ML20245C725

Summarizes Status of Staffing Improvements in Nuclear Operations Dept.Related Info Encl

ML20245C725
Person / Time
Site:	Pilgrim
Issue date:	03/01/1987
From:	Bird R BOSTON EDISON CO.
To:	Murley T NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION I)
Shared Package
ML20245C721	List: ML20245C718 ML20245C725 ML20245C730
References
FOIA-87-650 87-041, 87-41, NUDOCS 8711030474
Download: ML20245C725 (16)

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. p4 p, l March 1. 1987-4h,.wJRalph G. Bird i 9y

'M!h'%' n f" BECo Ltr. i87-041 Q ' y ; sen.o, vice President -" Nudeep

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Dr. Thomas'.E' Murley . .

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v LRegional Administrator, Region I gr

.U.S.. Nuclear Regulatory Commission

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License Ne'.- DPR-35  :

Docket No. 50-293 1 s

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Dear Dr. Murley:

The. purpose of-this letter is to sumarize the status of staffing improvements l In our Nuclect' Operations. Department. -This is an area in which you recently '

-expresstd particular interest.

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T f .. A l N h . In:thenhst quarter of 1985, Boston-Edison recogn Med the need to' restructure ,

'and expandccut' organization at the Pilgrim Station. One:hundred thirty-three !, 'A 1 new positions were authorized for the year-1986 - a 37% 1rlctiase. By the'end! ' ,

of last year,160% of thore positions, including most key man'agement positions o

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,y had been filled. , 1-q 4

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fin.the f,1rst' quarter of 1987, we have' authorized 34 additional positions ,l f" - ..

.- .~are bringing'ourjcomplement from 356 since last quarter 1985 to a curr<nt'523a We aggresshely filling the remaining vacancies and our efforts'are Mmed'at acMeving.this goabby June 1,1987. The current authorized staffing level .!

appeaps'tolbenearinga. plateau, ,i  !

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j0etails of the restructuring and additional staffing aretin our response to i 3 MRC letter 86-41, relegt parts of which are attached. , g For'.Operationsstaffing,auboritedoperatorcomplementhasbeenincreased frora:291n the last quartereof 1985 to a current 45. This is a 55% increase.

All.rdeu' candidates have been hired, except 1, and are in training or scheduled for training in 1987. Our goal for 1987 is 6 shifts for Operations.

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u Maintenance staffing has also been increased substantially alcing with section J

' restructuring to provide more effective supervision of ongoing work in the '

ffluidandtoseparatefunctionssuchasprocurementtoprovidebetterresponse  !

'and" planning. Increased' complement and functional changes have combined to adt/ mre than 45 positl60s to our Maintenance Section. These maintenance j Ntaffing authorizations are in the process of being filled (11 of 45 filled to

'date) and our targ'et for' selection completion is June, 1987.

. i In the Technical Section -we have ,a6ded a new Systems Group - a complement  ;

increase of 13. We have also added 2: Senior Test Engineer positions, a 1 W hnical engineer and administrative ' assistants.

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. BOSTON EDISON COMPANY Y '

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z Or. Thomas E. Hurley March ~l', 1987 J'

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- }' -h b ( i ,.l TheRadiological; Sect;ionhasseenan~ Increase.of8.raditMkl protection technicians and a- supervisor, and a.RaQnlogical Engtpte'Jnds Group inrJuding a

. principal.and'2 senior engineers. We M/e also addeu rp'4LMtA englader and- 1 additional clerks. / !? '. .

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' Security and _ Fire Protection have.been rEalignk/ Nom the pagement Services Section 1nto independent: groups reporting directly. to the V1ce President--

Nuclear.' Operations. Both Group Leader positions are ftMed by-individuals new to' Boston Edison Company. In _ particular, , Security has als7; added-5 shif t

supervisors. , y.

Anupdatedorganizationchartisprov$dedasanattachdnh; Please do not hesitate to contact us if.you have other questions or concerns.

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-k Verytrulhy'ours, 4-l R. G. ird 'I

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Attachebnts:

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1. Issue .1, A'.it -. Low' Number of Licensed Operatbrs 'e o 2.'

3. Issue,1.A.2-LuckofStaffSupportforOp}cre.tlons Issue 1.A.3 - Worker Overtime Control -

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4. Issue FA.b- #21ntenance Supervision Staffing VaCanCles

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5. Issue 4.%1 ' Continuing Weaknesses ,in' Folleving Up on Problems .

l .6. Issue 6. A'.2 x.. Prioritization of 9ptcurit '4 "

7. Issue 7 A.L.. Fire Brigade Tralclqg '/' y Maintenance '

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8. Key Positions

9. Organization chart j

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cc: Senior' Resident. Inspector Pilgrim Nuclear Power Stat 3on -

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't- jsSUE 1.N.1 Loa Number of Licensed Operators 4

g/ ' PitCIBLEM e The'. low number of licensed ' reactor operators has been identified as a concern.

