ML20062L186
| ML20062L186 | |
| Person / Time | |
|---|---|
| Site: | South Texas  |
| Issue date: | 11/08/1991 |
| From: | HOUSTON LIGHTING & POWER CO. |
| To: | |
| Shared Package | |
| ML20062K985 | List: |
| References | |
| SPI-06, SPI-6, NUDOCS 9312290225 | |
| Download: ML20062L186 (11) | |
Text
-
' STP 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION l"3
" 8'"
SPI-06 SPEAKOUT PROGRAM INSTRUCTION SPI-06 11 1
OF PAGE FILING AND TRACKING CONCERNS 11-08-91 ogg f
1.0 PURPOSE This instruction delineates how concerns will be filed and tracked throughout the SPEAKOUT process.
2.0 SCOPE This instruction applies to the tracking of concerns and specifically the receiving, documenting, opening, computer.
30 and inputting, filing, requesting additional information, 60 day letters, routing, storing, mailing, tracking and closing of a concern.
3.0 DEFINITIONS Refer to Section IV, Appendix C, Definitions.
4.0 REFERENCES
4.1 SPEAKOUT Program Instruction Manual,. SPI-02, Classification of Concerns.
SPEAKOUT Program Instruction Manual, SPI-04, Class 2, 3,
4.2 4, and 5 Concern Process.
4.3 SPEAKOUT Program Instructic9 Manual, SPI-05, Response Letter Process.
5.0 RESPONSIBILITIES The Manager, SPEAKOUT Progra:, has the responsibility 5.1 for the maintenance and ing:.ementation of this instruction.
The Manager, SPEAKOUT Program, is responsible for the 5.2 implementation of this instruction and will monitor implementation of this instruction periodically.
The SPEAKOUT Interviewer / Investigator is responsible for 5.3 implementation of any portion of this instruction that is applicable to the receiving, filing and tracking of.a concern within SPEAKOUT and specifically receiving and documenting concerns; opening concerns; computer l
i 9312290225 900921 PDR ADDCK 05000498 P
i l,
SF 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION lEV.
SPI-06 S
SPEAKOUT P"OGRAM INSTRUCTION SPI-06 11 2
OF PAGE FILING AND TRACKING CONCERNS
[h["*
11-08-91 inputting concerns; file maintenance; requesting additional information; tracking; formulating Response Letters; mailing final approved Response Letters, and closing concerns.
t 5.4 Omitted.
5.5.
Omitted.
6.0 REQUIREMENTS 6.1 Upon receiving a concern by telephone, walk-in or scheduled interview, the concern will be documented on a-SPEAKOUT Concern Record.
A mail-in concern is received-on a SPEAKOUT Concern Report.
The concern is then transferred onto a SPEAKOUT Concern Record.
6.2 Part one (top part with the concernee's name, address, and concern number) of the Concern Record will be manually logged in the SPEAKOUT Interviewer's Weekly Traffic Report and then retained by the Interviewer / Investigator.
6.2.1 Omitted.
6.2.2 The following information will be inputted into the SPEAKOUT Interviewer's/ Investigator's computer:
a.
Concern number b.
Date concern received c.
Interview type (mail-in, walk-in, call-in, scheduled) d.
Interviewer's initials e.
Interview taped or not taped f.
Concernee's first name, middle initial, last name g.
Concernee's address h.
Concernee's company code (see Attachment A-2) i.
Concernee's job code (see Attachment A-1) j.
Time on site (years and months)
f W
STP 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION lEV-SPI-06 3
SPEAKOUT PROGRAM INSTRUCTION SPI-06 3
11 PAGE or FILING AND TRACKING CONCERNS EFFECTWE oAn 11-08-91 K.
Previous nuclear experience;(years and months) 6.2.3 The information in paragraph 6.2 and 6.2.24, f,
and h above is CONFIDENTIAL and will not be disseminated or revealed to any person (s) or department (s) without the written permission of the Manager, SPEAKOUT Program.
6.3 Information received from the concerned will be analyzed by the Interviewer / Investigator and briefly summarized and typed on the bottom portion of the Concern Record.
This summary will reflect the actual concern of the concerned party.
A transcription of the tape recording, if any, is typed and attached to the concern record.
6.3.1 Omitted.
6.3.2 Omitted.
6.3.3 Omitted.
6.4 After classification of the concern is made, the following is accomplished:
6.4.1 Omitted.
6.4.2 The SPEAKOUT Interviewer / Investigator will create a Concern File Folder.
A copy of the original Concern Record, and all related documentation will be placed in this concern File Folder.
