ML18094A619

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SALP Repts 50-272/88-99 & 50-311/88-99 for Jan 1988 - Apr 1989
ML18094A619
Person / Time
Site: 05000000, Salem
Issue date: 04/30/1989
From:
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION I)
To:
Shared Package
ML18094A618 List:
References
50-272-88-99, NUDOCS 8908180014
Download: ML18094A619 (31)


See also: IR 05000272/1988099

Text

I~.---

INITIAL SALP REPORT

U. S. NUCLEAR REGULATORY COMMISSION

REGION I

SYSTEMATIC ASSESSMENT OF LICENSEE PERFORMANCE

REPORT NO. 50-272/88-99; 50-311/88-99

-*PUBLIC SERVICE ELECTRIC* AND GAS COMPANY

SALEM GENERATING STATION

DPR-70 AND DPR-75

Enclosure 1

A$SESSMENT PERIOD:

JANUARY 1, 1988 - APRIL 30, 1989 .

TABLE OF CONTENTS

Page

I.

INTRODUCTION

II.

BACKGROUND .

2

3

3

3

II.A Licensee Activities . . . . . .

. .

II.B Direct Inspection and Review Activities

  • ' .

III. SUMMARY OF RESULTS ............ .

4

4

6

6

III.A Overview ....... *.

. .... .

III.8 Facility Performance Analysis Summary.

III.C Reactor Trips and Unplanned Shutdowns

IV.

PERFORMANCE ANALYSIS ...

9

A.

B. c.

IV.A Operations.*. . . . .

9

IV.ff Radiological Controls . .

12

IV.C Maintenance/Surveillance. . . . . . . . . . . .

14

IV.D Emergency*Preparedness (Common With Hope Creek) .

17

IV.E Security (Common With Hope Creek) . . .

19

IV.F Engineering/Technical Support . . . . . .

21

IV. G.. Safety Assessment/Qua 1 i ty Veri fi ca ti on. .

24

SUPPORTING DATA AND SUMMARIES

Enforcement Activity;

~ .

. ..... .

In spec.ti on Hour Summary . . .

. . . .

Licensee Event Repor~ Causal Analysis.

.*

27

27

28

Attachment 1:

SALP Criteria

'* ... * ...

.*""'.2-

I.

INTRODUCTION

The Systematic Assessment of Licensee Performance*(SALP) is an integrated NRC

staff effort to collect available observations and data on a periodic basis**

and to evaluate licensee performance on the basis of this information.

The

SALP program is supplemental to normal regulatory processes used to ensure

compliance with NRC rules and regulations. It is intended to be sufficiently

diagnostic to provide a rational basis for allocating NRC resources and to

provide meaningful feedback to the licensee's management regarding the NRC's

assessment of their facility's performance in each functional area.

An NRC SALP Board, composed of the staff members listed below, met on

June 28, 1989, to review the observations and data on performance, and to

assess licensee performance in accordance with the guidance in NRC Manual

Chapter 0516,

11Systematic Assessment of Licensee Performance".

The guidance

and evaluation criteria are summarized in Attachment 1 of this report.

The

Board's findings and recommendations were forwarded to the NRC Regional

Administrator for approval and issuance.

Thi.s report is the NRC's assessment of the licensee.*s safety performance at

the Salem Generating* Station, Units 1 and 2 for the period January 1, 1988

through April 30, 1989.

The SALP Board was composed of:

Board Chairman

S. J. Collins, Deputy Director, Division of Reactor Projects (DRP)

Board Members

B. Boger, Acting Director, Division of Reactor Safety (DRS)

M. Knapp, (Part-Time), Director~ Division of Radiation Safety and Safeguards

(DRSS) *

J. Joyner, (Part-Ti.me), Division Project Manager, DRSS

W. Butl.er, Director, Project Directorate I-:-2,. Office* of Nuclear Re-actor

Regulation (NRR)

  • *

K. Halvey Gibson, Senior Resident Inspector, Salem

P. Swetland, Chief, Reactor Projects Section No. 2B, DRP

. . . . -

.

.

  • .

Attendees

J. Linville, Acting Chief, Reactor Projects Branch No. 2, DRP

R. Nimitz, Senior Radiation Specialist, DRSS

S. Chaudary, Senior Reactor Engineer, DRS

S. Pindale, Resident Inspector, Salem

W. Lazarus, Chief, Emergency .. Preparedness Section, DRSS

R. Bores, Chief, Effluents Radiation Protection Section, DRSS

R. Keimig, Chief, Safeguards Section, DRSS

  • .... -. -
, .:* .*

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. **.-**.* ....

      • .:.

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-3-

II.

BACKGROUND

II.A Licensee Activities

Unit 1 entered the assessment period at the end of the seventh refueling

outage with the startup being delayed due to leakage identif.ied at the lower

canopy seal welds of some spare control rod drive mechanism (CROM)

penetrations. Unit 2 began the assessment period operating at full power in

the midst of the fourth fuel cycle.

Unit 1 was restarted following the refueling outage on February 2, 1988.

The

unit experienced five reactor trips and three unplanned shutdowns during the

16 month assessment period. Additionally, there were several power reductions

during the assessment period due to various causes, including Technical

Specification Action Statement requirements and balance of plant maintenance.

Unit 1 shutdown for the eighth refueling/maintenance outage on March 28, 1989,

about two *weeks before the originally scheduled April 15 start date, due

to a degraded main power transformer.

Major outage activities included steam

generator tube eddy current testing and tube plugging, main steam safety valve

and inverter replacements, control room human factors design changes, reactor

protection system modifications, and main power transformer replacements.

During the SALP period, there were eleven reactor trips and two unplanned

shutdowns at.Unit 2.

There were also several power reductions due to various

causes.

Unit 2 shutdown for the fourth refueling outage on August 31, 1988,

and was returned to service on November 26, 1988.

Major outage activities

included steam generator tube eddy current testing and p*.ugging, control room*

human factors design changes, reactor protection system modifications, RTD

bypass ma[ii~old removal, and bottom mounted thermocouple installation.

At the end.o.f.the.assessmentperiod, the Unitl eighth refueling outage was

continuing and Unit 2 w~s operating at full power.

Section III.C summarizes

all reactor trips and unplanned shutdowns that occurred for both units d~ring

the* SALP* period: ..

During the ass~ssment period, Steven E. Miltenberger replaced Corbin A.

McNeill as Vice President and Chief Nuclear Officer, and later, Stanley

LaBruna was ~ppointed Vice President - Nuclear Operations.

Other licensee

personnel changes* were implemented at the following positions: General

Manager*- Salem O~erations, Mai~ten~nce Man~ger, .Technical Manager and

Radiological Protection/Chemistry Manager.

II.B Direct Inspection and Review Activities

During the assessment period there were two NRC resident inspectors assigned

to the site, except for a si~ month ~eriod when one inspector was assigned.

Several NRC team/special inspections were conducted at Salem, including a Unit

1 readiness assessment team following the seventh refueling outage (January

4-8, 1988), a review of the December 22, 1987 Unit 1 service water system

flooding event (January 4-7, 1988), a review of the circumstances associated

with two personnel contamination events*(November 30, 1988 - January 20,

1989), and a Unit 2 outage team inspection (October 17-28, 1988).

An NRC

Emergency Preparedness Inspection Team observed the annual, full

participation, emergency exercise on November 29 - December 2, 1988.

.-. .-.* *:**.**.*;.

. ., ' . - :. . .. - -

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A total of 3531 inspection hours (2353 annualized) were expended utilizing

resident and region-based inspectors.

Ill. SUMMARY OF RESULTS

III .A Overview

The Salem units continued to operate in a safe manner during the assessment

period, however a notable decline in overall licensee performance occurred

when compared with the previous assessment. This was exhibited by an increase

in the number of reactor trips and safety system challenges. Specifically,

personnel errors, procedure implementation deficiencies, and inadequate

supervisory oversight resulted in weaker performance in several functional areas.

In contrast, excellent performance continued in the security area.

In Operations, plant transients caused by personnel and procedural errors were

more frequent.

Weaknesses in supervisory oversight and procedure control were

noted.

Root cause determinations were sometimes weak with regard to potential

operator errors.

A decline in radiation protection and industrial safety performance occurred

early in the SALP period, despite a sign~ficant upgrade in radiation control

procedures.

