ML17305B273

PVNGS 1991 Business Plan.

ML17305B273
Person / Time
Site:	Palo Verde
Issue date:	07/31/1990
From:	ARIZONA PUBLIC SERVICE CO. (FORMERLY ARIZONA NUCLEAR
To:
Shared Package
ML17305B267	List: ML17305B266 ML17305B273
References
PROC-900731, NUDOCS 9012280108
Download: ML17305B273 (261)

Text

PVNGS 1991 BUSINESS PLAN JULY 1990 90i2280108 9'0073i PDR ADOCK 05000528 PDR

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V TRODUCTION "This initial version of the PVNGS 1991 Business Plan presents the one-year objectives for the operation of Palo Verde Nuclear Generating Station (PVNGS).

It also integrates PVNGS priorities into a one-year plan to help employees understand the PVNGS mission and goals.. Our mission is to generate electricity in a safe, reliable, economic, and environmentally sound manner that benefits our customers, owners, and employees. PVNGS is a business enterprise that must operate in a manner that best serves the interest of our shareholders and customers, The.1991 Business Plan consists of:

- A restatement of the goals, strategies, and objectives from the Five-Year Business Plan;

- A 1991 objective for each five-year objective and corresponding strategy;

- The organizations responsible for contributing to achieving each goal and;

- Numeric objectives for each department, as applicable.

The 1991 Business Plan supports the Five-Year Business Plan which presents the PVNGS mission and the long-range goals, strategies, objectives, and resources that support the mission. The 1991 plan is supported by task plans which identify activities and responsibilities for achieving yearly objectives. The Qve-year plan, the 1991 plan, and the task plans are updated annually to incorporate changes and statused quarterly to monitor progress and reQect achievements. All levels of PVNGS management participated in developing appropriate elements of this plan.

NOTE: The absence of a date indicates an ongoing activity or that the due date of an objective is the last day of 1995 for Qve-year objectives and 1991 for,one-year objectives. Due dates shown are the last day of the period indicated.

tg MISSION GOALS PVNGS 1991 S TRATEGIES BUSINESS PLAN MISSION: The mission of the Palo Verde Nuclear Generating Station is to generate electricity in a safe, reliable, economic, and environmentally sound manner for the benefit of our customers, owners, and employees.

Goal 1: safet - Protect the environment and the health and safe of the ublicandem lo ees. (JNB)

Strategies: A. Provide a safe work environment for all employees.

B. Minimize personnel radiation exposure and the generation of radioactive materials and waste.

C. Meet or exceed regulatory requirements.

D. Maintain safety equipment in a state of readiness to support plant operations and minimize challenges.

E. Minimize use of hazardous materials and production of hazardous waste.

Goal 2: Professionalism - Maximize individual erformance. (BEB)

Strategies: A: Attract, train, develop, and retain a professional, competent staff.

B. Improve individual performance and accountability.

C. Improve communication and teamwork.

Goal 3: Production - Maximize electric eneration and im rove or anizational effectiveness. (JML)

Strategies: A. Maximize production efficiency.

B. Improve effectiveness of all organizations.

C. Improve maintenance support for operations.

D. Improve engineering support for operations and maintenance.

E. Improve chemistry support for operations.

F. Improve outage planning, scheduling, and management.

G. Improv>> work control processes.

H. Improve plant configuration management.

Goal 4: Cost - Reduce overall cost. (ECS)

Strategies: A. Manage resources in a cost-effective manner.

B. Improve management cost control practices.

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$ TVE-YEAR OB CTIVE-1: Maintain an All Injury Incident Rate of 0.50 or

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1991 OB CTIVE: Maintain an All Injury Incident Rate of 0.50 or less.

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1991 OB CYIVE: Maintain a Lost Work Incident Rate of 0.19 or less, Plant 0 rations Unit 0 sM r 0.19 Maintenance Unit Mntc M r 0.19 Plant Su ort DEB 0.19 Site Services 0.19 Technical Su ort GRO 0.0 Radiation Protection 0.19 Chemist 0.0 Nuclear Trainin EGF 0.10 Simulator Su rt DCB 0.0 Quali Assurance 0.0 Nuclear Fuel Mana ement PFC 0.0 Nuclear En ineerin & Su rt Services JEA 0.0 Site En neerin & Construction 0.0 Nuclear Safe & Licensin WFQ '0.0 Mana ement Services 0.0 Bud ets & Cost Control MJG 0.0 Human Resources 0.0 Communications DBA 0.0

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1991 OB CTIVE: Maintain a Severity Incident Rate of 2.00 or less.

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outage = 7.5% and non-outage = 2.5%.

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FIVE-YEAR OB CTIVE 4: Do not exceed a three-year average low level waste volume of 160 cubrc meters/unit/year.

1991 OB CTIVE: Do not exceed a low level waste volume of:

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1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are available before making regulatory commitments. Track progress and meet due dates.

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1991 OB CTIVE: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.

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-YEAR OB CTIVE 2:,Do not exceed one unplanned automatic reactor scram while critical per unit each year.

1991 OB CTIVE: Do not exceed one unplanned 'automatic reactor scram while critical per unit,

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PYNGS 1991 BUSINESS PLAN Goal I: Safety- Protect the environment and the health and safety of the poblic and employees.

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FIVE-YEAR OB CTIVE 3: Do not exceed one unplanned safety system actuation per unit each year.

1991 OB CTIVE: Do not exceed one unp]armed safety system actuation'er unit.

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AVE-YEAR OB CTIVE 1: Select qualified individuals to perform job functions.

1991 OB CTIVE: Define and document required personnel skills and select job candidates accordingly. Use the manager and supervisor development systems, backup candidate, and dual career path programs as appropriate. Provide equal employment opportunities in accordance with Action Plan. APS'ffirmative

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1991 OB CTIVE: Identify training needs and requirements of each non-supervisory PVNGS employee. Prepare a training plan as part of the annual performance plan by April or within 60 days of selection for a job. Schedule training and assignments in accordance with plan. Attend scheduled training and carry out scheduled assignments.

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~St I A:A<<, i,d Ii'IVE-YEAR OB C'I IVE 3: Improve managerial and Ip, M, i p f i ip ,If:

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1991 OB CTIVE: Identify training needs and requirements of each managerial and supervisory PVNGS employe'e. Prepare a training plan as part of the annual performance plan by April or withm 60 days of selection for a job.

Schedule training and assignments in accordance with plan. Attend scheduled tratning and carry out scheduled assignments.

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Ipf>>d Integrate PVNGS Business Plan into daily work activtties to assure continuity and consistency of managerial direction.

1991 OB CTIVE<: Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.

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~St f 8: Ip idi d Ip*d' bitiO FIVE-YEAR OB CTIVE 2: Communicate standards and expectations clearly and consistently.

1991 OB CTIVE:. Develop and communicate management and department standards and expectations.

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FIVE-YEAR OB CTIVE 3: Develop and implement results-oriented performance plans and appraisals consistently by 3.991.

1991 OB C"IIVE: Develop and implement results-oriented performance plans and appraisals by April. Adjust compensation in accordance with appratsal by March 1992.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

~<t t B: I p i<'id IP< d FIVE-YEAR OB CTIVE 5: Require adherence to procedures in accordance with PVNGS policies.

1991 OB CTIVE: Adhere to PVNGS policy on procedure adherence (see rocedure 01PR-OAP01, paragraph 3.3, "Administrative ontrols Program")and P GS standards and expectations. Factor adherence to procedures into performance plans and appraisals.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

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• biiiy FIVE-YEAR OB ECTIVE 4: Emphasize quality, attention to detail, and timely actions.

1991 OB CTIVE: Emphasize quality, attention to detail, and timely actions.

Managers and supervisors incorporate these as performance plan elements and reinforce in daily activities, staff meetings and one-on-one sessions.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism '-, Maximize individual performance.

~Sk t 8: I p i Chid 'Ipg PVi%-YEAR OB CTIVE 6: Provide regular performance feedback throughout the organtzation.

1991 OB CTIVE: Provide feedback on individual, department, and company performance during one-on-one sessions and staff meetmgs.

Plant 0 erations FCB Maintenance Plant Su ort FCB Site Services PJC Technical Su ort GRO Radiation Protection PWH Chemist JAS Nuclear Trainin EGF Simulator Su ort DCB Quali Assurance SCG Nuclear Fuel Management PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA

I PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

~rt IWVE-YEAR OB f C:Ip CTIVE':

i '>>dk Use dail activities to improve teamwork and morale throughout the organization.

1991 OB CTPi'E: Develop a plan to assess teamwork and morale by June.

Implement plan by October.

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Ensure managers and supervisors seek feedback from personnel.

1991 OB CTIVE: Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.

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$ IVE-YEAR OB CTTVE 3: Promote effective, ongoing communication with co-workers and peers.

1991 OB CTIVE: Conduct effective ongoing communication with co-workers and peer personnel at other plants and other PVNGS units.

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PVNGS 1991 BUSINESS'LAN Goal 2: Professionalism- Maximize individual performance.

~>t t G Improve communicanon and teamwork.

AVE-YEAR OB CTIVE 4: Improve effectiveness of external communications, particularly with PVNGS regulators.

1991 OB CTIVE: Evaluate effectiveness of current external communications, particularly with PVNGS regulators, and develop an improvement plan.

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AVE-YEAR OB CTFVE 1: Achieve a three-year. average site equivalent availability (capability) factor of 75%.

1991 OB CTIVE: Achieve a site equivalent availability (capability) factor of 69%.

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PYNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness.

~St t A: M i ' d i *jgi AVE-YEAR OB CTIVE 2: Do not exceed a forced outage rate (unplanned capability loss factor) of 5% per unit.

1991 OB CTHE: Do not exceed a forced outage rate (unplanned ca abili loss factor of 9% er unit.

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1991 OB CTIVE: Maintain thermal performance of at least 99.5% per unit.

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~St t B:Ip+*'**f AVE-YEAR OB CTIVE 1: Improve ability to conduct critical self-assessments.

1991 OB CTIVE<: Analyze department activities and identify appropriate performance indicators. Trend indicators at least quarterly to identify potential problems. Resolve problems in a timely manner.

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PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness.

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$ XVE-YEAR OB CTIVE 2: Improve proactive problem identification and resolution.

1991 OB CTIVE: Promote personal ownership by initiating problem-solving at the lowest practical level, Encourage and support problem identification and, as required, escalation to the appropriate management level for resolution,

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~St ItTVE-YEAR OB t B:ip CTIVE 3:

ff '*f Evaluate and implement lessons learned from PVNGS and industry experience.

1991 OB CTIVE: Evaluate and implement lessons learned from PVNGS and industry operational experience. Conduct and attend quarterly industry events training, as applicable.

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$ IVE-KAROB CTR': Improve root cause and human performance evaluations.

1991 08 CTHE: Critically assess the effectiveness of the root cause and human performance evaluation programs by June and implement approved recommendauons no later than December.

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~St t B:Ip FIVE-YEAR OB CTIVE 5: Minimize repeat internal, NRC, or INFO findings.

1991 OB CTIVE: Minimize repeat internal, NRC, or INFO findings.

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PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness.

a t B:I> 5 '***f FIVE-YEAR OB CTIVE 6: Improve management of station backlogs.

