ML20273A235

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NRC Inspection Report 05000458/2020012, Investigation Report 4-2019-013 and Notice of Violation
ML20273A235
Person / Time
Site: River Bend Entergy icon.png
Issue date: 09/29/2020
From: Hay M
NRC/RGN-IV/DRP
To: Vercelli S
Entergy Operations
Clark D
References
4-2019-013, EA-20-058 IR 2020012
Download: ML20273A235 (12)


See also: IR 05000458/2020012

Text

September 29, 2020

EA-20-058

Mr. Steven Vercelli, Site Vice President

Entergy Operations, Inc.

River Bend Station

5485 U.S. Highway 61N

St. Francisville, LA 70775

SUBJECT: RIVER BEND STATION - NRC INSPECTION REPORT

05000458/2020012, INVESTIGATION REPORT 4-2019-013 AND

NOTICE OF VIOLATION

Dear Mr. Vercelli:

This letter refers to the investigation completed on April 19, 2020, by the U.S. Nuclear

Regulatory Commission (NRC) Office of Investigations (OI) at the River Bend Station. The

purpose of the investigation was to determine if non-licensed operators willfully failed to

appropriately supervise qualifying trainees; if qualification cards for qualifying operator trainees

were willfully falsified by non-licensed operators; and if non-licensed operators willfully failed to

ensure that operator rounds for their watchstations were completed. In a telephonic exit briefing

on September 1, 2020, inspectors discussed the results of the investigation and inspection with

you and other members of your staff. The results of this inspection are documented in

Enclosure 3.

Based on the results of this investigation, the NRC has determined that a Severity Level IV

violation of NRC requirements occurred, which involved a failure to maintain training

program records that were complete and accurate in all material respects. The violation is

cited in the Notice of Violation (Enclosure 1), and the circumstances surrounding it are

described in the Factual Summary (Enclosure 2) and Inspection Report (Enclosure 3). This

violation was evaluated in accordance with the NRC Enforcement Policy. The current

Enforcement Policy is included on the NRCs website at http://www.nrc.gov/about-

nrc/regulatory/enforcement/enforce-pol.html. We determined that this violation did not meet

the non-cited violation (NCV) criteria specified in Section 2.3.2 of the NRC Enforcement

Policy. Specifically, this violation is being cited because it involved willfulness and was not

identified by the licensee.

You are required to respond to this letter and should follow the instructions specified in the

enclosed Notice of Violation when preparing your response. If you have additional information

that you believe the NRC should consider, you may provide it in your response. The NRC

review of your response will also determine whether further enforcement action is necessary to

ensure compliance with regulatory requirements.

S. Vercelli 2

In accordance with NRC Inspection Manual Chapter 0305, Operating Reactor Assessment

Program, Section 13.02.b, the NRC will follow-up the violation using Inspection

Procedure 92702, Follow-up on Traditional Enforcement Actions Including Violations,

Deviations, Confirmatory Action Letters, Confirmatory Orders, and Alternative Dispute

Resolution Confirmatory Orders, during the next follow-up inspection to review actions required

by a Confirmatory Order issued to Entergy Operations, Inc. on March 12, 2018 (EA-17-132 and

EA-17-153), which will be scheduled in 2021.

Additionally, based on information developed during the investigation, the NRC has identified an

additional example of a previous Severity Level III problem documented in NRC Inspection

Report 05000458/2019014 (EA-18-174) (ADAMS Accession No. ML19112A197). This

additional example involved willful failure of three non-licensed operators to ensure that operator

rounds for their watchstations were completed as required. The circumstances surrounding this

violation are described in the Factual Summary (Enclosure 2) and Inspection Report

(Enclosure 3). Because the additional example occurred during the same time period as those

cited in NRC Inspection Report 05000458/2019014, was similar in nature, and because no

broad additional corrective actions are warranted, the NRC is not issuing a new enforcement

action consistent with the NRC Enforcement Manual, Section 1.3.6, Documenting Examples of

Violations Previously Cited.

In accordance with 10 CFR 2.390 of the NRCs Agency Rules of Practice and Procedure,

a copy of this letter, its enclosures, and your response will be made available electronically for

public inspection in the NRC Public Document Room or in the NRCs Agencywide Documents

Access and Management System (ADAMS), accessible from the NRC Web site at

http://www.nrc.gov/reading-rm/adams.html. To the extent possible, any response should not

include any personal privacy or proprietary information so that it can be made available to the

public without redaction.

