ML17305B273

PVNGS 1991 Business Plan.

ML17305B273
Person / Time
Site:	Palo Verde
Issue date:	07/31/1990
From:	ARIZONA PUBLIC SERVICE CO. (FORMERLY ARIZONA NUCLEAR
To:
Shared Package
ML17305B267	List: ML17305B266 ML17305B273
References
PROC-900731, NUDOCS 9012280108
Download: ML17305B273 (261)

Text

PVNGS 1991 BUSINESS PLAN JULY 1990 90i2280108 9'0073i PDR ADOCK 05000528 PDR C 4 lj l V TRODUCTION"This initial version of the PVNGS 1991 Business Plan presents the one-year objectives for the operation of Palo Verde Nuclear Generating Station (PVNGS).It also integrates PVNGS priorities into a one-year plan to help employees understand the PVNGS mission and goals..Our mission is to generate electricity in a safe, reliable, economic, and environmentally sound manner that benefits our customers, owners, and employees.

PVNGS is a business enterprise that must operate in a manner that best serves the interest of our shareholders and customers, The.1991 Business Plan consists of:-A restatement of the goals, strategies, and objectives from the Five-Year Business Plan;-A 1991 objective for each five-year objective and corresponding strategy;-The organizations responsible for contributing to achieving each goal and;-Numeric objectives for each department, as applicable.

The 1991 Business Plan supports the Five-Year Business Plan which presents the PVNGS mission and the long-range goals, strategies, objectives, and resources that support the mission.The 1991 plan is supported by task plans which identify activities and responsibilities for achieving yearly objectives.

The Qve-year plan, the 1991 plan, and the task plans are updated annually to incorporate changes and statused quarterly to monitor progress and reQect achievements.

All levels of PVNGS management participated in developing appropriate elements of this plan.NOTE: The absence of a date indicates an ongoing activity or that the due date of an objective is the last day of 1995 for Qve-year objectives and 1991 for, one-year objectives.

Due dates shown are the last day of the period indicated.

tg MISSION GOALS S TRATEGIES PVNGS 1991 BUSINESS PLAN MISSION: The mission of the Palo Verde Nuclear Generating Station is to generate electricity in a safe, reliable, economic, and environmentally sound manner for the benefit of our customers, owners, and employees.

Goal 1: safet-Protect the environment and the health and safe of the ublicandem lo ees.(JNB)Strategies:

A.Provide a safe work environment for all employees.

B.Minimize personnel radiation exposure and the generation of radioactive materials and waste.C.Meet or exceed regulatory requirements.

D.Maintain safety equipment in a state of readiness to support plant operations and minimize challenges.

E.Minimize use of hazardous materials and production of hazardous waste.Goal 2: Professionalism

-Maximize individual erformance.(BEB)Strategies:

A: Attract, train, develop, and retain a professional, competent staff.B.Improve individual performance and accountability.

C.Improve communication and teamwork.Goal 3: Production

-Maximize electric eneration and im rove or anizational effectiveness.(JML)Strategies:

A.Maximize production efficiency.

B.Improve effectiveness of all organizations.

C.Improve maintenance support for operations.

D.Improve engineering support for operations and maintenance.

E.Improve chemistry support for operations.

F.Improve outage planning, scheduling, and management.

G.Improv>>work control processes.

H.Improve plant configuration management.

Goal 4: Cost-Reduce overall cost.(ECS)Strategies:

A.Manage resources in a cost-effective manner.B.Improve management cost control practices.

.t PVNGS 1991 BUSINESS PLAN Goal I: Safety-Protect the environment and the health and safety of the public and employees.-

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~Sk t A: P 8 f*k i>>f II ply FIVE-YEAR OB CTIVE 2: Maintain a Lost Work Incident Rate of 0.15 or less.1991 OB CYIVE: Maintain a Lost Work Incident Rate of 0.19 or less, Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 sM r Unit Mntc M r DEB GRO EGF DCB PFC JEA WFQ MJG DBA 0.19 0.19 0.19 0.19 0.0 0.19 0.0 0.10 0.0 0.0 0.0 0.0 0.0'0.0 0.0 0.0 0.0 0.0 I yV~\<<h\~f I PVNGS 1991 BUSINESS PLAN Goal 1: Safety-Protect the environment and the health and safety of the public and employees.

~>t t>:P>*f>i/II pty FIVE-YEAR OB CTIVK 3: Maintain a Severity Incident Rate of 1.50 or less.1991 OB CTIVE: Maintain a Severity Incident Rate of 2.00 or less.'.~+(4>?>'~g>>>>>,?'><++

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~~~~I Goal 1: Safety-PVNGS 1991 BUSINESS PLAN'Protect the environment and the health and safefy of the public and employees.

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~<t t>1:>>'i'>>l>>*M<<'materials arrd waste.FIVE-YEAR OB CTIVE 4: Do not exceed a three-year average low level waste volume of 160 cubrc meters/unit/year.

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~St t C:M<<d*gl 6 qi FIVE-YEAR OB CTIVE 1: Make responsible, coordinated regulatory commitments and meet due dates.1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are available before making regulatory commitments.

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~>t k C:M**d>t>>i*FIVE-YEAR OB CTIVE 2: Make responsib]e, coordinated industry (e.g., ANI, NUMARC)commitments and meet due dates.1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are avaijable before mailing industry commitments.

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~Sk f C: Af*d I>>q i$TVE-YEAR OB CTIVE 3: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.

1991 OB CTIVE: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.

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PVNGS 1991 BUSINESS PLAN Goa11: Safety-Protect the environment and the health and safety of the public and employees.

Strate 0:$'IVE-YEAR OB 1991 OB Maintain safety equipment in a state of readiness to support operations and minimize challenges.

CTIVE 1: Achieve safety system performance availability of at least: 99.0%-high pressure safety injection, 98.5%-aux.feedwater, 98.5%-E AIC power.CTIVE: Achieve safety system performance availability of at least: 99.0%-high pressure safety injection, 96.8%-aux.feedwater, 97.5%-E A/C power.g@~~>>S(4><<<<>@~My+~'><<,~

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Strate D:-YEAR OB Mar'Irrain safety equipmenr in a state of readiness Io support operations and minimize challejtges.

CTIVE 2:,Do not exceed one unplanned automatic reactor scram while critical per unit each year.1991 OB CTIVE: Do not exceed one unplanned'automatic reactor scram while critical per unit,'>%:~~',5<',"':i':k~";:ORNANIiiTION".':.":!':I'!-.":-'::,'=.CS3~';<

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Strate D: FIVE-YEAR OB Maintain safely equipmetrt in a state of readiness to support, operatioirs and minimize challenges.

CTIVE 3: Do not exceed one unplanned safety system actuation per unit each year.1991 OB CTIVE: Do not exceed one unp]armed safety system actuation'er unit.r<<'a<)~>'$$+gjP~.<~~><<)<<<<?i~yA~~.P

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~St t E:Mii'4*d'h dp d'l*d FIVE-YEAR OB CTIVE 1: Limit the production ofhazardous waste.1991 OB CTIVE: Evaluate production of hazardous waste and determine five-year and one-year-targets.

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~!it!E:M!!'I*d*'!dp d'h d FIVE-YEAR OB CTIVE 2: Evaluate use of non-hazardous materials versus hazardous materials annually and substitute as practical.

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~~H A Goal 2: Professionalism-PVNGS 1991 BUSINESS PLAN Maximize individual performance.

~<t t.A:?<<,', d'"'I'p,"B"'""<" l'"'/F*AVE-YEAR OB CTIVE 1: Select qualified individuals to perform job functions.

1991 OB CTIVE: Define and document required personnel skills and select job candidates accordingly.

Use the manager and supervisor development systems, backup candidate, and dual career path programs as appropriate.

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I~<t t<:<l i,d tp,<i pf i t,p**<<AVE-YEAR OB CTM<2: Develop technical and interpersonal skills through formal and informal training.1991 OB CTIVE: Identify training needs and requirements of each non-supervisory PVNGS employee.Prepare a training plan as part of the annual performance plan by April or within 60 days of selection for a job.Schedule training and assignments in accordance with plan.Attend scheduled training and carry out scheduled assignments.

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~St I A:A<<, i,d Ip, M, i p f i ip ,If: Ii'IVE-YEAR OB C'I IVE 3: Improve managerial and supervisory skills.1991 OB CTIVE: Identify training needs and requirements of each managerial and supervisory PVNGS employe'e.

Prepare a training plan as part of the annual performance plan by April or withm 60 days of selection for a job.Schedule training and assignments in accordance with plan.Attend scheduled tratning and carry out scheduled assignments.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.

~Sk t B: I p i Chid Ipf>>d$7VE-YEAR OB CTIVE 1: Integrate PVNGS Business Plan into daily work activtties to assure continuity and consistency of managerial direction.

1991 OB CTIVE<: Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su ort Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB FCB PJC GRO PWH JAS EGF DCB PFC~JRL MJG DBA f n D PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.

~St f 8: I p idi d Ip*d'bitiO FIVE-YEAR OB CTIVE 2: Communicate standards and expectations clearly and consistently.

1991 OB CTIVE:.Develop and communicate management and department standards and expectations.

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~<f t 8: I p*i<i<Ip<FIVE-YEAR OB CTIVE 3: Develop and implement results-oriented performance plans and appraisals consistently by 3.991.1991 OB C"IIVE: Develop and implement results-oriented performance plans and appraisals by April.Adjust compensation in accordance with appratsal by March 1992.P4N?Pg~+,~g~Xjg~c,>,'.;VP~ja<y8::6~.'..'!m".Z".$

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~<t t B: I p i<'id IP<d FIVE-YEAR OB CTIVE 5: Require adherence to procedures in accordance with PVNGS policies.1991 OB CTIVE: Adhere to PVNGS policy on procedure adherence (see rocedure 01PR-OAP01, paragraph 3.3,"Administrative ontrols Program")and P GS standards and expectations.

Factor adherence to procedures into performance plans and appraisals.

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~Sf i B: I p i Chai Ip g d*biiiy FIVE-YEAR OB ECTIVE 4: Emphasize quality, attention to detail, and timely actions.1991 OB CTIVE: Emphasize quality, attention to detail, and timely actions.Managers and supervisors incorporate these as performance plan elements and reinforce in daily activities, staff meetings and one-on-one sessions.%ii~":,';::.::24F>",'","i:.'";.;.'/ORGANIZATION%,i!-":i:

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'-, Maximize individual performance.

~Sk t 8: I p i Chid'Ipg PVi%-YEAR OB CTIVE 6: Provide regular performance feedback throughout the organtzation.

1991 OB CTIVE: Provide feedback on individual, department, and company performance during one-on-one sessions and staff meetmgs.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Management Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications KDD FCB FCB PJC GRO PWH JAS EGF DCB SCG PFC DBA I

PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.

es to improve teamwork and morale throughout the organization.

Develop a plan to assess teamwork and morale by June.Implement plan by October.1991 OB CTPi'E:~rt f C:Ip i'>>dk IWVE-YEAR OB CTIVE': Use dail activiti 04@5~r'...e~ii'$AORSAHIZA HON@<X;:~:,.gNh;.'.~~<

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~Sk t C: 1><'.FIVE-YEAR OB ECTIVE 2: Ensure managers and supervisors seek feedback from personnel.

1991 OB CTIVE: Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.

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'J PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.

Promote effective, ongoing communication with co-workers and peers.~St t D I<$IVE-YEAR OB CTTVE 3: 1991 OB CTIVE: Conduct effective ongoing communication with co-workers and peer personnel at other plants and other PVNGS units.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Management Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications k~@<o<'4V<%QRSSPONSIBFEi4'" UnitO sM r Unit Mntc M r FJL GRO EGF'DCB PFC DNS KDD DBA

PVNGS 1991 BUSINESS'LAN Goal 2: Professionalism-Maximize individual performance.