1991 OB CTIVE: Develop or confirm that meaningful measures of station backlogs have been developed by March, and reduced by the percent assigned in the Task Plans, 5

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Plant 0 erations Unit M r Maintenance Plant Su rt FCB Site: Services PJC Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin EGF Simulator Su rt DCB Quali Assurance 'Nuclear Fuel Manaeement PFC Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Lfcensin Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA WrS~ ~ PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~Sk t B:I ~ <*' *** f FIVE-YEAR OB CTIVE S: Achieve INFO rating of 2 or better by 1992. '991 OB CTIVE: Contribute to achieving INFO rating of 2 or better by 1992, Plant 0 rations Unit 0 s Mer Maintenance Plant Su rt FCB Site Services PJC Technical Su rt GRO Radiation Protection PWH Chemistrv Nuclear Trainin EGF Simulator Su rt DCB Qualitv Assurance RCF Nuclear Fuel Mana ement PFC Nuclear En neerin & Su ort Services Site Eneineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control MJG Human Resources KDD Communications DBA f 4 PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~Sk t B:I p lj FDV-YEAR OB CTIVE 9: Integrate management information systems by 1994; 1991 OB CTIVl<.: continue integration planning and initiate implementation of enhancements to existing systems. (e.g., TRMS, MMIS, SIMS). ~i-',:-"'.-rk'.~ >"4"'BA'DYNAM':-.;lgPk%':,. ~43'-'4RESPONSIBIlB Y$"'~~. Plant 0 erations Unit 0 sM r Maintenance Plant Su rt FCB Site Services Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt DCB Quail Assurance RCF Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services PDK Bud ets & Cost Control Human Resources KDD Communications DBA PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Strate C: p'* i"' "* *"pp "I p FIVE-YEAR OB CTI'VE 1: Pr'omote personal 'wnership by initiating problem-solving at the lowest practical level. 1991 OB CTIVK. Promote personal ownership by initiating problem-solving at the lowest practical level. Factor problem solving and personal accountability into performance plans and appraisals. Plant 0 rations Unit M rs Maintenance Plant Su rt FCB Site Services PJC Technical Su ort GRO Radiation Protection Chemist Nuclear Trainin FGF Simulator Su rt DCB Qualitv Assurance RCF Nuclear Fuel Mana ement PFC. Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Idcensin Mana ement Services Bud ets & Cost Control MJG Human Resources KDD Communications DBA 0 PYNGS 1991 BUSINESS PLAN Goal 3: Production - 'aximize electric generation and improve organizational effectiveness. Strate C: Improve maintenance support for operations.. -YEAR OB CTIVE 3: Develop and implement standard equipment specifications for corrective maintenance. +6<<>><<< 1991 OB y~<<<<<>>'<<>><';.,"','<PSh"..y< rjP~gw~'$ CTIVK: >< . <<< <<<<<.';.<,'; '(,'C>>><'<<<(< ~<<, +4<<<(>>>>>,,((,g.<<<,<<$ ,~g<<y>>(<(( <>>>>><<<,((<< <<<"g>>.". >><@,i~>><(gP>v<<<P~<,.4 N'".".:;>><< ..~, .<<,..<>>0....,.>>>>( j; l ', Develop and implement nine I'9) standard equipment specifications for corrective matnfenance. ...<<) g';.<<<<y '<<>" <<<>><<<<'<.,"<<~(>><.?~@AS .$ , <<(>><.)< > .. >%.S... . <>.?>ZP<>> <<>>(4 <<4<<<<> <<> '<A'. j:.,'"..I<>j'~~~/>jul <'yg~~gP<$ Pg~<'.,>>><<<>,+~'(>>>P ~~>RS8PQHSNf', Plant 0 erations FCB Maintenance Plant Su rt Site Services MJB Technical Su'rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En neerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Ucensin BSE Mana ement Services Bud ets & Cost Control X Human Resources X Communications X ~ ~g ~1 PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. a ~Set C: I< ' I< f %PE- YEAR OB CTIVE 4: Improve predictive maintenance program. 1991 OB CTIVE: p<~ +g~~>Q+(QQ>g<,,QK ~~44<~4g,P<',,q+g4. ~4g+Q<~'~~4 ';:,~ ~jjg@4jy<y%P+oj4y~<w+~j'j,, < g4'(+~~X+'O'ORO'A'NIK'A'8'JO@gF'~4&~"-'~kg .<j,:<P implementation procedures. ',:~<<.>" 4 .. )<. Establish the predictive maintenance program through of departmental <CV/A.<<SA(4()<...A<<@(<,p$ <<gg)< y<..>gq and maintenance ~i+)joe+< .,g<g>$ 'y~ '<<~4~ j. Q%;,o',y~>.'4.+g, @z Q(+4+~C+4,'P~~~>, N+p<gg< RRR. 8iRE6K>.' Plant 0 rations FCB Maintenance Plant Su rt Site Services SP Technical Su ort - GRO Radiation Protection Chemist X Nuclear ~inin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement X En ineerin & Su 'uclear ort Services Site En ineerin & Construction Nuclear Safe & Licensin BSE Mana ement Services X Bud ets & Cost Control Human Resources Communications hk PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~st t o Improve maintenance support for operations. FIVE-YEAR OB CTIVE 5: Improve capability for calibration and control of measuring and test equipment. 1991 OB CTIVE: Establish a calibration shop for contaminated tools and implement an electronic tracking and control program. Plant 0 rations Maintenance Plant Su ort X Site Services SP Technical Su ort GRO Radiation Protection JMS Chemist Nuclear Trainin X Simulator Su ort X Quali Assurance X Nuclear Fuel Mana ement X Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin BSE Mana ement Services X Bud ets & Cost Control X Human Resources Communications X I PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~<t t C: Improve maintenance support for operations. IIVK-YEAROB CTIVV~ 6: Improve control of special and previously used tools. 1991 OB CTIVE: Implement electronic control and tracking of tools. j~$(~50NB).~i(jl'j N"'REQURE5 "'"':: Plant 0 erations X Maintenance Plant Su ort Site Services SP Technical Su ort GRO Radiation Protection JMS Chemist X Nuclear Trainin X Simulator Su rt Quali Assurance X Nuclear Fuel Mana ement X Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin BSE Mana ement Services Bud ets & Cost Control X Human Resources Communications X 11 PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve 'rganizational effectiveness. """"'""">> f""' -YEAR OB CTIVE 7: Improve electronic work order program. 1991 OB CTFVE: Implement SIMS program changes to support new work flow and on-line approval.

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$ 'IVE-YEAR OB CTIVE 4: Continue to streamline the design change process. 1991 OB CTIVE: Work with design process users to identify areas or methods that would streamline the process. Develop a plan and. schedule to implement the recommended enhancements. Plant 0 erations Maintenance X Plant Su rt Site Services DJM Technical Su rt GRO Radiation Protection X Chemist Nuclear Trainin X Simulator Su rt Quail Assurance X Nuclear Fuel Mana ement PFC Nuclear En eerin & Su ort Services Site En neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources Communications X H p a< ~,p PVNGS 1991 BUSlNESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. t D: Improve engineering support for operarions and maintenance. FIVE-YEAR OB CTIVE 5: Continue to improve the quality of engineering products. 1991 OB CTIVE: Continue developing and implementing a process to measure the quality of selected engineering products. Evaluate present quality of engineering products and establish an action plan which includes performance improvement goals. +<< < Plant 0 rations Maintenance Plant Su rt X Site Services Technical Su rt GRO Radiation Protection X Chemist Nuclear Trainin X Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En 'neerin & Su rt Services FCP Site En 'erin & Construction Nuclear Safe & Licensin Mana ement Services- X Bud ets & Cost Control Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~sa t Il: Improve engr'careering support for operations and maintenance. FIVE-YEAR OB CTIVE 6: Develop a common engineering work management system by 1992. 1991 OB CTIVE: Identify and evaluate the various work management systems in use within the engineering organtzation. Fstablish the successful attributes of an engineering work management system and develop an action pan to achieve implementation by 1992. kg pj~Q(j)p @>~rg ~> gp+~ h~$ '~pe py/yyy 4~'<jap>gvKQw ygc ~~prjp ~g ~ '~~$5p 1 M j+cc yBxj ~~~a'+@ @<++X+ +~Q$+g 4 ~'.j>j g/g Yg c (~w) NOWB)~g~~::: giX("5'~w'ORGANIZRVIQNPP~h@("":"+'~@ >~" -"i'$$~:~4 ~~RBSPONSSLB~'lant 0 erations X Maintenance Plant Su rt Site Services JED Technical Su rt GRO Radiation Protection X Chemist Nuclear ~inin X Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control X Human Resources X Communications X "W4W PVNGS 1991 BUSlNESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~<t t <? Improve engineering support for operations and maintenance. FIVE-YEAR OB CTIVE 7: Perform 50% of PVNGS engineering work in-house by 1992. 1991 OB CTIVE: Define categories of engineering work performed by APS and outside engineering firms. Determine existing percentage levels of work by these groups and develop a plan to achieve 1992 objective. a +~! <! ?<<... N <?<?,?h? .'!??<i?'?.,<<'<'!,<<'.. <<?.:<< ' ',,: ': ' >!.! .>++ Q+<~.?. ~>>,q,<< ~+<~,,qQ<, <.;wag><a,! ?< <.q,?; i?.<<<<gh:! aNp.W!Y !<: ? 'Q'<< '<<'. '. !<'<.<<!> '!!:.."':r.!hg"Y ":; ;"~84~,."p'g...r'.."%,'~; .)INK.c <?Qc&,,<+N!'?"Qq<,?,?p+~g~~~~~~g ~ .".';".  ?? 4 ! !!i ~gppg~ ~~>,g4 o:,<+.g?:g: ':e',.'"i ~'.""4";'.i~gÃQNB~e~ QUIRED:>i":: Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt X Quali Assurance PFC Nuclear Fuel Mana ement Nuclear En ineerin & Su rt Services Site En eerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control X Human Resources Communications 'I PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~R"'> D: >>"" "<'"*'"<*">>'"f"o*"" FDTE-YEAR OB CTIVE 8: Establish a plant, system, and component performance monitoring program by March 1992. 1991 OB CTrVE: Define the requirements and scope of the performance monitoring'program and develop a plan to achieve the 1992 date. '> <><gy<<gi A~Q%iVc> <<gg~~..~> '>; x('<.: <<>>>>A >g" ">.'::". >."MX'>~4~oa<>, K>AN<I<'h4:4'PW+i4NA'~>Jk~~~nzVN<+~Ah~rVP<& ~ <(.;<<':>><')'<'<'N~b'.. >g>@>, .>-, >.,<", . ~~,", MAR)~'S<>~X<i...~,. ~'> ~ i .><<< '<</:,<' 'y" '..., >%>/ST~.~:,<<'~qq~~rA~%~~gPQ>:,~<@5<~~~> Y, i?.> > ><'<~<'4<~&c%%Vc@k~Vc'N@N%'44&5&a'x'cA".cY~Vk".:;~ ""'g""'j".8w"'kRGANIZATION~ike~ec'+'R4@ @"'":'3'~AD"~Y$ @RESP~QNSKLB4'lant 0 rations Maintenance Plant Su rt X Site Services SP Technical Su rt GRO Radiation Protection Chemist X Nuclear Trainin Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources Communications X 0 PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. t <:I > *I '<<*pp f E-YEAR OB CTIVE I: Achieve a chemistry performance index below 0,15. 1991 OB CTIVE: Achieve a chemistry performance index below 0.18. >4<,g~~<~i>>(~><'j~<<<'i444':jv ." .';.'~",j<<4'. '<,'j',>s> >>-,'."$~<,j .."~<i,'.Py 'j "j~jg+<:><<4 jgqs <<' i>@F4'>):.%GRQABlz'ATIGN".">ÃY!!03':.'-'>:<Hrv!f-'EA'Dt+><t i"RBsPGNs13rE<::,gRROUlRED,:: Plant 0 rations Unit M r Maintenance Plant Su rt Site Services Technical Su 't GRO Radiation Protection Chemist JAS Nuclear Trainin X Simulator Su rt= Quail Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En neerin & Construction Nuclear Safe & Licensin DNS Mana ement Services Bud ets & Cost Control X Human Resourus- X Communications. Qo. lb ' PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. t >>I>

• J '>*pp f p FrVE-YEAR OB CTIVE 2: Improve chemistry controls for incoming demineralized water.

