ML20058N825
ML20058N825 | |
Person / Time | |
---|---|
Site: | Browns Ferry ![]() |
Issue date: | 07/29/1993 |
From: | Randy Musser NRC |
To: | |
References | |
NUDOCS 9312220290 | |
Download: ML20058N825 (6) | |
Text
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EMPLOYEE CONCERNS PROGRAMS PLANT NAME:
Browns Ferry LICENSEE:
.M DOCKET. #:
EQ-259.260.296 NOTE:
Please circle yes or no if applicable and add comments in the space provided.
A.
PROGRAM:
1.
Does the licensee have an employee concerns program?
R,,,T
(.Yes. or No/ Comments)
F,,,G Entitled " Concerns Resolution' Program" 2.
Has NRC inspected the program? Yes.
Report'#'s186-40, 87-26, 87-30, 88-04, 90-05, and 93-18.
B.
SCOPE: (Circle all that apply) i i
1.
Is it for:
R,,,T t
l a.
Technical? (.Yes. No/ Comments)-
F,,,G R,,T b.
Administrative? (Yes,.No./ Comments)
F,,G'
- However, Intimidation and, Harassment-issues are referred to the TVA IG for investigation.
R,,T-c.
Personnel issues? (Yes,.No./ Comments).
F,,G
}
Personnel issues are referred to the appropriate TVA organization.
2.
Does it cover safety as well as non-safety issues?'
R,,,T
(.Yes.or No/ Comments)
F,,,G I
All matters that could possibly affect the safe operation.
of the nuclear plant.are followed up by; the. concerns resolution staff.
3.
Is it designed for:
R,,,T a.
Nuclear safety? (.Yes. No/ Comments)
F,,,G.
R,,,T b.
Personal safety? (.Yes. No/ Comments)
F,,,G Personnel issues - including union grievances?
c.
R,,T~
2000:,2 (Yes or.No./ Comments) r.,G 1l0
. Personnel issues' are referred to the appropriate'TVA lt \\ _
9312220290 930729 PDR ADOCK 05000299
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i organization.
1 i
4.
Does the program apply to all licensee employees?~
R,,,T
(.Yes.or No/ Comments)
F,,,G 5.
Contractors?
R,,,T
(.Yes.or No/ Comments)
F,,,G 6.
Does the licensee require its contractors and their. subs to have a similar program?
R,,,T
(.Yes.or No/ Comments)
F,,,G TVA requires contractors performing' technical ' support '
j activities to have their own program.
Contractors directly supporting TVA staff personnel come under the purview of the TVA Concerns Resolution Progran.
1 7.
Does the licensee conduct an exit interview upon l
terminating employees asking if they have any safety concerns?
R,,,T
(.Yes.or No/ Comments)
F,,,G j
TVA employees as well as -contractors providing direct j
support to the TVA staff are ' interviewed by the TVA 1
concerns resolution staff prior to their departure.
Contractors with concerns programs interview their employees.
C.
INDEPENDENCE:
1.
What is the title of the person in' charge?
The entire TVA organizations Concerns' Resolution Program l
i is headed by the " Manager,. Concerns. Resolution Staff."
This individual is located in Chattanooga, TN ; at the corporate office. ' The individual in charge of - the.
Concerns Resolution Program ' on site has the title. of
" Concerns Resolution Staff Site Representative."
2.
Who do they report to?
The site representative reports to the Manager, Concerns-l Resolution Staff, who in turn reports to the Vice President of Technical Support... The organization was set up for the Manager, Concerns Resolution. Staff to report to the Senior Vice President of Nuclear-Power. 'However, the senior VP position is currently vacant. 'In addition, the Manager, Concerns Resolution Staff can contact the President of the Generating Group to resolve employee Concerns.
i 3.
Are they independent of line management?
2500/028 Attachment A-2 Issue Date: 07/29/93 f
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The individuals referenced in question C.2.
above are independent of all line management at the site.
4.
Does the ECP use third party consultants?
)
Although no independent contractors are used,
" third party consults" from various organizations within TVA are used by the concerns resolution staff to investigate employee concerns.
3 5.
How is a concern about a manager or vice president followed up?
i Because of the independence-of the Concerns Resolution Staff, concerns about a manager ' or vice president are generally handled in the same manner as other concerns.
However, in addition these concerns are raised to the appropriate level of management-within TVA and -if applicable to the TVA Inspector General.
D.
RESOURCES:
i 1.
What is the size of staff devoted to this program?
l The Concerns Resolution staff located at. Browns Ferry consists of two individuals.
