IR 05000220/1990099
| ML18038A363 | |
| Person / Time | |
|---|---|
| Site: | Nine Mile Point  |
| Issue date: | 07/12/1991 |
| From: | SYLVIA B R NIAGARA MOHAWK POWER CORP. |
| To: | NRC OFFICE OF INFORMATION RESOURCES MANAGEMENT (IRM) |
| References | |
| CON-IIT07-431-91, CON-IIT07-431A-91, CON-IIT07-431B-91, CON-IIT7-431-91, CON-IIT7-431A-91, CON-IIT7-431B-91 NMP1L-0595, NMP1L-595, NUDOCS 9107220034 | |
| Download: ML18038A363 (27) | |
Text
'ACCELERATEDDISTRIBUTIONDEMONSTPA.TIONSYSTEMREGULATORYINFORMATIONDISTRIBUTIONSYSTEM(RIDS)ACCESSIONNBR:9107220034DOC.DATE:-91/07/12NOTARIZED:NODOCKETFACIL:50-220NineMilePointNuclearStation,Unit1,NiagaraPowe.0500022050-410NineMilePointNuclearStation,Unit2,NiagaraMoha05000410AUTH.NAMEAUTHORAFFILIATIONSYLVIA,B.R.,NiagaraMohawkPowerCorp.RECIP.NAMERECIPIENTAFFILIATIONDocumentControlBranch(DocumentControlDesk)
SUBJECT: ForwardsresponsetoinitialSALPRepts-50-220/90-9950-410/90-99.DISTRIBUTIONCODE:IE40DCOPIESRECEIVED:LTRJENCLISIZE:TITLE:SystematicAssessmentofLicenseePerformance(SALP)ReportNOTESRECIPIENTID'CODE/NAMEPD1-1LABRINKMAN,D1INTERNAL:ACRSAEOD/DSP/TPABDEDRONRR/DLPQ/LHFBl1NRR/DOEA/OEAB11NRR/DREP/PRPB11NRR/DRIS/RSIB9ANUDOCS-ABSTRACTOGC/HDS1RGN1FILE01EXTERNALEG&G/BRYCEiJ~H~NRCPDRCOPIESLTTRENCL1"011221111111111111111111111RECIPIENTIDCODE/NAMEPD1-1PDOUDINOT,DAEOD/DOACOMMISSIONNRR'SHANKMAN,SNRR/DLPQ/LPEB10NRR/DREP/PEPB9DNRR/DRIS/RSGB9DNRR/PMAS/ILRB12OgDIR~~~RE~LE03LSTLOBBYWARDNSICCOPIESLTTRENCL111111551111111*11111111111NOTETOALL"RIDS"RECIPIENTS:PLEASEHELPUSTOREDUCENAMASTE!CONTACT"THEDOCUMENTCONTROLDESK,ROOMPl-37(EXT.20079)TOELIMINATEYOURNAMEFROMDISTRIBUTIONLISTSFORDOCUMENTSYOUDON'TNEED!TOTALNUMBEROFCOPIESREQUIRED:LTTR32ENCL31ADDS
7NIAGARAZM@HAWKNIAGARAMOHAWKPOWERCORPORATION/301PLAINFIELDROAD,SYRACUSE,NEWYORK13212/TELEPHONE(315)428-7494B.RalphSylviaExecutiveVicePresidentNuclearJuly12,1991NMP1L0595U.S.NuclearRegulatoryCommissionAttn:DocumentControlDeskWashington,D.C.20555NineMilePointUnit1DocketNo.50-220DPR-63NineMilePointUnit2DocketNo.50-410NPF-69
SUBJECT: SYSTEMATICASSESSMENTOFLICENSEEPERFORMANCERESPONSEGentlemen:ThislettertransmitsNiagaraMohawkPowerCorporation'sresponsetotheNRC'sInitialSystematicAssessmentofLicenseePerformance(SALP)ReportdatedJune14,1991.ThesewrittencommentsincorporatethediscussionswiththeNRCinthemeetingofJune28,1991attheNineMilePointTrainingCenter.Asindicatedinthemeeting,NiagaraMohawkagreeswiththeNRC'sassessment.VeappreciatetheNRC'srecognitionofsubstantialoverallimprovementinourperformanceresultingfromtheeffortsofadedicatedstaffandmanagementoversight.Increasedmanagementinvolvementandeffectiveselfassessmentatalllevelshavebeenkeyelementsofourcommitmenttoimprove.Itisclearthatadherencetotheseprincipleshasyieldedsignificantresults.PhileNiagaraMohawkispleasedwiththeimprovementstodate,webelieve'uperiorperformanceisachievableinallareas,andthereforearecommittedtocontinuingthepositivetrendsrecognizedintheSALPReportinanefforttoreachourgoal.Tomaintainthiscourse,wewillfocusonprovenmethodsandprinciples.TheStandardsofPerformancedefineexpectationsforallpersonnel,andassucharetheguidingprinciplesforpersonnelperformance.TheBusinessPlandefinesthegoalswehavesetfortheDivision,andprovidesthestrategiesforachievingthoseobjectivesanda'meansofmeasuringourprogress.Focusingonresultsintheseareaswillassurethatourperformancewillimprove.001181LL
