Text

Meeting Handout TVA Nuclear Strategic Performance Improvement Initiatives
	ML033530005
Person / Time
Site:	Browns Ferry, Watts Bar, Sequoyah, Bellefonte
Issue date:	12/15/2003
From:	; Tennessee Valley Authority
To:	; Office of Nuclear Reactor Regulation
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ML033530002	List: ML033530004; ML033530005;
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December 15, 2003 Atlanta, GA TVA Nuclear Strategic Performance Improvement Initiatives

2 Introduction

Focus on The Four Campaign

Industrial Safety

Equipment Reliability

Excellence in Human Performance

Intolerance for Equipment Deficiencies

Follow-Up from October 2002 Meeting

Closing Remarks

Open Discussion John Scalice

3 Focus on The Four Campaign

Based on an Assessment of Recent TVAN and Industry Performance Trends

- Unit Capacity Factor

- Forced Loss Rate

- Unplanned Automatic Scrams

- Fuel Reliability

- Collective Radiation Exposure

- Industrial Safety Accidents John Scalice

4 INPO Performance Index TVA Nuclear October 2003 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep BFN2 FYTD Actual 94.3 BFN3 FYTD Actual 96.0 SQN1 FYTD Actual 80.7 SQN2 FYTD Actual 79.3 WBN FYTD Actual 80.9 TVAN FYTD Actual 86.2 TVAN FYTD Target 84.1 84.5 85.6 85.7 85.7 85.8 86.5 87.4 88.1 88.8 89.1 89.8 TVAN Forecast 84.8 85.7 85.6 85.7 85.8 86.4 87.4 88.1 88.8 89.1 89.8 97.5 93.9 87.5 0

20 40 60 80 100 2001 2002 2003 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Percent Actual TVAN FYTD Actual (New Criteria)

TVAN FYTD Target (New Criteria)

TVAN Forecast Definition:

This indicator is a weighted combination of INPO's nine overall performance indicators. The index is a useful tool for management in trending overall station performance.

Contacts:

Responsible Manager: TVAN Managers Contact Person: D. K. Baker This is a Winning Performance Indicator

- All sites payout require an INPO 1 rating

- Target is 89.8

- Mid is 92.6

- Max is 95.5 Unplanned reactor trips are negatively impacting unit capability factor, unplanned automatic scrams and forced loss rate, and are impacting TVAN's INPO Index by 8.4 index points. Radiation exposure is the other major factor impacting INPO Index (4.4 index points). Fuel failures are causing a 0.3 index point loss.

COMMENTS / IMPROVEMENT PLAN BASIS GOOD Comments:

Note:

Industry comparison will be based on the 12 multisite operators.

Winning Performance Status:

TVAN is on currently better than FYTD target, and expects to meet target at end of fiscal year.

Performance Targets BFN2 91.4 BFN3 91.4 SQN1 82.7 SQN2 93.3 WBN1 90.1 TVAN 89.78 John Scalice

5 NRC Cornerstones TVA Nuclear October 2003 Browns Ferry Sequoyah Watts Bar BWR Unit 2 Unit 3 PWR Unit 1 Unit 2 Unit 1 Green Band Current

% in Trend from Current

% in Trend from Green Band Current

% in Trend from Current

% in Trend from Indicator Max Min Value Green Previous Value Green Previous Max Min Value Green Previous Value Green Previous Value Green Previous REACTOR SAFETY 0

