ML16025A093

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Revision 4 to Joint Information Center (JIC) Operations, EP-PI-261
ML16025A093
Person / Time
Site: Pilgrim
Issue date: 01/07/2016
From:
Entergy Nuclear Operations
To:
Document Control Desk, Office of Nuclear Reactor Regulation
References
Download: ML16025A093 (130)


Text

CHANGE INSTRUCTION NOTICE TO:_ LA,~'I v2 DATE: ~ 71' DOCUMENT TITLE:d MAIL STOP:_____

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F '-"(* / oer the Please update your copy of below instructions:

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/**PNPS NON-QUALITY

    • EMERGENCY RELATED EP-PI-261 Revision 4 Jiid ergoy.PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 1 of 129 Joint Information Center (JIC) Operations Joint Information Center (JIC) Operations RTYPE H8.25 Change Statement
  • Corrected sheet numbers in Attachment 9.29 for WT-WTPNP-201 5-282 CA-6. Pages 112-125

PNPS " NON-QUALITY-SEMERGENCY RELATED' EP-PI-261 Revision 4

"=*E-iitroy*. PLAN PUBLIC PROCEDURE 0 INFORMATION -_______.

PROCEDURES REFERENCE USE Page 2 of 129 Joint Information Center (JIC) Operations Table of Contents Section Title Paae 1.0 PURPOSE ..................  :............................................ ... ............ 4

2.0 REFERENCES

...................... ............................ ............... ........ 4 3.0 DEFINITIONS. ..... i... .................................................... ...... ..... 4 4.0 RESPONSIBILITIES...............................................................:... 5 5.0 DETAILS.............................7 6.0 INTERFACES.........................8 7.0 RECORDS..... ............. ......................................  :...................:.....9 8.0 REQUIREMENTS AND COMMITMENTS..................9 9.0 ATTACHM ENTS ......... ........... '............. ........ ... .. 9 .1 Company Spokesperson ........................................ ;, ... 11 .2 JIC Technical Advisor ........................................... ".......19 .3 Media Liaison......................................................... 23 .4 JIC Manager............................................................ 29 .5 Information Coordinator............................................... 36 .6 JIC Log Keeper......................................................... 41 .7 Inquiry Response Coordinator ...................................... 46 .8 Media Monitor ........................................................ 51 .9 Logistics Coordinator ................................................ 55 .10 Agency Coordinator................................................... 58 .11 Administrative Team .................................................. 63 .12 Media Assistant ...................................................... 68 .13. A/V Assistant......................................................... 72 .14 Phone Team .......................................................... 75 .15 Press Release Writer ................................................ 80 .16 Public Information Technical Assistant .............................. 86 .17 Joint Information Center Activation/Deactivation/Shift Change .... 90 .18 Spokesperson and Public Information Officer List................. 94 .19 Media/Public Inquiry - Media Referral - Media Monitoring Log .... 95 .20 Intentionally Left Blank................................................ 96 .21 Joint Information Center Sign-In Form . ............................ 97 .22 Agency Coordinator Coordination Meeting Checklist.............. 98

" PNPS NON-QiUALI'TY

  • EMERGENCY RELATED "EP-PI-261 Revision 4 SLE tergoy . A PUBLIC PROCEDURE

-* PROCEDURES REFERENCE USE Page 3 of 129 Joint information Center (JIC) Operations Table of Contents Section Title. Paae.q# .23 Status Board Record Form........................................... 99 .24 JIC Transmission Log ....................................... :..........100 .25 JIC Document/Duplication Log ..................................... 101 .26 JIC News Release Distribution Form. ....................... ..... 102 .27 Company Spokesperson Briefing Script.........103 .28 Media Liaison Media Briefing Script ....... i.......................... 110 .29 Joint Information Center Activation Checklist........112 .30 Declaration of JIC Operational Guidelines............126 .31 Filling An ERO Vacancy During Facility Activation/Operation 127 .32 Document Cross-Reference ........................................ 129

I IPNPS eg .

  • ,*EMERGENCY PAI F R A~NULCP RELATED NON-QUALITY OEUE EP-PI-261 Revision 4÷n PROCEDURES REFERENCE USE Page 4 of 129 Joint Information Center (JIC) Operations 1.0 PURPOSE To describe the activation and operation of the PNPS Joint Information Center. (JIC).

2.0 REFERENCES

[I] EN-AD-I103, "Document Control and Records Management Programs"

[2] EN-EP-601, "CorporateEmergency Center Operations"

[3] EN-LI-i102, "CorrectiveAction Process"

[4] EN-NS-1 02, "Fitnessfor,Duty Program"

[5] EN-RP-1 04, "PersonnelContamination Events"

[6] EP-AD-1 00, "Emergency PreparednessControlled Documents and Record Management Controls"

[7] EP-PI-261, Attachment 9.31, Document Cross-Reference *

[8] EP-PP-01, Pilgrim Nuclear Power Station (PNPS) Emergency Plan .

3.0 DEFINITIONS None

.... PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261  :'Revision 4

  • F,*t*.ov.PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES *REFERENCE use Page - 5 of 129 Joint Information Center (JIC) Operations 4.0 RESPONSIBILITIES The entire staff of the Joint Information Center (JIC) is responsible for setting up the facility using this Procedure and position-specific checklists.

[1] The Company Spokesperson reports to the Emergency Director and is responsible for the overall public information effort, including ensuring that news media briefings are held regularly, and serving as spokesperson at media briefings..-

[2] The JIC Technical Advisor is responsible for answering technical questions from news media regarding emergency situations.

[3] The Media Liaison is responsible for assuring the staffing and operation of the JIC briefing area, ensuring media is informed of protocol and schedules established for media briefings, and receiving and distributing news release information to the media in the JIC briefing area.

[4] The JIC Manager is responsible for overall activation and operation of the Joint Information Center including obtaining Emergency Director approval for the developed news releases and revising accordingly; ensuring news release information is communicated to and coordinated with the offsite agencies; ensuring appropriate timing, content, and distribution of news releases; ensuring activation of rumor control activities for response to questions from the general public; and establishing a media briefing schedule.,

[5] The Information Coordinator is responsible for supervising media monitoring and response activities, supervising public response activities, and ensuring activation of media monitoring/response activities for response to media questions.

[6] The JIC Log Keeper is responsible for maintaining a facility log on WebEOC or other method ensuring timeliness of facility briefs, and supporting the JIC Manager as requested.

[7] The Inquiry Response Coordinator is responsible for ensuring activation of rumor control activities for response to questions from the general public, monitoring the public/media inquiry calls, tracking trends, and referring questions on radiation or nuclear technology from the Phone Team to the JIC Technical Advisor.

  • PNPS EEGNYRELATED NON-QUALITY  ;'. EP-PI-261 'Revision 4 Euf,*er.gy PLN PUBLIC PROCEDURE--

INFORMATION PROCEDURES REFERENCE USE Page 6 of 129 Joint Information Center (JIG) Operations

[8] The Media Monitor monitors TV and radio broadcasts for inaccuracies. All inaccuracies will be repobrted to the Information Coordinator to ensure they are addressed in the media briefings

[9] The Logistics Coordinator is responsible for activating the facility security and briefing center and maintaining access control to the JIC.

[10] The Agency Coordinator is responsible for coordinating information with federal and Commonwealth agencies and assisting with office equipment and communications equipment problems.

[1 1] The JIC Administrative Team is responsible for duplicating and distributing news releases, backgrounders and other materials to Joint Information Center staff and the Corporate Emergency Center.

[12] The Media Assistants are responsible for assisting news media representatives in the JIC with background information and distribution of news releases and meeting news representatives' equipment and informational needs.

[13] The A/V Assistants are responsible for setting up and maintaining public address and video equipment operable and recording video and audio news briefings and *individual interviews.

[14] The Phone Team is responsible for responding to telephone inquiries from the general public and the news media.

[15] The Press Release Writer is respsonsible for generating news releaSes as directed by the JIC Manager and ensuring approval/signature of the Emergency Director on news releases prior to distribution .... -;

[16] The Public Information Technical Assistant provides techlnical i'nformation and clarification to the development of news releases . . , ... ,-.

[17] The Public Information Liaison in the EOF reports to the EOF Manager and provides the primary interface between the JIC and; the EOF.by ensuring the JIG is provided with current plant status, ensuring classificati~n upgrades are communicated to the Company Spokesperson to ensure media briefings are accurate, reviewing news releases, and providing news releases to the Emergency Director*(ED).for approval.

- - -. PNPS -. NON-QUALITY .

-F S!Entergy PLAN P OLI PROCEDURE PROCEDURES REFERENCE USE Page 7< of 129 Joint Information Center. (JIC) Operations 5.0 DETAILS 5.1 PRECAUTIONS AND LIMITATIONS

  • None 5.2 PROCEDURE NOTE Steps may be performed concurrently or out of order as deemed appropriate.

[1] The Company Spokesperson shall follow the instructions outlined irnAttachment 9.1, Company Spokesperson.

[2] The JIC Technical Advisor shall follow the instructions outlined in Attachment 9.2, JIC Technical Advisor. .

[3] The Media Liaison shall follow the instructions outlined in Attachment 9.3, Media Liaison...

[41 The JIC Manager shall follow the instrUctions outlined in Attachment 9.4, JIC Manager.

[5] The Information Coordinator shall follow the instructions outlined in Attachment 9.5, Information Coordinator. ,

[6] The JIC Log Keeper shall follow the instructions outlined in Attachment 9.6, JIC Log Keeper. " . -* ...-

[7] The Inquiry Response Coordinator shall follow the instructions outlined in Attachment 9.7, Inquiry Response Coordinator . ..

[8] The Media Monitor shall follow the instructions outlined in Atctachment 9.8, Media Monitor. - *:-

[9] The Logistics Coordinator Shall flothinruinsoutlinedi Attachment 9.9, Logistics Coordinator. .. . * :*'  ;'

[10] The Agency Coordinator shall follow the instructions outlined in Attachment 9.10, Agency Coordinator.

[11] The Administrative Team shall follow the instructions outlined in Attachment 9.11, Administrative Team.

  • _' ... PNPS EMERGENCY NON-QUALITY RELATED EP-~Pl-261 Revision 4

~-Entery PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 8 of 129 Joint Information Center (JIC) Operations

[12] The Media Assistants shall follow the instructions outlined in Attachment 9.12, Media Assistant.

[13] The A/V Assistants shall follow the instructions outlined in Attachment 9.13, A/V Assistant.

[14] The Phone Team shall follow the instructions outlined in Attachment 9.14, Phone Team.

[15] The Press Release Writer shall follow the instructicns outlined in Attachment 9.15, Press Release Writer. '

[16] The Public Information Technical Assistant shall follow the instructions outlined in Attachment 9.16, Public Information Technical Assistant.

[17] To fill an ERO vacancy during facility activation or operation, REFER TO Attachment 9.31, Filling An ERO Vacancy During Facility Activation/OPeration..

6.0 INTERFACES

[1] 10CFR20 '"

[2] EN-NS-1 02, "Fitnessfor Duty Program"

[3] EP-AD-302, "Facilitiesand Equipment Surveillances"

[4] EP-IP-1 00, "Emergency Classification and Notification"

[5] EP-I P-300, "0Offsite Radiological Dose Assessment" . *-.,

[6] EP-IP-400, "Protective Action Recommendations"

[7] EP-IP-41 0, "Evacuation/lAssembly" *

[8] EP-IP-440, "Emergency Exposure Controls"*' ...

[9] EP-IP-520, "Transition and Recovery"

[10] EP-PI-1 80, "Relocation of the Joint Information Center"

[11] PNPS Emergency Telephone Directory

  • =*:*

-EMERGENCY RELATED EP-PI-261' Revision 4 e-y.PLAN PUBLIC PROCEDURE EnteNFORMATION PROCEDURES REFERENCE USE Page -: 9 *of 129 Joint Information Center (JIC) Operations 7.0 RECORDS Any logs or forms completed by members of the Emergency Response Organization (ERO) during an actual declared emergency are permanent quality records and are maintained in accordance with EP-AD-I100, "Emergency PreparednessCon trolled Documents and Record Management Controls", and EN-AD-I103, "Document Control and Records Management Programs"F.

8.0 REQUIREMENTS AND COMMITMENTS This section lists those external commitments (i.e., NRC commitments, QA audit findings, and INPO inspection items) implemented in this Procedure.

Reference Commitment Affected Sections/Steps .,Standard Document and Former Procedures Procedure 1992 Exercise Remove the Media Center EP-PI-210, Section 6.3, EP-IP-261 Report BECo,* activation step inferring "Activation" Note JIC Operations Identified RMTs should issue dosimetry and perform ""Attachment 9.4 radiological habitability JIC Manager checks at the Media Center Section 1.2 Note 9.0 ATTACHMENTS 9.1 COMPANY SPOKESPERSON 9.2 JIC TECHNICAL ADVISOR 9.3 MEDIA LIAISON , :

  • 9.4 JIC MANAGER i 9.5 INFORMATION COORDINATOR 9.6 JIC LOG KEEPER ... " . .

9.7 INQUIRY RESPONSE COORDINATOR ....

9.8 MEDIA MONITOR " '

9.9 LOGISTICS COORDINATOR .

9.10 AGENCY COORDINATOR """r*

9.11 ADMINISTRATIVE TEAM '**'

  • 9.12 MEDIA ASSISTANT...  :" "

9.13 A/VASSISTANT, ,

9.14 PHONE TEAM ....- ,.

9.15 PRESS RELEASE WRITER 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE

  • _EMERGENCY PNPS NON-QUALITY RELATED -*

EP-PI-261 Revision 4 En: terwv PLAN PUBLIC PROCEDURE

~" INFORMATION

  • PROCEDURES REFERENCE USE Page 10 of 129

~Joint Information Center (JIC) Operations 9.18 SPOKESPERSON AND PUBLIC INFORMATION OFFICER LIST 9.19 MEDIA/PUBLIC INQUIRY - MEDIA REFERRAL - MEDIA MONITORING LOG 9.20 INTENTIONALLY LEFT BLANK 9.21 JOINT INFORMATION CENTER SIGN-IN FORM 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST 9.23 STATUS BOARD RECORD FORM 9.24 JIC TRANSMISSION LOG 9.25 JIC DOCUMENT/DUPLICATION LOG 9.26 JIC NEWS RELEASE DISTRIBUTION FORM 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES  :

9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATION/OPERATION 9.32 DOCUMENT CROSS-REFERENCE

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 E~r ierg , PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page - 11 of 129 Joint Information Center (JIC) Operations ATTACHMENT 911 COMPANY SPOKESPERSON Sheet I of 8 Name: __________________________ Date:_______

Company Spokesperson I ~NOTE_

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 For An Unusual Event

[1] IF necessary, THEN contact the Nuclear Information Duty Officer and review the actions being taken to resolve the situation and the projected course of the event. The Senior Nuclear Officer or designee will issue news releases at an Unusual Event.

[2] The Emergency Director, in consultation with the Nuclear Information Duty Officer, will determine whether the PNPS emergency public information organization will be fully notified and/or activated at an Unusual Event.

[3] No further action is required in response to an incident at this classification level. Stand by in case the situation becomes worse or the Emergency Director requires activation of the Joint Information Center (JIC).

PNPS NON-QUALITY EMERGENCY RELATED "EP-PI-261 Revision 4 Entegy PBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 12 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 2 of 8 Notes 1.2 For An Alert Or Higher Classification

[1]i Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIC Manager, the Company Spokesperson, and the Emergency Director-will direct relocation of JIC operations to the Alternate JIC. The Alternate JIC is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint In formation Center".)

(a) Report to the JIC, obtain an access badge, and sign in on the roster board.

0 (b) IF you are the first to arrive at the facility, THEN ,

establish a presence at the main desk and perform the following: -,

(1) Ensure any arri~ving fede~ral or Commonwealth -

representatives have iD/Qredentials, log in and receive an access badge., ; i' .

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance' and the facility is operat~ional.

(c) Assist with* activation of the Joint Iniformation Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information ,Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).  :

  • i*PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 4 Enterov' PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 13 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 3 of 8 Notes (d) Review initial news release issued by Nuclear Information and forwarded by Public Information Liaison and any other previously issued news releases.

(e) Confer with the JIC Manager, the JIC Technical Advisor, and the Emergency Director on the emergency status.

(f) Direct the JIC Manager to coordinate with the EOF Manager to ensure that clocks are synchronized with the official Control Room time.

(g) When you have been sufficiently briefed and assured that an adequate staff has assembled as indicated by the JIC Manager (refer to Attachment 9.30, Declaration of JIC Operational Guidelines):

(1) Consult with personnel from governmental, agencies to ensure, they are prepared to activate their portion of the organization.

(2) Inform the Emergency Director"you have assumed the Company Spokesperson'...

position and that the Joint Information Center is operational.

NOTE ,

Prior to the arrival of governmental Public Information Officers, the Joint Information Center may become operational as a PNPS facility. ,

(3) Make at the a general facility thatannouncement to personnel theJoint Information Center is operational.

PNPs NON-QUALITY

  • ,,:,EMERGENCY RELATED ,EP-PI-261 Revision 4 Eriter , PLFAN PUBLIC "

IFRMATION PROCEDURES PROCEDURE REFERENCE USE Page 14 of 129 S

Joint Information Center (JIG) Operations ATTACHMENT 9.1 ... COMPANY SPOKESPERSON Sheet 4 of 8....

Notes (4) Direct the Press Release Writer to draft a S news bulletin notifying the media that the Joint Information Center is operational. Ensure a copy is transmitted to all emergency facilities.

2.0 Facility Operation 2.1 Operation

[1] Continuously monitor public information activities and ensure that the Emergency Director remains apprised of specific circumstances which may be of concern to PNPS (for example, Joint Information Center activities, rumors, and public concerns).

NOTE 0 News releases and bulletins must be approved by the Emergency Director prior to issue. Backgrounders and chronologies do not require Emergency Director approval; 1however, the Emergency Director must be made aware of their generationi and release.

During Security events, it must be ensured that the preapproved news releases are used. If unavailable, then they need to be approved by the Incident Command Post (ICP) also.

[2] Review each news release, news bulletin, bacl'grounder, ,

and chronology to ensure it is accurate, cdear, and written in a style appropriate for release.-,: , . . .. .

[3] Coordinate with the JIG Manager and agency Public '

Information Officers to establish and schedule news briefings (approximately every 30 to 6,0 minutes)..

(a) Attempt to coordinate news briefings around Emergency Alert System.(EAS) mnessages to. avoid.

broadcast overrides.

... PNPS  :.NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 EriTtergy.--PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page .15 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 "COMPANY SPOKESPERSON Sheet 5 of 8

  • Notes (b) Request that the Agency Coordinator obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency Alert System (EAS) messages.

(c) Review and address rumors or misinformation as provided by the Inquiry Response Coordinator via WebEOC or manually.

[4] When scheduling and conducting a news briefing:

(a) Obtain the latest information concerning the plant and corporate response from the EOF. Ensure that all information has been approved for release by the ,

Emergency Director.

(b) Attend a coordination meeting among all participating Public Information Officers prior to. the news briefing.

(c) Exchange and compare: information and~determine.

the most appropriate sequence of, presentation. ..

(d) *Ensure that the Emergency D ir~ector is aware of the news briefing schedule. ........

(e) During the briefing, act as prin'cip~af PNPS. ' . .

Spokesperson on ;matters concerning the' ..

emergency. Using Attachment 9.27, Company ' " '

Spokesperson Briefing Script, respond to news,.

questions using approved informnation. "*'*...

(1) Public statements may be based on news release or news bulletin contents.

(2) Use infomiation on potential rumors regarding events at the site to clarify and correct current conditions.

... PNPS NON-QUALITY

  • Erii~crgyV , LNPBI 0

-PROCEDURE PROCEDURES REFERENCE USE Page 16 of 129 im Joint Information Center (JIC) Operations ATTACHMENT 9.1 " COMPANY SPOKESPERSON Sheet 6 of 8...

Notes (3) Respond to inquiries on facts, events, and actions involving PNPS personnel and property only. Avoid discussing protective actions or activities of other response organizations.

(4) Do not speculate on the causes or possible consequences of the emergency condition.

Focus on the presentation of current, factual information.

(f) Log briefing start and finish times, documents discussed or used, highlights, and any follow-up information following each news briefing.

[5] Provide interviews, as time permits, as arranged by Joint 0

Information Center staff.

[6] Contact the Press Release Writer to obtain the latest corporate response to the emergency.

[7] Maintain communications with the EQE Public Information Liaison through the assistance, of the ,JIC ,Technical Advisor.

[8] Periodically confer with the Emergency Director and monitor "**

EQE briefings to review the status of the situation and progress toward resolution." , ,... , ,,

[9] Periodically confer with JIC Manager and the JIC TeChnical ...

Advisor to review public information activities.

[10] Ensure that periodic status updates are provided tO public' information personnel as appropriate.

PNPS NON-QUALITY'

  • ?FTtt~f.v.PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 17 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 ... COMPANY SPOKESPERSON Sheet 7 of 8 Notes 2.1 Relocation

[1] If, due to radiological or other conditions, the Joint Information Center is found to be uninhabitable, discuss relocation of the Joint Information Center with the "

Emergency Director~and the JIC Manager.

[2] If an evacuation directive is issued for Subarea 7, discuss "

relocation of the Joint Information Center with the MEMA ".

Public Information Officer.

[3] Upon decision to relocate the Joint Information Center, implement EP-PI-1 80, "Relocation of the Joint In formation Center", to support relocation efforts.

2.2 Position Turnover"

[1] IFyou are being relieved at the end of your shift or your position is otherwise being turned over, THE.._N perform a ..

formal turnover as follows:

(a) Review status boards, WebEOC f~acility log, and "

other information with the position replacement as-appropriate. .,  :,*.: .-- . - , .:

(b) Provide a briefing on the eerfigency;i radiolbgical  :.-

conditions, and any actions that have been *' *....

completed or are in progress ... ...- , ,

(c) Inform the position's immediate supervisory position and affected staff that you are transferring...

responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

RIi!*PNPS NON-QUALITY .

EMEGENY ELAEDEP-PI-261 Revision 4

- Enlergy PA PUBLIC PROCEDURE.

PROCEDURES REFERENCE USE Page .18 of 129 Joint Information Center (JIC) Operations "

ATTACHMENT 9.1 ..... COMPANY SPOKESPERSON Sheet 8 of 8 3.0 Facility Deactivation Notes 3.1 Termination

[1] Ensure that the Emergency Director/Recovery Directory continues to approve all technical information prior to its release.

[2] When directed, develop a recovery issues and strategy plan in accordance with EP-IP-520, "Transition and Recovery".

[3] Determine when the situation no longer requires manning of the Joint Information Center and advise the Emergency Director when deactivation can occur. Confer with agency Public Information officials, the JIG Manager, and the Senior Nuclear Officer or designee to determine whether news media interest has decreased to the point where their respective normal public information capabilities are sufficient. Refer to Attachment 9.17, Joint lnfornmation Center Activation/Deactivation/Shift Change... ."

[4] When deactivation'is complete, provide all logs and documentation to the JIG Manager.

[5] Ensure all equipment, manuals,~ and suppl*ies have been "

returned to their original location.. .....

. PNPS NON-QUALITY.

EMERGENCY " RELATED :EP-PI-261 Revision 4 Eat. *jera" PLAN PUBLIC PROCEDURE

~'INFORMATION ..

PROCEDURES R.E=FERENCE USE Page " 19 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet I of 4 Name: __________________________ . Date:______

JIC Technical Advisor NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response

., Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IFE you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following: **

(1) Ensure any arriving federal or Commonwealth represe~ntatives have ID/credentials, log in and receive an access badge.. . -. .*

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance.

and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

  • ,*:* PNPSNON-QUALITY-SEMERGENCY" RELATED EP-PI-261 Revision 4

-LAN PUBLIC PROCEDURE . . -.

PROCEDURES REFERENCE USE Page '20 of' 129 Joint Information center (JIC) Operations ATTACHMENT 9.2 ... JIC TECHNICAL ADVISOR Sheet 2 of 4. . .', .,

Notes

[4] Report to the Company Spokesperson and obtain the Emergency Classification and plant status.

1,2 Activation ,

[1] Ensure the telephone link to the EOF Public Information Liaison is operable using the Emergency Telephone .

Directory.

[2] Review news releases issued prior to Joint Information ,

Center activation.

[3] Report to the Company Spokesperson when your emergency response position can be declared operational.*

2.0 Facility Operation 2.1 Operation *

[1] Monitor the Mitigation Line to keep abreast of station activities, as possible.

[2] Promptly notify the Company SpokesPerson and the JIC .* ...

Manager of Emergency Classification changes. .. : * .

[3] IF an Emergency Classification change occ~urs While a ,. ,"

news briefing is in progress, THEN notify the JIC Manager ..

to request the Media Liaison to inform the Company .. ... _

Spokesperson of the change. .. ,

[4] Assist the Company Spokesperson in preparing 'for news" briefings using data sheets and information provided by the EEO.

[5] Assist the Company Spokesperson by ensuring appropriate graphics and schematics &re in place prior to each news briefing.

  • ii PNPS NON-QUALITY S nr /EMERGENCY RELATED EP-PI-261 Revision 4 Erte *y PLAN PUBLIC PROCEDURE-INFORMATION - ________________

PROCEDURES REFERENCE USE Page 21 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet 3 of 4 Notes NOTE The JIC Technical Advisor should remain in the PNPS Work Room during news briefings to assist with questions, rumors, and misinformation, and to monitor the news briefing conference line for unanswered questions that can be readily answered.

16] As requested by the Company Spokesperson, attend news -

briefings and remain available to assist the Company Spokesperson and the Commonwealth/Federal Public Information Officers with graphics (e.g., pointing to item of discussion, changing physical and electronic Smartboard graphics, etc.).

[7] Provide technical background information and briefings to the news media located in the Joint Information Center Media Briefing Room. Restrict information and briefings to onsite activities, nonemergency nuclear power plant operations, and radiation fundamentals.

[8] Assist the Media Liaison b~y respon~din~g to,-news media inquiries about plant design, plant systemS:, and radiological terminology. DO NOT specu~late about the emergency developments and their effeCts:. ;* *

[9] Monitor or designate a monitor for the Emergency '";;

Director's briefing line to the EOF to ensure continuous responsiveness to incoming calls.

ATTACHMENT 9.2 "JIC TECHNICAL ADVISOR Sheet 4 of 4 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radioiogical conditions, and any actions that have been comPleted or are in progress.

(c) Inform the position's immediate supervisory position ,

and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board,, ensure your, replacement signs in, and turn over the position binder and facility badge to the new position replacement. "* ' ,:*.**~.*,

3.0 Facility Deactivation... ,. ...

3.1 Termination * .. *"..

[1] Gather all records, logs, and doc:uments and turn them ':. ..

over to the JIC Manager.

[2] Assist in returning work areas to their pre-emergency' "

condition.

[3]. Notify the JIC Manager wheh p)osition is deac*tivated.

PNPS NON-QUALITY i*EMERGENCY RELATED EP-PI-261 Revision 4 F,,nteraov .PLAN PUBLIC PROCEDURE

~ INFORMATION PROCEDURES REFERENCE USE Page 23 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 1 of 6 Name: ________________________ Date: ________

Media Liaison NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have' ID/credentials, log in and receive an access badge. -'

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.1 7, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with activation of the Media Briefing Room.

Provide direction to personnel arriving to assist in the set-up of the Joint Information Center.

[3] Begin and maintain a log of your work activities.

PNPS NON-QUALITY

/:"* EMERGENCY RELATED EP-PI-261 Revision 4 Ss,ie~o .PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 24 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 2 of 6 Notes 1.2 Activation

[1] Report to the JIC Manager and obtain the Emergency Classification and plant status.

[2] Ensure sufficient copies of news releases distributed prior to Joint Information Center activation are available in the Media Briefing Room.

[3] Verify the following:

(a) Media information is available.

(b) Graphics and audio/video equipment are in place and operable. (The 50-mile EPZ map should not be displayed unless requested by the MEMA Public

  • Information Officer.)

(c) The most current EmergencY Classification level is posted.

(d) Public Information Officer position nameplates are displayed on the briefing taible.

(e) Copies of news releases are available=.

[4] Ensure the Joint Emergency Public Information Board contains current information.

[5] Conduct a briefing with JIC staff, if not already performed.

Review the news releases and assign the following responsibilities:

(a) Obtaining new news releases during news briefing.

(b) Assisting the Logistics Coordinator with media representatives.

  • .*PNPS NON-QUALITY,.
  • =EMERGENCY RELATED EP-PI-261 Revision 4 Ertry PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 25 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 *MEDIA LIAISON Sheet 3 of 6 Notes (c) Ensuring news media representatives receive copies of news releases and are made aware of other available information.

(d) Maintaining the status boards, announcing the time of the next briefing, and announcing any joint events.

(e) Ensuring news media representatives in the area are aware of the next scheduled briefing. This information may be announced in the Media Briefing Room.

(f) Recording all unanswered questions during news briefings.

[6] Report to the JIC Manager when the staff and the Media. /

Briefing Room can be declared operational.

(a) Report the number of media representatives who have arrived.

[7] Coordinate with the Logistics Coordinator and the JIC Manager when media representatives will be allowed to enter the Media Briefing Room and the*Media Phone Room.

  • ii ,PNPS i:* NON-QUALITY EMERGENCY RELATED - EP-PI-261 Revision 4 Eriifterax,-

5; PLAN PUBLIC INFORMATION PROCEDURES PROCEDURE REFERENCE USE Page

  • 26 of 129 0

Joint Information Center (JIC) OperatiOns ATTACHMENT-9.3 "'MEDIA LIAISON Sheet 4 of 6....

Notes 2.0 Facility Operation 2.1 Operation

[1] Ensure news media representatives are notified of scheduled news briefings.

[2] Periodically brief incoming media representatives on Joint Information Center guidelines and briefing protocol using Attachment 9.28, Media Liaison Media Briefing Script.

Additional topics can include:

(a) Discussion of information available for media.

(b) Availability of phones for media use in the Media Phone Room.

[3] Attend Coordination Meetings to prepare agenda and visual aids in the Media Briefing Room. .. '

[4] Obtain a list of participants from the Agency Coordinator in* ,. .

accordance with Attachment 9.18, Spokesperson and Public Information Officer List, and discuss the order in" .

which they are to be introduced and seated,:and the * . .,

graphics which they wish to have displayed.  :. ,

[5] Ensure the appropriate nameplates are placedon the .. '*,

speakers' tables in the order specified during the .**

Coordination Meeting. .'-

[6] Moderate news briefings and provide resource and...

background information to the news media:-

(a) Announce the format that will be used in presentations and questions and answers.

(b) Introduce each spokesperson with~his or her title and *,-

the company or agency he/she represents.

PNPS NON-QUALmITY S"

  • EMERGENCY RELATED : EP-PI-261 Revision 4 Ertry PLAN PUBLIC PROCEDURE" S INFORMATION PROCEDURES REFERENCE USE Page 27 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 5 of 6 '

Notes (c) Assist spokespersons by directing questions to the appropriate agency or company for response.

[7] Obtain record of unanswered questions at the end of news briefings and submit to the JIC Manager for resolution. *.

[8] Notify the JIC Manager of requests for interviews with the "

Company Spokesperson, JIC Technical Advisor, or governmental officials. ..

