ML082681941

Meeting Slides, FPL Energy Point Beach Public Meeting with NRC Region III

ML082681941
Person / Time
Site:	Point Beach
Issue date:	09/24/2008
From:	Florida Power & Light Energy Point Beach
To:	NRC/RGN-III
References
Download: ML082681941 (46)

Text

FPL Energy Point Beach Public Meeting with NRC Region III September 24, 2008

FPL Energy Point Beach Public Meeting with NRC Region III

Introductions

Opening Remarks Larry Meyer Substantive Cross-Cutting Themes

• Corrective Action Brad Castiglia

• Documentation John Bjorseth

• Conservative Assumptions John Bjorseth Confirmatory Order Larry Meyer 2008 Culture Survey Larry Meyer Submittal Quality Bob Hughes Questions/Discussion Closing Remarks Larry Meyer 2

FPL Energy Point Beach Public Meeting with NRC Region III OPENING REMARKS Larry Meyer Site Vice President 3

OPENING REMARKS Organizational and Individual Behaviors

• Risk Tolerance

- Evolution Planning

- Emergent Equipment issue response

- Human Performance

• Learning Organization

- Value for Corrective Action Program

- Self-Critical

- Outward and Forward-Looking

• Operational Focus

- Tolerance for Equipment Issues

- Engineering Roles and Responsibilities

- Work Control

• Leadership

- Alignment and Field Presence

- Expectations and Standards

- Communicating and Role-Modeling Excellence

- Intrusiveness and Rigor 4

OPENING REMARKS 5

OPENING REMARKS Building a Strong Foundation Effective Leadership Solid Values & Solid Beliefs Foundation Tools Knowledge

& Skills 6

OPENING REMARKS Effective Leadership

• Expectations

• Performance Assessment

• Strategic Hires

• External Support

• Lateral Integration

• Succession Planning

• Accountability 7

OPENING REMARKS Solid Values & Beliefs

• Prevention/Detection/Correction

• Self-Improving Culture/Learning Organization

• Integrity

• Rigor and Formality

• Structures & Processes

• Leadership Engagement

• Teamwork

• Communications

• Sense of Urgency 8

OPENING REMARKS 9

OPENING REMARKS 10

OPENING REMARKS FPL Nuclear Fleet Safety Guiding Principles

- All injuries are preventable

- Leadership is responsible to prevent injuries

- Plan safety into our work

- Look out for each other 11

OPENING REMARKS Solid Tools

• Corrective Action Program (CAP)

• Human Performance Tools

• High-Risk Look Ahead

• Failure Investigation Process (FIP)

• Operational Decision Making (ODMI)

• Plant Health Committee (PHC)

• Plan of the Day Meeting (POD) 12

OPENING REMARKS Knowledge & Skills

• Human Performance

• Training Committee Performance

• Line Ownership

• Training Standards

• Training Intrusiveness

• Training Observations 13

Building A Strong Foundation Point Beach Recovery Point Beach Recovery OPS Focus CAP Procedure Use FIN Team Project

& Quality Management OPS Pipeline Minor Mods and Planning Mgr Engagement Human Performance Mgr. Budget Work Mgmt Outage Accountability Regulatory Training for Performance Performance Performance Improvement System Health Safety Culture Core Business Work Elimination 14

FPL Energy Point Beach Public Meeting with NRC Region III Substantive Cross-Cutting Theme CORRECTIVE ACTION Aspect P.1.d Brad Castiglia Performance Improvement Manager 15

CORRECTIVE ACTION Background / Overview

• Actions taken to address timeliness and effectiveness of corrective actions have not resulted in sustainable improvement

• Station management team has not provided

- Training

- Focus

- Accountability

- Oversight 16

CORRECTIVE ACTION Completed Actions

• Weekly look ahead (Prevention)

• Daily review of status (Detection)

• Departmental level health report (Detection)

• Weekly stand-alone corrective action review board (Detection)

• Nuclear Oversight review (Detection)

• Site Vice President conducted Corrective Action Program breakthrough, establishing and communicating expectations (Correction) 17

CORRECTIVE ACTION Completed Actions (continued)