In the las*.' three SALP reports. This weakness in the plant operations program

,resulted.in, excessive operator overtime to meet station and regulatory requirement s. The root cause of this problem was insufficient staffing

• I plamning. 1

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!D f ACTION STATUS

[ t f 1) Tacreate complement of operators.

' 1) November 1985 -

, s, , / Authorized complement increased-yu 'I - Ic

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from 29 to 39. .)

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November 1986 -

TC s lp Authorized complement increased from 39 to 43.

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k . February 1987 -

7' .,3 - Authorized complement increased

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55tove the quality of operator. 2)- Completed February,1986.

2[ftraining. Assign an experienced j / statch Engineer to assist' training.

. 3) Increase the number of~1icensed 3) May 1986 - Four candidates

; reactor operators. , received reactor operator  !

licenses.

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June 1986 - Nine candidates

(. s .!.S, , began reactor operator (R.O.)

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}- school. Eight men progressing bf' ',

G satisfactorily toward R.O. exam scheduled for i Hay 1987. j s

'\ 1 s January 1987 - Six R.O. j o

candidates and three S.R.O. 1

' candidates began school. Exam l 7 ,I scheduled for November 1987.

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,f j. August 1987 - Nine R.O. j 4

1 / candidates scheduled to begin d

school. Exam scheduled for approximately July 1988.

jh This staffing plan provides 14

'e R.O.'s approximately one month af ter start-up,19 R.O. 's by

)- the end of 1987, and 26 R.O.'s i

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[g by August 1988. Our goal for t

1987 is to have a sufficient number of licensed and

/, non-licensed operators to man L /,. N ,

,a six shifts.

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' ISSUE liA.1'(continued) Low Number of Licensed Operators l

' .4 ) . temporarily supplement ex1 sting 4) Four SRO's wt11 receive R.O.

'R.O. staff with SRO's to meet refresher training prior overtime guidelines. to Startup. -

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r 1 i !SSUE 1.A.2: Lack of Staff Support for Operations Department PROBLEM

. The staff support requirements of the Operations section needed to-be .

assessed. Also. the lack of. an Operations Section Manager. was a significant weakness in the operations program.

ACTION- STATUS I

1) F111' Operations Section' Manager vacancy 1) Completed May, 1986.

. Operations. Manager ,

(S. Hudson) onboard.

2) Assign two. Operations' Engineers to 2) One-permanently assigned in Chief Operating Engineer as technical -July 1986. One,will be staff assistants, assigned before startup.

3): Assign ful.1 tlpe planner to 3) Completed August,.1986. Full.

Operations Section. time planner assigned.

4) Augdent Operations technical capability 4) Status - STA function-by adding Shift Technical Advisors transferred to Operations.

-(STAS). January 1987. Six positions currently filled to support six shifts. (Note: two additional STAS on loan to Maintenance during outage).

L ISSUE 1.A.3 Worker Overtime Control-l PROBLEM >

Operator overtime had exceeded NRC guide 11ne' GL 82-12 and BECo Procedures 1.3.34 in several instances, j

' Root causes were the use of overtime to compensate for an insufficient number '

cf licensed operators and inadequate management control in authorizing and monitoring overtime. The control of authorized overtime had also been j identified as a problem in the Maintenance Section. {

l ACTION STATUS 1

1) Continue efforts to increase licensed 1) Detailed action plans operator staffing' levels to reduce and status are overtime. presented in issue 1. A.1

2) On-shift administrative aides, 2) Completed. Continuing track operator hours worked., Program established February,1986

3) Established organizational policy of 3) Completed May, 1986 60 hours6.944444e-4 days <br />0.0167 hours <br />9.920635e-5 weeks <br />2.283e-5 months <br /> / week limit for all personnel.

This was a fundamental shift- .

in management philosophy.

4) Established nieekly overtime report to 4) Completed. Continuing monitor policy adherence, received -

program established by top management to ensure compliance. July, 1986. .

5) - Establish a manual review of the 5) Completed. Continuing seven-day rolling average for site program established

.-personnel. January, 1987.

6) Establish a real time, computer-based 6) Hardware procured in monitor to improve control of operator January,1987 overtime (including seven-day rolling average).

Scheduled to be Operational in March 1987 Hanual system in place for both operations and mainten-ance in January,1987.

i ISSUE 3sA.1 Maintenance Supervision Staffing vacancies  !