1991 OB CTIVE: Evaluate monitoring of demineralized water at the water reclamation facility for chlorides, sodium sulfate, and total organic carbon. Use INFO document 88-021 tn the evaluat ton and complete in 1990. Address any recommendations in 1991. Plant 0 rations Maintenance X Plant Su rt DEB Site Services Technical Su ort X Radiation Protection Chemist Nuclear Trainin X Simulator Su rt X Quali Assurance X Nuclear Fuel Mana ement X Nuclear En neerin & Su rt Services X Site En 'neerin & Construction X Nuclear Safe & Licensin X Mana ement Services X Bud ets & Cost Control X Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~ I '*ii f i FIVE-YEAR B CTIVE 3: Improve chemistry controls for closed cooling systems. 1991.08 CTIVE: Develop and implement a corrosion monitoring program by February. ";.?>'?'Y" <: .'Y?'<< <<Y:? N4,:,?;,>?."4. ,.<<<4<><<<?<<?,. ...: '.? .'" > " ? 8A ?p '", v, )'< >?<> Yr<< ><<< ~< (4, <<>+~>., CQ~<?..~ A~?;?,<.o...>?<<> 5.<M<<>>'>g@?.<<., C3'Si,'$<pp<$ ~ ~<~4<4g?<4. .<<<? >.'.: ?<</<4%(p  ?>?, >'>.?>. gj@W?g,g<<g+~pri?q~(?<<p '.~".:g~W<<< '<<t<><.<i<<+>?~~@> pr 'r<i'<? <y+~p<~~@j)"'(i,> @gy'< Z<jk<F< )>X ++'C jjjjjjp~>.<'<<~?'<g P~"'PjPg$ ; koQQ~ j~?<<QQN Plant 0 rations X Maintenance Plant Su rt Site Services X Technical Su rt GRO-Radiation Protection Chemist JAS Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement X Nuclear En ineerin & Su rt Services Site En ineerin & Construction X , Nuclear Safetv & Licensin DNS Mana ement Services X Bud ets & Cost Control Human Resources X Communications X PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation arid improve organizational effectiveness. ~St t I:I p g*.pt >>la J d hia M g -YEAR OB CTIVE 1: Plan and control outages to meet schedules. 1991 OB CTXA<~: Plan and control outages to meet schedules. Unit 1 = 45 days, Unit 2 = 70 days, Unit 3 = 70 days 'jjj9jy)'Q,ONE, '",~(%@:., A?~~<':: ~'::ORGANIZATIONii-":,"'~Y4&k~E"'"-4-.'-<<'4".BAD.f".'~4 iRBSPONSIBKK wRBQUfREDS Plant 0 rations Unit M rs Maintenance Plant Su ort FCB Site Services CDM Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin EGF Simulator Su rt X Quali Assurance CNR Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin ACR Mana ement Services Bud ets & Cost Control LOI Human Resources KDD Communications X 1 f I I PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and effectiveness. improve'rganizational ?pt>>ii>**/dt's> ~>t t >>:? p M g FIVE-YEAR OB CTIVE 2: Conduct annual analysis of past outages and industry outage experience to identify and correct major contributors to lost time. 1991 OB CTIVE: Analyze 1990 PVNGS and industry outages by June to identify and correct major contributors to lost time. gc; )>$j'g4.M~cg>" PjY.'(>Qgp:j>jg y>>P .>>?Pt$g>~',g>>,'.?..y '4 "C ">>AP>4$ P+P><,;)'.gQ?'4( 'Qp>q>>'??'>> j,%>g>j jyrwp(jgpg+c",'>>>pjq $ Yjp?? jap'>>>>>p. pg5'": '?" .j g+$ >>M?k~ppspp>j.<pigpgcg>g$ ppc4+cg:? >g? @gg>(gal~,pit>>gy. cg )Q, ~tp@~p.3cp $$ 3gp%~>> i:,>'jpgPpj,,p<g~pg>pp>'+i"Q. M'"@~~ArP/d%~'ORGANIZATIONS!~S~"4~4'W~ %~~YIZAD+i:,:ii%~5RBSPONSKLB'. :"%REQUIRED:4 Plant 0 erations Unit M r Maintenance Plant Su rt FCB Site Services CDM Technical Su rt GRO Radiation Protection JMS Chemist Nuclear Trainin Simulator Su rt X Quali Assurance RNP Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control LOI Human Resources KDD Communications X If t ~ 4 F PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve r organizational effectiveness. ~<t t <:I< * <*pt ig,*< <ling, NVfE-YEAR OB CTIVE 3: Reduce in-processing time for outage contractors. 1991 OB CTIVE: Reduce in-processing time for outage contractors by 10%. AVP:. P'~S<<-'gV.<" .. 'NR: " <x~~gym~k~+%YQ'~~~;.>%ay>m($ '8" '@N'8:4<'.<XP gvgg-~<."'<g<"~ .'-~, ": j<'.V!"" .dd Ã+~ '-0"~~." '; < W." C Pk~'.~'.<"o<". '. '-'x"'" YÃ4C5.. x >~.<4g".~~p<g~<<<4S>%-~~~<.~%4g+pg<<>g<QS~>~.<~ >g%F/',:~Kg+~<<,'M~ ~ ~c :(>@~~.sg~~+..~g~wo~~p~y~Q~ gg~3 IK'~ ~<'"'"--" ""~4~% P.,,j~g~pg+~Ne~~y <+ '(VjjpC%$@PPjj, +Qg(;]AY'< pNg+j'jPP ckPg(~:/ KjPg4)cj)4g@P'r@~4<j4jj +~ +95 ~.".:I.'BAD",,@,'.', imPONS@iI.'i>:.. 55REQUPEDN~ Pj<'<.jQaQ5,'@~+~~;-i'm6YiimIZAmO'N,"::.'8+~!,.'..."%<i ~~j~iNGÃpg~4%F~" Plant 0 rations Maintenance Plant Su ort Site Services Technical Su rt X Radiation Protection Chemist X Nuclear Trainin Simulator Su rt X Quail Assurance CNR Nuclear Fuel Mana ement Nuclear En ineerin & Su ort Services X Site En 'neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources KDD Communications 'I '~ VD I PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~Sf g g:I g<<g*gg>>lg**g*g Igg, >> g FIVE-YEAR OB CTIVE 4'- Imp]ement plan to ensure adequate summer capacity. 1991 OB CTIVK: Develop a standard operating cycle and ensure adequate g7<<':.' /<$7++ ~g @~V/7g ~ Pg;,g<<<g;. ~ ~.'<<:,, yi~+I+ <g .~ z ~.g., 2@ g < gyg.>>>>g capacity during the summer. ~;;g<>>'< '.<..v'.' .. /7+4<'g >>X<' < 5<<,. '<7. ' '4<; <A'"< . '<>><<V;. <77AM 837<>5~'>> ). >z4WQ g><g."" "q 7e>> ... P~>> '; ';: >>>>(<;)7>>>.'>>>$ 7.( 7<<+<+ > ygQ)g>>gPkP<Pgg< P~+<>>P~<g4 C~~kPk'URSAHIKAflON."-;~ ',=-!"FAA::@FFAi;BAD..-,".:.4'-;4RBSPOHSTBLPA ~'."'.RB VIREO~).'"' Plant 0 rations Unit M rs Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection X Chemist Nuclear Trainin Simulator Su rt X Quali Assurance X Nuclear Fuel Mana ement PFC Nuclear Eneineerin & Su rt Services X Site En ineerin & Construction Nuclear Safetv & Licensin ACR Mana ement Services Bud ets & Cost Control Human Resources Communications X PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~<t t G: > ><<k I> FIVE-YEAR OB CTIVE 1: Reduce work order rejection rate by 10% each year. 1991 OB CTIVE: Determine work order rejection rate by March and reduce by 25% of the identified value. Plant 0 erations X Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection Chemist X Nuclear Trainin Simulator Su rt Qua)i Assurance CNR Nuclear Fuel Mana ement Nuclear Eneineerin & Su rt Services -Site En neerin & Construction DBF Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources Communications q f ...cnQL PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize'electric generation and improve organizational effectiveness. ~St t G: Improve work control processes. FIVE-YEAR OB CTIVE 3: Complete training and qualification of work planners and schedulers by 1992, 1991 OB CTIVE: Develop and implement an annual technical training program. <<v,'<<<>>>>> >.<>> g<<'>> >wc>< .'.z>>'<.<. <<>.,, >>..>>,>> ..< &<<<<< >,, <<<qp+q.<,,<<><,>>>>r<< $ ~(< <<zQ>>v>>(>).><>>+gy<<j><y)<<<>><<>, ><>>>>, <r>><....,.,.<sm..>>..., .... ~ ~ ....<,@,>>>,<,pyy>g.>>><<>> ~ >><< ...,~<<,>> <<<,><<>@a.,<c ,<>><<c;x>,zr.><zx >>@<4'j<<<%i4g@gs'.ps>%'w'g'i'.>>g ..>>>>+'>>>>4>:"".n4yi: 4 gv$+g>gk>>AA+~+~%% 4k(@'cck4p'Ncg+;!<<>><'>>g<'r>',,:~:.>'":;x'<<~j<,",::~g .','j ".'..gt'r-:@<'.a4450Mf~$ KA'PJON:-."is'".':',',@~r "i >'ge>>'lant 0 rations Maintenance Plant Su rt Site Services Technical Su rt X Radiation Protection Chemist Nuclear Trainiri Simulator Su rt Quali Assurance X Nuclear Fuel Mana ement Nuclear En ineerin 8c Su rt Services X Site En 'neerin Sc Construction Nuclear Safe h Licensin X Mana ement Services Bud ets 8c Cost Control X Human Resources X Communications X PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~Sk i G: Improve work control processes. $ 'IVE-YEAR OB CTIVE 4: Complete simplification of work control processes by 1992. 1991 OB CTIVE: Evaluate and implement approved recommendations of the Work Control Task Force. Plant 0 rations Unit Mars Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection Chemist Nuclear Trainine JPF Simulator Su ort Quali Assurance CNR Nuclear Fuel Manaeement X Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: -Production- Maximize electric generation and improve organizational effectiveness. r Strate H: Improve plant confi'guration management. FIVE-YEAR OB CTIVE I: Improve the plant configuration management program by 1992. 1991 OB CTIVE: Evaluate the existing configuration management programs and processes to identify areas needing improvement. Implement required changes identified in the evaluation consistent with developed program ~ >>e.. . 'X>> PK '%.6>( ~ '.": ( ">> +">>>>': yPp'>>aPg P)y~ "(ke '...':>>>>::,' ~wvg~+~.4%~~'N~~lwy4<.'( ~ K%>>~.-'..",~ '<cà %>. .... A.". schedules. ', a>>, cc"( ..r a; RA@KOe>>UFwaX@a:.ye ~~8 .,>w>>.,>+a 4 . . c . <r '~ >> .. >>5... '""+p<~~$%$*gp'$""~kg"@<g@@$ w4>> 'g44'y 4g~')g4.""": ORGANIZkFJ'QN ':"'- "-" '"'k ""' 74~'MAD>r>>"'MSPONQBM'RBQUJRED ""-"- Plant 0 erations X 0 Maintenance Plant Su ort Site Services JED Technical Su ort GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications PVNGS 1991 0 Goal 3: Production -'aximize electric generation BUSINESS PLAN and improve organizational effectiveness. ~sf t H: Improve plant configurarion management. FIVE-YEAR OB CTIVE 2: Comp]ete critical, safety-related plant design basis documentation. 1991 OB CTIVE: Meet design basis reconstitution program commitments. '>'s-":":"'" """:GROANIZAV(0N~'""""""""'i"'"'" "RBSPONNBLB'.@'RE0UFRED'. Plant 0 rations Unit M rs Maintenance Plant Su rt Site Services JED Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin '& Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications 4 II ~ t* le P C'a PVNGS 1991 BUSINESS PLAN Goa1 3: Production -'aximize electric generation and improve organizational effectiveness. ~(t t H: < < pt Jig FIVE-YEAR OB CTIVE 4: Limit design changes. 1 91 OB CTIVE: Limit design modification work, both new and in progress, to that which resolves safety or regulatory issues supports unit restart, continued operation, or >s speciftcalfy identified in the Long Range Plan.

