ML060930755
| ML060930755 | |
| Person / Time | |
|---|---|
| Site: | Point Beach  |
| Issue date: | 04/03/2006 |
| From: | Louden P NRC/RGN-III/DRP/RPB5 |
| To: | Koehl D Nuclear Management Co |
| References | |
| CAL 3-04-001 | |
| Download: ML060930755 (21) | |
Text
April 3, 2006 CAL 3-04-001 Mr. Dennis L. Koehl Site Vice President Point Beach Nuclear Plant Nuclear Management Company, LLC 6590 Nuclear Road Two Rivers, WI 54241-9516
SUBJECT:
PUBLIC MEETING ON MARCH 23, 2006, TO DISCUSS POINT BEACH SAFETY CULTURE SURVEY RESULTS
Dear Mr. Koehl:
This letter refers to the public meeting conducted on March 23, 2006, at the Two Creeks Town Hall in Two Creeks, Wisconsin. The meeting was held at your request to discuss the results of a safety culture survey performed by Nuclear Management Company (NMC) at Point Beach Nuclear Plant.
Mr. Patrick Louden, Branch 5 Chief, Division of Reactor Projects at NRC Region III, opened the meeting with introductions of Nuclear Regulatory Commission (NRC) officials and then turned the meeting over to you and your staff.
Your presentation opened with an overview of four areas (enablers) to address the results of previous self-assessments at Point Beach. This discussion included a description of the Point Beach Excellence Plan and provided a time-line of pertinent actions (assessments, training) taken by NMC prior to the December 2004 safety culture survey. Then, you discussed NMCs response to the self-assessment results, and provided an overview of ongoing efforts in the four enablers.
Next, you and your staff discussed in detail the four enablers: selecting and retaining the right people; verification of effective implementation of processes; communication and reinforcement of the right picture; and, effective coaching and engagement. You discussed the Site Performance Index, used to monitor these four main areas and measure progress.
Finally, you and your staff discussed initiatives to address the results of the December 2004 safety culture survey. You closed the meeting with an overview of your presentation.
Mr. James Caldwell, Region III Administrator, concluded the meeting with an acknowledgment of the information provided by you and other NMC representatives. Mr. Caldwell emphasized the importance of safety culture and stated that the NRC will continue review of the condition of the safety conscious work environment at Point Beach.
D. Koehl A listing of principal NMC and NRC meeting attendees and a copy of the handout provided by NMC at the meeting are enclosed as Enclosures 1 and 2, respectively, to this letter.
In accordance with 10 CFR 2.390 of the NRC's "Rules of Practice," a copy of this letter and its enclosures will be available electronically for public inspection in the NRC Public Document Room or from the Publicly Available Records System (PARS) component of NRC's document system (ADAMS), and is accessible from the NRC Web site at http://www.nrc.gov/reading-rm/adams.html (the Public Electronic Reading Room).
If you have any questions regarding this meeting, please contact me at (630) 829-9627.
Sincerely,
/RA/
Patrick L. Louden, Chief Branch 5 Division of Reactor Projects Docket Nos. 50-266; 50-301 License Nos. DPR-24; DPR-27
Enclosures:
- 1. List of Principal Attendees
- 2. Licensee Presentation Slides Distribution:
See next page
D. Koehl A listing of principal NMC and NRC meeting attendees and a copy of the handout provided by NMC at the meeting are enclosed as Enclosures 1 and 2, respectively, to this letter.
In accordance with 10 CFR 2.390 of the NRC's "Rules of Practice," a copy of this letter and its enclosures will be available electronically for public inspection in the NRC Public Document Room or from the Publicly Available Records System (PARS) component of NRC's document system (ADAMS), and is accessible from the NRC Web site at http://www.nrc.gov/reading-rm/adams.html (the Public Electronic Reading Room).
If you have any questions regarding this meeting, please contact me at (630) 829-9627.