Enhanced training and management oversight resulted in improved

performance ~~ the end of the* assessment period.

Maintenanc~ performance also declined early in the period due to lapses in

oversight and procedural controls.

License~ corrective actions during the SALP

period resulted in a substantial improvement trend.

Personnel errors and

program deficiencies persisted in the Surveillance area despite significant

licensee efforts to resolve these weaknesses.

Although the program was basically

sound, the inability to promptly* resolve these weaknesses was noted as a concern.

In Emergency Preparedness, a strongly supported program was also noted.

However,

performan~e in the annual exercise declined and correction of a long standing

deficiency in the Salem* Technical Support Center was not aggressively pursued

to re solution ..

Licensee initiatives to improve the quality of Engineering and Technical Support

were effecti.ve but. implementation problems persisted during the transition to

new programs.

A significant decline in Quality Verification efforts was noted.

Inconsistent

performance and reduced expectations resulted from a lack of management focus

and supervisory oversight in some areas.

The effectiveness of corrective action

programs was inconsistent.

Overall, the licensee identified these declining performance trends and took

corrective actions to resolve most of the concerns during the period.

The

Salem station appears to be in a pivotal period in the licensee's attempt to

upgrade the programs and standards at the units.

The NRC encourages the

licensee's initiatives to review and self-identify program weaknesses and

supports the pursuit of excellence throughout Artificial Island. It appears,

however, that continued management focus and attention is warranted to insure

that these standards have been accepted and implemented at'all levels

throughout the Salem organization.

-.

-5=

III .8

Facility Performance Analysis Summary

Functional Area

Pl~nt Operati6ns

Radiological Controls

Maintenance/Surveillance

Emergency Preparedness

Security

Engineering/Technical

Support

Safety Assessment/

Quality Verification

Last Period

(10/1/86-12/31/88)

2

2

112"'

1

1

2

1/2**

Rated a~ separate functional areas.

This Period

Trend

(1/1/88-4/30/89)

3

2

2

2

1

2

Improving

2

Si~ilar areas (Assurance of Quality, Category 1 and Licensing Activities,

Categ*ory 2) were assessed last period .

. .

~." .~

. :;.. '.

-6-

III.C Reactor Trips and Unplanned Shutdowns

Unit 1

Event Description

Power

Date

Level

Root Cause

Functional Area

1.

The reactor tripped automatically on high flux while adjusting a nuclear

instrument detector. A technician performed procedure steps out of

sequence and failed to bypass the output trip signal before pulling the

channel fuses.

.2/24/88

4%

Personnel Error

Surveillance

2.

The reactor was tripped manually after the turbine governor valves began

to drift shut due to loss of control oil pressure.

Operators failed to

properly diagnose a previously annunciated turbine control oil reservoir

low level alarm, which resulted in the loss of both control oil pumps.

3/30/88

100%

Personnel Error

Operations

3.

A 15-day unplanned shutdown commenced following the 3/30/88 trip to

replace leaking (about 110 gpd) steam generator (SG) tube plugs.

3/30/88 .

0%

Component Failure

NA

4.

The reactor tripped automatically on turbine trip during on-line

surveillance testing of the turbine trip mechanism.

8/31/88

-100%

Unknown

NA

5.

The reactor tripped automatically on low SG level due to operator failure

to select an alternate controlling steam pressure channel during

surveillance testing.

2/6/89

100%

Personnel Error

Operations

6.

An unplanned shutdown was made due to a component cooling water leak in

the supply line to a reactor coolant pump *.

2/15/89

100%

Component Failure

NA

7.

The reactor tripped automatically on turbine trip because a technician

failed to follow the surveillance test procedure.

The initial conditions

for performan~e of a turbine impulse pressure functional test were not

met prior to. proceeding with* the surveillance activity.

2/18/89

0%

Personnel Error

Surveillance

8.

An unplanned shutdown was made due.to high combustible gas concentrations

in the main power transformer oil. Confirmed transformer degradation

caused an early start of the refueling outage scheduled for 4/15/89.

3/23/89

100%

Component Failure

NA

Event Description

Power

Unit 2

Date*

Level

Root.Cause

Fi.met i ona L Area

l.

The reactor tripped automatically on low loop flow because a technician

did not follow the procedure for restoring a reactor coolant loop flow

transmitter to service. The transmitter valving manipulations were

performed out of sequence.

4/21/88

100%

. Personnel Error

Surveillance

2.

The reactor tripped automatically on turbine trip d~e to high SG water

level. Turbine control equipment problems and/or inappropriate operator

response contributed to the high SG level.

4/22/88

18%

Unknown

NA

3.

The reactor tripped automatically on high power range negative flux rate.

One control rod dropped i*nto the reactor core while inserting rods to

reduce power for a surveillance test.

5/13/88

97%"

Uri known

NA

4.

The reactor tripped automatically and safety injection actuated due to

spurious initiating signals generated when the

11C" vital instrument bus

inverter failed.

The non-redundant engineered safety features sensor

power supply design contributed to the event.

-

6/22/88

100%

Component* Failure

Engineering

5.

The reactor tripped automatically due to a spurious trip signal caused by

the loss of vital instrument bus inverter "C".

7/30/88

. 80%

Component Failure

Engineering

6.

The r~~~t~~ trip~ed automatically'o~ high SG level due to a failed open

feedwater control valve.

The control valve positioner had become

disconnected> due to vibrat.ion in combination with a poorly designed

l ockwasher.

. . .

. . .

8/31/88

72%

Component Failure

NA

7.

The reactor tripped automatically on low SG level.

Inadequate procedural

guidance resulted in improperly setting the control air regulator for a

feedwater control valve positfoner.

The resultant SG level oscillations

caused the trip.

11/28/88

25%

Defective Procedure

Maintenance

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Event Description

Power

'Date

Level

Root Cause

=8~

Functional Area

8.

An unplanned shutdown- was made due to high combustible gas concentrations

in the main power transformer oil.

12/9/88

100%

Component Failure

NA

9.

The reactor tripped automatically on low SG water level due to loss of

feedwater.

Inadequate procedures for operation with reduced circulating

water capacity and only one heater drain pump caused the loss of both

feed pumps due to low suction pressure.

2/5/89

60%

Defective Procedure

Operations

10.

The reactor tripped automatically on low SG water level following the

loss of vital instrument bus inverter "D".

The inverter control power

fuse fell out of its fuse holder. A safety injection resulted from

spurious. actuation s i gna 1 s caused by the 1 oss of inverter power.

3/12/89

100%

Unknown

Engineering

11.

The reactor tripped automatically during surveillance testing on low SG

water level when plant operators did not prevent SG level from reaching

the low setpoint with a coincident steam flow chanriel bistable inoperable

and t-ri pped.

3/29}89

-0%

Personnel Error

Operations

12.

The_ reactor tripped automatically on low-SG water level. A latching

relay malfunctioned during a main steam bypass valve surveillance test,

causing inadvertent closure of a main steam isolation valve and the

consequent-SG level oscill~ti-0ns.

4/11/89

100%

_Component Failure

      • ... :; .. * .

_NA

        • --*.-
    • -**-.

I

'

IV.

PERFORMANCE ANALYSIS

IV.A

IV .A.1

Operations

Analysis

-9-

(1437 hours0.0166 days <br />0.399 hours <br />0.00238 weeks <br />5.467785e-4 months <br />, 41%)

Plant Operations was rated as a SALP Category 2 during the previous assessment

period.

Licensee strengths included a strong management team and an improved

trip frequency.

Personnel error due to inattention to detail and poor

interface communications was noted as an area in need of improvement.

During the current SALP period there were 16 reactor trips between the two

units (five on Unit 1, 11 on Unit 2), including six trips directly or.

indirectly attributable to the operations functional area.

The 16 reactor

trips were more than twice as many as during the previous assessment (seven).

The number of trips two SALP cycles ago was 18.

The licensee's trip reduction

efforts appear to have been ineffective since the last SALP.

The root causes

of the reactor trips were consistent with overall performance concerns at

Salem including personnel errors and procedure implementation deficiencies.

Personnel errors resulting from failure to follow procedures and inattention

to detail resulted in six reactor trips during the assessment period.

