ML16015A011

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Revision 3 to Joint Information Center (JIC) Operations, EP-PI-261
ML16015A011
Person / Time
Site: Pilgrim
Issue date: 11/19/2015
From:
Entergy Nuclear Operations
To:
Document Control Desk, Office of Nuclear Reactor Regulation
References
EP-PI-261, Rev 3
Download: ML16015A011 (131)
v • d • e


Text

CHANGE INSTRUCTION NOTICE TO: Lri)2C -IcJc7& O6 .i DATEH 4 DOCUMENT TITLE: ~ ~ / - ...&inl ~n~aJ~ ~gJ~e, coPY NUMBE: // MAIL STOP ___

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Lntergoy PLNPBI PROCEDURE PROCEDURES REFERENCE USE Page 1 of 130 Joint Information Center (JIC) Operations Joint Information Center (JIC) Operations RTYPE H8.25 Change Statement

  • Change "activation" to be "operational". Pages 4,11,14,31,92,127
  • Add Attachment and language for Filling An ERO Vacancy During Facility Activation/Operation for WT-WTHQN-201 3-00084 CA-8. Pages 4,9,11,127-129
  • Change "Technical Advisor" to "JIC Technical Advisor'. Pages 6,14,17,28,44,48,49,70
  • Add note to allow steps to be performed concurrently or out of sequence as deemed appropriate.

Pages 8,12,20,24,30,37,42,47,52,56,59,64,69,73,76,81,87,113

  • Add titles to referenced procedures and Attachments. Pages 10,66
  • Change "Bridgewater State College" to "Bridgewater State University". Pages 13,32
  • Have first responder ensure that federal and Commonwealth representatives have ID or credentials.

Pages 13,20,24,30,37,42,47,52,56,59,64,69,73,76,81,87,91

  • Change "Emergency Alert Stations" to "Emergency Alert System". Pages 15,16,49,62,78
  • Change "Briefing Room" to "Media Briefing Room". Pages 22,26,31,70,72,74,75,103,123,124,127
  • Add note for facility goal for LO-PNPLO-201 3-00035. Pages 30,91,113
  • Change "Log Keeper" to "JIC Log Keeper*'. Pages 32,36
  • Change "videotapes" to "video recordings". Pages 36,86,90,94
  • Remove Step for the JIC Manager to turn over records to himself. Page 36
  • Change "states" to "Commonwealth". Pages 39,91
  • Change "closing" to "being deactivated". Page 40
  • Add second name block. Pages 52,64,69,73

. EMERGENCY RELATED EP-PI-261 Revision 3

~5 uery PLAN PUBLIC PROCEDURE b INFORMATION -______

PROCEDURES REFERENCE USE Page 2 of 130 Joint Information Center (JIC) Operations Change Statement (cont.)

  • Change "Media Center tab" to "Joint Info Ctr tab". Page 73
  • Change "Public Information Technical Advisor" to 'Public Information Technical Assistant".

Page 83

  • Change "Computerized Automated Notification System (CANS)" to "Everbridge ERO Notification System". Page 91
  • Reword Step [3] to correspond with other position Facility Activation descriptions. Page 91
  • Change JIC "shall" be operational in 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> to "should" to agree with activation goal. Page 92
  • Clarify to sign in on the roster board. Pages 93,117
  • Change "Procedure" to "Attachment'. Pages 93,94
  • Change "activation" level to "classification" level. Page 106
  • Change "utility" to "Entergy". Page 107
  • Move Attachment 9.29 Note from before Step [4] to before Step [1] and format appropriately.

Page 113

  • Move Attachment 9.29 Notes from before and after Step [2] to before Step [1] and format appropriately. Page 117
  • Clarify PNPS Work Room telephones are to be operational. Page 117
  • Move Attachment 9.29 Note from before Step [5] to before Step [4] and add information from Steps [4] and [5], formatting appropriately. Pages 118,121
  • Change "work room" to "Media Monitoring Room". Page 120
  • Change Notes for classroom and lunchroom furniture moving to steps. Pages 121,123,126
  • Remove limitation on surplus furniture relocation. Pages 121,123,126
  • Move Attachment 9.29 Note from before Step [4] to before Step [3] and format appropriately.

Pages 123,126

  • Move Attachment 9.29 Note from before Step [6] to before Step [5] and format appropriately.

Page 124

  • Move Attachment 9.29 Note from before Step [11] to before Step [101 and format appropriately. Page 125
  • Change "work room" to "Media Phone Room". Page 126
  • PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

"*-Eutoe:ry.ovPA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 3 of 130 Joint Information Center (JIC) Operations Table of Contents Section Title Paae 1.0 PURPOSE ............................................................................. 5

2.0 REFERENCES

........................................................................ 5 3.0 DEFINITIONS.......................................................................... 5 4.0 RESPONSIBILITIES .................................................................. 6 5.0 DETAILS ............................................................................... 8 6.0 INTERFACES................. ......................................................... 9 7.0 RECORDS............................................................................ 10 8.0 REQUIREMENTS AND COMMITMENTS......................................... 10 9.0 ATTACHMENTS ..................................................................... 10 .1 Company Spokesperson ............................................. 12 .2 JIC Technical Advisor................................................. 20 .3 Media Liaison .......................................................... 24 .4 JIC Manager........................................................... 30 .5 Information Coordinator............................................... 37 .6 JIC Log Keeper ......................................................... 42 .7 Inquiry Response Coordinator ....................................... 47 .8 Media Monitor ......................................................... 52 .9 Logistics Coordinator ................................................. 56 .10 Agency Coordinator................................................... 59 .11 Administrative Team .................................................. 64 .12 Media Assistant ....................................................... 69 .13 A/V Assistant....................73 .14 Phone Team........................................................... 76 .15 Press Release Writer ................................................. 81 .16 Public Information Technical Assistant.............................. 87 .17 Joint Information Center Activation/Deactivation/Shift Change .... 91 .18 Spokesperson and Public Information Officer List ................. 95 .19 Media/Public Inquiry - Media Referral - Media Monitoring Log .... 96 .20 Intentionally Left Blank................................................ 97 .21 Joint Information Center Sign-In Form .............................. 98 .22 Agency Coordinator Coordination Meeting Checklist .............. 99

.* i~o . LN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 4 of 130 Joint Information Center (JIC) Operations Table of Contents Section Title Paoe .23 Status Board Record Form ........................................ 100 .24 JIG Transmission Log .............................................. 101 .25 JIG Document/Duplication Log .................................... 102 .26 JIG News Release Distribution Form.............................. 103 .27 Company Spokesperson Briefing Script .......................... 104 .28 Media Liaison Media Briefing Script............................... 111 .29 Joint Information Center Activation Checklist .................... 113 .30 Declaration of JIG Operational Guidelines........ ................ 127 .31 Filling An ERO Vacancy During Facility Activation/Operation.. 128 .32 Document Cross-Reference ...................................... ,..130

S*i PNPS NON-QUALITY

  • E.trg

-* PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 5 of 130 Joint Information Center (JIC) Operations 1.0 PURPOSE To describe the activation and operation of the PNPS Joint Information Center (JIG).

2.0 REFERENCES

[I ] EN-AD-I103, "Document Control and Records Management Programs"

[2] EN-EP-601, "CorporateEmergency Center Operations"

[3] EN-LI-I102, "CorrectiveAction Process"

[4] EN-NS-I102, "Fitnessfor Duty Program"

[5] EN-RP-I104, "PersonnelContaminationEvents"

[6] EP-AD-I100, "Emergency PreparednessControlled Documents and Record Management Controls" EP-PI-261, Attachment 9.31, Document Cross-Reference

[7]

[8] EP-PP-01, Pilgrim Nuclear Power Station (PNPS) Emergency Plan 3.0 DEFINITIONS None

A*PNPS NON-QUALITY

  • ,,**EMERGENCY RELATED EP-PI-261 Revision 3 Enf'erg PLA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 6 of 130 i ~Joint Information Center (JIC) Operations 4.0 RESPONSIBILITIES The entire staff of the Joint Information Center (JIC) is responsible for setting up the facility using this Procedure and position-specific checklists.

[1] The Company Spokesperson reports to the Emergency Director and is responsible for the overall public information effort, including ensuring that news media briefings are held regularly, and serving as spokesperson at media briefings.

NOTE Before the JIC is operational, Corporate Communications (Echelon) personnel may contact the ,Company Spokesperson to obtain emergency information as necessary.

[2] The JIC Technical Advisor is responsible for answering technical questions from news media regarding emergency situations.

[3] The Media Liaison is responsible for assuring the staffing and operation of the JIC briefing area, ensuring media is informed of protocol and schedules established for media briefings, and receiving and distributing news release information to the media in the JIC briefing area.

[4] The JIC Manager is responsible for overall activation and operation of the Joint Information Center including obtaining Emergency Director approval for the developed news releases and revising accordingly; ensuring news release information is communicated to and coordinated with the offsite agencies; ensuring appropriate timing, content, and distribution of news releases; ensuring activation of rumor control activities for response to questions from the general public; and establishing a media briefing schedule.

[5] The Information Coordinator is responsible for supervising media monitoring and response activities, supervising public response activities, and ensuring activation of media monitoring/response activities for response to media questions.

[6] The JIC Log Keeper is responsible for maintaining a facility log on WebEOC or other method ensuring timeliness of facility briefs, and supporting the JIC Manager as requested.

[7] The Inquiry Response Coordinator is responsible for ensuring activation of rumor control activities for response to questions from the general public, monitoring the public/media inquiry calls, tracking trends, and referring questions on radiation or nuclear technology from the Phone Team to the JIC Technical Advisor.

  • ':*P NPS NON- QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 PLtiy FRAN1PBLI PROCEDURE PROCEDURES REFERENCE USE Page 7 of 130 Joint Information Center (JIC) Operations

[8] The Media Monitor monitors TV and radio broadcasts for inaccuracies. All inaccuracies will be reported to the Information Coordinator to ensure they are addressed in the media briefings

[9] The Logistics Coordinator is responsible for activating the facility security and briefing center and maintaining access control to the JIC.

[10] The Agency Coordinator is responsible for coordinating information with federal and Commonwealth agencies and assisting with office equipment and communications equipment problems.

[II] The JIC Administrative Team is responsible for duplicating and distributing news releases, backgrounders and other materials to Joint Information Center staff and the Corporate Emergency Center.

[12] The Media Assistants are responsible for assisting news media representatives in the JIC with background information and distribution of news releases and meeting news representatives' equipment and informational needs.

[13] The A/V Assistants are responsible for setting UP and maintaining public address and video equipment operable and recording video and audio news briefings and individual interviews.

[14] The Phone Team is responsible for responding to telephone inquiries from the general public and the news media.

[15] The Press Release Writer is responsible for generating news releases as directed by the JIC Manager and ensuring approval/signature of the Emergency Director on news releases prior to distribution.

[16] The Public Information Technical Assistant provides technical information and clarification to the development of news releases.

[17] The Public Information Liaison in the EOF reports to the EOF Manager and provides the primary interface between the JIC and the EQE by ensuring the JIC is provided with current plant status, ensuring classification upgrades are communicated to the Company Spokesperson to ensure media briefings are accurate, reviewing news releases, and providing news releases to the Emergency Director (ED) for approval.

  • o*P NPS N ON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Sz:Eilergy. LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 8 of 130 Joint Information Center (JIC) Operations 5.0 DETAILS 5.1 PRECAUTIONS AND LIMITATIONS None 5.2 PROCEDURE NOTE Steps may be performed concurrently or out of order as deemed appropriate.

[1] The Company Spokesperson shall follow the instructions outlined in Attachment 9.1, Company Spokesperson.

[2] The JIC Technical Advisor shall follow the instructions outlined in Attachment 9.2, JIC Technical Advisor.

[3] The Media Liaison shall follow the instructions outlined in Attachment 9.3, Media Liaison.

[4] The JIC Manager shall follow the instructions outlined in Attachment 9.4, JIC Manager.

[5] The Information Coordinator shall follow the instructions outlined in Attachment 9.5, Information Coordinator.

[6] The JIC Log Keeper shall follow the instructions outlined in Attachment 9.6, JIC Log Keeper.

[7] The Inquiry Response Coordinator shall follow the instructions outlined in Attachment 9.7, Inquiry Response Coordinator.

[8] The Media Monitor shall follow the instructions outlined in Attachment 9.8, Media Monitor.

[9] The Logistics Coordinator shall follow the instructions outlined Attachment 9.9, Logistics Coordinator.

[10] The Agency Coordinator shall follow the instructions outlined in Attachment 9.10, Agency Coordinator.

[11] The Administrative Team shall follow the instructions outlined in Attachment 9.11, Administrative Team.

F%,PNPS NON-QUALITY

=-?E tergy PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 9 of 130 Joint Information Center (JIC) Operations

[12] The Media Assistants shall follow the instructions outlined in Attachment 9.12, Media Assistant.

[13] The A/V Assistants shall follow the instructions outlined in Attachment 9.13, A/V Assistant.

[14] The Phone Team shall follow the instructions outlined in Attachment 9.14, Phone Team.

[15] The Press Release Writer shall follow the instructions outlined in Attachment 9.15, Press Release Writer.

[16] The Public Information Technical Assistant shall follow the instructions outlined in Attachment 9.16, Public Information Technical Assistant.

[17] To fiji an ERO vacancy during facility activation or operation, REFER TO Attachment 9.31, Filling An ERO Vacancy During Facility Activation/Operation.

6.0 INTERFACES

[1 ] IOCFR20

[2] EN-NS-1 02, "Fitnessfor Duty Program"

[3] EP-AD-302, "Facilitiesand Equipment Surveillances"

[4] EP-I P-100, "Emergency Classification and Notification".

[5] EP-IP-300, "0Offsite RadiologicalDose Assessment"

[6] EP-IP-400, "ProtectiveAction Recommendations"

[7] EP-IP-410, "EvacuationlAssembly"

[8] EP-IP-440, "Emergency Exposure Controls"

[9] EP-IP-520, "Transition and Recovery"

[10] EP-PI-1 80, "Relocation of the Joint In formation Center"

[11] PNPS Emergency Telephone Directory

, PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

"**E'i tear~oy, PLAN PUBLIC PROCEDURE

  • NFRMATION PROCEDURES REFERENCE USE Page 10 of 130 Joint Information Center (JIC) Operations 7.0 RECORDS Any logs or forms completed by members of the Emergency Response Organization (ERO) during an actual declared emergency are permanent quality records and are maintained in accordance with EP-AD-I100, "Emergency PreparednessControlled Documents and Record Management Controls", and EN-AD-I103, "Document Control and Records Management Programs".

8.0 REQUIREMENTS AND COMMITMENTS This section lists those external commitments (i.e., NRC commitments, QA audit findings, and INPO inspection items) implemented in this Procedure.

Reference Commitment Affected SectionslSteps Standard Document and Former Procedures Procedure 1992 Exercise Remove the Media Center EP-PI-210, Section 6.3, EP-IP-261 Report BECo activation step inferring "Activation" Note JIC Operations Identified RMTs should issue dosimetry and perform Attachment 9.4 radiological habitability JIC Manager checks at the Media Center Section 1.2 Note 9.0 ATTACHMENTS 9.1 COMPANY SPOKESPERSON 9.2 JIC TECHNICAL ADVISOR 9.3 MEDIA LIAISON 9.4 JIC MANAGER 9.5 INFORMATION COORDINATOR 9.6 JIC LOG KEEPER 9.7 INQUIRY RESPONSE COORDINATOR 9.8 MEDIA MONITOR 9.9 LOGISTICS COORDINATOR 9.10 AGENCY COORDINATOR 9.11 ADMINISTRATIVE TEAM 9.12 MEDIA ASSISTANT 9.13 A/V ASSISTANT 9.14 PHONE TEAM

  • 9.15 PRESS RELEASE WRITER 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE

f:i:**PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 S:Eritergy* LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 11 of 130 Joint Information Center (JIC) Operations 9.18 SPOKESPERSON AND PUBLIC INFORMATION OFFICER LIST 9.19 MEDIA/PUBLIC INQUIRY- MEDIA REFERRAL - MEDIA MONITORING LOG 9.20 INTENTIONALLY LEFT BLANK 9.21 JOINT INFORMATION CENTER SIGN-IN FORM 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST 9.23 STATUS BOARD RECORD FORM 9.24 JIC TRANSMISSION LOG 9.25 JIC DOCUMENT/DUPLICATION LOG 9.26 JIC NEWS RELEASE DISTRIBUTION FORM 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATION/OPERATION 9.32 DOCUMENT CROSS-REFERENCE

PNPS NON-QUALITY

    • *EMERGENCY RELATED EP-PI-261 Revision 3 Eriiegyv.--PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 12 of 130 Joint Information Center (J IC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 1 of 8 Name: _________________________ Date:_______

Company Spokesperson NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 For An Unusual Event

[1] IF necessary, THEN contact the Nuclear Information Duty Officer and review the actions being taken to resolve the situation and the projected course of the event. The Senior Nuclear Officer or designee will issue news releases at an Unusual Event.

[2] The Emergency Director, in consultation with the Nuclear Information Duty Officer, will determine whether the PNPS emergency public information organization will be fully notified and/or activated at an Unusual Event.

[3] No further action is required in response to an incident at this classification level. Stand by in case the situation becomes worse or the Emergency Director requires activation of the Joint Information Center (JIC).

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Eritegy.NFORMATION PRCDE PROCEDURES REFERENCE USE Page 13 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 2 of 8 Notes 1.2 For An Alert Or Higher Classification

[1] Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIC Manager, the Company Spokesperson, and the Emergency Director will direct relocation of JIC operations to the Alternate JIC. The Alternate JIC is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint Information Center".)

(a) Report to the JIC, obtain an access badge, and sign in on the roster board.

(b) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance' and the facility is operational.

(c) Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

... PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

- Eritergy PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 14 of 130 Joint Information Center (J IC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 3 of 8 Notes.

(d) Review initial news release issued by Nuclear Information and forwarded by Public Information Liaison and any other previously issued news releases.

(e) Confer with the JIC Manager, the JIC Technical Advisor, and the Emergency Director on the emergency status.

(f) Direct the JIC Manager to coordinate with the EOF Manager to ensure that clocks are synchronized with the official Control Room time.

(g) When you have been sufficiently briefed and assured that an adequate staff has assembled as indicated by the JIC Manager (refer to Attachment 9.30, Declaration of JIC Operational Guidelines):

(1) Consult with personnel from governmental agencies to ensure they are prepared to activate their portion of the organization.

(2) Inform the Emergency Director you have assumed the Company Spokesperson position and that the Joint Information Center is operational.

NOTE Prior to the arrival of governmental Public Information Officers, the Joint Information Center may become operational as a PNPS facility.

(3) Make a general announcement to personnel at the facility that the Joint Information Center is operational.

... *PN PS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

'ErYtlergy PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 15 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 4 of 8 Notes (4) Direct the Press Release Writer to draft a news bulletin notifying the media that the Joint Information Center is operational. Ensure a copy is transmitted to all emergency facilities.

2.0 Facility Operation 2.1 Operation

[1] Continuously monitor public information activities and ensure that the Emergency Director remains apprised of specific circumstances which may be of concern to PNPS (for example, Joint Information Center activities, rumors, and public concerns).

NOTE News releases and bulletins must be approved by the Emergency Director prior to issue. Backgrounders and chronologies do not require Emergency Director approval; however, the Emergency Director must be made aware of their generation and release.

During Security events, it must be ensured that the preapproved news releases are used. If unavailable, then they need to be approved by the Incident Command Post (lCP) also.

(2] Review each news release, news bulletin, backgrounder, and chronology to ensure it is accurate, clear, and written in a style appropriate for release.

[3] Coordinate with the JIC Manager and agency Public Information Officers to establish and schedule news briefings (approximately every 30 to 60 minutes).

(a) Attempt to coordinate news briefings around Emergency Alert System (EAS) messages to avoid broadcast overrides.

,*P N PS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Ertlergy. PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 16 of 130 Joint information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 5 of 8 Notes (b) Request that the Agency Coordinator obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency Alert System (EAS) messages.

(c) Review and address rumors or misinformation as provided by the inquiry Response Coordinator via WebEOC or manually.

[4] When scheduling and conducting a news briefing:

(a) Obtain the latest information concerning the plant and corporate response from the EOF. Ensure that all information has been approved for release by the Emergency Director.

(b) Attend a coordination meeting among all participating Public Information Officers prior to the news briefing.

(c) Exchange and compare information and determine the most appropriate sequence of presentation.

(d) Ensure that the Emergency Director is aware of the news briefing schedule.

(e) During the briefing, act as principal PNPS Spokesperson on matters concerning the emergency. Using Attachment 9.27, Company Spokesperson Briefing Script, respond to news questions using approved information.

(1) Public statements may be based on news release or news bulletin contents.

(2) Use information on potential rumors regarding events at the site to clarify and correct current conditions.

PNPS NON-QUALITY

-Enterov. PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 17 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 6 of 8 Notes (3) Respond to inquiries on facts, events, and actions involving PNPS personnel and property only. Avoid discussing protective actions or activities of other response organizations.

(4) Do not speculate on the causes or possible consequences of the emergency condition.

Focus on the presentation of current, factual information.

(f) Log briefing start and finish times, documents discussed or used, highlights, and any follow-up information following each news briefing.

[5] Provide interviews, as time permits, as arranged by Joint Information Center staff.

[6] Contact the Press Release Writer to obtain the latest corporate response to the emergency.

[7] ,Maintain communications with the EOF Public Information Liaison through the assistance of the JIC Technical Advisor.

[8] Periodically confer with the Emergency Director and monitor EOF briefings to review the status of the situation and progress toward resolution.

[9] Periodically confer with JIC Manager and the JIC Technical Advisor to review public information activities.

[10] Ensure that periodic status updates are provided to public information personnel as appropriate.

SEMERGENCY PNPS NON-QUALITY RELATED EP-PI-261 Revision 3 Eii---'/tetrgy' PLAN PUBLIC PROCEDURE INFORMATION-PROCEDURES REFERENCE USE Page 18 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 7 of 8 Notes 2.1 Relocation

[1] If, due to radiological or other conditions, the Joint Information Center is found to be uninhabitable, discuss relocation of the Joint Information Center with the Emergency Director and the JIC Manager.

[2] If an evacuation directive is issued for Subarea 7, discuss relocation of the Joint Information Center with the MEMA Public Information Officer.

[3] Upon decision to relocate the Joint Information Center, implement EP-PI-1 80, "Relocation of the Joint/Information Center", to support relocation efforts.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

S*;ii*P NPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 Revision 3 Enlterov. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 19 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 8 of 8 3.0 Facility Deactivation Notes 3.1 Termination

[1] Ensure that the Emergency Director/Recovery Directory continues to approve all technical information prior to its release.

[2] When directed, develop a recovery issues and strategy plan in accordance with EP-IP-520, "Transition and Recovery".

[3] Determine when the situation no longer requires manning of the Joint Information Center and advise the Emergency Director when deactivation can occur. Confer with agency Public Information officials, the JIC Manager, and the Senior Nuclear Officer or designee to determine whether news media interest has decreased to the point where their respective normal public information capabilities are sufficient. Refer to Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change.

[4] When deactivation is complete, provide all logs and documentation to the JIC Manager.

[5] Ensure all equipment, manuals, and supplies have been returned to their original location.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 En_*ter'ygV- . LA PUBLIC PROCEDURE t*J INFRMATION PROCEDURES REFERENCE USE Page 20 of 130 Joint information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet I of 4 Name: _______________________ Date: _____

JIG Technical Advisor 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIG via WebEOC, if available, or manually.

  • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 E--nterri PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 21 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet 2 of 4 Notes

[4] Report to the Company Spokesperson and obtain the Emergency Classification and plant status.

1.2 Activation

[1] Ensure the telephone link to the EOF Public Information Liaison is operable using the Emergency Telephone Directory.

[2] Review news releases issued prior to Joint Information Center activation.

[3] Report to the Company Spokesperson when your emergency response position can be declared operational.

2.0 .Facility Operation 2.1 Operation

[1] Monitor the Mitigation Line to keep abreast of station activities, as possible.

[2] Promptly notify the Company Spokesperson and the JIC Manager of Emergency Classification changes.

[3] IF an Emergency Classification change occurs while a news briefing is in progress, THEN notify the JIC Manager to request the Media Liaison to inform the Company Spokesperson of the change.

[4] Assist the Company Spokesperson in preparing for news briefings using data sheets and information provided by the EOF.

[5] Assist the Company Spokesperson by ensuring appropriate graphics and schematics are in place prior to each news briefing.

~Enlergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 22 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet 3 of 4 Notes NOTE The JIC Technical Advisor should remain in the PNPS Work

Room during news briefings to assist with questions, rumors, and misinformation, and to monitor the news briefing conference line for unanswered questions that can be readily answered.

[6] As requested by the Company Spokesperson, attend news briefings and remain available to assist the Company Spokesperson and the Commonwealth/Federal Public Information Officers with graphics (e.g., pointing to item of discussion, changing physical and electronic Smartboard graphics, etc.).

[7] Provide technical background information and briefings to the news media located in the Joint Information Center Media Briefing Room. Restrict information and briefings to onsite activities, nonemergency nuclear power plant operations, and radiation fundamentals.

[8] Assist the Media Liaison by responding to news media inquiries about plant design, plant systems, and radiological terminology. DO NOT speculate about the emergency developments and their effects.

[9] Monitor or designate a monitor for the Emergency Director's briefing line to the EOF to ensure continuous responsiveness to incoming calls.

  • ,* PN PS NON-QUALITY Ertr EMERGENCY RELATED EP-PI-261 Revision 3 F*,Tfe.,v.PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 23 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL .ADVISOR Sheet 4 of 4 Notes, 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the~position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Gather all records, logs, and documents and turn them over to the JIC Manager.

[2] Assist in returning work areas to their pre-emergency condition.