Sincerely,
/RA/
Patrick L. Louden, Chief Branch 5 Division of Reactor Projects Docket Nos. 50-266; 50-301 License Nos. DPR-24; DPR-27
Enclosures:
- 1. List of Principal Attendees
- 2. Licensee Presentation Slides Distribution:
See next page DOCUMENT NAME: G:\POIN\public meetings\03-23-06 public mtg (safety culture)\Pub Mtg Summary 3-23-06.wpd o receive a copy of this document, indicate in the box: "C" = Copy without attachment/enclosure "E" = Copy with attachment/enclosure "N" = No copy OFFICE RIII RIII NAME LHaeg:sls PLouden DATE 04/03/06 04/03/06 OFFICIAL RECORD COPY
D. Koehl cc w/encl: F. Kuester, President and Chief Executive Officer, We Generation D. Cooper, Senior Vice President, Group Operations J. McCarthy, Site Director of Operations D. Weaver, Nuclear Asset Manager Plant Manager Regulatory Affairs Manager Training Manager Site Assessment Manager Site Engineering Director Emergency Planning Manager J. Rogoff, Vice President, Counsel & Secretary K. Duveneck, Town Chairman Town of Two Creeks Chairperson Public Service Commission of Wisconsin J. Kitsembel, Electric Division Public Service Commission of Wisconsin State Liaison Officer
D. Koehl ADAMS Distribution:
JLD CFL EMH1 LXR1 RidsNrrDirsIrib GEG KGO CAA1 RGK DRPIII DRSIII PLB1 JRK1
PUBLIC MEETING PRINCIPAL ATTENDEES March 23, 2006 Nuclear Management Company Dennis Koehl Site Vice President, Point Beach James McCarthy Director Site Operations, Point Beach Aldo Capristo Business Support Manager, Point Beach Gerald Young Nuclear Oversight Manager, Point Beach Robert Grazio Compliance Manager, Point Beach Nuclear Regulatory Commission James Caldwell Regional Administrator, Region III Mark Satorius Director, Division of Reactor Projects, Region III Kenneth OBrien Team Leader, Enforcement and Investigation Coordination Staff, Region III Lisamarie Jarriel Agency Allegations Advisor, Office of Enforcement Patrick Louden Chief, Branch 5, Division of Reactor Projects Robert Krsek Senior Resident Inspector, Point Beach Gregory Gibbs Resident Inspector, Point Beach Michael Kunowski Project Engineer, Division of Reactor Projects Public David Lochbaum Director, Nuclear Safety Project, Union of Concerned Scientists (via telephone)
Daniel Horner McGraw Hill Nuclear Publications (via telephone)
Billie Pirner Garde Attorney-at-Law, Clifford and Garde Enclosure 1
Enclosure 2 Point Beach Nuclear Plant SAFETY CULTURE UPDATE March 23, 2006
Picture of Excellence Enclosure 2 Implementing Change POINT BEACH EXCELLENCE EXCELLENCE Safe, Reliable, Predictable, Leader
- Improve Organizational and sustain Operational improvements Training Equipment Excellence Excellence Excellence Excellence
- Change Predictable organization Safety culture Teamwork Zero Tolerance Teamwork Effective Reliable Accountable Configuration Control Accountable Predictable
- Change Learning behaviorsTeamwork Model Pride
- Achieve consistent & fair reinforcement
- Four enablers Accident Control Event Meet Attend No Dose Free- Select & retainFree the Schedule right people Commitments Training Rework INDIVIDUAL EXCELLENCE
- Communicate & reinforce the right picture Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices
- Verify effective implementation of processes Preparation Job Planning/ Instructions A C E M A N
- Ensure effective coaching & engagement Opportunities Results 2
BARRIERS FOR EXCELLENCE
Picture of Picture of Excellence Enclosure 2 EXCELLENCE EXCELLENCE POINT POINT BEACH BEACH EXCELLENCE EXCELLENCE Safe, Reliable, Predictable, Leader Safe, Reliable, Predictable, Leader Organizational Organizational Operational Operational Training Training Equipment Equipment Excellence Excellence Excellence Excellence Excellence Excellence Excellence Excellence Predictable Teamwork Zero Tolerance Predictable Teamwork Safety Teamwork Effective ZeroReliable Tolerance Teamwork Safety Control Configuration Effective Reliable Accountable Configuration Control Accountable Predictable Accountable Learning Teamwork Accountable Model Predictable Pride Learning Teamwork Model Pride Accident Control Event Meet Attend No Free Dose Free Schedule Commitments Training Rework INDIVIDUAL EXCELLENCE Qualified Workers Qualified Workers Verification/Validation Verification/Validation Supervisor Supervisor Oversight Job Planning/ Procedures/Work Worker Worker Practices Preparation Instructions A Opportunities Opportunities C E M A Results Results N
