ML070510674

NMC Slides for Public Meeting, Conduct of Operations Action Plan Update.

ML070510674
Person / Time
Site:	Monticello, Point Beach, Pilgrim, Prairie Island
Issue date:	02/21/2007
From:	Nuclear Management Co
To:	Office of Nuclear Reactor Regulation
References
Download: ML070510674 (20)

Text

Participants Mark Reddemann VP, Nuclear Operations Support Jim McCarthy Director, Site Operations, PBNP Bruce MacKissock Operations Manager, MNGP Lenard Blocker Operations Manager, PNP Rob Harrsch Operations Manager, PBNP Freddie Forrest Operations Manager, PINGP Paul Harden Site Vice President, PNP Edward Weinkam Director, Nuclear Licensing Boyd Beltz Shift Manager, PBNP Jason Kindred Shift Manager, MNGP Todd Mulford Shift Manager, PNP 2

Agenda

• Introduction Mark Reddemann

• Palisades AFW Event Lenard Blocker

• NMC Lessons Learned and Action Plan Rob Harrsch Freddie Forrest Bruce MacKissock

• Effectiveness Monitoring Jim McCarthy

• Industry Communications and Summary Mark Reddemann 3

Purpose Describe actions initiated by NMC leadership to improve fleet Conduct of Operations 4

Picture of Excellence EXCELLENCE FLEET EXCELLENCE Safe, Reliable, Predictable, Leader Organizational Operational Training Equipment Excellence Excellence Excellence Excellence Predictable Teamwork Teamwork Zero Tolerance Teamwork Safety Effective Reliable Accountable Configuration Control Accountable Predictable Learning Teamwork Model Pride Accident Control Event Meet Attend No Free Dose Free Commitment Schedule Training Rework INDIVIDUAL EXCELLENCE Verification/Validation Supervisor Oversight Procedures/Work Qualified Workers Worker Practices A C Job Planning/

E M A N Preparation Instructions Opportunities Results BARRIERS FOR EXCELLENCE 5

Palisades AFW Event Auxiliary Feedwater Pumps Not in Auto

- Causal factors

• Configuration Control

• Questioning Attitude

• Adherence to Standards

• Procedure Quality 6

Palisades AFW Event Corrective Actions Taken

• Implemented Control Panel Checklist

• Revised Control Panel Walk Down Practices

• Improved Management Observation Program

• Initiated High Intensity Training

• Fleet Learnings Effectiveness Monitoring

• Control Panel Walk Down Training

• Simulator Training Following Procedure Revisions

• Management Observation Program 7

NMC Lessons Learned

• Point Beach Nuclear Plant

- Communications and turnover status control

• Prairie Island Nuclear Generating Plant

- Independent verification

• Monticello Nuclear Generating Plant

- Procedure use and adherence 8

Action Plan

• NMC Leadership took fleet wide action

• Operations Manager Peer Team

- Accepted ownership

- Developed action plan

- Initiated immediate fleet wide actions

- Developed a Fleet-wide Conduct of Operations Assessment Plan

• Initiated Assessment Plan

• Results drive additional site actions

• Presented Action Plan to NMC Fleet Senior Leadership 9

Action Plan

• Actions

- Reinforce Expectations - Complete

- Benchmarking - Complete

- Improve Conduct of Operations Guidance -

Complete

- Conduct of Operations Fleet Assessment - In Progress

- Training - In Progress

- Crew Assessments - Planned

- Effectiveness Monitoring - Planned 10

Reinforce Expectations

• CNO sent letter to all Shift Managers

- Each Shift Manager assigned to:

• Assess crew performance

• Identify areas for improvement

• Shift Managers presenting CNO letter to crews 11

Benchmarking

• Fleet Task Force

- Exelon

- Entergy

- Constellation

- FENOC

• Learnings

- Existing procedure consistent with industry standards

- Identified enhancement opportunities 12

Improve Conduct of Operations Guidance

• Fleet Procedure Changed

- Includes revised panel walk down standard

- Improved risk significant actions

- Incorporates alignment between Conduct of Operations and Picture of Excellence 13

Conduct of Operations Fleet Assessment

• Fleet Assessment

- Included Action Plan assessment

- Team composition

- Completed

• PBNP: January 29 - February 2, 2007

• MNGP: February 12 - 16, 2007

- Scheduled

• PINGP: February 26 - March 2, 2007

• PNP: March 12 - 16, 2007 14

Training

• Ensured control panel walk down training

• Developed high impact training module

• Case studies will be used to address plant specific needs 15

Crew Assessments

• Supervisory Assessments

- Associated with Conduct of Operations and Picture of Excellence

• Crew Assessments

- Crew dynamics

- Crew rotation plan 16

Effectiveness Monitoring

• Self Assessments

• Observation Program

• Corrective Action Program Trending

• Performance Indicators

• Department Roll-Up Meeting Process

• Performance Monitoring Process 17

Industry Communications

• Chief Nuclear Officer

- INPO Executive Review Group

- Video for INPO Operations Supervisor Course

• Operations Managers

- Operations Manager Workshop

- INPO Operations Department Manager 18

Summary

• Leadership identified a need for fleet-wide action

• Action plan developed by owners

• Actions in progress

• Effectiveness Monitoring planned 19

Picture of Excellence EXCELLENCE FLEET EXCELLENCE Safe, Reliable, Predictable, Leader Organizational Operational Training Equipment Excellence Excellence Excellence Excellence Predictable Teamwork Teamwork Zero Tolerance Teamwork Safety Effective Reliable Accountable Configuration Control Accountable Predictable Learning Teamwork Model Pride Accident Control Event Meet Attend No Free Dose Free Commitment Schedule Training Rework INDIVIDUAL EXCELLENCE Verification/Validation Supervisor Oversight Procedures/Work Qualified Workers Worker Practices A C Job Planning/

E M A N Preparation Instructions Opportunities Results BARRIERS FOR EXCELLENCE 20