ML082681941
| ML082681941 | |
| Person / Time | |
|---|---|
| Site: | Point Beach  |
| Issue date: | 09/24/2008 |
| From: | Florida Power & Light Energy Point Beach |
| To: | NRC/RGN-III |
| References | |
| Download: ML082681941 (46) | |
Text
FPL Energy Point Beach Public Meeting with NRC Region III September 24, 2008
2
Introductions
Opening Remarks Larry Meyer Substantive Cross-Cutting Themes Corrective Action Brad Castiglia Documentation John Bjorseth Conservative Assumptions John Bjorseth Confirmatory Order Larry Meyer 2008 Culture Survey Larry Meyer Submittal Quality Bob Hughes Questions/Discussion Closing Remarks Larry Meyer FPL Energy Point Beach Public Meeting with NRC Region III
3 OPENING REMARKS Larry Meyer Site Vice President FPL Energy Point Beach Public Meeting with NRC Region III
4 Organizational and Individual Behaviors Risk Tolerance Evolution Planning Emergent Equipment issue response Human Performance Learning Organization Value for Corrective Action Program Self-Critical Outward and Forward-Looking Operational Focus Tolerance for Equipment Issues Engineering Roles and Responsibilities Work Control Leadership Alignment and Field Presence Expectations and Standards Communicating and Role-Modeling Excellence Intrusiveness and Rigor OPENING REMARKS
5 OPENING REMARKS
6 Building a Strong Foundation Building a Strong Foundation Effective Leadership Solid Values &
Beliefs Solid Tools Knowledge
& Skills Foundation OPENING REMARKS
7 Effective Leadership Effective Leadership Expectations Performance Assessment Strategic Hires External Support Lateral Integration Succession Planning Accountability OPENING REMARKS
8 Solid Values & Beliefs Solid Values & Beliefs Prevention/Detection/Correction Self-Improving Culture/Learning Organization Integrity Rigor and Formality Structures & Processes Leadership Engagement Teamwork Communications Sense of Urgency OPENING REMARKS
9 OPENING REMARKS
10 OPENING REMARKS
11 Safety Guiding Principles All injuries are preventable Leadership is responsible to prevent injuries Plan safety into our work Look out for each other FPL Nuclear Fleet OPENING REMARKS
12 Solid Tools Solid Tools Corrective Action Program (CAP)
Human Performance Tools High-Risk Look Ahead Failure Investigation Process (FIP)
Operational Decision Making (ODMI)
Plant Health Committee (PHC)
Plan of the Day Meeting (POD)
OPENING REMARKS
13 Knowledge & Skills Knowledge & Skills Human Performance Training Committee Performance Line Ownership Training Standards Training Intrusiveness Training Observations OPENING REMARKS
14 Building A Strong Foundation OPS Focus OPS Pipeline Work Mgmt CAP Procedure Use
& Quality Human Performance Mgr Engagement Training for Performance Improvement Regulatory Performance FIN Team Minor Mods Outage Performance System Health Project Management and Planning Mgr. Budget Accountability Safety Culture Core Business Work Elimination Point Beach Recovery Point Beach Recovery
15 Substantive Cross-Cutting Theme CORRECTIVE ACTION Aspect P.1.d Brad Castiglia Performance Improvement Manager FPL Energy Point Beach Public Meeting with NRC Region III
16 Background / Overview Actions taken to address timeliness and effectiveness of corrective actions have not resulted in sustainable improvement Station management team has not provided Training Focus Accountability Oversight CORRECTIVE ACTION
17 Completed Actions Weekly look ahead (Prevention)
Daily review of status (Detection)
Departmental level health report (Detection)
Weekly stand-alone corrective action review board (Detection)
Nuclear Oversight review (Detection)
Site Vice President conducted Corrective Action Program breakthrough, establishing and communicating expectations (Correction)
CORRECTIVE ACTION
18 Completed Actions (continued)
Two-tiered CAP screening (Detection, Prevention)
Special focus on sensitive CAPs (Prevention)
