ML070510674

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NMC Slides for Public Meeting, Conduct of Operations Action Plan Update
ML070510674
Person / Time
Site: Monticello, Point Beach, Pilgrim, Prairie Island  Xcel Energy icon.png
Issue date: 02/21/2007
From:
Nuclear Management Co
To:
Office of Nuclear Reactor Regulation
References
Download: ML070510674 (20)


Text

2 Participants Participants Mark Reddemann Mark Reddemann VVP, Nuclear Operations Support Jim McCarthy Jim McCarthy Director, Site Operations, PBNP Bruce MacKissock Operations Manager, MNGP Lenard Blocker Operations Manager, PNP Rob Harrsch Operations Manager, PBNP Freddie Forrest Operations Manager, PINGP Paul Harden Site Vice President, PNP Ed Edward ward Weinkam Weinkam Director, Nuclear Licensing Boyd Beltz Shift Manager, PBNP Jason Kindred Shift Manager, MNGP Todd Mulford Shift Manager, PNP

3 Agenda Agenda

  • Introduction Mark Reddemann
  • Palisades AFW Event Lenard Blocker
  • NMC Lessons Learned and Action Plan Rob Harrsch Freddie Forrest Bruce MacKissock
  • Effectiveness Monitoring Jim McCarthy
  • Industry Communications and Summary Mark Reddemann

4 Purpose Purpose Describe actions initiated by NMC leadership to improve fleet Conduct of Operations

5 FLEET EXCELLENCE Safe, Reliable, Predictable, Leader EXCELLENCE Organizational Excellence Operational Excellence Training Excellence Equipment Excellence Predictable Teamwork Accountable Learning Safety Configuration Control Teamwork Teamwork Effective Accountable Model Zero Tolerance Reliable Predictable Pride Organizational Excellence Operational Excellence Training Excellence Equipment Excellence Predictable Teamwork Learning Safety Configuration Control Teamwork Teamwork Effective Accountable Model Zero Tolerance Reliable Predictable Pride A

C E

M A

N INDIVIDUAL EXCELLENCE Accident Free No Rework Event Free Control Dose Attend Training Meet Schedule Accident Free No Rework Event Free Control Dose Attend Training Meet Commitment Opportunities Results BARRIERS FOR EXCELLENCE Picture of Excellence Qualified Workers Job Planning/

Preparation Procedures/Work Instructions Verification/Validation Supervisor Oversight Worker Practices

6 Palisades AFW Event Palisades AFW Event Auxiliary Feedwater Pumps Not in Auto

- Causal factors

  • Configuration Control
  • Questioning Attitude
  • Adherence to Standards
  • Procedure Quality

7 Palisades AFW Event Palisades AFW Event Corrective Actions Taken

  • Implemented Control Panel Checklist
  • Revised Control Panel Walk Down Practices
  • Improved Management Observation Program
  • Initiated High Intensity Training
  • Fleet Learnings Effectiveness Monitoring
  • Control Panel Walk Down Training
  • Simulator Training Following Procedure Revisions
  • Management Observation Program

8 NMC NMC Lessons Learned Lessons Learned

  • Point Beach Nuclear Plant

- Communications and turnover status control

  • Prairie Island Nuclear Generating Plant

- Independent verification

  • Monticello Nuclear Generating Plant

- Procedure use and adherence

9 Action Plan Action Plan

  • NMC Leadership took fleet wide action
  • Operations Manager Peer Team

- Accepted ownership

- Developed action plan

- Initiated immediate fleet wide actions

- Developed a Fleet-wide Conduct of Operations Assessment Plan

  • Initiated Assessment Plan
  • Results drive additional site actions
  • Presented Action Plan to NMC Fleet Senior Leadership

10 Action Plan Action Plan

  • Actions

- Reinforce Expectations - Complete

- Benchmarking - Complete

- Improve Conduct of Operations Guidance -

Complete

- Conduct of Operations Fleet Assessment - In Progress

- Training - In Progress

- Crew Assessments - Planned

- Effectiveness Monitoring - Planned

11 RReinforce Expectations einforce Expectations

  • CNO sent letter to all Shift Managers

- Each Shift Manager assigned to:

  • Assess crew performance
  • Identify areas for improvement
  • Shift Managers presenting CNO letter to crews

12 Benchmarking Benchmarking

  • Fleet Task Force

- Exelon

- Entergy

- Constellation

- FENOC

  • Learnings

- Existing procedure consistent with industry standards

- Identified enhancement opportunities

13 Improve Conduct of Operations Guidance Improve Conduct of Operations Guidance

  • Fleet Procedure Changed

- Includes revised panel walk down standard

- Improved risk significant actions

- Incorporates alignment between Conduct of Operations and Picture of Excellence

14 Conduct of Operations Conduct of Operations Fleet Assessment Fleet Assessment

  • Fleet Assessment

- Included Action Plan assessment

- Team composition

- Completed

  • PBNP: January 29 - February 2, 2007
  • MNGP: February 12 - 16, 2007

- Scheduled

  • PINGP: February 26 - March 2, 2007
  • PNP: March 12 - 16, 2007

15 Training Training

  • Ensured control panel walk down training
  • Developed high impact training module
  • Case studies will be used to address plant specific needs

16 Crew Assessments Crew Assessments

  • Supervisory Assessments

- Associated with Conduct of Operations and Picture of Excellence

  • Crew Assessments

- Crew dynamics

- Crew rotation plan

17 Effectiveness Monitoring Effectiveness Monitoring

  • Self Assessments
  • Observation Program
  • Corrective Action Program Trending
  • Performance Indicators
  • Department Roll-Up Meeting Process
  • Performance Monitoring Process

18 Industry Communications Industry Communications

  • Chief Nuclear Officer

- INPO Executive Review Group

- Video for INPO Operations Supervisor Course

  • Operations Managers

- Operations Manager Workshop

- INPO Operations Department Manager

19 Summary Summary

  • Leadership identified a need for fleet-wide action
  • Action plan developed by owners
  • Actions in progress
  • Effectiveness Monitoring planned

20 FLEET EXCELLENCE Safe, Reliable, Predictable, Leader EXCELLENCE Organizational Excellence Operational Excellence Training Excellence Equipment Excellence Predictable Teamwork Accountable Learning Safety Configuration Control Teamwork Teamwork Effective Accountable Model Zero Tolerance Reliable Predictable Pride Organizational Excellence Operational Excellence Training Excellence Equipment Excellence Predictable Teamwork Learning Safety Configuration Control Teamwork Teamwork Effective Accountable Model Zero Tolerance Reliable Predictable Pride A

C E

M A

N INDIVIDUAL EXCELLENCE Accident Free No Rework Event Free Control Dose Attend Training Meet Schedule Accident Free No Rework Event Free Control Dose Attend Training Meet Commitment Opportunities Results BARRIERS FOR EXCELLENCE Picture of Excellence Qualified Workers Job Planning/

Preparation Procedures/Work Instructions Verification/Validation Supervisor Oversight Worker Practices