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{{#Wiki_filter:PVNGS 1991 BUSINESS PLAN JULY 1990 90i2280108 9'0073i PDR ADOCK 05000528 PDR C 4 lj l V TRODUCTION"This initial version of the PVNGS 1991 Business Plan presents the one-year objectives for the operation of Palo Verde Nuclear Generating Station (PVNGS).It also integrates PVNGS priorities into a one-year plan to help employees understand the PVNGS mission and goals..Our mission is to generate electricity in a safe, reliable, economic, and environmentally sound manner that benefits our customers, owners, and employees.
{{#Wiki_filter:PVNGS 1991 BUSINESS PLAN JULY 1990 90i2280108 9'0073i PDR ADOCK 05000528 PDR
PVNGS is a business enterprise that must operate in a manner that best serves the interest of our shareholders and customers, The.1991 Business Plan consists of:-A restatement of the goals, strategies, and objectives from the Five-Year Business Plan;-A 1991 objective for each five-year objective and corresponding strategy;-The organizations responsible for contributing to achieving each goal and;-Numeric objectives for each department, as applicable.
 
The 1991 Business Plan supports the Five-Year Business Plan which presents the PVNGS mission and the long-range goals, strategies, objectives, and resources that support the mission.The 1991 plan is supported by task plans which identify activities and responsibilities for achieving yearly objectives.
C 4 lj l
The Qve-year plan, the 1991 plan, and the task plans are updated annually to incorporate changes and statused quarterly to monitor progress and reQect achievements.
 
All levels of PVNGS management participated in developing appropriate elements of this plan.NOTE: The absence of a date indicates an ongoing activity or that the due date of an objective is the last day of 1995 for Qve-year objectives and 1991 for, one-year objectives.
V TRODUCTION "This initial version of the PVNGS 1991 Business Plan presents the one-year objectives for the operation of Palo Verde Nuclear Generating Station (PVNGS).
Due dates shown are the last day of the period indicated.
It also integrates     PVNGS priorities into a one-year plan to help employees understand the PVNGS mission and goals.. Our mission is to generate electricity in a safe, reliable, economic, and environmentally sound manner               that benefits our customers, owners, and employees.           PVNGS is a business enterprise that must operate in a manner that best serves the interest of our shareholders and customers, The.1991 Business Plan consists of:
tg MISSION GOALS S TRATEGIES PVNGS 1991 BUSINESS PLAN MISSION: The mission of the Palo Verde Nuclear Generating Station is to generate electricity in a safe, reliable, economic, and environmentally sound manner for the benefit of our customers, owners, and employees.
                - A restatement of the     goals, strategies, and objectives from the Five-Year Business Plan;
Goal 1: safet-Protect the environment and the health and safe of the ublicandem lo ees.(JNB)Strategies:
                - A 1991   objective for each five-year objective and corresponding strategy;
A.Provide a safe work environment for all employees.
                - The organizations responsible for contributing to achieving each goal and;
B.Minimize personnel radiation exposure and the generation of radioactive materials and waste.C.Meet or exceed regulatory requirements.
                - Numeric objectives for each department, as applicable.
D.Maintain safety equipment in a state of readiness to support plant operations and minimize challenges.
The 1991 Business Plan supports the Five-Year Business Plan which presents the PVNGS mission and the long-range goals, strategies, objectives, and resources that support the mission. The 1991 plan is supported by task plans which identify activities and responsibilities for achieving yearly objectives. The Qve-year plan, the 1991 plan, and the task plans are updated annually to incorporate changes and statused   quarterly to monitor progress and reQect achievements.             All levels of PVNGS management participated in developing appropriate elements of this plan.
E.Minimize use of hazardous materials and production of hazardous waste.Goal 2: Professionalism
NOTE: The absence of a date indicates an ongoing activity or that the due date of an objective is the last day     of 1995 for Qve-year objectives and     1991 for,one-year objectives. Due dates shown are the last day of the period indicated.
-Maximize individual erformance.(BEB)Strategies:
 
A: Attract, train, develop, and retain a professional, competent staff.B.Improve individual performance and accountability.
tg MISSION GOALS                                                                 PVNGS 1991 S TRATEGIES                                                 BUSINESS PLAN MISSION: The mission of the Palo Verde Nuclear Generating Station is to generate electricity in a safe, reliable, economic, and environmentally sound manner for the benefit of our customers, owners, and employees.
C.Improve communication and teamwork.Goal 3: Production
Goal 1: safet - Protect the environment and the health and safe             of the ublicandem lo ees. (JNB)
-Maximize electric eneration and im rove or anizational effectiveness.(JML)Strategies:
Strategies:   A. Provide a safe work environment for all employees.
A.Maximize production efficiency.
B. Minimize personnel radiation exposure and the generation of radioactive materials and waste.
B.Improve effectiveness of all organizations.
C. Meet or exceed regulatory requirements.
C.Improve maintenance support for operations.
D. Maintain safety equipment in a state of readiness to support plant operations and minimize challenges.
D.Improve engineering support for operations and maintenance.
E. Minimize use of hazardous materials and production of hazardous waste.
E.Improve chemistry support for operations.
Goal 2: Professionalism - Maximize individual erformance.             (BEB)
F.Improve outage planning, scheduling, and management.
Strategies:   A: Attract, train, develop, and retain a professional, competent staff.
G.Improv>>work control processes.
B. Improve individual performance and accountability.
H.Improve plant configuration management.
C. Improve communication and teamwork.
Goal 4: Cost-Reduce overall cost.(ECS)Strategies:
Goal 3: Production - Maximize electric eneration and im rove or anizational effectiveness.     (JML)
A.Manage resources in a cost-effective manner.B.Improve management cost control practices.  
Strategies:   A. Maximize production efficiency.
.t PVNGS 1991 BUSINESS PLAN Goal I: Safety-Protect the environment and the health and safety of the public and employees.-
B. Improve effectiveness of all organizations.
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C. Improve maintenance support for operations.
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Goal 4: Cost - Reduce overall cost.       (ECS)
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Strategies: A. Manage resources in a cost-effective manner.
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1991 OB                   CTIVE:                         Maintain an All Injury Incident Rate of 0.50 or less.
PVNGS 1991 BUSINESS PLAN Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
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~Sk t A: P 8 f*k i>>f II ply FIVE-YEAR OB CTIVE 2: Maintain a Lost Work Incident Rate of 0.15 or less.1991 OB CYIVE: Maintain a Lost Work Incident Rate of 0.19 or less, Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 sM r Unit Mntc M r DEB GRO EGF DCB PFC JEA WFQ MJG DBA 0.19 0.19 0.19 0.19 0.0 0.19 0.0 0.10 0.0 0.0 0.0 0.0 0.0'0.0 0.0 0.0 0.0 0.0 I yV~\<<h\~f I PVNGS 1991 BUSINESS PLAN Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
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Plant      0    rations                                                                                      Unit 0       s M r                     0.5 Maintenance                                                                                                  Unit Mntc M r                           0.5 Plant Su        ort                                                                                              DEB                              0.5 Site Services                                                                                                                                        0.5 Technical Su          ort                                                                                      'RO                                  0.1 Radiation Protection                                                                                                                                0.5 Chemist                                                                                                            JAS                              0.0 Nuclear Trainin                                                                                                    EGF                              0.25 Simulator Su              rt                                                                                      DCB                              O.l Quail        Assurance                                                                                            CNR                              0.0 Nuclear Fuel Mana ement                                                                                            PFC                              0.0 Nuclear En neerin                & Su            rt Services                                                                                        0.0 Site En neerin            & Construction                                                                                                            0.0 Nuclear Safe          & Licensin                                                                                                                    0.0 Mana ement Services                                                                                                                                 0.0 Bud ets       & Cost Control                                                                                                                       0.0 Human Resources                                                                     JRB                                                             0.0 Communications                                                                                                    DBA                              0.0
 
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PVNGS       1991 BUSINESS PLAN Goal 1: Safety-                     Protect the environment and the health and safety of the public and employees.
      ~Sk     t       A: P   8         f*k         i>>     f   II   ply FIVE-YEAR OB                   CTIVE 2:         Maintain a Lost Work Incident Rate of 0.15 or less.
1991 OB             CYIVE:             Maintain a Lost Work Incident Rate of 0.19 or less, Plant 0   rations                                             Unit 0 sM r        0.19 Maintenance                                                   Unit Mntc M r      0.19 Plant Su    ort                                                     DEB            0.19 Site Services                                                                     0.19 Technical Su     ort                                               GRO            0.0 Radiation Protection                                                               0.19 Chemist                                                                           0.0 Nuclear Trainin                                                     EGF            0.10 Simulator Su       rt                                               DCB            0.0 Quali   Assurance                                                                 0.0 Nuclear Fuel Mana ement                                             PFC            0.0 Nuclear En ineerin & Su         rt Services                         JEA            0.0 Site En neerin     & Construction                                                 0.0 Nuclear Safe     & Licensin                                         WFQ          '0.0 Mana ement Services                                                               0.0 Bud ets & Cost Control                                             MJG            0.0 Human Resources                                                                   0.0 Communications                                                      DBA            0.0
 
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1991 OB CTIVE:                                              Maintain a Severity Incident Rate of 2.00 or less.
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Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 s Mar Unit Mntc Mar DEB GRO JY0 EGF DCB PFC DBA 2.0 2.0 2.0'2.0 0.4 2.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0  
Plant   0   erations                                                                                       Unit 0      s Mar                  2.0 Maintenance                                                                                                 Unit Mntc Mar                      2.0 Plant Su           ort                                                                                               DEB                        2.0 Site Services                                                                                                                                   '2.0 Technical Su               ort                                                                                       GRO                        0.4 Radiation Protection                                                                                                 JY0                        2.0 Chemist                                                                                                                                         0.0 Nuclear Trainin                                                                                                     EGF                          1.0 Simulator Su               ort                                                                                       DCB                        0.0 Quali       Assurance                                                                                                                           0.0 Nuclear Fuel Mana ement                                                                                             PFC                        0.0 Nuclear En ineerin & Su                         ort Services                                                                                   0.0 Site En ineerin & Construction                                                                                                                   0.0 Nuclear Safe               & Licensin                                                                                                           0.0 Mana ement Services                                                                                                                             0.0 Bud ets     & Cost Control                                                                                                                     0.0 Human Resources                                                                                                                                  0.0 Communications                                                                                                      DBA                        0.0
~~~~I Goal 1: Safety-PVNGS 1991 BUSINESS PLAN'Protect the environment and the health and safefy of the public and employees.
 
'<~S<t B:<<i p'**t>>Ch'*M<g materials and waste.FIVE-YEAR OB CTIVE 1: Do not exceed personnel radiation exposure of: outage=180 manrem/year and non-outage
  ~ ~
=25 ma nrem/year.
~ ~I
1991 OB CTIVE: Do not exceed personnel radiation exposure of: Unit 1=144 manrem, Unit 2=200 manrem, Unit 3=200 manrem.p~<~<@@@Y<"msii~g~~gpm@gga~wp g~esg~g.<y~>h...g~sy,~@~<.":~mrgg,'"~y~:~a'"-..';X'Z'AD~
 
FRBSPCYNSISLE;"'UNIC>'.,'.UHFZi2CUNlT3%~
PVNGS                  1991 BUSINESS PLAN Goal 1: Safety-                     'Protect the environment and the health and
Plant 0 rations Maintenance Unit 0 sM r Unit Mntc M r 83.20 7.50 7.50 110.00 110.00 Plant Su rt Site Services Technical Su ort Radiation Protection JMS DEB TED GRO 0.30 0.50 40.10 OAO 0.40 7.50 7.50 7.50 7.50 53.80 53.80 Chemist 0.75 1.00 1.00 Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin Sc Su rt Services Site En ineerin 8c Construction Nuclear Safe 8r, Licensin Mana ement Services Bud ets&Cost Control Human Resources EGF DCB PFC LOI 0.35 0.01 2.50 0.01 0.05 0.01 0.00 0.00 0.00 0.50 0.50 0.01 0.01 3.50 3.50 0.01 0.01 0.05 0.05 7.50 7.50 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 Communications DBA 0.00 0.00 0.00
        ~S<
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FIVE-YEAR OB t       B:     <<i     p '** t>>Ch materials and waste.
PVNGS 1991 BUSINESS PLAN Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
CTIVE 1:
~<<t k 8:<<<<i'*>>I<<h'<<<<*<<*'Ch materials astd waste.FIVE-YEAR OB CTIVE<2: Do not exceed contaminated.
safefy of the public and employees.
surface area of: outage=7.5%and non-outage
M <g Do not exceed personnel radiation exposure of:
=1.5%.1991 OB CTIVE: Do not exceed contaminated surface area of: outage=7.5%and non-outage
outage = 180 manrem/year and non-outage = 25 ma nrem/year.
=2.5%.''Vt'''':kP<<
1991 OB             CTIVE:             Do not exceed personnel radiation exposure of:
'..''<<'''7.":,'<<<<<<<<<<N' P V<<&S: ''<<'.r''"V'%"'"<<'<<<<0<<<<'n<<p~><<&QS WN.aS~<<$<<<<~z&c5<+<<NC+VP(A>P<<m~...
Unit 1 = 144 manrem, Unit 2 = 200 manrem, Unit 3 = 200 manrem.
C8$,.).F>j<<<<".~Q..,.%Axe.,g
p~<~<@@@ Y<"msii~g~~gpm@gga~wp g~esg~g.<y~>h...g~sy,~@~<.":~mrgg,'"~y~:~a'"
<<RC~~~g~.g<<<<oa~P~
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Plant 0   rations                                           Unit 0 sM r                         7.50          7.50 Maintenance                                                  Unit Mntc M r     83.20           110.00       110.00 Plant Su     rt                                                 DEB             0.30             OAO          0.40 Site Services                                                    TED            0.50            7.50         7.50 Technical Su    ort                                              GRO                              7.50         7.50 Radiation Protection                                JMS                        40.10            53.80       53.80 Chemist                                                                           0.75             1.00         1.00 Nuclear Trainin                                                   EGF            0.35            0.50          0.50 Simulator Su        rt                                            DCB            0.01            0.01          0.01 Quali   Assurance                                                               2.50            3.50        3.50 Nuclear Fuel Mana ement                                           PFC            0.01            0.01          0.01 Nuclear En ineerin       Sc Su   rt Services                                     0.05            0.05          0.05 Site En ineerin     8c Construction                                                               7.50          7.50 Nuclear Safe     8r, Licensin                                                   0.01            0.01        0.01 Mana ement Services                                                               0.00            0.00        0.00 Bud ets & Cost Control                                           LOI             0.00            0.00        0.00 Human Resources                                                                  0.00            0.00        0.00 Communications                                                    DBA            0.00             0.00         0.00
V4'..':"'IBAD,Si.bk
 
~RESPONSE'H5 N~:REQUlRED:..".~
~,
Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction
~ ~
'Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit Mntc Mar'nitO sM r GRO JMS X X X X t)'41 lp PVNGS 1991 BUSINESS PLAN Goal 1: Safety--Protect the environment and the health and safety of the public and employees.
 
~gt t tpggig*p>>t Ct'p*gt g'gCt'aterials and waste.FIVE-YEAR OB CTIVE 3: Do not exceed personnel contamination events of: outage=110/year and non-outage
PVNGS                    1991 BUSINESS PLAN Goal 1: Safety-                            Protect the environment and the health and safety of the public and employees.
=50/year.1991 OB CTIVE: Do not exceed personnel contamination events of: Unit 1=110, Unit 2=180, Unit 3=180.XXX'''X%"FB'.''C'.P Xc'CCPXC'C'."V;~'P C': "Phc X'..CC'C h Ph'': 'C"C W..X Chhh.CC PV XC'ct XC'.''h cx cc~<,pc*;;hhc'.~B.B(x'Bc.
        ~<<t    k          8:<<<<i      '*          >>
xc~~~>~<ph<g~g
materials astd waste.
+<+>>>>hc>gx.;c ppc~p~.4).BB X c>4 x~3..~4ghxc...c<;~x 4;,.+$5 c.,;Cc~gc Cgac;;xc<~c~htgg~xhp.,.~(@xx,PB..(xx+Np4ghcC.BB
I    <<h Ch FIVE-YEAR OB                        CTIVE< 2:                Do not exceed contaminated. surface area of:
~cx"..~'s~'~'~~ggQRQANIZATfQNC)
outage        = 7.5% and non-outage = 1.5%.
~ij4g~Px@q
1991 OB                  CTIVE:              Do not exceed contaminated surface area of:
~';:1:,EAD;N 9RESPONSIBLpk C'CA(iq'B~W''C'(P'y&#xc3;d"'yh"'"":""X NXN+h"~~j>X"BC" g y'~'88 JBCAV85@"(">'UNfZcrf~N)MYQNUgNITSYc'.
outage = 7.5% and non-outage = 2.5%.
Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemistrv Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications JMS UnitO sM r Unit Mntc M r FCB TED GRO EGF DCB PFC TRB LOI DBA 12 65 0 20 0 0 0 0 0 0 0 0 0 18 108 0 32 0 0 0 0 0 0 0 0 0 1S 0 32 0 0 0 0 0 0 0 0 0 0 47 8"%Xc PVNGS 1991 BUSINESS PLAN Goal I: Safety-Protect the environment and the health and safety of the public and employees.
  ''Vt'''':kP<<
~<t t>1:>>'i'>>l<i>>>*M<<'materials arrd waste.FIVE-YEAR OB CTIVE 4: Do not exceed a three-year average low level waste volume of 160 cubrc meters/unit/year.
WN.aS~<<$    ''<<    '    '  7 . ":,'<<<<<<<<<<N'
1991 OB CTIVE: Do not exceed a low level waste volume of: Unit 1=225m, Unit 2=200m, Unit 3;-.250m~4)~@~+~k~~gQ>l
                    '.. <<<<~z&c5<+<<NC+VP(A>P<<m~...
~%+~.+x+Q<'@x>~p<
                            '                            PV<<&S:           ''<<
j.i>'>~Wg~%'S<>t'gg+ggPWg<;<:p%Cg
C8$,.).F>j<<<<".~Q..,.%Axe.,g '        r'    ' "V~yR,~.
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                                                                                    <<RC~~~g~.g<<<<oa~P~
pg>I<y(4+$44)A 4~@<~~~+><g<P pgg<),%vga,<>$@$WNx W 4<'>kX+$N M>B.&v'S'Y<4kv&gg Plant 0 erations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 s M r Unit Mntc M r FCB GRO CNR PFC JEA X X X X X g I'I il4 I>>d PVNGS 1991 BUSINESS PLAN Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
                                                                                          .              '%"' g~
~St t C:M<<d*gl 6 qi FIVE-YEAR OB CTIVE 1: Make responsible, coordinated regulatory commitments and meet due dates.1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are available before making regulatory commitments.
                                                                                                              "<<'<<<<0<<<<'n<<p~><<&QS Plant  0 Maintenance erations                                                'nitO
Track progress and meet due dates.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit0 sM r FCB GRO EGF DCB PFC JEA~PDK DBA I P II g+4y'Ir s"~~~'
.. <P~<~x'..mNN'~ORGANZA'AVION%~'."'""',k4R4&$ V4'..':"'IBAD,Si.bk ~RESPONSE'H5 N~:REQUlRED:..".~
PVNGS 1991 BUSINESS PLAN Goal I: Safety-Protect the environment and the health and safety of the public and employees.
Unit Mntc sM r Mar Plant Su      rt Site Services Technical Su          rt                                                                  GRO Radiation Protection                                                                      JMS Chemist Nuclear Trainin                                                                                                        X Simulator Su          rt Quali    Assurance                                                                                                    X Nuclear Fuel Mana ement Nuclear En ineerin & Su              rt Services Site En neerin          & Construction
~>t k C:M**d>t>>i*FIVE-YEAR OB CTIVE 2: Make responsib]e, coordinated industry (e.g., ANI, NUMARC)commitments and meet due dates.1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are avaijable before mailing industry commitments.
'Nuclear Safe        & Licensin Mana ement Services                                                                                                    X Bud ets    & Cost Control                                                                                              X Human Resources Communications
Track progress and meet due dates.~+i?o-',j&m~??'.>'.,<N,>>??>,?g6(?i@>pgMip","'?,:4g@>gkj4~".'w>
 
>'.)g R?',~'<j4QMC'$R+'?;>~'"c@c'.4.WW>;,',ok?~'g>/VS>jk~'~?<g'4A'><
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>>'Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services.Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications ACR Unit 0 s Mar FCB GRO JMS EGF DCB PFC PDK DBA 4I 4 J PVNGS 1991 BUSINESS PLAN Goal I: Safety-Protect the.environment and the health and safety of the public and employees.
 
~Sk f C: Af*d I>>q i$TVE-YEAR OB CTIVE 3: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.
PVNGS                1991 BUSINESS PLAN Goal 1: Safety -                                -  Protect the environment and the health and safety of the public and employees.
1991 OB CTIVE: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.
              ~gt        t      tpggig*p>>t          and      waste.
Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin 4 Su rt Services Site En ineerin Ec Construction Nuclear Safe&Licensin Mana ement Services Bud ets h.Cost Control Human Resources Communications DNS FCB RAJ FCB GRO JMS EGF DCB PFC PDK DBA 7%e,l<I't~
Ct      'p*gt                                  g'gCt'aterials FIVE-YEAR OB                                CTIVE 3:                          Do not exceed personnel contamination events of: outage = 110/year and non-outage = 50/year.
PVNGS 1991 BUSINESS PLAN Goa11: Safety-Protect the environment and the health and safety of the public and employees.
1991 OB                    CTIVE:                      Do not exceed personnel contamination events of:
Strate 0:$'IVE-YEAR OB 1991 OB Maintain safety equipment in a state of readiness to support operations and minimize challenges.
Unit 1 = 110, Unit 2 = 180, Unit 3 = 180.
CTIVE 1: Achieve safety system performance availability of at least: 99.0%-high pressure safety injection, 98.5%-aux.feedwater, 98.5%-E AIC power.CTIVE: Achieve safety system performance availability of at least: 99.0%-high pressure safety injection, 96.8%-aux.feedwater, 97.5%-E A/C power.g@~~>>S(4><<<<>@~My+~'><<,~
XXX'''X            '          ''
~~>,<~ePlant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 s Mar Unit Mntc M r PJC GRO EGF PFC BSE X X X A Pd gl 1 Ak PVNGS 1991 BUSINESS PLAN Goal 1: Safety-'Protect the environment and the health and safety of the public and employees.
                    %"FB xc~~~>~<ph<g~g cx cc~<,pc*;;hhc'.~B.B(x'Bc.       .       C'. P Xc 'CCPXC'C
Strate D:-YEAR OB Mar'Irrain safety equipmenr in a state of readiness Io support operations and minimize challejtges.
                                        +<+>>>>hc>gx.;c          '. "V; 'P C': "Phc X '..CC'C h Ph'                     ': '
CTIVE 2:,Do not exceed one unplanned automatic reactor scram while critical per unit each year.1991 OB CTIVE: Do not exceed one unplanned'automatic reactor scram while critical per unit,'>%:~~',5<',"':i':k~";:ORNA''NIiiTION".':.":!':I'!''-.":-'::'','=.CS3~';<
ppc ~p~.4) .BB X c>4 x~ 3 ..~4ghxc ... c<;~x 4;,.+$ 5 c.,;Cc~gc
I'."~4".::::.i:EA'D.:-',8
                                                                    ~                                                          C "C W.. X      Chhh .CC PV  XC'ct XC '.'
:.::.RES PSNSSLS>,@~58;o&#xc3;Bgj>".,"':~
Cgac;;xc<~c~htgg~xhp.,.~(@xx,PB.. (xx+Np4ghcC.BB
&NREQUlRED::;l Plant 0 rations Maintenance
                                                                                                                                                                                      'h C'CA(iq'B~W''C'(P'y&#xc3;d"'yh"'"":""XNXN+h"~~j>X"BC
.Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resouroes Communications Plant Mars Plant M rs GRO EGF DCB PFC BSE X X X X 2y';ijFp I II PYNGS 1991 BUSINESS PLAN Goal I: Safety-Protect the environment and the health and safety of the poblic and employees.
                                                                                                                              " g y'~'88              JBCAV85@
Strate D: FIVE-YEAR OB Maintain safely equipmetrt in a state of readiness to support, operatioirs and minimize challenges.
~cx"..~'s~'~'~~ggQRQANIZATfQNC) ~ij4g~Px@q                            ~';:1:,EAD;N    9RESPONSIBLpk                                                                    "(">'UNfZcrf~N)MYQNUgNITSYc'.
CTIVE 3: Do not exceed one unplanned safety system actuation per unit each year.1991 OB CTIVE: Do not exceed one unp]armed safety system actuation'er unit.r<<'a<)~>'$$+gjP~.<<Q>~~><<)<<<<?i~yA~~.P
Plant      0      erations                                                            UnitO sM r                                          12          18          1S Maintenance                                                                            Unit Mntc M r                                        65        108 Plant Su                rt                                                                      FCB                                          0          0          0 Site Services                                                                                    TED Technical Su                  rt                                                                GRO Radiation Protection                                                      JMS                                                              20        32          32 Chemistrv Nuclear Trainin                                                                                  EGF                                          0          0            0 Simulator Su                  rt                                                                DCB                                          0          0            0 Quali          Assurance Nuclear Fuel Mana ement                                                                          PFC                                          0          0            0 Nuclear En neerin                & Su          rt Services                                                                                  0          0            0 Site En neerin                & Construction Nuclear Safe                & Licensin                                                        TRB                                          0          0            0 Mana ement Services                                                                                                                          0          0            0 Bud ets          & Cost Control                                                                LOI                                          0          0            0 Human Resources                                                                                                                              0          0            0 Communications                                                                                  DBA                                          0          0            0
.,?>(>4><<<<<<,:<<?'4<<>cNcA~~X<V<s'x"crab%'&5+eX~%
 
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PVNGS              1991 BUSINESS PLAN Goal        I: Safety-                                  Protect the environment and the health and safety of the public and employees.
Y'>'.<P&#xc3;'>".&#xc3;i."gs<gN4
            ~<t      t        >1:>>'i              '>>l materials arrd waste.
<<<<<<'i<<"<<<Xi4Yk;P$k~~p>>'Qi 9'>$4>@k<<<<~?c'>>wP4+4x>::Er
                                                                        <i>>        >*            M<<                    '
>>~H~%~<4@>..pg g>?.~<6~4"s"."->::<<~4<4(RG'ANIZAVION,"i>.'R~%<!".4%4"'lant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su ort Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Plant Mars$RESPO&#xc3;SIBLB";
FIVE-YEAR OB                                  CTIVE 4:                  Do not exceed a three-year average low level waste volume of 160 cubrc meters/unit/year.
Plant M GRO EGF DCB PFC BSE ,+>>80/48@,.j!,:
1991 OB                    CTIVE:                        Do not exceed a low level waste volume of:
4aRBOUIRE9,~~,
Unit 1 = 225m, Unit 2 = 200m, Unit .250m                    3;
PVNGS 1991 BUSINESS.PLAN Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
                                                                              <d.yp&#xc3;~S, >.p<.e<<'<. pg> I <y(4+$44)A 4~@ <~~~+><g< P pgg<
~St t E:Mii'4*d'h dp d'l*d FIVE-YEAR OB CTIVE 1: Limit the production ofhazardous waste.1991 OB CTIVE: Evaluate production of hazardous waste and determine five-year and one-year-targets.
                                                                                                ), %vga, < >$@$WNx W 4<'>kX+$N M>B.&v'S'Y<4kv&gg
Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications MC FCB FCB DWC GRO JPH JAS PFC MER X X X
~4)~@~+~k~~gQ>l ~%+~.+x+Q<'@x>~p< j.i> '>~Wg~% 'S< > t 'gg+ggPWg<;<:p%Cg Plant   0   erations                                                                     Unit 0        s  Mr Maintenance                                                                                 Unit Mntc M r Plant Su       ort                                                                                FCB Site Services Technical Su             rt                                                                       GRO Radiation Protection Chemist Nuclear Trainin Simulator Su           ort                                                                                                    X Quali       Assurance                                                                             CNR Nuclear Fuel Mana ement                                                                             PFC Nuclear En ineerin              & Su           rt Services                                       JEA Site En 'neerin           & Construction Nuclear Safe           & Licensin                                                                                               X Mana ement Services                                                                                                             X Bud ets     & Cost Control                                                                                                     X Human Resources                                                                                                                 X Communications
.'ep PVNGS 1991 BUSINESS PLAN Goal 1: Safety-Protect the environment and the health and safetv of the public and employees.
 
~!it!E:M!!'I*d*'!dp d'h d FIVE-YEAR OB CTIVE 2: Evaluate use of non-hazardous materials versus hazardous materials annually and substitute as practical.
g I
1991 OB CTIVE: Comp]ete evaluations of use of non-hazardous materials versus hazardous materia]s by February and substitute as practical by June, 0 SNk:":,'".'.''-'.~.~"sC4.'GRQANIZA71ON~'i'::::.'."::-.i.'.:.'.'';~'::3k'." Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&, Cost Control-Human Resources Communications FCB DWC GRO JMS JAS PFC X X MC X-;8@i.;LEAD"':.lN:.'I ra.ESPONSfSI:E-:.;:.,~REQUmED'Pd Unit M rs
    'I il4 I>>
~~H A Goal 2: Professionalism-PVNGS 1991 BUSINESS PLAN Maximize individual performance.
d
~<t t.A:?<<,', d'"'I'p,"B"'""'''<" l'"'/F*AVE-YEAR OB CTIVE 1: Select qualified individuals to perform job functions.
 
1991 OB CTIVE: Define and document required personnel skills and select job candidates accordingly.
PVNGS        1991 BUSINESS PLAN Goal 1: Safety-                   Protect the environment and the health and safety of the public and employees.
Use the manager and supervisor development systems, backup candidate, and dual career path programs as appropriate.
      ~St    t       C:M     <<d*gl                6    qi FIVE-YEAR OB                 CTIVE 1:           Make responsible,      coordinated    regulatory commitments and meet due dates.
Provide equal employment opportunities in accordance with APS'ffirmative Action Plan.'Fj'<g?"(jj>~,o&#xc3;@P+((kgN<~N~
1991 OB             CTIVE:             Assure commitment scope is understood, coordinated with appropriate organizational units and resources are available before making regulatory commitments. Track progress and meet due dates.
P?@+<4+<'<<
Plant 0    rations                                                            Unit0 sM    r Maintenance Plant Su      rt                                                                FCB Site Services Technical Su      rt                                                          GRO Radiation Protection Chemist Nuclear Trainin                                                                EGF Simulator Su      rt                                                          DCB Quail    Assurance Nuclear Fuel Mana ement                                                        PFC Nuclear En ineerin & Su        rt Services                                    JEA  ~
><'?'?<YP~si@8<.
Site En ineerin    & Construction Nuclear Safe    & Licensin Mana ement Services                                                            PDK Bud ets  & Cost Control Human Resources Communications                                                                  DBA
<'??yP<..$
 
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          ~ ~
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PVNGS              1991 BUSINESS PLAN Goal        I: Safety-                                  Protect the environment and the health and safety of the public and employees.
gp"?@)<<<.,;;:;m',,".
          ~>t        k          C:M*                          *d >t >                      >i*
.P"..':.".,'""~?'..'~%<?'p??$
FIVE-YEAR OB CTIVE 2: Make                                                                      responsib]e,            coordinated            industry (e.g.,
+~gQ+;'.gals~
ANI, NUMARC) commitments and meet due dates.
Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control FCB FCB GRO EGF DCB SCG PFC DNS MJG Human Resources Communications KDD DBA Wl'," A tVP K I'4'v IV 0 I Ip PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
1991 OB                        CTIVE:                        Assure commitment scope is understood, coordinated with appropriate organizational units and resources are avaijable before mailing industry commitments. Track progress and meet due dates.
I~<t t<:<l i,d tp,<i pf i t,p**<<AVE-YEAR OB CTM<2: Develop technical and interpersonal skills through formal and informal training.1991 OB CTIVE: Identify training needs and requirements of each non-supervisory PVNGS employee.Prepare a training plan as part of the annual performance plan by April or within 60 days of selection for a job.Schedule training and assignments in accordance with plan.Attend scheduled training and carry out scheduled assignments.
~+i?o- ',j&m~??'.>'.,<N,>>??>,?g6(?i@>pgMip", "'?,:4g@>gkj4~".'w> >'.)g R?',~'<j4QMC'$R+'?;>~'"c@c'.4.WW>;,',ok?~'g>/VS>jk~'~?<g'4A'>< '<>@cg >??~gi4)Fg':+4++@ >>'
h~Q'>?>>?<w.c&2<I~@~~<"\'??>X>~R Y>gPP<Q~'<?g?<>
Plant   0     rations                                                                                                               Unit 0    s Mar Maintenance Plant Su             rt                                                                                                                 FCB Site Services Technical Su             ort                                                                                                            GRO Radiation Protection                                                                                                                     JMS Chemist Nuclear Trainin                                                                                                                         EGF Simulator Su                 rt                                                                                                         DCB Quali      Assurance Nuclear Fuel Mana ement                                                                                                                 PFC Nuclear En ineerin & Su                             rt Services.
~0>~cV+<'Q'g~~4'@@~</'m+>>i<QQ~<AQ>>
Site En ineerin & Construction Nuclear Safe             & Licensin                                                       ACR Mana ement Services                                                                                                                     PDK Bud ets     & Cost Control Human Resources Communications                                                                                                                           DBA
X'?<<.~&Mz~+A~~.+CQ~Q~><X?<>'>+O~<
 
MW+<~N:~p?<N"5'~~
4I 4
<?p>~PPgq~<-".4%Fp'.%~A"'kFFxi'NgM.'~<'p"s~V~~j4~<>S;4<:";.-"''.'j"':
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'.":~~)>Y+~q74~4P'~t''~V~;"j Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications EGF FCB FCB HFB GRO JMS DCB PFC DNS SMT KDD DBA I(C Q V~tI%4P t PVNGS 1991 BUSINESS PLAN Goal 2: Professionali'sm-Maximize individual performance.
 
~St I A:A<<, i,d Ip, M, i p f i ip ,If: Ii'IVE-YEAR OB C'I IVE 3: Improve managerial and supervisory skills.1991 OB CTIVE: Identify training needs and requirements of each managerial and supervisory PVNGS employe'e.
PVNGS       1991 BUSINESS PLAN Goal     I: Safety-                 Protect the. environment and the health and safety of the public and employees.
Prepare a training plan as part of the annual performance plan by April or withm 60 days of selection for a job.Schedule training and assignments in accordance with plan.Attend scheduled tratning and carry out scheduled assignments.
        ~Sk    f      C: Af              *d     I> >   q  i
Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications KDD FCB FCB HFB GRO JMS CDW DCB SCG PFC DNS MJG DBA
$ TVE-YEAR OB                   CTIVE 3:           Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.
,"p'a$40~
1991 OB           CTIVE:             Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.
PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
Plant 0    rations                                                                FCB Maintenance                                                                        RAJ Plant Su      rt                                                                  FCB Site Services Technical Su    ort                                                              GRO Radiation Protection                                                              JMS Chemist Nuclear Trainin                                                                    EGF Simulator Su    ort                                                              DCB Quali  Assurance Nuclear Fuel Mana ement                                                            PFC Nuclear En ineerin    4 Su    rt Services Site En ineerin    Ec Construction Nuclear Safe    & Licensin                              DNS Mana ement Services                                                                PDK Bud ets h. Cost Control Human Resources Communications                                                                    DBA
~Sk t B: I p i Chid Ipf>>d$7VE-YEAR OB CTIVE 1: Integrate PVNGS Business Plan into daily work activtties to assure continuity and consistency of managerial direction.
 
1991 OB CTIVE<: Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su ort Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB FCB PJC GRO PWH JAS EGF DCB PFC~JRL MJG DBA f n D PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
7 %
~St f 8: I p idi d Ip*d'bitiO FIVE-YEAR OB CTIVE 2: Communicate standards and expectations clearly and consistently.
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1991 OB CTIVE:.Develop and communicate management and department standards and expectations.
  <I
Plant 0 erations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB FCB PJC GRO EGF DCB RCF PFC KDD DBA t c'+Q PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
    't ~
~<f t 8: I p*i<i<Ip<FIVE-YEAR OB CTIVE 3: Develop and implement results-oriented performance plans and appraisals consistently by 3.991.1991 OB C"IIVE: Develop and implement results-oriented performance plans and appraisals by April.Adjust compensation in accordance with appratsal by March 1992.P4N?Pg~+,~g~Xjg~c,>,'.;VP~ja<y8::6''~.'..'!m".''Z".$
 
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PVNGS        1991 BUSINESS PLAN Goa11: Safety-                        Protect the environment and the health and safety of the public and employees.
8~~~@g~.>,<'<<;c~
Strate        0:        Maintain safety equipment in a state of readiness to support operations and minimize challenges.
~."M~<~~,'+<~QgX~~:
  $ 'IVE-YEAR OB                  CTIVE 1:            Achieve safety system performance availability of at least: 99.0% - high pressure safety injection, 98.5% - aux. feedwater, 98.5% - E AIC power.
N."~~~gPZ~~n~jgd~.;P,C
1991 OB          CTIVE:          Achieve safety system performance availability of at least: 99.0% - high pressure safety injection, 96.8%-
, S644~5%4%<".;.P~~X%4>&#xc3;%>X~RBF
aux. feedwater, 97.5% - E A/C power.
<VN>.',.~':,.t MF<~~K'~<knah~44<4~%@~~P@~<<<'>4',<c<?':<i
g@~~>>S(4><<<<>@~My+~'><<,~  ~~>, <~
;.)>8?gc@g~>"~Y>~>c~PPj~:,.cg<$
Plant 0   rations                               Unit 0  s Mar e  Maintenance Plant Su Site Services rt Unit Mntc M r PJC Technical Su       rt                                                GRO Radiation Protection Chemist                                                                             X Nuclear Trainin                                                     EGF Simulator Su       rt                                                                X Quali   Assurance Nuclear Fuel Mana ement                                               PFC Nuclear En ineerin & Su         rt Services Site En neerin      & Construction Nuclear Safe     & Licensin                                         BSE Mana ement Services Bud ets & Cost Control                                                             X Human Resources Communications
g cgQgg4@g)>%)j+q$@C+C?",Q(>k'g>'$
 
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Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainine Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt.Services Site En neerin&Construction Nuclear Safetv&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications KDD REG PJC GRO EGF DCB SCG PFC DBA I pQ PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
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~<t t B: I p i<'id IP<d FIVE-YEAR OB CTIVE 5: Require adherence to procedures in accordance with PVNGS policies.1991 OB CTIVE: Adhere to PVNGS policy on procedure adherence (see rocedure 01PR-OAP01, paragraph 3.3,"Administrative ontrols Program")and P GS standards and expectations.
 
Factor adherence to procedures into performance plans and appraisals.
PVNGS       1991 BUSINESS PLAN Goal 1: Safety-                                 'Protect the environment and the health and safety of the public and employees.
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Strate             D:               Mar'Irrain safety equipmenr in a state                             of readiness Io support operations and minimize challejtges.
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          -YEAR OB                      CTIVE 2:,Do                                not exceed one unplanned automatic reactor scram while critical per unit each year.
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1991 OB                  CTIVE:                           Do not exceed one unplanned 'automatic reactor scram while critical per unit,
'.:i%4": Plant 0 erations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB FCB PJC GRO EGF DCB RCF PFC KDD DBA 11't:i.~~+i 1, PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
                                                                                                                      @~58;o&#xc3;Bgj>".,"':~
~Sf i B: I p i Chai Ip g d*biiiy FIVE-YEAR OB ECTIVE 4: Emphasize quality, attention to detail, and timely actions.1991 OB CTIVE: Emphasize quality, attention to detail, and timely actions.Managers and supervisors incorporate these as performance plan elements and reinforce in daily activities, staff meetings and one-on-one sessions.%ii~":,';::.::24F>",'","i:.'";.;.'/ORGANIZATION%,''i!-":i:
'>%:~~',5<',"':i':k~";:ORNA''NIiiTION".':.":!':I'!''-.":-'::'','=.CS3~';<I'."~4".::::.i:EA'D.:-',8 :.::.RES PSNSSLS>,  &NREQUlRED::;l Plant  0        rations                                                     Plant Mars Maintenance         .
'''::."-.'.:"..i%4N Plant 0 rations t Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainina Simulator Su't Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su rt Services Site En'neerin&Construction Nuclear Safetv&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications gyp'?<8:4?
Plant M rs Plant Su          rt Site Services                                                                                                             X Technical Su           ort                                                                              GRO Radiation Protection                                                                                                       X Chemist                                                                                                                     X Nuclear Trainin                                                                                           EGF Simulator Su             rt                                                                               DCB Quali     Assurance                                                                                                       X Nuclear Fuel Mana ement                                                                                   PFC Nuclear En ineerin & Su                   rt Services Site En neerin           & Construction Nuclear Safe           & Licensin                                                                       BSE Mana ement Services Bud ets     & Cost Control Human Resouroes Communications
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PYNGS                      1991 BUSINESS PLAN Goal        I: Safety-                                                   Protect the environment and the health and safety of the poblic and employees.
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Strate                                           D:         Maintain safely equipmetrt in a state of readiness to support, operatioirs and minimize challenges.
vq~>i&>.~k?)j~~, t'NyF$+l.j<$gk<j;&A~(zc?pv FCB FCB PJC GRO EGF DCB RCF PFC DBA
FIVE-YEAR OB                                                        CTIVE 3:               Do not exceed one unplanned safety system actuation per unit each year.
1991 OB                                                 CTIVE:             Do not exceed one unp]armed safety system                        actuation'er unit.
'g(p>p<<pisj'j+~r<<<<z%$ M>,'<<>4;<gg><<?j@~)g<<'gimp'i ">?<<Nc?%<<<: Y'>'.<P&#xc3;'>".&#xc3;i."gs<gN4 <<<<<<'i<<"<<<            r << 'a <)~>'$$ +gjP~.<<Q>~~><<)<<<<?i~yA~~.P .,?>(> 4><<<<<<
Xi4Yk;P$k~~ p>>'Qi 9'>$4>@k<<<<~?c'>>wP4+4x>::Er                                                                  ,:<<?'4<<>cNcA~~X<V<s'x"crab%'&5+eX~% 2 c'i >PA<<'?
      >>~ H                                            ~%~<4@>.. pg g>?.~ < 6~4"s"."- >::<<
                                                                                                                                      , + >>80/48@,.j!,:
            ~4<4(RG'ANIZAVION,"i>.'R~%<!".4%4"'lant
                                                                                                            $ RESPO&#xc3;SIBLB";          4aRBOUIRE9,~~,
0                            rations                                                Plant Mars Maintenance                                                                                                      Plant M Plant Su                                          rt Site Services Technical Su                                          rt                                                          GRO Radiation Protection Chemist Nuclear Trainin                                                                                                    EGF Simulator Su                                          rt                                                          DCB Quali            Assurance Nuclear Fuel Mana ement                                                                                            PFC Nuclear En 'neerin                                        & Su    ort Services Site En 'neerin                                        & Construction Nuclear Safe                                          & Licensin                                                    BSE Mana ement Services Bud ets              & Cost Control Human Resources Communications
 
PVNGS      1991 BUSINESS .PLAN Goal 1: Safety -                  Protect the environment and the health and
      ~St    t      E:Mii safety of the public and employees.
