ML060930755
| ML060930755 | |
| Person / Time | |
|---|---|
| Site: | Point Beach  |
| Issue date: | 04/03/2006 |
| From: | Louden P NRC/RGN-III/DRP/RPB5 |
| To: | Koehl D Nuclear Management Co |
| References | |
| CAL 3-04-001 | |
| Download: ML060930755 (21) | |
Text
April 3, 2006 CAL 3-04-001 Mr. Dennis L. Koehl Site Vice President
Point Beach Nuclear Plant
Nuclear Management Company, LLC
6590 Nuclear Road
Two Rivers, WI 54241-9516
SUBJECT:
PUBLIC MEETING ON MARCH 23, 2006, TO DISCUSS POINT BEACH SAFETY CULTURE SURVEY RESULTS
Dear Mr. Koehl:
This letter refers to the public meeting conducted on March 23, 2006, at the Two Creeks Town Hall in Two Creeks, Wisconsin. The meeting was held at your request to discuss the results of
a safety culture survey performed by Nucl ear Management Company (NMC) at Point Beach Nuclear Plant.
Mr. Patrick Louden, Branch 5 Chief, Division of Reactor Projects at NRC Region III, opened the meeting with introductions of Nuclear Regulatory Commission (NRC) officials and then turned
the meeting over to you and your staff.
Your presentation opened with an overview of four areas ("enablers") to address the results of previous self-assessments at Point Beach. This discussion included a description of the Point
Beach Excellence Plan and provided a time-line of pertinent actions (assessments, training)
taken by NMC prior to the December 2004 safe ty culture survey. Then, you discussed NMC's response to the self-assessment results, and provided an overview of ongoing efforts in the four
enablers.Next, you and your staff discussed in detail the four enablers: selecting and retaining the right people; verification of effective implementation of processes; communication and reinforcement
of the right picture; and, effective coaching and engagement. You discussed the Site
Performance Index, used to monitor these four main areas and measure progress.
Finally, you and your staff discussed initiatives to address the results of the December 2004 safety culture survey. You closed the meet ing with an overview of your presentation.
Mr. James Caldwell, Region III Administrator, concluded the meeting with an acknowledgment of the information provided by you and other NMC representatives. Mr. Caldwell emphasized the importance of safety culture and stated that the NRC will continue review of the condition of
the safety conscious work environment at Point Beach.
D. Koehl A listing of principal NMC and NRC meeting attendees and a copy of the handout provided by NMC at the meeting are enclosed as Enclosures 1 and 2, respectively, to this letter.
In accordance with 10 CFR 2.390 of the NRC's "Rules of Practice," a copy of this letter and its enclosures will be available electronically for public inspection in the NRC Public Document
Room or from the Publicly Available Reco rds System (PARS) component of NRC's document system (ADAMS), and is accessible from the NRC Web site at
http://www.nrc.gov/reading-rm/adams.html (the Public Electronic Reading Room).
If you have any questions regarding this meeting, please contact me at (630) 829-9627.
Sincerely,/RA/Patrick L. Louden, Chief Branch 5 Division of Reactor Projects Docket Nos. 50-266; 50-301 License Nos. DPR-24; DPR-27
Enclosures:
1.List of Principal Attendees2.Licensee Presentation Slides Distribution:
See next page D. Koehl A listing of principal NMC and NRC meeting attendees and a copy of the handout provided by NMC at the meeting are enclosed as Enclosures 1 and 2, respectively, to this letter.
In accordance with 10 CFR 2.390 of the NRC's "Rules of Practice," a copy of this letter and its enclosures will be available electronically for public inspection in the NRC Public Document
Room or from the Publicly Available Reco rds System (PARS) component of NRC's document system (ADAMS), and is accessible from the NRC Web site at
http://www.nrc.gov/reading-rm/adams.html (the Public Electronic Reading Room).
If you have any questions regarding this meeting, please contact me at (630) 829-9627.