[9] Report unusual inquiries, problems, and. trends to the JIC Manager.

[10] Attend JIC staff briefings as required.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE.N perform a formal turnover as follows:* - -

(a) Review status boards, ,WebEOC facility log, and, other information with the; position replacement as, appropriate. ,,. . ,

(b) Provide a briefing on the emerge ncy,. radiological . .

conditions, and any actions tbat have been, ....  :..

completed or are in progress.

(c) Inform the position's immediate supervisory position, and affected staff that you are transferring* ..

responsibility for the position to the replacement individual. *.* . ...

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new Position replacement.

PNPS NON-QUALITYj

,,* EMERGENCY RELATED .... EP-PI-261 Revision 4 EnJ~i/teroy PLAN PUBLIC PROCEDURE

'0 INFORMATION PROCEDURES "REFERENCE USE Page ,.28 of 129 Joint. Information-Center (J IC) ,Operations ATTACHMENT 9.3 .. ...... .... ,MEDIA LIAISON Sheet 6 of 6.. .... . ... .

3.0 Facility Deactivation Notes 3.1

~'[1]

Termination Upon notification from the JIG Manager to deactivate the 0

Joint Information Center facility, notify the news media representatives present that the facility is closing and that they may contact the PNPS Communications Office and the governmental agencies' public relations staff for further information.

[2] Notify JIG staff of the decision to deactivate the Joint Information Center and implement the following:

(a) Assign each staff member deactivation responsibilities (returning' the Media Briefing Room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics, audio and video equipment to storage area).

(b) Ensure supplies, equipmen't, and* manuals are- "

returned to their respective areas: ..... --

(c) Notify the JIG Manager when the Media Briefing Room is deactivated and the staff is-prepared to 6. .

leave the facility.: " . .. . . . . ..'. ..

S(d) Turn over all records maintained throughout the emergency to the JIG Manager. "- '

PNPS NON-QUALITY

  • I,:r'-V .PLAN PUBLIC

-*-" PROCEDURE

" J INFORMATION _____

PROCEDURES REFERENCE USE Page 29 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet I of 7 Name: ________________________ Date: ________

JIC Manager NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation AA ff gal gal hors hors orNOTE orthe facility to be operational under optimum conditions has been established for the .JIC.

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the, facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonweelth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

r EMERGENCY RELATED EP-PI-261 .. . Revision 4 S! Entero/ PLAN PUBLIC PROCEDURE INFORMATION -____._

PROCEDURES REFERENCE USE , Page 30 of 129 Joint Information Center (JIC) Operations ..

ATTACHMENT 9.4 JIC MANAGER Sheet 2 of 7 Notes

[2] Ensure facility activation functions are underway in accordance with Attachment 9.17, Joint Information Center

-Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Direct Joint Information.Center activation using Joint Information Center staff.

,[3] Receive reports when activation is complete.

(a) Ensure the Joint Information Center is properly set up. Ensure the Media Briefing Room is ready to receive reporters. .

(b) Coordinate with the EOF Manager the synchronization of clocks with the Control Room.

(c) Notify the Company Spokesperson when activation of the Joint Information Center has been .completed. ...

See Attachment 9.30, Declaration of JIC Operational Guidelines. ... "; ""

[4] Receive notification from the Company Sp~k~esperson that the Joint Information Center has been declared operational.

[5] Notify the Joint Information'C~nter staff that the Joint *' ""  :

Information Center has been declared operational and has:

assumed primary responsibility for EmergencY Public Information activities. '*'

[61 Notify the Nuclear Information Duty Officer, the Emergency "Director, and the Press Release Writer that the Joint Information Center is operational.

[7] Ensure the JIC Log Keeper initiates an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

    • PNPS .,*NON-QUALITY , .

!te PLNPBI POCDi=EMERGENCY RELATED EP-PI-261 Revision 4 INFORMATION' PROC*EDURES REFERENCE USE Paige 31 of 129 Joint Information Center (JIC) Operations ATrACHMENT 9.4 .... JIC MANAGER Sheet 3 of 7 Notes 1.2 Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIC Manager, the Company Spokesperson, and the Emergency Director will direct the relocation of operations to the Alternate JIC. The Alternate JIC is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint In formation Center".)

[1] Obtain the current Emergency Classification, overail plant status, and assessment of news media response from the Company Spokesperson or the Nuclear Information Duty Officer.

[2] Ensure that any news releases generated by the Nuclear Information Duty Officer* have been received by the Joint Information Center, the Emergenicy Operations Facility, and the Corporate Emergency Ce~nter and have been properly logged (numerically) by the JIC Log Keeper and distributed to the Press Release Writer and Company Spokesperson.

Review these materials... .,

[3] Brief the Joint Information Center staff on the elmergency condition and public statements made thus~far.

[4] Verify that Joint Information center staff, the EOF, and the Corporate Emergency Center continue to receive Copies of the news releases through the JIC Administrative T~eam.

  • l PNPS NON-QUALITY -

-* Enterav. PLAN PUBLIC PROCEDURE INFORMATION"-

PROCEDURES REFERENCE USE ,Page" 32 of 129 Joint Information Center (JIC) Operations ATTACHMENT,9.4 JIC MANAGER-Sheet 4 of 7.. .

Notes 2.0 Facility Operation 2.1 Operation

[1] Coordinate information flow among the Media Liaison, the JIC Technical Advisor, the Inquiry Response Coordinator, the Information Coordinator, the Company Spokesperson, and the Corporate Emergency Center as described below:

(a) The Media Liaison moderates press briefings and provides resource and background information to news media; maintains a record of unanswered or recurring inquiries, misconceptions, and rumors.

(b) The JIC Technical Advisor supplies descriptions and explanations of technical facts and events pertaining.

to the emergency as requested.

(c) The Inquiry Response Coordinator'supplies feedback to the Information Coordinator on media inquiries, , ..

concerns, misconceptions, and rumors, and provides approved information on PNPS actions to mitigate.,

the emergency to callers. ..

(d) The Media Monitor supplies feedback to the Information Coordinator on media broadcasts, ...

including rumors and misconceptions., so that they; .. ,.

may be addressed in s~ubsequent news briefings or ,*:

"' ~news releases. ..... "*

[2] Ensure the EOF Manager providles information to the Public ""::

Information Liaison on actions taken by ;the, Corporate .

Emergency Center on the availability of resources to support the emergency,. Request the Press Release Writer ,.

to include this information in a news release(s).

[3] Determine the level of staffing needed for each shift and notify the Administration and Logistics Coordinator at the EOF if additional staff members are needed.

PNPS NON-QUALITY '

- Eit ,aPLAN PUBLIC. PROCEDURE-

~' INFORMATION _ ____

PROCEDURES* REFERENCE UsE Page 33 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.4 *J IC MANAGER Sheet 5 of 7 Notes

[4] Ensure phone inquiries received by the Inquiry Response Coordinator are processed using appropriate procedures.

[5] Review Inquiry Response Coordinator forms for trends,..

rumors, or misinformation.

[6] Inform the Company Spokesperson of any rumors or "

misinformation received from the Media Monitor or Inquiry" Response Coordinator that need to be verified and/or' resolved prior to the next news briefing.

[7] Inform the Company Spokesperson of the resolution of any rumor/misinformation for corrective action at the next news briefing.

[8] Provide or ensure assistance with distribution'of potassium iodide (KI) to JIC Entergy personnel as requested and authorized by the ED through the EOF Radiological Assistance Coordinator.

(a) A supply of potassium iodide (Ki), is stOred and available at the JIC Work Room 'in the Forms File box.

2.2 Facility Relocation ""!* * ***

[1] IF, due to radiological or other condition*S, the Joint' Information Center is found to be Uninhabitable, THEN "

discuss relocation of the Joint Information Center with the '...

Company Spokesperson and the Emergency Director.

[2] IF an evacuation directive is issued for Subarea 7, THEN discuss relocation of the Joint Information Center with the.

OfcrCompany Spokesperson and the MEMA. Public ... Information J

.... *,PNPS NON-QUALITY i EMERGENCY RELATED EP-PI-261 "Revision 4 En" /'tergyV PLAN PUBLIC PROCEDURE INFORMATION.

PROCEDURES REFERENCE USE Page 34 of 129 Joint Information Center (JIC) Operations, ATTACHMENT 9.4 JIC MANAGER Sheet 6 of 7

- Notes

[3] IF relocation of the Joint Information Center is under consideration OR upon the decision to relocate the Joint Information Center, THEN implement EP-PI-1 80, "Relocation of the Joint In formation Center", to support relocation efforts.

2.3 Position Turnover

[1] IF you are being relieved at the end of your shift or Your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boa'rds, WebEOC facility log, and other information with the position replacement as appropriate. ..

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress. ,..

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position .to*ther.eplacement '-,

individual. . " . ..  ; 1. . ...

(d) Sign off at the facility roster board, ensure your.;

replacement signs in, and turn over the position binder and facility badge to the new position .  :

replacement.* ... :. ,

S . PNPS EMERGENCY -NON-QUALITY RELATED EP-PI-261 Revision 4 E=:-ntermyO' PLAN PUBLIC INFORMATION PROCEDURE "PROCEDURES REFERENCE USE Page 35 'of 129 Joint Information Center (JIC) Operations

. o .

ATTACHMENT 9.4 JIC MANAGER Sheet 7 of 7Noe 3.0 Facility Deactivation 3.1 Termination

[1] IF the Company Spokesperson is evaluating a recommendation to deactivate the Emergency Public Information organization, THEN confer with the Media Relations Coordinator to determine whether or not news media interest has waned sufficiently to be handled by normal PNPS Communications resources.

(a) Recommend to the Company Spokesperson that the Joint Information Center be deactivated.

(b) Confer with other Public Information Officers (i.e.,

Commonwealth and federal agencies) to confirm that they no longer need the Joint Information Center to provide public information.

[2] Direct the Press Release Writer tO draft a news release that the Joint Information Center is closed and future inquiries should be directed to the PNPS Commu~nications Office. "

[3] Oversee deactivation of the Joirnt infOrmation Center.

Receive reports from the Media Liaison, the JIC Log Keeper, and the Press Release Writer when deactivation of their respective areas is complete.'.: .' ,

[4] Ensure all supplies, manuals, and equipment kIts have ' -

been returned to their respective locations.

[5] Inform the Company Spokesperson when deactivation is complete.

[6] Transmit all logs, records, documents, video recordings, and a report on Joint Information Center performance to the Emergency Planning Manager.

  • !!2 ~*PNPS NON-QUALITY
  • !,EMERGENCY RELATED .- . EP-PI-261 Revision 4 Enter~ov PLAN PUBLIC PROCEDURE "

bi INFORMATION * *____

PROCEDURES REFERENCE USE. Page 36 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.5 " INFORMATION COORDINATOR SheetlIof 5 ,

Name: _______________________ Date:________

Information Coordinator.,

, ~NOTE" Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IFyou are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:.,.-

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials,.log in and receive an access badge.

(2) Ensure any arriving media,**e detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is~operationaL . .

[2] Assist with activation of the. Joint information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and:JIC floor plans within the Emergency Telephone Directory).

[3] Begin and maintain a log of your work activities.

[4] Report to the JIC Manager and obtain the .Emergency Classification and plant status . . . ,

  • i*i .. PNPS NON-QUALITY ."

-! Enterov .PLAN PUBLIC PRCDE bi INFORMATION _____

PROCEDURES REFERENCE USE Page ""37 of 129

  • ~Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 2 of 5 Notes

[5]- Provide briefing to the Inquiry Response Coordinator, Phone Team Members (3), and Media Monitors (2).

(a) Advise JIC Manager when these positions are filled.

2.0 Facility Operation 2.1 Operation

[1] Oversee information flow including news release preparation and approval. The EOF Emergency Director (ED) is responsible for news release approval.

(a) Ensure draft news releases are forwarded to the Public Information Liaison in the EOF for Emergency Director (ED) approval (b) Ensure revisions to draft news releases made by the ED are incorporated into the draft news release.

(c) Ensure the distribution of the: news *releases by the Administrative Team.

[2] Provide administrative support to JIC saff (.including state, local, and federal agencies*). ...*: ** ,

[3] Ensure the distribution of significant information, including.

Dedicated Notification Network (DNN) forms announcing a change in Emergency Classification Level when faxed to -... "

the JIC.

(a) Ensure the forms are distributed to JIC personnel and state, local, and federal agencies..

(b) Immediately make the following copies and distribute, at a minimum:

(1) 1 copy for the JIC Press Release Writer (2) 1 copy for the JIC Technical Assistant

      • PNPS NON-QUALITY .
  • i-**EMERGENCY RELATED ' .EP-PI-26.1 Revision 4 Enirterg PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE .. Page 38 " of 129 Joint* Information Center (JIC) operations" ATTACHMENT 9.5 ." ,....INFORMATION C0ORDINATOR Sheet 3 of 5 ..

Notes (3) 4 copies for the Inquiry Response Coordinator (includes three copies for the Phone Team members)

(4) 2 copies for the Media Monitors.

[4] .. Ensure the Inquiry Response Coordinator is updated with the latest information available from the EO.F.

[5] IF the emergency is either escalated or terminated OR, other important information becomes available during a news media briefing, THEN ensure that the Company Spokesperson is aware of the information, through the Media Liaison, prior to news media briefing being ended.

[6] Monitor feedback from the Inquiry Response Coordinator regarding any rumors or misinformation from Phone Team members via WebEOC or manually.

[7] Discuss with the JIC Manager and/or the Company, Spokesperson strategies for ensuring all* rumors and misinformation are addressed. LFX there are rumors concerning offsiteissues, THEN provide information to state Public Information Officers, etc.

[8] Ensure the Inquiry Response Coordinator, Media Monitors, and the Press Release Writer are promptly informed of any ,.*

escalations in the emergency classification.

[9] Attend prebriefings with the Company Spokesperson and ,

  • the Commonwealth in the, Communications Area..-

S*PNPS NON-QUALITY

        • EMERGENCY RELATED EP-PI-261 Revision 4 En*jrteravt/ PLAN PUBLIC " PROCEDURE

~' INFORMATION -_____

PROCEDURES REFERENCE USE Page 39 of 129 Jointl nformation Center (JIG) Operations ATTACHMENT 9.5 ., INFORMATION COORDINATOR Sheet 4 of 5 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and

  • other information with the position .replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for thie position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn *0ver the position binder and facility badge to the nfew position replacement. - * : -:"

3.0 Facility Deactivation 3.1 Termination , * .. * *.

[1] Upon notification from the JIG Manager to deactivate the Joint Information Center facility, notify the Inquiry Response  :".

Coordinator, the Press Release Writer, the JIG Technical Assistant, and the Media Monitors that the facility is being deactivated.

PNPS NON-QUALITY

,*,;= EMERGENCY RELATED EP-PI-261 - Revision 4

- EriteiFgy. PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE .- Page 40 of 129 Joint Information Center (JIG) operations

  • ATTACHMENT 9.5 " INFORMATION COORDINATOR Sheet 5 of 5 ... .... .

Notes

[2] Assist with the deactivation of the Joint Information center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the staff is prepared to leave the facility.

ATTACHMENT 9.6 ' JIC LOG KEEPER Sheet 1 of 5 Name: _________________________ Date: ________

JIC Log Keeper NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIG, Obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

SPNPS NON-QUALIrY .

,**:**°EMERGENCY RELATED EP- PI-261 Revision 4 EPLAN yPUBLIC PROCEDURE IN~FORMATION PROCEDURES REFERENCE USE Page 42 of 129 0

JointlInformation Center (JIC) Operations*

AkTTACHMENT 9.6 ..... JIC LOG KEEPER Sheet 2 of 5 Notes

[3] Initiate an Emergency Log of major events, decisions, communications, and actions at the JIC via the facility log in WebEOC, if available, or manually.

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

(1) Place displays on PNPS Work Room WebEOC monitors with priority on the following displays or as directed:

  • Facility Log
  • Pilgrim EOF Video Feed
  • Inquiry Log (Display)

(b) IF computer in the work area is not working, THEN use an available computer in a nearby office, Inform the JIC Manager if computer is not working and where you are relocating to. Request support from ..

IT immediately.

[4] Report to the JIC Manager and obtain the Emergency Classification and plant status. --- ' '

PNPS .NON-QUALITY SEMERGENCY " RELATED EP'PI-261 Revision 4 En':z**Zterwy" PLAN PUBLIC PROCEDURE

' INFORMATION _____

PROCEDURES REFERENCE USE Page 43 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.6 . .. JIC LOG KEEPER Sheet 3 of 5 Notes 2.0 Facility Operation 2.1 Operation

[1] Quickly gather and post (in the chronological order they occurred) the following information on WebEOC, if appropriate and available, and not already logged:

NOTE If Security event, ensure what information can be posted by discussing with the Information Coordinator, the JIC Technical Advisor, and/or the JIC Manager.

(a) PNPS news release number, title, and when published (b) Time of activation of the JIC (c) Arrival/setup by Offsite Spokesperson, (d) Time/# of Media Briefings (e) Protective Action Rec;ommendations (P'AR) from Commonwealth (not from PNPS)

[2] Assist the Information Coordinator with assigned duties as requested.

SPNPS NON-QUALITY

- jyPUBLIC PLAN PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page *44 of 129 Joint Information Center (JIG) op~erations*....

ATTACHMENT 9.6 JIC LOG KEEPER Sheet 4 of 5 Notes

[3] Ensure the Joint Emergency Public Information Board, News Release Board, and PNPS Work Room Status Boards are maintained.

[4] Ensure Commonwealth/federal agency information is included on the Joint Emergency Public Information Board.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

.(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

ATTACHMENT 9.6 JIC LOG KEEPER Sheet 5 of 5 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement *the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of.

news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the staff is prepared to leave the facility.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 S=Entergy.PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE "Page 46 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet I of 5 Name: _________________________ Date: ________

Inquiry Response Coordinator NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IFyou are the first to arrive at the facility, THEN,.

establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge. *..

(2) Ensure any arriving media are detained ,in th~e receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.* * .

[2] Assist with activation of, the Joint Information Center (see.

instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and *JIC floor plans within the Emergency Telephone Directory).,

(a) Ensure all Phone Team telephones are connected into the proper jacks and properly working.

(b) Ensure copies of official news releases (PN PS, state, local, and federal) are a*,ailable to Phone Team members.

PNPS NON-QUALITY

_*'""" EMERGENCY " RELATED I EP-PI-26*1 'Revision 4 En*Ftergy. PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 47 of 129

  • Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 2 of 5 Notes (c) Ensure current PNPS Emergency Public Information Calendar is available to each Phone Team member.

(d) Notify the Information Coordinator when Inquiry Response is operational.

[3] Use WebEOC to track inquiry response information, if available, or manually.

[4] Report to the InformatiOn Coordinator and obtain the Emergency Classification and plant status,.

2.0 Facility Operation" 2.1 Operation

[1] Attend Company Spokesperson/JIC Manager staff briefings to gather information to be used to respond to calls and to answer questions. -

(a) Brief Phone Team and Media Monitor. members on information gathered at the staff brief following Company SpokespersoniJIC ;Man~ager staff briefs.,

(b) Use WebEOC to enter inquiry information. ,

IF WebEOC is not available, THEN for~ward Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachmlent 9.'19) t[o the Information-Coordinator or appropr~iate agency for resolution.

(c) Monitor the public/media :inquiry calls, track trends,,

and refer questions on radiation or nuiclear ...

technology from the Phone Team to the JIC Technical Advisor.*

(d) Use WebEOC to enter response/correct information following issue resolution in consultation With Company Spokesperson and Information Coordinator.

.... PNPS NON-QUALITY EMERGENCY RELATED * , EP-PI-261 Revision 4

'Erntergr. PLNPUBLIC PROCEDURE -

PROCEDURES REFERENCE USE .Page .48 - of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQlUIRY RESPONSE COORDINATOR Sheet 3 of 5 .....

Notes

[2] Ensure Phone Team members are familiar with available information and are familiar with the use of the Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19).

[3] Review completed WebEOC data or Media/Public Inquiry -

Media Referral - Media Monitoring Log to identify rumors and trends.

(a) Report any trends, broadcasted misinformation, or plant-related questions to the attention of the Information Coordinator.

[4] Communicate frequently with the Information Coordinator to obtain current information and to supply feedback on media inquiries, concerns, misconceptions, and rumors.

[5] Ensure Phone Team members are aware of latest information from all news releases as soon as they are' distributed.

[6] Quickly pass on any major plant status changes and information on PNPS actions to the Phone:Team members so that they have accurate, up-to-;date information. You "

may also use the following sources of information: the briefing of the state officials prior to news media briefings and Emergency Alert System (EAS)/neWs releases from the state for Protective Action Directives, but remind the PhOne Team members to refer inquiries regarding offsite activities" ,

to the appropriate Commonwealth or local agency using ,.*.

contact information in the Emergency Public Information calendar.

[7] IF Security event, THEN do not release any information unless in news release or specifically from the Company Spokesperson, the JIC Technical Advisor, or the Incident Command Public Information Officer.

[8] Attend news briefings to gather information to be used to respond to callers' questions.

PNPS NON-QUALITY

  • ;;; " EMERGENCY' RELATED EP-PI-261 Revision 4 En==.terav" PLAN PUBLIC PROCEDURE

~'INFORMATION "

PROCEDURES 'REFERENCE USE Page '49 of 129 JointlInformation Center.(J IC) Operations ATTACHMENT 9.7 " . .INQUIRY RESPONSE* COORDINATOR Sheet 4 of 5 Notes

[9] Ensure all follow-up calls to telephone inquiries are performed expeditiously.

[10] Any JIC security issues should be forwarded to the Logistics Coordinator.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other informatio)n with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.-

(c) Inform the position's immediate supervisory position and affected staff that you are transferring ,,,-

responsibility for the position to the .replacement ,

individual._ .! - ... , . , ,

(d) Sign off at the facility roster boar~d, ensure your , .....

replacement signs in., and turn over the position binder and facility badge to the new position ... .. ..

replacement. ...

PNPS NON-QUALITY SEMERGENCY. RELATED .. EP-PI-26.1 "Revision 4 Entr . PLAN PUBLIC PROCEDURE.,.. .-. ..

INFORMATION .. .

PROCEDURES REFERENCE USE* Page 50 =of 129 .*

.... Joint Information.Center (JIC) operations ATTACHMENT.9.7 "INQUIRY RESPONSE COORDINATOR Sheet 5 Of 5 .....

3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement~the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning

  • equipment to storage area.

(b) Ensure supplies, equipment, alnd manuals are (c) returned to their respective areas.

Notify the Information Coordinator when your~area is S

deactivated and the Phone Team is prepared to leave the facility.

PNPS NON-QUALITY

.... 'EMERGENCY RELATED EP-PI-261 -Revision 4

-"- EutZerox, PLAN PUBLIC PROCEDURE '

0, INFORMATION ...

PROCEDURES REFERENCE USE Page 51 of 129 Joint Information Center (JIC) Operations .

ATTACHMENT 9.8 ,*MEDIA MONITOR Sheet I of 4 Name: _________________________ Date: ________

Media Monitor Name: _______________________

Media Monitor NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1,1 Facility Activation

[1] Report to the JIC, obtain an ac(*ess badge, and sign in on the roster board. -

(a) IF you are the first toarrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

(a) Obtain the Media Monitor binder, including Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) and Emergency Logs.

PNPS NON-QUALITY .

EMERGENCY RELATED - "EP-PI-261 Revision 4 EritFnerm~. ~"

PLAN PU BLIC INFORMATION PROCEDURE"

"* I.

,.PROCEDURES REFERENCE usE Page 52 of 129 Joint Information Center (JIG) Operations ATTACHMENT 9.8 ...... ... MEDIA MONITOR Sheet 2 of 4 ...... ..

Notes (b) Ensure radios, computer, TV monitors, and VCRs are operable.

(c) Review all news releases issued to date.

(d) Receive briefing from the Information Coordinator and/or Inquiry Response Coordinator.

(e) Notify the Information Coordinator when your " '

emergency position can be declared operational.

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually..

2.0 Facility Operation ,

2.1 Operation

[1] Monitor and record TV and radio broadcasts about the ..

emergency developments and respoQnse activities relating to' PNPS.

(a) Look for rumors or misconceptions. -* . .

[2] Maintain a log of broadcasts with a brief sfmmary of their '

  • contents. ,..

[3] Review news releases that are issued about the emergency to determine whether the broadcasts are accurate.

[4] IF misinformation or a rumor is broadcast, THEN complete a Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) via WebEOC or hard copy, as appropriate, and provide to the Inquiry Response Coordinator.

S . PNPS NON-QUALITY _

  • ,EMERGENCY RELATED I EP-PI-261 Revision 4 Erdera '

PLAN PUBLIC

~'INF=ORMATION _

PROCEDURE PROCEDURES REFERENCE USE Page 53 of 129" Joint Information Center. (JIC) Operations -

ATTACHMENT,9.8 ... MEDIA MONITOR

'Sheet 3 of 4 Notes

[5] Notify the Inquiry Response Coordinator if any additional personnel are needed to assist with monitoring media broadcasts.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows: .

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring ..

responsibility for the position to ithe r~epl'acement ..  :

individual.

(d) Sign off at the facility roster board, .ensure your ..

replacement signs in, and turn over the position binder and facility, badge to the new position replacement..

SPN PS NON-QUALITY Sr EMERGENCY RELATED EP-PI-261 Revision 4 EraLnergoy PLNPUBLIC PROCEDURES PROCEDURE:

REFERENCE USE, Page -"54 of 129 S

Joint Information center (JiC) o-pe:atlions ATTACHMENT 9.8 'MEDIA MONITOR" Sheet 4 of 4 ...

Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.. S (c) Notify the Information Coordinator when your area is deactivated and the Media Monitors are prepared to leave the facility. .

S

PNPS NON-QUALiTY'

'!l;:"EMERGEN*CY* RELATED EP-PI-261 ,Revision 4 Eu~terr,.y. PLAN PUBLIC PROCEDURE..'

~b INFORMATION ....

PROCEDURES REFERENCE USE Page 55" of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.9 ,oLOGISTICS COORDINATOR Sheet 1 of 3 Name: _________________________ Date: ________

Logistics Coordinator NOTE Steps may be performed concurrently or out of order as deem~ed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

[2] Assume responsibility for manning the front desk.

(a) Obtain the Securily box containing identification badges for incoming federal, Commonwealth; and media individuals if not already at the front desk station.

(b) IF a member of the JIC ERO has established a presence at the front desk, THEN relieve the individual to proceed with their assigned duties.

(c) Ensure any staff that may have arrived before the position was operational are signed in and badged.

[3] Ensure any arriving Entergy/PNPS or federal/Commonwealth Joint Information Center staff have ID/credentials, log in (see Attachment 9.21, Joint Information Center Sign-In Form), and receive an access badge.

[4] Begin and maintain a log of your work activities.

[5] Notify the JIC Manager when your emergency position can be declared operational.

ATTACHMENT 9.9 "LOGISTICS COORDINATOR Sheet 2 of 3 N....e.

2.0 Facility Operation 2.1 Operation

[I] Confirm with the Media Liaison that media representatives may be allowed into the Media Briefing Room or Media Phone Room.

[2] Once media representatives arrive, verify their identity and*

press credentials, and ensure they sign in on Joint Information Center Sign-In Form.

[3] Monitor front and rear access to the second floor staff work areas and do not allow media representatives to enter these areas.

(a) Request assistance from the Media Liaison in maintaining access control at rear of Media Briefing  :

Room.

[4] Request additional Security support through' the JIC " '

Manager if necessary, to maintain access~control.  :  ;

2.2 Position Turnoverl

[1] jF you are being relieved at the end of your si~ift or your position is otherwise being turned over, THEN perform a formal turnover as follows: ... * - '- "

(a) Review status boards, WebEOC *facility log, and ...

other information with the position replacement as appropriate.

(b)*, Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

SPNPS "'NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4

-'- En'-/ter OI

. PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 57 of 129 JOint Information Center (JIC) Operations.

ATTACHMENT 9.9 . .. LOGISTICS COORDINATOR Sheet 3 of 3 Notes (c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your .

replacement signs in, and turn over the position binder and facility badge .to the new position replacement. .

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information .Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of ..

news releases, bulletins, backgr,0unders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective a~reas... ..

(1) Once the Joint information center ha bee deactivated, collect all Entergy/PNPS personnel and federal/Commonwealth personnel badges.

(c) Notify the JIC Manager when your area is deactivated. .

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261. Revision 4 Ente~rgy/-v PLAN PUBLIC INFORMATION PROCEDURES PROCEDURE REFERENCE USE Page :58 of 129 0 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet I of 5 Name: _______________________ Date:________

Agency Coordinator NOTE ,

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility', THEN establish a presence at the* main desk and perform the following:

0 (1) Ensure any arriving federal orComnmonwealth representatives have ID/credentials, log in and receive an access badge...

(2) Ensure any arriving media are detained in the receiving hall until the Logisti~cs. Coordinator arrives to assume security for the entrance' and the facility is operatio'nal.*

[2] Assist with activation of the Joint information Center, concentrating on preparation of the Commonwealth/Federal Work Room. (See Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and JIC floor plans within the Emergency Telephone Directory.)

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

PNPS *NON-QUALITY SEMERGENCY" RELATED EP-PI-261" Revision 4 Eritergy*...O) PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 59 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 2 of 5 Notes

[3] Ensure sufficient copies of PNPS news releases distributed prior to Joint Information Center activation are available in the Commonwealth/Federal Work Room.

[4] Assist the Logistics Coordinator with identification of Commonwealth/federal representatives who may arrive without proper identification.

(a) Request confirmation through present representatives, as available.

[5] Develop a list of spokespersons, including spelling of names and titles, using Attachment 9.18, Spokesperson and Public Information Officer List. Provide cop ies of the checklist to both the JIC Manager and the Media Liaison.

[6] Verify that agency representatives are familiar with the Joint Information Center layout and resources., office equipment, and the telephone system as they arrive. *;

[7] Ensure each representative obtains available media information. * ,:.,..

[8] Request copies of agencY news rel~eases issued prior to Joint Information Center activation. Enisure co pies are distributed to Joint Information Center staff and :posted on the Joint Emergency Public Information News Release Board.

[91 Verify and inform the JIC Manager when the "

Commonwealth/Federal Work Room is operational.*--

[10] Begin and maintain a log of your work activities.

  • PNPS NON-QUALITY
  • _ EMERGENCY . RELATED
  • EP-PI-261 Revision 4 E*riteprog LA PUBLIC PROCEDURE'
  • IN~FORMATION _____

PROCEDURES REFERENCE USE Page , 60 , of 129 Joint Information Center (JIC) operations ATTACHMENT 9.10 AGENCY COORDINATOR Notes.

2.0 Facility Operation 2.1 Operation

[1] Ensure agency representatives are informed of emergency events at PNPS and of the status of PNPS news releases.

(a) Provide courtesy copies of PNPS news releases to Commonwealth/federal agencies prior to their distribution to the news media.

[2] Inform agency representatives when PNPS would like to brief the news media on developments. Assist the Company Spokesperson in coordinating a briefing time.

[3] Inform the Company Spokesperson and the JIC Manager when agency representatives would like to brief the news media. ,

[4] Using Attachment 9.22, Agency Coordinator coordination o Meeting Checklist, set up a time for tlhe coordination meeting prior to each news br~iefing and ,attend the meeting.,

Ensure the Company Spokesperson and the Media Liaison ..

are present. ,Work with the Media Liaison *to* establish, the '*

order of introduction and agenda.

