ML20151T276

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SALP Rept 50-293/87-99 for 870201-880515.Mgt Initiatives Generally Successful in Correcting Staffing,Organization & Matl Deficiencies.Programmatic Performance Improvements Evident in Areas Previously Identified as Weaknesses
ML20151T276
Person / Time
Site: Pilgrim
Issue date: 07/27/1988
From:
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION I)
To:
Shared Package
ML20151T273 List:
References
50-293-87-99, NUDOCS 8808160306
Download: ML20151T276 (72)


See also: IR 05000293/1987099

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                                       ENCLOSURE
                                   SALP BOARD REPORT
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                        U. S. NULLEAR REGULATORY COMMISSION
                                       REGION I
                                                                      --
                   SYSTEMATIC ASSESSMENT OF LICENSEE PERFORMANCE
                           INSPECTION REPORT 50-293/87-99
                                BOSTON EDISON COMPANY
                            PILGRIM NUCLEAR POWER STATION
               ASSESSMENT PERIOD:     FEBRUARY 1, 1987 - MAY 15, 1988
                         BOARD MEETING DATE: JULY 5 and 6, 1938
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                                        TABLE OF CCNTENTS
                                                                       Page
       1.0 INTRODUCTION .............................................     1
             1.1 Purpose and Overview ................................    I
             1.2 SALP Board Members ..................................    I
             1.3 Background ..........................................   2
       2.0 CRITERIA .................................................    7
       3.0 SUMMARY OF RESULTS ......................................    10
            3.1 Overall Facility Evaluation ........................    10
            3.2 Facility Performance .. ............................    12
       4.0 PERFORMANCE ANALYSIS ....................................    13
            4.1 Plant Operations ...................................    13
            4.2 Radiological Controls ..............................    18
            4.3 Maintenance and Modifications ......................    24
            4.4 Surveillance .......................................    29
            4.5 Fire Protection ....................................    33
            4.6 Emergency Preparedness .............................    36
            4.7 Security and Safeguards ............................    38
            4.8 Engineering and Technical Support .................. 43
            4.9 Licensing Activities ...............................    47
            4.10 Training and Qualification Effectiveness ...........   50

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            4.11 Assurance of Quality ...............................   53
       5.0 SUPPORTING DATA AND SUMMARIES ...........................    57
            5.1 Investigation and Allegations Review ...............    57
            5.2 Escalated Enforcement Actions ......................    57     ,
            5.3 Management Conferences .............................    58     l
            5.4 Licensing Actions ..................................    59     l
            E.5 Licensee Event Reports .............................    63
       TABLES
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       Table 1 - Tabular Listing of Licensee Event Reports by Functional Areas
       Table 2 - Inspection Hours Summary                                      l
       Table 3 - Enforcement Summary                                           '

l Table 4 - Pilgrim SALP History Tabulation

       Table 5 - Management Meeting and Plant Tour Summary                     l
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                                               1.0 INTRODUCTION
                                                     1.1 Purpose and Overview
                                                          The Systematic Assessment of Licensee Performance (SALP) is an inte-
                                                          grated NRC staff effort to collect observations and data on a per-
                                                          iodic basis and to evaluate licensee performance. The SALP process
                                                          is supplemental to the normal regulatory processes used to ensure
                                                          compliance to NRC rules and regulations. It is intended to be suf-

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                                                          ficiently diagnostic to provide a rational basis for allocating NRC
                                                          resources and to provide meaningful guidance to licensee management
                                                          in order to improve the quality and safety of plant operations.
                                                          An NRC SALP Board, composed of the Staff members listed in Section
                                                          1.2 below, met on July 5 and 6, 1988 to review the collection of
                                                          performance observations and data in order to assess the Boston
                                                          Edison Company's (BECo) performance at the Pilgrim Nuclear Power
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                                                          Station. This assessment was conducted in accordance with the
                                                          guidance in NRC Manual Chapter 0516, "Systematic Assessment of
                                                          Licensee Parformance". A summary of the guidance and evaluation
                                                          criteria is provided in Section 2.0 of this recort.
                                                          This report is the SALP Board's assessment of the licensee's safety
                                                          performance at the Pilgrim Nuclear Power Station for the period
i                                                         February 1,1937 - May 15,1988 .       The summary findings and totals

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                                                          reflect a 15 month assessment period.
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                                                     1.2 SALP Board Members
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                                                          Chairman
                                                          S.  J. Collins, Deputy Director, Division of Reacter Projects (DRP)
                                                          Members

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                                                          W. F. Kane, Director, DRP                                               ,
                                                          J. T. Wiggins, Chief, Reactor Projects Branch 3, DRP
                                                          A. R. Blough, Chief, Reactor Projects Section 3B, DRP
                                                          J. P. Durr, Chief. Engineering Branch, Division of Reactor Safety (DRS)

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                                                          G.   L.  Sjoblom, Acting Director, Division of Radiation Safety and
                                                             Safeguards (DRSS)
                                                          R. R. Bellamy, Chief, Facilities Radiological Safety and Safeguards
                                                             Branch, DRSS
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                                                          D.  H. Wessman, Director, Project Directorate I-3, Office of Nuclear
                                                             Reactor Regulation (NRR)

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                                                          D. G, Mcdonald, Licensing Project Manager, NRR
                                                          C. C. Warren, Senior Resident inspector, Pilgrim Nuclear Power
                                                             Station (PNPS), DRP
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                Other Attendees

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                J. J. Lyash, Resident Inspector, Pilgrim NPS, CRP
                T. K. Kim, Resident Inspector, Pilgrim NPS, DRP
                T. F. Dragoun, Senior Radiation Specialist, DRSS
                G. C. Smith, Safeguards Specialist, DRSS
                R. M. Gallo, Chief, Operations Branch, DPS
                A. G. Krasopoulis, Reactor Engineer, DRS
                T. Kosby, Reactor Engineer, DRS                                          ;

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           1.3 Background
                A.    Licensee Activities
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                      The plant has been shut down since April 12, 1986 for mainten-
                      ance and to make program improvements and remained shut down
                      throughout this assessment period. The reactor was defueled on
 ;                    February 13, 1987, to facilitate extensive maintenance and
i                     modification of plant equipment. The licensee completed fuel
                      reload on October 14, 1937. The reactor vessel hydrostatic test
                      and the containment integrated leak rate test were also com-
                      pleted sut.cessfully.
Since the end of the last SALP period there have continued to
                      be extensive management changes at Boston Edison that affect
                      Pilgrim. The licensee hss aggressively recruited experienced
                      personnel from outside sources.      A new Senior Vice President
                      assumed responsibility for the nuclear organization at the

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                      beginning of the period.    The licensee's organizational struc-
                      ture was also sig..ificantly altered several times.       Recent
                      changes have more clearly defined the permanent ensite organiza-

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                      tional structure. Essentially' all key management positions had
                      been filled with permanent employees by the close of the period.
                      The licensee developed several integrated action and testing
                      plans to evaluate the readiness of plant management, staff and
;                     hardware to support restart. These include the Restart Plan,
                      Material Condition Improvement Action Plan, Radiological Action
                      Plan and Power Ascension Test Program. In addition, tne licen-
                      see performed a self assessment near the end of the SALP period
                      to identify plant issues cnd evaluate the effectiveness of
                      implemented improvement actions.                                   )
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L During the assessment period the licensee completed extensive  ; l plant hardware and procedure modifications. The licensee's ' i Safety Enhancement Program included addition of a third emerg-

           ency diesel generator, containment spray header. nozzle changes,       [
            installation of a backup nitrogen supply system, and additional       t
           protection features for anticipated transient without scram,           t

i Steps were aise taken toward installation of a direct torus vent i '

           system and installation of a diesel driven fire pump tied to the       !
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           residual heat removal system.          License exemptions and modi-    $

j fications to the fire protection program and equipment to bring i j4

           the plant into full compliance with 10 CFA 50 Appendix R, and to
           improve reactor level instrumentation were completed.            The '

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           facility Emergency Operating Procedures were also upgraded to -
           incorporate Revision 4 of the Boiling Water Reactor Owners Group
           Emergency Procedures Guidelines.

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i j On March 31, 1987, the station experienced a loss of offsite ,

i          power during a storm when a static line broke and fell onto the        '
           conductors at a location several miles from the site. Offsite          i

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           power was restored within 45 minutes. A second loss of offsite         !
           power event occurred on November 12, 1987 due to excessive ice         i

j r,nd snow accumulation on' the transm'ssion system during a severe i ! winter storm. This event was comilicated by a lockout of the j plant startup transformer, the removal of one of the

!          emergency diesel generators from service due to maintenance            l

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           concerns and the limited availabil;ty of instrument air.           A   t

! source of offsite power was reestablished about 21 hours after  ! ] the initial loss. An NRC Augmented Inspection Team was

dispatched to the site in response to this event.

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           On November 9, 1987, the licer.see as a conservative measure           l
           halted ongoing maintemce rnd modification work at the station
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           af ter determining that several incidents which occurred during        i
i          the weekend of November 7 and 8, 1987, raised concerns regarding       i

l the control of ongoing work activities. The licensee's Senior , ! Vice President-Nuclear directed that ongoing maintenance and j i modification work onsite be suspended, and contractor craft '

personnel were instructed to 1 cave the site and were directed
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           not to report for work until November 12, 1987. The licensee

) subsequently formed eight teams of engineering and management

personnel to perform detailed evaluations of each incident prior  !

j to resuming station work activities. 4 4

           On February 11, 1988, the control room received a report of a           I
           fire in a contaminated area of the machine shop. The licensee
           conservatively declared an Unusual Event. The fire was confined
j          to a small area and was identified as burning insulation from a         '
!          h6at-treating machine which was being used in the machine shop.
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           The fire was extinguished by the plant fire brigade with no

j olant damage noted, and the Unusual Event was secured. 1

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        Operator licensing examinations were conducted on two occasions
        during the period. A total of two senior reactor operators and
        14 reactor operator candidates were examined with all candidates
        successfully completing the examinations.
        In December 1986, the Secretary of Public Safety for the Common-   i
        wealth of Massachusetts (Charles V. Barry) submitted a report to
        Governor Dukakis assessing the status of offsite emergency pre-
        parciness    for the Pilgrim station.       The report identified
        several problems with the existing response program. FEMA per-     ,
        formed a self-initiated review of the Pilgrim emergency response   !
        plan and on August 5, 1937, provided its report to the Common-
        wealth.    FEMA identified fix deficient areas and withdrew its    !
        interim finding that Massachusetts offsite emergency planning
;       and preparedness were adequate to protect the public health and
        safety in the event of an accident at Pilgrim. The NRC reques-     '
        ted the licensee to provide its plans and schedule for working
        with state and local organizations to resolve the deficiencies,    i
        The licensee submitted an action plan to address the deficien-     !
        cies    on   September 17, 1987,    A    progress  report   issued
        October 15, 1987 by Charles V. Barry notes that, while substan-    I
        tial progress had been made in some areas, adequate plans for
        response to an accident at Pilgrim did not exist and substantial   ,
        work remained to be done. At the close of the assessment           '
        period, the licensee was actively working with the Commonwealth    I
        and local agencies to address the deficiencies and upgrade the
        emergency plans.                                                   ,
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                                 B. Inspection Activities
                                    Confirmatory Action Letter (CAL) 86-10 was issued in April,1986
                                    in response to a series of operational events.           The CAL
                                    initially required that the licensee address these events, and
                                    was subsequently extended in August, 1986 to include resolution
                                    of programmatic and management concerns. In addition the CAL
                                    stated that the NRC Regional Administrator's approval would be
                                    required prior to restart. The CAL remained in effect through-
                                    out this assessment period.
                                    Considerable inspection resources were expended at Pilgrim dur-
                                    ing this assessment period. The resident staff has been main-
                                    tained at three inspectors. During the fifteen month assessment
                                    period, over 9698 hours of direct NRC inspection were performed
                                    (7758 hours on an annual basis). This represents a 43 percent
                                    increast above the previous       ;essment period, and is signifi-
                                    cantly in excess of that normally allocated to a single unit
                                    site. A detailed breakdown of the total inspection hours into
                                    SAlp functional areas is included in Table 2.
                                    Senior NRC management involvement was substantial during the
                                    period.     Early in the assessment period, a Ptigrim Restart
                                    Assessment Panel was formed which consists of senior management
                                    from the NRC Office of Nuclear Reactor Regulation (NRR) and
                                    Region I.    The panel generally meets biweekly to coordinate the
                                    planning and execution of NRC activities, and to assess the
                                    results of these activities to provide an independent judgement
                                    of the plants readiness for operation. A serias of management
                                    meetings to discuss the licensee's progress and proposed pro-
                                    grams were also held. Frequent site tours by NRC Commissioners,
                                    the Director of Nuclear Reactor Regulation and the Regional
                                    Administrator were conducted.

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                                                                       NRC senior management partici-
                                    pated in numeroua public meetings and interacted extensively
                                    with local, state and federal officials.        The NRC conducted
                                    public meetings in Plymouth to receive public comments on the
                                    plan. The staff's assessment of the comments and concerns
                                    received on the Restart Plan was presented to the public during
                                    a followup public meeting. A chronological listing of manage-
                                    mant meetings and tours is included as Table 5.
                                    On July 15, 1986, Massachusetts State Senator William B. Golden
                                    and others filed a 10 CFR 2.206 petition regarding Pilgrim.
                                    Af ter review by the NRC, the contentions raised in the petition
                                    regarding containment deficiencies and inadequacies in the
                                    radiological emergens response plan were denied. A decision
                                    regarding the management deficiencies was deferred to a subse-
                                    quent response. This information was transmitted to the peti-
                                    tioners by      letter dated August     21,  1987.  Three of the
                                    petitioners filed an appeal in federal court on October 1, 1987.
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l On October 15, 1987, Massachusetts Attorney General l l James M. Shannon filed a 10 CFR 2.206 petition, on behalf of his

             office and Governor Michael S. Dukakis, requesting an order to                      l;

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             show cause why Pilgrim should not remain shutdown until a full                       l
             adjudicatory hearing resolves the issues raised in the petition.                      !

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             The petition cited evidence of continuing managerial, Mark I
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             containment, and emergency planning deficiencies and requests                        f
             that the licensee also be required to perform a probabilistic                         l
             risk assessment (PRA). In. a response dated May 27, 1988.- the                        ;
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             NRC denied the petitioners request that a PRA regarding the Mark
             I containment be required and deferred decisions regarding
             emergency planning and management issues.
             During the assessment period nine NRC team inspections were                          ,
             conducted:                                                                           j
             1.    Appendix R Fire Protection Program Review                                     l
             2.    Plant Modification Program Review                                            j
             3.    Plant Effluent and Environmental Monitoring Program Review -                   :
             4     Augmented Inspection Team (AIT) Review of the loss of off-                    l
                   site power event on November 12, 1987                                         !
             5.    Annual Emergency Plan Exercise Observation
             6~    Onsite Electrical Distribution Adequacy Review                                 li
             7.    Emergency Operating Procedures Review                                           !
             8.    Maintenance Program Review
             9.    In plant Radiological Controls Review
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             An NRC Order issued in 1984 requiring the 1.icensee to implement
             a Radiation Improvement Program was closed during the period                        1
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             based on the results of a special inspection and other program                        !
             inspections which indicated that all terms of the Order had been                      :
             satisfactorily completed. Two operator licensing examinations                         }
             were also conducted. An enforcement conference was held on                            !
             September 9, 1987 to discuss security related matters. Enforce-                       '
             ment action on these issues is still pending.
             Tabulations of inspection activities and associated enforcement
             actions are contained in Tables 2 and 3.

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       2.0 CRITERIA
Licensee performance is assessed in selected functional areas, depending l

l upon whether the facility is in a construction, preoperational, or opera-  ; '

            ting phase.      Functional areas normally represent areas significant to
            nuclear safety and the environment. Some functional areas may not be
            assessed because of little or no licensee activities, or lack of meaning-
            ful observations. Special areas may be added to nighlight significant
            observations.

l This report also discusses "Training and Qualifim io Effectiveness",  ; i

            "Assurance of Quality" and "Engineering and Technica>    .tsort" as separate

j functional areas. Although these topics, in themsei.., are assessed in ,

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            the other functional areas through their use as crit.c 's, the three areas
            provide a synopsis. For example, assurance of quality effectiveness has
            been assessed on a day-to-day basis by resident inspectors and is on
            integral aspect of specialist inspections. Major factors that influence
            qua'. 6y, such as involvement of first line supervision, safety committees,
            quality assurance, and worker attitudes, are discussed in each area.         l
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            One or more of the following evaluation criteria were used to assess each    l
            functional area.
            1.    Management involvement and control in assuring quality
            2.    Approach to the resolution of technical issues from a safety stand-
                  point
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            3.    Responsiveness to f4RC initiatives
            4.    Enforcement history
            5.    Operatinnal events (including respon<a to, analyses of, and correc-
                  tive actions for)                                                      '
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            6.    Staffing (including management)
                  Training and Qualification Effectiveness
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            Based upon the SALP Board assessment, each functional area evaluated is
            classified into one cf three performance categories. The definitions of
            these performance categories are:
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         Category    1.    Licensee management attention and involvement are
         readily evident and place emphasis on superior performance of nuclear
         safety or safeguards activities, with the resulting performance sub-
         stantially exceeding regulatory requirements. Licensee resources are
         ample and effectively used so that a high level of plant and person-
         nel performance is being achieved. Reduced NRC attention - may be
         apprcpriate.
         Category 2.     Licensee management attention to' and involvement in the
         performance of nuclear safety or safeguards activities are good. The
         licensee has attained a level of performance above that needed to
         meet regulatory requirements. Licensee resources are adequate and
         reasonably allocated so that good plant and personnel performance is
         being achieved. NRC attention may be maintained at normal - level s.