~>t t G AVE-YEAR OB Improve communicanon and teamwork.CTIVE 4: Improve effectiveness of external communications, particularly with PVNGS regulators.

1991 OB CTIVE: Evaluate effectiveness of current external communications, particularly with PVNGS regulators, and develop an improvement plan.,'//>PP(~$/<g4/??;~~>

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PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve ,organizational effectiveness.

~St t A: M'*?~'jii<'.AVE-YEAR OB CTFVE 1: Achieve a three-year.

average site equivalent availability (capability) factor of 75%.1991 OB CTIVE: Achieve a site equivalent availability (capability) factor of 69%.'.'y?y>>'<?>"'?y>,<>>'y'>><gpss',<<<>>>?'.'<<w,<~i" w'<,,.:.'X,';"'<<>>c'>><<'>><<>>".<<.>>~

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PYNGS 1991 BUSINESS PLAN Goal 3: Production

-Maximize electric generation and improve organizational effectiveness.

~St t A: M i'd i*jgi AVE-YEAR OB CTIVE 2: Do not exceed a forced outage rate (unplanned capability loss factor)of 5%per unit.1991 OB CTHE: Do not exceed a forced outage rate (unplanned ca abili loss factor of 9%er unit.'lant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemistrv Nuclear Trainin.Simulator Su rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site Eneineerin

&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs~.:RBSPONYIBLB-,'nit Mntc M r LBS GRO JAS EGF DCB PFC BSE:~jiREQQfPEDg I 1 4~m PYNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.

~St t A:Af'l d*'ilac WT~-YEAR OB CTIVE 3: Maintain thermal performance of at least 99.5%per unit.1991 OB CTIVE: Maintain thermal performance of at least 99.5%per unit.V~~a..P<.~.".0RQ'ANMYVON44'~"='~".".~.='4"~~'LKN'Y@5

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~St t B:Ip+*'**f AVE-YEAR OB CTIVE 1: Improve ability to conduct critical self-assessments.

1991 OB CTIVE<: Analyze department activities and identify appropriate performance indicators.

Trend indicators at least quarterly to identify potential problems.Resolve problems in a timely manner.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainine Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Lfcensin Mana ement Services Bud ets&Cost Control Human Resources Communications GTS~j%>>sgy~z~

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~St t B: 1 p Jf i f***$XVE-YEAR OB CTIVE 2: Improve proactive problem identification and resolution.

1991 OB CTIVE: Promote personal ownership by initiating problem-solving at the lowest practical level, Encourage and support problem identification and, as required, escalation to the appropriate management level for resolution,)r<V'%>gi.<g~;~~g%$

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~St t B:ip ff'*f ItTVE-YEAR OB CTIVE 3: Evaluate and implement lessons learned from PVNGS and industry experience.

1991 OB CTIVE: Evaluate and implement lessons learned from PVNGS and industry operational experience.

Conduct and attend quarterly industry events training, as applicable.

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~<t t B:I p/f i**/tl$IVE-KAR OB CTR': Improve root cause and human performance evaluations.

1991 08 CTHE: Critically assess the effectiveness of the root cause and human performance evaluation programs by June and implement approved recommendauons no later than December.i;@(ygk@ki4<PP@g~@4+A%N4%gg4.14>bp44%$

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-'aximize electric generation and improve organizational effectiveness.

~St t B:Ip FIVE-YEAR OB CTIVE 5: Minimize repeat internal, NRC, or INFO findings.1991 OB CTIVE: Minimize repeat internal, NRC, or INFO findings.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Management Nuclear En neerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications

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.pQ~<4> P>~,"~>gag>kkP~K.::.5';.j':;,!<YgyM(k,:~:".:<>g>;.< "<z:>">.":<t~w<'$49VE44P<"4~~<.>g~4gg@$ K.-'.<;":8~~~ <:>""<a".;<+>>>'><,"><:.: .')<'.>.e'<<'.<: vWZPX>y<.< +".5'>'.",'4'.><.<<$g>>>'O.+gZ<'..V4,:;< >g>t B:I>5'***f FIVE-YEAR OB CTIVE 6: Improve management of station backlogs.1991 OB CTIVE: Develop or confirm that meaningful measures of station backlogs have been developed by March, and reduced by the percent assigned in the Task Plans, 5 Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Traininp Simulator Su ort Qualitv Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications RG Unit Mars FCB GRO EGF DCB RCF PFC PDK X X PVNGS 1991 BUSINESS PLAN Goal 3: Production -'Maximize electric generation and improve organizational effectiveness. ~St t B:ipse'**f FIVE-YEAR OB CTHE 7: Achieve SALP ratings of 2 or better in each category by 1992.1991 OB CmX: Contribute to'achieving SALP ratings of 2 or better.Cause no severity level I, II, III violations and fewer level IV and V violations than in 1990.Minimize events which would result in Licensee Event Reports.Plant 0 erations Maintenance Plant Su rt Site: Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance'Nuclear Fuel Manaeement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Lfcensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M r FCB PJC GRO EGF DCB PFC KDD DBA Wr S~~ PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~Sk t B:I~<*'***f FIVE-YEAR OB CTIVE S: Achieve INFO rating of 2 or better by 1992.'991 OB CTIVE: Contribute to achieving INFO rating of 2 or better by 1992, Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemistrv Nuclear Trainin Simulator Su rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su ort Services Site Eneineerin &Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 s Mer FCB PJC GRO PWH EGF DCB RCF PFC MJG KDD DBA f 4 PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. 1991 OB CTIVl<.: continue integration planning and initiate implementation of enhancements to existing systems.(e.g., TRMS, MMIS, SIMS).~i-',:-"'.-rk'.~ >"4"'BA'DYNAM':-.;lgPk%':,. ~43'-'4RESPONSIBIlB Y$"'~~.Unit 0 sM r Plant 0 erations Maintenance ~Sk t B:I p lj FDV-YEAR OB CTIVE 9: Integrate management information systems by 1994;Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB GRO DCB RCF PFC ACR PDK KDD DBA PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. Strate C: p'*i"'"**"pp"I p FIVE-YEAR OB CTI'VE 1: Pr'omote personal'wnership by initiating problem-solving at the lowest practical level.1991 OB CTIVK.Promote personal ownership by initiating problem-solving at the lowest practical level.Factor problem solving and personal accountability into performance plans and appraisals. Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Idcensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs FCB PJC GRO FGF DCB RCF PFC.MJG KDD DBA 0 PYNGS 1991 BUSINESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. Strate C:-YEAR OB Improve maintenance support for operations.. CTIVE 3: Develop and implement standard equipment specifications for corrective maintenance. 1991 OB CTIVK: Develop and implement nine I'9)standard equipment specifications for corrective matnfenance. y~<<<<<>>'<<>><';.,"','<PSh"..y< ><.<<<.<<<<<.';.<,'; '(,'C>>><'<<<(< <,<>>><>>".<'<" g';.<<<<y'<<>".<<<>><<<<'<.,"<< '..."<<<'<<<<<<><<<<<>>. <<4<<<<><<>'<A'.+6<<>><<<~<<,+4<<<(>>>>>,,((,g.<<<,<<$ ,~g<<y>>(<((<>>>>><<<,((<< ..~,.<..<>>0....,.>>>>(...<<).$,<<(>><.)<>..>%.S...<>.?>ZP<>> ~(>><.?~@AS <<>>(4 rjP~gw~'$<<<"g>>.".>><@,i~>><(gP>v<<<P~<,.4 N'".".:;>><< ..j;l',>>...j:.,'"..I<>j'~~~/>jul <'yg~~gP<$ Pg~<'.,>>><<<>,+~'(>>>P Plant 0 erations Maintenance Plant Su rt Site Services Technical Su'rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Ucensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO~~>RS8PQHSNf', FCB MJB BSE X X X ~~g~1 PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. a~Set C: I<'I<f%PE-YEAR OB CTIVE 4: Improve predictive maintenance program.1991 OB CTIVE: Establish the predictive maintenance program through implementation of departmental and maintenance procedures. $p<~+g~~>Q+(QQ>g<,,QK ~~44<~4g,P<',,q+g4. <P~<<.>")<.4..<CV/A.<<SA(4()<...A<<@(<,p$ <<gg)<y<..>gq Q(+4+~C+4,'P~~~>, N+p<gg<~4g+Q<~'~~4 ';:,~~jjg@4jy<y%P+oj4y~<w+~j'j,,<.<j,: ',:<,: "',~i+)joe+<.,g<g>$'y~'<<~4~j.Q%;,o',y~>.'4.+g,@z g4'(+~~X+'O'ORO'A'NIK'A'8'JO@gF'~4&~"-'~kg Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear~inin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement'uclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications -GRO FCB SP BSE RRR.8iRE6K>.'X X X hk PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. ~st t o FIVE-YEAR OB Establish a calibration shop for contaminated tools and implement an electronic tracking and control program.Improve maintenance support for operations. CTIVE 5: Improve capability for calibration and control of measuring and test equipment. 1991 OB CTIVE: Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications SP GRO JMS BSE X X X X X X X X I PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~<t t C: IIVK-YEAR OB Improve maintenance support for operations. CTIVV~6: Improve control of special and previously used tools.1991 OB CTIVE: Implement electronic control and tracking of tools.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications SP GRO JMS BSE j~$(~50NB).~i(jl'j N"'REQURE5 "'"':: X X X X X X X 11 PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve'rganizational effectiveness. """"'""">>f""'-YEAR OB CTIVE 7: Improve electronic work order program.1991 OB CTFVE: Implement SIMS program changes to support new work flow and on-line approval.;;~As",'-NFiG'RQANI2A%ONi,'":,'~ci':~$ g'~~k4%5gk~~.::LK'A'D~.'@>Ni FRBSPO'NOBLE(';;REQUKPD4>> Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications RAJ MJB LRM CNR X X X X X X X X PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~<t t D: FIVE-YEAR OB Improve engineering support for operations and maintenance. CTIVE 2: Disposition engineering requests for support based on operational priorities and mthin established time frames by 1992.1991 OB CTIVE 2: Identify and evaluate the various types of engineering requests received and establish realistic resolution time frames to be achieved by 1992.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainine Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO FCB PFC X X X X X X X !I'A PVNGS 1991 BUSINESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. ~St t 0: FIVE-YEAR OB Improve engineering support for operations and maintenance. CTIVE 3: Meet established schedules and turnaround items for engineering products and commitments. 1991 OB CTIVE: Determine present schedule performance for engineering commitments and output documents. Establish an action plan which includes performance improvement goals.(~K%~"'~8~@!NCORGANIZAVlONSF4:"k4."-.'.:44K'!4~::WLBMYk45I ."'.RKSPONSIBLB> kahi5UlRES":-.'."'; Plant 0 erations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB DJM GRO PFC X X X X X X 'a PVNGS 1991 BUSINESS PLAN Go'al 3: Production -Maximize electric generation and improve organizational effectiveness. ~<t t D: I p g*g*p<I p*$'IVE-YEAR OB CTIVE 4: Continue to streamline the design change process.1991 OB CTIVE: Work with design process users to identify areas or methods that would streamline the process.Develop a plan and.schedule to implement the recommended enhancements. Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En eerin&Su ort Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications DJM GRO PFC X X X X X X X H p a<~,p PVNGS 1991 BUSlNESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. t D: FIVE-YEAR OB Continue developing and implementing a process to measure the quality of selected engineering products.Evaluate present quality of engineering products and establish an action plan which includes performance improvement goals.Improve engineering support for operarions and maintenance. CTIVE 5: Continue to improve the quality of engineering products.1991 OB CTIVE:+<<<Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En'erin&Construction Nuclear Safe&Licensin Mana ement Services-Bud ets&Cost Control Human Resources Communications FCP GRO PFC X X X X X X PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~sa t Il: FIVE-YEAR OB Improve engr'careering support for operations and maintenance. CTIVE 6: Develop a common engineering work management system by 1992.1991 OB CTIVE: Identify and evaluate the various work management systems in use within the engineering organtzation. Fstablish the successful attributes of an engineering work management system and develop an action pan to achieve implementation by 1992.kg pj~Q(j)p@>~rg~>gp+~h~$'~pe py/yyy 4~'<jap>gvKQw ygc~~prjp~g~'~~$5p 1 M j+cc yBxj~~~a'+@@<++X+$+~Q$+g 4~'.j>j g/g Yg c giX("5'~w'ORGANIZRVIQNPP~h@("":"+'~@ >~"-"i'$$~:~4~~RBSPONSSLB~'lant 0 erations Maintenance Plant Su rt (~w)NOWB)~g~~::: X Site Services Technical Su rt Radiation Protection Chemist Nuclear~inin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO JED PFC X X X X X X "W4W PVNGS 1991 BUSlNESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. ~<t t<?FIVE-YEAR OB Improve engineering support for operations and maintenance. CTIVE 7: Perform 50%of PVNGS engineering work in-house by 1992.1991 OB CTIVE: Define categories of engineering work performed by APS and outside engineering firms.Determine existing percentage levels of work by these groups and develop a plan to achieve 1992 objective. a<!?<<...N<?<?,?h?.'!??<i?'?.,<<'<'!,<<'.. <<?.:<<,,: ': '%%<<..::!!.<W!Y'Q'<<'<<'.<.'.!<'<.<<!>~.'!!:.."':.!"Y.".';".??'4!!!i+~!<:<>!.!.>++Q+<~.?.~>>,q,<<~+<~,,qQ<,<.;wag><a,! ?<<.q,?;i?.<<<<gh:! aNp.!<:?.)INK.c<?Qc&,,<+N!'?"Qq<,?,?p+~g~~~~~~g r hg~gppg~<~~>,g4 o:,<+.g?:g: ":;;"~84~,."p'g...r'.."%,'~; ':e',.'"i~'.""4";'.i~gÃQNB~e~ QUIRED:>i":: Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En eerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO PFC X X 'I PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~R"'>D:>>"""<'"*'"<*">>'"f" o*"" FDTE-YEAR OB CTIVE 8: Establish a plant, system, and component performance monitoring program by March 1992.1991 OB CTrVE: Define the requirements and scope of the performance monitoring'program and develop a plan to achieve the 1992 date.'><><gy<<gi'>;x('<.:>g"">.'::".<(.;<<':>><')'<'<'N~b'.. .<<"<><;<,.><<<'<</:,<y"'..., Y, A~Q%iVc><<gg~~..~><<>>>>A>."MX'>~4~oa<>,>g>@>,.>-,>.,<",.~~,", MAR)~'S<>~X<i...~,. >%>/ST~.~:,<<'~qq~~rA~%~~gPQ>:,~<@5<~~~> i?.>K>AN<I<'h 4:4'PW+i4NA'~>Jk~~~nzVN<+~Ah~rVP<& ~<.~'>.~i>><'<~<'4<~&c%%Vc@k~Vc'N@N%'44&5&a'x'cA".cY~Vk".:;~ ""'g""'j".8w"'kRGANIZATION ~ike~ec'+'R4@ @"'":'3'~AD"~Y$ @RESP~QNSKLB4'lant 0 rations Maintenance Plant Su rt X Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO SP PFC X X X X X 0 PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. t<:I>*I'<<*pp f E-YEAR OB CTIVE I: Achieve a chemistry performance index below 0,15.1991 OB CTIVE: Achieve a chemistry performance index below 0.18.i>@F4'>):.%GRQABlz'ATIGN".">ÃY!!03':.'-'>: <Hrv!f-'EA'Dt+><t i"RBsPGNs13rE<::,gRROUlRED,:: >4<,g~~<~i>>(~><'j~<<<'i444':jv '.".';.'~",j<<4'. '<,'j',>s> >>-,'."$~<,j.."~<i,'.Py 'j"j~jg+<:><<4 jgqs<<'Plant 0 rations Maintenance Plant Su rt Site Services Technical Su't Radiation Protection Chemist Nuclear Trainin Simulator Su rt=Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resourus-Communications. JAS Unit M r GRO PFC DNS X X X Qo.'lb PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. t>>I>*J'>*pp f p FrVE-YEAR OB CTIVE 2: Improve chemistry controls for incoming demineralized water.1991 OB CTIVE: Evaluate monitoring of demineralized water at the water reclamation facility for chlorides, sodium sulfate, and total organic carbon.Use INFO document 88-021 tn the evaluat ton and complete in 1990.Address any recommendations in 1991.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications DEB X X X X X X X X X X X X PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~I'*ii f i FIVE-YEAR B CTIVE 3: Improve chemistry controls for closed cooling systems.1991.08 CTIVE: Develop and implement a corrosion monitoring program by February.,.<<<4<><<<?<<?,. 4,:,?;,>?."4. ~<(4,<<>+~>., CQ~<?..~A~?;?,<.o...>?<<> 5.<M<<>>'>g@?.<<., C3'Si,'$<pp<$ ~<~4<4g?<4. ?<</<4%(p";.?>'?'Y"<<Y:?N<:.'Y?'<<...: '.?.'">"?8A?p'", v,~)'<>?<>Yr<<><<<.<..>>>;.<<<?>.'.:?>?,>'>.?>.P~"'PjPg$