! l PROBLEM ,

The overall problem is insufficient field supervision:

1) Several specific vacancies existed in first line supervision. (Two still exist). ,

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-2). Supervisory effectiveness was diluted by effort required on '

administrative tasks - e.g.: procurement and planning.

3) Supervisory vacancies were not always promptly filled. ,

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4) Supervisors were found to be spending too much time at their desks on i administrative aspects of production. Active supervision in the field was insufficient.

ACTION STATUS

1. F111 the existing-supervisory 1. The electrical and mechanical vacancies. supervisors are at full ,

complement. Of the five  !

• authorized Instrumentation

. and Control Supervisors, four are filled or have completed the candidate selection process. Recruitment of the last candidate is in process.

2. Develop a Procurement Support 2. On January 22, 1986, the PSG Support Group (PSG) to facilitate was formed utilizing a matrix processing of procurement organization. An additional documents. position of Assistant Group Leader was approved in November 1986, and candidate selection is expected to be completed in April 1987.

In addition, in February 1987, the complement was i increased by two Requisition Analysts. The selection process has started.

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ISSUE 3,A.1 YCont'd) Maintenance Supervision Staffing Vacancies

3. Develop a centralized planning and 3. In March 1986, the hiring of scheduling function within the the planning staff was Maintenance Group to directly support completed. Centralization of the individual maintenance disciplines. the maintenance request activities was completed in July 1986 for the Maintenance Group. This function has been supplemented by additional temporary personnel to support the additional administrative and refueling items. Staffing requirements will be re-evaluated as part of 1988 control budget process to ensure that we can meet future work load.

4. Continue emphasis on maximum 4. Ongoing assessment.

supervisory involvement in the field The evaluation to date has by further reducing their resulted in the authorization administration workload, of three additional maintenance staff engineers in order to separate the administrative and line management require-ments. Candidate selection is in progress. In addition the formation of the System Engineer Groep within the site's Technical Section will greatly enhance the mainten-ance program while reducing the administrative tasks for the supervisory personnel.

5. Conduct a complement adequacy 5. A complement increase has been review to determine the amount authorized for 1987. Three and type of additional mainten- Staff Engineers and one HVAC -

ance management and staffing. Supervisor have been authorized.

The selection process has started. In addition, an apprenticeship program has been established in each of the three disciplines. Twelve l

apprentice positions have been approved. This program will provide an additional source of properly tralned personnel to support r.ai nt e nanc e . A full complement adequacy review will be completed prior to the. submittal of the 1988 control budget.

- t b,1,-(ISSUE; 3. A.1' (Cont'd)' Maintenance Supervision ~ Staf fing vacancies l

6. Accelerate the process of 6. Management has instituted an f filling open positions. aggressive practice of selecting

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candidates for authorized open- l g ings so as not to exceed a 90 l day'" gapped" position. Based.

i on the complement adequacy review-

.above, an evaluation will be performed to generate'a Mainten-ance Group staffing plan that addresses the long term attrition-expectations.and the lack of. t candidates from in-house l: personnel.

7. Establish management tours 7. The Station Manager has to assess the effectiveness initiated tours by Section

, of supervisors in enforcing Managers to ensure supervisors high standards.

understand and enforce performance standards.

8. Develop a training module 8. Scheduled for completion in i for. field supervision / February 1987.

c monitoring activities.

9. . Develop a system to better 9. A trending program exists, but display' trends in Maintenance, will be improved. Started Group performance and to -

development of additional  !

identify.and correct areas of trending February 1987..

weakness. Plan to have in operation  ;

by June 1987.

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ISSUE; 6.A.1. Continuing Weaknesses in Following Up on Problems ,

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l P408LEM Inspection reports and BECo observations indicated weaknesses in the security organization-follow up on problems.

ACTION STATUS 4

i- 1) Perform root cause analysis. 1) Completed. Root causes were ,

insufficient supervision, staffing and procedural weaknesses.

2) BECo 2) 1 a) Establist. Security a) Completed December 2, 1986. i Operations Group.

b) Add one BECo Security Supervisor b) Completed February 2, 1987.

per shift.

c) Ad'd three staff positions to c) Recruiting / interviewing BECo security. in progress.

. d) Review and update / revise , d) In progress - 50% complete.

procedure and security j force instructions. 1

3) CONTRACTED SECURITY FORCE 3) .

a) Establish Security Operations a) Completed January 2, 1987.

Group.

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..- b). Add an Access Control Supervisor b) Completed January 1987.

for each shift.

c) Increase the total security force. c) Recruiting continues - 90%

complete.

d) Reduce the supervisor to patrolman d) Completed January 1987.

ratto from 1-20 to 1-10 or less.

1SSUE- 6.A.2 Prioritization of Security Halntenance PROBLEM The maintenance of the security system equipment had been given insufficient priority.