                                '4*              d FIVE-YEAR OB CTIVE 1: Limit the production ofhazardous waste.
                                                            'h    dp    d 'l
* d 1991 OB CTIVE:                         Evaluate production of hazardous waste and determine five-year and one-year-targets.
Plant 0    rations                                                  FCB Maintenance Plant Su      rt                                                    FCB Site Services                                                        DWC Technical Su      rt                                                GRO Radiation Protection                                                JPH Chemist                                                              JAS Nuclear Trainin Simulator Su      rt                                                              X Quali    Assurance Nuclear Fuel Mana ement                                              PFC Nuclear En 'neerin    & Su    rt Services Site En ineerin    & Construction                                  MER Nuclear Safe    & Licensin                          MC Mana ement Services Bud ets & Cost Control                                                            X Human Resources Communications                                                                    X
 
.'ep PVNGS        1991 BUSINESS PLAN
                                              'I Goal 1: Safety-                                Protect the environment and the health and safetv of the public and employees.
FIVE-YEAR OB
              ~!it      !      E:M!!
CTIVE 2:
* d            *'!          dp  d    'h Evaluate use of non-hazardous materials versus d
hazardous materials annually and substitute as practical.
1991 OB                    CTIVE:                         Comp]ete evaluations of use of non-hazardous materials versus hazardous materia]s by February and substitute as practical by June, SNk:":,'".'.''-'.~.~"sC4.'GRQANIZA71ON~'i'::::.'."::-.i.'.:.'.'';~'::3k'." -;8@i.;LEAD"':.lN:.'I ra.ESPONSfSI:E-:.;:.,~REQUmED'Pd Plant    0        rations                                                                          Unit M rs Maintenance 0  Plant Su Site Services Technical Su rt rt FCB DWC GRO Radiation Protection                                                                                 JMS Chemist                                                                                             JAS Nuclear Trainin Simulator Su               rt                                                                                           X Quail          Assurance                                                                                                 X Nuclear Fuel Mana ement                                                                             PFC Nuclear En 'neerin             & Su     rt Services Site En neerin              & Construction Nuclear Safe             & Licensin                                             MC Mana ement Services Bud ets &, Cost Control-Human Resources                                                                                                         X Communications
 
~ ~ H A PVNGS                 1991 BUSINESS PLAN Goal 2: Professionalism-                                                     Maximize individual performance.
          ~<t    t        .A:       ?<<,            ', d'"'I'p, "B "'""                                        ''            '< " l'"'/F*
AVE-YEAR OB                                CTIVE 1:                        Select qualified individuals                                      to perform job functions.
1991 OB                     CTIVE:                 Define and document required personnel skills and select job candidates accordingly. Use the manager and supervisor development systems, backup candidate, and dual career path programs as appropriate.                                                           Provide equal employment                                  opportunities          in accordance          with Action Plan.                                                           APS'ffirmative
        '.''y.. p.
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                                          "'~j ''." '><'?'?<YP~si@8<.
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                                                                    '      <'??yP<..$ ,'@P<s@gvg4v"g<(::
                                                                                                  "' '            '<<        .  ~.k@  ~p .Ms %"~AY&?. gc. ' .
                                                                                                                  @Pj:.P<A@pgg/)<<@<j<<g!)Q)cygne>q)) .'.P'.<Q)P>'< "< "<"v'.
  $Yp~s'+).~~",.6> <??~$ 4 '.???$ ~+Ngpm@gj4iw+<40":~$
                                      ?                  gp"?@)<<<                                             ?
                                                                      .,;;:;m',,". .P"..':.".,'""~?'..'~%<?'p??$ +~gQ+;'.gals~
                                                            ?
Plant  0  erations                                                                                                                  FCB Maintenance Plant Su        rt                                                                                                                    FCB Site Services Technical Su            rt                                                                                                            GRO Radiation Protection Chemist Nuclear Trainin                                                                                                                        EGF Simulator Su            rt                                                                                                            DCB Quali      Assurance                                                                                                                  SCG Nuclear Fuel Mana ement                                                                                                                PFC Nuclear En 'neerin                & Su    rt Services Site En neerin          & Construction Nuclear Safe        & Licensin                                                                                                        DNS Mana ement Services Bud ets    & Cost Control                                                                                                              MJG Human Resources                                                                                      KDD Communications                                                                                                                          DBA
 
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PVNGS              1991 BUSINESS PLAN Goal 2: Professionalism-                                                  Maximize individual performance.
I
          ~<t        t        <:<             l i,d tp, < i pf i                                                      t,p*                  *<<
AVE-YEAR OB                                CTM< 2: Develop technical and interpersonal                                                    skills through formal and informal training.
1991 OB                      CTIVE:                     Identify training needs and requirements of each non-supervisory PVNGS employee. Prepare a training plan as part of the annual performance plan by April or within 60 days of selection for a job. Schedule training and assignments in accordance with plan.                                               Attend scheduled training and carry out scheduled assignments.
h~Q'>?> >?<w.c &2 <I ~@~~<"\ '?? >X>~R Y> gPP<Q~'<?g?<>  ~0>~cV+< 'Q'g ~~4'@@~</'m+>>i<QQ~<AQ>> X      '?<<. ~&Mz~+A~~.+CQ~Q~><X?<>'>+O~< MW+<~
N:~p?<N"5'~~ <?p>~PPgq~<-".4%Fp'.%~A"'kFFxi'NgM.'~<'p"s~V~~j4~<>S;4<:";.-"''.'j"':     '.": ~~)>Y+~q74~4P'~t''~V~;"j Plant    0    erations                                                                                                        FCB Maintenance Plant Su            ort                                                                                                        FCB Site Services                                                                                                                  HFB Technical Su              ort                                                                                                  GRO Radiation Protection                                                                                                            JMS Chemist Nuclear Trainin                                                                  EGF Simulator Su                rt                                                                                                  DCB Quail        Assurance Nuclear Fuel Mana ement                                                                                                        PFC Nuclear En ineerin & Su                        rt Services Site En 'neerin              & Construction Nuclear Safe              & Licensin                                                                                          DNS Mana ement Services                                                                                                            SMT Bud ets        & Cost Control Human Resources                                                                                                                KDD Communications                                                                                                                  DBA
 
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PVNGS        1991 BUSINESS PLAN Goal 2: Professionali'sm-                            Maximize individual performance.
        ~St    I      A:A<<, i,d Ii'IVE-YEAR OB C'I IVE 3: Improve managerial and Ip,  M, i      p  f  i   ip ,If:
supervisory skills.
1991 OB CTIVE:                         Identify training needs and      requirements of each managerial and supervisory PVNGS employe'e. Prepare a training plan as part of the annual performance plan by April or withm 60 days of selection for a job.
Schedule training and assignments in accordance with plan. Attend scheduled tratning and carry out scheduled assignments.
Plant 0   rations                                                              FCB Maintenance Plant Su   ort                                                                 FCB Site Services                                                                   HFB Technical Su     ort                                                           GRO Radiation Protection                                                           JMS Chemist Nuclear Trainin                                                                 CDW Simulator Su       rt                                                         DCB Quail   Assurance                                                             SCG Nuclear Fuel Mana ement                                                       PFC Nuclear En ineerin & Su         rt Services Site En 'neerin     & Construction Nuclear Safe     & Licensin                                                   DNS Mana ement Services Bud ets & Cost Control                                                         MJG Human Resources                                       KDD Communications                                                                 DBA
 
,"p'a$
40 ~


PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism
PVNGS       1991 BUSINESS PLAN Goal 2: Professionalism-                               Maximize individual performance.
'-, Maximize individual performance.
        ~Sk
~Sk t 8: I p i Chid'Ipg PVi%-YEAR OB CTIVE 6: Provide regular performance feedback throughout the organtzation.
$ 7VE-YEAR OB t       B: I   p     i Chid CTIVE 1:
1991 OB CTIVE: Provide feedback on individual, department, and company performance during one-on-one sessions and staff meetmgs.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Management Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications KDD FCB FCB PJC GRO PWH JAS EGF DCB SCG PFC DBA I
Ipf>>d Integrate PVNGS Business Plan into daily work activtties to assure continuity and consistency of managerial direction.
PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
1991 OB             CTIVE<:           Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.
es to improve teamwork and morale throughout the organization.
Plant 0   erations                                                                 FCB Maintenance Plant Su       rt                                                                   FCB Site Services                                                                       PJC Technical Su         rt                                                             GRO Radiation Protection                                                               PWH Chemist                                                                            JAS Nuclear Trainin                                                                     EGF Simulator Su         rt                                                              DCB Quali    Assurance Nuclear Fuel Mana ement                                                             PFC Nuclear En neerin        & Su   ort Services Site En neerin        & Construction Nuclear Safe       & Licensin                                                     ~ JRL Mana ement Services Bud ets   & Cost Control                                                             MJG Human Resources Communications                                                                       DBA
Develop a plan to assess teamwork and morale by June.Implement plan by October.1991 OB CTPi'E:~rt f C:Ip i'>>dk IWVE-YEAR OB CTIVE': Use dail activiti 04@5~r'...e~ii'$AORSAHIZA HON@<X;:~:,.gNh;.'.~~<
Plant 0 erations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemistrv Nuclear Trainint.Simulator Su ort Qualitv Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensint..Mana ement Services Bud ets&Cost Control.Human Resources Communications FCB FCB FJL GRO PWH EGF DCB PFC JEA KDD DBA A I I PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
~Sk t C: 1<i i>><'.FIVE-YEAR OB ECTIVE 2: Ensure managers and supervisors seek feedback from personnel.
1991 OB CTIVE: Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.
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'J PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism-Maximize individual performance.
Promote effective, ongoing communication with co-workers and peers.~St t D I<$IVE-YEAR OB CTTVE 3: 1991 OB CTIVE: Conduct effective ongoing communication with co-workers and peer personnel at other plants and other PVNGS units.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Management Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications k~@<o<'4V<%QRSSPONSIBFEi4'" UnitO sM r Unit Mntc M r FJL GRO EGF'DCB PFC DNS KDD DBA  


PVNGS 1991 BUSINESS'LAN Goal 2: Professionalism-Maximize individual performance.
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~>t t G AVE-YEAR OB Improve communicanon and teamwork.CTIVE 4: Improve effectiveness of external communications, particularly with PVNGS regulators.
1991 OB CTIVE: Evaluate effectiveness of current external communications, particularly with PVNGS regulators, and develop an improvement plan.,'//>PP(~$/<g4/??;~~>
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PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve ,organizational effectiveness.
~St t A: M'*?~'jii<'.AVE-YEAR OB CTFVE 1: Achieve a three-year.
average site equivalent availability (capability) factor of 75%.1991 OB CTIVE: Achieve a site equivalent availability (capability) factor of 69%.'.'y?y>>'<?>"'?y>,<>>'y'>><gpss',<<<>>>?'.'<<w,<~i" w'<,'',.:.'X,';"'<<>>c'>><<'>><<>>".<<.>>~
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PYNGS 1991 BUSINESS PLAN Goal 3: Production
PVNGS      1991 BUSINESS PLAN Goal 2: Professionalism-                           Maximize individual performance.
-Maximize electric generation and improve organizational effectiveness.
      ~St     f      8: Ip        idi d Ip*d'                          bitiO FIVE-YEAR OB                 CTIVE 2: Communicate              standards and expectations clearly and consistently.
~St t A: M i'd i*jgi AVE-YEAR OB CTIVE 2: Do not exceed a forced outage rate (unplanned capability loss factor)of 5%per unit.1991 OB CTHE: Do not exceed a forced outage rate (unplanned ca abili loss factor of 9%er unit.'lant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemistrv Nuclear Trainin.Simulator Su rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site Eneineerin
1991 OB             CTIVE:.           Develop and communicate management and department standards and expectations.
&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs~.:RBSPONYIBLB-,'nit Mntc M r LBS GRO JAS EGF DCB PFC BSE:~jiREQQfPEDg I 1 4~m PYNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
Plant 0   erations                                                             FCB Maintenance Plant Su   ort                                                                 FCB Site Services                                                                   PJC Technical Su       rt                                                          GRO Radiation Protection Chemist Nuclear Trainin                                                                EGF Simulator Su       rt                                                          DCB Quali   Assurance                                                             RCF Nuclear Fuel Mana ement                                                         PFC Nuclear En ineerin & Su         rt Services Site En ineerin    & Construction Nuclear Safe     & Licensin Mana ement Services Bud ets   & Cost Control Human Resources                                                                 KDD Communications                                                                 DBA
~St t A:Af'l d*'ilac WT~-YEAR OB CTIVE 3: Maintain thermal performance of at least 99.5%per unit.1991 OB CTIVE: Maintain thermal performance of at least 99.5%per unit.V~~a..P<.~.".0RQ'ANMYVON44'~"='~".".~.''='4"~~'LKN'Y@5
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~St t B:Ip+*'**f AVE-YEAR OB CTIVE 1: Improve ability to conduct critical self-assessments.
1991 OB CTIVE<: Analyze department activities and identify appropriate performance indicators.
Trend indicators at least quarterly to identify potential problems.Resolve problems in a timely manner.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainine Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Lfcensin Mana ement Services Bud ets&Cost Control Human Resources Communications GTS~j%>>sgy~z~
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PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
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1991 OB CTIVE: Promote personal ownership by initiating problem-solving at the lowest practical level, Encourage and support problem identification and, as required, escalation to the appropriate management level for resolution,)r<V'%>gi.<g~;~~g%$
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~St t B:ip ff'*f ItTVE-YEAR OB CTIVE 3: Evaluate and implement lessons learned from PVNGS and industry experience.
1991 OB CTIVE: Evaluate and implement lessons learned from PVNGS and industry operational experience.
Conduct and attend quarterly industry events training, as applicable.
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~<t t B:I p/f i**/tl$IVE-KAR OB CTR': Improve root cause and human performance evaluations.
1991 08 CTHE: Critically assess the effectiveness of the root cause and human performance evaluation programs by June and implement approved recommendauons no later than December.i;@(ygk@ki4<PP@g~@4+A%N4%gg4.14>bp44%$
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-'aximize electric generation and improve organizational effectiveness.
~St t B:Ip FIVE-YEAR OB CTIVE 5: Minimize repeat internal, NRC, or INFO findings.1991 OB CTIVE: Minimize repeat internal, NRC, or INFO findings.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Management Nuclear En neerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications
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PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
PVNGS           1991 BUSINESS PLAN Goal 2: Professionalism-                                                 Maximize individual performance.
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FIVE-YEAR OB                          CTIVE 3:                        Develop and implement results-oriented performance plans and appraisals consistently by 3.991.
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1991 OB              C"IIVE:                        Develop and implement results-oriented performance plans and appraisals by April. Adjust compensation in accordance with appratsal by March 1992.
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PVNGS 1991 BUSINESS PLAN Goal 3: Production
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-'Maximize electric generation and improve organizational effectiveness.
~St t B:ipse'**f FIVE-YEAR OB CTHE 7: Achieve SALP ratings of 2 or better in each category by 1992.1991 OB CmX: Contribute to'achieving SALP ratings of 2 or better.Cause no severity level I, II, III violations and fewer level IV and V violations than in 1990.Minimize events which would result in Licensee Event Reports.Plant 0 erations Maintenance Plant Su rt Site: Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance'Nuclear Fuel Manaeement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Lfcensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M r FCB PJC GRO EGF DCB PFC KDD DBA Wr S~~
PVNGS 1991 BUSINESS PLAN Goal 3: Production
-Maximize electric generation and improve organizational effectiveness.
~Sk t B:I~<*'***f FIVE-YEAR OB CTIVE S: Achieve INFO rating of 2 or better by 1992.'991 OB CTIVE: Contribute to achieving INFO rating of 2 or better by 1992, Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemistrv Nuclear Trainin Simulator Su rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su ort Services Site Eneineerin
&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit 0 s Mer FCB PJC GRO PWH EGF DCB RCF PFC MJG KDD DBA f 4 PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
1991 OB CTIVl<.: continue integration planning and initiate implementation of enhancements to existing systems.(e.g., TRMS, MMIS, SIMS).~i-',:-"'.-''rk'.~
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PVNGS 1991 BUSINESS PLAN Goal 3: Production
PVNGS               1991 BUSINESS PLAN Goal 2: Professionalism-                                 Maximize individual performance.
-Maximize electric generation and improve organizational effectiveness.
        ~<t    t      B: I  p     i<'id IP<                    d FIVE-YEAR OB                     CTIVE 5:             Require adherence to procedures in accordance with PVNGS policies.
Strate C: p'*i"'"**"pp"I p FIVE-YEAR OB CTI'VE 1: Pr'omote personal'wnership by initiating problem-solving at the lowest practical level.1991 OB CTIVK.Promote personal ownership by initiating problem-solving at the lowest practical level.Factor problem solving and personal accountability into performance plans and appraisals.
1991 OB             CTIVE:            Adhere to PVNGS policy on procedure adherence (see rocedure 01PR-OAP01, paragraph 3.3, "Administrative ontrols Program")and      P      GS        standards            and expectations. Factor adherence to procedures into performance plans and appraisals.
Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Idcensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs FCB PJC GRO FGF DCB RCF PFC.MJG KDD DBA  
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0 PYNGS 1991 BUSINESS PLAN Goal 3: Production
11
-'aximize electric generation and improve organizational effectiveness.
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CTIVE 3: Develop and implement standard equipment specifications for corrective maintenance.
1991 OB CTIVK: Develop and implement nine I'9)standard equipment specifications for corrective matnfenance.
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~~g~1 PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
a~Set C: I<'I<f%PE-YEAR OB CTIVE 4: Improve predictive maintenance program.1991 OB CTIVE: Establish the predictive maintenance program through implementation of departmental and maintenance procedures.
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';:,~~jjg@4jy<y%P+oj4y~<w+~j'j,,<.<j,: ',:<,'': "',~i+)joe+<.,g<g>$'y~'<<~4~j.Q%;,o',y~>.'4.+g,@z g4'(+~~X+'O'ORO'A'NIK'A'8'JO@gF'~4&~"-'~kg Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear~inin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement'uclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications
-GRO FCB SP BSE RRR.8iRE6K>.'X X X hk PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
~st t o FIVE-YEAR OB Establish a calibration shop for contaminated tools and implement an electronic tracking and control program.Improve maintenance support for operations.
CTIVE 5: Improve capability for calibration and control of measuring and test equipment.
1991 OB CTIVE: Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications SP GRO JMS BSE X X X X X X X X I
PVNGS 1991 BUSINESS PLAN Goal 3: Production
-Maximize electric generation and improve organizational effectiveness.
~<t t C: IIVK-YEAR OB Improve maintenance support for operations.
CTIVV~6: Improve control of special and previously used tools.1991 OB CTIVE: Implement electronic control and tracking of tools.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications SP GRO JMS BSE j~$(~50NB).~i(jl'j N"'REQURE5
"'"':: X X X X X X X 11 PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve'rganizational effectiveness.
""""'""">>f''""'-YEAR OB CTIVE 7: Improve electronic work order program.1991 OB CTFVE: Implement SIMS program changes to support new work flow and on-line approval.;;~As",'-NFiG'RQANI2A%ONi,'":,'~ci':~$
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Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications RAJ MJB LRM CNR X X X X X X X X


PVNGS 1991 BUSINESS PLAN Goal 3: Production
PVNGS                                   1991 BUSINESS PLAN Goal 2: Professionalism-                                                         Maximize individual performance.
-Maximize electric generation and improve organizational effectiveness.
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~<t t D: FIVE-YEAR OB Improve engineering support for operations and maintenance.
* biiiy FIVE-YEAR OB ECTIVE 4: Emphasize                                                                      quality, attention to detail, and timely actions.
CTIVE 2: Disposition engineering requests for support based on operational priorities and mthin established time frames by 1992.1991 OB CTIVE 2: Identify and evaluate the various types of engineering requests received and establish realistic resolution time frames to be achieved by 1992.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainine Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO FCB PFC X X X X X X X
1991 OB                         CTIVE:                   Emphasize quality, attention to detail, and timely actions.
!I'A PVNGS 1991 BUSINESS PLAN Goal 3: Production
Managers and supervisors incorporate these as performance plan elements and reinforce in daily activities, staff meetings and one-on-one sessions.
-'aximize electric generation and improve organizational effectiveness.
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~St t 0: FIVE-YEAR OB Improve engineering support for operations and maintenance.
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CTIVE 3: Meet established schedules and turnaround items for engineering products and commitments.
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1991 OB CTIVE: Determine present schedule performance for engineering commitments and output documents.
                                                        '''::."-.'.:"..i%4N Plant     0     rations                                                                                                             FCB t
Establish an action plan which includes performance improvement goals.(~K%~"'~8~@!NCORGANIZAVlONSF4:"''k4."-.'.:44K'!4~::WLBMYk45I
Maintenance Plant Su             rt                                                                                                               FCB Site Services                                                                                                                         PJC Technical Su                 rt                                                                                                       GRO Radiation Protection Chemist Nuclear Trainina Simulator Su           't                                                                                                            EGF DCB RCF Quali         Assurance Nuclear Fuel Mana ement                                                                                                               PFC Nuclear En neerin                   & Su     rt Services Site En 'neerin                & Construction Nuclear Safetv & Licensin Mana ement Services Bud ets & Cost Control Human Resources                                                                           KDD Communications                                                                                                                       DBA
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Plant 0 erations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications FCB DJM GRO PFC X X X X X X
'a PVNGS 1991 BUSINESS PLAN Go'al 3: Production
-Maximize electric generation and improve organizational effectiveness.
~<t t D: I p g*g*p<I p*$'IVE-YEAR OB CTIVE 4: Continue to streamline the design change process.1991 OB CTIVE: Work with design process users to identify areas or methods that would streamline the process.Develop a plan and.schedule to implement the recommended enhancements.
Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En eerin&Su ort Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications DJM GRO PFC X X X X X X X H p a<~,p PVNGS 1991 BUSlNESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
t D: FIVE-YEAR OB Continue developing and implementing a process to measure the quality of selected engineering products.Evaluate present quality of engineering products and establish an action plan which includes performance improvement goals.Improve engineering support for operarions and maintenance.
CTIVE 5: Continue to improve the quality of engineering products.1991 OB CTIVE:+<<<Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En'neerin&Su rt Services Site En'erin&Construction Nuclear Safe&Licensin Mana ement Services-Bud ets&Cost Control Human Resources Communications FCP GRO PFC X X X X X X


PVNGS 1991 BUSINESS PLAN Goal 3: Production
PVNGS       1991 BUSINESS PLAN Goal 2: Professionalism                  '-,      Maximize individual performance.
-Maximize electric generation and improve organizational effectiveness.
      ~Sk    t     8: I p        i Chid  'Ipg PVi%-YEAR OB CTIVE 6:                            Provide regular performance feedback throughout the organtzation.
~sa t Il: FIVE-YEAR OB Improve engr'careering support for operations and maintenance.
1991 OB            CTIVE:             Provide feedback on individual, department, and company performance during one-on-one sessions and staff meetmgs.
CTIVE 6: Develop a common engineering work management system by 1992.1991 OB CTIVE: Identify and evaluate the various work management systems in use within the engineering organtzation.
Plant 0  erations                                                            FCB Maintenance Plant Su    ort                                                                FCB Site Services                                                                  PJC Technical Su    ort                                                          GRO Radiation Protection                                                          PWH Chemist                                                                      JAS Nuclear Trainin                                                                EGF Simulator Su    ort                                                          DCB Quali    Assurance                                                            SCG Nuclear Fuel Management                                                      PFC Nuclear En ineerin & Su      ort Services Site En ineerin    & Construction Nuclear Safe    & Licensin Mana ement Services Bud ets & Cost Control Human Resources                                      KDD Communications                                                                DBA
Fstablish the successful attributes of an engineering work management system and develop an action pan to achieve implementation by 1992.kg pj~Q(j)p@>~rg~>gp+~h~$'~pe py/yyy 4~'<jap>gvKQw ygc~~prjp~g~'~~$5p 1 M j+cc yBxj~~~a'+@@<++X+$+~Q$+g 4~'.j>j g/g Yg c giX("5'~w'ORGANIZRVIQNPP~h@("":"+'~@
 
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I PVNGS      1991 BUSINESS PLAN Goal 2: Professionalism-                          Maximize individual performance.
X Site Services Technical Su rt Radiation Protection Chemist Nuclear~inin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO JED PFC X X X X X X "W4W PVNGS 1991 BUSlNESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
        ~rt IWVE-YEAR OB f      C:Ip CTIVE':
~<t t<?FIVE-YEAR OB Improve engineering support for operations and maintenance.
i  '>>dk Use dail activities to improve teamwork and morale throughout the organization.
CTIVE 7: Perform 50%of PVNGS engineering work in-house by 1992.1991 OB CTIVE: Define categories of engineering work performed by APS and outside engineering firms.Determine existing percentage levels of work by these groups and develop a plan to achieve 1992 objective.
1991 OB            CTPi'E:            Develop a plan to assess teamwork and morale by June.
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Implement plan by October.
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Plant 0  erations                                                            FCB Maintenance Plant Su     rt                                                             FCB Site Services                                                                 FJL Technical Su     ort                                                          GRO Radiation Protection                                                         PWH Chemistrv Nuclear Trainint.                                                            EGF Simulator Su     ort                                                        DCB Qualitv Assurance Nuclear Fuel Mana ement                                                     PFC Nuclear En ineerin & Su       rt Services                                   JEA Site En neerin    & Construction Nuclear Safe     & Licensint.
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PVNGS                   1991 BUSINESS PLAN Goal 2: Professionalism-                                                         Maximize individual performance.
          ~Sk      t FIVE-YEAR OB ECTIVE 2:
C:            1<                                    i        i>><                  '.
Ensure managers and supervisors seek feedback from personnel.
1991 OB                      CTIVE:                       Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.
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Plant    0    erations                                                                                                                      WCM Maintenance                                                                                                                                  WCM Plant Su        ort Site Services                                                                                                                                  FJL Technical Su            ort                                                                                                                  GRO Radiation Protection Chemistrv Nuclear Trainin                                                                                                                              EGF Simulator Su            ort                                                                                                                  DCB Quail        Assurance Nuclear Fuel Management                                                                                                                      PFC Nuclear En ineerin              & Su    ort Services Site En ineerin            & Construction Nuclear Safe            & Licensin                                                                                                          DNS Mana ement Services Bud ets & Cost Control Human Resources                                                                            KDD Communications                                                                                                                                DBA
 
'J PVNGS        1991 BUSINESS PLAN Goal 2: Professionalism-                        Maximize individual performance.
        ~St    t      D      I<
$ IVE-YEAR OB                CTTVE 3:         Promote effective, ongoing communication with co-workers and peers.
1991 OB            CTIVE:          Conduct effective ongoing communication with co-workers and peer personnel at other plants and other PVNGS units.
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Plant 0  erations                                                        UnitO sM    r Maintenance                                                              Unit Mntc M r Plant Su    ort Site Services                                                                FJL Technical Su    ort                                                        GRO Radiation Protection Chemist Nuclear Trainin                                                              EGF Simulator Su    ort                                                        'DCB Quali    Assurance Nuclear Fuel Management                                                      PFC Nuclear En ineerin & Su      rt Services Site En ineerin & Construction Nuclear Safe    & Licensin                                                  DNS Mana ement Services Bud ets  & Cost Control Human Resources                                                              KDD Communications                                                              DBA
 
PVNGS      1991 BUSINESS'LAN Goal 2: Professionalism-                                              Maximize individual performance.
          ~>t      t      G                Improve communicanon and teamwork.
AVE-YEAR OB                              CTIVE 4:                    Improve      effectiveness        of external communications,    particularly  with  PVNGS regulators.
1991 OB                CTIVE:                    Evaluate          effectiveness    of    current  external communications, particularly with PVNGS regulators, and develop an improvement plan.
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I PVNGS                      1991 BUSINESS PLAN Goal 3: Production-                                          Maximize electric generation and improve
                                                              ,organizational effectiveness.
            ~St    t          A: M          '*?            ~            'jii                <'.
AVE-YEAR OB                                  CTFVE 1:                            Achieve a three-year. average site equivalent availability (capability) factor of 75%.
1991 OB                    CTIVE:                  Achieve a site equivalent availability (capability) factor of 69%.
                                                                                                  ''>>>>'y'>?<<> <<<<rc>yr~<<r>>>'<<5$ <>,"r',~y,">>c PPPXgc(4<+<<+icy (~ q5>c rip:c >Br((5x<+. q>'~'>>>'~'4"'4
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                                                                                                                                              .                  >>%%@>> cS~.<<':;.+
                                                                                                            ':"''-":.>'~")j'.">'':~';M~$'';:: t.:,".;.,':..;.'-".;:XoNSj~",.:.'.;~;:j
                                                                                                            '-,:RBSPk%S5iLS';-:. ';-::RBOUIRED;;-".:":.
Plant    0    rations                                                          Unit Mars Maintenance                                                                                                  Unit Mntc Mar Plant Su          rt                                                                                                  DEB Site Services                                                                                                        CBS Technical Su              rt                                                                                        GRO Radiation Protection                                                                                                  JMS Chemistrv Nuclear Trainin                                                                                                      EGF Simulator Su              rt                                                                                        DCB Qualitv Assurance Nuclear Fuel Mana ement                                                                                              PFC Nuclear En neerin                & Su        rt Services Site En 'neerin            & Construction                                                                            MER Nuclear Safetv & Ucensin                                                                                              ACR Mana ement Services                                                                                                                                          X Bud ets        & Cost Control Human Resources                                                                                                                                              X Communications                                                                                                                                                X
 
PYNGS      1991 BUSINESS PLAN Goal 3: Production -                      Maximize electric generation and improve organizational effectiveness.
      ~St    t      A: M    i '        d  i    *jgi AVE-YEAR OB                  CTIVE 2:            Do not exceed a forced outage rate (unplanned capability loss factor) of 5% per unit.
1991 OB            CTHE:              Do not exceed a forced outage rate (unplanned ca abili loss factor of 9% er unit.
                                                                  ~.:RBSPONYIBLB-,'nit
:~jiREQQfPEDg
                                                                                                  'lant 0    rations                                Unit M  rs Maintenance                                                                          Mntc M r Plant Su      rt Site Services                                                                    LBS Technical Su      rt                                                            GRO Radiation Protection Chemistrv                                                                        JAS Nuclear Trainin    .                                                            EGF Simulator Su      rt                                                            DCB Qualitv Assurance Nuclear Fuel Mana ement                                                          PFC Nuclear En ineerin & Su        rt Services Site Eneineerin    & Construction Nuclear Safe    & Licensin                                                          BSE Mana ement Services Bud ets  & Cost Control Human Resources Communications
 
I 1
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PYNGS        1991 BUSINESS PLAN Goal 3: Production-                          Maximize electric generation and improve organizational effectiveness.
        ~St    t      A:Af    '
l d*'ilac WT~-YEAR OB                    CTIVE 3:          Maintain thermal performance of at least 99.5%
per unit.
1991 OB              CTIVE:              Maintain thermal performance of at least 99.5% per unit.
V~~a.. P<.~.".0RQ'ANMYVON44'~"='~".".~.''='4"~~'LKN'Y@5$ RESPONNB'I.'&: O'CB          UfRBD';.,":~
Plant 0    erations                                Unit Mars Maintenance                                                      Unit M rs Plant Su      rt Site Services Technical Su        rt                                              GRO Radiation Protection                                                                X Chemistrv Nuclear Trainin Simulator Su        rt Quali    Assurance                                                                  X Nuclear Fuel Mana ement                                            PFC Nuclear En ineerine & Su          rt Services Site En neerin      & Construction Nuclear Safe      & Ucensin                                        MSE Mana ement Services Bud ets  & Cost Control                                                            X Human Resources Communications                                                                      X
 
1
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    ,r
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production-                      Maximize electric generation and improve organizational effectiveness.
      ~St    t      B:Ip+*'**f AVE-YEAR OB                  CTIVE 1:          Improve      ability to  conduct    critical  self-assessments.
1991 OB            CTIVE<:            Analyze department activities and identify appropriate performance indicators.      Trend indicators at least quarterly to identify potential problems.        Resolve problems in a timely manner.
                                                                              ~j%>>sgy~z~ g+e'j@'
                                                                        ~44MESPONSIBLZ@g".i-.l Plant 0  erations                                                          Unit Mars Maintenance                                                                  Unit Mars Plant Su    ort Site Services                                                                  DNW Technical Su    ort                                                          GRO Radiation Protection                                                          PWH Chemist                                                                        JAS Nuclear Trainine                                                              EGF Simulator Su    ort                                                          DCB Quali    Assurance                                      GTS Nuclear Fuel Mana ement                                                        PFC Nuclear En ineerin & Su        rt Services Site En neerin    & Construction Nuclear Safe    & Lfcensin                                                    DNS Mana ement Services Bud ets  & Cost Control Human Resources Communications                                                                DBA
 
PVNGS              1991 BUSINESS PLAN Goal 3: Production-                      Maximize electric generation and improve organizational effectiveness.
        ~St    t      B: 1 p      Jf    i      f***
$ XVE-YEAR OB                  CTIVE 2:          Improve proactive problem identification and resolution.
1991 OB            CTIVE:          Promote personal ownership by initiating problem-solving at the lowest practical level, Encourage and support problem identification and, as required, escalation to the appropriate management level for resolution,
                                                                        )r<V'%>gi.<g~;~~g%$'q&#xc3;p@4~>$ (p~~4~$9 Plant 0  erations                                                            Unit M      rs Maintenance                                                                  Unit M      rs Plant Su    ort                                                                  JWD Site Services                                                                    DNW Technical Su      rt                                                            GRO Radiation Protection Chemist Nuclear Trainine                                                                  EGF Simulator Su      rt Quali    Assurance Nuclear Fuel Mana ement                                                          PFC Nuclear En neerin      & Su  rt Services Site En ineerin & Construction Nuclear Safe    & Licensin Mana ement Services Bud ets & Cost Control Human Resources Communications                                                                    DBA
 
e
~e
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production-                        Maximize eIectric generation and improve organizational effectiveness.
        ~St ItTVE-YEAR OB t      B:ip CTIVE 3:
ff    '*f  Evaluate and implement lessons learned from PVNGS and industry experience.
1991 OB            CTIVE:            Evaluate and implement lessons learned from PVNGS and industry operational experience.        Conduct and attend quarterly industry events training, as applicable.
@444%@$ $PORGQD~NVlO&#xc3;3~%';6'6+44 '<;PPR~~Y~~~;::LEAD4 ~PFwNK%'' '<<PA@sRESPONSIBLE~'h"..~4 Plant 0  erations                                                            Unit 0  s Mar Maintenance Plant Su      rt                                                                FCB Site Services                                                                    DNW Technical Su    ort                                                            GRO Radiation Protection                                                            JMS Chemist Nuclear Trainin                                                                  EGF Simulator Su      rt                                                            DCB Quali    Assurance Nuclear Fuel Management                                                          PFC Nuclear En ineerin & Su        rt Services Site En ineerin    & Construction Nuclear Safe    & Licensin                            BSE Mana ement Services Bud ets  & Cost Control Human Resources Communications                                                                  DBA
 
+pjl PVNGS            1991 BUSlNESS PLAN Goal 3: Production-                          Maximize electric generation and improve organizational effectiveness.
        ~<t    t      B:I  p      /f i      **/tl
$ IVE-KAROB                    CTR':              Improve root cause and human performance evaluations.
1991    08        CTHE:              Critically assess the effectiveness of the root cause and human performance evaluation programs by June and implement approved recommendauons no later than December.
i;@(ygk@ki4<PP@g~@4+A%N4%gg4.14>bp44%$ $84.%%NKxv<4~@r-@4~-.4!~'~    W4g: <F4PP'vi/r<'<'ki//4+A~4Cjjj5""
Plant 0  erations                                                              Unit Mars Maintenance Plant Su    rt                                                                  FCB Site Services                                                                    PJC Technical Su      rt                                    GRO Radiation Protection Chemistrv Nuclear Trainin Simulator Su      rt Qualitv Assurance Nuclear Fuel Mana ement Nuclear En ineerin & Su        rt Services Site En    eerin    & Construction Nuclear Safe    & Licensin Mana ement Services Bud ets  & Cost Control Human Resources                                                                  KDD Communications                                                                    DBA
 
tl jll PVNGS      1991 BUSlNESS PLAN Goal 3: Production            -'aximize electric generation                and improve organizational effectiveness.
      ~St    t      B:Ip FIVE-YEAR OB CTIVE 5: Minimize repeat internal, NRC, or INFO findings.
1991 OB CTIVE:                    Minimize repeat internal, NRC, or INFO findings.
                                                                  '>A=,~RBSPONMBE.E,A'>>.
Plant 0    rations                                                      Unit M Maintenance Plant Su      rt                                                          FCB Site Services                                                            GTS Technical Su      rt                                                    GRO Radiation Protection                                                      PWH Chemist Nuclear Trainin                                                          EGF Simulator Su      rt                                                    DCB Quail    Assurance                                                        RCF Nuclear Fuel Management                                                  PFC Nuclear En neerin      & Su rt Services Site En ineerin & Construction Nuclear Safe    & Licensin Mana ement Services Bud ets  & Cost Control Human Resources                                                          KDD Communications                                                            DBA
 
PVNGS                    1991 BUSINESS PLAN Goal 3: Production-                                                  Maximize electric generation and improve organizational effectiveness.
a t            B:I>                          5        '***f FIVE-YEAR OB CTIVE 6: Improve management of station backlogs.
1991 OB CTIVE:                                                Develop or confirm that meaningful measures of station backlogs have been developed by March, and reduced by the percent assigned in the Task Plans, 5
@>'. $ (A4 ghee<:;:g.>. l@w >>;p<<<:>""<a"  .;  <+> >>'><,"><:.:
                                      +,p><pp<<>>)<p.>,        <<<v>~(
e'<<'.Ki'~
                                                                .') <'.>.<Q<p>  <: vWZPX>y<.< +".5'>'.",
                                                                                            .y<.
                                                                                                $ ..., Nr@g(<<QA4'.>< .<<$ g>>>'O.+ p+,j<4
: d. j<~.r<              g' 4p+gf,@pe(g<y  j. <<p>.pQ~<4>
                                                                                                                                                'Z<'..V4,:;< >g >
                                                                      <z:>"            >> <                                  g<>>><<(>,.>
                                                          ~
P>~,"~>gag>kkP~K.::.5';.j':;,!<YgyM(k,:~:".:<>g>;.<                        >                            .":      <t~w<'$49VE44P<"4~~<''.>g~4gg@$ K.-'.<;":8~~~
Plant  0  erations                                                                                                Unit Mars Maintenance Plant Su      ort                                                                                                      FCB Site Services                                                                          RG Technical Su          ort                                                                                              GRO Radiation Protection Chemist Nuclear Traininp                                                                                                        EGF Simulator Su            ort                                                                                              DCB Qualitv Assurance                                                                                                        RCF Nuclear Fuel Mana ement                                                                                                  PFC Nuclear En ineerin & Su                        ort Services Site En ineerin            & Construction Nuclear Safe          & Licensin Mana ement Services                                                                                                      PDK Bud ets    & Cost Control                                                                                                                                  X Human Resources                                                                                                                                            X Communications
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production -'                        Maximize electric generation and improve organizational effectiveness.
        ~St    t      B:ipse'**f FIVE-YEAR OB                    CTHE          7:  Achieve SALP ratings of 2 or better in each category by 1992.
1991 OB              CmX:              Contribute to 'achieving SALP ratings of 2 or better.
Cause no severity level I, II, IIIviolations and fewer level IV and V violations than in 1990. Minimize events which would result in Licensee Event Reports.
Plant  0  erations                                                                Unit M r Maintenance Plant Su      rt                                                                      FCB Site: Services                                                                          PJC Technical Su        rt                                                                  GRO Radiation Protection Chemist Nuclear Trainin                                                                        EGF Simulator Su        rt                                                                  DCB Quali    Assurance
'Nuclear Fuel Manaeement                                                                  PFC Nuclear En 'neerin      & Su    rt Services Site En neerin      & Construction Nuclear Safe      & Lfcensin Mana ement Services Bud ets & Cost Control Human Resources                                                                        KDD Communications                                                                          DBA
 
WrS~ ~
PVNGS        1991 BUSINESS PLAN Goal 3: Production -                      Maximize electric generation and improve organizational effectiveness.
      ~Sk    t      B:I  ~        <*'      *** f FIVE-YEAR OB CTIVE S: Achieve INFO rating of 2 or better by 1992.
  '991 OB CTIVE: Contribute to achieving INFO rating of 2 or better                    by 1992, Plant 0    rations                                                      Unit 0  s Mer Maintenance Plant Su      rt                                                            FCB Site Services                                                                PJC Technical Su      rt                                                      GRO Radiation Protection                                                        PWH Chemistrv Nuclear Trainin                                                            EGF Simulator Su      rt                                                      DCB Qualitv Assurance                                                          RCF Nuclear Fuel Mana ement                                                    PFC Nuclear En neerin      & Su    ort Services Site Eneineerin    & Construction Nuclear Safe    & Licensin Mana ement Services Bud ets & Cost Control                                                      MJG Human Resources                                                            KDD Communications                                                              DBA
 
f 4
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production-                        Maximize electric generation and improve organizational effectiveness.
      ~Sk    t      B:I  p        lj FDV-YEAR OB                  CTIVE 9:              Integrate management                          information systems by 1994; 1991 OB            CTIVl<.:          continue                integration            planning          and initiate implementation of enhancements                              to existing systems.
(e.g., TRMS, MMIS, SIMS).
                                                  ~i-',:-"'.-''rk'.~ >"4"'BA'DYNAM':-.;lgPk%':,. ~43'-'4RESPONSIBIlB  Y$"'~~.
Plant 0  erations                                                                                      Unit 0 sM r Maintenance Plant Su      rt                                                                                            FCB Site Services Technical Su      rt                                                                                      GRO Radiation Protection Chemist Nuclear Trainin Simulator Su      rt                                                                                      DCB Quail    Assurance                                                                                          RCF Nuclear Fuel Mana ement                                                                                      PFC Nuclear En ineerin    & Su    rt Services Site En 'neerin    & Construction Nuclear Safe    & Licensin                                                                                ACR Mana ement Services                                                                                        PDK Bud ets & Cost Control Human Resources                                                                                            KDD Communications                                                                                              DBA
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production -                      Maximize electric generation and improve organizational effectiveness.
Strate        C:            p'*        i"' "*    *"pp  "I  p FIVE-YEAR OB                  CTI'VE 1:          Pr'omote personal 'wnership by initiating problem-solving at the lowest practical level.