'PL'BA'DVA~"vRBSPOÃSBBBl ""'MQURED%':

Plant 0 rations Unit M rs Maintenance Plant Su rt FCB Site Services RG Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications X I sl PVNGS 1991 BUSlNESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. ~St t K I I pt fi ' $ 7VE-YEAR OB CTlVE 5: Achieve simulator certiocation by May 1991. 1991 OB CTIVE: Submit certifIcation documents by March and maintain certification. P3Z~M@(k~~~."ORE'N12AvioN"".~.'::-"~Mk4.",:)h.:j'4'lant 0 erations FCB Maintenance Plant Su ort FCB Site Services Technical Su ort GRO Radiation Protection X Chemist Nuclear Trainin Simulator Su ort DCB Quail Assurance X Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction X Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications ~C 'l> ~ e I f 1 ,;s,~)4 4, PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St k A:M FIVE-YEAR OB CTIVE 2: Maintain five-year annual operations and maintenance budgets at the 1991 level. 1991 OB CTIVE: Meet or underrun budget. Establish 1992 budget at or be]ow the 1991 level. gS<Xg @%~Bi i.<> +$'>.<'<<y9 <<r,;. ".,',> p</>,<<<. ~<tg++<g$ g + <<:z: <<<<M>>+> <",<<<>A<K g>~< +qQ<<<<<g<<( '>>.'>@><<:,'%%sat<'A~e4:+8 <> <.<Q<~<<+h><< . '<<- '.,"<<<<>.,~~yx~>r<<<<<<q~<<<'kg;<P<"<w <<,C x% > i ><<: .'",'l<WY@ORQA'NIZATION-::'";;.!'::+&":.'WX~MMfl':gRHSPOP@19L!K' OMBCI'IVY Plant 0 erations Unit M rs Later Maintenance Plant Su ort FCB Site Services BGC Technical Su ort GRO Radiation Protection VSH Chemistrv Nuclear Trainint. EGF Simulator Su ort DCB Qualit Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin JRL Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA 4 '4 gr( a1 ~ P 'I Ag0 ~V I 1$ 0 V VW lt"~' Jlt <<s PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St t <: >< g IiTVE-YEAR OB CTIVE 4: Maintain average capital improvement costs be]ow $ 100 million per year. 1991 OB CTIVE: Meet or underrun capital budget. Plant 0 erations Unit M r Later Maintenance Plant Su ort FCB Site Services BGC Technical Su rt GRO Radiation Protection VSH Chemist Nuclear Training EGF Simulator Su ort DCB Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin Sc Su ort Services Site En neerin & Construction Nuclear Safe 4 Licensin Mana ement Services Bud ets A Cost Control Human Resources KDD Communications DBA C 1S(+ I f p PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~ct t <:M g FIVE-YEAR OB CTIVE 5: Maintain average warehouse inventory value below $ 140 militon. 1991 OB CTIVE: Maintain warehouse inventory value below $ 140 million. "'> r<<?>>p "'cr>: W "'y>Spy,yy'<<@'y>> ,~A 9@-, <.@qyg>>g+4~P0,.<<P,.',(.<,j>>X,, ~,<, >INC>'gg v~q>y>>y><>>><y,>><.,>><<: .<<'>>< >y>>.~>>r(,<<>>r~r ..>,.%>> ey: .:., ~.. ~...'>>< < &pC<<P~ckg4>>Ak~'>>N<'>><y?<CCC>%<'>>Wgc'.>><ry.:'",P~y><y . I';, <: <<<<<9 gy<g<<~<<~+'6<4, '+vlcc.i~/4+" "yy<c' cy<<.""P>>Y':: '>>qi><<>>~y' Cj~g&'cga?<<<.y4>4~<4 <<<S<" c r< ~5$4NONEN@j 4'.:y'<<<<N>3eSS'oRGAh'1zATiGNR'%.'".~i~~r~".:RN RREEQUGK8i~: Plant 0 rations X Maintenance Plant Su rt DEB Site Services LBS Technical Su rt GRO Radiation Protection VSH Chemist Nuclear Trainin Simulator Su rt Qua]i Assurance X Nuclear Fuel Mana ement Nuclear En 'neerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control Human Resources X Communications X II g pre II ,'n 4 ~ PVNGS 1991 BUSlNESS PLAN Goal 4: Cost- Reduce overall cost. ~<k t 8:Ip<<g FIVE-YEAR OB CTIVE 2:

• Minimize overtime within budget.

1991 OB CTrVE: Meet or underrun overtime budget. " <+@%PA>OROAt4MQN-~~>s"" " @~<+I BAD ~"-@ B,ESFONSKE' Plant 0 erations Unit M rs Later Maintenance Unit M rs/RAJ Plant Su rt FCB Site Services MSW Technical Su rt GRO Radiation Protection VSH Chemist Nuclear Trainin EGF Simulator Su rt DCB Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Ucensin Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA 1(+ ~< . PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St $ 7VE-YEAR OB t B:Ipg>>* CTIVE 3: tp Maintainstaff includinglongtermcontractors,no greater than 3211. 1991 OB CTIVK: Meet or underrun authorized manpower budget. Plant 0 rations Unit M 691 Maintenance Unit M r/RAJ Plant Su ort FCB Site Services PJC Technical Su ort GRO Radiation Protection PWH Chemist Nuclear Trainin EGF 14S Simulator Support DCB ING IN TRNG 4 SITE SVCS Quail Assurance 135 Nuclear Fuel Mana ement PFC 37 Nuclear En ineerin & Su ort Services Site En neerin 8c Construction 124 Nuclear Safe A Licensin Mana ement Services 16 Bud ets & Cost Control 37 Human Resources 31 Communications DBA 4 I 0'oe lpga 0 PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St t B: Ip g

• Ip FAX<-YMR OB CTIVE 4'Improve cost and budget reporting.

1991 OB CTIVE: Establish budget and cost reports, assumptions, and definitions for inclusion in the 6udget preparation package. Plant 0 rations Unit M rs Maintenance Unit M r/RAJ Plant Su rt FCB Site Services BGC Technical Su ort GRO Radiation Protection VSH Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services SMT Bud ets & Cost Control BAR Human Resources KDD Communications DBA 1991 TASK PLANS (Drafts) o Motor Operated Valve (MOV) Program o Maintenance Improvement Program MOTOR OPERATED VALVE (MOV) 1991 TASK PLANS (draft) Task 1 thru 11 Nuclear Engineering Task 12 thru 16 Site Maintenance Task 17 thru 21 Technical Support Task 22 thru 24- Nuclear Training Task 25, 26 Outage Planning and Management Task 27, 28 Material Control Task 29 Plant Support Task 30 Plant Operations Task 31 Technical Data I I Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Engineering and SupportServices Strategy C: Meet or exceed regulatory commitments. Nuclear Engineering 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatoiy commitments and meet due dates. 1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor ittsk1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface Description Responsibility Org. Due Date Status Reference Budget 1.C.1 01 Collect data and assess size and configuration, Later Later 12/31/91 Complete INPO 020007 Later I I I I relative to limit switches, of safety related MOVs I I I I I I 1.C.1 02 Collect data and assess design data for non- Later 12/31/93 I I I I I I Isafety related MOVs. I I I I I I I 1.C.1 I 03 Develop Differential Pressure Test Guidelines I 8 C-S. Lane t 2/91 85/o I I I I I (For safety valves). I I I I I 1.C.1 04 IDevelop torque and sizing thrust values for II & C-S. Lane I I 12/31/90 I 751o I I I safety related MOVs. I I I 1.C.1 05 Evaluate installation of compensating spring I II8 C-S.Lane I I 12/31/91 I OER 050341 I packs for Limitorque motor operators. SOER 83-09 I I I I I I 1.C.1 06 IEvaluate circuit design of MOVs. Il & C-S. Lane I I 12/31/91 I IOER 052152 I I SER 81-085 I I I I I I I I SER 81-085 I I I I I I I I I I 1.C.1 07 I Evaluate electrical overload protection policy. IEE - M. Hypse I 12/31/91 I I I I I 1.C.1 08 IDevelop and issue MOV Design Basis Manual ILater I I 6/30/92 I I I I I I I I I I I 1.C.1 09 Perform periodic reviews of MOV deficiencies in Later ONGOING I I I I I I I comparison with the industry utilizing NPRDS. I I I . I I I I 1.C.1 10 Consolidate Umitorque vendor manual IProc. Eng. - S. Grier I I I I I I I information. I I I I I I 1.C.1 11 I Provide support to units for testing, trouble- ILater I' IONGOING I I I shooting, and problem resolution. I I I I I I I Palo Verde Nuclear Generating Station '-':":1.991);: 88 '." ., 8fl;-'..", Organization Goal 1: - Safety - Protect the environment and the health and safety of the'public and employees. Plant Operations and Maintenance-Strategy C: Meet or exceed regulatory commitments. Site Maintenance 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. INaJor Ask 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface 'aint Descrlptlon Res ponslblllty Org. Due Date Status Reference Budget 1.C.1 12 Issue detaied MOV maintenance procedures to in- Stds- Later 12/30/90 OER 050055 Later I I dude assembly/disassembly, installation and removal I I I soER83-o9 I I I I I I I I I 1.C.1 13 Issue troubtesINoting/rootmuse work orders, and Maint Stds- 12/30/90 oER050056I I I procedures for each model MOV. I I I SOER83~ I I I I I I -I I 1.C 14 Issue procedures to standardize MOV packing Maint Stds- om8/91 IN< o 020007I I - I adiue e~~mpia~ent. I I I I I I I I I I I I 1.C.1 15 Perform MOVstatic testing on all program safety Central Maint IRF03 I I I I I I I I related valves.. 2RFo3 I I I I 3RF02 I I I I I I I I I I I 1.C.1 16 Implement MOV position indication DCPs. Central Maint tRF03 I I I I I I I I 2RF03 98% complete -I I I I 3RF02 I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I- I I I I I I= I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I re I 4sl 7A I ll % I T Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Production-Technical Support Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor Rsk 1: Mov Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Wk Description Responsibility Org. Due Oate Status Reference Budget 1.C.1 17 DevelopprogramplaninresponsetoG.L.89-10 CSE - W. Webster Later 06/28/90 Complete RCTS 039559 Later I and other related commitments. I I I 1.C.1 18 Develop and issue D/P test procedures for CSE - S. Coppock 06/28/94I I I Generic Letter 89-1 0. I I I I I I I I I I I I 1.C.1 19 IDevelop list d valves and tests for upcoming ICSE - S. Coppock 06/28/90I Complete I unit outages. I I I I I I I I 1.C.1 20 I Develop MOV performance trending program. ICSE - S. Coppock I I I I I 1.C.1 21 I Assist in performance of D/P testing. ISE- I 1RF05I I I I I I I 06/28/94 I I I I I I 3RF04I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I' I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 'A t I 0 0 ~ . Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Production-Nuclear Ilaining Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor 'Ask 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Description Responsibility Org. Due Date Status Reference Budget 1.C.1 22 Update lesson plans to include MOV operation, Later Later 06/30/91 Later I case studies, and MOV limitations. I I I I I I I I I I I I I I I I I 1.C.1 I 23 I Conduct training of personnel on MOV issues 12/31/91 I IOER 050054 I us>ng OER43-09 and PVNGS procedures. ISOER 83-09 I I I I I I I I 1.C.1 I 24 I Conduct training on test equipment as necessary.i I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I" I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I- I I I I I I I I I I I I I I I I I I I I I arum I I I I I I I I lj Cia 0 Palo Verde Nuclear Generating Station ':.-'1991,(;, a4, iri.-.'rganization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Site Services-Outage Planning and Strategy C: Meet or exceed regulatory commitments. Management 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJective; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor fhsk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Descrlptlon Responsibility Org. Due Date Status'eference Budget 1.C.1 2S Perform outage scheduling related to the MOV Unit Out. Mgt. Later ONGOING Later Later I ' I I program. I I I 1.C.1 26 Develop schedule for completion of rewire DCPs. DP Unit Out. Mgt. ONGOING I I I I I I testing, and outage required static testing. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 'I I I I I I I I I I I I I I I I I I I I I I I I, I I I I I I I I I I I I I I I I a I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Palo Verde Nuclear Generating Station

