ML20235B519

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Applicant Direct Testimony 5 (Notification/Communications).* Testimony Addresses Town of Hampton Falls Contention 4 & New England Coalition on Nuclear Pollution Contentions 4 & 6. Related Correspondence
ML20235B519
Person / Time
Site: Seabrook  NextEra Energy icon.png
Issue date: 09/10/1987
From:
PUBLIC SERVICE CO. OF NEW HAMPSHIRE
To:
Shared Package
ML20235B348 List:
References
OL, NUDOCS 8709240130
Download: ML20235B519 (15)
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Dated: September 10, 1987 UNITED STATES OF AMERICA NUCLEAR REGULATORY COMMISSION before the ATOMIC SAFETY AND LICENSING BOARD

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In the Matter of )

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PUBLIC SERVICE COMPANY ) Docket Nos. 50-443-OL OF NEW HAMPSHIRE, ET AL. ) 50-444-OL

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(Seabrook Station, Units 1 ) (Offsite Emergency and 2) ) Planning Issues)

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APPLICANTS' DIRECT TESTIMONY NO. 5 (Notification / Communications)

Panel Members: Wanda E. Biser, Deaf Services Coordinator, Granite State Independent Living Foundation Anthony M. Callendrello, Manager, Emergency Planning, New Hampshire Yankee Gary J. Catapano, President, ALLCOMM, INC.

Paul R. Frechette, Jr., Senior Emergency Planner, New Hampshire Yankee Richard H. Strome, Director, New Hampshire Office of Emergency Management This testimony addresses the following contentions:

Town of Hampton Falls (TOHF) Conte: tion No. 4, New England Coalition on Nuclear Pollution (NECNP) Contention No. NHLP 4, and NECNP Contention No. NHLP 6.

l Communications Equipment for State

' Assistance for Town of Hampton Falls In the event the Town of Hampton Falls (TOHF), upon initial notification, indicates it is unable to respond to a hD Ao 5 j3 _

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I radiological emergency, the State of New Hampshire will provide compensatory assistance. The communications equipment to support assistance measures currently exists and is operational. This equipment is in place at the Incident Field Office (IFO) at Newington Station, at the Rockingham County Dispatch Center (RCDC) in Brentwood, and at other agencies assigned emergency responsibilities in the State assistance plan (NHRE3P, Vol. 2, Appendix G).

In the event that it becomes necessary for the State to implement assistance measures in response to a radiological emergency in TOHF, the following actions will be performed concerning: (a) municipal security and traffic control, (b) transportation dispatch at the local staging area, and (c) verification of transportation requirements for the transportation dependent population in the town.

For the purpose of implementing State assistance, the plan does not depend on direct communications between the State and local personnel in TOHF. The State can fully effectuate its assistance using extant communication equipment available to the emergency organizations with assigned responsibilities.

1. Municipal security and traffic control within TOHF will be provided by the New Hampshire State Police. *2ach State Police cruiser is equipped with a multiple frequency radio which allows communication with Troop A, Epping. Troop A, in turn, can communicate with the IFO via the State police f

radio network to receive direction and provide regular reports.

2. Transportation dispatch will be provided by a Rockingham County Sheriff's Deputy assigned to operate the

! local transportation staging area. Each deputy's. vehicle will be equipped with a mobile radio on the Rockingham County Sheriff's Department frequency, allowing for communication with RCDC and the State Transportation Staging Area Command Post located at the Rockingham County Complex. The Rockingham County Sheriff's Department currently has 13 mobile radios with an additional eight scheduled for installation. Both RCDC and the State Transportation Staging-Area Command Post can communicate with the IFO using.

commercial telephone lines, the NHOEM Command and Control i

' Radio System, the Sheriff's Department (Sheriff's 4) Radio System, and the Rockingham County local departments' (L4)

Radio Systems.

3. Verification of transportation requirements for special facilities and'special needs individuals in TOHF will be accomplished by an assigned TOHF Local Liaison in the IFO.

There are nine telephones in the IFO designated for use by local liaisons for all EPZ communities.