1991 OB            CTIVK.            Promote personal ownership by initiating problem-solving at the lowest practical level. Factor problem solving and personal accountability into performance plans and appraisals.
Plant 0    rations                                                              Unit M  rs Maintenance Plant Su      rt                                                                  FCB Site Services                                                                      PJC Technical Su    ort                                                              GRO Radiation Protection Chemist Nuclear Trainin                                                                  FGF Simulator Su      rt                                                            DCB Qualitv Assurance                                                                RCF Nuclear Fuel Mana ement                                                            PFC.
Nuclear En 'neerin    & Su    rt Services Site En neerin      & Construction Nuclear Safe    & Idcensin Mana ement Services Bud ets  & Cost Control                                                          MJG Human Resources                                                                  KDD Communications                                                                    DBA
 
0 PYNGS                1991 BUSINESS PLAN Goal 3: Production -                                          'aximize electric generation                                                                      and improve organizational effectiveness.
Strate                C:                      Improve maintenance support                                        for operations..
          -YEAR OB                                CTIVE 3:                                  Develop and implement standard equipment specifications for corrective maintenance.
+6<<>><<<
1991 OB y~<<<<<>>'<<>><';.,"','<PSh"..y<
rjP~gw~'$
CTIVK:
                                  >< . <<<  <<<<<.';.<,'; '(,'C>>><'<<<(<
      ~<<, +4<<<(>>>>>,,((,g.<<<,<<$ ,~g<<y>>(<(( <>>>>><<<,((<<
                <<<"g>>.". >><@,i~>><(gP>v<<<P~<,.4 N'".".:;>><<
                                                              ..~,
                                                                    .<<,..<>>0....,.>>>>(
j;      l  ',
Develop and implement nine I'9) standard equipment specifications for corrective matnfenance.
                                                                                        ...<<) g';.<<<<y  '<<>" <<<>><<<<'<.,"<<~(>><.?~@AS
                                                                                              .$ , <<(>><.)< > .. >%.S...
                                                                                                                  .      <>.?''>ZP<>>
                                                                                                                                                          <<>>(4      <<4<<<<>      <<> '<A'.
j:.,'"..I<>j'~~~/>jul <'yg~~gP<$ Pg~<'.,>>><<<>,+~'(>>>P
                                                                                                                          ~~>RS8PQHSNf',
Plant  0    erations                                                                                                                    FCB Maintenance Plant Su            rt Site Services                                                                                                                            MJB Technical        Su'rt                                                                                GRO Radiation Protection Chemist Nuclear Trainin Simulator Su                rt Quail      Assurance Nuclear Fuel Mana ement Nuclear En neerin                    & Su              rt Services Site En 'neerin              & Construction Nuclear Safe              & Ucensin                                                                                                        BSE Mana ement Services Bud ets    & Cost Control                                                                                                                                              X Human Resources                                                                                                                                                          X Communications                                                                                                                                                          X
 
  ~
    ~g
~1
 
PVNGS                1991 BUSINESS PLAN Goal 3: Production-                                          Maximize electric generation and improve organizational effectiveness.
a
        ~Set              C:                    I<                  '
I<        f
%PE- YEAR OB CTIVE 4: Improve predictive maintenance program.
1991 OB CTIVE:
p<~ +g~~>Q+(QQ>g<,,QK ~~44<~4g,P<',,q+g4.
~4g+Q<~'~~4 ';:,~ ~jjg@4jy<y%P+oj4y~<w+~j'j,, <
g4'(+~~X+'O'ORO'A'NIK'A'8'JO@gF'~4&~"-'~kg
                                                  .<j,:<P implementation procedures.
                                                        ',:~<<.>" 4 ..
                                                                    )<.
Establish the predictive maintenance program through of departmental
                                                                              <CV/A.<<SA(4()<...A<<@(<,p$  <<gg)< y<..>gq and      maintenance
                                                                                                    ~i+)joe+< .,g<g>$ 'y~ '<<~4~ j. Q%;,o',y~>.'4.+g, @z Q(+4+~C+4,'P~~~>, N+p<gg<
RRR. 8iRE6K>.'
Plant  0      rations                                                                                  FCB Maintenance Plant Su        rt Site Services                                                                                            SP Technical Su          ort                                                  -  GRO Radiation Protection Chemist                                                                                                                                X Nuclear    ~inin Simulator Su          rt Quali    Assurance Nuclear Fuel Mana ement                                                                                                                X En ineerin & Su            'uclear ort Services Site En ineerin        & Construction Nuclear Safe        & Licensin                                                                          BSE Mana ement Services                                                                                                                    X Bud ets    & Cost Control Human Resources Communications
 
hk PVNGS      1991 BUSINESS PLAN Goal 3: Production-                      Maximize electric generation and improve organizational effectiveness.
      ~st    t      o          Improve maintenance support    for operations.
FIVE-YEAR OB                CTIVE 5:            Improve capability for calibration and control of measuring and test equipment.
1991 OB            CTIVE:            Establish a calibration shop for contaminated tools and implement an electronic tracking and control program.
Plant 0    rations Maintenance Plant Su    ort                                                                        X Site Services                                                        SP Technical Su    ort                                                GRO Radiation Protection                                                JMS Chemist Nuclear Trainin                                                                        X Simulator Su    ort                                                                  X Quali    Assurance                                                                    X Nuclear Fuel Mana ement                                                                X Nuclear En ineerin & Su        rt Services Site En 'neerin    & Construction Nuclear Safe    & Licensin                                          BSE Mana ement Services                                                                    X Bud ets  & Cost Control                                                                X Human Resources Communications                                                                        X
 
I PVNGS      1991 BUSINESS PLAN Goal 3: Production -                      Maximize electric generation and improve organizational effectiveness.
      ~<t    t      C:        Improve maintenance support  for operations.
IIVK-YEAROB                  CTIVV~ 6:        Improve control of special and previously used tools.
1991 OB            CTIVE:            Implement electronic control and tracking of tools.
j~$(~50NB).~i(jl'j N"'REQURE5    "'"'::
Plant 0  erations                                                                  X Maintenance Plant Su    ort Site Services                                                      SP Technical Su    ort                                              GRO Radiation Protection                                              JMS Chemist                                                                              X Nuclear Trainin                                                                      X Simulator Su      rt Quali    Assurance                                                                  X Nuclear Fuel Mana ement                                                              X Nuclear En ineerin & Su        rt Services Site En neerin    & Construction Nuclear Safe    & Licensin                                        BSE Mana ement Services Bud ets  & Cost Control                                                              X Human Resources Communications                                                                      X
 
11 PVNGS      1991 BUSINESS PLAN Goal 3: Production-                        Maximize electric generation and improve
                                          'rganizational effectiveness.
                                              """"'""">>                f''""'
        -YEAR OB CTIVE 7: Improve electronic work order program.
1991 OB CTFVE:                          Implement SIMS program changes to support new work flow and on-line approval.
;;~As ",'-NFiG'RQANI2A%ONi,'":,'~ci':~$g'~~k4%  5gk~~.::LK'A'D~.'@>Ni FRBSPO'NOBLE(';;REQUKPD4>>
Plant  0    rations                                                                      X Maintenance                                              RAJ Plant Su      rt                                                                          X Site Services                                                              MJB Technical Su        rt Radiation Protection Chemist                                                                                  X Nuclear Trainin                                                            LRM Simulator Su        rt Quali    Assurance                                                        CNR Nuclear Fuel Mana ement                                                                  X Nuclear En ineerin & Su        ort Services Site En ineerin      & Construction Nuclear Safe      & Licensin                                                              X Mana ement Services                                                                      X Bud ets & Cost Control                                                                    X Human Resources                                                                          X Communications
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production -                      Maximize electric generation and improve organizational effectiveness.
        ~<t    t      D:        Improve engineering support    for operations and maintenance.
FIVE-YEAR OB                  CTIVE 2:            Disposition engineering requests for support based on operational priorities and mthin established time frames by 1992.
1991 OB            CTIVE 2:          Identify and evaluate the various types of engineering requests received and establish realistic resolution time frames to be achieved by 1992.
Plant 0    rations                                                    FCB Maintenance Plant Su      rt                                                                        X Site Services Technical Su    ort                                  GRO Radiation Protection                                                                    X Chemist Nuclear Trainine Simulator Su      rt                                                                  X Quail  Assurance Nuclear Fuel Mana ement                                              PFC Nuclear En ineerin & Su        rt Services Site En neerin    & Construction Nuclear Safe    & Licensin                                                            X Mana ement Services Bud ets  & Cost Control                                                                X Human Resources                                                                        X Communications                                                                          X
 
I'A
 
PVNGS      1991 BUSINESS PLAN Goal 3: Production                -'aximize electric generation                    and improve organizational effectiveness.
        ~St    t      0:        Improve engineering support  for operations and maintenance.
FIVE-YEAR OB                  CTIVE 3:          Meet established schedules and turnaround items for engineering products and commitments.
1991 OB            CTIVE:              Determine present schedule performance for engineering commitments and output documents. Establish an action plan which includes performance improvement goals.
(~K%~"'~8~@!NCORGANIZAVlONSF4:"''k4."-.'.:44K'!4~::WLBMYk45I."'.RKSPONSIBLB> kahi5UlRES":-.'."';
Plant 0    erations                                                  FCB Maintenance Plant Su      rt Site Services                                                        DJM Technical Su      ort                                                GRO Radiation Protection Chemist                                                                                X Nuclear Trainin Simulator Su      ort Quali    Assurance                                                                    X Nuclear Fuel Mana ement                                              PFC Nuclear En 'neerin    & Su    rt Services Site En 'neerin    & Construction Nuclear Safe      & Licensin Mana ement Services                                                                    X Bud ets  & Cost Control                                                                X Human Resources                                                                        X Communications                                                                        X
 
'a PVNGS      1991 BUSINESS PLAN Go'al 3: Production -                        Maximize electric generation and improve organizational effectiveness.
        ~<t    t        D:        I  p        g
* g*p<    I    p*
$ 'IVE-YEAR OB CTIVE 4: Continue to streamline the design change process.
1991 OB CTIVE:                          Work with design process users to identify areas or methods that would streamline the process. Develop a plan and. schedule to implement the recommended enhancements.
Plant 0  erations Maintenance                                                                          X Plant Su      rt Site Services                                                      DJM Technical Su      rt                                              GRO Radiation Protection                                                                  X Chemist Nuclear Trainin                                                                      X Simulator Su        rt Quail    Assurance                                                                    X Nuclear Fuel Mana ement                                            PFC Nuclear En      eerin  & Su    ort Services Site En neerin      & Construction Nuclear Safe      & Licensin Mana ement Services                                                                  X Bud ets  & Cost Control                                                              X Human Resources Communications                                                                        X
 
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PVNGS        1991 BUSlNESS PLAN Goal 3: Production-                        Maximize electric generation and improve organizational effectiveness.
t      D:        Improve engineering support  for operarions and maintenance.
FIVE-YEAR OB                  CTIVE 5:            Continue to improve the quality of engineering products.
1991 OB            CTIVE:            Continue developing and implementing a process to measure the quality of selected engineering products.
Evaluate present quality of engineering products and establish an action plan which includes performance improvement goals.
                                                                                        +<< <
Plant 0    rations Maintenance Plant Su      rt                                                                      X Site Services Technical Su      rt                                                GRO Radiation Protection                                                                  X Chemist Nuclear Trainin                                                                        X Simulator Su      rt                                                                  X Quali    Assurance Nuclear Fuel Mana ement                                              PFC Nuclear En 'neerin      & Su    rt Services          FCP Site En  'erin    & Construction Nuclear Safe    & Licensin Mana ement Services-                                                                  X Bud ets  & Cost Control Human Resources                                                                        X Communications
 
PVNGS          1991 BUSINESS PLAN Goal 3: Production -                              Maximize electric generation and improve organizational effectiveness.
        ~sa t          Il:          Improve        engr'careering      support        for operations and              maintenance.
FIVE-YEAR OB                      CTIVE 6:                    Develop                a                      common  engineering        work management system by 1992.
1991 OB              CTIVE:                  Identify and evaluate the various work management systems        in use within the engineering organtzation.
Fstablish the successful attributes of an engineering work management system and develop an action pan to achieve implementation by 1992.
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"W4W PVNGS                      1991 BUSlNESS PLAN Goal 3: Production-                                                      Maximize electric generation and improve organizational effectiveness.
            ~<t            t            <?                    Improve engineering support                    for operations and            maintenance.
FIVE-YEAR OB                                              CTIVE 7:                Perform 50% of PVNGS engineering work in-house by 1992.
1991 OB                                CTIVE:                    Define categories of engineering work performed by APS and outside engineering firms. Determine existing percentage levels of work by these groups and develop a plan to achieve 1992 objective.
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                                                                                                                                                              ~'.""4";'.i~g&#xc3;QNB~e~
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Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En eerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO PFC X X
Plant     0         rations Maintenance Plant Su                 rt Site Services Technical Su                     rt                                                                                     GRO Radiation Protection Chemist Nuclear Trainin Simulator Su                     rt                                                                                                                     X Quali           Assurance                                                                                                 PFC Nuclear Fuel Mana ement Nuclear En ineerin & Su                                   rt Services Site En             eerin         & Construction Nuclear Safe                   & Licensin Mana ement Services Bud ets         & Cost Control                                                                                                                         X Human Resources Communications
'I PVNGS 1991 BUSINESS PLAN Goal 3: Production
 
-Maximize electric generation and improve organizational effectiveness.
'I PVNGS                 1991 BUSINESS PLAN Goal 3: Production -                                       Maximize electric generation and improve organizational effectiveness.
~R"'>D:>>"""<'"*'"<*">>'"f" o*"" FDTE-YEAR OB CTIVE 8: Establish a plant, system, and component performance monitoring program by March 1992.1991 OB CTrVE: Define the requirements and scope of the performance monitoring'program and develop a plan to achieve the 1992 date.'><><gy<<gi'>;x('<.:>g"">.'::".<(.;<<':>><')'<'<'N~b'..
          ~R"'>             D:             >>"" "<'"*'"<*">>'"f"o*""
''.<<"<><;<,.><<<'<</:,<''y"'..., Y, A~Q%iVc><<gg~~..~><<>>>>A>."MX'>~4~oa<>,>g>@>,.>-,>.,<",.~~,", MAR)~'S<>~X<i...~,.
FDTE-YEAR OB                             CTIVE 8:                       Establish a plant, system, and component performance monitoring program by March 1992.
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1991 OB                   CTrVE:                       Define the requirements and scope of the performance monitoring'program and develop a plan to achieve the 1992 date.
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PVNGS 1991 BUSINESS PLAN Goal 3: Production
                                                                  ~'>                    ~
-Maximize electric generation and improve organizational effectiveness.
i
t<:I>*I'<<*pp f E-YEAR OB CTIVE I: Achieve a chemistry performance index below 0,15.1991 OB CTIVE: Achieve a chemistry performance index below 0.18.i>@F4'>):.%GRQABlz'ATIGN".">&#xc3;Y!!03':.'-'>:
                                                                                                                      .><<< '<</:,<'      'y"    '...,
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""'g""'j".8w"'kRGANIZATION~ike~ec'+'R4@ @"'":'3'~AD"~Y$                                     @RESP~QNSKLB4'lant 0     rations Maintenance Plant Su         rt                                                                                                                             X Site Services                                                                                                           SP Technical Su           rt                                                 GRO Radiation Protection Chemist                                                                                                                                         X Nuclear Trainin Simulator Su           rt                                                                                                                       X Quali       Assurance Nuclear Fuel Mana ement                                                                                               PFC Nuclear En ineerin & Su                   rt Services Site En 'neerin         & Construction Nuclear Safe         & Licensin Mana ement Services                                                                                                                             X Bud ets     & Cost Control                                                                                                                     X Human Resources Communications                                                                                                                                 X
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0 PVNGS       1991 BUSINESS PLAN Goal 3: Production -                                       Maximize electric generation and improve organizational effectiveness.
'j"j~jg+<:><<4 jgqs<<'Plant 0 rations Maintenance Plant Su rt Site Services Technical Su't Radiation Protection Chemist Nuclear Trainin Simulator Su rt=Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resourus-Communications.
t         <:I >               *I           '<<*pp f E-YEAR OB                           CTIVE I: Achieve                                   a chemistry performance index below 0,15.
JAS Unit M r GRO PFC DNS X X X Qo.'lb PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation and improve organizational effectiveness.
1991 OB                 CTIVE:                       Achieve a chemistry performance index below 0.18.
t>>I>*J'>*pp f p FrVE-YEAR OB CTIVE 2: Improve chemistry controls for incoming demineralized water.1991 OB CTIVE: Evaluate monitoring of demineralized water at the water reclamation facility for chlorides, sodium sulfate, and total organic carbon.Use INFO document 88-021 tn the evaluat ton and complete in 1990.Address any recommendations in 1991.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En neerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications DEB X X X X X X X X X X X X  
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Plant 0     rations                                                                                     Unit M r Maintenance Plant Su       rt Site Services Technical Su       't                                                                                     GRO Radiation Protection Chemist                                                                       JAS Nuclear Trainin                                                                                                                 X Simulator Su         rt=
Quail   Assurance Nuclear Fuel Mana ement                                                                                     PFC Nuclear En ineerin & Su                 ort Services Site En neerin         & Construction Nuclear Safe       & Licensin                                                                               DNS Mana ement Services Bud ets   & Cost Control                                                                                                       X Human Resourus-                                                                                                                 X Communications.
 
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PVNGS     1991 BUSINESS PLAN Goal 3: Production-                       Maximize electric generation and improve organizational effectiveness.
t       >>I>
* J     '>*pp       f   p FrVE-YEAR OB                 CTIVE 2:             Improve chemistry     controls for incoming demineralized water.
1991 OB             CTIVE:             Evaluate monitoring of demineralized water at the water reclamation facility for chlorides, sodium sulfate, and total organic carbon. Use INFO document 88-021 tn the evaluat ton and complete in 1990.         Address any recommendations in 1991.
Plant 0   rations Maintenance                                                                           X Plant Su     rt                                     DEB Site Services Technical Su     ort                                                                 X Radiation Protection Chemist Nuclear Trainin                                                                       X Simulator Su       rt                                                                 X Quali   Assurance                                                                   X Nuclear Fuel Mana ement                                                               X Nuclear En neerin     & Su     rt Services                                           X Site En 'neerin     & Construction                                                   X Nuclear Safe     & Licensin                                                           X Mana ement Services                                                                   X Bud ets   & Cost Control                                                             X Human Resources                                                                       X Communications
 
PVNGS                      1991 BUSINESS PLAN Goal 3: Production -                                            Maximize electric generation and improve organizational effectiveness.
          ~<i      i E'.I>                            I      '*ii f                        i FIVE-YEAR B CTIVE 3:                                                          Improve chemistry controls for closed cooling systems.
1991.08                        CTIVE:                    Develop and implement a corrosion monitoring program by February.
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                                                                                  ~
                                                                                                                  ~<~4<4g?<4.  .<<<?  >.'.:
                                                                                                                                    ?<</<4%(p            ?>?,  >'>.?>.
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                                                                                                      <y+~p<~~@j)"'(i,> @gy'< Z<jk<F< )>X ++'C jjjjjjp~>.<'<<~?'<g P~"'PjPg$ ; koQQ~ j~?<<QQN Plant  0      rations                                                                                                                            X Maintenance Plant Su          rt Site Services                                                                                                                                      X Technical Su              rt                                                                                    GRO-Radiation Protection Chemist                                                                              JAS Nuclear Trainin Simulator Su              rt Quali      Assurance Nuclear Fuel Mana ement                                                                                                                            X Nuclear En ineerin                & Su        rt Services Site En ineerin            & Construction                                                                                                        X
, Nuclear Safetv & Licensin                                                                                        DNS Mana ement Services                                                                                                                                X Bud ets    & Cost Control Human Resources                                                                                                                                    X Communications                                                                                                                                    X
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production-                        Maximize electric generation arid improve organizational effectiveness.
      ~St    t      I:I p            g*.pt  >>la      J  d hia      M      g
        -YEAR OB CTIVE 1:                        Plan and control outages to meet schedules.
1991 OB CTXA<~:                        Plan and control outages to meet schedules.
Unit 1 = 45 days, Unit 2 = 70 days, Unit 3 = 70 days
                                                                                  'jjj9jy)'Q,ONE, '",~(%@:.,
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PVNGS                                  1991 BUSINESS PLAN Goal 3: Production-                                                    Maximize electric generation and effectiveness.                              improve'rganizational
                                                                    ?pt>>ii>**/dt's>
              ~>t      t        >>:?        p                                                                          M            g FIVE-YEAR OB                                    CTIVE 2:                          Conduct annual analysis of past outages and industry outage experience to identify and correct major contributors to lost time.
1991 OB                  CTIVE:                              Analyze 1990 PVNGS and industry outages by June to identify and correct major contributors to lost time.
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PVNGS 1991 BUSINESS PLAN Goal 3: Production-Maximize electric generation arid improve organizational effectiveness.
PVNGS             1991 BUSINESS PLAN Goal 3: Production -                                     Maximize electric generation and improve r
~St t I:I p g*.pt>>la J d hia M g-YEAR OB CTIVE 1: Plan and control outages to meet schedules.
organizational effectiveness.
1991 OB CTXA<~: Plan and control outages to meet schedules.
          ~<t     t       <:I<             *         <*pt           ig,*< <ling, NVfE-YEAR OB CTIVE 3: Reduce in-processing time for outage contractors.
Unit 1=45 days, Unit 2=70 days, Unit 3=70 days A?~~<'::~'::ORGANIZATION''ii-":,"'''~Y4&k~E
1991 OB CTIVE:                                     Reduce in-processing time for outage contractors by 10%.
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-Maximize electric generation and improve organizational effectiveness.
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Plant    0    rations                                                                                            Unit M      rs Maintenance Plant Su          rt Site Services Technical Su            rt                                                                                            GRO Radiation Protection                                                                                                                              X Chemist Nuclear Trainin Simulator Su            rt                                                                                                                        X Quali      Assurance                                                                                                                              X Nuclear Fuel Mana ement                                                                                                  PFC Nuclear Eneineerin            & Su              rt Services                                                                                        X Site En ineerin          & Construction Nuclear Safetv        & Licensin                                                                                        ACR Mana ement Services Bud ets      & Cost Control Human Resources Communications                                                                                                                                    X
 
PVNGS    1991 BUSINESS PLAN Goal 3: Production -                      Maximize electric generation and improve organizational effectiveness.
      ~<t    t      G:        >  ><<k                I>
FIVE-YEAR OB                  CTIVE 1:          Reduce work order rejection rate by 10% each year.
1991 OB            CTIVE:            Determine work order rejection rate by March and reduce by 25% of the identified value.
Plant 0  erations                                                                  X Maintenance Plant Su      rt Site Services Technical Su      rt                                              GRO Radiation Protection Chemist                                                                            X Nuclear Trainin Simulator Su      rt Qua)i    Assurance                                                CNR Nuclear Fuel Mana ement Nuclear Eneineerin    & Su    rt Services
-Site En neerin      & Construction                                DBF Nuclear Safe    & Licensin Mana ement Services                                                                X Bud ets  & Cost Control                                                            X Human Resources Communications
 
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PVNGS                1991 BUSINESS PLAN Goal 3: Production-                                                      Maximize'electric generation and improve organizational effectiveness.
            ~St      t          G:                    Improve work control processes.
FIVE-YEAR OB                                    CTIVE 3:                                          Complete training and qualification of work planners and schedulers by 1992, 1991 OB                    CTIVE:                                Develop and implement an annual technical training program.
          <<v,'<<<>>>>> >.<>> g<<'>> >wc>< .'.z>>'<.<. <<>.,,          >>..>>,>> ..< &<<<<<                                >,, <<<qp+q.<,,<<><,>>>>r<<
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                                              ~
                                                                          ~
                                                                                        ....<,@,>>>,<,pyy>g.>>><<>>
                                                                                              ~ >><<                                      ...,~<<,>> <<<,><<>@a.,<c ,<>><<c;x>,zr.><zx
>>@<4'j<<<%i4g@gs'.ps>%'w'g'i'.>>g ..>>>>+'>>>>4>:"".n4yi:                    4 gv$+g>gk>>AA+~+~%% 4k(@'cck4p'Ncg+;!<<>><'>>g<'r>',,:~:.>'":;x'<<~j<,",::~g                  .','j
".'..gt'r-:@<'.a4450Mf~$ KA'PJON:-."is'".':',',@~r "i
                                                                            >'ge>>'lant 0      rations Maintenance Plant Su          rt Site Services Technical Su              rt                                                                                                                                  X Radiation Protection Chemist Nuclear Trainiri Simulator Su              rt Quali      Assurance                                                                                                                                        X Nuclear Fuel Mana ement Nuclear En ineerin              8c  Su          rt Services                                                                                                X Site En 'neerin            Sc  Construction Nuclear Safe          h    Licensin                                                                                                                          X Mana ement Services Bud ets      8c  Cost Control                                                                                                                                X Human Resources                                                                                                                                              X Communications                                                                                                                                                X
 
PVNGS        1991 BUSINESS PLAN Goal 3: Production-                        Maximize electric generation and improve organizational effectiveness.
        ~Sk    i      G:        Improve work control processes.
$ 'IVE-YEAR OB                  CTIVE 4:          Complete simplification of work control processes by 1992.
1991 OB            CTIVE:            Evaluate and implement approved recommendations of the Work Control Task Force.
Plant 0    rations                                                Unit Mars Maintenance Plant Su      rt Site Services Technical Su      rt                                              GRO Radiation Protection Chemist Nuclear Trainine                                                    JPF Simulator Su    ort Quali    Assurance                                                  CNR Nuclear Fuel Manaeement                                                                X Nuclear En 'neerin    & Su    rt Services Site En neerin      & Construction Nuclear Safe    & Licensin                                        ACR Mana ement Services                                                                    X Bud ets  & Cost Control Human Resources                                                                        X Communications
 
PVNGS      1991 BUSINESS PLAN Goal 3: -Production-                                  Maximize electric generation and improve organizational effectiveness.
r Strate        H:              Improve plant confi'guration management.
FIVE-YEAR OB                        CTIVE I:                        Improve the plant configuration management program by 1992.
1991 OB              CTIVE:                    Evaluate the existing configuration management programs and processes to identify areas needing improvement. Implement required changes identified in the evaluation consistent with developed program
      ~
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              %>.                            .... A.".
schedules.
                                                                              ',    a>>,
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                                                        ~~8 .,>w>>.,>+a 4    .                  . c . <r '~ >>  ..    >>5...
                                                                                                '""+p<~~$%$*gp'$""~kg"@<g@@$ w4>>
                                                                                                                              'g44'y 4g~')g4.""": ORGANIZkFJ'QN ':"'- "-" '' '"'k ""' 74~'MAD>r>>"'MSPONQBM'RBQUJRED                                                  ""-"-
Plant  0  erations                                                                                                    X 0
Maintenance Plant Su      ort Site Services                                                                                          JED Technical Su      ort                                                                                  GRO Radiation Protection Chemist Nuclear Trainin Simulator Su        rt                                                                                                X Quali    Assurance Nuclear Fuel Mana ement                                                                                PFC Nuclear En ineerin & Su                rt Services Site En ineerin      & Construction Nuclear Safe      & Licensin                                                                          ACR Mana ement Services                                                                                                    X Bud ets    & Cost Control                                                                                              X Human Resources                                                                                                        X Communications
 
PVNGS        1991 0 Goal 3: Production                    -'aximize electric generation BUSINESS PLAN and improve organizational effectiveness.
          ~sf      t      H:        Improve plant configurarion management.
FIVE-YEAR OB                      CTIVE 2:          Comp]ete critical, safety-related plant design basis documentation.
1991 OB                CTIVE:            Meet design basis reconstitution program commitments.
      '>'s-":":"'" """:GROANIZAV(0N~'""""""""'i"'"'"                "RBSPONNBLB'.@'RE0UFRED'.
Plant  0      rations                                                Unit M  rs Maintenance Plant Su          rt Site Services                                                            JED Technical Su          rt                                                GRO Radiation Protection Chemist Nuclear Trainin Simulator Su          rt Quali      Assurance Nuclear Fuel Mana ement                                                  PFC Nuclear En ineerin & Su            rt Services Site En ineerin        '& Construction Nuclear Safe        & Licensin                                          ACR Mana ement Services                                                                        X Bud ets & Cost Control                                                                      X Human Resources                                                                            X Communications
 
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PVNGS    1991 BUSINESS PLAN Goa1 3:        Production        -'aximize electric generation                      and improve organizational effectiveness.
      ~(t    t      H:        < <        pt        Jig FIVE-YEAR OB CTIVE 4: Limit design changes.
1 91 OB            CTIVE:            Limit design modification        work, both new and in progress, to that which resolves safety or regulatory issues supports unit restart, continued operation, or >s speciftcalfy identified in the Long Range Plan.
:'PL'BA'DVA~"vRBSPO&#xc3;SBBBl ""'MQURED%':
Plant 0    rations                                                    Unit M rs Maintenance Plant Su      rt                                                        FCB Site Services                                          RG Technical Su      rt                                                  GRO Radiation Protection Chemist Nuclear Trainin Simulator Su      rt Quali    Assurance Nuclear Fuel Mana ement                                                PFC Nuclear En ineerin & Su        rt Services Site En neerin      & Construction Nuclear Safe    & Licensin                                            ACR Mana ement Services                                                                    X Bud ets  & Cost Control                                                                X Human Resources                                                                        X Communications                                                                          X
 
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PVNGS      1991 BUSlNESS PLAN Goal 3: Production                                                                -'aximize electric generation                    and improve organizational effectiveness.
                                                        ~St    t      K          I  I pt              fi    '
$ 7VE-YEAR OB                                                                  CTlVE 5:            Achieve simulator certiocation by May 1991.
1991 OB CTIVE:                                                Submit certifIcation documents by March and maintain certification.
P3Z~M@(k~~~."ORE'N12AvioN"".~.'::-"~Mk4.",:)h.:j'4'lant 0  erations                                                  FCB Maintenance Plant Su                                              ort                                                    FCB Site Services Technical Su                                                ort                                                GRO Radiation Protection                                                                                                            X Chemist Nuclear Trainin Simulator Su                                                ort                                  DCB Quail                                              Assurance                                                                    X Nuclear Fuel Mana ement                                                                                        PFC Nuclear En ineerin & Su                                                  ort Services Site En ineerin                                                & Construction                                                    X Nuclear Safe                                                & Licensin                                        ACR Mana ement Services                                                                                                              X Bud ets                                              & Cost Control                                                              X Human Resources                                                                                                                  X Communications
 
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PVNGS    1991 BUSINESS PLAN Goal 4: Cost-                                              Reduce overall cost.
              ~St      k            A:M FIVE-YEAR OB                                        CTIVE 2:                        Maintain              five-year annual operations    and maintenance budgets at the 1991 level.
1991 OB                            CTIVE:                        Meet or underrun budget. Establish 1992 budget at or be]ow the 1991 level.
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              '>>.'>@><<:,'%%sat<'A~e4:+8 <> <.<Q<~<<+h><<
                                                                      . '<<-  '.,"<<<<>.,~~yx~>r<<<<<<q~<<<'kg;<P<"<w
                                                                          <<,C x%
                                                                                                                  '''>    i ><<:
      .'",'l<WY@ORQA'NIZATION-::'";;.!'::+&":.'WX~MMfl':gRHSPOP@19L!K' OMBCI'IVY Plant        0    erations                                                                                    Unit M rs        Later Maintenance Plant Su            ort                                                                                          FCB Site Services                                                                                                    BGC Technical Su                ort                                                                                  GRO Radiation Protection                                                                                              VSH Chemistrv Nuclear Trainint.                                                                                                EGF Simulator Su                  ort                                                                                DCB Qualit Assurance Nuclear Fuel Mana ement                                                                                          PFC Nuclear En ineerin & Su                            ort Services Site En ineerin                  & Construction Nuclear Safe                & Licensin                                                                          JRL Mana ement Services Bud ets          & Cost Control Human Resources                                                                                                  KDD Communications                                                                                                    DBA
 
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PVNGS    1991 BUSINESS PLAN Goal 4: Cost-                        Reduce overall cost.
        ~St    t      <: >< g IiTVE-YEAR OB CTIVE 4:                              Maintain average capital improvement    costs be]ow $ 100 million per year.
1991 OB              CTIVE:              Meet or underrun capital budget.
Plant 0    erations                                                Unit M r      Later Maintenance Plant Su    ort                                                    FCB Site Services                                                        BGC Technical Su        rt                                              GRO Radiation Protection                                                VSH Chemist Nuclear Training                                                    EGF Simulator Su      ort                                                DCB Quali  Assurance Nuclear Fuel Mana ement                                              PFC Nuclear En ineerin      Sc Su  ort Services Site En neerin      & Construction Nuclear Safe      4 Licensin Mana ement Services Bud ets  A Cost Control Human Resources                                                      KDD Communications                                                        DBA
 
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PVNGS                    1991 BUSINESS PLAN Goal 4: Cost-                                      Reduce overall cost.
          ~ct      t      <:M                g FIVE-YEAR OB                                CTIVE 5:                  Maintain average warehouse                          inventory value below $ 140 militon.
1991 OB                  CTIVE:                    Maintain warehouse inventory value below $ 140 million.
              "'> r<<?>>p "'cr>:  W        "'y>Spy,yy'<<@'y>>
  ,~A 9@-, <<i>.@qyg>>g+4~P0,.<<P,.',(.<,j>>X,,
                                                      ~,<,            >INC>'gg v~q>y>>y><>>><y,>><.,>><<:  .<<'>><
                                                                                          >y>>.~>>r(,<<>>r~r      ..>,.%>> ey: .:., ~.. ~...'>><        <
&pC<<P~ckg4>>Ak~'>>N<'>><y?<CCC>%<'>>Wgc'.>><ry.:'",P~y><y
                                                      . I';, <:
                                                                                                <<<<<9 gy<g<<~<<~+'6<4,
                                                                                                      '+vlcc.i~/4+" "yy<c'  cy<<.""P>>Y':: '>>qi><<>>~y' Cj~g&'cga?<<<.y4>4~<4  <<<S<"
c r<                                                                            ~5$4NONEN@j 4'.:y'<<<<N>3eSS'oRGAh'1zATiGNR'%.'".~i~~r~".:RN                                                                          RREEQUGK8i~:
Plant    0      rations                                                                                                            X Maintenance Plant Su            rt                                                                              DEB Site Services                                                              LBS Technical Su            rt                                                                          GRO Radiation Protection                                                                                VSH Chemist Nuclear Trainin Simulator Su            rt Qua]i      Assurance                                                                                                              X Nuclear Fuel Mana ement Nuclear En 'neerin              & Su          rt Services Site En 'neerin          & Construction Nuclear Safe          & Licensin Mana ement Services                                                                                                                X Bud ets      & Cost Control Human Resources                                                                                                                    X Communications                                                                                                                    X
 
II g pre II
 
,'n 4 ~
 
PVNGS      1991 BUSlNESS PLAN Goal 4: Cost-                      Reduce overall cost.
      ~<k    t      8:Ip<<g FIVE-YEAR OB CTIVE 2:
* Minimize overtime within budget.
1991 OB CTrVE:                        Meet  or underrun overtime budget.
" <+@%PA>OROAt4MQN-~~>''s""                  "  @~<+I BAD ~"-@ B,ESFONSKE' Plant 0  erations                                              Unit M  rs      Later Maintenance                                                    Unit M rs/RAJ Plant Su      rt                                                  FCB Site Services                                                      MSW Technical Su      rt                                              GRO Radiation Protection                                              VSH Chemist Nuclear Trainin                                                    EGF Simulator Su      rt                                              DCB Quali    Assurance Nuclear Fuel Mana ement                                            PFC Nuclear En ineerin & Su        rt Services Site En neerin      & Construction Nuclear Safe    & Ucensin Mana ement Services Bud ets  & Cost Control Human Resources                                                    KDD Communications                                                    DBA
 
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                                                                            . PVNGS    1991 BUSINESS PLAN Goal 4: Cost-                        Reduce overall cost.
        ~St
$ 7VE-YEAR OB t      B:Ipg>>*  CTIVE 3:
tp Maintainstaff includinglongtermcontractors,no greater than 3211.
1991 OB            CTIVK:            Meet or underrun authorized manpower budget.
Plant 0    rations                                              Unit M          691 Maintenance                                                    Unit M r/RAJ Plant Su    ort                                                    FCB Site Services                                      PJC Technical Su    ort                                              GRO Radiation Protection                                              PWH Chemist Nuclear Trainin                                                    EGF            14S Simulator Support                                                  DCB        ING IN TRNG 4 SITE SVCS Quail    Assurance                                                                135 Nuclear Fuel Mana ement                                            PFC            37 Nuclear En ineerin & Su        ort Services Site En neerin    8c Construction                                                124 Nuclear Safe    A Licensin Mana ement Services                                                                16 Bud ets  & Cost Control                                                            37 Human Resources                                                                    31 Communications                                                    DBA
 
4 I 0'oe lpga 0
 
PVNGS      1991 BUSINESS PLAN Goal 4: Cost-                      Reduce overall cost.
      ~St    t      B:  Ip                g
* Ip FAX<-YMR OB CTIVE 4'Improve cost and budget reporting.
1991 OB CTIVE:                        Establish budget and cost reports, assumptions, and definitions for inclusion in the 6udget preparation package.
Plant 0    rations                                                          Unit M rs Maintenance                                                                Unit M r/RAJ Plant Su      rt                                                            FCB Site Services                                                                BGC Technical Su    ort                                                        GRO Radiation Protection                                                        VSH Chemist Nuclear Trainin Simulator Su    ort Quali    Assurance Nuclear Fuel Mana ement                                                      PFC Nuclear En ineerin & Su        rt Services Site En 'neerin    & Construction Nuclear Safe    & Licensin Mana ement Services                                                          SMT Bud ets & Cost Control                                BAR Human Resources                                                              KDD Communications                                                              DBA
 
1991 TASK PLANS (Drafts) o Motor Operated Valve (MOV) Program o Maintenance Improvement Program
 
MOTOR OPERATED VALVE (MOV) 1991 TASK PLANS (draft)
Task 1 thru 11                      Nuclear Engineering Task 12 thru 16                      Site Maintenance Task 17 thru 21                      Technical Support Task 22 thru 24-                    Nuclear Training Task 25, 26                          Outage Planning and Management Task 27, 28                          Material Control Task 29                              Plant Support Task 30                              Plant Operations Task 31                              Technical Data
 
I I
 
Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.
Nuclear Engineering and SupportServices Strategy C: Meet or exceed regulatory commitments.
Nuclear Engineering 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatoiy commitments and meet due dates.
1-Year ObJectlve;    Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
MaJor ittsk1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE).
Interface Description                            Responsibility      Org.        Due Date          Status        Reference  Budget 1.C.1      01    Collect data and assess size and configuration,      Later                    Later        12/31/91      Complete        INPO 020007  Later I                                                          I        I I relative to limit switches, of safety related MOVs I                                    I I                                                    I                                                                                    I        I 1.C.1    02 Collect data and assess design data for non-            Later                                  12/31/93 I            I              I                I            I        I Isafety related MOVs.
I                        I            I              I                I            I        I 1.C.1 I
03 Develop Differential Pressure Test Guidelines            I 8 C-S. Lane                            t 2/91    85/o I                        I                                            I            I        I (For safety valves).
I                        I                                            I            I        I 1.C.1    04 IDevelop torque and sizing thrust values for          II & C-S. Lane          I            I 12/31/90 I
751o I            I        I safety related MOVs.
I                        I                                                                    I 1.C.1    05 Evaluate installation of compensating spring I
II8 C-S.Lane            I            I 12/31/91 I
OER 050341 I
packs for Limitorque motor operators.                                                                                    SOER 83-09 I                        I            I              I                                      I I
1.C.1    06 IEvaluate circuit design of MOVs.                    Il & C-S. Lane          I            I 12/31/91 I
IOER 052152  I        I SER 81-085 I                        I            I              I                I                      I I                  I                                                                                                                            SER 81-085 I                  I                                                    I                      I            I              I                I            I        I I
1.C.1    07 I Evaluate electrical overload protection policy.      IEE - M. Hypse          I 12/31/91  I                I            I        I I  1.C.1    08 IDevelop and issue MOV Design Basis Manual            ILater                  I            I      6/30/92  I                I            I        I I                                                                            I            I              I                I            I        I 1.C.1      09 Perform periodic reviews of MOV deficiencies in          Later                                ONGOING I                                                    I                      I            I                              I            I        I comparison with the industry utilizing NPRDS.
I                        I            I  .          I                I            I        I 1.C.1      10 Consolidate Umitorque vendor manual                  IProc. Eng. - S. Grier  I            I              I                I            I        I I
information.
I                        I                                            I            I        I I
1.C.1    11 I
Provide support to units for testing, trouble-    ILater                  I'          IONGOING        I              I            I shooting, and problem resolution.
I                  I                                                  I                                    I              I              I            I
 
Palo Verde Nuclear Generating Station
                                                                        '-':":1.991);:    88    '." ., 8fl;-'..",                                Organization Goal 1: - Safety - Protect the environment and the health and safety of the'public and employees.
Plant Operations and Maintenance-Strategy C: Meet or exceed regulatory commitments.                                                                                          Site Maintenance 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.
1-Year ObJectlve:      Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
INaJor Ask 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE).
Interface
                          'aint Descrlptlon                                Res ponslblllty            Org. Due Date        Status          Reference    Budget 1.C.1      12    Issue detaied MOV maintenance procedures to in-                Stds-                  Later        12/30/90                    OER 050055 Later I                  I  dude assembly/disassembly, installation and removal  I                                                    I                I soER83-o9    I          I I                  I                                                        I                            I                      I                I                        I 1.C.1      13    Issue troubtesINoting/rootmuse work orders, and          Maint Stds-                              12/30/90                    oER050056I I                  I  procedures for each model MOV.                        I                            I                                        I SOER83~      I          I I                            I                      I                I                      -I I
1.C        14    Issue procedures to standardize MOV packing              Maint Stds-                              om8/91                      IN< o 020007I I                - I adiue  e~~mpia~ent.                                  I                            I          I          I                I              I          I I                            I                                        I              I          I 1.C.1      15    Perform MOVstatic testing on all program safety          Central Maint                              IRF03 I                  I                                                        I                            I                      I                I              I          I related valves..                                                                                    2RFo3 I                  I                                                        I                            I                3RF02  I                I              I          I I                                                        I                            I                      I                I              I          I 1.C.1      16    Implement MOV position indication DCPs.                  Central Maint                              tRF03 I                  I                                                        I                            I                      I                I              I          I 2RF03    98% complete
-I                  I                                                        I                            I 3RF02                    I              I          I I                  I                                                        I                            I          I          I                I              I          I I                  I                                                        I                            I          I          I                I              I          I I                    I                                                        I                            I          I          I                I              I          I I                  I                                                        I                            I-          I          I                I              I          I I=                  I                                                        I                            I          I          I                I              I          I I                  I                                                        I                            I          I          I                I              I          I I                  I                                                        I                            I          I          I                I              I          I I                  I                                                        I                            I          I          I                I              I          I I                  I                                                        I                            I          I          I                I              I          I I
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PVNGS 1991 BUSINESS PLAN Goal 3: Production
Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.                              Nuclear Production-Technical Support Strategy C: Meet or exceed regulatory commitments.