'.-1991; ask, . aA;- Organization Goal 1

Safety - Protect the environment and the health and safety of the public and employees. Site Services-Strategy C

Meet or exceed regulatory commitments. Material Control S-Year PVNGS ObJectlve1: Make responsible, coordinated regulatory commitments and meet due dates.

1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor Ittsk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Description Responsibility Org. Due Date Status Reference Budget 1.C.1 27 Identify and ensure availability of parts and spare Later Later Later Later Later I parts required to support the following: I I I I I I I I I I I I (1) Rotor rewiring I I I I I I I (2) MOV static baseline testing I I I I I I I (3) Other DCP work I I I I I I (4) Additional corrective maintenance wrxk orders. I I I I I . I (5) Valve packing rephcement I I I I I I I I 1.C.1 28 I Issue receipt Inspection procedure or guidelines I ~ I I SEN 35 I I for MOVs. I I I I .I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 7,'2ND I I I I I I I I TW17A > 0 Palo Verde Nuclear Generating Station Organization Goal 1; Safety - Protect the environment and the health and safety of the public and employees. Plant Operations and Maintenace-Strategy C: Meet or exceed regutatey commitments. Plant Support 5.Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor 'fttsk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). interface ObJectlve Wk Description Responsibility Org. Due Date Status Reference Budget t.c.t Develop a procedure for backseating of valves. Op. Stds - J. Dennis Later 05t048t Later OER 051 098 Later I I I I I OMR 0340 I I I I ISERP2~9 I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I . I ~ I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I -I I I I . I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 7IBl90 I I I I I I Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Plant Operations and Maintenance-Strategy C: Meet or exceed regulatory commitments. Plant Operations 5-Year PVNGS ObJectlve1: Make responsible, coordinated regulatory commitments and meet due dates 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor ftrsk1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSEj. Interface ObJectlve Ssk Des crlptlon Res ponslblllty Org. Due Date Status Reference Budget t.c.t 30 Schedule online MOV testing as specified. Unit WIC CSE Later Later Later Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I ~ I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I', I I I I I I -. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I mmmm I I I I I I Tesl5A I 0 Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Safety and Licensing Technical Data Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve1: Make responsible, coordinated reguIatoty commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. IHaJor %sk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface %sk Description Responsibility Org. Due Date Status Reference Budget t.c.t 31 Review past and current plant operating experience Tech. Data - R. Kershaw N/A ONGOING ONGOING Later Later I I I I J documents, induding SOER, SER, GL, IB, OMR, that I I are relative to MOVs. I I I I I I I I I I I I I I I I I I I I I I I I l I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Tidal % f I I J l MAINTENANCEIMPROVEMENT PROGRAMS 1991 TASK PLANS (drafts) Major Tasks-0 Work Control Task Force 0 Model Work Orders 0 Maintenance. Refueling Team Central Maintenance Improvement 0 Standard Equipment Specifications 0 Preventive Maintenance Task Force I, ~i t f 0 Palo Verde Nuclear Generating Station "<499%:-"'8 ah=" Organization Plant Operations and Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Maintenance-Strategy G; Improve work control processes. Site Maintenance 5-Year PVNGS ObJectlve 4: Complete simplification of work control processes by 1992. 1-Year ObJectlve: Evaluate and implement approved recommendations nf the Work Control Task Force. MaJor Thsk 2: Work Control lttsk Force: Responsibility (Later) interface ObJectlve Description Responsibility Org. Due Date Status Reference Budget 3.G.4 01 Issue Work Control Task Force N/A 07/90 Complete Later Later I recommendations. I I I 3.G.4 02 I issue revised work control procedures. Later 12/90 I I I I 3.G.4 03 Monitor and assess work planning efficiency. I 04/91 I I I I I J I 3.G.4 04 (Monitor plant scheduling and coordination I 04/91 I I I I I J effectivenes. I I. I I I I 01/91 I I I I J 3.G.4 05 JObtain site acceptance of PSD. I I I I I 3.G.4 06 Modify and implement SIMS to improve work M. Bayer 09/91 ( I I I I J control process. J I I I I I I I I I I I I I I I I I I .I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I l I I I I I I I I I I I I I I 7/27M I I I I I i 0 Palo Verde Nuclear Generating Station

"';1991";.

se -,. an."..-'. Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Plant Operations and Maintenance-Strategy 0: improve work control processes. Site Maintenance 5 Year PVNGS ObJectlve 2; Complete development of model work orders by 1992.

1-Year ObJectlve: Complete 300 model work orders. MaJor 'fbsk 3; Model Work Orders: Responsibility - S. Moyers (Maintenance Standards) interface Objective %sk Description Responsibility Org. Due Date Status Reference Budget 3.G.2 01 Collect archived work orders for conversion S. Moyers N/A Ongoing Later Later lto models. I I I I I 3.G.2 02 Revise existing models using Maintenance S. Moyers N/A 6/30/91 I Procedure Guide. I I I I I I I I I I I 3.G.2 03 Develop new models using Maintenance S. Moyers NISD 12/31/91 I I I Procedure Guide (30DP-OAP01). I I I I I I I I I I I I I I I I I I I I I I I I I I -I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I .. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I', I I I- I I QQA I I I I I I I 7/vi% I I I I I I I I Palo Verde Nuclear Generating Station %1994'. 85 '. ai:,~ Organization. Plant Operatfons and Goal 3; Production - Maximize electric generalion and improve organizational effectiveness. Maintenance-Strategy F: improve outage planning, scheduling, and management. Site Maintenance 5-Year PVNGS ObJectlve1: Plan and control outages to meet schedules. 1-Year ObJectlve: Plan and conlrol outages to meet schedule, Unit 1 = 45 days, Unit 2 = 70 days, Unit 3 = 70 days. MaJor Ask 4: Maintenance Refueling Team: Responsibility (Later). Interface Description Responsibility Org. Due Date Status Reference Budget 3.F.1 01 Define job performance objectives of HR 10/90 Later Later Later. I Maintenance Refueling Team. I I I I 3.F.1 02 Schedule Training development process. 11/90 I I I I I 3.F.1 03 I identify existing experience within organization I HR 12/90 I I I Iand APS. I I I I 3.F.1 04 I Identify critical or high lead time equipment I MC 01/91 I I or tools. I I I I I I 3F1 05 I Develop training course for key refueling tasks. I NT I 04/91 I I I. I I I ~ I I I I I I I I' I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 1%1/90 I I I I I I Tssii?g I Palo Verde Nuclear Generating Station Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Plant Operations and Maintenance-Strategy C: Improve maintenance support for operations. Site Maintenance S Year PVNGS ObJectlve B: Improve control of special and previously used tools. 1-Year ObJectlve: Implement electronic control and tracking of tooling. MaJor Tbsp B: Central Maintenance improvement; Pat Brandjes (Central Maintenance) interface Objective ask Description Responsibility Org. Due Date Status Reference Budget 3.C.6 01 Develop and implement procedure for tool Maint. Stds- 09/90 Later Later Later I control. I I I I I I I I I 3.C.6 02 implement computer tracking of tools. Cent. Maint- WSD 03/91 I I I I I 3.C.6 03 I Complete tool inventory and establish release I Cent. Maint- IMC 03/91 I I control program. I I I I I I I 3.C.6 04 IDefine tool storage requirements. I Cent. Maint- IMC 04/91 I I I 3.C.B 05 I Issue tool control procedures. IMaint. Stds- I 04/91 I I I I I I I I I I I I I I I I I I I I I .I I I I I I I I I. I I I I I I I I I I .I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Palo Verde Nuclear Generating Statiori .. Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Plant Operations and Maintenance-Strategy C: Improve maintenance support for operations. Site Maintenance 5-Year PVNGS ObJectlve 2: Complete and implement Preventive Maintenance (PM) program improvements by 1991. 1-Year ObJectlve: Complete and implement Preventive Maintenance (PM) program improvements and monitoring mechanisms. MaJor 'hsk 8: PM'Itrsk Force: Responsibility - Ron Younger (Plant Standards) Interface Description Responsibility Org. Due Date Status Reference Budget 3.C.2 01 Establish PM Task Force. Pit Stds - R. Younger V Complete Later Later I I I I 3.C.2 02 Define required PM program for all components Pit Stds - R. Younger 06/90 Complete I I I I I I ) I using evaluation logic. I I I I I I I 3.C.2 )03 I Establish evaluation process for model plant I Pit Stds - R. Younger I Tech Stdsl 06/90 I Complete I I I I system. I I I I I I I I I I I I I I 3.C.2 )04 Evaluate essential cooling water system (EW) Pit Stds - R. Younger Tech Stds) 07/90 Complete ) ) I I I I I 8 make recommendations for PM modTiications I I I I I I ) 3.C.2 ) 05 ) Continue to evaluate plant systems (104 ) Pit Stds - R. Younger ) Tech Stds) 12/30/91 I Ongoing I I ) remaining). I I I I I I I I 3.C.2 ' 06 Revise plant procedures as applicable. Pit stds - R. Younger ITech Std) 12/30/91 I Ongoing I I I I I I I I I I I I I I I I I I I, I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I . I I I I I I I I I . I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I re I ) 0' O. Palo Verde Nuclear Generating Station Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Nuclear Production-Strategy C: Improve maintenance support for operations. Technical Support 5-Year PVNGS ObJectlve 3: Develop and implement standard equipment specifications for corrective maintenance. 1-Year ObJectlve: Develop and implement nine (9) standard equipment spec Tiications for corrective maintenance. MaJor Task 9: Standard Equipment SpecNcatlons: Responsibility - W. Webster - Component and Specialty Engineering (CSEj. Interface ObJecttve Ihsk Description Responsibility Org. Due Date Status Reference Budget 3.C.3 01 Develop maintenance specs for fastener CSE - G. Waldrep Maint. 03/32/91 Later SEEP, Later I torquing. I I I Section 4.3 I 'I CSE - G. Waldrep I I 3.C.3 02 Develop maintenance specs for sealant Maint. 04/31/92 application. I I I I s.C.s 03 Develop maintenance specs for MOVs and CSE - G. Waldrep Maint. 08/31/91 I I I testing. I I I s.c.s 04 Develop maintenance specs for Cable Splicing CSE - D. Smyers IMaint. 07/31/91 I I I I I 3.C.3 I05 I Develop maintenance specs for scaffolding. I CSE - R. Fongemie IMaint. I 04/30/91 I I I 3.C.3 I 06 I Develop maintenance specs for rigging. I CSE- R. Fongmie IMaint. I 07/31/91 I I I I I I I . I I I 13.C.3 l07 Develop maintenance specs or 're doors CSE - R. Fongemie IMaint. 01 31/91 I I I I I I 3.C.3 IOB I Develop maintenance specs for valve packing. I CSE - G. Waidrep IMaint. I 11/30/91 I I I 3.C.3 09 Develop specs for control of transient -CSE - R. Fongemie Maint.' 05/31/91 I I I I I- I I combustibles. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I O. DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE X BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

