ML20148S249

Response Team Action Plan Item VII.a.6, Exit Interviews. Related Info Encl

ML20148S249
Person / Time
Site:	Comanche Peak
Issue date:	06/21/1985
From:	Bush J, Hassel J TEXAS UTILITIES ELECTRIC CO. (TU ELECTRIC)
To:
Shared Package
ML20148S043	List: ML20148S249
References
FOIA-88-62 PROC-850621, NUDOCS 8804180282
Download: ML20148S249 (8)

Text

.

t COMANCHE PEAK RESPONSE TEAM ACTION Pl.AN Ites Number: VII.a.6

Title:

Exit Interviews Revision No.

O Description Original Issue

{.

Prepared and Recoussended by:

Review Team Ieader Date

1. E/ /M Approved by:

kQ,k Senior Review Team (ol1llff Date Foi4 G2.

8804100282 000400 C 4NO O 62 PDR

l -

..... ~ -. ~ - ~

1

~

/

Revisien 0

Page 1 of 5 l

l i

l

. ITEM NUMBER VII.a.6 Exit Interviews

1.0 DESCRIPTION

OF ISSUE IDENTIFIED BY NRC The TUIC exit interview system for departing employees appeared to be neither well structured nor effective, as evidenced by the lack of employee confidence, limited Laplementation, failure to document erplau4tions and rationale, and f ailure to complete corrective actions and to determine root causes.

2.0 ACTION IDENTIFIED BY NRC Evaluate the TRT findings and consider the implications of these findings on construction quality. "... examination of the potential safety implications should include, but not be limited to the areas or activities selected by the TRT."

"Addtess the root cause of each finding and it generic implica tions..."

"Address the collective significance of these deficiencies..."

"Propose an action plan...that will ensure that such problema do not occur in the future."

3.0 BACKGROUND

3.1 Information Supplementing NRC Deceription of Issues Prior to January 14, 1985. TUGC0 had procedurally defined programs which required all personnel departing from QA/QC to couplete a quatticanaire and all Brown & Root construction employees tetuinating employment to be interviewed. One of the purposes of the questionnaireb and interviews was to identify "quality concerns." In response to NRC EA No. 83-64, an Ombudeman from an outside organization (Gilbert /

Commonwealth) was assigned to the site in November 1983, and personnel released from QA/QC since October 3,1983 who had not filled out a questionnaire were located, if possible, and given the cpportunity to fill out the questionnaire.

On January 14, 1985, TUEC established an independent group called SAFETEAM utilizing personnel from Utility Technical Services, Inc. This group has assumed the responsibility for interviewing personnel and investigating concerns.

,,.---------.-_,n

/

Revision 8 0

Pass 2 of 5 j

. ITM NUMBER VII.a.6 (Cont'd) 3.O BACKGROUND (Cont'd) 3.2 Preliminary Determination of Root Cauce and Generic Implications The problems with the exit interview program as described in the NRC TRT January 8, 1985 letter were identified by the TRT as examples which indicate TUGC0 "lacked

• the comitment to aggressively implement an offective QA/QC program in several areas."

Extensive investigations addressing past history are being carried out by the Comanche Pea'z Response Team to determine the adequacy and safety of the existing station. When specific areas of past concerns involving the exit interview program are identified during this evaluation process, additional concerns in the same generic area vill be evaluated to determine whether a generic probles asists. The purpose of this action plan is to determine if TUGC0 management has now established an effective prostan which encourages employees to l

voice concerns regarding safety and to seriously evaluate these concerne. This determinatien will then be used as input to the overall evaluation of the QA program including TUGCOs

~

current couitment to an effective QA/QC program.

4.0 CPRT ACTION PLAN 4.1 Scope and Methodolony 4.1.1 The scope of this action plan is to evaluate the adequacy of the policies, procedures, and activities of the CPSES Site Ombudsman and the CPSES SAFETEAM in identifying and resolving CPSES site personnel concerns which have potential safety implications. As noted in paragraph 3.2 above, other CPRT investigations will determine the overall adequacy of the installed hardware. This action plan will ensure an adequate program is nov in place.

4.1.2 The specific methodology is as follows:

4.1.2.1 Review the procedures being utilized by the Ombudsman and SAFETEAM to determine their ability to satisfactorily accomplish the following

Aavisions O

Page 3 of 5

. ITD( NUMBER VII.a.6 (Cont'd) 4.0 CPRT ACTION PLAN (Cont'd)

Identify.esployee evncerns having Fotential cafety implications.