3 BARRIERS FOR EXCELLENCE BARRIERS FOR EXCELLENCE
Picture of Excellence Actions Prior to the Cultural Enclosure 2 EXCELLENCE POINTSurvey BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- 1Q04 Picture of Organizational ExcellenceTraining Operational introduced with Equipment Excellence D-15 meetingsExcellence Predictable Excellence Safety Excellence Teamwork Zero Tolerance Teamwork Effective Reliable Accountable Configuration Control Accountable Predictable Teamwork
- 2Q04 New Site VP Learning Model Pride
- 3Q04 Picture of Excellence training
- 3Q04 Control Accident Organizational Event assessments Meet Attend No Free Dose Free Schedule Commitments Training Rework
- 4Q04 Excellence PlanEXCELLENCE INDIVIDUAL revised to include organizational assessment results Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices Preparation Job Planning/ Instructions
- A4Q04 Begin C Opportunities E
leadership M assessments A N Results 4
BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Response to Assessments POINT BEACH EXCELLENCE EXCELLENCE Safe, Reliable, Predictable, Leader
- Safety Culture Survey confirmed results ofOrganizational Excellence Operational Organizational Predictable Training Excellence assessments Excellence Equipment Excellence Teamwork Zero Tolerance Teamwork Safety Effective Reliable
- Excellence Plan Accountable Learning Configuration Control Teamwork Accountable Model Predictable Pride
- Site wide plan
- Integrates initiatives and key actions Accident Control Event Meet Attend No
- Actions incorporated Free Dose into Excellence INDIVIDUAL EXCELLENCE Free Schedule Commitments Training Rework Plan Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices A - Actions C applyEto PBNPMorganization Preparation Job Planning/ Instructions Opportunities A Results N
- Continue to monitor and adjust 5
BARRIERS FOR EXCELLENCE
Picture of Excellence Overview of Continuing Actions Enclosure 2 EXCELLENCE
- POINT Select & retain the right BEACH EXCELLENCE people
- Communicate & reinforce the right Safe, Reliable, Predictable, Leader
- Conduct Leadership picture assessments - Daily reinforcement of ACEMAN &
- Act on results of leadership Picture of Excellence Organizational assessments Operational D-15 meetings Equipment Training
-Excellence Excellence Excellence Excellence Predictable - Feedback Teamwork results of leadership Zero Tolerance Teamwork Safety Effective Reliable
- Verify effective implementation Accountable Configuration Control assessments Accountable Predictable Learning Teamwork Model of processes - Leadership handbookPride & associated
- Site Performance Index training
- CAP implementation - Leadership development meetings improvements & performance - All-hands meetings indicators
- ODMI Control Accident process Event Meet Attend No
- Effective coaching & engagement Free- 6 monthDose assessmentsFree Schedule Commitments Training Rework
- MARC process INDIVIDUAL EXCELLENCE
- Improve Plant Health - Human performance jamboree Committee - Training on Nuclear Safety Culture Verification/Validation Supervisor Oversight
- Improve PMP process Policy Qualified Workers Job Planning/ Procedures/Work Worker Practices Preparation Instructions
- Improve PARB A
- Establish DRUM process Opportunities C - Leadership Development Training
- Taking Action training E M A Results N
- Management Review Meetings 6
BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Select & Retain the EXCELLENCE Right People POINT BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- Leadership Organizational Assessments Operational Training Equipment Excellence Excellence Excellence Excellence
- Included supervisors and above Predictable Teamwork Safety Teamwork Effective Zero Tolerance Reliable Accountable Configuration Control Accountable Predictable Teamwork
- Completed in January 2006 Learning Model Pride
- Resulting actions
- Feedback Accident Control Event Meet Attend No Free Dose Free Schedule Commitments Training Rework
- Training INDIVIDUAL EXCELLENCE
- Position changes Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices Preparation Job Planning/ Instructions A - Address C commonE Opportunities M