[3] Notify the JIC Manager when position is deactivated.

,,PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 FEniergy PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 24 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 1 of 6 Name: ________________________ Date: ________

Media Liaison NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(I) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2,) Ensure any arriving media are detained in the receiving hail until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with activation of the Media Briefing Room.

Provide direction to personnel arriving to assist in the set-up of the Joint Information Center.

[3] Begin and maintain a log of your work activities.

- Erier v-- PLAN PUBLIC PROCEDURE bI INFORMATION PROCEDURES REFERENCE USE Page 25 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 2 of 6 Notes 1.2 Activation

[1] Report to the JIC Manager and obtain the Emergency Classification and plant status.

[2] Ensure sufficient copies of news releases distributed prior to Joint Information Center activation are available in the Media Briefing Room.

[3] Verify the following:

(a) Media information is available.

(b) Graphics and audio/video equipment are in place and operable. (The 50-mile EPZ map should not be displayed unless requested by the MEMA Public Information Officer.)

(c) The most current Emergency Classification level is posted.

(d) Public Information Officer position nameplates are displayed on the briefing table.

(e) Copies of news releases are available.

[4] Ensure the Joint Emergency Public Information Board contains current information.

[5] Conduct a briefing with JIC staff, if not already performed.

Review the news releases and assign the following responsibilities:

(a) Obtaining new news releases during news briefing.

(b) Assisting the Logistics Coordinator with media representatives.

PNPS NON-QUALITY

.... ' EMERGENCY RELATED EP-PI-261 Revision 3 Eter~y Ei PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 26 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 3 of 6 Notes (c) Ensuring news media representatives receive copies of news releases and-are made aware of other available information.

(d) Maintaining the status boards, announcing the time of the next briefing, and announcing any joint events.

(e) Ensuring news media representatives in the area are aware of the next scheduled briefing. This information may be announced in the Media Briefing Room.

(f) Recording all unanswered questions during news briefings.

[6] Report to the JIC Manager when the staff and the Media I.O Briefing Room can be declared operational.

(a) Report the number of media representatives who have arrived.

[7] Cpordinate with the Logistics Coordinator and the JIC Manager when media representatives will be allowed to enter the Media Briefing Room and the Media Phone Room.

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 EnTeIgyV PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 27 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 4 of 6 Notes 2.0 Facility Operation 2.1 Operation

[1] Ensure news media representatives are notified of scheduled news briefings.

[2] Periodically brief incoming media representatives on Joint Information Center guidelines and briefing protocol using Attachment 9.28, Media Liaison Media Briefing Script.

Additional topics can include:

(a) Discussion of information available for media.

(b) Availability of phones for media use in the Media Phone Room.

[3] Attend Coordination Meetings to prepare agenda and visual aids in the Media Briefing Room.

[4] Obtain a list of participants from the Agency Coordinator in accordance with Attachment 9.18, Spokesperson and Public Information Officer List, and discuss the order in which they are to be introduced and seated, and the graphics which they wish to have displayed.

[5] Ensure the appropriate nameplates are placed on the speakers' tables in the order specified during the Coordination Meeting.

[6] Moderate news briefings and provide resource and background information to the news media:

(a) Announce the format that will be used in presentations and questions and answers.

(b) Introduce each spokesperson with his or her title and the company or agency he/she represents.

'**EMERGENCY RELATED EP-PI-261 Revision 3 PROCEDURES REFERENCE USE Page 28 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 5 of 6 Notes (c) Assist spokespersons by directing questions to the appropriate agency or company for response.

[7] Obtain record of unanswered questions at the end of news briefings and submit to the JIC Manager for resolution.

[8] Notify the JIC Manager of requests for interviews with the Company Spokesperson, JIC Technical Advisor, or governmental officials.

[9] Report unusual inquiries, problems, and trends to the JIC Manager.

[10] Attend JIC staff briefings as required.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE.__N perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

~Eie~y PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 29 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 6 of 6 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, notify the news media representatives present that the facility is closing and that they may contact the PNPS Communications Office and the governmental agencies' public relations staff for further information.

[2] Notify JIC staff of the decision to deactivate the Joint Information Center and implement the following:

(a) Assign each staff member deactivation responsibilities (returning the Media Briefing Room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics, audio and video equipment to storage area).

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when the Media Briefing Room is deactivated and the staff is prepared to leave the facility.

(d) Turn over all records maintained throughout the emergency to the JIC Manager.

SP NPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

=Eritlergy. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 30 of 130 Joint Info~rmation Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 1 of 7 Name: ________________________ Date: ________

JIC Manager NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation NOTE A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIC.

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

- Er'terav/ PLAN PUBLIC PROCEDURE

-' INFORMATION PROCEDURES REFERENCE USE Page 31 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 2 of 7 Notes

[2] Ensure facility activation functions are underway in accordance with Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Direct Joint Information Center activation using Joint Information Center staff.

[3] Receive reports when activation is complete.

(a) Ensure the Joint Information Center is properly set up. Ensure the Media Briefing Room is ready to receive reporters.

(b) Coordinate with the EOF Manager the synchronization of clocks with the Control Room.

(c) Notify the Company Spokesperson when activation of the Joint Information Center has been completed.

See Attachment 9.30, Declaration of JIC Operational Guidelines.

[4] Receive notification from the Company Spokesperson that the Joint Information Center has been declared operational.

[5] Notify the Joint Information Center staff that the Joint Information Center has been declared operational and has assumed primary responsibility for Emergency Public Information activities.

[6] Notify the Nuclear Information Duty Officer, the Emergency Director, and the Press Release Writer that the Joint Information Center is operational.

[7] Ensure the JIC Log Keeper initiates an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

,,**PN PS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

' lEriteroy PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 32 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 3 of 7 Notes 1.2 Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIG Manager, the Company Spokesperson, and the Emergency Director will direct the relocation of operations to the Alternate JIG. The Alternate JIG is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint Information Center".)

[1] Obtain the current Emergency Classification, overall plant status, and assessment of news media response from the Company Spokesperson or the Nuclear Information Duty Officer.

[2] Ensure that any news releases generated by the Nuclear Information Duty Officer have been received by the Joint Information Center, the Emergency Operations Facility, and the Corporate Emergency Center and have been properly logged (numerically) by the JIC Log Keeper and distributed to the Press Release Writer and Company Spokesperson.

Review these materials.

[3] Brief the Joint Information Center staff on the emergency condition and public statements made thus far.

[4] Verify that Joint Information Center staff, the EOF, and the Corporate Emergency Center continue to receive copies of the news releases through the JIC Administrative Team.

.... PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy

- PLAN PUBLIC PRCDE INFORMATION PROCEDURES REFERENCE USE Page 33 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 4 of 7 Notes 2.0 Facility Operation 2.1 Operation

[1] Coordinate information flow among the Media Liaison, the JIC Technical Advisor, the Inquiry Response Coordinator, the Information Coordinator, the Company Spokesperson, and the Corporate Emergency Center as described below:

(a) The Media Liaison moderates press briefings and provides resource and background information to news media; maintains a record of unanswered or recurring inquiries, misconceptions, and rumors.

(b) The JIC Technical Advisor supplies descriptions and explanations of technical facts and events pertaining to the emergency as requested.

(c) The Inquiry Response Coordinator supplies feedback to the Information Coordinator on media inquiries, concerns, misconceptions, and rumors and provides approved information on PNPS actions to mitigate the emergency to callers.

(d) The Media Monitor supplies feedback to the Information Coordinator on media broadcasts, including rumors and misconceptions, so that they may be addressed in subsequent news briefings or news releases.

[2] Ensure the EOF Manager provides information to the Public Information Liaison on actions taken by the Corporate Emergency Center on the availabilitY of resources to support the emergency. Request the Press Release Writer to include this information in a news release(s).

[3] Determine the level of staffing needed for each shift and notify the Administration and Logistics Coordinator at the EOF if additional staff members are needed.

..  ! PNPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 Revision 3 S Enterov PLAN PuBLIc INFORMATION PROCEDURES PRCDR REFERENCE USE Page 34 of 130 O

Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 5 of 7 Notes

[4] Ensure phone inquiries received by the Inquiry Response Coordinator are processed using appropriate procedures.

[5] Review Inquiry Response Coordinator forms for trends, rumors, or misinformation.

[6] Inform the Company Spokesperson of any rumors or misinformation received from the Media Monitor or Inquiry Response Coordinator that need to be verified and/or resolved prior to the next news briefing.

[7] Inform the Company Spokesperson of the resolution of any rumor/misinformation for corrective action at the next news briefing.

[8] Provide or ensure assistance with distribution of potassium iodide (KI) to JIC Entergy personnel as requested and authorized by the ED through the EOF Radiological Assistance Coordinator.

(a) A supply of potassium iodide (KI) is stored and available at the JIC Work Room in the Forms File box.

2.2 Facility Relocation

[1] IF, due to radiological or other conditions, the Joint Information Center is found to be uninhabitable, THEN discuss relocation of the Joint Information Center with the Company Spokesperson and the Emergency Director.

[2] IF an evacuation directive is issued for Subarea 7, THEN discuss relocation of the Joint Information Center with the Company Spokesperson and the MEMA Public Information Officer.

NON-QUALITY' EMREC PNPS RLTDEPP-6 evision 3

  • LNPUBLIC PROCEDURE IFRMAT ION PROCEDURES REFERENCE USE Page 35 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 6 of 7 Notes

[3] IF relocation of the Joint Information Center is under consideration O._RR upon the decision to relocate the Joint Information Center, THEN implement EP-PI-1 80, "Relocation of the Joint In formation Center", to support relocation efforts.

2.3 Position Turnover

[1] I.E you are being relieved at the end of your shift or your position is otherwise being turned over, THENi perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-*PI-261 Revision 3

-EtemiPLAN PUBLIC PROCEDURE

~O' INFORMATION PROCEDURES REFERENCE USE Page 36 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 7 of 7 Notes 3.0 Facility Deactivation 3.1 Termination

[1] IF the Company Spokesperson is evaluating a recommendation to deactivate the Emergency Public Information organization, THEN confer with the Media Relations Coordinator to determine whether or not news media interest has waned sufficiently to be handled by normal PNPS CommUnications resources.

(a) Recommend to the Company Spokesperson that the Joint Information Center be deactivated.

(b) Confer with other Public Information Officers (i.e.,

Commonwealth and federal agencies) to confirm that they no longer need the Joint Information Center to provide public information.

t2] Direct the Press Release Writer to draft a news release that the Joint Information Center is closed and future inquiries should be directed to the PNPS Communications Office.

[3] Oversee deactivation of the Joint Information Center.

Receive reports from the Media Liaison, the JIC Log Keeper, and the Press Release Writer when deactivation of their respective areas is complete.

[4] Ensure all supplies, manuals, and equipment kits have been returned to their respective locations.

[5] Inform the Company Spokesperson when deactivation is complete. i

[6] Transmit all logs, records, documents, video recordings, and a report on Joint Information Center performance to the Emergency Planning Manager.

, PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

  • Eitlerii. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 37 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 iNFORMATION COORDINATOR Sheet 1 of 5 Name: ________________________ Date: ________

Information Coordinator NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

[3] Begin and maintain a log of your work activities.

[4] Report to the JIC Manager and obtain the Emergency Classification and plant status.

PNPS NON-QUALITY S<-rtroy EMERGENCY RELATED EP-PI-261 Revision 3 ErtPLyFRAN PBLI PROCEDURE PROCEDURES REFERENCE USE Page 38 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 2 of 5 Notes

[5] Provide briefing to the Inquiry Response Coordinator, Phone Team Members (3), and Media Monitors (2).

(a) Advise JIC Manager when these positions are filled.

2.0 Facility Operation 2.1 Operation

[1] Oversee information flow including news release preparation and approval. The EOF Emergency Director (ED) is responsible for news release approval.

(a) Ensure draft news releases are forwarded to the Public Information Liaison in the EOF for Emergency Director (ED) approval (b) Ensure revisions to draft news releases made by the ED are incorporated into the draft news release.

(c) Ensure the distribution of the news releases by the Administrative Team.

[2] Provide administrative support to JIC staff (including state, local, and federal agencies).

[3] Ensure the distribution of significant information, including Dedicated Notification Network (DNN) forms announcing a change in Emergency Classification Level when faxed to the JIC.

(a) Ensure the forms are distributed to JIC personnel and state, local, and federal agencies.

(b) Immediately make the following copies and distribute, at a minimum:

(1) 1 copy for the JIC Press Release Writer (2) 1 copy for the JIC Technical Assistant

ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 3 of 5 Notes (3) 4 copies for the Inquiry Response Coordinator (includes three copies for the Phone Team members)

(4) 2 copies for the Media Monitors.

[4] Ensure the Inquiry Response Coordinator is-updated with the latest information available from the EOF.

[5] IF the emergency is either escalated or terminated OR, other important information becomes available during a news media briefing, THEN ensure that the Company Spokesperson is aware of the information, through the Media Liaison, prior to news media briefing being ended.

[6] Monitor feedback from the Inquiry Response Coordinator regarding any rumors or misinformation from Phone Team members via WebEOC or manually.

[7] Discuss with the JIG Manager and/or the Company Spokesperson strategies for ensuring all rumors and misinformation are addressed. IF there are rumors concerning offsite issues, THEN provide information to state Public Information Officers, etc.

[8] Ensure the Inquiry Response Coordinator, Media Monitors, and the Press Release Writer are promptly informed of any escalations in the emergency classification.

[9] Attend prebriefings with the Company Spokesperson and the Commonwealth in the Communications Area.

t

  • E.trt*[ EMERGENCY RELATED EP-PI-261 Revision 3 Ertgy PLORA1N PBI PROCEDURE PROCEDURES REFERENCE USE Page 40 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 4 of 5 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, notify the Inquiry Response Coordinator, the Press Release Writer, the JIC Technical Assistant, and the Media Monitors that the facility is being deactivated.

SPNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 EFritergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 41 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 5 of 5 Notes

[2] Assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the staff is prepared to leave the facility.

,*,* PNPS NON-QUALITY E/tEMERGENCY RELATED EP-PI-261 Revision 3 Ertegy PLAN PUBLIC

°' "*:rTY'INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 42 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet I of 5 Name: ________________________ Date: ________

JIG Log Keeper NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes.

1.1 Facility Activation

[1] Report to the JIG, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facilitY, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIG floor plans within the Emergency Telephone Directory).

PNPS NON-QUALITY

    • EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy PLAN PUBLIC PROCEDURE INFORMATION _ ____

PROCEDURES REFERENCE USE Page 43 of 130 I Joint Information Center (JIC) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet 2 of 5 Notes

[3] Initiate an Emergency Log of major events, decisions, communications, and actions at the JIC via the facility log in WebEOC, if available, or manually.

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

(1) Place displays on PNPS Work Room WebEOC monitors with priority on the following displays or as directed:

  • Facility Log
  • Pilgrim EOF Video Feed
  • Inquiry Log (Display)

(b) IF computer in the work area is not working, THEN.

use an available computer in a nearby office. Inform the JIC Manager if computer is not working and where you are relocating to. Request support from IT immediately.

[4] Report to the JIC Manager and obtain the Emergency Classification and plant status.

  • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Etrgy PLAN PUBLIC PRCDE INFORMATION PROCEDURES REFERENCE USE Page 44 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet 3 of 5 Notes 2.0 Facility Operation 2.1 Operation

[1] Quickly gather and post (in the chronological order they occurred) the following information on WebEOC, if appropriate and available, and not already logged:

NOTE If Security event, ensure what information can be posted by discussing with the Information Coordinator, the JIC Technical Advisor, and/or the JIC Manager.

(a) PNPS news release number, title, and when published (b) Time of activation of the JIC (c) Arrival/setup by Offsite Spokesperson (d) Time/# of Media Briefings (e) Protective Action Recommendations (PAR) from Commonwealth (not from PNPS)

[2] Assist the Information Coordinator with assigned duties as requested.

ATTACHMENT 9.6 JIC LOG KEEPER Sheet 4 of 5 Notes

[3] Ensure the Joint Emergency Public Information Board, News Release Board, and PNPS Work Room Status Boards are maintained.

[4] Ensure Commonwealth/federal agency information is included on the Joint Emergency Public Information Board.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(,b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

.... PNPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 Revision 3 SErteroy PLAN PUBLIC PROCEDURE 01 INFORMATION PROCEDURES REFERENCE USE Page 46 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet 5 of 5 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the JIG Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIG Manager when your area is deactivated and the staff is prepared to leave the facility.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ent#ergyv PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 47 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.7 iNQUIRY RESPONSE COORDINATOR Sheet 1 of 5 Name: ________________________ Date: ________

Inquiry Response Coordinator_

NOTE.

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF~ you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

S(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instru~ction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

(a) Ensure all Phone Team telephones are connected into the proper jacks and properly working.

(b) Ensure copies of official news releases (PNPS, state, local, and federal) are available to Phone Team members.

ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 2 of 5 Notes (c) Ensure current PNPS Emergency Public Information Calendar is available to each Phone Team member.

(d) Notify the Information Coordinator when Inquiry Response is operational.

[3] Use WebEOC to track inquiry response information, if available, or manually.

[4] Report to the Information Coordinator and obtain the Emergency Classification and plant status.

2.0 Facility Operation 2.1 Operation

[11 Attend Company Spokesperson/JIC Manager staff briefings to gather information to be used to respond to calls and to answer questions.

(a) Brief Phone Team and Media Monitor members on information gathered at the staff brief following Company Spokesperson/JIC Manager staff briefs.

(b) Use WebEOC to enter inquiry information.

IF WebEOC is not available, THEN forward Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) to the Information Coordinator or appropriate agency for resolution.

(c) Monitor the public/media inquiry calls, track trends, and refer questions on radiation or nuclear technology from the Phone Team to the JIC Technical Advisor.

(d) Use WebEOC to enter response/correct information following issue resolution in consultation with Company Spokesperson and Information Coordinator.

PNPS NON-QUALITY Er[er'gy

...... EMERGENCY

  • PLAN PUBLIC RELATED PROCEDURE EP-PI-261 Revision 3 INFORMATION PROCEDURES REFERENCE USE Page 49 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 3 of 5 Notes

[2] Ensure Phone Team members are familiar with available information and are familiar with the use of the Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19).

[3] Review completed WebEOC data or Media/Public Inquiry -

Media Referral - Media Monitoring Log to identify rumors and trends.

(a) Report any trends, broadcasted misinformation, or plant-related questions to the attention of the information Coordinator.

[4] Communicate frequently with the Information Coordinator to obtain current information and to supply feedback on media inquiries, concerns, misconceptions, and rumors.

[5] Ensure Phone Team members are aware of latest information from all news releases as soon as they are distributed.

[6] Quickly pass on any major plant status changes and information on PNPS actions to the Phone Team members so that they have accurate, up-to-date information. You may also use the following sources of information: the briefing of the state officials prior to news media briefings and Emergency Alert System (EAS)/news releases from the state for Protective Action Directives, but remind the Phone Team members to refer inquiries regarding offsite activities to the appropriate Commonwealth or local agency using contact information in the Emergency Public Information calendar.

[7] IFSecurity event, THEN do not release any information unless in news release or specifically from the Company Spokesperson, the JIC Technical Advisor, or the Incident Command Public Information Officer.

[8] Attend news briefings to gather information to be used to respond to callers' questions.

PNPS NON-QUALITY

  • L[**i- .EMERGENCY RELATED EP-PI-261 Revision 3 Etergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE usE Page 50 of 130 Joint Information Center (JIC) Operations3 ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 4 of 5 Notes

[91 Ensure all follow-up calls to telephone inquiries are performed expeditiously.

[10] Any JIC security issues should be forwarded to the Logistics Coordinator.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological Sconditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

  • ,EMERGENCY RELATED EP-PI-261 Revision 3 SLnery PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 51 of 130

= Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 5 of 5 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Information Coordinator when your area is deactivated and the Phone Team is prepared to leave the facility.

  • ,:1 P NPS N ON-QUALITY
    • EMERGENCY RELATED EP-PI-261 Revision 3 Ertr L AN PUBLIC PROCEDURE IFRMATION _____

PROCEDURES REFERENCE USE Page 52 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet I of 4 Name: _________________________ Date: ________

Media Monitor Name: _______________________

Media Monitor 1.0 Actions For Initial ResponseNoe 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

(a) Obtain the Media Monitor binder, including Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) and Emergency Logs.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ete v.PLAN PUBLIC PROCEDURE

  • J INFORMATION PROCEDURES REFERENCE USE Page 53 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet 2 of 4 Notes (b) Ensure radios, computer, TV monitors, and VCRs are operable.

(c) Review all news releases issued to date.

(d) Receive briefing from the Information Coordinator and/or Inquiry Response Coordinator.

(e) Notify the Information Coordinator when your emergency position can be declared operational.

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

2.0 Facility Operation 2.1 Operation

[1] Monitor and record TV and radio broadcasts about the emergency developments and response activities relating to PNPS.

(a) Look for rumors or misconceptions.

[21 Maintain a log of broadcasts with a brief summary of their contents.

[3] Review news releases that are issued about the emergency to determine whether the broadcasts are accurate.

[4] IF misinformation or a rumor is broadcast, THEN complete a Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) via WebEOC or hard copy, as appropriate, and provide to the Inquiry Response Coordinator.

PNPS NON-QUALITY

... * *EMERGENCY RELATED EP-PI-261 Revision 3 SVEntergy- LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 54 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet 3 of 4 Notes

[5] Notify the Inquiry Response Coordinator if any additional personnel are needed to assist with monitoring media broadcasts.

2.2 Position Turnover

[1] jF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

-- En F-terav, PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 55 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet 4 of 4 Notes, 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Information Coordinator when your area is deactivated and the Media Monitors are prepared to leave the facility.

,*?*PNPSNON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Ent*er~ogy PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 56 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.9 LOGISTICS COORDINATOR Sheet I of 3 Name: ________________________ Date: ________

Logistics Coordinator NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

[2] Assume responsibility for manning the front desk.

(a) Obtain the Security box containing identification badges for incoming federal, Commonwealth, and media individuals if not already at the front desk station.

(b) IF a member of the JIC ERO has established a presence at the front desk, THEN relieve the individual to proceed with their assigned duties.

(c) Ensure any staff that may have arrived before the position was operational are signed in and badged.

[3] Ensure any arriving Entergy/PNPS or federal/Commonwealth Joint Information Center staff have ID/credentials, log in (see Attachment 9.21, Joint Information Center Sign-In Form), and receive an access badge.

[4] Begin and maintain a log of your work activities.

[5] Notify the JIC Manager when your emergency position can be declared operational.

,,oPNPS NON-QUALITY s:i**EMERGENCY RELATED EP-PI-261 Revision 3 Eneo.PLAN PUBLIC INFORMATION --

PROCEDURE PROCEDURES REFERENCE USE Page 57 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.9 LOGISTICS COORDINATOR Sheet 2 of 3 Notes 2.0 Facility Operation 2.1 Operation

[1] Confirm with the Media Liaison that media representatives may be allowed into the Media Briefing Room or Media Phone Room.

[2] Once media representatives arrive, verify their identity and press credentials, and ensure they sign in on Joint Information Center Sign-In Form.

[3] Monitor front and rear access to the second floor staff work areas and do not allow media representatives to enter these areas.

(a) Request assistance from the Media Liaison in maintaining access control at rear of Media Briefing Room.

[4] Request additional Security support through the JIC Manager if necessary to maintain access control.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

ii P NP S NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 S Entergy PLAN PUBLIC PRCDE INFORMATION PROCEDURES REFERENCE USE Page 58 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.9 LOGISTICS COORDINATOR Sheet 3 of 3 Notes (c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement ind ividual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Once the Joint Information Center has been deactivated, collect all Entergy/PNPS personnel and federal/Commonwealth personnel badges.

(c) Notify the JIC Manager when your area is deactivated.

O * ..

  • - 9 Entergy.

PNPS EMERGENCY

  • PLAN PUBLIC NON-QUALITY RELATED PROCEDURE EP-PI-261 Revision 3 INFORMATION _ ____

PROCEDURES REFERENCE USE Page 59 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 1 of 5 Name: ________________________ Date: ________

Agency Coordinator 1.0 Actions For Initial Response

  • Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center, concentrating on preparation of the Commonwealth/Federal Work Room. (See Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and JIC floor plans within the Emergency Telephone Directory.)

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

      • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 S-, Ertergy. UBLI RPLAN PROCEDURE PROCEDURES REFERENCE USE Page 60 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 2 of 5 Notes

[3] Ensure sufficient copies of PNPS news releases distributed prior to Joint Information Center activation are available in the Commonwealth/Federal Work Room.

[4] Assist the Logistics Coordinator with identification of Commonwealth/federal representatives who may arrive without proper identification.

(a) Request confirmation through present representatives, as available.

[5] Develop a list of spokespersons, including spelling of names and titles, using Attachment 9.18, Spokesperson and Public Information Officer List. Provide copies of the checklist to both the JIG Manager and the Media Liaison.

[6] Verify that agency representatives are familiar with the Joint Information Center layout and resources, office equipment, and the telephone system as they arrive.

[7] Ensure each representative obtains available media information.

[8] Request copies of agency news releases issued prior to Joint Information Center activation. Ensure copies are distributed to Joint Information Center staff and posted on the Joint Emergency Public Information News Release Board.

[9] Verify and inform the JIG Manager when the Commonwealth/Federal Work Room is operational.

[10] Begin and maintain a log of your work activities.

ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 3 of 5 Notes 2.0 Facility Operation 2.1 Operation

[1] Ensure agency representatives are informed of emergency events at PNPS and of the status of PNPS news releases.

(a) Provide courtesy copies of PNPS news releases to Commonwealth/federal agencies prior to their distribution to the news media.

[2] Inform agency representatives when PNPS would like to brief the news media on developments. Assist the Company Spokesperson in coordinating a briefing time.

[3] Inform the Company Spokesperson and the JIC Manager when agency representatives would like to brief the news media.