Notification of the Deaf and Hard of Hearing In order to fulfill the alerting and notification criteria for the general public as outlined in NUREG-0654,

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and to ensure that the Deaf and Hard of Hearing are adequately notified, a program for the identification of Deaf and Hard of Hearing individuals and for the development of special alerting systems and public information materials has been established.

Measures to identify people with special notification needs have been developed by the New Hampshire Office of Emergency Management and are in place. These are based on the Special Emergency Help Survey (initially conducted March, 1986) which will be updated annually and targeted to encompass all EPZ households.

The Office of Emergency Management has developed a follow-up program for those persons identified in the March, 1986 survey to verify the number of people who are Deaf or Hard of Hearing and to determine their individual circumstances. One set of questions in the follow-up survey will determine the number of other persons living in a given household with a Deaf or Hard of Hearing individual and whether others in the house have hearing losses. A second ,

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set of questions will identify any communications and f signaling devices already in place in the home of the Deaf or l

Hard of Hearing individual. I l

This effort is being undertaken with the cooperation and technical advice of the Granite State Independent Living Foundation (GSILF) , New Hampshire Association of the Deaf and the Division of Vocational Rehabilitation, New Hampshire l

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Department of Education. The recipients of the follow-up survey will be determined from the 1986 NHCDA survey results and. mailing lists provided by the support organizations. In addition, copies of the follow-up forms will be made available to doctors and other professionals in the Seacoast region who deal with the Deaf and Hara of Hearing.

Attachment 1 to this testimony is a copy of the draft survey form and the accompanying cover letters.

, Public notice regarding the survey distribution will be l

provided through press releases to statewide media, use of a scheduled television program for the Deaf and Hard of Hearing provided by GSILF, and use of available cable system close-captioned broadcasts for public service announcements.

Advisories also will be distributed to those Deaf and Hard of l

Hearing individuals who have TDD/ TTY equipment. The notices will advise people that the survey is being undertaken and urge Deaf and Hard of Hearing residents to obtain, fill out, and return the questionnaire to the'New Hampshire Office of Emergency Management.

Once the returns are collected, they will be reviewed to determine those respondents who might require a special form of notification, as, for example, TDD/ TTY teletype, specially equipped tone-alert radio, or personal contact. After a preliminary screening of the individual's needs, each respondent will be contacted to confirm the appropriateness of the proposed approach to their particular needs.

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b After the contacts have been completed, the required procedural changes in the State and town plans will be made and, where appropriate, the necessary notification equipment tailored specifically to the needs of each Deaf or Hard of Hearing individual will be provided by the Applicants. Such equipment which could be provided to the Deaf and Hard of Hearing includes one or more of the following notification / signalling devices where appropriate. All of these devices are commercially available and commonly in use by the Deaf and Hard of Hearing throughout the country:

1. Tone alert radios specially designed to activate the ancillary signaling devices described in numbers 2 through 4 below. The tone alert radios would be activated by the Emergency Broadcast system.
2. " Watchman" signalers serving as a control transmitter for wireless control receiver modules located in the Deaf or Hard of Hearing person's home. Signaling devices such as flashing lamps and bed / pillow vibrators are connected to the receiver modules. The control transmitter may be interfaced with doorbells or telephones. When one of these is activated, it causes the control transmitter to activate the receiver modules and energize the devices connected to them.
3. Visual alerting devices consisting of strobes or

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1 incandescent lamps.

4. Vibration devices such as bed / pillow vibrators for waking a sleeping Deaf or Hard of Hearing individual.
5. TDD (Telecommunications Device for the Deaf) , a l non-auditory device to allow telephone communications with a Deaf or Hard of Hearing

. individual.

As an additional measure, neighbors of Deaf and Hard of Hearing individuals are asked to check on their Deaf and Hard of Hearing neighbors. Advice to this effect will be disseminated to the public prior to an emergency.through the Public Information Material (PIM) mailed to every household in the EPZ. The Emergency Public Information Calendar will urge persons in the EPZ to check on neighbors who are Deaf r Hard of Hearing and assist them in understanding emergency instructions. The plan will be amended to include similar instructions, in Emergency Public Information brochures and material included in local telephone directory advertisements.