A copy of Class 1 concerns with tape transcriptions will be provided to the assigned SPEAKOUT Investigator.
Class 2 through 5 will be forwarded to the cognizant department for investigation._ See paragraph 6.10 below for disposition of Class 2 through-5 concerns.
6.4.3 The following information will be inputted into the SPEAKOUT computer by the Interviewer / Investigator.
j a.
Concern number l
STP 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION l"3 SPI-06 SPEAKOUT PROGRAM INSTRUCTION SPI-06 4
11 PAGE DF FILING AND TRACKING CONCERNS Ean
$77t 11-08-91 b.
Problem number (A through Z) c.
Investigator's name d.
Date received Class of problem (concern) e.
f.
Problem description (concern description) g.
Date assigned SPEAKOUT Program, will review Class 1 6.5 The Manager, concerns for subject, content, priority, difficulty of investigation, need for additional information and assign the concern to a SPEAKOUT Investigator for investigation.
6.5.1 If a determination is made by the Manager, SPEAKOUT Program, or the assigned Investigator, that additional information is required from the concerned party, a memorandum describing specific information required, will be drafted and approved, and forwarded to the SPEAKOUT Interviewer / Investigator for mailing to the concerned party.
The SPEAKOUT Interviewer / Investigator will 6.5.2 mail the letter and track the concerned party's response on the Information Log, ensuring that the concerned party's anonymity remains intact.
When an answer from the concerned party is 6.5.3 received, the log will be annotated to reflect this.
The letter is forwarded to the Manager, SPEAKOUT Program.
The original letter is filed.
If no answer is received in 30 days from the 6.5.4 concerned party, the Manager, SPEAKOUT Program, will be notified by memorandum from the SPEAKOUT Interviewer / Investigator requesting disposition of the concern.
The Manager, SPEAKOUT Program, will verify the 6.5.5
STP 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION gcv.
m eta SPI-06 3
SPEAKOUT PROGRAM INSTRUCTION SPI-06 11 S
OF PAGt FILING AND TRACKING CONCERNS 11-08-91 dan investigation status of the concern through documentation and discussion of the concern.
6.6 Omitted.
6.6.1 Omitted.
6.6.2 Omitted.
6.7 omitted.
6.7.1 Omitted.
6.8 When the Investigation Report is approved by the Manager, SPEAKOUT Program, the SPEAKOUT Investigator, will prepare a draft Response Letter.
(NOTE:
Section 6.8 applies only if the concernee requested a response and provided an address.)
The SPEAKOUT Interviewer / Investigator will 6.S.1 prepare a draft Response Letter which will consist of a letter that is responsive to the concern.
6.8.2 The draft Response Letter is then forwarded to the responsible Investigator to proofread and when complete to the Manager, SPEAKOUT Program.
6.8.3 The Manager, SPEAKOUT Program, will review the draft Response Letter for those items listed in paragraph 6.8.1.
The Investigation Report and Response Letter are then retained until the SPEAKOUT Review Committee meeting.
The draft Response Letter and Investigation 6.8.4 Report are stamped "For Review" and transmitted to the SPEAKOUT Review Committee after review and approval by the Manager, SPEAKOUT Program if applicable.
6.8.5 After approval of the Response Letter and
l'IV-STP 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION 3
SPI-06 SPEAKOUT PROGRAM INSTRUCTION SPI-06 11 6
OF PAGE FILING AND TRACKING CONCERNS 97["I 11-0B-91 Investigation Report by the SPEAKOUT Review comments, if any, will be Committee, The incorporated into the letter or report.
SPEAKOUT Investigator will receive and print the final copy of the Response Letter on and SPEAKOUT stationery if applicable, reproducing a copy for the Concern File The Investigation Report shall be
~
Folder.
stamped CONFIDENTIAL. and placed in the Concern File Folder.
Anytime an Investigation Report is released by it will be stamped CONFIDENTIAL with 6.8.6
- SPEAKOUT, a copy number of the report annotated thereon.
6.8.7 Omitted.
A SPEAKOUT envelope is then prepared with the address of the concerned party and mailed, 6.8.8 utilizing the SPEAKOUT mailing distribution system.
6.8.9 Omitted.
6.8.10 Omitted.
Computer input will be made to close the concern by the 6.9 SPEAKOUT Interviewer / Investigator.
The date used to close out the concern will be 6.9.1 the date of the final Response Letter.