Feedback provided to initiators on Management Review Committee results (Prevention)
Positive feedback for individuals exhibiting strong CAP behaviors (Prevention)
CORRECTIVE ACTION
19 Results Achieved Low threshold and high initiation rates Improvements in initial screening 90% reduction in total overdue Long-standing issues being addressed Station battery replacement 2X04 cabling routed above-ground Unit 2 rod position indication Unit 2 control rod drive mechanism shroud fans Façade freeze protection Focused improvement in causal evaluations CORRECTIVE ACTION
20 Actions Remaining Up-front trend reviews (Detection)
Work-down curves for backlogs (Detection)
Departmental corrective action review boards for oversight of implementation (Detection)
Conduct quarterly self-assessments on closure quality (Detection)
Task-specific training on implementation (Correction)
Procedure revisions to sustain improvements (Prevention)
Performance appraisal requirement for CAP excellence for all leaders (Prevention)
CORRECTIVE ACTION
21 Closure Effectiveness Measures and Timetable Initiation Rate Corrective Action Review Board acceptance rate (sustained for 3 months) 85% or greater Average age (sustained for 3 months)
Evaluations <30 days corrective actions <135 days Complete in 2Q09 CORRECTIVE ACTION
22 Substantive Cross-Cutting Theme DOCUMENTATION Aspect H.2.c John Bjorseth Plant General Manager FPL Energy Point Beach Public Meeting with NRC Region III
23 Background / Overview Root Cause Evaluation (RCE) initially did not target Documentation RCE re-performed Completed Actions Dynamic Activity Evaluations (Prevention)
Training on use of N/A (Prevention)
Senior craft personnel reviewing procedures (Prevention)
Procedures processes revised to encourage changes (Correction)
Pipeline workers accompany experienced job leads on walkdowns to improve quality (Prevention)
DOCUMENTATION
24 Results Achieved CAPs, procedure change request, and temporary change initiation (Correction)
Positive NOS observations (Detection)
DOCUMENTATION
25 Actions Remaining Integrate procedure challenges into training (Prevention)
Extend Coach the Coach program (Detection)
Departmental specific procedure checklists (Prevention)
High risk maintenance procedure reviews (Prevention)
KPI for procedure-induced errors (Detection)
Experienced reviews of critical maintenance procedures (Prevention)
Walk downs to capture issues (Prevention)
Revise walk-down form to provide feedback (Detection)
Revise Pre-Job Brief form (Prevention)
DOCUMENTATION
26 Closure Effectiveness Measures and Timetable Backlog reduced by approximately 50% - 4Q08 Quality of upgraded procedures monitored for errors using KPI -
2Q09 DOCUMENTATION
27 Substantive Cross-Cutting Theme CONSERVATIVE ASSUMPTIONS Aspect H.1.b John Bjorseth Plant General Manager FPL Energy Point Beach Public Meeting with NRC Region III
28 Background / Overview Decisions made lacking conservative approach Completed Actions Operations stand-down conducted (Correction)
Operational decision making (ODMI) procedure upgraded (Prevention)
Additional Operations Managers oversight for balance of RFO (Detection)
CONSERVATIVE ASSUMPTIONS
29 Completed Actions (continued)
Operations Manager Conservative decision making discussion (Prevention)
Reduced Inventory procedures revised for different level instruments (Correction)
Improved safety monitor program guidance (Correction)
Rigor in inputs Look ahead process for risk Shift Manager meeting to drive the behavior changes (Prevention)
High Risk/Look Ahead process use (Prevention)
CONSERVATIVE ASSUMPTIONS
30 Results Achieved No performance deficiencies in on-line events since April ODMI process used effectively in four instances Recent example Unit 1 A condensate pump seal injection line repair CONSERVATIVE ASSUMPTIONS