Three

of these involved operat*ions personnel. Three Technical Specification (lS)

surveillances were missed or late due to personnel error by operations

personnel a.nd inadequate supervisory review.

On two occasions operators

failed to enter TS Action Statements as required.

Two additional examples of

operations.personnel errors included failure to follow a surveillanca

procedure, which resulted in blackout loading on a vital bus, and poor

communica.tiOn between operations supervisors, which resulted in fuel handling

with the fuel building ventilation inoperable.

In response to these issues,

thelicensee*has placed additional supervisors on shift during outages and has

counseled Operations Department supervisors concerning better oversight and

responsib.ility.

However, since personnel errors have continued to occur,

further management attention is needed in this area.

Operations managemen~ did not always provide adequate guidance to the

operaiors relative to non-routine situa~ions. * Inadequate direction for

operations support of maintenance activities resulted in a diesel generator

day tank._being overfilled and an NRC. identified misalignment of a service

water heade~ chlbride fnl~t valve.

I~ ~ddttion, prompt actions were not

implemented by operations management relative to a Station Operations Review

Committee (SORC) directed action for a non-seismic diesel. generator fire

protection relay, and the tracking of steam flow channels which were drifting

non-conservatively.

NRC and station management involvement was needed to

ensure correction of these deficiencies.

In order to address the shortcomings

in the conduct of day- to day routine plant evolutions, increased management

oversight is needed in the operations area to ensure that adequate procedural

guidance is established when appropriate, and procedures are followed.

Deficient procedures contributed to two reactor trips, one in the operations

area.

One TS surveillance was missed due to an inadequate operations

..

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procedure.

The licensee has instituted a procedure upgrade program and a work

standards improvement program in response to NRC concerns relative to

personnel error and procedure problems.

However, the programs appeared to

have been focused mainly on maintenance and surveillance activities.

Administrative control of procedures and documents in the control room needs

improvement, in that examples of wrong Technical Specification pages, misfiled

documents, missing procedures, an incorrect procedure revision, and inaccurate

reference material were identified during the SALP period.

Each of these

deficiencies was corrected and QA reviews of control room files, procedures,

and materials were periodically performed to identify additional deficiencies.

Additional management action is needed in this area because deficiencies in

the control of documents in the control room continued to be identified.

Staffing' in the Operations Department was adequate and programs were in place

to maintain and enhance staffing ievels for both licensed and non-licensed

operators. A five shift operator rotation is in effect at each unit.

Control

room professionalism was generally good.

Although numerous examples of

personnel error and inattention to detail occurred during routine operation,

immediate operator response to reactor trips and implementation of emergency

ope-rating procedures was very good.. Reactor startups and shutdowns were

generally well controlled and supervised.

Licensee event and problem evaluatio*1 and response was usually prompt and

comprehensive.

However, the root cause of four reactor trips was not

determined by the licensee.

Certain self assessments and root cause

investigations have been weak, in that the level of aggressiveness with which

issues were pursued decreased when a conclusive root cause for a trip or

equipment problem was not determined within a short period of time.

In some

cases, ro_ot cause investigations were incomplete because operations management

was reluctant to accept responsibility for possible operator errors, and this

aspect was not pursued. as aggressively a~ possible equipment deficiencies.

On

several occasions unit restart was authorized based on the replacement of

suspect components or the completion of actions based on supposed problems,

without substantive evidence that all possible causes had been identified or

would ba resolved .. Examples include a turbine electro-hydraulic control (EHC)

rate amplifier card which was replaced even though it tested satis*factorily,

and a separate occasion where actions were taken to clean and monitor pressure

in the turbine auto stop oil system in response to a supposed, one-time

momentary clog in the system.

Further instances of slow or weak root cause

evaluation, related to two reactor trips and loss of a safety-related 4 KV

electrical bus late in the period, prompted a violation and an NRC request for

further information from the licensee regarding circumstances surrounding the

events.

Continued management focus on root cause determinations is needed.

Initial license exams were administered to two SRO and thr-ee RO candidates

during the- SALP period.

Of this grou~, one- SRO failed.

Requalification exams

were taken PY eight SROs and four ROs.

Of this group, one RO failed.

EDP

usage weaknesses identified during the requalification program evaluation were

promptly corrected.

The licensee

1 s operator requalification program was

upgraded to a satisfactory rating during the SALP period.

The licensee has begun control room human factors modifications which are

-. - :*-*

.-*.-

.. --. **-*

-11-

planned to be installed over a three refueling outage period for each unit.

The licensee has taken a conservative approach to minimize the chance of

operator error due to control room differences by assigning licensed reactor

operators to speciftc units.

In response to an NRC concern, operations

management took action to develop a written plan to define the actions

necessary to indoctrinate licensed ope~ators on the opposite unit if a need

for reassignment should arise.

Daily status and planning meetings were well structured, thorough and concise.

Meaningful exchanges of unit status, identified problems and scheduled

evolutions took place.

The operations department prioritized work. based on

plant needs and the planning and maintenance organizations responded

accordingly.

The work control center coordinated activities between the

support groups and operations department to facilitate removal and return of

systems and equipment to service.

Toward the end of the assessment period,

equipment outage duration and operational priorities were discussed and

emphasized at planning meetings to ensure proper coordination between

departments and timely return of equipment to service.

The quality of

housekeeping in the station was inconsistent during the SALP period and was

directly related to the level of management attention and emphasis on

housekeeping matters.

The licensee's Fire Protection Program was well 5taffed and maintai~ed. The

persons in* charge of th~ program were competent and received considerable

corporate management backing in their effort to improve the program.

Evidence

of the management support was the recent purchase of state of the art

firefighti~g equipment.

The licensee has addressed NRC concerns in the safe

shutdown and fire protection areas, for example the work to upgrade fire

barriers js proceeding expeditiously.

Limited examples of late firewatch

patrols and missed fire protection surveillances due to inadequate

administrative* controls or communication within or between the operations and

fire protection departme~ts occurred during the period.

Increased fire

protection management attention has been effective in preventing similar

occurrences in* the latter part of the assessment period.

In summary, weaknesses were identified in operations in the areas of

supervisory oversight of routine day to day operations.

The number of plant

trips and frequency of personnel errors have increased since the previous SALP

cycle.

Operations management did not always provide adequate guidance to the

operators for non-routine evolutions.

Procedure establishment, use and

compliance require continued station management attention.

Some root cause

analyses and corrective action determinations lacked aggressiveness and

thoroughness especially in cases relating to possible operator errors.

The

licensee has instituted actions to improve performance in these areas with

mixed results.

Operator response to plant transients was very good.

The

planning and work control processes were noted as strengths as was the fire

protection program.

IV.A.2

Performance Rating

Category 3


~i2-

IV.A.3

Recommendations

Licensee: Present to NRC Region I, the licensee assessment of corrective

actions needed to reduce challenges to safety systems and improve

the analysis of plant events.

NRC:

Conduct an Independent Performance Assessment Team Inspection.

IV.B

IV.8.1

Radiological Controls

Analysis

(503 hours0.00582 days <br />0.14 hours <br />8.316799e-4 weeks <br />1.913915e-4 months <br />, 14%)

This area was rated Category 2 during the previous assessment period.

Identified weaknesses included procedure quality and implementation, the

adequacy of the chemistry QA/QC program and the corrective action system.

Strengths included ALARA planning and relationships between radiation

protection personnel and other departments.

There were two outages which challenged the radiological controls program this

assessment period.

NRC observations during the first outage, the Fall 1988

outage at Unit 2, identified a number of significant problems which prompted

enhanced NRC ~ttention to* this functional area. Overall licensee response to

the identified problems was aggressive and timely.

Specifics regarding the

problems identified and licensee actions taken to improve performance during

the Sprin~ 1989 outage at Unit 1 are discussed in this assessment.

During the current assessment period, the licensee addressed procedure quality

by revisi_ng:44 existing procedures and writing 20 new ones.

This initiative

addresses a** Tong-standing concern relative to procedure adequacy.

The new

procedures were improved.in*quality and usefulness and resolved NRC 1s major

concerns with procedure adequacy prior to beginning the Unit 2 refueling

outage.

Implementation of these procedures was weak during the Unit 2 outage

(September 1988 to November 1988).