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         Category 3.     Licensee management attention to and involvement in the
         performance of nuclear safety or safeguards activities are not suf-
         ficient.    The licensee's performance does not significantly exceed
         that needed to meet minimal regulatory requirements. Licensee
         resources appear to be strained or not effectively used. NRC atten-
         tion should be increased above normal levels.
         The SALP Board also assesses a functional area to compare the licen-
         see's performance during the last quarter of the assessment period to
         that during the entire period in order to determine the recent trend
         for each functional area. The SALP trend categories are as follows:
         Improving:     Licensee performance was determined to be improving near
         the close of the assessment period.
         Declining:     Licensee performance was determined tn be declining near
         the close of the assessment period and the licensee had not taken
         meaningful steps to address this pattern.
         A trend is assigned only when, in the opinion of the SALP Board, the
         trend is significant enough to be considered indicative of a likely
         change in the performance category in the near future. For example,
         a classification of "Category 2, Improving" indicates the clear
         potential for "Category 1" performance in the next SALP period.
         It should be noted that Category 3 performance, the lowest Category,
         represents acceptable, although minimally adequate, safety perform-
         ance.    If at any time, the NRC concluded that a licensee was not
         achieving an adequate level of safety performance, it would then be
         incumbent upon NRC to promptly take appropriate action in the
         interest of public health and safety. Such matters would be dealt
         with independently from, and on a more urgent schedule than, the SALP
         process.
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                                        It should also be noted that the industry continues to be. subject to
                                       rising performance expectations. For example, NRC ' expects licensees
                                       to actively use industry-wide and plant-specific operating experience
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                                       to effect performance improvement. TF ,,~. a licensee's safety per-
                                        formance would be expected -to show improvement over the years' in
                                       order to maintain consistent SALP ratings.
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     3.0 SUMMARY
           3.1 Overall Facility Evaluation
                             The 1985 SALP determined that programmatic and performance weaknesses
                             existed in several functional areas and that improvements were in-
                             hibited by the lack of resolution of factors which in turn depended
                             heavily on management attitudes and aggressiveness of followup.
                             The 1986 SALP acknowledged that, although some improvements were
                             made,   the lack of a clear organizational structure,- recurring
                             management changes, and chronic staffing vacancies delayed the
                             establishment of a stable licensee management team at the plant and
                              inhibited progress during the period.             These problems' manifested
                             themselves as Category 3 performance ratings in the Radiological
                             Controls, Surveillance, Fire Protection, Security and Assurance of
                             Quality functional areas.
                             Throughout this 1987-1988 SALP period the facility was maintained by
                             BECO in an outage condition to make major plant facility modifica-
                             tions and complete a major equipment refurbishment progran.
                            At the beginning of the assessment period the licensee made the most
                             significant of numerous personnel changes when a new Senior Vice
                             President-Nuclear was hired and his presence established on site.
                            Additional personnel and organizational changes continued throughout
                             the assessment period with the most substantial reorganization being
                            completed in February, 1988. Although the organization in its
                             present form did not formally emerge until late in the assessment
                             period, many of the functional reporting chains have been in place                     1
                             for some time and appear to be functioning well. Allocated staffing                    j
                             levels in the new organization are significantly higher than in the                    ;
                            cast and the licensee has been generally successful in recruiting                       l
                            efforts.     As a result of these transitions some individuals are                      l
                             relatively new to their positions and in some cases do not have                        I
                            extensive operating Boiling Water Reactor expertise.
                            The licensee has been aggressive in addressing most areas of known
                            program weakness. However, implementation of certain program and
                            organizational improvements was delayed due to the high p riority                       )
                            placed    on   proceeding     with   outage work.       Surveillance     program        j
                             responsibilities have been consolidated in the Systems Engineering                     '
                            Group and program weaknesses have been addressed. Hardware issues in
                            both the fire protection and security areas have been corrected and
                            performance in these areas has improved. Health Physics program
                            problems identified in the previous SALP report continued to exist
                            during the first half of this assessment period, however recent                         ,
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                             significant management attention and resource commitment to this area
                             led to improved performance over the last part of the assessment
                            period.     Maintenance program improvements were implemented only
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                    .recently and their effectiveness remains under review.' Licensee
                     development of .the Material Condition Improvement Action Plan,
                     Restart Plan and performance of an extensive self assessment in
                     response to the NRC August .1986 ~ Confirmatory Action letter are
                     evidence of the licensee's ability to self-identify and understand
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                     facility performance and material condition.      The action plans to
                     implement these necessary improvements .and management's ability to
                     effect lasting performance change remained under review at the close-
                     of the assessment period.
                     In summary, licensee efforts have been extensive including corporate
                     and site, reorganizations and a new management team .which has
                     undertaken numerous projects and programs to improve plant material
                     condition and enhance programmatic performance.              Management
                     initiatives have been generally successful in . correcting staffing,
                     organization and material- deficiencies.     Programmatic performance-
                     improvements have been evident in areas of previously identified
                     significant weakness and the licensee's self assessment process has
                     identified areas. where further management attention -is . warranted.
                     In light of the past inability to implement lasting programs which'
                     result in long - term improvements, a continued licensee management       ,
                    - commitment is needed to confirm that past weakness have been
                     identified and sustain the overall improving trend in performance,
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                                                          .
                            3.2 Facility Performance
                                   Functional               Category               Category       Recent
                                  . Area                    Last Period *        This Period **   Trend
                                   1.    Plant Operations       2                     2
                                   2.    Radiological           3                    :3           Improving
                                         Controls
                                   3.    Maintenance ar,d       2                     2
                                         Modifications

-  ;

                                   4.    Surveillance           3                     2
                                   5.    Fire Protection        3                     2-
                                   6.    Emergency              2                     2            Improving.
                                         Preparedness
                                   7.    Security and           3                     2
                                         Safeguards
                                                                                                              i
                                   8.    Engineering and        1-                    1
                                         Technical Support                                                    ,
                                   9.    Licensing              2                     2
                                         Activities
10. Training and 2 2
                                         Qualification
                                         Effectiveness
                                   11. Assurance of             3                     2-
                                         Quality
                                         Outage Management      1                     ***
                                         and Modifications                                                    l
                                         Activities                                                           j
                          *
                            November 1, 1985 to January 31, 1987
                         **
                            February 1, 1987 to May 15, 1988
                       ***
                            Not evaluated as a separate functional area; findings relative. to outage
                            activities     are integrated into "Engineering and Technical Support",

, "Maintenance and Modifications", and other functional areas as appropriate

                                                                                                              1
 !
,
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    ,

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        4.0 PERFORMANCE ANALYSIS
              4.1 Plant Operations (2178 hours /22 percent)
                   (1) Analysis
                        This functional area is intended to assess the licensee's -per-
                        formance of plant operations. Throughout this assessment perioc'
                        the plant was in an extended maintenance and refueling outage,
                        NRC observations of licensee performance during ~ major plart.
                        activities included reactor core defuel and reload, the reactor
                        vessel hydrostatic test, and the primary containment integrated
                        leak rate test.
                        During the previous SALP period plant operations was assessed as
                        a Category 2. Weaknesses identified included a shortage of
                        licensed reactor operators and lack of- professional support for-
                        the Operations Department. Although the licensee had taken
                        actions to recruit new operators and improve the licensed oper-
                        ator training program, the shortage of licensed reactor opera-
                        tors (R0s) remained a significant problem. The effectiveness in
                        professional staff support for the Operations Department was
                        also not demonstrated due to delays in transferring personnel
                        into the department, and their continuing collateral duties
                        outside the department.
                        During the current assessment period, the licensee's planning
                        and evaluation of their readiness for refueling, the reactor
                        vessel hydrostatic test, and the primary containment integrated
                        leak rate test were well managed. Strong Opuations Department
                        involvement was evident.     Plant management and the Operations
                        Review Committee (0RC) exhibited a conservative, safety con-
                        scious approach to these milestones.     ORC review of refueling
                        readiness was conducted in a thorough and deliberate manner
                        including line item verification.of the reload checklist. One
                        exception was the licensee's use of Appendix G to the Final
                        Safety Analysis Report to justify conditional operability of
                        equipment needed for refueling. In this case plant management
                        proposed to begin fuel movement with a Standby Gas Treatment
                        System design deficiency uncorrected, by preparing an analysis
                        supporting operability of the sy s tem under restricted condi-
                        tions. Licensee management however, reconsidered this practice
                        when concerns were raised by the NRC. Licensee senior manage-
                        ment support for ORC decisions was visible throughout these
                        major activities.     Senior management's presence and direct
                        involvement in activities also demonstrated their commitment to
                        safety and expectations of high standards to the plant staff.
      .-           -
                                 -- .-         .
                                                      . . , .                         -   -
                                                                                            -
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    .                               14
          The licensee has taken aggressive actions to resolve the short-
          age of licensed operators. Improvemants in recruiting and oper-
          ator training programs have resulted in a significant increase
           in the size of the operations staff. The number of licensed
          reactor operators (R0s) increased by 14 during the period to the
          present total of 23. This contributed to a reduction in routine
          operator overtime, which had been a chronic past problem. The
          addition of new licenses to the operations staff is positive.
          However, additional operating experience will be required before
          these newly licensed personnel are fully qualified. The'high R0
          attrition rate was a major factor in the R0 shortage during the
          last assessment period.     Increased management attention, redut.ed
          overtime, and higher morale have contributed to maintaining a
          stable operations organization during this period. The licensee
          currently maintains a staff of 20 equipment operators and eight
          of the 20 are scheduled to enter a reactor operator license
          training class later this year. Continued management support in
          maintaining a sound and aggressive recruiting and training pro-
          gram is required to prevent the recurrence of the operator
          shortage.
          Despite the improvements in the staffing level, weaknesses con-
          tinued to exist in attention to detail and in communications'.
          Several procedural and personnel errors occurred during the
          refueling, the reactor vessel hydrostatic test, and the contain-
          ment integrated leak rate test.     Immediate actions taken by the
          operations staff in response to incidents were not always con--
          servative. For example, operators continued refueling without
          stopping to assess a pendant light which was inadvertently
          dropped onto the reactor core.     Problems in the operations area
          that contributed to the licensee's work stoppage on November 9,
          1987 included inadequate. system turnover, valve lineup problems,
          and poor radwaste system operation practices. Some weakness in
          coordination and communications between the operations staff and
          other groups was noted during the loss of offsite power (LOOP)
          event on November 11, 1987. The lack of clear management
          directions both in and out of the control room, a somewhat frag-          4
          mented recovery effort, and poor communications may have delayed          l
          the full recovery from the. LOOP and resulted in inadvertent
          manual shutdown of one of the emergency diesel generators. As a           i
          further example, operator communication during a dry run of the           ;
          remote shutdown test was also informal        and not completely
 -
          effective,
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                           .                                     15
                                                  .
                                      During previous assessments, informality and poor attitude had
                                      been identified as a weakness among the control room staff. The
                                      discovery by the ifcensee of non-job related reading material
                                      and a card playing machine in the control room in October, 1987
                                      was a further example of.the lack of professionalism and implied
                                       inattentiveness to duty. As a result of management attention to
                                      this issue, positive trends in the control room atmosphere and
                                      conduct were noted during the last quarter of the assessment
                                      period. The significant increase in the size of the operations
                                      staf f, strict control of operator overtime, and intensive com-
                                      munication training also aided licensee management's successful
                                      effort to improve operator professionalism.        As an example,
                                      effective use of the simulator for training .and implementation
                                      of control room hardware improvements have enhanced the control
                                      room atmosphere.
                                      Significant effort has been made by the licensee to provide
                                      adequate support staff in the Operations Department. The
                                      department was reorganized and the Operations Support Group was
                                      created to strengthen effectiveness in identifying and resolving
                                      technical issues affecting Operations. The Operations Support
                                      Group consists of three staff engineers and six shift technical
                                      advisor (STA) positions. The licensee has filled the group
                                      manager and senior staff engineer positions and is actively
                                      recruiting to fill the other staf f engineer positions. Three
                                      additional STAS were hired and trained during this period which
                                      increased the total number of qualified STAS to six.
                                         ^                                                          This
                                      represents an increase of six in the allocated operations sup-
                                      port staff with fouc of the positions filled.      The reorganiza-
                                      tion allowed the Chief Operating Engineer added opportunity to
                                      directly     oversee   operator  performance.   Operations staff

4

                                      involvement in developing and implementing 'the Emergency Opera-
                                      ting Procedures was strong. The licensee s ongoing effort to       4
                                      develop a jumper and lifted lead log and a limiting condition of   !
                                      operation log are additional indications of improving staff        '
                                      support in the Operations Department.
                                                                                                         !
                                      The licensee's approach to problem investigation and root cause    l
                                      analysis improved significantly during the latter portion of the   l
                                      period. Event critiques led by the Operations Section Manager
                                                                                                         !
                                      and root cause analyses performed by the onsite Systems Engi-       l
                                      neering Group were thorough and aggressive. The critique pro-      I
                                      cess also instilled a leadership role for the Operations
                                      Department and promoted better communication among interdepart-
                                      mental groups.
                                   ..
 - . _ _ _ _ _ . . - _ - _ _ _
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  .                                 16
          The operator training program continued to improve during this
          assessment period.       NRC  operator  license examinations on
          May 25, 1987 and December 7,1987 had a 100 percent pass rate.
          Utilization of the plant specific simulator in requalification
          training and the new Emergency Operating Procedure training
          significantly enhanced ' the effectiveness of the training. pro-
          gram. The licensee's effort to develop and implement'the new
          Emergency Operating Procedures demonstrated high levels of
          senior management attention.
          Reportable events were generally handled acceptably by the con-
          trol room staff. The levels of detail, technical accuracy, and
          the overall quality of licensee event reports have improved
          during the period.
          Monitoring and maintenance of plant chemistry is the responsi-
          bility of the Operations Department. The licensee's chemistry
          department is responsible for plant chemistry, radiochemistry,
          and the facility radiological effluents control program.      The
          chemistry organization was clearly defined, adequately staffed,
          and appeared to interface well with other plant groups including
          the    radwaste organization.     Chemistry representatives   are
          included in shiftly turnovers with the control room staff.
          Importent plant chemistry parameters are discussed with station
          management daily at a morning planning meeting. Surveillance
          requirements were clearly established and performed on schedule.
          The licensee is meeting Technical Specification requirements for
          radiological. ef,fleunt sampling and analysis. Effluent control
          instrumentation was maintained and calibrations performed in
          accordance with regulatory requirements. All release records
          were complete and well maintained. QA audits of this area were
          comprehensive and technically thorough.
          The results comparison of NRC radioactivity standards submitted
          to the licensee for analyses indicated excellent performance by
          the licersee with all results in agreement. During the analysis
          of the NRC radioactivity standards, the licensee's chemistry
          staff demonstrated a clear understanding of the technical
          issues. In addition, the licensee was responsive to NRC sug-              4
          gested practices for program improvements. The licensee's                 I
          chemical measurement capability was also evaluated twice during
          the assessment period. The results of the NRC chemical stand-
          ards indicated good performance with only four of 54 measure-
          ments in disagreement. The licensee was responsive to NRC sug-
          gestions for program improvements in this area and also in the
          area of post accident sample analyses. Licensee management
          appears committed to providing adequate capital resources to the
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                              .