[5] Notify the JIC Manager of any office-equiPment or telephone problems in the Commonwealth/Federal work Room. ,- i ,

[6] Ensure governmental agency information is included on the Joint Emergency Public Information Board with the assistance of the Media Liaison. Provide input as information becomes available. ,

[7] Rec'eive copies of unanswered questions from the Media Liaison after each news briefing and provide them to agency representatives to assist in addressing news media questions and concerns.

f** PNPS "NON-QUALITY EMERGENCY RELATED EP-PI-261 '" Revision 4 Etry PLAN PUBLIC PROCEDURE INFORMATION _ ____

PROCEDURES REFERENCE USE Page 61 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.10 ... AGENCy COORDINATOR Sheet 4 of 5 Notes

[8] Inform agency representatives of news media requests for individual interviews.

[9] Obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency Alert System (EAS) messages.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE.N perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate. *

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress:.... ..

(c) Inform .the position's immediate supe'rvisory pobsition and affected staff that you are transferring*, .. ..

  • responsibility for the pbsition':to th~e replacement individual. ...

(d) Sign off at the facility roster board, ensure your* '

replacement signs in, and turn over the position ..

binder and facility badge to the new position replacement. .

PNPS NON-QUALITY .

E egy EMERGENCY PLAN PUBLIC RELATED .:

PROCEDURE ,;

?EP-PI-261 Revision 4 INFORMATION REEECUS Pae , -62, o 19 PROCEDURES RFRNEUE Pg 2 o 2

" " ~~Joint.Information center (JiG) Operations . ..

ATTACHMENT 9.10 *."AGENCY. COORDINATOR" Sheet 5 of 5 . ... ....

Notes 3.0 Facility Deactivation 3.1 Termination

[1] Attend the meeting of agency representatives and the Company Spokesperson to determine whether public information activities can be handled through the N~clear Information Office and normal agency channels.

[2] Upon confirmation from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation.

of the Joint Information Center and implement the following:

(a) Assist with r'eturning the Commonwealth/Federal Work Room to its pre-emergency condition, gathering all copies of news releases, bulletins,

  • backgrounders and returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas..,- .,

(c) Notify the JIG Manager when your a rea is *: .

deactivated and the offsite agencies are prepared to leave the facility. ".-. .  :*'/ :"*

PNPS NON-QUALITY '

S EMERGENCY" RELATED EP-PI-261 "Revision 4 Eri'r,'ayOI. PLAN PUBLIC PROCEDURE S INFORMATION PROCEDURES REFERENCE USE jPage 63 of 129 Joint information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet I of 5 Name: _________________________ Date: ________

Administrative Team Member Name: ________________________

Administrative Team Member

  • NOTE.

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge..-.

(2) Ensure any arriving media' are detained in the*

receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Test all communications equipment including telephones, printers, and fax machines in the PNPS Work Room and Commonwealth/Federal Work Room.

PNPS NON-QUALITY,

    • -EMERGENCY RELATED -EP-PI-261 Revision 4
  • =-* gy. PLAN PUBLIC PROCEDURE , . ..

PROCEDURES REFERENCE USE ',Page 64.; of 129 Joint Information Center (JIC) Oper'ations ...

ATTACHMENT9.11 ...... ADMINISTRATIVE TEAM Sheet 2 of 5 ..

Notes (b) Inquire through the Information Coordinator to determine the status of news releases issued prior to Joint Information Center activation.

(c) Duplicate new releases, etc., as directed.

(d) Provide copies of new releases and other information  : -

to Joint Information Center staff.

(e) Report to the Information Coordinator to verify points of distribution within the Joint Information Center and the number to be distributed to each point.

(f) Transmit all new releases and other information to the Corporate Emergency Center. .

(g) Report to the JIC Manager when your emergency position can be declared operational. ,

[3] Begin and maintain a log of actions. Use the appropriate form or log, as assigned: . ., .

(a) Attachment 9.23, Status.Board Record Form, if WebEOC is not available' or not yet running. *° (b) Attachment 9.24, JIC Transmission Log,. for faxed or .

internet transmissions. *. . .. .

(c) Attachment 9.25, JIC Documernt/Duplication Log, as needed in high volume events.

(d) Attachment 9.26, JIC News Release Distribution Form, for JIC internet distribution and EOF.

S

SPNPS NON-QUALITY' *"'-

S ' EMERGENCY RELATED *EP-PI-261 Revision 4 Eri'Fterov PLAN PUBLIC PROCEDURE" INFORMATION PROC*EDURES REFERENCE USE . Page 65 of 129

.Joint Information Center (JIC) operations Set3o 9.11' ATTACHMENT . ... ADMIN ISTRATIVE TEAM Notes 2.0 Facility Operation 2.1 Operation

[1] All Administrative Team Members shall ensure news releases, news backgrounders, and news bulletins contain the media Phone Team numbers and are on PNPS" letterhead prior to distribution or transmission. :..

[2] All Administrative Team members shall ensure that the PNPS Work Room Status Board is updated.

[3] Administrative Team members shall transmit and distribute all approved and numbered news releaSes, chronologies, news bulletins, news backgrounders, and Other material in the quantities requested by the JIC Manager or the Information Coordinator (see At~tachments 9.25, *i JIC Document/Duplication Log, and 9.26, JIC News Release Distribution Form). . ,

(a) Distribute copies of news releases, chronologies, news bulletins, news backgrounders, and DNN notifications using the JIC News: Release Distribution Form (Attachment 9.26). " ' -*

(b) Transmit all approved PNPS news r-eleases, news bulletins, and news backgrounders as directed (see; Attachment 9.24, JIC Transmission Log)...

(c) Transmit all offsite news releases to the Corporate Emergency Center. _

[4] Administrative Team members shall assist offsite Public Information Officials and perform other duties as assigned by the JIC Manager.

ATTACHMENT 9.11. , ...... ADMINISTRATIVE TEAM*

Sheet 4 of 5.. ...

Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergencY, radiological~

conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate, supervisory position and affected staff that you are transferring.

responsibility for the Position to the replacement individual. " "

(d) Sign off at the facility roster board', ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY

- Eril.te'frV.y PLAN PUBLIC PROCEDURE*

INFORMATION*

PROCEDURES "REFERENCE USE Page 67' of 129 Joint Information Center (J IC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipmenit, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and you are prepared to leave the facility.

PNPS NON-QUALITY .

EMERGENCY RELATED EP-PI-261 Revision 4 PLAN PUBLIC PROCEDURE -

  • J INFORMATION -_____

PROCEDURES REFERENCE USE Page 68 of 129 Joint Information Center (JIC) Operations. ..

ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 1lof 4 Name: ________________________ Date: ________

Media Assistant Name: _______________________

Media Assistant NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.  : .

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials,-log in and receive an access badge.

(2) Ensure any arriving media are detained in the.

receiving hall until the Logistics, Coordinator arrives to assume security-fo~r the entrance and the facility is operational.

[2] Assist with activation of the Joint Info~rmation C*enter,. .

focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency. Telephone Directory).

(a) Ensure there is sufficient media information for distribution to the news media representatives upon their arrival.

, PNPS NON-QUALITYT-

  • jl*tc~o .... LAEMERGENCYINOMToPBI

... PRCuRRELATED ;EP-PI-261 Revision 4-

,,PROCEDURES REFERENCE USE Page 69 of 129 Joint Information Center (JIG) Operations ATTACHMENT 9.12 .,MEDIA ASSISTANT Sheet 2 of 4 Notes (b) Prepare a table for news releases and ensure sufficient copies of news releases issued prior to Joint Information Center activation are available. .

(c) Listen to the news briefing, identifY and record any -

unanswered questions asked by news media representatives, and give such questions to the .

Media Liaison after the news briefing.

(d) Assist news media representatives with their equipment.

(e) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation ...

2.1 Operation

[1] Greet news media representatives upon their arrival and

  • offer available information to them. *

[2] Assist news media representatives with ,background information without speculating about ~the emergenCy or the, actions taken by PNPS or governmental agencies.. -

[3] Post news releases in chronological order on the News Release Board and maintain an adequate supply. * ..

[4]* Assist the Media Liaison in maintaining the Joint Emergency Public Information Board. ' - ". .

[5] Report to the Media Liaison all requests for interviews and'

  • all trends of questions and news media needs.

[6] Refer technical questions to the JIC: Technical Advisor or recommend to the Media Liaison technical topics that may be included in the next briefing to assist the media representatives in understanding the emergency.

PNPS NON-QUALITY.

i*EMERGENCY RELATED EP-PI-261 Revision 4 Erittergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 70 " of 129 Joint InformatiOn Center (JIC) Operations ATTACHMENT 9.12 ... MEDIA ASSISTANT Sheet 3 of 4 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE__.N perform a

  • formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information* with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position -

and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY'

  • .*EMERGENCY RELATED EP-PI-261 Revision 4 En'-- h~truv. PLAN PUBLIC PROCEDURE

' ' INFORMATION - _ _

PROCEDURES REFERENCE USE Page 71 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 4 of 4 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Media Liaison to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Media Liaison when the area is "

deactivated and the Media Assistants are prepared to leave the facility. ,

PNPS NON-QUALITY .

  • '5 . EMERGENCY RELATED EP-PI-261, Revision 4 EnterTIfov. PLAN PUBLIC PROCEDURE INFORMATION .

PROCEDURES REFERENCE USE .Page '72 of 129 Joint information center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 1 of 3 Name: ________________________ Date: ________

A/V Assistant Name: ________________________

A/V Assistant 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following: ,- ,,.

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility'is operational. **...*  ;

[2] Assist with activation of the Joint Information Center .

focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Set up the public-address system and ensure it is operable. Refer to the flOor plan under the Joint Information Ctr tab in the Emergency Telephone, Directory.

,*.PNPS NON-QUALiTY.

SEMERGENCY RELATED EP-PI-261 Revision 4

- Energv

, PLAN PUBLIC INFORMATION _

PROCEDURE PROCEDURES REFERENCE USE Page 73 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 2 of 3 Notes (b) Set up the video camera using the Media Briefing Room Sound System Wiring Diagram and ensure it is operable.

(1) Open A/V Equipment Box lock on rolling dolly to obtain A/V spare equipment, batteries, etc.

(c) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Verify prior to each news briefing that audio and video equipment are operable. ..

[2] Record (with video and audio) each news briefing held in the Joint Information Center.

[3] Record individual interviews with the Company.

Spokesperson upon request.

2.2 Position Turnover"':* ...

[1] IF you are being relieved at the end of your shift or your:

position is otherwise being turned over, THE._N perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

PNPS NON-QUALITn.

  • ,*EMERGENCY RELATED '.EP-PI-261 .. Revision 4

-Ertrv PLAN PUBLIC PROCEDURE.*, '

' *O INFORMATION ____. -.

PROCEDURES REFERENCE USE .. Page 74 of 129 Joint Information ,Center. (JIC) Operations .. .

ATTACHMENT 9.13 ' A/V ASSISTANT Sheet 3 of 3 Notes (c) lnfor~m the position's immediate supervisory position and affected staff that you are transferring.

responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Media Liaison to deactivate the Joint Information Center facility,, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounder's; returning.

equipment to storage area. -:-.*

(b) Ensure supplies,, equipment, .and manuals are returned to their respective areas.' .,;*

(c) Notify the Media Liaison when the area is, -. .

deactivated and the A/V Assistants are prepared to, leave the facility. .- ,

  • ,**...EMERGENCY" RELATED EP-PI-261 Revision 4 Enterov. PLAN PUBLIC PROCEDURE INFORMATI ON PROCEDURES REFERENCE USE Page . 75 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 1 of 5 Name: ________________________ Date:________

Phone Team Member.

NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at.the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge..

(2) Ensure any arriving mnedia~are detained in ,the receiving hall until the Logistics Coordinator.

arrives to assume security for the entrance and the facility is operational:.  :**'

[2] Assist with activation of the Joint Information Center focusing on the PNPS Work Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the work area.

(b) Test telephone equipment and ensure it is operable.

    1. Etr7 EMERGENCY RELATED EP-PI-261 Revision 4 Ertr~y PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE use Page 7*6 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 2 of 5 ..

Notes, (c)' Obtain the Phone Team binder including Media/Public Inquiry -Media Referral - Media Monitoring Log (Attachment .9.19), Emergency Logs, and reference materials.

(d) Review all news releases issued to date.

(e) Receive a briefing from the Information Coordinator,-

and/or the Inquiry Response Coordinator.

(f) Notify the Inquiry Response Coordinator when your ,

emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] *'Respond to inquiries about the emergency at PNPS by referring to printed material such as news releases, posted "

Emergency Classification level sign~s,.Eme~rg~ncy Public :

  • Information Calendar, and background and reference material without speculating about emergenCy ' "

developments. * .  :..

PNPS NON-QUALITY EMERGENCY* RELATED EPP-6 Revision 4 Enterov PLAN PUBLIC PROCEDURE "

t INFORMATION PROCEDURES REFERENCE USE Page 77 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.14 .... -' PHONE TEAM Sheet 3 of 5.

Notes

[2] Refer inquiries about activities and protective actions (sheltering and/or evacuation) to the appropriate Commonwealth or local agency and recommend that the caller tune in to the Emergency Alert System (EAS) stations (phone numbers and radio station listings are found in the Emergency Public Information Calendar).

(a) Initially respond to phone calls as follows: "Hello, this is the Pilgrim Station Joint Information Center.

May I help you?"

(b) Use the Media/Public Inquiry - Media Referral -

Media Monitoring Log via WebEOC or hard copy (Attachment 9.19) to record nature of the phone call and caller information using back of hard copy if additional space is needed.

(c) Listen for key words such as "sabotage", "injuries",

"explosion", or "fire" to determine potential fort misinformation or rumor; ......

(d) Complete an entry. on the .log, or hard' copy for each call received. Periodically proVide completed forms '

to the Information Coordinator and the Inquiry-Response Coordinator if Used.,

(e) Immediately notify the Inquiry Response Coordinator of any potential misinformation or rumor calls. Periodically check with the Inquiry Response Coordinator for a status of the identified calls.

PNPS NON-QUALITY.

EMERGENCY RELATED EP-PI-261 Revision 4 Eri/tlerOv , PLAN PUBLIC' PROCEDURE ,

INFORMATION PROCEDURES REFERENCE USE page . 78 of 129 Joint Information Center (J IC) Operatibons Set4o 9.14 ATTACHMENT .... PHONE TEAM Notes NOTE, Phone Team phones should NOT be taken off the hook unless directed to do so.

[3] Refer legal, financial, employee, and federal

-government-related inquiries to the, Entergy Corporate Emergency Center.

2.2 Position Turnover ,

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate. .0 .

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have. been completed or are in progress.-, .. . . ,.. .

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

  • P NPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 Fut

'nerox , PLAN PUBLIC PROCEDURE ..

~b~' INFORMATION _____

PROCEDURES REFERENCE USE -Page 79 of 129 Joint Information Center (JIG) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center, and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Gather records and documents and turn them over to the JIC Manager.

(d) Notify the Information Coordinator when the area* is deactivated and the Phone Team is prepared. to leave the facility.

PNPS NON-QUALITY

    • EMERGENCY RELATED EP-Pi-261 Revision 4 Eritergy. PLAN PUBLI PROCEDURE PROCEDURES REFERENCE USE Page 80 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 5 .... PRESS RELEASE WRITER Sheet I of 6 Name: _________________________ Date: ________

Press Release Writer NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or, Commonwealth representatives have ID/credentials, log in, and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security, for* the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

PNPS NON-QUALITY'

/ ;!*" EMERGENCY RELATED I EP-PI-261 Revision 4 Eri::-'-:'-' tergy PLAN PUBLIC PROCEDURE r~~"INFORMATION PROCEDURES REFERENCE USE Page 81 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 -- PRESS RELEASE WRITER Sheet 2 of 6 Notes

[3] Establish contact with the Public Information Liaison in the EOF.

(a) Determine the Emergency Classification level and plant status with the assistance of the Public Information Liaison. Use copies of the Essential Information Checklist (EP-I P-100, "Emergency Classification and Notification'), if available, or use as a checklist for information gathering.

(b) Review and log news releases issued prior to the EOF/JIC activations.

NOTE During Security events, preapproved news releases are to' be used. If unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security CoordinatOr....

[4] Establish news release writing work~place.,,-.

(a) Verify t~hat word-processing computer equipment is operational. .

(b) Obtain administrative supplies as needed.

(c) Verify that template information is available on the computer.

(d) Confirm availability Of WebEOC to transmit and confirm news release content.

[5] Ensure a telephone communications link with the Joint Information Center and EOF podium is established.

[6] Advise the JIC Manager when your position is operational.

  • i- PNPS NON-QUALITY ,

SEMERGENCY* RELATED "EP-PI-261 Revision 4

  • Erntergy PLAN PUBLIC PROCEDURE-
  • INFORMATION -_____

PROCEDURES REFERENCE USE Page 82 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 **PRESS RELEASE WRITER Sheet 3 of 6 Notes 2.0 Facility Operation 2.1 Operation NOTE During Security events, preapproved news releases are to be used. If unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security Coordinator.

[1] Draft news releases, in coordination with the JIC Technical Assistant, using the public information templates and available information provided by the EOF Public Information Liaison, the Information Coordinator, and the JIC Manager in accordance with WebEOC instructions and any additional available guidance..

(a) Unless superseded by breaking events, an initial*

draft news release annOUncing thieactiv~ation of the Joint Information Center and other emergency response facilities as they become, operational should be developed. ... * ; .

[2] IF updates are received from the Public Infor~mation..

Technical Assistant, THEN utilize information in draft news releases about emergency developments.

[3] Upon completion of a draft news release, direct the Public Information Technical Assistant to have the Company .

Spokesperson review its content for technical accuracy and.

applicability.

,**PNPS NON-QUALITY

"* EMERGENCY RELATED EP-PI-261 Revision 4

- Entergy. PLAN PUBLIC PROCEDURE INFORMATION . .

PROCEDURES REFERENCE USE Page 83 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 .... PRESS RELEASE WRITER Sheet 4 of 6 Notes

[4] Complete revisions as requested by the Company Spokesperson/JIC Technical Advisor"and then transmit the reviewed news release via WebEOC or fax to the EOF Public Information Liaison for approval via signature by the Emergency Director.

(a) Receive and make revisions to news releases as requested by the ED through the Public Information.

Liaison.

[5] Receive copies of the signed, approved news releases on company letterhead via fax or electronically from the Public Information Liaison.

[6] Distribute and/or transmit copies of approved, signed news releases as indicated on the JIC News Release Distribution Form, Attachment 9.26.

[7] As requested, develop news bulletins for urgent news statements. Ensure the Public Information Liaison/Emergency Director is aware Of :their content and" the intent to release the information. * .. *'

[8] Develop news backgrounders to porovide reference or background material as time permits. Ensure the Public Information Liaison/EmergencY Director is aware of their content and the intent to release the information.  :

[9] Perform other writing duties as requested by the Company Spokesperson or the JIC Technical Advisor.

[1 0] File a copy of the news release signedby the ED on the Public Information Computer for reference.

[11] Brief the Public Information Liaison on news briefings, rumors, and other emergency public information activities as appropriate.

PNPS NON-QUALITY .

EEGNYRELATED EP-PI-261 Revision 4

"- En.Ftefro-v PLAN PUBLIC -PROCEDURE "

PROCEDURES REFERENCE USE Page .84 of 129 Joint Information Center (J IC) Operations" ATTACHMENT 9.15 " PRESS RELEASE WRITER Sheet 5 of 6 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immedliate supervisory position and affected staff that you are transferring responsibility for the Position to the replacement individual...

(d) Sign off at the facility roster board, ensure your replacement signs in, and. turn over the position binder and facility badge to the new position replacement.

,*PNPS NON-QUALITY

- EMERGENCY RELATED EP-PI-261 Revision 4 E!nterovy PLAN PUBLIC PROCEDURE..."

INFORMATION PROCEDURES REFERENCE USE Page 85 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEA*SE WRITER Sheet 6 of 6 3.0 Facility Deactivation Notes.

3.1 Termination

[1] Upon notification from JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Ensure copies Of all documents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the Information Coordihator* *:'

(c) Notify the Information Coordinator when the area is deactivated and the news release writing staff is prepared to leave the facility.

SPNPS

  • ,i EMERGENCY NON-QUALITY, RELATED EP-PI-261 Revision 4

'Er, ytergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE "page 186 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.16 "PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet1 of 4 Name: _______________________ Date:________

Public Information Technical Assistaht' NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following: ..

(1) Ensure any arriving federal or Commonwealth:

representatives have ID/credentials,ilog in and' ..

receive an access badge.

(2) Ensure any arriving media are d:etained in :the receiving hall until the *Logistics Coo'rdinator ""

arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Jointinformation Center :(see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the Public Information work area.

(b) Obtain administrative supplies from the mobile cabinet.

PNPS NON-QUALITY

  • EIEMERGENCY RELATED EP-PI-261 Revision 4 Lrter-vy PLAN PUBLIC PROCEDURE: .. .

INFORMATION _ ____

PROCEDURES REFERENCE USE Page 87 of 129 Joint Information Center (JIG.) Operations ATTACHMENT 9.16 "PUBLIC INFORMATION *TECHNICAL ASSISTANT Sheet 2 of 4 Notes (c) Test all equipment including computer, scanner, printer, telephones, and fax machines and report any equipment problems to the Press Release Writer.

(d) Begin documentation of EOF Public Information activities.

(e) Report to the Press Release Writer when your

  • emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Maintain control and distribution of ,Public information reference materials.

[2] Assist the Press Release Writer by maintaining a record of all major events, telephone calls, status of news releases, personnel changes, and briefings, including.Corporate ..

response, if applicable. ... . ...

[3] Obtain information from status boards (e.g., WebEOC, Plant Status Board, Events Board, etc.),-forrns and briefings in:

the EOF.

(a) Brief the Press Release Writer o'n emergency developments using the information gathered.

[4] Maintain telephone communications with the EOF Public Information Liaison.

PNPS NON-QUALITY

  • ,=EMERGENCY RELATED EP-PI-261. Revision 4 E-nt.*//er:ov." PLAN PUBLIC PROCEDUREI

1 INFORMATION _____

PROCEDURES REFERENCE USE .Page 88 of 129

" ~Joint Information Center (JIC) Operations ATTACHMENT 9.16 .. .PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 3 of 4 Notes NOTE Document numbers should be assigned in numerical order using .24, JIC Transmission Log.

[5] Ensure transmission and/or distribution of all news releases, chronologies, news bulletins, news backgrounders, and other material in a timely manner (see Attachment 9.26, JIC News Release Distribution Form).

[6] Ensure draft emergency news releases are provided to the Emergency Director for his/her review and signature approval.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your ..

position is otherwise being turned over, THEN perform a formal turnover as follows: ,. .. :

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate. '. . ..

(b) Provide a briefing on the emergency, radiological conditions, and any actions that ,have been completed or are in progress. *.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

PNPS NON-QUALITY "

EEGNYRELATED EP-PI-261 Revision 4

~Etrv PLAN PUBLIC PROCEDURE' INFORMATION -_ ____

PROCEDURES REFERENCE USE Page 89 of 129 Joint Information Center (J IC) Operations ATTACHMENT 9.16 .. . . .PUBLIC INFORMATION .TECHNICALASSISTANT Sheet 4 of 4 Notes (d) Sign off at the facility roster board, .ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination"

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and.

implement the following: .

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning

  • equipment to storage area.: -

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

  • (1) Ensure copies of all documrents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the -

Information Coordinator.  :.

(c) Notify the Press Release Writer when the area is deactivated and the news release writing staff are prepared to leave the facility.

,*PNPS NON-QUALITY.

SEMERGENCY RELATED EP-PI-261 ,.Revision 4

-, Enter v .PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page of 129

  • Joint Information Center (JIC).Operations ..

ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATIONIDEACTIVATION/SHIFT CHANGE Sheet 1 of 4 .... ...

1.0 ACTIVATION

" " . ..i NOTE . '

A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been

[established for the JIC.

[1] Activation of the Joint Information Center (JIC) is mandatory at an Alert, Site Area Emergency, or General Emergency.

[2]. Joint Information Center personnel and all ERO personnel will be notified by the Everbridge ERO Notification System via pager or phone, or backup call-tree notification process.

[3] The first person to arrive at the Joint Information *Center should establish a presence at the main desk, ensure any federal or Commonwealth representatives have

,ID/credentials, log in and receive an access badge. This person should also ensure any arriving media are detained, in the receiving hall until the Logistics Coordinator arrives to assuime security for the entrance and the facilitY is operational. ..

[4] All arriving Pilgrim JIC staff are responsible for initiating implementation of this

  • Procedure and assuming command and control. of activation until the JIC~ Manager arrives. (Refer to Attachment 9.29, Joint~lnfornmation.Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory.)

PNPS NON-QUALITY ""

  • ,EMERGENCY " RELATED .EP-PI-261 Revision 4 "r~t/ero-v .PLAN PUBLIC PROCEDURE INFORMATION.-_____

PROCEDURES REFERENCE USE "Page 91 of 129 Joint Information Center (JIC) Operations .

ATTACHMENT 9.17 *.JOINT INFORMATION CENTER ACTIVAT!ONIDEACTIVATION/SHIFT CHANGE Sheet 2 of 4 NOTE Care should be exercised when moving furniture, equipment, or supplies during activation.

Personnel with medical disabilities or restrictions should notify the JIC Manager of their limitation(s).

[5] All Joint Information* Center staff and support personnel are responsible for assisting in the activation of the Joint Information Center as directed. The following are guidelines for safe and prompt activation:

(a) Do not attempt to move heavy equipment or supplies without assistance.

(b) As per'sonnel arrive, direct activation activities using available personnel.

[6] Joint Information Center positions' shall be activated according to individual Procedures.

[7] The Joint Information center should ,be operational within 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> of declaration of an Alert or higher Emergency Classification level. * -. *.

[8] The Joint Information Center will be declared oper'ational using the guidelines provided in Attachment 9.30, Declaration of JIC Operational Guidelines.

2.0 sHIFT CHANGES AT THE JOINT INFORMATION CENTER

[1] The Company Spokesperson, with the consent of the Emergency Director, shall determine the duration of emergency shifts.

[2] The Administration and Logistics Coordinator at the EOF will notify the second shift when to report and may request assistance from the Joint Information Center Logistics Coordinator.

PNPS NON-QU'ALITY .

-:: Erilergyr/.. PLAN PUBLIC PROCEDURE INFORMATION " ' ,___

PROCEDURES REFERENCE USE Page 92 of 129 Joint lnformation Center (JIC) Qperations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTiVATION/DEACTIVATION/SHIFT CHANGE Sheet 3 of 4 ....

[3] Upon arrival at the Joint Information Center facility, the second shift shall:

(a) Sign in on the roster board and notify the JIC Manager of their arrival.

(b) Report to their emergency position assignment or receive an assignment from the JIC Manager.

(c) Receive a briefing from the staff member they are r'eplacing in accordance with the Position Turnover section of their Attachment.

(d) Ensure that there are adequate supplies and materials to carry out emergency duties.

(e) Notify the JIC Manager when prepared to assume emergency responsibilities.

(f) Receive a briefing from the ,JIC Manager.

(g) Relieve the previous shift and log the time responsibility was assumed.

[4] Departing Joint Information Center staff members shall complete a formal turnover in accordance With the Position Turnover section of their Attachment.

_*yt ergoy' PLAN PUBLIC PROCEDURE INFORMATION _____

'PROCEDURES REFERENCE USE Page 93 of 129 Joint InformatiOn Center (JIG) Operations ATTACHMENT 9.1 7 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE Sheet 4 of 4 3.0 DEACTIVATION OF THE JOINT INFORMATION CENTER The Emergency Director/Recovery Director is responsible for determining when to deactivate the Joint Information Center facility.

[1] "The Company Spokesperson shall coordinate with public information officials from offsite agencies in developing a recommendation to deactivate.

[2] The Emergency Director/Recovery Director shall receive a recommendation to deactivate from the Company Spokesperson.

[3] The Emergency Director/Recovery Director shall confer with the Senior Nuclear Officer or designee and/or the Company Spokesperson prior to deactivating the Joint Information Center.

[4] Deactivation of the Joint Information Center Facility shall include:

(a) Returning the facility to its p're-emergency condition.

(b) Gathering all records, logs, news releases, and video recordings and turning them over to the JIG Manager.

(c) Returning manuals, supplies, and equipment to their specific locations.

(d) Following deactivation steps in individual position Attachments.

PNPS NON-QUALITY

  • [,roj[EMERGENCY RELATED EP-PI-261 -. Revision 4 E.eg PLAN PUBLIC PROCEDURE. ..-

INFORMATION .

PROCEDURES REFERENCE USE -Page 94 " of 129 SJoint, Information Center (;JIC) Oper'ations ....

ATTACHMENT 9.18 SPOKESPERSON AND PUBLICINFORMATION OFFICER LIST Sheet I of I Agency Coordinator: ___________________ Date:________

Shift Hours: ____am/pm to ____am/pm AGENCY OR NAME TITLE COMPANY (Check for correct spelling and check for correct pronunciation) (To Use in News Briefings)"

...... PNPS NON-QUALITY'

__ EMERGENCY RELATED EP-PI-261 Revision 4 Ent.,))e~rr/, PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 95 of 129 Joint Information Center (J IC) Operations ATTACHMENT 9.19 MEDIA(PUBLIC INQUIRY - MEDIA REFERRAL - MEDIA MONITORING LOG Sheet 1 of 1 MedlaIPublic IngUiry~MedIa ReterraWWedla Monitoring L~og,~

Record No:

Source Caller CaIl/Broadcast -call/Broadcast" (circle) Govyernment Date: Time  :[fl Ohrmm/ddlyyyy, hh:mm Name (First) Last.

,.Phone (Home) ___________Work Email ___________ Cell Wr

( *e "o ,~Radio Station ____________TV Station, Caller Question I

  • IraCcurate Info Response Given I Correct Info Source o WasYes. Call Referred?"

Q. No IfYes, to whom?9 Followup Required? -.

0* Yes 'No

" . . Monitor/IResponder: _

Call Terminated At [ _. "

~i *~-I~

-~ hh:¶rnmCOD~tRRVE )A~O' Call Category: Incorrect information .,.Describe:

" (circle) Question Reauired? D* Yes (* No.

  • Assigned To: "

.. . Status: Assigned Cornpleted: .I. .

(circle) Coinpleted (Successful) (MMIODDYYYY HH:MM) ,

,,Coinpleted (Unsuccessful) ,, . . .*,..

Rejected '

Notes:, Re uested - F ,*.

SPN PS NON-QUALiTY.

- Eriterov/. PLAN PUBLIC PROCEDURE . ',.