Investigati and evaluate employee concerns to determine potential saf ety implications.

~

Resolve esploy3e concerns includingt

~

Resolution of safety implications Resolution of the concarn with the employee and management.

Alert TUGC0 management of root causea and generic implications of identified concerns.

Protect the anonymity of the interviewees and prevent empicyees that Lave expressed concerns fron being subjected to inciaidation or harassment.

Insure proper coordination between ombudsman M SAPETEAM.

The review of the program shall includi comparison with other of=11ar programs being effectively 1splemented by other utilities.

4.1.2.2 Evaluate the impicceatation of the procedures being utilised by the Orhteisman and SAFE 7EAM to determine compliance with the procedures and the effectiveness of their implementation. The evaluation of the effectiveness of implementation vill be based on the same criteria listed in paragraph 4.1.2.1 above.

I Implementation vill, in the case of SAFE 7EAM, be lin3ted to examination of records which.

in the judgement of SAFETEAM, will not I

compromise the independence and effectiveness i of their operation.

I

~.

Revision:

0 Page 4 of 5

. ITDi NUMBER VII.a.6 (Cont'd) 4.0 CPRT ACTION PLAN (Cona.'d) 1 4.1.2.3 A review shall be conducted of past items of concern of QA/QC and other employees which were identified during exit interviews to verify all concerns have been properly evaluated for potential safety implications.

1 4.1.2.4 An Action Plan Report.iocumenting the results of 4.1.2.1 and 4.1.2.2 shall be prepared.

The report shall include recommendations for improvement in the program if warranted.

The results of the Action Plan Report shall be included in the final overall evaluation of the ah quacy of the QA program being conduct-3y the QA/QC Review Team.

6.2 Responsibilities 4.2.1 Evaluation Research Corporation (s.,

This actica plan will be developed and implemented by V

Evaluation Research Corporation.

4.2.1.1 Scope The sco,,e of this evaluation is anticipated to include only the current and on-going activities of the Ombudsman and TUEC SAFETEAM.

4.2.1.2 Personnel Mr. Dave Boydston issue ^oordinator 4.3 Personnel Qualificatien Requirese g Personnel participating in the implementation of this action plan shall be qualified in accordtuca with paragraph III.H. of j

the TUCCOs Program Plan and Issue-Specific Action Plans.

Revisios 1.

4.4 Procedures Development and implementation of this action plan shall be in accordance with TUGCOs Program Plan and Issue-Specific Action Plans, Revision 1.

Checklists will be developed by the Issue Team Leader for use in conducting reviews of policies and procedures and review of at'.ual employee concerne.

Revisient 0

Page 5 of 5 ITEM NUMBER VII.a.6 (Cont'd) 4.0 CPRT ACTION PLAN (Cont'd) 4.5 Standards / Acceptance criteria The acceptance criteria for this action paragraph 4.1.2.1.

plan are defined.in 4.6 Decision Criteria Not applicable.

5.0 SCHEDULE

\\

, The Action Plan Report shall be issued by August 30 1985.

.g 4

l l

\\

e' J

9 e'

1

\\

bh LM

,# I 2a-e

.- c..;

mg;,.m~~. 3

-v w.-- %=

s z@

~ :s 1

~

g g *"g (a, ON E.

M Yf8 a

aw mehM W

w e

O a

/

- -2,.m e,r e w h m i m d w u..- m - E -

-r-V q

s m

3 fe - g c t u 3

~

i 3

.L% g.n a -

i aq. - ! :a g

g

.F W

O s.~

m ss.v.,,

,4 e e cm m h f, h*4 h=ls

• N' (=-Y "IYM

, I* 1-4

." 'UE'" b

('--t T

~

..n on a

\\os N

d O

o l'MG/ pn-

c. ut r<w3r +6-? i%

n L.ss

,2 c 'a t.A 4 -u - oz.o h

'v N

f(

i( ) 14 ?ly Up.L/ C 2L

- k-

% - h c4

/

{

'w

$j s

'} $

N s

..., a. '~ m m.w.e

.n,.,, %,,.ya,. -s %~r.(4&

e.

sevd,#

a @., s.... v e t. p a w c 6 t y:t-u va-

'%s': J r %%( ec>-< - 1 ry -W" G: F

% *k d>4 s

t.,-*AT witNL ML M N(fu f3 e *--c.Jrwh a%smnye9 u

% w t,.m i

e seps c c wn - t.v p A a % W P,

8-t<s <trY W w

~s y as&.c.vqn% &

s i

'wz%M'& ', 'n., %'J'AY W'b fm-M uM LwCp 1

W,' J E $ D 5$d

~

a # W ~ i s z z s #.. # w @

7 e

{ 4 -d u ~g -

J-%. sj.