This problem was attributed to ineffective

training in the new procedures, weak communications, and inattention to detail

by both supervisors and techni.ci ans.

In response to the concerns identified during the Unit 2 outage, management

ensured that both licensee personnel and contractors were properly trained in

the new procedures prior to the scheduled Unit 1 outage in March 1989. The

licensee augmented its routine radiological controls training and

qualification program with a special six week training ~rogram, which enhanced

the routine program.

In addition, management stresse~ the need to adhere to

the new procedures.

These efforts resulted in significant improvements in

procedure implementation during the Unit 1 outage.

NRC inspection of Unit 2 outage activities identified weaknesses in the

adequacy of corrective actions for radiological occurrences, a problem

previously identified by the station QA group.

An example of a weakness that

was identified by the licensee and not effectively resolved involved problems

in High Radiation Area access controls. Further, there was little evidence

that major weaknesses identified in the field by the Radiological Assessor

during the Unit 2 outage were being acted upon.

The NRC i-nspection also

-13-

identified that supervisory oversight of on-going Unit 2 outage activities was

weak as evidenced by radiation protection technician and radiation worker

performance problems.

To address these concerns fn preparatfon for the Unit 1 outage, radiological

protection management personnel changes were made and the in-plant

radiological controls group was reorganized following comp*letion of the Unit 2

outage.

In addition, plant management initiated weekly meetings to discuss

radiological occurrences, Radiological Assessor findings, Industrial Safety

concerns and Quality Assurance findings.

NRC observations during the Unit 1 outage indicated the licensee 1.s actions

were effective in improving the supervisory and management oversight of outage

radiological controls activities and the management and resolution of

radiological occurrences and Radiological Assessor findings.

No significant

external radiological controls concerns were identified during the Unit 1

outage, including during steam generator work.

The program to minimize

airborne radioactivity for generator work was particularly noteworthy.

Control and minimization of contaminated areas and contamination was good and

allowed personnel to perform work on the steam generator platforms without the

need to wear respiratory protection equipment.

Problems continued to exist durfng the SALP period in the trea of worker

practices relative to housekeeping.

For example, candy wrappers were observed

in the radiological controlled areas indicating a lack of worker and

supervisory sensitivity to potential ingest.ion of radioactive material.

Housekeeping was considered poor throughout the radiological controlled areas

of the facility due to inattention to and lack of accountability for

housekeepjng.

Observations toward the end of the period indicated _some

improvement in the areas that have received management attention such as

containment, but problems: continued to exist in the* auxiliary and fuel

handling buildings.

NRC review. during* the Unit* 2* outage* identified significant industrial safety

concerns involving prevention of heat stress and work control measures for

high elevations, and prompted a special review by the Occupational Safety and

Health Administration (OSHA).

OSHA subsequently took enforcement actions for

the observed problems.

NRC review during the Unit 1 outage indicated

i mprovem_ent in the areas of concern.

In general, over the assessment period it appears that the quality of audits,

surveillances and assessments was improving.

The licensee has initiated a

performance based surveillance program.

The licensee has also begun to use

outside technical specialists to enhance audit performance.

The audits, in

conjunction with self-assessments by the Radiological Assessor, are now

considered effective in identifying problems.

A number of problems were identified relative to the maintenance of the

post-accident sampling system, indicating lack of attention to this important

system.

Repeated NRC involvement was needed to focus licensee attention on

this concern.

.. "* .. *.*

. . . . .

.

.:** ... **'"

'.

...

..

-14-.

Consistent with the last assessment period, a generally effective AL.ARA

program is maintained and implemented.

Station aggregate exposure compares

favorably with industry averages.

Performance is close to industry best

percentiles. Aggressive oversight and control of major exposure tasks was

noted. A number of actions were taken to improve long term AL.ARA performance.

Special shielding was used during steam generator maintenance which reduced

exposure dose rates by about a factor of 5.

Dose reduction actions that could

reduce aggregate exposure over the life of the facility are aggressively

pursued.

Fuel performance has been good.

Radiological controls personnel

were recently assigned to the planning and scheduling department to evaluate

work packages and interface between work groups and the radiological controls

group.

A new AL.ARA group was recently established.

This has provided for

impr~ved Al.ARA planning.

Isolated problems were noted in individual work group performance.

For

example personnel were observed standing in about a 100 mR/hr field waiting

for tools to disassemble the reactor vessel head shroud.

The problem

indicates potential concerns with some supervisors and workers regarding

sensitivity to AL.ARA and a need for more attention to AL.ARA training.

Radiological confirmatory measurements inspections indicated good performance

by the licensee in.this area.

The review of the radiological environmental

monitoring program (REMP) indicated an adequate program was in place.

Performance during the last assessment period in the area of solid radioactive

waste and transportation was considered effective.

Two violations involving

failure to perform an audit and failure to properly survey a truck cab were

identified~during this SALP period. These violations were considered to be

isolated and were not indicative of a programmatic problem.

In summary, early in the assessment period licensee performance declined from

that. noted in .the previous SALP.

Licensee* co-rrective actions and

self-assessment processes were initially ineffective in improving overall

performance which prompted NRC involvement to stress the need to initiate

effective* program improvement.

Subsequent. management attention has resulted

in. significant performance improvement, as noted during the Unit 1 outage late

in the period.

Performance was adequate in the areas of radioactive effluent

controls and monitoring, radwaste transportation, and good in the area of

radiological confirmatory measurements.

IV.B.2

IV.8.3

IV.C

IV.C.l

Perf6rmanc~ Rating*

Category 2

Recommendations

None

Maintenance/Surveillance

(648 hours0.0075 days <br />0.18 hours <br />0.00107 weeks <br />2.46564e-4 months <br />, 18%)

Analysis

..

-15-

The last SALP assessment rated the maintenance functional area a Category 1

and the surveillance functional area a Category 2.

Generally strong

performance was noted in both areas, with missed surveillances due to

personnel error and inconsistent implementation of the instrument and gauge

ca li brat ion program i dent ifi ed as weaknesses.

Maintenance:

During this assessment period there was a reduced- level of maintenance

management involvement and supervisory oversight in day to day activities.

This resulted in a laxness with respect to implementation of the maintenance

program.

Procedure implementation deficiencies were identified including the

failure to establish adequate maintenance procedures for disassembly, cleaning

and preparation for removal of an emergency diesel generator, the failure to

have safety related pump alignment procedures at the work location while the

maintenance was being performed, and storage of transient equipment contrary

to administrative procedures.

Poor maintenance practices s~ch as use of information only drawings, work

performed outside the scope* of that specified on the work order, and deficient

radiologic~l controls and housekeeping related to maintenance activities were

observed.

Inadequate documentation of troubleshoot1ng activities was

identified as a weakness in the licensee's program, in that as found data was

not recorded in some cases, and problem resolution was delayed due to

activities being repeated since detailed documentation of previous work

performed was not available.

Return of safety-related equipment was not aggressive in all cases, in that,

equipmen"t! was not prompt.ly returned-to service following maintenance unless

the action statement would soon -expire.

Inattention to detail in the proper

execution* of maintenance activities resulted in failures of operational

retests and maintenance rework.

Examples include leads not reconnected, valve

air supplies not restored, and valve limit switch settings not reverified

following-maintenance/surveillance activities.

A new maintenance manager was assigned in November 1988.

A program to upgrade

work practices and supervisory oversight has been instituted. Station and

maintenance management has communicated their expectations relative to acceptable

work standa~ds to the engineers, supervisors, and planners during group meetings.

A continuation o*f these meetings at the worker level is p 1 anned in the near

term.

The work practices improvement plan consists of work practice standards

and procedure use guidelines which include supervisor responsibilities; house-

keeping, documentation and safety requirements; and guidance on procedure

compliance and attention to detail.

The structure of daily plannirig meetings

has enhanced communications between operations and maintenance supervisors

relative* to timely return of equipment to* service.

Daily planning meetings were effective in communicating management philosophy,

including the priority of the operating unit over outage activities.

The

transfer of work and plant status information between departments, and the

scheduling and coordination of activities were generally effective,

Planning

  • ,, ..
      • ':

. -::_~; ...

-16-

and prestaging for the refueling outage was aggressive during the SALP period.

The use of outage shift managers and containment coordinators was a strength,

in that this increased level of oversight of outage activities in the field

assured that problems were resolved in a timely _manner.