INFORMATION _ ____

PROCEDURES REFERENCE USE Page 96 of 129 Joint Information center (JIC) Operations ATTACHMENT 9.20 INTENTIONALLY LEFT BLANK Sheet I of 1 O

  • EMERGENCY RELATED EP-Pi-261 Revision 4 SEriferov PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 97 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.21 JOINT INFORMATION CENTER SIGN-IN FORM Sheet 1 of 1
  • ,* . . . PNPS ... NoN-QUALITY "",

EMEGENY ELAEDEP-PI-261 Revision 4

-Enierciy , ,A PUBLIC PRCDE NFRMATION - '

PROCEDURES REFERENCE USE Page 98 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST Sheet 1 of 1 Time for proposed inews briefing:________

INITIALS

_____ Notify MEMA and MDPH of Coordination Meeting and News Briefing Time

_____Notify Federal Agencies of Coordination Meeting and News Briefing Time

___ Verify JIC Manager has notified the following: .

[ ] Public Information Liaison (Emergency Director)

[]Media Liaison

_____Ensure Company Spokesperson is aware of any rumors.

NPNPS NON-QUALITY 2-EMERGENCY RELATED EP-PI-261 Rvso Ei....

iterg£y. PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 99 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.23 STATUS BOARD RECORD FORM Sheet 1 of 1 Status Board Record Form Page "_______

Name _______________________ Date________

Time Event

PNPS NON-QUALITY

      • E- itlertg.O " PLN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 100 of 129

'Joint Information Center (JIC) Operations ATTACHMENT 9.24 JIC TRANSMISSION LOG Sheet 1 of 1 JIC Transmission Log- Page_____

Name _____________________ Date________

News Pl CEC MEMA MDJPH . NRC NRC Comments" Release Liaison * - "; Region I Bethesda *-

Number sent sent sent sent - sent sent

.Verify Verify Verify .. .Veri*fy .... ""Verify -" " Verify 0

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Rvso

'E.... n ter*g. PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 101 of 129 Joint Information Center (JIC) Operations IATTACHMENT 9.25 JIC DOCUMENTIDUPLICATION LOG Sheet 1 of 1 JIC Document/Duplication Log Page____

Name _____________________ Date________

Abbreviations:

NR =news release FAX = facsimile B =bulletin EM = email CH =' chronology REV = revision ,-... .

. Check One Time Document Name & Number Draft Final Copied Number Received/Copied & Comments

PNPS NON-QUALITY EEGNYRELATED EP-PI-261

  • .... Ftferov . LN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 102 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.26 JIC NEWS RELEASE DISTRIBUTION FORM Sheet I of 1 Note time that Note time that distribution §distribution _'

is completed o= °.*is completed

  • Neweias._Tme *Cl" News Release # Time * . '- 0,n or Title ,= i .C._-

0* . u . or Title .o_ C0u, C, ._C 0° .,

.u .. C *Cu_ Cu *. *.o u_ 0 ,e 0 *=- " C-- 0- - , LL E o0 0 . in* mu "

wU o 0 - "-, - '0 *; -, WU 0 -% < , .* O.* "-

(No. Copies) 1 11 1 2 '8 *2 201 1 1.1 12 82 20 1

ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 1 of 7 If conducting a drill, Open and close news media briefing with "THIS IS A DRILL".

1. My name is _______, Pilgrim Nuclear Power Station Company Spokesperson.

We are holding this briefing to provide you with current plant status and activities being taken in response to the events at Pilgrim Station.

2. At _____am / pm (EST) today, Pilgrim Station declared a/an:

iii Unusual Event EL] Alert Li Site Area Emergency L'i* General Emergency due to:

3. The plant is presently at  % power level and plant personnel are in the process of:.. .

and investigating the cause.

4. Outside Assistance hasl has not been requested (if so) as follows:_____
5. There has I has not an .Emergency Radioactive.Release as a result of this incident.
6. Review events that lead to the current eventstatus (begin with most recent):

Previous event: _____________declared at: _________

Previous event: - declared at: _________

ATTACHMENT 9.27 COMPANY SPSOKESPERSON BRIEFING SCRIPT Sheet 2 of 7 ..

7. Additional Items:

Notes:

Recent plant history:

Continuous operation days:

Other recent events:______________________________

Security related issues The public information officer from Incident Command will provide information on any security issues related to this event.

Conservative decisions ":

In support of the main goal of protecting public :health and safety, many of the actions that are taken in a radiological emergency response by Entergy officials are precautionary and reflect a very conservative decision-making procesS.

FOR DRILL ONLY: Drill Time Compression The timeline of events associated with the drill scenario has been significantly and unrealistically compressed. In an actual emergency it is expected that the events we will likely be responding to today would develop over a much longer time period. Because of the exercise criteria it is necessary to compress these events into a very short exercise.

FOR FIRST BRIEFING ONLY: JIC objective:

To present to you accurate information as quickly as possible. Consistent with that objective, we are now going to return to communicate with respective command centers to gather the latest information. In the mean time, (. ) is the JIC Media Liaison and available to gather additional questions that you may have. We expect the next briefing to be in about one hour or sooner if developments warrant. Thank you.

,<,PNPS NON-QUALITY;

  • , EMERGENCY RELATED EP-PI-261 Revision 4 E- ter'gy . PLAN PUBLIC PROCEDURE PROCEDURES 'REFERENCE USE Page 105 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9,27 .COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 3 of 7 ADDITIONAL ITEMS FOR CONSIDERATION:

SHUTDOWN The Pilgrim plant automatically shut down at (,insert time) due to (insert reason).

The Pilgrim plant was manually shut down at (insert time) due to (insert reason).

All systems functioned as designed.

The Pilgrim plant is.in a safe shutdown cooling condition. ,

The Pilgrim plant is in a safe shutdown Condition.

The Pilgrim plant continues to remain in a safe shutdown condition.

Redundant safety systems are available.

EMERGENCY CLASSIFICATIONS The plant continues to be at a/an (insert emergency classification).classificat~ion level.

The Nuclear RegulatoryCommission has defined the levels of emer'gen'cy i~n inlcreasing order of severity as Unusual Event, Alert, Site Area Emergency, and General Emergency.

.:** EMERGENCY RELATED EP-PI-261 "Revision 4 E

!nteirgy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 106 of 129 Joint Information Center (JIC) Op~eration's ATTACHMENT 9,.27 ... COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 4 of 7 EMERGENCY FACILITY ACTIVATION The Emergency Operations Facility (EOF), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated.

The Emergency Operations Facility (EOF), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated and are operational.

The Emergency Operations Facility (EQE) has been activated and is operational. The EOF is a central facility for evaluation and coordination of all Entergy Pilgrim activities in response to an emergency. In addition to providing overall management of the station's emergency response, all coordination of emergency response activities with federal and Commonwealth agencies is conducted from this facility.

The Joint Information Center located at Entergy's Industrial Park Training Center, 71 Armstrong Road in Plymouth, Mass., has been activated and is operational. The Joint Information Center is a joint facility established by Entergy, the *Commonwealth, and federal agencies to provide a central location for news media representatives to get official information about the emergency events. Identification, including news affiliation, is required for admission. Entergy, state, and federal officials are available at the Joint Information Center and news conferences are being heldl at regularintervals. Entergy's Company spokesperson located at the Joint Information cehter is (insert name).

All plant emergency facilities are operational and monitoring of plant conditions continue.

Notification of facility activation(s) h~as/have been madle to all appropriate federal, state, and local agencies and officials.

r' PNPS NON-QUALiTY SEMERGENCY RELATED .EP-PI-261 Revision 4

.- Enfrergy. PLAN PUBLIC PROCEDURE INFORMATION .

PROCEIDURES REFERENCE USE Page 107 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 5 of 7 RADIATION NO RELEASE IN PROGRESS There has been NO release of radiation to the environment associated with this event.

Plant officials dispatched several monitoring teams to confirm no radiation has been released to the environment. These teams report no radiation readings above the normal background levels.

Based on current conditions, Entergy officials have not made any protective action recommendations to the state. Examples of protective action recommendations include*

sheltering and/or evacuation.*

RELEASE IN PROGRESS There has been a release of radiation associated with *this event. Plant officials have dispatched several monitoring teams and they report no radiation above the normal background levels.

A radioactive release associated with this event is now in progress. Offsite radiation teams are taking offsite radiation readings in thie arteas around the plant." The release is within federally-approved operating limits. -- .* *"

Pilgrim'S containment st'ricture is containing all' potential radiation inside the plant. The primary and secondary containment structures are robust barriers designed to prevent a radiological condition from affecting the general public'.

Elevated radiation levels have been detected at the plant's main stack radiation monitors. The main stack radiation monitors continuously monitor the discharge of any radiation. Releases through the main stack go through a filtering system.

Appropriate actions are being taken to limit releases to the environment.

The release is not expected to exceed EPA Protective Action Guidelines (PAGs) that provide direction for protective actions by the state to the general public based on projected dose.

Entergy officials have made some protective action recommendations to the state including (insert whether it includes sheltering and/or evacuation as appropriate) based on (include reason as applicable).

-* PNPS NON-QUALITY

==".....

._ EMERGENCY

> Eritergy' LA PUBLIC PROCEDURE .

IN'FORMATION , ,

PROCEDURES REFERENCE USE .Page 1,08 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING ScRIPT Sheet 6 of 7 The release can be reasonably expected, to exceed EPA Protective Action Guidelines (PAGs) offsite for more than the immediate plant site area. EPA Protective Action Guidelines provide direction for protective actions by the state to the general public based on projected doses.

PLANT PERSONNEL There have been no injuries, contaminations, or overexposures to personnel at the plant.

All plant personnel have been accounted for at the Pilgrim site.

Due to the declaration of a (insert emergency classification), all nonessential personnel have been evacuated to an offsite facility/assembly area.

An accountability of all Pilgrim site personnel is currently in progress.

EMERGENCY NOTIFICATIONS AND RESPONSES Notifications have been made to all appropriate federal, state, and local agencies and officials.

No offsite assistance has been requested Offsite assistance has been requested through the appropriate emergency management process (insert agency if known) due to (insert reason).

There have no protective action recommendations made to the state at this time. Examples of protective action recommendations include sheltering and/or evacuation.

Protective action recommendations including (insert sheltering andlor eyacuation information as applicable) have been made by Entergy to the state.

O

PNPS NON-QUALrm  :.

EMERGENCY RELATED EP-Pi-261 Revision 4 SEnteroy PLAN PUBLIC PROCEDURE*

'b INFORMATION PROCEDURES REFERENCE USE Page 109 of 129 Joint information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 7 of 7 RECOVERY Officials at the Pilgrim Nuclear Power Station report that the plant status has been downgraded to a/an (insert emergency classification) level.

There is no longer any release of radiation from the plant associated with this event.

PR Closing:

Entergy's online address is www.entergy.com Entergy Nuclear's on-line address is www.entergy-nuclear.com

zi PNPS NON-QUALITY

  • ***EMERGENCY RELATED EP-PI-261 Revision 4 SEritergy PANORMAcN -_PROCEDURE PROCEDURES REFERENCE USE page 110 of 129 Joint Information ,Center (JIC) Operations ATTACHMENT 9.28 "MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet 1 of 2 Briefing # ,____ Time began: _____

If conducting a drill, open and close news media briefing with "THIS IS A DRILL"

1. My name is _________.I am the Media Liaison for the Pilgrim Nuclear Power Station.

'This news briefing is being held to provide current information on the (simulated) emergency at the Pilgrim Nuclear Power Station which is currently in a/an:

LI Unusual Event LI Alert _ [ Site Area Emergency LI General Emergency

2. We will begin tlhis briefing with a very brief rundown on:
a. Plant conditions by our Company Spokesperson, assisted by the JIC Technical

,Advisor as needed, followed by:

b. Incident Command response actions (if.present for Security event) and,
c. Offsite Emergency response actions byi the Commonwealth of Massachusetts and the NRC (if present). -':
3. We will now provide an update and information regarding any previot~s questions.
a. Repeat question(s) asked - provide answer(s).. "

NOTE" The names of the spokesperson/public information officers are recorded on Attachment 9.18,

]Spokesperson and Public Information Officer List.

0

    • PNPS , NON-QUALITY ' "

SEMERGENCY " RELATED I,. EP-PI-261 Revision 4 Eri"/,.tero]y PLNPBI PROCEDURE" PROCEDURES REFERENCE USE Page tll of 129 Joint information Center-(JIC) Operations ATTACHMENT 9.28 . .. MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet 2 of 2

4. Now we will provide an opportunity for the following organizations represented here today to provide their individual updates. (Introduce individuals in the order provided below unless events dictate otherwise):

NAMES Incident Command (For Security Event) ( )

Pilgrim Nuclear Power Station (. )

MEMA (: )

MDPH (., )

FEMA (. , )

Nuclear Regulatory Commission .. ( )

Other: ( )

5. These representatives have a few minutes to answer questions or provide any necessary clarifications regarding the response by their respective agencies. I would ask that you raise your hand and direct your questions to me and I will direct them to the appropriate spokesperson. I would also appreciate it if you would state your name and your news media affiliation .ifappropri~a.te-...,*0. : ,.. .
6. Closing News Media Briefing.......* * ,,. .. ,

. One more question....Quick summary of events .... ...

Residents should continue to tune to Emergency Alert System (EAS) stations which are posted here and refer to the Emergency Public Information Calendar for Pilgrim Station.

Additional background-information is available in brochures and pamphlets distributed within the room.

The Media Liaison, _____________ , is available to answer background questions between news media briefings.

Recognize that some still have questions, but it is necessary to return to prepare for next briefing.

The next news media briefing will be at _____

,, .... PNPS NON-QUALITY. .

EMERGENCY RELATED EP-PI-261 Revision 4 EPLANy PUBLIC PROCEDURE ,

PROCEDURES REFERENCE UsE .Page 112 of 129 Joint Information center (J!C) Operations "

ATTACHMENT 9.29 . JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 1 of 14 JOINT INFORMATION CENTER ACTIVATION CHECKLIST NOTES

1. Steps may be performed concurrently or out of order as deemed appropriate.
2. A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIG.

Storage Areas - Overview of Joint Information Center Setup All Rooms.

Name ________________________ Date________

0 NOTES

1. As quickly as possible, the Logistics Coordinator establishes access control for the Joint Information Center (JIC) and ensures all JIC staff are registered and badged.
2. Only-Entergy/PNPS and Commonwealth/federal personnel will be allowed to set up the Joint Information Center.
3. An Entergy/PNPS Employee Roster is located in the Emergency Telephone Directory (ETD).

Action Initials / Time

[1] Obtain key from red key box behind reception desk. Unlock door to first floor storage area.

[2] Obtain Joint Information Center Activation Checklists (from this Procedure) and Joint Information Center floor plans

[from the Emergency Telephone Directory (ETD)] located on the outside of supply cabinet inthe first floor storage area.

Additional copies may be obtained from individual position binders and the ETD. ____________ / __________

S= PNPS NON-QUALiTY"

  • -* -' EMERGENCY RELATED EP-PI-261 Revision 4 Ent era". PLAN PUBLIC PROCEDURE O' INFORMATION -_____

PROCEDURES REFERENCE USE Page 113 of 129 Joint Information Center (JIC) Qperations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 2 of 14 Storage Areas - Overview of Joint Information Center Setup All Rooms (Cont.)

Action Initials / Time

[3] Open JIC Registration Kit available on the shelf behind the reception desk. _______/ _____

[4] Deliver all equipment and materials from the first floor storage area and second floOr PNPS Work Room to designated locations in accordance with the Joint Information Center floor plans (on the first floor: Media Phone Room, Media Briefing Room; on the second floor:

Commonwealth/Federal Work Room). _______/____

[5] Ensure availability of second floor Media Monitoring Room. _______/____

PNPS NON-QUALITY S-- EMERGENCY RELATED EP-PI-261 Revision 4 En tergy PA PUJBL1 PROCEDURE .

PROCEDURES REFERENCE USE , Page 114 of 129 Joint Information center (JIC) Operations~

ATTACHMENT 9.29..... JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 3 of 14 .....

[6] Set up eachofJoint operability Information all equipment as Center quickly area and ensure as possible, the starting with the PNPS Work Room. Other areas should be set up as additional Joint Information Center staff arrive. See sheet numbers and corresponding areas below. ____________ / __________

Sheet(s' Area 3 First Floor: Registration Area Second Floor: PNPS Work Room 4-6 7 Second Floor: Media Monitoring Room 8,9-Second Floor: Commonwealth/Federal Work Room 10,12 First Floor: Media Briefing Room First Floor: Media Phone Room 13

S try PNPS PLNPLI 1NON-QUALITY . ..

RELATED .EP-PI-261 PRCDREMERGENCY' "Revision 4 IN FORMATI ON PROCEDURES REFERENCE USE Page 115 of 129 Joint 'Information center (JIG) Operations ATTACHMENT 9.29 J(oINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 4 of 14 First Floor - Registration Area Name Date Action Initials / Time

-_____ ,/ ____

[1] Open Registration Kit from behind reception counter.

[2] Remove PNPS/Entergy Employee Roster, JIC Sign-In Form (Attachment 9.21), badges, and other supplies (markers, pens, clipboard) and place on reception desk. ____________ / __________

[3] Document any supply problems below and notify the Joint Information Center Manager upon his/her arrival. ____________ / __________

Equipment/Telephone Problem (AFTER REGISTRATION AREA IS SET UP, PROCEED TO SECOND FLOOR - PNPS WORK ROOM CHECKLIST.)

,*1,PNPS NON-QUALITY

      • EMERGENCY RELATED EP-PI-261 " Revision 4 E- ntergy LA PUBLIC PROCEDURE*

PROCEDURES REFERENCE USE Page 116 of 129 Joint Information Center. (JIC) Operations*

'ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 5 of 14 Second Floor - PNPS Work Room Name ________________________ Date________

NOTES

1. Messages from the EOF should be taken for the Company Spokesperson or the JIC Manager and delivered upon their arrival. If any initial news releases have been issued, they should be reviewed and incoming Joint Information Center staff briefed.
2. Joint Information Center Activation Checklists and Joint Information Center floor plans should be distributed as necessary (additional checklists may be found in the Forms File or individual position binders; floor plans are in the Emergency Telephone Directory (ETD)).

Action Initials / Time

/_____

[1] Ensure PNPS work Room telephones are operational.

[2] Assume command and control until~the JIC Manager or the JIC Information Coordinator has arrived and ensure arriving

-Joint Information Center staff set up work areas simultaneously (on the first floor: Registration Area,. Media Phone Room, Media Briefing Room;' on the second floor:

PNPS Work Room, Commonwealth/Federal Work Roo~m, and Media Monitoring Room). ,...*,",

[3] As Joint Information Center staff arrive, ensure they sign in on the roster board.

,*: . PN PS NON-QUALITY

, ... EMERGENCY RELATED EP-PI-261 Revision 4 Erter jy PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 117 of 129 Jointlnformation Center (JIG) Operations ATTACHMENT 9.29' JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 6 of 14 Second Floor - PNPS Work Room (Cont.)

NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. Telephones may be tested by calling one tO another.
3. Fax machines may be tested: by sending a document~from one tO the other.

Action Initials / Time

[4] Ensure remaining PNPS Work Room telephones are connected and tested. Document any problems or failures on Sheet 6 of this Attachment.

[5] Ensure fax machines are connected and tested. Document any problems or failures on Sheet 6 of this Attachment.

[6] Ensure printers and copiers are ,operable and that paper and*

other supplies are available.

[7] Initiate WebEOC for the PNPS Work"Roo~m in acdordance - __ __/ _ _

with the JIG Log Keeper position binder.,

. .' I . .- - . . ,. .

[8] Ensure clocks are properly set as confirmed by the JIG _______I_____

Manager through the EOF.

[9] Document any other inoperable equipment on Sheet 6 of this Attachment and notify the Joint information Center Information Coordinator of equipment or telephone problems upon his/her arrival.

____________ I __________

  • EMERGENCY RELATED EP-PI-261 Revision 4 ErF iierov LA PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page ,118 of 129 Joint Infornation center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 7 of 14 Second Floor - PNPS Work Room (Cont.)

Equipment/Telephone Problem (AFTER PNPS WORK ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE PNPS MEDIA MONITORING ROOM.)

  • i;*PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 SEnterg/y PLAN PUBLIC PRCUR INFORMATION _____ __________ _____

PROCEDURES REFERENCE USE Page 11'9 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 8 of 14 Second Floor - PNPS Media Monitoring Room Name Date Action Initials / Time

[1] Ensure Media Monitoring Room telephones are connected and tested. Document any problems or failures below.

_______/____

[2] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

_______/____

[3] Turn on televisions in accordance with set-up instructions on wall using remote attached to the wall.

[4] Document any other inoperable equipment below and notify the JIG Manager of equipment or telephone problems upon his/her arrival.

Equipment/Telephone Problem (AFTER SET-UP PNPSOF THEMEDIA MONITORING ROOM IS SET UP, CONTINUE TO ASSIST WITH COMMONWEALTH/FEDERAL WORK ROOM.)

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 9 of 14 Second Floor - CommonwealthlFederal Work Room Name _______________________ Date________

Action Initials / Time

[1] Deliver the Commonwealth/Federal Work Room supply cart to Classroom 2. .... /___

[2] Move classroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture may be relocated. ___ __

[3] Ensure status and sign-in boards are in place and have markers and erasers. ______ /_____

NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. -Telephones may be tested by calling one to another.
3. Fax machines may be tested by sending a document from one to the other.

[4] *Ensure Commonwealth/Federal Work Room telephones are connected and *tested. -Document any problems or failures.

on Sheet 9 of this Attachment. _______/____

[5] Ensure fax machines are connected and tested. Document any problems or failures under on Sheet 9 of this Attachment.

_______/____

[6] Ensure designated copier is operable and that paper and other supplies are available.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 PLAN PUBLIC PROCEDURE:*

Enter~y INFORMATION +

PROCEDURES Page REFERENCE USE 121 of 129 Joint information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVAT"ION CHECKLIST Sheet 10 of 14 Second Floor - Commonwealth/Federal Work Room (Cont.)

Action Tm

[7]1 Initiate PNPS WebEOC for the Commonwealth/Federal ntas/

Work Room in accordance with the JIC Agency Coordinator position binder.

____________ / __________

[8] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

___________ / _________

[9] Document any other inoperable equipment below and notify the JIC Agency Coordinator of equipment or telephone problems upon his/her arrival.

____________ / __________

Equipment/Telephone Problem

÷ , , .

(AFTER COMMONWEALTH/FEDERAL WORK ROOM IS SET, UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA BRIEFING ROOM.)

... PNPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 .Revision 4 Enea, PLAN PUBLIC PROCEDURE"

5 INFORMATION ..

PROCEDURES REFERENCE USE Page 122 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVA.TION CHECKLIST Sheet 11 of 14 First Floor,-Media Briefing Room Name _________________________ Date ________

Action initials / Time

[1]. Deliver Media Briefing Room boards, signs, kits, Procedures, graphics, media information cart, and supplies from the storage area to Classroom 4. ___ __

[2] Move classroom furniture to approximate the Joint Information Center floor plan found within the Emergency Telephone Directory although tables may be, retained as needed. Ifnecessary, surplus furniture may be relocated. ___ __

SNOTES"*

1. Telephone jacks are labeled with emergency phone numbers.
2. Phone extensions for individual positions are displayed on the floor plan.

[3] Ensure Media Briefing Room telephones are connected and tested. Document any problems or failu~res un~der Step [12]

of this listing. " ,  ;','. .*' '*

[4]. Ensure signs and status boards are in place and have markers and erasers. /______I_____

PNPS NON-QUALITY

- Irjnterov. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 123 of 129 Joint information Center (JIC) Operations -

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 12 of 14 First Floor - Media Briefing Room (Cont.)

NOTE The 50-Mile EPZ map should not be displayed unless requested by the MEMA Public Information Officer or Company Spokesperson.

Action Initials!/Time

[5] Ensure easels and graphics are displayed in the front of the Media Briefing Room. The 10-mile EPZ map should be located near the MEMA Public Information Officer for easy reference. The PNPS site diagram may be located on an easel near the Company Spokesperson.

____________ / __________

[6] Ensure correct Emergency Classification Level placard is displayed on Offsite Public Information. Board #2 according to floor plan diagram within the Emergency Telephone Directory. -, ___ / ___

[7] Ensure nameplates and podium are-p!aced on tables in front-,;

of room .-.. ... . .. ____ / ___

[8] Ensure Entergy and Commonwealth/ifederal news releasesl ,

are posted on the Joint Public Information News Release Board according to floor plan diagram in the Emergency Telephone Directory. ,. ...  :- /

[9] Ensure audio/video equipment is set up according to the layout diagram and tested. ____________ / __________

, PNPS NON-QUALITY SEMERGENCY. RELATED EP-PI-261 !Revision 4 E-nftergoy PLAN PUBLIC PROCEDURE .

INFORMATION '______

PROCEDURES REFERENCEUSE Page 124 - of 129 Joint Information Center (,JIC).Operations "

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 13 of 14 "

First Floor - Media Briefing Room (Cant.)

NOTE A detailed setup diagram for the public-address system may be found in the audio/video equipment box.

Action Initials / Time

[10] Ensure the public-address audio system is operable in each room. Speakers with volume controls are located in the Media Briefing Room, Media Phone Room, PNPS/Entergy Work Room, Media Monitoring Room, and Commonwealth/Federal Work Room. ____________ / __________

Eli] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF. "i'

___________ / _________

[12] Document any other inoperable equipment below and notify the Joint Information Center Manager of equipment or telephone problems upon his/her arrival. ___ / ___

Equipment/Telephone SProblem ..

(AFTER MEDIA BRIEFING ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA PHONE ROOM.)

.. ...PNPS NON-QUALiTY SEMERGENCY RELATED , 'EP-PI-261 Revision 4 En,,ilergyru. PLNPUBLIC PROCEDURE iNFORMATION . .. .

PROCEDURES REFERENCE use Page 125 of 129

....*Joint Information Center (JIC) Operations ATTACHMENT 9.29 " JOINT, INFORMATION CENTER ACTIVATION CHECKLIST Sheet 14 of 14 First Floor -Media Phone Room Name _______________________ Date________

Action Initials!/ Time

[1] Deliver the Media Phone Room kits to the lunchroom. /___I __

[2] Move lunchroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture-may be relocated. -____/ __

  • -NOTE Telephone jacks are labeled with emergency phone numbers.

[3] Ensure Media Phone Room telephones are connected and tested. Document any problems or failures below.

____________ / __________

[4] Ensure clocks are properly set as co~nfirmed bythe JIC Manager through the EOF. .,.,

___ I ___

[5] Document any other inoperable equipment below and notify the JIC Manager of equipment or telephone problems upon his/her arrival.

___ / ___

Equipment/TelephonePrbe *Problem

'PNPS NON-QUALITY S* EMERGENCY RELATED EP-PI-261 Revision 4

'Eni-T/ergyV PLA PUBLIC PROCEDURE,.

PROCEDURES REFERENCE USE- Page ,126 of 129 Joint Informatiorn Center: (JIC) Operations ATTACHMENT 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES Sheet 1 of 1I.

The following criteria have been established to assist the Company Spokesperson in determining Joint Information~Center (JIC) operational status:

1) The following positions have been filled. To fi!!.a vacancy, refer to Attachment 9.31, Filling An ERO Vacancy During Facility Activation/Operation. Initials / Time

_______/____

a) Company Spokesperson

_______/_____

b) JIG Manager

_______/-_____

c) Information Coordinator d) inquiry Response C*oordinator _______/_____

e) Logistics Coordinator

______/ ____

2) Communications between the JIG and the EOF have been established. ' ..
3) Offsite Public Information Officers (i.e., Commonwealth), if

_______/_____

present at the JIG, have been notified by the Company Spokesperson of the pending declaratio)n of the JIG being, operatio)nal. i* . . .,. .. ;*

4) Once the JIG has been declared operational, the JIG Manager or designee !sh'ould, perfo'rm th~e follbwing: - i_ _

a) ' ,Announce to the JIG and offsite agency staffs that'the

.JIG is now operational. .

b) Ensu're the EOF is informed of the time the JIG was "declared operational.. ,

c) Ensure the Logistics Coordinator and the Media Liaison are informed to prepare for news media entry to the Media Briefing Room. .**

d) "Allow media representatives to proceed to the Media Briefing Room.

r I.

SEMERGENCY" PNPS NON-QUALITY RELATED EP-PI-261 Revision 4

- Enferg/-y .PLAN PUBLIC PROCEDURE' INFORMATION PROCEDURES REFERENCE USE ...'Page 127 of 129 Joint Information:'Center (JIC) Operations ATTACHMENT 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATIONIOPERATION Sheet I of 2

[1] If an ERO position is not filled during the EQE activation/operation, the facility manager (if possible, a non-on-call facility manager) should take the following action to fill the -

vacancy to ensure the facility can perform its assigned function and the facility can be made operational within the' time requirements established in the PNPS Emnergency Plan.  :. ..

NOTE Vacant positions can be filled using ERO members from other emergency response facilities.

  • If possible, select a person to fill the position with any individual qualified for that position. This person does not need to be the on-duty person. In an all-call activation, the first responder to arrive for a position should take the position until the on-duty person arrives.
  • If possible, fill the position with a person previously qualified for the vacant position. This fill-in person may have a new ERO position for which there is adequate ERO staffing.  :- .
  • If possible, select a person from the extra ER0 mebrsreprtn thtg r responsible for performing the facility function (i.e., dose assessment, .

communication, administrative support, etc.) as the vacant position.-

  • If possible, the person selected should be from a hger position in the reporting chain of the vacant position (i.e., Engineering Coordinator to fill for a" MechanicalIElectricaIII&C Engineer, Emergency Plant .Manager to fill for a TSC Manager, EOF Manager to fill for an EOF Communicator,.etc.).
  • If none of the above steps are possible, fill the position with a-person who is technically qualified to perform the assigned task and can use-the position book, checklist, etc., as their guide. As an example, a Maintenance supervisor not yet qualified in the ERO could be assigned as the Maintenance Team Coordinator.

Although this approach is the least desirable, the goal is to activate the EOF as soon as possible to support mitigation of the-event.

'* PNPS NON-QUALITY , *

  • ,'*.EMERGENCY RELATED ""EP-PI-261 Revision 4 SEnte~r.v PLNPUBLIC PROCEDURE W

IFORMATION -_____

PROCEDURES REFERENCE USE Page 1 28 of 129 Joint Information Center (JIC) Operations]

ATTACHMENT 9.31 FILLING AN ERO VACANCy DURING FACILITY ACTIVATION/OPERATION Sheet 2 of 2

[2] Once a person is selected to fill the vacant position, perform the following:

  • .Ensure the person filling the vacancy understands their new duties by having them review the position binder, checklist, etc.
  • Ensure the person filling the vacancy is wearing the appropriate badge.
  • Ensure the person filling the vacancy, understands their new role in the ERO.
  • Ensure the facility lead is aware of the actions taken to fill the vacancy.
  • Contact the Administration and Logistics Coordinator in the EOF and instruct him/her to locate someone from the vacant position and have them report immediately to the facility. -

[3]' Ifthe vacant ERO position is the facility~manager position, then this responsibility would become the facility lead's responsibility. This responsibility can be delegated.

  • *EMERGENCY RELATED EP-PI-261 Revision 4 Erittery PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 129 of 129 Joint Information Center (JIC) Operations]

ATTACHMENT 9.32 DOCUMENT CROSS-REFERENCE Sheet 1 of 1I This Attachment lists those documents, other than source documents,.which may be affected by changes to this Procedure.

Document Number Document Title EP-PI-1 00 Policy for Emergency Public Information EP-PI-130 News Releases , ** *.