If you have any questions regarding this matter, you may contact John Kramer, Senior

Enforcement Specialist, at 817-200-1121.

Sincerely,

Michael C. Digitally signed by

Michael C. Hay

Hay Date: 2020.09.29

16:00:19 -05'00'

Michael C. Hay, Deputy Director

Division of Reactor Projects

Docket No. 50-458

License No. NPF-47

Enclosures:

1. Notice of Violation

2. Factual Summary

3. Inspection Report 05000458/2020012

cc w/ encls: Distribution via LISTSERV

ML20273A235

SUNSI Review ADAMS: Non-Publicly Available Non-Sensitive Keyword:

By: DLP Yes No Publicly Available Sensitive NRC-002

OFFICE SPE:DRP/C SES/ACES TL:ACES AC:DRP/C RC OE

NAME CYoung JKramer JGroom DProulx DCylkowski RFretz

SIGNATURE /RA/ E /RA/ E /RA/ E /RA/ E /RA/ E /RA/ E

DATE 09/10/20 09/11/20 09/11/20 09/11/20 09/17/20 09/24/20

OFFICE OGC DD:DRP

NAME LBaer MHay

SIGNATURE /NLO/ E /RA/ E

DATE 09/24/20 09/29/20

NOTICE OF VIOLATION

Entergy Operations, Inc. Docket No. 50-458

River Bend Station License No. NPF-47

EA-20-058

During an NRC investigation completed on April 19, 2020, a violation of NRC requirements

was identified. In accordance with the NRC Enforcement Policy, the violation is listed

below:

10 CFR 50.9 requires, in part, that information required by statute or the Commissions

regulations to be maintained by the licensee shall be complete and accurate in all

material respects.

10 CFR 50.120 requires, in part, that each holder of an operating license shall establish,

implement, and maintain a training program that meets the requirements of paragraph

(b)(3) of 10 CFR 50.120.

10 CFR 50.120(b)(3) requires, in part, that sufficient records must be maintained by the

licensee to maintain training program integrity and kept available for NRC inspection to

verify the adequacy of the program.

Contrary to the above, the licensee failed to maintain information required by the

Commissions regulations that was complete and accurate in all material

respects. Specifically, on December 13, 2015, and March 25, 2016, respectively,

two non-licensed operators signed a qualification card, which indicated that the

non-licensed operators had properly documented a trainees completion of

training and that they had maintained control over the actions of the trainee. The

signed qualification card was not complete and accurate in all material respects

because, by allowing the trainee to perform portions of the required tour alone,

the non-licensed operators did not maintain control over the actions of the trainee

and thus did not properly document the trainees completion of training. The

information was material to the NRC because the NRC relies on the information

to ensure that licensee personnel are qualified to perform safety-related activities.

This is a Severity Level IV violation (NRC Enforcement Policy Section 2.2.1.d).

Pursuant to the provisions of 10 CFR 2.201, Entergy Operations, Inc., is hereby required to

submit a written statement or explanation to the U.S. Nuclear Regulatory Commission,

ATTN: Document Control Desk, Washington, DC 20555-0001 with a copy to the Regional

Administrator, U.S. Nuclear Regulatory Commission, Region IV, 1600 East Lamar Blvd.,

Arlington, Texas 760114511, and a copy to the NRC Resident Inspector at the River Bend

Station, within 30 days of the date of the letter transmitting this Notice of Violation (Notice). This

reply should be clearly marked as a "Reply to a Notice of Violation; EA-20-058" and should

include for each violation: (1) the reason for the violation, or, if contested, the basis for disputing

the violation or severity level, (2) the corrective steps that have been taken and the results

achieved, (3) the corrective steps that will be taken, and (4) the date when full compliance will

be achieved.

Enclosure 1

Your response may reference or include previous docketed correspondence, if the

correspondence adequately addresses the required response. If an adequate reply is not

received within the time specified in this Notice, an order or a Demand for Information may be

issued as to why the license should not be modified, suspended, or revoked, or why such other

action as may be proper should not be taken. Where good cause is shown, consideration will

be given to extending the response time.