I 2.
What are ECP staff qualifications (technical training, interviewing training, investigator training, other)?
The following is a
list of qualifications for an individual on the ECP staff:
-B.S.
degree in Engineering or other scientific discipline or its equivalent.
-Effective communications skills
-Training in interviewing and negotiations In addition, experience is required in the utility / power plant
- field, preferably nuclear power.
The site representative is required to have 10 years experience with the assista'nt positions requiring _
7 years experience.
E.
REFERRALS:
1.
Who has followup on concerns (ECP staff, line management, other)?
I The concerns resolution staff has the requirement to followup on concerns.
F.
CONFIDENTIALITY:
1.
Are the reports confidential?
R,,,T
(.Yes.or No/ Comments)
F,,,G Issue Date: 07/29/93 A-3 2500/028 Attachment
2.
Who is the idsntity of the alleger mrds known to R,,,,,,,,,,,,,,,~,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,T 6
(. senior management, ECP staff, line management, other. ) ?
F,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,G (circle, if other explain)
Allegers who request confidentiality can have their identity made known to the concerns resolution staff, TVA OGC, TVA OIG, and the NRC on a need to know basis.
In addition to the organizations listed above, allegers who do not request confidentiality can have their identity made known to line management on a need to know basis.
3.
Can employees be:
R,,,T a.
Anonymous? (.Yes. No/ Comments)
F,,,G R,,,T b.
Report by phone? (.Yes. No/ Comments)
F,,,G G.
FEEDBACK:
1.
Is feedback given to the alleger upon completion of the followup?
R,,,T
(.Yes.or No - If so, how?)
F,,,G Feedback is given to allegers through followup meetings, telephone calls or through written correspondence.
2.
Does program reward good ideas?
No.
3.
Who, or at what level, makes the final decision of resolution?
The Concerns Resolution Site Representative makes the final decision of resolution regarding employee concerns with the concurrences of higher level management as required.
4.
Are the resolutions of anonymous concerns disseminated?
No.
5.
Are resolutions of valid concerns publicized (newsletter, bulletin board, all hands meeting, other)?
No.
H.
EFFECTIVENESS:
1.
How does the licensee measure the effectiveness of the 2500/028 Attachment A-4 Issue Date: 07/29/93
progrem?
The licensee measures the effectiveness of the program through:
-Trending of concerns
-Feedback received from allegers during exit interviews
-Results of internal audits and NRC inspections 2.
Are concerns:
R,,,T a.
Trended? (.Yes.or No/ Comments)
F,,,G R,,,T b.
Used? (.Yes.or No/ Comments)
F,,,G 3.
In the last three years how many concerns were raised?
95 Of the concerns raised, how many were closed?
73 What percentage were substantiated?
Acoroximatelv 33 percent 4.
How are followup techniques used to measure effectiveness (random survey, interviews, other)?
Exit interviews and random surveys performed by the Concerns Resolution Staff, the TVA OIG, and the NRC.
5.
How frequently are internal audits of the ECP conducted and by whom?
Internal audits are conducted annually by the TVA OIG, TVA Quality Assurance, and the Concerns Resolution Staff review of the various contractor concerns programs.
I.
ADMINISTRATION / TRAINING:
R,,,T 1.
Is ECp prescribed by a procedure? (.Yes.or No/ Comments)
F,,,G Site Standard Practice 1.2,
" Concerns Resolution."
2.
How are employees, as well as contractors, made aware of this program (training, newsletter, bulletin board, other)?
i l
Employees are made aware of these programs via General Employee Training, postings on bulletin boards in various i
locations throughout the plant, and through various internal memos and site bulletins.
ADDITIONAL COMMENTS:
(Including characteristics which make the program especially effective or ineffective.)
A recent initiative to improve the concerns resolution file closure process at the various TVA sites began in May, 1993.
This process involves the periodic meeting of the site representatives (from Browns Ferry, Sequoyah, and Watts Bar)
Issue Date:
07/29/93 A-5 2500/028 Attachment
i to discuss and parform a joint review of various concerns to i
ensure proper handling and dissemination.
I l
1 l
The person completing this form please provide the following information to the Regional Office Allegations Coordinator and fax it to Richard Rosano at 301-504-3431.
NAME:
TITLE:
PHONE #:
R.A. MUSSER
/ Resident Insnector/f205)729-6196 DATE COMPLETED:
8/24/93 i
2500/028 Attachment A-6 Issue Date:
07/29/93
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