EP-PI-140 *- News Briefings EP-PI-1 80 Relocation of the Joint Information Center EP-IP-520 Transition and Recovery EP-AD-1 33 Emergenicy Public Information Program

CHANGE INSTRUCTION NOTICE TO:_ LA,~'I v2 DATE: ~ 71' DOCUMENT TITLE:d MAIL STOP:_____

P'"

F '-"(* / oer the Please update your copy of below instructions:

REMO E/DISCARD REV/I ~NSERT REVA#

k3 CY--fS--.2& / *,

4-

/**PNPS NON-QUALITY

    • EMERGENCY RELATED EP-PI-261 Revision 4 Jiid ergoy.PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 1 of 129 Joint Information Center (JIC) Operations Joint Information Center (JIC) Operations RTYPE H8.25 Change Statement
  • Corrected sheet numbers in Attachment 9.29 for WT-WTPNP-201 5-282 CA-6. Pages 112-125

PNPS " NON-QUALITY-SEMERGENCY RELATED' EP-PI-261 Revision 4

"=*E-iitroy*. PLAN PUBLIC PROCEDURE 0 INFORMATION -_______.

PROCEDURES REFERENCE USE Page 2 of 129 Joint Information Center (JIC) Operations Table of Contents Section Title Paae 1.0 PURPOSE ..................  :............................................ ... ............ 4

2.0 REFERENCES

...................... ............................ ............... ........ 4 3.0 DEFINITIONS. ..... i... .................................................... ...... ..... 4 4.0 RESPONSIBILITIES...............................................................:... 5 5.0 DETAILS.............................7 6.0 INTERFACES.........................8 7.0 RECORDS..... ............. ......................................  :...................:.....9 8.0 REQUIREMENTS AND COMMITMENTS..................9 9.0 ATTACHM ENTS ......... ........... '............. ........ ... .. 9 .1 Company Spokesperson ........................................ ;, ... 11 .2 JIC Technical Advisor ........................................... ".......19 .3 Media Liaison......................................................... 23 .4 JIC Manager............................................................ 29 .5 Information Coordinator............................................... 36 .6 JIC Log Keeper......................................................... 41 .7 Inquiry Response Coordinator ...................................... 46 .8 Media Monitor ........................................................ 51 .9 Logistics Coordinator ................................................ 55 .10 Agency Coordinator................................................... 58 .11 Administrative Team .................................................. 63 .12 Media Assistant ...................................................... 68 .13. A/V Assistant......................................................... 72 .14 Phone Team .......................................................... 75 .15 Press Release Writer ................................................ 80 .16 Public Information Technical Assistant .............................. 86 .17 Joint Information Center Activation/Deactivation/Shift Change .... 90 .18 Spokesperson and Public Information Officer List................. 94 .19 Media/Public Inquiry - Media Referral - Media Monitoring Log .... 95 .20 Intentionally Left Blank................................................ 96 .21 Joint Information Center Sign-In Form . ............................ 97 .22 Agency Coordinator Coordination Meeting Checklist.............. 98

" PNPS NON-QiUALI'TY

  • EMERGENCY RELATED "EP-PI-261 Revision 4 SLE tergoy . A PUBLIC PROCEDURE

-* PROCEDURES REFERENCE USE Page 3 of 129 Joint information Center (JIC) Operations Table of Contents Section Title. Paae.q# .23 Status Board Record Form........................................... 99 .24 JIC Transmission Log ....................................... :..........100 .25 JIC Document/Duplication Log ..................................... 101 .26 JIC News Release Distribution Form. ....................... ..... 102 .27 Company Spokesperson Briefing Script.........103 .28 Media Liaison Media Briefing Script ....... i.......................... 110 .29 Joint Information Center Activation Checklist........112 .30 Declaration of JIC Operational Guidelines............126 .31 Filling An ERO Vacancy During Facility Activation/Operation 127 .32 Document Cross-Reference ........................................ 129

I IPNPS eg .

  • ,*EMERGENCY PAI F R A~NULCP RELATED NON-QUALITY OEUE EP-PI-261 Revision 4÷n PROCEDURES REFERENCE USE Page 4 of 129 Joint Information Center (JIC) Operations 1.0 PURPOSE To describe the activation and operation of the PNPS Joint Information Center. (JIC).

2.0 REFERENCES

[I] EN-AD-I103, "Document Control and Records Management Programs"

[2] EN-EP-601, "CorporateEmergency Center Operations"

[3] EN-LI-i102, "CorrectiveAction Process"

[4] EN-NS-1 02, "Fitnessfor,Duty Program"

[5] EN-RP-1 04, "PersonnelContamination Events"

[6] EP-AD-1 00, "Emergency PreparednessControlled Documents and Record Management Controls"

[7] EP-PI-261, Attachment 9.31, Document Cross-Reference *

[8] EP-PP-01, Pilgrim Nuclear Power Station (PNPS) Emergency Plan .

3.0 DEFINITIONS None

.... PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261  :'Revision 4

  • F,*t*.ov.PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES *REFERENCE use Page - 5 of 129 Joint Information Center (JIC) Operations 4.0 RESPONSIBILITIES The entire staff of the Joint Information Center (JIC) is responsible for setting up the facility using this Procedure and position-specific checklists.

[1] The Company Spokesperson reports to the Emergency Director and is responsible for the overall public information effort, including ensuring that news media briefings are held regularly, and serving as spokesperson at media briefings..-

[2] The JIC Technical Advisor is responsible for answering technical questions from news media regarding emergency situations.

[3] The Media Liaison is responsible for assuring the staffing and operation of the JIC briefing area, ensuring media is informed of protocol and schedules established for media briefings, and receiving and distributing news release information to the media in the JIC briefing area.

[4] The JIC Manager is responsible for overall activation and operation of the Joint Information Center including obtaining Emergency Director approval for the developed news releases and revising accordingly; ensuring news release information is communicated to and coordinated with the offsite agencies; ensuring appropriate timing, content, and distribution of news releases; ensuring activation of rumor control activities for response to questions from the general public; and establishing a media briefing schedule.,

[5] The Information Coordinator is responsible for supervising media monitoring and response activities, supervising public response activities, and ensuring activation of media monitoring/response activities for response to media questions.

[6] The JIC Log Keeper is responsible for maintaining a facility log on WebEOC or other method ensuring timeliness of facility briefs, and supporting the JIC Manager as requested.

[7] The Inquiry Response Coordinator is responsible for ensuring activation of rumor control activities for response to questions from the general public, monitoring the public/media inquiry calls, tracking trends, and referring questions on radiation or nuclear technology from the Phone Team to the JIC Technical Advisor.

  • PNPS EEGNYRELATED NON-QUALITY  ;'. EP-PI-261 'Revision 4 Euf,*er.gy PLN PUBLIC PROCEDURE--

INFORMATION PROCEDURES REFERENCE USE Page 6 of 129 Joint Information Center (JIG) Operations

[8] The Media Monitor monitors TV and radio broadcasts for inaccuracies. All inaccuracies will be repobrted to the Information Coordinator to ensure they are addressed in the media briefings

[9] The Logistics Coordinator is responsible for activating the facility security and briefing center and maintaining access control to the JIC.

[10] The Agency Coordinator is responsible for coordinating information with federal and Commonwealth agencies and assisting with office equipment and communications equipment problems.

[1 1] The JIC Administrative Team is responsible for duplicating and distributing news releases, backgrounders and other materials to Joint Information Center staff and the Corporate Emergency Center.

[12] The Media Assistants are responsible for assisting news media representatives in the JIC with background information and distribution of news releases and meeting news representatives' equipment and informational needs.

[13] The A/V Assistants are responsible for setting up and maintaining public address and video equipment operable and recording video and audio news briefings and *individual interviews.

[14] The Phone Team is responsible for responding to telephone inquiries from the general public and the news media.

[15] The Press Release Writer is respsonsible for generating news releaSes as directed by the JIC Manager and ensuring approval/signature of the Emergency Director on news releases prior to distribution .... -;

[16] The Public Information Technical Assistant provides techlnical i'nformation and clarification to the development of news releases . . , ... ,-.

[17] The Public Information Liaison in the EOF reports to the EOF Manager and provides the primary interface between the JIC and; the EOF.by ensuring the JIG is provided with current plant status, ensuring classificati~n upgrades are communicated to the Company Spokesperson to ensure media briefings are accurate, reviewing news releases, and providing news releases to the Emergency Director*(ED).for approval.

- - -. PNPS -. NON-QUALITY .

-F S!Entergy PLAN P OLI PROCEDURE PROCEDURES REFERENCE USE Page 7< of 129 Joint Information Center. (JIC) Operations 5.0 DETAILS 5.1 PRECAUTIONS AND LIMITATIONS

  • None 5.2 PROCEDURE NOTE Steps may be performed concurrently or out of order as deemed appropriate.

[1] The Company Spokesperson shall follow the instructions outlined irnAttachment 9.1, Company Spokesperson.

[2] The JIC Technical Advisor shall follow the instructions outlined in Attachment 9.2, JIC Technical Advisor. .

[3] The Media Liaison shall follow the instructions outlined in Attachment 9.3, Media Liaison...

[41 The JIC Manager shall follow the instrUctions outlined in Attachment 9.4, JIC Manager.

[5] The Information Coordinator shall follow the instructions outlined in Attachment 9.5, Information Coordinator. ,

[6] The JIC Log Keeper shall follow the instructions outlined in Attachment 9.6, JIC Log Keeper. " . -* ...-

[7] The Inquiry Response Coordinator shall follow the instructions outlined in Attachment 9.7, Inquiry Response Coordinator . ..

[8] The Media Monitor shall follow the instructions outlined in Atctachment 9.8, Media Monitor. - *:-

[9] The Logistics Coordinator Shall flothinruinsoutlinedi Attachment 9.9, Logistics Coordinator. .. . * :*'  ;'

[10] The Agency Coordinator shall follow the instructions outlined in Attachment 9.10, Agency Coordinator.

[11] The Administrative Team shall follow the instructions outlined in Attachment 9.11, Administrative Team.

  • _' ... PNPS EMERGENCY NON-QUALITY RELATED EP-~Pl-261 Revision 4

~-Entery PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 8 of 129 Joint Information Center (JIC) Operations

[12] The Media Assistants shall follow the instructions outlined in Attachment 9.12, Media Assistant.

[13] The A/V Assistants shall follow the instructions outlined in Attachment 9.13, A/V Assistant.

[14] The Phone Team shall follow the instructions outlined in Attachment 9.14, Phone Team.

[15] The Press Release Writer shall follow the instructicns outlined in Attachment 9.15, Press Release Writer. '

[16] The Public Information Technical Assistant shall follow the instructions outlined in Attachment 9.16, Public Information Technical Assistant.

[17] To fill an ERO vacancy during facility activation or operation, REFER TO Attachment 9.31, Filling An ERO Vacancy During Facility Activation/OPeration..

6.0 INTERFACES

[1] 10CFR20 '"

[2] EN-NS-1 02, "Fitnessfor Duty Program"

[3] EP-AD-302, "Facilitiesand Equipment Surveillances"

[4] EP-IP-1 00, "Emergency Classification and Notification"

[5] EP-I P-300, "0Offsite Radiological Dose Assessment" . *-.,

[6] EP-IP-400, "Protective Action Recommendations"

[7] EP-IP-41 0, "Evacuation/lAssembly" *

[8] EP-IP-440, "Emergency Exposure Controls"*' ...

[9] EP-IP-520, "Transition and Recovery"

[10] EP-PI-1 80, "Relocation of the Joint Information Center"

[11] PNPS Emergency Telephone Directory

  • =*:*

-EMERGENCY RELATED EP-PI-261' Revision 4 e-y.PLAN PUBLIC PROCEDURE EnteNFORMATION PROCEDURES REFERENCE USE Page -: 9 *of 129 Joint Information Center (JIC) Operations 7.0 RECORDS Any logs or forms completed by members of the Emergency Response Organization (ERO) during an actual declared emergency are permanent quality records and are maintained in accordance with EP-AD-I100, "Emergency PreparednessCon trolled Documents and Record Management Controls", and EN-AD-I103, "Document Control and Records Management Programs"F.

8.0 REQUIREMENTS AND COMMITMENTS This section lists those external commitments (i.e., NRC commitments, QA audit findings, and INPO inspection items) implemented in this Procedure.

Reference Commitment Affected Sections/Steps .,Standard Document and Former Procedures Procedure 1992 Exercise Remove the Media Center EP-PI-210, Section 6.3, EP-IP-261 Report BECo,* activation step inferring "Activation" Note JIC Operations Identified RMTs should issue dosimetry and perform ""Attachment 9.4 radiological habitability JIC Manager checks at the Media Center Section 1.2 Note 9.0 ATTACHMENTS 9.1 COMPANY SPOKESPERSON 9.2 JIC TECHNICAL ADVISOR 9.3 MEDIA LIAISON , :

  • 9.4 JIC MANAGER i 9.5 INFORMATION COORDINATOR 9.6 JIC LOG KEEPER ... " . .

9.7 INQUIRY RESPONSE COORDINATOR ....

9.8 MEDIA MONITOR " '

9.9 LOGISTICS COORDINATOR .

9.10 AGENCY COORDINATOR """r*

9.11 ADMINISTRATIVE TEAM '**'

  • 9.12 MEDIA ASSISTANT...  :" "

9.13 A/VASSISTANT, ,

9.14 PHONE TEAM ....- ,.

9.15 PRESS RELEASE WRITER 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE

  • _EMERGENCY PNPS NON-QUALITY RELATED -*

EP-PI-261 Revision 4 En: terwv PLAN PUBLIC PROCEDURE

~" INFORMATION

  • PROCEDURES REFERENCE USE Page 10 of 129

~Joint Information Center (JIC) Operations 9.18 SPOKESPERSON AND PUBLIC INFORMATION OFFICER LIST 9.19 MEDIA/PUBLIC INQUIRY - MEDIA REFERRAL - MEDIA MONITORING LOG 9.20 INTENTIONALLY LEFT BLANK 9.21 JOINT INFORMATION CENTER SIGN-IN FORM 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST 9.23 STATUS BOARD RECORD FORM 9.24 JIC TRANSMISSION LOG 9.25 JIC DOCUMENT/DUPLICATION LOG 9.26 JIC NEWS RELEASE DISTRIBUTION FORM 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES  :

9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATION/OPERATION 9.32 DOCUMENT CROSS-REFERENCE

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 E~r ierg , PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page - 11 of 129 Joint Information Center (JIC) Operations ATTACHMENT 911 COMPANY SPOKESPERSON Sheet I of 8 Name: __________________________ Date:_______

Company Spokesperson I ~NOTE_

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 For An Unusual Event

[1] IF necessary, THEN contact the Nuclear Information Duty Officer and review the actions being taken to resolve the situation and the projected course of the event. The Senior Nuclear Officer or designee will issue news releases at an Unusual Event.

[2] The Emergency Director, in consultation with the Nuclear Information Duty Officer, will determine whether the PNPS emergency public information organization will be fully notified and/or activated at an Unusual Event.

[3] No further action is required in response to an incident at this classification level. Stand by in case the situation becomes worse or the Emergency Director requires activation of the Joint Information Center (JIC).

PNPS NON-QUALITY EMERGENCY RELATED "EP-PI-261 Revision 4 Entegy PBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 12 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 2 of 8 Notes 1.2 For An Alert Or Higher Classification

[1]i Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIC Manager, the Company Spokesperson, and the Emergency Director-will direct relocation of JIC operations to the Alternate JIC. The Alternate JIC is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint In formation Center".)

(a) Report to the JIC, obtain an access badge, and sign in on the roster board.

0 (b) IF you are the first to arrive at the facility, THEN ,

establish a presence at the main desk and perform the following: -,

(1) Ensure any arri~ving fede~ral or Commonwealth -

representatives have iD/Qredentials, log in and receive an access badge., ; i' .

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance' and the facility is operat~ional.

(c) Assist with* activation of the Joint Iniformation Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information ,Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).  :

  • i*PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 4 Enterov' PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 13 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 3 of 8 Notes (d) Review initial news release issued by Nuclear Information and forwarded by Public Information Liaison and any other previously issued news releases.

(e) Confer with the JIC Manager, the JIC Technical Advisor, and the Emergency Director on the emergency status.

(f) Direct the JIC Manager to coordinate with the EOF Manager to ensure that clocks are synchronized with the official Control Room time.

(g) When you have been sufficiently briefed and assured that an adequate staff has assembled as indicated by the JIC Manager (refer to Attachment 9.30, Declaration of JIC Operational Guidelines):

(1) Consult with personnel from governmental, agencies to ensure, they are prepared to activate their portion of the organization.

(2) Inform the Emergency Director"you have assumed the Company Spokesperson'...

position and that the Joint Information Center is operational.

NOTE ,

Prior to the arrival of governmental Public Information Officers, the Joint Information Center may become operational as a PNPS facility. ,

(3) Make at the a general facility thatannouncement to personnel theJoint Information Center is operational.

PNPs NON-QUALITY

  • ,,:,EMERGENCY RELATED ,EP-PI-261 Revision 4 Eriter , PLFAN PUBLIC "

IFRMATION PROCEDURES PROCEDURE REFERENCE USE Page 14 of 129 S

Joint Information Center (JIG) Operations ATTACHMENT 9.1 ... COMPANY SPOKESPERSON Sheet 4 of 8....

Notes (4) Direct the Press Release Writer to draft a S news bulletin notifying the media that the Joint Information Center is operational. Ensure a copy is transmitted to all emergency facilities.

2.0 Facility Operation 2.1 Operation

[1] Continuously monitor public information activities and ensure that the Emergency Director remains apprised of specific circumstances which may be of concern to PNPS (for example, Joint Information Center activities, rumors, and public concerns).

NOTE 0 News releases and bulletins must be approved by the Emergency Director prior to issue. Backgrounders and chronologies do not require Emergency Director approval; 1however, the Emergency Director must be made aware of their generationi and release.

During Security events, it must be ensured that the preapproved news releases are used. If unavailable, then they need to be approved by the Incident Command Post (ICP) also.

[2] Review each news release, news bulletin, bacl'grounder, ,

and chronology to ensure it is accurate, cdear, and written in a style appropriate for release.-,: , . . .. .

[3] Coordinate with the JIG Manager and agency Public '

Information Officers to establish and schedule news briefings (approximately every 30 to 6,0 minutes)..

(a) Attempt to coordinate news briefings around Emergency Alert System.(EAS) mnessages to. avoid.

broadcast overrides.

... PNPS  :.NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 EriTtergy.--PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page .15 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 "COMPANY SPOKESPERSON Sheet 5 of 8

  • Notes (b) Request that the Agency Coordinator obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency Alert System (EAS) messages.

(c) Review and address rumors or misinformation as provided by the Inquiry Response Coordinator via WebEOC or manually.

[4] When scheduling and conducting a news briefing:

(a) Obtain the latest information concerning the plant and corporate response from the EOF. Ensure that all information has been approved for release by the ,

Emergency Director.

(b) Attend a coordination meeting among all participating Public Information Officers prior to. the news briefing.

(c) Exchange and compare: information and~determine.

the most appropriate sequence of, presentation. ..

(d) *Ensure that the Emergency D ir~ector is aware of the news briefing schedule. ........

(e) During the briefing, act as prin'cip~af PNPS. ' . .

Spokesperson on ;matters concerning the' ..

emergency. Using Attachment 9.27, Company ' " '

Spokesperson Briefing Script, respond to news,.

questions using approved informnation. "*'*...

(1) Public statements may be based on news release or news bulletin contents.

(2) Use infomiation on potential rumors regarding events at the site to clarify and correct current conditions.

... PNPS NON-QUALITY

  • Erii~crgyV , LNPBI 0

-PROCEDURE PROCEDURES REFERENCE USE Page 16 of 129 im Joint Information Center (JIC) Operations ATTACHMENT 9.1 " COMPANY SPOKESPERSON Sheet 6 of 8...

Notes (3) Respond to inquiries on facts, events, and actions involving PNPS personnel and property only. Avoid discussing protective actions or activities of other response organizations.

(4) Do not speculate on the causes or possible consequences of the emergency condition.

Focus on the presentation of current, factual information.

(f) Log briefing start and finish times, documents discussed or used, highlights, and any follow-up information following each news briefing.

[5] Provide interviews, as time permits, as arranged by Joint 0

Information Center staff.

[6] Contact the Press Release Writer to obtain the latest corporate response to the emergency.

[7] Maintain communications with the EQE Public Information Liaison through the assistance, of the ,JIC ,Technical Advisor.

[8] Periodically confer with the Emergency Director and monitor "**

EQE briefings to review the status of the situation and progress toward resolution." , ,... , ,,

[9] Periodically confer with JIC Manager and the JIC TeChnical ...

Advisor to review public information activities.

[10] Ensure that periodic status updates are provided tO public' information personnel as appropriate.

PNPS NON-QUALITY'

  • ?FTtt~f.v.PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 17 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 ... COMPANY SPOKESPERSON Sheet 7 of 8 Notes 2.1 Relocation

[1] If, due to radiological or other conditions, the Joint Information Center is found to be uninhabitable, discuss relocation of the Joint Information Center with the "

Emergency Director~and the JIC Manager.

[2] If an evacuation directive is issued for Subarea 7, discuss "

relocation of the Joint Information Center with the MEMA ".

Public Information Officer.

[3] Upon decision to relocate the Joint Information Center, implement EP-PI-1 80, "Relocation of the Joint In formation Center", to support relocation efforts.

2.2 Position Turnover"

[1] IFyou are being relieved at the end of your shift or your position is otherwise being turned over, THE.._N perform a ..

formal turnover as follows:

(a) Review status boards, WebEOC f~acility log, and "

other information with the position replacement as-appropriate. .,  :,*.: .-- . - , .:

(b) Provide a briefing on the eerfigency;i radiolbgical  :.-

conditions, and any actions that have been *' *....

completed or are in progress ... ...- , ,

(c) Inform the position's immediate supervisory position and affected staff that you are transferring...

responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

RIi!*PNPS NON-QUALITY .

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- Enlergy PA PUBLIC PROCEDURE.

PROCEDURES REFERENCE USE Page .18 of 129 Joint Information Center (JIC) Operations "

ATTACHMENT 9.1 ..... COMPANY SPOKESPERSON Sheet 8 of 8 3.0 Facility Deactivation Notes 3.1 Termination

[1] Ensure that the Emergency Director/Recovery Directory continues to approve all technical information prior to its release.

[2] When directed, develop a recovery issues and strategy plan in accordance with EP-IP-520, "Transition and Recovery".

[3] Determine when the situation no longer requires manning of the Joint Information Center and advise the Emergency Director when deactivation can occur. Confer with agency Public Information officials, the JIG Manager, and the Senior Nuclear Officer or designee to determine whether news media interest has decreased to the point where their respective normal public information capabilities are sufficient. Refer to Attachment 9.17, Joint lnfornmation Center Activation/Deactivation/Shift Change... ."

[4] When deactivation'is complete, provide all logs and documentation to the JIG Manager.

[5] Ensure all equipment, manuals,~ and suppl*ies have been "

returned to their original location.. .....

. PNPS NON-QUALITY.

EMERGENCY " RELATED :EP-PI-261 Revision 4 Eat. *jera" PLAN PUBLIC PROCEDURE

~'INFORMATION ..

PROCEDURES R.E=FERENCE USE Page " 19 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet I of 4 Name: __________________________ . Date:______

JIC Technical Advisor NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response

., Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IFE you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following: **

(1) Ensure any arriving federal or Commonwealth represe~ntatives have ID/credentials, log in and receive an access badge.. . -. .*

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance.

and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

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-LAN PUBLIC PROCEDURE . . -.

PROCEDURES REFERENCE USE Page '20 of' 129 Joint Information center (JIC) Operations ATTACHMENT 9.2 ... JIC TECHNICAL ADVISOR Sheet 2 of 4. . .', .,

Notes

[4] Report to the Company Spokesperson and obtain the Emergency Classification and plant status.

1,2 Activation ,

[1] Ensure the telephone link to the EOF Public Information Liaison is operable using the Emergency Telephone .

Directory.

[2] Review news releases issued prior to Joint Information ,

Center activation.

[3] Report to the Company Spokesperson when your emergency response position can be declared operational.*

2.0 Facility Operation 2.1 Operation *

[1] Monitor the Mitigation Line to keep abreast of station activities, as possible.

[2] Promptly notify the Company SpokesPerson and the JIC .* ...

Manager of Emergency Classification changes. .. : * .

[3] IF an Emergency Classification change occ~urs While a ,. ,"

news briefing is in progress, THEN notify the JIC Manager ..

to request the Media Liaison to inform the Company .. ... _

Spokesperson of the change. .. ,

[4] Assist the Company Spokesperson in preparing 'for news" briefings using data sheets and information provided by the EEO.

[5] Assist the Company Spokesperson by ensuring appropriate graphics and schematics &re in place prior to each news briefing.

  • ii PNPS NON-QUALITY S nr /EMERGENCY RELATED EP-PI-261 Revision 4 Erte *y PLAN PUBLIC PROCEDURE-INFORMATION - ________________

PROCEDURES REFERENCE USE Page 21 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet 3 of 4 Notes NOTE The JIC Technical Advisor should remain in the PNPS Work Room during news briefings to assist with questions, rumors, and misinformation, and to monitor the news briefing conference line for unanswered questions that can be readily answered.

16] As requested by the Company Spokesperson, attend news -

briefings and remain available to assist the Company Spokesperson and the Commonwealth/Federal Public Information Officers with graphics (e.g., pointing to item of discussion, changing physical and electronic Smartboard graphics, etc.).

[7] Provide technical background information and briefings to the news media located in the Joint Information Center Media Briefing Room. Restrict information and briefings to onsite activities, nonemergency nuclear power plant operations, and radiation fundamentals.

[8] Assist the Media Liaison b~y respon~din~g to,-news media inquiries about plant design, plant systemS:, and radiological terminology. DO NOT specu~late about the emergency developments and their effeCts:. ;* *

[9] Monitor or designate a monitor for the Emergency '";;

Director's briefing line to the EOF to ensure continuous responsiveness to incoming calls.

ATTACHMENT 9.2 "JIC TECHNICAL ADVISOR Sheet 4 of 4 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radioiogical conditions, and any actions that have been comPleted or are in progress.

(c) Inform the position's immediate supervisory position ,

and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board,, ensure your, replacement signs in, and turn over the position binder and facility badge to the new position replacement. "* ' ,:*.**~.*,

3.0 Facility Deactivation... ,. ...

3.1 Termination * .. *"..

[1] Gather all records, logs, and doc:uments and turn them ':. ..

over to the JIC Manager.

[2] Assist in returning work areas to their pre-emergency' "

condition.

[3]. Notify the JIC Manager wheh p)osition is deac*tivated.

PNPS NON-QUALITY i*EMERGENCY RELATED EP-PI-261 Revision 4 F,,nteraov .PLAN PUBLIC PROCEDURE

~ INFORMATION PROCEDURES REFERENCE USE Page 23 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 1 of 6 Name: ________________________ Date: ________

Media Liaison NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have' ID/credentials, log in and receive an access badge. -'

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.1 7, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with activation of the Media Briefing Room.

Provide direction to personnel arriving to assist in the set-up of the Joint Information Center.

[3] Begin and maintain a log of your work activities.

PNPS NON-QUALITY

/:"* EMERGENCY RELATED EP-PI-261 Revision 4 Ss,ie~o .PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 24 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 2 of 6 Notes 1.2 Activation

[1] Report to the JIC Manager and obtain the Emergency Classification and plant status.

[2] Ensure sufficient copies of news releases distributed prior to Joint Information Center activation are available in the Media Briefing Room.

[3] Verify the following:

(a) Media information is available.

(b) Graphics and audio/video equipment are in place and operable. (The 50-mile EPZ map should not be displayed unless requested by the MEMA Public

  • Information Officer.)

(c) The most current EmergencY Classification level is posted.

(d) Public Information Officer position nameplates are displayed on the briefing taible.

(e) Copies of news releases are available=.

[4] Ensure the Joint Emergency Public Information Board contains current information.

[5] Conduct a briefing with JIC staff, if not already performed.

Review the news releases and assign the following responsibilities:

(a) Obtaining new news releases during news briefing.

(b) Assisting the Logistics Coordinator with media representatives.

  • .*PNPS NON-QUALITY,.
  • =EMERGENCY RELATED EP-PI-261 Revision 4 Ertry PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 25 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 *MEDIA LIAISON Sheet 3 of 6 Notes (c) Ensuring news media representatives receive copies of news releases and are made aware of other available information.

(d) Maintaining the status boards, announcing the time of the next briefing, and announcing any joint events.

(e) Ensuring news media representatives in the area are aware of the next scheduled briefing. This information may be announced in the Media Briefing Room.

(f) Recording all unanswered questions during news briefings.

[6] Report to the JIC Manager when the staff and the Media. /

Briefing Room can be declared operational.

(a) Report the number of media representatives who have arrived.

[7] Coordinate with the Logistics Coordinator and the JIC Manager when media representatives will be allowed to enter the Media Briefing Room and the*Media Phone Room.

  • ii ,PNPS i:* NON-QUALITY EMERGENCY RELATED - EP-PI-261 Revision 4 Eriifterax,-

5; PLAN PUBLIC INFORMATION PROCEDURES PROCEDURE REFERENCE USE Page

  • 26 of 129 0

Joint Information Center (JIC) OperatiOns ATTACHMENT-9.3 "'MEDIA LIAISON Sheet 4 of 6....

Notes 2.0 Facility Operation 2.1 Operation

[1] Ensure news media representatives are notified of scheduled news briefings.

[2] Periodically brief incoming media representatives on Joint Information Center guidelines and briefing protocol using Attachment 9.28, Media Liaison Media Briefing Script.

Additional topics can include:

(a) Discussion of information available for media.

(b) Availability of phones for media use in the Media Phone Room.

[3] Attend Coordination Meetings to prepare agenda and visual aids in the Media Briefing Room. .. '

[4] Obtain a list of participants from the Agency Coordinator in* ,. .

accordance with Attachment 9.18, Spokesperson and Public Information Officer List, and discuss the order in" .

which they are to be introduced and seated,:and the * . .,

graphics which they wish to have displayed.  :. ,

[5] Ensure the appropriate nameplates are placedon the .. '*,

speakers' tables in the order specified during the .**

Coordination Meeting. .'-

[6] Moderate news briefings and provide resource and...

background information to the news media:-

(a) Announce the format that will be used in presentations and questions and answers.

(b) Introduce each spokesperson with~his or her title and *,-

the company or agency he/she represents.

PNPS NON-QUALmITY S"

  • EMERGENCY RELATED : EP-PI-261 Revision 4 Ertry PLAN PUBLIC PROCEDURE" S INFORMATION PROCEDURES REFERENCE USE Page 27 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 5 of 6 '

Notes (c) Assist spokespersons by directing questions to the appropriate agency or company for response.

[7] Obtain record of unanswered questions at the end of news briefings and submit to the JIC Manager for resolution. *.

[8] Notify the JIC Manager of requests for interviews with the "

Company Spokesperson, JIC Technical Advisor, or governmental officials. ..

[9] Report unusual inquiries, problems, and. trends to the JIC Manager.

