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{{#Wiki_filter:FaN'N'. aa as AMERfCA              ECTRfC POWER SERVfCECO                                      RAT ON
,
GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO.
PROCEDURE NQ                  15. 1              REVISION NO.
TITLE:                                            Ac  on
                                                                                                                              .G.1 OF1 PREPARED BY:                                                            DATE                          ~4 REVIEWED BY:        M. P. Al exich                                DATE:
DATE'ATE'ATE'ATE'ATE:
CONCURRENCE            i< A APPFIOVED BY.        John E. Ool an                                                                    so TYPE OF                  Q    PERMANENT                          EFFECTIVE DATE:                          11~9~84 CHANGE CI TEMPORARY                            EXPIRATION DATE'ESCRIPTION OF CH'ANGE Added Para.      3.5 settin          olic on tICR cancellation.
Added Para. 3.6 settin                olic on re ortin of Electrical Equipment Environmental 1  fica ion deficiencies. Renumbered existed. ara. 3.5 & 3.6 n d                  fi      iencies to list of t ical rr 1 'an es.
REASON(S) FOR CHANGE To  establish      a    olic    on  cancellation of      NCRs, and          escalation of concerns                  if they
: 2.      To  establish      a  mechanism    for  compliance with 10CFR50.49.h
: 3.      Revised Para.        6.1.1 to add Equipment gualification deficiencies to                                    list of typical
                    ,> liance    .
INSTRUCTIONS FOR INCORPORATING CHANGE Pa e  1  & 2    insert      ace  1  & 2  C.S.l
                          .S.3  & Pa    e 4    insert    Pa e 3  C.S.4  & Pa e 4
                      +<
iai.-: )
                          >>Bpga<>'4%12'L"":",,      >
PDg, ADOCK
 
7588(5 84)IAE FORM NO. GE 38 AMERICAN ELECTRIC POWER SERVICE CORPORATION GEN  ~  L PROCEDURE CHANGE SHE          NDEX AEPSC GENERAL PROCEDURE NO.            15  1 REV. NO.      1 TYPE OF CHANGE    NO.          PROCEDURE SECTIONS        CHANG          DATE  EXPIRATION SHEET NO. OF              AFFECTED                        EFFECTIVE    DATE PGS.                                TEMP. PERM.
5.1, 9.0                            X  09/T 5/84 9.0, Attachment  No. 2                  10/11/84 6.1.1 5), 6.2.3                      X    10/5/84 3.5 (flew), 3.o (New) 6.1.1 11 New                        X    11/9/84
              'PON    ISSUE OF NEXT REVISiON OF THE SUBJECT PROCEDURE
 
AEPSC GE5t>AL PROCEDURE NO. 15.1 NCNCCMPLIANCE AND CCK& TIVE ACTION 1.0      PKPQSE
                                ~ 4 This procedure establishes the policy and administrative            activities for  (1)  reporting,  (2)  corrective  and (3) establishing measures to preclude the recusance        of  noncompliance identified within AEPSC.
2.0 2.1      This procedure applies to noncanpliances with the          QA  Program th implenanting    activities are      under the  direct control  and responsibility of AEPSC.
2.2      Managerrant    appraisals/evaluations/reviews which identify intra-division findings are exluded from the reporting requireneats of this procedure unless the finding identifies an apparent discrepancy in the design of a system, caiponent or structure which would prevent or degrade systems, ccmgonents or structures fran per forming their design functions.
2'.3 -
      'Nonccmpli.an'ces identified'by'audits conducted in accordance'with "
General Procedure 18.1 are excluded from the reporting requirements of this    procedure except as noted therein.
3.0 3.1      Any  activity known or suspected to contain a noncompliance shall be properly identified, reported and corrected, through the use of the Noncompliance Report        (NCR) .
3.2      Any noncompliance, identified by AEPSC personnel while            at the Donald C. Cook Nuclear Plant, shall be reported in accordance            with established Plant procechmes.
3.3      The  intent of this procedure is to provide the basic re~xsnents and  directions for noncanpliances identified within AEPSC. It shall be incunhent upon the involved MPSC Division Manager to review this procedure and to assure that, when necessary, additional procedures are developed for the respective Division to fully implerrent the 3.4    Any  individual in AEPSC can originate an NCR. If a member of a sec-tion is the originator, the Section Manager shall sign the NCR to authorize its issuance and confirm that the appropriate person is being assigned the corrective action. Nhere the originator is the Section Manager, only this Manager's signature is reguum2 for issuing  ~
AEPSC General Procedure No. 15.1  - Rev. 1 Page 1 of 11
 
3.5    Once an NCR has been initiated,      it cannot and shall not be cancelled without  due cause., Such    cause  shall be documented either on the NCR
      . itself,  or in separate a          memo,  and a copy of said documentation for- CS 4 warded to the AEPSC Manager of Quality Assurance.          The Originator of a cancelled NCR has the obligation and right to escalate his concern to successive levels of management      if he feels that a quality related problem  still exists,  after  NCR  cancellation.
3.6    Deficiencies in electrical equipment environmental qualification shall be documented via an NCR with a mandatory response due 30 days from date of NCR issue. When applicable, such deficiencies shall be              CS 4 reported to the NRC within sixty days of discovery per 10CFR50.49h.
3.7    All AEPSC    Personnel share equally in the obligation and responsibil-ity to report and identify noncompliances.
3.8    Departures from this procedure shall not be made without the express wzitten consent of the AEPSC Vice Chairman, Engineering and Construction.
4.0    DEFINITIONS 4.1 .
does not  provide'suitable 'direction to mee't establi'shed'requKze-Deficiencies occur where documentation is nonexistent, in-      "'ents.
adequate or incorrect.
4.2    Deviation    - An inadequacy in the implementation of an established procedure. Deviations occur where documentation is correct, ade-quate and acceptable but the implementing organization doers not adhere to the specified directions.
4.3 further evaluation.
4.4 procedure or method; or a discrepancy in the design of a system, component    or structuze which would prevent or degrade systems, components    or structures from performing their design functions.
4.5    Commitment    List -  A list of promised actions by AEPSC organizations/
personnel that is    prepared and maintained in accordance with General Pzocedure No. 2.2.
4.6 noncompliance.
4.7    ~Res ender  Person to whom a Noncompliance Report (NCR)        is addressed and/or  who  replies to the  NCR  originator.
4.8    Software  -  Documentation or paperwork.
AEPSC General Procedure No. 15.1  - Rev. 1 C.S.4 Page 2 of 11
 
5.0      HESPCNSXSILITIES 5.1 the caaplete processing f  ~                      '
of an NCR, including notification to 1      " !
affected organizations, in accordance with this procedure.
5.2      Qri inator's Section Mana er - Confirms the need to proceed and assures NCR is assigned to appropriate individual or organization.
5.3      Responder - The person to whom the NCR is sent. This person is responsible for the preparation of a neaningful, clear response to the Qriginator as well as accarplishing other taslm defined in this pvxxKlure o 5.4      Re    nder's Section  Mana  er - Authorities                corrections to be    made.
5.5      NS&L  Responsible    for indicating reportability of NCR finding and for performing reporting functions when applicable.
5.6      Qualit Assurance - Responsible for maintaining Camnitment List; auditing AEPSC OH ox~zation for caapliance with this procedure; and verifying that preventive measures have succeeded.
                                      '
: 6. 0  'C5CCHPLIANCE'RCCEDURE"                                    ~  ~
6.1 6.1.1    Noncanpliances,  typically, include:
(1) failure to perform prescribed verification activities; (2) departure. or inacbn~nt omission fran approved procedure specifications, drawings, etc.;
(3) calculational logic or technical docunant error; (4) error in procedural docunant; (5) failure to have adequate or required procedures;
{6) failure to transcribe activities affecting quality into written docunents.
(7) a group of nonconformances that s~ a trend requiring correction; P
(9) erroneous  entry in supplier's illegible.
docunantation'10) documentation incomplete, missing or
{11) equipment qualification deficiencies                                                    [cs s 6.1.2    A graphic  presentation of the noncompliances cycle is                    shown  in Attache      1.
AEPSC  General Procechxre No. 15.1  -  Rev. 1  - C.S.4 Page  3  of  11
 
6.1. 3 Noncompliances identified within AEPSC shall be processed j.n accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.
6.2      Re ortin and Documentin        a Noncompliance (Ori inator)
: 6. 2.1    Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.
(Ref. Attachment 2).
6.2.2    The NCR numbex    consists 'of four parts    as  follows:
RQA  - 81  4 9 -  1 W "-l" is      always used in the preparation of
    'I an NCR. The -1 designation will be. changed
  ~
only after one ox more'commitments are made in response to the NCR.        If one commitment is made, this part of the number changes to "Cl" from "-1".      If  two or more commitments are made, each is assigned to its own number i.e. Cl,  C2,  etc.
indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.
indicates the year in which the NCR was written.
indicates a Report      (NCR)  originated by Quality, Assurance.      To create this part of the NCR  number  always start with the letter "R" then add the appropriate      suffix from the  listing  below.
AEPSC  General Procedure.
No. 15.1  Rev.
Page 4 of  ll    1
 
758  5 84 IAE FoA4 N(k GE 35                  AMERICA            ECTRtC POWER SERVl E CO                      RATt N GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO.
TITLE'EVISION PROCEDURE NO.
A  'on NO.
PG  1  OF1 PREPARED BY:          ~    F                                              DATE:
REVIEWED BY            M. P. Alexich                                    DATE:
DATE:
DATE:
DATE'ATE'ATE.
CONCURRENCE'PPROVED BY:                                                                      I0 TYPE OF                    Q    PERMANENT                          EFFECTIVE DATE          11/9/84 CHANGE Cl  TEMPORARY                          EXPIRATION DATE
                                                    " 'DESCRIPTION'O'F CHA'NGE Added Para.        3.5 settin        ol ic  on  WCR  canc'ellation.
Added Para. 3.6 settin              olic on re ortin of Electrical Equipment Environmental 1'fication deficiencies. Renumbered existed ara. 3.5 & 3.6 d fi iencies to list of t ical
                                                                                '
i l ian es.
REASON(S) FOR CHANGE To    establish    a  olicy  on  cancellation of        NCRs, and      escalation of concerns    if they
: 2.          To    establish    a  mechanism    for  compliance with 10CFR50.49.h
: 3.          Revised Para. 6.1.1 to add Equipment (}ualification deficiencies to                          list of typical moliances.
INSTRUCTIONS FOR INCORPORATING CHANGE Pa    e    & 2    insert    ace  1  & 2  C.S. 1
                            .S.3  & Pa  e 4    insert    Pa e 3  C.S.4  & Pa  e 4
 
758@5 84)I AE FORM NO. GK 38 AMERICAN ELECTRIC POWER SERVICE CORPORATION GEN    a    L PROCEDURE CHANGE SHE          NDEX AEPSC GENERAL PROCEDURE NO.            15  1 REV. NO.        1 TYPE OF CHANGE      NO.
OF          PROCEDURE SECTIONS        C ANG        DATE EFFECTIVE EXP I RATION DATE SHEET NO.                        AFFECTED P GS.                                  TEMP. PERM.
5.1, 9.0                              X  09/15/84 9.0, Attachment        No. 2              10/11/84 6.1.1 5), 6.2.3                      X    10/5/84 3.5 (IIew), 3.6 (Hew)
: 6. 1. 1  11  I'Iew                        ll/9/84
                                            ~    ~
              'PON    ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE
 
MK'SC GENERAL PROCEDURE NO. 15.1 XNKTAtXZ 1.0    PURPOSE This procedure establishes the policy and administrative      activities for    (1)  reporting,  (2)  conative and (3) establishing measures to preclude the    recurrence of noncompliance identified within AEPSC.
2.0 2.1    This procedure applies to nonccmpliances with the QA Program mquirenents of M~C General Procedure No. 2.1 while the implementing activities are under the direct control and responsibility of      AEPSC.
2.2    Management    appraisals/evaluations/reviews which identify intra-division findings are exluded from the reporting requirements of this procedure unless the finding identifies an apparent discrepancy in the design of a system, cm~nent or structure which would prevent or degrade systems, components or structures fran per forming their design functions.
2;3 "'Noncanpli'ances identified by audits "conduct& in'ccordance with ' .
General Procedure 18.1 are exclu~ from the reporting requirem nts of this procedure except as noted therein.
3.0 3.1    Any  activity known or suspected to contain a noncompliance shall be properly identified, reported and corrected, through the use of the Noncanpliance Report      (NCR) .
3.2    Any noncompliance, identified by AEPSC personnel while      at the Donald C. Ccok Nuclear Plant, shall be reported in accordance      with established Plant procedures.
3.3    The intent of this procedure is to provide the basic requirements and directions for noncanpliances identified within AEPSC.        It shall be incumbent upon the involved AEPSC Division Manager to review this procedure and to assure that, when necessary, additional procedures are developed    for the respective Division to fully implement the I
3.4    Any  individual in AEPSC can originate an NCR. If a nember of a sec-tion is the originator, the Section Manager shall sign the NCR to authorize its issuance and confirm that the appropriate person is being assigned the corrective action. Where the originator is the Section Manager, only this Manager's signature is required for
: 3. SSQLIlg, AEPSC  General Procedure No. 15.1  Rev. 1 Page 1 of 11
 