1. Improvement initiatives Five-Year & 1991 Five-Year Ob'ective, to resolve management Plans, Goal 2, Integrate PVNGS Business issues not in place long Strategy B, Plan into daily work enough to achieve desired Objective 1. activities to assure results. (Cover Letter, continuity and consistency

2) of managerial direction.

1991 Ob'ective, Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans. See Cover Letter transmitting Business Plan description of how 'or Business Plan has been designed to assist PVNGS managers, supervisors and employees in carrying out PVNGS'ission.

2. Rate at which major Business Plan Strategies, objectives and issues being resolved overall. tasks related to protection limited by: of the public health and

-insufficient top level safety and the environment improvement program are integrated under Goal 1, integration; ~Safet ; those related to -lack of systematic/ improving individual complete programs, plans effectiveness and and implementing accountabilities are strategies for all integrated under Goal 2, issues; Professionalism; k 4 0 30 iJULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION) CRO88-REFERENCE MATRIX PAGE 2 BU8INESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

2. Continued:

-insufficient management those related to maximizing oversight of electric generation and improvement efforts; improving organizational -organizational effectiveness and account-instability, ability under Goal 3, uncertainty, Production; and those insecurity (Cover related to reducing the cost Letter, 2) of generation and improving financial accountability under Goal 4, Cost. See Cover Letter transmitting Business Plan and Introduction to Business Plan for discussion of each of the three tiers of the Business Plan and their relationship. Note: APS has established a file at PVNGS for documenting progress on DER-related actions not management related. lt' DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 3 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

3. Additional management Five-Year and 1991 attention needed to Plans, Goal 3, improving critical-self resolve-Engineering and Strategy B; assessments, root cause Maintenance programmatic Strategy D, analysis and the timeliness issues which continue to Objective 8. of corrective actions.

adversely affect root cause analysis and timely corrective actions for plant, system, and component problems (Cover Letter, performance monitoring 2). program by March 1992. 1991 requirements and scope of the performance monitoring progress and develop a plan to achieve the 1992 date.

4. Attention is needed for Five-Year and 1991 Ob ectives 1-3 relate to the PVNGS MOV and check Plans, Goal 1, making and meeting the valve programs to ensure Strategy C, regulatory and industry long-term reliability of Objectives 1, 2, 3. commitments, such as those the components (Cover related to the MOV and check Letter, 2). valve programs.

See third-tier Task Plan regarding MOV program; check valve program to be treated similarly.

5. Increased attention to Awaiting approval See Cover Letter the Plant Review Board of Tech. Spec. transmitting PVNGS Business will be required to raise change. Plan regarding NRC review of the overall effectiveness documentation on DER-related of the PRB (Cover Letter, actions.

2). 't I l DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 4 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

6. APS must define its own Business Plan The Business Plan has been priorities and balance overall. designed to facilitate its resources in an setting priorities and integrated manner that balancing resources in an will provide the most integrated manner.

rapid and sustained improvement in Palo See Entry No. 2 Verde's safety performance (Cover Letter, 2).

7. Deficiencies in leader- Five-Year & 1991 ship, management Plans, especially individual performance and involvement, teamwork, Goal 2, Strategies resource utilization, B & C; Goal 3, Improve communications and communications, Strategies B & G. teamwork; Goal 3, strate<<tr accountability, B, Improve effectiveness of creativity, all organizations; Stratecty technical expertise, G, Improve work control ownership, processes.

motivation, work planning, work control, work prioritization, problem identification, problem resolution, and corrective action. (Executive Summary, i) DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 5 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 'e A number of functional Five-Year and 1991 areas, in particular Plans, Goal 2, .individual performance and maintenance and Strategy B, engineering, needed Objectives 2, 3, 4, 2-5 concern standards and increased attention to 5; Goal 3, expectations, including foster greater emphasis Strategies C & D, timely actions, and on management, owner- Objective l. developing adherence to ship, and urgency. procedures. Goal 3, (Executive Summary, i) 1 both foster ownership. See also Entry No. 3.

9. Engineering support often Five-Year & 1991 untimely and inadequate Plans, Goal 2, train, develop and retain a because of: Strategies A, B, C; professional, competent

-management instability Goal 3, Strategy D. and deficiencies; individual performance and -strained resources; -poor communications. Improve communications and (Executive Summary, ii) teamwork; Goal 3, StratectSr D, Improve engineering support for operations and maintenance. 0 DER/PVNGS BUSINESS PLAN (INITIAL ION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 6 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE- COMMENTS

10. EER system ineffective Five-Year & 1991 and overwhelming systems Plans, Goal 3, improvement in all areas of engineers with paperwork. Strategy D. engineering performance, (Executive Summary, ii) including identification and workoff of items.

11. Much of the time spent by See Entry No. 10.

engineering personnel to resolve various [EER] issues was a misuse of resources. The licensee was ineffective in screening out frivolous or irrelevant EERs or rerouting them to other organizations if they were not engineering related. (Executive Summary, ii)

12. The new integrated See Entry No. 10 department-wide work prioritization system was not yet effective.

(Executive Summary, ii) I 1 DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE. MATRIX 30 JULY 90 PAGE 7 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

13. Most of EED's efforts Five-Year & 1991 Five-Year & 1991 Ob ective:

involved reacting to Plans, Goal 3, Disposition engineering whichever plant submitted Strat'egy D, requests for support based the initial assistance Objective 2. on operational priorities request or whoever and within established time applied the most pressure frames by 1992. to obtain engineering support. (Executive Summary, ii)

14. Maintenance tasks not Five-Year & 1991 See Entry No. 9 regarding always being performed in Plan, Goal 2; Goal a timely, quality and 3, Strategies C & Improve Maintenance Support coordinated manner due G.

to: Improve Work Control -ineffective management; processes. -strained resources; -inadequate procedures & programs. (Executive Summary, ii)

15. Lack of coordination of See Entry Nos. 3, maintenance activities 14.

resulted in delays in the performance of work and interfered with proper root cause analysis. (Executive Summary, ii)

16. Inadequate planning for Five-Year & 1991 and management of Plans, Goal 3, planning, scheduling and refueling outages. Strategy F. management.

(Executive Summary, ii)- DER/PVNGS BUSINESS PLAN 0 (INITIALVERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 8 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

17. No central person or Resolved. Outage Planning and organization responsible Management organization for managing the outages. formed. General Manager (Executive Summary, ii) position and has been created filled.

18. Little pre-staging of Five-Year & 1991 parts for outages, Plans, Goal 3, control outages to meet tangible plans to deal Strategy F, schedules.

with emergent work, Objective l. cutoff date for submission of maintenance modification activities to the outage schedule. (Executive Summary, ii)

19. Maintenance work orders Five-Year & 1991 inconsistent in level of Plans, Goal 3, control processes; Five-detail and often Strategy G. Year Ob ective 1, Reduce contained errors. work order reje'ction rate by (Executive Summary, ii) Complete development of model work orders by 1992.

training and qualification of work planners and schedulers by 1992. simplification of work = control processes: by 1992. DER/PVNGS BUSZNESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 9 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

20. Work packages and See Entry No. 19.

reference materials: inaccurate, cumbersome, difficult to use, resulting in increased probability of maintenance errors. (Executive Summary, ii)

21. Maintenance management See Entry No. 19.

not sufficiently aware of personnel deficiency reporting systems and equipment failure data trending programs to effectively trend maintenance activities and initiate corrective actions as appropriate. (Executive Summary, ii) h ,II DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE XO BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

22. MOV program weaknesses: Five-Year &.1991 See Entry No. 4. Also see

-control of MOV Plan, Goal 1, draft 1991 Task Plan for setpoints; Strategy C, Motor Operated Valves -use of MOV data base Objectives 1, 2, 3. (MOVs) . drawing; -lack of baseline data for many MOVs; -lack of detailed procedures for MOV disassembly and reassembly; -lack of proper documentation for MOV setpoints; -internal responses to industry experience reports incomplete and untimely. (Executive Summary, iii) 1 l DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 11 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

23. QA program weaknesses: Five-Year & 1991

-deficiencies not, being Plan, Goal 3, effectiveness of all identified; Strategy B, -ineffective corrective Objectives 1, 2, 3, relates-to improving actions; 4) 5) 6 capability to conduct -slow implementation of critical self-assessments; corrective actions because of: proactive problem identifi-programmatic cation and resolution; weaknesses; insufficient line lessons learned effectively; organization support; slow determina- root cause and human tion of root cause; incomplete deter-performance evaluations;, mination of root repeat internal, NRC or INPO causes. 9 (Executive Summary, iii) improving management of station backlogs.

24. PRB not functioning See Entry No. 5.

effectively: -lack of direction; -slow progress in developing improve-ment program. (Executive Summary, iii) DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 12 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

25. System misalignment Five-Year & 1991 events were being caused Plans, Goal 2, individual performance and by: Strategy B, accountability. Five-Year

-programmatic weaknesses; Objectives 2, 3, 4, -inattention to detail; 5, 6. communication of standards -independent verification not working; 3, implementation of -system status prints and results-oriented performance valve logs not plans and appraisals; being maintained; -operator inattention. quality, attention to detail (Executive Summary, iii) and timely actions; performance feedback.

