ML070510674

02/21/2007, NMC Slides for Public Meeting, Conduct of Operations Action Plan Update.

ML070510674
Person / Time
Site:	Monticello, Point Beach, Pilgrim, Prairie Island
Issue date:	02/21/2007
From:	Nuclear Management Co
To:	Office of Nuclear Reactor Regulation
References
Download: ML070510674 (20)

Text

2 Participants Participants Mark Reddemann Mark Reddemann VVP,NuclearOperationsSupport Jim McCarthyJim McCarthyDirector, Site Operations, PBNPBruce MacKissockOperations Manager, MNGP LenardBlockerOperations Manager, PNPRob HarrschOperations Manager, PBNPFreddie ForrestOperations Manager, PINGPPaul HardenSite Vice President, PNP Ed Ed ward ward WeinkamWeinkamDirector, Nuclear LicensingBoyd BeltzShift Manager, PBNPJason KindredShift Manager, MNGPToddMulfordShift Manager, PNP 3 Agenda Agenda*IntroductionMark Reddemann*Palisades AFW EventLenard Blocker*NMC Lessons Learnedand Action PlanRob Harrsch Freddie Forrest

Bruce MacKissock*Effectiveness MonitoringJim McCarthy*Industry Communicationsand SummaryMark Reddemann 4 Purpose PurposeDescribeactionsinitiatedbyNMC leadershipto improve fleet Conduct of

Operations 5FLEET EXCELLENCESafe, Reliable, Predictable, Leader EXCELLENCEOrganizationalExcellenceOperational Excellence TrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictable PrideOrganizationalExcellenceOperational Excellence TrainingExcellenceEquipmentExcellencePredictableTeamworkLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictable PrideACEMANINDIVIDUAL EXCELLENCE A ccident Free N o Rework E vent Free C ontrol Dose A ttend Training M eet Schedule A ccident Free N o Rework E vent Free C ontrol Dose A ttend Training M eet CommitmentOpportunitiesResultsBARRIERS FOR EXCELLENCE Picture of ExcellenceQualified WorkersJob Planning/PreparationProcedures/WorkInstructionsVerification/ValidationSupervisor OversightWorker Practices 6 Palisades AFW Event Palisades AFW Event Auxiliary Feedwater Pumps Not in Auto-Causal factors*Configuration Control*Questioning Attitude*Adherence to Standards *Procedure Quality 7 Palisades AFW Event Palisades AFW EventCorrective Actions Taken*Implemented Control Panel Checklist*Revised Control Panel Walk Down Practices*Improved Management Observation Program*Initiated High Intensity Training*Fleet Learnings Effectiveness Monitoring*Control Panel Walk Down Training

• Simulator Training Following Procedure Revisions

• Management Observation Program 8 NMC NMC Lessons Learned Lessons Learned*Point Beach Nuclear Plant-Communications and turnover status control*Prairie Island Nuclear Generating Plant-Independent verification*Monticello Nuclear Generating Plant-Procedure use and adherence 9 Action Plan Action Plan*NMCLeadership took fleet wide action*Operations Manager Peer Team-Accepted ownership-Developedaction plan-Initiated immediate fleet wide actions-Developed a Fleet-wide Conduct of Operations Assessment Plan*Initiated Assessment Plan*Results drive additionalsite actions*Presented Action Plan to NMC Fleet Senior Leadership 10 Action Plan Action Plan*Actions-Reinforce Expectations -Complete-Benchmarking -Complete -Improve Conduct of Operations Guidance -Complete-Conduct of Operations FleetAssessment -In Progress-Training -In Progress-Crew Assessments -Planned-Effectiveness Monitoring -Planned 11 R Reinforce Expectationseinforce Expectations*CNO sentletter to all Shift Managers-Each Shift Manager assigned to:*Assess crew performance*"Identify areas for improvement"*Shift Managerspresenting CNOlettertocrews 12 Benchmarking Benchmarking*Fleet Task Force-Exelon-Entergy-Constellation-FENOC*Learnings-Existing procedure consistent with industry standards-Identified enhancementopportunities 13 Improve Conduct of Operations Guidance Improve Conduct of Operations Guidance*Fleet Procedure Changed-Includes revised panel walk down standard-Improved risk significant actions-Incorporates alignment between Conduct of Operations and Picture of Excellence 14 Conduct of Operations Conduct of Operations Fleet Assessment Fleet Assessment*FleetAssessment-Included Action Plan assessment-Team composition-Completed*PBNP: January 29 -February 2, 2007*MNGP: February 12 -16, 2007-Scheduled*PINGP: February 26 -March 2, 2007*PNP: March 12 -16, 2007 15 Training Training*Ensuredcontrol panel walk down training*Developedhighimpact training module

• Case studies will be used to address plant specific needs 16 Crew Assessments Crew Assessments*Supervisory Assessments-Associated with Conduct of Operations and Picture of Excellence*Crew Assessments-Crew dynamics-Crewrotation plan 17Effectiveness MonitoringEffectiveness Monitoring*Self Assessments*Observation Program*Corrective Action Program Trending

• Performance Indicators *Department Roll-Up Meeting Process*Performance Monitoring Process 18Industry CommunicationsIndustry Communications*Chief Nuclear Officer-INPO Executive Review Group-Video for INPO Operations Supervisor Course*Operations Managers-Operations Manager Workshop-INPOOperations Department Manager 19SummarySummary*Leadership identified a need for fleet-wide action*Action plan developed by owners

• Actionsin progress

• Effectiveness Monitoring planned 20FLEET EXCELLENCESafe, Reliable, Predictable, Leader EXCELLENCEOrganizationalExcellenceOperational Excellence TrainingExcellenceEquipmentExcellencePredictableTeamworkAccountableLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictable PrideOrganizationalExcellenceOperational Excellence TrainingExcellenceEquipmentExcellencePredictableTeamworkLearningSafetyConfiguration ControlTeamworkTeamwork EffectiveAccountable ModelZero ToleranceReliablePredictable PrideACEMANINDIVIDUAL EXCELLENCE A ccident Free N o Rework E vent Free C ontrol Dose A ttend Training M eet Schedule A ccident Free N o Rework E vent Free C ontrol Dose A ttend Training M eet CommitmentOpportunitiesResultsBARRIERS FOR EXCELLENCE Picture of ExcellenceQualified WorkersJob Planning/PreparationProcedures/WorkInstructionsVerification/ValidationSupervisor OversightWorker Practices