Maintenance planning and execution of several major unscheduled activities

such as the repair of a service water piping pressure tap, replacement of main

power transformers, repair of a component cooling water leak in containment

and replacement of containment spray piping were well coordinated and

controlled.

Since the implementation of licensee actions was continuing at the end of the

SALP period, full assessment of the effectiveness of these actions could not

be made.

However, an improvement in supervisory oversight and the

administrative control and content of work packages has been noted.

Inconsistencies with regard to procedure establishment and use continue to be

observed.

Maintenance personnel are experienced and knowledgeable.

However,

continued management effort in communication and implementation of the work

practices improvement plan elements including holding the work force

accountable is needed to* ensure an improved level of performance in the

maintenance area.

Surveillance:

In the surveillance area, personnel errors involving failure to follow

procedures, inadequate supervisory oversight and poor communication continued

to be a weakness and resulted in a significant number of reactor trips and

missed surveillances during the SALP period.

-

Six reactor trips were caused by personnel failure to follow procedures and

inattention to detail during maintenance/surveillance activities, three

involving maintenance personnel.

There was an increase in the number of

missed or late Technical Specification surveillance tests during the SALP

period attributable to personnel errors or poor administrative controls. This

is partly attributable to inaccurate or incomplete information inputs to the

computerized maintenance and surveillance tracking system, Managed Maintenance

Information System (MMIS).

Several missed TS surveillance tests were identified

as a result of increased scrutiny of the surveillance program by the licensee.

One of these resulted in an emergency TS change.

No missed surveillances

resulted.from maintenance personnel errors. Missed or late surveillances

caused by other station groups such as operations and chemistry are discussed

in the appropriate functional area section.

The licensee has initiated several programs to enhance surveillance scheduling

and tracking and ensure surveillances are completed as required.

These

include the Technical Specification* (TS) coordination project instituted to

validate the MMIS database and surveillance procedu~~s relative to TS

surveillance requirements.

Several discrepancies including TS surveillances

not historically performed or performed at an improper frequency were

identified and corrected as a result of this project. A surveillance

.

coordinator was assigned within the technical department to maintain the MMIS

database, to develop, review and issue scheduling information and to monitor

-*.* .. * ....

.....

    • .:

_.* .. *. - *,*':

-.

-17-

the. overdue list in an effort to prevent missed surveillances.

An upgrade of

the gauge calibration program was completed at the end of the assessment period.

Procedures to implement and control the program were being developed. As these

corrective actions are being developed and implemented, surveillances have

continued to be missed indicating*that corrective action implementation was

not timely or fully effective. Continued management attention* is needed in

this area to ensure timely, effective implementation of corrective actions

including proper oversight, scheduling and coordination of surveillance

activities.

In summary, reduced management and supervisory oversight of maintenance

activities resulted in a laxness in the implementation of the maintenance

program.

A new maintenance manager has been assigned and a work practices

improvement plan was instituted which resulted in some improvement in

execution of maintenance activities late in the period.

Outages were well

planned and controlled.

Personnel errors in the surveillance area resulted in

an increase in the number of reactor trips. Although the missed or late

surveillances did not result in safety significant problems, the long-standing

nature of the problem and the inability to promptly correct the problem

indicates a weakness in management attention to this issue.

Increased

management. action is needed to ensure proper oversight, scheduling and

coordination of surveillance activities.

IV.C.2

IV.C.3

IV.D

IV.D.1

Performance Rating

Category 2

Recommendations

None

Emergency Preparedness

(305 hours0.00353 days <br />0.0847 hours <br />5.042989e-4 weeks <br />1.160525e-4 months <br />, 9%)

Analysis

There is a consolidated Emergency Plan for the Artificial Island complex,

including the Salem and Hope creek facilities.

Consequently, the assessment

of emergency preparedness is a combined evaluation of both facilities'

. emergency response capabilities.

. . .

.

.

The previous SALP rated Emergency Preparedness as Category 1.

The licensee

had demonstrated strong emergency response capability during the Hope Creek-

based exercise.

No exercise weaknesses or areas for improvement were

identified.

There was no Salem-based exercise.

The licensee had maintained a

strong management awareness of and commitment to emergency preparedness.

One

weakness was identified regarding the adequacy of the Salem staff res~unse to

pager call-in tests.

During this assessment period, a Salem based full-participation exercise took

place which involved Delaware and New Jersey. It included an ingestion

pathway response in New Jersey.

There was no full-scale exercise for Hope

Creek.

Two routine emergency preparedness inspections were conducted and the

Resident Inspector observed several training drills .

.'.,

. * ..

. * *.' *.:. :: ' . :'

..... :..:..: "': *;:

. :*.;.
  • ~;., ; -. :* . . * . ..:
  • . *,~ .

.

i

-18-

During the full-participation exercise two weaknesses were identified by the

NRC.

One weakness involved the fact that the Control Room and Technical

Support Center staffs did not recognize postulated containment failure for an

hour and forty minutes.

The other weakness involved a communication problem;

the Emergency Response Manager did not inform the Emergency Operations

Facility staff that recovery conditions had been attained;

In addition,

several other areas of lesser significance were identified.

Remedial drills

demonstrated effective corrective action for all identified exercise

weaknesses with one exception, recognition of containment failure, which will

be evaluated in a future exercise.

In other areas, corrective actions have been completed regarding pager call-in

response.

Management also responded to NRC concerns and took steps to improve

the quality of dose projection calculations and field monitoring techniques.

Sixteen Unusual Events (UEs) were declared during this assessment period.

Licensee response to the events was generally in accordance with procedures;

however, some areas for improvement were identified.

Two similar events at

Salem were classified differently (one as a LIE and one not classified),

indicating inconsistent interpretation and use of EAL classification

procedures by the operators.

The procedures have been revised to provide

clarification.

On two other occa~ions, inaccurate or incomplete information

was provided to the NRC Headquarters Operations Offiter. A Hope Creek UE was

declared 45 minutes after the event had begun.

Management recognized the need

for corrective action in these cases and reemphasized to the Senior Reactor

Operators the importance of prompt, accurate declarations.

A reorganization placed the Emergency Preparedness Department in the Nuclear

Services Department, which is intended to enhance corporate involvement in

this area as the Nuclear Services Department General Manager (GM) has an

operations and emergency .response background. and has maintained close contact

with the emergency preparedness program (EPP).

Corporate management involvement*

and interest in this area was evident by the considerable amount of effort by

the on site Vice. Presidents devoted to emergency preparedness issues, including

off-site interface~. Support of and cooperation with the states remained at a

high level.

One new staff position, requiring a radiation protection

background, was added to emergency preparedness.

Two senior reactor operators

are to be assigned full time to the EPP staff.

Emergency P'reparedness Training* (EPT) was a collaborative effort between EPP

and the Training Department (TD).

The TD was changing its approach to EPT:

additional trainers are being qualified; a modular methodology based on Job .

Task Analysis will be used to ensure trainers have an adequate understanding

of emergency response organization staff needs; and the frequency of weekly

training drills has been revised to one for each site ever;1 two weeks (on a

trial basis). At least three persons were qualified for each position in the

Emergency Response Organization.

The licensee recently affirmed that the Salem Technical Support Center (TSC),

an interim TSC per the Salem Unit 2 License, has not met NRC design require-

ments regarding ventilation. This is a condition which has existed for eight

years.

The licensee committed to resolve the deficiencies by October 1989.

  • .*~. .

... -*, .. :*

'. - *.

-19-

Under the current situation, in the event TSC evacuation is required due to

uninhabitability, the Salem TSC staff will relocate to the Hope Creek TSC.

In most areas the licensee demonstrated a high level of interest and

involvement in maintaining emergency response capability:

the licensee had an

excellent Rumor Control organization, which could be manned by about 300

people on two shifts;

an upgraded route alerting mechanism was developed; and

a VHS tape was developed to train offsite workers in radiological

self-protection. Siren ava.ilability was 98.5%.

Ten independent, redundant

and diverse offsite communication systems were in place.

The Emergency News

Center (ENC) was located about 7.5 miles from the site. Although it was not

required, an alternate Emergency News Center has been identified and logistics

arranged to support activation, if necessary.

In summary, the licensee maintained a good Emergency Preparedness Program.