If you contest this enforcement action, you should also provide a copy of your response, with

the basis for your denial, to the Director, Office of Enforcement, United States Nuclear

Regulatory Commission, Washington, DC 20555-0001.

Because your response will be made available electronically for public inspection in the NRC

Public Document Room or from the NRCs document system (ADAMS), accessible from the

NRC Web site at http://www.nrc.gov/reading-rm/adams.html, to the extent possible, it should not

include any personal privacy or proprietary information so that it can be made available to the

public without redaction. If personal privacy or proprietary information is necessary to provide

an acceptable response, then please provide a bracketed copy of your response that identifies

the information that should be protected and a redacted copy of your response that deletes such

information. If you request withholding of such material, you must specifically identify the

portions of your response that you seek to have withheld and provide in detail the bases for your

claim of withholding (e.g., explain why the disclosure of information will create an unwarranted

invasion of personal privacy or provide the information required by 10 CFR 2.390(b) to support a

request for withholding confidential commercial or financial information).

In accordance with 10 CFR 19.11, you may be required to post this Notice within two

working days of receipt.

Dated this 29th day of September 2020

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FACTUAL SUMMARY

OFFICE OF INVESTIGATIONS REPORT 4-2019-013

On April 19, 2019, the U.S. Nuclear Regulatory Commission (NRC) Office of Investigations (OI)

initiated an investigation to determine whether non-licensed operators (NLOs) at the River Bend

Station willfully failed to appropriately supervise qualifying trainees; if qualification cards for

trainees were willfully falsified by NLOs; and if NLOs willfully failed to ensure that operator

rounds for their watchstations were completed. The NRC completed its investigation on

April 20, 2020.

Security and badge access records and testimonial evidence were evaluated for events that

occurred on various dates between December 2015 through November 2016 and showed that

four NLOs failed to enter one or more plant areas required as part of their rounds. Documentary

and testimonial evidence developed during the investigation identified deliberate falsification of

the trainee qualification cards by two of the four NLOs and deliberate failure to complete the

operator rounds for their watchstations by three of the four NLOs.

NLO-1, failure to complete operator rounds:

Documentary evidence indicates that the operator was assigned the Control Building

watchstanding rounds on November 10 and 11, 2016, and failed to tour all required areas of the

watchstation. The operator allowed an unqualified trainee to independently perform the

operator rounds, and the trainee did not tour all required areas. During the OI interview, the

operator stated that he knew the trainee was not qualified, but the operator allowed him to

complete the rounds independently. The operator also stated to OI that because the trainee

missed a reading, he (the operator) was ultimately responsible for the error.

NLO-2, failure to complete operator rounds and falsification of trainee qualification card:

Documentary evidence indicates that the operator was assigned the Control Building

watchstanding round on December 13, 2015, and failed to tour all required areas of the

watchstation. The operator allowed an unqualified trainee to independently perform the

operator rounds, and the trainee did not tour all required areas. During the OI interview, the

operator explained that he would give the trainees the handheld eSOMS (log recording device)

so that the trainee could get the hands-on experience, but he would not necessarily be over

their shoulder at all times. He also spoke knowledgably about site procedures and performing

rounds, and admitted that he was responsible for the watch that night. In addition to not

performing his assigned operator rounds, the operator did not maintain control of the trainee

during the training session but signed the trainee qualification card indicating that he had.

NLO-3, falsification of trainee qualification card:

Documentary evidence indicates that the operator was assigned the control building

watchstanding round on March 25, 2016, and failed to tour all required areas of the

watchstation. The operator allowed an unqualified trainee to independently perform the

operator rounds, and the trainee did not tour all required areas. During the OI interview,

although he knew he was responsible for ensuring that the trainee completed the rounds

correctly, when confronted with door access and eSOMS records, the operator admitted that he

failed to maintain control over the trainee. Although the operator admitted that he did not

Enclosure 2

maintain control of the trainee during the training session, he signed the trainee qualification

card indicating that he had.

NLO-4, failure to complete operator rounds:

Documentary evidence indicates that the operator was assigned the Control Building

watchstanding round on April 29, 2016, and failed to tour all required areas of the watchstation.

The operator allowed an unqualified trainee to independently perform the operator rounds.