3.5  Once an NCR has been initiated,      it cannot and shall not be cancelled without  due cause. Such cause shall be documented either on the NCR itself,  or in a separate memo, and a copy. of said documentation for-      CS 4 warded to the    AEPSC  Manager of. Quality Assurance. The Originator of a cancelled    NCR has  the obligation and right to escalate his concern to successive levels of management if he feels that a quality related problem still exists, after NCR cancellation.
3.6    Deficiencies in electrical equipment environmental qualification shall be documented via an NCR with a mandatory response due 30 days from date of NCR issue. When applicable, such deficiencies shall be        CS 4 reported to the NRC within sixty days of discovery per 10CFR50.49h.
3.7    All AEPSC    Personnel share equally in the obligation and responsibil-ity  to report and identify noncompliances.
h 3.8    Departures from this procedure shall not be made without the express written consent of the AEPSC Vice Chairman, Engineering and Construction.
4.0    DEFINITIONS
.4.. 1 h
does not prov'ide"suieable    direction to''meet established require-ments. Deficiencies occur where documentation is nonexistent, in-adequate  or incorrect.
4.2    Deviation    An  inadequacy in the implementation of an established procedure. Deviations occur where documentation is correct, ade-quate and acceptable but the implementing organization does not adhere to the specified directions.
further evaluation.
4,4    Noncomoliance'- A deviation from, or deficiency in, an approved procedure or method; or a discrepancy in the design of a system, component or structure which would prevent or degrade systems, components or structures from performing their design functions.
4.5    Commitment    List  A  list of promised actions by  AEPSC  organizations/
personnel that is prepared and maintained in accordance with General Procedure No. 2.2.
4.6 noncompliance.
4  '  ~Res ender    Person to whom a Noncompliance Report (NCR)      is addressed and/or  who  replies to the  NCR  originator.
4.8    Software  -  Documentation or paperwork.
AEPSC  General Procedure No. 15.1 - Rev. 1 C.S.4 Page 2 of  ll
 
5.0
.5. 1 the complete processing of an NCR, including notification to affected organizations, in accordance with this procedure.
5.2    Ori inator's Section Mana        - Confirms the need to proceed and assures NCR is assigned to appropriate individual or organization.
I 5.3    Resider -    The person to whom the NCR is sent. '1M.s person is responsible for the preparation of a meaningful, clear response to the Originator as well as accarplishing other tasks defined in this procedure.
5.4    Re    nder's Section    Mana er  Authorities            corrections to be  made.
5.5    NSSZ  - Responsible for indicating reportability of NCR finding and for perfoxming reporting functions when applicable.
5.6    Qualit Assurance  Responsible for maintair~g Gxmitment List; auditing AKPSC CH organization for ccxnpliance with this procedure; and verifying that preventive measures have succeechd.
6.0    NCNCCN?LIAl'KZ'RCCEOUBE 6.1    General 6.1.1  Noncanpliances,  typically, include:
(1) failure to perform prescribed verification activities; (2) departure or inadvertent omission fran approved procedure
* specifications, drawings, etc.;
(3) calculational logic or technical doc+rent error; (4) error in procedural docunent; (5) failure to have adequate or required pxocedures; (6) failure to transcxibe activities affecting quality into written donm~ts; (7) a group of nonconfoxmances that show a trend requiring correction; (8) supplier's  report does not address requirements; (9) erroneous  entry in supplier's documentation inccxnplete, missing or illegible.
documentation'10)
(11)  equipnent qualification deficiencies                                            [cs z 6.1. 2  A  graphic presentation    of the  noncompliances cycle            is shown  in Attachnent 1.
AEPSC  General Pxocedure No. 15.1  Rev. 1  C.S.4 Page 3 of 11
 
6.1. 3 Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.
6.2    Re ortin and Documentin        a Noncom liance (Ori inator)
: 6. 2.1  Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.
(Ref. Attachment 2) .
6.2.2  The NCR number  consists of four parts as follows:
            -
RQA    81 , 49
                        ~ "-l" is 1
always used in the ptepasation of an NCR. The -1 designation will be changed
                            ''only after one or more commitments are made in response to the NCR. Xf one commitment is made, this part of the number changes to "Cl" from "-1". If  two or more commitments are made, each is assigned to its own number
: i. e. Cl, C2, etc.
indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.
indicates the year in which the NCR was written.
indicates a Report      (NCR) originated by Quality Assurance.      To create this part of the  NCR number  always start with the letter "R" then add the  appropriate suffix from the  listing  below.
AEPSC  General Procedur~
No. 15.1 - Rev.
Page 4 of ll    1
 
7589(S 841IAE FORM NO. OE 35 AMERlCA LECTRIC POWER SERY)CE CO ORATION GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO.
15 1                                                1 PROCEDURE NO.                                  REVISION NO TITLE:                                        A  ion PG. 1  OF1 PREPARED BY:              F REVIEWED BY:
DATE'ATE'ATE'ATE'ATE:
CONCURRENCE.            iI A                                            DATE:
APPROVED BY:                                                          DATE:                  Io TYPE OF                    Q    PERMANENT                        EFFECTIVE DATE:
CHANGE CI TEMPORARY                          EXPIRATION DATE:
DESCRIPTION OF'CHANGE Para. 3.5    settin olic on NCR cancellation.            'dded Added Para. 3.6 settin              olic on re ortin of Electrical                    Equipment Environmental 1  fication deficiencies. Renumbered existed ara. 3.5                              & 3.6 n d              fi  iencies to list  of t  ical 11  l  anc s.
REASON{S) FOR CHANGE To  establish      a: olic    on  cancellation of    tICRs, and          escalation of concerns      if they
: 2.        To  establish      a  mechanism    for compliance with 10CFR50.49.h 3~        Revised Para.        6.1.1 to add Equipment gualification deficiencies to                      list of  typical n      .1ol'ances.
INSTRUCTIONS FOR INCORPORATIN'G CHANGE Pa  e 1  & 2    insert    oaoe  1  & 2 C.S.1
                          .S.3  & Pa  e 4    insert  Pa  e 3 C.S.4  & Pa e 4
 
75805 84)IAE FORM NO. QB 38 AMERICAN ELECTRIC POWER SERVICE CORPORATION GEN      L PROCEDURE CHANGE SHEL.          NDEX AEPSC GENERAL PROCEDURE NO.            15.1 REV. NO.        I TYPE OF CHANGE    NO.        PROCEDURE SECTIONS        =
CHANG        DATE    EXPIRATION SHEET NO. OF              AFFECTED                          EFFECTIVE      DATE PGS.                                  TEMP. PERM.
5.1, 9.0                              X  09/1 5/84 9.0, Attachment  No. 2                    10/11/84 6.1.1(5), 6.2.3                            10/5/84 3.5 (I'ew), 3.6 (New) 6.1.1 11 I'Iew                        X    11/9/84
                                                                            ~ ~
              'PON    ISSUE OF NEXT. REVISION OF THE SUBJECT PROCEDURE
 
AEPSC GENERAL PEKCEDUHE NO. 15.1 NCNCCM?LIANCE AND CCK~ZVE ACTICN 1.0    PURPOSE This procedure establishes the policy and achunistrative                          activities for  (1)  reporting,  (2)  corrective  and (3) establishing measures to preclude the    rectu~ce of      noncampliance identified within AEPSC.
2.0    APPLICABILITY 2.1    This procedure applies to noncaapliances with the
      'implenenting    activities aze
                                          !      !
under the
                                                          .,    M QA Pxogram direct control
                                                                    !                  !
of AEPSC.                                  and'esponsibility 2.2    Management    appraisals/evaluations/reviews which identify intra-division findings are exluded from the reporting xequi~nents of this procedure unless the findling identifies an apparent discrepancy in the design of a system, cmponent or structure which would prevent or degrade systems, ccxaponents or structures fran per forming their design functions.
identified by audi.ts    conducted in:acco69ahce'ith
                                                          ~
                                                                                                      ~ ~~
: 2. 3 '
Non'ccxrpliances'.
                                                    !          W of this    procedure except as noted therein.
3.0 3.1    Any  activity known or    suspected  to contain    a noncompliance                shall be properly identified, reported        and corrected, through the use of the Noncanpliance Report      (NCR) .
3.2    Any nonccmpliance, identified by AEPSC personnel while at. the Donald C. Cook Nuclear Plant, shall be reported in accordance with established Plant procedures.
3.3    The intent of this procedure is to provide the basic requirements and directions for noncampliances identified within AEPSC.                            It shall be incumbent upon the involved AEPSC Division Manager to review this procedure and to assure that, when necessaxy, additional procedures are developed for the respective Division to          fully implement                the requirements of this procedure.
3.4    Any  individual in AEPSC can originate an NCR. If a manber of a sec-tion is the originator, the Section Manager shall sign the NCR to authorize its issuance and confirm that the appropriate person is being assigned the corrective action. Nhere t1a originator is the Section Manager, only this Manager's signature is required for 1SSllkllg.
AEPSC  General Procedure No. 15.1  Rev. 1 Page 1 of 11
 
3.5  Once an NCR has been initiated,      it  cannot and shall not be cancelled without  due cause.      Such cause shall be documented either on the NCR itself,  or in a separate memo, and a copy of said documentation for- CS 4 warded to the AEPSC Manager of Quality Assurance.          The Originator of a cancelled NCR has the obligation and right to escalate his concern to successive levels of management      if he feels that a quality related problem  still exists,    after NCR cancellation.
3.6  Deficiencies in electrical equipment environmental qualification shall be documented via an NCR with a mandatory response due 30 days from date of NCR issue. When applicable, such deficiencies shall be        CS 4 reported to the NRC within sixty days of discovery per 10CFR50.49h.
3.7  All AEPSC    Personnel share equally in the obligation and responsibil-ity  to report and identify noncompliances.
3.8  Departures from this procedure shall not be made without the express written consent of the AEPSC Vice Chairman, Engineering and Construction.
4.0  DEFINITIONS
~ 4..1. Deficienc -,An inadequacy,, in a.procedure or its methodology. which
                    .
oes not provide suitable di'r'ection to meet established require-ments. Deficiencies occur where documentation is nonexistent, in-adequate or incorrect.
4.2  Deviation    -  An inadequacy in the implementation of an established procedure. Deviations occur where documentation is correct, ade-quate and acceptable but the implementing organization does not adhere to the specified directions.
4,3 further evaluation.
4.4
* procedure or method; or a discrepancy in the design of a system, component or structure which would prevent or degrade systems, components or structures from performing their design functions.
4.5  Commitment      List -  A list of promised actions by  AEPSC organizations/
personnel that is prepared and maintained in accordance with General Procedure No. 2.2.
4.6 noncompliance.
4 '  ~Res ender    -  Person to shorn a Noncompliance Report (NCR)  ls addressed and/or  who    replies to the  NCR originator.
4.8  Software    Documentation    or paperwork.
AEPSC  General Procedure No. 15.1  Rev. 1 C.S.4 Page 2 of 11
 
5.0      RESPONSIBILITIES 5.1                        w    9>>
the canplete processing tl  d of an NCR, including notification to affected organizations, in accordance with this procedure.
5.2      Ori inator's Section Mana              - Confirms the need to proceed and assures NCR is assigned to appropriate individual or organization.
5.3      MsSxinder - The person to whcxn the NCR is sent. This person is responsible for the preparation of a aeaningful, clear response to the Originator as well as acccaplishing other tasks defined in this procedure.
5.4      Re    nder's Section  Mana        er - Authorities            corrections to be  made.
5.5      NSaL  Responsible  for indicating reportability of NCR finding and for performing reporting functions when applicable.
5.6      Qualit Assurance  Responsible for maintair~ Caanitment List; auditing AEPSC OH organization for canpliance with this procedure; and verifying that preventive neasures have succeeded.
6.0 'CNCCbPL'IANCE'RCC{K)URE
                                    'eneral 6.1.1    Noncanpliances,  typically, include:
(1) failure to perform prescribed verification activities; (2) departure or inadvertent omission fran approved procedure specifications, drawings, etc.;
(3) calculational logic or technical document error; (4) error in procedural docunent; (5) failure to have adequate or required procedures; (6) failure to transcribe activities affecting quality into written docungnts;
        '7)    a group of nonconformances          that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's docunentation incanplete, missing or illegible.
documentation'10)
(11)  equipnent qualification deficiencies                                                    [cs ~
6.1.2    A  graphic presentation of the nonccmpliances cycle                      is shown  in Attachment 1.
AEPSC  General Procechxre No. 15.1  Rev. 1  - C.S.4 Page 3 of 11
 