Management remained involved, was reasonably responsive to NRC concerns, and

maintained an adequate staff for the Emergency Response Organization.

An

effective training program has been maintained.

Salem staff performance

during the annual exercise was not at the same high level as that noted in the

previous Hope Creek exercise; however, it was acceptable.

There were isolated

event classification problems.

The licensee's corrective actions with regard

to resolving Salem TSC operability concerns are scheduled to be completed by

October 1989.

IV.D.2

Performance Rating

Rating:

Category 2

IV.D.3.

Recommendations

None

IV.E

Securitl'.

(2Q9, hours, 6%) .*

IV.E.1

Analysis

One security program covers Salem and Hope Creek, and the protected areas and

security sta-ffs overlap. Accordingly, this assessment of security applies to

both

sites~,**

  • *
    • *

The previous SALP rated the Salem and Hope Creek security program as

Category 1.

This rating was largely influenced by management's attention to

and involvement in the program, an effective self-appraisal program, a clear

understanding of NRC security objectives and a good enforcement history.

Management's attention to, and involvement in, assuring the implementation of

an effective security program remained evident*.

The licensee was very

effective in maintaining good support for the security program from other

functional groups at both stations.

Frequent organization interactions and

good working relationships were apparent from the professional* attitude of

employees toward the security program, as well as the attention given by the

maintenance group to the prevention and correction of problems with security

systems and equipment.

.. . **.**.' .: *.;** .-**.*-;**.

. : ** * -.-..

-

. **'ij" ::-*:*,:

  • *.:* .****. _- *

. ... -. . '. . .

-~---* ~- ' . *, - ::-*. . . .. . : .

-20-

As further evidence of management's interest in an effective and quality

program, it was noted that all security shift supervisors, who provide

around-the-clock oversight of the contract security force, attended a yearly

training course given by the licensee on regulatory and security program

requirements and objectives.

In addition, security management continued to

participate in- the Region I Nuclear Security Organization and in other nuclear

industry groups engaged in nuclear security related matters.

The licensee also continued to implement a self-initiated appraisal program

carried out by security management and supervisory personnel.

Adverse

findings were promptly resolved and provided to training personnel to factor

into the training program to prevent their recurrence.

The appraisal program

is in addition to the NRC's required annual program audit that is conducted by

quality assurance personnel.

The last annual audit was very comprehensive in

both scope and depth.

Audit findings were distributed to appropriate

management personnel for review, and corrective actions for deficiencies were

prompt and effective. This also demonstrated the licensee's desire to

implement an effective and quality security program.

During this assessment period, the licensee appointed a new site security

manager. The new security manager was promoted from within the existing

organization, and the tran$ition went smoothly which was indicative of good

planning and effective management.

,

The security force contractor had effective management as was evidenced by

continuous_ onsite contractor management, steps taken to improve the security

program (e.g., employee benefits, training aids, and better equipment), and

the low turnover of personnel (about 7%).

The contractor also implemented

changes to its supervisory structure, which eliminated duplicate supervisory

positions between the licensee and the contractor.

Staffing of the security organization appeared adequate, as evidenced by a

limited use of overtime and a low backlog of work.

The installation and

maintenance of some state-of.;.the-art systems and equipment during this period

significantly reduced .the use of compensatory posts for systems and equipment

failure and~ thus, reduced the need for extensive overtime.

Both the

licensee's proprietary supervisors and the contractor's supervisors were well

trained and experienced, and exhibited a conservative and positive attitude

toward security. Sec;uri ty force personne 1 were also we 11-tra i ned and"'

exhibited high morale and professionalism in carrying out their duties.

The

licensee's efforts to establish and maintain such a professional image for the

security force was another indicator of the licensee's desire to implement a

quality security program.

It was also reflected by the generally excellent

state of cleanliness in all security facilities.

The- training and requalification program was well developed and carried out by

a Training Administrator and two full-time instructors.

In addition to

initial and requalification training, on-the-job performance evaluations were

conducted which test the proficiency of individuals on general and specific

security program requirements.

The on-the-job performance evaluations

provided management the ability to review and enhance the performance and job

knowledge of security personnel and to correct deficiencies as they were

-21-

detected.

This was another- initiative that was indicative of the licensee's

desire to implement an effective program.

Several minor deficiencies were identified that were promptly and effectively

corrected.

The licensee's good enforcement record during this period is

attributed to management's involvement in the security program, the continuing

self-appra.isal program, comprehensive annual audits, and the security training

program.

The licensee submitted three security event reports pursuant to 10 CFR

73.71(c) during the assessment period.

One report involved an inadvertent

tailgating incident and the other two reports involved security guards who

were i nat.tent i ve to duty.

The 1 i cen see 1 s actions were prompt and effective in

each case.

During this period, the licensee also developed a program to

minimize the recurrence of inattentive guards; the program includes limiting

overtime and conducting organized discussions on topics such as proper

nutrition and physical fitness.

An NRC Safeguards Regulatory Effectiveness Review (RER) of the Island reviewed

the protected area boundary and identified several potentia-1 weaknesses

associated with the Salem facility due to older equipment that the licensee,

had planned to replace.

The licensee was responsive to the RER findings and

implemented short-term corrective measures where necessary.

However, several

of the potential weaknesses were readily apparent to members of the RER team

and should have been identified and corrected by the security organization.

The licensee submitted one change to the contingency plan under 10 CFR

50.54(~). This change was made to provide clarification to certain areas in

the plan. __ This was indicative of the licensee desire to provide its security

force with unambiguous instruction;

The change was clear and fully described

the issues.;* Prfor to.the*submitta-1 of this change, the licensee discussed the

change with Region I safeguards personnel at a licensee requested meeting.

In summary, the licensee continued to imp*lement a highly effective and quality

security program for Artificial Island. Management interest in the program

remained evident through its continued support and attention to program needs.

IV.E.2

IV.E.3

Performance Rating

Category 1

Recommendations

None

IV.F

Eng*int!ering/Technical Support

(274 hours0.00317 days <br />0.0761 hours <br />4.530423e-4 weeks <br />1.04257e-4 months <br />, 8%)

IV.F.l

Analysis

The last SALP rated the engineering support area as Category 2.

The

assessment identified NRC concerns in management support and overall quality

,* *C*"*".*

  • .*-

"*. *: .""."."_":

, .,

.*': -.*.-

    • **.:

-22-

in the engineering and technical support area.

The last SALP also indicated

that the licensee had initiated some long term corrective actions to address

these concerns.

During this SALP period, significant changes within the engineering department

have been effected.

These changes are intended to improve engineering's

interaction with the station staff. They included a project matrix organiza-

tion, a new design change control process, and establishing a new relationship

between the engineering organization and the plant staff. The newly defined

performance based relationship between the engineering (service provider)

organization and the plant staff (client) appeared to work well and increased

the effectiveness of engineering support by better prioritization of work.

Senior engineers, designated as Project Managers, coordinated and were

responsible for design changes and modifications from inception to completion.

This concept resulted in enhanced personnel accountability, in improved

design change control, and in better project development and implementation.

The implementation of the organization and project management concept in the

engineering department allowed the licensee to effectively schedule large

multidisciplinary projects. This approach also allowed the staff to be avail-

able through the ur.it supervisors to work on smaller projects. This flexibility

combined with the system ~ngineers provided better coverage for the entire plant.

The plant staff involvement in projects was assured by the system engineers and

QA personnel on the project team.

Examples of the effectiveness of the changes described above include; recovery

from a service water bay flooding event, resolution and prevention of reactor

head pen~tration leaks in both units, and resolution of cracks in the bodies

of containment spray test isolation valves.

The licensee's actions in

addressing and resolving these issues were well planned and organized,

engineering evaluations and root cause analyses were technically sound, and

implementation of corrective actions were timely and well controlled.

A pre-established workbook approach to design change package (DCP) development

was initiated.

The new design change procedures and checklists provided

b~tter configuration management controls.

The supporting information within

these packages appeared to be effective in providing appropriate aid to

installation in the field.

T-his initiative was an improvement over the old,

  • less formal process;

Early in the SALP period, the NRC's outage team

inspection of the Unit 2 refueling outage identified implementation problems

in th~ new design change process.