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                     .                                                                                                                                                                                           17
                                                                                                                                                                                       Chemistry Department. The licensee possesses state- of the . art
                                                                                                                                                                                      chemical and radiochemical laboratory instrumentation, and also
                                                                                                                                                                                     maintains a state of.the art chemistry computer data : base for
                                                                                                                                                                                     maintaining and trending laboratory data. -The licensee's chem-                                                                        .
                                                                                                                                                                                       istry training program was also reviewed this assessment period.
                                                                                                                                                                                     Both the . training and retraining programs appear to be l adequate
                                                                                                                                                                                      as indicated by the results of the NRC standards analyses.
                                                                                                                                                                                       In summary, the licensee's aggressive recruiting and training                                   ~
                                                                                                                                                                                     program has resulted in a significant increase in the size and
                                                                                                                                                                                     effectiveness of .the Operations Department staff, the staffing
                                                                                                                                                                                       improvement, strict control of operator overtima, appropriate
                                                                                                                                                                                     managernent attention, and intensive communications train)ng all
                                                                                                                                                                                     have contributed to a recent trend in positive attitude and
                                                                                                                                                                                     professional atmosphere in. the control room.                However, some
                                                                                                                                                                                     weakness in attention to detail and procedural compliance were
                                                                                                                                                                                     noted and require continued attention. The licensee'_s approach
                                                                                                                                                                                     to problem investigation and root cause analyses has impro'ved,
                                                                                                                                                                                     and is generally prompt and positive. Overall performance in
                                                                                                                                                                                     this functional area has improved, particularly during the last
                                                                                                                                                                                     quarter of the assessment period.
                                                                                                                                               (2) Conclusion
                                                                                                                                                                                     Rating:       2
                                                                                                                                                                                     Trend:        None Assigned
                                                                                                                                                                                                                                                                                                                              ,
   _ _ _ _ - _ _ . . _ . _ _ _ . _ _ _ _ _ - - - _ . - _ _ - - . - - - - _ - - . _ . _ _ _ . _ _ _ _ _ _ _ _ . . - _ - _ _ _ _ _ _ _ . _ _ _ - - _ _ - _ - _ - - - . _-- .__- _--- _-.                                                   - _ _ . . _ _ . - - - _ . - _ _ _ . . - _ _ _ . - . _ . - - _ _
                                                     4
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4 * . 18

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     4.2 Radiological Controls (1064 hours /12 percent)
          (1) Analysis
               The radiological controls functional area is an ' assessment of
               licensee performance in implementing the occupational radiation
               safety, chemistry, radiological environmental monitoring and-
               transportation programs. In November 1994, the NRC issued a
               confirmatory order requiring broad scope ' improvements in the
               licensee's Radiological Controls Program. During the previous
               assessment period this area was rated Category 3. The NRC
               review found that some improvement had been made in the
               radiation safety program. However, significant weaknesses were
               identified which inhibited further performance improvement.
               These weaknesses included poor communications, antagonistic
              working relationships, lack of personnel accountability, poor
              ALARA performance, ineffective corrective actions, and vacancies
               in key radiological safety supervisory and management positions.
               As a result of these weaknesses the NRC confirmatory order was
               not closed out. Weaknesses were also identified in implementa-
               tion of Radiological Effluent Technical Specification sur-
               veillance requirements and the licensee's environmental TLD
               program. During the previous assessment period, the licensee's
               transportation program exhibited a decline in performance with
               three violations being identified.
              During the current assessment period ther are nine inspections
               in this area of the occupational radiation safety program. The
               inspections focused on oversight of outage work, establishment
              of effective management controls for this area and efforts to
              close out the NRC Confirmatory Order and associated Radiological
               Improvement Plan (RIP). In addition, three inspections were
               performed in the chemistry, transportation, and radwaste systems
               areas.
              Radiation Protection
              The weaknesses noted during the previous assessment period per-
               sisted through the first half of this assessment period.     How-
              ever, in November, 1987 an inspection found that performance had
               improved to the point that the November 1984 NRC Confirmatory
              Order was closed out but, at the same time, acknowledged that
              additional improvements and continued management attention to
               these areas were needed. Actions that are planned by the
               licensee to continue to improve performance such as improved
               radiological awareness and increased staffing are documented in
              the licensee's Radiological Action Plan (RAP).
              Toward the end of this period, the Radiation Protection program
              organization and staffing levels, a weakness during most of the
              assessment, improved.      The organization, staffing levels, re-  !
                                                                                 l

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                                      sponsibilities, accountabilities, and interfaces are now 'well
                                      defined. Station management attention to the areas of communi-
                                      cations, accountability, morale and the corrective action pro-
                                      cess over the last half of the period has improved working re-
                                      lationships and communications between other departments and
                                      radiation protection.
                                      The      recently revised Radiation Protection organization. is
                                      approximately 90%. filled by permanent personnel. Although the
                                      organization and s'.affing are adequate to support the program,
                                      the position of Chief Radiological Engineer (Radiation Protec-
                                      tion Manager) was recently restaffed w'th a contractor,. several
                                      managers have limited commercial nuclear power experience, and
                                     many personnel are new to their positions.                              Performance of this
                                      new organization will . continue to be assessed in the future.
                                     A well defined training and qualification program has been
                                      established. The program contributes to an adequate understand-
                                      ing of program requirements with few personne? errors. Training
                                      resources are adequate.                   The radiation protection training
                                      program is INP0 certified.                  New training initiatives are in
                                      progress to sensitize management, workers and radiation pro-
                                      tection personnel to assure they are aware of the need to
                                     minimize all occupational radiation exposure. Examples include
                                      training of management or ALARA for plant design changes and
                                      providing radiation awareness training to maintenance and
                                      operations personnel.
                                      Licensee audits and assessments of program implementation- and
                                      adequacy have improved.              The audits and assessments, augmented
                                      by supervisory and management tours, have been generally ade-
                                      quate in following program implementation and identifying weak-
                                      nesses, particularly toward the end of the period.                              Technical
                                      specialists are used to augment the QA audit teams. Additional
                                     QC surveillance of problem areas (e.g. , High Radiation Area key
                                      control) has been implemented. However the scope of licensee
                                      audits have been principally compliance oriented. There is                                                     ;
 <
                                      little external review of program adequacy and performance                                                     i
                                      relative to the industry.                                                                                      I
                                      In the area of Internal Exposure Controls, no significant indi-
                                      vidual exposure of personnel during the period was identified.
                                    Also, during the major plant decontamination operation, exposure
                                     of workers to airborne radioactive material was well controlled.

-

                                    Approximately 90% of the station is now accessible in street
                                     clothes. Licensee ;uantification of radionuclides contr.ined in
                                      the NRC whole brdy counting phantom was good. The use of
                                      sensitive whole body counting equipment combined with a
                                      capability to analyze the data reflects an adequate bioassay
                                      capability.        Althougn performance in the area of Internal
                                                                                                                                                     l
                                                                                                                                                     I
    , - _ . . - - - . - - . - , - - -
                                            ...       ,.    , , . --
                                                                      - - _ , ,         ., , _ , , , , - - ,           - - . . - - ., - - - -. , , ,
                                                                                          _
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   .                                      20
                 Exposure Controls has improved, NRC review identified instances
                 where about 1000 individuals had terminated from the site during
                 the period without receiving confirmatory whole body counts.
                 These termination bcdy counts are not required by the NRC but
                 are a normal good- practice at most--reactor sites and are
                 recommended by Pilgrim site procedures. When brought to the
                 licensee's attention they were unaware of the magnitude of these
                 exceptions to the recommended practice, reflecting             some
                 weaknesses in oversight of this area.
                 During the assessment period three violations occurred which
                 involved improper control of High Radiation Areas. Although no
                 unplanned exposures resulted, when examined individually, these
                 violations clearly reflect one or more of the previous
                 assessment period concerns.     In response, the licensee made
                 certain short term corrective actions and established a task
                 fc ce to review the concerr,s and develop long term corrective
                 actions. The licensee corrective actions for the most recent
                 High Radiation Area access centrol concerns were appropriate,
                 however, these corrective actions were prescribed by meLorandum.
                 The NRC has previously expressed concern regarding imple-
               . mentation of regulatory requirements by memoranda rather than by
                 the use of formal, approved plant procedures. At the end of the
                 assessment period, procedures were not yet revised to include
                 these corrective actions. An additional weakness involved
                 licensee attempts to resolve a csncern with exposure reports in
                 that, early in the period, NRC identified that the licensee had
                 not sent a number of termination reports to individuals. The
                 licensee instituted a corrective action program, but this matter
                 is still under NRC review.
                 During the latter part of the assessment period, control, over-
                 sight and coordination of in plant activities by the radiation
                 protection department had significantly improved. The number of
                 licensee technicians and first line supervisors was increased.
                 Coincident with this staffing increase, licensee management
                 selectively reduced contractor work force, keeping the most
                 competent performers. The augmentation of first line super-
                 visors combined with the elimination of a large number of con-
                 tract technicians resulted in improved management control and
                 accountability within the department.
                 In the area of radiation exposure, pilgrim Station collective
                 worker doses, calculated as 5 year rolling averages, have his-
                 torically been among the highest in the nation. Some improve-
                 ment was noted in the previous assessment period after a well
                 documented ALARA program was instituted accompanied by a high
                 visibility exposure goals program. Licensee activities during
                 this period resulted in a collective worker dose (1580 person-
                 rem) which was the 51ghest of all domestic power reactors in
     .   . _ _      ._.
                              . _ _ _ _ _ _           _  _     _
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                                                                        __ . - _ _ - _
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 .                            21
      1987. Analysis by station management attributes the exposures
      to an expanded work scope during the prolonged outage with about
     20% due to unplanned rework, poor contamination controls, and
      poor planning. Also, the large out.ber of workers (about 2000)
     on site during the outage coupled with the high radiation source
     terms and poor work habits in the plant contributed to the high
     annual dose. Du. ing the initial part of this assessment period,
     NRC concerns included lack of understanding of day-to-day work
     activities due to poor maintenance planning .and inaccurate
     deaription of work provided to radiation protection personnel
     which is incorporated into RWPs.      Also, RWPs continued to be
     requested    for work that was not performed.             Improve-
     ments in this ar a were noted during the latter half of this
     assessment period.
     Management efforts instituted to control exposure inchded hir-
     ing a large contractor staff to implement ALARA on the job,
     assigning six Hp/ALARA coordinators to work groups, and imole-
     mentation of dose saving techniques recommended by the ALARA
     Committee.   The effectiveness of the six coordinators was par-
     ticularly evident in the areas of maintenance and operations.
     For example, the use of glove bags to contain contamination dur-
     ing maintenance has been expanded. Contamination "spill drills"
     are routinely conducted to prepare operations personnel for
     dealing with future incidents so that the spread of contamina-                    ;
     tion can be minimized.
                                                                                       1
     NRC review of the selected ALARA goals indicated that they ap-                    !
     peared to not be challenging *and there was no formal mechanism                   ;
     to incorporate ALARA principles during the design of plant                        I
     modifications. For example, during the outage the licensee was
     noted to have rebuilt a number of large valves         (e.g.,  RHR
     System) without considering the need to reduce stellite, a major                  !
     source of cobalt. During the latter part of the assessment                        I
     period, the licensee was attempting to formalize a program to
     conduct ALARA reviews of plant design modifications during the
     conceptual design phase. A goal of 600 person rem was initially
     planned for 1988 even though most of the outage work ended in
     February and a lower goal appeared achievable based upon
     anticipated radiological work.     In addition, there was no long
     range planning evident to reduce the high general area dose
     rates at the station.                                                             '
     Radiological Environmental Monitoring Program
     Midway through this assessment period an inspection of the
     licensee's radiological environmental monitoring program (REMP)
     was conducted.     The REMP is administered by the corporate
     Radiological Engineering Group. The licensee's REMP conforms
     to Technical Specification requirements. The licensee has made
     plans for improvement of the annual REMP reports, and improve-
   .
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.

 .                            22
     ments to the meteorological monitoring program even though the
      licensee's Technical Specifications contain no requirements in
     this area.     In response to a program weaknesses idertified by
     the NRC during the last assessment period, the licensee has
     eliminated the environmental thermoluminescent dosimeters TLD
     system which was in use during the previous assessment period
     and is now using TL0s supplied by the Yankee Atomic Environ-
     mental Laboratory. Planned personnel expansion in this area is
     indicative of the licensee's commitment to continued improvement
     of the REMP.                                                       ,
     Transportation
     One inspection of the licensee's transportation program was
     conducted midway through this assessment period.      Two Severity
     Level IV violations were identified.      Both violations related
     to shipments made during the previous assessment period. These
     violations suggested inattention to technical detail and quality
     control in the preparation of radioactive shipment records.
     However, during this assessment period the licensee increased
     quality control involvement in processing, preparation, pack-
     aging and shipping of solid radioactive waste. This indicated
     the licensee's clear understanding of issues relating to causes
     of the problems and, in addition, the implementation of cor-
     rective action. The licensee is meeting all commitments to the
     NRC with regard to training in this area.        The licensee has   :
     implemented procedures which clearly define the roles of the        l
     departments involved in solid radwaste and         transportation.
     Procedures for processing, preparation, packaging, and shipping
     solid radwaste were adequate.
     Summary
     In summary, there was an overall improvement in licensee Radia-
     tion Protection Program adequacy and performance, particularly      j
     during the last quarter of the assessment period. However man-
     agement attention is still required to exceed minimum regulatory    i
     requirements in the in plant radiation protection program. Com-     I
     munications and working relationships have improvcd. Facilities
     and equipment have been upgraded. Limited success in 1)
     upgrading the ALARA Program performance, 2) staff qualifications    1
     and stability, and 3) aggressive long term corrective actions       !
     for High Radiation Area access control were noted.
     In contrast, licensee performance in the areas of REMP and
     transportation reflects substantial improvement. These areas,
     if rated separately, would receive the highest performance
     rating category.      Previous weaknesses regarding radiological
     effluent techn' cal specification surveillan:e and the environ-
     mental TLD pragram have been corrected and plans made for ad-
     ditional progiam impro/ements. The station has substantially
     upgraded quality control activities in the transportation area.

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   .                                23
       (2) Conclusion
            Rating:  3.
            Trend:  Improving.
       (3) Recommendations
            Licensee: 1.   Continue strong senior management involvement in
                           the in plant radiaticn protection program.
                      2.   Strengthen    the   ALARA  pregram   and   complete
                           training on program implamentation.
            @RC:      1.   Conduct a management meeting with the licensee
                           to review radiological program status and ALARA
                           program progress.
                                                                               .       .               .
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           4.3 Maintenance and Modifications (2347 Hours /24 percent)                                        :
                                                                                                              l
                      (1) Analysis                                                                            1
                           This functional area is intended to assess the licensee'_s per-                    l
                            formance in planning and implementing the station maintenance                    i
                           program, and in implementing and testing plant modifications.                      ;
                           The adequacy of modification design is evaluated under the.                       I
                           Engineering and Technical Support functional area. This SALP                       l
                           period includes the results of the April 25 - May 5, 1988 NRC                     :
                           Maintenance Team Inspection. It does not include evaluation of                     I
                           the licensee's Restart Readiness Self Assessment, nor does it                     ,
                           evaluate the licensee's response to the Maintenance Team Inspec-
                           tion findings.
                           During the previous - SALP period, plant maintenance performance
                           was assessed as a Category 2      . Maintenance staffing was weak
                           due to first line supervisory vacancies and lack of direct pro-
         .-                fessional support, hampering programmatic improvements.             The
                           scheduling of "A" priority maintenance was good, however lower
                           priority maintenance scheduling was weak as demonstrated by the
                           large maintenance backlog. This was particularly evident in the
                           areas of fire protection and security, resulting in equipment
                           unavailability. The maintenance lanning group was effective in
                           validating maintenance requests (MR), but was only marginally
                           effective in planning daily maintenance activities. Maintenance
                           program procedures were considered weak and contained only
                           minimal information. No_ administrative guidance for the newly
                           formed planning and procurement groups was in place, hampering                    -
                           their inaegration into the process.

I

                           During the current SALP period maintenance and modification
                           activities were routinely monitored. Also seven special inspec-
                           tions were ondacted to evaluate the licensee's maintengnce and
                           modification coritrol programs. An Augmented Inspection Team and
                           a special electrical system team inspection also evaluated as-
                           pects of maintenance program effectiveness. Near the close of
                           the SALP period a special maintenance team inspection evaluated
                           the licensee's effectiveness in implementing the program,                          l
                           Licensee efforts to improve facility material condition during
                           this assessment period have been highly evident. Overhauls of
                                                                                                              ,
                                                                                                              l
                           major plant equipment such as the Residual Heat Removal pumps,                     l
                           High Pressure Coolant Injection pump, and feedwater pumps were
                           successfully completed. Commitment by senior licensee manage-
                           ment to perform these and numerous other equipment overhauls is
                           a positive indication that material improvement has been a
                           licensee priority.
                                                                                                             )
                                                                                                              l
                                                                                                              '
       ,    , - . . ,         --    ,            ,-,
                                                   -    --      - -       -- -   ~ . -   -- ,-     < -   '-v
     9
 . .
   .                                25
          The maintenance section also provided strong support during the
         November, 1987, extended loss of offsite power recovery effort.
         The Maintenance Section Manager held meetings to ensure directed
         and coordinated efforts of the work force and developed plans
          for an organized approach. Inspector observation of. maintenance
         task performance in the field indicates that workers are ade-
         quately trained in that they are generally knowledgeable of
         assigned activities and their impact on _the plant.
         Senior licensee management has acted to increase allocated main-
         tenance staffing, however staffing levels remained a weakness
         during much of the period.         The significant burden of outage
         activity combined with this weakness continued to delay the
         progress of program enhancements.         Early in the period, first
         line supervisory vacancies resulted. in a reduction in oversight
         of field activities. Qualified licensee personnel did not apply
         for the positions.       The licensee aggressively recruited indi-
         viouals from outside the organization and filled the vacancie2
         Three maintenance staff engineer positions were created and
         filled in an effort to provide maintenance department technical
         support.
         These individuals concentrated largely on completion of outa.ge     .
                                                                                         '
         tasks and therefore were not available to develop longer range
         maintenance program improvements.        Late in the period the maw
         tenance Section Manager and both the Electrical and Mechanic 61             *
         Division Manager positions became vacant. The licensee fil'e ed                 )
                                                                                         i
         these three vacancies immediately af ter the close of the SAlp
         period.    Turnover and difficulty in recruitment of in-house                   <
         personnel continues to be a significant problem at the mainten-                 !
         ance supervisor level.        The licensee compensated for two of                '
         these vacancies by using contractors. These continuing super-
         visory staffing vacancies combined with maintenance management
         turnover resulted in a lack of stability and consistent direc-
         tion in the maintenance organization.
         Communications between the maintenance department and other
         organizational entities has improved significantly.          Early in
         the SAlp period poor communication between the maintenance,
         radiation protection and operations departments resulted in a
         large number of radiation work permits requested but not uti-
         11 zed, and processing of equipm:nt isolations for maintenance
                                                                                          I
         activities which were subsequently delayed. Maintenance prior-                   !
         ities were not always consistent with operational needs.            To          i
         address these issues, licensee management assigned two experi*
         enced radiation protection technicians to maintenance to assist
         in job planning and to improve maintenance personnel apprecia-
         tion of radiological considerations.        Two senior reactor opera-
         tors were assigned to provide direct input to the planning pro-

r

         cess, and to act as liason between operations and maintenance.
       -     _-        __
                                 .     _ -     -,            - . . .   .-  ~   . - .   -
        '
   .. .