6.1.3  Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.
6.2    Re ortin and Documentin        a Noncompliance (Ori inator) 6.2.1  Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance-with the instruction        on  its  reverse side.
f (Re . Attachment 2)    .
6.2.2  The NCR number    consists of four parts      as  follows:
RQA  -  81    1 M "-l" is always      used  in the preparation or
    ~ ~
l an NCR. The -1 designation
                                                        ~
will~
be. chagged        ~ ~
only after one or more c'ommit'ments are made in response to the NCR.        If  one commitment is made, this part of the number changes to "Cl" from "-1". If  two or more commitments are made,, each is assigned to        its    own number i.e. Cl, C2, etc.
indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.
indicates the year in which the NCR was written.
indicates a Report    (NCR)    originated by Quality Assurance.      To create this part of the NCR number always start with the letter "R" then add the appropriate suffix from the  listing  below.
AEPSC  General    Procedure-'o.
15.1  Rev.
Page  4  of  ll                1
 
~  V 8>>M V I>> ~
Y>>EY ~  4/8 t CONTROLLO DOCUMENT TRANSMITTAL ACIIIILEDGEMENT TO: NRC,        Bethesda                                                      gA FILE NO>>.'G00002 PATE            10/05/84 CONTROLLED COPY NO.:
THIS  IS TO ACKNOWLEOGK RECEIPT OF THE CONTROLLED OOCUMKNT ISSUE PACKAGE CONSISTING OF THE FOLLOWING:
DOCUMENT TITLE n ral Pro edure Chan e Sheet          No. 3  for  G. P. 15.1 Noncompliance and Corrective Action THIS ISSUE IS: Q ORIGINAL ISSUE    dI PARTIAL REVISIOK Q RE ~ ISSUE OF COMPLETE DOCUMENT WITH REVISIONS QA-10-84
:~5                      :    002 QA-10-84
:      ,  .          4    <<:  08.28 84 CDAL: REY. NO.        - - -  DATE:  08-16-83          OCN:  G00002      qA FILE NO: G00002 DOCUMENT TITLE I      4 TRIS ISSUE IS: Q ORIGINAL ISSUE    Q PARTIAL REVISION Q RE>>ISSUK OF COMPLETK OOCUMEHT WITH REVISIONS REY. NO.              DATE:                ~
OCN:            CORAR: REV NO.                    DATE:
COAL: REY>> NO.              DATE:                    OCN'A                  FILE NO'OCUMENT TITLE THIS ISSUE    IS>> Q ORIGINAL ISSUE  Q PARTIAL REVISION Q RE>>ISSUE OF COMPLETE DOCUMENT WITH REVISIONS REY. NO.              DATE:                                    CORAR: REV.. NO.                  DATE:
OCN'CN:
COAL: REY. NO.              DATE:                                      gA FILE NO:
RECEIPT ACKNOWLEDGEMENT SIGNATURE:
REGISTERED HOLDER DATE:
RETURN TO:      ~ D    i er l Riverside Pleze            ORIGINATOR ROOM  NO:    20th Eloor  (AEPSC Qh)
 
1
~ 4 y "I r
 
>>Q~'~g "                                AMERIC          ELECTRIC POWER SERVICE C                    ORATI  N GENERAL PROCEDURE CHANGE SHEET CHANGE SHFET NO. 3 PROCEDURE NO.                                          REVISION NO.
OF1 TITLE'REPARED BY:
REVIEWED BY:
DATE'ATE'ATE'ATE'ATE'ATE'ATE'G.1 CONCURRENCE'PPROVED BY: 'R    F    '<roe er TYPE OF CHANGE K PERMANENT                          EFFECTIVE CI  TEMPORARY DATE'XPIRATION DATE; DESCRIPTION OF CHANGE Correct                t    o  ra hical      error in section 6.1.1(5) Change Sheet          No. 1 R      i              ection 6.2.3 to rovide or anizational codes for the                    NSDRC  Subcommittee and correct for or anizational chan es .
REASON(S) FOR CHANGE INSTRUCTIONS FOR INCORPORATING CHANGE 0    4  f    C.S.3 Remove                a e 5    and 6    of  11
 
75545 54RAE FORM NO. GE 38 AMERIC      ELECTRIC POWER SERVICE CORPORATION GENERAL PROCEDURE CHANGE SHE            INDEX AEPSC GENERAL PROCEDURE NO.          15 1 REV. NO.        1 TYPE OF NO.        PROCEDURE SECTIONS        CHANGE        DATE  EXPIRATION CHANGE    OF.
SHEET NO.                    AFFECTED                        EFFECTIVE    DATE PGS.                                TEMP. PERM.
5.1, 9.0                                09/15/84 9.0, Attachment  t~o. 2 10/11/84 6.1.1 5), 6.2.3                          10/5/84
              'PON  ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE
 
5.0    RESPONS  I 8 ILI TIES 5.1    Ori inator - Responsible for the determination of the need for and t e comp ete processing of an NCR, including notification to affected organizations, in accordance with this procedure.
5.2    Ori inator's Section Mana er - Confirms the need to proceed and assures          >s assigne    to appropriate individual or organization.
5.3    Res  onder - The person to whom the            NCR  is sent. This person is response le for the preparation of              a  meaningful, clear response to the Originator as      well's        accomplishing other tasks defined in this procedure.
5.4    Res  onder's Section      Mana  er - Authorities corrections to        be made.
5.5    NS&L  - Responsible for indicating reportability of              NCR  finding  and 7or performing reporting functions when applicable.
5.6      ualit Assurance - Responsible for maintaining Commitment List; au iting EPSC        H organization for compliance with this procedure; and  verifying that preventive            measures  have succeeded.
'6.0'  'NONCOMPLIANCE'PROCEDURE        "
                                          '.1 General 6.1.1  Noncompliances,      typically, include:
(1)  failure to perform prescribed verification activities; (2)  departure or inadvertent omission from approved procedure specifications, drawings, etc.;
(3)  calculational logic or technical document error; (4)  error in procedural document; (5)  failure to have adequate or reouired procedures; (6)  failure to transcribe activities affecting quality into written documents; (7) a group of nonconformances            that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's documentation'
: 10) documentation      incomplete, missing or        illegible.
A  graphic presentation of the noncompliances cycle is                shown  in Attachment 1.
AEPSC  General Procedure No. 15.1 - Rev. 1 - C.S.3 Page 3 of 11
 
6.1. 3  Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-
          . cessed under the AEP approved Supplier QA program.. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.
Re ortin and Documentin        a Noncompliance (Ori inator) 6.2 ~ 1  Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the in'struction on its reverse side.
(Ref. Attachment 2) .
6.2.2    The NCR number  consists of four parts as follows:
                          -
RQA  - 81  49
                            ~1
                                  "-1" is always used in the preparation of an NCR. The -1 designation will be changed
~
    ~
                                '"'onl'y"after''one or'or'" commitments are made in response to the NCR. If one commitment is made, this part, of the number changes to "Cl" from "-1" . I f two or more commitments are made, each    is assigned to its  own number i.e. Cl,  C2,  etc.
indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.
indicates the year in which the NCR was written.
indicates a Report    (NCR)  originated by Quality Assurance.      To create this part of the NCR numbei always start with the letter "R" then add the appropriate suffix from the  listing  below.
AEPSC General Proceduz No. 15.1 - Rev.
Page 4 of ll    1
 
6.2.3    Codes  for other organizations are    as follows:
  /
CE - Civil Engineering Div.              NE  - Nuclear Operations Div.
CH  - Chemical Engineer ing Sec.          NF  - Nuclear Materials      & Fuel 00 - Design Div.                                Management  Sec.
DA - 00/Architectural Sec.              NL  - Nuclear Safety & Licensing DC - DD/Control Services Sec.            NO  - Nuclear Operations Sec.
DE - 00/Electrical Sec.                  NR  - Radiological Support Sec.
DM  - DD/Mechanical Sec.                PR  - Purchasing Department DS - 00/Structural Sec.                  PV  - Piping and Valves Sec.
EE  - Electrical Engin.                  gA  - guality Assurance EV -  Environmental Div.                SA  - Subcommittee on Audit FP -  Fire Protection                    SC  - Subcom. on Proposed HP  -  Heat Ex.  &  Pumps                        Changes HV  -  Heating and Venti 1.              SE  -  Subcom. on Security &
IC -  Instru. and Control                      Emergency Plan ME  -. Mechanical Eng. Staff              SO  -  Subcom. on Corp. & Plant MH - Materials Handling Sec.                    Occurrences NC  -  NSDRC                              TB  - Turbine Section 6.2.4    Each AEPSC  organization shall establish the methods to control unique assignment    of  numbers to each NCR  prepared.
6.3    'Evaluation    'es    onder:
An  evaluation  sha11  be conducted  by the Responder    to determine the cause  of the noncompliance. The cause shall be entered on the NCR.
The evaluation shall be of sufficient depth so as to develop meaningful corrective and preventive measures based on the cause.
6.4      Classification    (Res onder)
The Noncompliance shall be classified for two different features:
Type of Noncompliance (deficiency/deviation); and Reportability of Noncompliance.
6.4. 1  Type  of Noncompliance:
The Responder    shall determine ard indicate on the NCR the type of Noncompliance based on the evaluation performed in paragraph 6.3 above. The noncompliance shall be either a deficiency or deviation as defined in section 4.0 above.
6.4.2    Reportabi  lity of  Noncompliance:
The Responder    shall interface with the Nuclear Safety and Licensing Section of the Nuclear Engineering Division (NS&L) and obtain a of reportabi lity for the noncompliance. The NS&L        'lassification assigned classifier shall initiate AEPSC  General  Procedure No. 15. 1 - Rev. 1  C.S.3 Page 5 of 11
 
4.4.2 (continued)          ~
reporting activities as required, independent of any action related to the NCR being processed as follows:
(1) LER/SPECIAL REPORT  Notify Donald C. Cook Nuclear Plant, Plant Manager immediately by telephone and
                        -
follow up by sending a copy of NCR to the Plant Manager.
(2) 10CFR Part 21    - Direct the responder, by letter, to initiate a Part 21 Package in accordance with General Procedure No. 31. Follow up by sending a copy of the NCR and letter to the AEPSC Manager of QA for inclusion of this direction as a commitment on the AEPSC Commit-ment  List.
(3) OTHER      Initiate,  coordinate and perform the action necessary to assure that appropriate reporting require-
              ..,.......:ments .are,. fulfil.led, 6.5        Disposition (Responder)
The Responder shall identify measures to both:
(a) remove the noncompliance; and (b) preclude recurrence of the noncompliance.
II( )
6.5 .1    Removal of a deficiency type noncompliance shall be accom-plished by revising the associated document(s) or creating a new    document(s).
6.5 .2      Removal    of  a  deviation type noncompliance shall be  accom-plished by the implementing organization enforcing        existing documentation and, where necessary, by addition of          special measures (e.g. additional surveillance activities;          addi-tional and/or more frequent inspections; personnel        training; etc.).
6,5 .3,    Preventing recurrence shall be accomplished by removing the.
identified cause of the noncompliance.
6.5 .4    The Responder's supervisor shall approve the disposition to authorize its implementation.
AEPSC General Procedure No. 15.1 - Rev. 1 Page 6 of 11
 
75  5'84 fAE Fo RAN N(k GE 35 AMERICELECTRIC POWER SERVI                EC                        ORATI N GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO. 3 PROCEDURE NO.                            REVISION NO.
                        '
TITLE:
PG. 1  OF1 PREPARED BY:
REVIEWED BY:
DATE'ATE'ATE'ATE'ATE'ATE:
CONCURRENCE APPROVED BY: R. F. '<roe        er                              PATE                      F X5 8'+
TYPE OF                  Kl PERMANENT                      EFFECTIVE CHANGE CI TEMPORARY                                                    DATE.
DATE'XPIRATION DESCRIPTION OF CHANGE Correct  t    o ra hical  error ia section.6.1..1(5)  Change Sheet l<o.                    1 i  section 6.2.3 to rovide or anizational        codes                    for the  NSDRC Subcommittee and correct for or anizational chan es .
REASON(S) FOR CHANGE o
INSTRUCTIONS FOR INCORPORATING CHANGE n  4  f    C.S.3 ReIaove  a e 5  and 6  of  11
 
755%5 54)IAE FOAM NO. QE  Qd AMERIC        ELECTRIC POWER SERVICE CO PORATION GENE RAL PROCEDURE CHANGE SHE            INDEX AEPSC GENERAL PROCEDURE NO.          15 1 REV. NO.      1 TYPE OF CHANGE      NO.        PROCEDURE SECTIONS        CHANGE          DATE    EXPIRATION" OF  ~
AFFECTED                          EF F ECTIVE    DATE SHEET NO. PGS,                                TEMP. PERM.
5.1, 9.0                                  09/15/84 9.0, Attachment No. 2                    10/ll/84 1    6.1.1(5), 6.2.3                            10/5/84 E
UPON ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE
 