Poor implementation resulted in numerous

comments generated during QA review of DCPs, rejection of some DCPs by SORC,

and concerns identified in NRC inspections regarding outage DCPs.

Problems

included inadequate or incomplete safety evaluations, inconsistencies between

checklists, and missing review and approval signatures.

The licensee's

handling of safety evalu<:1Hons (10 CFR 50.59 reviews) exhibited a lack of

preciseness and attention to detail.

Design analyses for potential

consequences of system or component failures were also noted to exhibit

weaknesses.

For example, during the Unit 2 outage team inspection, NRC

identified that the design change which. moved the low power trip bypass set-

point (P-9) from 10% to 50% power failed to examine potential consequences of

system or component failures.

. . ' ...... ~ .. : .

. . . . '", ' ..

-23-

During the transition, the problems noted above were largely the result of

confusion due to the dual systems of design control (old procedure and new

procedure) and a lack of training and experience in the new system.

A

majority of modifications and other design changes had been processed through

. the old procedures, but were being implemented under the new system.

Also,

the requirements of* new.procedures were not very well disseminated to affected

personne 1 . A 1 though these prob 1 ems may be a.ttri buted to growing pains, the

number of problems identified and the lack of prompt action by management to

identify and resolve the root cause of these problems was of concern.

Subsequently, enhanced training was provided to engineering personnel

regarding the new design change procedures, and the importance of attention to

detail. A pre-SORC review of completed DCPs by a board composed of engineering

managers was also instituted. The improved quality of Unit 1 refueling outage

DCPs reviewed at the end of the SALP period indicated that these corrective

actions were effective.

The Engineering and Plant Betterment (E&PB) staffing was generally adequate.

The plant staff managed approximately 65% of the present workload, and

contractor personnel were used for the balance of the work.

The staff was

competent and knowl edgeab 1 e in their areas of responsibility.

The licensee

strongly supported participation in industry, owners* groups, and professional

societies in order to evaluate and develop program enhancements.

In addition,

licensee initiatives in performing safety system functional reviews and

reconstitution of the design basis documentation indicated a commitment to self

improvement in these areas.

Various me~ting~ provide adequate communications for management control of the

many projects and tasks in E&PB.

Individual communications between project

team memb_ers and the Project Managers appeared satisfactory for accomp 1 i shi ng

the major projects.

However, equipment failures (.vital inverters) and system

design problems (reactor protection system and feedwater regulating valves)

have co~tributed to reactor trips. Modifications and upgrades for these

problems which were in progress during the assessment period were in some

cases not implemented* in- time to prevent recurrent trips.

The strong support provided by the on-site sy~tem engineers in support of

day-to~day activities was noted during the last SALP period. Aggressive

involvement and technical guidance with respect to troubleshooting and

resolution of identified problems by the systems engineers was also noted

during this SALP period.

Exa~ples incl~de; the development of a comprehensive

test procedure to verify.operability of the diesel generator that had been

synchronized out-of-phase with the grid, providing conservative technical

guidance to operators regarding a reactor coolant pump seal leak, investiga-

tion of various MSIV discrepancies, and prompt identification and resolution

of a transformer combustible gas problem.

A noted exception, however, is the

steam generator steam flow- indication discrepancies, a long-standing issue

that has not received adequate management o~engineering attention.

The continued effective interface between reactor engineering and the

operations staff was evident during startup testing from refueling.

The

control room operators were kept informed by the reactor engineer as to the

intent, direction, and the overall status of the ongoing tests.

The Nuclear

Fuels Group of the E&PB organization provided strong support throughout the

testing by providing personnel and analytical test criteria.

I ............. * ..

  • .,_., ....

-24-

The licensee's program to control the performance of-inservice inspection

(!SI) in accordance with ASME Section XI is a strength, in that; program

changes are documented after review and approval by appropriate personnel, and

plant modifications are reviewed for !SI program requirements.

The

appropriate level of mana~ement is involved i~ the eval.uation and resolution

of examination results.

In summary, the engineering support organization, design change control, and

communications between plant and corporate engineering have improved.

System

engineering continued to be a noteworthy strength.

However, there were

implementation problems with inconsistent or missing information in DCPs and

inadequate safety evaluations during this SALP period.

These problems were

evaluated by the licensee and are in the process of resolution.

These

licensee initiatives appear to be well directed and capable of enhancing

engineering support to the plant.

IV.F.2

Performance Rating

Category 2; Improving

IV.F.3

Recommendations

None

IV.G

Safety Assessment/Quality Verification

(155 hours0.00179 days <br />0.0431 hours <br />2.562831e-4 weeks <br />5.89775e-5 months <br />, 4%)

IV.G.l

Analysis

This new functional area combines the previous functional areas of Licensing

Activi.ties and Assurance of Quality-.. This area assesses the effectiveness of

the licensee's programs provided to assure the safety and quality of plant

operations and activities.

During the previous SALP period, the licensee was evaluated as Category 2 in

Licensing.

The SALP noted a weakness in schedular planning which resulted in

late submittals and responses.

Licensing staff technical capability and the

thorough and effective manner in which the licensee responded to safety issues

were noted as strengths in the licensing area.

The licensee was evaluated as

Category 1 in the Assurance of Quality functional area during the previous

SALP period.

In general, licensee initiatives and programs to assure quality

were comprehensive and effective.

However, the SALP concluded that

improvements in chemistry laboratory QA/QC and the quality of licensee

engineering processes were needed.

During thi~ assessment period, the licensee generally: approached technical

issues from a safety perspective and were responsive to NRC initiatives.

However, delays in licensee recognition of the impact of planned activities

such as the CROM clamp installation and steam generator tube plugging on

regulatory requirements resulted in untimely submittals.

More than occasional

expedited NRC review and approval was needed.

Licensee responsiveness to"

requests for information such as TM! Action Plan status was very good.

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-25-

Thirty-eight licensing actions were processed during this assessment period.

In addition, considerable effort was made by the licensee to reduce the

backlog-of pending license amendment requests. Although staffing levels

appear adequate, the quality of new licensee submittals was inconsistent, both

from an administrative and technical perspective.

For example, Appendix R

exemption requests and the CRDM clamp submittal were comprehensive and

technically adequate, while others required communication with the licensee to

resolve questions and concerns that were not addressed adequately in the

submittals.

For example, one amendment request was rejected because the

content deviated significantly from NRC published guidance and adequate

justification for the deviations was not provided.

Numerous inaccuracies in

proposed Technical Specification revision submittals were observed and

corrected.

The licensee was cooperative and very responsive in resolving each

of the administrative and technical concerns.

At the end of the assessment

period, improvement in the quality of some new licensee submittals was noted.

Continued management attention is required to assure sustained improvement in

the technical and administrative quality, as well as the timeliness of

submittals.

The presence* of Corporate VPs andthe station general manager on site was

observable.

They were generally involved in site activities.

The station

staff was experienced and adequately trained.

However, assessments in

operations, surveillance and radiological controls indicated that management

did not hold the work force accountable for the expected level of performance

and that some programs were not effectively implemented.

Management.1 s recognition a~d acceptance of these problems later in the

assessment period led to the development and implementation of programs to

communica..te management expectations; review and correct programs, procedures

and policies;*and improve personnel* performance.

These programs included a

Technical Specification. surveillance v~rification project, work practices

improvement program, procedures upgrade program, safety system functional

reviews, and a third party assessment of the 10 CFR 50.59 safety evaluation

process.

In addition; the*station QA group instituted a performance-based

surveillance program* including backshift activities which provided station

management with a method to evaluate the effecti.veness of program implementation.

During the development and* implementation of ihose initiatives, recurrent

examples of inattention to detail, procedure noncompliance and deficient work

practices were exhibited, and indicated a continuing need for management*

attention and action in assuring quality performance.

There were inconsistencies in the level of station management attention and

control relative to planning and implementation of corrective actions in

response to plant events or problems.

Examples of well controlled and

executed activities accomplished during the assessment period include the

.station's investigation of the service water bay flooding event and the

containment spray piping replacement.

In contrast, activities associated.,wi.th

the auxiliary building ventilation charcoal replacement and testing; and steam

generator steam flow indication discrepancies exhibited a reduced level of

management attention, control and effectiveness.

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-26-

Station Operations Review Committee (SORC) reviews of reactor trips, plant

events, and engineering design change packages were generally thorough and

usually displayed an acceptable level of understanding of technical issues.

