ML20133H240

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Summary of ACRS Subcommittee on Human Factors 841211 Meeting in Washington,Dc to Review Status of Human Factors Research in Preparation for Next ACRS Rept to Congress on Reactor Safety Research
ML20133H240
Person / Time
Issue date: 03/06/1985
From:
Advisory Committee on Reactor Safeguards
To:
Advisory Committee on Reactor Safeguards
References
ACRS-2262, NUDOCS 8508090253
Download: ML20133H240 (12)


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,f CERTIFIED COPY DATE ISSUED: MAR. 6, 1985 MINUTES OF THE MEETING OF THE ACRS HUMAN FACTORS SUBCOMMITTEE DECEMBER 11, 1984 A meeting was held by the ACRS Subcommittee on Human Factors at 1717 H Street, N.W., Washington, D.C., Room 1046. The purpose of the meeting was, in the morning, to deal primarily with recent The afternoon accomplishments from the NRC Human Factors Program Plan.

session was used to review the status of human factors research in preparation for the next ACR$ Report to Congress on reactor safety research. Notice of this meeting was published in the Federal Register or.'tonday, November 26, 1984 (Attachment A). The schedule of items covered at this meeting is in Attachment B. The list of attendees is in Attachment C.

Attachment D is a list of the meeting handouts which are Portions of this meeting which dealt with the in the ACRS office files.

Such discussions proposed NRC research budget for FY 1986 were closed.

if held in public session might result in premature disclosure of information which would, in turn, frustrate the Comission's ability to Mr. Richard Major was the implement the affected programs effectively.

cognizant ACRS staff member present for the meeting.

Mornino Session - Recent Accomplishments, NRC's Human Factors Program Plan - Dan Jones, Division of Human Factors Safety Dr. Jones introduced the morning's program. He noted the Human Factors Program Plan's objective is to develop the technical bases for effective consideration of human factors in human performance for the NRC The Program Plan has developed a number of possible regulatory process.

Results from results which are being applied to the regulatory process.

individual projects were presented by the cognizant Division of Human Factors Safety Project Managers.

DELicngED ORICINAL 8508090 PDR A 53 850306 ~

62 Certified Ey_

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2 December 11, 1984 Mtg HUMAN FACTORS

  • Identifying Job-Related Educational Qualifications for Licensed Operators - Claire Goodman, Division of Human Factors Safety This study was conducted by Battelle Pacific Northwest Laboratories for the NRC Staff. The project was a first step to determine relevant qualifications for licensed operators. This program compared formal engineering course work and formal schooling to reactor operator and senior reactor operator job content. It found that 10 percent of the academic knowledges are covered in high school. Approximately 65 percent of academic knowledges are covered in all college level engineering programs with nuclear engineering covering most of the 65 percent. Approximately 20 percent of the formal knowledge needed to be a reactor operator or senior reactor operator must be covered in plant training programs.

In order to define the job content, Job Task Analyses were used.

Job Task Analyses performed by INP0 and others were also used. ,

General Physics used these job task analyses to evaluate the application of knowledge on the job.

Mr. Ward suggested analyzing the backgrounds in electrical engineering, mechanical engineering, nuclear engineering, and chemical engineering curriculums to see how applicable each program is to nuclear operations. He was also interested in getting an indication as to the benefits of a sense of professionalism a degreed engineer might have over someone who was non-degreed.

Operator Feedback Project - Delores Morisseau Division of Human Factors Safety T. he objective of this work was to compare operator workshops to mailed surveys as mechanisms for obtaining feedback from plant operating staffs and to collect data on issues of concern to NRC.

3 December 11, 1984 Mtg HUMAN FACTORS Both workshops and surveys produced good results. The surveys were cost-effective for utilities and the operator feedback provides the NRC with useful data. Among the feedback from both workshops and surveys are: high turnover is a problem; overtime and shift work are demanding; individuals with both engineering expertise and operations experience could be valuable on shift; the current shift technical advisor position is of limited value; simulators, especially plant-specific, are very helpful; shift crews are larger than what operators consider to be the minimum needed for safe operation; at least 85 percent of the respondents work overtime at least once per month; and 87 percent accept shift work as part of the job.

' Licensing Examination Development and Validation - Shelley Weiss Spielberg, Division of Human Factors Safety The objective of this project is to ensure that the NRC licensing exam is a content-valid and otherwise effective measure of a candidate's ability to operate a nuclear power plant safely.

Knowledge and ability categories for plant systens and emergency evolutions are being produced. A catalog of generic knowledge, skills, and abilities for PWR reactor operators and senior reactor operators has been produced. An examiner handbook which treats examination developnent, examination administration, and examination scoring, as well as candidate evaluation, has also been produced.

The Staff was asked whether or not they were trying to develop a technical basis for the present frequency of operator The Staff noted that they are not requalification examinations.

currently assessing the possibility of a reduction in the once-per-year requalification examination.

4 December 11, 1984 Mtg HUMAN FACTORS

  • Examination Question Bank - Ronald B. Eaton, Division of Human Factors Safety The purpose of this project was to produce a computerized examination question bank to develop, format and produce licensing examinations. Currently this data bank is maintained at Idaho National Engineering Laboratory and contains approximately 16,000 questions.
  • Maintenance Procedures - Michael Goodman, Division of Human Factors Safety This project had as its objective to evaluate the need for guidance It was found and regulatory action for maintenance procedures.

that administrative procedures that govern development, use, and control of maintenance procedures often exclude critical It was maintenance procedures from the review and control process.

also found that lack of complete vendor technical data handicaps The problems development and updating of maintenance procedures.

found and recommendations made will be in a final report, NUREG/CR-3817, in the near future.

  • Methods for Implementing Revisions to Emergency Operating Procedures (EOPs) - Michael Goodman, Division of Human Factors Safety l

The purpose of this work is to develop methods for implementing upgraded E0Ps. The project concluded there is a potential for negative transfer during and following implementation of upgraded l

E0Ps.

The recommendations from this study include using simulator l

exercises as part of operator training which can assist in determining whether or not an operator is experiencing negative transfer, and the primary technique to eliminate negative transfer e ,- -,- - - - , - - -

5 December 11, 1984 Mtg HUMAN FACTORS is overtraining with the new E0Ps. A final report was produced in May 1984, NUREG/CR-3632 " Methods for Implementing Revisions to l

Emergency Operating Procedures."

l Mr. Russell discussed the NRC's requalification testing program.

He noted that approximately 20 percent of operating plants receive an NRC audit. The audit serves as the requalification test for operators who are selected for the NRC audit. The audit also The serves as a test of the utility's requalification program.

outcome of the NRC-administered requalification tests is used to judge the adequacy of the utility's requalification program.

Mr. Reed expressed a concern that NRC-administered requalification tests were demoralizing to the operating crews.

  • Local Control Station and Auxiliary Operator Interfaces - George Lapinsky, Division of Human Factors Safety This work was done by Pacific Northwest Laboratories. Its purposes were to define and identify local control stations (LCS) having safety significance, identify transient and accident scenarios that could affect environmental conditions (noise levels, temperature, light, etc.) at local control stations, determine whether human factors deficiencies exist at safety significant local control It was stations, and assess the adequacy of current guidance.

noted that LCSs are variable in kind and quality. Human factors deficiencies observed in many of the LCSs are of the sort that can be expected to lead to operator errors. Mary of the human factors deficiencies would be simple to correct: poor design and maintenance of identifying labels and markings, and the lack of Other deficiencies procedures located at the control station.

would not be simple to correct including poor component design and illogical arrangement of controls. The findings from this project are recorded in NUREG/CR-3696, " Potential Human Factors

6 December 11, 1984 Mtg HUMAN FACTORS Deficiencies in the Design of Local Control Stations and Operator Interfaces in Nuclear Power Plants," April 1984.

  • Safety Systems Status Indication - George Lapinsky, Division of Human Factors Safety The purpose of this work was to survey plants to ensure that operators could tell from their control stations whether or not safety systems were bypassed or out of service for a particular period. It was found that control panel indications of valve status are often not conveniently grouped for a quick and easy.

assessment of systems status. It was also found that the mental processing requirements for determining the effects of removing a component or components are often quite difficult and can lead to error. It was noted the Safety Parameter Display Systems provide a Results of this work are published in lead-in to this area.

NUREG/CR-3621, " Safety Systems Status Monitoring," March 1984. .

a

  • Annunciator System Improvements - Richard J. Eckenrode, Division of Human Factors Safety The objectives of this work were to produce improved guidelines for control room annunciator systems in the near term, and to develop The goal design recommendations for such systems in the long term. j of this work was to minimize the potential for system and process i deviations to develop into significant hazards. Items studied included: is an operator alerted to a deviation, given the priority and nature of the deviation, given guidance in initial response, and able to confirm the response was appropriate.

Results Computerized annunciator systems were also being studied.

will be published in NUREG/CR-3217, "Near-Term Improvements for Nuclear Power Plant Control Room Annunciator Systems," and NUREG/CR-3987, " Computerized Annunciator System Recommendations."