i

                                                                              l
      .                            26
          These actions resulted in substantial communications improve-       !
          ment, and more efficient processing of maintenance and modifica-    '
          tions tasks during the latter part of the assessment period.        '
          Ouring the period the licensee continued to devote resources.to     l
          the improvement of the planning and scheduling function. S ta f f-  '
          ing of the maintenance planning group was augmented by the ad-
          dition of significant contractor support. At the close of the       !
          SALP period all maintenance planning staff. positions aad been      i
          filled, with five positions filled by contractor personnel.         ;
          This group actively collected existing FRs and verified spare       l
          parts availability but was not effective in developing inte-
          grated maintenance schedules or ensuring consistent high tech-      .
          nical quality in maintenance packages. Licensee management also     l
          created the temporary Planning and Restart Group to assist in        '
          establishing outage scope and schedules. The functions of this
          group were later incorporated into the permanent line organiza-
          tion under the Planning and Outage Manager. The Planning and        !
          Outage Group appeared to be increasingly involved in developing     l
          and tracking longer term work schedules by the close of the SALP    l
          period.    Continued attention to developing and implementing       I
          effective maintenance schedules, and to improving the detail and    I
          quality of maintenance work packages is needed.                     !
                                                                              !
          In the previous SALP period, a large backlog of low priority
          maintenance had resulted in inoperable fire protection and
                                                                              .
                                                                              l
          security equipment, and reductions in operational flexibility      d
          due to equipment unavailability. During this assessment period,     )
          the licensee has effectively focused attention on defining and
 l        processing this large backlog of work. Recent completion of the
          major outage activities allowed further reductions. Late in the
          period the licensee directed increased effort at         improving
          general equipment condition.    Management frequently toured the
          station, evaluating the effectiveness of these efforts.       How-
          ever, because of a lack of sensitivity caused in part by con-
          centration en backlog reduction, less significant maintenance       i
          deficiencies and poor maintenance practices were not always         '
          promptly addressed. An example of this is the poor condition of
          station batteries identified during a NRC team inspection.
          Several routine inspections and a maintenance team inspection       !
          near the end of the SALP period found that maintenance program      '
          procedures and work instructions continued to be a significant
          weakness.    Work control and implementation practices were not
          clearly delineated in approved procedures or other directives as
          evidenced by the excessive delay in issuing the Maintenance
          Manual.    Maintenance requests contained little detail of the
          as-found condition, repairs effected and post-maintenance test-
          ing performed. This hindered subsequent root cause evtluations
          and reviews. Instructions provided to maintenance technicians
      *
                                                                           l
                                                                           1
 , .-
                                                                         .l
                                                                           l
   *                              27
                                                                           l
        of ten were not sufficiently detailed. to ensure proper perform-
        ance of the task, and to document activities such as placement
        of jumpers or lif ted leads. For example, a series of engineered   {
                                                                           !
         safety feature (ESF) actuations were caused by lack of adequate   j
         instructions and planning of electrical relay replacements.       !
        There was also no effective process for management review of
        completed maintenance packages. A number of improvements had
        been implemented such as maintenance package checklists, worker
        prejob briefings and use of a temporary procedure to document      ;
        lifted leads, but appropriate maintenance process procedures       j
        were not revised to reflect t te changes. For much of the SALP     {
        period, actions taken in respuse to NRC concerns were directed
        at correcting problem symptoms and were not sufficiently com-      ;
        prehensive in nature.       The licensee deferred the formal ad-    '
        dressing of program weaknesses in this area and the application
        of interim improvements has been inconsistent and not wholly
        effective. Shortly af ter the assessment - period, licensee at-
                                                                           ,
                                                                           l
        tention to this areas intensified and major program improvements
        were initiated.                                                    ,
                                                                           l
        The licensee's post-maintenance test program was not clearly       !
        defined. No clear guidance for establishment of post-mainten-
        ance testing requirements existed. In one case MRs for exten-      i
        sive repair and retermination of electrical cables were desig-     '
        nated as not requiring retest, even though the repairs disturbed
        numerous circuits upon which logic testing had previously been
        completed.    Late in the period the licensee took action to       !
        strengthen the post-maintenance testing process and to create a
        matrix of testing requirements,
                                                                           i
        The licensee implemented several aggressive maintenance initia-

"

        tives directed at improvement of component performance. Pre-
        ventive maintenance on all safety-related motor operated valves

,

        (MOV) and AC circuit breakers was completed. However MOV pro-      l

4

        cedures were found to be weak in some areas. Circuit breaker       j

-

        maintenance was not extended to include any safety-related DC      l
        circuit breakers until prompted by the NRC, even though none had
        been performed during the life of the plant. While management
        commitment is evident, follow through on initiatives was occas-
        ionally incomplete. The increasing involvement of the Systems
        Engineer Group has had a positive impact on maintenance perform-
        ance, particularly the quality and promptness of maintenance
        problem root cause analysis. The licensee also significantly
        increased staffing, training and management direction of tho
        Station Services Group resulting in improvements in the station
        decontamination and housekeeping programs.                         1
        The licensee has implemented a Material Condition Improvement
        Action Plan (MCIAP) which identifies many of the weaknesses        l
        described above. An independent monitoring group was estab-        !
                                                                           !
                                                                                     . _ . _
                                                                                             .-
     .

.

   .                                  28
              11shed by the licensee to monitor its effectiveness. This plan
             is intended to result in significant maintenance program im-
             provements over the long term.        The hardware aspects of the
            MCIAP were effectively addressed, however, program and proced-
             ural enhancements were deferred. The licensee also implemented
            a maintenance performance indicators program. This program has
            assisted licensee maintenance management in better focusing on
            adverse trends and department performance.
            As a result of good working relationships between the Site
            Engineer Group and the Modification Management Group, licensee
            control of modification implementation and turnover was strong.
            A large number of ccmplex modifications were completed during
            the period without significant problems. The program for con-
            trolling post-modification testing was generally          ef f ec tive .
            However, technical review of post-modification test procedures
            was occasionally inadequate.       Examples of this included the
            failure of testing to identify the incorrect installation of
            reactor water level instruments, and the approval of several
            tests which either caused or would have caused unanticipated ESF
            actuations.
             In summary, the licensee continues to give high priority to
             improvement  of   plant material      condition,  although program
            weaknesses in several areas were evident.         The licensee im-
            piemented informal process enhancements which resulted in more
            rapid improvernent during the last months of the SALP period. A
             long range plan, the MCIAP, has been established to promote
            program improvements in the areas of identified weakness.
            Licensee senior management attention to full and timely imple-
            mentation of this plan is necessary to assure that permanent
            improvements are achieved.       Staffing problems and management
            turnover however, need to be resolved so that these problems do
            not continue to hamper licensee afforts.
       (2) Conclusion
            Rating:    2
            Trend:     None Assigned
       (3) Reconmendations
 .
            Licensee:
            -
                  Complete implementation of program improvements and con-
                  tinue staffing efforts.
            -
                  Provide for staff continuity and development.
            NRC: None.
                                                                      .
   ..

. '

 .                                       29
                                                                                   .
                                                                                   l
                                                                                   l
      4.4 Surveillance (1386 hours /14 percent)
                                                                                   l
           (1) Ana?ysis                                                            l
                The surveillance functional area is intended to assess the ef-     j
                 fectiveness of licensee management in assuring the development    '
                and implementation of a comprehensive surveillance testing
                program.
                During the previous SALP period, surveillance was assessed as a
                Category   3.   Testing was generally conducted in a careful,.     1
                safety conscious manner, however no centralized. management- of    )
                the surveillance test program existed. Responsibility for . pro-   !
                gram management was not clearly established. The system for        I
                control of surveillance scheduling was weak, principally because   ;
                the key individual involved with this activity was not a tech-     !
                nical staff member. The technical adequacy of surycillance
                prccedures and the control _of measuring and test equipment
                (M&TE) were also found to be inadequate. The licensee's sur-
                veillance test program had not received adequate management        l
                attention.
                                                                                   l
                During this SALP period surveillance testing was routinely ob-     4
                served and procedure technical adequacy was evaluated.        One  l
                management meeting and several inspections were conducted to       '
                assess licensee efforts to correct the previously identified       ,
                problems.   An Augmented Inspection Team dispatched in response    !
                to a loss of offsite power also evaluated aspects of surveil-
                lance program effectiveness.                                       !
                During the previous assessment period, the absence of strong       l
                centralized control and responsibility for surveillance program    l
                oversight contributed to continuing weaknesses. Ea rly in this
                SALP period the licensee assigned responsibility for program
                                             1
                maintenance and upgrade to the Technical Section Manager.      The
                Systems Engineering Group within the Technical Section has
                become   increasingly   involved  with   development  of  program
                improvements.     A surveillance Coordinator position was estab-
                lished and staffed by a senior systems engineer to help provide
                needed focus. In addition, a coordinator was assigned in each       ,
                department responsible for surveillance text performance. Al-      l
                location of these resources has resulted in acceleration of        l
                program improvements     and   is an   indication  of  management  j
                commitment.
                                                                                   )
                                                                                   l
                                                                                   l
        --
      .
                                                                                H
                                                                                  1
  . t                                                                             !
    .                                30
                                                                                  l
                                                                                'I
           The licensee has taken action to improve the technical adequacy
           of surveillance test procedures. Technically inadequate test
           procedures were a recurring problem identified during previous
           SALP periods, requiring repeated NPC initiatives to obtain            :
           licensee corrective action.     During the current assessment per-     1
           iod however, the licensee implemented an extensive effort to
           evaluate and upgrade surveillance procedures. A team composed          ,
           of licensee Nuclear Engineering Department, Technical Section          I
           and Maintenance Section representatives was formed to address          1
           the problem.    Initially the effort was intended to assure com-      l
           pliance with technical specifications,.         Licensee management    I
           expanded the upgrades however, to include testing of additional        ;
           system design features beyond technical specification require-        ]

4

           ments. This is an indication of the licensee's' desire to estab-
           lish a more comprehensive program that goes beyond regulatory          !
           requirements.    Implementation ~ of the improved testing allowed
           the licensee t.o ident.ify and correct several system performance
           problems.   Another example of the licensee's intent ;.o thor-

) oughly test major systems was the use of a temporary boiler to

           perform extensive testing of the High Pressure Coolant Injection
           and Reactor Core Isolation Cooling systems with nor,-nuclear          i
           steam. While substantial progress has been made, and existing
           procedures have been upgraded sufficiently to assure compliance       -
           with the Technical Specifications, some procedural weaknesses
           continue to be noted. For example, the inoperability of an
           emergency diesel generator during a loss of offsite power could
           have been prevented if surveillance procedures had recorded and
           evaluated more than the renuired minimum instrument readings.

, Additionally, inadequate test procedures have caused unnecessary j engineered safety features actuations.. '

           The licensee began development of a new computer-based Master
           Surveillance Tracking Program (MSTP) in an attempt to resolve         ;
                                                                                  ,
           previously identified scheduling problems. Considerable licen-
           see effort was expended on development of the new program. How-
           ever, late in the SALP period the licensee concluded that it was

, not viable due to problems with vendor supplied computer soft-

           ware. The licensee's Systems tingineering Group has initiated an       '
           interim manual tracking system, and is revising the previously        ~
           used MSTP to compensate for the identified weaknesses.      Substan-
l          tial time was expended in the unsuccessful attempt to implement        I

J

           the new MSTP, and therefore final resolution of' the scheduling

i problems has not been reached. However, it is evident that

           licensee management is committed to improving the system,
           responsibility for implementation has been . established and
           progress is being made.
                                                                                  l
c
                                                                                  1
                                                                                  1
   '
                                                                          l

.

 *
                                                                          I
 .                                31
                                                                          I
                                                                          l
       The licensee's prugram for control of Measuring and Test Equip-    i
       ment (P4TE) has improved significantly. The licensee dedicated     :
       four full-time individuals to the upgrade of the P4TE control      '
       prngram.     Instruments were collected, assigned unique identifi-
       cation numbers and data was input to a computer-based tracking     l
       system.     Control and implementation of the local leak rate test
       program have aise improved since the last assessment period.
       The significant improvement in these areas is a clear result of    l
       management involvement.                                            I
                                                                          !
       Licensee personnel generally conducted testing in a careful,
       safety conscious manner. Major testing evolutions such as the
       ri .ctor vessel hydrostatic test and the containment integrated    ,
       leak rate test were well coordinated and executed. Occasional      l
       personel performance lapses in the quality of testing were
       noted, however.       For example, instrument and controls tech-
       nicians failed to enable equipment sump level switches after
       calibration, causing sump overflow in the high pressure coolant
       1.jection pump room. During a similar drain system overflow
       inciden- operators did not perform required shiftly plant tours.   l
       As a re:     ' contaminated water was allowed to accumulate. These l
       instance       >ay indicate some weakness in personnel training.
     . The inservice inspection (ISI) program was effectively imple-
       mented.     The licensee's ISI staff demonstrated a good under-
       standing of technical issues.       Management support of the ISI
       program is evfdent.       For example, prompt action was taken to
       evaluate piping errosion and drywell linee corrosion in response
       to industry events.
       In sun mary, the licensee has established appropriate responsi-    I
       bilities for management of the surveillance program. Sufficient    I
       senior management and technical resources have been allocated to
       affect the needed program improvements. Program responsibil-
       ities have been defined and assigned to the System Engineering
       Group.     Test procedure technical adequacy and control of PATE   l
                                                                          '
       were substantially improved in response to recurring NPC con-
       cerns. While strengthening of surveillance scheduling has been     l
       slowed due to c;mputer program problems, progress is currently
       being made. Continued licensee management attention is neces-
       sa ry to assure implementation of ongoing improvements, aggres-
       sive evaluation and correction of remaining weaknesses and
       reinforcement of newly established work standards.
                                                                          l
                                                                          l
                                                                          l
   '
                                                                           l

. .

                                                                           .
 .                                32                                       l
     (2) Conclusion
           Rating:  2
          Trend:    None Assigned
     (3) Recommendations
           Licensee: Continue positive initiatives to upgrade surveillance
                    procedures and impliment improved surveillance track-
                    ing programs.
                                                .
            .                               .
                                           .                                          33
                                                  4.5 Fire Protection (493 hours /5 percent)
                                                       (1) Analysis
                                                            This functional area is intended to assess the effectiveness of
                                                             the licensee's station fire protection program, and the adequacy
                                                            of modifications and procedures established to ensure compliance
                                                            with 10 CFR 50 Appendix R.     During the last period this area -was      t
                                                            rated as a Category 3. The fire protection program suffered

-

                                                             from a chronic lack of management attention. The licensee was
                                                            not aggressive in maintaining the operability of station fire
                                                            protection equipment, resulting in heavy reliance on compensa-
                                                            tory ' measures.   Fire barrier surveillance procedures were un-
                                                            clear and incomplete. Personnel performing fire watches and
                                                            serving on the fire brigade were poorly trained.             Licensee
                                                            senior management had taken steps at the end of the period to
                                                            strengthen the program.
                                                                                                                                      ,
                                                            During this assessment period routine inspections monitored the

4

                                                            progress of licensee improvement efforts, additionally two
                                                            inspections were conducted to assess the status of the station
                                                            fire protection program. In addition, a team inspection was           '
                                                            performed to evaluate licensee compliance with 10 CFR 50,
                                                            Appendix R.   A management meeting was also held to discuss fire

,

                                                            protection and Appendix R concerns.
                                                            The licensee demonstrated a high level of management involvement          !
'                                                           in ensuring fire protection and Appendix R program improvements.

' A fire protection group was established near the end of the last

                                                            SALP period.     During this period, staffing for the group was
                                                            increased from one fire protection engineer to six permanent
,                                                           fire protection specialists.      Frequent meetings with the fire
                                                            protection group leader, and periodic status reports assisted             ,
                                                            senior licensee management in monitoring the group's progress.
                                                            In the area of Appendix R the licensee estabituad a temporary
.
                                                            project management organization. A senior pro, < engineer was

] dedicated to provide focused oversight and support. The Appen- , dix R project organization and the fire protection group worked , closely together to coordinate activities, f The licensee has been successful in reducing the backlog of fire l

                                                            orotection equipment maintenance, which had contributed to a
                                                            heavy reliance on compensatory measures. Fire protection group
                                                            and maintenance managers worked effectively together to reduce

.,

                                                            the outstanding maintenance backlog, and to maintain it at a
l                                                           manageable level. Total outstanding fire protection maintenance

i was reduced from over 300 items to less than 50 items, and is

                                                            currently tracked by licensee management as a performance
                                                            indicator.

i $ 1 4

  _ - - - _ - _ - _ - - - _ - _ - - . _ _ _ - _                                                                                     .
                                                                                                                                  r4-
          ..
      . .
                           .
        .                                                   34
                                                                                                                                       ]
                                The control and quality of fire brigade training have improved.
                                The fire protection group, with the assistance of the training                                         !
                                department, developed and implemented a more comprehensive
                                training program.        A state certified instructor was hired to                                    ;
                                conduct the brigade training. The number of fire brigade drills                                       1
                                conducted has substantially increased, and it appears that their

' .

                                effectiveness has improved. Through these actions'the licensee
                                has succeeded in developing a large core of trained personnel to
                                serve as fire brigade members. Effective interaction and coor-
                                dination between the fire brigade, the operations staff and
                                local fire fighting companies was evident during several minor
'
 ,                              fire incidents occuring during the period, including a fire in
                                the machine shop which prompted declaration of an Unusual Event.
                                The licensee initiated, and the NRC has approved several fire
                                protection licensing actions during the assessment period. In
                                response to past instances of problems with fire barrier ade-
                                quacy, the licensee's Appendix R project organization imple-
                                mented a well conceived program to identify, inspect and repair
                                plant fire barriers. These inspections resulted in the identi-
                                fication of a significant number of deficient barrier seals.                                          6
                                Licensee management exhibited a conservative philosophy, estab-                                       (
                                lishing compensatory fire watches for all plant barriers pending
                                completion of inspections.                                                                            !
                                The licensee's approach to maintaining safe shutdown capability                                       I

,

                                was found to assure redundant safe shutdown system. train separa-
                                tion, and to provide sufficient operational flexibility.
                                            .
                                                                                                                           To         -
                                assure adequato separation the licensee performed a well docu-
                                mented and thorough analysis, although procedures for use of the
                                safe shutdown equipment, and operator training in this area were
                                found to be weak. The licensee has taken action to resolve
                                these weaknesses and has committed to demonstrate safe shutdown                                        l
                                capability by performing a test during the power ascension                                             j
                                program.
                                In summary, licensee management has taken strong action to
.
                                establish and staff an effective station fire protection organ-

l ization. Significant improvement in fire protection equipment

                                material condition and fire brigade training has resulted.
'
                                Licensee response during this SALP period to Appendix R issues,
                                particularly fire barrier seal problems, was prompt and effec-
                                tive.    Continued management attention is needed to assure prompt
                                completion of fire barrier seal repairs, to achieve further
                                reduction of outstanding compensatory fire watches and to pro-

,

                                vide a stable effective fire protection program.