[4] Using Attachment 9.22, Agency Coordinator Coordination Meeting Checklist, set up a time for the coordination meeting prior to each news briefing and attend the meeting.

Ensure the Company Spokesperson and the Media Liaison are present. Work with the Media Liaison to establish the order of introduction and agenda.

[5] Notify the JIC Manager of any office equipment or telephone problems in the Commonwealth/Federal Work Room.

[6] Ensure governmental agency information is included on the Joint Emergency Public Information Board with the assistance of the Media Liaison. Provide input as information becomes available.

[7] Receive copies of unanswered questions from the Media Liaison after each news briefing and provide them to agency representatives to assist in addressing news media questions and concerns.

-PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

'Eritergoy.PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 62 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 4 of 5 Notes

[8] Inform agency representatives of news media requests for individual interviews.

[9] Obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency. Alert System (EAS) messages.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as0 appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

0 EtPNPS

  • ,i;*EMERGENCY NON-QUALITY RELATED EP-PI-261 Revision 3 Ertea PLAN PUBLIC bi INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 63 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Attend the meeting of agency representatives and the Company Spokesperson to determine whether public information activities can be handled through the Nuclear Information Office and normal agency channels.

[2] Upon confirmation from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Commonwealth/Federal Work Room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders and returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the offsite agencies are prepared to leave the facility.

... ... PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 E

rilergy. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 64 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet I of 5 Name: ________________________ Date: ________

Administrative Team Member Name: ________________________

Administrative Team Member NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Test all communications equipment including telephones, printers, and fax machines in the PNPS Work Room and Commonwealth/Federal Work Room.

PNPS NON-QUALITY

==EMERGENCY RELATED EP-PI-261 Revision 3

  • Enter . PLAN PUBLIC PROCEDURE F INFORMATION PROCEDURES REFERENCE USE Page 65 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet 2 of 5 Notes (b) Inquire through the Information Coordinator to determine the status of news releases issued prior to Joint Information Center activation.

(c) Duplicate new releases, etc., as directed.

(d) Provide copies of new releases and other information to Joint Information Center staff.

(e) Report to the Information Coordinator to verify points of distribution within the Joint Information Center and the number to be distributed to each point.

(f) Transmit all new releases and other information to the Corporate Emergency Center.

(g) Report to the JIC Manager when your emergency position can be declared operational.

[3] Begin and maintain a log of actions. Use the appropriate form or log, as assigned:

(a) Attachment 9.23, Status Board Record Form, if WebEOC is not available or not yet running.

(b) Attachment 9.24, JIC Transmission Log, for faxed or internet transmissions.

(c) Attachment 9.25, JIC Document/Duplication Log, as needed in high volume events.

(d) Attachment 9.26, JIC News Release Distribution Form, for JIC internet distribution and EOF.

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

  • - -/EnTterv.o- PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 66 of 130 Joint Information Center (JIC) Operations Set3o 9.11 ATTACHMENT ADMINISTRATIVE TEAM Notes 2.0 Facility Operation 2.1 Operation

[1] All Administrative Team Members shall ensure news releases, news backgrounders, and news bulletins contain the media Phone Team numbers and are on PNPS letterhead prior to distribution or transmission.

[2]1 All Administrative Team members shall ensure that the PNPS Work Room Status Board is updated.

[31 Administrative Team members shall transmit and distribute all approved and numbered news releases, chronologies, news bulletins, news backgrounders, and other material in the quantities requested by the JIC Manager or the Information Coordinator (see Attachments 9.25, JIC Document/Duplication Log, and 9.26, JIC News Release Distribution Form).

(a) Distribute copies of news releases, chronologies, news bulletins, news backgrounders, and DNN notifications using the JIC News Release Distribution Form (Attachment 9.26).

(b) Transmit all approved PNPS news releases, news bulletins, and news backgrounders as directed (see Attachment 9.24, JIC Transmission Log).

(c) Transmit all offsite news releases to the Corporate Emergency Center.

[4] Administrative Team members shall assist offsite Public Information Officials and perform other duties as assigned by the JIC Manager.

SPNPS NON-QUALITY

,t'1, EMERGENCY RELATED EP-PI-261 Revision 3 Ernterr'v. PLAN PUBLIC PROCEDURE INFORMATION -_ ____

PROCEDURES REFERENCE USE Page 67 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THENi perform a formal turnover as follows:

(a) R~eview status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

  • =PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

-h rlterov.- PLAN PUBLIC PROCEDURE

'a' INFORMATION PROCEDURES REFERENCE USE Page 68 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIG Manager when your area is deactivated and you are prepared to leave the facility.

PNPS NON-QUALITY

- Fritetfr.----....-y PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 69 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet I of 4 Name: ________________________ Date: ________

Media Assistant Name:________________________

Media Assistant NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF~ you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(I) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Ensure there is sufficient media information for distribution to the news media representatives upon their arrival.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ertry PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 70 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 2 of 4 Notes (b) Prepare a table for news releases and ensure sufficient copies of news releases issued prior to Joint Information Center activation are available.

(c) Listen to the news briefing, identify and record any unanswered questions asked by news media representatives, and give such questions to the Media Liaison after the news briefing.

(d) Assist news media representatives with their equipment.

(e) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation 2.1 Operation

[11 Greet news media representatives upon their arrival and offer available information to them.

[2] Assist news media representatives with background information without speculating about the emergency or the actions taken by PNPS or governmental agencies.

[3] Post news releases in chronological order on the News Release Board and maintain an adequate supply.

[4] Assist the Media Liaison in maintaining the Joint Emergency Public Information Board.

[5] Report to the Media Liaison all requests for interviews and all trends of questions and news media needs.

[6] Refer technical questions to the JIC Technical Advisor or recommend to the Media Liaison technical topics that may be included in the next briefing to assist the media representatives in understanding the emergency.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

":-- (/*eray. PLAN PUBLIC PROCEDURE a' INFORMATION _ ____

PROCEDURES REFERENCE USE Page 71 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 3 of 4 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log,'and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and fa~cility badge to the new position replacement.

,**PNPS NON-QUALITY

-;, EMERGENCY RELATED EP-PI-261 Revision 3 SEntergy. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 72 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 4 of 4 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Media Liaison tco deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Media Liaison when the area is deactivated and the Media Assistants are prepared to leave the facility.

, PNPS NON-QUALITY

_i. EMERGENCY RELATED EP-PI-261 Revision 3 En*te~rc~.O- PLAN PUBLIC PROCEDURE

  • J INFORMATION PROCEDURES REFERENCE USE Page 73 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet I of 3 Name: ___________________ __ Date: _______

A/V Assistant Name: _______________________

A/V Assistant NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation Report to the JIC, obtain an access badge, and sign in on

. [1]

the roster board.

(a) IF you area the first to arrive establish presence at the at the desk main facility, andTHEN perform the following:

(I) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Set up the public-address system and ensure it is operable. Refer to the floor plan under the Joint Information Ctr tab in the Emergency Telephone Directory.

PNPS NON-QUALITY

-:£[tr [ EMERGENCYPA PBI PRCuRRELATED EP-PI-261 Revision 3

  • IFRMATION PROCEDURES REFERENCE USE Page 74 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 2 of 3 Notes (b) Set up the video camera using the Media Briefing Room Sound System Wiring Diagram and ensure it is operable.

(1) Open A/V Equipment Box lock on rolling dolly to obtain A/V spare equipment, batteries, etc.

(c) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Verify prior to each news briefing that audio and video equipment are operable.

[2] Record (with video and audio) each news briefing held in the Joint Information Center.

[3] Record individual interviews with the Company Spokesperson upon request.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

PNPS NON-QUALmIT SEMERGENCY RELATED EP-PI-261 Revision 3 Ertry PLAN PUBLIC PROCEDURE INFORMATION _ ____

PROCEDURES REFERENCE USE Page 75 of 130 i Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 3 of 3 Notes (c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Media Liaison to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to

--pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Media Liaison when the area is deactivated and the A/V Assistants are prepared to leave the facility.

PNPS NON-QUALITY

  • v*ftry EMERGENCY RELATED EP-PI-261 Revision 3 Eaegy PLANJ PUBLIC PROCEDURE IFRMATION __ ___

PROCEDURES REFERENCE USE Page 76 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 1 of 5 Name: ________________________ Date: ________

Phone Team Member 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center focusing on the PNPS Work Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the work area.

(b) Test telephone equipment and ensure it is operable.

PNPS NON-QUALITY f'**EMERGENCY RELATED EP-PI-261 Revision 3 Erintergy. PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 77 of 130 i Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 2 of 5 Notes.

(c) Obtain the Phone Team binder including Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19), Emergency Logs, and reference materials.

(d) Review all news releases issued to date.

(e) Receive a briefing from the Information Coordinator and/or the Inquiry Response Coordinator.

(f) Notify the Inquiry Response Coordinator when your emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

~NOTE Information approved by the Emergency Director or the Company Spokesperson is acceptable for release.

[1] Respond to inquiries about the emergency at PNPS by referring to printed material such as news releases, posted Emergency Classification level signs, Emergency Public Information Calendar, and background and reference material without speculating about emergency developments.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Eriwtergy- PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 78 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 3 of 5 Notes

[2] Refer inquiries about activities and protective actions (sheltering and/or evacuation) to the appropriate Commonwealth or local agency and recommend that the caller tune in to the Emergency Alert System (EAS) stations (phone numbers and radio station listings are found in the Emergency Public Information Calendar).

(a) Initially respond to phone calls as follows: "Hello, this is the Pilgrim Station Joint Information Center.

May I help you?"

(b) Use the Media/Public Inquiry - Media Referral -

Media Monitoring Log via WebEOC or hard copy (Attachment 9.19) to record nature of the phone call and caller information using back of hard copy if additional space is needed.

(c) Listen for key words such as "sabotage", "injuries",

"explosion", or "fire" to determine potential for misinformation or rumor.

(d) Complete an entry on the log or hard copy for each call received. Periodically provide completed forms to the Information Coordinator and the Inquiry Response Coordinator if used.

(e) Immediately notify the Inquiry Response Coordinator of any potential misinformation or rumor calls. Periodically check with the Inquiry Response Coordinator for a status of the identified calls.

/*PNPS NON-QUALITY

....... *EMERGENCY RELATED EP-PI-261 Revision 3 EFntergy PLAN PUBLIC PRCDE

  • INFORMATION PROCEDURES REFERENCE USE Page 79 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 4 of 5 Notes NOTE Phone Team phones should NOT be taken off the hook unless directed to do so.

[3] Refer legal, financial, employee, and federal government-related inquiries to the Entergy Corporate Emergency Center.

2.2 Position Turnover

[1] jF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

ATTACHMENT 9.14 PHONE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center, and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Gather records and documents and turn them over to the JIC Manager.

(d) Notify the Information Coordinator when the area is deactivated and the Phone Team is prepared to leave the facility.

SPNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Erntergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 81 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 1 of 6 Name: _________________________ Date: ________

Press Reiease Writer

,NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in, and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 E=nterov. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 82 of 130 m Joint information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 2 of 6 Notes

[3] Establish contact with the Public Information Liaison in the EOF.

(a) Determine the Emergency Classification level and plant status with the assistance of the Public Information Liaison. Use copies of the Essential Information Checklist (EP-IP-100, "Emergency Classificationand Notification"), if available, or use as a checklist for information gathering.

(b) Review and log news releases issued prior to the EOF/JIC activations.

NOTE During Security events, preapproved news releases are to be used. If~unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security Coordinator.

[4] Establish news release writing work place.

(a) Verify that word-processing computer equipment is operational.

(b) Obtain administrative supplies as needed.

(c) Verify that template information is available on the computer.

(d) Confirm availability of WebEOC to transmit and confirm news release content.

[5] Ensure a telephone communications link with the Joint Information Center and EOF podium is established.

[6] Advise the JIC Manager when your position is operational.

  • iiiPNPS NON-QUALITY
  • -.rtry EMERGENCY RELATED EP-PI-261 Revision 3

- Erteii PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 83 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 3 of 6 Notes 2.0 Facility Operation 2.1 Operation NOTE During Security events, preapproved news releases are to be used. If unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security Coordinator.

[1] Draft news releases, in coordination with the JIG Technical Assistant, using the public information templates and available information provided by the EOF Public Information Liaison, the Information Coordinator, and the JIG Manager in accordance with WebEOC instructions and any additional available guidance.

(a) Unless superseded by breaking events, an initial draft news release announcing the activation of the Joint Information Center and other emergency response facilities as they become operational should be developed.

[2] IF updates are received from the Public Information Technical Assistant, THEN utilize information in draft news releases about emergency developments.

[3] Upon completion of a draft news release, direct the Public Information Technical Assistant to have the Company Spokesperson review its content for technical accuracy and applicability.

, PNPS NON-QUALITY

- EMERGENCY RELATED EP-PI-261 Revision 3 Enterov. PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 84 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 4 of 6 Notes

[4] Complete revisions as requested by the Company Spokesperson/JIC Technical Advisor and then transmit the reviewed news release via WebEOC or fax to the EOF Public Information Liaison for approval via signature by the Emergency Director.

(a) Receive and make revisions to news releases as requested by the ED through the Public Information Liaison.

[5] Receive copies of the signed, approved news releases on company letterhead via fax or electronically from the Public Information Liaison.

[6] Distribute and/or transmit copies of approved, signed news releases as indicated on the JIC News Release Distribution Form, Attachment 9.26.

[7] As requested, develop news bulletins for urgent news statements. Ensure the Public Information Liaison/Emergency Director is aware of their content and the intent to release the information.

[8] Develop news backgrounders to provide reference or background material as time permits. Ensure the Public Information Liaison/Emergency Director is aware of their content and the intent to release the information.

[9] Perf~orm other writing duties as requested by the Company Spokesperson or the JIC Technical Advisor.

[10] File a copy of the news release signed by the ED on the Public Information Computer for reference.

[11] Brief the Public Information Liaison on news briefings, rumors, and other emergency public information activities as appropriate.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 ntr/ PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 85 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 5 of 6 Notes 2.2 Position Turnover

[1] IF~you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Jrfr PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 86 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 6 of 6 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Ensure copies of all documents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the Information Coordinator.

(c) Notify the Information Coordinator when the area is deactivated and the news release writing staff is prepared to leave the facility.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

- Entero~v PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 87 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 1 of 4 Name: ________________________ Date: ________

Public Information Technical Assistant 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the Public Information work area.

(b) Obtain administrative supplies from the mobile cabinet.

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

' Entergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 88 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 2 of 4 Notes (c) Test all equipment including computer, scanner, printer, telephones, and fax machines and report any equipment problems to the Press Release Writer.

(d) Begin documentation of EQE Public Information activities.

(e) Report to the Press Release Writer when your emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Maintain control and distribution of public information reference materials.

[2] Assist the Press Release Writer by maintaining a record of all major events, telephone calls, status of news releases, personnel changes, and briefings, including Corporate response, if applicable.

[3] Obtain information from status boards (e.g., WebEOC, Plant Status Board, Events Board, etc.), forms, and briefings in the EQF.

(a) Brief the Press Release Writer on emergency developments using the information gathered.

C"

[4] Maintain telephone communications with the EQE Public Information Liaison.

PNPS NON-QUALITY S: EMERGENCY RELATED EP-PI-261 Revision 3 INFORMATION _____

PROCEDURES REFERENCE USE Page 89 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 3 of 4 Notes NOTE Document numbers should be assigned in numerical order using .24, JIG Transmission Log.

[5] Ensure transmission and/or distribution of all news releases, chronologies, news bulletins, news backgrounders, and other material in a timely manner (see Attachment 9.26, JIG News Release Distribution Form).

[6] Ensure draft emergency news releases are provided to the Emergency Director for his/her review and signature approval.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with-the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

-. PNPS NON-QUALITY

-,*n roy EMERGENCY RELATED EP-PI-261 Revision 3

  • Enera PLAN PUBLIC PROCEDURE bi INFORMATION PROCEDURES REFERENCE USE Page 90 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 4 of 4 '

Notes (d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Ensure copies of all documents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the Information Coordinator.

(c) Notify the Press Release Writer when the area is deactivated and the news release writing staff are prepared to leave the facility.

S.PNPS NON-QUALITY

  • ::EMERGENCY RELATED EP-PI-261 Revision 3 Ertrv PLAN PUBLIC PROCEDURE 51 INFORMATION PROCEDURES REFERENCE USE Page 91 of 130 Joint Information Center (JIC) Operations

'ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE Sheet I of 4 1.0 ACTIVATION NOTE A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIC.

[1] Activation of the Joint Information Center (JIC) is mandatory at an Alert, Site Area Emergency, or General Emergency.

[2] Joint Information Center personnel and all ERO personnel will be notified by the Everbridge ERO Notification System via pager or phone, or backup call-tree notification process.

[3] The first person to arrive at the Joint Information Center should establish a presence at the main desk, ensure any federal or Commonwealth representatives have ID/credentials, log in and receive an access badge. This person should also ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[41 All arriving Pilgrim JIC staff are responsible for initiating implementation of this Procedure and assuming command and control of activation until the JIC Manager arrives. (Refer to Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory.)

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 SLEritery v- LNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 92 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATIONISHIFT CHANGE Sheet 2 of 4 NOTE Care should be exercised when moving furniture, equipment, or supplies during activation.

Personnel with medical disabilities or restrictions should notify the JIC Manager of their limitation(s).

[5] All Joint Information Center staff and support personnel are responsible for assisting in the activation of the Joint Information Center as directed. The following are guidelines for safe and prompt activation:

(a) Do not attempt to move heavy equipment or supplies without assistance.

(b) As personnel arrive, direct activation activities using available personnel.

[6] Joint Information Center positions shall be activated according to individual Procedures.

~NOTE Key personnel should remain in the PNPS Work Room to ensure proper communications and processing of emergency information during activation.

[7] The Joint Information Center should be operational within 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> of declaration of an Alert or higher Emergency Classification level.

[8] The Joint Information Center will be declared operational using the guidelines provided in Attachment 9.30, Declaration of JIC Operational Guidelines.

2.0 SHIFT CHANGES AT THE JOINT INFORMATION CENTER

[1] The Company Spokesperson, with the consent of the Emergency Director, shall determine the duration of emergency shifts.

[2] The Administration and Logistics Coordinator at the EOF will notify the second shift when to report and may request assistance from the Joint Information Center Logistics Coordinator.

PNPS NON-QUALITY

  • r *Y EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 93 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATIONISHIFT CHANGE Sheet 3 of 4

[3] Upon arrival at the Joint Information Center facility, the second shift shall:

(a) Sign in on the roster board and notify the JIC Manager of their arrival.

(b) Report to their emergency position assignment or receive an assignment from the JIG Manager.

(c) Receive a briefing from the staff member they are replacing in accordance with the Position Turnover section of their Attachment.

(d) Ensure that there are adequate supplies and materials to carry out emergency duties.

(e) Notify the JIC Manager when prepared to assume emergency responsibilities.

S (f) Receive a briefing from the JIC Manager.

(g) Relieve the, previous shift and log the time responsibility was assumed.

[4] Departing Joint Information Center staff members shall complete a formal turnover in accordance with the Position Turnover section of their Attachment.

-=== Entero, PLRAN PBLI PROCEDURE PROCEDURES REFERENCE USE Page 94 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATIONIDEACTIVATION/SHIFT CHANGE Sheet 4 of 4 3.0 DEACTIVATION OF THE JOINT INFORMATION CENTER The Emergency Director/Recovery Director is responsible for determining when to deactivate the Joint Information Center facility.

[1] The Company Spokesperson shall coordinate with public information officials from offsite agencies in developing a recommendation to deactivate.

[2] The Emergency Director/Recovery Director shall receive a recommendation to deactivate from the Company Spokesperson.

[3] The Emergency Director/Recovery Director shall confer with the Senior Nuclear Officer or designee and/or the Company Spokesperson prior to deactivating the Joint Information Center.

[4] Deactivation of the Joint Information Center Facility shall include:

(a) Returning the facility to its pre-emergency condition.

(b) Gathering all records, logs, news releases, and video recordings and turning them over to the JIC Manager.

(c) Returning manuals, supplies, and equipment to their specific locations.

(d) Following deactivation steps in individual position Attachments.

PNPS NON-QUALIT

/* EMERGENCY RELATED EP-PI-261 Revision 3

"*'!**rt~'YTV PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 95 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.18 SPOKESPERSON AND PUBLIC INFORMATION OFFICER LIST Sheet 1 of 1 Agency Coordinator: Date:___________________________

Shift Hours: ___am/pmo to am/pmo AGENCY OR NAME TITLE COMPANY (Check for correct spelling and check for correct pronunciation) (To Use in News Briefings)

?**:rl~r[PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 96 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.19 MEDIA/PUBLIC INQUIRY - MEDIA REFERRAL - MEDIA MONITORING LOG Sheet 1 of I

  • Eriterov--PLAN PUBLIC PROCEDURE 0, INFORMATION PROCEDURES REFERENCE USE Page 97 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.20 INTENTIONALLY LEFT BLANK Sheet 1 of 1

PNPS NON-QUALITY f,* EMERGENCY RELATED EP-PI-261 Revision 3 E~ntergy. PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 98 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.21 JOINT INFORMATION CENTER SIGN-IN FORM Sheet 1 of 1 Name Affiliation Contact Media Rep.

Information

____ I ____ I ___ I ____

+ + 4 4 +/- 4

  • °:*P N PS NON-QUALITY

.- y EMERGENCY RELATED EP-PI-261 Revision 3

.... *.r'tery PLAN PUBLIC PROCEDURE

~ INFORMATION PROCEDURES REFERENCE USE Page 99 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST Sheet 1 of 1 Time for proposed news briefing:________

INITIALS

_____ Notify MEMA and MDPH of Coordination Meeting and News Briefing Time

_____Notify Federal Agencies of Coordination Meeting and News Briefing Time

_____Verify JIC Manager has notified the following:

[]Public Information Liaison (Emergency Director)

[]Media Liaison

_____Ensure Company Spokesperson is aware of any rumors.

PNPS NON-QUALITY

  • - ~EMERGENCY RELATED E-I21Rvso

.... EI/*b.t* e~rt/, PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 100 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.23 STATUS BOARD RECORD FORM Sheet 1 of I Status Board Record Form Page________

Name ________________________ Date________

Time Event 0 S

S ... PNPS NON-QUALITY

  • E* itergyP/ PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 101 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.24 JIC TRANSMISSION LOG Sheet I of I JIC Transmission Log Page____

Name ____________________ __ Date ________

News PI CEO MEMA MOPH NRC NRC Comments Release Liaison Region I Bethesda Number sent sent sent sent sent sent Verify Verify Verify Verify Verify Verify

.1- 4 I 4 1 + 1 4 1 4- 4 r -t 1 4 I + 4

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Rvso J:......

i~fer.oy. LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 102 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.25 JIC DOCUMENT/DUPLICATION LOG Sheet I of I JIC Document/Duplication Log Page____

Name _____________________ Date________

Abbreviations:

NR = news release FAX =facsimile B = bulletin EM = email CH = chronology REV = revision

- Check One Time Document Name & Number Draft Final Copied Number Received/Copied & Comments 0 0

  • PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Rvso Ertegy F PNLAN PUBLIC PROCEDURE IFRMATION ______

PROCEDURES REFERENCE USE Page 103 o 3 Joint Information Center (JIG) Operations ATTACHMENT 9.26 JIC NEWS RELEASE DISTRIBUTION FORM Sheet I of 1 Note time that Note time that distribution =8distribution -

is coplete5is

_ completed E News Release # Time * - ° 8 *o NesRelae# Time S ._

  • 8

°E o'- o3 LU

- O -- -=

0 OC 2=

o~

%L "o E--

oCu 0  % -%

0o)

-- C.) * -

a (a.Cpe) ) 02 20 1~ 1 , 01 2. 2 201)

  • PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Enirterigy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 104 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 1 of 7 If conducting a drill, open and close news media briefing with "THIS IS A DRILL".
1. My name is ________, Pilgrim Nuclear Power Station Company Spokesperson.

We are holding this briefing to provide you with current plant status and activities being taken in response to the events at Pilgrim Station.

2. At _____am / pm (EST) today, Pilgrim Station declared a/an:

i1 Unusual Event i1 Alert Li Site Area Emergency il General Emergency due to:

3. The plant is presently at______ % power level and plant personnel are in the process of:

and investigating the cause.

4. Outside Assistance has/ has not been requested (if so) as follows:_____
5. There has / has not an Emergency Radioactive Release as a result of this incident.
6. Review events that lead to the current event status (begin with most recent):

Previous event: _____________declared at: _________

Previous event: _____________declared at: _________

  • !* ,PNPS NON-QUALITY
  • =EMERGENCY RELATED EP-PI-261 Revision 3 Er*,*ytergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 105 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 2 of 7
7. Additional Items:

Notes:

Recent plant history:_______________________________

Continuous operationdays:

Other recent events: _____________________________

Security related issues The public information officer from Incident Command will provide information on any security issues related to this event.

Conservative decisions In support of the main goal of protecting public health and safety, many of the actions that are taken in a radiological emergency response by Entergy officials are precautionary and reflect a very conservative decision-making process.

FOR DRILL ONLY: Drill Time Compression The timeline of events associated with the drill scenario has been significantly and unrealistically compressed. In an actual emergency it is expected that the events we will likely be responding to today would develop over a much longer time period. Because of the exercise criteria it is necessary to compress these events into a very short exercise.

FOR FIRST BRIEFING ONLY: JIC objective:

To present to you accurate information as quickly as possible. Consistent with that objective, we are now going to return to communicate with respective command centers to gather the latest information. In the mean time, ( .)is the JIC Media Liaison and available to gather additional questions that you may have. We expect the next briefing to be in about one hour or sooner if developments warrant. Thank you.