[10] Attend JIC staff briefings as required.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE.N perform a formal turnover as follows:* - -

(a) Review status boards, ,WebEOC facility log, and, other information with the; position replacement as, appropriate. ,,. . ,

(b) Provide a briefing on the emerge ncy,. radiological . .

conditions, and any actions tbat have been, ....  :..

completed or are in progress.

(c) Inform the position's immediate supervisory position, and affected staff that you are transferring* ..

responsibility for the position to the replacement individual. *.* . ...

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new Position replacement.

PNPS NON-QUALITYj

,,* EMERGENCY RELATED .... EP-PI-261 Revision 4 EnJ~i/teroy PLAN PUBLIC PROCEDURE

'0 INFORMATION PROCEDURES "REFERENCE USE Page ,.28 of 129 Joint. Information-Center (J IC) ,Operations ATTACHMENT 9.3 .. ...... .... ,MEDIA LIAISON Sheet 6 of 6.. .... . ... .

3.0 Facility Deactivation Notes 3.1

~'[1]

Termination Upon notification from the JIG Manager to deactivate the 0

Joint Information Center facility, notify the news media representatives present that the facility is closing and that they may contact the PNPS Communications Office and the governmental agencies' public relations staff for further information.

[2] Notify JIG staff of the decision to deactivate the Joint Information Center and implement the following:

(a) Assign each staff member deactivation responsibilities (returning' the Media Briefing Room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics, audio and video equipment to storage area).

(b) Ensure supplies, equipmen't, and* manuals are- "

returned to their respective areas: ..... --

(c) Notify the JIG Manager when the Media Briefing Room is deactivated and the staff is-prepared to 6. .

leave the facility.: " . .. . . . . ..'. ..

S(d) Turn over all records maintained throughout the emergency to the JIG Manager. "- '

PNPS NON-QUALITY

  • I,:r'-V .PLAN PUBLIC

-*-" PROCEDURE

" J INFORMATION _____

PROCEDURES REFERENCE USE Page 29 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet I of 7 Name: ________________________ Date: ________

JIC Manager NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation AA ff gal gal hors hors orNOTE orthe facility to be operational under optimum conditions has been established for the .JIC.

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the, facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonweelth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

r EMERGENCY RELATED EP-PI-261 .. . Revision 4 S! Entero/ PLAN PUBLIC PROCEDURE INFORMATION -____._

PROCEDURES REFERENCE USE , Page 30 of 129 Joint Information Center (JIC) Operations ..

ATTACHMENT 9.4 JIC MANAGER Sheet 2 of 7 Notes

[2] Ensure facility activation functions are underway in accordance with Attachment 9.17, Joint Information Center

-Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Direct Joint Information.Center activation using Joint Information Center staff.

,[3] Receive reports when activation is complete.

(a) Ensure the Joint Information Center is properly set up. Ensure the Media Briefing Room is ready to receive reporters. .

(b) Coordinate with the EOF Manager the synchronization of clocks with the Control Room.

(c) Notify the Company Spokesperson when activation of the Joint Information Center has been .completed. ...

See Attachment 9.30, Declaration of JIC Operational Guidelines. ... "; ""

[4] Receive notification from the Company Sp~k~esperson that the Joint Information Center has been declared operational.

[5] Notify the Joint Information'C~nter staff that the Joint *' ""  :

Information Center has been declared operational and has:

assumed primary responsibility for EmergencY Public Information activities. '*'

[61 Notify the Nuclear Information Duty Officer, the Emergency "Director, and the Press Release Writer that the Joint Information Center is operational.

[7] Ensure the JIC Log Keeper initiates an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

    • PNPS .,*NON-QUALITY , .

!te PLNPBI POCDi=EMERGENCY RELATED EP-PI-261 Revision 4 INFORMATION' PROC*EDURES REFERENCE USE Paige 31 of 129 Joint Information Center (JIC) Operations ATrACHMENT 9.4 .... JIC MANAGER Sheet 3 of 7 Notes 1.2 Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIC Manager, the Company Spokesperson, and the Emergency Director will direct the relocation of operations to the Alternate JIC. The Alternate JIC is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint In formation Center".)

[1] Obtain the current Emergency Classification, overail plant status, and assessment of news media response from the Company Spokesperson or the Nuclear Information Duty Officer.

[2] Ensure that any news releases generated by the Nuclear Information Duty Officer* have been received by the Joint Information Center, the Emergenicy Operations Facility, and the Corporate Emergency Ce~nter and have been properly logged (numerically) by the JIC Log Keeper and distributed to the Press Release Writer and Company Spokesperson.

Review these materials... .,

[3] Brief the Joint Information Center staff on the elmergency condition and public statements made thus~far.

[4] Verify that Joint Information center staff, the EOF, and the Corporate Emergency Center continue to receive Copies of the news releases through the JIC Administrative T~eam.

  • l PNPS NON-QUALITY -

-* Enterav. PLAN PUBLIC PROCEDURE INFORMATION"-

PROCEDURES REFERENCE USE ,Page" 32 of 129 Joint Information Center (JIC) Operations ATTACHMENT,9.4 JIC MANAGER-Sheet 4 of 7.. .

Notes 2.0 Facility Operation 2.1 Operation

[1] Coordinate information flow among the Media Liaison, the JIC Technical Advisor, the Inquiry Response Coordinator, the Information Coordinator, the Company Spokesperson, and the Corporate Emergency Center as described below:

(a) The Media Liaison moderates press briefings and provides resource and background information to news media; maintains a record of unanswered or recurring inquiries, misconceptions, and rumors.

(b) The JIC Technical Advisor supplies descriptions and explanations of technical facts and events pertaining.

to the emergency as requested.

(c) The Inquiry Response Coordinator'supplies feedback to the Information Coordinator on media inquiries, , ..

concerns, misconceptions, and rumors, and provides approved information on PNPS actions to mitigate.,

the emergency to callers. ..

(d) The Media Monitor supplies feedback to the Information Coordinator on media broadcasts, ...

including rumors and misconceptions., so that they; .. ,.

may be addressed in s~ubsequent news briefings or ,*:

"' ~news releases. ..... "*

[2] Ensure the EOF Manager providles information to the Public ""::

Information Liaison on actions taken by ;the, Corporate .

Emergency Center on the availability of resources to support the emergency,. Request the Press Release Writer ,.

to include this information in a news release(s).

[3] Determine the level of staffing needed for each shift and notify the Administration and Logistics Coordinator at the EOF if additional staff members are needed.

PNPS NON-QUALITY '

- Eit ,aPLAN PUBLIC. PROCEDURE-

~' INFORMATION _ ____

PROCEDURES* REFERENCE UsE Page 33 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.4 *J IC MANAGER Sheet 5 of 7 Notes

[4] Ensure phone inquiries received by the Inquiry Response Coordinator are processed using appropriate procedures.

[5] Review Inquiry Response Coordinator forms for trends,..

rumors, or misinformation.

[6] Inform the Company Spokesperson of any rumors or "

misinformation received from the Media Monitor or Inquiry" Response Coordinator that need to be verified and/or' resolved prior to the next news briefing.

[7] Inform the Company Spokesperson of the resolution of any rumor/misinformation for corrective action at the next news briefing.

[8] Provide or ensure assistance with distribution'of potassium iodide (KI) to JIC Entergy personnel as requested and authorized by the ED through the EOF Radiological Assistance Coordinator.

(a) A supply of potassium iodide (Ki), is stOred and available at the JIC Work Room 'in the Forms File box.

2.2 Facility Relocation ""!* * ***

[1] IF, due to radiological or other condition*S, the Joint' Information Center is found to be Uninhabitable, THEN "

discuss relocation of the Joint Information Center with the '...

Company Spokesperson and the Emergency Director.

[2] IF an evacuation directive is issued for Subarea 7, THEN discuss relocation of the Joint Information Center with the.

OfcrCompany Spokesperson and the MEMA. Public ... Information J

.... *,PNPS NON-QUALITY i EMERGENCY RELATED EP-PI-261 "Revision 4 En" /'tergyV PLAN PUBLIC PROCEDURE INFORMATION.

PROCEDURES REFERENCE USE Page 34 of 129 Joint Information Center (JIC) Operations, ATTACHMENT 9.4 JIC MANAGER Sheet 6 of 7

- Notes

[3] IF relocation of the Joint Information Center is under consideration OR upon the decision to relocate the Joint Information Center, THEN implement EP-PI-1 80, "Relocation of the Joint In formation Center", to support relocation efforts.

2.3 Position Turnover

[1] IF you are being relieved at the end of your shift or Your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boa'rds, WebEOC facility log, and other information with the position replacement as appropriate. ..

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress. ,..

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position .to*ther.eplacement '-,

individual. . " . ..  ; 1. . ...

(d) Sign off at the facility roster board, ensure your.;

replacement signs in, and turn over the position binder and facility badge to the new position .  :

replacement.* ... :. ,

S . PNPS EMERGENCY -NON-QUALITY RELATED EP-PI-261 Revision 4 E=:-ntermyO' PLAN PUBLIC INFORMATION PROCEDURE "PROCEDURES REFERENCE USE Page 35 'of 129 Joint Information Center (JIC) Operations

. o .

ATTACHMENT 9.4 JIC MANAGER Sheet 7 of 7Noe 3.0 Facility Deactivation 3.1 Termination

[1] IF the Company Spokesperson is evaluating a recommendation to deactivate the Emergency Public Information organization, THEN confer with the Media Relations Coordinator to determine whether or not news media interest has waned sufficiently to be handled by normal PNPS Communications resources.

(a) Recommend to the Company Spokesperson that the Joint Information Center be deactivated.

(b) Confer with other Public Information Officers (i.e.,

Commonwealth and federal agencies) to confirm that they no longer need the Joint Information Center to provide public information.

[2] Direct the Press Release Writer tO draft a news release that the Joint Information Center is closed and future inquiries should be directed to the PNPS Commu~nications Office. "

[3] Oversee deactivation of the Joirnt infOrmation Center.

Receive reports from the Media Liaison, the JIC Log Keeper, and the Press Release Writer when deactivation of their respective areas is complete.'.: .' ,

[4] Ensure all supplies, manuals, and equipment kIts have ' -

been returned to their respective locations.

[5] Inform the Company Spokesperson when deactivation is complete.

[6] Transmit all logs, records, documents, video recordings, and a report on Joint Information Center performance to the Emergency Planning Manager.

  • !!2 ~*PNPS NON-QUALITY
  • !,EMERGENCY RELATED .- . EP-PI-261 Revision 4 Enter~ov PLAN PUBLIC PROCEDURE "

bi INFORMATION * *____

PROCEDURES REFERENCE USE. Page 36 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.5 " INFORMATION COORDINATOR SheetlIof 5 ,

Name: _______________________ Date:________

Information Coordinator.,

, ~NOTE" Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IFyou are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:.,.-

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials,.log in and receive an access badge.

(2) Ensure any arriving media,**e detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is~operationaL . .

[2] Assist with activation of the. Joint information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and:JIC floor plans within the Emergency Telephone Directory).

[3] Begin and maintain a log of your work activities.

[4] Report to the JIC Manager and obtain the .Emergency Classification and plant status . . . ,

  • i*i .. PNPS NON-QUALITY ."

-! Enterov .PLAN PUBLIC PRCDE bi INFORMATION _____

PROCEDURES REFERENCE USE Page ""37 of 129

  • ~Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 2 of 5 Notes

[5]- Provide briefing to the Inquiry Response Coordinator, Phone Team Members (3), and Media Monitors (2).

(a) Advise JIC Manager when these positions are filled.

2.0 Facility Operation 2.1 Operation

[1] Oversee information flow including news release preparation and approval. The EOF Emergency Director (ED) is responsible for news release approval.

(a) Ensure draft news releases are forwarded to the Public Information Liaison in the EOF for Emergency Director (ED) approval (b) Ensure revisions to draft news releases made by the ED are incorporated into the draft news release.

(c) Ensure the distribution of the: news *releases by the Administrative Team.

[2] Provide administrative support to JIC saff (.including state, local, and federal agencies*). ...*: ** ,

[3] Ensure the distribution of significant information, including.

Dedicated Notification Network (DNN) forms announcing a change in Emergency Classification Level when faxed to -... "

the JIC.

(a) Ensure the forms are distributed to JIC personnel and state, local, and federal agencies..

(b) Immediately make the following copies and distribute, at a minimum:

(1) 1 copy for the JIC Press Release Writer (2) 1 copy for the JIC Technical Assistant

      • PNPS NON-QUALITY .
  • i-**EMERGENCY RELATED ' .EP-PI-26.1 Revision 4 Enirterg PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE .. Page 38 " of 129 Joint* Information Center (JIC) operations" ATTACHMENT 9.5 ." ,....INFORMATION C0ORDINATOR Sheet 3 of 5 ..

Notes (3) 4 copies for the Inquiry Response Coordinator (includes three copies for the Phone Team members)

(4) 2 copies for the Media Monitors.

[4] .. Ensure the Inquiry Response Coordinator is updated with the latest information available from the EO.F.

[5] IF the emergency is either escalated or terminated OR, other important information becomes available during a news media briefing, THEN ensure that the Company Spokesperson is aware of the information, through the Media Liaison, prior to news media briefing being ended.

[6] Monitor feedback from the Inquiry Response Coordinator regarding any rumors or misinformation from Phone Team members via WebEOC or manually.

[7] Discuss with the JIC Manager and/or the Company, Spokesperson strategies for ensuring all* rumors and misinformation are addressed. LFX there are rumors concerning offsiteissues, THEN provide information to state Public Information Officers, etc.

[8] Ensure the Inquiry Response Coordinator, Media Monitors, and the Press Release Writer are promptly informed of any ,.*

escalations in the emergency classification.

[9] Attend prebriefings with the Company Spokesperson and ,

  • the Commonwealth in the, Communications Area..-

S*PNPS NON-QUALITY

        • EMERGENCY RELATED EP-PI-261 Revision 4 En*jrteravt/ PLAN PUBLIC " PROCEDURE

~' INFORMATION -_____

PROCEDURES REFERENCE USE Page 39 of 129 Jointl nformation Center (JIG) Operations ATTACHMENT 9.5 ., INFORMATION COORDINATOR Sheet 4 of 5 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and

  • other information with the position .replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for thie position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn *0ver the position binder and facility badge to the nfew position replacement. - * : -:"

3.0 Facility Deactivation 3.1 Termination , * .. * *.

[1] Upon notification from the JIG Manager to deactivate the Joint Information Center facility, notify the Inquiry Response  :".

Coordinator, the Press Release Writer, the JIG Technical Assistant, and the Media Monitors that the facility is being deactivated.

PNPS NON-QUALITY

,*,;= EMERGENCY RELATED EP-PI-261 - Revision 4

- EriteiFgy. PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE .- Page 40 of 129 Joint Information Center (JIG) operations

  • ATTACHMENT 9.5 " INFORMATION COORDINATOR Sheet 5 of 5 ... .... .

Notes

[2] Assist with the deactivation of the Joint Information center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the staff is prepared to leave the facility.

ATTACHMENT 9.6 ' JIC LOG KEEPER Sheet 1 of 5 Name: _________________________ Date: ________

JIC Log Keeper NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIG, Obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

SPNPS NON-QUALIrY .

,**:**°EMERGENCY RELATED EP- PI-261 Revision 4 EPLAN yPUBLIC PROCEDURE IN~FORMATION PROCEDURES REFERENCE USE Page 42 of 129 0

JointlInformation Center (JIC) Operations*

AkTTACHMENT 9.6 ..... JIC LOG KEEPER Sheet 2 of 5 Notes

[3] Initiate an Emergency Log of major events, decisions, communications, and actions at the JIC via the facility log in WebEOC, if available, or manually.

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

(1) Place displays on PNPS Work Room WebEOC monitors with priority on the following displays or as directed:

  • Facility Log
  • Pilgrim EOF Video Feed
  • Inquiry Log (Display)

(b) IF computer in the work area is not working, THEN use an available computer in a nearby office, Inform the JIC Manager if computer is not working and where you are relocating to. Request support from ..

IT immediately.

[4] Report to the JIC Manager and obtain the Emergency Classification and plant status. --- ' '

PNPS .NON-QUALITY SEMERGENCY " RELATED EP'PI-261 Revision 4 En':z**Zterwy" PLAN PUBLIC PROCEDURE

' INFORMATION _____

PROCEDURES REFERENCE USE Page 43 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.6 . .. JIC LOG KEEPER Sheet 3 of 5 Notes 2.0 Facility Operation 2.1 Operation

[1] Quickly gather and post (in the chronological order they occurred) the following information on WebEOC, if appropriate and available, and not already logged:

NOTE If Security event, ensure what information can be posted by discussing with the Information Coordinator, the JIC Technical Advisor, and/or the JIC Manager.

(a) PNPS news release number, title, and when published (b) Time of activation of the JIC (c) Arrival/setup by Offsite Spokesperson, (d) Time/# of Media Briefings (e) Protective Action Rec;ommendations (P'AR) from Commonwealth (not from PNPS)

[2] Assist the Information Coordinator with assigned duties as requested.

SPNPS NON-QUALITY

- jyPUBLIC PLAN PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page *44 of 129 Joint Information Center (JIG) op~erations*....

ATTACHMENT 9.6 JIC LOG KEEPER Sheet 4 of 5 Notes

[3] Ensure the Joint Emergency Public Information Board, News Release Board, and PNPS Work Room Status Boards are maintained.

[4] Ensure Commonwealth/federal agency information is included on the Joint Emergency Public Information Board.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

.(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

ATTACHMENT 9.6 JIC LOG KEEPER Sheet 5 of 5 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement *the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of.

news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the staff is prepared to leave the facility.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 S=Entergy.PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE "Page 46 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet I of 5 Name: _________________________ Date: ________

Inquiry Response Coordinator NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IFyou are the first to arrive at the facility, THEN,.

establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge. *..

(2) Ensure any arriving media are detained ,in th~e receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.* * .

[2] Assist with activation of, the Joint Information Center (see.

instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and *JIC floor plans within the Emergency Telephone Directory).,

(a) Ensure all Phone Team telephones are connected into the proper jacks and properly working.

(b) Ensure copies of official news releases (PN PS, state, local, and federal) are a*,ailable to Phone Team members.

PNPS NON-QUALITY

_*'""" EMERGENCY " RELATED I EP-PI-26*1 'Revision 4 En*Ftergy. PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 47 of 129

  • Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 2 of 5 Notes (c) Ensure current PNPS Emergency Public Information Calendar is available to each Phone Team member.

(d) Notify the Information Coordinator when Inquiry Response is operational.

[3] Use WebEOC to track inquiry response information, if available, or manually.

[4] Report to the InformatiOn Coordinator and obtain the Emergency Classification and plant status,.

2.0 Facility Operation" 2.1 Operation

[1] Attend Company Spokesperson/JIC Manager staff briefings to gather information to be used to respond to calls and to answer questions. -

(a) Brief Phone Team and Media Monitor. members on information gathered at the staff brief following Company SpokespersoniJIC ;Man~ager staff briefs.,

(b) Use WebEOC to enter inquiry information. ,

IF WebEOC is not available, THEN for~ward Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachmlent 9.'19) t[o the Information-Coordinator or appropr~iate agency for resolution.

(c) Monitor the public/media :inquiry calls, track trends,,

and refer questions on radiation or nuiclear ...

technology from the Phone Team to the JIC Technical Advisor.*

(d) Use WebEOC to enter response/correct information following issue resolution in consultation With Company Spokesperson and Information Coordinator.

.... PNPS NON-QUALITY EMERGENCY RELATED * , EP-PI-261 Revision 4

'Erntergr. PLNPUBLIC PROCEDURE -

PROCEDURES REFERENCE USE .Page .48 - of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQlUIRY RESPONSE COORDINATOR Sheet 3 of 5 .....

Notes

[2] Ensure Phone Team members are familiar with available information and are familiar with the use of the Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19).

[3] Review completed WebEOC data or Media/Public Inquiry -

Media Referral - Media Monitoring Log to identify rumors and trends.

(a) Report any trends, broadcasted misinformation, or plant-related questions to the attention of the Information Coordinator.

[4] Communicate frequently with the Information Coordinator to obtain current information and to supply feedback on media inquiries, concerns, misconceptions, and rumors.

[5] Ensure Phone Team members are aware of latest information from all news releases as soon as they are' distributed.

[6] Quickly pass on any major plant status changes and information on PNPS actions to the Phone:Team members so that they have accurate, up-to-;date information. You "

may also use the following sources of information: the briefing of the state officials prior to news media briefings and Emergency Alert System (EAS)/neWs releases from the state for Protective Action Directives, but remind the PhOne Team members to refer inquiries regarding offsite activities" ,

to the appropriate Commonwealth or local agency using ,.*.

contact information in the Emergency Public Information calendar.

[7] IF Security event, THEN do not release any information unless in news release or specifically from the Company Spokesperson, the JIC Technical Advisor, or the Incident Command Public Information Officer.

[8] Attend news briefings to gather information to be used to respond to callers' questions.

PNPS NON-QUALITY

  • ;;; " EMERGENCY' RELATED EP-PI-261 Revision 4 En==.terav" PLAN PUBLIC PROCEDURE

~'INFORMATION "

PROCEDURES 'REFERENCE USE Page '49 of 129 JointlInformation Center.(J IC) Operations ATTACHMENT 9.7 " . .INQUIRY RESPONSE* COORDINATOR Sheet 4 of 5 Notes

[9] Ensure all follow-up calls to telephone inquiries are performed expeditiously.

[10] Any JIC security issues should be forwarded to the Logistics Coordinator.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other informatio)n with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.-

(c) Inform the position's immediate supervisory position and affected staff that you are transferring ,,,-

responsibility for the position to the .replacement ,

individual._ .! - ... , . , ,

(d) Sign off at the facility roster boar~d, ensure your , .....

replacement signs in., and turn over the position binder and facility badge to the new position ... .. ..

replacement. ...

PNPS NON-QUALITY SEMERGENCY. RELATED .. EP-PI-26.1 "Revision 4 Entr . PLAN PUBLIC PROCEDURE.,.. .-. ..

INFORMATION .. .

PROCEDURES REFERENCE USE* Page 50 =of 129 .*

.... Joint Information.Center (JIC) operations ATTACHMENT.9.7 "INQUIRY RESPONSE COORDINATOR Sheet 5 Of 5 .....

3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement~the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning

  • equipment to storage area.

(b) Ensure supplies, equipment, alnd manuals are (c) returned to their respective areas.

Notify the Information Coordinator when your~area is S

deactivated and the Phone Team is prepared to leave the facility.

PNPS NON-QUALITY

.... 'EMERGENCY RELATED EP-PI-261 -Revision 4

-"- EutZerox, PLAN PUBLIC PROCEDURE '

0, INFORMATION ...

PROCEDURES REFERENCE USE Page 51 of 129 Joint Information Center (JIC) Operations .

ATTACHMENT 9.8 ,*MEDIA MONITOR Sheet I of 4 Name: _________________________ Date: ________

Media Monitor Name: _______________________

Media Monitor NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1,1 Facility Activation

[1] Report to the JIC, obtain an ac(*ess badge, and sign in on the roster board. -

(a) IF you are the first toarrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

(a) Obtain the Media Monitor binder, including Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) and Emergency Logs.

PNPS NON-QUALITY .

EMERGENCY RELATED - "EP-PI-261 Revision 4 EritFnerm~. ~"

PLAN PU BLIC INFORMATION PROCEDURE"

"* I.

,.PROCEDURES REFERENCE usE Page 52 of 129 Joint Information Center (JIG) Operations ATTACHMENT 9.8 ...... ... MEDIA MONITOR Sheet 2 of 4 ...... ..

Notes (b) Ensure radios, computer, TV monitors, and VCRs are operable.

(c) Review all news releases issued to date.

(d) Receive briefing from the Information Coordinator and/or Inquiry Response Coordinator.

(e) Notify the Information Coordinator when your " '

emergency position can be declared operational.

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually..

2.0 Facility Operation ,

2.1 Operation

[1] Monitor and record TV and radio broadcasts about the ..

emergency developments and respoQnse activities relating to' PNPS.

(a) Look for rumors or misconceptions. -* . .

[2] Maintain a log of broadcasts with a brief sfmmary of their '

  • contents. ,..

[3] Review news releases that are issued about the emergency to determine whether the broadcasts are accurate.

[4] IF misinformation or a rumor is broadcast, THEN complete a Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) via WebEOC or hard copy, as appropriate, and provide to the Inquiry Response Coordinator.

S . PNPS NON-QUALITY _

  • ,EMERGENCY RELATED I EP-PI-261 Revision 4 Erdera '

PLAN PUBLIC

~'INF=ORMATION _

PROCEDURE PROCEDURES REFERENCE USE Page 53 of 129" Joint Information Center. (JIC) Operations -

ATTACHMENT,9.8 ... MEDIA MONITOR

'Sheet 3 of 4 Notes

[5] Notify the Inquiry Response Coordinator if any additional personnel are needed to assist with monitoring media broadcasts.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows: .

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring ..

responsibility for the position to ithe r~epl'acement ..  :

individual.

(d) Sign off at the facility roster board, .ensure your ..

replacement signs in, and turn over the position binder and facility, badge to the new position replacement..

SPN PS NON-QUALITY Sr EMERGENCY RELATED EP-PI-261 Revision 4 EraLnergoy PLNPUBLIC PROCEDURES PROCEDURE:

REFERENCE USE, Page -"54 of 129 S

Joint Information center (JiC) o-pe:atlions ATTACHMENT 9.8 'MEDIA MONITOR" Sheet 4 of 4 ...

Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.. S (c) Notify the Information Coordinator when your area is deactivated and the Media Monitors are prepared to leave the facility. .

S

PNPS NON-QUALiTY'

'!l;:"EMERGEN*CY* RELATED EP-PI-261 ,Revision 4 Eu~terr,.y. PLAN PUBLIC PROCEDURE..'

~b INFORMATION ....

PROCEDURES REFERENCE USE Page 55" of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.9 ,oLOGISTICS COORDINATOR Sheet 1 of 3 Name: _________________________ Date: ________

Logistics Coordinator NOTE Steps may be performed concurrently or out of order as deem~ed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

[2] Assume responsibility for manning the front desk.

(a) Obtain the Securily box containing identification badges for incoming federal, Commonwealth; and media individuals if not already at the front desk station.

(b) IF a member of the JIC ERO has established a presence at the front desk, THEN relieve the individual to proceed with their assigned duties.

(c) Ensure any staff that may have arrived before the position was operational are signed in and badged.

[3] Ensure any arriving Entergy/PNPS or federal/Commonwealth Joint Information Center staff have ID/credentials, log in (see Attachment 9.21, Joint Information Center Sign-In Form), and receive an access badge.

[4] Begin and maintain a log of your work activities.

[5] Notify the JIC Manager when your emergency position can be declared operational.

ATTACHMENT 9.9 "LOGISTICS COORDINATOR Sheet 2 of 3 N....e.

2.0 Facility Operation 2.1 Operation

[I] Confirm with the Media Liaison that media representatives may be allowed into the Media Briefing Room or Media Phone Room.

[2] Once media representatives arrive, verify their identity and*

press credentials, and ensure they sign in on Joint Information Center Sign-In Form.

[3] Monitor front and rear access to the second floor staff work areas and do not allow media representatives to enter these areas.

(a) Request assistance from the Media Liaison in maintaining access control at rear of Media Briefing  :

Room.

[4] Request additional Security support through' the JIC " '

Manager if necessary, to maintain access~control.  :  ;

2.2 Position Turnoverl

[1] jF you are being relieved at the end of your si~ift or your position is otherwise being turned over, THEN perform a formal turnover as follows: ... * - '- "

(a) Review status boards, WebEOC *facility log, and ...

other information with the position replacement as appropriate.

(b)*, Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

SPNPS "'NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4

-'- En'-/ter OI

. PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 57 of 129 JOint Information Center (JIC) Operations.

ATTACHMENT 9.9 . .. LOGISTICS COORDINATOR Sheet 3 of 3 Notes (c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your .

replacement signs in, and turn over the position binder and facility badge .to the new position replacement. .

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information .Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of ..

news releases, bulletins, backgr,0unders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective a~reas... ..

(1) Once the Joint information center ha bee deactivated, collect all Entergy/PNPS personnel and federal/Commonwealth personnel badges.

(c) Notify the JIC Manager when your area is deactivated. .

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261. Revision 4 Ente~rgy/-v PLAN PUBLIC INFORMATION PROCEDURES PROCEDURE REFERENCE USE Page :58 of 129 0 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet I of 5 Name: _______________________ Date:________

Agency Coordinator NOTE ,

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility', THEN establish a presence at the* main desk and perform the following:

0 (1) Ensure any arriving federal orComnmonwealth representatives have ID/credentials, log in and receive an access badge...

(2) Ensure any arriving media are detained in the receiving hall until the Logisti~cs. Coordinator arrives to assume security for the entrance' and the facility is operatio'nal.*

[2] Assist with activation of the Joint information Center, concentrating on preparation of the Commonwealth/Federal Work Room. (See Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and JIC floor plans within the Emergency Telephone Directory.)

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

PNPS *NON-QUALITY SEMERGENCY" RELATED EP-PI-261" Revision 4 Eritergy*...O) PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 59 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 2 of 5 Notes

[3] Ensure sufficient copies of PNPS news releases distributed prior to Joint Information Center activation are available in the Commonwealth/Federal Work Room.

[4] Assist the Logistics Coordinator with identification of Commonwealth/federal representatives who may arrive without proper identification.

(a) Request confirmation through present representatives, as available.

[5] Develop a list of spokespersons, including spelling of names and titles, using Attachment 9.18, Spokesperson and Public Information Officer List. Provide cop ies of the checklist to both the JIC Manager and the Media Liaison.

[6] Verify that agency representatives are familiar with the Joint Information Center layout and resources., office equipment, and the telephone system as they arrive. *;

[7] Ensure each representative obtains available media information. * ,:.,..

[8] Request copies of agencY news rel~eases issued prior to Joint Information Center activation. Enisure co pies are distributed to Joint Information Center staff and :posted on the Joint Emergency Public Information News Release Board.

[91 Verify and inform the JIC Manager when the "

Commonwealth/Federal Work Room is operational.*--

[10] Begin and maintain a log of your work activities.

  • PNPS NON-QUALITY
  • _ EMERGENCY . RELATED
  • EP-PI-261 Revision 4 E*riteprog LA PUBLIC PROCEDURE'
  • IN~FORMATION _____

PROCEDURES REFERENCE USE Page , 60 , of 129 Joint Information Center (JIC) operations ATTACHMENT 9.10 AGENCY COORDINATOR Notes.

2.0 Facility Operation 2.1 Operation

[1] Ensure agency representatives are informed of emergency events at PNPS and of the status of PNPS news releases.

(a) Provide courtesy copies of PNPS news releases to Commonwealth/federal agencies prior to their distribution to the news media.

[2] Inform agency representatives when PNPS would like to brief the news media on developments. Assist the Company Spokesperson in coordinating a briefing time.

[3] Inform the Company Spokesperson and the JIC Manager when agency representatives would like to brief the news media. ,

[4] Using Attachment 9.22, Agency Coordinator coordination o Meeting Checklist, set up a time for tlhe coordination meeting prior to each news br~iefing and ,attend the meeting.,

Ensure the Company Spokesperson and the Media Liaison ..

are present. ,Work with the Media Liaison *to* establish, the '*

order of introduction and agenda.