-Maximize electric generation and improve organizational effectiveness.
5-Year PVNGS ObJectlve 1:        Make responsible, coordinated regulatory commitments and meet due dates.
~<t t G:>><<k I>FIVE-YEAR OB CTIVE 1: Reduce work order rejection rate by 10%each year.1991 OB CTIVE: Determine work order rejection rate by March and reduce by 25%of the identified value.Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Qua)i Assurance Nuclear Fuel Mana ement Nuclear Eneineerin
1-Year ObJectlve:    Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
&Su rt Services-Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications GRO CNR DBF X X X X q
MaJor  Rsk 1: Mov Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE).
Interface ObJectlve Wk                      Description                          Responsibility      Org.      Due Oate      Status      Reference    Budget 1.C.1     17 DevelopprogramplaninresponsetoG.L.89-10             CSE - W. Webster        Later      06/28/90 Complete      RCTS 039559    Later I and other related commitments.                                          I                                                  I I
1.C.1      18 Develop and issue D/P test procedures for            CSE - S. Coppock                    06/28/94I                            I I Generic Letter 89-1 0.                          I                                  I          I            I              I I                I                                                  I                                  I          I            I              I 1.C.1      19 IDevelop list d valves and tests for upcoming      ICSE - S. Coppock                      06/28/90I Complete    I unit outages.
I                I                                                  I                                  I          I            I              I I  1.C.1      20 I Develop MOV performance trending program.        ICSE - S. Coppock                  I          I            I              I I  1.C.1      21 I Assist in performance of D/P testing.            ISE-                                I    1RF05I              I              I I                I                                                  I                                  I  06/28/94 I            I              I I                I                                                  I                                        3RF04I              I              I I                I                                                  I                                  I          I            I              I I                I                                                  I                                  I          I            I              I I                I                                                  I                                  I          I            I              I I                I                                                  I                                  I          I            I              I I                I                                                  I                                  I          I            I              I I                I                                                  I                                  I          I            I              I I'
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~Sk i G:$'IVE-YEAR OB Improve work control processes.
CTIVE 4: Complete simplification of work control processes by 1992.1991 OB CTIVE: Evaluate and implement approved recommendations of the Work Control Task Force.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainine Simulator Su ort Quali Assurance Nuclear Fuel Manaeement Nuclear En'neerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit Mars GRO JPF CNR ACR X X X


Goal 3:-Production-PVNGS 1991 BUSINESS PLAN Maximize electric generation and improve organizational effectiveness.
                                                                                                                                                  ~        .
r Strate H: FIVE-YEAR OB Improve plant confi'guration management.
Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.                            Nuclear Production-Nuclear Ilaining Strategy C: Meet or exceed regulatory commitments.
CTIVE I: Improve the plant configuration management program by 1992.1991 OB CTIVE: Evaluate the existing configuration management programs and processes to identify areas needing improvement.
5-Year PVNGS ObJectlve 1:        Make responsible, coordinated regulatory commitments and meet due dates.
Implement required changes identified in the evaluation consistent with developed program schedules.
1-Year ObJectlve:     Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
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MaJor  'Ask 1: MOV Program:        Responsibility - W. Webster, Component and Specialty Engineering (CSE).
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Interface ObJectlve                            Description                            Responsibility      Org.     Due Date    Status        Reference  Budget 1.C.1      22 Update lesson plans to include MOV operation,        Later                  Later      06/30/91                              Later I case studies, and MOV limitations.               I                      I          I          I            I            I        I I          I    I                                                  I                      I          I          I            I                      I I
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23 I Conduct training of personnel on MOV issues                                            12/31/91 I IOER 050054            I us>ng OER43-09 and PVNGS procedures.                                                                         ISOER 83-09 I          I    I                                                                          I          I          I                                    I I  1.C.1  I  24 I Conduct training on test equipment as necessary.i                        I          I          I            I                      I I          I    I                                                  I                      I          I          I            I                      I I          I    I                                                  I                      I          I          I            I                      I I          I    I                                                  I                      I          I I"           I I
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-'aximize electric generation and improve organizational effectiveness.
~sf t H: FIVE-YEAR OB Improve plant configurarion management.
CTIVE 2: Comp]ete critical, safety-related plant design basis documentation.
1991 OB CTIVE: Meet design basis reconstitution program commitments.
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le P C'a PVNGS 1991 BUSINESS PLAN Goa1 3: Production
Palo Verde Nuclear Generating Station
-'aximize electric generation and improve organizational effectiveness.
                                                                    ':.-'1991,(;, a4,            iri.-.'rganization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.
~(t t H:<<pt Jig'FIVE-YEAR OB CTIVE 4: Limit design changes.1 91 OB CTIVE: Limit design modification work, both new and in progress, to that which resolves safety or regulatory issues supports unit restart, continued operation, or>s speciftcalfy identified in the Long Range Plan.Plant 0 rations:'PL'BA'DVA~" vRBSPO&#xc3;SBBBl
Site Services-Outage Planning and Strategy C: Meet or exceed regulatory commitments.                                                                                  Management 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.
""'MQURED%':
1-Year ObJective;    Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
Unit M rs Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications RG FCB GRO PFC ACR X X X X I sl PVNGS 1991 BUSlNESS PLAN Goal 3: Production
MaJor fhsk 1: MOV Program:          Responsibility - W. Webster, Component and Specialty Engineering (CSE).
-'aximize electric generation and improve organizational effectiveness.
Interface ObJectlve                              Descrlptlon                              Responsibility      Org.     Due Date      Status'eference        Budget 1.C.1      2S    Perform outage scheduling related to the MOV            Unit Out. Mgt.          Later                  ONGOING      Later      Later I            '                                                                 I                                                I program.
~St t K I I pt fi'$7VE-YEAR OB CTlVE 5: Achieve simulator certiocation by May 1991.1991 OB CTIVE: Submit certifIcation documents by March and maintain certification.
I                      I                      I 1.C.1    26    Develop schedule for completion of rewire DCPs. DP      Unit Out. Mgt.                                 ONGOING I                I                                                        I                      I                      I            I testing, and outage required static testing.
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I f 1 ,;s,~)4 4, PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St k A:M FIVE-YEAR OB CTIVE 2: Maintain five-year annual operations and maintenance budgets at the 1991 level.1991 OB CTIVE: Meet or underrun budget.Establish 1992 budget at or be]ow the 1991 level.'>.<'<<y9<<r,;.".,',></>,<<<.+<<:z:<<<<M>>><",<<<>.'<<-'.,"<<<<>.,~~yx~>r<<<<<<q~<<<'kg;<P<"<w
Palo Verde Nuclear Generating Station
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                                                                          ;;'.-1991;     ask,       . aA;-                                     Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.                                               Site Services-Strategy C:     Meet or exceed regulatory commitments.                                                                                       Material Control S-Year PVNGS ObJectlve1:            Make responsible, coordinated regulatory commitments and meet due dates.
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1-Year ObJectlve:      Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
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MaJor  Ittsk 1: MOV Program:         Responsibility - W. Webster, Component and Specialty Engineering (CSE).
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Interface ObJectlve                              Description                                  Responsibility          Org.      Due Date        Status      Reference  Budget 1.C.1        27    Identify and ensure availability of parts and spare        Later                      Later      Later      Later                        Later I  parts required to support the following:                 I                          I          I          I                            I            I I                  I                                                          I                          I          I          I (1) Rotor rewiring                                                                                                          I I                  I                                                          I                          I          I          I (2) MOV static baseline testing                                                                                              I I                  I                                                          I                          I          I                            I (3) Other DCP work                                                                                        I I                                                                                                        I          I          I                I (4) Additional corrective maintenance wrxk orders.
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I                  I                                                                                      I          I          I  .             I (5) Valve packing rephcement I                  I                                                          I                          I          I          I                I I 1.C.1        28 I  Issue receipt Inspection procedure or guidelines                                    I    ~
gRHSPOP@19L!K' OMBCI'IVYPlant 0 erations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemistrv Nuclear Trainint.Simulator Su ort Qualit Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En ineerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs FCB BGC GRO VSH EGF DCB PFC JRL KDD DBA Later 4'4 gr(a1~P'I Ag0~V
I          I                  SEN 35 I                  I for MOVs.                                                I                          I          I          I              .I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I I                  I                                                          I                          I          I          I                I 7,'2ND I I                  I                                                          I                          I          I          I                I               TW17A >


I1$0 V VW lt"'~Jlt<<s PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St t<:><g IiTVE-YEAR OB CTIVE 4: Maintain average capital improvement costs be]ow$100 million per year.1991 OB CTIVE: Meet or underrun capital budget.Plant 0 erations Maintenance Plant Su ort Site Services Technical Su rt Radiation Protection Chemist Nuclear Training Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin Sc Su ort Services Site En neerin&Construction Nuclear Safe 4 Licensin Mana ement Services Bud ets A Cost Control Human Resources Communications Unit M r FCB BGC GRO VSH EGF DCB PFC KDD DBA Later C*1S(+I f p PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~ct t<:M g FIVE-YEAR OB CTIVE 5: Maintain average warehouse inventory value below$140 militon.1991 OB CTIVE: Maintain warehouse inventory value below$140 million.,~A 9@-,<<i>.@qyg>>g+4~P0,.<<P,.',(.<,j>>X,,~,<,&p C<<P~ckg4>>Ak~'>>N<'>><y?<CCC>%<'>>Wgc'.>><ry.:'",P~y><y
0 Palo Verde Nuclear Generating Station Organization Goal 1; Safety - Protect the environment and the health and safety of the public and employees.                                         Plant Operations and Maintenace-Strategy C: Meet or exceed regutatey commitments.                                                                                         Plant Support 5.Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.
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1-Year ObJectlve;     Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
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MaJor  'fttsk 1: MOV  Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE).
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interface ObJectlve    Wk                      Description                          Responsibility          Org.       Due Date        Status        Reference    Budget t.c.t            Develop a procedure for backseating of valves. Op. Stds - J. Dennis      Later        05t048t      Later              OER 051 098  Later I                          I            I            I                                I OMR 0340 I                          I            I            I ISERP2~9 I                          I            I            I                  I                        I I                          I            I            I                  I                        I I                          I            I            I                  I                        I I                          I            I            I                  I                        I I                          I            I            I                  I                        I I                          I            I            I                  I                        I I                          I            I            I                  I                        I I                          I            I            I                  I                        I
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Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.                               Plant Operations and Maintenance-Strategy C: Meet or exceed regulatory commitments.                                                                             Plant Operations 5-Year PVNGS ObJectlve1:          Make responsible, coordinated regulatory commitments and meet due dates 1-Year ObJectlve:      Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
PVNGS 1991 BUSlNESS PLAN Goal 4: Cost-Reduce overall cost.~<k t 8:Ip<<g FIVE-YEAR OB CTIVE 2:*Minimize overtime within budget.1991 OB CTrVE: Meet or underrun overtime budget."<+@%PA>OROAt4MQN-~~>''s"""@~<+I BAD~"-@B,ESFONSKE' Plant 0 erations Maintenance Plant Su rt Site Services Technical Su rt Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En neerin&Construction Nuclear Safe&Ucensin Mana ement Services Bud ets&Cost Control Human Resources Communications Unit M rs Unit M rs/RAJ FCB MSW GRO VSH EGF DCB PFC KDD DBA Later 1(+~<
MaJor ftrsk1: MOV Program:         Responsibility - W. Webster, Component and Specialty Engineering (CSEj.
.PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St t B:Ipg>>*tp$7VE-YEAR OB CTIVE 3: Maintainstaff includinglongtermcontractors,no greater than 3211.1991 OB CTIVK: Meet or underrun authorized manpower budget.Plant 0 rations Maintenance Plant Su ort Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Support Quail Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su ort Services Site En neerin 8c Construction Nuclear Safe A Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications PJC Unit M Unit M r/RAJ FCB GRO PWH EGF DCB PFC DBA 691 14S ING IN TRNG 4 SITE SVCS 135 37 124 16 37 31 4 I 0'oe lpga 0 PVNGS 1991 BUSINESS PLAN Goal 4: Cost-Reduce overall cost.~St t B: I p g*Ip FAX<-YMR OB CTIVE 4'Improve cost and budget reporting.
Interface ObJectlve    Ssk                      Des crlptlon                          Res ponslblllty    Org.       Due Date      Status        Reference  Budget t.c.t        30    Schedule online MOV testing as specified.         Unit WIC              CSE          Later    Later              Later      Later I                                                                                                                              I I      I                                                  I                                  I                            I            I            I I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I
1991 OB CTIVE: Establish budget and cost reports, assumptions, and definitions for inclusion in the 6udget preparation package.Plant 0 rations Maintenance Plant Su rt Site Services Technical Su ort Radiation Protection Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement Nuclear En ineerin&Su rt Services Site En'neerin&Construction Nuclear Safe&Licensin Mana ement Services Bud ets&Cost Control Human Resources Communications BAR Unit M rs Unit M r/RAJ FCB BGC GRO VSH PFC SMT KDD DBA
          ~
I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I      I                                                  I                                  I                            I                        I I          I        I                                                I                                  I                            I',                       I I          I        I                                                I                                  I                                -.                   I I          I      I                                                I                                  I                            I                        I I          I      I                                                I                                  I                            I                        I I          I      I                                                I                                  I                            I                        I I          I      I                                                I                                  I                            I                        I I          I      I                                                I                                  I                            I                        I mmmm I          I      I                                                I                                  I                            I                  Tesl5A I


1991 TASK PLANS (Drafts)o Motor Operated Valve (MOV)Program o Maintenance Improvement Program
0 Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees.                              Nuclear Safety and Licensing Technical Data Strategy C: Meet or exceed regulatory commitments.
5-Year PVNGS ObJectlve1:            Make responsible, coordinated reguIatoty commitments and meet due dates.
1-Year ObJectlve:    Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates.
IHaJor %sk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE).
Interface
        %sk                          Description                            Responsibility          Org.      Due Date      Status      Reference    Budget t.c.t    31      Review past and current plant operating experience  Tech. Data - R. Kershaw  N/A          ONGOING    ONGOING      Later        Later I                                      I                                      I            I J  documents, induding SOER, SER, GL, IB, OMR, that                            I I  are relative to MOVs.                              I                        I            I I                                                      I                        I                        I I                                                      I                        I                        I I                                                      I                        I                        I I                                                      I                        I                        I I                                                      I                        I                        I I                                                      l                                                  I I                                                                                I                        I I                                                    I                        I                        I I                                                    I                        I                        I I                                                    I                        I                        I I                                                    I                        I                        I I                                                    I                        I                        I I                                                    I                        I                        I I                                                    I                        I                      I I                                                    I                        I                      I I                                                    I                        I                      I I                        I                      I I                                                    I                        I                      I I                                                    I                        I                      I I                                                    I                        I                      I                                Tidal %


MOTOR OPERATED VALVE (MOV)1991 TASK PLANS (draft)Task 1 thru 11 Task 12 thru 16 Task 17 thru 21 Task 22 thru 24-Task 25, 26 Task 27, 28 Task 29 Task 30 Task 31 Nuclear Engineering Site Maintenance Technical Support Nuclear Training Outage Planning and Management Material Control Plant Support Plant Operations Technical Data I I Palo Verde Nuclear Generating Station Organization Nuclear Engineering and SupportServices Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
f I
Strategy C: Meet or exceed regulatory commitments.
I J
5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatoiy commitments and meet due dates.1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
l
Track progress and meet due dates.MaJor ittsk1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Nuclear Engineering Description Interface Responsibility Org.Due Date Status Reference Budget 1.C.1 1.C.1 1.C.1 1.C.1 1.C.1 I 1.C.1 I I I 1.C.1 I 1.C.1 1.C.1 1.C.1 I 1.C.1 I 01 Collect data and assess size and configuration, I relative to limit switches, of safety related MOVs 02 Collect data and assess design data for non-I Isafety related MOVs.03 Develop Differential Pressure Test Guidelines I (For safety valves).04 IDevelop torque and sizing thrust values for safety related MOVs.05 I Evaluate installation of compensating spring packs for Limitorque motor operators.
06 IEvaluate circuit design of MOVs.I I 07 I Evaluate electrical overload protection policy.08 IDevelop and issue MOV Design Basis Manual 09 I Perform periodic reviews of MOV deficiencies in I comparison with the industry utilizing NPRDS.10 I Consolidate Umitorque vendor manual information.
11 I Provide support to units for testing, trouble-I shooting, and problem resolution.
Later I I Later I I I 8 C-S.Lane II&C-S.Lane I I II8 C-S.Lane I Il&C-S.Lane I I IEE-M.Hypse ILater I Later I IProc.Eng.-S.Grier I ILater I Complete I I I I I I I I I I I I I I I I I I I'I I I I t 2/91 85/o I 12/31/90 I 751o I I 12/31/91 I I I 12/31/91 I I I I I 12/31/91 I I 6/30/92 I I I I ONGOING I.I I I IONGOING I I I Later 12/31/91 I I 12/31/93 INPO 020007 I I I I I I I I I I I I OER 050341 SOER 83-09 IOER 052152 I I SER 81-085 I I SER 81-085 I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I Palo Verde Nuclear Generating Station'-':":1.991);:
88'."., 8fl;-'..", Goal 1:-Safety-Protect the environment and the health and safety of the'public and employees.
Strategy C: Meet or exceed regulatory commitments.
5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve:
Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.INaJor Ask 1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Organization Plant Operations and Maintenance-Site Maintenance Descrlptlon Res ponslblllty Interface Org.Due Date Status Reference Budget 1.C.1 I I 1.C.1 I I 1.C I I 1.C.1 I I 1.C.1-I I I I I I=I I I I I I 12 Issue detaied MOV maintenance procedures to in-I dude assembly/disassembly, installation and removal 13 Issue troubtesINoting/rootmuse work orders, and I I procedures for each model MOV.14 Issue procedures to standardize MOV packing-I adiue e~~mpia~ent.
15 Perform MOV static testing on all program safety I related valves..I I 16 I Implement MOV position indication DCPs.I I I I I I I I I I I I'aint Stds-I I I Maint Stds-I I Maint Stds-I I Central Maint I I I Central Maint I I I I I I I I I I I I Later I I I I I I I I I I I I I I-I I I I I I I 12/30/90 I 12/30/90 I om8/91 I I I IRF03 2RFo3 I 3RF02 I tRF03 I I 2RF03 98%complete 3RF02 I I I I I I I I I I I I I I I''I I I I I I I I I-I I I I I I I I I I I I I I I I I I re I 4sl 7A I oER050056I I SOER83~I I I I IN<o 020007I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I-I I I OER 050055 Later I soER83-o9 I I ll%I T Palo Verde Nuclear Generating Station Organization Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
Strategy C: Meet or exceed regulatory commitments.
5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve:
Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.MaJor Rsk 1: Mov Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Nuclear Production-Technical Support ObJectlve Wk Description 1.C.1 1.C.1 I 1.C.1 I I 1.C.1 I 1.C.1 I I I I I I I I I I I I I I 17 DevelopprogramplaninresponsetoG.L.89-10 I and other related commitments.
18 Develop and issue D/P test procedures for I Generic Letter 89-1 0.I 19 IDevelop list d valves and tests for upcoming I unit outages.20 I Develop MOV performance trending program.21 I Assist in performance of D/P testing.I I I I I I I I I'I I I I CSE-W.Webster I CSE-S.Coppock I ICSE-S.Coppock I ICSE-S.Coppock ISE-I I I I I I I I I I I I I I Later I Interface Responsibility Org.Due Oate 06/28/90 Status Complete 06/28/94I I I I I 06/28/90I Complete I I I I I 1RF05I I 06/28/94 I 3RF04I I I I I I I I I*I I I I I I I I I I I I I I I I Reference RCTS 039559 I I I I I I I I'I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Budget Later
'A t I 0 0
~.Palo Verde Nuclear Generating Station Organization Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
Strategy C: Meet or exceed regulatory commitments.
5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve:
Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.MaJor'Ask 1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Nuclear Production-Nuclear Il aining ObJectlve Description Interface Responsibility Org.Due Date Status Reference Budget 1.C.1 22 Update lesson plans to include MOV operation, Later I case studies, and MOV limitations.
I I I I I I 1.C.1 I 23 I Conduct training of personnel on MOV issues I I I us>ng OER43-09 and PVNGS procedures.
I 1.C.1 I 24 I Conduct training on test equipment as necessary.i I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I-I I I I I I I I I I I I I I I I Later 06/30/91 I I I 12/31/91 I I I I I I I I I I I I I I I I" I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I IOER 050054 ISOER 83-09 I I I I'I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I arum I lj Cia0 Palo Verde Nuclear Generating Station':.-'1991,(;, a4, iri.-.'rganization Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
Strategy C: Meet or exceed regulatory commitments.
5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJective; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.MaJor fhsk 1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Site Services-Outage Planning and Management ObJectlve Descrlptlon Interface Responsibility Org.Due Date Status'eference Budget I I I I I I I I I I I I I I I I I I I I 1.C.1 1.C.1 2S Perform outage scheduling related to the MOV I program.'26 I Develop schedule for completion of rewire DCPs.DP I testing, and outage required static testing.I I I I'I'I I I I I I I I I I I I I Unit Out.Mgt.I I Unit Out.Mgt.I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I, I I I I I I I I I I ONGOING I I ONGOING I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I a I I I I I I I Later I Palo Verde Nuclear Generating Station;;'.-1991; ask,.aA;-Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
Strategy C: Meet or exceed regulatory commitments.
S-Year PVNGS ObJectlve1:
Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve:
Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.MaJor Ittsk 1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Organization Site Services-Material Control ObJectlve 1.C.1 I I I I I I I 1.C.1 I I I I I I I I I I I I I I Description 27 Identify and ensure availability of parts and spare Later I parts required to support the following:
I I (1)Rotor rewiring I I (2)MOV static baseline testing I I (3)Other DCP work I (4)Additional corrective maintenance wrxk orders.-I I (5)Valve packing rephcement I 28 I Issue receipt Inspection procedure or guidelines
.I for MOVs.I I I I I I I I I I I I I I I I I I I I I I I I I I I Responsibility Interface Org.Due Date Later Later I I I I I I I I I I I I I I I~I I I I I I I I I I I I-I I I I I I I I I I I I I I I I I Status Later I I I I I I.I I I I I I I I I I I I I I I I Reference I I I I I I SEN 35.I I I I I I I I I I I I I I Budget Later I I 7,'2ND I TW17A>


0 Palo Verde Nuclear Generating Station Organization Goal 1;Safety-Protect the environment and the health and safety of the public and employees.
MAINTENANCEIMPROVEMENT PROGRAMS 1991 TASK PLANS (drafts)
Strategy C: Meet or exceed regutatey commitments.
Major Tasks-0      Work Control Task Force 0      Model Work Orders 0      Maintenance. Refueling Team Central Maintenance Improvement 0      Standard Equipment Specifications 0      Preventive Maintenance Task Force
5.Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates.1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.MaJor'fttsk 1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).Plant Operations and Maintenace-Plant Support ObJectlve Wk Description interface Responsibility Org.Due Date Status Reference Budget t.c.t Develop a procedure for backseating of valves.Op.Stds-J.Dennis I I I I I I I I I I.I I I I I I.I I I I I I Later I I I I I I I I I I~I-I I I I I I I I I I I 05t048t I I I I I I I I I I I I I I I-I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I OER 051 098 OMR 0340 I ISERP2~9 I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I 7IBl90 I


Palo Verde Nuclear Generating Station Organization Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
I,
Strategy C: Meet or exceed regulatory commitments.
  ~i t
5-Year PVNGS ObJectlve1:
f 0
Make responsible, coordinated regulatory commitments and meet due dates 1-Year ObJectlve:
Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.MaJor ftrsk1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSEj.Plant Operations and Maintenance-Plant Operations ObJectlve Ssk Des crlptlon Res ponslblllty Interface Org.Due Date Status Reference Budget t.c.t I I I I I I I I I I I I I I I~I I I I I I I I I I I I I I I I I I I I I I I I I 30 Schedule online MOV testing as specified.
I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Unit WIC CSE I I I I I I I I I I I I I I I I I I I I I Later Later Later I I I I I I I I I I I I I I',-.I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I mmmm I Tesl5A 0
Palo Verde Nuclear Generating Station Goal 1: Safety-Protect the environment and the health and safety of the public and employees.
Strategy C: Meet or exceed regulatory commitments.
5-Year PVNGS ObJectlve1:
Make responsible, coordinated reguIatoty commitments and meet due dates.Organization Nuclear Safety and Licensing Technical Data 1-Year ObJectlve:
Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments.
Track progress and meet due dates.IHaJor%sk 1: MOV Program: Responsibility
-W.Webster, Component and Specialty Engineering (CSE).%sk Description Interface Responsibility Org.Due Date Status Reference Budget t.c.t 31 Review past and current plant operating experience J documents, induding SOER, SER, GL, IB, OMR, that I are relative to MOVs.I I I I I I I I I I I I I I I I'I I I Tech.Data-R.Kershaw I I I I I I I l I I I I I I I I I I I I I N/A I I I I I I I I I I I I I I I I I I I I I ONGOING I I I I I I I I I I I I I I I I I I I I I I ONGOING Later Later I I Tidal%
f I I l J MAINTENANCE IMPROVEMENT PROGRAMS 1991 TASK PLANS (drafts)Major Tasks-0 0 0 0 0 Work Control Task Force Model Work Orders Maintenance.
Refueling Team Central Maintenance Improvement Standard Equipment Specifications Preventive Maintenance Task Force I,~i t f 0 Palo Verde Nuclear Generating Station"<499%:-"'8 ah=" Organization Goal 3: Production
-Maximize electric generation and improve organizational effectiveness.
Strategy G;Improve work control processes.
5-Year PVNGS ObJectlve 4: Complete simplification of work control processes by 1992.1-Year ObJectlve:
Evaluate and implement approved recommendations nf the Work Control Task Force.MaJor Thsk 2: Work Control lttsk Force: Responsibility (Later)Plant Operations and Maintenance-Site Maintenance ObJectlve Description Responsibility interface Org.Due Date Status Reference Budget 3.G.4 3.G.4 3.G.4 I I 3.G.4 I J 3.G.4 3.G.4 I-I I I I I I I I I I'I 01 Issue Work Control Task Force I recommendations.
02 issue revised work control procedures.
I 03 J Monitor and assess work planning efficiency.
04 (Monitor plant scheduling and coordination J effectivenes.
05 JObtain site acceptance of PSD.06 J Modify and implement SIMS to improve work I J control process.I I I I I I I I I I I I I Later I I I I I I J M.Bayer I I I I I I I I I I I I I N/A 07/90 Complete I 12/90 I I 04/91 I 04/91 I I.01/91 I 09/91 (I I I I I I I I I I I I I Later I I I I I I I I I.I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I l I I I I I 7/27M i 0
Palo Verde Nuclear Generating Station;"';1991";.:
se-,.an."..-'.Organization Goal 3: Production
-Maximize electric generation and improve organizational effectiveness.
Strategy 0: improve work control processes.
5 Year PVNGS ObJectlve 2;Complete development of model work orders by 1992.1-Year ObJectlve:
Complete 300 model work orders.MaJor'fbsk 3;Model Work Orders: Responsibility
-S.Moyers (Maintenance Standards)
Plant Operations and Maintenance-Site Maintenance Objective%sk Description Responsibility interface Org.Due Date Status Reference Budget 3.G.2 01 Collect archived work orders for conversion lto models.3.G.2 02 Revise existing models using Maintenance I Procedure Guide.I I I I 3.G.2 I 03 I Develop new models using Maintenance I Procedure Guide (30DP-OAP01).
I I I I I I I I I I I I I I I I.I I I I I I I I I I I I..I I I I I I I I I I I I I I I I I I I I S.Moyers S.Moyers I I S.Moyers I I I I I I I I I I I I I I I I I N/A N/A I I NISD I I-I I I I I I I I I I I I I', I I 6/30/91 I 12/31/91 I I I I I I I I I I I I I I I I I I Ongoing Later I I I I I I I I I I I I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I-I QQA I 7/vi%I Palo Verde Nuclear Generating Station%1994'.85'.ai:,~Organization.
Goal 3;Production
-Maximize electric generalion and improve organizational effectiveness.
Strategy F: improve outage planning, scheduling, and management.
5-Year PVNGS ObJectlve1:
Plan and control outages to meet schedules.
1-Year ObJectlve:
Plan and conlrol outages to meet schedule, Unit 1=45 days, Unit 2=70 days, Unit 3=70 days.MaJor Ask 4: Maintenance Refueling Team: Responsibility (Later).Plant Operatfons and Maintenance-Site Maintenance Description Responsibility Interface Org.Due Date Status Reference Budget 3.F.1 3.F.1 I 3.F.1 I I 3.F.1 I I 3F1 I.I I I I I I I I I I I I 01 Define job performance objectives of I Maintenance Refueling Team.02 Schedule Training development process.I 03 I identify existing experience within organization Iand APS.04 I Identify critical or high lead time equipment I or tools.05 I Develop training course for key refueling tasks.I I I I I I I I I I I I I HR I I HR I I MC I I NT I I I I I I I I I I I I I I I~I 10/90 Later I 11/90 I I 12/90 I I 01/91 I I 04/91 I I I I I I I I I I I I I I Later I I I I I I I I'I I I I I I I I I I Later.I I 1%1/90 I Tssii?g I


Palo Verde Nuclear Generating Station Organization Goal 3: Production
Palo Verde Nuclear Generating Station
-Maximize electric generation and improve organizational effectiveness.
                                                                      "<499%:-"'8                  ah="                                  Organization Plant Operations and Goal 3: Production - Maximize electric generation and improve organizational effectiveness.                                         Maintenance-Strategy G; Improve work control processes.                                                                                       Site Maintenance 5-Year PVNGS ObJectlve 4:         Complete simplification of work control processes by 1992.
Strategy C: Improve maintenance support for operations.
1-Year ObJectlve:     Evaluate and implement approved recommendations nf the Work Control Task Force.
S Year PVNGS ObJectlve B: Improve control of special and previously used tools.1-Year ObJectlve:
MaJor Thsk 2: Work Control lttsk Force:       Responsibility (Later) interface ObJectlve                              Description                               Responsibility     Org. Due Date       Status           Reference   Budget 3.G.4      01    Issue Work Control Task Force                                                N/A          07/90    Complete        Later        Later I recommendations.                                                                                   I I                                             I 3.G.4    02 I issue revised work control procedures.                   Later                                12/90 I               I             I         I 3.G.4    03 Monitor and assess work planning efficiency.            I 04/91 I               I             I         I I                 J I   3.G.4     04 (Monitor plant scheduling and coordination              I                                       04/91 I               I             I         I I                 J effectivenes.                                      I                                             I.               I             I         I I                                       01/91 I               I             I         I J    3.G.4    05 JObtain site acceptance of PSD.
Implement electronic control and tracking of tooling.MaJor Tbsp B: Central Maintenance improvement; Pat Brandjes (Central Maintenance)
I                                                     I                                                             I             I         I 3.G.4    06 Modify and implement SIMS to improve work                  M. Bayer                            09/91
Plant Operations and Maintenance-Site Maintenance Objective ask Description Responsibility interface Org.Due Date Status Reference Budget 3.C.6 3.C.6 I 3.C.6 I I 3.C.6 I 3.C.B I I I I I I I I I I I I I I I 01 Develop and implement procedure for tool I control.02 implement computer tracking of tools.I 03 I Complete tool inventory and establish release I control program.04 IDefine tool storage requirements.
(                I             I         I I                   J control process.                                   J
05 I Issue tool control procedures.
I I I'I I I I I I I I I I I Maint.Stds-I I I Cent.Maint-I Cent.Maint-I I Cent.Maint-IMaint.Stds-I I I.I I I I I I I I I I I I I I I WSD IMC I IMC I I I I I I I I I I I I I I I I 09/90 Later I 03/91 I 03/91 I I 04/91 I 04/91 I I I I I I I.I I I I I I I I I Later I I I I I I I I I I'I.I I I I I I I I I I Later I


Palo Verde Nuclear Generating Statiori..Organization Plant Operations and Maintenance-Site Maintenance Goal 3: Production
I                   I                                                     I                                             I               I             I         I I                   I                                                     I                                             I               I             I         I I                   I                                                     I                                             I               .I             I         I I                 I                                                     I                                             I               I             I         I I                 I                                                     I                                             I               I             I         I I                   I                                                   I                                             I               I             I         I I                   I                                                   I                                             I               I             I         I I                   I                                                     I                                           I               I             I         I I                 I                                                     I                                           I               I             I         I I                                                     I                                           I               I             l          I I                 I                                                     I                                           I               I             I         I I                                                     I                                             I               I             I         I 7/27M I                 I                                                     I                                             I               I                       i
-Maximize electric generation and improve organizational effectiveness.
Strategy C: Improve maintenance support for operations.
5-Year PVNGS ObJectlve 2: Complete and implement Preventive Maintenance (PM)program improvements by 1991.1-Year ObJectlve:
Complete and implement Preventive Maintenance (PM)program improvements and monitoring mechanisms.
MaJor'hsk 8: PM'Itrsk Force: Responsibility
-Ron Younger (Plant Standards)
Description Responsibility Interface Org.Due Date Status Reference Budget 3.C.2 01 Establish PM Task Force.3.C.2 02 Define required PM program for all components I I I I using evaluation logic.I 3.C.2)03 I Establish evaluation process for model plant I I system.I I I)3.C.2)04)Evaluate essential cooling water system (EW)8 make recommendations for PM modTiications
)3.C.2)05)Continue to evaluate plant systems (104)remaining).
I 3.C.2 06 Revise plant procedures as applicable.
I'I I I I I I I I.I I I I I I I I I.I I I I.I I I I I I I I I I Pit Stds-R.Younger I I Pit Stds-R.Younger I I Pit Stds-R.Younger I I I Pit Stds-R.Younger I)Pit Stds-R.Younger I I I Pit stds-R.Younger I I I I I I I I I I I I I I Tech Stdsl I I I I I Tech Stds)I I)Tech Stds)I I ITech Std)I I I I I I I I I, I I I I I I I I I I I I V I 06/90 I I 06/90 I I 07/90 I I 12/30/91 I I 12/30/91 I I I I I I I I I I I I Complete Later I Complete)I Complete I I Complete I I I Ongoing I I Ongoing I I I I I I I I I I I Later I I I I I I I I I I I I I I I I I I I I re~)
0' O.Palo Verde Nuclear Generating Station Organization Goal 3: Production
-Maximize electric generation and improve organizational effectiveness.
Strategy C: Improve maintenance support for operations.
5-Year PVNGS ObJectlve 3: Develop and implement standard equipment specifications for corrective maintenance.
1-Year ObJectlve:
Develop and implement nine (9)standard equipment spec Tiications for corrective maintenance.
Nuclear Production-Technical Support MaJor Task 9: Standard Equipment SpecNcatlons:
Responsibility
-W.Webster-Component and Specialty Engineering (CSEj.ObJecttve Ihsk Description Interface Responsibility Org.Due Date Status Reference Budget 3.C.3 3.C.3 I I s.C.s I I s.c.s 01 Develop maintenance specs for fastener I torquing.02 Develop maintenance specs for sealant'I application.
03 Develop maintenance specs for MOVs and testing.04 I Develop maintenance specs for Cable Splicing I 3.C.3 I05 I Develop maintenance specs for scaffolding.
I 3.C.3 I 06 I Develop maintenance specs for rigging.I I I 13.C.3 l07 I Develop maintenance specs or're doors I 3.C.3 IOB I Develop maintenance specs for valve packing.3.C.3 09 Develop specs for control of transient I I I combustibles.
I I I I I I I I I I I I I I I I I I I I I I I I CSE-G.Waldrep CSE-G.Waldrep CSE-G.Waldrep CSE-D.Smyers I CSE-R.Fongemie I CSE-R.Fongmie I I CSE-R.Fongemie I CSE-G.Waidrep I I--CSE-R.Fongemie I I I I I I I I M aint.I I M aint.I M aint.I IMaint.03/32/91 Later I 04/31/92 I 08/31/91 07/31/91 I IMaint.I 04/30/91 I IMaint.I 07/31/91 I I.I I IMaint.I 01 31/91 I IMaint.I 11/30/91 I I'I M aint.05/31/91 I I I I I I I I I I I I I I I I I I I I I I I I SEEP, I Section 4.3 Later I I I I I I I I I I I I I I-I I I I I I I O.
DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE X DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 1.Improvement initiatives to resolve management issues not in place long enough to achieve desired results.(Cover Letter, 2)Five-Year&1991 Plans, Goal 2, Strategy B, Objective 1.Five-Year Ob'ective, Integrate PVNGS Business Plan into daily work activities to assure continuity and consistency of managerial direction.
1991 Ob'ective, Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.2.Rate at which major issues being resolved limited by:-insufficient top level improvement program integration;-lack of systematic/
complete programs, plans and implementing strategies for all issues;Business Plan overall.See Cover Letter transmitting Business Plan'or description of how Business Plan has been designed to assist PVNGS managers, supervisors and employees in carrying out PVNGS'ission.
Strategies, objectives and tasks related to protection of the public health and safety and the environment are integrated under Goal 1,~Safet;those related to improving individual effectiveness and accountabilities are integrated under Goal 2, Professionalism; k 4.
0 30 iJULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CRO88-REFERENCE MATRIX PAGE 2 DER OBSERVATION DER LOCATION BU8INESS PLAN CROSS REFERENCE COMMENTS 2.Continued:-insufficient management oversight of improvement efforts;-organizational instability, uncertainty, insecurity (Cover Letter, 2)those related to maximizing electric generation and improving organizational effectiveness and account-ability under Goal 3, Production; and those related to reducing the cost of generation and improving financial accountability under Goal 4, Cost.See Cover Letter transmitting Business Plan and Introduction to Business Plan for discussion of each of the three tiers of the Business Plan and their relationship.
Note: APS has established a file at PVNGS for documenting progress on DER-related actions not management related.
lt' DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 3 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 3.Additional management attention needed to resolve-Engineering and Maintenance programmatic issues which continue to adversely affect root cause analysis and timely corrective actions for problems (Cover Letter, 2).Five-Year and 1991 Plans, Goal 3, Strategy B;Strategy D, Objective 8.improving critical-self assessments, root cause analysis and the timeliness of corrective actions.plant, system, and component performance monitoring program by March 1992.1991 requirements and scope of the performance monitoring progress and develop a plan to achieve the 1992 date.4.Attention is needed for the PVNGS MOV and check valve programs to ensure long-term reliability of the components (Cover Letter, 2).5.Increased attention to the Plant Review Board will be required to raise the overall effectiveness of the PRB (Cover Letter, 2).Five-Year and 1991 Plans, Goal 1, Strategy C, Objectives 1, 2, 3.Awaiting approval of Tech.Spec.change.Ob ectives 1-3 relate to making and meeting the regulatory and industry commitments, such as those related to the MOV and check valve programs.See third-tier Task Plan regarding MOV program;check valve program to be treated similarly.
See Cover Letter transmitting PVNGS Business Plan regarding NRC review of documentation on DER-related actions.
't I l' DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 4 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 6.APS must define its own priorities and balance its resources in an integrated manner that will provide the most rapid and sustained improvement in Palo Verde's safety performance (Cover Letter, 2).7.Deficiencies in leader-ship, management involvement, teamwork, resource utilization, communications, accountability, creativity, technical expertise, ownership, motivation, work planning, work control, work prioritization, problem identification, problem resolution, and corrective action.(Executive Summary, i)Business Plan overall.Five-Year&1991 Plans, especially Goal 2, Strategies B&C;Goal 3, Strategies B&G.The Business Plan has been designed to facilitate setting priorities and balancing resources in an integrated manner.See Entry No.2 individual performance and Improve communications and teamwork;Goal 3, strate<<tr B, Improve effectiveness of all organizations; Stratecty G, Improve work control processes.


DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 5 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS'e A number of functional areas, in particular maintenance and engineering, needed increased attention to foster greater emphasis on management, owner-ship, and urgency.(Executive Summary, i)Five-Year and 1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5;Goal 3, Strategies C&D, Objective l..individual performance and 2-5 concern standards and expectations, including timely actions, and developing adherence to procedures.
0 Palo Verde Nuclear Generating Station
Goal 3, 1 both foster ownership.
                                                                ;"';1991";.:  se -,.     an."..-'.                                   Organization Goal 3:    Production - Maximize electric generation and improve organizational effectiveness.                                 Plant Operations and Maintenance-Strategy 0:  improve work control processes.                                                                                   Site Maintenance 5 Year PVNGS ObJectlve 2; Complete development of model work orders by 1992.
9.Engineering support often untimely and inadequate because of:-management instability and deficiencies;-strained resources;-poor communications.(Executive Summary, ii)Five-Year&1991 Plans, Goal 2, Strategies A, B, C;Goal 3, Strategy D.See also Entry No.3.train, develop and retain a professional, competent individual performance and Improve communications and teamwork;Goal 3, StratectSr D, Improve engineering support for operations and maintenance.
1-Year ObJectlve:    Complete 300 model work orders.
0 DER/PVNGS BUSINESS PLAN (INITIAL ION)CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 6 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE-COMMENTS 10.EER system ineffective and overwhelming systems engineers with paperwork.(Executive Summary, ii)Five-Year&1991 Plans, Goal 3, Strategy D.improvement in all areas of engineering performance, including identification and workoff of items.11.Much of the time spent by engineering personnel to resolve various[EER]issues was a misuse of resources.
MaJor 'fbsk 3; Model Work Orders:       Responsibility - S. Moyers (Maintenance Standards) interface Objective %sk                        Description                          Responsibility            Org. Due Date      Status          Reference    Budget 3.G.2      01    Collect archived work orders for conversion        S. Moyers                  N/A                  Ongoing          Later        Later lto models.                                                                                                         I I                                                                I            I          I 3.G.2      02 Revise existing models using Maintenance             S. Moyers                  N/A        6/30/91 I Procedure Guide.                                                         I                      I                I            I          I I          I      I                                                                                                                    I            I          I 3.G.2      03 Develop new models using Maintenance                 S. Moyers                  NISD      12/31/91 I          I      I Procedure Guide (30DP-OAP01).                 I                        I                      I                I            I          I I                                                                    I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                      -I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I.         I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I        .. I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I                      I                I            I          I I          I      I                                                  I                        I',
The licensee was ineffective in screening out frivolous or irrelevant EERs or rerouting them to other organizations if they were not engineering related.(Executive Summary, ii)12.The new integrated department-wide work prioritization system was not yet effective.(Executive Summary, ii)See Entry No.10.See Entry No.10 I 1 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE.