-" Eritergyv PLNPBI PROCEDURE PROCEDURES REFERENCE USE Page 106 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 3 of 7 ADDITIONAL ITEMS FOR CONSIDERATION:

SHUTDOWN The Pilgrim plant automatically shut down at (insert time) due to (.insert reason).

The Pilgrim plant was manually shut down at (insert time) due to (.insert reason).

All systems functioned as designed.

The Pilgrim plant is in a safe shutdown cooling condition.

The Pilgrim plant is in a safe shutdown condition.

The Pilgrim plant continues to remain in a safe shutdown condition.

Redundant safety systems are available.

EMERGENCY CLASSIFICATIONS The plant continues to be at a/an (insert emergency classification) classification level.

The Nuclear Regulatory Commission has defined the levels of emergency in increasing order of severity as Unusual Event, Alert, Site Area Emergency, and General Emergency.

... PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Erntergy. PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 107 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY' SPOKESPERSON BRIEFING SCRIPT Sheet 4 of 7 EMERGENCY FACILITY ACTIVATION The Emergency Operations Facility (EQE), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated.

The Emergency Operations Facility (EOF), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated and are operational.

The Emergency Operations Facility (EOF) has been activated and is operational. The EOF is a central facility for evaluation and coordination of all Entergy Pilgrim activities in response to an emergency. In addition to providing overall management of the station's emergency response, all coordination of emergency response activities with federal and Commonwealth agencies is conducted from this facility.

The Joint Information Center located at Entergy's Industrial Park Training Center, 71 Armstrong Road in Plymouth, Mass., has been activated and is operational. The Joint Information Center is a joint facility established by Entergy, the Commonwealth, and federal agencies to provide a central location for news media representatives to get official information about the emergency events. Identification, including news affiliation, is required for admission. Entergy, state, and federal officials are available at the Joint Information Center and news conferences are being held at regular intervals. Entergy's company spokesperson located at the Joint Information Center is (insert name).

All plant emergency facilities are operational and monitoring of plant conditions continue.

Notification of facility activation(s) has/have been made to all appropriate federal, state, and local agencies and officials.

... *P N PS NON-QUALITY

  • ,,EMERGENCY RELATED EP-PI-261 Revision 3 En=='-,tl~*I era" PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 108 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 5 of 7 RADIATION NO RELEASE IN PROGRESS There has been NO release of radiation to the environment associated with this event.

Plant officials dispatched several monitoring teams to confirm no radiation has been released to the environment. These teams report no radiation readings above the normal background levels.

Based on current conditions, Entergy officials have not made any protective action recommendations to the state. Examples of protective action recommendations include sheltering and/or evacuation.

RELEASE IN PROGRESS There has been a release of radiation associated with this event. Plant officials have dispatched several monitoring teams and they report no radiation above the normal background levels.

A radioactive release associated with this event is now in progress. Offsite radiation teams are taking offsite radiation readings in the areas around the plant. The release is within federally-approved operating limits.

Pilgrim's containment structure is containing all potential radiation inside the plant. The primary and secondary containment structures are robust barriers designed to prevent a radiological condition from affecting the general public.

Elevated radiation levels have been detected at the plant's main stack radiation monitors. The main stack radiation monitors continuously monitor the discharge Of any radiation. Releases through the main stack go through a filtering system.

Appropriate actions are being taken to limit releases to the environment.

The release is not expected to exceed EPA Protective Action Guidelines (PAGs) that provide direction for protective actions by the state to the general public based on projected dose.

Entergy officials have made some protective action recommendations to the state including (insert whether it includes sheltering and/or evacuation as appropriate) based on (include reason as applicable).

...

  • EMERGENCY RELATED EP-PI-261 Revision 3 SEnter 1oy PLAN PUBLIC PROCEDURE "INFORMVATION _____

PROCEDURES REFERENCE USE Page 109 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 6 of 7 The release can be reasonably expected to exceed EPA Protective Action Guidelines (PAGs) offsite for more than the immediate plant site area. EPA Protective Action Guidelines provide direction for protective actions by the state to the general public based on projected doses.

PLANT PERSONNEL There have been no injuries, contaminations, or overexposures to personnel at the plant.

All plant personnel have been accounted for at the Pilgrim site.

Due to the declaration of a (insert emergency classification), all nonessential personnel have been evacuated to an offsite facility/assembly area.

An accountability of all Pilgrim site personnel is currently in progress.

EMERGENCY NOTIFICATIONS AND RESPONSES Notifications have been made to all appropriate federal, state, and local agencies and officials.

No offsite assistance has been requested Offsite assistance has been requested through the appropriate emergency management process (insert agency if known) due to (insert reason).

There have no protective action recommendations made to the state at this time. Examples of protective action recommendations include sheltering and/or evacuation.

Protective action recommendations including (insert sheltering and/or eyacuation information as applicable) have been made by Entergy to the state.

PNPS NON-QUALITY

  • !=EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy NFORMATION POCDE PROCEDURES REFERENCE USE Page 110 of 130 m Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 7 of 7 RECOVERY Officials at the Pilgrim Nuclear Power Station report that the plant status has been downgraded to a/an (insert emergency classification) level.

There is no longer any release of radiation from the plant associated with this event.

PR Closing:

Entergy's online address is www.entergy.com Entergy Nuclear's on-line address is www.entergy-nuclear.com

ATTACHMENT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet I of 2 Briefing # _____ Time began: ______

If conducting a drill, open and close news media briefing with "THIS IS A DRILL"

1. My name is _________.I am the Media Liaison for the Pilgrim Nuclear Power Station.

This news briefing is being held to provide current information on the (simulated) emergency at the Pilgrim Nuclear Power Station which is currently in a/an:

SUnusual Event

  • Alert [* Site Area Emergency [7 General Emergency
2. We will begin this briefing with a very brief rundown on:
a. Plant conditions by our Company Spokesperson, assisted by the JIC Technical Advisor as needed, followed by:
b. Incident Command response actions (if present for Security event) and,
c. Offsite Emergency response actions by the Commonwealth of Massachusetts and the NRC (if present).
3. We will now provide an update and information regarding any previous questions.
a. Repeat question(s) asked - provide answer(s).

l ~NOTE '

The names of the spokesperson/public information officers are recorded on Attachment 9.18, Spokesperson and Public Information Officer List.

... PN PS NON-QUALITY

  • IEMERGENCY RELATED EP-PI-261 Revision 3 Entergoy PLAN PUBLIC PRCDE PROCEDURES REFERENCE USE Page 112 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet 2 of 2
4. Now we will provide an opportunity for thee following organizations represented here today to provide their individual updates. (Introduce individuals in the order provided below unless events dictate otherwise):

NAMES Incident Command (For Security Event) ( )

Pilgrim Nuclear Power Station ( )

MEMA ( )

MDPH ( )

FEMA )

Nuclear Regulatory Commission ( )

Other: (

5. These representatives necessary clarifications have a few the regarding minutes to answer response questions by their or provide respective any I would agencies.

ask that you raise your hand and direct your questions to me and I will direct them to the appropriate spokesperson. I would also appreciate it if you would state your name and your news media affiliation if appropriate.

6. Closing News Media Briefing One more question....Quick summary of events...

Residents should continue to tune to Emergency Alert System (EAS) stations which are posted here and refer to the Emergency Public Information Calendar for Pilgrim Station.

Additional background information is available in brochures and pamphlets distributed within the room.

The Media Liaison, _________ , is available to answer background questions between news media briefings.

Recognize that some still have questions, but it is necessary to return to prepare for next briefing.

The next news media briefing will be at _____

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet I of 13 JOINT INFORMATION CENTER ACTIVATION CHECKLIST NOTES

1. Steps may be performed concurrently or out of order as deemed appropriate.
2. A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIC.

Storage Areas - Overview of Joint Information Center Setup All Rooms Name ________________________ Date________

NOTES

1. As quickly as possible, the Logistics Coordinator establishes access control for the Joint Information Center (JIC) and ensures all JIC staff are registered and badged.
2. Only Entergy/PNPS and Commonwealth/federal personnel will be allowed to set up the Joint Information Center.
3. An Entergy/PNPS Employee Roster is located in the Emergency Telephone Directory (ETD).

Action Initials /Time

[1] Obtain key from red key box behind reception desk. Unlock door to first floor storage area.

[2] Obtain Joint Information Center Activation Checklists (from this Procedure) and Joint Information Center floor plans

[from the Emergency Telephone Directory (ETD)] located on the outside of supply cabinet in the first floor storage area.

Additional copies may be obtained from individual position binders and the ETD.

____________ / __________

  • , :,,PNPS NON-QUALITY
  • EMERGENCY RELATED EP-PI-261 Revision 3 PLAray N PUBLIC PROCEDURE IFRMATION PROCEDURES REFERENCE USE Page 114 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JoINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 2 of 13 Storage Areas - Overview of Joint Information Center Setup All Rooms (Cont.)

Action Initials / Time

[3] Open JIC Registration Kit available on the shelf behind the reception desk.

[4] Deliver all equipment and materials from the first floor storage area and second floor PNPS Work Room to

/______

designated locations in accordance with the Joint Information Center floor plans (on the first floor: Media Phone Room, Media Briefing Room; on the second floor:

Commonwealth/Federal Work Room).

/______

[5] Ensure availability of second floor Media Monitoring Room.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Er4 i,rtergy-- PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 115 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 3 of 13

[6] Set up each Joint Information Center area and ensure the operability of all equipment as quickly as possible, starting with the PNPS Work Room. Other areas should be set up as additional Joint Information Center staff arrive. See sheet numbers and corresponding areas below. ____________ I __________

Sheet(s) Area 3 First Floor: Registration Area 4-6 Second Floor: PNPS Work Room 7 Second Floor: Media Monitoring Room 8,9 Second Floor: Commonwealth/Federal Work Room 10,12 First Floor: Media Briefing Room 13 First Floor: Media Phone Room

... PNPS NON-QUALITY

i*.;~*EMERGENCY RELATED EP-PI-261 Revision 3
  • =Brinerov PLA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 116 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT iNFORMATION CENTER ACTIVATION CHECKLIST Sheet 4 of 13 First Floor - Registration Area Name Date Action Initials / Time

_______/____

[1] Open Registration Kit from behind reception counter.

[2] Remove PNPS/Entergy Employee Roster, JIC Sign-In Form (Attachment 9.21), badges, and other supplies (markers, pens, clipboard) and place on reception desk.

[3] Document any supply problems below and notify the Joint Information Center Manager upon his/her arrival.

Equipment/Telephone Problem (AFTER REGISTRATION AREA IS SET UP, PROCEED TO SECOND FLOOR - PNPS WORK ROOM CHECKLIST.)

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Enh terav.0, PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 117 of 130 Joint information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 4 of 13 Second Floor - PNPS Work Room Name Date NOTES

1. Messages from the EOF should be taken for the Company Spokesperson or the JIC Manager and delivered upon their arrival. Ifany initial news releases have been issued, they should be reviewed and incoming Joint Information Center staff briefed.
2. Joint Information Center Activation Checklists and Joint Information Center floor plans should be distributed as necessary (additional checklists may be found in the Forms File or individual position binders; floor plans are in the Emergency Telephone Directory (ETD)).

Action Initials / Time

[1] Ensure PNPS Work Room telephones are operational.

[2] Assume command and control until the JIC Manager or the JIC Information Coordinator has arrived and ensure arriving Joint Information Center staff set up work areas simultaneously (on the first floor: Registration Area, Media Phone Room, Media Briefing Room; on the second floor:

PNPS Work Room, Commonwealth/Federal Work Room, and Media Monitoring Room).

[3] As Joint Information Center staff arrive, ensure they sign in __________

on the roster board.

  • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Er,tpr v.b, PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 118 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 5 of 13 Second Floor - PNPS Work Room (Cont.)

NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. Telephones may be tested by calling one to another.
3. Fax machines may be tested by sending a document from one to the other.

Action Initials / Time

[4] Ensure remaining PNPS Work Room telephones are connected and tested. Document any problems or failures on Sheet 6 of this Attachment. ____________ I __________

[5] Ensure fax machines are connected and tested. Document any problems or failures on sheet 6 of this Attachment.

___________ I __________

[6] Ensure printers and copiers are operable and that paper and other supplies are available. ____________ / __________

[7] Initiate WebEOC for the PNPS Work Room in accordance with the JIC Log Keeper position binder. ___ / ___

[8] Ensure clocks are properly set as confirmed by the JIG Manager through the EOF. ____________ / __________

[9] Document any other inoperable equipment on Sheet 6 of this Attachment and notify the Joint Information Center Information Coordinator of equipment or telephone problems upon his/her arrival. ___ I ___

...

  • P NPS NON-QUALITY
    • = EMERGENCY RELATED EP-PI-261 Revision 3 Entej*.r~orV. PLAN PUBLIC PROCEDURE O ~INFORMATION -_____

PROCEDURES REFERENCE USE Page 119 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 6 of 13 Second Floor - PNPS Work Room (Cont.)

Equipment/Telephone Problem (AFTER PNPS WORK ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE PNPS MEDIA MONITORING ROOM.)

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 EPLANgyPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 120 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT iNFORMATION CENTER ACTIVATION CHECKLIST Sheet 7 of 13 Second Floor - PNPS Media Monitoring Room Name Date Action Initials / Time

[1] Ensure Media Monitoring Room telephones are connected and tested. Document any problems or failures below.

_____________ / ___________

[2] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

____________ I __________

[3] Turn on televisions in accordance with set-up instructions on wall using remote attached to the wall.

_____________ I ___________

[4] Document any other inoperable equipment below and notify the JIC Manager of equipment or telephone problems upon his/her arrival. _____________ / ___________

Equipment/Telephone Problem (AFTER PNPS MEDIA MONITORING ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE COMMONWEALTH/FEDERAL WORK ROOM.)

    • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ertrv PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 121 of 130 Joint Information Center (JIC) Operations3 ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 8 of 13 Second Floor - Commonwealth/Federal Work Room Name ________________________ Date________

Action Initials / Time

[1] Deliver the Commonwealth/Federal Work Room supply cart to Classroom 2. ___ __

[2] Move classroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture may be relocated._______/ _____

[3] Ensure status and sign-in boards are in place and have markers and erasers. /____I NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. Telephones may be tested by calling one to another.
3. Fax machines may be tested by sending a document from one to the other.

[4] Ensure Commonwealth/Federal Work Room telephones are connected and tested. Document any problems or failures on Sheet 9 of this Attachment. ____________ / __________

[5] Ensure fax machines are connected and tested. Document any problems or failures under on Sheet 9 of this Attachment. ____________ / __________

[6] Ensure designated copier is operable and that paper and other supplies are available. ____________ / __________

,?%P NPS NON-QUALITY

'  ::*, EMERGENCY RELATED EP-PI-261 Revision 3

-::: Elrit',erg-.y PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 122 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 9 of 13 Second Floor - Commonwealth/Federal Work Room (Cont.)

Action Initials / Time

[7] Initiate PNPS WebEOC for the Commonwealth/Federal Work Room in accordance with the JIC Agency Coordinator position binder. ____________ / __________

[8] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF. ____________ / __________

[9] Document any other inoperable equipment below and notify the JIC Agency Coordinator of equipment or telephone problems upon his/her arrival. ____________ / __________

Equipment/Telephone Problem (AFTER COMMONWEALTH/FEDERAL WORK ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA BRIEFING ROOM.)

  • ii*PNPS NON-QUALITY SEMERGENCY' RELATED EP-PI-261 Revision 3 Fn'tlerov

~~bJ PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 123 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT iNFORMATION CENTER ACTIVATION CHECKLIST Sheet 10 of 13 First Floor - Media Briefing Room Name Date Action Initials / Time

[1] Deliver Media Briefing Room boards, signs, kits, Procedures, graphics, media information cart, and supplies from the storage area to Classroom 4. _______/____

[2] Move classroom furniture to approximate the Joint Information Center floor plan found within the Emergency Telephone Directory although tables may be retained as needed. If necessary, surplus furniture may be relocated.

___________ I _________

NOTES

1. Telephone jacks are labeled with emergency phone numbers.
2. Phone extensions for individual positions are displayed on the floor plan.

[3] Ensure Media Briefing Room telephones are connected and tested. Document any problems or failures under Step [12]

of this listing.

____________ / __________

[4] Ensure signs and status boards are in place and have markers and erasers. ___________ I __________

=ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST

,Sheet 11 of 13 First Floor - Media Briefing Room (Cont.)

NOTE The 50-Mile EPZ map should not be displayed unless requested by the MEMA Public Information Officer or Company Spokesperson..

Action Initials / Time

[5] Ensure easels and Media Briefing graphics Room. are displayed The 10-mile EPZ mapin the frontbeof the should located near the MEMA Public Information Officer for easy reference. The PNPS site diagram may be located on an easel near the Company Spokesperson. ____________ / __________

[6] Ensure correct Emergency Classification Level placard is displayed on Offsite Public Information Board #2 according to floor plan diagram within the Emergency Telephone Directory. ___ / ___

[7] Ensure nameplates and podium are placed on tables in front of room. ____________ / __________

[8] Ensure Entergy and Commonwealth/federal news releases are posted on the Joint Public Information News Release Board according to floor plan diagram in the Emergency Telephone Directory. ____________ / __________

[9] Ensure audio/video equipment is set up according to the layout diagram and tested. ___________ / __________

  • l.EMERGENCY RELATED EP-PI-261 Revision 3 Frterov.

~-bJ PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 125 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JoINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 12 of 13 First Floor - Media Briefing Room (Cont.)

Action Initials / Time.

[10] Ensure the public-address audio system is operable in each room. Speakers with volume controls are located in the Media Briefing Room, Media Phone Room, PNPS/Entergy Work Room, Media Monitoring Room, and Commonwealth/Federal Work Room. ____________ I __________

[11] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

___________ I __________

[12] Document any other inoperable equipment below and notify the Joint Information Center Manager of equipment or telephone problems upon his/her arrival. ____________ / __________

Equipment/Telephone Problem (AFTER MEDIA BRIEFING ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA PHONE ROOM.)

  • %PN PS NON-QUALITY
  • EMERGENCY RELATED EP-PI-261 Revision 3 En*""°*ter-gy- PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 126 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 13 of 13 First Floor - Media Phone Room Name ________________________ Date________

Action Initials / Time

[1] Deliver the Media Phone Room kits to the lunchroom. ____/ __

[2] Move lunchroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture may be relocated. ___/__

NOTE Telephone jacks are labeled with emergency phone numbers.

[3] Ensure Media Phone Room telephones are connected and tested. Document any problems or .failures below. ____________ / __________

[4] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF. ____________ / __________

[5] Document any other inoperable equipment below and notify the JIC Manager of equipment or telephone problems upon his/her arrival. ____________ / __________

Equipment/TelephonePrbe Problem

SPNPS NON-QUALITY S* EMERGENCY RELATED EP-PI-261 Revision 3

    • Entergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 127 of 130 i ~Joint Information Center (JIC) Operations ATTACHMENT 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES Sheet 1 of 1 The following criteria have been established to assist the Company Spokesperson in determining Joint Information Center (JIC) operational status:
1) The following positions have been filled. To fill a vacancy, refer to Attachment 9.31, Filling An ERO Vacancy During Facility Activation/Operation. Initials / Time

_______/_____

a) Company Spokesperson

_______/____

b) JIC Manager

_______/_____

c) Information Coordinator d) Inquiry Response Coordinator _______/____

e) Logistics Coordinator

2) Communications between the JIC and the EOF have been established.
3) Offsite Public Information Officers (i.e., Commonwealth), if present at the JIC, have been notified by the Company Spokesperson of the pending declaration of the JIC being operational.
4) Once the JIC has been declared operational, the JIC Manager or designee should perform the following:

a) Announce to the JIC and offsite agency staffs that the JIC is now operational. ____________ I __________

b) Ensure the EOF is informed of the time the JIC was declared operational. ___________ / _________

c) Ensure the Logistics Coordinator and the Media Liaison are informed to prepare for news media entry to the Media Briefing Room. ____________ / __________

d) Allow media representatives to proceed to the Media Briefing Room. _____________ / ___________

f**PNPS NON-QUALITY

~ E.nterog. UVPLAMNTIG PROCEDURE PROCEDURES REFERENCE USE Page 128 of 130 Emergency Operations Facility (EOF) Operations7 ATTACHMENT 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATIONIOPERATION Sheet I of 2

[1] If an ERO position is not filled during the EQE activation/operation, the facility manager (if possible, a non-on-call facility manager) should take the following action to fill the vacancy to ensure the facility can perform its assigned function and the facility can be made Operational within the time requirements established in the PNPS Emergency Plan.

NOTE Vacant positions can be filled using ERO members from other emergency response facilities.

  • If possible, select a person to fill the position with any individual qualified for that position. This person does not need to be the on-duty person. In an all-call activation, the first responder to arrive for a position should take the position until the on-duty person arrives.
  • If possible, fill the position with a person previously qualified for the vacant position. This fill-in person may have a new ERO position for which there is adequate ERO staffing.
  • If possible, select a person from the extra ERgO members reporting that are responsible for performing the facility function (i.e., dose assessment, communication, administrative support, etc.) as the vacant position.
  • If possible, the person selected should be from a higher position in the reporting chain of the vacant position (i.e., Engineering Coordinator to fill for a Mechanical/Electrical/l&C Engineer, Emergency Plant Manager to fill for a TSC Manager, EOF Manager to fill for an EOF Communicator, etc.).
  • If none of the above steps are possible, fill the position with a person who is technically qualified to perform the assigned task and can use the position book, checklist, etc., as their guide. As an example, a Maintenance supervisor not yet qualified in the ERO could be assigned as the Maintenance Team Coordinator.

Although this approach is the least desirable, the goal is to activate the EQE as soon as possible to support mitigation of the event.

  • , PN PS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Er-it~lergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 129 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATIONIOPERATION Sheet 2 of 2

[2] Once a person is selected to fill the vacant position, perform the following:

  • Ensure the person filling the vacancy understands their new duties by having them review the position binder, checklist, etc.
  • Ensure the person filling the vacancy is wearing the appropriate badge.
  • Ensure the person filling the vacancy understands their new role in the ERO.
  • Ensure the facility lead is aware of the actions taken to fill the vacancy.
  • Contact the Administration and Logistics Coordinator in the EOF and instruct him/her to locate someone from the vacant position and have them report immediately to the facility.

[3] If the vacant ERO position is the facility manager position, then this responsibility would become the facility lead's responsibility. This responsibility can be delegated.

A ATTACHMENT 9.32 DOCUMENT CROSS-REFERENCE Sheet 1 of I This Attachment lists those documents, other than source documents, which may be affected by changes to this Procedure.

Document Number Document Title EP-PI-1 00 Policy for Emergency Public Information EP-PI-130 News Releases EP-PI-140 News Briefings EP-PI-1 80 Relocation of the Joint Information Center EP-IP-520 Transition and Recovery EP-AD-l133 Emergency Public Information Program

CHANGE INSTRUCTION NOTICE TO: Lri)2C -IcJc7& O6 .i DATEH 4 DOCUMENT TITLE: ~ ~ / - ...&inl ~n~aJ~ ~gJ~e, coPY NUMBE: // MAIL STOP ___

Please update your copy of

&b d-c per th below instuctons REMOVI*DISCARD REVI# INSERT REV#~

4 6-- /

Lntergoy PLNPBI PROCEDURE PROCEDURES REFERENCE USE Page 1 of 130 Joint Information Center (JIC) Operations Joint Information Center (JIC) Operations RTYPE H8.25 Change Statement

  • Change "activation" to be "operational". Pages 4,11,14,31,92,127
  • Add Attachment and language for Filling An ERO Vacancy During Facility Activation/Operation for WT-WTHQN-201 3-00084 CA-8. Pages 4,9,11,127-129
  • Change "Technical Advisor" to "JIC Technical Advisor'. Pages 6,14,17,28,44,48,49,70
  • Add note to allow steps to be performed concurrently or out of sequence as deemed appropriate.

Pages 8,12,20,24,30,37,42,47,52,56,59,64,69,73,76,81,87,113

  • Add titles to referenced procedures and Attachments. Pages 10,66
  • Change "Bridgewater State College" to "Bridgewater State University". Pages 13,32
  • Have first responder ensure that federal and Commonwealth representatives have ID or credentials.

Pages 13,20,24,30,37,42,47,52,56,59,64,69,73,76,81,87,91

  • Change "Emergency Alert Stations" to "Emergency Alert System". Pages 15,16,49,62,78
  • Change "Briefing Room" to "Media Briefing Room". Pages 22,26,31,70,72,74,75,103,123,124,127
  • Add note for facility goal for LO-PNPLO-201 3-00035. Pages 30,91,113
  • Change "Log Keeper" to "JIC Log Keeper*'. Pages 32,36
  • Change "videotapes" to "video recordings". Pages 36,86,90,94
  • Remove Step for the JIC Manager to turn over records to himself. Page 36
  • Change "states" to "Commonwealth". Pages 39,91
  • Change "closing" to "being deactivated". Page 40
  • Add second name block. Pages 52,64,69,73

. EMERGENCY RELATED EP-PI-261 Revision 3

~5 uery PLAN PUBLIC PROCEDURE b INFORMATION -______

PROCEDURES REFERENCE USE Page 2 of 130 Joint Information Center (JIC) Operations Change Statement (cont.)

  • Change "Media Center tab" to "Joint Info Ctr tab". Page 73
  • Change "Public Information Technical Advisor" to 'Public Information Technical Assistant".

Page 83

  • Change "Computerized Automated Notification System (CANS)" to "Everbridge ERO Notification System". Page 91
  • Reword Step [3] to correspond with other position Facility Activation descriptions. Page 91
  • Change JIC "shall" be operational in 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> to "should" to agree with activation goal. Page 92
  • Clarify to sign in on the roster board. Pages 93,117
  • Change "Procedure" to "Attachment'. Pages 93,94
  • Change "activation" level to "classification" level. Page 106
  • Change "utility" to "Entergy". Page 107
  • Move Attachment 9.29 Note from before Step [4] to before Step [1] and format appropriately.