5.0      RESPONSIBILITIES 5.1      Ori inator - Responsible for the determination of the need for and t e comp ete processing of an NCR, including notification to affected organizations, in accordance with this procedure.
5.2      Ori inator's Section    Nana  er - Confirms the need to proceed and assures      ss asssgne    to appropriate individual or organization.
5.3      Res  onder  - The person to whom the NCR is sent. This person is response  le for the preparation of a meaningful, clear response to the Originator as well as accomplishing other tasks defined in this procedure.
5.4      Res  onder's Section  Mana  er - Authorities corrections to              be made.
5.5      NShL  - Responsible for indicating reportability of NCR finding and 7or performing reporting functions when applicable.
5.6        ualit Assurance - Responsible for maintaining Commitment List; au iting    PSC  H organization    for compliance with this procedure; and verifying that preventive measures have succeeded.
'6.0    'NONCOMPLIANCE'PROCEOURE''
6.1      General 6.1.1    Noncompliances,  typically, include:
( 1) failure to perform prescribed verif'.cation activities; (2) departure or inadvertent omission from approved procedure specifications, drawings, etc.;
(3) calculational logic or technical document error; (4) error in procedural document; (5) failure to have adequate or required procedures;                                  Ic.s. 3 (6) fai lure to transcribe activities affecting quality into written documents; (7)  a group of nonconformances    that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's illegible.
documentation'10) documentation incomplete, missing or 6.'1. 2  A  graphic presentation of the noncompliances cycle is                  shown in Attachment  I.
AEPSC  General Procedure No. 15. 1 - Rev. 1 - C.S.3 Page 3  of 11
 
6.1. 3  Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-
        . cessed under the AEp approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.
6.2      Re ortin and Documentin      a Noncompliance (Ori inator) 6,2 ~ 1  Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.
(Ref. Attachment 2).
6.2.2    The NCR number  consists of four parts as follows:
                        -
RQA  81  49
                        ~
                          ~1
                                "-1" is always used in the preparation of an NCR. The -1 designation will be changed only after'ne or more commitments are made in response to the NCR. Ef one commitment is made, this part of the number changes to "Cl" from "-1". Ef two or more commitments are made, each is assigned to its own number i . e. Cl, C2, etc.
indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.
indicates the year in which the NCR was written.
indicates a Report    (NCR)  originated by Quality Assurance. To  create this part of the NCR number always start with the'let'ter "R" then add the appropriate suffix from the listing below.
AEPSC  General Procedur No. 15.1 - Rev.
Page 4 of  ll    1
 
6.2.3  Codes  for other organizations are as follows:
CE  - Civil Engineering Div.              NE  -  Nuclear Operations Div.
CH  - Chemical Engineering Sec.            NF  - Nuclear Materials      & Fuel OD  - Design Div.                                Management    Sec.
OA  - 00/Architectural Sec.                NL  - Nuclear Safety      & Licensing OC  - 00/Control Services Sec.            NO  - Nuclear Operations Sec.
DE  - 00/Electrical  Sec.                NR  - Radiological Support Sec.
DM  - DD/Mechanical Sec.                  PR  - Purchasing Department DS  - DD/Structural Sec.                  PY  - Piping and Valves Sec.
EE  - Electrical Engin.                    gA  - guality Assurance EV  - Environmental Div.                  SA  - Subcommittee on Audit FP  - Fire Protection                      SC  -  Subcom. on Proposed HP  - Heat Ex. & Pumps                            Changes HV  - Heating and Ventil.                  SE - Subcom. on Security &
      ?C  - Instru. and Control                        Emergency Plan ME  - Mechanical Eng. Staff                SQ - Subcom. on Corp. & Plant MH  - Materials Handling Sec.                    Occurrences NC  - NSORC                                T8  - Turbine Section 6.2.4  Each AEPSC    organization shall establish the methods to control unique assignment of numbers to each      NCR  prepared.
6.'3" 'fialuation  '(Res ohder An  evaluation shall    be conducted  by the Responder    to determine the cause  of the noncompliance. The cause shall be entered on the NCR.
The evaluation shall be of sufficient depth so as to develop meaningful corrective and preventive measures based on the cause.
6.4    Classification    (Res onder)
The Noncompliance shall be classified for two different features:
Type of Noncompliance (deficiency/deviation); and Reportability of Noncompliance.
6.4.1  Type  of Noncompliance:
The Responder    shall determine  and  indicate  on  the  NCR  the type of Noncompliance based on the evaluation performed in paragraph 6.3 above. The noncompliance shall be either a deficiency or deviation as defined in section 4.0 above..
6.4.2  Reportabi lity of  Noncompliance:
The Responder    shall interface with the'uclear Safety and Licensing Section of the Nuclear Engineering Division (NS&L) and obtain a classification of reportability for the noncompliance. The NS&L assigned classifier shall initiate AEPSC  General  Procedure No. 15. I - Rev. 1  C.S.3 Page 5 of    ll
: 6. 4. I (continued) reporting activities as required, independent of any action related to the NCR being processed as follows:
(1) LER/SPEC1AL REPORT  Notify Donald C. Cook Nuclear Plant, Plant Manager immediately by telephone and follow up by sending a copy of NCR to the Plant Manager.
(2) 10CFR Part 21      Direct the responder, by letter, to initiate a Part 21 Package in accordance with General Procedure No. 31. Follow up by sending a copy of the NCR and letter to the AEPSC Manager of QA for inclusion of this direction as a commitment on the AEPSC Commit-ment  List.
(3) OTHER  -  Initiate,      coordinate and perform the action necessary    to assure that appropriate reporting require-ments are    fulfilled.
6  5    Disposition (Responder)
The Responder shall identify measures to both:
(a) remove the noncompliance; and (b) preclude recurrence of the noncompliance.
6.5.1    Removal of a deficiency type noncompliance shall be accom-plished by revising the associated document(s) or creating a new  document(s).
6.5.2    Removal  of  a  deviation type noncompliance shall be          accom-plished by the implementing organization enforcing              existing documentation and, where necessary, by addition of              special measures (e. g. additional surveillance activities;            addi-tional and/or more frequent inspections; personnel              training; etc.).
6.5.3    Preventing recurrence shall be accomplished by removing the identified cause of the noncompliance.
6.5a4    The Responder's supervisor shall approve the disposition to authori ze its    imp 1 erne nta tion.'EPSC General Procedure No. 15.1    Rev. 1 Page  6  of  11
 
7589 5 84 IAE FOR4 N3. GE 35 AMERIC        ELECTRIC POWER SERVICE C                                        ORATION GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO. 3 PROCEDURE NO.
TITI.E: i'      'nd                      rr REVISION NO.
PG. 1  OF 1 PREPARED BY:                                                          DATE REVIEWED BY:
DATE'ATE'ATE'ATE'ATE'ATE'YPE CONCURRENCE:
APPROVED BY      R. F. '<roe  er OF            Kl PERMANENT                              EFFECTIVE DATE                        +4 5  8 CHANGE 0 TEMPORARY                                EXPIRATION DATE'
                                        ', ',.DESCRIPTIOM OF'CHANGE.                                    ":
Correct t o ra hical error in section 6.1.1{5)'Change Sheet No. 1
        ~
R  i e section 6.2.3 to rovide or anizational codes for the'NSDRC Subcommittee                                    and correct for or anizational chan es .
REASON(S) FOR CHANGE INSTRUCTIONS FOR INCORPORATING CHANGE nd 4  f C.S.3'emove a e 5  and 6  of  ll
 
7588(5 84)IAE FOAM NO. GE 38 AMERIC+ELECTRIC POWER SERVICE CQQPORATION GENERAL PROCEDURE CHANGE SHEET INDEX AEPSC GENERAL PROCEDURE NO.          15.1 REV. NO.
TYPE OF CHANGE    NO.        PROCEDURE SECTIONS          CHANGE        DATE  EXPIRATION SHEET NO. OF              AFFECTED                        EFFECTIVE    DATE PGS.                                  TEMP. PERM.
5.1, 9.0                                09/)5/SC 1      9.0, Attachment  Vio. 2 10/ll/84 1    6.1.1(5), 6.2.3                          10/5/a4
              'PON    ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE
 
5.0    RESPONSIBILITIES 5.1    Ori inator - Responsible for the determination of the need for and t e comp ete processing of an NCR, including notification to affected organizations, in accordance with this procedure.
5.2    Ori inator's Section Mana er - Confirms the need to proceed and assures    R is assigne    to appropriate individual or organization.
5.3    Res  onder - The person to whom the NCR is sent. This person is responsi le for the preparation of a meaningful, clear response to the Originator as well as accomplishing other tasks defined in this procedure.
5.4    Res  onder's Section  Mana  er - Authorities corrections to      be made.
5.5          - Responsible for indicating reportability of        NCR  finding  and Vor performing reporting functions when applicable.
5.60'SKL ualit  Assurance  - Responsible for maintaining Commitment List; auditing EPSC H organization for compliance with this procedure; and verifying that preventive measures have succeeded.
'6. NONCOMPLIANCE PROCEDURE 6.1    General 6.1.1  Noncompliances,    typically, include:
( 1) failure to perform prescribed verification activities; (2) departure or inadvertent omission from approved procedure specifications, drawings, etc.;
(3) calculational logic or technical document error; (4) error in procedural document; (5) failure to have adequate or required procedures;                          [c.s.s (6)  failure  to transcribe  activities  affecting  quality    into written documents; (7) a group of nonconformances    that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's documentation'
: 10) documentation    incomplete, missing or  illegible.
6.1.2  A  graphic presentation of the noncompliances cycle is        shown  in Attachment 1.
AEPSC  General Procedure No. 15.1 - Rev. 1 - C.S.3 Page  3  of  11
 
6.1.3    Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-
      , cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.
6.2      Re ortin and Documentin      a Noncompliance (Ori inator)
: 6. 2.1  Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.
(Ref. Attachment 2) .
6.2.2    The NCR number  consists of four parts as follows:
                  -    -
RQA  81    49
                          ~ 1
                              "-1" is always used in the preparation of an NCR. The -1 designation will be. changed
                      ~
                          )
only after on'e or more commitments are made in response to the NCR. If one commitment is made, this part of the number changes to "Cl" from "-1". If two or more commitments are made, each is assigned to its own number
: i. e. Cl, C2, etc.
indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.
indicates the year in which the NCR was written.
indicates a Report    (NCR)  originated by Quality Assurance. To create this part of the NCR number always start with the letter "R" then add the appropriate suffix from the  listing  below.
AEPSC  General Procedur~ >
No. 15.1 - Rev.
Page 4 of  ll    1
 
6.2.3  Codes  for other organizations    are as follows:
CE  - Civil Engineering Div.              NE  -  Nuclear Operations Div.
CH  - Chemical Engineering Sec.            NF  - Nuclear Materials    & Fuel 00  - Design Div.                                Management    Sec.
DA  - DD/Architectural Sec.                NL  - Nuclear Safety & Licensing OC  - 00/Control Services    Sec.          NO  - Nuclear Operations Sec.
DE  - DD/Electrical Sec.                  NR  - Radiological Support Sec.
DM  - DD/Mechanical Sec.                  PR  - Purchasing Department DS - 00/Structural Sec.                    PV  - Piping and Valves Sec.
EE - Electrical Engin.                    QA  - Quality Assurance EV - Environmental Div.                    SA  - Subcommittee on Audit FP.- Fire Protection                      SC  - Subcom. on Proposed HP - Heat Ex. & Pumps                            Changes HV - Heating and Ventil.                  SE  -  Subcom. on Security &
IC - Instru. and Control                    ~
Emergency Plan ME - Mechanical Eng. Staff                SO  -  Subcom. on Corp. & Plant MH - Materials Handling Sec.                      Occurrences NC - NSDRC                                TB  - Turbine Section 6.2.4  Each AEPSC  organization shall establish the methods to control unique assignment of numbers to each      NCR  prepared.
                                                                        ", ~
6.3    Evaluati.on  Res  onder An  evaluation shall  be conducted by the Responder to determine the cause  of the  noncompliance. The cause shall be entered on the NCR.
The evaluation shall be of sufficient depth so as to develop meaningful corrective and preventive .measures based on the cause.
6.4    Classification    (Res onder)
The Noncompliance shall be classified for two different features:
Type of Noncompliance (deficiency/deviation); and Reportability of Noncompliance.
6.4. 1 Type  of Noncompliance:
The Responder  shall determine    and indicate    on  the  NCR  the type of Noncompliance based on the evaluation performed in paragraph 6.3 above. The noncompliance shall be either a deficiency or deviation as defined in section 4.0 above.
6.4.2  Reportability of Noncompliance:
The Responder  shall interface with the Nuclear Safety and Licensing Section of the Nuclear Engineering Division (NS&L) and obtain a classification of reportability For the noncompliance. The NS&L assigned classifier shall initiate AEPSC  General Procedure No. 15. I - Rev. I C.S.3 Page 5  of  11
 
N 4 4    ~
6.4.2 (continued) reporting activities as required, independent of any action related to the NCR being processed as follows:
(1) LER/SPECIAL REPORT - Notify Donald C. Cook Nuclear Plant, plant Manag( r immediately by telephone and follow up by sending a copy of NCR to the Plant Manager.
(2) lQCFR Part 21    - Direct the responder, by letter, to initiate a Part 21 Package in accordance with General Procedure No. 31. Follow up by sending a copy of the NCR and letter to the AEPSC Manager of QA for inclusion of this direction as a commitment on the AEPSC Commit-ment  List.
(3) OTHER    Initiate,  coordinate and perform the action necessary to assure that appropriate reporting require-
              ''ments're ".fulfilled'."  '.
5    Disposition    (Res onder)
The Responder shall identify measures      to both:
(a) remove the noncompliance; and (b) preclude recurrence of the noncompliance.
6.5. 1 Removal of a deficiency type noncompliance shall be ac'com-plished by revising the associated document(s) or creating a new  document(s).
: 6. 5. 2 Removal  of  a  deviation type noncompliance shall be      accom-plished by the implementing organization enforcing          existing documentation and, where necessary, by addition of          special measures (e. g. additional surveillance activities;          addi-tional and/or more frequent inspections; personnel          training; etc.).
6.5. 3 Preventing recurrence shall be accomplished by removing the identified cause of the noncompliance.
: 6. 5. 4 The Responder's supervisor shall approve the disposition to authorize its implementation.
AEPSC General Procedure No. 15.1  Rev.      1 Page 6 of 11}}

Revision as of 07:19, 29 October 2019

Rev 1 to General Procedure 15.1, Noncompliance & Corrective Action.
ML17321A289
Person / Time
Site: Cook  American Electric Power icon.png
Issue date: 10/24/1984
From: Kroeger R
INDIANA MICHIGAN POWER CO. (FORMERLY INDIANA & MICHIG
To:
Shared Package
ML17321A286 List:
References
15.1, NUDOCS 8411280300
Download: ML17321A289 (38)


Text

FaN'N'. aa as AMERfCA ECTRfC POWER SERVfCECO RAT ON

,

GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO.