6.10 The Manager, SPEAKOUT Program, will receive Class 2 through 5 concerns as described in paragraph 6.4.2 above.
The SPEAKOUT Invteviewer/ Investigator will perform the steps outlined in paragraph 6.4.3 6.10.1 above for Class 2 through 5 concerns.
Should a determination be made by the 6.10.2 cognizantHL&P department that additional information is required, the steps outlined in paragraphs
c STP 724 (02/90)
""8" SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION l'3 V-SPI-06 SPEAKOUT PROGRAM INSTRUCTION SPI-06 7
11 PAGE 0F FILING AND TRACKING CONCERNS EFFECTIVE 11-08-91 orm s
6.5.1 through 6.6.2,. where applicable, will be followed.
6.11 When a Response to a Class 2 through 5 concern is the received from the cognizant HL&P department, Response is directed to the Manager, SPEAKOUT. Program, for review.
The Manager, SPEAKOUT Program, will review the 6.11.1 Response and assure that the response If the-appropriately addresses the concern.
has comments, the Manager, SPEAKOUT Program, Response will be returned to the cognizant HL&P department.
6.11.2 Omitted.
The SPEAKOUT Interviewer / Investigator will 6.11.3 transfer the Response to SPEAKOUT letterhead stationery if applicable, and obtain the signature of the Manager, SPEAKOUT_ Program.
6.11.4 Omitted.
6.11.5 Omitted.
6.12 The SPEAKOUT Interviewer / Investigator will then follow those steps outlined in paragraph 6.8.7 through 6.9.1 above.
7.0 DOCUMENTATION None 8.0 ATTACHMENTS Attachment A-1, Craft Listing Attachment A-2, Listing of Contractors f
STP 724 (02/90)
" "8'"
"EV-SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION 3
SPI-06 SPEAKOUT PROGRAM INSTRUCTION SPI-06 11 8
OF PAGE FILING AND TRACFING CONCERNS 11-08-91 Drm ATTACHMENT A-1 CRAFT LISTING CODE DESCRIPTION CODE DESCRIPTION
~
39.
Safety Representative 1.
Temporary 40.
Senior Buyer 2.
Laborers 41.
Geologist 3.
Carpenters 42.
Coordinator 4.
Operators 43.
Consultant 5.
Cement Masons 44.
Expeditor 6.
Electricians 45.
Estimator 7.
Ironworkers 46.
Detailer 8.
Asbestos Workers 47.
Driller 9.
Millwrights 48.
Technician 10.
Boilermakers 49.
Dispatcher 11.
Painters 50.
Surveyor 12.
Teamsters 51.
Chem. Operator 13.
Pipefitters 52.
Mechanic 14.
Bricklayers 53.
Procurement 15.
Sheetmetal Workers 54.
Insulators 16.
Roofers 55.
Auditor 17.
Plumbers 56.
Grinder 18.
General Material Specialist 57.
19.
Foreman 58.
Analyst 20.
QC Inspector 59.
PSSG 21.
QA Inspector 60.
CCG 22.
Superintendent 61.
Contract Admin.
23.
Supervision or Management 62.
Quality Tracker other than QA 63.
Accountant 24.
64 Scheduler 25.
65.
Receiver 26.
Clerical 66.
PSQ 27.
Records 67.
Timekeeper 28.
Training 68.
QA/QC Sr. Specialist 29.
Welder Interviewer (other) 69.
30.
Medical SPEAKOUT Interviewer 70.
31.
Engineer 71.
Janitorial 32.
Security 72.
Video Coordinator 33.
Drafter 73.
PS Specialist (Procedure) 34.
Procedure Writer 74.
Rad. Protection Tech (RP) 35.
Maintenance
1 STP 724 (02/00)
NWBER REV.
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION SPI-06 3
SPEAKOUT PROGRAM INSTRUCTION SPI-06 1
9 11 PAGE OF FILING AND TRACKING CONCERNS j
(([
11-08-91 1
ATTACHMENT A-1 I
CRAFT LISTING 36.
Architect 75.
Planner 37.
Designer 76.
Health Physics Tech (HP) 38.
SPKAKOUT Investigator 77.
Administrative Technician
STP 724 (02/90) -
NUMBER REV.
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION SPI-06 Ng SPEAKOUT PROGRAM INSTRUCTION SPI-06
^
FILING AND TRACKING CONCERNS trrEcTWE DAE 11-08-91 ATTACHMENT A-2 CONTRACTOR LISTING
- 1. HL&P 41.
Furmanite, Inc.
2.
Bechtel 42.
G.