koQQ~j~?<<QQN Plant 0 rations Maintenance Plant Su rt gj@W?g,g<<g+~pri?q~(?<<p

'.~".:g~W<<< '<<t<><.<i<<+>?~~@> pr'r<i'<?<y+~p<~~@j)"'(i,> @gy'<Z<jk<F<)>X++'C jjjjjjp~>.<'<<~?'<g X Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction , Nuclear Safetv&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications JAS GRO-DNS X X X X X X PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation arid improve organizational effectiveness. ~St t I:I p g*.pt>>la J d hia M g-YEAR OB CTIVE 1: Plan and control outages to meet schedules. 1991 OB CTXA<~: Plan and control outages to meet schedules. Unit 1=45 days, Unit 2=70 days, Unit 3=70 days A?~~<'::~'::ORGANIZATIONii-":,"'~Y4&k~E "'"-4-.'-<<'4".BAD.f".'~4 iRBSPONSIBKK 'jjj9jy)'Q,ONE,'",~(%@:., wRBQUfREDS Plant 0 rations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications CDM Unit M rs FCB GRO EGF CNR PFC ACR LOI KDD X X 1 f I I PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve'rganizational effectiveness. ~>t t>>:?p?pt>>ii>**/dt's> M g FIVE-YEAR OB CTIVE 2: Conduct annual analysis of past outages and industry outage experience to identify and correct major contributors to lost time.1991 OB CTIVE: Analyze 1990 PVNGS and industry outages by June to identify and correct major contributors to lost time.gc;)>$j'g4.M~cg>" PjY.'(>Qgp:j>jg y>>P.>>?Pt$g>~',g>>,'.?..y '4"C">>AP>4$P+P><,;)'.gQ?'4('Qp>q>>'??'>> j,%>g>j jyrwp(jgpg+c",'>>>pjq $Yjp??jap'>>>>>p.pg5'": '?".j g+$>>M?k~ppspp>j.<pigpgcg>g$ ppc4+cg:?>g?@gg>(gal~,pit>>gy. cg)Q,~tp@~p.3cp $$3gp%~>>i:,>'jpgPpj,,p<g~pg>pp>'+i"Q. M'"@~~ArP/d%~'ORGANIZATIONS!~S~"4~4'W~ %~~YIZAD+i:,:ii%~ 5RBSPONSKLB'.

"%REQUIRED:4 Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications CDM Unit M r FCB GRO JMS RNP PFC LOI KDD X X If t~4 F PVNGS 1991 BUSINESS PLAN Goal 3: Production

-Maximize electric generation and improve organizational effectiveness. r~<t t<:I<*<*pt ig,*<<ling, NVfE-YEAR OB CTIVE 3: Reduce in-processing time for outage contractors. 1991 OB CTIVE: Reduce in-processing time for outage contractors by 10%.AVP:.P'~S<<-'gV.<"..'NR: "'8"'@N'8:4<'.<XP.dd": j<'.V!""'-0" C Pk~'.~'.<"o<". '.'-'x"'" YÃ4C5..<x~~gym~k~+%YQ'~~~;.>%ay>m($ gvgg-~<."'<g<"~ .'-~,Ã+~';<W."~~." x>~.<4g".~~p<g~<<<4S>%-~~~<.~%4g+pg<<>g<QS~>~.<~ P.,,j~g~pg+~Ne~~y >g%F/',:~Kg+~<<,'M~ ~~c:(>@~~.sg~~+..~g~wo~~p~y~Q~ gg~3<+'(VjjpC%$@PPjj,+Qg(;]AY'< pNg+j'jPP ckPg(~:/KjPg4)cj)4g@P'r@~4<j4jj +~+95 Pj<'<.jQaQ5,'@~+~~;-i'm6YiimIZAmO'N,"::.'8+~!,.'..."%:.. Plant 0 rations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin IK'~~<'"'"--"""~4~%~~j~iNGÃpg~4%F~" 55REQUPEDN~ X X Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications CNR ACR KDD X X X X 'I'~VD I PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~Sf g g:I g<<g*gg>>lg**g*g Igg,>>g FIVE-YEAR OB CTIVE 4'-Imp]ement plan to ensure adequate summer capacity.1991 OB CTIVK: Develop a standard operating cycle and ensure adequate capacity during the summer.g7<<':.'Pg;,g<<<g;. <g.'<<:,, g g.,~;;g<>>'<'.<..v'.'<'<>>':.>>X<<7.4<;<A'"<.'<>><<V;.g><g."""q 7e>>';';:>>>>(<;)7>>>.'>>>$ 7.(/<$7++~g~@~V/7g~yi~+I+~.~z~.2@<gyg.>>>>g../7+4<'g<5<<,.<77AM 837<>5~'>>).>z4WQ...P~>>7<<+<+>ygQ)g>>gPkP<Pgg< P~+<>>P~<g4 C~~kPk'URSAHIKAflON. "-;~',=-!"FAA::@FFAi;BAD..-,".:.4'-; 4RBSPOHSTBLPA ~'."'.RB VIREO~).'"' Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear Eneineerin &Su rt Services Site En ineerin&Construction Nuclear Safetv&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs GRO PFC ACR X X X X X PVNGS 1991 BUSINESS PLAN Goal 3: Production -Maximize electric generation and improve organizational effectiveness. ~<t t G:>><<k I>FIVE-YEAR OB CTIVE 1: Reduce work order rejection rate by 10%each year.1991 OB CTIVE: Determine work order rejection rate by March and reduce by 25%of the identified value.Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Qua)i Assurance Nuclear Fuel Mana ement Nuclear Eneineerin &Su rt Services-Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO CNR DBF X X X X q f...cnQL PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize'electric generation and improve organizational effectiveness. ~St t G: FIVE-YEAR OB Improve work control processes. CTIVE 3: Complete training and qualification of work planners and schedulers by 1992, 1991 OB CTIVE: Develop and implement an annual technical training program.<<v,'<<<>>>>>>.<>>g<<'>>>wc><.'.z>>'<.<. ~<<>.,,>>..>>,>>..<....<,@,>>>,<,pyy>g.>>><<>> >,,<<<qp+q.<,,<<><,>>>>r<< ...,~<<,>><<<,><<>@a.,<c ,<>><<c;x>,zr.><zx $~(<<<zQ>>v>>(>).><>>+gy<<j><y)<<<>><<>,><>>>>,<r>><....,.,.<sm..>>...,....~&<<<<<~>><<>>@<4'j<<<%i4g@gs'.ps>%'w'g'i'.>>g ..>>>>+'>>>>4>:"".n4yi: 4 gv$+g>gk>>AA+~+~%% 4k(@'cck4p'Ncg+;!<<>><'>>g<'r>',,:~:.>'":;x'<<~j<,",::~g .','j".'..gt'r-:@<'.a4450Mf~$ KA'PJON:-."is'".':',',@~r"i>'ge>>'lant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainiri Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin 8c Su rt Services Site En'neerin Sc Construction Nuclear Safe h Licensin Mana ement Services Bud ets 8c Cost Control Human Resources Communications X X X X X X X PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness. ~Sk i G:$'IVE-YEAR OB Improve work control processes. CTIVE 4: Complete simplification of work control processes by 1992.1991 OB CTIVE: Evaluate and implement approved recommendations of the Work Control Task Force.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainine Simulator Su ort Quali Assurance Nuclear Fuel Manaeement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit Mars GRO JPF CNR ACR X X X Goal 3:-Production-PVNGS 1991 BUSINESS PLAN Maximize electric generation and improve organizational effectiveness. r Strate H: FIVE-YEAR OB Improve plant confi'guration management. CTIVE I: Improve the plant configuration management program by 1992.1991 OB CTIVE: Evaluate the existing configuration management programs and processes to identify areas needing improvement. Implement required changes identified in the evaluation consistent with developed program schedules. e'""+p<~~$%$gp'$""~kg"@<g@@$ 'g44'y>>e..%>.~yPp'>>aPg P)y~"(ke....A.".~~8>cc"(..4~wvg~+~.4%~~'N~~lwy4<.'(~K%>>~.-'..",~ '<cÃr RA@KOe>>UFwaX@a:.