U.S.NuclearRegulatoryCommissionPage2July11,1991Insummary,NiagaraMohawkiscommittedtoitsvisionofbecomingoneofthebestrunnuclearfacilitiesintheindustryandwillcontinueitseffortstoachieveexcellence.Verytrulyyours,B.RalphSylviaExec.VicePresident-NuclearWDB/sek001181LLXC>>RegionalAdministrator,RegionIMr.R.A.Capra,ProjectDirector,Mr.D.S.Brinkman,SeniorProjectMr.W.L.Schmidt,SeniorResidentMr.D.R.Haverkamp,ChiefReactorRecordsManagementNRRManager,NRRInspectorProjectsSectionNo.1B
NIAGARAMOHAWKPOWERCORPORATIONCommentsonInitialSystematicAssessmentofLicenseePerformance(SALP)Report50-220/90-99and50-410/90-99.001148LL
-I PLANTOPERATIONSUnit1NiagaraMohawkconcurswiththeNRC'sassessmentofUnit1PlantOperations.Wearepleasedwiththerecognitionofoverallsignificantimprovementinperformancetodateinthisarea.However,wealsoacknowledgethatcontinuedimprovementisneededtoachieveourgoalofexcellence.Tothatend,wewillcontinuetoemploythosemethodsandprogramsthathaveworked,andbuildonthesolidfoundationofprogress.StationmanagementwillcontinuetoemphasizecompliancewiththeStandardsofPerformanceastheprimarymeansofrealizingthegoalswehaveestablishedforourselves.Strongmanagementoversightanddirectionofoperationsactivitieshelpstoreinforcesupervision'sexpectations.Applyingthesameprinciplestothetrainingareahasandwillcontinuetoimprovetheoperatortrainingprogram.Management'sexpectationoferror-freeoperationwillalsocontinuetoreceivefrequentemphasisthroughpersonnelaccountabilityandself-assessmentobservations.Applicationoflessonslearnedandappropriatecorrectiveactionsasnecessarywillhelptoprecluderecurrenceofpersonnelerrors.Manyeventscitedinthereportinvolvingpoorperformanceandinattentiontodetailwereevaluatedinaccountabilitymeetings,withappropriateactionstaken,includingdisciplinaryactionwhencalledfor.Whiletheseeventswerecertainlynotconsistentwithourstandards,theywereusedasabasisforimprovingmanagementoversightcapabilitiesandself-assessmentskills.Thelessonslearnedandcorrectiveactionsidentifiedasaresultofaccountabilitymeetingshavebeenmajorcontributorstogeneralimprovementintestcontrolaswell.Thedifficultiesencounteredintheturbinetorsionaltestwerethoroughlyevaluatedandresultedinlessonsthatwereappliedtosubsequentactivitiesatbothunits.Insummary,withthecontinueduseofself-assessmenttechniquesandapplyingthelessonslearnedtosubsequentactivities,combinedwithstrongmanagementinvolvementinoperationsactivities,Niagara'ohawkisconfidentthatcontinuedimprovementwillberealizedtoachieveourcommitmenttoexcellence.Unit2NiagaraMohawkconcurswiththeSALPassessmentforUnit2-Operations.Recognitionofthesubstantiallyimprovedperformanceisviewedasoneindicationthattheinitiat'ivesundertakentocorrecttheinconsistentperformancenotedinthe1990SALPreportareworking.001148LL
Unit2OperationsisdeterminedtocontinuethepositiveperformancetrendthroughconstantvigilanceandreinforcementofourcommitmenttotheStandardsofPerformance.Managementoversightofanddirectinvolvementinday-to-dayoperationsactivities,includingtrai.ningandsimulatorobservation,helptoensureconsistentmanagementandindividualperformance.Onanindividuallevel,attentiontodetail,procedurecompliance,andpersonalaccountabilityforgctionsareexpectationsfortheentirestaff.Workingtogether,theseprincipleswillhelpusachieveourgoaloferrorfreeoperation.Recognizingandrewardingexcellence,aswellasapplyingdisciplinewhenwarranted,servestoemphasizetheimportanceofthismission.Wewillcontinueeffortstoupgradeandstrengthentheeffectivenessofcertainon-goingprograms.Forexample,theOperationsTrainingProgramAdvisoryCommitteeandtheTrainingAdvisoryBoardhavebeenveryeffectivetodate.RefinementswillprovideforevenmorelongrangebenefitsfortheOperationsstaff.ProcedureupgradestoincorporatetheguidanceinthenewNuclearDivisionDirectivesisalsoamajorgoal.Improvementsinevaluatingplantimpactbeforeperformingfieldwork,andassurin'gpostmaintenancetestingmeetsoperabilityrequirementswillbeincorporatedinproceduresaswell.AdequatestaffingandcareerdevelopmentarerecognizedasessentialtothesuccessoftheOperationsImprovementProgram.Theimprovementsachievedintheseareaswillbecontinuedandreflectedindecisionspertainingtoright-sizingtheNuclearDivision.TheNRC'sassessmentoftheUnit2EmergencyOperatingProcedures(EOP's)isaccurate.TheEOP'saretechnicallycorrect,wellunderstoodbytheOperationsstaffandcapableofbeingimplemented.Thenoteddeficienciesarebeingaddressedinaccordancewithanactionplan.Wearecommittedtocorrectallthesupportprocedurespriortostartupfollowingthesecondrefueloutage.Litannunciatorscontinuetorequireandreceivehighlevelattention.Progressisbeingmade,asevidencedbyareductioninthedailyaverageoflitannunciatorstoapproximately30.Thisnumberisstillunsatisfactoryandinconsistentwithourgoalofablackboard.EngineeringandMaintenanceresourcesarebeingdirectedtowardreducingthenumbersfurther.AnnunciatorworkisaprimetopicatthedailyplanningmeetingandthePlantManager'morningmeeting.Insummary,Unit2Operationscanandwillcontinuetoimprove.Increasedexperience,coupledwithprideinitsabilitiesandaccomplishmentsatalllevels,hasresultedinastrongandeffectiveorganization.TheOperationsStaff,supportedbyStationmanagement,clearlyrecognizesitsroleandresponsibilityforsettingtheprioritiesandoverallstandardsofperformancefortheUnit2workforce.Safe,conservative,andteamorientedoperationsinaccordancewithproceduresisthestandardadoptedbythestationworkforce.001148LL
RADIOLOGICALCONTROLSNiagaraMohawk'sassessmentoftheRadiologicalControlsfunctionalareaisconsistentwiththatoftheNRCstaff.Weappreciateyourrecognitionofprogramstrengthsandtheconstructivecommentsoffered.Webelievethattheradiationprotectionprogramisfundamentallystrong,withadditionalattentionrequiredtocontinueperformanceimprovement.Focusingincreasedattentiononprogramweaknessesidentifiedthroughself-assessmentactivitiesbytheRadiationProtection(RP)staffandtheQualityAssurancestaffisaprimarygoalforRP,StationandDivisionmanagement.TheNuclearDivisionseniormanagementteamhastakenanaggressivestandonALARAatbothunits.AnALARAActionPlanwasdevelopedandisbeingimplemented.Inaddition,arecentlyissuedNuclearDivisionDirectivestressesseniormanagement'sexpectationsregardingtheimportanceofmaintainingastrongcommitmenttoALARA.DivisionmanagementencouragessupportforALARAprogramsaspartofcomplyingwiththeIndustrialSafetyStandardofPerformance.Further,thiscommitmentwillbeincorporatedintoGeneralEmployeeTraininginthenearfuture.TheUnit2ALARAandOutageManagementgroupsareworkingcloselytocorrectproblemsencounteredduringthefirstrefuelingoutage.OutageplanningnowincludesanearlydateforfreezingworkscopesothatworkpackagepreparationandALARAplanningcanbeoptimized.Contingencyplansarebeingdevelopedforunanticipatedscopechangesandemergentwork.TherecentUnit2forcedoutagetorepairasamplelinewasagoodexampleofsupportforALARAandthebenefitsofeffectiveplanning.Exposureandoutagedurationwerebothminimized.Anumberofpositivestepshavebeentakentocorrectlapsesofcontrol.TheRPstaffisusingplantworkinspectiontourstoreviewsurveypostingsandtotakeon-the-spotcorrectiveactionsforobservedcomplianceproblems.Policychangesregardingprotectiveclothinghavealsobeenissued.'hecombinedeffectisimprovedperformanceasevidencedinpartbyadecreaseinthenumberofcontaminationoccurrences.Internalexposurecontrolprocedureshavebeenrewrittentofacilitateimplementationwithlessemphasisonsupportinginformation.Wecontinuetomonitortheeffectivenessoftheseactionsandwilladjustthecontrolsasnecessary.Postoutagedecontaminationplanshavebeenestablishedforbothunitstoaddresstheremovaloftrashandlaundryincontaminatedareas.Goalsestablishedforbothunitshavealreadybeenmet,andtheemphasisisnowoncontinuedprogressaspartofnormalhousekeepingefforts.Inaddition,administrativeprocedurechangesareindevelopmenttostrengthenresponsibilitiesandauthoritiesforresolvinghousekeepingconcerns.AsnotedintheSALPreport,effluentmonitoroperabilitycontinuestobeasignificantissue.Previouscorrectiveactionswereineffective,andnewapproachestoresolvingthedesignissuesareunderdevelopment.InclusiononthePlantManager's"Top10"listincreasedthevisibilityofthiscomplextechnicalissue.AtaskforcewasestablishedwithEngineeringtakinglead001148LL
responsibilityforprojectmanagement.Inaddition,asizeablereductioninmaintenanceworkrequestshasalsobeenachievedthroughaggressiveactionbythemaintenancestaff.Combined,theseeffortshaveledtoahigherdegree,ofreliabilityandoperabilityforthemonitors.Weexpectcontinuedemphasistoresultinresolutionofthisissue.Insummary,RadiationProtectionprogramsforUnits1and2arestrong,effectiveandfullycapableofprotectingthehealthandsafetyofthegeneralpublicandplantstaff.Continuedprogressisnecessarytoeliminatethelongstandingtechnicalissuesandbuildaprogramofconsistent,excellentperformance.MAINTENANCE/SURVEILLANCENiagaraMohawkacknowledgesandappreciatestheimprovementinmaintenanceandsurveillanceperformance'ecognizedbytheNRC.Improvementinthisareaisdirectlyattributedtofrequentandconsistentreinforcementofmanagement'sexpectationsasreflectedintheStandardsofPerformance.Specifically,criticalissuesthathavebeenaggressivelypursuedinclude:WorkcontrolimprovementsSupervisorinvolvementinfieldactivitiesAccountabilityImprovementsinmaintenancetrainingprogramsProcedureupgradesforhumanfactorsconsiderationsEnforcementofproceduralcomplianceandattentiontodetailSelf-assessmentImprovedoutagemanagementandoutageplanningWeseetheweaknesseswhichstillexistasopportunitiesandchallengestocontinuetheimprovementtrend.TheCompanyrecognizestheneedtocontinueperformanceimprovementinproceduralcomplianceandattentiontodetail.Increasedsupervisorymonitoringanduseofaccountabilitymeetingstoevaluateshortcomingswhentheyoccurhavebeenvaluableactivities.ReducingtheCorrectiveMaintenancebacklogshasbeenanimportantgoalforbothplants.SignificantreductionatUnit1wasachievedpriortoplantrestartlastsummer.ForUnit2,backlogreductiontargetswereincludedintheNuclearDivisionandBranchBusinessPlans.Appropriateresourceswereallocatedtosupporttheeffortandasignificantreductionwasrealized.New;targetsarebeingestablishedthatwillhelptoassurecontinuedmanagementattention.Changestothescaffoldcontrolprogramsateachunitwereinitiatedearlierthisyear.Wearemonitoringtheeffectivenessofthesecorrectiveactionsandwillmakeadjustmentsasnecessary.001148LL