Initiating Events Unplanned Scrams 0.0 3.0 0.9 71%

Steady 0.0 100%

Steady 0.0 3.0 1.1 63%

Steady 2.6 13%

Steady 1.8 39%

Steady Scrams with Loss of Normal Ht Removal 0.0 2.0 0.0 100%

Steady 0.0 100%

Steady 0.0 2.0 0.0 100%

Steady 1.0 50%

Steady Unplanned Power Reductions 0.0 6.0 3.4 43%

Improve 0.80 87%

Steady 0.0 6.0 1.1 82%

Steady 0.9 85%

Steady Mitigating Systems Emergency AC Power System 0.0 2.5 0.8 68%

Steady 0.8 68%

Steady 0.0 2.5 1.6 36%

Steady 1.6 36%

Steady 0.8 69%

Steady High Pressure Injection System 0.0 4.0 1.3 66%

Steady 0.7 82%

Steady 0.0 1.5 0.3 80%

Steady 0.3 80%

Steady 0.3 77%

Steady Heat Removal - RCIC/AFW 0.0 4.0 0.9 77%

Steady 0.6 84%

Steady 0.0 2.0 0.5 75%

Steady 0.5 75%

Steady 0.4 80%

Steady Residual Heat Removal System 0.0 1.5 0.5 69%

Steady 0.4 71%

Steady 0.0 1.5 0.4 73%

Steady 0.6 60%

Steady 0.5 69%

Steady Safety System Functional Failures 0.0 6.0 1.0 83%

Steady 1.0 83%

Steady 0.0 5.0 0.0 100%

Steady 0.0 100%

Steady Barrier Integrity Reactor Coolant System Specific Activity 0.0 50.0 0.00 100%

Steady 0.00 100%

Steady 0.0 50.0 0.70 99%

Steady 1.20 98%

Steady 0.1 100%

Steady Reactor Coolant System Leakage 0.0 50.0 11.1 78%

Steady 14.4 71%

Steady 0.0 50.0 0.4 99%

Steady 0.3 99%

Steady 0.4 99%

Steady Emergency Preparedness Drill / Exercise Performance 100% 90%

98%

84%

Steady 98%

84%

Steady 100%

90%

94%

38%

Steady 94%

38%

Steady 96%

63%

Steady ERO Drill Participation 100% 80%

100% 100%

Steady 100% 100%

Steady 100%

80%

100% 100%

Steady 100% 100%

Steady Alert and Notification System 100% 94%

99%

85%

Steady 99%

85%

Steady 100%

94%

99%

82%

Steady 99%

82%

Steady 99%

86%

Steady RADIATION SAFETY Occupational Radiation Safety Occupational Exp Cntl Effectiveness 0.0 2.0 0.0 100%

Steady 0.0 100%

Steady 0.0 2.0 0.0 100%

Steady 0.0 100%

Steady Public Radiation Safety RETS/ODCM Radiological Effluents 0.0 1.0 0.0 100%

Steady 0.0 100%

Steady 0.0 1.0 0.0 100%

Steady 0.0 100%

Steady SAFEGUARDS Physical Protection Protected Area Equipment 0.00 0.08 0.008 90%

Steady 0.008 90%

Steady 0.00 0.08 0.008 90%

Steady 0.008 90%

Steady 0.004 95%

Steady Personnel Screening Program 0.0 2.0 0.000 100%

Steady 0.000 100%

Steady 0.00 2.0 0.000 100%

Steady 0.00 100%

Steady 0.000 100%

Steady FFD / Personnel Reliability Program 0.0 2.0 0.000 100%

Steady 0.000 100%

Steady 0.00 2.0 0.000 100%

Steady 0.00 100%

Steady 0.000 100%

Steady 0-75% in Green Outside Green

>75% in Green Trends are based on a +/- 5%

tolerance band from the previous reporting period.