Sincerely,/RA/Patrick L. Louden, Chief Branch 5 Division of Reactor Projects Docket Nos. 50-266; 50-301 License Nos. DPR-24; DPR-27
Enclosures:
1.List of Principal Attendees2.Licensee Presentation Slides Distribution:
See next page DOCUMENT NAME: G:\POIN\public meetings\03 06 public mtg (safety culture)\Pub Mtg Summary 3-23-06.wpdo receive a copy of this document, indicate in the box: "C" = Copy without attachment/enclosure "E" = Copy with attachment/enclosure "N" = No copyOFFICERIIIRIIINAMELHaeg:slsPLoudenDATE04/03/0604/03/06 OFFICIAL RECORD COPY D. Koehl-3-cc w/encl:F. Kuester, President and Chief Executive Officer, We Generation
D. Cooper, Senior Vice President, Group Operations
J. McCarthy, Site Director of Operations
D. Weaver, Nuclear Asset Manager
Plant Manager
Regulatory Affairs Manager
Training Manager
Site Assessment Manager
Site Engineering Director
Emergency Planning Manager
J. Rogoff, Vice President, Counsel & Secretary
K. Duveneck, Town Chairman
Town of Two Creeks
Chairperson
Public Service Commission of Wisconsin
J. Kitsembel, Electric Division
Public Service Commission of Wisconsin
State Liaison Officer D. Koehl ADAMS Distribution
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GEG KGO CAA1 RGK DRPIII DRSIII PLB1 JRK1 PUBLIC MEETING PRINCIPAL ATTENDEES March 23, 2006 Nuclear Management CompanyDennis KoehlSite Vice President, Point BeachJames McCarthyDirector Site Operations, Point Beach Aldo CapristoBusiness Support Manager, Point Beach Gerald YoungNuclear Oversight Manager, Point Beach Robert GrazioCompliance Manager, Point Beach Nuclear Regulatory CommissionJames CaldwellRegional Administrator, Region IIIMark SatoriusDirector, Division of Reactor Projects, Region III Kenneth O'BrienTeam Leader, Enforcement and Investigation Coordination Staff, Region IIILisamarie JarrielAgency Allegations Advisor, Office of Enforcement Patrick LoudenChief, Branch 5, Division of Reactor Projects Robert KrsekSenior Resident Inspector, Point Beach Gregory GibbsResident Inspector, Point Beach Michael KunowskiProject Engineer, Division of Reactor Projects PublicDavid LochbaumDirector, Nuclear Safety Project, Union of Concerned Scientists (via telephone)Daniel HornerMcGraw Hill Nuclear Publications (via telephone)
Billie Pirner GardeAttorney-at-Law, Clifford and Garde Point Beach Nuclear Plant SAFETY CULTURE UPDATE March 23, 2006 ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 2 Implementing Change*Improve and sustain improvements-Change organization culture-Change behaviors-Achieve consistent & fair reinforcement*Four enablers-Select & retain the right people-Communicate & reinforce the right picture-Verify effective implementation of processes-Ensure effective coaching & engagement ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 3ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCE OrganizationalExcellence Operational Excellence TrainingExcellence EquipmentExcellencePredictableTeamwork Accountable Learning SafetyConfiguration ControlTeamworkTeamwork Effective AccountableModel Zero ToleranceReliablePredictable Pride OrganizationalExcellence Operational Excellence TrainingExcellence EquipmentExcellencePredictableTeamwork Accountable Learning SafetyConfiguration ControlTeamworkTeamwork Effective AccountableModel Zero ToleranceReliablePredictable Pride A ccident Free N oRework E vent Free C ontrol Dose A ttend Training M eet Schedule A ccident Free N oRework E vent Free C ontrol Dose A ttend Training M eet CommitmentsOpportunitiesResultsQualifiedWorkersJobPlanning/PreparationProcedures/WorkInstructionsVerification/ValidationSupervisorOversightWorkerPracticesBARRIERS FOR EXCELLENCE Picture of Excellence 3
ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 4 Actions Prior to the Cultural Survey*1Q04Picture of Excellenceintroduced with D-15meetings*2Q04New Site VP*3Q04Picture of Excellence training*3Q04 Organizational assessments*4Q04Excellence Plan revised to include organizational assessment results*4Q04 Begin leadership assessments ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 5 Response to Assessments*Safety Culture Survey confirmed results of Organizationalassessments*Excellence Plan-Site wide plan-Integratesinitiatives and key actions*Actions incorporated into Excellence Plan-Actions apply to PBNP organization-Continue to monitor and adjust ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 6Overview of ContinuingActions*Select & retain the right people-Conduct Leadership assessments-Act on results of leadership assessments*Verify effective implementation of processes-Site Performance Index-CAP implementation improvements & performance indicators-ODMI process-6 month assessments
-Improve Plant Health Committee-Improve PMP process-Improve PARB-Establish DRUM process
-Management Review Meetings*Communicate & reinforce the right picture-Daily reinforcement of ACEMAN&