Ondriska, Inc.
3.
EBASCO 43.
General Physics Corp.
- 4. Accuracy Instrument 44.
Gilbert / Commonwealth
- 5. Advanced Science &
45.
Gulf States Diving Sys.
l Technical Associates 46.
Holders Pest Control 6.
Advanced Technical, 47.
Holman (AF) Boler Works Engr. System 48.
Horace Cofer Associates
- 7. American Business Computers 49.
Illini Technical Sys.
8.
American Technical Sys.
50.
Impell Corporation
- 9. Analysis & Measurement 51.
Industrial Assistance
- 10. Anchor / Darling Valve 52.
Inland Technical Sys.
- 11. APTECH Eng. Sys.
53.
Integrated Mgmt. Sys.
- 12. RESERVED 54.
Interfacts, Inc.
- 13. Assoc. Technical Aids 55.
It-Delian Corp.
- 14. Assoc. Technical Training 56.
Johnson Programming Sys.
- 15. Bartlett Nuclear, Inc.
57.
K & H Prof. Mgmt. Sys.
- 16. Daniel L. Cox 58.
Kay Services, Inc.
- 17. Betz Industrial 59.
Layne Texas Company
- 18. Butler Service Group 60.
Lincoln' Technical Sys.
- 19. C & I Services, Inc.
61.
' Lumberman's Mutual
- 20. Carroll Construction Co.
Casualty Ins.
- 21. Chem-Nuclear 62.
Maint. Ops, and Support
- 22. Champion, Inc.
63.
Matagorda Ge. Hospital
- 23. Conam, Inspection 64.
Mauritz & Couey
- 24. Consulting Sys., Inc.
65.
Mechanical Equipment
- 25. Cooper Industries Consultant
- 26. County Wide Sanitation Inc.
66.
Megan Corporation
- 27. Cygna Energy Services 67.
Metpath, Inc.
- 28. Data Aids, Inc.
68.
Motorola, Inc.
- 29. Down Time Services, Inc.
69.
Multi-Amp Sys. Corp.
- 30. Diamond Electronics, Inc.
70.
NIC
- 31. Dover Elevator
'1.
NPS Industries, Inc.
- 32. A. J. Hendron Jr.
72.
Network Resources
- 33. Dr. H.
Bolton Sr.
73.
Nuclear Consulting Sys.
- 34. Ecolochem, Inc.
74.
Nuclear Energy Consultants
- 35. Enercon Services, Inc.
75.
Nuclear Energy Sys.
- 36. Energy Support Sys., Inc.
76.
NUPAC Sys.
- 37. Paul Monroe Enertech 77.
01 sten Temporary Sys.
- 38. Exide Electronics 78.
Pacific Atlantic Tech.
- 39. Fluor Daniel
- 40. Focus Learning Corp.
4 sm 724 (02/90)
SOUTH TEXAS PROJECT ELECTRIC GENERATING STATION 7
SPI-06 3
SPEAKOUT PROGRAM INSTRUCTION' SPI-06 11 11 &
PAGE FILING AND TRACKING CONCERNS
[A 11-08-91 ATTACHMENT A-2 CONTRACTOR LISTING
- 79. Peak Tech. Sys. Inc.
[
- 80. Phasor Corporation
- 81. Prometac
- 82. Pulse Tech. Sys.
- 83. Qualtec Testing Sys.
- 84. Russell Mgat. Assoc.
- 85. J.
C.
Runk
- 86. S & W Tech. Sys.
- 87. Schleicher & Assoc.
- 88. Science Appl. Int.
- 89. SMC Information Sys.
- 90. Software Dynamics
- 91. Sorrento Electronics
- 92. Southern Petroleum Labs.
- 93. SW Research Institute t
- 94. Staffware, Inc.
- 95. Start Up Nuclear, Inc.
- 96. Stone & Webster Engr.
- 97. Swan Services
- 98. System International (Syntel)
- 99. Reserved for future use 100. Team, Inc.
101. Blue Arrow, (formerly Temps) 102. Tenera, L.P.
103. TX. Utilities Elect. Corp.
104. TRI International 105. United Energy Sys. Corp.
106. University of Houston 107. SCI Services, Inc.
108. Volt Information Sciences 109. Westinghouse Electric Corp.
110. West. Int. Sys. Co. (WISCO) 111. Wackenhut Corporation 112. McClelland Engineers, Inc.
113. General 114. Jeanneret & Associates, Inc.
115. Combustion Engineering 116.
P.S.E.I.S.I.
t t
.