I                I            I-         I I                                                                                                                                      QQA I          I                                                        I                        I                      I                I                        I 7/vi%
MATRIX 30 JULY 90 PAGE 7 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 13.14.15.16.Most of EED's efforts involved reacting to whichever plant submitted the initial assistance request or whoever applied the most pressure to obtain engineering support.(Executive Summary, ii)Maintenance tasks not always being performed in a timely, quality and coordinated manner due to:-ineffective management;-strained resources;-inadequate procedures
I          I      I                                                  I                        I                      I                I                        I
&programs.(Executive Summary, ii)Lack of coordination of maintenance activities resulted in delays in the performance of work and interfered with proper root cause analysis.(Executive Summary, ii)Inadequate planning for and management of refueling outages.(Executive Summary, ii)-Five-Year&1991 Plans, Goal 3, Strat'egy D, Objective 2.Five-Year&1991 Plan, Goal 2;Goal 3, Strategies C&G.See Entry Nos.3, 14.Five-Year&1991 Plans, Goal 3, Strategy F.Five-Year&1991 Ob ective: Disposition engineering requests for support based on operational priorities and within established time frames by 1992.See Entry No.9 regarding Improve Maintenance Support Improve Work Control processes.
planning, scheduling and management.
0 DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 8 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 17.No central person or organization responsible for managing the outages.(Executive Summary, ii)18.Little pre-staging of parts for outages, tangible plans to deal with emergent work, cutoff date for submission of maintenance modification activities to the outage schedule.(Executive Summary, ii)19.Maintenance work orders inconsistent in level of detail and often contained errors.(Executive Summary, ii)Resolved.Five-Year&1991 Plans, Goal 3, Strategy F, Objective l.Five-Year&1991 Plans, Goal 3, Strategy G.Outage Planning and Management organization formed.General Manager position has been created and filled.control outages to meet schedules.
control processes; Five-Year Ob ective 1, Reduce work order reje'ction rate by Complete development of model work orders by 1992.training and qualification of work planners and schedulers by 1992.simplification of work=control processes:
by 1992.


30 JULY 90 DER/PVNGS BUSZNESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 9 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 20.Work packages and reference materials:
Palo Verde Nuclear Generating Station
inaccurate, cumbersome, difficult to use, resulting in increased probability of maintenance errors.(Executive Summary, ii)21.Maintenance management not sufficiently aware of personnel deficiency reporting systems and equipment failure data trending programs to effectively trend maintenance activities and initiate corrective actions as appropriate.(Executive Summary, ii)See Entry No.19.See Entry No.19.
                                                                    %1994'. 85            '. ai:,~                                        Organization.
h,II 30 i7ULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE XO DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 22.MOV program weaknesses:-control of MOV setpoints;-use of MOV data base drawing;-lack of baseline data for many MOVs;-lack of detailed procedures for MOV disassembly and reassembly;-lack of proper documentation for MOV setpoints;-internal responses to industry experience reports incomplete and untimely.(Executive Summary, iii)Five-Year&.1991 Plan, Goal 1, Strategy C, Objectives 1, 2, 3.See Entry No.4.Also see draft 1991 Task Plan for Motor Operated Valves (MOVs).
Plant Operatfons and Goal 3; Production - Maximize electric generalion and improve organizational effectiveness.                                               Maintenance-Strategy F:    improve outage planning, scheduling, and management.                                                                     Site Maintenance 5-Year PVNGS ObJectlve1:         Plan and control outages to meet schedules.
1 l DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 11 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 23.QA program weaknesses:-deficiencies not, being identified;-ineffective corrective actions;-slow implementation of corrective actions because of:-programmatic weaknesses;
1-Year ObJectlve:      Plan and conlrol outages to meet schedule, Unit    1 = 45 days, Unit 2 = 70 days, Unit 3 = 70 days.
-insufficient line organization support;-slow determina-tion of root cause;-incomplete deter-mination of root causes.(Executive Summary, iii)Five-Year&1991 Plan, Goal 3, Strategy B, Objectives 1, 2, 3, 4)5)6 effectiveness of all relates-to improving capability to conduct critical self-assessments; proactive problem identifi-cation and resolution; lessons learned effectively; root cause and human performance evaluations;, repeat internal, NRC or INPO 9 improving management of station backlogs.24.PRB not functioning effectively:-lack of direction;-slow progress in developing improve-ment program.(Executive Summary, iii)See Entry No.5.
MaJor  Ask 4: Maintenance Refueling Team:            Responsibility (Later).
DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 12 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 25.System misalignment events were being caused by:-programmatic weaknesses;-inattention to detail;-independent verification not working;-system status prints and valve logs not being maintained;-operator inattention.(Executive Summary, iii)Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5, 6.individual performance and accountability.
Interface Description                            Responsibility          Org.      Due Date      Status          Reference  Budget 3.F.1       01    Define job performance objectives of                                              HR              10/90   Later            Later        Later.
Five-Year communication of standards 3, implementation of results-oriented performance plans and appraisals; quality, attention to detail and timely actions;performance feedback.26.Communications between operations management and staff not effective:-inconsistent guidance;-poor implementation among the 3 units of 2 policy letters used to reemphasize normal practices.(Executive Summary, iii)Five-Year&1991 Plans, Goal 2, Strategy C, Objective 3;Goal 3, Strategy H, Objective 6.communication and teamwork;Five-Year Ob ective 3, Promote effective, ongoing communication with co-workers and peers.1991 effective ongoing communications with co-workers and peer personnel at'other plants and other Improve the plant configuration management, Five-Year Ob'ective 6, Achieve necessary and desirable unit consistency.
I Maintenance    Refueling Team.                                                                           I                              I            I I
1991 Ob ective 6, When differences are identified,
3.F.1      02 Schedule Training development process.                                                               11/90 I                                                                                I                        I                I I
3.F.1      03 I identify existing experience within organization                                I HR              12/90 I                I I
Iand APS.                                                                        I                        I                I I  3.F.1      04 I Identify critical or high lead time equipment                                    I MC              01/91 I                I or tools.                                                                       I                        I                I I                  I I  3F1        05 I Develop training course for key refueling tasks.                                 I  NT      I      04/91 I                I I.                 I                                                                                I          I ~          I                I I                  I                                                                                I          I            I                I' I                  I                                                                                I                        I I                  I                                                                                I                        I                I I                  I                                                                                I                        I                I I                  I                                                                                I                        I                I I                  I                                                                                I                        I                I I                I                                                                                I                        I                I I                I                                                                                I                        I                I I                I                                                                                I                        I                I I                I                                                                                I                        I                I I                I                                                                                I                        I                I 1%1/90 I I                I                                                                                I                        I                I                  Tssii?g I


DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 13 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 27.NRC concerned about Palo Verde ability to continue to apply resources necessary to develop, maintain and improve training programs because of the large use of contractors and their upcoming release.(Executive Summary, iii)Five-Year&1991 Plans, Goal 2, Strategy A, Objective 1;Goal 4, Strategy B, Objective 3.prioritize changes required to achieve necessary and desirable unit consistency.
Palo Verde Nuclear Generating Station Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness.                                  Plant Operations and Maintenance-Strategy C: Improve maintenance support for operations.                                                                        Site Maintenance S Year PVNGS ObJectlve B: Improve control of special and previously used tools.
train, develop, and retain a professional, competent qualified individuals to perform job functions.
1-Year ObJectlve:    Implement electronic control and tracking of tooling.
Goal management cost control practices, Five-Year and 1991 Ob'ective 3, identifies staffing levels which reflect approved staffing recommendations.
MaJor Tbsp B: Central Maintenance improvement;          Pat Brandjes (Central Maintenance) interface Objective ask                        Description                          Responsibility        Org. Due Date      Status        Reference  Budget 3.C.6    01    Develop and implement procedure for tool            Maint. Stds-                        09/90 Later            Later        Later I control.                                            I                      I                      I              I            I I                      I                      I              I 3.C.6      02 implement computer tracking of tools.                  Cent. Maint-            WSD          03/91 I                                                    I                      I                                    I I
28.Some instances in surveillance testing of lack of attention to detail during planning, performance and review activities.(Executive Summary, iii)29.Inadequate progress in response to industry guidance on check valve testing.-(Executive Summary, iii)See Entry No.25.See-Entry No.4.
3.C.6      03 I Complete tool inventory and establish release      I Cent. Maint-        IMC            03/91  I              I control program.
DER/PVNG8 BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 iTULY 90 PAGE Xh DER OBSERVATION DER LOCATION BU8INESS PLAN CROSS REFERENCE COMMENTS 30.Inadequate progress on 50 major initiatives due to:-insufficient top level improvement program integration;-lack of systematic/
I                I                                                    I                      I                      I              I I  3.C.6      04 IDefine tool storage requirements.                    I Cent. Maint-        IMC            04/91  I              I I  3.C.B      05 I Issue  tool control procedures.                    IMaint. Stds-          I              04/91  I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                                                                    .I                      I                      I I                I                                                    I                      I                      I              I.
I                I                                                    I                      I                      I              I I                I                                                    I                      I                    .I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I I                I                                                    I                      I                      I              I
 
Palo Verde Nuclear Generating Statiori                                                                ..
Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness.
Plant Operations and Maintenance-Strategy C: Improve maintenance support for operations.                                                                            Site Maintenance 5-Year PVNGS ObJectlve 2: Complete and implement Preventive Maintenance (PM) program improvements by 1991.
1-Year ObJectlve:      Complete and implement Preventive Maintenance (PM) program improvements and monitoring mechanisms.
MaJor  'hsk 8: PM'Itrsk Force:      Responsibility - Ron Younger (Plant Standards)
Interface Description                          Responsibility      Org.      Due Date      Status          Reference Budget 3.C.2      01      Establish PM Task Force.                          Pit Stds - R. Younger                          V  Complete      Later      Later I                                    I            I            I 3.C.2      02      Define required PM program for all components      Pit Stds - R. Younger                    06/90    Complete I            I      I                                                  I                                    I            I            )                    I using evaluation logic.
I                                                  I                                    I            I            I                    I I  3.C.2    )03    I  Establish evaluation process for model plant    I Pit Stds - R. Younger I Tech  Stdsl      06/90  I Complete    I                    I I      I  system.                                          I                      I            I            I            I                    I I            I      I                                                  I                      I            I                          I                    I 3.C.2    )04      Evaluate essential cooling water system (EW)      Pit Stds - R. Younger  Tech Stds)      07/90    Complete
)                  )                                                  I                      I                          I            I                    I 8 make recommendations for PM modTiications I                      I            I            I            I                    I
)  3.C.2    )  05  )  Continue to evaluate plant systems (104          ) Pit Stds - R. Younger ) Tech Stds)    12/30/91  I  Ongoing    I                    I
                    )
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I  3.C.2
      '        06    Revise plant procedures as applicable.            Pit stds - R. Younger ITech Std)      12/30/91  I Ongoing                        I I                  I                                                  I                      I            I            I            I                    I I            I      I                                                  I                      I            I            I            I                    I I,
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Palo Verde Nuclear Generating Station Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness.                                      Nuclear Production-Strategy C: Improve maintenance support for operations.                                                                            Technical Support 5-Year PVNGS ObJectlve 3:        Develop and implement standard equipment specifications for corrective maintenance.
1-Year ObJectlve:      Develop and implement nine (9) standard equipment spec Tiications for corrective maintenance.
MaJor Task 9: Standard Equipment SpecNcatlons:            Responsibility - W. Webster - Component and Specialty Engineering (CSEj.
Interface ObJecttve  Ihsk                    Description                          Responsibility          Org.      Due Date      Status        Reference Budget 3.C.3      01      Develop maintenance specs for fastener              CSE - G. Waldrep        Maint.      03/32/91  Later          SEEP,      Later I  torquing.                                                                  I                      I              I Section 4.3          I
                  'I                                                      CSE - G. Waldrep      I                                                            I 3.C.3      02      Develop maintenance specs for sealant                                        Maint.      04/31/92 application.                                                                                      I                                    I I                                                                                                                                                            I s.C.s      03      Develop maintenance specs for MOVs and              CSE - G. Waldrep        Maint.      08/31/91 I                                                                                                I                                                            I testing.
I                                                                                                I                                                            I s.c.s      04      Develop maintenance specs for Cable Splicing        CSE - D. Smyers        IMaint.        07/31/91 I                  I                                                                                                    I                                    I I  3.C.3    I05    I Develop maintenance specs for scaffolding.      I  CSE - R. Fongemie      IMaint. I  04/30/91 I                                    I I  3.C.3    I 06    I Develop maintenance specs for rigging.          I  CSE- R. Fongmie        IMaint. I  07/31/91 I                                    I I          I      I                                                  I                        I    . I          I                                    I 13.C.3      l07      Develop maintenance specs or 're doors              CSE - R. Fongemie      IMaint.        01 31/91 I                                                  I                                    I          I                                    I I  3.C.3    IOB    I Develop maintenance specs for valve packing. I  CSE - G. Waidrep      IMaint. I  11/30/91 I                                    I I
3.C.3      09      Develop specs for control of transient            -CSE - R. Fongemie        Maint.'      05/31/91                                      I I          I      I                                                  I-                        I                      I combustibles.                                                                                                                          I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I                                    I I          I      I                                                  I                        I          I          I
 
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DER/PVNGS BUSINESS PLAN (INITIAL     SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE X BUSINESS PLAN DER OBSERVATION      DER LOCATION        CROSS  REFERENCE                      COMMENTS
: 1. Improvement    initiatives        Five-Year & 1991            Five-Year Ob'ective, to resolve management                Plans, Goal 2,              Integrate  PVNGS  Business issues not in place long            Strategy B,                  Plan  into daily work enough to achieve desired          Objective 1.                activities to assure results. (Cover Letter,                                          continuity and consistency
: 2)                                                              of managerial direction.
1991 Ob'ective,    Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.
See Cover  Letter transmitting Business Plan description of how    'or Business Plan has been designed to assist PVNGS managers, supervisors and employees in carrying out PVNGS'ission.
: 2. Rate    at which major              Business Plan              Strategies, objectives and issues being resolved              overall.                    tasks related to protection limited by:                                                    of the public health and
    -insufficient top level                                        safety and the environment improvement program                                          are integrated under Goal 1, integration;                                                  ~Safet ; those related to
    -lack of systematic/                                            improving individual complete programs, plans                                      effectiveness and and implementing                                              accountabilities are strategies for    all                                          integrated under Goal 2, issues;                                                        Professionalism;
 
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0 30 iJULY 90 DER/PVNGS BUSINESS PLAN  (INITIAL    SION) CRO88-REFERENCE MATRIX PAGE 2 BU8INESS PLAN DER OBSERVATION   DER LOCATION         CROSS REFERENCE                        COMMENTS
: 2. Continued:
    -insufficient  management                                    those related to maximizing oversight of                                                electric generation and improvement efforts;                                        improving organizational
    -organizational                                              effectiveness and account-instability,                                                ability under Goal 3, uncertainty,                                                Production; and those insecurity (Cover                                            related to reducing the cost Letter, 2)                                                  of generation and improving financial accountability under Goal 4, Cost.
See Cover    Letter transmitting Business Plan and Introduction to Business Plan for discussion of each of the three tiers of the Business Plan and their relationship.
Note:    APS  has established a file at  PVNGS  for documenting progress on DER-related actions not management related.
 
lt' DER/PVNGS BUSINESS PLAN (INITIAL      SION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 3 BUSINESS PLAN DER OBSERVATION    DER LOCATION        CROSS  REFERENCE                        COMMENTS
: 3. Additional management              Five-Year and 1991 attention needed to                Plans, Goal 3,                improving  critical-self resolve-Engineering and            Strategy B;                  assessments,  root cause Maintenance programmatic          Strategy D,                  analysis and the timeliness issues which continue to          Objective 8.                  of corrective actions.
adversely affect root cause analysis and timely corrective actions for                                          plant, system,    and component problems (Cover  Letter,                                        performance monitoring 2).                                                              program by March 1992.      1991 requirements and scope of the performance monitoring progress and develop a plan to achieve the 1992 date.
: 4. Attention is  needed for          Five-Year and 1991          Ob ectives 1-3 relate to the PVNGS MOV and check            Plans, Goal 1,              making and meeting the valve programs to ensure            Strategy C,                  regulatory and industry long-term reliability of            Objectives 1, 2, 3.          commitments, such as those the components (Cover                                            related to the MOV and check Letter, 2).                                                      valve programs.
See  third-tier  Task Plan regarding  MOV  program; check valve program to be treated similarly.
: 5. Increased attention to              Awaiting approval            See Cover    Letter the Plant Review Board              of Tech. Spec.              transmitting PVNGS Business will be  required to raise          change.                     Plan regarding NRC review of the overall effectiveness                                        documentation on DER-related of the PRB (Cover Letter,                                        actions.
2).
 
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DER/PVNGS BUSINESS PLAN  (INITIAL  RSION) CROSS-REFERENCE  MATRIX 30 JULY 90 PAGE 4 BUSINESS PLAN DER OBSERVATION    DER LOCATION        CROSS REFERENCE                      COMMENTS
: 6. APS  must define its own          Business Plan              The Business Plan has been priorities  and balance            overall.                    designed to  facilitate its resources in an                                            setting priorities and integrated manner that                                        balancing resources in  an will provide the most                                          integrated manner.
rapid  and sustained improvement  in Palo                                         See  Entry No. 2 Verde's safety performance  (Cover Letter, 2).
: 7. Deficiencies in leader-            Five-Year & 1991 ship, management                  Plans, especially          individual performance  and involvement, teamwork,            Goal 2,  Strategies resource utilization,              B & C; Goal 3,              Improve communications and communications,                    Strategies B & G.          teamwork; Goal 3, strate<<tr accountability,                                                B, Improve effectiveness of creativity,                                                    all  organizations; Stratecty technical expertise,                                          G,  Improve work control ownership,                                                    processes.
motivation, work planning, work control, work prioritization, problem identification, problem resolution, and corrective action.
(Executive Summary,  i)
 
DER/PVNGS BUSINESS PLAN  (INITIAL    SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 5 BUSINESS PLAN DER OBSERVATION    DER LOCATION          CROSS REFERENCE                      COMMENTS
                                                                                        'e A number  of functional            Five-Year and 1991 areas,  in particular              Plans, Goal 2,              .individual performance  and maintenance and                    Strategy B, engineering, needed                Objectives 2, 3, 4,        2-5 concern standards  and increased attention to              5; Goal 3,                expectations, including foster greater emphasis              Strategies  C & D,        timely actions, and on management, owner-              Objective  l.              developing adherence to ship, and urgency.                                              procedures. Goal 3, (Executive Summary, i) 1  both foster ownership.
See  also Entry No. 3.
: 9. Engineering support often          Five-Year & 1991 untimely and inadequate              Plans, Goal 2,            train,  develop and retain a because of:                        Strategies A, B,  C;      professional, competent
    -management instability            Goal 3, Strategy  D.
and deficiencies;                                            individual performance and
    -strained resources;
    -poor communications.                                          Improve communications and (Executive Summary, ii)                                      teamwork; Goal 3, StratectSr D, Improve engineering support for operations and maintenance.
 
0 DER/PVNGS BUSINESS PLAN  (INITIAL      ION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 6 BUSINESS PLAN DER OBSERVATION    DER LOCATION        CROSS  REFERENCE-                    COMMENTS
: 10. EER  system ineffective            Five-Year & 1991 and overwhelming systems          Plans, Goal 3,              improvement  in all areas of engineers with paperwork.          Strategy D.                engineering performance, (Executive Summary,    ii)                                    including identification and workoff of items.
: 11. Much  of the time spent    by      See  Entry No. 10.
engineering personnel to resolve various [EER]
issues was a misuse of resources. The licensee was  ineffective in screening out frivolous or irrelevant EERs or rerouting them to other organizations  if they were not engineering related.
(Executive Summary,  ii)
: 12. The new integrated                See  Entry  No. 10 department-wide work prioritization system was not yet effective.
(Executive Summary,  ii)
 
I 1
 
DER/PVNGS BUSINESS PLAN  (INITIAL    SION) CROSS-REFERENCE. MATRIX 30 JULY 90 PAGE 7 BUSINESS PLAN DER OBSERVATION    DER LOCATION        CROSS  REFERENCE                      COMMENTS
: 13. Most    of EED's efforts            Five-Year & 1991            Five-Year  & 1991 Ob ective:
involved reacting to                Plans, Goal 3,              Disposition engineering whichever plant submitted          Strat'egy D,                requests for support based the initial assistance              Objective 2.                on operational priorities request or whoever                                              and within established time applied the most pressure                                        frames by 1992.
to obtain engineering support.
(Executive Summary, ii)
: 14. Maintenance tasks not                Five-Year & 1991            See Entry No. 9 regarding always being performed    in        Plan, Goal 2; Goal a timely, quality and               3, Strategies    C &        Improve Maintenance Support coordinated manner due              G.
to:                                                              Improve Work Control
    -ineffective management;                                        processes.
    -strained resources;
    -inadequate procedures    &
programs.
(Executive Summary, ii)
: 15. Lack of coordination of             See  Entry Nos. 3, maintenance activities              14.
resulted in delays in the performance of work and interfered with proper root cause analysis.
(Executive Summary,  ii)
: 16. Inadequate planning    for          Five-Year & 1991 and management of                 Plans, Goal 3,              planning, scheduling    and refueling outages.                Strategy F.                  management.
(Executive Summary,  ii)-
 
DER/PVNGS BUSINESS PLAN 0
(INITIALVERSION) CROSS-REFERENCE  MATRIX 30 JULY 90 PAGE 8 BUSINESS PLAN DER OBSERVATION  DER LOCATION          CROSS  REFERENCE                    COMMENTS
: 17. No  central person or              Resolved.                  Outage Planning and organization responsible                                      Management  organization for  managing the outages.                                    formed. General Manager (Executive Summary, ii)                                     position and has been created filled.
: 18. Little pre-staging of              Five-Year & 1991 parts for outages,                  Plans, Goal 3,           control outages to    meet tangible plans to deal              Strategy F,              schedules.
with emergent work,                 Objective l.
cutoff date for submission of maintenance modification activities to the outage schedule.
(Executive Summary,  ii)
: 19. Maintenance work orders            Five-Year & 1991 inconsistent in level of          Plans, Goal 3,            control processes; Five-detail and often                  Strategy G.              Year Ob ective 1, Reduce contained errors.                                            work order reje'ction rate by (Executive Summary,  ii)                                    Complete development of model work orders by 1992.
training and qualification of work planners and schedulers by 1992.
simplification of    work  =
control processes:  by 1992.
 
DER/PVNGS BUSZNESS PLAN  (INITIAL    SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 9 BUSINESS PLAN DER OBSERVATION    DER LOCATION        CROSS  REFERENCE                    COMMENTS
: 20. Work packages  and                See  Entry No. 19.
reference materials:
inaccurate, cumbersome, difficult to use, resulting in increased probability of maintenance errors.
(Executive Summary,  ii)
: 21. Maintenance management            See  Entry No. 19.
not sufficiently aware    of personnel deficiency reporting systems and equipment failure data trending programs to effectively trend maintenance activities and initiate corrective actions as appropriate.
(Executive Summary,  ii)
 
h
,II
 
DER/PVNGS BUSINESS PLAN  (INITIAL    SION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE XO BUSINESS PLAN DER OBSERVATION      DER LOCATION        CROSS REFERENCE                      COMMENTS
: 22. MOV  program weaknesses:            Five-Year &.1991            See Entry No. 4. Also see
    -control of MOV                      Plan, Goal 1,              draft  1991 Task Plan for setpoints;                        Strategy C,                Motor Operated Valves
    -use of MOV data base                Objectives 1, 2, 3.        (MOVs) .
drawing;
    -lack of baseline data for many MOVs;
    -lack of detailed procedures for MOV disassembly and reassembly;
    -lack of proper documentation for MOV  setpoints;
    -internal    responses to industry experience reports incomplete and untimely.
(Executive    Summary, iii)
 
1 l
 
DER/PVNGS BUSINESS PLAN  (INITIAL      SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 11 BUSINESS PLAN DER OBSERVATION    DER LOCATION          CROSS  REFERENCE                      COMMENTS
: 23. QA  program weaknesses:              Five-Year & 1991
    -deficiencies    not, being          Plan, Goal 3,                effectiveness of    all identified;                        Strategy B,
    -ineffective corrective              Objectives 1, 2, 3,          relates-to improving actions;                          4) 5)  6                    capability to conduct
    -slow implementation of                                            critical  self-assessments; corrective actions because    of:                                                  proactive problem identifi-programmatic                                                    cation and resolution; weaknesses; insufficient line                                            lessons learned effectively; organization support; slow determina-                                                root cause  and human tion    of root cause; incomplete deter-performance evaluations;,
mination of root                                              repeat internal,    NRC or  INPO causes.                                                              9 (Executive Summary,    iii)                                      improving management of station backlogs.
: 24. PRB  not functioning                See  Entry No. 5.
effectively:
    -lack of direction;
    -slow progress in developing improve-ment program.
(Executive Summary,    iii)
 
DER/PVNGS BUSINESS PLAN  (INITIAL    RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 12 BUSINESS PLAN DER OBSERVATION  DER LOCATION          CROSS  REFERENCE                      COMMENTS
: 25. System misalignment                Five-Year & 1991 events were being caused          Plans, Goal 2,              individual performance and by:                                Strategy B,                 accountability. Five-Year
    -programmatic weaknesses;          Objectives 2, 3, 4,
    -inattention to detail;            5, 6.                      communication of standards
    -independent verification not working;                                                  3, implementation of
    -system status prints and                                      results-oriented performance valve logs not                                                plans and appraisals; being maintained;
    -operator inattention.                                          quality, attention to detail (Executive Summary, iii)                                      and timely actions; performance feedback.
: 26. Communications between              Five-Year & 1991 operations management and          Plans, Goal 2,              communication and teamwork; staff not effective:              Strategy C,                  Five-Year Ob ective 3,
    -inconsistent guidance;            Objective 3; Goal            Promote effective, ongoing
    -poor implementation                3, Strategy H,              communication with co-among the 3 units of 2          Objective 6.                workers and peers. 1991 policy letters used to reemphasize normal                                            effective ongoing practices.                                                    communications with co-(Executive Summary,  iii)                                      workers and peer personnel at 'other plants and other Improve the plant configuration management, Five-Year Ob'ective 6, Achieve necessary and desirable unit consistency.
1991 Ob ective 6, When differences are identified,
 
DER/PVNGS BUSINESS PLAN  (INITIAL    RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 13 BUSINESS PLAN DER OBSERVATION      DER LOCATION        CROSS  REFERENCE                      COMMENTS prioritize changes   required to achieve necessary and desirable unit consistency.
: 27. NRC  concerned about Palo            Five-Year & 1991 Verde ability to continue            Plans, Goal 2,              train, develop, and retain   a to apply resources                  Strategy A,                  professional, competent necessary to develop,              Objective 1; Goal maintain and improve                4, Strategy B,              qualified individuals to training  programs because        Objective 3.                perform job functions. Goal of the large use of contractors and their                                            management cost control upcoming release.                                                practices, Five-Year and (Executive Summary,  iii)                                      1991 Ob'ective 3, identifies staffing levels which reflect approved   staffing recommendations.
: 28. Some instances     in                 See  Entry No. 25.
surveillance testing of lack of attention to detail during planning, performance and review activities.
(Executive Summary,   iii)
: 29. Inadequate progress in               See-Entry No. 4.
response to industry guidance on check valve testing.-
(Executive Summary,   iii)
 
DER/PVNG8 BUSINESS PLAN (INITIAL     SION) CROSS-REFERENCE MATRIX 30 iTULY 90 PAGE Xh BU8INESS PLAN DER OBSERVATION         DER LOCATION         CROSS REFERENCE                     COMMENTS
: 30. Inadequate progress on 50               See  Entry- No. 2.          See Cover  Letter regarding major     initiatives due to:                                     relationship of Business
      -insufficient top level                                           Plan and  PVNGS programs and improvement program                                             initiatives.
integration;
      -lack of systematic/
complete programs, plans and implementing
complete programs, plans and implementing
=strategies for all issues;-insufficient management oversight of improvement efforts;-organizational instability, uncertainty and insecurity.(Executive Summary, iii-iv)See Entry-No.2.See Cover Letter regarding relationship of Business Plan and PVNGS programs and initiatives.
    =
31.32.Additional management attention needed to resolve engineering and maintenance programmatic issues affecting adequacy of root cause analysis and timely corrective action.(Executive Summary,iv)Attention needed for MOV and check valve programs.(Executive Summary, iv)See Entry No.3.See Entry No.4.
strategies for   all issues;
      -insufficient management oversight of improvement efforts;
      -organizational instability, uncertainty and   insecurity.
(Executive Summary, iv) iii-
: 31. Additional management                  See Entry No. 3.
attention needed to resolve engineering and maintenance programmatic issues affecting adequacy of root cause analysis and   timely corrective action.
(Executive Summary, iv)
: 32. Attention needed for MOV                 See  Entry No. 4.
and check valve programs.
(Executive Summary, iv)


DER/PVNGS BUSINESS PLAN (INITIAL r RSION)CROSS-REFERENCE MATRIX 30 JULY 90-PAGE 15 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 33'4.35.36~37.38.Increased attention needed to increase overall effectiveness of PRB.(Executive Summary, iv)Insufficient top-level improvement program integration.
DER/PVNGS BUSINESS PLAN   (INITIAL r RSION) CROSS-REFERENCE MATRIX 30 JULY 90-PAGE 15 BUSINESS PLAN DER OBSERVATION         DER LOCATION       CROSS   REFERENCE                   COMMENTS 33     Increased attention                  See  Entry No. 5.
(2.1)Lack of systematic/
needed to increase overall effectiveness of PRB.
complete program plans and implementing strategies for all issues.(2.1)Insufficient management oversight of improvement.
  '4.  (Executive Summary, iv)
(2.1)Organizational insta-bility, uncertainty, and in security.(2.1)Lack of communication of Palo Verde management attitudes, beliefs, values to Palo Verde employees.
Insufficient top-level               See  Entry No. 4.
(2.1.1(1), 3.1.3)See Entry No.5.See Entry No.4.See Entry No.2..See Entry No.2.See Entry No.2.See Entry No.25 39.Lack of strategies/
improvement program integration. (2.1)
schedules for correcting management issues.(2.1.(1), 3-1.3)See Entry Nos.1, 2, 6.
See  Entry No. 2.
l j 30 i7ULT 90 DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX PAGE 1.6 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 40.Little assurance that Excellence Program plans will be implemented on established schedules.
: 35. Lack of systematic/
(2.1.1(2), 3.1.8)41.Executive V.P.'s 5-point plan lack emphasis.(2.1.1(3), 3.1.3)42.MIS not integrated into a network or centralized from organizational standpoint.
complete program plans and implementing strategies for     all issues.     (2.1) 36 ~  Insufficient     management         .See Entry No. 2.
(2.1.1(4), 3.1.4)43.Managers not, serving as role models.(2.1.1(5), 3.1.2)See Entry Nos.1, 2, 6.Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 1, 2, 3, 4, 5, 6;Strategy C, Objectives 1,2,3;Goal 3, Strategy B, Objective 1 Five-Year&1991 Plans, Goal 3, Strategy B, Objective 9.See Entry No.25, Goal 2, Strategy A, Objective 3 Executive Vice President's 5-point plan reflected in Business Plan objectives identified in Column 2.Five-Year Ob'ective 9, Integrate management information systems by 1994.See Entry No.25 for discussion of Goal 2, individual performance.
oversight of improvement.
(2. 1)
: 37. Organizational       insta-           See  Entry  No. 2.
bility, uncertainty,     and in security. (2.1)
: 38. Lack of communication of               See  Entry No. 25 Palo Verde management attitudes, beliefs, values to Palo Verde employees. (2.1.1(1),
3.1.3)
: 39. Lack     of strategies/               See  Entry Nos. 1, schedules for correcting             2, 6.
management   issues.
(2.1.(1), 3-1.3)
 
l j
 
DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 1.6 BUSINESS PLAN DER OBSERVATION     DER LOCATION         CROSS REFERENCE                   COMMENTS
: 40. Little assurance that             See  Entry Nos. 1, Excellence Program plans           2, 6.
will be implemented on established schedules.
(2.1.1(2), 3.1.8)
: 41. Executive V.P.'s 5-point             Five-Year & 1991          Executive Vice President's plan lack emphasis.                 Plans, Goal 2,             5-point plan reflected in (2.1.1(3), 3.1.3)                   Strategy B,               Business Plan objectives Objectives 1, 2, 3,       identified in Column 2.
4, 5, 6; Strategy C, Objectives 1,2,3; Goal 3, Strategy B, Objective 1
: 42. MIS not integrated    into a        Five-Year & 1991           Five-Year Ob'ective 9, network or centralized              Plans, Goal 3,             Integrate management from organizational                Strategy B,               information systems by 1994.
standpoint. (2.1.1(4),              Objective 9.
3.1.4)
: 43. Managers not, serving as            See Entry No. 25,          See Entry No. 25 for role models. (2.1.1(5),             Goal 2, Strategy A,       discussion of Goal 2, 3.1.2)                              Objective  3 individual performance.
develop and retain a professional, competent managerial and supervisory skills.
develop and retain a professional, competent managerial and supervisory skills.
t l 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 17 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 44.New management, team not unified, not always communicating philosophy and values consistent with those of Executive.
V.P.(2.1.1(7), 3.'1.3&3.1.5)45.Filtering of messages;lack of 2-way communication.
(2.1.1(7),.
3.1.3&3.1~5)46.Financial difficulties of Pinnacle West.(2.1.1(8), 3.1.1)47.Management participation and involvement still need greater emphasis.(2.1.1(10)I 3.1.3)See.Entry No.25 Five-Year and 1991 Plan, Goal 2, Strategy B, Objective 6;Strategy C, Objectives 1, 2, 3.Not addressed Five-Year&1991 Plans, Goal 2, Strategy B&Strategy C, Objectives 1, 2, 3.See Entry No.25 for Five-Year Ob ective 1, Use daily activities to improve teamwork and morale throughout the organization; managers and supervisors seek feedback from Promote effective, ongoing communication with co-.-workers and peers.Not considered a significant concern.See Entry No.25 for objectives; Entry No.45 for 3 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 18 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 48.49.50'1.52.Problem identification ineffective at Palo Verde.(2.1.1(12), 3.1.5)Systems vere ineffective for determining problems, analyzing root causes, making timely decisions concerning corrective actions, prioritizing corrective actions, and controlling the work to achieve the desired results on schedule.(2.1.1(13), 3.1')Little effort devoted to advance planning.(2.1.1(14), 3'.6)Licensee not setting agenda, but external forces.(2.1.1(14), 3.1.6)Resources for initiatives-not fully considered in budget documents.
(2.1.1(15), 3.1.8)See Entry No.23 Five-Year&1991 Plans, Goal 3, Strategy B;Objectives 1, 2, 3, 4, 5, 6;Goal 2, Strategy B, Objective 4.See Entry No.6 See Entry Nos.2, 6.See Entry Nos.2, 6.See Entry No.23 regarding No.25, regarding Goal 2,


30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 19 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 53.Lack of understanding of standards, expectations, relationship to individual accounta-bility.(2.1.1(16), 3.1.3, 3.1.5)54.Deficient job descriptions with respect to performance measures.(2'.1(17), 3.1.4)55.Poor performance not recognized.
t l
(2.1.1(18), 3.1.4)See Entry No.25 Five-Year&1991 Plans, Goal 2, Strategy B, Objective 3.See Entry No.54.implement results-oriented performance plans,and appraisals consistently by 1991.1991 Ob'ective 3, Develop and implement results-oriented performance plans and appraisals by April.Adjust compensation in accordance with appraisal by March 1992.
 
1 DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 i7ULY 90 PACE 20 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 56.More timely decision making needed (2.1.1 (19), 3.1.5)Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4 Five-Year Ob'ective 4, Emphasize quality, attention to detail and timely actions.1991 Ob'ective 4, Emphasize quality, attention to detail, and timely actions.Managers and supervisors.incorporate these as performance elements and reinforce in daily activities, staff meetings and one-.on-one sessions.57.Management Review Committee (MRC)charter and representation.not broad enough-should cover all 3 units.(15)(2.1.1(20), 3.1.9)Five-Year&1991 Plans, Goal 2, Strategy C, Objective 3.Five-Year Ob ective 3, Promote effective, ongoing communication with co-workers and peers;1991 effective ongoing communication with-coworkers and peer personnel at other plants and other PVNGS units.58.Lack of praise and financial rewards for good performance.
DER/PVNGS BUSINESS PLAN (INITIAL     SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 17 BUSINESS PLAN DER OBSERVATION       DER LOCATION       CROSS REFERENCE                     COMMENTS
(2.1.1(21), 3.1.1 and 3.1.9)See Entry No.54.
: 44. New management,     team not        See. Entry No. 25 unified, not always communicating philosophy and values consistent with those of Executive.
li DER/PVNGS BUSINESS PLAN (INITIAL ERSION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 21 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 59;Potentially critical staffing problem-present shortage of operators.
V.P. (2.1.1(7), 3.'1.3 &
(2.1.2(1), 3.2.2)60.Present shortage of operators results in more overtime, less job satisfaction.
3.1.5)
(2.1.2(1), (3.2.2)61.Less frequent meetings between management and operators because of operator shortage.(2.1.2 (1), 3.2.4)62.Occasional lapses of oversight by senior reactor operations.
: 45. Filtering of messages;                Five-Year and 1991          See Entry No. 25 for lack of 2-way                        Plan, Goal 2, communication. (2.1.1(7),.            Strategy B, 3.1.3    & 3.1 5)
(2.1.2(2), 3.2.3)Five-Year&1991 Plans, Goal 2, Strategy A.Five-Year&1991 Plans, Goal 2, Strategy A;Goal 4, Strategy B, Objective 2.Five-Year&1991 Plans, Goal 2, Strategy C, Objectives 1&2.Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4;Strategy C, Objective 2.develop and retain a professional, competent staff.See Entry No.59 regarding overtime within budget.See Entry No.45 regarding Five-Year Ob ectives 1&2;1991 Ob ective 1, Develop a plan and conduct an assessment of teamwork and morale;1991 Ob.ective 2, Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.
                  ~                      Objective 6;                Five-Year Ob  ective 1,   Use Strategy C,                daily activities to    improve Objectives 1, 2, 3.         teamwork and morale throughout the organization; managers and supervisors seek feedback from Promote  effective, ongoing communication with    co-.-
See Entry No.25 regarding I
workers and peers.
30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX PAGE 22 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 63'4.Lack of procedure to control required reading for operating crews;Informal reading program did not specify time limits, criteria for adding new material;not audited.(2.1.2(7), 3.2.3)Failure to close valve because of inattention to detail.(2.1.2(8), 3.2.3)Five-Year&1991 Plans, Goal 2, Strategy A, Objective 2.Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4.Five-Year Ob'ective 2, Develop technical and inter-.personnel skills through formal and informal training.Five-Year Ob ective 4, Emphasize quality, attention to detail, and timely actions.65.Failure to close valve because of weakness in programmatic controls associated with independent verification.
: 46. Financial    difficulties of        Not addressed              Not considered a    significant Pinnacle West. (2.1.1(8),                                        concern.
(2'.2(8), 3'.3)Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5.See Entry No.25 regarding 66.System status configuration control ineffective; history of licensee identified problems with system status prints.(2.1.2(10), 3.2.3)Resolved Procedures revised.
: 3. 1. 1)
t il If i DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 23 DER OBSERVATION DER LOCATION BUSINESS.PLAN CROSS REFERENCE COMMENTS 67.Operating procedures weak from a human-factors standpoint by requiring reference to other documents (procedures not self-contained).
: 47. Management    participation          Five-Year & 1991           See  Entry No. 25 for and involvement      still          Plans, Goal 2, objectives; Entry            for need  greater  emphasis.          Strategy B &                                    No. 45 (2.1.1(10)I 3.1.3)                  Strategy C,                               3 Objectives 1, 2, 3.
(2.1.2(11), 3.2.3)68.Independent verification weaknesses:-not consistently required;-not always performed in independent manner;-not always performed in sequence specified in surveillance procedures.
 
(2.1.2(12), 3'3)69.Communications between operations and other groups not always effective.
DER/PVNGS BUSINESS PLAN  (INITIAL    SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 18 BUSINESS PLAN DER OBSERVATION        DER LOCATION        CROSS  REFERENCE                      COMMENTS
(2.1.2(13), 3.2.4)Five-Year&1991 Plans, Goal 3, Strategy B, Objectives 3&4.See Entry No.65.Five-Year&1991 Plans, Goal 2, Strategy C, Objectives 1&3..Nos.3 and 4.Five-Year Ob ective 1, Use daily activities to improve teamwork and morale throughout the organization.
: 48. Problem      identification            See  Entry No. 23 ineffective at Palo Verde. (2.1.1(12), 3.1.5)
Five-Year Ob ective 3, Promote effective, ongoing communications with co-workers and peers.1991 effective ongoing communications with co-workers and peers at other plants and other PVNGS units.
: 49. Systems vere        ineffective          Five-Year & 1991             See  Entry No. 23 regarding for determining problems,            Plans, Goal 3, regarding Goal 2, analyzing root causes,              Strategy B;                  No. 25, making timely decisions              Objectives 1, 2, 3, concerning corrective                4, 5, 6; Goal 2, actions, prioritizing                Strategy B, corrective actions, and             Objective 4.
DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRZX 30 JULY 90 PAGE 24 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 70.71.Need for greater awareness and ownership of plant equipment during extended outages.(2.1.2(13), 3.2.4)Heavy reliance on contractors and their impending release raises concern about licensee's ability to continue applying resources necessary to develop, maintain, improve current training program.(2.1.2(19), 3.2.6)Five-Year&1991 Plans,<Goal 2, Strategy B;Goal 3, Strategy C, Objective 1;Strategy D, Objective 1 See Entry No.27.See Entry No.25 regarding personal ownership by initiating problem-solving at the lowest practical proactive engineering posture in daily activities to foster ownership of plant systems.72.Human error significant contributor to component failures in conduct of maintenance activities, including inattention to detail in conduct of maintenance activities.
controlling the work to achieve the desired results on schedule.
(213(1)/3~3 lg3 35'.3.10)Goal 2, Strategy B, Objectives 4&5.See Entry No.25 regarding
(2.1.1(13), 3.1   ')
50    Little effort    devoted to          See  Entry No. 6 advance planning.
    '1.
(2.1.1(14), 3 '.6)
Licensee not setting                See   Entry Nos. 2, agenda, but external                6.
forces. (2.1.1(14),
3.1.6)
: 52. Resources      for initiatives-        See  Entry Nos. 2, not  fully considered in            6.
budget documents.