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NOTE: A complete transcript of the open meeting is on file at the NRC Public Docurrent Room at 1717 H St., N.W., Washington, DC, or can be obtained et cost from Ace-Federal Reporters, Inc., 444 N. Capitol Street, '

Washington, DC 20001 [ Telephone (202) 347-3700] A transcript of the closed afternoon portion is on file at the ACRS Office.

ef 25, YGWT Fed:ral Regbter / V 45522 .

Ihereby ratify tnd confirm any Further information about 1:ples to be acti:ns heret: fore t: ken by the oc".heduled meeting to be advised cf any . discussed, whether the m:eting his ch:nges in sehedula.etc which may been cancelled or reacheduled, the Commissioner (f the Public Debt or his have occurred. Chairman's ruling on requests for the delegates in exercise of the authority

.Det;d N1vember ao.19s4. previously delegated to them pertaining

' opportunity to present oral statements to this subject matter. ,

Worton W. IAaAln, and the time allotted therefor can be Dis Order supersedes the authorities Assis2nt En ecutive Directorfor Project obtained by a prepaid telephone call to g,,j,, the cognirent ACRS staff member,Mr. shown on the attachment to this Order. ,

% Richard Major (telephone 202/634-1413] Dated: November 13.10a4.

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,,,, between 6.15 a.m. and 5.00 p.m., EST. Cast % h , ,

Persons planning to attend this meeting gf .

j are urged to contact the above named Authorities Superseded by Department

[ Advisory Committee on Reactor individual one or two days before the Saf;gu:rda, Subcommittee on Human of the Treasury Order No.186-3 scheduled meeting to be advised of any Factors; Meeting changes in schedule, etc., which may DatedEonsber 13.1e64. ,.

have occurred. ,

Replacement oflost Securities The' ACRS Subcommittee on Human -

F:ct:rs will hold a meeting on Deted: Nos ember 19.1964. Delegation to the Commissioner of tl$e' Decernber 11,1984. Room 1046.1717 H Morton W. Ubarkin, Public Debt from the Secretary of the Street. NW.We shington, DC. Assis tant Ex ecutive Directorfor Project ,

Treasury, dated April 26.1949.

Portions of this meeting dealing with ji,yj,w.

  • Delegation to the Assistant Chiefin B2 proposed NRC Research budget for p m m,,,.,% Charge. Division of Loans and Currency. -

willbe closed Such ,u,,, e,,, ,,,g ,.m Chicago Branch, from the Fiscal FY 1966,tna,if Lacusst held in pubhc session' re -

Assistant Secretary, dated June 1,1950.

might result in the premature disclosu Delegation to the Chief. Division of DEPARTMENT OF THE TREASURY Loans and Currency from the Secretary a s n s abil'Y to .

of the Treasury, dated April 21,1952.

leme t the affected programs Oftce of the Secretary '

Memorandum to Miss Crawford from

  • C Y' - Mr. Dtsn. deted September 7,1956. <

%e agenda for subleet meeting shall (No.16A11 Delegation to the Manager, Claims b t o Mows: Delepation of Authority To Provide Section from the Fiscal Assistant 7besday. December n, J964-d.30 Relief for t.oaa, Theft, Destruction, Secretary, dated September 8,1952.

a.m. untilthe conclusion of busine,, Mutuadon, or Def acement of Memorandum to Miss Crawford from Obligati na,to Provide Requirements Mr. Dean, dated September 10,1956.

The Subcommittee will review the for indemnity Bonds, and To Grant . Delegation to th'e Commissioner of the status cf Human Factors Research in

' preparation for the next Committee at Coupons AMached Public Debt from the Fiscal Aaslatant

. report to the Congress on reactor safety @* Secretary, dated December 3.1956.

cesearch. The Subcommittee wit! also Delegation to Mr. Thompson from Mr.

discuss some of the results produced By virtue of the authority vested in the Peyton, dated December 20,1956.

from the NRR Human Factors Program Secretary of the Treasury under 31 Delegation to the Commissioner of the, U.S C. 321(b), and by virtue of the Plan. Public Debt from the Fiscal Assistant Oral statements may be presented by authority delegated to me as Fiscal Secretary, dated luly 20.1962.

  • Assistant Secretary by Treasury Redelegation to the Deputy

. members of the public with the Department Order No.101-5,I hereby concurrence of the Subcommittee

' Commissionerin Charge of the Chicago delegate to the Commissioner of the Chairman; written statements will be Public Debt the authority prescribed. Office from the Commissioner of the*

Public Debt, dated July 20,1962.

cecepted and made available to theCommittee. Recordings willMemorandum be permitted ' under 31 to Mr. Stephenson fromU.S C. 3125 to (1) Provide relief for the loss, theft.

only during those portions of the destruction, m'utilation, or defacementMemorandum of Mr. Merritt, dated August 10.1966 aneeling whe'n a transcript is being kept. to Mr.McGeoghegan an obligation identified by number and from Mr. Hintgen, dated November 1.

cnd questions may be asked only by description.