During the OI interview, the operator spoke knowledgeably about the NLO responsibilities for

conducting rounds and admitted that he and the trainee split up the rounds that night.

Based on the evidence, two NLOs deliberately signed trainee qualification cards indicating that

they had properly documented a trainees completion of training and that they had maintained

control over the actions of the trainee. This caused the licensee to be in violation of

10 CFR 50.9. In addition, three NLOs deliberately failed to tour all required areas of their

watchstation. This caused the licensee to be in violation of 10 CFR Part 50, Appendix B,

Criterion V.

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U.S. NUCLEAR REGULATORY COMMISSION

Inspection Report

Docket Numbers: 05000458

License Numbers: NPF-47

Report Numbers: 05000458/2020012

Enterprise Identifier: I-2020-012-0024

Licensee: Entergy Operations, Inc.

Facility: River Bend Station

Location: St Francisville, Louisiana

Inspection Dates: June 26, 2020, to September 1, 2020

Inspector: C. Young, Senior Project Engineer

Approved By: David L. Proulx

Acting Chief, Project Branch C

Division of Reactor Projects

Enclosure 3

SUMMARY

The U.S. Nuclear Regulatory Commission (NRC) continued monitoring the licensees

performance by conducting an inspection at River Bend Station in accordance with the Reactor

Oversight Process. The Reactor Oversight Process is the NRCs program for overseeing the

safe operation of commercial nuclear power reactors. Refer to

https://www.nrc.gov/reactors/operating/oversight.html for more information.

List of Findings and Violations

Falsification of Operator Qualification Cards

Cornerstone Severity Cross-cutting Report

Aspect Section

Not Severity Level IV Not Not

Applicable NOV 05000458/2020012-01 Applicable Applicable

Open

EA-20-058

Based on the information developed in Investigation 4-2019-013, the NRC identified that the

licensee failed to maintain information required by the Commissions regulations that was

complete and accurate in all material respects, in violation of 10 CFR 50.9. Specifically,

two non-licensed operators falsified completion of on-the-job training on training records

(qualification cards) for an operator trainee. The non-licensed operators signed qualification

cards for completion of on-the-job training for trainee tours of plant areas which the trainee had

not entered.

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MISCELLANEOUS - TRADITIONAL ENFORCEMENT

In April 2019, based on the information developed in the NRC Office of Investigations (OI)

case 4-2017-025, the NRC issued Severity Level III violations to River Bend Station in NRC

Inspection Report 05000458/2019014 (EA-18-174). These violations involved non-licensed

operators that willfully failed to ensure that operator rounds were appropriately completed in

accordance with station procedures and the falsification of associated operator rounds records.

During the review of OI case 4-2019-013, the NRC identified additional concerns involving

non-licensed operators failure to ensure that operator rounds for their watchstations were

completed as well as the falsification of operator trainee qualification cards.

INSPECTION RESULTS

Falsification of Operator Qualification Cards

Cornerstone Severity Cross-cutting Report Section

Aspect

Not Applicable Severity Level IV Not Applicable Not Applicable

NOV 05000458/2020012-01

Open

EA-20-058

Based on the information developed in Investigation 4-2019-013, the NRC identified that the

licensee failed to maintain information required by the Commissions regulations that was

complete and accurate in all material respects, in violation of 10 CFR 50.9. Specifically, two non-

licensed operators signed completion of on-the-job training on training records (qualification

cards) for an operator trainee, indicating that the trainee had toured plant areas that the trainee

had not entered.

Description:

In April 2019, OI investigation 4-2019-013 was initiated to explore possible willful aspects of

concerns identified by the NRC involving potential falsification of operator trainee qualification

cards by non-licensed operators. This investigation was completed in April 2020. Based on the

evidence developed during this investigation, the NRC concluded that two instances occurred in

December 2015 and March 2016 in which two non-licensed operators documented completion of

on-the-job training on an operator trainee qualification card that included trainee tours of plant

areas which the trainee had not actually performed. These instances were determined to be a

violation of 10 CFR 50.9 as documented below and in the Notice of Violation (Enclosure 1). The

NRC determined that these violations involved willfulness on the part of the non-licensed

operators.

Corrective Actions: Corrective actions will be developed by the licensee in conjunction with the

condition report referenced below, which has been entered in the licensees corrective action

program.