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., w>>.,>+a a;.', a>>, y.c.<r'~>>4g~')g4.""": ORGANIZkFJ'QN ':"'-"-""'k""'74~'MAD>r>>"'MSPONQBM'RBQUJRED ""-"-0 Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications JED GRO PFC ACR X X X X X 0 PVNGS 1991 BUSINESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. ~sf t H: FIVE-YEAR OB Improve plant configurarion management. CTIVE 2: Comp]ete critical, safety-related plant design basis documentation. 1991 OB CTIVE: Meet design basis reconstitution program commitments. '>'s-":":"'"""":GROANIZAV(0N~'""""""""'i"'"'" Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin'&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications"RBSPONNBLB'.@'RE0UFRED'. Unit M rs JED GRO PFC ACR X X X '4 II~t* le P C'a PVNGS 1991 BUSINESS PLAN Goa1 3: Production -'aximize electric generation and improve organizational effectiveness. ~(t t H:<<pt Jig'FIVE-YEAR OB CTIVE 4: Limit design changes.1 91 OB CTIVE: Limit design modification work, both new and in progress, to that which resolves safety or regulatory issues supports unit restart, continued operation, or>s speciftcalfy identified in the Long Range Plan.Plant 0 rations:'PL'BA'DVA~" vRBSPOÃSBBBl ""'MQURED%': Unit M rs Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications RG FCB GRO PFC ACR X X X X I sl PVNGS 1991 BUSlNESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. ~St t K I I pt fi'$7VE-YEAR OB CTlVE 5: Achieve simulator certiocation by May 1991.1991 OB CTIVE: Submit certifIcation documents by March and maintain certification. P3Z~M@(k~~~."ORE'N12AvioN"".~.'::-"~Mk4.",:)h.:j'4'lant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications DCB FCB FCB GRO PFC ACR X X X X X X ~C'l>~e I f 1 ,;s,~)4 4, PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St k A:M FIVE-YEAR OB CTIVE 2: Maintain five-year annual operations and maintenance budgets at the 1991 level.1991 OB CTIVE: Meet or underrun budget.Establish 1992 budget at or be]ow the 1991 level.'>.<'<<y9<<r,;.".,',></>,<<<.+<<:z:<<<<M>>><",<<<>.'<<-'.,"<<<<>.,~~yx~>r<<<<<<q~<<<'kg;<P<"<w >i><<: gS<Xg$>+$~<tg++<g$g p g>~<+qQ<<<<<g<<(+A<K<<,C x%@%~Bi i.<>'>>.'>@><<:,'%%sat<'A~e4:+8 <><.<Q<~<<+h><< <<.'",'l<WY@ORQA'NIZATION-:: '";;.!'::+&": .'WX~MMfl': gRHSPOP@19L!K' OMBCI'IVYPlant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemistrv Nuclear Trainint.Simulator Su ort Qualit Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs FCB BGC GRO VSH EGF DCB PFC JRL KDD DBA Later 4'4 gr(a1~P'I Ag0~V I1$0 V VW lt"'~Jlt<<s PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St t<:><g IiTVE-YEAR OB CTIVE 4: Maintain average capital improvement costs be]ow$100 million per year.1991 OB CTIVE: Meet or underrun capital budget.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Training Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin Sc Su ort Services Site En neerin&Construction Nuclear Safe 4 Licensin Mana ement Services Bud ets A Cost Control Human Resources Communications Unit M r FCB BGC GRO VSH EGF DCB PFC KDD DBA Later C*1S(+I f p PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~ct t<:M g FIVE-YEAR OB CTIVE 5: Maintain average warehouse inventory value below$140 militon.1991 OB CTIVE: Maintain warehouse inventory value below$140 million.,~A 9@-,<.@qyg>>g+4~P0,.<<P,.',(.<,j>>X,,~,<,&p C<<P~ckg4>>Ak~'>>N<'>><y?<CCC>%<'>>Wgc'.>><ry.:'",P~y><y .I';,<: '>y>>.~>>r(,<<>>r~r gy<g<<~<<~+'6<4,<<<<<9'+vlcc.i~/4+""yy<c'cy<<.""P>>Y':: '>>qi><<>>~y' "'>r<<?>>p"'cr>:.W<>>"'y>Spy,yy'<<@'y>> >INC>'gg v~q>y>>y><>>><y,>><.,>><<: .<<'>><..>,.%>>ey:.:.,~..~...'>><<>>c r<4'.:y'<<<<N>3eSS'oRGAh'1zATiGNR'%.'".~i~~r~".:RN Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Qua]i Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications LBS DEB GRO VSH Cj~g&'cga?<<<.y4>4~<4 <<<S<"~5$4NONEN@j RREEQUGK8i~: X X X X X II g pre , II ,'n 4~ PVNGS 1991 BUSlNESS PLAN Goal 4: Cost-Reduce overall cost.~<k t 8:Ip<<g FIVE-YEAR OB CTIVE 2:*Minimize overtime within budget.1991 OB CTrVE: Meet or underrun overtime budget."<+@%PA>OROAt4MQN-~~>s"""@~<+I BAD~"-@B,ESFONSKE' Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Ucensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs Unit M rs/RAJ FCB MSW GRO VSH EGF DCB PFC KDD DBA Later 1(+~< .PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St t B:Ipg>>*tp$7VE-YEAR OB CTIVE 3: Maintainstaff includinglongtermcontractors,no greater than 3211.1991 OB CTIVK: Meet or underrun authorized manpower budget.Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Support Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En neerin 8c Construction Nuclear Safe A Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications PJC Unit M Unit M r/RAJ FCB GRO PWH EGF DCB PFC DBA 691 14S ING IN TRNG 4 SITE SVCS 135 37 124 16 37 31 4 I 0'oe lpga 0 PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St t B: I p g*Ip FAX<-YMR OB CTIVE 4'Improve cost and budget reporting. 1991 OB CTIVE: Establish budget and cost reports, assumptions, and definitions for inclusion in the 6udget preparation package.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications BAR Unit M rs Unit M r/RAJ FCB BGC GRO VSH PFC SMT KDD DBA 1991 TASK PLANS (Drafts)o Motor Operated Valve (MOV)Program o Maintenance Improvement Program MOTOR OPERATED VALVE (MOV)1991 TASK PLANS (draft)Task 1 thru 11 Task 12 thru 16 Task 17 thru 21 Task 22 thru 24-Task 25, 26 Task 27, 28 Task 29 Task 30 Task 31 Nuclear Engineering Site Maintenance Technical Support Nuclear Training Outage Planning and Management Material Control Plant Support Plant Operations Technical Data I I Palo Verde Nuclear Generating Station Organization Nuclear Engineering and SupportServices Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatoiy commitments and meet due dates.1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor ittsk1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Nuclear Engineering Description Interface Responsibility Org.Due Date Status Reference Budget 1.C.1 1.C.1 1.C.1 1.C.1 1.C.1 I 1.C.1 I I I 1.C.1 I 1.C.1 1.C.1 1.C.1 I 1.C.1 I 01 Collect data and assess size and configuration, I relative to limit switches, of safety related MOVs 02 Collect data and assess design data for non-I Isafety related MOVs.03 Develop Differential Pressure Test Guidelines I (For safety valves).04 IDevelop torque and sizing thrust values for safety related MOVs.05 I Evaluate installation of compensating spring packs for Limitorque motor operators. 06 IEvaluate circuit design of MOVs.I I 07 I Evaluate electrical overload protection policy.08 IDevelop and issue MOV Design Basis Manual 09 I Perform periodic reviews of MOV deficiencies in I comparison with the industry utilizing NPRDS.10 I Consolidate Umitorque vendor manual information. 11 I Provide support to units for testing, trouble-I shooting, and problem resolution. Later I I Later I I I 8 C-S.Lane II&C-S.Lane I I II8 C-S.Lane I Il&C-S.Lane I I IEE-M.Hypse ILater I Later I IProc.Eng.-S.Grier I ILater I Complete I I I I I I I I I I I I I I I I I I I'I I I I t 2/91 85/o I 12/31/90 I 751o I I 12/31/91 I I I 12/31/91 I I I I I 12/31/91 I I 6/30/92 I I I I ONGOING I.I I I IONGOING I I I Later 12/31/91 I I 12/31/93 INPO 020007 I I I I I I I I I I I I OER 050341 SOER 83-09 IOER 052152 I I SER 81-085 I I SER 81-085 I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I Palo Verde Nuclear Generating Station'-':":1.991);: 88'."., 8fl;-'..", Goal 1:-Safety-Protect the environment and the health and safety of the'public and employees. Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.INaJor Ask 1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Organization Plant Operations and Maintenance-Site Maintenance Descrlptlon Res ponslblllty Interface Org.Due Date Status Reference Budget 1.C.1 I I 1.C.1 I I 1.C I I 1.C.1 I I 1.C.1-I I I I I I=I I I I I I 12 Issue detaied MOV maintenance procedures to in-I dude assembly/disassembly, installation and removal 13 Issue troubtesINoting/rootmuse work orders, and I I procedures for each model MOV.14 Issue procedures to standardize MOV packing-I adiue e~~mpia~ent. 15 Perform MOV static testing on all program safety I related valves..I I 16 I Implement MOV position indication DCPs.I I I I I I I I I I I I'aint Stds-I I I Maint Stds-I I Maint Stds-I I Central Maint I I I Central Maint I I I I I I I I I I I I Later I I I I I I I I I I I I I I-I I I I I I I 12/30/90 I 12/30/90 I om8/91 I I I IRF03 2RFo3 I 3RF02 I tRF03 I I 2RF03 98%complete 3RF02 I I I I I I I I I I I I I I II I I I I I I I I-I I I I I I I I I I I I I I I I I I re I 4sl 7A I oER050056I I SOER83~I I I I IN<o 020007I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I-I I I OER 050055 Later I soER83-o9 I I ll%I T Palo Verde Nuclear Generating Station Organization Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor Rsk 1: Mov Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Nuclear Production-Technical Support ObJectlve Wk Description 1.C.1 1.C.1 I 1.C.1 I I 1.C.1 I 1.C.1 I I I I I I I I I I I I I I 17 DevelopprogramplaninresponsetoG.L.89-10 I and other related commitments. 18 Develop and issue D/P test procedures for I Generic Letter 89-1 0.I 19 IDevelop list d valves and tests for upcoming I unit outages.20 I Develop MOV performance trending program.21 I Assist in performance of D/P testing.I I I I I I I I I'I I I I CSE-W.Webster I CSE-S.Coppock I ICSE-S.Coppock I ICSE-S.Coppock ISE-I I I I I I I I I I I I I I Later I Interface Responsibility Org.Due Oate 06/28/90 Status Complete 06/28/94I I I I I 06/28/90I Complete I I I I I 1RF05I I 06/28/94 I 3RF04I I I I I I I I I*I I I I I I I I I I I I I I I I Reference RCTS 039559 I I I I I I I I'I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Budget Later 'A t I 0 0 ~.Palo Verde Nuclear Generating Station Organization Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor'Ask 1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Nuclear Production-Nuclear Il aining ObJectlve Description Interface Responsibility Org.Due Date Status Reference Budget 1.C.1 22 Update lesson plans to include MOV operation, Later I case studies, and MOV limitations. I I I I I I 1.C.1 I 23 I Conduct training of personnel on MOV issues I I I us>ng OER43-09 and PVNGS procedures. I 1.C.1 I 24 I Conduct training on test equipment as necessary.i I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I-I I I I I I I I I I I I I I I I Later 06/30/91 I I I 12/31/91 I I I I I I I I I I I I I I I I" I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I IOER 050054 ISOER 83-09 I I I I'I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I arum I lj Cia0 Palo Verde Nuclear Generating Station':.-'1991,(;, a4, iri.-.'rganization Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJective; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor fhsk 1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Site Services-Outage Planning and Management ObJectlve Descrlptlon Interface Responsibility Org.Due Date Status'eference Budget I I I I I I I I I I I I I I I I I I I I 1.C.1 1.C.1 2S Perform outage scheduling related to the MOV I program.'26 I Develop schedule for completion of rewire DCPs.DP I testing, and outage required static testing.I I I I'I'I I I I I I I I I I I I I Unit Out.Mgt.I I Unit Out.Mgt.I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I, I I I I I I I I I I ONGOING I I ONGOING I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I a I I I I I I I Later I Palo Verde Nuclear Generating Station;;'.