John Scalice

6 INPO Index Element Summary TVA Nuclear October 2003 Performance Indicator BFN2 BFN3 SQN1 SQN2 WBN1 Actual

% of Max Actual

% of Max Unit Capability Factor 89.6 91.2 95.0 100.0 81.7 42.0 89.3 89.6 89.0 87.6 Forced Loss Rate 2.4 94.5 0.0 100.0 1.2 100.0 7.0 38.0 2.8 89.8 Unplanned Automatic Scrams 0.4 100.0 0.0 100.0 0.0 100.0 1.7 25.5 1.8 22.3 High Pressure Safety Systems 0.020 100.0 0.007 100.0 0.00 100.0 0.003 100.0 0.002 100.0 Low Pressure Safety Systems 0.007 100.0 0.006 100.0 0.00 100.0 0.005 100.0 0.008 100.0 Emergency AC Power 0.0099 100.0 0.0099 100.0 0.019 100.0 0.019 100.0 0.012 100.0 Fuel Reliability 29.0 100.0 442.0 94.7 0.000001 100.0 0.000865 91.9 0.000569 98.5 Chemistry Index 1.06 100.0 1.05 100.0 1.02 100.0 1.02 100.0 1.0 100.0 Collective Radiation Exposure 181.0 66.1 181.0 66.1 202.6 0.0 75.0 92.6 124.2 56.1 Actual FY Target Actual FY Target Actual FY Target Actual FY Target Actual FY Target INPO Performance Index by unit 94.3 91.4 96.0 91.4 80.7 82.7 79.3 93.3 80.9 90.1 Definition:

This is a summary of the nine elements which make up the INPO Index. Shown is the current rolling value of each element and it's contribution to the overall INPO Index value. Industrial Safety was removed from the INPO Index effective January 2003.

Contacts:

Responsible Manager: TVAN Managers Contact Person: D. K. Baker Comments:

John Scalice

7 Focus on The Four Campaign

Improvement Initiatives Targeted in Four Areas:

- Industrial Safety

- Equipment Reliability

- Excellence in Human Performance

- Intolerance for Equipment Deficiencies

Theme for 2003 TVAN Team Conference

- Presentations on Vision, Strategy, and Plans for Each Focus Area (with Case Studies)

Monthly Strategic Business Council Review John Scalice

8 Industrial Safety

Goals Are to Ensure Every Employee Returns Home from Work Safely and to Achieve Top Industry Performance for Collective Radiation Exposure

- Improvement Plan Is Based on a Two-Part Strategy

Minimize Hazards in Work Place

Increase Employee Protection from Hazards

- Performance is Measured by the Industry Safety Index, Outage Safety Goals, and Comprehensive Set of Dose Measures Ashok Bhatnagar

9 Industrial Safety Plan Increase Increase Protection Protection from Hazards from Hazards Minimize Minimize Hazards Hazards in Work Place in Work Place Vision Aggressively Improve Hazard Protection Improve Work Practices and Use of Protective Equipment Strategy Plan

Work Practices

Electrical Safety Ashok Bhatnagar

Engineering

Administrative Aggressively Implement Hazard Protection Controls Every Every employee employee returns home from returns home from work work safely safely Engineering

Arc Flash Calculation

Quick Erect Scaffolding

Permanent Shielding

Chemistry Administrative

TVA Safety Manual

Glove Program

Business Decision Models Work Practices

Knowledge of Rules

Use of Dynamic Learning Activities

Use of PPE

Good Radiation Work Practices

Pre-Job Briefings

Management Observations Electrical Safety

Arc Flash Clothing

10 Industrial Safety

Safety Initiatives Include the Following:

- TVA Consolidated Safety Manual and Employee Training

- Arc-Flash Protective Clothing

- Project Approval Process with Proper Financial Consideration of Dose

- Contract Incentives for Dose Reduction

- BWR and PWR Chemistry Optimization

- Plant Modifications to Support Improved Worker Efficiency and Source Term Shielding

- Radiation Source Term Reduction Ashok Bhatnagar

11 Equipment Reliability

Goal Is to Improve Equipment Reliability to Eliminate Unplanned Reactors Scrams, Forced Outages and Power Reductions

- Performed Gap Assessment of TVAN Equipment Reliability Process Using INPO AP-913, Equipment Reliability Process Description.