(2.1.1(15), 3.1.8)
 
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: 53. Lack  of understanding of          See  Entry No. 25 standards, expectations, relationship to individual accounta-bility.    (2.1.1(16), 3.1.3, 3.1.5)
: 54. Deficient job                      Five-Year & 1991 descriptions with respect            Plans, Goal 2, to performance measures.            Strategy B,                 implement results-oriented (2 '.1(17), 3.1.4)                  Objective 3.               performance plans,and appraisals consistently by 1991. 1991 Ob'ective 3, Develop and implement results-oriented performance plans and appraisals by April. Adjust compensation in accordance with appraisal by March 1992.
: 55. Poor performance not                See Entry No. 54.
recognized.  (2.1.1(18),
3.1.4)
 
1 DER/PVNGS BUSINESS PLAN  (INITIAL   RSION) CROSS-REFERENCE   MATRIX 30 i7ULY 90 PACE 20 BUSINESS PLAN DER OBSERVATION     DER LOCATION         CROSS REFERENCE                       COMMENTS
: 56. More timely decision                Five-Year & 1991            Five-Year Ob'ective 4, making needed (2. 1. 1 (19),        Plans, Goal 2,              Emphasize  quality, attention 3.1.5)                             Strategy B,                 to detail and timely Objective 4                  actions. 1991 Ob'ective 4, Emphasize quality, attention to detail, and timely actions. Managers and supervisors .incorporate these as performance elements and reinforce in daily activities, staff meetings and one-.on-one sessions.
: 57. Management Review                    Five-Year & 1991           Five-Year  Ob ective 3, Committee (MRC) charter              Plans, Goal 2,             Promote  effective, ongoing and  representation .not            Strategy C,                 communication with co-broad enough    should            Objective 3.                 workers and peers; 1991 cover  all  3  units. (15)
(2.1.1(20), 3.1.9)                                              effective ongoing communication with- coworkers and peer personnel at other plants and other    PVNGS units.
: 58. Lack  of praise and                See  Entry No. 54.
financial rewards for good performance.
(2.1.1(21), 3.1.1 and 3.1.9)
 
l i
 
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3.2.2)
: 60. Present shortage        of          Five-Year & 1991            See  Entry No. 59  regarding operators results in more            Plans, Goal 2, overtime, less job                  Strategy A; Goal 4, satisfaction. (2.1.2(1),             Strategy B, (3.2.2)                             Objective 2.                overtime within budget.
: 61. Less frequent meetings              Five-Year & 1991            See  Entry No. 45 regarding between management and              Plans, Goal 2,              Five-Year Ob ectives 1 & 2; operators because of                Strategy C,                1991 Ob  ective 1, Develop  a operator shortage.                  Objectives 1  & 2.         plan and conduct an (2. 1. 2 (1), 3. 2. 4)                                         assessment of teamwork and morale; 1991 Ob. ective 2, Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel  performance.
: 62. Occasional lapses of                  Five-Year & 1991           See  Entry No. 25  regarding oversight by senior                  Plans, Goal 2, reactor operations.                  Strategy B, (2.1.2(2), 3.2.3)                  Objective 4; Strategy C, Objective 2.
 
I DER/PVNGS BUSINESS PLAN  (INITIAL    SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 22 BUSINESS PLAN DER OBSERVATION      DER LOCATION        CROSS  REFERENCE                      COMMENTS 63    Lack of procedure    to            Five-Year & 1991            Five-Year Ob'ective 2, control required reading            Plans, Goal 2,              Develop technical and   inter-.
for operating crews;                Strategy A,                personnel skills through Informal reading program            Objective 2.                formal and informal did not specify time                                            training.
limits, criteria for adding new material; not
  '4.
audited. (2. 1.2(7),
3.2.3)
Failure to close valve              Five-Year & 1991            Five-Year  Ob ective 4, because  of inattention to         Plans, Goal 2,             Emphasize  quality, attention detail. (2.1.2(8), 3.2.3)           Strategy B,                to detail, and timely Objective 4.                actions.
: 65. Failure to close valve              Five-Year & 1991           See  Entry No. 25  regarding because  of weakness in            Plans, Goal 2, programmatic controls              Strategy B, associated with                    Objectives 2, 3, 4, independent    verification.       5.
(2 '.2(8),  3 '.3)
: 66. System status                        Resolved                    Procedures  revised.
configuration control ineffective; history of licensee identified problems with system status prints.
(2.1.2(10), 3.2.3)
 
t il I
f i
 
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: 67. Operating procedures weak            Five-Year & 1991 from a  human-factors              Plans, Goal 3,              .Nos. 3 and 4.
standpoint by requiring            Strategy B, reference to other                Objectives 3 & 4.
documents (procedures not self-contained).
(2.1.2(11), 3.2.3)
: 68. Independent  verification          See  Entry No. 65.
weaknesses:
    -not consistently required;
    -not always performed in independent manner;
    -not always performed in sequence specified in surveillance procedures.
(2.1.2(12), 3 ' 3)
: 69. Communications between              Five-Year & 1991            Five-Year  Ob ective 1,    Use operations and other                Plans, Goal 2,              daily activities to improve groups not always                  Strategy C,                  teamwork and morale effective. (2.1.2(13),              Objectives 1 & 3.            throughout the organization.
3.2.4)                                                          Five-Year Ob ective 3, Promote effective, ongoing communications with co-workers and peers. 1991 effective ongoing communications with co-workers and peers at other plants  and  other  PVNGS units.
 
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: 70. Need for greater                    Five-Year  & 1991          See  Entry No. 25 regarding awareness and ownership              Plans,< Goal 2, of plant equipment during          Strategy B; Goal 3, extended outages.                  Strategy C, (2.1.2(13), 3.2.4)                Objective 1;                personal ownership by Strategy D,                initiating problem-solving Objective 1                at the lowest practical proactive engineering posture in daily activities to foster ownership of plant systems.
: 71. Heavy  reliance on                  See  Entry No. 27.
contractors and their impending release raises concern about licensee's ability to continue applying resources necessary to develop, maintain, improve current training  program.
(2.1.2(19), 3.2.6)
: 72. Human  error significant            Goal 2, Strategy B,        See  Entry No. 25 regarding contributor to component            Objectives 4 & 5.
failures in conduct of maintenance activities, including inattention to detail in conduct of maintenance   activities.
(213(1)/3    ~ 3 lg3 10) 35'.3.
 
0              DER/PVNGS BUSINESS PLAN  (INITIALVERSION)  CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 25 BU8INE88 PLAN DER OBSERVATION      DER LOCATION        CROSS REFERENCE                    COMMENTS 73 'nadequate work orders;              See  Entry No. 19.
work packages and reference materials difficult to use.
(2.1.3(2), 3.3.2 and 3.3. 6)
: 74. Inadequate outage                    See  Entry Nos. 16, planning and management.            17, 18 (2.1.3(3), 3.3.4)
: 75. Maintenance management                See  Entry Nos. 19, not sufficiently aware  of        20, 21.
quality deficiency reporting system and equipment failure data trending program.
(2.1.3(4), 3.3.5) 76 ~ Maintenance    and work              See  Entry Nos. 19, control center not                  20, 21.
understood nor implement quality deficiency
    -reporting system.
(2.1.3(4), 3.3.5)
See  Entry Nos. 14,
: 77. Lack of coordination of              15.
activities during maintenance have adverse effects delays and interference with proper root cause analysis.
(2.1.3(4), 3.3.4)
 
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: 78. Some lack of attention      to        Five-Year & 1991            See Entry No. 25  regarding equipment condition.                Plans, Goal 2, (2.1.3(7), 3.3.7)                    Strategy B,                Entry Nos. 61 &  69 regarding Objective 4; Goal 3, Strategy C, Objective 1.
: 79. MOV  program weaknesses:            See  Entry Nos. 4,          See 1991 Task Plans for
    -improper use of MOV data            22.                        Motor Operated Valves base training;                                                  (MOVs).
    -inadequate control of MOV setpoints;
    -lack of MOVATs baseline data for many MOVs;
    -lack of detailed disassembly and reassembly procedures;
    -lack of proper documen-tation for    MOV setpoints;
    -incomplete/untimely response to industry experience reports concerning MOVs;
    -problems identified from failure data trending program.
(2.1.3(8),  3 '.8)
: 80. Equipment    failure                See  Entry No. 72.
trending reports show high number of personnel
 
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(2. 1.3 (9), 3.3.9)
: 81. Inadequate    parts                Goal 3, Strategy C,"
availability.                      Objective 1;                maintenance support  for (2.1.3(10), 3.3.9)                  Strategy G,                operations;    Five-Year Objectives 2  & 3.
personal ownership by initiating problem solving at the lowest practical work control processes.
development of model work Complete training and qualification of work planners and schedulers by 1992.
: 82. Inadequate communications            Goal 2, Strategy C,        See  Entry  26 for Goal 2, and planning between                Objective 3.. See materials  management              Entry No. 101.
group and  units.
(2.1.3(10), 3.3.9)
 
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: 83. Inadequate basis      for            Goal 4, Strategy A, available inventory.                Objective 5.                              inventory value (2.1.3(10), 3.3    ')                                            warehouse.
below  $ 140  million.
See  also Goal 3, Strategy C,                implement preventive Objectives 2 & 3.          maintenance program improvements by 1991; implement standard equipment specifications for corrective maintenance.
: 84. Some weaknesses      in              See  Entry No. 25..
implementation of surveillance testing:
    -lack of attention to detail during planning; performance and review activities.
(2.1.4(1), 3.4.3)
: 85. Inadequate    response  to          See  Entry Nos. 4, industry guidance on                29.
check valve testing.
(2-1.4(3), 3.4  ')
: 86. Comprehensive    program and        See  Entry Nos. 4, implementing procedures            29.
for  augmented  inspection of designated check valves not completed.
(2.1.4(3), 3 '.3)
 
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: 87. Plant Review Board                  See  Entry No. 5.
performance unimproved performance    ineffective:
    -known weaknesses continued;
    -improvement plan not yet effectively implemented. (2.1.5(1),
3.5.10)
: 88. QA    audit program weak:            See  Entry No. 23.
    -audits based primarily on T. S. & compliance oriented
    -inflexible with respect to discretionary invest-igation by auditors on bases of experience and expertise;
    -relatively few safety-significant items    were identified during (2.1.5(4),  3 '  ')  1989.=
: 89. Many items identified                See  Entry No. 23.
from QA audits not properly managed and some corrective actions were not timely or appropr-iate.
(2.1.5(4), 3.5.4)
 
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: 90. Further improvements can              Five-Year & 1991 be made to the surveil-              Plans, Goal 3,              effectiveness of all lance program. e.cC., in            Strategy B,                  organizations; Five-Year use of corrected-on-the-            Objectives 1 & 2.
spot methodology to                                              to conduct critical self-resolve deficiencies.
(2.1.5(5), 3.5.5)                                                Improve proactive problem identification  and resolution.
: 91. One weakness in vendor QA            Five-Year & 1991 program      availability          Plans, Goal 3,              Evaluate and implement and use of vendor                    Strategy B,                  lessons learned from PVNGS rejection data from site            Objective 3.                and industry experience.
receipt in'spection process.
(2.1.5(6), 3 '    ')
: 92. Weaknesses      still remain          Resolved.                    Material Nonconformance in QA    trending    program                                      Report  (MNCRs) program resulting in inaccurate                                          added.
picture to management regarding extent of some                                          See Cover  Letter problem areas.                                                    transmitting PVNGS Business (2.1.5(7), 3.5.7)                                                Plan regarding NRC review of documentation on DER-related actions.
: 93. No    "after completion of            See  Entry No. 23.
work" review of work requests by QC organization or any of      QA organizat'ions.
(2. 1. 5 (8), 3. 5. 8)
 
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: 94. Weak problem                        Five-Year & 1991            Five-Year  Ob ective 2, identification.                      Plans, Goal 3,              Improve proactive problem (2 1 5 (9), 3. 5. 9)
          ~                              Strategy B,                identification  and Objective 2.                resolution.
: 95. Significant backlog of              Five-Year & 1991            Five-Year Ob'ective 6, deficiencies.                        Plans, Goal 3,              Improve management of (2.1.5(9), 3.5.9)                  Strategy B,                station backlogs.
Objective 6.
: 96. Problem    resolution and          Five-Year & 1991            See  Entry Nos. 94 and 25  for implementation of                    Plans, =-Goal 3,          description of objectives.
corrective actions slow.            Strategy B, (2.1.5(9), 3.5.9)                  Objective 2; Goal 2, Strategy B, Objective 4.
: 97. Urgency    of problem                Five-Year & 1991          See  Entry No.'5 regarding resolution at lower                  Plans, Goal 2, working level not yet                Strategy B, routine part of                      Objectives 2, 3, 4,        Improve proactive problem performance.                          5; see also Five-          identification  and (2. 1. 5 (9), 3. 5. 9)              -Year/1991 Goal 3,          resolution. Goal 3, Strategy B, Objective 2    and          Promote personal ownership Five-Year/1991 Goal        by initiating problem-3, Strategy C,            solving at the lowest Objective 1.                practical level.
: 98. Root cause analysis weak.            Five-Year & 1991 (2.1.5(9), 3.5.9)                    Plans, Goal 3,            cause and human performance Strategy B,                evaluations.
Objective 4.
 
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: 99. To prevent or reduce    in          Five-Year & 1991 severity plant events or          Plans, Goal 3,              implement lessons learned degraded equipment,                Strategy Bi                from PVNGS and industry further improvements in            Objective 3. Goal operating experience              2, Objective 4.            Emphasize  quality, attention review program are needed                                      to detail,  and  timely to benefit from lessons                                        actions.
learned and to perform adequate and timely evaluation and corrective action.
(2.1.5(11)i 3.5.11) 100.NED personnel lack                  Five-Year & 1991 actual nuclear design              Plans, Goal 2,              technical  and  inter-experience.                        Strategy Ai                personal skills through 2.1.6(1) i 3.6.1 & 3.6.2)          Objective 2.                formal and informal training.
 
0                DER/PVNGS BU8INE88 PLAN  (INITIALVERSION)  CROSS-REFERENCE  MATRIX 30 a7UIeX  90 PAGE 33 BUSINESS PEAN DER OBSERVATION          DER LOCATION      CROS8 REFERENCE                        COMMENTS 101. Existing weaknesses                  Five-Year & 1991 diminish quality,                    Plans, Goal 3,              engineering support for quantity, timeliness                  Strategy D.                  operations and maintenance.
of engineering                                                              m support provided by                  See  also Entry Nos.
engineering:                          10, 11, 12, 13.
      -large EER backlog of largely insignificant issues;
      -inadequate control/
screening of EERs forwarded to        EED
      -unrealistic definition of system engineers'esponsibilities and  authorities;
      -inadequate management control of systems engineers'ork assignments;
      -overlap of responsi-bilities      among RNE, EED and NED;
      -unclear definition of function and authority of NED system engineer;
      -lack of urgency and team work in addressing engineering problems, providing plant support;
 
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      -inadequate staff to handle assume workload;
      -conflicting        work priority systems between engineering (onsite and corporate) and    site organizations;
      -lack of stable management:
work force;
        --policy and practices; direction.
(2 ~ 1 ~ 6(2) i 3.6.2, 3.6.3) 3 ~ 6 li 102.Continual management                      Five-Year & 1991            See  Entry No. 2 regarding changes impair both                      Plans, Goal 2,              review of progress on DER-morale and productivity.                  Strategies  A, B, C.        related actions at PVNGS (2. 1. 6 (3), 3. 6. 1)
Attract, train, develop    and retain a professional, Improve individual
                                                                          'performance and accountability (see Entry Improve communication and teamwork (see Entry Nos. 61,
: 69) .


30 0 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX PAGE 25 DER OBSERVATION DER LOCATION BU8INE88 PLAN CROSS REFERENCE COMMENTS 73'nadequate work orders;work packages and reference materials difficult to use.(2.1.3(2), 3.3.2 and 3.3.6)See Entry No.19.74.Inadequate outage planning and management.
ll f
(2.1.3(3), 3.3.4)See Entry Nos.16, 17, 18 75.76~77.Maintenance management not sufficiently aware of quality deficiency reporting system and equipment failure data trending program.(2.1.3(4), 3.3.5)Maintenance and work control center not understood nor implement quality deficiency-reporting system.(2.1.3(4), 3.3.5)Lack of coordination of activities during maintenance have adverse effects-delays and interference with proper root cause analysis.(2.1.3(4), 3.3.4)See Entry Nos.19, 20, 21.See Entry Nos.19, 20, 21.See Entry Nos.14, 15.
1
DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 26 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 78.Some lack of attention to equipment condition.
(2.1.3(7), 3.3.7)Five-Year&1991 Plans, Goal 2, Strategy B, Objective 4;Goal 3, Strategy C, Objective 1.See Entry No.25 regarding Entry Nos.61&69 regarding 79.MOV program weaknesses:-improper use of MOV data base training;-inadequate control of MOV setpoints;-lack of MOVATs baseline data for many MOVs;-lack of detailed disassembly and reassembly procedures;-lack of proper documen-tation for MOV setpoints;-incomplete/untimely response to industry experience reports concerning MOVs;-problems identified from failure data trending program.(2.1.3(8), 3'.8)See Entry Nos.4, 22.See 1991 Task Plans for Motor Operated Valves (MOVs).80.Equipment failure trending reports show high number of personnel See Entry No.72.


30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 0 PAGE 27 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS errors, including maintenance errors.(2.1.3 (9), 3.3.9)81.Inadequate parts availability.
DER/PVNGS BUSINESS PLAN (INITIAL     SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 35 BUSINESS PLAN DER OBSERVATION     DER LOCATION         CROSS REFERENCE                     COMMENTS 103. Overall    inability to            See  Entry Nos. 9, take timely, effective corrective action to 10, ll, 12, 13.
(2.1.3(10), 3.3.9)Goal 3, Strategy C," Objective 1;Strategy G, Objectives 2&3.maintenance support for operations; Five-Year personal ownership by initiating problem solving at the lowest practical work control processes.
resolve component or system    deficiencies or failures, a major programmatic weakness.
development of model work Complete training and qualification of work planners and schedulers by 1992.82.Inadequate communications and planning between materials management group and units.(2.1.3(10), 3.3.9)Goal 2, Strategy C, Objective 3..See Entry No.101.See Entry 26 for Goal 2, I
(2.1.6(5), 3.6.4) 104. Many elements of                     See Entry No. 1, Engineering Excellence              See also Entry Nos.
DER/PVNQS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 iJULX 90 PAGE 28 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 83.Inadequate basis for available inventory.
Programs far from                    2, 6, 40.
(2.1.3(10), 3.3')Goal 4, Strategy A, Objective 5.See also Goal 3, Strategy C, Objectives 2&3.warehouse.
complete.     (2.1.6(6),
inventory value below$140 million.implement preventive maintenance program improvements by 1991;implement standard equipment specifications for corrective maintenance.
3.6.5) 105. Some weaknesses observed            Five-Year and 1991 with design bases                    Plans, Goal 3,             critical, safety-related reconstitution program:              Strategy H,                 plant design basis
84.Some weaknesses in implementation of surveillance testing:-lack of attention to detail during planning;performance and review activities.
    -design discrepancies                Obj'ective 1, 2.           documentation.
(2.1.4(1), 3.4.3)85.Inadequate response to industry guidance on check valve testing.(2-1.4(3), 3.4')86.Comprehensive program and implementing procedures for augmented inspection of designated check valves not completed.
identified in      NED open items summary list not evaluated promptly for                                        configuration  management operability/report-                                           program by 1992.
(2.1.4(3), 3'.3)See Entry No.25..See Entry Nos.4, 29.See Entry Nos.4, 29.
ability;
30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL ERSION)CROSS-REFERENCE MATRIX PAGE 29 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 87.Plant Review Board performance unimproved performance ineffective:-known weaknesses continued;-improvement plan not yet effectively implemented.
      -operating, surveillance, maintenance procedures, FSAR and non-design-basis output documents not reviewed for adequacy and complete-ness.
(2.1.5(1), 3.5.10)88.QA audit program weak:-audits based primarily on T.S.&compliance oriented-inflexible with respect to discretionary invest-igation by auditors on bases of experience and expertise;-relatively few safety-significant items were identified during 1989.=(2.1.5(4), 3'')89.Many items identified from QA audits not properly managed and some corrective actions were not timely or appropr-iate.(2.1.5(4), 3.5.4)See Entry No.5.See Entry No.23.See Entry No.23.
(2. 1. 6 (7), 3. 6. 6)
DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX 30 J'ULY 90 PAGE 30 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 90.Further improvements can be made to the surveil-lance program.e.cC., in use of corrected-on-the-spot methodology to resolve deficiencies.
(2.1.5(5), 3.5.5)Five-Year&1991 Plans, Goal 3, Strategy B, Objectives 1&2.effectiveness of all organizations; Five-Year to conduct critical self-Improve proactive problem identification and resolution.
91.One weakness in vendor QA program-availability and use of vendor rejection data from site receipt in'spection process.(2.1.5(6), 3'')92.Weaknesses still remain in QA trending program resulting in inaccurate picture to management regarding extent of some problem areas.(2.1.5(7), 3.5.7)Five-Year&1991 Plans, Goal 3, Strategy B, Objective 3.Resolved.Evaluate and implement lessons learned from PVNGS and industry experience.
Material Nonconformance Report (MNCRs)program added.See Cover Letter transmitting PVNGS Business Plan regarding NRC review of documentation on DER-related actions.93.No"after completion of work" review of work requests by QC organization or any of QA organizat'ions.
(2.1.5 (8), 3.5.8)See Entry No.23.
30 JULY 90 DER/PVNGS BUSINE8S PLAN (INITIAL r RSION)CROSS-REFERENCE MATRIX PAGE 3L DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 94.Weak problem identification.
(2 1~5 (9), 3.5.9)95.Significant backlog of deficiencies.
(2.1.5(9), 3.5.9)96.Problem resolution and implementation of corrective actions slow.(2.1.5(9), 3.5.9)97.Urgency of problem resolution at lower working level not yet routine part of performance.
(2.1.5 (9), 3.5.9)98.Root cause analysis weak.(2.1.5(9), 3.5.9)Five-Year&1991 Plans, Goal 3, Strategy B, Objective 2.Five-Year&1991 Plans, Goal 3, Strategy B, Objective 6.Five-Year&1991 Plans,=-Goal 3, Strategy B, Objective 2;Goal 2, Strategy B, Objective 4.Five-Year&1991 Plans, Goal 2, Strategy B, Objectives 2, 3, 4, 5;see also Five--Year/1991 Goal 3, Strategy B, Objective 2 and Five-Year/1991 Goal 3, Strategy C, Objective 1.Five-Year&1991 Plans, Goal 3, Strategy B, Objective 4.Five-Year Ob ective 2, Improve proactive problem identification and resolution.
Five-Year Ob'ective 6, Improve management of station backlogs.See Entry Nos.94 and 25 for description of objectives.
See Entry No.'5 regarding Improve proactive problem identification and resolution.
Goal 3, Promote personal ownership by initiating problem-solving at the lowest practical level.cause and human performance evaluations.
I 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL RSION)CROSS-REFERENCE MATRIX PAGE 32 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 99.To prevent or reduce in severity plant events or degraded equipment, further improvements in operating experience review program are needed to benefit from lessons learned and to perform adequate and timely evaluation and corrective action.(2.1.5(11)i 3.5.11)100.NED personnel lack actual nuclear design experience.
2.1.6(1)i 3.6.1&3.6.2)Five-Year&1991 Plans, Goal 3, Strategy Bi Objective 3.Goal 2, Objective 4.Five-Year&1991 Plans, Goal 2, Strategy Ai Objective 2.implement lessons learned from PVNGS and industry Emphasize quality, attention to detail, and timely actions.technical and inter-personal skills through formal and informal training.


0 DER/PVNGS BU8INE88 PLAN (INITIAL VERSION)CROSS-REFERENCE MATRIX 30 a7UIeX 90 PAGE 33 DER OBSERVATION DER LOCATION BUSINESS PEAN CROS8 REFERENCE COMMENTS 101.Existing weaknesses diminish quality, quantity, timeliness of engineering support provided by engineering:-large EER backlog of largely insignificant issues;-inadequate control/screening of EERs forwarded to EED-unrealistic definition of system engineers'esponsibilities and authorities;-inadequate management control of systems engineers'ork assignments;-overlap of responsi-bilities among RNE, EED and NED;-unclear definition of function and authority of NED system engineer;-lack of urgency and team work in addressing engineering problems, providing plant support;Five-Year&1991 Plans, Goal 3, Strategy D.See also Entry Nos.10, 11, 12, 13.engineering support for operations and maintenance.
DER/PVNGS BUSINESS PLAN   ('INITIAL   SION) CROSS-REFERENCE MATRIX 30 iYULT 90 PAGE 36
m fly 30 JULY 90 DER/PVNGS BUSINESS PLAN (INITIAL-RSION)CROSS-REFERENCE MATRIX PAGE 34 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS-inadequate staff to handle assume workload;-conflicting work priority systems between engineering (onsite and corporate) and site organizations;-lack of stable management:
                                          . BUSINESS PLAN DER OBSERVATION       DER LOCATION       CROSS REFERENCE                       COMMENTS 106. Several    EDG  design              Five-Year & 1991           See Entry No. 105.
-work force;--policy and practices;
issues    identified.               Plans, Goal 3, (2 '.6(8),   3.6.7)             Strategy H, Objective 2.
-direction.
107. Numerous design change              Five-Year & 1991 packages cancelled for              Plans, Goal '3, no apparent reason or              Strategy H,                 Achieve necessary  and not uniformally'in-               Objectives 4 & 6.           desirable unit consistency.
(2~1~6(2)i 3~6 li 3.6.2, 3.6.3)102.Continual management changes impair both morale and productivity.
stalled in all units:
(2.1.6 (3), 3.6.1)Five-Year&1991 Plans, Goal 2, Strategies A, B, C.See Entry No.2 regarding review of progress on DER-related actions at PVNGS Attract, train, develop and retain a professional, Improve individual
      -poor initial modifica-tion screening by engineering;
'performance and accountability (see Entry Improve communication and teamwork (see Entry Nos.61, 69).
      ,modification process            Five-Year & 1991 needs -improvement;              Plans, Goal 3,             streamline the design change
ll f 1 DER/PVNGS BUSINESS PLAN (INITIAL SION)CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 35 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 103.Overall inability to take timely, effective corrective action to resolve component or system deficiencies or failures, a major programmatic weakness.(2.1.6(5), 3.6.4)104.Many elements of Engineering Excellence Programs far from complete.(2.1.6(6), 3.6.5)105.Some weaknesses observed with design bases reconstitution program:-design discrepancies identified in NED open items summary list not evaluated promptly for operability/report-ability;-operating, surveillance, maintenance procedures, FSAR and non-design-basis output documents not reviewed for adequacy and complete-ness.(2.1.6 (7), 3.6.6)See Entry Nos.9, 10, ll, 12, 13.See Entry No.1, See also Entry Nos.2, 6, 40.Five-Year and 1991 Plans, Goal 3, Strategy H, Obj'ective 1, 2.critical, safety-related plant design basis documentation.
      -Plant Modification                Strategy D,                process.
configuration management program by 1992.
Committee was                    Objective 4.
established.
(2 '.6(11))   3 6.13)


30 iYULT 90 DER/PVNGS BUSINESS PLAN ('INITIAL SION)CROSS-REFERENCE MATRIX PAGE 36 DER OBSERVATION DER LOCATION.BUSINESS PLAN CROSS REFERENCE COMMENTS 106.Several EDG design issues identified.
DER/PVNOS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRZX 30 O'ULX 90 PAGE 37 BUSINESS PLAN DER OBSERVATION               DER LOCATION     CROSS REFERENCE                     COMMENTS 108. Some instances                in which    See  Entry Nos. 4, licensee took a non-                      22, 76.
(2'.6(8), 3.6.7)107.Numerous design change packages cancelled for no apparent reason or not uniformally'in-stalled in all units:-poor initial modifica-tion screening by engineering;
conservative approach to design calculations:
-,modification process needs-improvement;-Plant Modification Committee was established.
      -several MOV parameters not well controlled or documented;
(2'.6(11))3 6.13)Five-Year&1991 Plans, Goal 3, Strategy H, Objective 2.Five-Year&1991 Plans, Goal'3, Strategy H, Objectives 4&6.Five-Year&1991 Plans, Goal 3, Strategy D, Objective 4.See Entry No.105.Achieve necessary and desirable unit consistency.
      -commitment by              NED  to reconstitute              all MOV design basis set points and develop formal thrust calculations                as part of response to GL  89-10
streamline the design change process.  
                  '2.1.6(13), 3 '  '5) 109. Ineffective implementa-tion of failure data trending (FDT) program:
      -neither maintenance nor                  Resolved.                See  Entry No. 2 regarding NED on distribution                                                review of progress on DER-list for FDT reports;                                              related actions at  PVNGS
      -programmatic and                EED                                site.
implementation weaknesses            limit effectiveness in                        Five-Year & 1991 improving equipmen't                    Plans, Goal 3,           plant, system  and reliability.                             Strategy D,               performance monitoring (2.1.6(14), 3.6.16)                    Objective 8.             program by March 1992.


DER/PVNOS BUSINESS PLAN (INITIAL VERSION)CROSS-REFERENCE MATRZX 30 O'ULX 90 PAGE 37 DER OBSERVATION DER LOCATION BUSINESS PLAN CROSS REFERENCE COMMENTS 108.Some instances in which licensee took a non-conservative approach to design calculations:-several MOV parameters not well controlled or documented;-commitment by NED to reconstitute all MOV design basis set points and develop formal thrust calculations as part of response to GL 89-10'2.1.6(13), 3''5)109.Ineffective implementa-tion of failure data trending (FDT)program:-neither maintenance nor NED on distribution list for FDT reports;-programmatic and EED implementation weaknesses limit effectiveness in improving equipmen't reliability.
(2.1.6(14), 3.6.16)See Entry Nos.4, 22, 76.Resolved.Five-Year&1991 Plans, Goal 3, Strategy D, Objective 8.See Entry No.2 regarding review of progress on DER-related actions at PVNGS site.plant, system and performance monitoring program by March 1992.
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Latest revision as of 03:58, 24 February 2020

PVNGS 1991 Business Plan.
ML17305B273
Person / Time
Site: Palo Verde  Arizona Public Service icon.png
Issue date: 07/31/1990
From:
ARIZONA PUBLIC SERVICE CO. (FORMERLY ARIZONA NUCLEAR
To:
Shared Package
ML17305B267 List:
References
PROC-900731, NUDOCS 9012280108
Download: ML17305B273 (261)
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Text

PVNGS 1991 BUSINESS PLAN JULY 1990 90i2280108 9'0073i PDR ADOCK 05000528 PDR

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V TRODUCTION "This initial version of the PVNGS 1991 Business Plan presents the one-year objectives for the operation of Palo Verde Nuclear Generating Station (PVNGS).

It also integrates PVNGS priorities into a one-year plan to help employees understand the PVNGS mission and goals.. Our mission is to generate electricity in a safe, reliable, economic, and environmentally sound manner that benefits our customers, owners, and employees. PVNGS is a business enterprise that must operate in a manner that best serves the interest of our shareholders and customers, The.1991 Business Plan consists of:

- A restatement of the goals, strategies, and objectives from the Five-Year Business Plan;

- A 1991 objective for each five-year objective and corresponding strategy;

- The organizations responsible for contributing to achieving each goal and;

- Numeric objectives for each department, as applicable.

The 1991 Business Plan supports the Five-Year Business Plan which presents the PVNGS mission and the long-range goals, strategies, objectives, and resources that support the mission. The 1991 plan is supported by task plans which identify activities and responsibilities for achieving yearly objectives. The Qve-year plan, the 1991 plan, and the task plans are updated annually to incorporate changes and statused quarterly to monitor progress and reQect achievements. All levels of PVNGS management participated in developing appropriate elements of this plan.

NOTE: The absence of a date indicates an ongoing activity or that the due date of an objective is the last day of 1995 for Qve-year objectives and 1991 for,one-year objectives. Due dates shown are the last day of the period indicated.

tg MISSION GOALS PVNGS 1991 S TRATEGIES BUSINESS PLAN MISSION: The mission of the Palo Verde Nuclear Generating Station is to generate electricity in a safe, reliable, economic, and environmentally sound manner for the benefit of our customers, owners, and employees.

Goal 1: safet - Protect the environment and the health and safe of the ublicandem lo ees. (JNB)

Strategies: A. Provide a safe work environment for all employees.

B. Minimize personnel radiation exposure and the generation of radioactive materials and waste.

C. Meet or exceed regulatory requirements.

D. Maintain safety equipment in a state of readiness to support plant operations and minimize challenges.

E. Minimize use of hazardous materials and production of hazardous waste.

Goal 2: Professionalism - Maximize individual erformance. (BEB)

Strategies: A: Attract, train, develop, and retain a professional, competent staff.

B. Improve individual performance and accountability.

C. Improve communication and teamwork.

Goal 3: Production - Maximize electric eneration and im rove or anizational effectiveness. (JML)

Strategies: A. Maximize production efficiency.

B. Improve effectiveness of all organizations.

C. Improve maintenance support for operations.

D. Improve engineering support for operations and maintenance.

E. Improve chemistry support for operations.

F. Improve outage planning, scheduling, and management.

G. Improv>> work control processes.

H. Improve plant configuration management.

Goal 4: Cost - Reduce overall cost. (ECS)

Strategies: A. Manage resources in a cost-effective manner.

B. Improve management cost control practices.

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1991 OB CYIVE: Maintain a Lost Work Incident Rate of 0.19 or less, Plant 0 rations Unit 0 sM r 0.19 Maintenance Unit Mntc M r 0.19 Plant Su ort DEB 0.19 Site Services 0.19 Technical Su ort GRO 0.0 Radiation Protection 0.19 Chemist 0.0 Nuclear Trainin EGF 0.10 Simulator Su rt DCB 0.0 Quali Assurance 0.0 Nuclear Fuel Mana ement PFC 0.0 Nuclear En ineerin & Su rt Services JEA 0.0 Site En neerin & Construction 0.0 Nuclear Safe & Licensin WFQ '0.0 Mana ement Services 0.0 Bud ets & Cost Control MJG 0.0 Human Resources 0.0 Communications DBA 0.0

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1991 OB CTIVE: Maintain a Severity Incident Rate of 2.00 or less.

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1991 OB CTIVE: Do not exceed personnel radiation exposure of:

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outage = 7.5% and non-outage = 2.5%.

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1991 OB CTIVE: Do not exceed personnel contamination events of:

Unit 1 = 110, Unit 2 = 180, Unit 3 = 180.

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FIVE-YEAR OB CTIVE 4: Do not exceed a three-year average low level waste volume of 160 cubrc meters/unit/year.

1991 OB CTIVE: Do not exceed a low level waste volume of:

Unit 1 = 225m, Unit 2 = 200m, Unit .250m 3;

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PVNGS 1991 BUSINESS PLAN Goal 1: Safety- Protect the environment and the health and safety of the public and employees.

~St t C:M <<d*gl 6 qi FIVE-YEAR OB CTIVE 1: Make responsible, coordinated regulatory commitments and meet due dates.

1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are available before making regulatory commitments. Track progress and meet due dates.

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FIVE-YEAR OB CTIVE 2: Make responsib]e, coordinated industry (e.g.,

ANI, NUMARC) commitments and meet due dates.

1991 OB CTIVE: Assure commitment scope is understood, coordinated with appropriate organizational units and resources are avaijable before mailing industry commitments. Track progress and meet due dates.

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$ TVE-YEAR OB CTIVE 3: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.

1991 OB CTIVE: Prioritize, track, and respond in a timely manner to approved recommendations from internal and external assessments.

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PVNGS 1991 BUSINESS PLAN Goal 1: Safety- 'Protect the environment and the health and safety of the public and employees.

Strate D: Mar'Irrain safety equipmenr in a state of readiness Io support operations and minimize challejtges.

-YEAR OB CTIVE 2:,Do not exceed one unplanned automatic reactor scram while critical per unit each year.

1991 OB CTIVE: Do not exceed one unplanned 'automatic reactor scram while critical per unit,

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PYNGS 1991 BUSINESS PLAN Goal I: Safety- Protect the environment and the health and safety of the poblic and employees.

Strate D: Maintain safely equipmetrt in a state of readiness to support, operatioirs and minimize challenges.

FIVE-YEAR OB CTIVE 3: Do not exceed one unplanned safety system actuation per unit each year.

1991 OB CTIVE: Do not exceed one unp]armed safety system actuation'er unit.

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PVNGS 1991 BUSINESS .PLAN Goal 1: Safety - Protect the environment and the health and

~St t E:Mii safety of the public and employees.

'4* d FIVE-YEAR OB CTIVE 1: Limit the production ofhazardous waste.

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  • d 1991 OB CTIVE: Evaluate production of hazardous waste and determine five-year and one-year-targets.

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'I Goal 1: Safety- Protect the environment and the health and safetv of the public and employees.

FIVE-YEAR OB

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CTIVE 2:

  • d *'! dp d 'h Evaluate use of non-hazardous materials versus d

hazardous materials annually and substitute as practical.

1991 OB CTIVE: Comp]ete evaluations of use of non-hazardous materials versus hazardous materia]s by February and substitute as practical by June, SNk:":,'".'.-'.~.~"sC4.'GRQANIZA71ON~'i'::::.'."::-.i.'.:.'.;~'::3k'." -;8@i.;LEAD"':.lN:.'I ra.ESPONSfSI:E-:.;:.,~REQUmED'Pd Plant 0 rations Unit M rs Maintenance 0 Plant Su Site Services Technical Su rt rt FCB DWC GRO Radiation Protection JMS Chemist JAS Nuclear Trainin Simulator Su rt X Quail Assurance X Nuclear Fuel Mana ement PFC Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin MC Mana ement Services Bud ets &, Cost Control-Human Resources X Communications

~ ~ H A PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

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AVE-YEAR OB CTIVE 1: Select qualified individuals to perform job functions.

1991 OB CTIVE: Define and document required personnel skills and select job candidates accordingly. Use the manager and supervisor development systems, backup candidate, and dual career path programs as appropriate. Provide equal employment opportunities in accordance with Action Plan. APS'ffirmative

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AVE-YEAR OB CTM< 2: Develop technical and interpersonal skills through formal and informal training.

1991 OB CTIVE: Identify training needs and requirements of each non-supervisory PVNGS employee. Prepare a training plan as part of the annual performance plan by April or within 60 days of selection for a job. Schedule training and assignments in accordance with plan. Attend scheduled training and carry out scheduled assignments.

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~St I A:A<<, i,d Ii'IVE-YEAR OB C'I IVE 3: Improve managerial and Ip, M, i p f i ip ,If:

supervisory skills.

1991 OB CTIVE: Identify training needs and requirements of each managerial and supervisory PVNGS employe'e. Prepare a training plan as part of the annual performance plan by April or withm 60 days of selection for a job.

Schedule training and assignments in accordance with plan. Attend scheduled tratning and carry out scheduled assignments.

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$ 7VE-YEAR OB t B: I p i Chid CTIVE 1:

Ipf>>d Integrate PVNGS Business Plan into daily work activtties to assure continuity and consistency of managerial direction.

1991 OB CTIVE<: Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

~St f 8: Ip idi d Ip*d' bitiO FIVE-YEAR OB CTIVE 2: Communicate standards and expectations clearly and consistently.

1991 OB CTIVE:. Develop and communicate management and department standards and expectations.

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FIVE-YEAR OB CTIVE 3: Develop and implement results-oriented performance plans and appraisals consistently by 3.991.

1991 OB C"IIVE: Develop and implement results-oriented performance plans and appraisals by April. Adjust compensation in accordance with appratsal by March 1992.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

~<t t B: I p i<'id IP< d FIVE-YEAR OB CTIVE 5: Require adherence to procedures in accordance with PVNGS policies.

1991 OB CTIVE: Adhere to PVNGS policy on procedure adherence (see rocedure 01PR-OAP01, paragraph 3.3, "Administrative ontrols Program")and P GS standards and expectations. Factor adherence to procedures into performance plans and appraisals.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

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  • biiiy FIVE-YEAR OB ECTIVE 4: Emphasize quality, attention to detail, and timely actions.

1991 OB CTIVE: Emphasize quality, attention to detail, and timely actions.

Managers and supervisors incorporate these as performance plan elements and reinforce in daily activities, staff meetings and one-on-one sessions.

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PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism '-, Maximize individual performance.

~Sk t 8: I p i Chid 'Ipg PVi%-YEAR OB CTIVE 6: Provide regular performance feedback throughout the organtzation.

1991 OB CTIVE: Provide feedback on individual, department, and company performance during one-on-one sessions and staff meetmgs.

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I PVNGS 1991 BUSINESS PLAN Goal 2: Professionalism- Maximize individual performance.

~rt IWVE-YEAR OB f C:Ip CTIVE':

i '>>dk Use dail activities to improve teamwork and morale throughout the organization.

1991 OB CTPi'E: Develop a plan to assess teamwork and morale by June.

Implement plan by October.

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.Mana ement Services Bud ets & Cost Control

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~Sk t FIVE-YEAR OB ECTIVE 2:

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Ensure managers and supervisors seek feedback from personnel.

1991 OB CTIVE: Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.

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$ IVE-YEAR OB CTTVE 3: Promote effective, ongoing communication with co-workers and peers.

1991 OB CTIVE: Conduct effective ongoing communication with co-workers and peer personnel at other plants and other PVNGS units.

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PVNGS 1991 BUSINESS'LAN Goal 2: Professionalism- Maximize individual performance.

~>t t G Improve communicanon and teamwork.

AVE-YEAR OB CTIVE 4: Improve effectiveness of external communications, particularly with PVNGS regulators.

1991 OB CTIVE: Evaluate effectiveness of current external communications, particularly with PVNGS regulators, and develop an improvement plan.

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I PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve

,organizational effectiveness.

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AVE-YEAR OB CTFVE 1: Achieve a three-year. average site equivalent availability (capability) factor of 75%.

1991 OB CTIVE: Achieve a site equivalent availability (capability) factor of 69%.

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PYNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness.

~St t A: M i ' d i *jgi AVE-YEAR OB CTIVE 2: Do not exceed a forced outage rate (unplanned capability loss factor) of 5% per unit.

1991 OB CTHE: Do not exceed a forced outage rate (unplanned ca abili loss factor of 9% er unit.

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PYNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness.

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l d*'ilac WT~-YEAR OB CTIVE 3: Maintain thermal performance of at least 99.5%

per unit.

1991 OB CTIVE: Maintain thermal performance of at least 99.5% per unit.

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PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness.

~St t B:Ip+*'**f AVE-YEAR OB CTIVE 1: Improve ability to conduct critical self-assessments.