N.,r4.. e 3 A t \\

e L

, a l"

< T c > ? ("

<>=

l

~

p: =c-n 4 fd D

~ W '% (A

• w q.+ >m a 4

[

~

~M

' k rd WW

.... :.,,,. n bbl:e e d L # M.A.c q m d!c., sT -%w hE[kwt4 i

5-

, b Tb A 6% ~6 Q,.

iN a A.

I

_4-

+4 6/O}

{,

I l

1

[

e

DOC-SEARCH ASSOCIATES P.O. Box 7 Cabin John, MD 20828 January 21, 1988 NDOM OF INFORMATm Donnie H. Grimsley, Director ACT REQUEST

[gygg,Id Division of Rules and Records Office of Administration b.S. Nuclear Regulatory Comi3sion Ga4Jgjg j

Washington, D.C.

20555

Dear Mr. Grimsley:

Pursuant to the Freedom of Information Act, I request that you make available, by placement in the Public Document Room at 1717 H Street, N.W., all documents associated with-the NRC review, and evaluation i

thereof, cf the Comanche Peak Safe Team by Headquarters and the Region 4 Staff, from 1985 until the present.

Please include the review of the Office of Investigations.

For the purposes of this request "document" is defined to include but not be limited to draft: and final versions of memoranda, meeting and trip reports, reports of telephone conversations, transcripts, notes, letters, records, graphs and charts.

Thank you.

Sincerely, t.ynn Connor l

l l

l l

l l

g? : :!' !.'Z3 ff l

REGULATORY INFORMATION DISTRJDUTION SYSTEM (RIDO)

Q ACCES'SION NBR: 8h02180139 DOC.DATE. 86/02/06 NOT AR I ZED: NO DOCKET O FACIL: 50-445 Comanch e Peak Steam Electric Station, Unit 1,

Texas U 05000445 50-446 Comanche Peak Steam Electric Station. Unit 2, Texas U 05000446 AUTH.NAME AUTHOR AFFILIAT,10N JOHNSON E.H.

Region 4.

Office of Director RECIP.NAME RECIPIENT AFFILIATION SPENCE,M.D.

Texas Utilities Electric Co.

(formerly Texas Utilities Gene SUsJECT: Forwards Insp Repts 50-445/85-12 & 50-446/85-08 on 850826-29. No violation or deviation noted Several areas identified for improvement of SAFETEAM program.

DISTRIBUTION CODE: IE01D COPIES RECEIVED: LTR ENCL SIZE:

TITLE: General (50 Okt)-!nsp Rept/ Notice of Violation Response l

NOTES: LPDR 2cy Amdt,Trans. 2cy 3.Hou.

icy-Teledyne,Westernan,Shao 05000445 V.Noonan,Trammell Calvo,Jeng,Early,Norkin,Milhoan.

LPDR 2cy Amdt,Trans. 2cy S.Hou.

1cy-Teledyne, Westerner,Shao 05000446 V.Noonan,Trammell,Calvo,Jeng,Early,Norkin,Milhoan.

RECIPIENT COPIES RECIPIENT COPIES ID CODE /NAME LTTR ENCL i n ^^ ^ r '4,'4ME LTTR ENCL PWR-A PD5 PD 1

1 9 "T T -ClOU

-- 1 1

INTERNAL: ACRS 2

2 ACRS WYLIE 1

1 AEOD 1

1 ELD /HDS1 1

1 IE FILE 01 1

1 IE/DEPER/EPB 1

1 IE/DI/ORPB 1

1 IE/ES 1

1 NRR ROE,M.L 1

1 NRR/DSRO/RRAB 1

1 EXTERNAL: 24X 1

1 LPDR 1

1 NRC PDR 1

1 NSIC 1

1 NO1ES:

14 g4 h.p ast. +' : ' ; Ay

(*Lcu % 1

.ba -

Y IL4W6

~6:mu_w %.,<A n g

/

9

^

W WN t-c$J J %:g w%h+

Q w,.n n s c

gQ~

/

g c u -< *,L/<

pg

~ Gw _;.

f o i.t % h t,4

, CY wS h h d-.ctX Q # f m

+ ,. - ~ ~ 1