ML091200704

Presentation at 2008 End-of-Cycle Public Meeting

ML091200704
Person / Time
Site:	Point Beach
Issue date:	04/29/2009
From:	Nextera Energy
To:	NRC/RGN-III
References
Download: ML091200704 (21)

Text

2008 NRC End of Cycle Meeting April 29, 2009

Public Meeting with NRC Region III Agenda

Introductions

Opening Remarks Larry Meyer Substantive Cross-Cutting Themes Corrective Action Brad Castiglia Documentation Brad Castiglia Safety Culture Larry Meyer Conclusions Larry Meyer Closing Remarks Larry Meyer 2

OPENING REMARKS Larry Meyer Site Vice President 3

Sustainability F

RT M

• Solid Values & Beliefs

• Expectations - PDC

• Indicators - SICLO

• Training

• Assessments

• Solid Tools

• Accountability

- High Risk/Look Ahead

• Oversight RT Typical Recovery M Monitoring System F Foundation 4

Phase 1 Phase 2 Phase 3 Disciplined Plan Breakthrough Blocking & Tackling - 2008 Execution - 2009 2010 Excellence Future Values Process/Tools Procedures Focus Areas Break-through Work Practices/Habits Superior ffective Effective Effective Disciplined People + Tools + Plan = Plan Execution Foundation 5

6 CORRECTIVE ACTION Brad Castiglia Performance Improvement Manager 7

Completed Actions Update

• ACE Review Board implemented in 4Q08

• Departmental Corrective Action Review Boards (CARBs) implemented in 4Q08

• Management performance appraisal criteria for CAP quality and timeliness implemented in 1Q09

• Workdown curves and PIs for CAP backlog established in 1Q09

• New metrics established at department level as well as site level

• Root and Apparent Cause training lesson plans were developed in December 2008; training is in progress 8

Results - October 2 letter forecasted results in 2Q09

• Average age of evaluations 30 days. Actual: <15 days

• Average age of corrective actions 135 days. Actual: 97 days

• Corrective Action Review Board acceptance rate sustained for 3 months at 85% or greater. Actual: >85% YTD

• Continued low threshold on CAP initiation rate

- 11,500 CAPs initiated in 2008; 2900 CAPs initiated in 1Q09

- We have seen more CAPs initiated by our Auxiliary Operators and maintenance workers

• >90 days without an overdue CAP 9

CORRECTIVE ACTION (continued)

Results (continued)

• Prioritization of CAPs has improved according to risk

• CAP action backlog has been reduced from approximately 2200 in November 2008 to <1300 today

• Self-assessments are critical and department CARBs are looking at the right things and are effective

• PI&R inspection concluded CAP is being effectively implemented with noticeable improvement in last six months 10

DOCUMENTATION Brad Castiglia Performance Improvement Manager 11

DOCUMENTATION Completed Actions

• Performed pre-work walk-downs to capture procedure issues

• Revised pre-job brief procedure to provide feedback on procedure quality

• Implemented performance indicator for procedure quality

• Training on use of N/A in procedures

• Senior craft ownership of procedures

• Dynamic evaluation activity conducted

• Extended Coach the Coach program to lead craft level personnel in Maintenance

- In the last month Maintenance Leads performed >40 observations

• Training on reverse job briefs 12

Results - October 2 letter forecasted results in 2Q09

• Procedure revision backlog reduced by 50% in 4Q08; Actual 50% in 4Q08 and 75% in 1Q09

• Satisfactory quality of upgraded procedures to be verified in 2Q09; Actual:

Only 1 procedure related site level event Positive NOS observations on quality Low numbers of corrective and temporary procedure change requests

• Workers demonstrating correct behaviors

• Procedure change requests are being prioritized to align with work management process so revisions are complete prior to walk down in the field; observations have shown improved results in work

• PCRs are continuing to be initiated at a healthy rate in 2009 13

SAFETY CULTURE Larry Meyer Site Vice President 14

Completed Actions As committed in the November 15, 2008, update, all actions have been completed and sustainability measures have been implemented.

• All Quick Hitters were completed by December 15, 2008

• Communications Action Plan

- Crucial Conversations training was completed in January 2009

• Knowledge Transfer/Succession Planning

- Staffing/Knowledge Retention/Succession Plans were implemented

• RP Resources

- Departmental staffing completed

• Communicating Status of Equipment

- Top 10 Equipment List rolled out 15

CONFIRMATORY ORDER Remaining Actions

• Effectiveness review of overall SCWE Order actions to be completed by May 15, 2009

• Monitoring of actions will continue 16

CULTURE SURVEY

• Evaluation and Contemplated Actions Submitted to NRC on December 22, 2008

• Numerous actions taken promptly to address key areas illuminated by survey:

- Staffing/Workload

- Confidence in Corrective Action Program (CAP)

- Leadership Effectiveness

- Balancing Safety and Production

• Since Then:

- Contemplated Actions are On Track

- Staffing/Workload - Low Value Added Work Reduction Program

- CAP Reduction of Backlogs and continued Strengthening of CAP Personnel are getting feedback on their CAPs

- Leadership Effectiveness - Established Team with Lateral Integration 17

Actions in Progress

• Outlier Departments have taken action

- Procedures & Document Control

- Performance Improvement

- Operations

- Maintenance

- Supply Chain

- Radiation Protection

- Information Management

- Emergency Preparedness

• An independent assessment of actions will be performed by June 30, 2009 18

Results

• Walking Around feedback indicates cautious optimism is accumulating

• PI&R Inspection concluded the positive results regarding SCWE

• INPO Organizational Effectiveness survey results 19

• PBNP has done what we said we were going to do; closure effectiveness measures were met ahead of schedule

• PBNP has confidence that our actions are more effective and sustainable

- Drivers are understood

- Organizational capacity exists to address the causes

- Oversight will ensure fixes remain in place

- Approach to recovery focuses on sustainability 20

CLOSING REMARKS Larry Meyer Site Vice President 21