26. Communications between Five-Year & 1991 operations management and Plans, Goal 2, communication and teamwork; staff not effective: Strategy C, Five-Year Ob ective 3,

-inconsistent guidance; Objective 3; Goal Promote effective, ongoing -poor implementation 3, Strategy H, communication with co-among the 3 units of 2 Objective 6. workers and peers. 1991 policy letters used to reemphasize normal effective ongoing practices. communications with co-(Executive Summary, iii) workers and peer personnel at 'other plants and other Improve the plant configuration management, Five-Year Ob'ective 6, Achieve necessary and desirable unit consistency. 1991 Ob ective 6, When differences are identified, DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 13 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS prioritize changes required to achieve necessary and desirable unit consistency.

27. NRC concerned about Palo Five-Year & 1991 Verde ability to continue Plans, Goal 2, train, develop, and retain a to apply resources Strategy A, professional, competent necessary to develop, Objective 1; Goal maintain and improve 4, Strategy B, qualified individuals to training programs because Objective 3. perform job functions. Goal of the large use of contractors and their management cost control upcoming release. practices, Five-Year and (Executive Summary, iii) 1991 Ob'ective 3, identifies staffing levels which reflect approved staffing recommendations.

28. Some instances in See Entry No. 25.

surveillance testing of lack of attention to detail during planning, performance and review activities. (Executive Summary, iii)

29. Inadequate progress in See-Entry No. 4.

response to industry guidance on check valve testing.- (Executive Summary, iii) DER/PVNG8 BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 iTULY 90 PAGE Xh BU8INESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

30. Inadequate progress on 50 See Entry- No. 2. See Cover Letter regarding major initiatives due to: relationship of Business

-insufficient top level Plan and PVNGS programs and improvement program initiatives. integration; -lack of systematic/ complete programs, plans and implementing = strategies for all issues; -insufficient management oversight of improvement efforts; -organizational instability, uncertainty and insecurity. (Executive Summary, iv) iii-

31. Additional management See Entry No. 3.

attention needed to resolve engineering and maintenance programmatic issues affecting adequacy of root cause analysis and timely corrective action. (Executive Summary, iv)

32. Attention needed for MOV See Entry No. 4.

and check valve programs. (Executive Summary, iv) DER/PVNGS BUSINESS PLAN (INITIAL r RSION) CROSS-REFERENCE MATRIX 30 JULY 90-PAGE 15 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 33 Increased attention See Entry No. 5. needed to increase overall effectiveness of PRB. '4. (Executive Summary, iv) Insufficient top-level See Entry No. 4. improvement program integration. (2.1) See Entry No. 2.

35. Lack of systematic/

complete program plans and implementing strategies for all issues. (2.1) 36 ~ Insufficient management .See Entry No. 2. oversight of improvement. (2. 1)

37. Organizational insta- See Entry No. 2.

bility, uncertainty, and in security. (2.1)

38. Lack of communication of See Entry No. 25 Palo Verde management attitudes, beliefs, values to Palo Verde employees. (2.1.1(1),

3.1.3)

39. Lack of strategies/ See Entry Nos. 1, schedules for correcting 2, 6.

management issues. (2.1.(1), 3-1.3) l j DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 1.6 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

40. Little assurance that See Entry Nos. 1, Excellence Program plans 2, 6.

will be implemented on established schedules. (2.1.1(2), 3.1.8)

41. Executive V.P.'s 5-point Five-Year & 1991 Executive Vice President's plan lack emphasis. Plans, Goal 2, 5-point plan reflected in (2.1.1(3), 3.1.3) Strategy B, Business Plan objectives Objectives 1, 2, 3, identified in Column 2.

4, 5, 6; Strategy C, Objectives 1,2,3; Goal 3, Strategy B, Objective 1

42. MIS not integrated into a Five-Year & 1991 Five-Year Ob'ective 9, network or centralized Plans, Goal 3, Integrate management from organizational Strategy B, information systems by 1994.

standpoint. (2.1.1(4), Objective 9. 3.1.4)

43. Managers not, serving as See Entry No. 25, See Entry No. 25 for role models. (2.1.1(5), Goal 2, Strategy A, discussion of Goal 2, 3.1.2) Objective 3 individual performance.

develop and retain a professional, competent managerial and supervisory skills. t l DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 17 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

44. New management, team not See. Entry No. 25 unified, not always communicating philosophy and values consistent with those of Executive.

V.P. (2.1.1(7), 3.'1.3 & 3.1.5)

45. Filtering of messages; Five-Year and 1991 See Entry No. 25 for lack of 2-way Plan, Goal 2, communication. (2.1.1(7),. Strategy B, 3.1.3 & 3.1 5)

~ Objective 6; Five-Year Ob ective 1, Use Strategy C, daily activities to improve Objectives 1, 2, 3. teamwork and morale throughout the organization; managers and supervisors seek feedback from Promote effective, ongoing communication with co-.- workers and peers.

46. Financial difficulties of Not addressed Not considered a significant Pinnacle West. (2.1.1(8), concern.

3. 1. 1)

47. Management participation Five-Year & 1991 See Entry No. 25 for and involvement still Plans, Goal 2, objectives; Entry for need greater emphasis. Strategy B & No. 45 (2.1.1(10)I 3.1.3) Strategy C, 3 Objectives 1, 2, 3.

DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 18 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

48. Problem identification See Entry No. 23 ineffective at Palo Verde. (2.1.1(12), 3.1.5)

49. Systems vere ineffective Five-Year & 1991 See Entry No. 23 regarding for determining problems, Plans, Goal 3, regarding Goal 2, analyzing root causes, Strategy B; No. 25, making timely decisions Objectives 1, 2, 3, concerning corrective 4, 5, 6; Goal 2, actions, prioritizing Strategy B, corrective actions, and Objective 4.

controlling the work to achieve the desired results on schedule. (2.1.1(13), 3.1 ') 50 Little effort devoted to See Entry No. 6 advance planning. '1. (2.1.1(14), 3 '.6) Licensee not setting See Entry Nos. 2, agenda, but external 6. forces. (2.1.1(14), 3.1.6)

52. Resources for initiatives- See Entry Nos. 2, not fully considered in 6.

budget documents. (2.1.1(15), 3.1.8) DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 19 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

53. Lack of understanding of See Entry No. 25 standards, expectations, relationship to individual accounta-bility. (2.1.1(16), 3.1.3, 3.1.5)

54. Deficient job Five-Year & 1991 descriptions with respect Plans, Goal 2, to performance measures. Strategy B, implement results-oriented (2 '.1(17), 3.1.4) Objective 3. performance plans,and appraisals consistently by 1991. 1991 Ob'ective 3, Develop and implement results-oriented performance plans and appraisals by April. Adjust compensation in accordance with appraisal by March 1992.

55. Poor performance not See Entry No. 54.

recognized. (2.1.1(18), 3.1.4) 1 DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PACE 20 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

56. More timely decision Five-Year & 1991 Five-Year Ob'ective 4, making needed (2. 1. 1 (19), Plans, Goal 2, Emphasize quality, attention 3.1.5) Strategy B, to detail and timely Objective 4 actions. 1991 Ob'ective 4, Emphasize quality, attention to detail, and timely actions. Managers and supervisors .incorporate these as performance elements and reinforce in daily activities, staff meetings and one-.on-one sessions.

57. Management Review Five-Year & 1991 Five-Year Ob ective 3, Committee (MRC) charter Plans, Goal 2, Promote effective, ongoing and representation .not Strategy C, communication with co-broad enough should Objective 3. workers and peers; 1991 cover all 3 units. (15)

(2.1.1(20), 3.1.9) effective ongoing communication with- coworkers and peer personnel at other plants and other PVNGS units.

58. Lack of praise and See Entry No. 54.

financial rewards for good performance. (2.1.1(21), 3.1.1 and 3.1.9) l i DER/PVNGS BUSINESS PLAN (INITIAL ERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 21 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 59; Potentially critical Five-Year & 1991 staffing problem Plans, Goal 2, develop and retain a present shortage of Strategy A. professional, competent operators. (2.1.2(1), staff. 3.2.2)

60. Present shortage of Five-Year & 1991 See Entry No. 59 regarding operators results in more Plans, Goal 2, overtime, less job Strategy A; Goal 4, satisfaction. (2.1.2(1), Strategy B, (3.2.2) Objective 2. overtime within budget.

61. Less frequent meetings Five-Year & 1991 See Entry No. 45 regarding between management and Plans, Goal 2, Five-Year Ob ectives 1 & 2; operators because of Strategy C, 1991 Ob ective 1, Develop a operator shortage. Objectives 1 & 2. plan and conduct an (2. 1. 2 (1), 3. 2. 4) assessment of teamwork and morale; 1991 Ob. ective 2, Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.

62. Occasional lapses of Five-Year & 1991 See Entry No. 25 regarding oversight by senior Plans, Goal 2, reactor operations. Strategy B, (2.1.2(2), 3.2.3) Objective 4; Strategy C, Objective 2.

I DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 22 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 63 Lack of procedure to Five-Year & 1991 Five-Year Ob'ective 2, control required reading Plans, Goal 2, Develop technical and inter-. for operating crews; Strategy A, personnel skills through Informal reading program Objective 2. formal and informal did not specify time training. limits, criteria for adding new material; not '4. audited. (2. 1.2(7), 3.2.3) Failure to close valve Five-Year & 1991 Five-Year Ob ective 4, because of inattention to Plans, Goal 2, Emphasize quality, attention detail. (2.1.2(8), 3.2.3) Strategy B, to detail, and timely Objective 4. actions.

65. Failure to close valve Five-Year & 1991 See Entry No. 25 regarding because of weakness in Plans, Goal 2, programmatic controls Strategy B, associated with Objectives 2, 3, 4, independent verification. 5.

(2 '.2(8), 3 '.3)

66. System status Resolved Procedures revised.

configuration control ineffective; history of licensee identified problems with system status prints. (2.1.2(10), 3.2.3) t il I f i DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 23 BUSINESS .PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

67. Operating procedures weak Five-Year & 1991 from a human-factors Plans, Goal 3, .Nos. 3 and 4.

standpoint by requiring Strategy B, reference to other Objectives 3 & 4. documents (procedures not self-contained). (2.1.2(11), 3.2.3)

68. Independent verification See Entry No. 65.

weaknesses: -not consistently required; -not always performed in independent manner; -not always performed in sequence specified in surveillance procedures. (2.1.2(12), 3 ' 3)

69. Communications between Five-Year & 1991 Five-Year Ob ective 1, Use operations and other Plans, Goal 2, daily activities to improve groups not always Strategy C, teamwork and morale effective. (2.1.2(13), Objectives 1 & 3. throughout the organization.

3.2.4) Five-Year Ob ective 3, Promote effective, ongoing communications with co-workers and peers. 1991 effective ongoing communications with co-workers and peers at other plants and other PVNGS units. DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRZX 30 JULY 90 PAGE 24 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

70. Need for greater Five-Year & 1991 See Entry No. 25 regarding awareness and ownership Plans,< Goal 2, of plant equipment during Strategy B; Goal 3, extended outages. Strategy C, (2.1.2(13), 3.2.4) Objective 1; personal ownership by Strategy D, initiating problem-solving Objective 1 at the lowest practical proactive engineering posture in daily activities to foster ownership of plant systems.