, - i

   ..      . , - . _ _ _ ,  ___    . _ _   . _ _ _ _ _._     _ , _ _ _ . _ _ , . . _ _ . . _ _ _ , , - . _ . _ _ _ _ _ , _    . _ , _
              '

l 1

            .
            .                                                  35
           .
                                 (2) Conclusion
                                      Rating:   2
                                      Trend:    None Assigned
 - _ _ _ .      ._ _ - _ - , - -             _
                                                . _ _ - - - ,_    .__._ _._.-... , . _ _ - . . _ . _ . . _ - - . . - - . - - .-
                                   -                 .    .                                     .            _ -
                                                                                                                         ,
                  0
          . . . .
                                                                                                                                                                  l
                .                                                                      36
                                                                                                                                                                  :
                                                                                                                                                                  \i
                               4.6 Emergency Preparedness (176 hours /2 percent)
                                     (1) Analysis
                                          During the4 previous ~ assessment period, licensee performance in
                                          this area was rated Category 2. This was based upon a renewed                                                           ,
                                          commitment by management for emergency preparedness and a tig-                                                          ,
                                         .nificant improvement in performance.
                                          During the current assessment period, one partial participation
                                          exercise was observed, two routine safety inspections were con-
                                          ducted, one special safety inspection specifically related to
                                          emergency classification was conducted, and changes to emergency
                                          plans and implementing procedures were reviewed.
                                          Two routine safety inspections were conducted in November, .1987
                                          and January, 1988. These inspections examined all major areas -
within the licensee's emergency preparedness program. During  ;
 e
                                          the November,1987 inspection, significant changes were examined                                                         ,
                                          regarding the normal emergency preparedness organization. These
                                          changes resulted in essentially a completely new organization
wia.h the Emergency Preparedness Manager reporting to the Senior i

4 Vice President. Functional responsibilities are divided into

                                          on-site and off-site areas - with coordinators for each. The                                                             !
                                          licensee has filled the managerial positions, .as well as other
                                          working positions, with personnel- experienced in emergency pre-
paredness. In addition, the licensee has contracted with
                                          several consultants to help the permanent staff.
                                          During the January, 1988 inspection significant changes were
                                          examined regarding the Emergency Response Organization (ERO) and
                                          Emergency Action Levels (EAL's). The licensee has committea to
                                          a complete restructuring of the ERO with a three-team duty rota-
                                          tion. Additionally, the licensee is revising the EAL's to be
                                          symptomatic, address human factors, and has integrated them with
                                          the    Eme gency               Operating           Procedures.          Significant               facility

! changes made include the addition of a Computerized Automated 3

                                          Notification System to notify the ERO.

.i

'

                                          A     partial            participation                   exercise         was              conducted     on
                                          Deceniber 9,1987.                         The licensee demonstrated a satisfactory
                                          emergency response capability. Actions by plant' operators were
   -
                                          prompt and effective.                           Event classification, and subsequent
 ;
                                          Protective Action Recommendations, were accurate and timely.
                                          Personnel were generally well trained and qualified for their
                                          positions.         No                significant          deficiencies were identified.

. Several minor weaknesses were noted including insufficient depth , in some positions to support prolonged operations, dose projec- .

                                          tion discrepancies, delays in fielding onsito repair teams, and

]->

                                          weak initial notification forms.

'l \ 1

 I

i

     ,, _           _ _ _ _ , . ,                 __   .4   , - _ , _ _ _ , _ - , _               -     ,,em     _ ,, ,. ,._ ,, ,, _         ,   o.,,..-__.___- ,
                          .-                            - .  ..
     .                                                                                                     :
                                                                                                           .
 y .
   .                                 37
            During the responto to a loss of offsite power event in                                        ,
            November,1987, some weakness in coordination and communication                                 i
            between licensee groups was noted. While not required by the
             site emergency plan, the licensee eventually chose to partially
            activate the Technical Support Center (TSC) to aid in recovery
            efforts. The difficulties experienced by the licensee during                                   -
            the initial response and subsequent efforts to utilize the TSC
             indicate that licensee attention to preplanning response options
            to non-emergency events, such as discretionary activation of the
            TSC, may be appropriate.
            During the February, 1988 inspection the licensee's actions'in
            response ta a declaration of an Unusual Event were examined.
            The licensee's classification was conservative and prompt. Mit-
            igation activities were effective.              The licensee identified
            several problems associated with their actions including:                            fail-
            ure to completely follow procedures; untimely notification of
            event termination; and control room distractions due to the-
            large volume of outside comt..unications.                  The licensee promptly
            identified these issues and instituted appropriate short-term                                  '
            and long-term actions to prevent their recurrence.
            The licensee is continuing to work closely with local and                                      l
            Commonwealth of Massachusetts officials to upgrade off-site
            emergency preparedness. The licensee has a large organization
            working on plan and procedure development, in conjunction with
            the appropriate local and Commonwealth agencies.
            During this period, the licensee was granted exemptions for the
            1987 full participation exercise and a deferral of the submittal
            of public information. These were based on the Commonwealth of
            Massachusetts requests to complete the local and Commonwealth
            emergency plans, implementing procedures and associated training
            pr:or to issuance of public information or demonstration of
            capabilities.
            In summary, the licensee has demonstrated a commitment to emerg-
            ency preparedness. Management involvement is evidenced by the                                  I
            major on- site program changes being supported, commitment to
                                                                                                           !
            the offsite level of emergency preparedness, and by timely                                      '
            recognition of problems and subsequent corrective actions. The
            licensee has been responsive to NRC concerns and is continuing                                  ,
            to maka progress in these areas.                                                                I
       (2) Conclusion                                                                                      l
                                                                                                            i
            Rating:     2
            Trend:      Improving
                                                                                                            !

-

            -.     _ -       _ , _    . _ . . _ . - . _       . _ . _ _ _        . _ _ . _ _ _ _       ,__
                                  .               .              .                  . .
        .                                                                               *
                                                                                          ;
   .  .                                                                                   ,
     ..                                      38
          4.7 Security and Safeguards (641 hours /7 percent)                              !
                                                                                          ,
               (1) Analysis
                    This functional area was rated as. a Category 3 during the pre-
                    vious assessment period.        NRC identified serious concerns
                    regarding the implementation and management support of the

"

                    security program.      The licensee's proprietary security staff
                    consisted of one full time and one part time member, resulting

) in weak oversight of the contractor. In addition, inoperable

                    equipment contributed to a heavy reliance on long term compen-
                    satory measures.    Contractor security force overtime was also
                    poorly controlled. Toward the end.of the assessment period, the
                    licensee initiated actions to correct the problems. However, at
                    the conclusion of the rating period the hardware upgrades were
                    not complete and the expanded proprietary security staff organ-
                    ization had not been in place for an adequate time for NRC to
                    evaluate its effectiveness.
                    Four routine, unannounced security inspections, one special
                    security inspection, and one routine unannounced material con-
                    trol   and accounting inspection were performed during this
                    assessment period by region-based inspectors. . Routine observa-

, tions were also conducted throughout the assessment- period.

                    During this assessment period, the licensee aggressively pursued
                    a planned and comprehensive course of tetion to identify and          ;
                    correct the rcot causes of the oreviously identified program-         '
 !
                    matic weaknesses in the area of physical security. To improve
l                   the overall performance of the security organization and the
,
                    security program the licensee implemented several significant         :
                    actions, including a commitment by senior management to support
!
                    and implement an effective security program; establishment of a
                    licensee security management organization on-site to direct and       ;

j

                    oversee program implementation; upgrading unreliable systems and      i
                                                                                          '
                    equipment to eliminate the previous heavy reliance on compensa-
                    tory measures that were manpower intensive; and revising the
                    Security, Contingency and Training and Qualifications plans, and

, their respective implementing procedures, to make them current '

                    and clearer.                                                          '
                                                                                          l
                    The licensee's security management organization is now headed by

2

                    a section manager who reports to the Plant Support Manager,
                    under the Station Director. Assisting the Security Section
,                   Manager are five supervisors with specific functional areas of
                    responsibility (operations, administration, technical, compli-
                    ance and access authorization) and a staff assistant. Addi-

, tionally, there &e seven licensee shift supervisors who are , a

                                                             .  _                .   _              _
        .
    . .
      .                                                               39
                                                                                                                 :
                                                                                                                 i
                                             responsible to monitor the performance of the contract security
                                             force around-the-clock. This represents an overall increase of      .
                                             seven supervisors _over those which were in place at the end of

j the last assessment period, and thirteen over that which was in

                                            place when the plant - was shut down in April, 1986. (At that
                                             time there was one supervisor who reported to a group leader
                                            with other, concurrent duties.) The licensee also established a
                                             full-time corporate security position onsite. The incumbent is

' j responsible to audit the security program on a continual basis

                                            and to provide another perspective on its implementation. In
                                            addition, the licensee established, as supervisory personnel,
                                            the alarm station operators employed by the security force con-
                                            tractor, and significantly improved the supervisor-to-guard
                                            ratio. This expansion of the licensee's security organization
                                            represents a significant allocation in terms of resources and
                                            provides evidence of senior management's commitment to the
                                            program.                                                             ;
                                            In addition to the organizational expansion, considerable            j
                                            capital resources were expended throughout the assessment period     l

j to upgrade, by modification or replacement, security systems and

equipment. The entire protected area barrier, assessment sys-
                                            tem, intrusion detection system and protected area lightir.g were

J

                                            significantly improved. These improvements began early in the
                                            assessmert period and were, for the most part, complete at the       i

.

                                            end of the period with only minor fine tuning of the new systems
                                            and equipment still required.
                                                                                                                 ,
                                                                                   Additional upgrades in access
,
                                            control equipment and the security computer are scheduled. The
l                                           improvements have already resulted in a .*zable reduction in the

j nuiaber of compensatory posts and, therefore, a reduction in the

!                                           contract guard force.      The above mentioned upgrades permitted
                                            the guard force to go on a 40 hour work week rather than the 60
                                            hour work week required during the ma.jor portion of the assess-     l
                                            ment period.    In addition to the improved systems and equipment,   ,
                                            the licensee has taken action to strengthen the security equip-
                                            ment corrective maintenance program and has initiated action to      ;
;                                           establish a preventive maintenance program to further ensure the     !

,

'
                                            continued reliability of security systems and equipment. Open
                                            maintenance requests for security equipment are also now tracked
                                            as a performance indicator by plant management. These actions        ;

i

                                            and initiatives are further evidence of senior management's          '

) commitment to the program.

i                                                                                                                 ,
                                                                                                                 '

, j e d U

  _       _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
                               .
      .

! . .

                                                                             ,
    .                            40
        During the assessment period, the licensee submitted six changes     ,
         to the Security Plan under the provisions of 10 CFR 50.5((p).
One of these changes
was a complete revision to upgrade the
        Security Plan and to revise the format to be consistent with
        NUREG 0908.    In conjunction with the Security Plan upgrade, the
         licensee also submitted revisions to the Safeguards Contingency -   ,
        Plan and the Security - Force Training and Qualification Plan
'
        (complete revisions of these plans were submitted during ' March,
         1988). The - complete plan revisions were comprehensive, more
        consistent with current NRC regulations, and provided clearer
        documents from which to develop and modify implementing proced-
        ures. The plan changes were adequately summarized and appro-
        priately marked to facili_ tate review. Further, - the licensee,
        prior to submitting the changes, communicated with the NRC by
        telephone and requested meetings in Region I and onsite to
        ensure that the changes were appropriate, clearly understood,
        and in compliance with NRC regulations.

a 4

        Audits of the Security program conducted by Corporate Security       t
        personnel and the onsite QA group during the assessment period
                                                                            '
        were found to be very comprehensive and corrective actions were
        found to be prompt and generally effective, indicating a much
        improved understanding of program objectives. Because of the        ;
        security program weaknesses identified toward the end of the
        previous SALP period, the licensee assigned to the site, on a       t
        full-time basis, a member of the corporate security staff with      :

i

        responsibility for conducting continued surteillance and audit
        of the program. That initiative was reviewe9 and found to be a      .
very effective management tool to provide r.
independent assess-  !

,

        ment of the day-to-day implementation of the security program        I
        and another input to the overall security program upgrade           i
        project.                                                            ;

l l

        The security force training program appears to be adequate to         l
        address the activities of the security organization. The licen-       :

) ]

        see has taken actions to assure the trairing program remains       ~
        current and reflects the chin,es and upgrades to the security         j
        program.   For example, to ensure more comprehensive management       i

, oversight by licensee security shift supervisors, each received

        plant opera tional technical tra ining in addition to security
        program and other training.    Thir, training enables these super-
        visors to be more effective in interfacing with other plant           I
        technical functions.
                                                        ,
                                                                              l
                                                                              l
                                                                              l
     .

.. ..

   .                              41
         There were three apparent violations identified by the NRC dur-
         ing this assessment period. All of the violations were the
         result of degraded vital area barriers. The licensee was. noti-
         fled of the apparent violations and an enforcement conference
        and a subsequent management meeting were held. These apparent
        violations resulted from weak communications between the secur-
         ity and maintenance organizations, and a poor appreciation by
        maintenance personnel of security requirements.          Corrective
        actions were implemented by the licensee and _they appear to be
        effective.
        A total of six -security event reports required by 10 CFR
        73.71(c) were submitted to the NRC during this assessment per-
         iod. Three event reports were necessitated by the licensee's -
         findings of degraded vital area barriers.    Similar degradations
       were also reported in the previous assessment period. Two of
        the degradations reported during this period were the result of
       maintenance work being performed on plant systems that pene-
        trated the barriers. The other resulted from a degraded vital
        area door. Another event report was necessitated by the re-
        classification of an area of the plant as vital. The need for
        reclassification was identified as a result of the licensee's
        Vital Area Analysis and Barrier study.       Another event report
        involved a guard leaving his weapon unattended The sixth event
        reocrt involved the loss of a set of security keys by a member
       s r the guard force.      With the exception of the vital barrier
       degradations earlier in the assessment period, no adverse trend
       was indicated by the events which occurred during this assess-
       ment period.      The licensee eventually implemented appropriate
       measures to prevent recurrence of the vital area barrier degra-
       dation problems. The quality of the event reports was signifi-
       cantly improved over the previous assessment period indicating a
       better understanding of program objectives and more care in
        their preparation. They were clear, concise and contained suf-
        ficient information to permit NRC evaluations without the need
        for additional information.
       The licensee's program and procedures for the control and ac-
       counting of special nuclear material were also reviewed during
       this assessment period and were found to be adequate and gen-
       erally well implemented.
        In summary, the licensee has demonstrated a commitment to imple-
       ment an effective security program that goes beyond minimum
       compliance with NRC requirements. As a m ult of this commit-
       ment, the licensee security organization has been expanded,
       significant capital resources have been expended to upgrade
       security hardware, and equipment and program plans have been
        improved.    Continued senior management support and involvement
        in the security program is necessary to ensure that the momentum
       demonstrated during this assessment period is continued.
       _
   ,

. -

 '                                42
     (2) Conclusion
          Rating:   2
          Trend:    None Assigned
                                     l
                                     l
                                     I
                                     J
                                     l
                                     l
         'c .
   .

. s

 .                                      43
     4.8 Engineering and Technical Support (1215 Hours /13 percent)
          (1) Analysis
               This functional area is intended to assess the adequacy of the
               licensee's technical and engineering support in the areas of
               plant design changes, routine operations and maintenance activ-
               ities.     Engineering and Technical Support was assessed as a
               Category 1 during the previous SALP period. Good engineering
               support to the site was noted in the Environmental Qualification
               program and the design of several significant plant hardware
              modifications. Technical evaluations were typically thorough
               and demonstrated an adequate regard for safety. The engineering
               approach to the Safety Enhancement Program (SEP) demonstrated an
               excellent appreciation for underlying safety issues. A weakness
               in the lack of detailed design basis documents for plant equip-
              ment was also noted during the last period.
              During this assessment period, five special inspections includ-
               ing an Augmented Inspection Team focusing on a loss of of fsite
              power event, an e!ectrical system team inspection, and a main-
               tenance team inspection were conducted and, in part, evaluated
               the licensee's performance in this area.      The effectiveness of
               the onsite Systems Engineering Group, and the Nuclear Engineer-
               ing Department's (NED) interactions with the site organization
              were routinely monitored.
              Significant plant modifications were installed during this
              assessment period, including the reactor water level instrumen-
               tation modification, a hydrogen water chemistry system,          an   ,
              analog trip system, and a new plant process computer.      Few prob-   l
               lems were identified with these projects, demonstrating the           i
               strength of the engineering work. Safety evaluations required         l
              by 10 CFR 50.59 for design changes and modifications were              .
              generally thorough and conservative. Safety evaluations for SEP        )
              modifications demonstrated sufficient analysis and supporting          '
               facts to conclude that there were no unreviewed safety ques-          i
              tions.    Highly qualified engineering staff and NED management        i
              focus on safety have contributed to the licensee's performance         ;
               in this area.                                                       ' '
              Offsite technical and engineering support was generally good as
               indicated by the successful design and implementation of signif-
               icant plant hardware modifications. Continued effective use of
              the Design Review Board was evident during this SALP period.
                                                  ~      _     _
       ..
   . .
     .                             '44                                        !