In the event of an emergency, Emergency Broadcast System (EBS) messages will again ask persons to check on neighbors who may require assistance including the Deaf and Hard of Hearing.

Communication with Transit-Dependent People The New Hampshire Office of Emergency Management has conducted a survey to determine the number of transi+-

- dependent people in the EPZ. Results of the survey show that the total number of Exeter residents requiring transportation assistance is 279 (p. IV-29 of Exeter RERP), and the total number of Rye residents requiring transportation assistance is-104 (p. IV-26 of Rye RERP).

Implementation of the relocation assistance aspect of the Exeter and Rye RERPs is not predicated upon the ability of the general public to contact their local EOCs.

Individuals without private transportation in need of relocation assistance will receive instructions on how to obtain such assistance through Emergency Broadcast System (EBS) messages and pre-distributed Public Information Material (PIM), and not through telephone contact with emergency response personnel. Both public information sources are intended to obviate the need for individuals to use their telephone except under special circumstances.

The pre-scripted EBS messages found in Appendix G, Volume 4 of the NHRERP will be revised to state that persons requiring relocation assistance will receive transport to Reception Centers via buses traveling along emergency routes or pick-up points in their area. The bus routes and/or pick-i up points are pre-designated and are depicted on the Emergency Plan Information Calendar mailed to every household 1

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in the EPZ. The calendar also instructs residents to tune to an Emergency Broadcast System station for the latest evacuation bus information.

Further, the EBS messages also advise people to refrain from all use of telephones unless absolutely necessary.

Indeed, the only persons who are specifically instructed to call local EOCs or the listed New Hampshire Office of Emergency Management number for transportation assistance, are those requiring special assistance. In Exeter this includes the homebound and disabled, who have not made previous arrangements with local emergency response officials, and persons who cannot walk to a bus or bus pick-up point. In Rye, this includes only the homebound and disabled, since buses will pick up persons at any point along the pre-designated bus routes. Since the state has pre-identified and registered individuals requiring special transportation through the Special Emergency Help Survey, calls . rom individuals who have failed to inform officials of their special needs are not expected to overload the telephone systems designated to handle them. (The survey is discussed in the testimony of the Special Needs/ Transportation Panel.)

Currently, emergency communications can be provided by the 15 telephone lines in the Exeter EOC and three telephone lines set aside at the IFO to receive calls from individuals l

l requiring transportation assistance. These telephone lines l

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will provide adequate communications capab,?ities to implement the RERPs in each of the communities, including any communications'necessary to provide relocation assistance in the event of an evacuation.

People whose special transportation requirements have 1

been pre-identified through the Special Emergency Help Survey have specific resources allocated for them and will be contacted to verify their transportation needs at the time of an emergency. As a result, these individuals are not expected to call their local EOC.

In addition, the testimony of the ETE and Human Behavior Panel discusses research of actual emergencies requiring evacuation which suggests that the vast majority of evacuees without private transportation would receive transportation from other evacuees, thus further reducing any need for contacting local EOCs.

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, ATTACHMENT 1 (1 of 5)

DEAF AND HARD OF HEARING FOLLOW-UP SURVEY NEW HAMPSHIRE OFFICE OF EMERGENCY MANAGEMENT

1. Your Neme-
2. Nemes and eges of other persons who live in your house:(Please put a check if any of them are also Deaf or Hard of Hearing)
3. Where do you live? (Street, Town)
4. Meiling address-
5. Do you have e telephone? Yes__. No__. Phone Number-
6. Do you have a TDD/ TTY: Yes__ No . Phone Number:
7. Does a hearing person Ilve with you? Yes No if Yes, what time of the day are they usually there?

Alveys__. Mornings Evenings Different times each day  ;

8. Are there children in your home who go to pubile or private schools in your community? Yes No (If Yes, write their names, their ages and their schools):

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9. Do you have e job outside your home? Yes No. If Yes, when do you vork (days / hours per I veck) and where do you vork?
10. Do you or others living with you have any other physical disabilities? Yes No if Yes, what kind (for exemple, CP, blind, use a wheelchair, etc.)