71. Heavy reliance on See Entry No. 27.

contractors and their impending release raises concern about licensee's ability to continue applying resources necessary to develop, maintain, improve current training program. (2.1.2(19), 3.2.6)

72. Human error significant Goal 2, Strategy B, See Entry No. 25 regarding contributor to component Objectives 4 & 5.

failures in conduct of maintenance activities, including inattention to detail in conduct of maintenance activities. (213(1)/3 ~ 3 lg3 10) 35'.3. 0 DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 25 BU8INE88 PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 73 'nadequate work orders; See Entry No. 19. work packages and reference materials difficult to use. (2.1.3(2), 3.3.2 and 3.3. 6)

74. Inadequate outage See Entry Nos. 16, planning and management. 17, 18 (2.1.3(3), 3.3.4)

75. Maintenance management See Entry Nos. 19, not sufficiently aware of 20, 21.

quality deficiency reporting system and equipment failure data trending program. (2.1.3(4), 3.3.5) 76 ~ Maintenance and work See Entry Nos. 19, control center not 20, 21. understood nor implement quality deficiency -reporting system. (2.1.3(4), 3.3.5) See Entry Nos. 14,

77. Lack of coordination of 15.

activities during maintenance have adverse effects delays and interference with proper root cause analysis. (2.1.3(4), 3.3.4) DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 26 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

78. Some lack of attention to Five-Year & 1991 See Entry No. 25 regarding equipment condition. Plans, Goal 2, (2.1.3(7), 3.3.7) Strategy B, Entry Nos. 61 & 69 regarding Objective 4; Goal 3, Strategy C, Objective 1.

79. MOV program weaknesses: See Entry Nos. 4, See 1991 Task Plans for

-improper use of MOV data 22. Motor Operated Valves base training; (MOVs). -inadequate control of MOV setpoints; -lack of MOVATs baseline data for many MOVs; -lack of detailed disassembly and reassembly procedures; -lack of proper documen-tation for MOV setpoints; -incomplete/untimely response to industry experience reports concerning MOVs; -problems identified from failure data trending program. (2.1.3(8), 3 '.8)

80. Equipment failure See Entry No. 72.

trending reports show high number of personnel DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 0 30 JULY 90 PAGE 27 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS errors, including maintenance errors. (2. 1.3 (9), 3.3.9)

81. Inadequate parts Goal 3, Strategy C,"

availability. Objective 1; maintenance support for (2.1.3(10), 3.3.9) Strategy G, operations; Five-Year Objectives 2 & 3. personal ownership by initiating problem solving at the lowest practical work control processes. development of model work Complete training and qualification of work planners and schedulers by 1992.

82. Inadequate communications Goal 2, Strategy C, See Entry 26 for Goal 2, and planning between Objective 3.. See materials management Entry No. 101.

group and units. (2.1.3(10), 3.3.9) I DER/PVNQS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 iJULX 90 PAGE 28 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

83. Inadequate basis for Goal 4, Strategy A, available inventory. Objective 5. inventory value (2.1.3(10), 3.3 ') warehouse.

below $ 140 million. See also Goal 3, Strategy C, implement preventive Objectives 2 & 3. maintenance program improvements by 1991; implement standard equipment specifications for corrective maintenance.

84. Some weaknesses in See Entry No. 25..

implementation of surveillance testing: -lack of attention to detail during planning; performance and review activities. (2.1.4(1), 3.4.3)

85. Inadequate response to See Entry Nos. 4, industry guidance on 29.

check valve testing. (2-1.4(3), 3.4 ')

86. Comprehensive program and See Entry Nos. 4, implementing procedures 29.

for augmented inspection of designated check valves not completed. (2.1.4(3), 3 '.3) DER/PVNGS BUSINESS PLAN (INITIAL ERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 29 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

87. Plant Review Board See Entry No. 5.

performance unimproved performance ineffective: -known weaknesses continued; -improvement plan not yet effectively implemented. (2.1.5(1), 3.5.10)

88. QA audit program weak: See Entry No. 23.

-audits based primarily on T. S. & compliance oriented -inflexible with respect to discretionary invest-igation by auditors on bases of experience and expertise; -relatively few safety-significant items were identified during (2.1.5(4), 3 ' ') 1989.=

89. Many items identified See Entry No. 23.

from QA audits not properly managed and some corrective actions were not timely or appropr-iate. (2.1.5(4), 3.5.4) DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 J'ULY 90 PAGE 30 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

90. Further improvements can Five-Year & 1991 be made to the surveil- Plans, Goal 3, effectiveness of all lance program. e.cC., in Strategy B, organizations; Five-Year use of corrected-on-the- Objectives 1 & 2.

spot methodology to to conduct critical self-resolve deficiencies. (2.1.5(5), 3.5.5) Improve proactive problem identification and resolution.

91. One weakness in vendor QA Five-Year & 1991 program availability Plans, Goal 3, Evaluate and implement and use of vendor Strategy B, lessons learned from PVNGS rejection data from site Objective 3. and industry experience.

receipt in'spection process. (2.1.5(6), 3 ' ')

92. Weaknesses still remain Resolved. Material Nonconformance in QA trending program Report (MNCRs) program resulting in inaccurate added.

picture to management regarding extent of some See Cover Letter problem areas. transmitting PVNGS Business (2.1.5(7), 3.5.7) Plan regarding NRC review of documentation on DER-related actions.

93. No "after completion of See Entry No. 23.

work" review of work requests by QC organization or any of QA organizat'ions. (2. 1. 5 (8), 3. 5. 8) DER/PVNGS BUSINE8S PLAN (INITIAL r RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 3L BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

94. Weak problem Five-Year & 1991 Five-Year Ob ective 2, identification. Plans, Goal 3, Improve proactive problem (2 1 5 (9), 3. 5. 9)

~ Strategy B, identification and Objective 2. resolution.

95. Significant backlog of Five-Year & 1991 Five-Year Ob'ective 6, deficiencies. Plans, Goal 3, Improve management of (2.1.5(9), 3.5.9) Strategy B, station backlogs.

Objective 6.

96. Problem resolution and Five-Year & 1991 See Entry Nos. 94 and 25 for implementation of Plans, =-Goal 3, description of objectives.

corrective actions slow. Strategy B, (2.1.5(9), 3.5.9) Objective 2; Goal 2, Strategy B, Objective 4.

97. Urgency of problem Five-Year & 1991 See Entry No.'5 regarding resolution at lower Plans, Goal 2, working level not yet Strategy B, routine part of Objectives 2, 3, 4, Improve proactive problem performance. 5; see also Five- identification and (2. 1. 5 (9), 3. 5. 9) -Year/1991 Goal 3, resolution. Goal 3, Strategy B, Objective 2 and Promote personal ownership Five-Year/1991 Goal by initiating problem-3, Strategy C, solving at the lowest Objective 1. practical level.

98. Root cause analysis weak. Five-Year & 1991 (2.1.5(9), 3.5.9) Plans, Goal 3, cause and human performance Strategy B, evaluations.

Objective 4. I DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 32 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

99. To prevent or reduce in Five-Year & 1991 severity plant events or Plans, Goal 3, implement lessons learned degraded equipment, Strategy Bi from PVNGS and industry further improvements in Objective 3. Goal operating experience 2, Objective 4. Emphasize quality, attention review program are needed to detail, and timely to benefit from lessons actions.

learned and to perform adequate and timely evaluation and corrective action. (2.1.5(11)i 3.5.11) 100.NED personnel lack Five-Year & 1991 actual nuclear design Plans, Goal 2, technical and inter-experience. Strategy Ai personal skills through 2.1.6(1) i 3.6.1 & 3.6.2) Objective 2. formal and informal training. 0 DER/PVNGS BU8INE88 PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 a7UIeX 90 PAGE 33 BUSINESS PEAN DER OBSERVATION DER LOCATION CROS8 REFERENCE COMMENTS 101. Existing weaknesses Five-Year & 1991 diminish quality, Plans, Goal 3, engineering support for quantity, timeliness Strategy D. operations and maintenance. of engineering m support provided by See also Entry Nos. engineering: 10, 11, 12, 13. -large EER backlog of largely insignificant issues; -inadequate control/ screening of EERs forwarded to EED -unrealistic definition of system engineers'esponsibilities and authorities; -inadequate management control of systems engineers'ork assignments; -overlap of responsi-bilities among RNE, EED and NED; -unclear definition of function and authority of NED system engineer; -lack of urgency and team work in addressing engineering problems, providing plant support; fly DER/PVNGS BUSINESS PLAN (INITIAL- RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 34 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS -inadequate staff to handle assume workload; -conflicting work priority systems between engineering (onsite and corporate) and site organizations; -lack of stable management: work force; --policy and practices; direction. (2 ~ 1 ~ 6(2) i 3.6.2, 3.6.3) 3 ~ 6 li 102.Continual management Five-Year & 1991 See Entry No. 2 regarding changes impair both Plans, Goal 2, review of progress on DER-morale and productivity. Strategies A, B, C. related actions at PVNGS (2. 1. 6 (3), 3. 6. 1) Attract, train, develop and retain a professional, Improve individual 'performance and accountability (see Entry Improve communication and teamwork (see Entry Nos. 61,

69) .

ll f 1 DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 35 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 103. Overall inability to See Entry Nos. 9, take timely, effective corrective action to 10, ll, 12, 13. resolve component or system deficiencies or failures, a major programmatic weakness. (2.1.6(5), 3.6.4) 104. Many elements of See Entry No. 1, Engineering Excellence See also Entry Nos. Programs far from 2, 6, 40. complete. (2.1.6(6), 3.6.5) 105. Some weaknesses observed Five-Year and 1991 with design bases Plans, Goal 3, critical, safety-related reconstitution program: Strategy H, plant design basis -design discrepancies Obj'ective 1, 2. documentation. identified in NED open items summary list not evaluated promptly for configuration management operability/report- program by 1992. ability; -operating, surveillance, maintenance procedures, FSAR and non-design-basis output documents not reviewed for adequacy and complete-ness. (2. 1. 6 (7), 3. 6. 6) DER/PVNGS BUSINESS PLAN ('INITIAL SION) CROSS-REFERENCE MATRIX 30 iYULT 90 PAGE 36 . BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 106. Several EDG design Five-Year & 1991 See Entry No. 105. issues identified. Plans, Goal 3, (2 '.6(8), 3.6.7) Strategy H, Objective 2. 107. Numerous design change Five-Year & 1991 packages cancelled for Plans, Goal '3, no apparent reason or Strategy H, Achieve necessary and not uniformally'in- Objectives 4 & 6. desirable unit consistency. stalled in all units: -poor initial modifica-tion screening by engineering; ,modification process Five-Year & 1991 needs -improvement; Plans, Goal 3, streamline the design change -Plant Modification Strategy D, process. Committee was Objective 4. established. (2 '.6(11)) 3 6.13) DER/PVNOS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRZX 30 O'ULX 90 PAGE 37 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 108. Some instances in which See Entry Nos. 4, licensee took a non- 22, 76. conservative approach to design calculations: -several MOV parameters not well controlled or documented; -commitment by NED to reconstitute all MOV design basis set points and develop formal thrust calculations as part of response to GL 89-10 '2.1.6(13), 3 ' '5) 109. Ineffective implementa-tion of failure data trending (FDT) program: -neither maintenance nor Resolved. See Entry No. 2 regarding NED on distribution review of progress on DER-list for FDT reports; related actions at PVNGS -programmatic and EED site. implementation weaknesses limit effectiveness in Five-Year & 1991 improving equipmen't Plans, Goal 3, plant, system and reliability. Strategy D, performance monitoring (2.1.6(14), 3.6.16) Objective 8. program by March 1992. e 0