,

                                                                              ,
          This was demonstrated by high quality initial design reviews,       ,
          and routine evaluations of completed modifications for syner-

'

          gystic ef fects.   The expanded Field Engineering Section, the      :
          design implementation oversight arm of NED, played a vital role     ,
           in coordinating activities between the site organization and the
          NEO.   Engineering management was actively involved in 1:nplemen-
          tation of modifications and addressing problems.       The Safety
          Enhancement Program, including extensive Mark I containment and
           station blackout modifications, were planned and implemented
          during this period.      The engineering approach to the Mark I
           issues went considerably beyond NRC requirements and demon-
          strated a good appreciation of containment reliability issues.-
          The NE0's involvement in the development of the new Emergency
          Operating Procedures (EOP) demonstrated significant managaent
          attention in this area. The licensee's communications with the      ,
          NRC regarding the planning and implementation of the SEP and E0P
          projects were generally good. In addition to these modifica-
          tions, the licensee is preparing an extensive Individual Plant

.

2
          Evaluation (IPE) as part of the (SEP) using probabilistic and

l deterministic analyses. In support of these efforts, the i licensee effectively managed contract engineering expertise to

j         produce quality design changes and analyses. Throughout the

i development and implementation of the SEP senior management's.

          involvement and commitment to safety was apparent.                  ;
          A team inspection was conducted during this assessment period to
 ,
          review the licensee's implementation of a fire protection pro-

4

          gram to meet the requirements of 10 CFR 50 Appendix R. The
          licensee's approach to maintaining safe shutdown capability was
          found to assure adequate redundant safe shutdown system train
          separation, and to provide sufficient operational flexibility.
          The licensee's analyses were found to oe well documented and
thorough. NED's Appendix R project organization and the onsite
          fire protection group worked closely together to coordinate
          activities.
          Some weaknesses in the engineering design change process were
noted. In one instance inadequate technical review of a design
          change by NED resulted in incorrect installation of reactor

!

          water level gauges. Additionally, the plant design change docu-
          ment for the Standby Gas Treatment System did not specify ade-
          quate post-work testing requirements. Further, as indicated in
          the previous SAlp, the lack of detailed design basis documents
          was a continuing problem this assessment period. Examples
          included lack of seismic qualification documents for the reactor

l

i

,

                                                                            .
           - . - . .      . ..                             .        ..     ..    .. -      .
         .
                                                                                             3
,
     . .
       .                                       45
                                                                                               t
                                                                                               1
                                                                                               i
                      building auxiliary bay and for the hydraulic control units.              .
                     Also, engineering failed to correctly translate containment               ,

-

                      accident temperature _ profiles into environmental qualification
                     documents.      However, the licensee has taken initiatives to          -1
                      further understand the design bases of the plant electrical              ,
                                                                                               '
                     distribution system as evidenced by the use' of a new computer

] code to analyse electrical distribution equipment performance, j

                     At times, corporate engineering support for- plant maintenance            -
                     activities was limited.        The NRC special electrical system
                      inspection identified that the DC battery and electrical breaker
                     maintenance activities were not supported by NEO. The licen-              l
                      see's initial response to the NRC's concern regarding the sur-
                     veillance testing of the DC breakers was limited in scope and-
lacked engineering justifications ' on the sample size ~ and the
                     acceotance criteria.
                     The increasing involvement of the onsite Systems Engineering
                     Group (SEG) has had a positive impact on the quality of opera-
                     tions event analysis, the surveillance test program, and on               2
                     maintenance performance, particularly the quality of maintenance
                     problem root cause analysis. At the beginning of the assessment
 .
                     period the licensee established the SEG under the Technical

! Section within the Nuclear Operations Department. The SEG was-

                     staffed largely with experienced contractors, but the licensee            :
                     gradually expanded the group and replaced the contractors with
                     permanent Boston Edison employees. At the end of this period,

'

,                    the SEG had a total technical staff of 26 including 15 senior             '
                     systems engineers.     The increasing involvement by the SEG has
                     promoted better intergroup interactions as the operations and

'

                                                                                                .

i

                     maintenance departments have begun to value and rely on the                l

1 SEG's contributions. ' I l In summary, overall strong engineering support continued

.                    throughout this period. Major plant modifications were com-
                     pleted with only a few minor problems, demonstrating the quality
                     of engineering work. The increasing involvement of the SEG has
                     contributed significantly to the quality of root cause analyses

1 4

                     and in maintenance performance. However, overall performance
                     in the areas of corporate engineering responsiveness and support

j

                     to site maintenance initiatives appears to need further. licensee

] evaluation and improvement. Additional management attention is

                     needed in developing long-term programs to provide better

i 1

                     operational and maintenance support to the site.

J 4

                                                                                                l
                                                                                                ,
   -

<

                                                                                                l
                                                                                                :
                                                                                                l
                                                                                                :

4

                                                                                                i
                                                                                                i
                                                                                                i
        .                               - .
      .

'

  , .
    .                                46
          (2) Conclusion
               Rating: 1
,
               Trend:  None Assigned
                                              <
                                              l
                                              l
                                              l
                                              l
                                              l
                                              l
                                              1
                                            -
                                              !
                                              l
                                              !
                                              l
                                              l
                                                             .        .        ,.
        .
    . .
      .                                      47                                        i
          4.9 Licensing Activities

1 ,

               (1) Analysis
                    The licensing functional area is intended to assess the licen-
                    see's effectiveness in assuring a technically accurate and up--    .

,

                    to-date licensing basis, and the licensee's responsiveness to
                    NRC and industry concerns.       During the previous assessment
;
                    period licensing was evaluated as a Category 2.

'

                    During this period, the basis for this appraisal was the licen-
                    see's performance in support of licensing actions that were
                    either completed or had a significant level of activity. These

'

                    actions consisted of amendment requests, exemption requests,       '
                    responses to generic letters, TMI items, and other actions.

,

                   The licensee has exhibited a high level of management involve-
                   ment in major licensing        initiatives;' however more routine
                    licensing acticns did not always receive substantive management
                   action. An example of a high level of management involvement.
                   and initiative is the licensee's actions .to improve the Mark 'l
                   containment and      implement other plant safety improvements

-

                    intended to cope with severe accidents as part of its Safety
                   Enhancement Program (SEP).      This program includes improvements

j to emergency operating procedures, modifications to containment

  ,
                    spray nozzles, enhancements to water supplies that would be
                   available in the event of a severe accident, the installstion of    i
                   a direct torus vent and the installation of a third emergency
                   diesel generator. A number of the SEP mcdifications, such as
                   the Station Blackout Diesel Generator are also useful in dealing
                   with less significant transients and events as opposed to severe
accidents.
                   The licensee is in the forefront of the industry in the 'ef fort
                   to deal with severe accidents and has expended substantial
.
                   resources on the SEP. The licensee has been very active in         .l
 '
                   industry owner's groups involved in severe accident initiatives.

J

                   Although much of the SEP effort did not involve direct licensing

i

                   actions, the staff did assess tha safety significance of the        i
                   licensee's modifications and inspected portions of the modifica-    l
                   tions. The licensee is commended for its leadership on the SEP
                   program.    It should be noted that the staff is still continuing
                    its assessment of some of the details of the SEP modifications.
                         '
                                                                                        !
                                                                                        l
                                                                                        1
                                                                                        l
                                                                                        l
       -   . .
         .
   . .

4 . 48 '

                                                                                   1
               The technical quality of more routine licensing actions (such as   i
                some Technical Specification amendmects and exemption requests)   l
               has been sporadic. Several fire protection licensing actions      o
               have required numerous submittals and frequent interchanges with
               the staff.       For example, the licensee revised its technical   l
               position twice in the determination of the appropriate basis for    '
               an exemption request involving the lack of 3-hour fire proofi.ng    ;
               for structural steel in the Reactor Building Torus Compartment.    ;
               Several submittals were required, and the staff had to request     i
               detailed calculations to suppcrt the licensee's basis.       In a
               technical specification change involving 10 CFR 50 Appendix J      '
               requirements (Amendment 113), the licensee had to make numerous
i
               submittals in response to staff concerns and was required to
               correct errors in previous submittals identified by both i;he

, staff and BEco. The staff identified inconsistencies in pro-

               posed changes to the technical specifications for the StandL
               Gas Treatment System and Control Room .High Efficiency Air Fil-
               tration System (Amendment 112)n and revised submittals by the'
               licensee were required. The extensive activities and resources
               required to correct problems identified in Confirmatory Action
               I etter 86-10 and subsequent management meetings has apparent jy
               impacted the licensee's overall performance in the licensing       ,
               area.     These problems suggest a weakness in corporate manage-   i
               ment at the level that establishes priorities and coordinates     a'
               engineering and licensing activities for the utility
 !
               The licensee has, however, submitted, and the staff has ap-
'              proved, a number of technical specification changes or exemption   ;
               requests that demonstrated a high level of technical qual'ty and   3
               management involvement.       Examples include the schedular ex-   ,
               emption for conduct of the emergency preparedness cr.ercise, Core  j
               Raioad (Amendment 105), Control Rod Block Actution (Amendment      (
               110), and LPCI Subsystem Surveillance (Amer; cent 111). Where       !
               NRC staff requests for additional informnion were made, the        i
               licensee responses have been prompt and ramprehensive.
,              The licensee has usually been resmnsive to NRC initiatives.         j
               The licensee has been responsive to staff requests to track and    '
               control actions of mutual interes' between NRR and the utility,

i For example, the licensee has developed a tracking system to ' assist in the management of licensing actions and has provided ,

               extensive resources to support NRC effort in updating the Safety    ;
4
               Informnion Management System (SIMS) data base.       Particularly   l
!              noteworthy was the high quality 'of technical support provided      l
'
               for the staff's review of Emergency Operating Procedures.          l
                                                                                   i
                                                                                   !
i
                                                                                   !
                                                                                   i
;
l
1
                                                                                  i
                                                                                   1
      .         --            ~      ,    -..       - .        .                    --.
        *
                                                                                         .
                                                                                         !
  . - ..                                                                                 ;
                                                                                         I
     c,                                  49
                                                                           -             :
                                                                                         ,
                                                                             ~
               There -was evidence of.. improvement during the latter portion -of'       l
               the SALP period in the approach to the resolution of technical

i

               issues and respoasiveness to NRC initiatives in the licensing ~          .,
               area. This is in part due to recent organizational changes
                                                                                          '
               which have resulted in a closer relationship of the licensing
               and engineering groups. The overall staffing to support licen-            i
               sing activities is adequate and ~ its effectiveness should be              f
               improved by the recent organizational changes._ Recently a

., '

               reduction has been evident in the number of cases of. technical           :
               errors, lack of clarity, and incomplete information.                     _

l In summary, the_ licensee has exhibited strong managerrent- 4 involvement in several. major licensing ~ actions, but attention to-

               more routine licensing actions has been inconsistent.           The
               licensee has-shown some improvement in the licensing area during
,
'
               the latter portion of the SALP period.         The involvement of         ;
               management in routine, as well as major licensing activities, -is         -
               necest:ry.    The continued strengthening of mid-level management         l
               and increased tes!.nical capability' of licensing staff are               ;
               necessary.
                                                                                          i
          (2) Conclusion
               Rating:    2

j  ! 1 Trend: None Assigned  : a i

1                                                                                        1
1

E

                                                                                          l

)

I 4 .I i i J l ! I .

                                                                                           l
                    ..         _ _ _                        _             _       _        _.   .-
          ..
  .. ..
        .                                        50
                                                                                                   ;

,

             4.10 Training and Qualification Effectiveness
                  (1) Analysis
                        Technical training and qualification effectiveness =is being con-
I
                        sidered as a separate functional area.     The various aspects of
                        this functional area were discussed and used as one evaluation
                        criterion within the other functional areas.- The respective               !
                        inspection hours have been included in each one. Consequently,

, this discussion is a synopsis of those assessments. Training

                        effectiveness has been measured primarily- by the observed per-

4 formance of. licensee personnel and, to a lesser degree, as a 4 review of program adequacy. '

                                                                                                   i'
                        This area .was rated as a Category 2 during the previous assess-

i ment period. The licensed operator training and requalification  ; '

;                       programs were found to be significantly improved. Assignment of
                        knowledgeable staff had resulted in higher quality training                !
                        materials, and more plant-oriented operator training.       Mainten -
                        ance, contractor and radiation protection personnel training.
                                                                                                   ,
                                                                                                   !
                        were also adequate. Fire brigade and fire watch training had               i

i been significantly weak and contributed to poor personnel per-

                        formance in the plant. Four of ten licensee training programs              i
                        had received accreditation from~ the Institute- of Nuclear Power

j Operations (INPO). 1 -

                       .During this assessment period, inspectors routinely r'eviewed              :
                        ongoing training activities and their effectiveness in ' assuring
                        quality personnel pe-formance.    Two sets of reactor operator and          ,
                        senior reactor opcNtor license examinations were administered.              :
                        An inspection to evaluate the adequacy of the nonlicensed per-
                        sonnel training program was also completed.         Various other

'

,                       inspections reviewed training provided in the areas of emergency
                        preparedness, radiation protectico, security, maintenance, fire
)
                        protection and modif1;:ations.
                        Licensed operator training effectiveness continued to improve
                        throughout the period. Two sets of licensed operator examina-
                        tions were administered to a total of two senior reactor opera-             l

i tors and fourteen ' reactor operators, with all candidates suc- '

                        cessfully completing the licensing process. Newly licensed
                        operator familiarity with plant equipment and procedures was
considered a strength. Challenges facing licensee management

, ' include completion of training for the large number of new, j

                        relatively inexperienced operators. Site management is intent
                        on assuring that time spent by' newly licensed operators in the
                        control room during startup and initial operations, is used as
;
                        effectively as possible to provide the maximum training benefit.

1 N , e

   .

. .

 .                            51
     The material developed for operator training and submitted for
     NRC review was generally good.    However, for the first examina-
     tion early in the assessment period, it was noted that some
     materials provided to the NRC did not reflect recent station
     modifications. This was because the modifications had recently
     been completed and previous training had focused on the original
      systems. It was also noted during exams and by direct discuss-
      ions with licensed operators,       that training conducted on
     recently implemented modifications, such as on the reactor water
      level and automatic depressurization systems, had not been fully
     effective.    Operators were unfamiliar with the modifications,
     primarily because only on-watch training had been performed and
     because the training had been conducted prior to completion of
     the modifications. Licensee management took prompt action to
     restructure the modifications training and committed to repeat
     the training prior to plant restart.
     The license.e completed installation of a plant specific simu-
     lator during this assessment period, and used it extensively to
     enhance operator training, particularly in the area of emergency
     operating procedures (EOP).    The licensee implemented a compre-
     hensive E0P training program including a combination of simula-
     tor and classroom instruction. Licensee management assured the
     effectiveness of this training by performing post-training
     evaluation of the opeNting crews on the simulator.        The de-
     velopment of special criteria by which acceptable performance is
     judged was a strong point of the EOD training program. Operator
     performance weaknesses were identified by the licensee, and sup-
     plemental   training was performed to resolve the problems.
     Licensee management also initiated a communications training
     program for operations personnel. This communications training
     was implemented along with the E0P training and appeared to
     substantially improve operator performance.
     Licensed operator performance during plant events such as a loss
     of of fsite power, and an Unusual Event due to a fire in the
     machine shop generally demonstrated a good command of plant
     equipment and procedures.    However, some apparent weaknesses in
     operator training were evident.       For example, several opera-
     tional errors were made during reactor refueling despite inde-    i
     pendent verification requirements. On several occasions oper-     I
     ators failed to properly perform routine surveillances.           l
                                                                       l
                                                                       ,
       - _      .           .                             -
     .

. .

   .                                     52
               The   nonlicensed and contractor personnel training program
               appeared effective - The -training staff dedicated to this func-
               tion has been supplemented by the addition of contractors. The
               licensee initiated maintenance and radiological technician
               apprentice programs to assist ,in development of qualified' lower
               level personnel. New training initiatives l are in progress to
               sensitize management, workers and radiation protection personnel
               to the need to minimize all occupational exposure. For example,
               management training in ALARA for plant design changes and radia-
               tion awareness training for operations and maintenance personnel
               have been initiated. In addition, a Training Program . Evaluation -
               Comn.ittee was established to assure plant management involvement
               in ongoing development of nonlicensed training.
               The licensee's program for fire brigade and fire watch training
               has been significantly improved. The station fire protection
               group and the licensee's training department have coordinated to
               expand the scope and enhance the quality of brigade training. A
               large core of qualified fire brigade members has been
               established.
               Security force, emergency response and maintenance training
               appeared to be effective. ho performance deficiencies directly
               attributable to training were identified in these areas during
               the period. INPO accredidation of all remaining training . pro-
               grams was received during the current assessment period.
               In summary, licensee management has been active in improving the
               overall quality of the training program and has 'been responsive
               to NRC concerns. Licensed and nonlicensed training programs are
               effectively implemented. Of particular value is the use of the
               simulator, and other initiatives such as formal communications      i
                                                                                   '
               training and establishment of an apprentice program. Efforts
               should be continued to strengthen operator training in the area
               of modifications and to ensure effective completion of training
               for newly licensed personnel,
                                                                                   i
          (2) Conclusion
               Rating:    2
               Trend:     None Assigned
                                                                   _ _ _ _
                            __
     - .

,. .

    .                                       53
         4.11 Assurance of Quality
                                                                                     i
              (1) Analysis_
                   During this assessment period, Assurance of Quality is being
                   considered as a separate functional area.     Management involve- ,
                   ment in assuring quality continues to be discussed and assessed   ;
                   as an evaluation criterion in each of the other SALP. functional
                   areas. The respective inspection Lours are included in each
                   one. Consequently, this discussion is a synopsis of the assess-   i
                   ments relating to assurance of quality in other areas. Since
                   this is an evaluation of management's overall performance it
                   conveys a broader scope than simply Quality Assurance (QA)
                   department performance.