ACTION . STATUS

1) Conduct a system level requirements 1) Complete. The results of this analysis to identify improvements evaluation indicated:

required in the security hardware. .

a) Maintenance requests for security equipment should be properly prioritized and planned.

b) Increased maintenance attention is required as the equipment ages.

c) A formal preventive maintenance program is

• needed for security equipment.

. 2) Prioritize the security . 2) Initially completed on maintenance requests. January 7,1987. This corittnuing process encompasses the new maintenance items as well as the changing ,

, needs of the station.

3) Improve management attention 3) PNPS security organizational

.. to.the security material status, changes include new positions '

of Administrative Compliance  !

and Technical Specialist.  !

These individuals' duties include maintenance coordination. These positions )

are presently filled by contractors while recruiting permanent BECo employees. The new maintenance planning function (see 6.A.1) has provided a primary contact within the maintenance section to ensure the proper -

performance of the required repairs. The Outage Management l Group displays the prioritized I security natntenaace items via the plan-of-the-day, thus providing continual management attention to the status of the security systems.

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' ISSUE 6.A.2 (Cont'd) Prioritization of Security Maintenance ACTION STATUS

4) Develop preventive maintenance

4) In progress. 'A security program. PM program is being i

formalized.

- 5) Monitor the material status 5). In progress. The security

.of the security system.

4 staff Technical Specialist will track the outstanding maintenance items, monitor-preventive maintenance and survelliance status, and-establish the primary focus I for major modifications of the j security systems.

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". ..., 1 ISSUE 7.A.1 Fire Brigade Training L'

H PROSLEN

' Problems were: ,

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1) . Fire' brigade drills ineffective 1y' addressed guidelines : both in terms of attendance requirements and performance. Drill conduct did not-adequately verify the fire brigade's ability to perform as a team.

2) Requirements of the Nuclear Training Manual had'not.been laplemented. ]

Additionally the Training Manual permitted limited absences from l

required fire brigade training.

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3) Training' records were not adequately maintained. ,!

4) Operations personnel were.not routinely trained on the use of the plant fire truck.-  ;

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ACTION STAT!g

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1) Est'ablish a dedicated Fire 1) Completed December 1987.

Protection Group Leader'at ,

the site. .

~2) Revise the Nuclear Training 2) Completed January 1987.

. Manual to require mandatory quarterly. attendance.

3)~ ' Establish two drt11s per member 3) Completed November 1986.

each year, as a' requirement for fire brigade membership.

4) PerforaM audit to review fire 4) In progress.

brigade training.

5) ' Hire dedicated fire brigade drill 5) Contractor on board December instructor. 1986.

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' ISSUE. 7.A.1 (Cont'd)- Fire Brigade Training i ACTION- STATUS

. 6. Hire. permanent BEco fire brigade 6. Help requisttlon approved. ,

instructor.

7. Revise all fire brigade procedures 7. Completed January 1987.- ,

to evaluate performance as a team.  ;

8.' Set up qualification sheets and 8. Nuclear Fire Protection Group a documentation file. to maintain active status'and process to ensure continued publish qualifted roster.

compliance'with drill & training Started February 15, 1987. .

requirements.  !

9. Improve drill effectiveness and 9. Have changed drill by giving

.-critique procedures. written scenario to fire brigade leader. Crithee.is conducted at end of_ drill.

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' Key Positions Filled 1986 To'Date q

^ Roger E. Silva. Emergency Preparedness'Coordinato'r 01/01/86'

'M. Ne11'Brosee Maintenance Section Manager 01/01/86-Ronald E. Sherry. Chief Maintenance Engineer 01/01/86

' David A. Mills Construction Ngat. Group Leader 01/01/86 j Edward J. Zieslanski Management Services Section Mgr. 01/01/86 Alton V. Morisi Asst. Director of. Outage Mgmt. 01/01/86

• Robert A. Canalas. Chief Chemical Engineer 04/21/86

• Steven D. Hudson - Operations.Section Manager 05/01/86 Edward C. Gordon Radiological Operations Support Grp. Ldr. 08/01/86' Joseph Mattia. Surveillance Group-Leader 10/01/86

'*C. J. Gannon ~ Ch'tef Radiologl' cal Engineer- 10/14/86 C. H. Minott: Design Section Manager 11/01/861

.R. E. Grazio Field Engineering Section Hgr. 11/01/86~

R.'V. Fairbank Licensing & Analysis Section Mgr. .11/01/86-

• Clay E. Higgins Nuclear Security Group Leader 11/17/86

• Frederick Hozniak fire Protection Group Leader 12/01/86 i

William S. Clancy Systems Group Leader 01/01/87 l

• Ralph.G. Bird Sr. Vice President Nuclear Operations 01/01/87 ,

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