However, on several occasions the SORC and station management authorized unit

restart based dn the replacement of suspect components or the completion of

actions based on supposed problems without substantive *evidence that all

possible causes had been identified or would be resolved.

Onsite Safety

Review Group (SRG) post-trip reviews and other investigations of these and

other instances were of high quality and made good findings and

recommendations.

Station responsiveness to these findings was not

particularly effective early in the SALP period, but was observed to be

improving later. The onsite safety review group also performed safety system

functional reviews, problem area reviews, and root cause investigations which

provided thorough and meaningful information for management action.

In

addition, the licensee has instituted a Human Performance Evaluation System to

enhance root cause analysis of personnel errors.

Continued management focus

on root cause determinations is needed.

Quality Assurance department audits and surveillances were of sufficient depth

to make meaningful evaluat.ions of the activities audited.

The quality of

the offsite safety review group's unresolved safety question reviews was

acceptable.

The lack of timeliness in responding to and resolving QA and

safety review groups' findings and recommendations by the station was a

continuing ~oncern. In addition, a violation was issued for the failure to

correct or prevent recurrence of QA identified material control nonconformances.

In general,. Corporate and station. management enhanced the attention and

importanc~ giv~n to the resolution of action items, and some improvement was

noted toward the end of the SALP period.

Licensee -responsiveness to previously identified weaknesses in the chemistry

laboratory QA/QC program resulted in the implementation of improved

calibration techniques and procedures, and an overall satisfactory level of

performance in this area during this SALP pe~iod.

In summary, licensee management generally displayed an adequate safety per-

spective. Continued management attention is needed to assure conststency. in the

quality and timeliness of license* submittals. A need for improved quality per-

formance and personnel accountability was recognized by licensee management

during the assessment period~ Enhanced management communication and corrective

action programs have been developed and were in various stages of implementa-

tion at the end of the assessment period.

Some improvements were noted as a

result of management efforts.

However, completion of the improvement programs

and continued management oversight of program implementation is necessary to

resolve the deficiencies in quality.

IV.G.2

Performance Rating

Category 2

IV.G.3

Recommendations

None

..

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27

SUPPORTING DATA AND SUMMARY

A.

Enforcement Activity

Number of Violations by Severity Level

Functional Area

v

IV

III

II

I

Plant Operations

5*

Radiological Controls

4

Maintenance/Surveillance

1*

Emergency Preparedness

Security

Engineering/Technical Support

1

Safety Assessment/Quality

1

Verification

Totals

1

10

  • Violation cited three examples, two were in operations and one in

maintenance/surveillance functionaT areas.

An enforcement conference was held with the licensee on September 29, 1988 to

discuss environmental qualification violations. A civil penalty resulted from

the violations.

B.

Inspection Hour Summary

Plant Operations

Radiological Controls

Maintenance/Surveillance

Emergency Preparedness

Security

Engineering/Technical Support

Safety Assessment/Quality

Verification

Totals

Actual

1437

503

648

305

209

274

155

3531

Annualized

Hours

958

335

432

203

139

183

103

2353

    • Does not include NRC licensing staff hours.

Percent

      • .,*.

41

14

18

9

6

8

4

100%

~28-

c.

Licensee Event ReEort Causal Analysis

Functional Area

A

B c

D

E x

Total

Operations

16

4

8

4

32

Radiological Controls

4* 1

1

6

12

Maintenance/Surveillance

5

6

1

1

13

Emergency Preparedness

Security

3

3

Engineering/Technical Support

2 6

1

3

1

13

Safety Assessment/Quality

Verification

Totals

30' 7

0 12

18 6

73

Includes Unit 1 LERs 88-01 through 88-20 and 89-01 through 89-15 and Unit 2

LERs 88-01 through 88-26 and 89-01 through 89-09, and security events 88-01

through 88-03

Cause Codes*

TyEe of Events

A.

Personnel Error ..... .

B.

Design/Man/Constr./Install .

C.

Exterha~ Cause ...

D.

Defective Procedure.

E.

Comp9nent Failure.

X.

Other~ .....

Total.

30

7

0

12

18

6

73

  • Root causes assessed by the SALP* Board may* differ from those 1 i sted in the

LER.

The following common mod~ ~vents were identified:

Sixteen LERs discussed reactor trips, twelve discussed missed or late

surveillance tests, ten reported TS 3.0.3 entries for inoperable equipment (5

service water related, 3 steam flow channel inoperable, 1 resulted in

shutdown), nine discussed missed TS action statement requirements (4 chemistry

samples, 5 firewatch), eight reported radiation monitoring system equipment

related problems and six discussed system design related deficiencies.

    • .-:. ..

_

Attachment 1

SAU> CRITERIA

Licensee performance is assessed in selected functional areas, depending on

whether the facility is in a construction, or operational phase.

Functional

areas normally represent areas significant to nuclear safety and the

environment.

Some functional areas may not be assessed because of little or

no licensee activities or lack of meaningful observations.

Special areas may

be added to highlight significant observations.

The following evaluation criteria were used, as applicable, to assess each

functional area:

1.

Assurance of quality, including management involvement and control;

2.

Approach to resolution of technical issues from a safety standpoint;

3.

Responsiveness to NRC initiatives;

4.

Enforcement history;

5.

Operational and construction events (including response to, analyses of,

reporting of, and corrective actions for);

6.

. Staffing (including management); and

7 .. Effectiveness of training*-and qualification program.

On the basis of the NRC assessment, each functional area evaluated is rated

according* to three performance categories.. The definitions of these

performance categories are:

Category 1:

Licensee management attention and involvement are evident and

place emphasis on superior* performance of nuclear safety or safeguards

activities, with the resulting performance substantially exceeding regulatory

requirements.

Licensee resources are ample and effectively used so that a

high level of plant and personnel performance is being achieved.

Reduced NRC

attention may be appropriate.

Category 2:

Licensee management attention to and involvement in the

performance of nuclear safety or safeguards activities is good.

The licensee

has*attained a level of performance above that needed to meet regulatory

requirements.

Li~ansee resources are adequate and reasonably allocated so

that good plant and personnel performance are being achieved.

NRC attention

should be maintained at normal levels.

_ .. * ... *.

. *'* **. . .

.*:*.;:* :** ..... *:

.. * . '

.
.* .* .. -*

..*, .-*.

'..I'

,
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-- _.

---~ ~ -

.:______ * __ ,.:__c .___ ***

. ' i

  • .' ..

1;J

Attachment 1

-2-

Category 3:

Licensee management attention to and involvement in the

performance of nuclear safety or safeguards activities are not sufficient.

The licensee's performance does not significantly exceed that needed to meet

minimal regulatory requirements.

Licensee resources appear to be strained or

not effectively used.

NRC attention should be increased above normal levels.

The SALP Board may assess a functional area and compare the licensee's

performance during a portion of the assessment period to that during an entire

period in order to determine a performance trend.

Generally, performance in

the latter part of a SALP period is compared to the performance of the entire

period.

Trends in performance from period to the next may also be noted.

The

trend categories used by the SALP Board are as follows:

Improving:

Licensee performance was determined to be improving near the

close of the assessment period.

Declining:

Licensee performance was determined to be declining near the close

of th~ assessment period and the _licensee had not satisfactorily addressed

this pattern.

A trend is assigned only when, in the op1n1on of the SALP Board, the trend is

significant enough to be considered indicative of a likely change in the

performance category in the near future.

For example, a classification of

"Category 2, Improving" indicates the clear potential for "Category 1

11

performanc*e in the next SALP period.

It should. be noted that Category 3 performance, the lowest category,

represents acceptable, although minimally adequate, safety performanca.

If at

any time the NRC concluded that a licensee was not achieving an adequate level

of safety performance, it would then be incumbent upon NRC to take prompt

appropriate action in the interest of public health and safety.

Such matters

would be dea-lt" with independently from, and on a more urgent schedule than,

It should be also noted that the industry continues to be subject to rising

performance expectations.

NRC expects each licensee to actively use

industry-wide and plant-speci-fic operating experience in order to effect

performance improvement.

Thus, a licensee's safety performance would be

expected to show improvement over the years in order to maintain consistent

SALP rp.tings.

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