4

                   During the previous assessment period this functional area was
                   evaluated as a category 3. Licensee management had not been
                   effective in addressing recurring SALP concerns. Organization
and staffing were considered weak. Licensee management correc-
;
                   tive actions in response to Quality Assurance (QA) findings and
                   NRC issues had not been timely or comprehensive. QA department
                   performance and engineering initiatives were considered a
                   strength.
                   Quality Assurance effectiveness has been assessed on a day-to-    !
                   day basis. Three inspections focusing on the Quality Assurance
and Quality Control (QC) programs were conducted during this

, period. In addition, the large number of management meetings i

                   held during the period provided an opportunity for NRC manage-
                   ment to assess licensee management's approach to resolution of    I
                   issues.
                   During much of the period licensee senior management continued
                   to assess and correct organizational weaknesses through restruc-
                   turing and recruitment of experienced personnel, many from out-

-

                   side sources. A new Senior Vice President assumed responsi-        l
                   bility for the nuclear organization at the beginning of the
                   period. In June, 1987 the Vice President-Nuclear Operations
                   resigned. That position remained vacant until January, 1988
                                                                                     j

'

                   when the Site Director position was created and filled. Station
                   management was reorganized several' times,       and significant
                   personnel changes were made. Four individuals served as plant

i

                   manager during the fifunn month assessment period. In addition
                   to modi fying the line orge a:. tion a temporary Planning and
                   Restart Group was created, working in parallel with the per-
,
                   manent plant staff to provide outage planning oversight. This
i
                   group was subsequently disbanded, incorporating its functions
                   into the permanent organization.     The licensee also replaced
                   several mid-level managers during this assessment period in-       l

4

                   cluding the Operations Section Manager, Maintenance Section        '

i '

                                          t
                                                                                      !
                                                                                      I
   O

6 0

 .                            54
     Hanager, Radiological Section Manager and the Security Group
     Leader. In addition to changes in the line organi:ation several
     staff assistant positions reporting to the Senior Vice President
     were established to enhance senior management oversight of or-
     ganization progress. Although actions in this area were imple-
     mented slowly, it was evident that senior licensee management
     took a careful and -deliberate approach to establishing the
     permanent organization and staff. Licensee management displayed
     the intent to fill open positions in the organization with the
     most highly qualified individuals available.     This approach may
     have delayed staffing efforts and initially slowed licensee
     progress in areas such as maintenance and radiological controls.
     Management policies and performance standards were strengthened
     and are clearly understood through mid-level management. How-
     ever, the new standards were not concurrently communicated or
     adopted at the working level in some cases. As a result ex-
     tensive management involvement in routine activities is still
     required to assure acceptable performance.
     A high level of management involvement and commitment was effec-
     tive in promoting improvement in several SALP functional areas
     whicn had previously been identified as significantly weak.
     This is particularly evident in the areas of fire protection and
     security where management acted to establish, staff and support
     expanded oversight groups.     This strong :ommitment is also evi-
     denced by the organization-wide increases in permaner.t staff,
     and the general reduction in reliance on contractors for augmen-
     tation of line functions. One exception to this is in the area
     of maintenance where vacancies and reliance on contractors
     continues.
     Licensee response to new NRC concerns raised during the period
     was sometimes narrowly focused, and did not target resolution of
     root causes.     For example, a high level of NRC management
     involvement was required to assure development of a comprehen-
     sive Power Ascension Test Program, and to resolve overtime con-
     trol deficiencies. Needed programmatic improvements in the area
     of maintenance were only implemented after prompting by the NRC.
     This may reflect that available licensee resources were focused
     on areas of previously identified weak performance and on outage
     completion schedules. In some instances the licensee's written
     replies to NRC concerns have been vague, incomplete, and did not
     reflect the full extent of actions which had been taken at the
     acility.
     .

. .

   -                            55
       The licensee initiated several programs designed to upgrade per-
        sonnel and plant performance. The plant Emergency Operating
       Procedures (EOP) were upgraded, and extensive E0P and communica-
       tion training was conducted to enhance operator response capa-
       bilities during abnormal and emergency conditions. A fitness-
       for-duty program was al:o instituted and applied to all licensee
       and contractor personnel.     In addition, implementation of the
       Safety Enhancement Program and the station decontamination pro-
       gram improved the plant physical design and condition.        The
       decontamination effort was particularly successful, resulting in
       increased accessability to plant areas and a general positive
       impact on personnel morale.
       Licensee management took an active role in establishing long
       term plans to acdress identified weaknesses. The Restart Plan,
       the Material Condition In'provement Action Plan (MCIAP), and the
       Radiological Action Plan (RAP) are examples. In the case of the
       MCIAP a team of contractors was created to provide ongoing
       independent assessment of the plan's effectiveness in improving
       plant material condition and maintenance practices. In the area
       of radiological    improvements the licensee reinstituted the
       Independent Radiological Oversight Committee to provide senior
       management with feedback on RAP effectiveness. The licensee
       also implemented a self assessment process near the close of the
       period. This self assessment was intended to provide a struc-
       tured method by which licensee management cculd evaluate the      '
       progress made, and identify remaining weaknessn.
       The licensee's Quality Assurance (QA) and Quality Nntrol (QC)
       department continued to become more involved in station activ-
       ities. The onsite QA surveillance group was increased in size,
       and appeared to be actively involved in evaluating field activ-
       ities.   QA audit methodology was revised to enhance its effec-
       tiveness, and an aggressive audit schedule was established. The   l
       licensee made good use of technical experts during audits to
       supplement available departmental resources. QA department
                                                                          ,
                                                                         !
       management took prompt action to focus attention on significant    j
       concerns. For example, a stop work order was issued in response    i
       to adverse trends and findings in the area of maintenance on       i
       environmentally qualified equipment. Corporate and site manage-
       ment response to QA findings has also improved. Both the pro-
       gram controls and their application were strengthened to ensure
       timely response to QA identified de#1ciencies. Overduc response
       to these QA deficiencies are currently tracked as a performance    {
       indicator,
                                                                          i
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                                                                        _ _ _              . ..                 -.      . . .                 _

,

     .

i . . .

   ,                                                                                                   56

4 1

Throughout most of the assessment period, the -licensee's correc-
                                                                              tive action process was not always effective. A large number of-
'
                                                                              problem reporting devices exist, each~ with a unique origination,
                                                                              review and disposition process. This makes use of the correc-

'

                                                                              tive action system cumbersome, and weakens accountability for          ;
!
                                                                              followup and closeout. Lack of clear problem descriptions, and

] delays between origination and followup, hampers establishment i of root cause and implementation of corrective actions, The ,

l                                                                             licensee has reviewed the process and recommendations to facil-

i itate improvcments have been made. However, the recommendations {

                                                                              were not implemented during this period.

i '

                                                                              In summary, licensee senior management has taken strong action-
                                                                              to develop and staff a viable station organization. High qual-          '
                                                                              ity personnel have been recruited to fill key management posit--       !
                                                                              ions. The reorganization and staffing process was not completed        ;

! until late in the SALP period. As a result, progress in some

!
                                                                              functional areas, and in forcing management philosopy changes

i down to the worker and first line supervisor level has been

                                                                              hamperd. The continuing need for a high level of management            l

, pa..;cipation in routine activities occasionally prevents  ;

,                                                                             manager; from focusing on other needed program improvements.           !
-
                                                                              Overall, the licensee has been successfull in effecting signifi-       i
;                                                                             cant performance improvements in many areas.         A high level of-  [
<
                                                                              management involvement is required to ensure that the initiated
                                                                              improvement' continue and are sustained.
                                                                        (2) Conclusion
                                                                                                                                                       I
                                                                              Rating:    2                                                           ,
                                                                                                                                                     t
                                                                              Trend:     None Assigned                                               '

1 .

                                                                                                                                                     ]
                                                                                                                                                       :
 ;                                                                                                                                                     i
!
                                                                                                                                                      l

l  !

                                                                                                                                                      :

i I I

                                                                                                                                                      I

i

                                                                                                                                                       l
\

,

 ,

a

                                                                                                                                                       l
'
       __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
                                                                                                                                                       l
          .       _          -
                                                    .-.                        ..
       ..                                                                                                     t
                                                                                                               l
   . .                                                                                                         ,
                                                                                                               !
     .                                                                   57
                                                                                                               t
l

-

            5.0 SUPPORTING DATA AND SUMMARIES

"

                                                                                                               !
                  5.1 Investigation and Allegations Review
                                                                                                               i

4 Twenty allegations were received during this SALP period. Eleven of j

                         the allegations were investigated and found either to be unsubstan-                   l
                         tiated or to be substantiated but of no safety significance.                    Five

.

                         allegations were investigated and substantiated, however the licensee                ,

j had either alreaoy instituted. appropriate corrective actions or such .

i
                         actions were promptly initiated in each case.                  Four allegations are   r
                         currently under review. One of these four concerns the licensee's                     ,
                         program for control of overtime which is the subject of ongoing                       ;
                         reviews.                                                                              '

j One investigation was initiated during the assessment period as a f -

                         result of an allegation regarding a plant security vital area bar-
                         rier. This investigation is continuing.

'

                                                                                                               [
                                                                                                              i
                  5.2 Escalated Enforcement Action                                                             :
                                                                                                               :
                         Confirmatory Action Letter (CAL 86-10) was issued in response to a

i series of operational events in April,1986. CAL 86-10 requested 7 j

                         submittal of technical evaluations of these events and stated that                   (

! NRC Regional Administrator approval would be required ' prior to j ! restart. The technical issues identified in CAL 86-10 have been r

                         resolved. The CAL however was extended in August, 1986 and remains                    l

i open pending re W utiot if broader macagement concerns -identified in  ; i the previous SALFs and tubseqt.ent inspection reports. -

                         Three violations were identifled during the period for failure of the                 !
                         licensee to enstre the integrity of security vital area barriers.                     ;
                         These three violations have yet to be character 12ed oy severity                      '
                         level, and are corrent.ly being considered for escalated enforcement                  ;

e

                         action. This acticn is pending concluston of the OI investigation                      l

l described in Section 5.1 abov4.

                                                                                                              ;
                         An NRC Order issued in 1984 requiring the licensee to implement a                       i
                         Radiation Improvement Program was closed during the period based on                    !
                         the results of a special inspection and other program inspections                      1
which indicated that all terms of the Order had been satisfactorily l
                         completed.                                                                             '

1 Request for Action Under 10 CFR 2.206

 l
 l                      On August 21, 1937, the Director of the NRC Office of Nuclear Reactor
i                        Regulation signed an Interim Director's Decision in response to the

j July 15,1986, 2.206 petition filea by Massachusetts State Senator 1 William B. Golden and others. The contentions raised in the petition 1

 l

J .

                                                                                                                i
                       .       - . - ,  .--,n----.,     ,. - - - _ _ , , , . ,    ----n   ,-   , a s ,,
                         .
 .                     .
                       *                                     58
                                                                                                        ,
                                                                                                        l
                                regarding containment deficiencies and inadequacies in the radio-
                                 logical emergency response plan were denied. A decision regarding
                                the management deficiencies was deferred to a subsequent response.
                                Three of the petitioners filed an appeal in federal court on
                                October 1, 1987.
                                On October 15, 1987 Massachusetts Attorney General James M. Shannon
                                filed a 2.206 petition,      on behalf of his office and Governor
                                Michael S. Dukakis, requested an order to show cause why Pilgrim
                                should not remain shutdown until a full adjudicatory hearing resolves
                                the issues raised in the petition.       The petition cites evidence of
                                continuing managerial, Mark I containment, and emergency planning
                                deficiencies. An interim NRC response was issued on May 27, 1988,
                                just after the end of the SALP period.
                           5.3 Management Conferences
                                Periodic management conferences and plant tours were conducted
                                throughout the SALP period. NRC Commissioners toured the plant and
                                met with licensee management on six occasions during the period. A
                                total of nine senior management conferences were held onsite cr at
                                Region I. In addition to plant tours held in conjunction with onsite
                                management conferences, senior NRC managers performed two plant
                                inspections during the assessment period. NRC management partici-
                                pated in four public meetings in the vicinity of the plant. Two of
                                these public meetings were sponsored by the NRC and two by local
                                communities.    Five meetings with state officials and legislative
                                committees were attended by NRC managers. The NRC also testified
                                before the United States Senate Labor and Human Resources Committee
                                regarding Pilgrim at a public hearing held in Plymouth, MA in
                                January, 1938.   A chronological list of NRC management meetings and
                                plant tours conducted during the assessment period is contained in
                                Table 5. In addition, a summary of licensing meetings has been
                                included in section 5.4(1).
                                To coordinate the planning and execution of NRC activities and to
                                assess the results of these activities a special Pilgrim Restart
                                Assessment Panel was formed. The panel is composed of senior members
                                of the Region I and Headquarters staffs.      This panel met bimonthly,
                                with alternate meetings on site,                                        ,
                                                                                                        1
                                                                                                        ;
                                                                                                        l
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'

                                                                                                        l

J

                                                                                                        !
                                                                                                        l
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                                                                                                        1
 _ _ _ _ _ - _ _ _ _ .
        *                                                                                ;
  . .
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      .                                   59                                             i
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                                                                                         1
          5.4 Licensing Actions
                                                                                        '
               (1) NRR/ Licensing Meetings and Site Visits
               Date                          Subject
               May 21, 1987                  Licensing Issues, Bethesda, MD
               August 4, 1987                Emergency    Operating   Procedure     and
                                            Direct Torus Vent
               September 24, 1987           Status     of   Pilgrim  Restart / Schedule
               August 19-20, 1987           Multi-Plant Action Items

"

               August 24, 1987              Ongoing Fire Protection Reviews
               December 10, 1987            Emergency Operating Procedures Upgrade
               January 14, 1988             Discussion in Bethesda, MD of the in-
                                            service test program development
          (2) Commission Briefings
               Date                               Subject

J

               February 12, 1987            Regional      Administrators'       Meeting
                                                                                        '
                                            (Pilgrim Included)
               December 17, 1987            Briefing on Status of Operating Reac-
l
                                            tors    and   fuel facilities (Pilgrim
                                            Included)                                    I

f

                                                                                         i
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     .

. .

   .                                 60
       (3) Schedular Extensions Granted
             Subject                                            Date
             Emergency Preparedness (EP) Exercise                12/09/87
             Emergency Preparedness (EP) Exercise               05/11/88
       (4) Reitefs Granted
            Subject                                             Date
             Inservice Inspection Relief                        03/26/87
       (5) Exemptions Granted
            Subject                                             Date
            Duplicate Yard Lighting                             10/06/87
            10 CFR 50 Appendix R-Operator Action                04/14/88  .
       (6)  License Amendments Issued
            Amendment No.        Subject                        Date
                  98             New Design-Reactor        02/27/87
                                 Control Rod Blades
                  99             Analog Trip System           03/03/87
                                 Surveillance Requirements
                  100            Maximum Average Planar         04/09/87
                                 Linear Heat Generation Rate
                  101            Control Room Ventilation       06/23/87
                                 System
                  102            Standby Liquid Control         08/05/87
                                 System 10 CFR 50.62 Rule
                  103            Administrative Changes         08/05/87
                                 per 10 CFR 50.4
                  104            Nuclear Safety Review and      08/25/87
                                 Audit Committee changes
                  105            Cycle 8, Core Reload           08/31/87
                                                                        - _ .
        .
  -. .
      .                                61
          (6) License Amendments Issued               .
                                                                              F
                Amendment No.      Subject                     Date
                     106           Automatic Depressurization  09/04/87
                                   System Timer
                     107           Analog Trip System -        10/28/87
                                   Calibration Frequency
                     108           Undervoltage Relay Require- 10/29/87
                                  ments
                     109          High Pressure Coolant        10/29/87
                                   Injection and Reactor
                                  Core Isolation Cooling
                                   Requirements
                     110          Rod Block and Average        11/30/87
                                  Power Range Monitors
                                  Trip Functions
                     111          Low Pressure Coolant         11/30/87
                                   Injection Requirements                     '
                                                                              ;
                     112          Standby Gas Treatment        01/20/88
                                                                              '
                                  & Control Room Air
                                   Filter Systems
                                                                              i
                     113          Primary Containment          01/21/88         '
                                   Isolation Values 10 CFR 50                  l
;                                 Appendix J Requirements
                                                                               l
                                                                               .
                     114           Fire Protection -           03/08/88
                                  Appendix R to 10 CFR 50                      1
                                  Requirements
                     115          Security Requirements -      03/28/88        l
                                   10 CFR 73.55                                l

'

                     116          Modification of Reporting    05/10/88
                                  Schedule Supplemental Dose

!

                                  Assessment & Meterological
                                  Summary
                                                                                I
                                                                               !
                                                                               I

j  !

                                                                                l
    .

. .

  .                                 62
      (7) Othe- Licensing Actions
           Action                           Date
           Containment Leak Rate Monitor    02/19/87
            10 CFR 50 Appendix J Review     02/19/87
           (Penetration X-21)
           Generic Letter 83-08, Mark I     02/27/87
           Drywell Vacuum Breakers
           Recirculation Flow Anomaly       02/28/87
           Process Control Program (PCP)    03/03/88
           Review
           Inservice Inspection Plan - 1986 03/16/87
           Refueling Outage
           Control Room Floor-Fire Seals    03/24/88
           Smoke Seals - Conduit            03/24/88
           Defects Westinghouse DC          04/13/88
           Circuit Breakers
           Steam Binding - Pumps            04/15/88
           Pilgrim SALP Activity            05/15/87
           10 CFR 50 Appendix R Review      05/15/87
           NUREG-0737 Item II,K.3.18        09/04/87
           ADS Actuation Study
           Offsite Dose Calculation Manual  10/28/87
           Correct Performance of Operating 11/16/87
           Activities
           Intergranular Stress Corrosion   11/25/87
           Cracking Augmented Inspection
           Program
           Refueling Inttrlocks             12/17/87
    .