PROCEDURE NQ 15. 1 REVISION NO.

TITLE: Ac on

.G.1 OF1 PREPARED BY: DATE ~4 REVIEWED BY: M. P. Al exich DATE:

DATE'ATE'ATE'ATE'ATE:

CONCURRENCE i< A APPFIOVED BY. John E. Ool an so TYPE OF Q PERMANENT EFFECTIVE DATE: 11~9~84 CHANGE CI TEMPORARY EXPIRATION DATE'ESCRIPTION OF CH'ANGE Added Para. 3.5 settin olic on tICR cancellation.

Added Para. 3.6 settin olic on re ortin of Electrical Equipment Environmental 1 fica ion deficiencies. Renumbered existed. ara. 3.5 & 3.6 n d fi iencies to list of t ical rr 1 'an es.

REASON(S) FOR CHANGE To establish a olic on cancellation of NCRs, and escalation of concerns if they

2. To establish a mechanism for compliance with 10CFR50.49.h
3. Revised Para. 6.1.1 to add Equipment gualification deficiencies to list of typical

,> liance .

INSTRUCTIONS FOR INCORPORATING CHANGE Pa e 1 & 2 insert ace 1 & 2 C.S.l

.S.3 & Pa e 4 insert Pa e 3 C.S.4 & Pa e 4

+<

iai.-: )

>>Bpga<>'4%12'L"":",, >

PDg, ADOCK

7588(5 84)IAE FORM NO. GE 38 AMERICAN ELECTRIC POWER SERVICE CORPORATION GEN ~ L PROCEDURE CHANGE SHE NDEX AEPSC GENERAL PROCEDURE NO. 15 1 REV. NO. 1 TYPE OF CHANGE NO. PROCEDURE SECTIONS CHANG DATE EXPIRATION SHEET NO. OF AFFECTED EFFECTIVE DATE PGS. TEMP. PERM.

5.1, 9.0 X 09/T 5/84 9.0, Attachment No. 2 10/11/84 6.1.1 5), 6.2.3 X 10/5/84 3.5 (flew), 3.o (New) 6.1.1 11 New X 11/9/84

'PON ISSUE OF NEXT REVISiON OF THE SUBJECT PROCEDURE

AEPSC GE5t>AL PROCEDURE NO. 15.1 NCNCCMPLIANCE AND CCK& TIVE ACTION 1.0 PKPQSE

~ 4 This procedure establishes the policy and administrative activities for (1) reporting, (2) corrective and (3) establishing measures to preclude the recusance of noncompliance identified within AEPSC.

2.0 2.1 This procedure applies to noncanpliances with the QA Program th implenanting activities are under the direct control and responsibility of AEPSC.

2.2 Managerrant appraisals/evaluations/reviews which identify intra-division findings are exluded from the reporting requireneats of this procedure unless the finding identifies an apparent discrepancy in the design of a system, caiponent or structure which would prevent or degrade systems, ccmgonents or structures fran per forming their design functions.

2'.3 -

'Nonccmpli.an'ces identified'by'audits conducted in accordance'with "

General Procedure 18.1 are excluded from the reporting requirements of this procedure except as noted therein.

3.0 3.1 Any activity known or suspected to contain a noncompliance shall be properly identified, reported and corrected, through the use of the Noncompliance Report (NCR) .

3.2 Any noncompliance, identified by AEPSC personnel while at the Donald C. Cook Nuclear Plant, shall be reported in accordance with established Plant procechmes.

3.3 The intent of this procedure is to provide the basic re~xsnents and directions for noncanpliances identified within AEPSC. It shall be incunhent upon the involved MPSC Division Manager to review this procedure and to assure that, when necessary, additional procedures are developed for the respective Division to fully implerrent the 3.4 Any individual in AEPSC can originate an NCR. If a member of a sec-tion is the originator, the Section Manager shall sign the NCR to authorize its issuance and confirm that the appropriate person is being assigned the corrective action. Nhere the originator is the Section Manager, only this Manager's signature is reguum2 for issuing ~

AEPSC General Procedure No. 15.1 - Rev. 1 Page 1 of 11

3.5 Once an NCR has been initiated, it cannot and shall not be cancelled without due cause., Such cause shall be documented either on the NCR

. itself, or in separate a memo, and a copy of said documentation for- CS 4 warded to the AEPSC Manager of Quality Assurance. The Originator of a cancelled NCR has the obligation and right to escalate his concern to successive levels of management if he feels that a quality related problem still exists, after NCR cancellation.

3.6 Deficiencies in electrical equipment environmental qualification shall be documented via an NCR with a mandatory response due 30 days from date of NCR issue. When applicable, such deficiencies shall be CS 4 reported to the NRC within sixty days of discovery per 10CFR50.49h.

3.7 All AEPSC Personnel share equally in the obligation and responsibil-ity to report and identify noncompliances.

3.8 Departures from this procedure shall not be made without the express wzitten consent of the AEPSC Vice Chairman, Engineering and Construction.

4.0 DEFINITIONS 4.1 .

does not provide'suitable 'direction to mee't establi'shed'requKze-Deficiencies occur where documentation is nonexistent, in- "'ents.

adequate or incorrect.

4.2 Deviation - An inadequacy in the implementation of an established procedure. Deviations occur where documentation is correct, ade-quate and acceptable but the implementing organization doers not adhere to the specified directions.

4.3 further evaluation.

4.4 procedure or method; or a discrepancy in the design of a system, component or structuze which would prevent or degrade systems, components or structures from performing their design functions.

4.5 Commitment List - A list of promised actions by AEPSC organizations/

personnel that is prepared and maintained in accordance with General Pzocedure No. 2.2.

4.6 noncompliance.

4.7 ~Res ender Person to whom a Noncompliance Report (NCR) is addressed and/or who replies to the NCR originator.

4.8 Software - Documentation or paperwork.

AEPSC General Procedure No. 15.1 - Rev. 1 C.S.4 Page 2 of 11

5.0 HESPCNSXSILITIES 5.1 the caaplete processing f ~ '

of an NCR, including notification to 1 " !

affected organizations, in accordance with this procedure.

5.2 Qri inator's Section Mana er - Confirms the need to proceed and assures NCR is assigned to appropriate individual or organization.

5.3 Responder - The person to whom the NCR is sent. This person is responsible for the preparation of a neaningful, clear response to the Qriginator as well as accarplishing other taslm defined in this pvxxKlure o 5.4 Re nder's Section Mana er - Authorities corrections to be made.

5.5 NS&L Responsible for indicating reportability of NCR finding and for performing reporting functions when applicable.

5.6 Qualit Assurance - Responsible for maintaining Camnitment List; auditing AEPSC OH ox~zation for caapliance with this procedure; and verifying that preventive measures have succeeded.

'

6. 0 'C5CCHPLIANCE'RCCEDURE" ~ ~

6.1 6.1.1 Noncanpliances, typically, include:

(1) failure to perform prescribed verification activities; (2) departure. or inacbn~nt omission fran approved procedure specifications, drawings, etc.;

(3) calculational logic or technical docunant error; (4) error in procedural docunant; (5) failure to have adequate or required procedures;

{6) failure to transcribe activities affecting quality into written docunents.

(7) a group of nonconformances that s~ a trend requiring correction; P

(9) erroneous entry in supplier's illegible.

docunantation'10) documentation incomplete, missing or

{11) equipment qualification deficiencies [cs s 6.1.2 A graphic presentation of the noncompliances cycle is shown in Attache 1.

AEPSC General Procechxre No. 15.1 - Rev. 1 - C.S.4 Page 3 of 11

6.1. 3 Noncompliances identified within AEPSC shall be processed j.n accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.

6.2 Re ortin and Documentin a Noncompliance (Ori inator)

6. 2.1 Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.

(Ref. Attachment 2).

6.2.2 The NCR numbex consists 'of four parts as follows:

RQA - 81 4 9 - 1 W "-l" is always used in the preparation of

'I an NCR. The -1 designation will be. changed

~

only after one ox more'commitments are made in response to the NCR. If one commitment is made, this part of the number changes to "Cl" from "-1". If two or more commitments are made, each is assigned to its own number i.e. Cl, C2, etc.

indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.

indicates the year in which the NCR was written.

indicates a Report (NCR) originated by Quality, Assurance. To create this part of the NCR number always start with the letter "R" then add the appropriate suffix from the listing below.

AEPSC General Procedure.

No. 15.1 Rev.

Page 4 of ll 1

758 5 84 IAE FoA4 N(k GE 35 AMERICA ECTRtC POWER SERVl E CO RATt N GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO.

TITLE'EVISION PROCEDURE NO.

A 'on NO.

PG 1 OF1 PREPARED BY: ~ F DATE:

REVIEWED BY M. P. Alexich DATE:

DATE:

DATE:

DATE'ATE'ATE.

CONCURRENCE'PPROVED BY: I0 TYPE OF Q PERMANENT EFFECTIVE DATE 11/9/84 CHANGE Cl TEMPORARY EXPIRATION DATE

" 'DESCRIPTION'O'F CHA'NGE Added Para. 3.5 settin ol ic on WCR canc'ellation.

Added Para. 3.6 settin olic on re ortin of Electrical Equipment Environmental 1'fication deficiencies. Renumbered existed ara. 3.5 & 3.6 d fi iencies to list of t ical

'

i l ian es.

REASON(S) FOR CHANGE To establish a olicy on cancellation of NCRs, and escalation of concerns if they

2. To establish a mechanism for compliance with 10CFR50.49.h
3. Revised Para. 6.1.1 to add Equipment (}ualification deficiencies to list of typical moliances.

INSTRUCTIONS FOR INCORPORATING CHANGE Pa e & 2 insert ace 1 & 2 C.S. 1

.S.3 & Pa e 4 insert Pa e 3 C.S.4 & Pa e 4

758@5 84)I AE FORM NO. GK 38 AMERICAN ELECTRIC POWER SERVICE CORPORATION GEN a L PROCEDURE CHANGE SHE NDEX AEPSC GENERAL PROCEDURE NO. 15 1 REV. NO. 1 TYPE OF CHANGE NO.

OF PROCEDURE SECTIONS C ANG DATE EFFECTIVE EXP I RATION DATE SHEET NO. AFFECTED P GS. TEMP. PERM.

5.1, 9.0 X 09/15/84 9.0, Attachment No. 2 10/11/84 6.1.1 5), 6.2.3 X 10/5/84 3.5 (IIew), 3.6 (Hew)

6. 1. 1 11 I'Iew ll/9/84

~ ~

'PON ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE

MK'SC GENERAL PROCEDURE NO. 15.1 XNKTAtXZ 1.0 PURPOSE This procedure establishes the policy and administrative activities for (1) reporting, (2) conative and (3) establishing measures to preclude the recurrence of noncompliance identified within AEPSC.

2.0 2.1 This procedure applies to nonccmpliances with the QA Program mquirenents of M~C General Procedure No. 2.1 while the implementing activities are under the direct control and responsibility of AEPSC.

2.2 Management appraisals/evaluations/reviews which identify intra-division findings are exluded from the reporting requirements of this procedure unless the finding identifies an apparent discrepancy in the design of a system, cm~nent or structure which would prevent or degrade systems, components or structures fran per forming their design functions.

2;3 "'Noncanpli'ances identified by audits "conduct& in'ccordance with ' .