- Areas Targeted for Improvement Include:

Scoping and Identification of Critical Components and Systems

Performance Monitoring

Life-Cycle Management Rick Purcell

12 Equipment Reliability

Improvement Initiatives Include the Following:

- Conduct PII Trip Sensitive Component Evaluations to Identify Critical Components

- Implement Lessons Learned from Critical Component and Systems Reviews

- Improve System Health Review Process

- Incorporate System and Component Long-Range Equipment Plans Into Business Planning Process Rick Purcell

13 Equipment Reliability 0

20 40 60 80 100 Number PM Revisions Procedure Changes Trip Warning Signs Modifications Hardware Issues Procurement Specs Admin Controls Sequoyah Equipment Reliability Review Corrective Actions Rick Purcell

12/14/2003 FY 2004 FY 2004 U3C11 U3C11 DG Lube Oil Mod [E]

FY 2005 FY 2005 U3 EPU Mods (Partial) [I]

U2C13 U2C13 10/04 10/04 FY 2006 FY 2006 U2 LPRMs [I]

U2 Control Blades

[I]

U2 Noble Metals Reapplication [I]

1 Stop, Control Valve, CIV and By-Pass Valve Rebuild A LP Turbine Dove Tail Inspection [E]

B RFPT Rebuild [I]

FY 2007 FY 2007 Obsolete Equipment [E/I]

Erosion/Corrosion -

3C Cond Pipe [I]

U3 LPRMs [I]

U3 Control Blades [I]

RHRSW Pump Rebuild [I]

C RFPT Rebuild 1 Stop, Control Valve, CIV and By-Pass Valve Rebuild A LP Turbine Dove Tail Inspection [E]

U3 Noble Metals Reapplication [I]

FY 2004 FY 2004 Repl U3 Recirc MG Sets w/VSD [I]

Replace Control Air Compressors A,B,C,D [E]

Browns Ferry Nuclear Plant Browns Ferry Nuclear Plant FIVE YEAR PROJECT PLAN FIVE YEAR PROJECT PLAN U3C12 U3C12 10/06 10/06 10/05 10/05 FY 2007 FY 2007 FY 2006 FY 2006 FY 2005 FY 2005

[E] = ENGINEERING

[I] = IMPLEMENTATION FY 2008 FY 2008 U2C14 U2C14 10/07 10/07 FY 2008 FY 2008 RPVI and Shroud Inspections Torus Desludge/

Coatings Insp RPVI 0-TI-365 DG Governors [I]

DG Governors [E]

DG Lube Oil Mod [I]

Repl Torus Dynamic Restraints [I]

RPVI Beltline Inspections RPVI RPVI Torus Desludge/

Coatings Inspections C LP Turbine Dovetail Insp [E]

A RFPT Rebuild [I]

1 Stop, Control Valve, CIV and By-Pass Valve Rebuild U2/U3 Forebay Skip Rakes [E]

U3 Forebay Skip Rakes [I]

U2 Forebay Skip Rakes [I]

TSC Upgrade [E]

TSC Upgrade [I]

PCB Risk Reduction [I]

U3 Control Blades [I]

U3 LP A & B Turbine Rotor Mod [I]

U2 LP A Turbine Rotor Mod [I[

U2 Forebay Skip Rakes (non-outage) [I]

U3 Forebay Skip Rakes (non-outage) [I]

U2 LP-A Turbine Rotor Mod [E]

U2 Core Plate Plug Installation [E]

Repl 2-FCV-73-2 [I]

U3 Control Bay Chiller Repl [I]

U3 Control Bay Chiller Project Closure [I]

LPCI MG Set Removal [E]

U3C13 U3C13 10/08 10/08 U2 Recirc Pump Shaft Inspection [I]

U2 Recirc Pump Shaft Replacement [E]

U2 Control Blades [I]

Replace Control Air compressors A,B,C,D [I]

LPCI MG Set Removal [I]

A RFPT Rebuild [I]

U3 LPRMs [I]

SR 480V Breakers [I]

NSR 480V Breakers [I]

Obsolete Equipment [E/I]

U2 LPRMs RPVI Retube A Aux Boilers [E/I]

U3 MSDP Removal [I]

U2 MSDP Removal [I]