-1991; ask,.aA;-Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. S-Year PVNGS ObJectlve1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor Ittsk 1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Organization Site Services-Material Control ObJectlve 1.C.1 I I I I I I I 1.C.1 I I I I I I I I I I I I I I Description 27 Identify and ensure availability of parts and spare Later I parts required to support the following: I I (1)Rotor rewiring I I (2)MOV static baseline testing I I (3)Other DCP work I (4)Additional corrective maintenance wrxk orders.-I I (5)Valve packing rephcement I 28 I Issue receipt Inspection procedure or guidelines .I for MOVs.I I I I I I I I I I I I I I I I I I I I I I I I I I I Responsibility Interface Org.Due Date Later Later I I I I I I I I I I I I I I I~I I I I I I I I I I I I-I I I I I I I I I I I I I I I I I Status Later I I I I I I.I I I I I I I I I I I I I I I I Reference I I I I I I SEN 35.I I I I I I I I I I I I I I Budget Later I I 7,'2ND I TW17A> 0 Palo Verde Nuclear Generating Station Organization Goal 1;Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regutatey commitments. 5.Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor'fttsk 1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).Plant Operations and Maintenace-Plant Support ObJectlve Wk Description interface Responsibility Org.Due Date Status Reference Budget t.c.t Develop a procedure for backseating of valves.Op.Stds-J.Dennis I I I I I I I I I I.I I I I I I.I I I I I I Later I I I I I I I I I I~I-I I I I I I I I I I I 05t048t I I I I I I I I I I I I I I I-I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I OER 051 098 OMR 0340 I ISERP2~9 I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I 7IBl90 I Palo Verde Nuclear Generating Station Organization Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve1: Make responsible, coordinated regulatory commitments and meet due dates 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.MaJor ftrsk1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSEj.Plant Operations and Maintenance-Plant Operations ObJectlve Ssk Des crlptlon Res ponslblllty Interface Org.Due Date Status Reference Budget t.c.t I I I I I I I I I I I I I I I~I I I I I I I I I I I I I I I I I I I I I I I I I 30 Schedule online MOV testing as specified. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Unit WIC CSE I I I I I I I I I I I I I I I I I I I I I Later Later Later I I I I I I I I I I I I I I',-.I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I mmmm I Tesl5A 0 Palo Verde Nuclear Generating Station Goal 1: Safety-Protect the environment and the health and safety of the public and employees. Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve1: Make responsible, coordinated reguIatoty commitments and meet due dates.Organization Nuclear Safety and Licensing Technical Data 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.IHaJor%sk 1: MOV Program: Responsibility -W.Webster, Component and Specialty Engineering (CSE).%sk Description Interface Responsibility Org.Due Date Status Reference Budget t.c.t 31 Review past and current plant operating experience J documents, induding SOER, SER, GL, IB, OMR, that I are relative to MOVs.I I I I I I I I I I I I I I I I'I I I Tech.Data-R.Kershaw I I I I I I I l I I I I I I I I I I I I I N/A I I I I I I I I I I I I I I I I I I I I I ONGOING I I I I I I I I I I I I I I I I I I I I I I ONGOING Later Later I I Tidal% f I I l J MAINTENANCE IMPROVEMENT PROGRAMS 1991 TASK PLANS (drafts)Major Tasks-0 0 0 0 0 Work Control Task Force Model Work Orders Maintenance. Refueling Team Central Maintenance Improvement Standard Equipment Specifications Preventive Maintenance Task Force I,~i t f 0 Palo Verde Nuclear Generating Station"<499%:-"'8 ah=" Organization Goal 3: Production -Maximize electric generation and improve organizational effectiveness. Strategy G;Improve work control processes. 5-Year PVNGS ObJectlve 4: Complete simplification of work control processes by 1992.1-Year ObJectlve: Evaluate and implement approved recommendations nf the Work Control Task Force.MaJor Thsk 2: Work Control lttsk Force: Responsibility (Later)Plant Operations and Maintenance-Site Maintenance ObJectlve Description Responsibility interface Org.Due Date Status Reference Budget 3.G.4 3.G.4 3.G.4 I I 3.G.4 I J 3.G.4 3.G.4 I-I I I I I I I I I I'I 01 Issue Work Control Task Force I recommendations. 02 issue revised work control procedures. I 03 J Monitor and assess work planning efficiency. 04 (Monitor plant scheduling and coordination J effectivenes. 05 JObtain site acceptance of PSD.06 J Modify and implement SIMS to improve work I J control process.I I I I I I I I I I I I I Later I I I I I I J M.Bayer I I I I I I I I I I I I I N/A 07/90 Complete I 12/90 I I 04/91 I 04/91 I I.01/91 I 09/91 (I I I I I I I I I I I I I Later I I I I I I I I I.I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I l I I I I I 7/27M i 0 Palo Verde Nuclear Generating Station;"';1991";.: se-,.an."..-'.Organization Goal 3: Production -Maximize electric generation and improve organizational effectiveness. Strategy 0: improve work control processes. 5 Year PVNGS ObJectlve 2;Complete development of model work orders by 1992.1-Year ObJectlve: Complete 300 model work orders.MaJor'fbsk 3;Model Work Orders: Responsibility -S.Moyers (Maintenance Standards) Plant Operations and Maintenance-Site Maintenance Objective%sk Description Responsibility interface Org.Due Date Status Reference Budget 3.G.2 01 Collect archived work orders for conversion lto models.3.G.2 02 Revise existing models using Maintenance I Procedure Guide.I I I I 3.G.2 I 03 I Develop new models using Maintenance I Procedure Guide (30DP-OAP01). I I I I I I I I I I I I I I I I.I I I I I I I I I I I I..I I I I I I I I I I I I I I I I I I I I S.Moyers S.Moyers I I S.Moyers I I I I I I I I I I I I I I I I I N/A N/A I I NISD I I-I I I I I I I I I I I I I', I I 6/30/91 I 12/31/91 I I I I I I I I I I I I I I I I I I Ongoing Later I I I I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I-I QQA I 7/vi%I Palo Verde Nuclear Generating Station%1994'.85'.ai:,~Organization. Goal 3;Production -Maximize electric generalion and improve organizational effectiveness. Strategy F: improve outage planning, scheduling, and management. 5-Year PVNGS ObJectlve1: Plan and control outages to meet schedules. 1-Year ObJectlve: Plan and conlrol outages to meet schedule, Unit 1=45 days, Unit 2=70 days, Unit 3=70 days.MaJor Ask 4: Maintenance Refueling Team: Responsibility (Later).Plant Operatfons and Maintenance-Site Maintenance Description Responsibility Interface Org.Due Date Status Reference Budget 3.F.1 3.F.1 I 3.F.1 I I 3.F.1 I I 3F1 I.I I I I I I I I I I I I 01 Define job performance objectives of I Maintenance Refueling Team.02 Schedule Training development process.I 03 I identify existing experience within organization Iand APS.04 I Identify critical or high lead time equipment I or tools.05 I Develop training course for key refueling tasks.I I I I I I I I I I I I I HR I I HR I I MC I I NT I I I I I I I I I I I I I I I~I 10/90 Later I 11/90 I I 12/90 I I 01/91 I I 04/91 I I I I I I I I I I I I I I Later I I I I I I I I'I I I I I I I I I I Later.I I 1%1/90 I Tssii?g I Palo Verde Nuclear Generating Station Organization Goal 3: Production -Maximize electric generation and improve organizational effectiveness. Strategy C: Improve maintenance support for operations. S Year PVNGS ObJectlve B: Improve control of special and previously used tools.1-Year ObJectlve: Implement electronic control and tracking of tooling.MaJor Tbsp B: Central Maintenance improvement; Pat Brandjes (Central Maintenance) Plant Operations and Maintenance-Site Maintenance Objective ask Description Responsibility interface Org.Due Date Status Reference Budget 3.C.6 3.C.6 I 3.C.6 I I 3.C.6 I 3.C.B I I I I I I I I I I I I I I I 01 Develop and implement procedure for tool I control.02 implement computer tracking of tools.I 03 I Complete tool inventory and establish release I control program.04 IDefine tool storage requirements. 05 I Issue tool control procedures. I I I'I I I I I I I I I I I Maint.Stds-I I I Cent.Maint-I Cent.Maint-I I Cent.Maint-IMaint.Stds-I I I.I I I I I I I I I I I I I I I WSD IMC I IMC I I I I I I I I I I I I I I I I 09/90 Later I 03/91 I 03/91 I I 04/91 I 04/91 I I I I I I I.I I I I I I I I I Later I I I I I I I I I I'I.I I I I I I I I I I Later I Palo Verde Nuclear Generating Statiori..Organization Plant Operations and Maintenance-Site Maintenance Goal 3: Production -Maximize electric generation and improve organizational effectiveness. Strategy C: Improve maintenance support for operations. 5-Year PVNGS ObJectlve 2: Complete and implement Preventive Maintenance (PM)program improvements by 1991.1-Year ObJectlve: Complete and implement Preventive Maintenance (PM)program improvements and monitoring mechanisms. MaJor'hsk 8: PM'Itrsk Force: Responsibility -Ron Younger (Plant Standards) Description Responsibility Interface Org.Due Date Status Reference Budget 3.C.2 01 Establish PM Task Force.3.C.2 02 Define required PM program for all components I I I I using evaluation logic.I 3.C.2)03 I Establish evaluation process for model plant I I system.I I I)3.C.2)04)Evaluate essential cooling water system (EW)8 make recommendations for PM modTiications )3.C.2)05)Continue to evaluate plant systems (104)remaining). I 3.C.2 06 Revise plant procedures as applicable. I'I I I I I I I I.I I I I I I I I I.I I I I.I I I I I I I I I I Pit Stds-R.Younger I I Pit Stds-R.Younger I I Pit Stds-R.Younger I I I Pit Stds-R.Younger I)Pit Stds-R.Younger I I I Pit stds-R.Younger I I I I I I I I I I I I I I Tech Stdsl I I I I I Tech Stds)I I)Tech Stds)I I ITech Std)I I I I I I I I I, I I I I I I I I I I I I V I 06/90 I I 06/90 I I 07/90 I I 12/30/91 I I 12/30/91 I I I I I I I I I I I I Complete Later I Complete)I Complete I I Complete I I I Ongoing I I Ongoing I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I re~) 0' O.Palo Verde Nuclear Generating Station Organization Goal 3: Production -Maximize electric generation and improve organizational effectiveness. Strategy C: Improve maintenance support for operations. 5-Year PVNGS ObJectlve 3: Develop and implement standard equipment specifications for corrective maintenance. 1-Year ObJectlve: Develop and implement nine (9)standard equipment spec Tiications for corrective maintenance. Nuclear Production-Technical Support MaJor Task 9: Standard Equipment SpecNcatlons: Responsibility -W.Webster-Component and Specialty Engineering (CSEj.ObJecttve Ihsk Description Interface Responsibility Org.Due Date Status Reference Budget 3.C.3 3.C.3 I I s.C.s I I s.c.s 01 Develop maintenance specs for fastener I torquing.02 Develop maintenance specs for sealant'I application. 03 Develop maintenance specs for MOVs and testing.04 I Develop maintenance specs for Cable Splicing I 3.C.3 I05 I Develop maintenance specs for scaffolding. I 3.C.3 I 06 I Develop maintenance specs for rigging.I I I 13.C.3 l07 I Develop maintenance specs or're doors I 3.C.3 IOB I Develop maintenance specs for valve packing.3.C.3 09 Develop specs for control of transient I I I combustibles. I I I I I I I I I I I I I I I I I I I I I I I I CSE-G.Waldrep CSE-G.Waldrep CSE-G.Waldrep CSE-D.Smyers I CSE-R.Fongemie I CSE-R.Fongmie I I CSE-R.Fongemie I CSE-G.Waidrep I I--CSE-R.Fongemie I I I I I I I I M aint.I I M aint.I M aint.I IMaint.03/32/91 Later I 04/31/92 I 08/31/91 07/31/91 I IMaint.I 04/30/91 I IMaint.I 07/31/91 I I.I I IMaint.I 01 31/91 I IMaint.I 11/30/91 I I'I M aint.05/31/91 I I I I I I I I I I I I I I I I I I I I I I I I SEEP, I Section 4.3 Later I I I I I I I I I I I I I I-I I I I I I I O. DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE X DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 1.Improvement initiatives to resolve management issues not in place long enough to achieve desired results.