Page 113

  • Move Attachment 9.29 Notes from before and after Step [2] to before Step [1] and format appropriately. Page 117
  • Clarify PNPS Work Room telephones are to be operational. Page 117
  • Move Attachment 9.29 Note from before Step [5] to before Step [4] and add information from Steps [4] and [5], formatting appropriately. Pages 118,121
  • Change "work room" to "Media Monitoring Room". Page 120
  • Change Notes for classroom and lunchroom furniture moving to steps. Pages 121,123,126
  • Remove limitation on surplus furniture relocation. Pages 121,123,126
  • Move Attachment 9.29 Note from before Step [4] to before Step [3] and format appropriately.

Pages 123,126

  • Move Attachment 9.29 Note from before Step [6] to before Step [5] and format appropriately.

Page 124

  • Move Attachment 9.29 Note from before Step [11] to before Step [101 and format appropriately. Page 125
  • Change "work room" to "Media Phone Room". Page 126
  • PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

"*-Eutoe:ry.ovPA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 3 of 130 Joint Information Center (JIC) Operations Table of Contents Section Title Paae 1.0 PURPOSE ............................................................................. 5

2.0 REFERENCES

........................................................................ 5 3.0 DEFINITIONS.......................................................................... 5 4.0 RESPONSIBILITIES .................................................................. 6 5.0 DETAILS ............................................................................... 8 6.0 INTERFACES................. ......................................................... 9 7.0 RECORDS............................................................................ 10 8.0 REQUIREMENTS AND COMMITMENTS......................................... 10 9.0 ATTACHMENTS ..................................................................... 10 .1 Company Spokesperson ............................................. 12 .2 JIC Technical Advisor................................................. 20 .3 Media Liaison .......................................................... 24 .4 JIC Manager........................................................... 30 .5 Information Coordinator............................................... 37 .6 JIC Log Keeper ......................................................... 42 .7 Inquiry Response Coordinator ....................................... 47 .8 Media Monitor ......................................................... 52 .9 Logistics Coordinator ................................................. 56 .10 Agency Coordinator................................................... 59 .11 Administrative Team .................................................. 64 .12 Media Assistant ....................................................... 69 .13 A/V Assistant....................73 .14 Phone Team........................................................... 76 .15 Press Release Writer ................................................. 81 .16 Public Information Technical Assistant.............................. 87 .17 Joint Information Center Activation/Deactivation/Shift Change .... 91 .18 Spokesperson and Public Information Officer List ................. 95 .19 Media/Public Inquiry - Media Referral - Media Monitoring Log .... 96 .20 Intentionally Left Blank................................................ 97 .21 Joint Information Center Sign-In Form .............................. 98 .22 Agency Coordinator Coordination Meeting Checklist .............. 99

.* i~o . LN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 4 of 130 Joint Information Center (JIC) Operations Table of Contents Section Title Paoe .23 Status Board Record Form ........................................ 100 .24 JIG Transmission Log .............................................. 101 .25 JIG Document/Duplication Log .................................... 102 .26 JIG News Release Distribution Form.............................. 103 .27 Company Spokesperson Briefing Script .......................... 104 .28 Media Liaison Media Briefing Script............................... 111 .29 Joint Information Center Activation Checklist .................... 113 .30 Declaration of JIG Operational Guidelines........ ................ 127 .31 Filling An ERO Vacancy During Facility Activation/Operation.. 128 .32 Document Cross-Reference ...................................... ,..130

S*i PNPS NON-QUALITY

  • E.trg

-* PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 5 of 130 Joint Information Center (JIC) Operations 1.0 PURPOSE To describe the activation and operation of the PNPS Joint Information Center (JIG).

2.0 REFERENCES

[I ] EN-AD-I103, "Document Control and Records Management Programs"

[2] EN-EP-601, "CorporateEmergency Center Operations"

[3] EN-LI-I102, "CorrectiveAction Process"

[4] EN-NS-I102, "Fitnessfor Duty Program"

[5] EN-RP-I104, "PersonnelContaminationEvents"

[6] EP-AD-I100, "Emergency PreparednessControlled Documents and Record Management Controls" EP-PI-261, Attachment 9.31, Document Cross-Reference

[7]

[8] EP-PP-01, Pilgrim Nuclear Power Station (PNPS) Emergency Plan 3.0 DEFINITIONS None

A*PNPS NON-QUALITY

  • ,,**EMERGENCY RELATED EP-PI-261 Revision 3 Enf'erg PLA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 6 of 130 i ~Joint Information Center (JIC) Operations 4.0 RESPONSIBILITIES The entire staff of the Joint Information Center (JIC) is responsible for setting up the facility using this Procedure and position-specific checklists.

[1] The Company Spokesperson reports to the Emergency Director and is responsible for the overall public information effort, including ensuring that news media briefings are held regularly, and serving as spokesperson at media briefings.

NOTE Before the JIC is operational, Corporate Communications (Echelon) personnel may contact the ,Company Spokesperson to obtain emergency information as necessary.

[2] The JIC Technical Advisor is responsible for answering technical questions from news media regarding emergency situations.

[3] The Media Liaison is responsible for assuring the staffing and operation of the JIC briefing area, ensuring media is informed of protocol and schedules established for media briefings, and receiving and distributing news release information to the media in the JIC briefing area.

[4] The JIC Manager is responsible for overall activation and operation of the Joint Information Center including obtaining Emergency Director approval for the developed news releases and revising accordingly; ensuring news release information is communicated to and coordinated with the offsite agencies; ensuring appropriate timing, content, and distribution of news releases; ensuring activation of rumor control activities for response to questions from the general public; and establishing a media briefing schedule.

[5] The Information Coordinator is responsible for supervising media monitoring and response activities, supervising public response activities, and ensuring activation of media monitoring/response activities for response to media questions.

[6] The JIC Log Keeper is responsible for maintaining a facility log on WebEOC or other method ensuring timeliness of facility briefs, and supporting the JIC Manager as requested.

[7] The Inquiry Response Coordinator is responsible for ensuring activation of rumor control activities for response to questions from the general public, monitoring the public/media inquiry calls, tracking trends, and referring questions on radiation or nuclear technology from the Phone Team to the JIC Technical Advisor.

  • ':*P NPS NON- QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 PLtiy FRAN1PBLI PROCEDURE PROCEDURES REFERENCE USE Page 7 of 130 Joint Information Center (JIC) Operations

[8] The Media Monitor monitors TV and radio broadcasts for inaccuracies. All inaccuracies will be reported to the Information Coordinator to ensure they are addressed in the media briefings

[9] The Logistics Coordinator is responsible for activating the facility security and briefing center and maintaining access control to the JIC.

[10] The Agency Coordinator is responsible for coordinating information with federal and Commonwealth agencies and assisting with office equipment and communications equipment problems.

[II] The JIC Administrative Team is responsible for duplicating and distributing news releases, backgrounders and other materials to Joint Information Center staff and the Corporate Emergency Center.

[12] The Media Assistants are responsible for assisting news media representatives in the JIC with background information and distribution of news releases and meeting news representatives' equipment and informational needs.

[13] The A/V Assistants are responsible for setting UP and maintaining public address and video equipment operable and recording video and audio news briefings and individual interviews.

[14] The Phone Team is responsible for responding to telephone inquiries from the general public and the news media.

[15] The Press Release Writer is responsible for generating news releases as directed by the JIC Manager and ensuring approval/signature of the Emergency Director on news releases prior to distribution.

[16] The Public Information Technical Assistant provides technical information and clarification to the development of news releases.

[17] The Public Information Liaison in the EOF reports to the EOF Manager and provides the primary interface between the JIC and the EQE by ensuring the JIC is provided with current plant status, ensuring classification upgrades are communicated to the Company Spokesperson to ensure media briefings are accurate, reviewing news releases, and providing news releases to the Emergency Director (ED) for approval.

  • o*P NPS N ON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Sz:Eilergy. LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 8 of 130 Joint Information Center (JIC) Operations 5.0 DETAILS 5.1 PRECAUTIONS AND LIMITATIONS None 5.2 PROCEDURE NOTE Steps may be performed concurrently or out of order as deemed appropriate.

[1] The Company Spokesperson shall follow the instructions outlined in Attachment 9.1, Company Spokesperson.

[2] The JIC Technical Advisor shall follow the instructions outlined in Attachment 9.2, JIC Technical Advisor.

[3] The Media Liaison shall follow the instructions outlined in Attachment 9.3, Media Liaison.

[4] The JIC Manager shall follow the instructions outlined in Attachment 9.4, JIC Manager.

[5] The Information Coordinator shall follow the instructions outlined in Attachment 9.5, Information Coordinator.

[6] The JIC Log Keeper shall follow the instructions outlined in Attachment 9.6, JIC Log Keeper.

[7] The Inquiry Response Coordinator shall follow the instructions outlined in Attachment 9.7, Inquiry Response Coordinator.

[8] The Media Monitor shall follow the instructions outlined in Attachment 9.8, Media Monitor.

[9] The Logistics Coordinator shall follow the instructions outlined Attachment 9.9, Logistics Coordinator.

[10] The Agency Coordinator shall follow the instructions outlined in Attachment 9.10, Agency Coordinator.

[11] The Administrative Team shall follow the instructions outlined in Attachment 9.11, Administrative Team.

F%,PNPS NON-QUALITY

=-?E tergy PLN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 9 of 130 Joint Information Center (JIC) Operations

[12] The Media Assistants shall follow the instructions outlined in Attachment 9.12, Media Assistant.

[13] The A/V Assistants shall follow the instructions outlined in Attachment 9.13, A/V Assistant.

[14] The Phone Team shall follow the instructions outlined in Attachment 9.14, Phone Team.

[15] The Press Release Writer shall follow the instructions outlined in Attachment 9.15, Press Release Writer.

[16] The Public Information Technical Assistant shall follow the instructions outlined in Attachment 9.16, Public Information Technical Assistant.

[17] To fiji an ERO vacancy during facility activation or operation, REFER TO Attachment 9.31, Filling An ERO Vacancy During Facility Activation/Operation.

6.0 INTERFACES

[1 ] IOCFR20

[2] EN-NS-1 02, "Fitnessfor Duty Program"

[3] EP-AD-302, "Facilitiesand Equipment Surveillances"

[4] EP-I P-100, "Emergency Classification and Notification".

[5] EP-IP-300, "0Offsite RadiologicalDose Assessment"

[6] EP-IP-400, "ProtectiveAction Recommendations"

[7] EP-IP-410, "EvacuationlAssembly"

[8] EP-IP-440, "Emergency Exposure Controls"

[9] EP-IP-520, "Transition and Recovery"

[10] EP-PI-1 80, "Relocation of the Joint In formation Center"

[11] PNPS Emergency Telephone Directory

, PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

"**E'i tear~oy, PLAN PUBLIC PROCEDURE

  • NFRMATION PROCEDURES REFERENCE USE Page 10 of 130 Joint Information Center (JIC) Operations 7.0 RECORDS Any logs or forms completed by members of the Emergency Response Organization (ERO) during an actual declared emergency are permanent quality records and are maintained in accordance with EP-AD-I100, "Emergency PreparednessControlled Documents and Record Management Controls", and EN-AD-I103, "Document Control and Records Management Programs".

8.0 REQUIREMENTS AND COMMITMENTS This section lists those external commitments (i.e., NRC commitments, QA audit findings, and INPO inspection items) implemented in this Procedure.

Reference Commitment Affected SectionslSteps Standard Document and Former Procedures Procedure 1992 Exercise Remove the Media Center EP-PI-210, Section 6.3, EP-IP-261 Report BECo activation step inferring "Activation" Note JIC Operations Identified RMTs should issue dosimetry and perform Attachment 9.4 radiological habitability JIC Manager checks at the Media Center Section 1.2 Note 9.0 ATTACHMENTS 9.1 COMPANY SPOKESPERSON 9.2 JIC TECHNICAL ADVISOR 9.3 MEDIA LIAISON 9.4 JIC MANAGER 9.5 INFORMATION COORDINATOR 9.6 JIC LOG KEEPER 9.7 INQUIRY RESPONSE COORDINATOR 9.8 MEDIA MONITOR 9.9 LOGISTICS COORDINATOR 9.10 AGENCY COORDINATOR 9.11 ADMINISTRATIVE TEAM 9.12 MEDIA ASSISTANT 9.13 A/V ASSISTANT 9.14 PHONE TEAM

  • 9.15 PRESS RELEASE WRITER 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE

f:i:**PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 S:Eritergy* LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 11 of 130 Joint Information Center (JIC) Operations 9.18 SPOKESPERSON AND PUBLIC INFORMATION OFFICER LIST 9.19 MEDIA/PUBLIC INQUIRY- MEDIA REFERRAL - MEDIA MONITORING LOG 9.20 INTENTIONALLY LEFT BLANK 9.21 JOINT INFORMATION CENTER SIGN-IN FORM 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST 9.23 STATUS BOARD RECORD FORM 9.24 JIC TRANSMISSION LOG 9.25 JIC DOCUMENT/DUPLICATION LOG 9.26 JIC NEWS RELEASE DISTRIBUTION FORM 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATION/OPERATION 9.32 DOCUMENT CROSS-REFERENCE

PNPS NON-QUALITY

    • *EMERGENCY RELATED EP-PI-261 Revision 3 Eriiegyv.--PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 12 of 130 Joint Information Center (J IC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 1 of 8 Name: _________________________ Date:_______

Company Spokesperson NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 For An Unusual Event

[1] IF necessary, THEN contact the Nuclear Information Duty Officer and review the actions being taken to resolve the situation and the projected course of the event. The Senior Nuclear Officer or designee will issue news releases at an Unusual Event.

[2] The Emergency Director, in consultation with the Nuclear Information Duty Officer, will determine whether the PNPS emergency public information organization will be fully notified and/or activated at an Unusual Event.

[3] No further action is required in response to an incident at this classification level. Stand by in case the situation becomes worse or the Emergency Director requires activation of the Joint Information Center (JIC).

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Eritegy.NFORMATION PRCDE PROCEDURES REFERENCE USE Page 13 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 2 of 8 Notes 1.2 For An Alert Or Higher Classification

[1] Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIC Manager, the Company Spokesperson, and the Emergency Director will direct relocation of JIC operations to the Alternate JIC. The Alternate JIC is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint Information Center".)

(a) Report to the JIC, obtain an access badge, and sign in on the roster board.

(b) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance' and the facility is operational.

(c) Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

... PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

- Eritergy PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 14 of 130 Joint Information Center (J IC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 3 of 8 Notes.

(d) Review initial news release issued by Nuclear Information and forwarded by Public Information Liaison and any other previously issued news releases.

(e) Confer with the JIC Manager, the JIC Technical Advisor, and the Emergency Director on the emergency status.

(f) Direct the JIC Manager to coordinate with the EOF Manager to ensure that clocks are synchronized with the official Control Room time.

(g) When you have been sufficiently briefed and assured that an adequate staff has assembled as indicated by the JIC Manager (refer to Attachment 9.30, Declaration of JIC Operational Guidelines):

(1) Consult with personnel from governmental agencies to ensure they are prepared to activate their portion of the organization.

(2) Inform the Emergency Director you have assumed the Company Spokesperson position and that the Joint Information Center is operational.

NOTE Prior to the arrival of governmental Public Information Officers, the Joint Information Center may become operational as a PNPS facility.

(3) Make a general announcement to personnel at the facility that the Joint Information Center is operational.

... *PN PS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

'ErYtlergy PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 15 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 4 of 8 Notes (4) Direct the Press Release Writer to draft a news bulletin notifying the media that the Joint Information Center is operational. Ensure a copy is transmitted to all emergency facilities.

2.0 Facility Operation 2.1 Operation

[1] Continuously monitor public information activities and ensure that the Emergency Director remains apprised of specific circumstances which may be of concern to PNPS (for example, Joint Information Center activities, rumors, and public concerns).

NOTE News releases and bulletins must be approved by the Emergency Director prior to issue. Backgrounders and chronologies do not require Emergency Director approval; however, the Emergency Director must be made aware of their generation and release.

During Security events, it must be ensured that the preapproved news releases are used. If unavailable, then they need to be approved by the Incident Command Post (lCP) also.

(2] Review each news release, news bulletin, backgrounder, and chronology to ensure it is accurate, clear, and written in a style appropriate for release.

[3] Coordinate with the JIC Manager and agency Public Information Officers to establish and schedule news briefings (approximately every 30 to 60 minutes).

(a) Attempt to coordinate news briefings around Emergency Alert System (EAS) messages to avoid broadcast overrides.

,*P N PS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Ertlergy. PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 16 of 130 Joint information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 5 of 8 Notes (b) Request that the Agency Coordinator obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency Alert System (EAS) messages.

(c) Review and address rumors or misinformation as provided by the inquiry Response Coordinator via WebEOC or manually.

[4] When scheduling and conducting a news briefing:

(a) Obtain the latest information concerning the plant and corporate response from the EOF. Ensure that all information has been approved for release by the Emergency Director.

(b) Attend a coordination meeting among all participating Public Information Officers prior to the news briefing.

(c) Exchange and compare information and determine the most appropriate sequence of presentation.

(d) Ensure that the Emergency Director is aware of the news briefing schedule.

(e) During the briefing, act as principal PNPS Spokesperson on matters concerning the emergency. Using Attachment 9.27, Company Spokesperson Briefing Script, respond to news questions using approved information.

(1) Public statements may be based on news release or news bulletin contents.

(2) Use information on potential rumors regarding events at the site to clarify and correct current conditions.

PNPS NON-QUALITY

-Enterov. PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 17 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 6 of 8 Notes (3) Respond to inquiries on facts, events, and actions involving PNPS personnel and property only. Avoid discussing protective actions or activities of other response organizations.

(4) Do not speculate on the causes or possible consequences of the emergency condition.

Focus on the presentation of current, factual information.

(f) Log briefing start and finish times, documents discussed or used, highlights, and any follow-up information following each news briefing.

[5] Provide interviews, as time permits, as arranged by Joint Information Center staff.

[6] Contact the Press Release Writer to obtain the latest corporate response to the emergency.

[7] ,Maintain communications with the EOF Public Information Liaison through the assistance of the JIC Technical Advisor.

[8] Periodically confer with the Emergency Director and monitor EOF briefings to review the status of the situation and progress toward resolution.

[9] Periodically confer with JIC Manager and the JIC Technical Advisor to review public information activities.

[10] Ensure that periodic status updates are provided to public information personnel as appropriate.

SEMERGENCY PNPS NON-QUALITY RELATED EP-PI-261 Revision 3 Eii---'/tetrgy' PLAN PUBLIC PROCEDURE INFORMATION-PROCEDURES REFERENCE USE Page 18 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 7 of 8 Notes 2.1 Relocation

[1] If, due to radiological or other conditions, the Joint Information Center is found to be uninhabitable, discuss relocation of the Joint Information Center with the Emergency Director and the JIC Manager.

[2] If an evacuation directive is issued for Subarea 7, discuss relocation of the Joint Information Center with the MEMA Public Information Officer.

[3] Upon decision to relocate the Joint Information Center, implement EP-PI-1 80, "Relocation of the Joint/Information Center", to support relocation efforts.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

S*;ii*P NPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 Revision 3 Enlterov. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 19 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.1 COMPANY SPOKESPERSON Sheet 8 of 8 3.0 Facility Deactivation Notes 3.1 Termination

[1] Ensure that the Emergency Director/Recovery Directory continues to approve all technical information prior to its release.

[2] When directed, develop a recovery issues and strategy plan in accordance with EP-IP-520, "Transition and Recovery".

[3] Determine when the situation no longer requires manning of the Joint Information Center and advise the Emergency Director when deactivation can occur. Confer with agency Public Information officials, the JIC Manager, and the Senior Nuclear Officer or designee to determine whether news media interest has decreased to the point where their respective normal public information capabilities are sufficient. Refer to Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change.

[4] When deactivation is complete, provide all logs and documentation to the JIC Manager.

[5] Ensure all equipment, manuals, and supplies have been returned to their original location.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 En_*ter'ygV- . LA PUBLIC PROCEDURE t*J INFRMATION PROCEDURES REFERENCE USE Page 20 of 130 Joint information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet I of 4 Name: _______________________ Date: _____

JIG Technical Advisor 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIG via WebEOC, if available, or manually.

  • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 E--nterri PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 21 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet 2 of 4 Notes

[4] Report to the Company Spokesperson and obtain the Emergency Classification and plant status.

1.2 Activation

[1] Ensure the telephone link to the EOF Public Information Liaison is operable using the Emergency Telephone Directory.

[2] Review news releases issued prior to Joint Information Center activation.

[3] Report to the Company Spokesperson when your emergency response position can be declared operational.

2.0 .Facility Operation 2.1 Operation

[1] Monitor the Mitigation Line to keep abreast of station activities, as possible.

[2] Promptly notify the Company Spokesperson and the JIC Manager of Emergency Classification changes.

[3] IF an Emergency Classification change occurs while a news briefing is in progress, THEN notify the JIC Manager to request the Media Liaison to inform the Company Spokesperson of the change.

[4] Assist the Company Spokesperson in preparing for news briefings using data sheets and information provided by the EOF.

[5] Assist the Company Spokesperson by ensuring appropriate graphics and schematics are in place prior to each news briefing.

~Enlergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 22 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL ADVISOR Sheet 3 of 4 Notes NOTE The JIC Technical Advisor should remain in the PNPS Work

Room during news briefings to assist with questions, rumors, and misinformation, and to monitor the news briefing conference line for unanswered questions that can be readily answered.

[6] As requested by the Company Spokesperson, attend news briefings and remain available to assist the Company Spokesperson and the Commonwealth/Federal Public Information Officers with graphics (e.g., pointing to item of discussion, changing physical and electronic Smartboard graphics, etc.).

[7] Provide technical background information and briefings to the news media located in the Joint Information Center Media Briefing Room. Restrict information and briefings to onsite activities, nonemergency nuclear power plant operations, and radiation fundamentals.

[8] Assist the Media Liaison by responding to news media inquiries about plant design, plant systems, and radiological terminology. DO NOT speculate about the emergency developments and their effects.

[9] Monitor or designate a monitor for the Emergency Director's briefing line to the EOF to ensure continuous responsiveness to incoming calls.

  • ,* PN PS NON-QUALITY Ertr EMERGENCY RELATED EP-PI-261 Revision 3 F*,Tfe.,v.PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 23 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.2 JIC TECHNICAL .ADVISOR Sheet 4 of 4 Notes, 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the~position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Gather all records, logs, and documents and turn them over to the JIC Manager.

[2] Assist in returning work areas to their pre-emergency condition.

[3] Notify the JIC Manager when position is deactivated.

,,PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 FEniergy PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 24 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 1 of 6 Name: ________________________ Date: ________

Media Liaison NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(I) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2,) Ensure any arriving media are detained in the receiving hail until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with activation of the Media Briefing Room.

Provide direction to personnel arriving to assist in the set-up of the Joint Information Center.

[3] Begin and maintain a log of your work activities.

- Erier v-- PLAN PUBLIC PROCEDURE bI INFORMATION PROCEDURES REFERENCE USE Page 25 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 2 of 6 Notes 1.2 Activation

[1] Report to the JIC Manager and obtain the Emergency Classification and plant status.

[2] Ensure sufficient copies of news releases distributed prior to Joint Information Center activation are available in the Media Briefing Room.

[3] Verify the following:

(a) Media information is available.

(b) Graphics and audio/video equipment are in place and operable. (The 50-mile EPZ map should not be displayed unless requested by the MEMA Public Information Officer.)

(c) The most current Emergency Classification level is posted.

(d) Public Information Officer position nameplates are displayed on the briefing table.

(e) Copies of news releases are available.

[4] Ensure the Joint Emergency Public Information Board contains current information.

[5] Conduct a briefing with JIC staff, if not already performed.

Review the news releases and assign the following responsibilities:

(a) Obtaining new news releases during news briefing.

(b) Assisting the Logistics Coordinator with media representatives.

PNPS NON-QUALITY

.... ' EMERGENCY RELATED EP-PI-261 Revision 3 Eter~y Ei PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 26 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 3 of 6 Notes (c) Ensuring news media representatives receive copies of news releases and-are made aware of other available information.

(d) Maintaining the status boards, announcing the time of the next briefing, and announcing any joint events.

(e) Ensuring news media representatives in the area are aware of the next scheduled briefing. This information may be announced in the Media Briefing Room.

(f) Recording all unanswered questions during news briefings.

[6] Report to the JIC Manager when the staff and the Media I.O Briefing Room can be declared operational.

(a) Report the number of media representatives who have arrived.

[7] Cpordinate with the Logistics Coordinator and the JIC Manager when media representatives will be allowed to enter the Media Briefing Room and the Media Phone Room.

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 EnTeIgyV PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 27 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 4 of 6 Notes 2.0 Facility Operation 2.1 Operation

[1] Ensure news media representatives are notified of scheduled news briefings.

[2] Periodically brief incoming media representatives on Joint Information Center guidelines and briefing protocol using Attachment 9.28, Media Liaison Media Briefing Script.

Additional topics can include:

(a) Discussion of information available for media.

(b) Availability of phones for media use in the Media Phone Room.

[3] Attend Coordination Meetings to prepare agenda and visual aids in the Media Briefing Room.

[4] Obtain a list of participants from the Agency Coordinator in accordance with Attachment 9.18, Spokesperson and Public Information Officer List, and discuss the order in which they are to be introduced and seated, and the graphics which they wish to have displayed.

[5] Ensure the appropriate nameplates are placed on the speakers' tables in the order specified during the Coordination Meeting.

[6] Moderate news briefings and provide resource and background information to the news media:

(a) Announce the format that will be used in presentations and questions and answers.