TheMaintenanceHighPerformanceTeamhasbeenformedtoaddressimprovementsinmaintenance,includingtheidentificationofsupportrequiredfromtheentireNuclearDivision.ManagementandstafffromMaintenance,WorkControl,MaterialsManagement,Engineering,QualityAssuranceandtheExecutivestaffmeetperiodicallytoevaluatetheprogramsandtorecommendcorrectiveactions.Thefocusoftheireffortsisinfiveareas:ConductofMaintenanceMaintenanceProceduresPreventiveMaintenanceWorkControlMaterialsThisself-assessmenteffortwillhelptoenhanceperformanceinthemaintenancearea.NiagaraMohawkalsoacknowledgestheimprovedperformanceinsurveillanceandisequallycommittedtocontinuingthattrend.TheMaintenanceBranchBusinessPlanscontaingoalsfortimelyandsatisfactorycompletionoftests.Missedsurveillances,shouldtheyoccur,willcontinuetobeevaluatedthroughaccountabilitymeetings.Aswithallinstancesofinattentiontodetailorproceduralnon-compliance,aggressiveinvestigationandfrequentmonitoringoftrendsfromtheDeviation/EventReportingsystemwillbeusedtohelpcorrectperformancedeficiencies.NiagaraMohawkiscommittedtocontinuedimprovementinthemaintenanceandsurveillanceprograms.FocusingontheStandardsofPerformanceandusingthetoolsthathaveproventheirworthwillenableustodemonstratewithresultsthatsuperiorperformanceisanattainablegoal.EMERGENCYPREPAREDNESSNiagaraMohawkagreeswiththeSALPreportevaluationofouremergencypreparednessprogramascategory1,indicatingasuperiorlevelofperformance.AsstatedintheSALPreport,wehaveinthepast,andwillcontinuetoprovidestrongmanagementsupporttotheemergencypreparednessprogram.ThiscommitmentismostvisiblebywayofinclusionofemergencypreparednessactivitiesintheNuclearDivisionBusinessPlan.TheNuclearDivisionBusinessPlanandBranchBusinessPlansclearlyidentifythoseareastheCompanybelievesareessentialformaintainingtheperformancenotedintheSALPReport.ActionsincludehighlightingareasneedingattentionfortheSeniorManagers,superiordrillperformanceandsubsequentpresentationstoSeniorManagers,timelyandeffectivedrillcorrectiveactions,maintaininganeffectiveemergencypreparednesstrainingprogramandmaintainingeffectiveworkingrelationshipsbothinternallyandwithstateandlocalagencies.Wedo,however,acknowledgeshortcomingsrelativetoourOO1148LL
initialresponsetotheEmergencyResponseFacilityAppraisalitems.AlthoughtheextendedNineMilePointUnit1outageandotherfactorshadanimpactonthescheduletocompletetheseitems,wehavenowestablishednew,morerealisticgoals.Thesenewgoals,inadditiontotheestablishmentofasinglepointofaccountabilityforthecompletionofthesecommitments,willassureappropriateresponses.takeplace.SeveralstatementsmadeintheSALPreportrequireclarification.First,completionofEmergencyResponseFacilityAppraisalitemsisscheduledtooccurinlate1992,coincidentwithcompletionoftheNineMilePointUnit1refueloutage.Secondly,licensedoperatorsreceivebothclassroomandsimulatoreventclassificationandprotectiveactionrecommendationdevelopmenttrainingannually,versuseachtrainingcycleasstatedinthereport.Thecyclictrainingconsistsofemergencypreparednessimplementationonthesimulator.SECURITYANDSAFBGUARDSNiagaraMohawkconcurswiththeNRC'sSALPevaluationoftheNineMilePointSecurityprogram.TheNuclearSecurityDepartment'smissionistoprovideasecureandsafeenvironment-fortheoperationoftheunitsatNineMilePoint.Thismissionisaccomplishedona'ontinuousbasisthroughteamwork,andself-assessmentbyhighlyprofessionaldedicatedsafeguardspersonnel.TheSecurityDepartmentremainscommittedtobeingaleaderinthenuclearsecurityfieldandappreciatestheNRC'srecognitionofthiscommitment.ENGINEERINGANDTECHNICALSUPPORTNiagaraMohawkagreeswiththeassessmentandappreciatestheobservationthat"NiagaraMohawkmanagementdemonstratedadeterminationtoimproveitsperformance",andthat"overallengineeringandtechnicalsupportperformancewasgoodandgenerallyimproved."ProgressiscontinuinginimplementationofanenhancedEngineeringTrainingProgram.,EngineeringandTrainingDepartmentpersonnelhavedevelopedaprioritizedTrainingNeedsMatrixbaseduponimprovingperformance.Ascheduleisbeingfinalizedtodelivercoursesfromexistingprogramssuchastechnicalstafftrainingordevelopnewprogramsifneeded.Trainingiscommittedtocontinuetosupportthisprogram.DevelopmentoftheprograminvolvedseniormanagersfromtheEngineeringandTrainingDepartments.ForthelongstandingUnit1motorgenerator(MG)setissues,actionshavebeentakentoresolvetheproblems.Thebatterychargershavebeeninstalledandareawaitingtesting.TheReactorProtectionSystemMGsetsareplannedtobereplacedatthenextrefuelingoutage.001148LL 4Ll SeveralinitiativesareexpectedtofurtherimproveperformanceintheareaofTechnicalSupport.TheseinitiativesincluderecognitionoftheimportanceofcoordinationbetweenEngineeringandGenerationtechnicalsupportpersonnelincludingSystemEngineers.ThePlantManagers(throughtheSystemEngineers)havedevelopeda"Top10"listandactionplansarebeingimplementedforeachissuetofocusthetechnicalgroupsonthemostimportantproblems.Moreover,aspartofBranchBusinessPlans,GenerationandEngineeringmanagershaveclarifiedrolesamongMaintenance;TechnicalSupportandEngineeringpersonnel.Thisefforthelpedtoimprovecommunicationsbetweenthetechnicalgroupsandbuildastronger,teamorientedrelationship.Bymutualagreement,theteamhasinitiatedajointefforttoreducethebacklogofmodificationsforeachunit.Inthisway,aclearlydefinedandprioritizedlistofmodificationswillallowEngineeringtofocusitsresourcesonthoseissuesthataddresstheplant'sneeds.Aspartofthereorganization,Engineeringmanagerswereassignedforeachunit.Thesemanagersaredirectlyinvolvedinreviewsof"Top10"issueprogressandreductionofmodificationbacklog.MonitoringthequalityofEngineeringworkproductsisreceivingincreasedattention.Engineeringhasimplementedaperformancemeasurementsystemtotrackandimproveperformanceintheareasofschedule,costandqualityforproductsproducedbythedepartmentforitscustomers.MonthlyprogressreviewsareconductedbytheVicePresidentNuclearEngineeringandhisdirectreports.Wecontinuetoreviewproblemstowardconstantimprovement.AccountabilitymeetingswereheldforseveralissuescitedintheSALPreport.LessonsLearnedfromtheaccountabilityprocessidentifiedanumberof'roceduralimprovementsthatcouldbemadetoavoidrepetitionofinadequateorincompletereviews.Theprocedurechangeshavebeeninitiated,andtrainingoccursoncethechangesareissued.Wearecommittedtoandrecognizetheneedforcontinuousimprovement.Itisfeltthatthedescribedinitiativeswillbetterprioritizework;focusthetechnicalgroupsonthemostimportantissuesneedingresolution,reducebacklogsandtrackperformancesothathighquality,timely,andeffectiveworkistheonlywaywedobusiness.SAFETYASSESSMENT/UALITYVERIFICATIONNiagaraMohawkagreeswiththeNRC'sassessmentofourperformanceinthiskeyevaluationarea.ResultsinthisareaareagoodindicatoroftheoverallsuccessofmanagementeffortstoimproveperformanceandachieveCorporateandDivisiongoals.NiagaraMohawkiscommittedtocontinuingthepositivetrendsrecognizedintheSALPReport,andwilltakeappropriateactionstoenhanceperformancebyfocusingontheprovenmethodsandconceptsthatyieldresults.ThereorganizationinitiatedinthemiddleoftheSALPperiodwasakeystepinoureffortstomoreclearlydefinerolesandrespons'ibilitiesatalllevels.Ithasallowedtheorganizationtobemoreefficientandresponsivetotheneedsofeachplant.Forexample,eachplant'anagernowhasafullteamofsupportstaffinhischainofcommandresponsibleforday-to-dayoperation.Inaddition,theplantmanagersplayapivotalroleindeveloping001148LL
Iandimplementingdivisiongoalsthroughtheirelevatedpositionsasmembersoftheseniormanagementteam.GreatervisibilityandinvolvementoftheQualityAssuranceorganizationhasalsobeenachievedasaresultofthereorganization,andcontinuestobestrengthenedthroughdailyinteractionthroughouttheorganizationbeginningattheVicePresidentiallevelonsite.WeplantofinetunetheorganizationalstructureoverthenextseveralmonthsaswemoveforwardpithBusinessPlanactionstobenchmarkallbranchesagainstthebestintheindustry.Thiswillhelptoensurethatweultimatelyachieveastructure.capableofprovidingthehighestlevelofperformance.BusinessPlanningisthecornerstoneofeffortstofocusattentionontheNuclearDivision'isionandmission.WearebeginningthesecondcycleoftheBusinessPlanandareidentifyingcriticalissuesanddevelopingstrategieswhichwillenhanceourperformanceovertheperiod1992-1995.StrategiesforeachofthefourperformanceobjectiveswillfocusonresultstoaddresscriticalissuesfacingtheDivisionandeachplant.TheSALP'reportwhichidentifiesopportunitiesforimprovementisonesourceofcriticalissuestobeconsideredinthisprocess.WewillestablishchallengingtargetsforeachoftheBranchesthatarerealisticandmeasurable.WebeganthiscycleearlierintheyeartoensurethatdirectionfromtheDivisionlevelplanisprovidedtotheBranchManagersinsupportoftheireffortstodevelopcomplimentarybranchplans.ThisprocessputsNiagaraMohawkclearlyonthepathtoachievealevelofperformanceconsistentwithourvisionofbeingoneofthebestnuclearfacilitiesinthenation.TheBusinessPlanalso'einforcestheStandardsofPerformancebyestablishingownershipandclearresponsibilityfo'rperformanceandachievementofresults.Employeesareempoweredtodothosethingsnecessarytoimplementtheplan,andareheldaccountablefortheresults.AccountabilityMeetingshaveproventobeaneffectivemeansofreinforcingthisconceptandwillbecontinuedwhenperformancedoesnotmeetorexceedsexpectations.ThelapsesincompliancewiththeStandardsofPerformancenotedinthereportwerereviewedinaccountabilitymeetingsandlessonslearnedhavebeensharedwiththeappropriatepersonnel.NiagaraMohawk'sself-assessmentactivities,asnotedintheSALPreport,continuetoprovidevaluableinsightintomanagementeffectivenessandimplementationoftheStandardsofPerformance.Assessmentstartsattheindividuallevelwithday-to-dayevaluationsofpersonalperformance,andproblemidentificationonDeviation/EventReports(DER's).Theprocessbuildsonthisfoundationbyevaluatingworkgroupperformancethroughaccountabilitymeetings,monthlymonitoringofBranchBusinessPlans,postjobcritiques,andspecialassessmentssuchastheMaintenanceHighPerformanceTeamevaluations.Day-to-dayandperiodicassessmentsareintegratedonasemi-annualbasisduringtheInternalSALP-TypeAssessment(ISTA),whichprovidesabroadoverviewof,Divisionstrengthsandopportunitiesforimprovement.Thismulti-phaseassessmentprocesshelpsfocustheattentionofalllevelsofmanagementoncriticalissuesdeemedtobehighpriority.Resultsfromalllevelsofself-assessmentare,consideredasinputfortheBusinessPlanningprocess.001148LLi(tl'oa) I Asaresultoftheeffectiveuseofself-assessmenttechniquesandproperapplicationoflessonslearned,difficultiesencounteredintheUnit1turbinetorsionaltestwerenotrepeatedwhenthesametestwasdevelopedandconductedonUnit2.Insimilarfashion,wehavecorrectedproblemswithlicensingsubmittalsnotedinthereport.For'example,asecondTemporaryWaiverofCompliance(submittedandapprovedaftertheSALPperiod)wasdeemedtobemorecompleteandhandledmoreeffectively.Wewillcontinuetousethesetechniquestoimprovesubmittals.Anadditionalself-assessmenttechniqueusedbymanagementtoevaluateitseffectivenessisclosemonitoringoftheDERcorrectiveactionprogram.Monitoringidentificationandresolutionofindividualproblems,aswellastrendsdevelopedfromDERprogramstatisticsprovidesmanagementwithanindicationofhowwellproblemsarebeingmanaged.Withthatinformation,managerscanmakeinformeddecisionsabouttheneedtomakechangestocorrectperformancedeficiencies.NiagaraMohawkwillcontinuetoimproveitsmanagementeffectivenessthroughadditionalmanagementdevelopmenttrainingprogramsforalllevelsoftheorganization.Inparticular,theTieredLeadershipTrainingprogramwhichhasrecentlygraduateditsfirstclass,willcontinuetobeanintegralpartofmanagementtraining.IdentifyingkeyemployeesfortechnicaltrainingsuchasSROlicense/certificationwillalsocontinuetoenhancethestaffbackupcapabilityaswellassupporttheDivisionandCorporateSuccessionPlanningprograms.WearecontinuingtoworkwiththeCorporatetrainingorganizationtocoupleprogramsformutualbenefit.DevelopmentandimplementationoftheNuclearDivisionDirectivesisasignificantstepinclearlyestablishingtheSeniormanagementteam'sdirectionandexpectationsfordivisionperformance.ThiswillbefollowedbydevelopmentandimplementationofimplementingproceduresattheBranchlevel.Thiseffortwillbecloselymonitoredtoensurethatmanagementdirectioniseffectivelycarriedout.001148LL
~E4INITIALALPRERTEVIIHEET~Pae~PararahLine151InitialText...completionoftheremainingitemsinlate1991orearly1992.RevisedText...completionoftheremainingitemsinlate1992.4R~ERToaccuratelyreflectNiagaraMohawk'sscheduleforcompletionoftheseitems.~Pae~PararahLine1531,2InitialText...traininginbothclassificationandprotectiveactionrecommendationdevelopmentduringeachtrainingcycle.4...traininginbothclassificationandprotectiveactionrecommendationdevelopmentannually.ReaonforChane:Toaccuratelyreflectthefrequencyoftrainingprovidedtolicensedoperatorsinthisarea.