(Cover Letter, 2)Five-Year&1991 Plans, Goal 2, Strategy B, Objective 1.Five-Year Ob'ective, Integrate PVNGS Business Plan into daily work activities to assure continuity and consistency of managerial direction. 1991 Ob'ective, Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.2.Rate at which major issues being resolved limited by:-insufficient top level improvement program integration;-lack of systematic/ complete programs, plans and implementing strategies for all issues;Business Plan overall.See Cover Letter transmitting Business Plan'or description of how Business Plan has been designed to assist PVNGS managers, supervisors and employees in carrying out PVNGS'ission. Strategies, objectives and tasks related to protection of the public health and safety and the environment are integrated under Goal 1,~Safet;those related to improving individual effectiveness and accountabilities are integrated under Goal 2, Professionalism; k 4. 0 30 iJULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CRO88-REFERENCE MATRIX PAGE 2 DER OBSERVATION DER LOCATION BU8INESS PLAN CROSS REFERENCE COMMENTS 2.Continued:-insufficient management oversight of improvement efforts;-organizational instability, uncertainty, insecurity (Cover Letter, 2)those related to maximizing electric generation and improving organizational effectiveness and account-ability under Goal 3, Production; and those related to reducing the cost of generation and improving financial accountability under Goal 4, Cost.See Cover Letter transmitting Business Plan and Introduction to Business Plan for discussion of each of the three tiers of the Business Plan and their relationship. Note: APS has established a file at PVNGS for documenting progress on DER-related actions not management related. lt' DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 3 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 3.Additional management attention needed to resolve-Engineering and Maintenance programmatic issues which continue to adversely affect root cause analysis and timely corrective actions for problems (Cover Letter, 2).Five-Year and 1991 Plans, Goal 3, Strategy B;Strategy D, Objective 8.improving critical-self assessments, root cause analysis and the timeliness of corrective actions.plant, system, and component performance monitoring program by March 1992.1991 requirements and scope of the performance monitoring progress and develop a plan to achieve the 1992 date.4.Attention is needed for the PVNGS MOV and check valve programs to ensure long-term reliability of the components (Cover Letter, 2).5.Increased attention to the Plant Review Board will be required to raise the overall effectiveness of the PRB (Cover Letter, 2).Five-Year and 1991 Plans, Goal 1, Strategy C, Objectives 1, 2, 3.Awaiting approval of Tech.Spec.change.Ob ectives 1-3 relate to making and meeting the regulatory and industry commitments, such as those related to the MOV and check valve programs.See third-tier Task Plan regarding MOV program;check valve program to be treated similarly. See Cover Letter transmitting PVNGS Business Plan regarding NRC review of documentation on DER-related actions. 't I l' DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 4 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 6.APS must define its own priorities and balance its resources in an integrated manner that will provide the most rapid and sustained improvement in Palo Verde's safety performance (Cover Letter, 2).7.Deficiencies in leader-ship, management involvement, teamwork, resource utilization, communications, accountability, creativity, technical expertise, ownership, motivation, work planning, work control, work prioritization, problem identification, problem resolution, and corrective action.(Executive Summary, i)Business Plan overall.Five-Year&1991 Plans, especially Goal 2, Strategies B&C;Goal 3, Strategies B&G.The Business Plan has been designed to facilitate setting priorities and balancing resources in an integrated manner.See Entry No.2 individual performance and Improve communications and teamwork;Goal 3, strate<<tr B, Improve effectiveness of all organizations; Stratecty G, Improve work control processes. DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 5 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS'e A number of functional areas, in particular maintenance and engineering, needed increased attention to foster greater emphasis on management, owner-ship, and urgency.(Executive Summary, i)Five-Year and 1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5;Goal 3, Strategies C&D, Objective l..individual performance and 2-5 concern standards and expectations, including timely actions, and developing adherence to procedures. Goal 3, 1 both foster ownership. 9.Engineering support often untimely and inadequate because of:-management instability and deficiencies;-strained resources;-poor communications.(Executive Summary, ii)Five-Year&1991 Plans, Goal 2, Strategies A, B, C;Goal 3, Strategy D.See also Entry No.3.train, develop and retain a professional, competent individual performance and Improve communications and teamwork;Goal 3, StratectSr D, Improve engineering support for operations and maintenance. 0 DER/PVNGS BUSINESS PLAN (INITIAL ION)CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 6 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE-COMMENTS 10.EER system ineffective and overwhelming systems engineers with paperwork.(Executive Summary, ii)Five-Year&1991 Plans, Goal 3, Strategy D.improvement in all areas of engineering performance, including identification and workoff of items.11.Much of the time spent by engineering personnel to resolve various[EER]issues was a misuse of resources. The licensee was ineffective in screening out frivolous or irrelevant EERs or rerouting them to other organizations if they were not engineering related.(Executive Summary, ii)12.The new integrated department-wide work prioritization system was not yet effective.(Executive Summary, ii)See Entry No.10.See Entry No.10 I 1 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE. MATRIX 30 JULY 90 PAGE 7 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 13.14.15.16.Most of EED's efforts involved reacting to whichever plant submitted the initial assistance request or whoever applied the most pressure to obtain engineering support.(Executive Summary, ii)Maintenance tasks not always being performed in a timely, quality and coordinated manner due to:-ineffective management;-strained resources;-inadequate procedures &programs.(Executive Summary, ii)Lack of coordination of maintenance activities resulted in delays in the performance of work and interfered with proper root cause analysis.(Executive Summary, ii)Inadequate planning for and management of refueling outages.(Executive Summary, ii)-Five-Year&1991 Plans, Goal 3, Strat'egy D, Objective 2.Five-Year&1991 Plan, Goal 2;Goal 3, Strategies C&G.See Entry Nos.3, 14.Five-Year&1991 Plans, Goal 3, Strategy F.Five-Year&1991 Ob ective: Disposition engineering requests for support based on operational priorities and within established time frames by 1992.See Entry No.9 regarding Improve Maintenance Support Improve Work Control processes. planning, scheduling and management. 0 DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 8 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 17.No central person or organization responsible for managing the outages.(Executive Summary, ii)18.Little pre-staging of parts for outages, tangible plans to deal with emergent work, cutoff date for submission of maintenance modification activities to the outage schedule.(Executive Summary, ii)19.Maintenance work orders inconsistent in level of detail and often contained errors.(Executive Summary, ii)Resolved.Five-Year&1991 Plans, Goal 3, Strategy F, Objective l.Five-Year&1991 Plans, Goal 3, Strategy G.Outage Planning and Management organization formed.General Manager position has been created and filled.control outages to meet schedules. control processes; Five-Year Ob ective 1, Reduce work order reje'ction rate by Complete development of model work orders by 1992.training and qualification of work planners and schedulers by 1992.simplification of work=control processes: by 1992. 30 JULY 90 DER/PVNGS BUSZNESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 9 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 20.Work packages and reference materials: inaccurate, cumbersome, difficult to use, resulting in increased probability of maintenance errors.(Executive Summary, ii)21.Maintenance management not sufficiently aware of personnel deficiency reporting systems and equipment failure data trending programs to effectively trend maintenance activities and initiate corrective actions as appropriate.(Executive Summary, ii)See Entry No.19.See Entry No.19. h,II 30 i7ULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE XO DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 22.MOV program weaknesses:-control of MOV setpoints;-use of MOV data base drawing;-lack of baseline data for many MOVs;-lack of detailed procedures for MOV disassembly and reassembly;-lack of proper documentation for MOV setpoints;-internal responses to industry experience reports incomplete and untimely.(Executive Summary, iii)Five-Year&.1991 Plan, Goal 1, Strategy C, Objectives 1, 2, 3.See Entry No.4.Also see draft 1991 Task Plan for Motor Operated Valves (MOVs). 1 l DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 11 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 23.QA program weaknesses:-deficiencies not, being identified;-ineffective corrective actions;-slow implementation of corrective actions because of:-programmatic weaknesses; -insufficient line organization support;-slow determina-tion of root cause;-incomplete deter-mination of root causes.(Executive Summary, iii)Five-Year&1991 Plan, Goal 3, Strategy B, Objectives 1, 2, 3, 4)5)6 effectiveness of all relates-to improving capability to conduct critical self-assessments; proactive problem identifi-cation and resolution; lessons learned effectively; root cause and human performance evaluations;, repeat internal, NRC or INPO 9 improving management of station backlogs.24.PRB not functioning effectively:-lack of direction;-slow progress in developing improve-ment program.(Executive Summary, iii)See Entry No.5. DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 12 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 25.System misalignment events were being caused by:-programmatic weaknesses;-inattention to detail;-independent verification not working;-system status prints and valve logs not being maintained;-operator inattention.(Executive Summary, iii)Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5, 6.individual performance and accountability. Five-Year communication of standards 3, implementation of results-oriented performance plans and appraisals; quality, attention to detail and timely actions;performance feedback.26.Communications between operations management and staff not effective:-inconsistent guidance;-poor implementation among the 3 units of 2 policy letters used to reemphasize normal practices.(Executive Summary, iii)Five-Year&1991 Plans, Goal 2, Strategy C, Objective 3;Goal 3, Strategy H, Objective 6.communication and teamwork;Five-Year Ob ective 3, Promote effective, ongoing communication with co-workers and peers.1991 effective ongoing communications with co-workers and peer personnel at'other plants and other Improve the plant configuration management, Five-Year Ob'ective 6, Achieve necessary and desirable unit consistency. 