Corrective Action References: CR-RBS-2020-03599

Performance Assessment:

The NRC determined this violation was associated with a minor performance deficiency.

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Enforcement:

The ROPs significance determination process does not specifically consider willfulness in its

assessment of licensee performance. Therefore, it is necessary to address this violation, which

involves willfulness, using traditional enforcement to adequately deter non-compliance.

Severity: Including consideration of the willful aspects of this violation, it was determined to be a

Severity Level IV violation in accordance with Section 2.2.1.d of the NRC Enforcement Policy.

This determination included consideration that actions taken in violation of NRC requirements

were deliberate, and that all individuals were experienced Senior Nuclear Equipment Operators,

which are non-licensed, non-supervisory operations positions.

Violation:

10 CFR 50.9 requires, in part, that information required by statute or the Commissions

regulations to be maintained by the licensee shall be complete and accurate in all material

respects.

10 CFR 50.120 requires, in part, that each holder of an operating license shall establish,

implement, and maintain a training program that meets the requirements of paragraph (b)(3) of

10 CFR 50.120.

10 CFR 50.120(b)(3) requires, in part, that sufficient records must be maintained by the licensee

to maintain training program integrity and kept available for NRC inspection to verify the

adequacy of the program.

Contrary to the above, the licensee failed to maintain information required by the Commissions

regulations that was complete and accurate in all material respects. Specifically, on

December 13, 2015, and March 25, 2016, respectively, two non-licensed operators signed a

qualification card, which indicated that the non-licensed operators had properly documented a

trainees completion of training and that they had maintained control over the actions of the

trainee. The signed qualification card was not complete and accurate in all material respects

because, by allowing the trainee to perform portions of the required tour alone, the non-licensed

operators did not maintain control over the actions of the trainee and thus did not properly

document the trainees completion of training. The information was material to the NRC because

the NRC uses the information to ensure that licensee personnel are qualified to perform safety-

related activities.

Enforcement Action: This violation is being cited because the violation was willful and not

identified by the licensee.

Observation: Additional example of a previously cited violation Report Section:

N/A

In April 2019, OI investigation 4-2019-013 was initiated to explore possible willful aspects of

concerns identified by the NRC involving failures of non-licensed operators to ensure that

operator rounds were appropriately completed in accordance with station procedures. This

investigation was completed in April 2020. Based on the evidence developed during this

investigation, the NRC concluded that from December 2015 to November 2016 three

non-licensed operators deliberately failed to ensure that operator rounds were completed in

accordance with Procedure EN-OP-115-01, Operator Rounds. These instances were

determined to be a violation of 10 CFR Part 50, Appendix B, Criterion V, as described below.

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10 CFR Part 50, Appendix B, Criterion V, requires, in part, that activities affecting quality shall be

accomplished in accordance with documented instructions or procedures of a type appropriate to

the circumstances. Entergy Procedure EN-OP-115-01, Operator Rounds, Revision 1, a quality-

related procedure intended to meet this requirement for non-licensed operators performing

watchstanding rounds, Step 5.1.7, requires, in part, that watchstanders tour all required areas of

their watchstation.

Contrary to the above, from December 2015 to November 2016, watchstanders failed to tour all

required areas of their watchstation. Specifically, three non-licensed operators allowed trainees

to perform portions of their assigned rounds and did not verify appropriate completion of the

control building rounds for which they were responsible. As a result, areas required to be toured

were missed.

The NRC determined that this violation constitutes an additional example of the previously cited

Severity Level III violation NOV 05000458/2019014-01 (EA-18-174) and is not being cited

individually. Because the additional example occurred during the same time period as the

example cited in the previous violation and were similar in nature, and because no broad

additional corrective actions are warranted, no new enforcement action is being issued consistent

with NRC Enforcement Manual, Section 1.3.6, Documenting Examples of Violations Previously

Cited. No additional response to violation NOV 05000458/2019014-01 (EA-18-174) is required.

Further corrective actions for this additional example are expected to be taken in conjunction with

corrective actions for the previously cited violation.

EXIT MEETINGS AND DEBRIEFS

On September 1, 2020, the NRC staff presented the inspection results to Mr. S. Vercelli, Site Vice

President, and other members of the licensee staff in a telephonic exit meeting. The NRC staff

verified no proprietary information was retained or documented in this report.

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