General Procedure 18.1 are exclu~ from the reporting requirem nts of this procedure except as noted therein.

3.0 3.1 Any activity known or suspected to contain a noncompliance shall be properly identified, reported and corrected, through the use of the Noncanpliance Report (NCR) .

3.2 Any noncompliance, identified by AEPSC personnel while at the Donald C. Ccok Nuclear Plant, shall be reported in accordance with established Plant procedures.

3.3 The intent of this procedure is to provide the basic requirements and directions for noncanpliances identified within AEPSC. It shall be incumbent upon the involved AEPSC Division Manager to review this procedure and to assure that, when necessary, additional procedures are developed for the respective Division to fully implement the I

3.4 Any individual in AEPSC can originate an NCR. If a nember of a sec-tion is the originator, the Section Manager shall sign the NCR to authorize its issuance and confirm that the appropriate person is being assigned the corrective action. Where the originator is the Section Manager, only this Manager's signature is required for

3. SSQLIlg, AEPSC General Procedure No. 15.1 Rev. 1 Page 1 of 11

3.5 Once an NCR has been initiated, it cannot and shall not be cancelled without due cause. Such cause shall be documented either on the NCR itself, or in a separate memo, and a copy. of said documentation for- CS 4 warded to the AEPSC Manager of. Quality Assurance. The Originator of a cancelled NCR has the obligation and right to escalate his concern to successive levels of management if he feels that a quality related problem still exists, after NCR cancellation.

3.6 Deficiencies in electrical equipment environmental qualification shall be documented via an NCR with a mandatory response due 30 days from date of NCR issue. When applicable, such deficiencies shall be CS 4 reported to the NRC within sixty days of discovery per 10CFR50.49h.

3.7 All AEPSC Personnel share equally in the obligation and responsibil-ity to report and identify noncompliances.

h 3.8 Departures from this procedure shall not be made without the express written consent of the AEPSC Vice Chairman, Engineering and Construction.

4.0 DEFINITIONS

.4.. 1 h

does not prov'ide"suieable direction tomeet established require-ments. Deficiencies occur where documentation is nonexistent, in-adequate or incorrect.

4.2 Deviation An inadequacy in the implementation of an established procedure. Deviations occur where documentation is correct, ade-quate and acceptable but the implementing organization does not adhere to the specified directions.

further evaluation.

4,4 Noncomoliance'- A deviation from, or deficiency in, an approved procedure or method; or a discrepancy in the design of a system, component or structure which would prevent or degrade systems, components or structures from performing their design functions.

4.5 Commitment List A list of promised actions by AEPSC organizations/

personnel that is prepared and maintained in accordance with General Procedure No. 2.2.

4.6 noncompliance.

4 ' ~Res ender Person to whom a Noncompliance Report (NCR) is addressed and/or who replies to the NCR originator.

4.8 Software - Documentation or paperwork.

AEPSC General Procedure No. 15.1 - Rev. 1 C.S.4 Page 2 of ll

5.0

.5. 1 the complete processing of an NCR, including notification to affected organizations, in accordance with this procedure.

5.2 Ori inator's Section Mana - Confirms the need to proceed and assures NCR is assigned to appropriate individual or organization.

I 5.3 Resider - The person to whom the NCR is sent. '1M.s person is responsible for the preparation of a meaningful, clear response to the Originator as well as accarplishing other tasks defined in this procedure.

5.4 Re nder's Section Mana er Authorities corrections to be made.

5.5 NSSZ - Responsible for indicating reportability of NCR finding and for perfoxming reporting functions when applicable.

5.6 Qualit Assurance Responsible for maintair~g Gxmitment List; auditing AKPSC CH organization for ccxnpliance with this procedure; and verifying that preventive measures have succeechd.

6.0 NCNCCN?LIAl'KZ'RCCEOUBE 6.1 General 6.1.1 Noncanpliances, typically, include:

(1) failure to perform prescribed verification activities; (2) departure or inadvertent omission fran approved procedure

  • specifications, drawings, etc.;

(3) calculational logic or technical doc+rent error; (4) error in procedural docunent; (5) failure to have adequate or required pxocedures; (6) failure to transcxibe activities affecting quality into written donm~ts; (7) a group of nonconfoxmances that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's documentation inccxnplete, missing or illegible.

documentation'10)

(11) equipnent qualification deficiencies [cs z 6.1. 2 A graphic presentation of the noncompliances cycle is shown in Attachnent 1.

AEPSC General Pxocedure No. 15.1 Rev. 1 C.S.4 Page 3 of 11

6.1. 3 Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.

6.2 Re ortin and Documentin a Noncom liance (Ori inator)

6. 2.1 Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.

(Ref. Attachment 2) .

6.2.2 The NCR number consists of four parts as follows:

-

RQA 81 , 49

~ "-l" is 1

always used in the ptepasation of an NCR. The -1 designation will be changed

only after one or more commitments are made in response to the NCR. Xf one commitment is made, this part of the number changes to "Cl" from "-1". If two or more commitments are made, each is assigned to its own number

i. e. Cl, C2, etc.

indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.

indicates the year in which the NCR was written.

indicates a Report (NCR) originated by Quality Assurance. To create this part of the NCR number always start with the letter "R" then add the appropriate suffix from the listing below.

AEPSC General Procedur~

No. 15.1 - Rev.

Page 4 of ll 1

7589(S 841IAE FORM NO. OE 35 AMERlCA LECTRIC POWER SERY)CE CO ORATION GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO.

15 1 1 PROCEDURE NO. REVISION NO TITLE: A ion PG. 1 OF1 PREPARED BY: F REVIEWED BY:

DATE'ATE'ATE'ATE'ATE:

CONCURRENCE. iI A DATE:

APPROVED BY: DATE: Io TYPE OF Q PERMANENT EFFECTIVE DATE:

CHANGE CI TEMPORARY EXPIRATION DATE:

DESCRIPTION OF'CHANGE Para. 3.5 settin olic on NCR cancellation. 'dded Added Para. 3.6 settin olic on re ortin of Electrical Equipment Environmental 1 fication deficiencies. Renumbered existed ara. 3.5 & 3.6 n d fi iencies to list of t ical 11 l anc s.

REASON{S) FOR CHANGE To establish a: olic on cancellation of tICRs, and escalation of concerns if they

2. To establish a mechanism for compliance with 10CFR50.49.h 3~ Revised Para. 6.1.1 to add Equipment gualification deficiencies to list of typical n .1ol'ances.

INSTRUCTIONS FOR INCORPORATIN'G CHANGE Pa e 1 & 2 insert oaoe 1 & 2 C.S.1

.S.3 & Pa e 4 insert Pa e 3 C.S.4 & Pa e 4

75805 84)IAE FORM NO. QB 38 AMERICAN ELECTRIC POWER SERVICE CORPORATION GEN L PROCEDURE CHANGE SHEL. NDEX AEPSC GENERAL PROCEDURE NO. 15.1 REV. NO. I TYPE OF CHANGE NO. PROCEDURE SECTIONS =

CHANG DATE EXPIRATION SHEET NO. OF AFFECTED EFFECTIVE DATE PGS. TEMP. PERM.

5.1, 9.0 X 09/1 5/84 9.0, Attachment No. 2 10/11/84 6.1.1(5), 6.2.3 10/5/84 3.5 (I'ew), 3.6 (New) 6.1.1 11 I'Iew X 11/9/84

~ ~

'PON ISSUE OF NEXT. REVISION OF THE SUBJECT PROCEDURE

AEPSC GENERAL PEKCEDUHE NO. 15.1 NCNCCM?LIANCE AND CCK~ZVE ACTICN 1.0 PURPOSE This procedure establishes the policy and achunistrative activities for (1) reporting, (2) corrective and (3) establishing measures to preclude the rectu~ce of noncampliance identified within AEPSC.

2.0 APPLICABILITY 2.1 This procedure applies to noncaapliances with the

'implenenting activities aze

!  !

under the

., M QA Pxogram direct control

!  !

of AEPSC. and'esponsibility 2.2 Management appraisals/evaluations/reviews which identify intra-division findings are exluded from the reporting xequi~nents of this procedure unless the findling identifies an apparent discrepancy in the design of a system, cmponent or structure which would prevent or degrade systems, ccxaponents or structures fran per forming their design functions.

identified by audi.ts conducted in:acco69ahce'ith

~

~ ~~

2. 3 '

Non'ccxrpliances'.

! W of this procedure except as noted therein.

3.0 3.1 Any activity known or suspected to contain a noncompliance shall be properly identified, reported and corrected, through the use of the Noncanpliance Report (NCR) .

3.2 Any nonccmpliance, identified by AEPSC personnel while at. the Donald C. Cook Nuclear Plant, shall be reported in accordance with established Plant procedures.

3.3 The intent of this procedure is to provide the basic requirements and directions for noncampliances identified within AEPSC. It shall be incumbent upon the involved AEPSC Division Manager to review this procedure and to assure that, when necessaxy, additional procedures are developed for the respective Division to fully implement the requirements of this procedure.

3.4 Any individual in AEPSC can originate an NCR. If a manber of a sec-tion is the originator, the Section Manager shall sign the NCR to authorize its issuance and confirm that the appropriate person is being assigned the corrective action. Nhere t1a originator is the Section Manager, only this Manager's signature is required for 1SSllkllg.

AEPSC General Procedure No. 15.1 Rev. 1 Page 1 of 11

3.5 Once an NCR has been initiated, it cannot and shall not be cancelled without due cause. Such cause shall be documented either on the NCR itself, or in a separate memo, and a copy of said documentation for- CS 4 warded to the AEPSC Manager of Quality Assurance. The Originator of a cancelled NCR has the obligation and right to escalate his concern to successive levels of management if he feels that a quality related problem still exists, after NCR cancellation.

3.6 Deficiencies in electrical equipment environmental qualification shall be documented via an NCR with a mandatory response due 30 days from date of NCR issue. When applicable, such deficiencies shall be CS 4 reported to the NRC within sixty days of discovery per 10CFR50.49h.

3.7 All AEPSC Personnel share equally in the obligation and responsibil-ity to report and identify noncompliances.

3.8 Departures from this procedure shall not be made without the express written consent of the AEPSC Vice Chairman, Engineering and Construction.

4.0 DEFINITIONS

~ 4..1. Deficienc -,An inadequacy,, in a.procedure or its methodology. which

.

oes not provide suitable di'r'ection to meet established require-ments. Deficiencies occur where documentation is nonexistent, in-adequate or incorrect.

4.2 Deviation - An inadequacy in the implementation of an established procedure. Deviations occur where documentation is correct, ade-quate and acceptable but the implementing organization does not adhere to the specified directions.

4,3 further evaluation.

4.4

  • procedure or method; or a discrepancy in the design of a system, component or structure which would prevent or degrade systems, components or structures from performing their design functions.

4.5 Commitment List - A list of promised actions by AEPSC organizations/

personnel that is prepared and maintained in accordance with General Procedure No. 2.2.

4.6 noncompliance.

4 ' ~Res ender - Person to shorn a Noncompliance Report (NCR) ls addressed and/or who replies to the NCR originator.

4.8 Software Documentation or paperwork.

AEPSC General Procedure No. 15.1 Rev. 1 C.S.4 Page 2 of 11

5.0 RESPONSIBILITIES 5.1 w 9>>

the canplete processing tl d of an NCR, including notification to affected organizations, in accordance with this procedure.

5.2 Ori inator's Section Mana - Confirms the need to proceed and assures NCR is assigned to appropriate individual or organization.

5.3 MsSxinder - The person to whcxn the NCR is sent. This person is responsible for the preparation of a aeaningful, clear response to the Originator as well as acccaplishing other tasks defined in this procedure.

5.4 Re nder's Section Mana er - Authorities corrections to be made.

5.5 NSaL Responsible for indicating reportability of NCR finding and for performing reporting functions when applicable.

5.6 Qualit Assurance Responsible for maintair~ Caanitment List; auditing AEPSC OH organization for canpliance with this procedure; and verifying that preventive neasures have succeeded.

6.0 'CNCCbPL'IANCE'RCC{K)URE

'eneral 6.1.1 Noncanpliances, typically, include:

(1) failure to perform prescribed verification activities; (2) departure or inadvertent omission fran approved procedure specifications, drawings, etc.;

(3) calculational logic or technical document error; (4) error in procedural docunent; (5) failure to have adequate or required procedures; (6) failure to transcribe activities affecting quality into written docungnts;

'7) a group of nonconformances that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's docunentation incanplete, missing or illegible.

documentation'10)

(11) equipnent qualification deficiencies [cs ~

6.1.2 A graphic presentation of the nonccmpliances cycle is shown in Attachment 1.

AEPSC General Procechxre No. 15.1 Rev. 1 - C.S.4 Page 3 of 11

6.1.3 Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.

6.2 Re ortin and Documentin a Noncompliance (Ori inator) 6.2.1 Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance-with the instruction on its reverse side.

f (Re . Attachment 2) .