1991 Ob ective 6, When differences are identified, DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 13 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 27.NRC concerned about Palo Verde ability to continue to apply resources necessary to develop, maintain and improve training programs because of the large use of contractors and their upcoming release.(Executive Summary, iii)Five-Year&1991 Plans, Goal 2, Strategy A, Objective 1;Goal 4, Strategy B, Objective 3.prioritize changes required to achieve necessary and desirable unit consistency. train, develop, and retain a professional, competent qualified individuals to perform job functions. Goal management cost control practices, Five-Year and 1991 Ob'ective 3, identifies staffing levels which reflect approved staffing recommendations. 28.Some instances in surveillance testing of lack of attention to detail during planning, performance and review activities.(Executive Summary, iii)29.Inadequate progress in response to industry guidance on check valve testing.-(Executive Summary, iii)See Entry No.25.See-Entry No.4. DER/PVNG8 BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 iTULY 90 PAGE Xh DER OBSERVATION DER LOCATION BU8INESS PLAN CROSS REFERENCE COMMENTS 30.Inadequate progress on 50 major initiatives due to:-insufficient top level improvement program integration;-lack of systematic/ complete programs, plans and implementing =strategies for all issues;-insufficient management oversight of improvement efforts;-organizational instability, uncertainty and insecurity.(Executive Summary, iii-iv)See Entry-No.2.See Cover Letter regarding relationship of Business Plan and PVNGS programs and initiatives. 31.32.Additional management attention needed to resolve engineering and maintenance programmatic issues affecting adequacy of root cause analysis and timely corrective action.(Executive Summary,iv)Attention needed for MOV and check valve programs.(Executive Summary, iv)See Entry No.3.See Entry No.4. DER/PVNGS BUSINESS PLAN (INITIAL r RSION)CROSS-REFERENCE MATRIX 30 JULY 90-PAGE 15 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 33'4.35.36~37.38.Increased attention needed to increase overall effectiveness of PRB.(Executive Summary, iv)Insufficient top-level improvement program integration. (2.1)Lack of systematic/ complete program plans and implementing strategies for all issues.(2.1)Insufficient management oversight of improvement. (2.1)Organizational insta-bility, uncertainty, and in security.(2.1)Lack of communication of Palo Verde management attitudes, beliefs, values to Palo Verde employees. (2.1.1(1), 3.1.3)See Entry No.5.See Entry No.4.See Entry No.2..See Entry No.2.See Entry No.2.See Entry No.25 39.Lack of strategies/ schedules for correcting management issues.(2.1.(1), 3-1.3)See Entry Nos.1, 2, 6. l j 30 i7ULT 90 DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX PAGE 1.6 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 40.Little assurance that Excellence Program plans will be implemented on established schedules. (2.1.1(2), 3.1.8)41.Executive V.P.'s 5-point plan lack emphasis.(2.1.1(3), 3.1.3)42.MIS not integrated into a network or centralized from organizational standpoint. (2.1.1(4), 3.1.4)43.Managers not, serving as role models.(2.1.1(5), 3.1.2)See Entry Nos.1, 2, 6.Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 1, 2, 3, 4, 5, 6;Strategy C, Objectives 1,2,3;Goal 3, Strategy B, Objective 1 Five-Year&1991 Plans, Goal 3, Strategy B, Objective 9.See Entry No.25, Goal 2, Strategy A, Objective 3 Executive Vice President's 5-point plan reflected in Business Plan objectives identified in Column 2.Five-Year Ob'ective 9, Integrate management information systems by 1994.See Entry No.25 for discussion of Goal 2, individual performance. develop and retain a professional, competent managerial and supervisory skills. t l 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 17 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 44.New management, team not unified, not always communicating philosophy and values consistent with those of Executive. V.P.(2.1.1(7), 3.'1.3&3.1.5)45.Filtering of messages;lack of 2-way communication. (2.1.1(7),. 3.1.3&3.1~5)46.Financial difficulties of Pinnacle West.(2.1.1(8), 3.1.1)47.Management participation and involvement still need greater emphasis.(2.1.1(10)I 3.1.3)See.Entry No.25 Five-Year and 1991 Plan, Goal 2, Strategy B, Objective 6;Strategy C, Objectives 1, 2, 3.Not addressed Five-Year&1991 Plans, Goal 2, Strategy B&Strategy C, Objectives 1, 2, 3.See Entry No.25 for Five-Year Ob ective 1, Use daily activities to improve teamwork and morale throughout the organization; managers and supervisors seek feedback from Promote effective, ongoing communication with co-.-workers and peers.Not considered a significant concern.See Entry No.25 for objectives; Entry No.45 for 3 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 18 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 48.49.50'1.52.Problem identification ineffective at Palo Verde.(2.1.1(12), 3.1.5)Systems vere ineffective for determining problems, analyzing root causes, making timely decisions concerning corrective actions, prioritizing corrective actions, and controlling the work to achieve the desired results on schedule.(2.1.1(13), 3.1')Little effort devoted to advance planning.(2.1.1(14), 3'.6)Licensee not setting agenda, but external forces.(2.1.1(14), 3.1.6)Resources for initiatives-not fully considered in budget documents. (2.1.1(15), 3.1.8)See Entry No.23 Five-Year&1991 Plans, Goal 3, Strategy B;Objectives 1, 2, 3, 4, 5, 6;Goal 2, Strategy B, Objective 4.See Entry No.6 See Entry Nos.2, 6.See Entry Nos.2, 6.See Entry No.23 regarding No.25, regarding Goal 2, 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 19 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 53.Lack of understanding of standards, expectations, relationship to individual accounta-bility.(2.1.1(16), 3.1.3, 3.1.5)54.Deficient job descriptions with respect to performance measures.(2'.1(17), 3.1.4)55.Poor performance not recognized. (2.1.1(18), 3.1.4)See Entry No.25 Five-Year&1991 Plans, Goal 2, Strategy B, Objective 3.See Entry No.54.implement results-oriented performance plans,and appraisals consistently by 1991.1991 Ob'ective 3, Develop and implement results-oriented performance plans and appraisals by April.Adjust compensation in accordance with appraisal by March 1992. 1 DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 i7ULY 90 PACE 20 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 56.More timely decision making needed (2.1.1 (19), 3.1.5)Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4 Five-Year Ob'ective 4, Emphasize quality, attention to detail and timely actions.1991 Ob'ective 4, Emphasize quality, attention to detail, and timely actions.Managers and supervisors.incorporate these as performance elements and reinforce in daily activities, staff meetings and one-.on-one sessions.57.Management Review Committee (MRC)charter and representation.not broad enough-should cover all 3 units.(15)(2.1.1(20), 3.1.9)Five-Year&1991 Plans, Goal 2, Strategy C, Objective 3.Five-Year Ob ective 3, Promote effective, ongoing communication with co-workers and peers;1991 effective ongoing communication with-coworkers and peer personnel at other plants and other PVNGS units.58.Lack of praise and financial rewards for good performance. (2.1.1(21), 3.1.1 and 3.1.9)See Entry No.54. li DER/PVNGS BUSINESS PLAN (INITIAL ERSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 21 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 59;Potentially critical staffing problem-present shortage of operators. (2.1.2(1), 3.2.2)60.Present shortage of operators results in more overtime, less job satisfaction. (2.1.2(1), (3.2.2)61.Less frequent meetings between management and operators because of operator shortage.(2.1.2 (1), 3.2.4)62.Occasional lapses of oversight by senior reactor operations. (2.1.2(2), 3.2.3)Five-Year&1991 Plans, Goal 2, Strategy A.Five-Year&1991 Plans, Goal 2, Strategy A;Goal 4, Strategy B, Objective 2.Five-Year&1991 Plans, Goal 2, Strategy C, Objectives 1&2.Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4;Strategy C, Objective 2.develop and retain a professional, competent staff.See Entry No.59 regarding overtime within budget.See Entry No.45 regarding Five-Year Ob ectives 1&2;1991 Ob ective 1, Develop a plan and conduct an assessment of teamwork and morale;1991 Ob.ective 2, Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance. See Entry No.25 regarding I 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 22 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 63'4.Lack of procedure to control required reading for operating crews;Informal reading program did not specify time limits, criteria for adding new material;not audited.(2.1.2(7), 3.2.3)Failure to close valve because of inattention to detail.(2.1.2(8), 3.2.3)Five-Year&1991 Plans, Goal 2, Strategy A, Objective 2.Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4.Five-Year Ob'ective 2, Develop technical and inter-.personnel skills through formal and informal training.Five-Year Ob ective 4, Emphasize quality, attention to detail, and timely actions.65.Failure to close valve because of weakness in programmatic controls associated with independent verification. (2'.2(8), 3'.3)Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5.See Entry No.25 regarding 66.System status configuration control ineffective; history of licensee identified problems with system status prints.(2.1.2(10), 3.2.3)Resolved Procedures revised. t il If i DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 23 DER OBSERVATION DER LOCATION BUSINESS.PLAN CROSS REFERENCE COMMENTS 67.Operating procedures weak from a human-factors standpoint by requiring reference to other documents (procedures not self-contained). (2.1.2(11), 3.2.3)68.Independent verification weaknesses:-not consistently required;-not always performed in independent manner;-not always performed in sequence specified in surveillance procedures. (2.1.2(12), 3'3)69.Communications between operations and other groups not always effective. (2.1.2(13), 3.2.4)Five-Year&1991 Plans, Goal 3, Strategy B, Objectives 3&4.See Entry No.65.Five-Year&1991 Plans, Goal 2, Strategy C, Objectives 1&3..Nos.3 and 4.Five-Year Ob ective 1, Use daily activities to improve teamwork and morale throughout the organization. Five-Year Ob ective 3, Promote effective, ongoing communications with co-workers and peers.1991 effective ongoing communications with co-workers and peers at other plants and other PVNGS units. DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRZX 30 JULY 90 PAGE 24 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 70.71.Need for greater awareness and ownership of plant equipment during extended outages.(2.1.2(13), 3.2.4)Heavy reliance on contractors and their impending release raises concern about licensee's ability to continue applying resources necessary to develop, maintain, improve current training program.(2.1.2(19), 3.2.6)Five-Year&1991 Plans,<Goal 2, Strategy B;Goal 3, Strategy C, Objective 1;Strategy D, Objective 1 See Entry No.27.See Entry No.25 regarding personal ownership by initiating problem-solving at the lowest practical proactive engineering posture in daily activities to foster ownership of plant systems.72.Human error significant contributor to component failures in conduct of maintenance activities, including inattention to detail in conduct of maintenance activities. (213(1)/3~3 lg3 35'.3.10)Goal 2, Strategy B, Objectives 4&5.See Entry No.25 regarding 30 0 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX PAGE 25 DER OBSERVATION DER LOCATION BU8INE88 PLAN CROSS REFERENCE COMMENTS 73'nadequate work orders;work packages and reference materials difficult to use.