- awmbers of the Subcommittee. its 1972.

(2) Prescribe the form, amount, and Memorandum to Director, Division of consultants, and Staff.

la make oral statements Persons should notify desiring ' surety or security requirementsTransactions for an & Rulings from the Acting '

indeminity bond required as a condition Assistant Commissioner, dated the ACKS staff member named below as of reliefif the obligation is payable to far in advunce as practicable so that February 20.1975.

bearer or assigned so as to become cppropriate arrangements can be made. Memorandum to Miss Aanerud from payable to bearer and is not proven Mr. Cardner dated March 26,1975.

During the initial portion of the clearly to have been destroyed.

, meeting. the Subcommittee, along with Approvalof Bonds offndeminity

. (3) Provide reliei for interest coupons I

cny cfits consultants who may be present, may exchange preliminary claimed to have been attached to an Delegation to the Commissioner of the obligation upon a determination that the Public Debt from the Secretary of the views regarding matters to be coupons have not been paid and have Treasury, dated April 26.1949.

considered during the balance of the been destroyed or will not become the meeting.

< Delegation to the Commissioner of the -

basis of a valid claim against the The Subcommittee will then hear Public Debt and the Chief. Division of

. Government.

presentations by and hold discussions The authority delegated above may be Loans and Assistant Secretary, datedCurrency from December 17, the Fiscal with representatives of the NRC Staff. redelegated by the Commissioner of the their respective consultants, and other 195L

, interested persons regarding this review. Public Debt. 3 4 ATTACHMENT A

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PROPOSED TOPICS HUMAN FACTORS SUBCOMMITTEE MEETING

. DECEMBER 11, 1984 WASHINGTON, DC Chairman's Introduction (0 pen) 10 min 8:30 a.m. 1.

a. Objectives
b. Discuss schedule
2. Discussion of Recent Accomplishments 8:40 a.m. from the Human Factors Program Plan

- Dan Jones 31 hr (0 pen)

a. Staffing and Qualifications
b. Training
c. Licensing Examinations
d. Procedures
      • 10 min 10:30 a.m.
      • BREAK
e. Man-Machine Interface'
f. Management and Organization
g. Human Reliability 12:00 Noon
      • LUNCH C L 0 S E D SESSION 1:00 p.m. 3. Review the Status of Human Factors Research 31 hr in Preparation for the Upcoming ACRS Report to Congress - CLOSED - Jim Norberg
a. Man-Machine Interface
i. Recent Accomplishments
11. Programs Underway iii. Future Plans (including Budget Estimates through FY 1987)
b. Operational Readiness
1. Recent Accomplishments
11. Progress Underway iii. Future Plans (including Budget Estimates through FY 1987)
      • 10 min 3:00 p.m. *** BREAK
c. Management Staffing
1. Recent Accomplishments ii. . Programs Underway iii.

Future Plans (including Budget Estimates through 1987) 15 min 4:30 p.m. 4. Concluding Remarks ATTACHMENT B

ATTACHMENT C ATTENDEES ACRS HUMAN FACTORS SUBCOMMITTEE MEETING DECEMBER 11, 1984 WASHINGTON, DC ACRS NRC D. Ward, Chairman J. Norberg, RES G. Reed, Member P. Williams, NRR C. Wylie, Member D. Jones, NRR H. Lewis, Member C. Goodman, NRR R. Major, Staff D. Morriseau. NRR S. Spilberg, NRR Others W. Russell, NRR J. Persensky, NRR J. Nurmi, EPM, Inc. R. Eaton, NRR C. Baty, Bechtel P. McLaughlin, NRR D. Hoffer.n, ACE-Federal R. Eckenrode, NRR V. Moore, NRR J. Hoit, Jr., RES M. Au, RES N. Gibb, NRR G. Cwaline, IE C. Overbey, RES J. Lowry, RES i

ATTACHMENT C

ATTACHMENT D LIST OF MEETING HANDOUTS ACRS HUMAN FACTORS SUBCOMMITTEE MEETING DECEMBER 11, 1984 WASHINGTON, DC i

Subject:

Recent

1. NRR Staff Presentation to the ACRS.

Accomplishments-NRC Human Factors Program Plan (HFPP) - Slide package used by various presenters during morning session -

82 slides 2.

Slide on Job Content, backup slide to above package - 1 slide Briefing to ACRS Subcommittee on Human

3. RES Presentation: Human Factors Researach Factors, December 11,1984, FY 1986-87 Program and Budget - 44 slides NOTE
  • Copies of these slides are on file in the ACRS office'.

ATTACHMENT D

.