. .

  ,                                        63
      5.5 Licensee Event Reports
           (1) 'Overall Evaluation
                 Licensee Event Reports (LER) submitted during the period ade-
                 quately described all the major aspects of the event, including
                 all component or system failures that contributed to the event
                 and the significant corrective actions taken or planned to pre-
                vent recurrence. The reports were thorough, detailed, generally
                well written and easy to understand.        The narrative sections
                typically included specific details of the event such as valve
                 identification numbers, model numbers, number of operable redun-
                dant systems, the date of completicn of repairs, etc., to pro-
                vide a good understanding of the event. The root cause of the
                event was clearly identified in most cases.       Event information
                was presented in an organized pattern with separate he 'ir.gs and
                 specific information in each section that led to a cla;r under-
                standing of the event information. Previous similar occurrences
                were properly referenced in LERs as applicable.
                The licensee updated two LERs during the rep:rting period. The
                updated LERs provided new information and the portion of the
                report that was revised was clearly denoted by a vertical line
                 in the right hand margin, 50 the new information could be easily
                determined by the reactor.
                However, in the past the licensee's threshold for reporting
                required monitoring.        4 LERS (87-021, 87-022, 87-023, and
                87-024) were submitted only af ter an audit by Regien I. One of
                these LERs, 87-021, was submitted 10 months af ter the event.
           (2) Causal Analysis
                A review of the LERs indicates a number of problems, some recur-
                -ing.    In particular, loss of effsite power has been a continu-
                ing problem at Pilgrim. In addition, Pilgrim has experienced
                repetitive events associated with inadequate procedures; admin-
                istrative control problems associated with failure to conduct
                adequate reviews prior to maintenance and required surveillances
                and inadequate guidance and cautions for technicians.
                                                                                    I
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                                                                                    !
                                                _.            .                                _        . - - _ . - _ - _ _ _ _ . _    . _ . . _ _
                               .
 ., ,
                          a                                          64
                                            Examples of- unclear procedures' included . LER-87-015 which' de-
                                            scribes two events where RHR shutdown cooling was terminated oy
                                            spurious isolation.~ One isolation was attributed to a procedure
                                            with inadequate. instructions.and cautions on= installing: Jumpers;
                                            the other isolation was due to inadequate. procedures which
                                            failed to describe the . right number of . jumpers.' LER 87-016
                                           . describes an unplanned actuation of. primary and' secondary con-
                                            tainment due to inadequate administrative controls for the
                                            planned replacement of a relay coil, specifically lack of appro ~
                                            nriate precautions and guidance.       Furthermore the : vent was
                                            compounded.by supervisory errve -in researching drawings, wiring
                                            arrangements and assigning maintenance priorities.
                                            Similarly. repeat problems can be illustrated by the following
                                            two LERs. LER-87-018 described a failed coil in a logic relay
                                           which caused a Reactor Water Cleanup System isolation. The.
                                            licensee conducted a technical evalur N of similar coils,
                                            identifying those ~ requiring replacement. LER-88-005 describes .                                       i
                                            an actuation of the Primary Containment Isolation Control System                                        i
                                            and Reactor Building Isolation Control Syster; due to a failure
                                            of a similar cd l in another relay.                                                                     )
                                            Our assessment of the 39 events in this reporting period
                                            indicates:                                                                                              l
                                 -
                                            16 involved either administrative control deficiencies, inade-
                                            quate instructions, or inadequate procedures.
                                                                                                                                                    i
                                 -
                                            7 involved errors by non-licensed personr.el.
                                 -
                                           As many as 8 may have involved design defects.
                                 -
                                           As many as 19 may have been repeats of earlier or similar events
                                            at Pilgrim.                                                                                             i
                                                                                                                                                    l
                                                                                                                                                    l
                                 (Note: events may be assigned multiple cause:)                                                                     I
                                                                                                                                                    1
                                 In conclusion, the large number of events involving deficiencies in
                                 administrative         controls,   inadequate  procedures   and    repeats                         of

i

                                 earlier, similar events points to the need for close monitoring of                                                q
                                 the effectiveness of licensee management'in these areas.                                                           !
 . _ _ _ _ - _ - _ _ _ _ - _ _     _ _ - _
      .              ~.              _, .                                            _
           4 .

, L al ..

       .
                                                                                                     TABLE'1
                                                      ' TABULAR LISTING OF LERs BY FUNCTIONAL AREA
                                                                                                                                                                                       ,
                                                                            PILGRIM NUCLEAR POWER STATION
                                          AREA                                                                                     CAUSE CODE
                                                                                                                                       ~ ~ ~ - -
                                                                                                        A    B      C              0              [             X   TOTAL
                      1.         Plant Operations                                                        1
                                                                                                               -
                                                                                                                     1
                                                                                                                                        -              -
                                                                                                                                                                  2  14
                      2.         Radiological Controls                                                   -   -      -              -             -              -
                                                                                                                                                                      0
                      3.        Maintenance e.id Modifications                                          4    -
                                                                                                                     1             7             6              1    19
                      4.         Surveillance                                                           4    -      -
                                                                                                                                '4               1              1~   10
                      5.         Fire Protection                                                        -    -      -             -              -             -
                                                                                                                                                                      0
                      6.         Emergency Preparedness                                                 -    -      -             -              -             -
                                                                                                                                                                      0
                                                                                                                                                                                         ,
                                                                                                                                                                                       '
                      7.        Security and Safeguards                                                  1
                                                                                                             -      -             -             -
                                                                                                                                                                1    -2
                     8.         Engineering and                                                         -
                                                                                                             4      -             -             -              -
                                                                                                                                                                      4
                                Technical Support
                     9.          Licensing Activities                                                   -    -                    -             -              -
                                                                                                                                                                      0-               ,
                   10.          Training and Qualification                                              -    -      -             -             -              -
                                                                                                                                                                      0
                                Effectiveness
                                                                                                                                                                                         !
                   11. Assurance of Quality                                                             -    -      -             -             -              -
                                                                                                                                                                      0
                                TOTALS-                                                                 10   4      2              11           7              5     39
Cause Codes
A - Personnel Error
                                               B - Design, Manufacturing, Construction, or Installation' Error
                                               C - External Cause
                                               D - Defective Procedure
                                               E - Component Failure
                                               X - Other                                                                                                                                 1
                                                                                                                                                                                         '
                                                                                                                                                                                         l
                   LERs Reviewed: 87-001-00 to 38-015-00 including 88-008-01 and 87-014-01                                                                                            -!
                                                                                                                                                                                         l
                                                                                                                                                                                         1
                                                                                                                                                                                         l
                                                                                                                                                                                         l
                                                                                                                                                                                         f
 .-     ,.     - ~ . . . _ _ _ . _             . - - . _ . . . . . . . , . - - - - , - _ , . - , ~ _
                                                                               -
                                                                                                                 .- _ , , . - - - , , - . , - - _ _ _ . , - , , -         ,m , ,_. ,.
      as     m1-r                                                                                                .        ._2                                _J          #                                              a       m a
   %
                     .
       .. .=
                  .

t

                                                                                                                               TABLE 2
                                                                                                 INSPECTION HOURS SUMMARY (02/01/87 - 05/15/88)~

,

                                                                                                                   PILGRIM-NUCLEAR POWER STATION
                                                                                                                                                        - Hours        % of Time
                                            1.           Plant Operations                                                                                2178                     22

,

                                           2.            Radiological Controls                                                                            1262                    13
                                           3.            Maintenance and Modifications                                                                   2347                     24
                                           4.            Surveillance                                                                                     1386-                   14
                                           5.            Fire Protection                                                                                  -493                      5
                                                                                                                                                                                                                                    '
                                           6.            Emergency Preparedness                                                                            176                      2
                                           7.            Security and Safeguards                                                                           641                      7
                                           8.            Engineering and                                                                                 1215                     17.
                                                         Technical Support
                                                                                                                                                                                                                                    .
                                           9.            Licensing Activities                                                                              *                        -
                                       10.               Training and Qualification                                                                      **                         -                                               -

ll

                                                         Effectiveness
                                       11. Assurance of Quality                                                                                          a*                         -                                               -
                                                                                                                              Totals                     9698                                                                       -
                                       *
                                                        Hours expended in facility license activities and operator license
                                                         activities are not included with direct inspection effort statistics.
                                       **
                                                        Hours expended in the areas of Training and Assurance ~of Quality are
                                                         included in the other functional areas.                                                                                                                                     ,
                                                                                                                                                                                                                                     1
                                                         Inspection Reports included: 50-293/81-06 to 50-293/88-22

4 i s

                                                                                                                                                                                                                                     l
                                                                                                                                                                                                                                     I
                                                                                                                                                                                                                                     i
  . . . _ _ , . _ _ _ , . ._ , , , _ , _ . , _ . , _ . - , . . - - _ , _ , _ _ _ . , . , _ . - . . . . . , . , .                     ,-._..,__,__.m...-         _ , _ _ . _ _ . _ , _ , - , - _ . _ . - , , , , _ . _ _ _ _ _ .
                                                                                                                                                                                              -
     .

l @ ,

   .
                                              TABLE 3
                            ENFORCEMENT SUMMARY (02/01/87 - 05/15/88)
                                  PILGRIM NUCLEAR POWER STATION
       A.   Number and Severity Level of Violations
            Severity  Level I               0
            Severity  Level II              0
            Severity  Level  III            0
            Severity  Level  IV            21
            Severity Level V                2
            Deviation                       0
            Total                          26*
       B.   Violations Vs. Function Area
                                                       Severity Levels
                  Functional Areas                I   II   III   IV    V Dev  Total
             1.   Plant Operations                -    -     -
                                                                  2    -    -
                                                                                2
                                                                                    l
             2.   Radiological Controls           -    -     -
                                                                  8    -    -
                                                                                8
             3.   Maintenance and Modification    -    -     -
                                                                  6    -    -
                                                                                6
             4.   Surveillance                    -    -     -
                                                                  1
                                                                       -    -
                                                                                1
             5.   Fire Protection                -     -     -
                                                                  1
                                                                       -    -
                                                                                1   l
             6.   Emergency Preparedness          -    -     -
                                                                  1
                                                                       -    -
                                                                                1   1
             7.   Security Safeguards              -   -     -    -    -    -
                                                                                3*  l
             8.   Engineering and                 -    -     -
                                                                  1
                                                                       -    -
                                                                                1
                  Technical Support
             9.   Licensing Activities           -     -     -    -    -    -
                                                                                0
            10.   Training and Qualification      -    -     -    -    -    -
                                                                                0   i
                  Effectiveness                                                     1
            11. Assurance of Quality              -    -     -
                                                                  1    2    -
                                                                                3
                  Totals                                                       267
       *Three security violations are being cor sidered for escalated enforcement
       action and have not yet been categorized for severity.
   .
  • *
 .
                                         TABLE 4
                                  Pilgrim SALP History
                                            Assessment Period
                      1/80- 9/80-   9/81-     7/82-  7/83-    10/84- 11/85- 2/87
     Functional Area 12/80  8/81    6/82      6/33   9/84     10/85  1/87    5/88
     Operations         2      3       3        2      2         3    2       2
     Radiological
       Controls         3     2       2        2       3        3     3       3
     Surveillance       2     2       2         1      1        2     3       2
     Maintenance        2     3       2        2       1        2     2       2
                                                                                  .
     Emergency
                                                                                   l
       Planning         3      1      1         1      3        3     2       2   4
                                                                                  l
     Fire Protection    2     2       3        1       2        -
                                                                      3       2   j
     Security           2     2       2        2      2         2     3       2   I
     Engineering and                                                               l
       Technical                                                                  !
       Support          -     -       -        -      -         -
                                                                      1       1
                                                                                  '
     Licensing          -     -
                                      2        1       1        1     2       2
     Training
       Effectiveness    -     -       -        -      -         -
                                                                      2       2
     Assurance of
       Quality /QA      3     3       -        -      -         -
                                                                      3       2
     Outage Management 3      2       2        -
                                                       1        1     1       -
                                                                          __
       ..
 .f .p
     .
     9
                                              TABLE 5
                          MANAGEMENT MEETING AND PLANT TOUR ~ SUMMARY
           DATE      SPONSOR           TOPIC
           02/02/87  NRC              Management meeting at Plymouth, MA to discuss
                                       the status of licensee improvement programs
                                       (IR 87-08)
           02/0?/87 Massachusetts NRC Region I Administrator and other Region i
                     Secretary of managers met in Boston, MA with several
                     Energy           Commonwealth administrators to discuss NRC
                                      activities regarding Pilgrim
          03/09/87  Massachusetts NRC Region I Aduinistrator and other members of
                     legislature      the staff appeared in Boston, MA before the
                                      Massachusetts Joint Committee on the
                                      Investigation and Study of the Pilgrim Station
                                      at Plymouth (IR 87-16)                          >
          03/10/87  NRC               NRC Chairman Zech toured Pilgrim accompanied by
                                      the Regional Administrator and attended a       l
                                      licensee presentation (IR 87-16)
          04/27/87  Massachusetts NRC Region I Administrator and other members of
                    Legislature       the staff appeared in Boston before the Mass-
                                     chusetts Joint Committee on the Investigation
                                                                                      ,
                                                                                      !
                                     and Study of the Pilgrim Station in Plymouth
                                      (IR 87-18)
          05/01/87  NRC             Management meeting at NRC Region I to discuss a
                                      surveillance program violation and program      j
                                    weaknesses (IR 87-23)
                                                                                      J
          05/07/87  NRC              1987 SALP manageme1t meeting at Plymouth, MA
          05/22/87  NRC             NRC Commissioner Carr toured the plant and
                                    attended a licensee presentation
          05/27/87  Plymouth         Four NRC Region I management representatives
                    Board of        participated in a public meeting in
                    Selectmen       Plyn.outh, MA
          06/24/87  NRC             NRC Commissioner Asselstine toured the plant and
                                    attended a licensee presentation
                                    .

l

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          *
       .
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        .
      ...   Table 5                             2
                                                                    ,
            DATE-    SPONSOR        TOPIC
            06/29/87 NRC            Management meeting at NRC Region I to discuss
                                    the outage status, program improvements and
                                     licensee preparations for restart (IR 87-28)
            07/23/87 Commonwealth   The NRC Section Chief, Licensing Project Manager
                     of Mass,       and Resident Inspectors for Pilgrim met onsite
                                    with representatives of the Commonwealth to
                                    discuss the NRC inspection process (IR 87-27)    -
            09/09/87 NRC            Enforcement conference at NRC Region I to
                                    discuss several. security violations (IR 87-30)
            09/24/87 NRC            NRC Director of the Office of Nuclear Reactor.
                                    Regulation, the Region I Administrator and other
                                    senior NRC managers met with the licensee in
                                    Bethesda, MD to discuss licensee activities and
                                    restart readiness (NRR meeting transcript)
            09/30/87 NRC            Enforcement conferance at NRC Region I to
                                    discuss several security violations (IR 87-30)
            10/05/87 NRC            NRC Commissioner Bernthal toured the plant and   '
                                    attended a licensee presentation
            10/08/87 Commonwealth   NRC Region I Administrator and other senior NRC
                     of Mass.       managers met at Region I with representatives of
                                    the Commonwealth of Mass. and two private
                                    citizens to answer questions regarding the NRC   l
                                    inspection-process (IR 87-45)                     i
            10/29/87 Duxbury Board Four NRC Region I and NRR management
                     of Selectmen   representatives participated in a public meeting
                                    sponsored by the Duxbury Board of Selectmen,     1
                                    Ouxbury Emergency Response Plan Committee and
                                    the Ouxbury Citizens' Committee on Nuclear
                                    Matters in Ouxbury, MA
                                                                                      l
            12/08/87 NRC            NRC Region I Administrator toured                 {
                                    the plant and met briefly with licensee           {

'

                                    management to discuss tour observations (IR       l
                                    87-57)

.

                                                                                      !
                      _ _ .           _              __ _      _
                                                                   _       _---. _ __
                                                                                      ,
       o
   .s-.
  o; s.
         Table 5                        -3
         DATE     SPONSOR   TOPIC
         01/07/88 United    NRC Director of the Office of Nuclear Reactor
                  States    Regulation.and the Region I Administrator.
                  Senator   appeared before the Senate Labor and Human
                  Kennedy   Resources Committee regarding Pilgrim. The~
                            public hearing was held in Plymouth, Ma.
         02/18/88 NRC       NRC Region I and NRR managers conducted a public
                            meeting in Plymouth, MA to solicit
                            public comments on the licensee's Restart Plan
         02/24/88 NRC       Management-meeting at NRC Region I to discuss
                            the licensee's self assessment process to be
                            used for determining restart readiness (IR
                            88-10)
         03/10/88 NRC       The NRC Director of the Office of NRR and the
                            Region I Administrator toured the plant and
                            interviewed licensee staff regarding the design
                            basis for the direct torus vent modification (IR
                            88-07)
         04/08/88 NRC       Hanagement meeting at NRC Region I to discuss
                            the licensee's proposed power ascension test
                            program (Meeting Minutes 88-43)
         04/22/88 NRC       NRC Commissioner Carr toured the plant and
                            attended a licensee presentation (IR 88-12)
,
05/06/88

'

                  NRC       NRC Commissioner Rogers toured the plant and
                            attended a licensee presentation (IR 88-19)
         05/11/88 NRC       NRC Region I and NRR managers conducted a public
                            meeting in Plymouth, MA to provide
                            responses to comments and concerns on the
                            licensee's Restart Plan raised during the
                            2/18/88 public meeting (Meeting transcript)
                                                                                        l
                                                                                        I
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