themes A Results N
7 BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Right Processes - Verify EXCELLENCE Effective POINT Implementation BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- Site Performance Index Organizational Operational Training Equipment
- Implemented Operational Decision Making Excellence Predictable Excellence Excellence Excellence Teamwork Zero Tolerance Safety Issue Evaluation Process Teamwork Accountable Learning Configuration Control Teamwork Effective Accountable Model Reliable Predictable Pride
- Multi-discipline, multi-level operational decision making process
- Corrective Accident Control Action Program Event Meet improvements Attend
&No performance Free Dose indicators Free Schedule Commitments Training Rework
- Department Roll Up Meeting INDIVIDUAL EXCELLENCE Process trending Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices Preparation Job Planning/
- APlant Health Committee improvements Instructions C
Opportunities E M A N Results
- Management Review Meetings 8
BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Communicate & Reinforce the EXCELLENCE Right Picture POINT BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- Daily reinforcement Organizational Operational of ACEMAN Training Equipment Excellence Excellence Excellence Excellence Picture of Excellence Predictable Teamwork Safety Teamwork Effective Zero Tolerance Reliable Accountable Configuration Control Accountable Predictable Teamwork
- D-15 Meetings Learning Model Pride
- Feedback on leadership assessments
- FreeLeadership Accident Control Dose handbook Event Free Meet Schedule associated Commitments Attend Training No Rework training INDIVIDUAL EXCELLENCE
- Leadership development meetings Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices Preparation Job Planning/ Instructions A C E M A N
- All-hands meetings Opportunities Results 9
BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Effective Coaching & EXCELLENCE Engagement POINT BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- MARC OrganizationalProcess Operational Training Equipment Excellence Excellence Excellence Excellence
- Structured method for engagement Predictable Teamwork Accountable Safety Configuration Control Teamwork Effective Accountable Zero Tolerance Reliable Predictable Learning Teamwork Model Pride
- Improves predictability and consistency
- Protocol meeting improves alignment
- Training Accident Free Dose on Control Nuclear Event Free Safety Meet Schedule Commitments Culture Attend Training No Rework Policy INDIVIDUAL EXCELLENCE
- Leadership Development Training Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices Preparation Job Planning/ Instructions A C E M A N
- Taking Action Training Opportunities Results 10 BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Site Performance POINT BEACH EXCELLENCE Index EXCELLENCE Safe, Reliable, Predictable, Leader
- Compilation of 30 indicators Organizational Operational Training Equipment
- Monitors Excellence Predictable 4 main areas Excellence Excellence Teamwork Excellence Zero Tolerance Teamwork Safety Effective Reliable
- Safety Conscious Work Environment Accountable Learning Configuration Control Teamwork Accountable Model Predictable Pride
- Plant Risk
- Problem Identification & Resolution Accident Control Event Meet Attend No Free- Human Dose Performance Free Schedule Commitments Training Rework INDIVIDUAL EXCELLENCE
- Real time measure of progress Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices A - Evaluated against standards of excellence Preparation Job Planning/ Instructions C E M A N
- Focus for action as needed Opportunities Results 11 BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Site Performance Index Elements EXCELLENCE
- Safety Conscious Work POINT BEACH* EXCELLENCE Plant Risk Environment - Leader Safe, Reliable, Predictable, Operator Burdens
- My supervisor values a questioning - System Health Assessments attitude - Reactivity Management
- My supervisor Organizational treats me with dignity Operational - Training Unplanned LCOs Equipment
& respect Excellence Excellence Excellence Excellence
- Corrective Maintenance Backlog