U3 Erosion/Corrosion Outside Cond [I]

Erosion/Corrosion 2A Cond Pipe [I]

U3 HP Heater Nozzles [I]

U2 EPU Mods (Partial) [I]

U2 Core Plate Plug Installation [I]

FW Heaters [E]

U2/U3 SJAE [E]

U3 SJAE [I]

FW Heaters [I]

U2 SJAE [I]

U3 Control Bay Chiller Repl [E]

U3 Control Blades [I]

Obsolete Equipment [I]

Oil Containment [E]

U2 Main Bank Transformer Replacement [E]

U3 LPRMs RPVI Replace U2 ICS [I]

Replace U3 ICS [I]

Replace U2/3 ICS [E]

DBT/Security [E/[I]

CREVS Rad Monitor Replacement [I]

FY 2009 FY 2009 FY 2009 FY 2009 U2C15 U2C15 10/09 10/09 U2 Control Blades [I]

Obsolete Equipment [E/I]

C RFPT Rebuild [I]

U2 LPRMs RPVI U2/3 MSDP Removal [E]

U3 Control Rod Drives U2 HP Heater Nozzles [I]

U2/3 Isophase Bus [E]

NSR 480V Breakers [I]

U3 Main Bank Transformer Replacement [E]

FW Heaters [I]

U2 Isophase Bus [I]

U2 Main Bank Transformer Replacement [I]

Complete U3 EPU Mods [I]

U3 Isophase Bus [I]

U3 HP Heater Nozzles [I]

Oil Containment [I]

Replace 1 U3 Recirc Pump Motor [I]

U3 EPU Mods (Partial) [I]

Complete U2 EPU Mods [I]

Replace Aux Boiler Control Sys [E/I]

U2 Recirc Pump Motor & Rotating Assem Repl [I]

Obsolete Equipment [E/I]

1 Stop, Control Valve, CIV and By-Pass Valve Rebuild 1 Stop, Control Valve, CIV and By-Pass Valve Rebuild 1 Stop, Control Valve, CIV and By-Pass Valve Rebuild

15 Sequoyah Nuclear Plant Sequoyah Nuclear Plant FIVE YEAR PROJECT PLAN FIVE YEAR PROJECT PLAN 04/06 U1C14 10/05 10/05 U1C13 U2C12 U2C12 10/06 U2C14 10/07 U1C15 04/08 U2C15 FY 2008 FY 2008 Dry Cask Storage Dry Cask Storage Dry Cask Storage PCB Transformers PCB Transformers PCB Transformers Pratt Valve Replacements FY 2005 FY 2005 FY 2006 FY 2006 FY 2007 FY 2007 FY 2004 FY 2004 FY 2007 FY 2007 FY 2008 FY 2008 FY 2006 FY 2006 FY 2005 FY 2005 FY 2004 FY 2004 04/05 U2C13 U-2 A-LP Turbine Rotor BLW to CCW Motor Coolers U-2 MFPT Vibration Monitoring U-2 HP Turbine Safety Related 6.9KV Breakers Safety Related 6.9KV Breakers BOP Instrumentation BOP Instrumentation Safety Related Chiller Controls U-1 Electrical Penetrations U-1 ECCS Gas Mitigation U-2 ECCS Gas Mitigation 480V Board Room Chiller Replacement Backup Power to Hydrogen Igniters Cooling Tower Lift Pump & Motor Raw Water Piping Replacement ERCW Piping Replacement ERCW Cable Replacement Loose Parts Monitoring Aux Boiler Fuel Oil Supply Replacement S/G Interface Piping Replacement U-1 Main Turbine Supervisory & EHC Trip System U-2 Main Turbine Supervisory & EHC Trip System U-1 RCP Vibration Monitoring U-2 RCP Vibration Monitoring U-1 MFP Controls U-2 MFP Controls U-1 Main Gen Supervisory Instrument Panel U-2 Main Gen Supervisory Instrument Panel U-1 CCW Motor Exciter Cabinet U-2 CCW Motor Exciter Cabinet Fire Detection Multi-Alarm Replacement U-1 Reactor Bldg Sump Modifications U-2 Reactor Bldg Sump Modifications New Security Requirements New Security Requirements Control Room Habitability Dry Cask Storage (5-Casks)