Picture of Excellence-D-15 meetings
-Feedback results of leadership assessments-Leadership handbook & associated training-Leadership development meetings
-All-hands meetings*Effective coaching & engagement-MARC process
-Human performance jamboree
-Training onNuclearSafety Culture Policy-Leadership Development Training
-TakingAction training 6
ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 7 Select & Retain the Right People*Leadership Assessments -Included supervisors and above-Completed in January 2006*Resulting actions-Feedback-Training-Position changes-Address common themes ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 8Right Processes -Verify Effective Implementation*Site Performance Index*Implemented Operational Decision Making Issue Evaluation Process-Multi-discipline, multi-level operational decision making process*Corrective Action Program improvements &
performance indicators*Department Roll Up Meeting Process trending*Plant Health Committee improvements*Management Review Meetings ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 9 Communicate & Reinforce the Right Picture*Daily reinforcement of ACEMAN&
Picture of Excellence*D-15 Meetings*Feedback on leadership assessments*Leadership handbook & associated training*Leadership development meetings*All-hands meetings ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 10 Effective Coaching &
Engagement*MARC Process-Structured method for engagement-Improves predictability and consistency-Protocol meeting improves alignment*Training on Nuclear Safety Culture Policy*Leadership Development Training*Taking Action Training ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 11 Site Performance Index*Compilation of 30 indicators*Monitors 4 main areas-Safety Conscious Work Environment-Plant Risk-Problem Identification & Resolution-Human Performance*Real time measure of progress-Evaluated against standards of excellence-Focus for action as needed ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 12 Site Performance Index Elements*Safety Conscious Work Environment-My supervisor values a questioning attitude-My supervisor treats me with dignity
& respect-I am comfortable raising issues to my supervisor without fear of retaliation*Problem Identification & Resolution-Corrective Action Program Initiation Rate-Trends-Root Cause Evaluation Quality
-Apparent Cause Evaluation Quality-Backlog of CAPs-Backlog of Open Actions
-Activities Extended
-Screen Team Effectiveness
-CAP Regulatory Effectiveness
-Self Assessment Quality*Plant Risk-Operator Burdens
-System Health Assessments-Reactivity Management-Unplanned LCOs
-Corrective Maintenance Backlog
-Elective Maintenance Backlog
-Preventive Maintenance Backlog*Human Performance-HU Regulatory Effectiveness
-Site Event Clock Reset Rate
-Maintenance Avoidable Rework-Radiological Deficiencies-Personnel Contamination Events-Training Program Effectiveness
-Security Loggable Events
-Valve Mispositionings
-Industrial Safety -OSHA Recordables-Procedure Change Request Backlog 12 ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 13Initiatives toAddress Safety Culture Survey Results*Survey Results-Leadership effectiveness*Trust & Confidence in Site Management *Trust and Mutual Respect between Management and the Workforce *Initiatives-Leadership assessments-Resulting actions from leadership assessments-Feedback results of leadership assessments-MARC process-Leadership development training-Taking Action training-Training on nuclear safety culture policy-Management Review Meetings ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 14Initiatives toAddress Safety Culture Survey Results*Survey Results
-CAP effectiveness*Overall Effectiveness of the Corrective Action Program *Effective Resolution of identified Nuclear Safety issues*Timely Resolution of identified Nuclear Safety issues
-Communications effectiveness*General Communications*Change Management*Dignity, Trust & Respect*Initiatives-CAP improvements &
performance indicators-Establish DRUM process-Site performance index-D-15 Meetings-Feedback on leadership assessments-Leadership handbook &
associated training-Leadership development meetings-All-hands meetings ACEMANINDIVIDUAL EXCELLENCEPOINT BEACH EXCELLENCESafe, Reliable, Predictable, LeaderEXCELLENCEOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePrideOrganizationalExcellenceOperational ExcellenceTrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictablePride Accident Free N oRework Event Free Control Dose Attend Training M eet Schedule Accident Free N oRework Event Free Control Dose Attend Training M eet CommitmentsOpportunitiesResultsQualified Wor k er s J ob Planning/Prepara tionPro cedur e s/Wor k I n s t r u c tion sVeri f i ca tion/Valida tion Superv isorOversigh tWor k erPra ct i ce sBARRIERS FOR EXCELLENCE Picture of Excellence 15 Summary & Closing Remarks