(b) Introduce each spokesperson with his or her title and the company or agency he/she represents.

'**EMERGENCY RELATED EP-PI-261 Revision 3 PROCEDURES REFERENCE USE Page 28 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 5 of 6 Notes (c) Assist spokespersons by directing questions to the appropriate agency or company for response.

[7] Obtain record of unanswered questions at the end of news briefings and submit to the JIC Manager for resolution.

[8] Notify the JIC Manager of requests for interviews with the Company Spokesperson, JIC Technical Advisor, or governmental officials.

[9] Report unusual inquiries, problems, and trends to the JIC Manager.

[10] Attend JIC staff briefings as required.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THE.__N perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

~Eie~y PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 29 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.3 MEDIA LIAISON Sheet 6 of 6 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, notify the news media representatives present that the facility is closing and that they may contact the PNPS Communications Office and the governmental agencies' public relations staff for further information.

[2] Notify JIC staff of the decision to deactivate the Joint Information Center and implement the following:

(a) Assign each staff member deactivation responsibilities (returning the Media Briefing Room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics, audio and video equipment to storage area).

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when the Media Briefing Room is deactivated and the staff is prepared to leave the facility.

(d) Turn over all records maintained throughout the emergency to the JIC Manager.

SP NPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

=Eritlergy. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 30 of 130 Joint Info~rmation Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 1 of 7 Name: ________________________ Date: ________

JIC Manager NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation NOTE A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIC.

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

- Er'terav/ PLAN PUBLIC PROCEDURE

-' INFORMATION PROCEDURES REFERENCE USE Page 31 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 2 of 7 Notes

[2] Ensure facility activation functions are underway in accordance with Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Direct Joint Information Center activation using Joint Information Center staff.

[3] Receive reports when activation is complete.

(a) Ensure the Joint Information Center is properly set up. Ensure the Media Briefing Room is ready to receive reporters.

(b) Coordinate with the EOF Manager the synchronization of clocks with the Control Room.

(c) Notify the Company Spokesperson when activation of the Joint Information Center has been completed.

See Attachment 9.30, Declaration of JIC Operational Guidelines.

[4] Receive notification from the Company Spokesperson that the Joint Information Center has been declared operational.

[5] Notify the Joint Information Center staff that the Joint Information Center has been declared operational and has assumed primary responsibility for Emergency Public Information activities.

[6] Notify the Nuclear Information Duty Officer, the Emergency Director, and the Press Release Writer that the Joint Information Center is operational.

[7] Ensure the JIC Log Keeper initiates an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

,,**PN PS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

' lEriteroy PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 32 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 3 of 7 Notes 1.2 Activation NOTE If, due to radiological or other conditions, the Joint Information Center (JIC) is found to be uninhabitable, the JIG Manager, the Company Spokesperson, and the Emergency Director will direct the relocation of operations to the Alternate JIG. The Alternate JIG is located in the Joseph Moakley Center at Bridgewater State University. (Refer to EP-PI-1 80, "Relocation of the Joint Information Center".)

[1] Obtain the current Emergency Classification, overall plant status, and assessment of news media response from the Company Spokesperson or the Nuclear Information Duty Officer.

[2] Ensure that any news releases generated by the Nuclear Information Duty Officer have been received by the Joint Information Center, the Emergency Operations Facility, and the Corporate Emergency Center and have been properly logged (numerically) by the JIC Log Keeper and distributed to the Press Release Writer and Company Spokesperson.

Review these materials.

[3] Brief the Joint Information Center staff on the emergency condition and public statements made thus far.

[4] Verify that Joint Information Center staff, the EOF, and the Corporate Emergency Center continue to receive copies of the news releases through the JIC Administrative Team.

.... PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy

- PLAN PUBLIC PRCDE INFORMATION PROCEDURES REFERENCE USE Page 33 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 4 of 7 Notes 2.0 Facility Operation 2.1 Operation

[1] Coordinate information flow among the Media Liaison, the JIC Technical Advisor, the Inquiry Response Coordinator, the Information Coordinator, the Company Spokesperson, and the Corporate Emergency Center as described below:

(a) The Media Liaison moderates press briefings and provides resource and background information to news media; maintains a record of unanswered or recurring inquiries, misconceptions, and rumors.

(b) The JIC Technical Advisor supplies descriptions and explanations of technical facts and events pertaining to the emergency as requested.

(c) The Inquiry Response Coordinator supplies feedback to the Information Coordinator on media inquiries, concerns, misconceptions, and rumors and provides approved information on PNPS actions to mitigate the emergency to callers.

(d) The Media Monitor supplies feedback to the Information Coordinator on media broadcasts, including rumors and misconceptions, so that they may be addressed in subsequent news briefings or news releases.

[2] Ensure the EOF Manager provides information to the Public Information Liaison on actions taken by the Corporate Emergency Center on the availabilitY of resources to support the emergency. Request the Press Release Writer to include this information in a news release(s).

[3] Determine the level of staffing needed for each shift and notify the Administration and Logistics Coordinator at the EOF if additional staff members are needed.

..  ! PNPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 Revision 3 S Enterov PLAN PuBLIc INFORMATION PROCEDURES PRCDR REFERENCE USE Page 34 of 130 O

Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 5 of 7 Notes

[4] Ensure phone inquiries received by the Inquiry Response Coordinator are processed using appropriate procedures.

[5] Review Inquiry Response Coordinator forms for trends, rumors, or misinformation.

[6] Inform the Company Spokesperson of any rumors or misinformation received from the Media Monitor or Inquiry Response Coordinator that need to be verified and/or resolved prior to the next news briefing.

[7] Inform the Company Spokesperson of the resolution of any rumor/misinformation for corrective action at the next news briefing.

[8] Provide or ensure assistance with distribution of potassium iodide (KI) to JIC Entergy personnel as requested and authorized by the ED through the EOF Radiological Assistance Coordinator.

(a) A supply of potassium iodide (KI) is stored and available at the JIC Work Room in the Forms File box.

2.2 Facility Relocation

[1] IF, due to radiological or other conditions, the Joint Information Center is found to be uninhabitable, THEN discuss relocation of the Joint Information Center with the Company Spokesperson and the Emergency Director.

[2] IF an evacuation directive is issued for Subarea 7, THEN discuss relocation of the Joint Information Center with the Company Spokesperson and the MEMA Public Information Officer.

NON-QUALITY' EMREC PNPS RLTDEPP-6 evision 3

  • LNPUBLIC PROCEDURE IFRMAT ION PROCEDURES REFERENCE USE Page 35 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 6 of 7 Notes

[3] IF relocation of the Joint Information Center is under consideration O._RR upon the decision to relocate the Joint Information Center, THEN implement EP-PI-1 80, "Relocation of the Joint In formation Center", to support relocation efforts.

2.3 Position Turnover

[1] I.E you are being relieved at the end of your shift or your position is otherwise being turned over, THENi perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-*PI-261 Revision 3

-EtemiPLAN PUBLIC PROCEDURE

~O' INFORMATION PROCEDURES REFERENCE USE Page 36 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.4 JIC MANAGER Sheet 7 of 7 Notes 3.0 Facility Deactivation 3.1 Termination

[1] IF the Company Spokesperson is evaluating a recommendation to deactivate the Emergency Public Information organization, THEN confer with the Media Relations Coordinator to determine whether or not news media interest has waned sufficiently to be handled by normal PNPS CommUnications resources.

(a) Recommend to the Company Spokesperson that the Joint Information Center be deactivated.

(b) Confer with other Public Information Officers (i.e.,

Commonwealth and federal agencies) to confirm that they no longer need the Joint Information Center to provide public information.

t2] Direct the Press Release Writer to draft a news release that the Joint Information Center is closed and future inquiries should be directed to the PNPS Communications Office.

[3] Oversee deactivation of the Joint Information Center.

Receive reports from the Media Liaison, the JIC Log Keeper, and the Press Release Writer when deactivation of their respective areas is complete.

[4] Ensure all supplies, manuals, and equipment kits have been returned to their respective locations.

[5] Inform the Company Spokesperson when deactivation is complete. i

[6] Transmit all logs, records, documents, video recordings, and a report on Joint Information Center performance to the Emergency Planning Manager.

, PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

  • Eitlerii. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 37 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 iNFORMATION COORDINATOR Sheet 1 of 5 Name: ________________________ Date: ________

Information Coordinator NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

[3] Begin and maintain a log of your work activities.

[4] Report to the JIC Manager and obtain the Emergency Classification and plant status.

PNPS NON-QUALITY S<-rtroy EMERGENCY RELATED EP-PI-261 Revision 3 ErtPLyFRAN PBLI PROCEDURE PROCEDURES REFERENCE USE Page 38 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 2 of 5 Notes

[5] Provide briefing to the Inquiry Response Coordinator, Phone Team Members (3), and Media Monitors (2).

(a) Advise JIC Manager when these positions are filled.

2.0 Facility Operation 2.1 Operation

[1] Oversee information flow including news release preparation and approval. The EOF Emergency Director (ED) is responsible for news release approval.

(a) Ensure draft news releases are forwarded to the Public Information Liaison in the EOF for Emergency Director (ED) approval (b) Ensure revisions to draft news releases made by the ED are incorporated into the draft news release.

(c) Ensure the distribution of the news releases by the Administrative Team.

[2] Provide administrative support to JIC staff (including state, local, and federal agencies).

[3] Ensure the distribution of significant information, including Dedicated Notification Network (DNN) forms announcing a change in Emergency Classification Level when faxed to the JIC.

(a) Ensure the forms are distributed to JIC personnel and state, local, and federal agencies.

(b) Immediately make the following copies and distribute, at a minimum:

(1) 1 copy for the JIC Press Release Writer (2) 1 copy for the JIC Technical Assistant

ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 3 of 5 Notes (3) 4 copies for the Inquiry Response Coordinator (includes three copies for the Phone Team members)

(4) 2 copies for the Media Monitors.

[4] Ensure the Inquiry Response Coordinator is-updated with the latest information available from the EOF.

[5] IF the emergency is either escalated or terminated OR, other important information becomes available during a news media briefing, THEN ensure that the Company Spokesperson is aware of the information, through the Media Liaison, prior to news media briefing being ended.

[6] Monitor feedback from the Inquiry Response Coordinator regarding any rumors or misinformation from Phone Team members via WebEOC or manually.

[7] Discuss with the JIG Manager and/or the Company Spokesperson strategies for ensuring all rumors and misinformation are addressed. IF there are rumors concerning offsite issues, THEN provide information to state Public Information Officers, etc.

[8] Ensure the Inquiry Response Coordinator, Media Monitors, and the Press Release Writer are promptly informed of any escalations in the emergency classification.

[9] Attend prebriefings with the Company Spokesperson and the Commonwealth in the Communications Area.

t

  • E.trt*[ EMERGENCY RELATED EP-PI-261 Revision 3 Ertgy PLORA1N PBI PROCEDURE PROCEDURES REFERENCE USE Page 40 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 4 of 5 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, notify the Inquiry Response Coordinator, the Press Release Writer, the JIC Technical Assistant, and the Media Monitors that the facility is being deactivated.

SPNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 EFritergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 41 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.5 INFORMATION COORDINATOR Sheet 5 of 5 Notes

[2] Assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the staff is prepared to leave the facility.

,*,* PNPS NON-QUALITY E/tEMERGENCY RELATED EP-PI-261 Revision 3 Ertegy PLAN PUBLIC

°' "*:rTY'INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 42 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet I of 5 Name: ________________________ Date: ________

JIG Log Keeper NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes.

1.1 Facility Activation

[1] Report to the JIG, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facilitY, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIG floor plans within the Emergency Telephone Directory).

PNPS NON-QUALITY

    • EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy PLAN PUBLIC PROCEDURE INFORMATION _ ____

PROCEDURES REFERENCE USE Page 43 of 130 I Joint Information Center (JIC) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet 2 of 5 Notes

[3] Initiate an Emergency Log of major events, decisions, communications, and actions at the JIC via the facility log in WebEOC, if available, or manually.

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

(1) Place displays on PNPS Work Room WebEOC monitors with priority on the following displays or as directed:

  • Facility Log
  • Pilgrim EOF Video Feed
  • Inquiry Log (Display)

(b) IF computer in the work area is not working, THEN.

use an available computer in a nearby office. Inform the JIC Manager if computer is not working and where you are relocating to. Request support from IT immediately.

[4] Report to the JIC Manager and obtain the Emergency Classification and plant status.

  • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Etrgy PLAN PUBLIC PRCDE INFORMATION PROCEDURES REFERENCE USE Page 44 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet 3 of 5 Notes 2.0 Facility Operation 2.1 Operation

[1] Quickly gather and post (in the chronological order they occurred) the following information on WebEOC, if appropriate and available, and not already logged:

NOTE If Security event, ensure what information can be posted by discussing with the Information Coordinator, the JIC Technical Advisor, and/or the JIC Manager.

(a) PNPS news release number, title, and when published (b) Time of activation of the JIC (c) Arrival/setup by Offsite Spokesperson (d) Time/# of Media Briefings (e) Protective Action Recommendations (PAR) from Commonwealth (not from PNPS)

[2] Assist the Information Coordinator with assigned duties as requested.

ATTACHMENT 9.6 JIC LOG KEEPER Sheet 4 of 5 Notes

[3] Ensure the Joint Emergency Public Information Board, News Release Board, and PNPS Work Room Status Boards are maintained.

[4] Ensure Commonwealth/federal agency information is included on the Joint Emergency Public Information Board.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(,b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

.... PNPS NON-QUALITY

  • EMERGENCY RELATED EP-PI-261 Revision 3 SErteroy PLAN PUBLIC PROCEDURE 01 INFORMATION PROCEDURES REFERENCE USE Page 46 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.6 JIC LOG KEEPER Sheet 5 of 5 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the JIG Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning graphics and audio and video equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIG Manager when your area is deactivated and the staff is prepared to leave the facility.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ent#ergyv PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 47 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.7 iNQUIRY RESPONSE COORDINATOR Sheet 1 of 5 Name: ________________________ Date: ________

Inquiry Response Coordinator_

NOTE.

Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF~ you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

S(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instru~ction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

(a) Ensure all Phone Team telephones are connected into the proper jacks and properly working.

(b) Ensure copies of official news releases (PNPS, state, local, and federal) are available to Phone Team members.

ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 2 of 5 Notes (c) Ensure current PNPS Emergency Public Information Calendar is available to each Phone Team member.

(d) Notify the Information Coordinator when Inquiry Response is operational.

[3] Use WebEOC to track inquiry response information, if available, or manually.

[4] Report to the Information Coordinator and obtain the Emergency Classification and plant status.

2.0 Facility Operation 2.1 Operation

[11 Attend Company Spokesperson/JIC Manager staff briefings to gather information to be used to respond to calls and to answer questions.

(a) Brief Phone Team and Media Monitor members on information gathered at the staff brief following Company Spokesperson/JIC Manager staff briefs.

(b) Use WebEOC to enter inquiry information.

IF WebEOC is not available, THEN forward Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) to the Information Coordinator or appropriate agency for resolution.

(c) Monitor the public/media inquiry calls, track trends, and refer questions on radiation or nuclear technology from the Phone Team to the JIC Technical Advisor.

(d) Use WebEOC to enter response/correct information following issue resolution in consultation with Company Spokesperson and Information Coordinator.

PNPS NON-QUALITY Er[er'gy

...... EMERGENCY

  • PLAN PUBLIC RELATED PROCEDURE EP-PI-261 Revision 3 INFORMATION PROCEDURES REFERENCE USE Page 49 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 3 of 5 Notes

[2] Ensure Phone Team members are familiar with available information and are familiar with the use of the Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19).

[3] Review completed WebEOC data or Media/Public Inquiry -

Media Referral - Media Monitoring Log to identify rumors and trends.

(a) Report any trends, broadcasted misinformation, or plant-related questions to the attention of the information Coordinator.

[4] Communicate frequently with the Information Coordinator to obtain current information and to supply feedback on media inquiries, concerns, misconceptions, and rumors.

[5] Ensure Phone Team members are aware of latest information from all news releases as soon as they are distributed.

[6] Quickly pass on any major plant status changes and information on PNPS actions to the Phone Team members so that they have accurate, up-to-date information. You may also use the following sources of information: the briefing of the state officials prior to news media briefings and Emergency Alert System (EAS)/news releases from the state for Protective Action Directives, but remind the Phone Team members to refer inquiries regarding offsite activities to the appropriate Commonwealth or local agency using contact information in the Emergency Public Information calendar.

[7] IFSecurity event, THEN do not release any information unless in news release or specifically from the Company Spokesperson, the JIC Technical Advisor, or the Incident Command Public Information Officer.

[8] Attend news briefings to gather information to be used to respond to callers' questions.

PNPS NON-QUALITY

  • L[**i- .EMERGENCY RELATED EP-PI-261 Revision 3 Etergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE usE Page 50 of 130 Joint Information Center (JIC) Operations3 ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 4 of 5 Notes

[91 Ensure all follow-up calls to telephone inquiries are performed expeditiously.

[10] Any JIC security issues should be forwarded to the Logistics Coordinator.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological Sconditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

  • ,EMERGENCY RELATED EP-PI-261 Revision 3 SLnery PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 51 of 130

= Joint Information Center (JIC) Operations ATTACHMENT 9.7 INQUIRY RESPONSE COORDINATOR Sheet 5 of 5 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Information Coordinator when your area is deactivated and the Phone Team is prepared to leave the facility.

  • ,:1 P NPS N ON-QUALITY
    • EMERGENCY RELATED EP-PI-261 Revision 3 Ertr L AN PUBLIC PROCEDURE IFRMATION _____

PROCEDURES REFERENCE USE Page 52 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet I of 4 Name: _________________________ Date: ________

Media Monitor Name: _______________________

Media Monitor 1.0 Actions For Initial ResponseNoe 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory).

(a) Obtain the Media Monitor binder, including Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) and Emergency Logs.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ete v.PLAN PUBLIC PROCEDURE

  • J INFORMATION PROCEDURES REFERENCE USE Page 53 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet 2 of 4 Notes (b) Ensure radios, computer, TV monitors, and VCRs are operable.

(c) Review all news releases issued to date.

(d) Receive briefing from the Information Coordinator and/or Inquiry Response Coordinator.

(e) Notify the Information Coordinator when your emergency position can be declared operational.

[3] Initiate an Emergency Log of major events, decisions, communications, and actions, beginning with the time of notification and time of arrival at the JIC via WebEOC, if available, or manually.

2.0 Facility Operation 2.1 Operation

[1] Monitor and record TV and radio broadcasts about the emergency developments and response activities relating to PNPS.

(a) Look for rumors or misconceptions.

[21 Maintain a log of broadcasts with a brief summary of their contents.

[3] Review news releases that are issued about the emergency to determine whether the broadcasts are accurate.

[4] IF misinformation or a rumor is broadcast, THEN complete a Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19) via WebEOC or hard copy, as appropriate, and provide to the Inquiry Response Coordinator.

PNPS NON-QUALITY

... * *EMERGENCY RELATED EP-PI-261 Revision 3 SVEntergy- LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 54 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet 3 of 4 Notes

[5] Notify the Inquiry Response Coordinator if any additional personnel are needed to assist with monitoring media broadcasts.

2.2 Position Turnover

[1] jF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

-- En F-terav, PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 55 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.8 MEDIA MONITOR Sheet 4 of 4 Notes, 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Information Coordinator when your area is deactivated and the Media Monitors are prepared to leave the facility.

,*?*PNPSNON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Ent*er~ogy PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 56 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.9 LOGISTICS COORDINATOR Sheet I of 3 Name: ________________________ Date: ________

Logistics Coordinator NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

[2] Assume responsibility for manning the front desk.

(a) Obtain the Security box containing identification badges for incoming federal, Commonwealth, and media individuals if not already at the front desk station.

(b) IF a member of the JIC ERO has established a presence at the front desk, THEN relieve the individual to proceed with their assigned duties.

(c) Ensure any staff that may have arrived before the position was operational are signed in and badged.

[3] Ensure any arriving Entergy/PNPS or federal/Commonwealth Joint Information Center staff have ID/credentials, log in (see Attachment 9.21, Joint Information Center Sign-In Form), and receive an access badge.

[4] Begin and maintain a log of your work activities.

[5] Notify the JIC Manager when your emergency position can be declared operational.

,,oPNPS NON-QUALITY s:i**EMERGENCY RELATED EP-PI-261 Revision 3 Eneo.PLAN PUBLIC INFORMATION --

PROCEDURE PROCEDURES REFERENCE USE Page 57 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.9 LOGISTICS COORDINATOR Sheet 2 of 3 Notes 2.0 Facility Operation 2.1 Operation

[1] Confirm with the Media Liaison that media representatives may be allowed into the Media Briefing Room or Media Phone Room.

[2] Once media representatives arrive, verify their identity and press credentials, and ensure they sign in on Joint Information Center Sign-In Form.

[3] Monitor front and rear access to the second floor staff work areas and do not allow media representatives to enter these areas.

(a) Request assistance from the Media Liaison in maintaining access control at rear of Media Briefing Room.

[4] Request additional Security support through the JIC Manager if necessary to maintain access control.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

ii P NP S NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 S Entergy PLAN PUBLIC PRCDE INFORMATION PROCEDURES REFERENCE USE Page 58 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.9 LOGISTICS COORDINATOR Sheet 3 of 3 Notes (c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement ind ividual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Once the Joint Information Center has been deactivated, collect all Entergy/PNPS personnel and federal/Commonwealth personnel badges.

(c) Notify the JIC Manager when your area is deactivated.

O * ..

  • - 9 Entergy.

PNPS EMERGENCY

  • PLAN PUBLIC NON-QUALITY RELATED PROCEDURE EP-PI-261 Revision 3 INFORMATION _ ____

PROCEDURES REFERENCE USE Page 59 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 1 of 5 Name: ________________________ Date: ________

Agency Coordinator 1.0 Actions For Initial Response

  • Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center, concentrating on preparation of the Commonwealth/Federal Work Room. (See Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and JIC floor plans within the Emergency Telephone Directory.)

(a) Ensure the WebEOC is activated and functional in accordance with locally posted instructions.

      • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 S-, Ertergy. UBLI RPLAN PROCEDURE PROCEDURES REFERENCE USE Page 60 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 2 of 5 Notes

[3] Ensure sufficient copies of PNPS news releases distributed prior to Joint Information Center activation are available in the Commonwealth/Federal Work Room.

[4] Assist the Logistics Coordinator with identification of Commonwealth/federal representatives who may arrive without proper identification.

(a) Request confirmation through present representatives, as available.

[5] Develop a list of spokespersons, including spelling of names and titles, using Attachment 9.18, Spokesperson and Public Information Officer List. Provide copies of the checklist to both the JIG Manager and the Media Liaison.

[6] Verify that agency representatives are familiar with the Joint Information Center layout and resources, office equipment, and the telephone system as they arrive.

[7] Ensure each representative obtains available media information.

[8] Request copies of agency news releases issued prior to Joint Information Center activation. Ensure copies are distributed to Joint Information Center staff and posted on the Joint Emergency Public Information News Release Board.

[9] Verify and inform the JIG Manager when the Commonwealth/Federal Work Room is operational.

[10] Begin and maintain a log of your work activities.

ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 3 of 5 Notes 2.0 Facility Operation 2.1 Operation

[1] Ensure agency representatives are informed of emergency events at PNPS and of the status of PNPS news releases.

(a) Provide courtesy copies of PNPS news releases to Commonwealth/federal agencies prior to their distribution to the news media.

[2] Inform agency representatives when PNPS would like to brief the news media on developments. Assist the Company Spokesperson in coordinating a briefing time.

[3] Inform the Company Spokesperson and the JIC Manager when agency representatives would like to brief the news media.

[4] Using Attachment 9.22, Agency Coordinator Coordination Meeting Checklist, set up a time for the coordination meeting prior to each news briefing and attend the meeting.

Ensure the Company Spokesperson and the Media Liaison are present. Work with the Media Liaison to establish the order of introduction and agenda.

[5] Notify the JIC Manager of any office equipment or telephone problems in the Commonwealth/Federal Work Room.

[6] Ensure governmental agency information is included on the Joint Emergency Public Information Board with the assistance of the Media Liaison. Provide input as information becomes available.

[7] Receive copies of unanswered questions from the Media Liaison after each news briefing and provide them to agency representatives to assist in addressing news media questions and concerns.

-PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

'Eritergoy.PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 62 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 4 of 5 Notes

[8] Inform agency representatives of news media requests for individual interviews.

[9] Obtain specific information from the MEMA Public Information Officer on the broadcast of Emergency. Alert System (EAS) messages.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as0 appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

0 EtPNPS

  • ,i;*EMERGENCY NON-QUALITY RELATED EP-PI-261 Revision 3 Ertea PLAN PUBLIC bi INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 63 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.10 AGENCY COORDINATOR Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Attend the meeting of agency representatives and the Company Spokesperson to determine whether public information activities can be handled through the Nuclear Information Office and normal agency channels.

[2] Upon confirmation from the JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Commonwealth/Federal Work Room to its pre-emergency condition, gathering all copies of news releases, bulletins, backgrounders and returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIC Manager when your area is deactivated and the offsite agencies are prepared to leave the facility.

... ... PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 E

rilergy. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 64 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet I of 5 Name: ________________________ Date: ________

Administrative Team Member Name: ________________________

Administrative Team Member NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Test all communications equipment including telephones, printers, and fax machines in the PNPS Work Room and Commonwealth/Federal Work Room.

PNPS NON-QUALITY

==EMERGENCY RELATED EP-PI-261 Revision 3

  • Enter . PLAN PUBLIC PROCEDURE F INFORMATION PROCEDURES REFERENCE USE Page 65 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet 2 of 5 Notes (b) Inquire through the Information Coordinator to determine the status of news releases issued prior to Joint Information Center activation.

(c) Duplicate new releases, etc., as directed.

(d) Provide copies of new releases and other information to Joint Information Center staff.

(e) Report to the Information Coordinator to verify points of distribution within the Joint Information Center and the number to be distributed to each point.

(f) Transmit all new releases and other information to the Corporate Emergency Center.

(g) Report to the JIC Manager when your emergency position can be declared operational.

[3] Begin and maintain a log of actions. Use the appropriate form or log, as assigned:

(a) Attachment 9.23, Status Board Record Form, if WebEOC is not available or not yet running.

(b) Attachment 9.24, JIC Transmission Log, for faxed or internet transmissions.

(c) Attachment 9.25, JIC Document/Duplication Log, as needed in high volume events.

(d) Attachment 9.26, JIC News Release Distribution Form, for JIC internet distribution and EOF.

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

  • - -/EnTterv.o- PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 66 of 130 Joint Information Center (JIC) Operations Set3o 9.11 ATTACHMENT ADMINISTRATIVE TEAM Notes 2.0 Facility Operation 2.1 Operation

[1] All Administrative Team Members shall ensure news releases, news backgrounders, and news bulletins contain the media Phone Team numbers and are on PNPS letterhead prior to distribution or transmission.

[2]1 All Administrative Team members shall ensure that the PNPS Work Room Status Board is updated.

[31 Administrative Team members shall transmit and distribute all approved and numbered news releases, chronologies, news bulletins, news backgrounders, and other material in the quantities requested by the JIC Manager or the Information Coordinator (see Attachments 9.25, JIC Document/Duplication Log, and 9.26, JIC News Release Distribution Form).

(a) Distribute copies of news releases, chronologies, news bulletins, news backgrounders, and DNN notifications using the JIC News Release Distribution Form (Attachment 9.26).

(b) Transmit all approved PNPS news releases, news bulletins, and news backgrounders as directed (see Attachment 9.24, JIC Transmission Log).

(c) Transmit all offsite news releases to the Corporate Emergency Center.

[4] Administrative Team members shall assist offsite Public Information Officials and perform other duties as assigned by the JIC Manager.

SPNPS NON-QUALITY

,t'1, EMERGENCY RELATED EP-PI-261 Revision 3 Ernterr'v. PLAN PUBLIC PROCEDURE INFORMATION -_ ____

PROCEDURES REFERENCE USE Page 67 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THENi perform a formal turnover as follows:

(a) R~eview status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

  • =PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

-h rlterov.- PLAN PUBLIC PROCEDURE

'a' INFORMATION PROCEDURES REFERENCE USE Page 68 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.11 ADMINISTRATIVE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to its pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the JIG Manager when your area is deactivated and you are prepared to leave the facility.

PNPS NON-QUALITY

- Fritetfr.----....-y PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 69 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet I of 4 Name: ________________________ Date: ________

Media Assistant Name:________________________

Media Assistant NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF~ you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(I) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Ensure there is sufficient media information for distribution to the news media representatives upon their arrival.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ertry PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 70 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 2 of 4 Notes (b) Prepare a table for news releases and ensure sufficient copies of news releases issued prior to Joint Information Center activation are available.

(c) Listen to the news briefing, identify and record any unanswered questions asked by news media representatives, and give such questions to the Media Liaison after the news briefing.

(d) Assist news media representatives with their equipment.

(e) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation 2.1 Operation

[11 Greet news media representatives upon their arrival and offer available information to them.

[2] Assist news media representatives with background information without speculating about the emergency or the actions taken by PNPS or governmental agencies.

[3] Post news releases in chronological order on the News Release Board and maintain an adequate supply.

[4] Assist the Media Liaison in maintaining the Joint Emergency Public Information Board.

[5] Report to the Media Liaison all requests for interviews and all trends of questions and news media needs.

[6] Refer technical questions to the JIC Technical Advisor or recommend to the Media Liaison technical topics that may be included in the next briefing to assist the media representatives in understanding the emergency.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

":-- (/*eray. PLAN PUBLIC PROCEDURE a' INFORMATION _ ____

PROCEDURES REFERENCE USE Page 71 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 3 of 4 Notes 2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log,'and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and fa~cility badge to the new position replacement.

,**PNPS NON-QUALITY

-;, EMERGENCY RELATED EP-PI-261 Revision 3 SEntergy. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 72 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.12 MEDIA ASSISTANT Sheet 4 of 4 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from the Media Liaison tco deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Media Liaison when the area is deactivated and the Media Assistants are prepared to leave the facility.

, PNPS NON-QUALITY

_i. EMERGENCY RELATED EP-PI-261 Revision 3 En*te~rc~.O- PLAN PUBLIC PROCEDURE

  • J INFORMATION PROCEDURES REFERENCE USE Page 73 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet I of 3 Name: ___________________ __ Date: _______

A/V Assistant Name: _______________________

A/V Assistant NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation Report to the JIC, obtain an access badge, and sign in on

. [1]

the roster board.

(a) IF you area the first to arrive establish presence at the at the desk main facility, andTHEN perform the following:

(I) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center focusing on the Media Briefing Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Set up the public-address system and ensure it is operable. Refer to the floor plan under the Joint Information Ctr tab in the Emergency Telephone Directory.

PNPS NON-QUALITY

-:£[tr [ EMERGENCYPA PBI PRCuRRELATED EP-PI-261 Revision 3

  • IFRMATION PROCEDURES REFERENCE USE Page 74 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 2 of 3 Notes (b) Set up the video camera using the Media Briefing Room Sound System Wiring Diagram and ensure it is operable.

(1) Open A/V Equipment Box lock on rolling dolly to obtain A/V spare equipment, batteries, etc.

(c) Notify the Media Liaison when activation assignments are completed and the Media Briefing Room can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Verify prior to each news briefing that audio and video equipment are operable.

[2] Record (with video and audio) each news briefing held in the Joint Information Center.

[3] Record individual interviews with the Company Spokesperson upon request.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

PNPS NON-QUALmIT SEMERGENCY RELATED EP-PI-261 Revision 3 Ertry PLAN PUBLIC PROCEDURE INFORMATION _ ____

PROCEDURES REFERENCE USE Page 75 of 130 i Joint Information Center (JIC) Operations ATTACHMENT 9.13 A/V ASSISTANT Sheet 3 of 3 Notes (c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Media Liaison to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the Media Briefing Room to

--pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Notify the Media Liaison when the area is deactivated and the A/V Assistants are prepared to leave the facility.

PNPS NON-QUALITY

  • v*ftry EMERGENCY RELATED EP-PI-261 Revision 3 Eaegy PLANJ PUBLIC PROCEDURE IFRMATION __ ___

PROCEDURES REFERENCE USE Page 76 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 1 of 5 Name: ________________________ Date: ________

Phone Team Member 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center focusing on the PNPS Work Room areas (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the work area.

(b) Test telephone equipment and ensure it is operable.

PNPS NON-QUALITY f'**EMERGENCY RELATED EP-PI-261 Revision 3 Erintergy. PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 77 of 130 i Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 2 of 5 Notes.

(c) Obtain the Phone Team binder including Media/Public Inquiry - Media Referral - Media Monitoring Log (Attachment 9.19), Emergency Logs, and reference materials.

(d) Review all news releases issued to date.

(e) Receive a briefing from the Information Coordinator and/or the Inquiry Response Coordinator.

(f) Notify the Inquiry Response Coordinator when your emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

~NOTE Information approved by the Emergency Director or the Company Spokesperson is acceptable for release.

[1] Respond to inquiries about the emergency at PNPS by referring to printed material such as news releases, posted Emergency Classification level signs, Emergency Public Information Calendar, and background and reference material without speculating about emergency developments.

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Eriwtergy- PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 78 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 3 of 5 Notes

[2] Refer inquiries about activities and protective actions (sheltering and/or evacuation) to the appropriate Commonwealth or local agency and recommend that the caller tune in to the Emergency Alert System (EAS) stations (phone numbers and radio station listings are found in the Emergency Public Information Calendar).

(a) Initially respond to phone calls as follows: "Hello, this is the Pilgrim Station Joint Information Center.

May I help you?"

(b) Use the Media/Public Inquiry - Media Referral -

Media Monitoring Log via WebEOC or hard copy (Attachment 9.19) to record nature of the phone call and caller information using back of hard copy if additional space is needed.

(c) Listen for key words such as "sabotage", "injuries",

"explosion", or "fire" to determine potential for misinformation or rumor.

(d) Complete an entry on the log or hard copy for each call received. Periodically provide completed forms to the Information Coordinator and the Inquiry Response Coordinator if used.

(e) Immediately notify the Inquiry Response Coordinator of any potential misinformation or rumor calls. Periodically check with the Inquiry Response Coordinator for a status of the identified calls.

/*PNPS NON-QUALITY

....... *EMERGENCY RELATED EP-PI-261 Revision 3 EFntergy PLAN PUBLIC PRCDE

  • INFORMATION PROCEDURES REFERENCE USE Page 79 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.14 PHONE TEAM Sheet 4 of 5 Notes NOTE Phone Team phones should NOT be taken off the hook unless directed to do so.

[3] Refer legal, financial, employee, and federal government-related inquiries to the Entergy Corporate Emergency Center.

2.2 Position Turnover

[1] jF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

ATTACHMENT 9.14 PHONE TEAM Sheet 5 of 5 Notes 3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center, and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(c) Gather records and documents and turn them over to the JIC Manager.

(d) Notify the Information Coordinator when the area is deactivated and the Phone Team is prepared to leave the facility.

SPNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Erntergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 81 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 1 of 6 Name: _________________________ Date: ________

Press Reiease Writer

,NOTE Steps may be performed concurrently or out of order as deemed appropriate.

1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in, and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change, Attachment 9.29, Joint Information Center Activation Checklist, and the JIC floor plans within the Emergency Telephone Directory).

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 E=nterov. PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 82 of 130 m Joint information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 2 of 6 Notes

[3] Establish contact with the Public Information Liaison in the EOF.

(a) Determine the Emergency Classification level and plant status with the assistance of the Public Information Liaison. Use copies of the Essential Information Checklist (EP-IP-100, "Emergency Classificationand Notification"), if available, or use as a checklist for information gathering.

(b) Review and log news releases issued prior to the EOF/JIC activations.

NOTE During Security events, preapproved news releases are to be used. If~unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security Coordinator.

[4] Establish news release writing work place.

(a) Verify that word-processing computer equipment is operational.

(b) Obtain administrative supplies as needed.

(c) Verify that template information is available on the computer.

(d) Confirm availability of WebEOC to transmit and confirm news release content.

[5] Ensure a telephone communications link with the Joint Information Center and EOF podium is established.

[6] Advise the JIC Manager when your position is operational.

  • iiiPNPS NON-QUALITY
  • -.rtry EMERGENCY RELATED EP-PI-261 Revision 3

- Erteii PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 83 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 3 of 6 Notes 2.0 Facility Operation 2.1 Operation NOTE During Security events, preapproved news releases are to be used. If unavailable, it must be ensured that news releases are approved by the Incident Command Post (ICP) and the EOF Emergency Director (ED) as coordinated by the PNPS Incident Command Post (ICP) Security Coordinator.

[1] Draft news releases, in coordination with the JIG Technical Assistant, using the public information templates and available information provided by the EOF Public Information Liaison, the Information Coordinator, and the JIG Manager in accordance with WebEOC instructions and any additional available guidance.

(a) Unless superseded by breaking events, an initial draft news release announcing the activation of the Joint Information Center and other emergency response facilities as they become operational should be developed.

[2] IF updates are received from the Public Information Technical Assistant, THEN utilize information in draft news releases about emergency developments.

[3] Upon completion of a draft news release, direct the Public Information Technical Assistant to have the Company Spokesperson review its content for technical accuracy and applicability.

, PNPS NON-QUALITY

- EMERGENCY RELATED EP-PI-261 Revision 3 Enterov. PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 84 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 4 of 6 Notes

[4] Complete revisions as requested by the Company Spokesperson/JIC Technical Advisor and then transmit the reviewed news release via WebEOC or fax to the EOF Public Information Liaison for approval via signature by the Emergency Director.

(a) Receive and make revisions to news releases as requested by the ED through the Public Information Liaison.

[5] Receive copies of the signed, approved news releases on company letterhead via fax or electronically from the Public Information Liaison.

[6] Distribute and/or transmit copies of approved, signed news releases as indicated on the JIC News Release Distribution Form, Attachment 9.26.

[7] As requested, develop news bulletins for urgent news statements. Ensure the Public Information Liaison/Emergency Director is aware of their content and the intent to release the information.

[8] Develop news backgrounders to provide reference or background material as time permits. Ensure the Public Information Liaison/Emergency Director is aware of their content and the intent to release the information.

[9] Perf~orm other writing duties as requested by the Company Spokesperson or the JIC Technical Advisor.

[10] File a copy of the news release signed by the ED on the Public Information Computer for reference.

[11] Brief the Public Information Liaison on news briefings, rumors, and other emergency public information activities as appropriate.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 ntr/ PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 85 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 5 of 6 Notes 2.2 Position Turnover

[1] IF~you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

(d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Jrfr PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 86 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.15 PRESS RELEASE WRITER Sheet 6 of 6 3.0 Facility Deactivation Notes 3.1 Termination

[1] Upon notification from JIC Manager to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Ensure copies of all documents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the Information Coordinator.

(c) Notify the Information Coordinator when the area is deactivated and the news release writing staff is prepared to leave the facility.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3

- Entero~v PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 87 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 1 of 4 Name: ________________________ Date: ________

Public Information Technical Assistant 1.0 Actions For Initial Response Notes 1.1 Facility Activation

[1] Report to the JIC, obtain an access badge, and sign in on the roster board.

(a) IF you are the first to arrive at the facility, THEN establish a presence at the main desk and perform the following:

(1) Ensure any arriving federal or Commonwealth representatives have ID/credentials, log in and receive an access badge.

(2) Ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[2] Assist with activation of the Joint Information Center (see instruction in Attachment 9.17, Joint Information Center Activation/Deactivation/Shift Change; Attachment 9.29, Joint Information Center Activation Checklist; and the JIC floor plans within the Emergency Telephone Directory).

(a) Assist with the activation of the Public Information work area.

(b) Obtain administrative supplies from the mobile cabinet.

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3

' Entergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 88 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 2 of 4 Notes (c) Test all equipment including computer, scanner, printer, telephones, and fax machines and report any equipment problems to the Press Release Writer.

(d) Begin documentation of EQE Public Information activities.

(e) Report to the Press Release Writer when your emergency position can be declared operational.

2.0 Facility Operation 2.1 Operation

[1] Maintain control and distribution of public information reference materials.

[2] Assist the Press Release Writer by maintaining a record of all major events, telephone calls, status of news releases, personnel changes, and briefings, including Corporate response, if applicable.

[3] Obtain information from status boards (e.g., WebEOC, Plant Status Board, Events Board, etc.), forms, and briefings in the EQF.

(a) Brief the Press Release Writer on emergency developments using the information gathered.

C"

[4] Maintain telephone communications with the EQE Public Information Liaison.

PNPS NON-QUALITY S: EMERGENCY RELATED EP-PI-261 Revision 3 INFORMATION _____

PROCEDURES REFERENCE USE Page 89 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 3 of 4 Notes NOTE Document numbers should be assigned in numerical order using .24, JIG Transmission Log.

[5] Ensure transmission and/or distribution of all news releases, chronologies, news bulletins, news backgrounders, and other material in a timely manner (see Attachment 9.26, JIG News Release Distribution Form).

[6] Ensure draft emergency news releases are provided to the Emergency Director for his/her review and signature approval.

2.2 Position Turnover

[1] IF you are being relieved at the end of your shift or your position is otherwise being turned over, THEN perform a formal turnover as follows:

(a) Review status boards, WebEOC facility log, and other information with-the position replacement as appropriate.

(b) Provide a briefing on the emergency, radiological conditions, and any actions that have been completed or are in progress.

(c) Inform the position's immediate supervisory position and affected staff that you are transferring responsibility for the position to the replacement individual.

-. PNPS NON-QUALITY

-,*n roy EMERGENCY RELATED EP-PI-261 Revision 3

  • Enera PLAN PUBLIC PROCEDURE bi INFORMATION PROCEDURES REFERENCE USE Page 90 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.16 PUBLIC INFORMATION TECHNICAL ASSISTANT Sheet 4 of 4 '

Notes (d) Sign off at the facility roster board, ensure your replacement signs in, and turn over the position binder and facility badge to the new position replacement.

3.0 Facility Deactivation 3.1 Termination

[1] Upon notification from the Information Coordinator to deactivate the Joint Information Center facility, assist with the deactivation of the Joint Information Center and implement the following:

(a) Assist with returning the work room to pre-emergency condition; gathering all copies of news releases, bulletins, backgrounders; returning equipment to storage area.

(b) Ensure supplies, equipment, and manuals are returned to their respective areas.

(1) Ensure copies of all documents generated during the event are filed in the JIC computer under the proper date/heading.

(2) Provide logs and video recordings to the Information Coordinator.

(c) Notify the Press Release Writer when the area is deactivated and the news release writing staff are prepared to leave the facility.

S.PNPS NON-QUALITY

  • ::EMERGENCY RELATED EP-PI-261 Revision 3 Ertrv PLAN PUBLIC PROCEDURE 51 INFORMATION PROCEDURES REFERENCE USE Page 91 of 130 Joint Information Center (JIC) Operations

'ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATION/SHIFT CHANGE Sheet I of 4 1.0 ACTIVATION NOTE A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIC.

[1] Activation of the Joint Information Center (JIC) is mandatory at an Alert, Site Area Emergency, or General Emergency.

[2] Joint Information Center personnel and all ERO personnel will be notified by the Everbridge ERO Notification System via pager or phone, or backup call-tree notification process.

[3] The first person to arrive at the Joint Information Center should establish a presence at the main desk, ensure any federal or Commonwealth representatives have ID/credentials, log in and receive an access badge. This person should also ensure any arriving media are detained in the receiving hall until the Logistics Coordinator arrives to assume security for the entrance and the facility is operational.

[41 All arriving Pilgrim JIC staff are responsible for initiating implementation of this Procedure and assuming command and control of activation until the JIC Manager arrives. (Refer to Attachment 9.29, Joint Information Center Activation Checklist, and JIC floor plans within the Emergency Telephone Directory.)

SPNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 SLEritery v- LNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 92 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATIONISHIFT CHANGE Sheet 2 of 4 NOTE Care should be exercised when moving furniture, equipment, or supplies during activation.

Personnel with medical disabilities or restrictions should notify the JIC Manager of their limitation(s).

[5] All Joint Information Center staff and support personnel are responsible for assisting in the activation of the Joint Information Center as directed. The following are guidelines for safe and prompt activation:

(a) Do not attempt to move heavy equipment or supplies without assistance.

(b) As personnel arrive, direct activation activities using available personnel.

[6] Joint Information Center positions shall be activated according to individual Procedures.

~NOTE Key personnel should remain in the PNPS Work Room to ensure proper communications and processing of emergency information during activation.

[7] The Joint Information Center should be operational within 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> of declaration of an Alert or higher Emergency Classification level.

[8] The Joint Information Center will be declared operational using the guidelines provided in Attachment 9.30, Declaration of JIC Operational Guidelines.

2.0 SHIFT CHANGES AT THE JOINT INFORMATION CENTER

[1] The Company Spokesperson, with the consent of the Emergency Director, shall determine the duration of emergency shifts.

[2] The Administration and Logistics Coordinator at the EOF will notify the second shift when to report and may request assistance from the Joint Information Center Logistics Coordinator.

PNPS NON-QUALITY

  • r *Y EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 93 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATION/DEACTIVATIONISHIFT CHANGE Sheet 3 of 4

[3] Upon arrival at the Joint Information Center facility, the second shift shall:

(a) Sign in on the roster board and notify the JIC Manager of their arrival.

(b) Report to their emergency position assignment or receive an assignment from the JIG Manager.

(c) Receive a briefing from the staff member they are replacing in accordance with the Position Turnover section of their Attachment.

(d) Ensure that there are adequate supplies and materials to carry out emergency duties.

(e) Notify the JIC Manager when prepared to assume emergency responsibilities.

S (f) Receive a briefing from the JIC Manager.

(g) Relieve the, previous shift and log the time responsibility was assumed.

[4] Departing Joint Information Center staff members shall complete a formal turnover in accordance with the Position Turnover section of their Attachment.

-=== Entero, PLRAN PBLI PROCEDURE PROCEDURES REFERENCE USE Page 94 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.17 JOINT INFORMATION CENTER ACTIVATIONIDEACTIVATION/SHIFT CHANGE Sheet 4 of 4 3.0 DEACTIVATION OF THE JOINT INFORMATION CENTER The Emergency Director/Recovery Director is responsible for determining when to deactivate the Joint Information Center facility.

[1] The Company Spokesperson shall coordinate with public information officials from offsite agencies in developing a recommendation to deactivate.

[2] The Emergency Director/Recovery Director shall receive a recommendation to deactivate from the Company Spokesperson.

[3] The Emergency Director/Recovery Director shall confer with the Senior Nuclear Officer or designee and/or the Company Spokesperson prior to deactivating the Joint Information Center.

[4] Deactivation of the Joint Information Center Facility shall include:

(a) Returning the facility to its pre-emergency condition.

(b) Gathering all records, logs, news releases, and video recordings and turning them over to the JIC Manager.

(c) Returning manuals, supplies, and equipment to their specific locations.

(d) Following deactivation steps in individual position Attachments.

PNPS NON-QUALIT

/* EMERGENCY RELATED EP-PI-261 Revision 3

"*'!**rt~'YTV PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 95 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.18 SPOKESPERSON AND PUBLIC INFORMATION OFFICER LIST Sheet 1 of 1 Agency Coordinator: Date:___________________________

Shift Hours: ___am/pmo to am/pmo AGENCY OR NAME TITLE COMPANY (Check for correct spelling and check for correct pronunciation) (To Use in News Briefings)

?**:rl~r[PLAN PUBLIC PROCEDURE INFORMATION -_____

PROCEDURES REFERENCE USE Page 96 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.19 MEDIA/PUBLIC INQUIRY - MEDIA REFERRAL - MEDIA MONITORING LOG Sheet 1 of I

  • Eriterov--PLAN PUBLIC PROCEDURE 0, INFORMATION PROCEDURES REFERENCE USE Page 97 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.20 INTENTIONALLY LEFT BLANK Sheet 1 of 1

PNPS NON-QUALITY f,* EMERGENCY RELATED EP-PI-261 Revision 3 E~ntergy. PLAN PUBLIC PROCEDURE INFORMATION _____

PROCEDURES REFERENCE USE Page 98 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.21 JOINT INFORMATION CENTER SIGN-IN FORM Sheet 1 of 1 Name Affiliation Contact Media Rep.

Information

____ I ____ I ___ I ____

+ + 4 4 +/- 4

  • °:*P N PS NON-QUALITY

.- y EMERGENCY RELATED EP-PI-261 Revision 3

.... *.r'tery PLAN PUBLIC PROCEDURE

~ INFORMATION PROCEDURES REFERENCE USE Page 99 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.22 AGENCY COORDINATOR COORDINATION MEETING CHECKLIST Sheet 1 of 1 Time for proposed news briefing:________

INITIALS

_____ Notify MEMA and MDPH of Coordination Meeting and News Briefing Time

_____Notify Federal Agencies of Coordination Meeting and News Briefing Time

_____Verify JIC Manager has notified the following:

[]Public Information Liaison (Emergency Director)

[]Media Liaison

_____Ensure Company Spokesperson is aware of any rumors.

PNPS NON-QUALITY

  • - ~EMERGENCY RELATED E-I21Rvso

.... EI/*b.t* e~rt/, PLAN PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 100 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.23 STATUS BOARD RECORD FORM Sheet 1 of I Status Board Record Form Page________

Name ________________________ Date________

Time Event 0 S

S ... PNPS NON-QUALITY

  • E* itergyP/ PA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 101 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.24 JIC TRANSMISSION LOG Sheet I of I JIC Transmission Log Page____

Name ____________________ __ Date ________

News PI CEO MEMA MOPH NRC NRC Comments Release Liaison Region I Bethesda Number sent sent sent sent sent sent Verify Verify Verify Verify Verify Verify

.1- 4 I 4 1 + 1 4 1 4- 4 r -t 1 4 I + 4

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Rvso J:......

i~fer.oy. LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 102 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.25 JIC DOCUMENT/DUPLICATION LOG Sheet I of I JIC Document/Duplication Log Page____

Name _____________________ Date________

Abbreviations:

NR = news release FAX =facsimile B = bulletin EM = email CH = chronology REV = revision

- Check One Time Document Name & Number Draft Final Copied Number Received/Copied & Comments 0 0

  • PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Rvso Ertegy F PNLAN PUBLIC PROCEDURE IFRMATION ______

PROCEDURES REFERENCE USE Page 103 o 3 Joint Information Center (JIG) Operations ATTACHMENT 9.26 JIC NEWS RELEASE DISTRIBUTION FORM Sheet I of 1 Note time that Note time that distribution =8distribution -

is coplete5is

_ completed E News Release # Time * - ° 8 *o NesRelae# Time S ._

  • 8

°E o'- o3 LU

- O -- -=

0 OC 2=

o~

%L "o E--

oCu 0  % -%

0o)

-- C.) * -

a (a.Cpe) ) 02 20 1~ 1 , 01 2. 2 201)

  • PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Enirterigy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 104 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 1 of 7 If conducting a drill, open and close news media briefing with "THIS IS A DRILL".
1. My name is ________, Pilgrim Nuclear Power Station Company Spokesperson.

We are holding this briefing to provide you with current plant status and activities being taken in response to the events at Pilgrim Station.

2. At _____am / pm (EST) today, Pilgrim Station declared a/an:

i1 Unusual Event i1 Alert Li Site Area Emergency il General Emergency due to:

3. The plant is presently at______ % power level and plant personnel are in the process of:

and investigating the cause.