1991 OB CTIVE<: Analyze department activities and identify appropriate performance indicators. Trend indicators at least quarterly to identify potential problems. Resolve problems in a timely manner.

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PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness.

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$ XVE-YEAR OB CTIVE 2: Improve proactive problem identification and resolution.

1991 OB CTIVE: Promote personal ownership by initiating problem-solving at the lowest practical level, Encourage and support problem identification and, as required, escalation to the appropriate management level for resolution,

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PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize eIectric generation and improve organizational effectiveness.

~St ItTVE-YEAR OB t B:ip CTIVE 3:

ff '*f Evaluate and implement lessons learned from PVNGS and industry experience.

1991 OB CTIVE: Evaluate and implement lessons learned from PVNGS and industry operational experience. Conduct and attend quarterly industry events training, as applicable.

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$ IVE-KAROB CTR': Improve root cause and human performance evaluations.

1991 08 CTHE: Critically assess the effectiveness of the root cause and human performance evaluation programs by June and implement approved recommendauons no later than December.

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tl jll PVNGS 1991 BUSlNESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness.

~St t B:Ip FIVE-YEAR OB CTIVE 5: Minimize repeat internal, NRC, or INFO findings.

1991 OB CTIVE: Minimize repeat internal, NRC, or INFO findings.

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PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness.

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1991 OB CTIVE: Develop or confirm that meaningful measures of station backlogs have been developed by March, and reduced by the percent assigned in the Task Plans, 5

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'Z<'..V4,:;< >g > <z:>" >> < g<>>><<(>,.> ~ P>~,"~>gag>kkP~K.::.5';.j':;,!<YgyM(k,:~:".:<>g>;.< > .": <t~w<'$49VE44P<"4~~<.>g~4gg@$ K.-'.<;":8~~~ Plant 0 erations Unit Mars Maintenance Plant Su ort FCB Site Services RG Technical Su ort GRO Radiation Protection Chemist Nuclear Traininp EGF Simulator Su ort DCB Qualitv Assurance RCF Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin Mana ement Services PDK Bud ets & Cost Control X Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: Production -' Maximize electric generation and improve organizational effectiveness. ~St t B:ipse'**f FIVE-YEAR OB CTHE 7: Achieve SALP ratings of 2 or better in each category by 1992. 1991 OB CmX: Contribute to 'achieving SALP ratings of 2 or better. Cause no severity level I, II, IIIviolations and fewer level IV and V violations than in 1990. Minimize events which would result in Licensee Event Reports. Plant 0 erations Unit M r Maintenance Plant Su rt FCB Site: Services PJC Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin EGF Simulator Su rt DCB Quali Assurance 'Nuclear Fuel Manaeement PFC Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Lfcensin Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA WrS~ ~ PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~Sk t B:I ~ <*' *** f FIVE-YEAR OB CTIVE S: Achieve INFO rating of 2 or better by 1992. '991 OB CTIVE: Contribute to achieving INFO rating of 2 or better by 1992, Plant 0 rations Unit 0 s Mer Maintenance Plant Su rt FCB Site Services PJC Technical Su rt GRO Radiation Protection PWH Chemistrv Nuclear Trainin EGF Simulator Su rt DCB Qualitv Assurance RCF Nuclear Fuel Mana ement PFC Nuclear En neerin & Su ort Services Site Eneineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control MJG Human Resources KDD Communications DBA f 4 PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~Sk t B:I p lj FDV-YEAR OB CTIVE 9: Integrate management information systems by 1994; 1991 OB CTIVl<.: continue integration planning and initiate implementation of enhancements to existing systems. (e.g., TRMS, MMIS, SIMS). ~i-',:-"'.-rk'.~ >"4"'BA'DYNAM':-.;lgPk%':,. ~43'-'4RESPONSIBIlB Y$"'~~. Plant 0 erations Unit 0 sM r Maintenance Plant Su rt FCB Site Services Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt DCB Quail Assurance RCF Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services PDK Bud ets & Cost Control Human Resources KDD Communications DBA PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Strate C: p'* i"' "* *"pp "I p FIVE-YEAR OB CTI'VE 1: Pr'omote personal 'wnership by initiating problem-solving at the lowest practical level. 1991 OB CTIVK. Promote personal ownership by initiating problem-solving at the lowest practical level. Factor problem solving and personal accountability into performance plans and appraisals. Plant 0 rations Unit M rs Maintenance Plant Su rt FCB Site Services PJC Technical Su ort GRO Radiation Protection Chemist Nuclear Trainin FGF Simulator Su rt DCB Qualitv Assurance RCF Nuclear Fuel Mana ement PFC. Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Idcensin Mana ement Services Bud ets & Cost Control MJG Human Resources KDD Communications DBA 0 PYNGS 1991 BUSINESS PLAN Goal 3: Production - 'aximize electric generation and improve organizational effectiveness. Strate C: Improve maintenance support for operations.. -YEAR OB CTIVE 3: Develop and implement standard equipment specifications for corrective maintenance. +6<<>><<< 1991 OB y~<<<<<>>'<<>><';.,"','<PSh"..y< rjP~gw~'$ CTIVK: >< . <<< <<<<<.';.<,'; '(,'C>>><'<<<(< ~<<, +4<<<(>>>>>,,((,g.<<<,<<$ ,~g<<y>>(<(( <>>>>><<<,((<< <<<"g>>.". >><@,i~>><(gP>v<<<P~<,.4 N'".".:;>><< ..~, .<<,..<>>0....,.>>>>( j; l ', Develop and implement nine I'9) standard equipment specifications for corrective matnfenance. ...<<) g';.<<<<y '<<>" <<<>><<<<'<.,"<<~(>><.?~@AS .$ , <<(>><.)< > .. >%.S... . <>.?>ZP<>> <<>>(4 <<4<<<<> <<> '<A'. j:.,'"..I<>j'~~~/>jul <'yg~~gP<$ Pg~<'.,>>><<<>,+~'(>>>P ~~>RS8PQHSNf', Plant 0 erations FCB Maintenance Plant Su rt Site Services MJB Technical Su'rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quail Assurance Nuclear Fuel Mana ement Nuclear En neerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Ucensin BSE Mana ement Services Bud ets & Cost Control X Human Resources X Communications X ~ ~g ~1 PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. a ~Set C: I< ' I< f %PE- YEAR OB CTIVE 4: Improve predictive maintenance program. 1991 OB CTIVE: p<~ +g~~>Q+(QQ>g<,,QK ~~44<~4g,P<',,q+g4. ~4g+Q<~'~~4 ';:,~ ~jjg@4jy<y%P+oj4y~<w+~j'j,, < g4'(+~~X+'O'ORO'A'NIK'A'8'JO@gF'~4&~"-'~kg .<j,:<P implementation procedures. ',:~<<.>" 4 .. )<. Establish the predictive maintenance program through of departmental <CV/A.<<SA(4()<...A<<@(<,p$ <<gg)< y<..>gq and maintenance ~i+)joe+< .,g<g>$ 'y~ '<<~4~ j. Q%;,o',y~>.'4.+g, @z Q(+4+~C+4,'P~~~>, N+p<gg< RRR. 8iRE6K>.' Plant 0 rations FCB Maintenance Plant Su rt Site Services SP Technical Su ort - GRO Radiation Protection Chemist X Nuclear ~inin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement X En ineerin & Su 'uclear ort Services Site En ineerin & Construction Nuclear Safe & Licensin BSE Mana ement Services X Bud ets & Cost Control Human Resources Communications hk PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~st t o Improve maintenance support for operations. FIVE-YEAR OB CTIVE 5: Improve capability for calibration and control of measuring and test equipment. 1991 OB CTIVE: Establish a calibration shop for contaminated tools and implement an electronic tracking and control program. Plant 0 rations Maintenance Plant Su ort X Site Services SP Technical Su ort GRO Radiation Protection JMS Chemist Nuclear Trainin X Simulator Su ort X Quali Assurance X Nuclear Fuel Mana ement X Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin BSE Mana ement Services X Bud ets & Cost Control X Human Resources Communications X I PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~<t t C: Improve maintenance support for operations. IIVK-YEAROB CTIVV~ 6: Improve control of special and previously used tools. 1991 OB CTIVE: Implement electronic control and tracking of tools. j~$(~50NB).~i(jl'j N"'REQURE5 "'"':: Plant 0 erations X Maintenance Plant Su ort Site Services SP Technical Su ort GRO Radiation Protection JMS Chemist X Nuclear Trainin X Simulator Su rt Quali Assurance X Nuclear Fuel Mana ement X Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin BSE Mana ement Services Bud ets & Cost Control X Human Resources Communications X 11 PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve 'rganizational effectiveness. """"'""">> f""' -YEAR OB CTIVE 7: Improve electronic work order program. 1991 OB CTFVE: Implement SIMS program changes to support new work flow and on-line approval.

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Plant 0 rations X Maintenance RAJ Plant Su rt X Site Services MJB Technical Su rt Radiation Protection Chemist X Nuclear Trainin LRM Simulator Su rt Quali Assurance CNR Nuclear Fuel Mana ement X Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin X Mana ement Services X Bud ets & Cost Control X Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~<t t D: Improve engineering support for operations and maintenance. FIVE-YEAR OB CTIVE 2: Disposition engineering requests for support based on operational priorities and mthin established time frames by 1992. 1991 OB CTIVE 2: Identify and evaluate the various types of engineering requests received and establish realistic resolution time frames to be achieved by 1992. Plant 0 rations FCB Maintenance Plant Su rt X Site Services Technical Su ort GRO Radiation Protection X Chemist Nuclear Trainine Simulator Su rt X Quail Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin X Mana ement Services Bud ets & Cost Control X Human Resources X Communications X I'A PVNGS 1991 BUSINESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. ~St t 0: Improve engineering support for operations and maintenance. FIVE-YEAR OB CTIVE 3: Meet established schedules and turnaround items for engineering products and commitments. 1991 OB CTIVE: Determine present schedule performance for engineering commitments and output documents. Establish an action plan which includes performance improvement goals. (~K%~"'~8~@!NCORGANIZAVlONSF4:"k4."-.'.:44K'!4~::WLBMYk45I."'.RKSPONSIBLB> kahi5UlRES":-.'."'; Plant 0 erations FCB Maintenance Plant Su rt Site Services DJM Technical Su ort GRO Radiation Protection Chemist X Nuclear Trainin Simulator Su ort Quali Assurance X Nuclear Fuel Mana ement PFC Nuclear En 'neerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources X Communications X 'a PVNGS 1991 BUSINESS PLAN Go'al 3: Production - Maximize electric generation and improve organizational effectiveness. ~<t t D: I p g

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$ 'IVE-YEAR OB CTIVE 4: Continue to streamline the design change process. 1991 OB CTIVE: Work with design process users to identify areas or methods that would streamline the process. Develop a plan and. schedule to implement the recommended enhancements. Plant 0 erations Maintenance X Plant Su rt Site Services DJM Technical Su rt GRO Radiation Protection X Chemist Nuclear Trainin X Simulator Su rt Quail Assurance X Nuclear Fuel Mana ement PFC Nuclear En eerin & Su ort Services Site En neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources Communications X H p a< ~,p PVNGS 1991 BUSlNESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. t D: Improve engineering support for operarions and maintenance. FIVE-YEAR OB CTIVE 5: Continue to improve the quality of engineering products. 1991 OB CTIVE: Continue developing and implementing a process to measure the quality of selected engineering products. Evaluate present quality of engineering products and establish an action plan which includes performance improvement goals. +<< < Plant 0 rations Maintenance Plant Su rt X Site Services Technical Su rt GRO Radiation Protection X Chemist Nuclear Trainin X Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En 'neerin & Su rt Services FCP Site En 'erin & Construction Nuclear Safe & Licensin Mana ement Services- X Bud ets & Cost Control Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~sa t Il: Improve engr'careering support for operations and maintenance. FIVE-YEAR OB CTIVE 6: Develop a common engineering work management system by 1992. 1991 OB CTIVE: Identify and evaluate the various work management systems in use within the engineering organtzation. Fstablish the successful attributes of an engineering work management system and develop an action pan to achieve implementation by 1992. kg pj~Q(j)p @>~rg ~> gp+~ h~$ '~pe py/yyy 4~'<jap>gvKQw ygc ~~prjp ~g ~ '~~$5p 1 M j+cc yBxj ~~~a'+@ @<++X+ +~Q$+g 4 ~'.j>j g/g Yg c (~w) NOWB)~g~~::: giX("5'~w'ORGANIZRVIQNPP~h@("":"+'~@ >~" -"i'$$~:~4 ~~RBSPONSSLB~'lant 0 erations X Maintenance Plant Su rt Site Services JED Technical Su rt GRO Radiation Protection X Chemist Nuclear ~inin X Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control X Human Resources X Communications X "W4W PVNGS 1991 BUSlNESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~<t t <? Improve engineering support for operations and maintenance. FIVE-YEAR OB CTIVE 7: Perform 50% of PVNGS engineering work in-house by 1992. 1991 OB CTIVE: Define categories of engineering work performed by APS and outside engineering firms. Determine existing percentage levels of work by these groups and develop a plan to achieve 1992 objective. a +~! <! ?<<... N <?<?,?h? .'!??<i?'?.,<<'<'!,<<'.. <<?.:<< ' ',,: ': ' >!.! .>++ Q+<~.?. ~>>,q,<< ~+<~,,qQ<, <.;wag><a,! ?< <.q,?; i?.<<<<gh:! aNp.W!Y !<: ? 'Q'<< '<<'. '. !<'<.<<!> '!!:.."':r.!hg"Y ":; ;"~84~,."p'g...r'.."%,'~; .)INK.c <?Qc&,,<+N!'?"Qq<,?,?p+~g~~~~~~g ~ .".';".  ?? 4 ! !!i ~gppg~ ~~>,g4 o:,<+.g?:g: ':e',.'"i ~'.""4";'.i~gÃQNB~e~ QUIRED:>i":: Plant 0 rations Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt X Quali Assurance PFC Nuclear Fuel Mana ement Nuclear En ineerin & Su rt Services Site En eerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control X Human Resources Communications 'I PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~R"'> D: >>"" "<'"*'"<*">>'"f"o*"" FDTE-YEAR OB CTIVE 8: Establish a plant, system, and component performance monitoring program by March 1992. 1991 OB CTrVE: Define the requirements and scope of the performance monitoring'program and develop a plan to achieve the 1992 date. '> <><gy<<gi A~Q%iVc> <<gg~~..~> '>; x('<.: <<>>>>A >g" ">.'::". >."MX'>~4~oa<>, K>AN<I<'h4:4'PW+i4NA'~>Jk~~~nzVN<+~Ah~rVP<& ~ <(.;<<':>><')'<'<'N~b'.. >g>@>, .>-, >.,<", . ~~,", MAR)~'S<>~X<i...~,. ~'> ~ i .><<< '<</:,<' 'y" '..., >%>/ST~.~:,<<'~qq~~rA~%~~gPQ>:,~<@5<~~~> Y, i?.> > ><'<~<'4<~&c%%Vc@k~Vc'N@N%'44&5&a'x'cA".cY~Vk".:;~ ""'g""'j".8w"'kRGANIZATION~ike~ec'+'R4@ @"'":'3'~AD"~Y$ @RESP~QNSKLB4'lant 0 rations Maintenance Plant Su rt X Site Services SP Technical Su rt GRO Radiation Protection Chemist X Nuclear Trainin Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources Communications X 0 PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. t <:I > *I '<<*pp f E-YEAR OB CTIVE I: Achieve a chemistry performance index below 0,15. 1991 OB CTIVE: Achieve a chemistry performance index below 0.18. >4<,g~~<~i>>(~><'j~<<<'i444':jv ." .';.'~",j<<4'. '<,'j',>s> >>-,'."$~<,j .."~<i,'.Py 'j "j~jg+<:><<4 jgqs <<' i>@F4'>):.%GRQABlz'ATIGN".">ÃY!!03':.'-'>:<Hrv!f-'EA'Dt+><t i"RBsPGNs13rE<::,gRROUlRED,:: Plant 0 rations Unit M r Maintenance Plant Su rt Site Services Technical Su 't GRO Radiation Protection Chemist JAS Nuclear Trainin X Simulator Su rt= Quail Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En neerin & Construction Nuclear Safe & Licensin DNS Mana ement Services Bud ets & Cost Control X Human Resourus- X Communications. Qo. lb ' PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. t >>I>

  • J '>*pp f p FrVE-YEAR OB CTIVE 2: Improve chemistry controls for incoming demineralized water.

1991 OB CTIVE: Evaluate monitoring of demineralized water at the water reclamation facility for chlorides, sodium sulfate, and total organic carbon. Use INFO document 88-021 tn the evaluat ton and complete in 1990. Address any recommendations in 1991. Plant 0 rations Maintenance X Plant Su rt DEB Site Services Technical Su ort X Radiation Protection Chemist Nuclear Trainin X Simulator Su rt X Quali Assurance X Nuclear Fuel Mana ement X Nuclear En neerin & Su rt Services X Site En 'neerin & Construction X Nuclear Safe & Licensin X Mana ement Services X Bud ets & Cost Control X Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~ I '*ii f i FIVE-YEAR B CTIVE 3: Improve chemistry controls for closed cooling systems. 1991.08 CTIVE: Develop and implement a corrosion monitoring program by February. ";.?>'?'Y" <: .'Y?'<< <<Y:? N4,:,?;,>?."4. ,.<<<4<><<<?<<?,. ...: '.? .'" > " ? 8A ?p '", v, )'< >?<> Yr<< ><<< ~< (4, <<>+~>., CQ~<?..~ A~?;?,<.o...>?<<> 5.<M<<>>'>g@?.<<., C3'Si,'$<pp<$ ~ ~<~4<4g?<4. .<<<? >.'.: ?<</<4%(p  ?>?, >'>.?>. gj@W?g,g<<g+~pri?q~(?<<p '.~".:g~W<<< '<<t<><.<i<<+>?~~@> pr 'r<i'<? <y+~p<~~@j)"'(i,> @gy'< Z<jk<F< )>X ++'C jjjjjjp~>.<'<<~?'<g P~"'PjPg$ ; koQQ~ j~?<<QQN Plant 0 rations X Maintenance Plant Su rt Site Services X Technical Su rt GRO-Radiation Protection Chemist JAS Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement X Nuclear En ineerin & Su rt Services Site En ineerin & Construction X , Nuclear Safetv & Licensin DNS Mana ement Services X Bud ets & Cost Control Human Resources X Communications X PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation arid improve organizational effectiveness. ~St t I:I p g*.pt >>la J d hia M g -YEAR OB CTIVE 1: Plan and control outages to meet schedules. 1991 OB CTXA<~: Plan and control outages to meet schedules. Unit 1 = 45 days, Unit 2 = 70 days, Unit 3 = 70 days 'jjj9jy)'Q,ONE, '",~(%@:., A?~~<':: ~'::ORGANIZATIONii-":,"'~Y4&k~E"'"-4-.'-<<'4".BAD.f".'~4 iRBSPONSIBKK wRBQUfREDS Plant 0 rations Unit M rs Maintenance Plant Su ort FCB Site Services CDM Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin EGF Simulator Su rt X Quali Assurance CNR Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin ACR Mana ement Services Bud ets & Cost Control LOI Human Resources KDD Communications X 1 f I I PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and effectiveness. improve'rganizational ?pt>>ii>**/dt's> ~>t t >>:? p M g FIVE-YEAR OB CTIVE 2: Conduct annual analysis of past outages and industry outage experience to identify and correct major contributors to lost time. 1991 OB CTIVE: Analyze 1990 PVNGS and industry outages by June to identify and correct major contributors to lost time. gc; )>$j'g4.M~cg>" PjY.'(>Qgp:j>jg y>>P .>>?Pt$g>~',g>>,'.?..y '4 "C ">>AP>4$ P+P><,;)'.gQ?'4( 'Qp>q>>'??'>> j,%>g>j jyrwp(jgpg+c",'>>>pjq $ Yjp?? jap'>>>>>p. pg5'": '?" .j g+$ >>M?k~ppspp>j.<pigpgcg>g$ ppc4+cg:? >g? @gg>(gal~,pit>>gy. cg )Q, ~tp@~p.3cp $$ 3gp%~>> i:,>'jpgPpj,,p<g~pg>pp>'+i"Q. M'"@~~ArP/d%~'ORGANIZATIONS!~S~"4~4'W~ %~~YIZAD+i:,:ii%~5RBSPONSKLB'. :"%REQUIRED:4 Plant 0 erations Unit M r Maintenance Plant Su rt FCB Site Services CDM Technical Su rt GRO Radiation Protection JMS Chemist Nuclear Trainin Simulator Su rt X Quali Assurance RNP Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin & Construction Nuclear Safe & Licensin Mana ement Services Bud ets & Cost Control LOI Human Resources KDD Communications X If t ~ 4 F PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve r organizational effectiveness. ~<t t <:I< * <*pt ig,*< <ling, NVfE-YEAR OB CTIVE 3: Reduce in-processing time for outage contractors. 1991 OB CTIVE: Reduce in-processing time for outage contractors by 10%. AVP:. P'~S<<-'gV.<" .. 'NR: " <x~~gym~k~+%YQ'~~~;.>%ay>m($ '8" '@N'8:4<'.<XP gvgg-~<."'<g<"~ .'-~, ": j<'.V!"" .dd Ã+~ '-0"~~." '; < W." C Pk~'.~'.<"o<". '. '-'x"'" YÃ4C5.. x >~.<4g".~~p<g~<<<4S>%-~~~<.~%4g+pg<<>g<QS~>~.<~ >g%F/',:~Kg+~<<,'M~ ~ ~c :(>@~~.sg~~+..~g~wo~~p~y~Q~ gg~3 IK'~ ~<'"'"--" ""~4~% P.,,j~g~pg+~Ne~~y <+ '(VjjpC%$@PPjj, +Qg(;]AY'< pNg+j'jPP ckPg(~:/ KjPg4)cj)4g@P'r@~4<j4jj +~ +95 ~.".:I.'BAD",,@,'.', imPONS@iI.'i>:.. 55REQUPEDN~ Pj<'<.jQaQ5,'@~+~~;-i'm6YiimIZAmO'N,"::.'8+~!,.'..."%<i ~~j~iNGÃpg~4%F~" Plant 0 rations Maintenance Plant Su ort Site Services Technical Su rt X Radiation Protection Chemist X Nuclear Trainin Simulator Su rt X Quail Assurance CNR Nuclear Fuel Mana ement Nuclear En ineerin & Su ort Services X Site En 'neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources KDD Communications 'I '~ VD I PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~Sf g g:I g<<g*gg>>lg**g*g Igg, >> g FIVE-YEAR OB CTIVE 4'- Imp]ement plan to ensure adequate summer capacity. 1991 OB CTIVK: Develop a standard operating cycle and ensure adequate g7<<':.' /<$7++ ~g @~V/7g ~ Pg;,g<<<g;. ~ ~.'<<:,, yi~+I+ <g .~ z ~.g., 2@ g < gyg.>>>>g capacity during the summer. ~;;g<>>'< '.<..v'.' .. /7+4<'g >>X<' < 5<<,. '<7. ' '4<; <A'"< . '<>><<V;. <77AM 837<>5~'>> ). >z4WQ g><g."" "q 7e>> ... P~>> '; ';: >>>>(<;)7>>>.'>>>$ 7.( 7<<+<+ > ygQ)g>>gPkP<Pgg< P~+<>>P~<g4 C~~kPk'URSAHIKAflON."-;~ ',=-!"FAA::@FFAi;BAD..-,".:.4'-;4RBSPOHSTBLPA ~'."'.RB VIREO~).'"' Plant 0 rations Unit M rs Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection X Chemist Nuclear Trainin Simulator Su rt X Quali Assurance X Nuclear Fuel Mana ement PFC Nuclear Eneineerin & Su rt Services X Site En ineerin & Construction Nuclear Safetv & Licensin ACR Mana ement Services Bud ets & Cost Control Human Resources Communications X PVNGS 1991 BUSINESS PLAN Goal 3: Production - Maximize electric generation and improve organizational effectiveness. ~<t t G: > ><<k I> FIVE-YEAR OB CTIVE 1: Reduce work order rejection rate by 10% each year. 1991 OB CTIVE: Determine work order rejection rate by March and reduce by 25% of the identified value. Plant 0 erations X Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection Chemist X Nuclear Trainin Simulator Su rt Qua)i Assurance CNR Nuclear Fuel Mana ement Nuclear Eneineerin & Su rt Services -Site En neerin & Construction DBF Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control X Human Resources Communications q f ...cnQL PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize'electric generation and improve organizational effectiveness. ~St t G: Improve work control processes. FIVE-YEAR OB CTIVE 3: Complete training and qualification of work planners and schedulers by 1992, 1991 OB CTIVE: Develop and implement an annual technical training program. <<v,'<<<>>>>> >.<>> g<<'>> >wc>< .'.z>>'<.<. <<>.,, >>..>>,>> ..< &<<<<< >,, <<<qp+q.<,,<<><,>>>>r<< $ ~(< <<zQ>>v>>(>).><>>+gy<<j><y)<<<>><<>, ><>>>>, <r>><....,.,.<sm..>>..., .... ~ ~ ....<,@,>>>,<,pyy>g.>>><<>> ~ >><< ...,~<<,>> <<<,><<>@a.,<c ,<>><<c;x>,zr.><zx >>@<4'j<<<%i4g@gs'.ps>%'w'g'i'.>>g ..>>>>+'>>>>4>:"".n4yi: 4 gv$+g>gk>>AA+~+~%% 4k(@'cck4p'Ncg+;!<<>><'>>g<'r>',,:~:.>'":;x'<<~j<,",::~g .','j ".'..gt'r-:@<'.a4450Mf~$ KA'PJON:-."is'".':',',@~r "i >'ge>>'lant 0 rations Maintenance Plant Su rt Site Services Technical Su rt X Radiation Protection Chemist Nuclear Trainiri Simulator Su rt Quali Assurance X Nuclear Fuel Mana ement Nuclear En ineerin 8c Su rt Services X Site En 'neerin Sc Construction Nuclear Safe h Licensin X Mana ement Services Bud ets 8c Cost Control X Human Resources X Communications X PVNGS 1991 BUSINESS PLAN Goal 3: Production- Maximize electric generation and improve organizational effectiveness. ~Sk i G: Improve work control processes. $ 'IVE-YEAR OB CTIVE 4: Complete simplification of work control processes by 1992. 1991 OB CTIVE: Evaluate and implement approved recommendations of the Work Control Task Force. Plant 0 rations Unit Mars Maintenance Plant Su rt Site Services Technical Su rt GRO Radiation Protection Chemist Nuclear Trainine JPF Simulator Su ort Quali Assurance CNR Nuclear Fuel Manaeement X Nuclear En 'neerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control Human Resources X Communications PVNGS 1991 BUSINESS PLAN Goal 3: -Production- Maximize electric generation and improve organizational effectiveness. r Strate H: Improve plant confi'guration management. FIVE-YEAR OB CTIVE I: Improve the plant configuration management program by 1992. 1991 OB CTIVE: Evaluate the existing configuration management programs and processes to identify areas needing improvement. Implement required changes identified in the evaluation consistent with developed program ~ >>e.. . 'X>> PK '%.6>( ~ '.": ( ">> +">>>>': yPp'>>aPg P)y~ "(ke '...':>>>>::,' ~wvg~+~.4%~~'N~~lwy4<.'( ~ K%>>~.-'..",~ '<cà %>. .... A.". schedules. ', a>>, cc"( ..r a; RA@KOe>>UFwaX@a:.ye ~~8 .,>w>>.,>+a 4 . . c . <r '~ >> .. >>5... '""+p<~~$%$*gp'$""~kg"@<g@@$ w4>> 'g44'y 4g~')g4.""": ORGANIZkFJ'QN ':"'- "-" '"'k ""' 74~'MAD>r>>"'MSPONQBM'RBQUJRED ""-"- Plant 0 erations X 0 Maintenance Plant Su ort Site Services JED Technical Su ort GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt X Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications PVNGS 1991 0 Goal 3: Production -'aximize electric generation BUSINESS PLAN and improve organizational effectiveness. ~sf t H: Improve plant configurarion management. FIVE-YEAR OB CTIVE 2: Comp]ete critical, safety-related plant design basis documentation. 1991 OB CTIVE: Meet design basis reconstitution program commitments. '>'s-":":"'" """:GROANIZAV(0N~'""""""""'i"'"'" "RBSPONNBLB'.@'RE0UFRED'. Plant 0 rations Unit M rs Maintenance Plant Su rt Site Services JED Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En ineerin '& Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications 4 II ~ t* le P C'a PVNGS 1991 BUSINESS PLAN Goa1 3: Production -'aximize electric generation and improve organizational effectiveness. ~(t t H: < < pt Jig FIVE-YEAR OB CTIVE 4: Limit design changes. 1 91 OB CTIVE: Limit design modification work, both new and in progress, to that which resolves safety or regulatory issues supports unit restart, continued operation, or >s speciftcalfy identified in the Long Range Plan.

'PL'BA'DVA~"vRBSPOÃSBBBl ""'MQURED%':

Plant 0 rations Unit M rs Maintenance Plant Su rt FCB Site Services RG Technical Su rt GRO Radiation Protection Chemist Nuclear Trainin Simulator Su rt Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications X I sl PVNGS 1991 BUSlNESS PLAN Goal 3: Production -'aximize electric generation and improve organizational effectiveness. ~St t K I I pt fi ' $ 7VE-YEAR OB CTlVE 5: Achieve simulator certiocation by May 1991. 1991 OB CTIVE: Submit certifIcation documents by March and maintain certification. P3Z~M@(k~~~."ORE'N12AvioN"".~.'::-"~Mk4.",:)h.:j'4'lant 0 erations FCB Maintenance Plant Su ort FCB Site Services Technical Su ort GRO Radiation Protection X Chemist Nuclear Trainin Simulator Su ort DCB Quail Assurance X Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction X Nuclear Safe & Licensin ACR Mana ement Services X Bud ets & Cost Control X Human Resources X Communications ~C 'l> ~ e I f 1 ,;s,~)4 4, PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St k A:M FIVE-YEAR OB CTIVE 2: Maintain five-year annual operations and maintenance budgets at the 1991 level. 1991 OB CTIVE: Meet or underrun budget. Establish 1992 budget at or be]ow the 1991 level. gS<Xg @%~Bi i.<> +$'>.<'<<y9 <<r,;. ".,',> p</>,<<<. ~<tg++<g$ g + <<:z: <<<<M>>+> <",<<<>A<K g>~< +qQ<<<<<g<<( '>>.'>@><<:,'%%sat<'A~e4:+8 <> <.<Q<~<<+h><< . '<<- '.,"<<<<>.,~~yx~>r<<<<<<q~<<<'kg;<P<"<w <<,C x% > i ><<: .'",'l<WY@ORQA'NIZATION-::'";;.!'::+&":.'WX~MMfl':gRHSPOP@19L!K' OMBCI'IVY Plant 0 erations Unit M rs Later Maintenance Plant Su ort FCB Site Services BGC Technical Su ort GRO Radiation Protection VSH Chemistrv Nuclear Trainint. EGF Simulator Su ort DCB Qualit Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su ort Services Site En ineerin & Construction Nuclear Safe & Licensin JRL Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA 4 '4 gr( a1 ~ P 'I Ag0 ~V I 1$ 0 V VW lt"~' Jlt <<s PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St t <: >< g IiTVE-YEAR OB CTIVE 4: Maintain average capital improvement costs be]ow $ 100 million per year. 1991 OB CTIVE: Meet or underrun capital budget. Plant 0 erations Unit M r Later Maintenance Plant Su ort FCB Site Services BGC Technical Su rt GRO Radiation Protection VSH Chemist Nuclear Training EGF Simulator Su ort DCB Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin Sc Su ort Services Site En neerin & Construction Nuclear Safe 4 Licensin Mana ement Services Bud ets A Cost Control Human Resources KDD Communications DBA C 1S(+ I f p PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~ct t <:M g FIVE-YEAR OB CTIVE 5: Maintain average warehouse inventory value below $ 140 militon. 1991 OB CTIVE: Maintain warehouse inventory value below $ 140 million. "'> r<<?>>p "'cr>: W "'y>Spy,yy'<<@'y>> ,~A 9@-, <.@qyg>>g+4~P0,.<<P,.',(.<,j>>X,, ~,<, >INC>'gg v~q>y>>y><>>><y,>><.,>><<: .<<'>>< >y>>.~>>r(,<<>>r~r ..>,.%>> ey: .:., ~.. ~...'>>< < &pC<<P~ckg4>>Ak~'>>N<'>><y?<CCC>%<'>>Wgc'.>><ry.:'",P~y><y . I';, <: <<<<<9 gy<g<<~<<~+'6<4, '+vlcc.i~/4+" "yy<c' cy<<.""P>>Y':: '>>qi><<>>~y' Cj~g&'cga?<<<.y4>4~<4 <<<S<" c r< ~5$4NONEN@j 4'.:y'<<<<N>3eSS'oRGAh'1zATiGNR'%.'".~i~~r~".:RN RREEQUGK8i~: Plant 0 rations X Maintenance Plant Su rt DEB Site Services LBS Technical Su rt GRO Radiation Protection VSH Chemist Nuclear Trainin Simulator Su rt Qua]i Assurance X Nuclear Fuel Mana ement Nuclear En 'neerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services X Bud ets & Cost Control Human Resources X Communications X II g pre II ,'n 4 ~ PVNGS 1991 BUSlNESS PLAN Goal 4: Cost- Reduce overall cost. ~<k t 8:Ip<<g FIVE-YEAR OB CTIVE 2:

  • Minimize overtime within budget.

1991 OB CTrVE: Meet or underrun overtime budget. " <+@%PA>OROAt4MQN-~~>s"" " @~<+I BAD ~"-@ B,ESFONSKE' Plant 0 erations Unit M rs Later Maintenance Unit M rs/RAJ Plant Su rt FCB Site Services MSW Technical Su rt GRO Radiation Protection VSH Chemist Nuclear Trainin EGF Simulator Su rt DCB Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En neerin & Construction Nuclear Safe & Ucensin Mana ement Services Bud ets & Cost Control Human Resources KDD Communications DBA 1(+ ~< . PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St $ 7VE-YEAR OB t B:Ipg>>* CTIVE 3: tp Maintainstaff includinglongtermcontractors,no greater than 3211. 1991 OB CTIVK: Meet or underrun authorized manpower budget. Plant 0 rations Unit M 691 Maintenance Unit M r/RAJ Plant Su ort FCB Site Services PJC Technical Su ort GRO Radiation Protection PWH Chemist Nuclear Trainin EGF 14S Simulator Support DCB ING IN TRNG 4 SITE SVCS Quail Assurance 135 Nuclear Fuel Mana ement PFC 37 Nuclear En ineerin & Su ort Services Site En neerin 8c Construction 124 Nuclear Safe A Licensin Mana ement Services 16 Bud ets & Cost Control 37 Human Resources 31 Communications DBA 4 I 0'oe lpga 0 PVNGS 1991 BUSINESS PLAN Goal 4: Cost- Reduce overall cost. ~St t B: Ip g

  • Ip FAX<-YMR OB CTIVE 4'Improve cost and budget reporting.

1991 OB CTIVE: Establish budget and cost reports, assumptions, and definitions for inclusion in the 6udget preparation package. Plant 0 rations Unit M rs Maintenance Unit M r/RAJ Plant Su rt FCB Site Services BGC Technical Su ort GRO Radiation Protection VSH Chemist Nuclear Trainin Simulator Su ort Quali Assurance Nuclear Fuel Mana ement PFC Nuclear En ineerin & Su rt Services Site En 'neerin & Construction Nuclear Safe & Licensin Mana ement Services SMT Bud ets & Cost Control BAR Human Resources KDD Communications DBA 1991 TASK PLANS (Drafts) o Motor Operated Valve (MOV) Program o Maintenance Improvement Program MOTOR OPERATED VALVE (MOV) 1991 TASK PLANS (draft) Task 1 thru 11 Nuclear Engineering Task 12 thru 16 Site Maintenance Task 17 thru 21 Technical Support Task 22 thru 24- Nuclear Training Task 25, 26 Outage Planning and Management Task 27, 28 Material Control Task 29 Plant Support Task 30 Plant Operations Task 31 Technical Data I I Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Engineering and SupportServices Strategy C: Meet or exceed regulatory commitments. Nuclear Engineering 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatoiy commitments and meet due dates. 1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor ittsk1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface Description Responsibility Org. Due Date Status Reference Budget 1.C.1 01 Collect data and assess size and configuration, Later Later 12/31/91 Complete INPO 020007 Later I I I I relative to limit switches, of safety related MOVs I I I I I I 1.C.1 02 Collect data and assess design data for non- Later 12/31/93 I I I I I I Isafety related MOVs. I I I I I I I 1.C.1 I 03 Develop Differential Pressure Test Guidelines I 8 C-S. Lane t 2/91 85/o I I I I I (For safety valves). I I I I I 1.C.1 04 IDevelop torque and sizing thrust values for II & C-S. Lane I I 12/31/90 I 751o I I I safety related MOVs. I I I 1.C.1 05 Evaluate installation of compensating spring I II8 C-S.Lane I I 12/31/91 I OER 050341 I packs for Limitorque motor operators. SOER 83-09 I I I I I I 1.C.1 06 IEvaluate circuit design of MOVs. Il & C-S. Lane I I 12/31/91 I IOER 052152 I I SER 81-085 I I I I I I I I SER 81-085 I I I I I I I I I I 1.C.1 07 I Evaluate electrical overload protection policy. IEE - M. Hypse I 12/31/91 I I I I I 1.C.1 08 IDevelop and issue MOV Design Basis Manual ILater I I 6/30/92 I I I I I I I I I I I 1.C.1 09 Perform periodic reviews of MOV deficiencies in Later ONGOING I I I I I I I comparison with the industry utilizing NPRDS. I I I . I I I I 1.C.1 10 Consolidate Umitorque vendor manual IProc. Eng. - S. Grier I I I I I I I information. I I I I I I 1.C.1 11 I Provide support to units for testing, trouble- ILater I' IONGOING I I I shooting, and problem resolution. I I I I I I I Palo Verde Nuclear Generating Station '-':":1.991);: 88 '." ., 8fl;-'..", Organization Goal 1: - Safety - Protect the environment and the health and safety of the'public and employees. Plant Operations and Maintenance-Strategy C: Meet or exceed regulatory commitments. Site Maintenance 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. INaJor Ask 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface 'aint Descrlptlon Res ponslblllty Org. Due Date Status Reference Budget 1.C.1 12 Issue detaied MOV maintenance procedures to in- Stds- Later 12/30/90 OER 050055 Later I I dude assembly/disassembly, installation and removal I I I soER83-o9 I I I I I I I I I 1.C.1 13 Issue troubtesINoting/rootmuse work orders, and Maint Stds- 12/30/90 oER050056I I I procedures for each model MOV. I I I SOER83~ I I I I I I -I I 1.C 14 Issue procedures to standardize MOV packing Maint Stds- om8/91 IN< o 020007I I - I adiue e~~mpia~ent. I I I I I I I I I I I I 1.C.1 15 Perform MOVstatic testing on all program safety Central Maint IRF03 I I I I I I I I related valves.. 2RFo3 I I I I 3RF02 I I I I I I I I I I I 1.C.1 16 Implement MOV position indication DCPs. Central Maint tRF03 I I I I I I I I 2RF03 98% complete -I I I I 3RF02 I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I- I I I I I I= I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I re I 4sl 7A I ll % I T Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Production-Technical Support Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor Rsk 1: Mov Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Wk Description Responsibility Org. Due Oate Status Reference Budget 1.C.1 17 DevelopprogramplaninresponsetoG.L.89-10 CSE - W. Webster Later 06/28/90 Complete RCTS 039559 Later I and other related commitments. I I I 1.C.1 18 Develop and issue D/P test procedures for CSE - S. Coppock 06/28/94I I I Generic Letter 89-1 0. I I I I I I I I I I I I 1.C.1 19 IDevelop list d valves and tests for upcoming ICSE - S. Coppock 06/28/90I Complete I unit outages. I I I I I I I I 1.C.1 20 I Develop MOV performance trending program. ICSE - S. Coppock I I I I I 1.C.1 21 I Assist in performance of D/P testing. ISE- I 1RF05I I I I I I I 06/28/94 I I I I I I 3RF04I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I' I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 'A t I 0 0 ~ . Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Production-Nuclear Ilaining Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor 'Ask 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Description Responsibility Org. Due Date Status Reference Budget 1.C.1 22 Update lesson plans to include MOV operation, Later Later 06/30/91 Later I case studies, and MOV limitations. I I I I I I I I I I I I I I I I I 1.C.1 I 23 I Conduct training of personnel on MOV issues 12/31/91 I IOER 050054 I us>ng OER43-09 and PVNGS procedures. ISOER 83-09 I I I I I I I I 1.C.1 I 24 I Conduct training on test equipment as necessary.i I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I" I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I- I I I I I I I I I I I I I I I I I I I I I arum I I I I I I I I lj Cia 0 Palo Verde Nuclear Generating Station ':.-'1991,(;, a4, iri.-.'rganization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Site Services-Outage Planning and Strategy C: Meet or exceed regulatory commitments. Management 5 Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJective; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor fhsk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Descrlptlon Responsibility Org. Due Date Status'eference Budget 1.C.1 2S Perform outage scheduling related to the MOV Unit Out. Mgt. Later ONGOING Later Later I ' I I program. I I I 1.C.1 26 Develop schedule for completion of rewire DCPs. DP Unit Out. Mgt. ONGOING I I I I I I testing, and outage required static testing. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 'I I I I I I I I I I I I I I I I I I I I I I I I, I I I I I I I I I I I I I I I I a I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Palo Verde Nuclear Generating Station

'.-1991; ask, . aA;- Organization Goal 1
Safety - Protect the environment and the health and safety of the public and employees. Site Services-Strategy C
Meet or exceed regulatory commitments. Material Control S-Year PVNGS ObJectlve1: Make responsible, coordinated regulatory commitments and meet due dates.

