ML052660016

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Mantg Conference, 8/16/05 - Plenary - Keynote Speech by Samuel J. Collins, Regional Administrator, Region I, the Changing Roles of the Operators and Trainers
ML052660016
Person / Time
Site: Davis Besse 
(NPF-003)
Issue date: 08/16/2005
From: Collins S
Region 1 Administrator
To:
Conte R
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Download: ML052660016 (12)


Text

August 16, 2005 1

The Changing Roles of the Operators and Trainers By Samuel J. Collins Regional Administrator USNRC Region I MANTG Conference 8/16/2005

August 16, 2005 2

MANTG Conference 2005 Major Topics / Challenges

1. Operator roles and responsibilities
2. Operator focus and awareness
3. NRC Initial exam quality improvements Underpinning Motivators
1. Safety
2. Security
3. Preparedness

August 16, 2005 3

Topic 1. Operator Roles and Responsibilities

  • Operators have THE CENTRAL ROLE in implementing Managements expectations
  • Davis-Besse - a recent example of what happens when operators lose focus and dont question or challenge the problem

- Lack of support by management

- Insufficient operations staff to do the job

- Regulatory requirements not followed

- Poor safety conscious work environment

August 16, 2005 4

Topic 1. Operator Roles and Responsibilities (Continued)

Public Health and Safety comes FIRST!

  • Operators are responsible/accountable to two masters:

- Plant / Corporate management through procedures and training

- Federal government / NRC / Public through license conditions (that require procedures and training)

August 16, 2005 5

2. Operator Focus and Awareness
  • Do you own your plant? Do you:

- Carefully walk down and assess systems when they have been stressed by an event?

- Require a high level of professionalism and attentiveness in the control room?

- Investigate significant adverse trends and problems to prevent recurrence?

- Ensure operability determinations are conservative and accurate?

  • Are you making a difference?

August 16, 2005 6

2. Operator Focus and Awareness (Continued)
  • Are Trainers willing to address problems in operations?

- Are training problems addressed in the CAP?

- Are cross-cutting issues defined by:

  • Conjecture or solid causal analyses?
  • Common causes / extent of condition identified?
  • Are Operators willing to invest in training?

- Tear down the organizational barriers!

  • Are you truly a learning organization in areas of safety, security and preparedness?
  • Are you truly self-critical

August 16, 2005 7

2. Operator Focus and Awareness (Continued)

New Test Question

1. The operator at the controls is tired and bored.

Which one of the following distracting conditions represents a safety issue (if any)

(check all that apply)?

A.

Catching a quick cat nap - 5 minutes only B.

Head bobbing up and down - nodding off C. Planning retirement on corporate web site - 10 minutes only D. Checks Internet baseball scores for only 1 minute

August 16, 2005 8

Topic 3. NRC Initial Exam Quality Improvements

  • Establishing the level of exam difficulty:

- Safe enough to start learning the job, or

- Ready to stand the shift - alone

  • Post exam comment process - do you:

- Identify and resolve issues objectively?

- Always advocate 100% pass rate?

- Discriminate on the basis of safety?

  • Are we aligned on post-exam expectations?

August 16, 2005 9

Facility-prepared NRC Exams are a Success Story

  • Region I plants prepare most exams for administration by NRC Examiners
  • Facility prepared exams have:

- Cost savings - this is a win-win situation

- Improved accuracy and validity

- Increased communication between NRC and Region I sites

  • NRC values your assistance
  • What can we do to improve this process?

August 16, 2005 10 Challenges and Final Thoughts

  • Are you aligned now?
  • Do you regularly conduct field observations of training performance?
  • Are you a teacher / coach / mentor?
  • When an event occurs, does a trainer:

- Participate in the review

- Own the issue and

- Take responsibility for correcting the problem?

  • Do you have a strategy for:

- The entire season

- Not just a set of tactics for that game?

August 16, 2005 11 Operations Central Role in Plant Performance Operations Maintenance Engineering Plant Support

August 16, 2005 12 Backup Slides As required