[5] Notify the JIC Manager of any office-equiPment or telephone problems in the Commonwealth/Federal work Room. ,- i ,

[6] Ensure governmental agency information is included on the Joint Emergency Public Information Board with the assistance of the Media Liaison. Provide input as information becomes available. ,

[7] Rec'eive copies of unanswered questions from the Media Liaison after each news briefing and provide them to agency representatives to assist in addressing news media questions and concerns.

f** PNPS "NON-QUALITY EMERGENCY RELATED EP-PI-261 '" Revision 4 Etry PLAN PUBLIC PROCEDURE INFORMATION _ ____

PROCEDURES REFERENCE USE Page 61 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.10 ... AGENCy COORDINATOR Sheet 4 of 5 Notes

[8] Inform agency representatives of news media requests for individual interviews.

[9] Obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency Alert System (EAS) messages.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE.N perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate. *

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress:.... ..

(c) Inform .the position's immediate supe'rvisory pobsition and affected staff that you are transferring*, .. ..

  • responsibility for the pbsition':to th~e replacement individual. ...

(d) Sign off at the facility roster board, ensure your* '

replacement signs in, and turn over the position ..

binder and facility badge to the new position replacement. .

PNPS NON-QUALITY .

E egy EMERGENCY PLAN PUBLIC RELATED .:

PROCEDURE ,;

?EP-PI-261 Revision 4 INFORMATION REEECUS Pae , -62, o 19 PROCEDURES RFRNEUE Pg 2 o 2

" " ~~Joint.Information center (JiG) Operations . ..

ATTACHMENT 9.10 *."AGENCY. COORDINATOR" Sheet 5 of 5 . ... ....

Notes 3.0 Facility Deactivation 3.1 Termination

[1] Attend the meeting of agency representatives and the Company Spokesperson to determine whether public information activities can be handled through the N~clear Information Office and normal agency channels.

[2] Upon confirmation from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation.

of the Joint Information Center and implement the following:

(a) Assist with r'eturning the Commonwealth/Federal Work Room to its pre-emergency condition, gathering all copies of news releases, bulletins,

  • backgrounders and returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas..,- .,

(c) Notify the JIG Manager when your a rea is *: .

deactivated and the offsite agencies are prepared to leave the facility. ".-. .  :*'/ :"*

PNPS NON-QUALITY '

S EMERGENCY" RELATED EP-PI-261 "Revision 4 Eri'r,'ayOI. PLAN PUBLIC PROCEDURE S INFORMATION PROCEDURES REFERENCE USE jPage 63 of 129 Joint information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet I of 5 Name: _________________________ Date: ________

Administrative Team Member Name: ________________________

Administrative Team Member

  • NOTE.

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge..-.

(2) Ensure any arriving media' are detained in the*

receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Test all communications equipment including telephones, printers, and fax machines in the PNPS Work Room and Commonwealth/Federal Work Room.

PNPS NON-QUALITY,

    • -EMERGENCY RELATED -EP-PI-261 Revision 4
  • =-* gy. PLAN PUBLIC PROCEDURE , . ..

PROCEDURES REFERENCE USE ',Page 64.; of 129 Joint Information Center (JIC) Oper'ations ...

ATTACHMENT9.11 ...... ADMINISTRATIVE TEAM Sheet 2 of 5 ..

Notes (b) Inquire through the Information Coordinator to determine the status of news releases issued prior to Joint Information Center activation.

(c) Duplicate new releases, etc., as directed.

(d) Provide copies of new releases and other information  : -

to Joint Information Center staff.

(e) Report to the Information Coordinator to verify points of distribution within the Joint Information Center and the number to be distributed to each point.

(f) Transmit all new releases and other information to the Corporate Emergency Center. .

(g) Report to the JIC Manager when your emergency position can be declared operational. ,

[3] Begin and maintain a log of actions. Use the appropriate form or log, as assigned: . ., .

(a) Attachment 9.23, Status.Board Record Form, if WebEOC is not available' or not yet running. *° (b) Attachment 9.24, JIC Transmission Log,. for faxed or .

internet transmissions. *. . .. .

(c) Attachment 9.25, JIC Documernt/Duplication Log, as needed in high volume events.

(d) Attachment 9.26, JIC News Release Distribution Form, for JIC internet distribution and EOF.

S

SPNPS NON-QUALITY' *"'-

S ' EMERGENCY RELATED *EP-PI-261 Revision 4 Eri'Fterov PLAN PUBLIC PROCEDURE" INFORMATION PROC*EDURES REFERENCE USE . Page 65 of 129

.Joint Information Center (JIC) operations Set3o 9.11' ATTACHMENT . ... ADMIN ISTRATIVE TEAM Notes 2.0 Facility Operation 2.1 Operation

[1] All Administrative Team Members shall ensure news releases, news backgrounders, and news bulletins contain the media Phone Team numbers and are on PNPS" letterhead prior to distribution or transmission. :..

[2] All Administrative Team members shall ensure that the PNPS Work Room Status Board is updated.

[3] Administrative Team members shall transmit and distribute all approved and numbered news releaSes, chronologies, news bulletins, news backgrounders, and Other material in the quantities requested by the JIC Manager or the Information Coordinator (see At~tachments 9.25, *i JIC Document/Duplication Log, and 9.26, JIC News Release Distribution Form). . ,

(a) Distribute copies of news releases, chronologies, news bulletins, news backgrounders, and DNN notifications using the JIC News: Release Distribution Form (Attachment 9.26). " ' -*

(b) Transmit all approved PNPS news r-eleases, news bulletins, and news backgrounders as directed (see; Attachment 9.24, JIC Transmission Log)...

(c) Transmit all offsite news releases to the Corporate Emergency Center. _

[4] Administrative Team members shall assist offsite Public Information Officials and perform other duties as assigned by the JIC Manager.

ATTACHMENT 9.11. , ...... ADMINISTRATIVE TEAM*

Sheet 4 of 5.. ...

Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergencY, radiological~

conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate, supervisory position and affected staff that you are transferring.

responsibility for the Position to the replacement individual. " "

(d) Sign off at the facility roster board', ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY

- Eril.te'frV.y PLAN PUBLIC PROCEDURE*

INFORMATION*

PROCEDURES "REFERENCE USE Page 67' of 129 Joint Information Center (J IC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipmenit, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and you are prepared to leave the facility.

PNPS NON-QUALITY .

EMERGENCY RELATED EP-PI-261 Revision 4 PLAN PUBLIC PROCEDURE -

  • J INFORMATION -_____

PROCEDURES REFERENCE USE Page 68 of 129 Joint Information Center (JIC) Operations. ..

ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 1lof 4 Name: ________________________ Date: ________

Media Assistant Name: _______________________

Media Assistant NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.  : .

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials,-log in and receive an access badge.

(2) Ensure any arriving media are detained in the.

receiving hall until the Logistics, Coordinator arrives to assume security-fo~r the entrance and the facility is operational.

[2] Assist with activation of the Joint Info~rmation C*enter,. .

focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency. Telephone Directory).

(a) Ensure there is sufficient media information for distribution to the news media representatives upon their arrival.

, PNPS NON-QUALITYT-

  • jl*tc~o .... LAEMERGENCYINOMToPBI

... PRCuRRELATED ;EP-PI-261 Revision 4-

,,PROCEDURES REFERENCE USE Page 69 of 129 Joint Information Center (JIG) Operations ATTACHMENT 9.12 .,MEDIA ASSISTANT Sheet 2 of 4 Notes (b) Prepare a table for news releases and ensure sufficient copies of news releases issued prior to Joint Information Center activation are available. .

(c) Listen to the news briefing, identifY and record any -

unanswered questions asked by news media representatives, and give such questions to the .

Media Liaison after the news briefing.

(d) Assist news media representatives with their equipment.

(e) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation ...

2.1 Operation

[1] Greet news media representatives upon their arrival and

  • offer available information to them. *

[2] Assist news media representatives with ,background information without speculating about ~the emergenCy or the, actions taken by PNPS or governmental agencies.. -

[3] Post news releases in chronological order on the News Release Board and maintain an adequate supply. * ..

[4]* Assist the Media Liaison in maintaining the Joint Emergency Public Information Board. ' - ". .

[5] Report to the Media Liaison all requests for interviews and'

  • all trends of questions and news media needs.

[6] Refer technical questions to the JIC: Technical Advisor or recommend to the Media Liaison technical topics that may be included in the next briefing to assist the media representatives in understanding the emergency.

PNPS NON-QUALITY.

i*EMERGENCY RELATED EP-PI-261 Revision 4 Erittergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 70 " of 129 Joint InformatiOn Center (JIC) Operations ATTACHMENT 9.12 ... MEDIA ASSISTANT Sheet 3 of 4 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE__.N perform a

  • formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information* with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position -

and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY'

  • .*EMERGENCY RELATED EP-PI-261 Revision 4 En'-- h~truv. PLAN PUBLIC PROCEDURE

' ' INFORMATION - _ _

PROCEDURES REFERENCE USE Page 71 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 4 of 4 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Media Liaison to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Media Liaison when the area is "

deactivated and the Media Assistants are prepared to leave the facility. ,

PNPS NON-QUALITY .

  • '5 . EMERGENCY RELATED EP-PI-261, Revision 4 EnterTIfov. PLAN PUBLIC PROCEDURE INFORMATION .

PROCEDURES REFERENCE USE .Page '72 of 129 Joint information center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 1 of 3 Name: ________________________ Date: ________

A/V Assistant Name: ________________________

A/V Assistant 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following: ,- ,,.

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility'is operational. **...*  ;

[2] Assist with activation of the Joint Information Center .

focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Set up the public-address system and ensure it is operable. Refer to the flOor plan under the Joint Information Ctr tab in the Emergency Telephone, Directory.

,*.PNPS NON-QUALiTY.

SEMERGENCY RELATED EP-PI-261 Revision 4

- Energv

, PLAN PUBLIC INFORMATION _

PROCEDURE PROCEDURES REFERENCE USE Page 73 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 2 of 3 Notes (b) Set up the video camera using the Media Briefing Room Sound System Wiring Diagram and ensure it is operable.

(1) Open A/V Equipment Box lock on rolling dolly to obtain A/V spare equipment, batteries, etc.

(c) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Verify prior to each news briefing that audio and video equipment are operable. ..

[2] Record (with video and audio) each news briefing held in the Joint Information Center.

[3] Record individual interviews with the Company.

Spokesperson upon request.

2.2 Position Turnover"':* ...

[1] IF you are being relieved at the end of your shift or your:

position is otherwise being turned over, THE._N perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

PNPS NON-QUALITn.

  • ,*EMERGENCY RELATED '.EP-PI-261 .. Revision 4

-Ertrv PLAN PUBLIC PROCEDURE.*, '

' *O INFORMATION ____. -.

PROCEDURES REFERENCE USE .. Page 74 of 129 Joint Information ,Center. (JIC) Operations .. .

ATTACHMENT 9.13 ' A/V ASSISTANT Sheet 3 of 3 Notes (c) lnfor~m the position's immediate supervisory position and affected staff that you are transferring.

responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Media Liaison to deactivate the Joint Information Center facility,, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounder's; returning.

equipment to storage area. -:-.*

(b) Ensure supplies,, equipment, .and manuals are returned to their respective areas.' .,;*

(c) Notify the Media Liaison when the area is, -. .

deactivated and the A/V Assistants are prepared to, leave the facility. .- ,

  • ,**...EMERGENCY" RELATED EP-PI-261 Revision 4 Enterov. PLAN PUBLIC PROCEDURE INFORMATI ON PROCEDURES REFERENCE USE Page . 75 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 1 of 5 Name: ________________________ Date:________

Phone Team Member.

NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at.the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge..

(2) Ensure any arriving mnedia~are detained in ,the receiving hall until the Logistics Coordinator.

arrives to assume security for the entrance and the facility is operational:.  :**'

[2] Assist with activation of the Joint Information Center focusing on the PNPS Work Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the work area.

(b) Test telephone equipment and ensure it is operable.

    1. Etr7 EMERGENCY RELATED EP-PI-261 Revision 4 Ertr~y PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE use Page 7*6 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 2 of 5 ..

Notes, (c)' Obtain the Phone Team binder including Media/Public Inquiry -Media Referral - Media Monitoring Log (Attachment .9.19), Emergency Logs, and reference materials.

(d) Review all news releases issued to date.

(e) Receive a briefing from the Information Coordinator,-

and/or the Inquiry Response Coordinator.

(f) Notify the Inquiry Response Coordinator when your ,

emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] *'Respond to inquiries about the emergency at PNPS by referring to printed material such as news releases, posted "

Emergency Classification level sign~s,.Eme~rg~ncy Public :

  • Information Calendar, and background and reference material without speculating about emergenCy ' "

developments. * .  :..

PNPS NON-QUALITY EMERGENCY* RELATED EPP-6 Revision 4 Enterov PLAN PUBLIC PROCEDURE "

t INFORMATION PROCEDURES REFERENCE USE Page 77 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.14 .... -' PHONE TEAM Sheet 3 of 5.

Notes

[2] Refer inquiries about activities and protective actions (sheltering and/or evacuation) to the appropriate Commonwealth or local agency and recommend that the caller tune in to the Emergency Alert System (EAS) stations (phone numbers and radio station listings are found in the Emergency Public Information Calendar).

(a) Initially respond to phone calls as follows: "Hello, this is the Pilgrim Station Joint Information Center.

May I help you?"

(b) Use the Media/Public Inquiry - Media Referral -

Media Monitoring Log via WebEOC or hard copy (Attachment 9.19) to record nature of the phone call and caller information using back of hard copy if additional space is needed.

(c) Listen for key words such as "sabotage", "injuries",

"explosion", or "fire" to determine potential fort misinformation or rumor; ......

(d) Complete an entry. on the .log, or hard' copy for each call received. Periodically proVide completed forms '

to the Information Coordinator and the Inquiry-Response Coordinator if Used.,

(e) Immediately notify the Inquiry Response Coordinator of any potential misinformation or rumor calls. Periodically check with the Inquiry Response Coordinator for a status of the identified calls.

PNPS NON-QUALITY.

EMERGENCY RELATED EP-PI-261 Revision 4 Eri/tlerOv , PLAN PUBLIC' PROCEDURE ,

INFORMATION PROCEDURES REFERENCE USE page . 78 of 129 Joint Information Center (J IC) Operatibons Set4o 9.14 ATTACHMENT .... PHONE TEAM Notes NOTE, Phone Team phones should NOT be taken off the hook unless directed to do so.

[3] Refer legal, financial, employee, and federal

-government-related inquiries to the, Entergy Corporate Emergency Center.

2.2 Position Turnover ,

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate. .0 .

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have. been completed or are in progress.-, .. . . ,.. .

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

  • P NPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 Fut

'nerox , PLAN PUBLIC PROCEDURE ..

~b~' INFORMATION _____

PROCEDURES REFERENCE USE -Page 79 of 129 Joint Information Center (JIG) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center, and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Gather records and documents and turn them over to the JIC Manager.

(d) Notify the Information Coordinator when the area* is deactivated and the Phone Team is prepared. to leave the facility.

PNPS NON-QUALITY

    • EMERGENCY RELATED EP-Pi-261 Revision 4 Eritergy. PLAN PUBLI PROCEDURE PROCEDURES REFERENCE USE Page 80 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.1 5 .... PRESS RELEASE WRITER Sheet I of 6 Name: _________________________ Date: ________

Press Release Writer NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or, Commonwealth representatives have ID/credentials, log in, and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security, for* the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

PNPS NON-QUALITY'

/ ;!*" EMERGENCY RELATED I EP-PI-261 Revision 4 Eri::-'-:'-' tergy PLAN PUBLIC PROCEDURE r~~"INFORMATION PROCEDURES REFERENCE USE Page 81 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 -- PRESS RELEASE WRITER Sheet 2 of 6 Notes

[3] Establish contact with the Public Information Liaison in the EOF.

(a) Determine the Emergency Classification level and plant status with the assistance of the Public Information Liaison. Use copies of the Essential Information Checklist (EP-I P-100, "Emergency Classification and Notification'), if available, or use as a checklist for information gathering.

(b) Review and log news releases issued prior to the EOF/JIC activations.

NOTE During Security events, preapproved news releases are to' be used. If unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security CoordinatOr....

[4] Establish news release writing work~place.,,-.

(a) Verify t~hat word-processing computer equipment is operational. .

(b) Obtain administrative supplies as needed.

(c) Verify that template information is available on the computer.

(d) Confirm availability Of WebEOC to transmit and confirm news release content.

[5] Ensure a telephone communications link with the Joint Information Center and EOF podium is established.

[6] Advise the JIC Manager when your position is operational.

  • i- PNPS NON-QUALITY ,

SEMERGENCY* RELATED "EP-PI-261 Revision 4

  • Erntergy PLAN PUBLIC PROCEDURE-
  • INFORMATION -_____

PROCEDURES REFERENCE USE Page 82 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 **PRESS RELEASE WRITER Sheet 3 of 6 Notes 2.0 Facility Operation 2.1 Operation NOTE During Security events, preapproved news releases are to be used. If unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security Coordinator.

[1] Draft news releases, in coordination with the JIC Technical Assistant, using the public information templates and available information provided by the EOF Public Information Liaison, the Information Coordinator, and the JIC Manager in accordance with WebEOC instructions and any additional available guidance..

(a) Unless superseded by breaking events, an initial*

draft news release annOUncing thieactiv~ation of the Joint Information Center and other emergency response facilities as they become, operational should be developed. ... * ; .

[2] IF updates are received from the Public Infor~mation..

Technical Assistant, THEN utilize information in draft news releases about emergency developments.

[3] Upon completion of a draft news release, direct the Public Information Technical Assistant to have the Company .

Spokesperson review its content for technical accuracy and.

applicability.

,**PNPS NON-QUALITY

"* EMERGENCY RELATED EP-PI-261 Revision 4

- Entergy. PLAN PUBLIC PROCEDURE INFORMATION . .

PROCEDURES REFERENCE USE Page 83 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 .... PRESS RELEASE WRITER Sheet 4 of 6 Notes

[4] Complete revisions as requested by the Company Spokesperson/JIC Technical Advisor"and then transmit the reviewed news release via WebEOC or fax to the EOF Public Information Liaison for approval via signature by the Emergency Director.

(a) Receive and make revisions to news releases as requested by the ED through the Public Information.

Liaison.

[5] Receive copies of the signed, approved news releases on company letterhead via fax or electronically from the Public Information Liaison.

[6] Distribute and/or transmit copies of approved, signed news releases as indicated on the JIC News Release Distribution Form, Attachment 9.26.

[7] As requested, develop news bulletins for urgent news statements. Ensure the Public Information Liaison/Emergency Director is aware Of :their content and" the intent to release the information. * .. *'

[8] Develop news backgrounders to porovide reference or background material as time permits. Ensure the Public Information Liaison/EmergencY Director is aware of their content and the intent to release the information.  :

[9] Perform other writing duties as requested by the Company Spokesperson or the JIC Technical Advisor.

[1 0] File a copy of the news release signedby the ED on the Public Information Computer for reference.

[11] Brief the Public Information Liaison on news briefings, rumors, and other emergency public information activities as appropriate.

PNPS NON-QUALITY .

EEGNYRELATED EP-PI-261 Revision 4

"- En.Ftefro-v PLAN PUBLIC -PROCEDURE "

PROCEDURES REFERENCE USE Page .84 of 129 Joint Information Center (J IC) Operations" ATTACHMENT 9.15 " PRESS RELEASE WRITER Sheet 5 of 6 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immedliate supervisory position and affected staff that you are transferring responsibility for the Position to the replacement individual...

(d) Sign off at the facility roster board, ensure your replacement signs in, and. turn over the position binder and facility badge to the new position replacement.

,*PNPS NON-QUALITY

- EMERGENCY RELATED EP-PI-261 Revision 4 E!nterovy PLAN PUBLIC PROCEDURE..."

INFORMATION PROCEDURES REFERENCE USE Page 85 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEA*SE WRITER Sheet 6 of 6 3.0 Facility Deactivation Notes.

3.1 Termination

[1] Upon notification from JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Ensure copies Of all documents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the Information Coordihator* *:'

(c) Notify the Information Coordinator when the area is deactivated and the news release writing staff is prepared to leave the facility.

SPNPS

  • ,i EMERGENCY NON-QUALITY, RELATED EP-PI-261 Revision 4

'Er, ytergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE "page 186 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.16 "PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet1 of 4 Name: _______________________ Date:________

Public Information Technical Assistaht' NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following: ..

(1) Ensure any arriving federal or Commonwealth:

representatives have ID/credentials,ilog in and' ..

receive an access badge.

(2) Ensure any arriving media are d:etained in :the receiving hall until the *Logistics Coo'rdinator ""

arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Jointinformation Center :(see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the Public Information work area.

(b) Obtain administrative supplies from the mobile cabinet.

PNPS NON-QUALITY

  • EIEMERGENCY RELATED EP-PI-261 Revision 4 Lrter-vy PLAN PUBLIC PROCEDURE: .. .

INFORMATION _ ____

PROCEDURES REFERENCE USE Page 87 of 129 Joint Information Center (JIG.) Operations ATTACHMENT 9.16 "PUBLIC INFORMATION *TECHNICAL ASSISTANT Sheet 2 of 4 Notes (c) Test all equipment including computer, scanner, printer, telephones, and fax machines and report any equipment problems to the Press Release Writer.

(d) Begin documentation of EOF Public Information activities.

(e) Report to the Press Release Writer when your

  • emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Maintain control and distribution of ,Public information reference materials.

[2] Assist the Press Release Writer by maintaining a record of all major events, telephone calls, status of news releases, personnel changes, and briefings, including.Corporate ..

response, if applicable. ... . ...

[3] Obtain information from status boards (e.g., WebEOC, Plant Status Board, Events Board, etc.),-forrns and briefings in:

the EOF.

(a) Brief the Press Release Writer o'n emergency developments using the information gathered.

[4] Maintain telephone communications with the EOF Public Information Liaison.

PNPS NON-QUALITY

  • ,=EMERGENCY RELATED EP-PI-261. Revision 4 E-nt.*//er:ov." PLAN PUBLIC PROCEDUREI

1 INFORMATION _____

PROCEDURES REFERENCE USE .Page 88 of 129

" ~Joint Information Center (JIC) Operations ATTACHMENT 9.16 .. .PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 3 of 4 Notes NOTE Document numbers should be assigned in numerical order using .24, JIC Transmission Log.

[5] Ensure transmission and/or distribution of all news releases, chronologies, news bulletins, news backgrounders, and other material in a timely manner (see Attachment 9.26, JIC News Release Distribution Form).

[6] Ensure draft emergency news releases are provided to the Emergency Director for his/her review and signature approval.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your ..

position is otherwise being turned over, THEN perform a formal turnover as follows: ,. .. :

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate. '. . ..

(b) Provide a briefing on the emergency, radiological conditions, and any actions that ,have been completed or are in progress. *.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

PNPS NON-QUALITY "

EEGNYRELATED EP-PI-261 Revision 4

~Etrv PLAN PUBLIC PROCEDURE' INFORMATION -_ ____

PROCEDURES REFERENCE USE Page 89 of 129 Joint Information Center (J IC) Operations ATTACHMENT 9.16 .. . . .PUBLIC INFORMATION .TECHNICALASSISTANT Sheet 4 of 4 Notes (d) Sign off at the facility roster board, .ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination"

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and.

implement the following: .

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning

  • equipment to storage area.: -

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

  • (1) Ensure copies of all documrents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the -

Information Coordinator.  :.

(c) Notify the Press Release Writer when the area is deactivated and the news release writing staff are prepared to leave the facility.

,*PNPS NON-QUALITY.

SEMERGENCY RELATED EP-PI-261 ,.Revision 4

-, Enter v .PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page of 129

  • Joint Information Center (JIC).Operations ..

ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATIONIDEACTIVATION/SHIFT CHANGE Sheet 1 of 4 .... ...

1.0 ACTIVATION

" " . ..i NOTE . '

A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been

[established for the JIC.

[1] Activation of the Joint Information Center (JIC) is mandatory at an Alert, Site Area Emergency, or General Emergency.

[2]. Joint Information Center personnel and all ERO personnel will be notified by the Everbridge ERO Notification System via pager or phone, or backup call-tree notification process.

[3] The first person to arrive at the Joint Information *Center should establish a presence at the main desk, ensure any federal or Commonwealth representatives have

,ID/credentials, log in and receive an access badge. This person should also ensure any arriving media are detained, in the receiving hall until the Logistics Coordinator arrives to assuime security for the entrance and the facilitY is operational. ..

[4] All arriving Pilgrim JIC staff are responsible for initiating implementation of this

  • Procedure and assuming command and control. of activation until the JIC~ Manager arrives. (Refer to Attachment 9.29, Joint~lnfornmation.Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory.)

PNPS NON-QUALITY ""

  • ,EMERGENCY " RELATED .EP-PI-261 Revision 4 "r~t/ero-v .PLAN PUBLIC PROCEDURE INFORMATION.-_____

PROCEDURES REFERENCE USE "Page 91 of 129 Joint Information Center (JIC) Operations .

ATTACHMENT 9.17 *.JOINT INFORMATION CENTER ACTIVAT!ONIDEACTIVATION/SHIFT CHANGE Sheet 2 of 4 NOTE Care should be exercised when moving furniture, equipment, or supplies during activation.

Personnel with medical disabilities or restrictions should notify the JIC Manager of their limitation(s).

[5] All Joint Information* Center staff and support personnel are responsible for assisting in the activation of the Joint Information Center as directed. The following are guidelines for safe and prompt activation:

(a) Do not attempt to move heavy equipment or supplies without assistance.

(b) As per'sonnel arrive, direct activation activities using available personnel.

[6] Joint Information Center positions' shall be activated according to individual Procedures.

[7] The Joint Information center should ,be operational within 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> of declaration of an Alert or higher Emergency Classification level. * -. *.

[8] The Joint Information Center will be declared oper'ational using the guidelines provided in Attachment 9.30, Declaration of JIC Operational Guidelines.

2.0 sHIFT CHANGES AT THE JOINT INFORMATION CENTER

[1] The Company Spokesperson, with the consent of the Emergency Director, shall determine the duration of emergency shifts.

[2] The Administration and Logistics Coordinator at the EOF will notify the second shift when to report and may request assistance from the Joint Information Center Logistics Coordinator.

PNPS NON-QU'ALITY .

-:: Erilergyr/.. PLAN PUBLIC PROCEDURE INFORMATION " ' ,___

PROCEDURES REFERENCE USE Page 92 of 129 Joint lnformation Center (JIC) Qperations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTiVATION/DEACTIVATION/SHIFT CHANGE Sheet 3 of 4 ....

[3] Upon arrival at the Joint Information Center facility, the second shift shall:

(a) Sign in on the roster board and notify the JIC Manager of their arrival.

(b) Report to their emergency position assignment or receive an assignment from the JIC Manager.

(c) Receive a briefing from the staff member they are r'eplacing in accordance with the Position Turnover section of their Attachment.

(d) Ensure that there are adequate supplies and materials to carry out emergency duties.

(e) Notify the JIC Manager when prepared to assume emergency responsibilities.

(f) Receive a briefing from the ,JIC Manager.

(g) Relieve the previous shift and log the time responsibility was assumed.

[4] Departing Joint Information Center staff members shall complete a formal turnover in accordance With the Position Turnover section of their Attachment.

_*yt ergoy' PLAN PUBLIC PROCEDURE INFORMATION _____

'PROCEDURES REFERENCE USE Page 93 of 129 Joint InformatiOn Center (JIG) Operations ATTACHMENT 9.1 7 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE Sheet 4 of 4 3.0 DEACTIVATION OF THE JOINT INFORMATION CENTER The Emergency Director/Recovery Director is responsible for determining when to deactivate the Joint Information Center facility.

[1] "The Company Spokesperson shall coordinate with public information officials from offsite agencies in developing a recommendation to deactivate.

[2] The Emergency Director/Recovery Director shall receive a recommendation to deactivate from the Company Spokesperson.

[3] The Emergency Director/Recovery Director shall confer with the Senior Nuclear Officer or designee and/or the Company Spokesperson prior to deactivating the Joint Information Center.

[4] Deactivation of the Joint Information Center Facility shall include:

(a) Returning the facility to its p're-emergency condition.

(b) Gathering all records, logs, news releases, and video recordings and turning them over to the JIG Manager.

(c) Returning manuals, supplies, and equipment to their specific locations.

(d) Following deactivation steps in individual position Attachments.

PNPS NON-QUALITY

  • [,roj[EMERGENCY RELATED EP-PI-261 -. Revision 4 E.eg PLAN PUBLIC PROCEDURE. ..-

INFORMATION .

PROCEDURES REFERENCE USE -Page 94 " of 129 SJoint, Information Center (;JIC) Oper'ations ....

ATTACHMENT 9.18 SPOKESPERSON AND PUBLICINFORMATION OFFICER LIST Sheet I of I Agency Coordinator: ___________________ Date:________

Shift Hours: ____am/pm to ____am/pm AGENCY OR NAME TITLE COMPANY (Check for correct spelling and check for correct pronunciation) (To Use in News Briefings)"

...... PNPS NON-QUALITY'

__ EMERGENCY RELATED EP-PI-261 Revision 4 Ent.,))e~rr/, PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 95 of 129 Joint Information Center (J IC) Operations ATTACHMENT 9.19 MEDIA(PUBLIC INQUIRY - MEDIA REFERRAL - MEDIA MONITORING LOG Sheet 1 of 1 MedlaIPublic IngUiry~MedIa ReterraWWedla Monitoring L~og,~

Record No:

Source Caller CaIl/Broadcast -call/Broadcast" (circle) Govyernment Date: Time  :[fl Ohrmm/ddlyyyy, hh:mm Name (First) Last.

,.Phone (Home) ___________Work Email ___________ Cell Wr

( *e "o ,~Radio Station ____________TV Station, Caller Question I

  • IraCcurate Info Response Given I Correct Info Source o WasYes. Call Referred?"

Q. No IfYes, to whom?9 Followup Required? -.

0* Yes 'No

" . . Monitor/IResponder: _

Call Terminated At [ _. "

~i *~-I~

-~ hh:¶rnmCOD~tRRVE )A~O' Call Category: Incorrect information .,.Describe:

" (circle) Question Reauired? D* Yes (* No.

  • Assigned To: "

.. . Status: Assigned Cornpleted: .I. .

(circle) Coinpleted (Successful) (MMIODDYYYY HH:MM) ,

,,Coinpleted (Unsuccessful) ,, . . .*,..

Rejected '

Notes:, Re uested - F ,*.

SPN PS NON-QUALiTY.

- Eriterov/. PLAN PUBLIC PROCEDURE . ',.