(2.1.3(2), 3.3.2 and 3.3.6)See Entry No.19.74.Inadequate outage planning and management. (2.1.3(3), 3.3.4)See Entry Nos.16, 17, 18 75.76~77.Maintenance management not sufficiently aware of quality deficiency reporting system and equipment failure data trending program.(2.1.3(4), 3.3.5)Maintenance and work control center not understood nor implement quality deficiency-reporting system.(2.1.3(4), 3.3.5)Lack of coordination of activities during maintenance have adverse effects-delays and interference with proper root cause analysis.(2.1.3(4), 3.3.4)See Entry Nos.19, 20, 21.See Entry Nos.19, 20, 21.See Entry Nos.14, 15. DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 26 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 78.Some lack of attention to equipment condition. (2.1.3(7), 3.3.7)Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4;Goal 3, Strategy C, Objective 1.See Entry No.25 regarding Entry Nos.61&69 regarding 79.MOV program weaknesses:-improper use of MOV data base training;-inadequate control of MOV setpoints;-lack of MOVATs baseline data for many MOVs;-lack of detailed disassembly and reassembly procedures;-lack of proper documen-tation for MOV setpoints;-incomplete/untimely response to industry experience reports concerning MOVs;-problems identified from failure data trending program.(2.1.3(8), 3'.8)See Entry Nos.4, 22.See 1991 Task Plans for Motor Operated Valves (MOVs).80.Equipment failure trending reports show high number of personnel See Entry No.72. 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 0 PAGE 27 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS errors, including maintenance errors.(2.1.3 (9), 3.3.9)81.Inadequate parts availability. (2.1.3(10), 3.3.9)Goal 3, Strategy C," Objective 1;Strategy G, Objectives 2&3.maintenance support for operations; Five-Year personal ownership by initiating problem solving at the lowest practical work control processes. development of model work Complete training and qualification of work planners and schedulers by 1992.82.Inadequate communications and planning between materials management group and units.(2.1.3(10), 3.3.9)Goal 2, Strategy C, Objective 3..See Entry No.101.See Entry 26 for Goal 2, I DER/PVNQS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 iJULX 90 PAGE 28 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 83.Inadequate basis for available inventory. (2.1.3(10), 3.3')Goal 4, Strategy A, Objective 5.See also Goal 3, Strategy C, Objectives 2&3.warehouse. inventory value below$140 million.implement preventive maintenance program improvements by 1991;implement standard equipment specifications for corrective maintenance. 84.Some weaknesses in implementation of surveillance testing:-lack of attention to detail during planning;performance and review activities. (2.1.4(1), 3.4.3)85.Inadequate response to industry guidance on check valve testing.(2-1.4(3), 3.4')86.Comprehensive program and implementing procedures for augmented inspection of designated check valves not completed. (2.1.4(3), 3'.3)See Entry No.25..See Entry Nos.4, 29.See Entry Nos.4, 29. 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL ERSION)CROSS-REFERENCE MATRIX PAGE 29 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 87.Plant Review Board performance unimproved performance ineffective:-known weaknesses continued;-improvement plan not yet effectively implemented. (2.1.5(1), 3.5.10)88.QA audit program weak:-audits based primarily on T.S.&compliance oriented-inflexible with respect to discretionary invest-igation by auditors on bases of experience and expertise;-relatively few safety-significant items were identified during 1989.=(2.1.5(4), 3)89.Many items identified from QA audits not properly managed and some corrective actions were not timely or appropr-iate.(2.1.5(4), 3.5.4)See Entry No.5.See Entry No.23.See Entry No.23. DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 J'ULY 90 PAGE 30 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 90.Further improvements can be made to the surveil-lance program.e.cC., in use of corrected-on-the-spot methodology to resolve deficiencies. (2.1.5(5), 3.5.5)Five-Year&1991 Plans, Goal 3, Strategy B, Objectives 1&2.effectiveness of all organizations; Five-Year to conduct critical self-Improve proactive problem identification and resolution. 91.One weakness in vendor QA program-availability and use of vendor rejection data from site receipt in'spection process.(2.1.5(6), 3)92.Weaknesses still remain in QA trending program resulting in inaccurate picture to management regarding extent of some problem areas.(2.1.5(7), 3.5.7)Five-Year&1991 Plans, Goal 3, Strategy B, Objective 3.Resolved.Evaluate and implement lessons learned from PVNGS and industry experience. Material Nonconformance Report (MNCRs)program added.See Cover Letter transmitting PVNGS Business Plan regarding NRC review of documentation on DER-related actions.93.No"after completion of work" review of work requests by QC organization or any of QA organizat'ions. (2.1.5 (8), 3.5.8)See Entry No.23. 30 JULY 90 DER/PVNGS BUSINE8S PLAN (INITIAL r RSION)CROSS-REFERENCE MATRIX PAGE 3L DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 94.Weak problem identification. (2 1~5 (9), 3.5.9)95.Significant backlog of deficiencies. (2.1.5(9), 3.5.9)96.Problem resolution and implementation of corrective actions slow.(2.1.5(9), 3.5.9)97.Urgency of problem resolution at lower working level not yet routine part of performance. (2.1.5 (9), 3.5.9)98.Root cause analysis weak.(2.1.5(9), 3.5.9)Five-Year&1991 Plans, Goal 3, Strategy B, Objective 2.Five-Year&1991 Plans, Goal 3, Strategy B, Objective 6.Five-Year&1991 Plans,=-Goal 3, Strategy B, Objective 2;Goal 2, Strategy B, Objective 4.Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5;see also Five--Year/1991 Goal 3, Strategy B, Objective 2 and Five-Year/1991 Goal 3, Strategy C, Objective 1.Five-Year&1991 Plans, Goal 3, Strategy B, Objective 4.Five-Year Ob ective 2, Improve proactive problem identification and resolution. Five-Year Ob'ective 6, Improve management of station backlogs.See Entry Nos.94 and 25 for description of objectives. See Entry No.'5 regarding Improve proactive problem identification and resolution. Goal 3, Promote personal ownership by initiating problem-solving at the lowest practical level.cause and human performance evaluations. I 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX PAGE 32 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 99.To prevent or reduce in severity plant events or degraded equipment, further improvements in operating experience review program are needed to benefit from lessons learned and to perform adequate and timely evaluation and corrective action.(2.1.5(11)i 3.5.11)100.NED personnel lack actual nuclear design experience. 2.1.6(1)i 3.6.1&3.6.2)Five-Year&1991 Plans, Goal 3, Strategy Bi Objective 3.Goal 2, Objective 4.Five-Year&1991 Plans, Goal 2, Strategy Ai Objective 2.implement lessons learned from PVNGS and industry Emphasize quality, attention to detail, and timely actions.technical and inter-personal skills through formal and informal training. 0 DER/PVNGS BU8INE88 PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX 30 a7UIeX 90 PAGE 33 DER OBSERVATION DER LOCATION BUSINESS PEAN CROS8 REFERENCE COMMENTS 101.Existing weaknesses diminish quality, quantity, timeliness of engineering support provided by engineering:-large EER backlog of largely insignificant issues;-inadequate control/screening of EERs forwarded to EED-unrealistic definition of system engineers'esponsibilities and authorities;-inadequate management control of systems engineers'ork assignments;-overlap of responsi-bilities among RNE, EED and NED;-unclear definition of function and authority of NED system engineer;-lack of urgency and team work in addressing engineering problems, providing plant support;Five-Year&1991 Plans, Goal 3, Strategy D.See also Entry Nos.10, 11, 12, 13.engineering support for operations and maintenance. m fly 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL-RSION)CROSS-REFERENCE MATRIX PAGE 34 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS-inadequate staff to handle assume workload;-conflicting work priority systems between engineering (onsite and corporate) and site organizations;-lack of stable management: -work force;--policy and practices; -direction. (2~1~6(2)i 3~6 li 3.6.2, 3.6.3)102.Continual management changes impair both morale and productivity. (2.1.6 (3), 3.6.1)Five-Year&1991 Plans, Goal 2, Strategies A, B, C.See Entry No.2 regarding review of progress on DER-related actions at PVNGS Attract, train, develop and retain a professional, Improve individual 'performance and accountability (see Entry Improve communication and teamwork (see Entry Nos.61, 69). ll f 1 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 35 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 103.Overall inability to take timely, effective corrective action to resolve component or system deficiencies or failures, a major programmatic weakness.(2.1.6(5), 3.6.4)104.Many elements of Engineering Excellence Programs far from complete.(2.1.6(6), 3.6.5)105.Some weaknesses observed with design bases reconstitution program:-design discrepancies identified in NED open items summary list not evaluated promptly for operability/report-ability;-operating, surveillance, maintenance procedures, FSAR and non-design-basis output documents not reviewed for adequacy and complete-ness.(2.1.6 (7), 3.6.6)See Entry Nos.9, 10, ll, 12, 13.See Entry No.1, See also Entry Nos.2, 6, 40.Five-Year and 1991 Plans, Goal 3, Strategy H, Obj'ective 1, 2.critical, safety-related plant design basis documentation. configuration management program by 1992. 30 iYULT 90 DER/PVNGS BUSINESS PLAN ('INITIAL SION)CROSS-REFERENCE MATRIX PAGE 36 DER OBSERVATION DER LOCATION.BUSINESS PLAN CROSS REFERENCE COMMENTS 106.Several EDG design issues identified. (2'.6(8), 3.6.7)107.Numerous design change packages cancelled for no apparent reason or not uniformally'in-stalled in all units:-poor initial modifica-tion screening by engineering; -,modification process needs-improvement;-Plant Modification Committee was established. (2'.6(11))3 6.13)Five-Year&1991 Plans, Goal 3, Strategy H, Objective 2.Five-Year&1991 Plans, Goal'3, Strategy H, Objectives 4&6.Five-Year&1991 Plans, Goal 3, Strategy D, Objective 4.See Entry No.105.Achieve necessary and desirable unit consistency. streamline the design change process. DER/PVNOS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRZX 30 O'ULX 90 PAGE 37 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 108.Some instances in which licensee took a non-conservative approach to design calculations:-several MOV parameters not well controlled or documented;-commitment by NED to reconstitute all MOV design basis set points and develop formal thrust calculations as part of response to GL 89-10'2.1.6(13), 35)109.Ineffective implementa-tion of failure data trending (FDT)program:-neither maintenance nor NED on distribution list for FDT reports;-programmatic and EED implementation weaknesses limit effectiveness in improving equipmen't reliability. (2.1.6(14), 3.6.16)See Entry Nos.4, 22, 76.Resolved.Five-Year&1991 Plans, Goal 3, Strategy D, Objective 8.See Entry No.2 regarding review of progress on DER-related actions at PVNGS site.plant, system and performance monitoring program by March 1992. e 0