• Two-tiered CAP screening (Detection, Prevention)

• Special focus on sensitive CAPs (Prevention)

• Feedback provided to initiators on Management Review Committee results (Prevention)

• Positive feedback for individuals exhibiting strong CAP behaviors (Prevention) 18

CORRECTIVE ACTION Results Achieved

• Low threshold and high initiation rates

• Improvements in initial screening

• 90% reduction in total overdue

• Long-standing issues being addressed

- Station battery replacement

- 2X04 cabling routed above-ground

- Unit 2 rod position indication

- Unit 2 control rod drive mechanism shroud fans

- Façade freeze protection

• Focused improvement in causal evaluations 19

CORRECTIVE ACTION Actions Remaining

• Up-front trend reviews (Detection)

• Work-down curves for backlogs (Detection)

• Departmental corrective action review boards for oversight of implementation (Detection)

• Conduct quarterly self-assessments on closure quality (Detection)

• Task-specific training on implementation (Correction)

• Procedure revisions to sustain improvements (Prevention)

• Performance appraisal requirement for CAP excellence for all leaders (Prevention) 20

CORRECTIVE ACTION Closure Effectiveness Measures and Timetable

• Initiation Rate

• Corrective Action Review Board acceptance rate (sustained for 3 months)

- 85% or greater

• Average age (sustained for 3 months)

- Evaluations <30 days

- corrective actions <135 days

• Complete in 2Q09 21

FPL Energy Point Beach Public Meeting with NRC Region III Substantive Cross-Cutting Theme DOCUMENTATION Aspect H.2.c John Bjorseth Plant General Manager 22

DOCUMENTATION Background / Overview

• Root Cause Evaluation (RCE) initially did not target Documentation

• RCE re-performed Completed Actions

• Dynamic Activity Evaluations (Prevention)

• Training on use of N/A (Prevention)

• Senior craft personnel reviewing procedures (Prevention)

• Procedures processes revised to encourage changes (Correction)

• Pipeline workers accompany experienced job leads on walkdowns to improve quality (Prevention) 23

DOCUMENTATION Results Achieved

• CAPs, procedure change request, and temporary change initiation (Correction)

• Positive NOS observations (Detection) 24

DOCUMENTATION Actions Remaining

• Integrate procedure challenges into training (Prevention)

• Extend Coach the Coach program (Detection)

• Departmental specific procedure checklists (Prevention)

• High risk maintenance procedure reviews (Prevention)

• KPI for procedure-induced errors (Detection)

• Experienced reviews of critical maintenance procedures (Prevention)

• Walk downs to capture issues (Prevention)

• Revise walk-down form to provide feedback (Detection)

• Revise Pre-Job Brief form (Prevention) 25

DOCUMENTATION Closure Effectiveness Measures and Timetable

• Backlog reduced by approximately 50% - 4Q08

• Quality of upgraded procedures monitored for errors using KPI -

2Q09 26

FPL Energy Point Beach Public Meeting with NRC Region III Substantive Cross-Cutting Theme CONSERVATIVE ASSUMPTIONS Aspect H.1.b John Bjorseth Plant General Manager 27

CONSERVATIVE ASSUMPTIONS Background / Overview

• Decisions made lacking conservative approach Completed Actions

• Operations stand-down conducted (Correction)

• Operational decision making (ODMI) procedure upgraded (Prevention)

• Additional Operations Managers oversight for balance of RFO (Detection) 28

CONSERVATIVE ASSUMPTIONS Completed Actions (continued)

• Operations Manager Conservative decision making discussion (Prevention)

• Reduced Inventory procedures revised for different level instruments (Correction)

• Improved safety monitor program guidance (Correction)

- Rigor in inputs

- Look ahead process for risk

• Shift Manager meeting to drive the behavior changes (Prevention)

• High Risk/Look Ahead process use (Prevention) 29

CONSERVATIVE ASSUMPTIONS Results Achieved

• No performance deficiencies in on-line events since April

• ODMI process used effectively in four instances

• Recent example

- Unit 1 A condensate pump seal injection line repair 30

CONSERVATIVE ASSUMPTIONS Actions Remaining

• Mentors external to Point Beach (Detection)