INFORMATION _ ____

PROCEDURES REFERENCE USE Page 96 of 129 Joint Information center (JIC) Operations ATTACHMENT 9.20 INTENTIONALLY LEFT BLANK Sheet I of 1 O

  • EMERGENCY RELATED EP-Pi-261 Revision 4 SEriferov PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 97 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.21 JOINT INFORMATION CENTER SIGN-IN FORM Sheet 1 of 1
  • ,* . . . PNPS ... NoN-QUALITY "",

EMEGENY ELAEDEP-PI-261 Revision 4

-Enierciy , ,A PUBLIC PRCDE NFRMATION - '

PROCEDURES REFERENCE USE Page 98 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST Sheet 1 of 1 Time for proposed inews briefing:________

INITIALS

_____ Notify MEMA and MDPH of Coordination Meeting and News Briefing Time

_____Notify Federal Agencies of Coordination Meeting and News Briefing Time

___ Verify JIC Manager has notified the following: .

[ ] Public Information Liaison (Emergency Director)

[]Media Liaison

_____Ensure Company Spokesperson is aware of any rumors.

NPNPS NON-QUALITY 2-EMERGENCY RELATED EP-PI-261 Rvso Ei....

iterg£y. PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 99 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.23 STATUS BOARD RECORD FORM Sheet 1 of 1 Status Board Record Form Page "_______

Name _______________________ Date________

Time Event

PNPS NON-QUALITY

      • E- itlertg.O " PLN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 100 of 129

'Joint Information Center (JIC) Operations ATTACHMENT 9.24 JIC TRANSMISSION LOG Sheet 1 of 1 JIC Transmission Log- Page_____

Name _____________________ Date________

News Pl CEC MEMA MDJPH . NRC NRC Comments" Release Liaison * - "; Region I Bethesda *-

Number sent sent sent sent - sent sent

.Verify Verify Verify .. .Veri*fy .... ""Verify -" " Verify 0

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Rvso

'E.... n ter*g. PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 101 of 129 Joint Information Center (JIC) Operations IATTACHMENT 9.25 JIC DOCUMENTIDUPLICATION LOG Sheet 1 of 1 JIC Document/Duplication Log Page____

Name _____________________ Date________

Abbreviations:

NR =news release FAX = facsimile B =bulletin EM = email CH =' chronology REV = revision ,-... .

. Check One Time Document Name & Number Draft Final Copied Number Received/Copied & Comments

PNPS NON-QUALITY EEGNYRELATED EP-PI-261

  • .... Ftferov . LN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 102 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.26 JIC NEWS RELEASE DISTRIBUTION FORM Sheet I of 1 Note time that Note time that distribution §distribution _'

is completed o= °.*is completed

  • Neweias._Tme *Cl" News Release # Time * . '- 0,n or Title ,= i .C._-

0* . u . or Title .o_ C0u, C, ._C 0° .,

.u .. C *Cu_ Cu *. *.o u_ 0 ,e 0 *=- " C-- 0- - , LL E o0 0 . in* mu "

wU o 0 - "-, - '0 *; -, WU 0 -% < , .* O.* "-

(No. Copies) 1 11 1 2 '8 *2 201 1 1.1 12 82 20 1

ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 1 of 7 If conducting a drill, Open and close news media briefing with "THIS IS A DRILL".

1. My name is _______, Pilgrim Nuclear Power Station Company Spokesperson.

We are holding this briefing to provide you with current plant status and activities being taken in response to the events at Pilgrim Station.

2. At _____am / pm (EST) today, Pilgrim Station declared a/an:

iii Unusual Event EL] Alert Li Site Area Emergency L'i* General Emergency due to:

3. The plant is presently at  % power level and plant personnel are in the process of:.. .

and investigating the cause.

4. Outside Assistance hasl has not been requested (if so) as follows:_____
5. There has I has not an .Emergency Radioactive.Release as a result of this incident.
6. Review events that lead to the current eventstatus (begin with most recent):

Previous event: _____________declared at: _________

Previous event: - declared at: _________

ATTACHMENT 9.27 COMPANY SPSOKESPERSON BRIEFING SCRIPT Sheet 2 of 7 ..

7. Additional Items:

Notes:

Recent plant history:

Continuous operation days:

Other recent events:______________________________

Security related issues The public information officer from Incident Command will provide information on any security issues related to this event.

Conservative decisions ":

In support of the main goal of protecting public :health and safety, many of the actions that are taken in a radiological emergency response by Entergy officials are precautionary and reflect a very conservative decision-making procesS.

FOR DRILL ONLY: Drill Time Compression The timeline of events associated with the drill scenario has been significantly and unrealistically compressed. In an actual emergency it is expected that the events we will likely be responding to today would develop over a much longer time period. Because of the exercise criteria it is necessary to compress these events into a very short exercise.

FOR FIRST BRIEFING ONLY: JIC objective:

To present to you accurate information as quickly as possible. Consistent with that objective, we are now going to return to communicate with respective command centers to gather the latest information. In the mean time, (. ) is the JIC Media Liaison and available to gather additional questions that you may have. We expect the next briefing to be in about one hour or sooner if developments warrant. Thank you.

,<,PNPS NON-QUALITY;

  • , EMERGENCY RELATED EP-PI-261 Revision 4 E- ter'gy . PLAN PUBLIC PROCEDURE PROCEDURES 'REFERENCE USE Page 105 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9,27 .COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 3 of 7 ADDITIONAL ITEMS FOR CONSIDERATION:

SHUTDOWN The Pilgrim plant automatically shut down at (,insert time) due to (insert reason).

The Pilgrim plant was manually shut down at (insert time) due to (insert reason).

All systems functioned as designed.

The Pilgrim plant is.in a safe shutdown cooling condition. ,

The Pilgrim plant is in a safe shutdown Condition.

The Pilgrim plant continues to remain in a safe shutdown condition.

Redundant safety systems are available.

EMERGENCY CLASSIFICATIONS The plant continues to be at a/an (insert emergency classification).classificat~ion level.

The Nuclear RegulatoryCommission has defined the levels of emer'gen'cy i~n inlcreasing order of severity as Unusual Event, Alert, Site Area Emergency, and General Emergency.

.:** EMERGENCY RELATED EP-PI-261 "Revision 4 E

!nteirgy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 106 of 129 Joint Information Center (JIC) Op~eration's ATTACHMENT 9,.27 ... COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 4 of 7 EMERGENCY FACILITY ACTIVATION The Emergency Operations Facility (EOF), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated.

The Emergency Operations Facility (EOF), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated and are operational.

The Emergency Operations Facility (EQE) has been activated and is operational. The EOF is a central facility for evaluation and coordination of all Entergy Pilgrim activities in response to an emergency. In addition to providing overall management of the station's emergency response, all coordination of emergency response activities with federal and Commonwealth agencies is conducted from this facility.

The Joint Information Center located at Entergy's Industrial Park Training Center, 71 Armstrong Road in Plymouth, Mass., has been activated and is operational. The Joint Information Center is a joint facility established by Entergy, the *Commonwealth, and federal agencies to provide a central location for news media representatives to get official information about the emergency events. Identification, including news affiliation, is required for admission. Entergy, state, and federal officials are available at the Joint Information Center and news conferences are being heldl at regularintervals. Entergy's Company spokesperson located at the Joint Information cehter is (insert name).

All plant emergency facilities are operational and monitoring of plant conditions continue.

Notification of facility activation(s) h~as/have been madle to all appropriate federal, state, and local agencies and officials.

r' PNPS NON-QUALiTY SEMERGENCY RELATED .EP-PI-261 Revision 4

.- Enfrergy. PLAN PUBLIC PROCEDURE INFORMATION .

PROCEIDURES REFERENCE USE Page 107 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 5 of 7 RADIATION NO RELEASE IN PROGRESS There has been NO release of radiation to the environment associated with this event.

Plant officials dispatched several monitoring teams to confirm no radiation has been released to the environment. These teams report no radiation readings above the normal background levels.

Based on current conditions, Entergy officials have not made any protective action recommendations to the state. Examples of protective action recommendations include*

sheltering and/or evacuation.*

RELEASE IN PROGRESS There has been a release of radiation associated with *this event. Plant officials have dispatched several monitoring teams and they report no radiation above the normal background levels.

A radioactive release associated with this event is now in progress. Offsite radiation teams are taking offsite radiation readings in thie arteas around the plant." The release is within federally-approved operating limits. -- .* *"

Pilgrim'S containment st'ricture is containing all' potential radiation inside the plant. The primary and secondary containment structures are robust barriers designed to prevent a radiological condition from affecting the general public'.

Elevated radiation levels have been detected at the plant's main stack radiation monitors. The main stack radiation monitors continuously monitor the discharge of any radiation. Releases through the main stack go through a filtering system.

Appropriate actions are being taken to limit releases to the environment.

The release is not expected to exceed EPA Protective Action Guidelines (PAGs) that provide direction for protective actions by the state to the general public based on projected dose.

Entergy officials have made some protective action recommendations to the state including (insert whether it includes sheltering and/or evacuation as appropriate) based on (include reason as applicable).

-* PNPS NON-QUALITY

==".....

._ EMERGENCY

> Eritergy' LA PUBLIC PROCEDURE .

IN'FORMATION , ,

PROCEDURES REFERENCE USE .Page 1,08 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING ScRIPT Sheet 6 of 7 The release can be reasonably expected, to exceed EPA Protective Action Guidelines (PAGs) offsite for more than the immediate plant site area. EPA Protective Action Guidelines provide direction for protective actions by the state to the general public based on projected doses.

PLANT PERSONNEL There have been no injuries, contaminations, or overexposures to personnel at the plant.

All plant personnel have been accounted for at the Pilgrim site.

Due to the declaration of a (insert emergency classification), all nonessential personnel have been evacuated to an offsite facility/assembly area.

An accountability of all Pilgrim site personnel is currently in progress.

EMERGENCY NOTIFICATIONS AND RESPONSES Notifications have been made to all appropriate federal, state, and local agencies and officials.

No offsite assistance has been requested Offsite assistance has been requested through the appropriate emergency management process (insert agency if known) due to (insert reason).

There have no protective action recommendations made to the state at this time. Examples of protective action recommendations include sheltering and/or evacuation.

Protective action recommendations including (insert sheltering andlor eyacuation information as applicable) have been made by Entergy to the state.

O

PNPS NON-QUALrm  :.

EMERGENCY RELATED EP-Pi-261 Revision 4 SEnteroy PLAN PUBLIC PROCEDURE*

'b INFORMATION PROCEDURES REFERENCE USE Page 109 of 129 Joint information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 7 of 7 RECOVERY Officials at the Pilgrim Nuclear Power Station report that the plant status has been downgraded to a/an (insert emergency classification) level.

There is no longer any release of radiation from the plant associated with this event.

PR Closing:

Entergy's online address is www.entergy.com Entergy Nuclear's on-line address is www.entergy-nuclear.com

zi PNPS NON-QUALITY

  • ***EMERGENCY RELATED EP-PI-261 Revision 4 SEritergy PANORMAcN -_PROCEDURE PROCEDURES REFERENCE USE page 110 of 129 Joint Information ,Center (JIC) Operations ATTACHMENT 9.28 "MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet 1 of 2 Briefing # ,____ Time began: _____

If conducting a drill, open and close news media briefing with "THIS IS A DRILL"

1. My name is _________.I am the Media Liaison for the Pilgrim Nuclear Power Station.

'This news briefing is being held to provide current information on the (simulated) emergency at the Pilgrim Nuclear Power Station which is currently in a/an:

LI Unusual Event LI Alert _ [ Site Area Emergency LI General Emergency

2. We will begin tlhis briefing with a very brief rundown on:
a. Plant conditions by our Company Spokesperson, assisted by the JIC Technical

,Advisor as needed, followed by:

b. Incident Command response actions (if.present for Security event) and,
c. Offsite Emergency response actions byi the Commonwealth of Massachusetts and the NRC (if present). -':
3. We will now provide an update and information regarding any previot~s questions.
a. Repeat question(s) asked - provide answer(s).. "

NOTE" The names of the spokesperson/public information officers are recorded on Attachment 9.18,

]Spokesperson and Public Information Officer List.

0

    • PNPS , NON-QUALITY ' "

SEMERGENCY " RELATED I,. EP-PI-261 Revision 4 Eri"/,.tero]y PLNPBI PROCEDURE" PROCEDURES REFERENCE USE Page tll of 129 Joint information Center-(JIC) Operations ATTACHMENT 9.28 . .. MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet 2 of 2

4. Now we will provide an opportunity for the following organizations represented here today to provide their individual updates. (Introduce individuals in the order provided below unless events dictate otherwise):

NAMES Incident Command (For Security Event) ( )

Pilgrim Nuclear Power Station (. )

MEMA (: )

MDPH (., )

FEMA (. , )

Nuclear Regulatory Commission .. ( )

Other: ( )

5. These representatives have a few minutes to answer questions or provide any necessary clarifications regarding the response by their respective agencies. I would ask that you raise your hand and direct your questions to me and I will direct them to the appropriate spokesperson. I would also appreciate it if you would state your name and your news media affiliation .ifappropri~a.te-...,*0. : ,.. .
6. Closing News Media Briefing.......* * ,,. .. ,

. One more question....Quick summary of events .... ...

Residents should continue to tune to Emergency Alert System (EAS) stations which are posted here and refer to the Emergency Public Information Calendar for Pilgrim Station.

Additional background-information is available in brochures and pamphlets distributed within the room.

The Media Liaison, _____________ , is available to answer background questions between news media briefings.

Recognize that some still have questions, but it is necessary to return to prepare for next briefing.

The next news media briefing will be at _____

,, .... PNPS NON-QUALITY. .

EMERGENCY RELATED EP-PI-261 Revision 4 EPLANy PUBLIC PROCEDURE ,

PROCEDURES REFERENCE UsE .Page 112 of 129 Joint Information center (J!C) Operations "

ATTACHMENT 9.29 . JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 1 of 14 JOINT INFORMATION CENTER ACTIVATION CHECKLIST NOTES

1. Steps may be performed concurrently or out of order as deemed appropriate.
2. A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIG.

Storage Areas - Overview of Joint Information Center Setup All Rooms.

Name ________________________ Date________

0 NOTES

1. As quickly as possible, the Logistics Coordinator establishes access control for the Joint Information Center (JIC) and ensures all JIC staff are registered and badged.
2. Only-Entergy/PNPS and Commonwealth/federal personnel will be allowed to set up the Joint Information Center.
3. An Entergy/PNPS Employee Roster is located in the Emergency Telephone Directory (ETD).

Action Initials / Time

[1] Obtain key from red key box behind reception desk. Unlock door to first floor storage area.

[2] Obtain Joint Information Center Activation Checklists (from this Procedure) and Joint Information Center floor plans

[from the Emergency Telephone Directory (ETD)] located on the outside of supply cabinet inthe first floor storage area.

Additional copies may be obtained from individual position binders and the ETD. ____________ / __________

S= PNPS NON-QUALiTY"

  • -* -' EMERGENCY RELATED EP-PI-261 Revision 4 Ent era". PLAN PUBLIC PROCEDURE O' INFORMATION -_____

PROCEDURES REFERENCE USE Page 113 of 129 Joint Information Center (JIC) Qperations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 2 of 14 Storage Areas - Overview of Joint Information Center Setup All Rooms (Cont.)

Action Initials / Time

[3] Open JIC Registration Kit available on the shelf behind the reception desk. _______/ _____

[4] Deliver all equipment and materials from the first floor storage area and second floOr PNPS Work Room to designated locations in accordance with the Joint Information Center floor plans (on the first floor: Media Phone Room, Media Briefing Room; on the second floor:

Commonwealth/Federal Work Room). _______/____

[5] Ensure availability of second floor Media Monitoring Room. _______/____

PNPS NON-QUALITY S-- EMERGENCY RELATED EP-PI-261 Revision 4 En tergy PA PUJBL1 PROCEDURE .

PROCEDURES REFERENCE USE , Page 114 of 129 Joint Information center (JIC) Operations~

ATTACHMENT 9.29..... JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 3 of 14 .....

[6] Set up eachofJoint operability Information all equipment as Center quickly area and ensure as possible, the starting with the PNPS Work Room. Other areas should be set up as additional Joint Information Center staff arrive. See sheet numbers and corresponding areas below. ____________ / __________

Sheet(s' Area 3 First Floor: Registration Area Second Floor: PNPS Work Room 4-6 7 Second Floor: Media Monitoring Room 8,9-Second Floor: Commonwealth/Federal Work Room 10,12 First Floor: Media Briefing Room First Floor: Media Phone Room 13

S try PNPS PLNPLI 1NON-QUALITY . ..

RELATED .EP-PI-261 PRCDREMERGENCY' "Revision 4 IN FORMATI ON PROCEDURES REFERENCE USE Page 115 of 129 Joint 'Information center (JIG) Operations ATTACHMENT 9.29 J(oINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 4 of 14 First Floor - Registration Area Name Date Action Initials / Time

-_____ ,/ ____

[1] Open Registration Kit from behind reception counter.

[2] Remove PNPS/Entergy Employee Roster, JIC Sign-In Form (Attachment 9.21), badges, and other supplies (markers, pens, clipboard) and place on reception desk. ____________ / __________

[3] Document any supply problems below and notify the Joint Information Center Manager upon his/her arrival. ____________ / __________

Equipment/Telephone Problem (AFTER REGISTRATION AREA IS SET UP, PROCEED TO SECOND FLOOR - PNPS WORK ROOM CHECKLIST.)

,*1,PNPS NON-QUALITY

      • EMERGENCY RELATED EP-PI-261 " Revision 4 E- ntergy LA PUBLIC PROCEDURE*

PROCEDURES REFERENCE USE Page 116 of 129 Joint Information Center. (JIC) Operations*

'ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 5 of 14 Second Floor - PNPS Work Room Name ________________________ Date________

NOTES

1. Messages from the EOF should be taken for the Company Spokesperson or the JIC Manager and delivered upon their arrival. If any initial news releases have been issued, they should be reviewed and incoming Joint Information Center staff briefed.
2. Joint Information Center Activation Checklists and Joint Information Center floor plans should be distributed as necessary (additional checklists may be found in the Forms File or individual position binders; floor plans are in the Emergency Telephone Directory (ETD)).

Action Initials / Time

/_____

[1] Ensure PNPS work Room telephones are operational.

[2] Assume command and control until~the JIC Manager or the JIC Information Coordinator has arrived and ensure arriving

-Joint Information Center staff set up work areas simultaneously (on the first floor: Registration Area,. Media Phone Room, Media Briefing Room;' on the second floor:

PNPS Work Room, Commonwealth/Federal Work Roo~m, and Media Monitoring Room). ,...*,",

[3] As Joint Information Center staff arrive, ensure they sign in on the roster board.

,*: . PN PS NON-QUALITY

, ... EMERGENCY RELATED EP-PI-261 Revision 4 Erter jy PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 117 of 129 Jointlnformation Center (JIG) Operations ATTACHMENT 9.29' JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 6 of 14 Second Floor - PNPS Work Room (Cont.)

NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. Telephones may be tested by calling one tO another.
3. Fax machines may be tested: by sending a document~from one tO the other.

Action Initials / Time

[4] Ensure remaining PNPS Work Room telephones are connected and tested. Document any problems or failures on Sheet 6 of this Attachment.

[5] Ensure fax machines are connected and tested. Document any problems or failures on Sheet 6 of this Attachment.

[6] Ensure printers and copiers are ,operable and that paper and*

other supplies are available.

[7] Initiate WebEOC for the PNPS Work"Roo~m in acdordance - __ __/ _ _

with the JIG Log Keeper position binder.,

. .' I . .- - . . ,. .

[8] Ensure clocks are properly set as confirmed by the JIG _______I_____

Manager through the EOF.

[9] Document any other inoperable equipment on Sheet 6 of this Attachment and notify the Joint information Center Information Coordinator of equipment or telephone problems upon his/her arrival.

____________ I __________

  • EMERGENCY RELATED EP-PI-261 Revision 4 ErF iierov LA PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page ,118 of 129 Joint Infornation center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 7 of 14 Second Floor - PNPS Work Room (Cont.)

Equipment/Telephone Problem (AFTER PNPS WORK ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE PNPS MEDIA MONITORING ROOM.)

  • i;*PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 4 SEnterg/y PLAN PUBLIC PRCUR INFORMATION _____ __________ _____

PROCEDURES REFERENCE USE Page 11'9 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 8 of 14 Second Floor - PNPS Media Monitoring Room Name Date Action Initials / Time

[1] Ensure Media Monitoring Room telephones are connected and tested. Document any problems or failures below.

_______/____

[2] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

_______/____

[3] Turn on televisions in accordance with set-up instructions on wall using remote attached to the wall.

[4] Document any other inoperable equipment below and notify the JIG Manager of equipment or telephone problems upon his/her arrival.

Equipment/Telephone Problem (AFTER SET-UP PNPSOF THEMEDIA MONITORING ROOM IS SET UP, CONTINUE TO ASSIST WITH COMMONWEALTH/FEDERAL WORK ROOM.)

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 9 of 14 Second Floor - CommonwealthlFederal Work Room Name _______________________ Date________

Action Initials / Time

[1] Deliver the Commonwealth/Federal Work Room supply cart to Classroom 2. .... /___

[2] Move classroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture may be relocated. ___ __

[3] Ensure status and sign-in boards are in place and have markers and erasers. ______ /_____

NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. -Telephones may be tested by calling one to another.
3. Fax machines may be tested by sending a document from one to the other.

[4] *Ensure Commonwealth/Federal Work Room telephones are connected and *tested. -Document any problems or failures.

on Sheet 9 of this Attachment. _______/____

[5] Ensure fax machines are connected and tested. Document any problems or failures under on Sheet 9 of this Attachment.

_______/____

[6] Ensure designated copier is operable and that paper and other supplies are available.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 PLAN PUBLIC PROCEDURE:*

Enter~y INFORMATION +

PROCEDURES Page REFERENCE USE 121 of 129 Joint information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVAT"ION CHECKLIST Sheet 10 of 14 Second Floor - Commonwealth/Federal Work Room (Cont.)

Action Tm

[7]1 Initiate PNPS WebEOC for the Commonwealth/Federal ntas/

Work Room in accordance with the JIC Agency Coordinator position binder.

____________ / __________

[8] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

___________ / _________

[9] Document any other inoperable equipment below and notify the JIC Agency Coordinator of equipment or telephone problems upon his/her arrival.

____________ / __________

Equipment/Telephone Problem

÷ , , .

(AFTER COMMONWEALTH/FEDERAL WORK ROOM IS SET, UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA BRIEFING ROOM.)

... PNPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 .Revision 4 Enea, PLAN PUBLIC PROCEDURE"

5 INFORMATION ..

PROCEDURES REFERENCE USE Page 122 of 129 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVA.TION CHECKLIST Sheet 11 of 14 First Floor,-Media Briefing Room Name _________________________ Date ________

Action initials / Time

[1]. Deliver Media Briefing Room boards, signs, kits, Procedures, graphics, media information cart, and supplies from the storage area to Classroom 4. ___ __

[2] Move classroom furniture to approximate the Joint Information Center floor plan found within the Emergency Telephone Directory although tables may be, retained as needed. Ifnecessary, surplus furniture may be relocated. ___ __

SNOTES"*

1. Telephone jacks are labeled with emergency phone numbers.
2. Phone extensions for individual positions are displayed on the floor plan.

[3] Ensure Media Briefing Room telephones are connected and tested. Document any problems or failu~res un~der Step [12]

of this listing. " ,  ;','. .*' '*

[4]. Ensure signs and status boards are in place and have markers and erasers. /______I_____

PNPS NON-QUALITY

- Irjnterov. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 123 of 129 Joint information Center (JIC) Operations -

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 12 of 14 First Floor - Media Briefing Room (Cont.)

NOTE The 50-Mile EPZ map should not be displayed unless requested by the MEMA Public Information Officer or Company Spokesperson.

Action Initials!/Time

[5] Ensure easels and graphics are displayed in the front of the Media Briefing Room. The 10-mile EPZ map should be located near the MEMA Public Information Officer for easy reference. The PNPS site diagram may be located on an easel near the Company Spokesperson.

____________ / __________

[6] Ensure correct Emergency Classification Level placard is displayed on Offsite Public Information. Board #2 according to floor plan diagram within the Emergency Telephone Directory. -, ___ / ___

[7] Ensure nameplates and podium are-p!aced on tables in front-,;

of room .-.. ... . .. ____ / ___

[8] Ensure Entergy and Commonwealth/ifederal news releasesl ,

are posted on the Joint Public Information News Release Board according to floor plan diagram in the Emergency Telephone Directory. ,. ...  :- /

[9] Ensure audio/video equipment is set up according to the layout diagram and tested. ____________ / __________

, PNPS NON-QUALITY SEMERGENCY. RELATED EP-PI-261 !Revision 4 E-nftergoy PLAN PUBLIC PROCEDURE .

INFORMATION '______

PROCEDURES REFERENCEUSE Page 124 - of 129 Joint Information Center (,JIC).Operations "

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 13 of 14 "

First Floor - Media Briefing Room (Cant.)

NOTE A detailed setup diagram for the public-address system may be found in the audio/video equipment box.

Action Initials / Time

[10] Ensure the public-address audio system is operable in each room. Speakers with volume controls are located in the Media Briefing Room, Media Phone Room, PNPS/Entergy Work Room, Media Monitoring Room, and Commonwealth/Federal Work Room. ____________ / __________

Eli] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF. "i'

___________ / _________

[12] Document any other inoperable equipment below and notify the Joint Information Center Manager of equipment or telephone problems upon his/her arrival. ___ / ___

Equipment/Telephone SProblem ..

(AFTER MEDIA BRIEFING ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA PHONE ROOM.)

.. ...PNPS NON-QUALiTY SEMERGENCY RELATED , 'EP-PI-261 Revision 4 En,,ilergyru. PLNPUBLIC PROCEDURE iNFORMATION . .. .

PROCEDURES REFERENCE use Page 125 of 129

....*Joint Information Center (JIC) Operations ATTACHMENT 9.29 " JOINT, INFORMATION CENTER ACTIVATION CHECKLIST Sheet 14 of 14 First Floor -Media Phone Room Name _______________________ Date________

Action Initials!/ Time

[1] Deliver the Media Phone Room kits to the lunchroom. /___I __

[2] Move lunchroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture-may be relocated. -____/ __

  • -NOTE Telephone jacks are labeled with emergency phone numbers.

[3] Ensure Media Phone Room telephones are connected and tested. Document any problems or failures below.

____________ / __________

[4] Ensure clocks are properly set as co~nfirmed bythe JIC Manager through the EOF. .,.,

___ I ___

[5] Document any other inoperable equipment below and notify the JIC Manager of equipment or telephone problems upon his/her arrival.

___ / ___

Equipment/TelephonePrbe *Problem

'PNPS NON-QUALITY S* EMERGENCY RELATED EP-PI-261 Revision 4

'Eni-T/ergyV PLA PUBLIC PROCEDURE,.

PROCEDURES REFERENCE USE- Page ,126 of 129 Joint Informatiorn Center: (JIC) Operations ATTACHMENT 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES Sheet 1 of 1I.

The following criteria have been established to assist the Company Spokesperson in determining Joint Information~Center (JIC) operational status:

1) The following positions have been filled. To fi!!.a vacancy, refer to Attachment 9.31, Filling An ERO Vacancy During Facility Activation/Operation. Initials / Time

_______/____

a) Company Spokesperson

_______/_____

b) JIG Manager

_______/-_____

c) Information Coordinator d) inquiry Response C*oordinator _______/_____

e) Logistics Coordinator

______/ ____

2) Communications between the JIG and the EOF have been established. ' ..
3) Offsite Public Information Officers (i.e., Commonwealth), if

_______/_____

present at the JIG, have been notified by the Company Spokesperson of the pending declaratio)n of the JIG being, operatio)nal. i* . . .,. .. ;*

4) Once the JIG has been declared operational, the JIG Manager or designee !sh'ould, perfo'rm th~e follbwing: - i_ _

a) ' ,Announce to the JIG and offsite agency staffs that'the

.JIG is now operational. .

b) Ensu're the EOF is informed of the time the JIG was "declared operational.. ,

c) Ensure the Logistics Coordinator and the Media Liaison are informed to prepare for news media entry to the Media Briefing Room. .**

d) "Allow media representatives to proceed to the Media Briefing Room.

r I.

SEMERGENCY" PNPS NON-QUALITY RELATED EP-PI-261 Revision 4

- Enferg/-y .PLAN PUBLIC PROCEDURE' INFORMATION PROCEDURES REFERENCE USE ...'Page 127 of 129 Joint Information:'Center (JIC) Operations ATTACHMENT 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATIONIOPERATION Sheet I of 2

[1] If an ERO position is not filled during the EQE activation/operation, the facility manager (if possible, a non-on-call facility manager) should take the following action to fill the -

vacancy to ensure the facility can perform its assigned function and the facility can be made operational within the' time requirements established in the PNPS Emnergency Plan.  :. ..

NOTE Vacant positions can be filled using ERO members from other emergency response facilities.

  • If possible, select a person to fill the position with any individual qualified for that position. This person does not need to be the on-duty person. In an all-call activation, the first responder to arrive for a position should take the position until the on-duty person arrives.
  • If possible, fill the position with a person previously qualified for the vacant position. This fill-in person may have a new ERO position for which there is adequate ERO staffing.  :- .
  • If possible, select a person from the extra ER0 mebrsreprtn thtg r responsible for performing the facility function (i.e., dose assessment, .

communication, administrative support, etc.) as the vacant position.-

  • If possible, the person selected should be from a hger position in the reporting chain of the vacant position (i.e., Engineering Coordinator to fill for a" MechanicalIElectricaIII&C Engineer, Emergency Plant .Manager to fill for a TSC Manager, EOF Manager to fill for an EOF Communicator,.etc.).
  • If none of the above steps are possible, fill the position with a-person who is technically qualified to perform the assigned task and can use-the position book, checklist, etc., as their guide. As an example, a Maintenance supervisor not yet qualified in the ERO could be assigned as the Maintenance Team Coordinator.

Although this approach is the least desirable, the goal is to activate the EOF as soon as possible to support mitigation of the-event.

'* PNPS NON-QUALITY , *

  • ,'*.EMERGENCY RELATED ""EP-PI-261 Revision 4 SEnte~r.v PLNPUBLIC PROCEDURE W

IFORMATION -_____

PROCEDURES REFERENCE USE Page 1 28 of 129 Joint Information Center (JIC) Operations]

ATTACHMENT 9.31 FILLING AN ERO VACANCy DURING FACILITY ACTIVATION/OPERATION Sheet 2 of 2

[2] Once a person is selected to fill the vacant position, perform the following:

  • .Ensure the person filling the vacancy understands their new duties by having them review the position binder, checklist, etc.
  • Ensure the person filling the vacancy is wearing the appropriate badge.
  • Ensure the person filling the vacancy, understands their new role in the ERO.
  • Ensure the facility lead is aware of the actions taken to fill the vacancy.
  • Contact the Administration and Logistics Coordinator in the EOF and instruct him/her to locate someone from the vacant position and have them report immediately to the facility. -

[3]' Ifthe vacant ERO position is the facility~manager position, then this responsibility would become the facility lead's responsibility. This responsibility can be delegated.

  • *EMERGENCY RELATED EP-PI-261 Revision 4 Erittery PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 129 of 129 Joint Information Center (JIC) Operations]

ATTACHMENT 9.32 DOCUMENT CROSS-REFERENCE Sheet 1 of 1I This Attachment lists those documents, other than source documents,.which may be affected by changes to this Procedure.

Document Number Document Title EP-PI-1 00 Policy for Emergency Public Information EP-PI-130 News Releases , ** *.

EP-PI-140 *- News Briefings EP-PI-1 80 Relocation of the Joint Information Center EP-IP-520 Transition and Recovery EP-AD-1 33 Emergenicy Public Information Program