1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor Ittsk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface ObJectlve Description Responsibility Org. Due Date Status Reference Budget 1.C.1 27 Identify and ensure availability of parts and spare Later Later Later Later Later I parts required to support the following: I I I I I I I I I I I I (1) Rotor rewiring I I I I I I I (2) MOV static baseline testing I I I I I I I (3) Other DCP work I I I I I I (4) Additional corrective maintenance wrxk orders. I I I I I . I (5) Valve packing rephcement I I I I I I I I 1.C.1 28 I Issue receipt Inspection procedure or guidelines I ~ I I SEN 35 I I for MOVs. I I I I .I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 7,'2ND I I I I I I I I TW17A > 0 Palo Verde Nuclear Generating Station Organization Goal 1; Safety - Protect the environment and the health and safety of the public and employees. Plant Operations and Maintenace-Strategy C: Meet or exceed regutatey commitments. Plant Support 5.Year PVNGS ObJectlve 1: Make responsible, coordinated regulatory commitments and meet due dates. 1-Year ObJectlve; Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor 'fttsk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). interface ObJectlve Wk Description Responsibility Org. Due Date Status Reference Budget t.c.t Develop a procedure for backseating of valves. Op. Stds - J. Dennis Later 05t048t Later OER 051 098 Later I I I I I OMR 0340 I I I I ISERP2~9 I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I . I ~ I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I -I I I I . I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 7IBl90 I I I I I I Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Plant Operations and Maintenance-Strategy C: Meet or exceed regulatory commitments. Plant Operations 5-Year PVNGS ObJectlve1: Make responsible, coordinated regulatory commitments and meet due dates 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. MaJor ftrsk1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSEj. Interface ObJectlve Ssk Des crlptlon Res ponslblllty Org. Due Date Status Reference Budget t.c.t 30 Schedule online MOV testing as specified. Unit WIC CSE Later Later Later Later I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I ~ I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I', I I I I I I -. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I mmmm I I I I I I Tesl5A I 0 Palo Verde Nuclear Generating Station Organization Goal 1: Safety - Protect the environment and the health and safety of the public and employees. Nuclear Safety and Licensing Technical Data Strategy C: Meet or exceed regulatory commitments. 5-Year PVNGS ObJectlve1: Make responsible, coordinated reguIatoty commitments and meet due dates. 1-Year ObJectlve: Assure commitment scope is understood and coordinated and resources are available before scheduling work to support regulatory commitments. Track progress and meet due dates. IHaJor %sk 1: MOV Program: Responsibility - W. Webster, Component and Specialty Engineering (CSE). Interface %sk Description Responsibility Org. Due Date Status Reference Budget t.c.t 31 Review past and current plant operating experience Tech. Data - R. Kershaw N/A ONGOING ONGOING Later Later I I I I J documents, induding SOER, SER, GL, IB, OMR, that I I are relative to MOVs. I I I I I I I I I I I I I I I I I I I I I I I I l I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Tidal % f I I J l MAINTENANCEIMPROVEMENT PROGRAMS 1991 TASK PLANS (drafts) Major Tasks-0 Work Control Task Force 0 Model Work Orders 0 Maintenance. Refueling Team Central Maintenance Improvement 0 Standard Equipment Specifications 0 Preventive Maintenance Task Force I, ~i t f 0 Palo Verde Nuclear Generating Station "<499%:-"'8 ah=" Organization Plant Operations and Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Maintenance-Strategy G; Improve work control processes. Site Maintenance 5-Year PVNGS ObJectlve 4: Complete simplification of work control processes by 1992. 1-Year ObJectlve: Evaluate and implement approved recommendations nf the Work Control Task Force. MaJor Thsk 2: Work Control lttsk Force: Responsibility (Later) interface ObJectlve Description Responsibility Org. Due Date Status Reference Budget 3.G.4 01 Issue Work Control Task Force N/A 07/90 Complete Later Later I recommendations. I I I 3.G.4 02 I issue revised work control procedures. Later 12/90 I I I I 3.G.4 03 Monitor and assess work planning efficiency. I 04/91 I I I I I J I 3.G.4 04 (Monitor plant scheduling and coordination I 04/91 I I I I I J effectivenes. I I. I I I I 01/91 I I I I J 3.G.4 05 JObtain site acceptance of PSD. I I I I I 3.G.4 06 Modify and implement SIMS to improve work M. Bayer 09/91 ( I I I I J control process. J I I I I I I I I I I I I I I I I I I .I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I l I I I I I I I I I I I I I I 7/27M I I I I I i 0 Palo Verde Nuclear Generating Station

"';1991";.
se -,. an."..-'. Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Plant Operations and Maintenance-Strategy 0: improve work control processes. Site Maintenance 5 Year PVNGS ObJectlve 2; Complete development of model work orders by 1992.

1-Year ObJectlve: Complete 300 model work orders. MaJor 'fbsk 3; Model Work Orders: Responsibility - S. Moyers (Maintenance Standards) interface Objective %sk Description Responsibility Org. Due Date Status Reference Budget 3.G.2 01 Collect archived work orders for conversion S. Moyers N/A Ongoing Later Later lto models. I I I I I 3.G.2 02 Revise existing models using Maintenance S. Moyers N/A 6/30/91 I Procedure Guide. I I I I I I I I I I I 3.G.2 03 Develop new models using Maintenance S. Moyers NISD 12/31/91 I I I Procedure Guide (30DP-OAP01). I I I I I I I I I I I I I I I I I I I I I I I I I I -I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I .. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I', I I I- I I QQA I I I I I I I 7/vi% I I I I I I I I Palo Verde Nuclear Generating Station %1994'. 85 '. ai:,~ Organization. Plant Operatfons and Goal 3; Production - Maximize electric generalion and improve organizational effectiveness. Maintenance-Strategy F: improve outage planning, scheduling, and management. Site Maintenance 5-Year PVNGS ObJectlve1: Plan and control outages to meet schedules. 1-Year ObJectlve: Plan and conlrol outages to meet schedule, Unit 1 = 45 days, Unit 2 = 70 days, Unit 3 = 70 days. MaJor Ask 4: Maintenance Refueling Team: Responsibility (Later). Interface Description Responsibility Org. Due Date Status Reference Budget 3.F.1 01 Define job performance objectives of HR 10/90 Later Later Later. I Maintenance Refueling Team. I I I I 3.F.1 02 Schedule Training development process. 11/90 I I I I I 3.F.1 03 I identify existing experience within organization I HR 12/90 I I I Iand APS. I I I I 3.F.1 04 I Identify critical or high lead time equipment I MC 01/91 I I or tools. I I I I I I 3F1 05 I Develop training course for key refueling tasks. I NT I 04/91 I I I. I I I ~ I I I I I I I I' I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 1%1/90 I I I I I I Tssii?g I Palo Verde Nuclear Generating Station Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Plant Operations and Maintenance-Strategy C: Improve maintenance support for operations. Site Maintenance S Year PVNGS ObJectlve B: Improve control of special and previously used tools. 1-Year ObJectlve: Implement electronic control and tracking of tooling. MaJor Tbsp B: Central Maintenance improvement; Pat Brandjes (Central Maintenance) interface Objective ask Description Responsibility Org. Due Date Status Reference Budget 3.C.6 01 Develop and implement procedure for tool Maint. Stds- 09/90 Later Later Later I control. I I I I I I I I I 3.C.6 02 implement computer tracking of tools. Cent. Maint- WSD 03/91 I I I I I 3.C.6 03 I Complete tool inventory and establish release I Cent. Maint- IMC 03/91 I I control program. I I I I I I I 3.C.6 04 IDefine tool storage requirements. I Cent. Maint- IMC 04/91 I I I 3.C.B 05 I Issue tool control procedures. IMaint. Stds- I 04/91 I I I I I I I I I I I I I I I I I I I I I .I I I I I I I I I. I I I I I I I I I I .I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Palo Verde Nuclear Generating Statiori .. Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Plant Operations and Maintenance-Strategy C: Improve maintenance support for operations. Site Maintenance 5-Year PVNGS ObJectlve 2: Complete and implement Preventive Maintenance (PM) program improvements by 1991. 1-Year ObJectlve: Complete and implement Preventive Maintenance (PM) program improvements and monitoring mechanisms. MaJor 'hsk 8: PM'Itrsk Force: Responsibility - Ron Younger (Plant Standards) Interface Description Responsibility Org. Due Date Status Reference Budget 3.C.2 01 Establish PM Task Force. Pit Stds - R. Younger V Complete Later Later I I I I 3.C.2 02 Define required PM program for all components Pit Stds - R. Younger 06/90 Complete I I I I I I ) I using evaluation logic. I I I I I I I 3.C.2 )03 I Establish evaluation process for model plant I Pit Stds - R. Younger I Tech Stdsl 06/90 I Complete I I I I system. I I I I I I I I I I I I I I 3.C.2 )04 Evaluate essential cooling water system (EW) Pit Stds - R. Younger Tech Stds) 07/90 Complete ) ) I I I I I 8 make recommendations for PM modTiications I I I I I I ) 3.C.2 ) 05 ) Continue to evaluate plant systems (104 ) Pit Stds - R. Younger ) Tech Stds) 12/30/91 I Ongoing I I ) remaining). I I I I I I I I 3.C.2 ' 06 Revise plant procedures as applicable. Pit stds - R. Younger ITech Std) 12/30/91 I Ongoing I I I I I I I I I I I I I I I I I I I, I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I . I I I I I I I I I . I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I re I ) 0' O. Palo Verde Nuclear Generating Station Organization Goal 3: Production - Maximize electric generation and improve organizational effectiveness. Nuclear Production-Strategy C: Improve maintenance support for operations. Technical Support 5-Year PVNGS ObJectlve 3: Develop and implement standard equipment specifications for corrective maintenance. 1-Year ObJectlve: Develop and implement nine (9) standard equipment spec Tiications for corrective maintenance. MaJor Task 9: Standard Equipment SpecNcatlons: Responsibility - W. Webster - Component and Specialty Engineering (CSEj. Interface ObJecttve Ihsk Description Responsibility Org. Due Date Status Reference Budget 3.C.3 01 Develop maintenance specs for fastener CSE - G. Waldrep Maint. 03/32/91 Later SEEP, Later I torquing. I I I Section 4.3 I 'I CSE - G. Waldrep I I 3.C.3 02 Develop maintenance specs for sealant Maint. 04/31/92 application. I I I I s.C.s 03 Develop maintenance specs for MOVs and CSE - G. Waldrep Maint. 08/31/91 I I I testing. I I I s.c.s 04 Develop maintenance specs for Cable Splicing CSE - D. Smyers IMaint. 07/31/91 I I I I I 3.C.3 I05 I Develop maintenance specs for scaffolding. I CSE - R. Fongemie IMaint. I 04/30/91 I I I 3.C.3 I 06 I Develop maintenance specs for rigging. I CSE- R. Fongmie IMaint. I 07/31/91 I I I I I I I . I I I 13.C.3 l07 Develop maintenance specs or 're doors CSE - R. Fongemie IMaint. 01 31/91 I I I I I I 3.C.3 IOB I Develop maintenance specs for valve packing. I CSE - G. Waidrep IMaint. I 11/30/91 I I I 3.C.3 09 Develop specs for control of transient -CSE - R. Fongemie Maint.' 05/31/91 I I I I I- I I combustibles. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I O. DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE X BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

1. Improvement initiatives Five-Year & 1991 Five-Year Ob'ective, to resolve management Plans, Goal 2, Integrate PVNGS Business issues not in place long Strategy B, Plan into daily work enough to achieve desired Objective 1. activities to assure results. (Cover Letter, continuity and consistency
2) of managerial direction.

1991 Ob'ective, Assure decisions are consistent with Business Plan goals, strategies, objectives and task plans. See Cover Letter transmitting Business Plan description of how 'or Business Plan has been designed to assist PVNGS managers, supervisors and employees in carrying out PVNGS'ission.

2. Rate at which major Business Plan Strategies, objectives and issues being resolved overall. tasks related to protection limited by: of the public health and

-insufficient top level safety and the environment improvement program are integrated under Goal 1, integration; ~Safet ; those related to -lack of systematic/ improving individual complete programs, plans effectiveness and and implementing accountabilities are strategies for all integrated under Goal 2, issues; Professionalism; k 4 0 30 iJULY 90 DER/PVNGS BUSINESS PLAN (INITIAL SION) CRO88-REFERENCE MATRIX PAGE 2 BU8INESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

2. Continued:

-insufficient management those related to maximizing oversight of electric generation and improvement efforts; improving organizational -organizational effectiveness and account-instability, ability under Goal 3, uncertainty, Production; and those insecurity (Cover related to reducing the cost Letter, 2) of generation and improving financial accountability under Goal 4, Cost. See Cover Letter transmitting Business Plan and Introduction to Business Plan for discussion of each of the three tiers of the Business Plan and their relationship. Note: APS has established a file at PVNGS for documenting progress on DER-related actions not management related. lt' DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 3 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

3. Additional management Five-Year and 1991 attention needed to Plans, Goal 3, improving critical-self resolve-Engineering and Strategy B; assessments, root cause Maintenance programmatic Strategy D, analysis and the timeliness issues which continue to Objective 8. of corrective actions.

adversely affect root cause analysis and timely corrective actions for plant, system, and component problems (Cover Letter, performance monitoring 2). program by March 1992. 1991 requirements and scope of the performance monitoring progress and develop a plan to achieve the 1992 date.

4. Attention is needed for Five-Year and 1991 Ob ectives 1-3 relate to the PVNGS MOV and check Plans, Goal 1, making and meeting the valve programs to ensure Strategy C, regulatory and industry long-term reliability of Objectives 1, 2, 3. commitments, such as those the components (Cover related to the MOV and check Letter, 2). valve programs.

See third-tier Task Plan regarding MOV program; check valve program to be treated similarly.

5. Increased attention to Awaiting approval See Cover Letter the Plant Review Board of Tech. Spec. transmitting PVNGS Business will be required to raise change. Plan regarding NRC review of the overall effectiveness documentation on DER-related of the PRB (Cover Letter, actions.

2). 't I l DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 4 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

6. APS must define its own Business Plan The Business Plan has been priorities and balance overall. designed to facilitate its resources in an setting priorities and integrated manner that balancing resources in an will provide the most integrated manner.

rapid and sustained improvement in Palo See Entry No. 2 Verde's safety performance (Cover Letter, 2).

7. Deficiencies in leader- Five-Year & 1991 ship, management Plans, especially individual performance and involvement, teamwork, Goal 2, Strategies resource utilization, B & C; Goal 3, Improve communications and communications, Strategies B & G. teamwork; Goal 3, strate<<tr accountability, B, Improve effectiveness of creativity, all organizations; Stratecty technical expertise, G, Improve work control ownership, processes.

motivation, work planning, work control, work prioritization, problem identification, problem resolution, and corrective action. (Executive Summary, i) DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 5 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 'e A number of functional Five-Year and 1991 areas, in particular Plans, Goal 2, .individual performance and maintenance and Strategy B, engineering, needed Objectives 2, 3, 4, 2-5 concern standards and increased attention to 5; Goal 3, expectations, including foster greater emphasis Strategies C & D, timely actions, and on management, owner- Objective l. developing adherence to ship, and urgency. procedures. Goal 3, (Executive Summary, i) 1 both foster ownership. See also Entry No. 3.

9. Engineering support often Five-Year & 1991 untimely and inadequate Plans, Goal 2, train, develop and retain a because of: Strategies A, B, C; professional, competent

-management instability Goal 3, Strategy D. and deficiencies; individual performance and -strained resources; -poor communications. Improve communications and (Executive Summary, ii) teamwork; Goal 3, StratectSr D, Improve engineering support for operations and maintenance. 0 DER/PVNGS BUSINESS PLAN (INITIAL ION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 6 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE- COMMENTS

10. EER system ineffective Five-Year & 1991 and overwhelming systems Plans, Goal 3, improvement in all areas of engineers with paperwork. Strategy D. engineering performance, (Executive Summary, ii) including identification and workoff of items.
11. Much of the time spent by See Entry No. 10.

engineering personnel to resolve various [EER] issues was a misuse of resources. The licensee was ineffective in screening out frivolous or irrelevant EERs or rerouting them to other organizations if they were not engineering related. (Executive Summary, ii)

12. The new integrated See Entry No. 10 department-wide work prioritization system was not yet effective.

(Executive Summary, ii) I 1 DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE. MATRIX 30 JULY 90 PAGE 7 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

13. Most of EED's efforts Five-Year & 1991 Five-Year & 1991 Ob ective:

involved reacting to Plans, Goal 3, Disposition engineering whichever plant submitted Strat'egy D, requests for support based the initial assistance Objective 2. on operational priorities request or whoever and within established time applied the most pressure frames by 1992. to obtain engineering support. (Executive Summary, ii)

14. Maintenance tasks not Five-Year & 1991 See Entry No. 9 regarding always being performed in Plan, Goal 2; Goal a timely, quality and 3, Strategies C & Improve Maintenance Support coordinated manner due G.

to: Improve Work Control -ineffective management; processes. -strained resources; -inadequate procedures & programs. (Executive Summary, ii)

15. Lack of coordination of See Entry Nos. 3, maintenance activities 14.

resulted in delays in the performance of work and interfered with proper root cause analysis. (Executive Summary, ii)

16. Inadequate planning for Five-Year & 1991 and management of Plans, Goal 3, planning, scheduling and refueling outages. Strategy F. management.

(Executive Summary, ii)- DER/PVNGS BUSINESS PLAN 0 (INITIALVERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 8 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

17. No central person or Resolved. Outage Planning and organization responsible Management organization for managing the outages. formed. General Manager (Executive Summary, ii) position and has been created filled.
18. Little pre-staging of Five-Year & 1991 parts for outages, Plans, Goal 3, control outages to meet tangible plans to deal Strategy F, schedules.

with emergent work, Objective l. cutoff date for submission of maintenance modification activities to the outage schedule. (Executive Summary, ii)

19. Maintenance work orders Five-Year & 1991 inconsistent in level of Plans, Goal 3, control processes; Five-detail and often Strategy G. Year Ob ective 1, Reduce contained errors. work order reje'ction rate by (Executive Summary, ii) Complete development of model work orders by 1992.

training and qualification of work planners and schedulers by 1992. simplification of work = control processes: by 1992. DER/PVNGS BUSZNESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 9 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

20. Work packages and See Entry No. 19.

reference materials: inaccurate, cumbersome, difficult to use, resulting in increased probability of maintenance errors. (Executive Summary, ii)

21. Maintenance management See Entry No. 19.

not sufficiently aware of personnel deficiency reporting systems and equipment failure data trending programs to effectively trend maintenance activities and initiate corrective actions as appropriate. (Executive Summary, ii) h ,II DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE XO BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

22. MOV program weaknesses: Five-Year &.1991 See Entry No. 4. Also see

-control of MOV Plan, Goal 1, draft 1991 Task Plan for setpoints; Strategy C, Motor Operated Valves -use of MOV data base Objectives 1, 2, 3. (MOVs) . drawing; -lack of baseline data for many MOVs; -lack of detailed procedures for MOV disassembly and reassembly; -lack of proper documentation for MOV setpoints; -internal responses to industry experience reports incomplete and untimely. (Executive Summary, iii) 1 l DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 11 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

23. QA program weaknesses: Five-Year & 1991

-deficiencies not, being Plan, Goal 3, effectiveness of all identified; Strategy B, -ineffective corrective Objectives 1, 2, 3, relates-to improving actions; 4) 5) 6 capability to conduct -slow implementation of critical self-assessments; corrective actions because of: proactive problem identifi-programmatic cation and resolution; weaknesses; insufficient line lessons learned effectively; organization support; slow determina- root cause and human tion of root cause; incomplete deter-performance evaluations;, mination of root repeat internal, NRC or INPO causes. 9 (Executive Summary, iii) improving management of station backlogs.

24. PRB not functioning See Entry No. 5.

effectively: -lack of direction; -slow progress in developing improve-ment program. (Executive Summary, iii) DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 12 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

25. System misalignment Five-Year & 1991 events were being caused Plans, Goal 2, individual performance and by: Strategy B, accountability. Five-Year

-programmatic weaknesses; Objectives 2, 3, 4, -inattention to detail; 5, 6. communication of standards -independent verification not working; 3, implementation of -system status prints and results-oriented performance valve logs not plans and appraisals; being maintained; -operator inattention. quality, attention to detail (Executive Summary, iii) and timely actions; performance feedback.

26. Communications between Five-Year & 1991 operations management and Plans, Goal 2, communication and teamwork; staff not effective: Strategy C, Five-Year Ob ective 3,

-inconsistent guidance; Objective 3; Goal Promote effective, ongoing -poor implementation 3, Strategy H, communication with co-among the 3 units of 2 Objective 6. workers and peers. 1991 policy letters used to reemphasize normal effective ongoing practices. communications with co-(Executive Summary, iii) workers and peer personnel at 'other plants and other Improve the plant configuration management, Five-Year Ob'ective 6, Achieve necessary and desirable unit consistency. 1991 Ob ective 6, When differences are identified, DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 13 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS prioritize changes required to achieve necessary and desirable unit consistency.

27. NRC concerned about Palo Five-Year & 1991 Verde ability to continue Plans, Goal 2, train, develop, and retain a to apply resources Strategy A, professional, competent necessary to develop, Objective 1; Goal maintain and improve 4, Strategy B, qualified individuals to training programs because Objective 3. perform job functions. Goal of the large use of contractors and their management cost control upcoming release. practices, Five-Year and (Executive Summary, iii) 1991 Ob'ective 3, identifies staffing levels which reflect approved staffing recommendations.
28. Some instances in See Entry No. 25.

surveillance testing of lack of attention to detail during planning, performance and review activities. (Executive Summary, iii)

29. Inadequate progress in See-Entry No. 4.

response to industry guidance on check valve testing.- (Executive Summary, iii) DER/PVNG8 BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 iTULY 90 PAGE Xh BU8INESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

30. Inadequate progress on 50 See Entry- No. 2. See Cover Letter regarding major initiatives due to: relationship of Business

-insufficient top level Plan and PVNGS programs and improvement program initiatives. integration; -lack of systematic/ complete programs, plans and implementing = strategies for all issues; -insufficient management oversight of improvement efforts; -organizational instability, uncertainty and insecurity. (Executive Summary, iv) iii-

31. Additional management See Entry No. 3.

attention needed to resolve engineering and maintenance programmatic issues affecting adequacy of root cause analysis and timely corrective action. (Executive Summary, iv)

32. Attention needed for MOV See Entry No. 4.

and check valve programs. (Executive Summary, iv) DER/PVNGS BUSINESS PLAN (INITIAL r RSION) CROSS-REFERENCE MATRIX 30 JULY 90-PAGE 15 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 33 Increased attention See Entry No. 5. needed to increase overall effectiveness of PRB. '4. (Executive Summary, iv) Insufficient top-level See Entry No. 4. improvement program integration. (2.1) See Entry No. 2.

35. Lack of systematic/

complete program plans and implementing strategies for all issues. (2.1) 36 ~ Insufficient management .See Entry No. 2. oversight of improvement. (2. 1)

37. Organizational insta- See Entry No. 2.

bility, uncertainty, and in security. (2.1)

38. Lack of communication of See Entry No. 25 Palo Verde management attitudes, beliefs, values to Palo Verde employees. (2.1.1(1),

3.1.3)

39. Lack of strategies/ See Entry Nos. 1, schedules for correcting 2, 6.

management issues. (2.1.(1), 3-1.3) l j DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 1.6 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

40. Little assurance that See Entry Nos. 1, Excellence Program plans 2, 6.

will be implemented on established schedules. (2.1.1(2), 3.1.8)

41. Executive V.P.'s 5-point Five-Year & 1991 Executive Vice President's plan lack emphasis. Plans, Goal 2, 5-point plan reflected in (2.1.1(3), 3.1.3) Strategy B, Business Plan objectives Objectives 1, 2, 3, identified in Column 2.

4, 5, 6; Strategy C, Objectives 1,2,3; Goal 3, Strategy B, Objective 1

42. MIS not integrated into a Five-Year & 1991 Five-Year Ob'ective 9, network or centralized Plans, Goal 3, Integrate management from organizational Strategy B, information systems by 1994.

standpoint. (2.1.1(4), Objective 9. 3.1.4)

43. Managers not, serving as See Entry No. 25, See Entry No. 25 for role models. (2.1.1(5), Goal 2, Strategy A, discussion of Goal 2, 3.1.2) Objective 3 individual performance.

develop and retain a professional, competent managerial and supervisory skills. t l DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 17 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

44. New management, team not See. Entry No. 25 unified, not always communicating philosophy and values consistent with those of Executive.

V.P. (2.1.1(7), 3.'1.3 & 3.1.5)

45. Filtering of messages; Five-Year and 1991 See Entry No. 25 for lack of 2-way Plan, Goal 2, communication. (2.1.1(7),. Strategy B, 3.1.3 & 3.1 5)

~ Objective 6; Five-Year Ob ective 1, Use Strategy C, daily activities to improve Objectives 1, 2, 3. teamwork and morale throughout the organization; managers and supervisors seek feedback from Promote effective, ongoing communication with co-.- workers and peers.

46. Financial difficulties of Not addressed Not considered a significant Pinnacle West. (2.1.1(8), concern.
3. 1. 1)
47. Management participation Five-Year & 1991 See Entry No. 25 for and involvement still Plans, Goal 2, objectives; Entry for need greater emphasis. Strategy B & No. 45 (2.1.1(10)I 3.1.3) Strategy C, 3 Objectives 1, 2, 3.

DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 18 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

48. Problem identification See Entry No. 23 ineffective at Palo Verde. (2.1.1(12), 3.1.5)
49. Systems vere ineffective Five-Year & 1991 See Entry No. 23 regarding for determining problems, Plans, Goal 3, regarding Goal 2, analyzing root causes, Strategy B; No. 25, making timely decisions Objectives 1, 2, 3, concerning corrective 4, 5, 6; Goal 2, actions, prioritizing Strategy B, corrective actions, and Objective 4.

controlling the work to achieve the desired results on schedule. (2.1.1(13), 3.1 ') 50 Little effort devoted to See Entry No. 6 advance planning. '1. (2.1.1(14), 3 '.6) Licensee not setting See Entry Nos. 2, agenda, but external 6. forces. (2.1.1(14), 3.1.6)

52. Resources for initiatives- See Entry Nos. 2, not fully considered in 6.

budget documents. (2.1.1(15), 3.1.8) DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 19 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

53. Lack of understanding of See Entry No. 25 standards, expectations, relationship to individual accounta-bility. (2.1.1(16), 3.1.3, 3.1.5)
54. Deficient job Five-Year & 1991 descriptions with respect Plans, Goal 2, to performance measures. Strategy B, implement results-oriented (2 '.1(17), 3.1.4) Objective 3. performance plans,and appraisals consistently by 1991. 1991 Ob'ective 3, Develop and implement results-oriented performance plans and appraisals by April. Adjust compensation in accordance with appraisal by March 1992.
55. Poor performance not See Entry No. 54.

recognized. (2.1.1(18), 3.1.4) 1 DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PACE 20 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

56. More timely decision Five-Year & 1991 Five-Year Ob'ective 4, making needed (2. 1. 1 (19), Plans, Goal 2, Emphasize quality, attention 3.1.5) Strategy B, to detail and timely Objective 4 actions. 1991 Ob'ective 4, Emphasize quality, attention to detail, and timely actions. Managers and supervisors .incorporate these as performance elements and reinforce in daily activities, staff meetings and one-.on-one sessions.
57. Management Review Five-Year & 1991 Five-Year Ob ective 3, Committee (MRC) charter Plans, Goal 2, Promote effective, ongoing and representation .not Strategy C, communication with co-broad enough should Objective 3. workers and peers; 1991 cover all 3 units. (15)

(2.1.1(20), 3.1.9) effective ongoing communication with- coworkers and peer personnel at other plants and other PVNGS units.

58. Lack of praise and See Entry No. 54.

financial rewards for good performance. (2.1.1(21), 3.1.1 and 3.1.9) l i DER/PVNGS BUSINESS PLAN (INITIAL ERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 21 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 59; Potentially critical Five-Year & 1991 staffing problem Plans, Goal 2, develop and retain a present shortage of Strategy A. professional, competent operators. (2.1.2(1), staff. 3.2.2)

60. Present shortage of Five-Year & 1991 See Entry No. 59 regarding operators results in more Plans, Goal 2, overtime, less job Strategy A; Goal 4, satisfaction. (2.1.2(1), Strategy B, (3.2.2) Objective 2. overtime within budget.
61. Less frequent meetings Five-Year & 1991 See Entry No. 45 regarding between management and Plans, Goal 2, Five-Year Ob ectives 1 & 2; operators because of Strategy C, 1991 Ob ective 1, Develop a operator shortage. Objectives 1 & 2. plan and conduct an (2. 1. 2 (1), 3. 2. 4) assessment of teamwork and morale; 1991 Ob. ective 2, Require managers and supervisors to maintain daily presence in the work area to ensure adequate knowledge of organizational and personnel performance.
62. Occasional lapses of Five-Year & 1991 See Entry No. 25 regarding oversight by senior Plans, Goal 2, reactor operations. Strategy B, (2.1.2(2), 3.2.3) Objective 4; Strategy C, Objective 2.

I DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 22 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 63 Lack of procedure to Five-Year & 1991 Five-Year Ob'ective 2, control required reading Plans, Goal 2, Develop technical and inter-. for operating crews; Strategy A, personnel skills through Informal reading program Objective 2. formal and informal did not specify time training. limits, criteria for adding new material; not '4. audited. (2. 1.2(7), 3.2.3) Failure to close valve Five-Year & 1991 Five-Year Ob ective 4, because of inattention to Plans, Goal 2, Emphasize quality, attention detail. (2.1.2(8), 3.2.3) Strategy B, to detail, and timely Objective 4. actions.

65. Failure to close valve Five-Year & 1991 See Entry No. 25 regarding because of weakness in Plans, Goal 2, programmatic controls Strategy B, associated with Objectives 2, 3, 4, independent verification. 5.

(2 '.2(8), 3 '.3)

66. System status Resolved Procedures revised.

configuration control ineffective; history of licensee identified problems with system status prints. (2.1.2(10), 3.2.3) t il I f i DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 i7ULT 90 PAGE 23 BUSINESS .PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

67. Operating procedures weak Five-Year & 1991 from a human-factors Plans, Goal 3, .Nos. 3 and 4.

standpoint by requiring Strategy B, reference to other Objectives 3 & 4. documents (procedures not self-contained). (2.1.2(11), 3.2.3)

68. Independent verification See Entry No. 65.

weaknesses: -not consistently required; -not always performed in independent manner; -not always performed in sequence specified in surveillance procedures. (2.1.2(12), 3 ' 3)

69. Communications between Five-Year & 1991 Five-Year Ob ective 1, Use operations and other Plans, Goal 2, daily activities to improve groups not always Strategy C, teamwork and morale effective. (2.1.2(13), Objectives 1 & 3. throughout the organization.

3.2.4) Five-Year Ob ective 3, Promote effective, ongoing communications with co-workers and peers. 1991 effective ongoing communications with co-workers and peers at other plants and other PVNGS units. DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRZX 30 JULY 90 PAGE 24 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

70. Need for greater Five-Year & 1991 See Entry No. 25 regarding awareness and ownership Plans,< Goal 2, of plant equipment during Strategy B; Goal 3, extended outages. Strategy C, (2.1.2(13), 3.2.4) Objective 1; personal ownership by Strategy D, initiating problem-solving Objective 1 at the lowest practical proactive engineering posture in daily activities to foster ownership of plant systems.
71. Heavy reliance on See Entry No. 27.

contractors and their impending release raises concern about licensee's ability to continue applying resources necessary to develop, maintain, improve current training program. (2.1.2(19), 3.2.6)

72. Human error significant Goal 2, Strategy B, See Entry No. 25 regarding contributor to component Objectives 4 & 5.

failures in conduct of maintenance activities, including inattention to detail in conduct of maintenance activities. (213(1)/3 ~ 3 lg3 10) 35'.3. 0 DER/PVNGS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 25 BU8INE88 PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 73 'nadequate work orders; See Entry No. 19. work packages and reference materials difficult to use. (2.1.3(2), 3.3.2 and 3.3. 6)

74. Inadequate outage See Entry Nos. 16, planning and management. 17, 18 (2.1.3(3), 3.3.4)
75. Maintenance management See Entry Nos. 19, not sufficiently aware of 20, 21.

quality deficiency reporting system and equipment failure data trending program. (2.1.3(4), 3.3.5) 76 ~ Maintenance and work See Entry Nos. 19, control center not 20, 21. understood nor implement quality deficiency -reporting system. (2.1.3(4), 3.3.5) See Entry Nos. 14,

77. Lack of coordination of 15.

activities during maintenance have adverse effects delays and interference with proper root cause analysis. (2.1.3(4), 3.3.4) DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 i7ULY 90 PAGE 26 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

78. Some lack of attention to Five-Year & 1991 See Entry No. 25 regarding equipment condition. Plans, Goal 2, (2.1.3(7), 3.3.7) Strategy B, Entry Nos. 61 & 69 regarding Objective 4; Goal 3, Strategy C, Objective 1.
79. MOV program weaknesses: See Entry Nos. 4, See 1991 Task Plans for

-improper use of MOV data 22. Motor Operated Valves base training; (MOVs). -inadequate control of MOV setpoints; -lack of MOVATs baseline data for many MOVs; -lack of detailed disassembly and reassembly procedures; -lack of proper documen-tation for MOV setpoints; -incomplete/untimely response to industry experience reports concerning MOVs; -problems identified from failure data trending program. (2.1.3(8), 3 '.8)

80. Equipment failure See Entry No. 72.

trending reports show high number of personnel DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 0 30 JULY 90 PAGE 27 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS errors, including maintenance errors. (2. 1.3 (9), 3.3.9)

81. Inadequate parts Goal 3, Strategy C,"

availability. Objective 1; maintenance support for (2.1.3(10), 3.3.9) Strategy G, operations; Five-Year Objectives 2 & 3. personal ownership by initiating problem solving at the lowest practical work control processes. development of model work Complete training and qualification of work planners and schedulers by 1992.

82. Inadequate communications Goal 2, Strategy C, See Entry 26 for Goal 2, and planning between Objective 3.. See materials management Entry No. 101.

group and units. (2.1.3(10), 3.3.9) I DER/PVNQS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 iJULX 90 PAGE 28 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

83. Inadequate basis for Goal 4, Strategy A, available inventory. Objective 5. inventory value (2.1.3(10), 3.3 ') warehouse.

below $ 140 million. See also Goal 3, Strategy C, implement preventive Objectives 2 & 3. maintenance program improvements by 1991; implement standard equipment specifications for corrective maintenance.

84. Some weaknesses in See Entry No. 25..

implementation of surveillance testing: -lack of attention to detail during planning; performance and review activities. (2.1.4(1), 3.4.3)

85. Inadequate response to See Entry Nos. 4, industry guidance on 29.

check valve testing. (2-1.4(3), 3.4 ')

86. Comprehensive program and See Entry Nos. 4, implementing procedures 29.

for augmented inspection of designated check valves not completed. (2.1.4(3), 3 '.3) DER/PVNGS BUSINESS PLAN (INITIAL ERSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 29 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

87. Plant Review Board See Entry No. 5.

performance unimproved performance ineffective: -known weaknesses continued; -improvement plan not yet effectively implemented. (2.1.5(1), 3.5.10)

88. QA audit program weak: See Entry No. 23.

-audits based primarily on T. S. & compliance oriented -inflexible with respect to discretionary invest-igation by auditors on bases of experience and expertise; -relatively few safety-significant items were identified during (2.1.5(4), 3 ' ') 1989.=

89. Many items identified See Entry No. 23.

from QA audits not properly managed and some corrective actions were not timely or appropr-iate. (2.1.5(4), 3.5.4) DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 J'ULY 90 PAGE 30 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

90. Further improvements can Five-Year & 1991 be made to the surveil- Plans, Goal 3, effectiveness of all lance program. e.cC., in Strategy B, organizations; Five-Year use of corrected-on-the- Objectives 1 & 2.

spot methodology to to conduct critical self-resolve deficiencies. (2.1.5(5), 3.5.5) Improve proactive problem identification and resolution.

91. One weakness in vendor QA Five-Year & 1991 program availability Plans, Goal 3, Evaluate and implement and use of vendor Strategy B, lessons learned from PVNGS rejection data from site Objective 3. and industry experience.

receipt in'spection process. (2.1.5(6), 3 ' ')

92. Weaknesses still remain Resolved. Material Nonconformance in QA trending program Report (MNCRs) program resulting in inaccurate added.

picture to management regarding extent of some See Cover Letter problem areas. transmitting PVNGS Business (2.1.5(7), 3.5.7) Plan regarding NRC review of documentation on DER-related actions.

93. No "after completion of See Entry No. 23.

work" review of work requests by QC organization or any of QA organizat'ions. (2. 1. 5 (8), 3. 5. 8) DER/PVNGS BUSINE8S PLAN (INITIAL r RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 3L BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

94. Weak problem Five-Year & 1991 Five-Year Ob ective 2, identification. Plans, Goal 3, Improve proactive problem (2 1 5 (9), 3. 5. 9)

~ Strategy B, identification and Objective 2. resolution.

95. Significant backlog of Five-Year & 1991 Five-Year Ob'ective 6, deficiencies. Plans, Goal 3, Improve management of (2.1.5(9), 3.5.9) Strategy B, station backlogs.

Objective 6.

96. Problem resolution and Five-Year & 1991 See Entry Nos. 94 and 25 for implementation of Plans, =-Goal 3, description of objectives.

corrective actions slow. Strategy B, (2.1.5(9), 3.5.9) Objective 2; Goal 2, Strategy B, Objective 4.

97. Urgency of problem Five-Year & 1991 See Entry No.'5 regarding resolution at lower Plans, Goal 2, working level not yet Strategy B, routine part of Objectives 2, 3, 4, Improve proactive problem performance. 5; see also Five- identification and (2. 1. 5 (9), 3. 5. 9) -Year/1991 Goal 3, resolution. Goal 3, Strategy B, Objective 2 and Promote personal ownership Five-Year/1991 Goal by initiating problem-3, Strategy C, solving at the lowest Objective 1. practical level.
98. Root cause analysis weak. Five-Year & 1991 (2.1.5(9), 3.5.9) Plans, Goal 3, cause and human performance Strategy B, evaluations.

Objective 4. I DER/PVNGS BUSINESS PLAN (INITIAL RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 32 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS

99. To prevent or reduce in Five-Year & 1991 severity plant events or Plans, Goal 3, implement lessons learned degraded equipment, Strategy Bi from PVNGS and industry further improvements in Objective 3. Goal operating experience 2, Objective 4. Emphasize quality, attention review program are needed to detail, and timely to benefit from lessons actions.

learned and to perform adequate and timely evaluation and corrective action. (2.1.5(11)i 3.5.11) 100.NED personnel lack Five-Year & 1991 actual nuclear design Plans, Goal 2, technical and inter-experience. Strategy Ai personal skills through 2.1.6(1) i 3.6.1 & 3.6.2) Objective 2. formal and informal training. 0 DER/PVNGS BU8INE88 PLAN (INITIALVERSION) CROSS-REFERENCE MATRIX 30 a7UIeX 90 PAGE 33 BUSINESS PEAN DER OBSERVATION DER LOCATION CROS8 REFERENCE COMMENTS 101. Existing weaknesses Five-Year & 1991 diminish quality, Plans, Goal 3, engineering support for quantity, timeliness Strategy D. operations and maintenance. of engineering m support provided by See also Entry Nos. engineering: 10, 11, 12, 13. -large EER backlog of largely insignificant issues; -inadequate control/ screening of EERs forwarded to EED -unrealistic definition of system engineers'esponsibilities and authorities; -inadequate management control of systems engineers'ork assignments; -overlap of responsi-bilities among RNE, EED and NED; -unclear definition of function and authority of NED system engineer; -lack of urgency and team work in addressing engineering problems, providing plant support; fly DER/PVNGS BUSINESS PLAN (INITIAL- RSION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 34 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS -inadequate staff to handle assume workload; -conflicting work priority systems between engineering (onsite and corporate) and site organizations; -lack of stable management: work force; --policy and practices; direction. (2 ~ 1 ~ 6(2) i 3.6.2, 3.6.3) 3 ~ 6 li 102.Continual management Five-Year & 1991 See Entry No. 2 regarding changes impair both Plans, Goal 2, review of progress on DER-morale and productivity. Strategies A, B, C. related actions at PVNGS (2. 1. 6 (3), 3. 6. 1) Attract, train, develop and retain a professional, Improve individual 'performance and accountability (see Entry Improve communication and teamwork (see Entry Nos. 61,

69) .

ll f 1 DER/PVNGS BUSINESS PLAN (INITIAL SION) CROSS-REFERENCE MATRIX 30 JULY 90 PAGE 35 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 103. Overall inability to See Entry Nos. 9, take timely, effective corrective action to 10, ll, 12, 13. resolve component or system deficiencies or failures, a major programmatic weakness. (2.1.6(5), 3.6.4) 104. Many elements of See Entry No. 1, Engineering Excellence See also Entry Nos. Programs far from 2, 6, 40. complete. (2.1.6(6), 3.6.5) 105. Some weaknesses observed Five-Year and 1991 with design bases Plans, Goal 3, critical, safety-related reconstitution program: Strategy H, plant design basis -design discrepancies Obj'ective 1, 2. documentation. identified in NED open items summary list not evaluated promptly for configuration management operability/report- program by 1992. ability; -operating, surveillance, maintenance procedures, FSAR and non-design-basis output documents not reviewed for adequacy and complete-ness. (2. 1. 6 (7), 3. 6. 6) DER/PVNGS BUSINESS PLAN ('INITIAL SION) CROSS-REFERENCE MATRIX 30 iYULT 90 PAGE 36 . BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 106. Several EDG design Five-Year & 1991 See Entry No. 105. issues identified. Plans, Goal 3, (2 '.6(8), 3.6.7) Strategy H, Objective 2. 107. Numerous design change Five-Year & 1991 packages cancelled for Plans, Goal '3, no apparent reason or Strategy H, Achieve necessary and not uniformally'in- Objectives 4 & 6. desirable unit consistency. stalled in all units: -poor initial modifica-tion screening by engineering; ,modification process Five-Year & 1991 needs -improvement; Plans, Goal 3, streamline the design change -Plant Modification Strategy D, process. Committee was Objective 4. established. (2 '.6(11)) 3 6.13) DER/PVNOS BUSINESS PLAN (INITIALVERSION) CROSS-REFERENCE MATRZX 30 O'ULX 90 PAGE 37 BUSINESS PLAN DER OBSERVATION DER LOCATION CROSS REFERENCE COMMENTS 108. Some instances in which See Entry Nos. 4, licensee took a non- 22, 76. conservative approach to design calculations: -several MOV parameters not well controlled or documented; -commitment by NED to reconstitute all MOV design basis set points and develop formal thrust calculations as part of response to GL 89-10 '2.1.6(13), 3 ' '5) 109. Ineffective implementa-tion of failure data trending (FDT) program: -neither maintenance nor Resolved. See Entry No. 2 regarding NED on distribution review of progress on DER-list for FDT reports; related actions at PVNGS -programmatic and EED site. implementation weaknesses limit effectiveness in Five-Year & 1991 improving equipmen't Plans, Goal 3, plant, system and reliability. Strategy D, performance monitoring (2.1.6(14), 3.6.16) Objective 8. program by March 1992. e 0

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