Dry Cask Storage (5-Casks)

Dry Cask Storage 5-Casks U-1 Reactor Bldg Crane Controls U-2 Reactor Bldg Crane Controls Turbine Building Crane Controls U2 S/G Plus Point Inspections U-2 S/G Plus Point Inspections U-2 S/G Plus Point Inspections U-2 Reactor Vessel Head Inspection U-2 Reactor Vessel Head Inspection U-1 Reactor Vessel Head Inspection FAC Piping Replacement 10/04 ERCW Piping Replacement FAC Piping Replacement ERCW Piping Replacement ERCW Piping Replacement ERCW Piping Replacement FAC Piping Replacement FAC Piping Replacement Raw Water Piping Replacement Raw Water Piping Replacement Raw Water Piping Replacement

12/14/2003 FY 2004 FY 2004 U1C5 U1C5 ERCW Penetration Room Cooler Piping (I)

U1C6 U1C6 10/04 10/04 FY 2006 FY 2006 Install ECCS High Point Vents (I)

Control Room Habitability (Test)

FY 2007 FY 2007 Facilities Power Upgrade (I)

Replace ERCW Temp.

Controlled Valves (I)

Replace Rod Position Indication System (I)

Spare Reactor Coolant Pump Replace Main Generator Hydrogen Cooler (I)

Replace Motor-Driven Auxiliary Feedwater Valves (E)

Replace Generator Protection System Relays (E)

Mitigation Steam Gen.

Tube Cracking (I)

FY 2004 FY 2004 Watts Bar Nuclear Plant Watts Bar Nuclear Plant FIVE YEAR PROJECT PLAN FIVE YEAR PROJECT PLAN 10/05 10/05 FY 2007 FY 2007 FY 2006 FY 2006 FY 2005 FY 2005 FY 2005 FY 2005

[E] = Engineering

[I] = Implementation FY 2008 FY 2008 U1C7 U1C7 10/07 10/07 FY 2008 FY 2008 Replace Obsolete BOP Instrumentation (E)

Replace Loose Parts Monitoring System (E,I)

Replace Fire Detection Central Alarm Station (E)

CRD Split Pin Replacement (E)

Cross-Tie Unit 1 and Unit 2 CCW Discharge (E,I)

Replace HPFP B Header (I)

Replace Generator Protective System Relays (I)

Containment Integrated Leak Test Replace HPFP A Header (I)

Replace HPFP B Header (E,I)

Replace Plant Recorders (I)

Phase II, Replace 120v AC Vital Inverters (E)

Replace Primary Water Storage Tank (E,I)

Replace Motor-Driven Aux. Feedwater Valves (I)

Steam Generator Replacement (E)

Replace HPFP B Header (I)

Steam Generator Replacement (I) 10/08 10/08 Ground Water Monitoring System Facilities Power Supply Line (I)

CRD Split Pin Replacement (I)

Reactor Vessel 10 Year Inspection (I)

Steam Generator Replacement (E)

Replace Obsolete BOP Instrumentation (I)

Replace Fire Detection Central Alarm Station (I)

Phase III, Replace 120v AC Vital Inverters (I)

Phase II, Replace 120v AC Vital Inverters (I)

Replace Radiation Monitoring System (I)

Increase Ultimate Heat Sink Temperature (I)

Upgrade Turbine Trip Controls Replace Obsolete Plant Recorders (E)

Replace Obsolete Plant Recorders (I)

Low Pressure Turbine C Ph III, Replace 120v AC Vital Inverters (I)

Replace HPFP A Header (E,I)

Facilities Power Supply Line (E)

Security Requirements High Pressure Turbine Re-blading (E)