6.2.2 The NCR number consists of four parts as follows:

RQA - 81 1 M "-l" is always used in the preparation or

~ ~

l an NCR. The -1 designation

~

will~

be. chagged ~ ~

only after one or more c'ommit'ments are made in response to the NCR. If one commitment is made, this part of the number changes to "Cl" from "-1". If two or more commitments are made,, each is assigned to its own number i.e. Cl, C2, etc.

indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.

indicates the year in which the NCR was written.

indicates a Report (NCR) originated by Quality Assurance. To create this part of the NCR number always start with the letter "R" then add the appropriate suffix from the listing below.

AEPSC General Procedure-'o.

15.1 Rev.

Page 4 of ll 1

~ V 8>>M V I>> ~

Y>>EY ~ 4/8 t CONTROLLO DOCUMENT TRANSMITTAL ACIIIILEDGEMENT TO: NRC, Bethesda gA FILE NO>>.'G00002 PATE 10/05/84 CONTROLLED COPY NO.:

THIS IS TO ACKNOWLEOGK RECEIPT OF THE CONTROLLED OOCUMKNT ISSUE PACKAGE CONSISTING OF THE FOLLOWING:

DOCUMENT TITLE n ral Pro edure Chan e Sheet No. 3 for G. P. 15.1 Noncompliance and Corrective Action THIS ISSUE IS: Q ORIGINAL ISSUE dI PARTIAL REVISIOK Q RE ~ ISSUE OF COMPLETE DOCUMENT WITH REVISIONS QA-10-84

~5  : 002 QA-10-84
, . 4 <<: 08.28 84 CDAL: REY. NO. - - - DATE: 08-16-83 OCN: G00002 qA FILE NO: G00002 DOCUMENT TITLE I 4 TRIS ISSUE IS: Q ORIGINAL ISSUE Q PARTIAL REVISION Q RE>>ISSUK OF COMPLETK OOCUMEHT WITH REVISIONS REY. NO. DATE: ~

OCN: CORAR: REV NO. DATE:

COAL: REY>> NO. DATE: OCN'A FILE NO'OCUMENT TITLE THIS ISSUE IS>> Q ORIGINAL ISSUE Q PARTIAL REVISION Q RE>>ISSUE OF COMPLETE DOCUMENT WITH REVISIONS REY. NO. DATE: CORAR: REV.. NO. DATE:

OCN'CN:

COAL: REY. NO. DATE: gA FILE NO:

RECEIPT ACKNOWLEDGEMENT SIGNATURE:

REGISTERED HOLDER DATE:

RETURN TO: ~ D i er l Riverside Pleze ORIGINATOR ROOM NO: 20th Eloor (AEPSC Qh)

1

~ 4 y "I r

>>Q~'~g " AMERIC ELECTRIC POWER SERVICE C ORATI N GENERAL PROCEDURE CHANGE SHEET CHANGE SHFET NO. 3 PROCEDURE NO. REVISION NO.

OF1 TITLE'REPARED BY:

REVIEWED BY:

DATE'ATE'ATE'ATE'ATE'ATE'ATE'G.1 CONCURRENCE'PPROVED BY: 'R F '<roe er TYPE OF CHANGE K PERMANENT EFFECTIVE CI TEMPORARY DATE'XPIRATION DATE; DESCRIPTION OF CHANGE Correct t o ra hical error in section 6.1.1(5) Change Sheet No. 1 R i ection 6.2.3 to rovide or anizational codes for the NSDRC Subcommittee and correct for or anizational chan es .

REASON(S) FOR CHANGE INSTRUCTIONS FOR INCORPORATING CHANGE 0 4 f C.S.3 Remove a e 5 and 6 of 11

75545 54RAE FORM NO. GE 38 AMERIC ELECTRIC POWER SERVICE CORPORATION GENERAL PROCEDURE CHANGE SHE INDEX AEPSC GENERAL PROCEDURE NO. 15 1 REV. NO. 1 TYPE OF NO. PROCEDURE SECTIONS CHANGE DATE EXPIRATION CHANGE OF.

SHEET NO. AFFECTED EFFECTIVE DATE PGS. TEMP. PERM.

5.1, 9.0 09/15/84 9.0, Attachment t~o. 2 10/11/84 6.1.1 5), 6.2.3 10/5/84

'PON ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE

5.0 RESPONS I 8 ILI TIES 5.1 Ori inator - Responsible for the determination of the need for and t e comp ete processing of an NCR, including notification to affected organizations, in accordance with this procedure.

5.2 Ori inator's Section Mana er - Confirms the need to proceed and assures >s assigne to appropriate individual or organization.

5.3 Res onder - The person to whom the NCR is sent. This person is response le for the preparation of a meaningful, clear response to the Originator as well's accomplishing other tasks defined in this procedure.

5.4 Res onder's Section Mana er - Authorities corrections to be made.

5.5 NS&L - Responsible for indicating reportability of NCR finding and 7or performing reporting functions when applicable.

5.6 ualit Assurance - Responsible for maintaining Commitment List; au iting EPSC H organization for compliance with this procedure; and verifying that preventive measures have succeeded.

'6.0' 'NONCOMPLIANCE'PROCEDURE "

'.1 General 6.1.1 Noncompliances, typically, include:

(1) failure to perform prescribed verification activities; (2) departure or inadvertent omission from approved procedure specifications, drawings, etc.;

(3) calculational logic or technical document error; (4) error in procedural document; (5) failure to have adequate or reouired procedures; (6) failure to transcribe activities affecting quality into written documents; (7) a group of nonconformances that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's documentation'

10) documentation incomplete, missing or illegible.

A graphic presentation of the noncompliances cycle is shown in Attachment 1.

AEPSC General Procedure No. 15.1 - Rev. 1 - C.S.3 Page 3 of 11

6.1. 3 Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-

. cessed under the AEP approved Supplier QA program.. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.

Re ortin and Documentin a Noncompliance (Ori inator) 6.2 ~ 1 Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the in'struction on its reverse side.

(Ref. Attachment 2) .

6.2.2 The NCR number consists of four parts as follows:

-

RQA - 81 49

~1

"-1" is always used in the preparation of an NCR. The -1 designation will be changed

~

~

'"'onl'y"afterone or'or'" commitments are made in response to the NCR. If one commitment is made, this part, of the number changes to "Cl" from "-1" . I f two or more commitments are made, each is assigned to its own number i.e. Cl, C2, etc.

indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.

indicates the year in which the NCR was written.

indicates a Report (NCR) originated by Quality Assurance. To create this part of the NCR numbei always start with the letter "R" then add the appropriate suffix from the listing below.

AEPSC General Proceduz No. 15.1 - Rev.

Page 4 of ll 1

6.2.3 Codes for other organizations are as follows:

/

CE - Civil Engineering Div. NE - Nuclear Operations Div.

CH - Chemical Engineer ing Sec. NF - Nuclear Materials & Fuel 00 - Design Div. Management Sec.

DA - 00/Architectural Sec. NL - Nuclear Safety & Licensing DC - DD/Control Services Sec. NO - Nuclear Operations Sec.

DE - 00/Electrical Sec. NR - Radiological Support Sec.

DM - DD/Mechanical Sec. PR - Purchasing Department DS - 00/Structural Sec. PV - Piping and Valves Sec.

EE - Electrical Engin. gA - guality Assurance EV - Environmental Div. SA - Subcommittee on Audit FP - Fire Protection SC - Subcom. on Proposed HP - Heat Ex. & Pumps Changes HV - Heating and Venti 1. SE - Subcom. on Security &

IC - Instru. and Control Emergency Plan ME -. Mechanical Eng. Staff SO - Subcom. on Corp. & Plant MH - Materials Handling Sec. Occurrences NC - NSDRC TB - Turbine Section 6.2.4 Each AEPSC organization shall establish the methods to control unique assignment of numbers to each NCR prepared.

6.3 'Evaluation 'es onder:

An evaluation sha11 be conducted by the Responder to determine the cause of the noncompliance. The cause shall be entered on the NCR.

The evaluation shall be of sufficient depth so as to develop meaningful corrective and preventive measures based on the cause.

6.4 Classification (Res onder)

The Noncompliance shall be classified for two different features:

Type of Noncompliance (deficiency/deviation); and Reportability of Noncompliance.

6.4. 1 Type of Noncompliance:

The Responder shall determine ard indicate on the NCR the type of Noncompliance based on the evaluation performed in paragraph 6.3 above. The noncompliance shall be either a deficiency or deviation as defined in section 4.0 above.

6.4.2 Reportabi lity of Noncompliance:

The Responder shall interface with the Nuclear Safety and Licensing Section of the Nuclear Engineering Division (NS&L) and obtain a of reportabi lity for the noncompliance. The NS&L 'lassification assigned classifier shall initiate AEPSC General Procedure No. 15. 1 - Rev. 1 C.S.3 Page 5 of 11

4.4.2 (continued) ~

reporting activities as required, independent of any action related to the NCR being processed as follows:

(1) LER/SPECIAL REPORT Notify Donald C. Cook Nuclear Plant, Plant Manager immediately by telephone and

-

follow up by sending a copy of NCR to the Plant Manager.

(2) 10CFR Part 21 - Direct the responder, by letter, to initiate a Part 21 Package in accordance with General Procedure No. 31. Follow up by sending a copy of the NCR and letter to the AEPSC Manager of QA for inclusion of this direction as a commitment on the AEPSC Commit-ment List.

(3) OTHER Initiate, coordinate and perform the action necessary to assure that appropriate reporting require-

..,.......:ments .are,. fulfil.led, 6.5 Disposition (Responder)

The Responder shall identify measures to both:

(a) remove the noncompliance; and (b) preclude recurrence of the noncompliance.

II( )

6.5 .1 Removal of a deficiency type noncompliance shall be accom-plished by revising the associated document(s) or creating a new document(s).

6.5 .2 Removal of a deviation type noncompliance shall be accom-plished by the implementing organization enforcing existing documentation and, where necessary, by addition of special measures (e.g. additional surveillance activities; addi-tional and/or more frequent inspections; personnel training; etc.).

6,5 .3, Preventing recurrence shall be accomplished by removing the.

identified cause of the noncompliance.

6.5 .4 The Responder's supervisor shall approve the disposition to authorize its implementation.

AEPSC General Procedure No. 15.1 - Rev. 1 Page 6 of 11

75 5'84 fAE Fo RAN N(k GE 35 AMERICELECTRIC POWER SERVI EC ORATI N GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO. 3 PROCEDURE NO. REVISION NO.

'

TITLE:

PG. 1 OF1 PREPARED BY:

REVIEWED BY:

DATE'ATE'ATE'ATE'ATE'ATE:

CONCURRENCE APPROVED BY: R. F. '<roe er PATE F X5 8'+

TYPE OF Kl PERMANENT EFFECTIVE CHANGE CI TEMPORARY DATE.

DATE'XPIRATION DESCRIPTION OF CHANGE Correct t o ra hical error ia section.6.1..1(5) Change Sheet l<o. 1 i section 6.2.3 to rovide or anizational codes for the NSDRC Subcommittee and correct for or anizational chan es .

REASON(S) FOR CHANGE o

INSTRUCTIONS FOR INCORPORATING CHANGE n 4 f C.S.3 ReIaove a e 5 and 6 of 11

755%5 54)IAE FOAM NO. QE Qd AMERIC ELECTRIC POWER SERVICE CO PORATION GENE RAL PROCEDURE CHANGE SHE INDEX AEPSC GENERAL PROCEDURE NO. 15 1 REV. NO. 1 TYPE OF CHANGE NO. PROCEDURE SECTIONS CHANGE DATE EXPIRATION" OF ~

AFFECTED EF F ECTIVE DATE SHEET NO. PGS, TEMP. PERM.

5.1, 9.0 09/15/84 9.0, Attachment No. 2 10/ll/84 1 6.1.1(5), 6.2.3 10/5/84 E

UPON ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE

5.0 RESPONSIBILITIES 5.1 Ori inator - Responsible for the determination of the need for and t e comp ete processing of an NCR, including notification to affected organizations, in accordance with this procedure.

5.2 Ori inator's Section Nana er - Confirms the need to proceed and assures ss asssgne to appropriate individual or organization.

5.3 Res onder - The person to whom the NCR is sent. This person is response le for the preparation of a meaningful, clear response to the Originator as well as accomplishing other tasks defined in this procedure.

5.4 Res onder's Section Mana er - Authorities corrections to be made.

5.5 NShL - Responsible for indicating reportability of NCR finding and 7or performing reporting functions when applicable.

5.6 ualit Assurance - Responsible for maintaining Commitment List; au iting PSC H organization for compliance with this procedure; and verifying that preventive measures have succeeded.

'6.0 'NONCOMPLIANCE'PROCEOURE

6.1 General 6.1.1 Noncompliances, typically, include:

( 1) failure to perform prescribed verif'.cation activities; (2) departure or inadvertent omission from approved procedure specifications, drawings, etc.;

(3) calculational logic or technical document error; (4) error in procedural document; (5) failure to have adequate or required procedures; Ic.s. 3 (6) fai lure to transcribe activities affecting quality into written documents; (7) a group of nonconformances that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's illegible.

documentation'10) documentation incomplete, missing or 6.'1. 2 A graphic presentation of the noncompliances cycle is shown in Attachment I.