31 Actions Remaining Mentors external to Point Beach (Detection)
Operations Managers additional oversight (Detection)
The principles associated with Conservative operational decision making in crew briefs (Prevention)
Closure Effectiveness Measures and Timetable Sound and conservative decisions during upcoming refueling outage - December 2008 CONSERVATIVE ASSUMPTIONS
32 CONFIRMATORY ORDER EA-06-178 Larry Meyer Site Vice President FPL Energy Point Beach Public Meeting with NRC Region III
33 June 2008 inspection results were not acceptable -
Green Non-Cited Violation:
Four new supervisors had not received SCWE training Green Finding:
Four of nine Action Plans not completed Some Quick Hitters in the sites 2007 response to the Confirmatory Order not completed or monitored CONFIRMATORY ORDER
34 Immediate Actions Taken (Correction)
Documented in the corrective action program Apparent cause evaluations with extent of condition SCWE training for four supervisors Single point ownership and active monitoring Site Vice President Fleet inspection procedure CONFIRMATORY ORDER
35 SCWE Training Cause Informal and ineffective tracking of training Actions Formalized in Learning Management System (Prevention) 6-month due date for initial SCWE Training 2-year continuing SCWE training Requirement Oversight at site-level training committee CONFIRMATORY ORDER
36 Action Plan and Quick Hitter Cause Delegation of responsibility to Safety Culture Improvement Team with inadequate ownership and oversight by senior management Actions (Correction) 19 of 20 Quick Hitters complete. Remaining complete by December 15, 2008 Communications Action Plan Crucial Conversations training to complete by January 31, 2009 Knowledge Transfer/Succession Planning Staffing/Knowledge Retention/Succession Plans CONFIRMATORY ORDER
37 Actions (Correction) (continued)
RP Resources SVP authorized hiring two additional positions Offers accepted for 2 supervisor positions Offers extended for 2 technical positions Recruiting of one technician Communicating Status of Equipment Plant Manager ownership Communications Plan Full implementation by December 31, 2008 Surveys to verify effectiveness CONFIRMATORY ORDER
38 Closure Criteria and Timetable Site 2007 response updated by November 15, 2008 Complete all actions by February 15, 2009 Sustainability and effectiveness review by May 15, 2009 CONFIRMATORY ORDER
39 2008 CULTURE SURVEY Larry Meyer Site Vice President FPL Energy Point Beach Public Meeting with NRC Region III
40 Preliminary Results (Report is Draft)
Nuclear Safety Culture Values, Beliefs and Practices (VBP)
Staffing/workload Issues Problem Identification & Resolution (CAP)
Production/cost and safety balance SCWE and ECP Trend since 2006 99.3% identification of safety concerns 2008 CULTURE SURVEY
41 Preliminary Results (continued)
Leadership, Management and Supervisory Behaviors and Practices
- Quality of Communications
- Environment of Trust and Mutual Respect
- Overall Results
- Trend since 2006
- 2008 Survey Results 2008 CULTURE SURVEY
42 Overall SCWE Health CAP Identification Rates Employee concerns Overall remains healthy 2008 CULTURE SURVEY
43 Next Steps Interim Actions Daily Meeting Free Zone Department 2Cs Meetings Final Report September 30, 2008 Communication to Workforce October 5, 2008 Complete Analysis November 15, 2008 3-Month Response to NRC December 31, 2008 2008 CULTURE SURVEY
44 SUBMITTAL QUALITY Bob Hughes Director Licensing & Performance Improvement FPL Energy Point Beach Public Meeting with NRC Region III
45 Shortfalls Actions Taken Actions to be Taken Revise Fleet Procedure and implement Perform cross functional aggregate review of recent submittals SUBMITTAL QUALITY Recent licensing actions have not been of sufficient quality
46 Closing Remarks Larry Meyer Site Vice President FPL Energy Point Beach Public Meeting with NRC Region III