Replace Speed Control System for Main Turbine (I)

Replace Radiation Monitoring System (E)

AB Crane Control Upgrade Program (I)

TB Crane Control Upgrade Program (I)

Replace Radiation Monitoring System (I)

High Pressure Turbine Re-blading (E)

Unit Uprate (E)

Main Feed Pump Turbine B U1C8 U1C8 Replace Radiation Monitoring System (I)

Main Feed Pump Turbine A Main Feed Pump Turbine B Replace Obsolete BOP Instrumentation (I)

Replace Obsolete Plant Recorders (I)

Replace Obsolete Plant Recorders (E)

Chiller Study, Phase 1 Chillers, Phase 1 (E)

U1 Reactor Sump (I)

U1 Reactor Sump (E)

Replace Security UPS (E)

Replace Security UPS (I)

Chillers, Phase 1 (I)

FAC Inspections FAC Inspections FAC Inspections FAC Inspections SPCC Oil Containment (E)

SPCC Oil Containment (I)

Main Generator Rotor Inspection Low Pressure Turbine A MSIV Upgrades Spring City Sewer Connection Spring City Sewer Connection Install ECCS High Point Vents (I)

MSIV Upgrades Phase 6, Replace Integrated Plant Computer System (I)

17 Equipment Reliability

Improvement Initiatives Also Include:

- Transfer Ownership for Generator Main Bank Transformers at Nuclear Sites

Developing Comprehensive Plan that Will Address Training and Qualification Requirements, Procedure Changes, and Staffing Requirements

Identifying and Obtain Additional Spare Parts

Developing and Implementing an Improved Equipment Trending Program Jim Maddox

18 Equipment Reliability

Fuel Reliability Improvement Initiatives:

- Shipping Fuel from Browns Ferry to Hot Cell Facility for Root Cause Determination of Unit 2 Corrosion Failures

- Aggressively Completing Poolside Fuel Inspections to Determine Cause of Single Failures at Watts Bar and Sequoyah Unit 2

- Increased Participation in EPRI Fuel Reliability Program

- Additional Oversight of Fuel Vendor Manufacturing

- Participated in Development of INPO SOER 03-2, Managing Core Design Changes Jim Maddox

19 Excellence in Human Performance

Goal Is to Protect People and Plant Equipment from Human Error

- Improvement Plan Is Based on a Two-Part Strategy

Aggressive Control of Defense-In-Depth

Rigorous Use of Error Prevention Tools

- Performance is Measured by the Human Performance Index Bill Lagergren

20 Human Performance Plan Reduce Reduce Frequency Frequency of Events of Events Reduce Reduce Severity Severity of Events of Events Vision protect protect people and the plant people and the plant from human error from human error Aggressive Control of Defense-in-Depth Rigorous Use of Error-prevention Tools Strategy Plan 1st Line: Equipment Perf.

2nd Line: Admin Controls 3rd Line: Cultural Controls 4th Line: Oversight Controls

Work Preparation

Work Performance

Work Feedback Equipment

Equipment Reliability

Equipment Vulnerabilities

Environment Admin

Procedures

Processes

Training

Expectations

Human Res.

Cultural

Values

Beliefs

Attitudes

Wrk Gr. Norms

Leadership Oversight

Strategic Plan

Management Structure

Performance Improvement Preparation

Planning

Walkdown

Task Assignmt

Pre-job Briefing Feedback

Reporting

Observation Performance

Uneasiness

Alertness

Work Practices

Supervision

Teamwork Bill Lagergren

21 Excellence in Human Performance

Improvement Initiatives Include the Following:

- Develop Human Error Reduction Toolbox and Incorporate Into Employee Training Programs

- Identify Critical Steps Associated with Risk-Sensitive Activities in Work Documents and Plant Procedures

- Ensure Pre-job Briefings Include Identification of Critical Steps and Associated Error-Prevention Practices

- Develop Human Performance Index for Use as Performance Indicator Bill Lagergren