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11. Hov do you communicate best with hearing people? (Check the ones you prefer):

l I signlenguage ;11p reading ;vriting notes  ; All of these

ATTACHMENT 1 (2 of 5) i

12. Do you have a closed captforer on your television set? Yes No
13. Do you have any special equipment to tell you that someore outside your home is trying to contact you?

Yes No (If Yes, what equipment do you have, for example, TDD/ TTY, flashing lights for i doorbells, telephones,etc.)

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14. Do you belong to any national, state or local organizations that provide services for the Deaf and Hard of j Hearing?( Such as NHAD, GSILF,etc) Yes No if Yes, list the organizations:
15. Do you have and drive a car, truck or motorcycle? Yes No if No, how do you go shopping, to the doctor's office, to visit friends, ete?
16. Can you hear Police, fire or ambulance sirens? Yes No
17. Do the Police, fire or ambulance officials in your town know that you can't hear well? Yes No
18. If there was a public emergency today, hov vould you find out about it and how would you find out what to do?

Please return the completed survey form BEFORE OCTOBER 15,1987 in the postage-paid return envelope to:

New Hampshire Office of Emergency Management, State Office Park South,107 Pleasant Street, Concord, NH 03301.

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, ATTACHMENT 1 (3 of 5)

GRANITE STATE NH ASSOCIATION NH VOCATIONAL 3 INDEPENDENT Of THE DEAF REHABILITATION l LIVING FOUNDATION DIYlSION '  !

Dear Friend:

We have been asked by the New Hampshire Office of Emergency Management to help develop an effective way to notify Deaf and Hard of Hearing people in your community if there is a public emergency.

The enclosed survey will give us some of the information we need to find the best way of tellir.g Deaf and Hard of Hearing people if a public emergency develops, such as a hurricane, tornado, flood, fire or an accident involving dangerous chemicals or nuclear

- materials. It will also help us plan the quickest way to give you information and instructions about what to do to protect yourself. Your answers to the survey questions will not be used for any other reason, and your name will not be given to anyone else.

The New Hampshire Office of Emergency Management wants to make sure that Deaf and Hard of Hearing people receive the same kind of warnings and instructions that are given to hearing people by radio over the Emergency Broadcast System and by warning sirens in your community.

Please answer all of the survey questions the best you can. When we have studied all the survey answers, we will contact you again to set up the best way to t911 you if a public emergency is happening close to your home.

!f you know of someone in your town who is Deaf or Hard of Hearing but did not get a survey in the mail, please ask them to contact us so that we can send them a survey, too. j We believe that with your cooperation, this can be one of the best efforts to help Deaf and Hard of Hearing people in this country. Please fill out the survey and send it back in the attached envelope BEFORE OCTOBER 15.,_J.9_8_7 If you have questions, please contact one of the people listed below.

Wanda Biser Susan Auerbach Mary Johnson Granite State NH Department of NH Association of Independent Education, Division of the Deaf Living Foundation Vocational Rehabilitation 65 Pearson Street 105 Loudon Road, 78 Regional Drive, Bldg. JB Portsmouth, NH 03801 Prescott Park, Bldg. 4 Concord, NH 03301 Tel: 436-5228 TTY Concord, NH 03301 Tel: 271-3471 V/ TTY Tel: 826-3700 V/ TTY I

, ATTACHMENT 1 (4 of 5) ,

GRANITE STATE NH ASSOCIATION NH VOCATIONAL

, INDEPENDENT Of THE DEAF REHABILITATION l.lYlNG FOUNDATION DIYlSION

Dear Hearing Specialist:

We have been asked by the New Hampshire Office of Emergency Management to help develop an effective way to notify Deaf and Hard of Hearing poople in the Seacoast Region if there is a public emergency involving the towns of Portsmouth, Rye, New Castle, North Hampton, Greenland, Stratham, Exeter, Newfields, Brentwood, Kingston, East Kingston, Kensington, Hampton Falls, Seabrook, Hampton, South Hampton and Newton.