- I am comfortable Predictable raising issues to my Safety Teamwork Zero Tolerance Teamwork supervisor without fear of retaliation Configuration Control - Elective Effective MaintenanceReliable Backlog Accountable Accountable Predictable Learning Teamwork - Preventive Model Maintenance PrideBacklog
- Problem Identification & Resolution
- Corrective Action Program Initiation
- Human Performance Rate - HU Regulatory Effectiveness
- Trends Accident Control Event - Site EventAttend Meet Clock Reset RateNo
-Free Root Cause Evaluation Dose Quality Free - Maintenance Schedule Commitments Avoidable Rework Training Rework
- Apparent Cause Evaluation Quality - Radiological Deficiencies INDIVIDUAL EXCELLENCE
- Personnel Contamination Events
- Backlog of CAPs
- Backlog of Open Actions - Training Program Effectiveness Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices
- Activities Extended - Security Loggable Events Preparation Job Planning/ Instructions A
- Screen Team Effectiveness C - Valve Mispositionings E M A Results N
Opportunities
- CAP Regulatory Effectiveness - Industrial Safety - OSHA Recordables
- Self Assessment Quality - Procedure Change Request Backlog 12 BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Initiatives to Address Safety EXCELLENCE Culture POINTSurvey Results BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- Survey Results
- Initiatives Organizational Operational Training Equipment
- Leadership Excellence effectiveness Excellence - Excellence Leadership assessmentsExcellence Teamwork
- Predictable Trust & Confidence Teamwork in Site Safety Configuration Control
- Resulting Effective Zero Tolerance actions from Reliable Accountable Accountable Predictable Management Learning Teamwork leadership Model assessments Pride
- Trust and Mutual Respect - Feedback results of between Management and leadership assessments the Workforce
- MARC process Accident Control Event Meet Attend No Free Dose Free - Leadership Schedule Commitments development Training Rework INDIVIDUAL EXCELLENCE training
- Taking Action training Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices
- Training on nuclear safety Preparation Job Planning/ Instructions A C Opportunities E Mculture policy A N Results
- Management Review Meetings 13 BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 Initiatives to Address Safety EXCELLENCE Culture POINTSurvey Results BEACH EXCELLENCE Safe, Reliable, Predictable, Leader
- Survey Results
- Initiatives
- CAP effectiveness - CAP improvements &
Organizational Operational Training
- Excellence Overall Effectiveness of the Excellence performance Equipment Excellence indicators Excellence Corrective Action Program Predictable - Establish DRUM Teamwork process Zero Tolerance Teamwork Safety Effective Reliable
- Effective Resolution Accountable of identified Configuration Control
- Site performance Accountable index Predictable Learning Teamwork Model Pride Nuclear Safety issues
- Timely Resolution of identified Nuclear Safety issues
- Communications effectiveness - D-15 Meetings Control Accident* General Event Communications Meet - Feedback Attendon leadership No Free
- Change Dose Management Free Schedule assessments Commitments Training Rework INDIVIDUAL EXCELLENCE
- Dignity, Trust & Respect - Leadership handbook &
associated training Verification/Validation Supervisor Oversight
- Leadership development Qualified Workers Job Planning/ Procedures/Work Worker Practices Preparation Instructions A C E meetings M - All-hands Ameetings N Opportunities Results 14 BARRIERS FOR EXCELLENCE
Picture of Excellence Enclosure 2 EXCELLENCE POINT BEACH EXCELLENCE Safe, Reliable, Predictable, Leader Organizational Operational Training Equipment Excellence Excellence Excellence Excellence Predictable Teamwork Zero Tolerance Teamwork Safety Effective Reliable Accountable Configuration Control Accountable Predictable Learning Teamwork Model Pride Summary & Closing Remarks Accident Control Event Meet Attend No Free Dose Free Schedule Commitments Training Rework INDIVIDUAL EXCELLENCE Qualified Workers Procedures/Work Verification/Validation Supervisor Oversight Worker Practices Preparation Job Planning/ Instructions A Opportunities C E M A Results N
15 BARRIERS FOR EXCELLENCE