• Operations Managers additional oversight (Detection)

• The principles associated with Conservative operational decision making in crew briefs (Prevention)

Closure Effectiveness Measures and Timetable

• Sound and conservative decisions during upcoming refueling outage - December 2008 31

FPL Energy Point Beach Public Meeting with NRC Region III CONFIRMATORY ORDER EA-06-178 Larry Meyer Site Vice President 32

CONFIRMATORY ORDER June 2008 inspection results were not acceptable -

Green Non-Cited Violation:

• Four new supervisors had not received SCWE training Green Finding:

• Four of nine Action Plans not completed

• Some Quick Hitters in the sites 2007 response to the Confirmatory Order not completed or monitored 33

CONFIRMATORY ORDER Immediate Actions Taken (Correction)

• Documented in the corrective action program

• Apparent cause evaluations with extent of condition

• SCWE training for four supervisors

• Single point ownership and active monitoring

• Site Vice President

• Fleet inspection procedure 34

CONFIRMATORY ORDER SCWE Training Cause

• Informal and ineffective tracking of training Actions

• Formalized in Learning Management System (Prevention) month due date for initial SCWE Training year continuing SCWE training Requirement

- Oversight at site-level training committee 35

CONFIRMATORY ORDER Action Plan and Quick Hitter Cause

• Delegation of responsibility to Safety Culture Improvement Team with inadequate ownership and oversight by senior management Actions (Correction)

• 19 of 20 Quick Hitters complete. Remaining complete by December 15, 2008

• Communications Action Plan

- Crucial Conversations training to complete by January 31, 2009

• Knowledge Transfer/Succession Planning

- Staffing/Knowledge Retention/Succession Plans 36

CONFIRMATORY ORDER Actions (Correction) (continued)

RP Resources

• SVP authorized hiring two additional positions

- Offers accepted for 2 supervisor positions

- Offers extended for 2 technical positions

- Recruiting of one technician Communicating Status of Equipment

• Plant Manager ownership

- Communications Plan

- Full implementation by December 31, 2008

- Surveys to verify effectiveness 37

CONFIRMATORY ORDER Closure Criteria and Timetable

• Site 2007 response updated by November 15, 2008

• Complete all actions by February 15, 2009

• Sustainability and effectiveness review by May 15, 2009 38

FPL Energy Point Beach Public Meeting with NRC Region III 2008 CULTURE SURVEY Larry Meyer Site Vice President 39

2008 CULTURE SURVEY Preliminary Results (Report is Draft)

• Nuclear Safety Culture

- Values, Beliefs and Practices (VBP)

Staffing/workload Issues Problem Identification & Resolution (CAP)

Production/cost and safety balance

- SCWE and ECP

• Trend since 2006

• 99.3% identification of safety concerns 40

2008 CULTURE SURVEY Preliminary Results (continued)

• Leadership, Management and Supervisory Behaviors and Practices

- Quality of Communications

- Environment of Trust and Mutual Respect

- Overall Results

- Trend since 2006

• 2008 Survey Results 41

2008 CULTURE SURVEY Overall SCWE Health

• CAP Identification Rates

• Employee concerns

• Overall remains healthy 42

2008 CULTURE SURVEY Next Steps

• Interim Actions

- Daily Meeting Free Zone

- Department 2Cs Meetings

• Final Report

- September 30, 2008

• Communication to Workforce

- October 5, 2008

• Complete Analysis

- November 15, 2008

• 3-Month Response to NRC

- December 31, 2008 43

FPL Energy Point Beach Public Meeting with NRC Region III SUBMITTAL QUALITY Bob Hughes Director Licensing & Performance Improvement 44

SUBMITTAL QUALITY Recent licensing actions have not been of sufficient quality Shortfalls Actions Taken Actions to be Taken

• Revise Fleet Procedure and implement

• Perform cross functional aggregate review of recent submittals 45

FPL Energy Point Beach Public Meeting with NRC Region III Closing Remarks Larry Meyer Site Vice President 46