The enclosed survey will give us some of the information needed to determine the best way of alerting Deaf and Hard of Hearing people when an emergency situation develops, such as a hurricane, tornado, flood, fire or an accident involving dangerous chemicals or nuclear materials. It will also help us plan the quickest way to give them information and instructions about what to do to protect themselves. Their answers to the survey questions will not be used for any other reason, and their names will not be given to anyone else.

The New Hampshire Office of Emergency Management wants to make sure that Deaf and Hard of Hearing people receive the same kind of warnings and instructions that are given to hearing people by radio over the Emergency Broadcast System and by warning sirens in their community.

A quantity of the survey forms is provided so that you can distribute them to clients who may not have been contacted througt :ther channels. We urge you to inform your Deaf  ;

and Hard of Hearing clients of this survey; asic them to answer all of the survey questions I as accurately as they can; and return the survey in the enclosed postage-paid envelope by October 15,_J_9_81 When we have studied all the survey answers, respondents will contacted again to make arrangements for whatever emergency notification procedure is appropriate for their ,

individual situation. There will be no cost to the Deaf and Hard of Hearing individual.  !

We believe that with your cooperation, this can be one of the best efforts to help Deaf and Hard of Hearing people in this country. If you have any questions, please contact one of the people listed below.

Wanda Biser Susan Auerbach Mary Johnson Granite State NH Department of NH Association of l

Independent Education, Division of the Deaf f 1.iving Foundation Vocational Rehabilitation 65 Pearson Street l 105 Loudon Road, 78 Regional Drive, Bldg. JB Portsmouth, NH 03801 l Prescott Park, Bldg. 4 Concord, NH 03301 Tel: 436-5228 TTY Concord, NH 03301 Tel: 271-3471 V/ TTY Tel: 826-3700 V/ TTY

ATTACHMENT 1 (5 of 5)

GRANITE STATE NH ASSOCIATION NH VOCATIONAL INDEPENDENT Of THE DEAF REHABILITATION l LlylNG FOUNDATION DIYlSION I

Dear Doctor:

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l We have been asked by the New Hampshire Office of Emergency Management to help )

develop an effective way to notify Deaf and Hard of Hearing people in the Seacoast Region I if there is a public emergency involving the towns of Portsmouth, Rye, New Castle, North Hampton, Greenland, Stratham, Exeter, Newfields, Brentwood, Kingston, East Kingston, Kensington, Hampton Falls, Seabrook, Hampton, South Hampton and Newton.

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The enclosed survey will give us some of the information needed to determine the best way of alerting Deaf and Hard of Hearing people when an emergency situation develops, j such as a hurricane, tornado, flood, fire or an accident involving dangerous chemicals or j nuclear materials. It will also help us plan the quickest way to give them information and instructions about what to do to protect themselves. Their answers to the survey questions will not be used for any other reason, and their names will not be given to j anyone else.

The New Hampshire Office of Emergency Management wants to make sure that Deaf and Hard of Hearing people receive the same kind of warnings and instructions that are given to hearing people by radio over the Emergency Broadcast System and by warning sirens in their community.

A quantity of the survey forms is provided so that you can distribute them to patients who may not have been contacted through edwr channels. We urge you to inform your Deaf and Hard of Hearing patients of this survey; ask them to answer all of the survey questions as accurately as they can; and return the survey in the enclosed postage-paid envelope by October 15.,_J_9_8_L When we have studied all the survey answers, respondents will contacted again to make arrangements for whatever emergency notification procedure is appropriate f or their individual situation. There will be no cost to the Deaf and Hard of Hearing individual.

We believe that with your cooperation, this can be one of the best efforts to help Deaf and  !

I Hard of Hearing people in this country. If you have any questions, please contact one of the people listed below. j i

Wanda Biser Susan Auerbach Mary Johnson l l Granite State NH Department of NH Association of  !

! Independent Education, Division of the Deaf l f Living Foundation Vocational Rehabilitation 65 Pearson Street l 105 Loudon Road, 78 Regional Drive, Bldg. JB Portsmouth, NH 03801  ;

Prescott Park, Bldg. 4 Concord, NH 03301 Tel: 436-5228 TTY I Concord, NH 03301 Tel 271-3471 V/ TTY )

Tel: 826-3700 V/ TTY j l

1  !

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