4. Outside Assistance has/ has not been requested (if so) as follows:_____
5. There has / has not an Emergency Radioactive Release as a result of this incident.
6. Review events that lead to the current event status (begin with most recent):

Previous event: _____________declared at: _________

Previous event: _____________declared at: _________

  • !* ,PNPS NON-QUALITY
  • =EMERGENCY RELATED EP-PI-261 Revision 3 Er*,*ytergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 105 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 2 of 7
7. Additional Items:

Notes:

Recent plant history:_______________________________

Continuous operationdays:

Other recent events: _____________________________

Security related issues The public information officer from Incident Command will provide information on any security issues related to this event.

Conservative decisions In support of the main goal of protecting public health and safety, many of the actions that are taken in a radiological emergency response by Entergy officials are precautionary and reflect a very conservative decision-making process.

FOR DRILL ONLY: Drill Time Compression The timeline of events associated with the drill scenario has been significantly and unrealistically compressed. In an actual emergency it is expected that the events we will likely be responding to today would develop over a much longer time period. Because of the exercise criteria it is necessary to compress these events into a very short exercise.

FOR FIRST BRIEFING ONLY: JIC objective:

To present to you accurate information as quickly as possible. Consistent with that objective, we are now going to return to communicate with respective command centers to gather the latest information. In the mean time, ( .)is the JIC Media Liaison and available to gather additional questions that you may have. We expect the next briefing to be in about one hour or sooner if developments warrant. Thank you.

-" Eritergyv PLNPBI PROCEDURE PROCEDURES REFERENCE USE Page 106 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 3 of 7 ADDITIONAL ITEMS FOR CONSIDERATION:

SHUTDOWN The Pilgrim plant automatically shut down at (insert time) due to (.insert reason).

The Pilgrim plant was manually shut down at (insert time) due to (.insert reason).

All systems functioned as designed.

The Pilgrim plant is in a safe shutdown cooling condition.

The Pilgrim plant is in a safe shutdown condition.

The Pilgrim plant continues to remain in a safe shutdown condition.

Redundant safety systems are available.

EMERGENCY CLASSIFICATIONS The plant continues to be at a/an (insert emergency classification) classification level.

The Nuclear Regulatory Commission has defined the levels of emergency in increasing order of severity as Unusual Event, Alert, Site Area Emergency, and General Emergency.

... PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Erntergy. PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 107 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY' SPOKESPERSON BRIEFING SCRIPT Sheet 4 of 7 EMERGENCY FACILITY ACTIVATION The Emergency Operations Facility (EQE), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated.

The Emergency Operations Facility (EOF), the Technical Support Center/Operations Support Center (TSC/OSC), and the Joint Information Center (JIC) have been activated and are operational.

The Emergency Operations Facility (EOF) has been activated and is operational. The EOF is a central facility for evaluation and coordination of all Entergy Pilgrim activities in response to an emergency. In addition to providing overall management of the station's emergency response, all coordination of emergency response activities with federal and Commonwealth agencies is conducted from this facility.

The Joint Information Center located at Entergy's Industrial Park Training Center, 71 Armstrong Road in Plymouth, Mass., has been activated and is operational. The Joint Information Center is a joint facility established by Entergy, the Commonwealth, and federal agencies to provide a central location for news media representatives to get official information about the emergency events. Identification, including news affiliation, is required for admission. Entergy, state, and federal officials are available at the Joint Information Center and news conferences are being held at regular intervals. Entergy's company spokesperson located at the Joint Information Center is (insert name).

All plant emergency facilities are operational and monitoring of plant conditions continue.

Notification of facility activation(s) has/have been made to all appropriate federal, state, and local agencies and officials.

... *P N PS NON-QUALITY

  • ,,EMERGENCY RELATED EP-PI-261 Revision 3 En=='-,tl~*I era" PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 108 of 130 Joint Information Center (JIG) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 5 of 7 RADIATION NO RELEASE IN PROGRESS There has been NO release of radiation to the environment associated with this event.

Plant officials dispatched several monitoring teams to confirm no radiation has been released to the environment. These teams report no radiation readings above the normal background levels.

Based on current conditions, Entergy officials have not made any protective action recommendations to the state. Examples of protective action recommendations include sheltering and/or evacuation.

RELEASE IN PROGRESS There has been a release of radiation associated with this event. Plant officials have dispatched several monitoring teams and they report no radiation above the normal background levels.

A radioactive release associated with this event is now in progress. Offsite radiation teams are taking offsite radiation readings in the areas around the plant. The release is within federally-approved operating limits.

Pilgrim's containment structure is containing all potential radiation inside the plant. The primary and secondary containment structures are robust barriers designed to prevent a radiological condition from affecting the general public.

Elevated radiation levels have been detected at the plant's main stack radiation monitors. The main stack radiation monitors continuously monitor the discharge Of any radiation. Releases through the main stack go through a filtering system.

Appropriate actions are being taken to limit releases to the environment.

The release is not expected to exceed EPA Protective Action Guidelines (PAGs) that provide direction for protective actions by the state to the general public based on projected dose.

Entergy officials have made some protective action recommendations to the state including (insert whether it includes sheltering and/or evacuation as appropriate) based on (include reason as applicable).

...

  • EMERGENCY RELATED EP-PI-261 Revision 3 SEnter 1oy PLAN PUBLIC PROCEDURE "INFORMVATION _____

PROCEDURES REFERENCE USE Page 109 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 6 of 7 The release can be reasonably expected to exceed EPA Protective Action Guidelines (PAGs) offsite for more than the immediate plant site area. EPA Protective Action Guidelines provide direction for protective actions by the state to the general public based on projected doses.

PLANT PERSONNEL There have been no injuries, contaminations, or overexposures to personnel at the plant.

All plant personnel have been accounted for at the Pilgrim site.

Due to the declaration of a (insert emergency classification), all nonessential personnel have been evacuated to an offsite facility/assembly area.

An accountability of all Pilgrim site personnel is currently in progress.

EMERGENCY NOTIFICATIONS AND RESPONSES Notifications have been made to all appropriate federal, state, and local agencies and officials.

No offsite assistance has been requested Offsite assistance has been requested through the appropriate emergency management process (insert agency if known) due to (insert reason).

There have no protective action recommendations made to the state at this time. Examples of protective action recommendations include sheltering and/or evacuation.

Protective action recommendations including (insert sheltering and/or eyacuation information as applicable) have been made by Entergy to the state.

PNPS NON-QUALITY

  • !=EMERGENCY RELATED EP-PI-261 Revision 3 Eritergy NFORMATION POCDE PROCEDURES REFERENCE USE Page 110 of 130 m Joint Information Center (JIC) Operations ATTACHMENT 9.27 COMPANY SPOKESPERSON BRIEFING SCRIPT Sheet 7 of 7 RECOVERY Officials at the Pilgrim Nuclear Power Station report that the plant status has been downgraded to a/an (insert emergency classification) level.

There is no longer any release of radiation from the plant associated with this event.

PR Closing:

Entergy's online address is www.entergy.com Entergy Nuclear's on-line address is www.entergy-nuclear.com

ATTACHMENT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet I of 2 Briefing # _____ Time began: ______

If conducting a drill, open and close news media briefing with "THIS IS A DRILL"

1. My name is _________.I am the Media Liaison for the Pilgrim Nuclear Power Station.

This news briefing is being held to provide current information on the (simulated) emergency at the Pilgrim Nuclear Power Station which is currently in a/an:

SUnusual Event

  • Alert [* Site Area Emergency [7 General Emergency
2. We will begin this briefing with a very brief rundown on:
a. Plant conditions by our Company Spokesperson, assisted by the JIC Technical Advisor as needed, followed by:
b. Incident Command response actions (if present for Security event) and,
c. Offsite Emergency response actions by the Commonwealth of Massachusetts and the NRC (if present).
3. We will now provide an update and information regarding any previous questions.
a. Repeat question(s) asked - provide answer(s).

l ~NOTE '

The names of the spokesperson/public information officers are recorded on Attachment 9.18, Spokesperson and Public Information Officer List.

... PN PS NON-QUALITY

  • IEMERGENCY RELATED EP-PI-261 Revision 3 Entergoy PLAN PUBLIC PRCDE PROCEDURES REFERENCE USE Page 112 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.28 MEDIA LIAISON MEDIA BRIEFING SCRIPT Sheet 2 of 2
4. Now we will provide an opportunity for thee following organizations represented here today to provide their individual updates. (Introduce individuals in the order provided below unless events dictate otherwise):

NAMES Incident Command (For Security Event) ( )

Pilgrim Nuclear Power Station ( )

MEMA ( )

MDPH ( )

FEMA )

Nuclear Regulatory Commission ( )

Other: (

5. These representatives necessary clarifications have a few the regarding minutes to answer response questions by their or provide respective any I would agencies.

ask that you raise your hand and direct your questions to me and I will direct them to the appropriate spokesperson. I would also appreciate it if you would state your name and your news media affiliation if appropriate.

6. Closing News Media Briefing One more question....Quick summary of events...

Residents should continue to tune to Emergency Alert System (EAS) stations which are posted here and refer to the Emergency Public Information Calendar for Pilgrim Station.

Additional background information is available in brochures and pamphlets distributed within the room.

The Media Liaison, _________ , is available to answer background questions between news media briefings.

Recognize that some still have questions, but it is necessary to return to prepare for next briefing.

The next news media briefing will be at _____

ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet I of 13 JOINT INFORMATION CENTER ACTIVATION CHECKLIST NOTES

1. Steps may be performed concurrently or out of order as deemed appropriate.
2. A goal of 2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br /> for the facility to be operational under optimum conditions has been established for the JIC.

Storage Areas - Overview of Joint Information Center Setup All Rooms Name ________________________ Date________

NOTES

1. As quickly as possible, the Logistics Coordinator establishes access control for the Joint Information Center (JIC) and ensures all JIC staff are registered and badged.
2. Only Entergy/PNPS and Commonwealth/federal personnel will be allowed to set up the Joint Information Center.
3. An Entergy/PNPS Employee Roster is located in the Emergency Telephone Directory (ETD).

Action Initials /Time

[1] Obtain key from red key box behind reception desk. Unlock door to first floor storage area.

[2] Obtain Joint Information Center Activation Checklists (from this Procedure) and Joint Information Center floor plans

[from the Emergency Telephone Directory (ETD)] located on the outside of supply cabinet in the first floor storage area.

Additional copies may be obtained from individual position binders and the ETD.

____________ / __________

  • , :,,PNPS NON-QUALITY
  • EMERGENCY RELATED EP-PI-261 Revision 3 PLAray N PUBLIC PROCEDURE IFRMATION PROCEDURES REFERENCE USE Page 114 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JoINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 2 of 13 Storage Areas - Overview of Joint Information Center Setup All Rooms (Cont.)

Action Initials / Time

[3] Open JIC Registration Kit available on the shelf behind the reception desk.

[4] Deliver all equipment and materials from the first floor storage area and second floor PNPS Work Room to

/______

designated locations in accordance with the Joint Information Center floor plans (on the first floor: Media Phone Room, Media Briefing Room; on the second floor:

Commonwealth/Federal Work Room).

/______

[5] Ensure availability of second floor Media Monitoring Room.

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Er4 i,rtergy-- PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 115 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 3 of 13

[6] Set up each Joint Information Center area and ensure the operability of all equipment as quickly as possible, starting with the PNPS Work Room. Other areas should be set up as additional Joint Information Center staff arrive. See sheet numbers and corresponding areas below. ____________ I __________

Sheet(s) Area 3 First Floor: Registration Area 4-6 Second Floor: PNPS Work Room 7 Second Floor: Media Monitoring Room 8,9 Second Floor: Commonwealth/Federal Work Room 10,12 First Floor: Media Briefing Room 13 First Floor: Media Phone Room

... PNPS NON-QUALITY

i*.;~*EMERGENCY RELATED EP-PI-261 Revision 3
  • =Brinerov PLA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 116 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT iNFORMATION CENTER ACTIVATION CHECKLIST Sheet 4 of 13 First Floor - Registration Area Name Date Action Initials / Time

_______/____

[1] Open Registration Kit from behind reception counter.

[2] Remove PNPS/Entergy Employee Roster, JIC Sign-In Form (Attachment 9.21), badges, and other supplies (markers, pens, clipboard) and place on reception desk.

[3] Document any supply problems below and notify the Joint Information Center Manager upon his/her arrival.

Equipment/Telephone Problem (AFTER REGISTRATION AREA IS SET UP, PROCEED TO SECOND FLOOR - PNPS WORK ROOM CHECKLIST.)

PNPS NON-QUALITY SEMERGENCY RELATED EP-PI-261 Revision 3 Enh terav.0, PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 117 of 130 Joint information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 4 of 13 Second Floor - PNPS Work Room Name Date NOTES

1. Messages from the EOF should be taken for the Company Spokesperson or the JIC Manager and delivered upon their arrival. Ifany initial news releases have been issued, they should be reviewed and incoming Joint Information Center staff briefed.
2. Joint Information Center Activation Checklists and Joint Information Center floor plans should be distributed as necessary (additional checklists may be found in the Forms File or individual position binders; floor plans are in the Emergency Telephone Directory (ETD)).

Action Initials / Time

[1] Ensure PNPS Work Room telephones are operational.

[2] Assume command and control until the JIC Manager or the JIC Information Coordinator has arrived and ensure arriving Joint Information Center staff set up work areas simultaneously (on the first floor: Registration Area, Media Phone Room, Media Briefing Room; on the second floor:

PNPS Work Room, Commonwealth/Federal Work Room, and Media Monitoring Room).

[3] As Joint Information Center staff arrive, ensure they sign in __________

on the roster board.

  • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Er,tpr v.b, PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 118 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 5 of 13 Second Floor - PNPS Work Room (Cont.)

NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. Telephones may be tested by calling one to another.
3. Fax machines may be tested by sending a document from one to the other.

Action Initials / Time

[4] Ensure remaining PNPS Work Room telephones are connected and tested. Document any problems or failures on Sheet 6 of this Attachment. ____________ I __________

[5] Ensure fax machines are connected and tested. Document any problems or failures on sheet 6 of this Attachment.

___________ I __________

[6] Ensure printers and copiers are operable and that paper and other supplies are available. ____________ / __________

[7] Initiate WebEOC for the PNPS Work Room in accordance with the JIC Log Keeper position binder. ___ / ___

[8] Ensure clocks are properly set as confirmed by the JIG Manager through the EOF. ____________ / __________

[9] Document any other inoperable equipment on Sheet 6 of this Attachment and notify the Joint Information Center Information Coordinator of equipment or telephone problems upon his/her arrival. ___ I ___

...

  • P NPS NON-QUALITY
    • = EMERGENCY RELATED EP-PI-261 Revision 3 Entej*.r~orV. PLAN PUBLIC PROCEDURE O ~INFORMATION -_____

PROCEDURES REFERENCE USE Page 119 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 6 of 13 Second Floor - PNPS Work Room (Cont.)

Equipment/Telephone Problem (AFTER PNPS WORK ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE PNPS MEDIA MONITORING ROOM.)

PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 EPLANgyPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 120 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT iNFORMATION CENTER ACTIVATION CHECKLIST Sheet 7 of 13 Second Floor - PNPS Media Monitoring Room Name Date Action Initials / Time

[1] Ensure Media Monitoring Room telephones are connected and tested. Document any problems or failures below.

_____________ / ___________

[2] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

____________ I __________

[3] Turn on televisions in accordance with set-up instructions on wall using remote attached to the wall.

_____________ I ___________

[4] Document any other inoperable equipment below and notify the JIC Manager of equipment or telephone problems upon his/her arrival. _____________ / ___________

Equipment/Telephone Problem (AFTER PNPS MEDIA MONITORING ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE COMMONWEALTH/FEDERAL WORK ROOM.)

    • PNPS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Ertrv PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 121 of 130 Joint Information Center (JIC) Operations3 ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 8 of 13 Second Floor - Commonwealth/Federal Work Room Name ________________________ Date________

Action Initials / Time

[1] Deliver the Commonwealth/Federal Work Room supply cart to Classroom 2. ___ __

[2] Move classroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture may be relocated._______/ _____

[3] Ensure status and sign-in boards are in place and have markers and erasers. /____I NOTES

1. Telephone and fax machine jacks are labeled with emergency phone numbers.
2. Telephones may be tested by calling one to another.
3. Fax machines may be tested by sending a document from one to the other.

[4] Ensure Commonwealth/Federal Work Room telephones are connected and tested. Document any problems or failures on Sheet 9 of this Attachment. ____________ / __________

[5] Ensure fax machines are connected and tested. Document any problems or failures under on Sheet 9 of this Attachment. ____________ / __________

[6] Ensure designated copier is operable and that paper and other supplies are available. ____________ / __________

,?%P NPS NON-QUALITY

'  ::*, EMERGENCY RELATED EP-PI-261 Revision 3

-::: Elrit',erg-.y PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 122 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 9 of 13 Second Floor - Commonwealth/Federal Work Room (Cont.)

Action Initials / Time

[7] Initiate PNPS WebEOC for the Commonwealth/Federal Work Room in accordance with the JIC Agency Coordinator position binder. ____________ / __________

[8] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF. ____________ / __________

[9] Document any other inoperable equipment below and notify the JIC Agency Coordinator of equipment or telephone problems upon his/her arrival. ____________ / __________

Equipment/Telephone Problem (AFTER COMMONWEALTH/FEDERAL WORK ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA BRIEFING ROOM.)

  • ii*PNPS NON-QUALITY SEMERGENCY' RELATED EP-PI-261 Revision 3 Fn'tlerov

~~bJ PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 123 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT iNFORMATION CENTER ACTIVATION CHECKLIST Sheet 10 of 13 First Floor - Media Briefing Room Name Date Action Initials / Time

[1] Deliver Media Briefing Room boards, signs, kits, Procedures, graphics, media information cart, and supplies from the storage area to Classroom 4. _______/____

[2] Move classroom furniture to approximate the Joint Information Center floor plan found within the Emergency Telephone Directory although tables may be retained as needed. If necessary, surplus furniture may be relocated.

___________ I _________

NOTES

1. Telephone jacks are labeled with emergency phone numbers.
2. Phone extensions for individual positions are displayed on the floor plan.

[3] Ensure Media Briefing Room telephones are connected and tested. Document any problems or failures under Step [12]

of this listing.

____________ / __________

[4] Ensure signs and status boards are in place and have markers and erasers. ___________ I __________

=ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST

,Sheet 11 of 13 First Floor - Media Briefing Room (Cont.)

NOTE The 50-Mile EPZ map should not be displayed unless requested by the MEMA Public Information Officer or Company Spokesperson..

Action Initials / Time

[5] Ensure easels and Media Briefing graphics Room. are displayed The 10-mile EPZ mapin the frontbeof the should located near the MEMA Public Information Officer for easy reference. The PNPS site diagram may be located on an easel near the Company Spokesperson. ____________ / __________

[6] Ensure correct Emergency Classification Level placard is displayed on Offsite Public Information Board #2 according to floor plan diagram within the Emergency Telephone Directory. ___ / ___

[7] Ensure nameplates and podium are placed on tables in front of room. ____________ / __________

[8] Ensure Entergy and Commonwealth/federal news releases are posted on the Joint Public Information News Release Board according to floor plan diagram in the Emergency Telephone Directory. ____________ / __________

[9] Ensure audio/video equipment is set up according to the layout diagram and tested. ___________ / __________

  • l.EMERGENCY RELATED EP-PI-261 Revision 3 Frterov.

~-bJ PLAN PUBLIC INFORMATION PROCEDURE PROCEDURES REFERENCE USE Page 125 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JoINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 12 of 13 First Floor - Media Briefing Room (Cont.)

Action Initials / Time.

[10] Ensure the public-address audio system is operable in each room. Speakers with volume controls are located in the Media Briefing Room, Media Phone Room, PNPS/Entergy Work Room, Media Monitoring Room, and Commonwealth/Federal Work Room. ____________ I __________

[11] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF.

___________ I __________

[12] Document any other inoperable equipment below and notify the Joint Information Center Manager of equipment or telephone problems upon his/her arrival. ____________ / __________

Equipment/Telephone Problem (AFTER MEDIA BRIEFING ROOM IS SET UP, CONTINUE TO ASSIST WITH SET-UP OF THE MEDIA PHONE ROOM.)

  • %PN PS NON-QUALITY
  • EMERGENCY RELATED EP-PI-261 Revision 3 En*""°*ter-gy- PLNPUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 126 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.29 JOINT INFORMATION CENTER ACTIVATION CHECKLIST Sheet 13 of 13 First Floor - Media Phone Room Name ________________________ Date________

Action Initials / Time

[1] Deliver the Media Phone Room kits to the lunchroom. ____/ __

[2] Move lunchroom furniture to approximate the Joint Information Center floor plan. If necessary, surplus furniture may be relocated. ___/__

NOTE Telephone jacks are labeled with emergency phone numbers.

[3] Ensure Media Phone Room telephones are connected and tested. Document any problems or .failures below. ____________ / __________

[4] Ensure clocks are properly set as confirmed by the JIC Manager through the EOF. ____________ / __________

[5] Document any other inoperable equipment below and notify the JIC Manager of equipment or telephone problems upon his/her arrival. ____________ / __________

Equipment/TelephonePrbe Problem

SPNPS NON-QUALITY S* EMERGENCY RELATED EP-PI-261 Revision 3

    • Entergy LA PUBLIC PROCEDURE PROCEDURES REFERENCE USE Page 127 of 130 i ~Joint Information Center (JIC) Operations ATTACHMENT 9.30 DECLARATION OF JIC OPERATIONAL GUIDELINES Sheet 1 of 1 The following criteria have been established to assist the Company Spokesperson in determining Joint Information Center (JIC) operational status:
1) The following positions have been filled. To fill a vacancy, refer to Attachment 9.31, Filling An ERO Vacancy During Facility Activation/Operation. Initials / Time

_______/_____

a) Company Spokesperson

_______/____

b) JIC Manager

_______/_____

c) Information Coordinator d) Inquiry Response Coordinator _______/____

e) Logistics Coordinator

2) Communications between the JIC and the EOF have been established.
3) Offsite Public Information Officers (i.e., Commonwealth), if present at the JIC, have been notified by the Company Spokesperson of the pending declaration of the JIC being operational.
4) Once the JIC has been declared operational, the JIC Manager or designee should perform the following:

a) Announce to the JIC and offsite agency staffs that the JIC is now operational. ____________ I __________

b) Ensure the EOF is informed of the time the JIC was declared operational. ___________ / _________

c) Ensure the Logistics Coordinator and the Media Liaison are informed to prepare for news media entry to the Media Briefing Room. ____________ / __________

d) Allow media representatives to proceed to the Media Briefing Room. _____________ / ___________

f**PNPS NON-QUALITY

~ E.nterog. UVPLAMNTIG PROCEDURE PROCEDURES REFERENCE USE Page 128 of 130 Emergency Operations Facility (EOF) Operations7 ATTACHMENT 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATIONIOPERATION Sheet I of 2

[1] If an ERO position is not filled during the EQE activation/operation, the facility manager (if possible, a non-on-call facility manager) should take the following action to fill the vacancy to ensure the facility can perform its assigned function and the facility can be made Operational within the time requirements established in the PNPS Emergency Plan.

NOTE Vacant positions can be filled using ERO members from other emergency response facilities.

  • If possible, select a person to fill the position with any individual qualified for that position. This person does not need to be the on-duty person. In an all-call activation, the first responder to arrive for a position should take the position until the on-duty person arrives.
  • If possible, fill the position with a person previously qualified for the vacant position. This fill-in person may have a new ERO position for which there is adequate ERO staffing.
  • If possible, select a person from the extra ERgO members reporting that are responsible for performing the facility function (i.e., dose assessment, communication, administrative support, etc.) as the vacant position.
  • If possible, the person selected should be from a higher position in the reporting chain of the vacant position (i.e., Engineering Coordinator to fill for a Mechanical/Electrical/l&C Engineer, Emergency Plant Manager to fill for a TSC Manager, EOF Manager to fill for an EOF Communicator, etc.).
  • If none of the above steps are possible, fill the position with a person who is technically qualified to perform the assigned task and can use the position book, checklist, etc., as their guide. As an example, a Maintenance supervisor not yet qualified in the ERO could be assigned as the Maintenance Team Coordinator.

Although this approach is the least desirable, the goal is to activate the EQE as soon as possible to support mitigation of the event.

  • , PN PS NON-QUALITY EMERGENCY RELATED EP-PI-261 Revision 3 Er-it~lergy PLAN PUBLIC PROCEDURE INFORMATION PROCEDURES REFERENCE USE Page 129 of 130 Joint Information Center (JIC) Operations ATTACHMENT 9.31 FILLING AN ERO VACANCY DURING FACILITY ACTIVATIONIOPERATION Sheet 2 of 2

[2] Once a person is selected to fill the vacant position, perform the following:

  • Ensure the person filling the vacancy understands their new duties by having them review the position binder, checklist, etc.
  • Ensure the person filling the vacancy is wearing the appropriate badge.
  • Ensure the person filling the vacancy understands their new role in the ERO.
  • Ensure the facility lead is aware of the actions taken to fill the vacancy.
  • Contact the Administration and Logistics Coordinator in the EOF and instruct him/her to locate someone from the vacant position and have them report immediately to the facility.

[3] If the vacant ERO position is the facility manager position, then this responsibility would become the facility lead's responsibility. This responsibility can be delegated.

A ATTACHMENT 9.32 DOCUMENT CROSS-REFERENCE Sheet 1 of I This Attachment lists those documents, other than source documents, which may be affected by changes to this Procedure.

Document Number Document Title EP-PI-1 00 Policy for Emergency Public Information EP-PI-130 News Releases EP-PI-140 News Briefings EP-PI-1 80 Relocation of the Joint Information Center EP-IP-520 Transition and Recovery EP-AD-l133 Emergency Public Information Program

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