AEPSC General Procedure No. 15. 1 - Rev. 1 - C.S.3 Page 3 of 11

6.1. 3 Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-

. cessed under the AEp approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.

6.2 Re ortin and Documentin a Noncompliance (Ori inator) 6,2 ~ 1 Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.

(Ref. Attachment 2).

6.2.2 The NCR number consists of four parts as follows:

-

RQA 81 49

~

~1

"-1" is always used in the preparation of an NCR. The -1 designation will be changed only after'ne or more commitments are made in response to the NCR. Ef one commitment is made, this part of the number changes to "Cl" from "-1". Ef two or more commitments are made, each is assigned to its own number i . e. Cl, C2, etc.

indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.

indicates the year in which the NCR was written.

indicates a Report (NCR) originated by Quality Assurance. To create this part of the NCR number always start with the'let'ter "R" then add the appropriate suffix from the listing below.

AEPSC General Procedur No. 15.1 - Rev.

Page 4 of ll 1

6.2.3 Codes for other organizations are as follows:

CE - Civil Engineering Div. NE - Nuclear Operations Div.

CH - Chemical Engineering Sec. NF - Nuclear Materials & Fuel OD - Design Div. Management Sec.

OA - 00/Architectural Sec. NL - Nuclear Safety & Licensing OC - 00/Control Services Sec. NO - Nuclear Operations Sec.

DE - 00/Electrical Sec. NR - Radiological Support Sec.

DM - DD/Mechanical Sec. PR - Purchasing Department DS - DD/Structural Sec. PY - Piping and Valves Sec.

EE - Electrical Engin. gA - guality Assurance EV - Environmental Div. SA - Subcommittee on Audit FP - Fire Protection SC - Subcom. on Proposed HP - Heat Ex. & Pumps Changes HV - Heating and Ventil. SE - Subcom. on Security &

?C - Instru. and Control Emergency Plan ME - Mechanical Eng. Staff SQ - Subcom. on Corp. & Plant MH - Materials Handling Sec. Occurrences NC - NSORC T8 - Turbine Section 6.2.4 Each AEPSC organization shall establish the methods to control unique assignment of numbers to each NCR prepared.

6.'3" 'fialuation '(Res ohder An evaluation shall be conducted by the Responder to determine the cause of the noncompliance. The cause shall be entered on the NCR.

The evaluation shall be of sufficient depth so as to develop meaningful corrective and preventive measures based on the cause.

6.4 Classification (Res onder)

The Noncompliance shall be classified for two different features:

Type of Noncompliance (deficiency/deviation); and Reportability of Noncompliance.

6.4.1 Type of Noncompliance:

The Responder shall determine and indicate on the NCR the type of Noncompliance based on the evaluation performed in paragraph 6.3 above. The noncompliance shall be either a deficiency or deviation as defined in section 4.0 above..

6.4.2 Reportabi lity of Noncompliance:

The Responder shall interface with the'uclear Safety and Licensing Section of the Nuclear Engineering Division (NS&L) and obtain a classification of reportability for the noncompliance. The NS&L assigned classifier shall initiate AEPSC General Procedure No. 15. I - Rev. 1 C.S.3 Page 5 of ll

6. 4. I (continued) reporting activities as required, independent of any action related to the NCR being processed as follows:

(1) LER/SPEC1AL REPORT Notify Donald C. Cook Nuclear Plant, Plant Manager immediately by telephone and follow up by sending a copy of NCR to the Plant Manager.

(2) 10CFR Part 21 Direct the responder, by letter, to initiate a Part 21 Package in accordance with General Procedure No. 31. Follow up by sending a copy of the NCR and letter to the AEPSC Manager of QA for inclusion of this direction as a commitment on the AEPSC Commit-ment List.

(3) OTHER - Initiate, coordinate and perform the action necessary to assure that appropriate reporting require-ments are fulfilled.

6 5 Disposition (Responder)

The Responder shall identify measures to both:

(a) remove the noncompliance; and (b) preclude recurrence of the noncompliance.

6.5.1 Removal of a deficiency type noncompliance shall be accom-plished by revising the associated document(s) or creating a new document(s).

6.5.2 Removal of a deviation type noncompliance shall be accom-plished by the implementing organization enforcing existing documentation and, where necessary, by addition of special measures (e. g. additional surveillance activities; addi-tional and/or more frequent inspections; personnel training; etc.).

6.5.3 Preventing recurrence shall be accomplished by removing the identified cause of the noncompliance.

6.5a4 The Responder's supervisor shall approve the disposition to authori ze its imp 1 erne nta tion.'EPSC General Procedure No. 15.1 Rev. 1 Page 6 of 11

7589 5 84 IAE FOR4 N3. GE 35 AMERIC ELECTRIC POWER SERVICE C ORATION GENERAL PROCEDURE CHANGE SHEET CHANGE SHEET NO. 3 PROCEDURE NO.

TITI.E: i' 'nd rr REVISION NO.

PG. 1 OF 1 PREPARED BY: DATE REVIEWED BY:

DATE'ATE'ATE'ATE'ATE'ATE'YPE CONCURRENCE:

APPROVED BY R. F. '<roe er OF Kl PERMANENT EFFECTIVE DATE +4 5 8 CHANGE 0 TEMPORARY EXPIRATION DATE'

', ',.DESCRIPTIOM OF'CHANGE. ":

Correct t o ra hical error in section 6.1.1{5)'Change Sheet No. 1

~

R i e section 6.2.3 to rovide or anizational codes for the'NSDRC Subcommittee and correct for or anizational chan es .

REASON(S) FOR CHANGE INSTRUCTIONS FOR INCORPORATING CHANGE nd 4 f C.S.3'emove a e 5 and 6 of ll

7588(5 84)IAE FOAM NO. GE 38 AMERIC+ELECTRIC POWER SERVICE CQQPORATION GENERAL PROCEDURE CHANGE SHEET INDEX AEPSC GENERAL PROCEDURE NO. 15.1 REV. NO.

TYPE OF CHANGE NO. PROCEDURE SECTIONS CHANGE DATE EXPIRATION SHEET NO. OF AFFECTED EFFECTIVE DATE PGS. TEMP. PERM.

5.1, 9.0 09/)5/SC 1 9.0, Attachment Vio. 2 10/ll/84 1 6.1.1(5), 6.2.3 10/5/a4

'PON ISSUE OF NEXT REVISION OF THE SUBJECT PROCEDURE

5.0 RESPONSIBILITIES 5.1 Ori inator - Responsible for the determination of the need for and t e comp ete processing of an NCR, including notification to affected organizations, in accordance with this procedure.

5.2 Ori inator's Section Mana er - Confirms the need to proceed and assures R is assigne to appropriate individual or organization.

5.3 Res onder - The person to whom the NCR is sent. This person is responsi le for the preparation of a meaningful, clear response to the Originator as well as accomplishing other tasks defined in this procedure.

5.4 Res onder's Section Mana er - Authorities corrections to be made.

5.5 - Responsible for indicating reportability of NCR finding and Vor performing reporting functions when applicable.

5.60'SKL ualit Assurance - Responsible for maintaining Commitment List; auditing EPSC H organization for compliance with this procedure; and verifying that preventive measures have succeeded.

'6. NONCOMPLIANCE PROCEDURE 6.1 General 6.1.1 Noncompliances, typically, include:

( 1) failure to perform prescribed verification activities; (2) departure or inadvertent omission from approved procedure specifications, drawings, etc.;

(3) calculational logic or technical document error; (4) error in procedural document; (5) failure to have adequate or required procedures; [c.s.s (6) failure to transcribe activities affecting quality into written documents; (7) a group of nonconformances that show a trend requiring correction; (8) supplier's report does not address requirements; (9) erroneous entry in supplier's documentation'

10) documentation incomplete, missing or illegible.

6.1.2 A graphic presentation of the noncompliances cycle is shown in Attachment 1.

AEPSC General Procedure No. 15.1 - Rev. 1 - C.S.3 Page 3 of 11

6.1.3 Noncompliances identified within AEPSC shall be processed in accordance with this procedure except noncompliances identi-field at a supplier. Supplier noncompliances shall be pro-

, cessed under the AEP approved Supplier QA program. AEPSC's involvement shall be limited to the contractual agreements established in the procurement document.

6.2 Re ortin and Documentin a Noncompliance (Ori inator)

6. 2.1 Noncompliances shall be documented and reported in a timely manner. Noncompliances shall be identified and processes on AEPSC form GE-60, "Noncompliance Report" (NCR) and processed in accordance with the instruction on its reverse side.

(Ref. Attachment 2) .

6.2.2 The NCR number consists of four parts as follows:

- -

RQA 81 49

~ 1

"-1" is always used in the preparation of an NCR. The -1 designation will be. changed

~

)

only after on'e or more commitments are made in response to the NCR. If one commitment is made, this part of the number changes to "Cl" from "-1". If two or more commitments are made, each is assigned to its own number

i. e. Cl, C2, etc.

indicates seauential number of NCRs written for the year in a specific AEPSC organi-zation.

indicates the year in which the NCR was written.

indicates a Report (NCR) originated by Quality Assurance. To create this part of the NCR number always start with the letter "R" then add the appropriate suffix from the listing below.

AEPSC General Procedur~ >

No. 15.1 - Rev.

Page 4 of ll 1

6.2.3 Codes for other organizations are as follows:

CE - Civil Engineering Div. NE - Nuclear Operations Div.

CH - Chemical Engineering Sec. NF - Nuclear Materials & Fuel 00 - Design Div. Management Sec.

DA - DD/Architectural Sec. NL - Nuclear Safety & Licensing OC - 00/Control Services Sec. NO - Nuclear Operations Sec.

DE - DD/Electrical Sec. NR - Radiological Support Sec.

DM - DD/Mechanical Sec. PR - Purchasing Department DS - 00/Structural Sec. PV - Piping and Valves Sec.

EE - Electrical Engin. QA - Quality Assurance EV - Environmental Div. SA - Subcommittee on Audit FP.- Fire Protection SC - Subcom. on Proposed HP - Heat Ex. & Pumps Changes HV - Heating and Ventil. SE - Subcom. on Security &

IC - Instru. and Control ~

Emergency Plan ME - Mechanical Eng. Staff SO - Subcom. on Corp. & Plant MH - Materials Handling Sec. Occurrences NC - NSDRC TB - Turbine Section 6.2.4 Each AEPSC organization shall establish the methods to control unique assignment of numbers to each NCR prepared.

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6.3 Evaluati.on Res onder An evaluation shall be conducted by the Responder to determine the cause of the noncompliance. The cause shall be entered on the NCR.

The evaluation shall be of sufficient depth so as to develop meaningful corrective and preventive .measures based on the cause.

6.4 Classification (Res onder)

The Noncompliance shall be classified for two different features:

Type of Noncompliance (deficiency/deviation); and Reportability of Noncompliance.

6.4. 1 Type of Noncompliance:

The Responder shall determine and indicate on the NCR the type of Noncompliance based on the evaluation performed in paragraph 6.3 above. The noncompliance shall be either a deficiency or deviation as defined in section 4.0 above.

6.4.2 Reportability of Noncompliance:

The Responder shall interface with the Nuclear Safety and Licensing Section of the Nuclear Engineering Division (NS&L) and obtain a classification of reportability For the noncompliance. The NS&L assigned classifier shall initiate AEPSC General Procedure No. 15. I - Rev. I C.S.3 Page 5 of 11

N 4 4 ~

6.4.2 (continued) reporting activities as required, independent of any action related to the NCR being processed as follows:

(1) LER/SPECIAL REPORT - Notify Donald C. Cook Nuclear Plant, plant Manag( r immediately by telephone and follow up by sending a copy of NCR to the Plant Manager.

(2) lQCFR Part 21 - Direct the responder, by letter, to initiate a Part 21 Package in accordance with General Procedure No. 31. Follow up by sending a copy of the NCR and letter to the AEPSC Manager of QA for inclusion of this direction as a commitment on the AEPSC Commit-ment List.

(3) OTHER Initiate, coordinate and perform the action necessary to assure that appropriate reporting require-

ments're ".fulfilled'." '.

5 Disposition (Res onder)

The Responder shall identify measures to both:

(a) remove the noncompliance; and (b) preclude recurrence of the noncompliance.

6.5. 1 Removal of a deficiency type noncompliance shall be ac'com-plished by revising the associated document(s) or creating a new document(s).

6. 5. 2 Removal of a deviation type noncompliance shall be accom-plished by the implementing organization enforcing existing documentation and, where necessary, by addition of special measures (e. g. additional surveillance activities; addi-tional and/or more frequent inspections; personnel training; etc.).

6.5. 3 Preventing recurrence shall be accomplished by removing the identified cause of the noncompliance.

6. 5. 4 The Responder's supervisor shall approve the disposition to authorize its implementation.

AEPSC General Procedure No. 15.1 Rev. 1 Page 6 of 11