22 Intolerance for Equipment Deficiencies

Goal Is to Develop a Culture that Is Unwilling to Accept Component Failures

- Demonstrated by Timely Detection and Communication of Degrading Trends

- Cause Determination, Correction, and Prevention Commensurate with Safety and Generation Risk

- Improvement Plan Is Based on a Two-Part Strategy

Early Detection

Timely Resolution

- Performance is Measured by Intolerance for Equipment Deficiencies Index Karl Singer

Intolerance for Equipment Deficiencies Plan Vision Vision Focus: Early Detection Focus: Timely Resolution Early Detection of Equipment Problems Timely Resolution of Equipment Problems Strategy Strategy

Finding Problems

Intrusive Monitoring

Equipment Trending

Operating Experience

Benchmarking

Work Prioritization

Work Management

Craft Ownership

Cause Determination

Feedback Plan Plan will will improve improve plant performance plant performance and reliability and reliability Benchmarking

Cross Discipline Reviews

TVAN Internal

External Benchmarking

Industry Working Groups

Owners Groups Operating Experience

Industry OE

TVAN OE

EPIX

Nuclear Network

Others 100% Reliable 100% Reliable Equipment Equipment is the only acceptable standard!

Finding Problems

Engaged Culture

Low Threshold

Documentation Intrusive Monitoring

Operator Rounds

Sys Eng Walk-downs

Mgmt Observations

Testing with Criteria

Communicating Results Equipment Trending

Sys Health Reports

Predictive Maintenance

Sys Eng Trending

Failure Analysis

Trend Reports Feedback

PM And CM Feedback

Plant Health Committee

TRC, CCB, and MRC

Critical Evolutions Meetings

Intolerance Index Cause Determination

Root / Common Cause

Action Teams

Troubleshooting

Emergent Equip Cklst

Reactor Trip Reports Work Prioritization

Work Order Coding

Risk Assessment

Aggregate Impact Review

Margin Impact Review

Compensatory Measures Work Management

Adherence to Milestones

Use of Resources

Risk Management

Work Plan Development Craft Ownership

Individual Accountability

Knowledge and Skills

Workmanship

Valuing Craft Contribution Karl Singer

24 Intolerance for Equipment Deficiencies

Intolerance Index Used to Measure Progress :

- Intolerance Index Used to Measure Progress

- Aggregate View of Typical and Non-Typical Indicators

- Executive Sponsorship and Attrition

- Pilot Process for Other Indices

- Engaging Wide Portion of Workforce Karl Singer

25 Intolerance for Equipment Deficiencies Intolerance for Equipment Deficiencies Performance Trend 0

20 40 60 80 100 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Jul-03 Aug-03 Sep-03 Oct-03 Nov-03 Index Value BFN SQN WBN Karl Singer

26 TVAN Multi Skill Initiative Status John Scalice

Incumbent Level III Training

- 109 Of 270 Incumbents Trained (Electrical at Browns Ferry Complete)

- Balance of Level III Incumbents to Be Trained by End of January 2004

Incumbent Level IV Training

- Identifying Duty Area Assignments for Incumbents

- Duty Area Classes Scheduled Throughout FY04

Incumbent Level V Training

- Scope and Core Training Content Identified

- Expect to Begin Level V Training in FY04

New-hire Electrical and Mechanical (Pipeline) Trainees

- 79 Currently in Pipeline

- 39 More to Start Classes in January 2004

27 TVAN Multi Skill Initiative Status John Scalice

Planner/Supervisor Training

- Initial Orientation Training Complete

- Follow Up Training in Progress

- CBT Modules to Complete by April 2004

Multi Skill Organization

- Assign Employees to Work Groups by Duty Area

- Crew Supervisors Scoping Work/Procedures

- Identify PM/Procedures to Be Revised

- First Work Using Revised Procedures in April 2004

28 TVAN Work Force Planning Status John Scalice

TVAN Has Implemented a Planned, Integrated Approach to Work Force Management.

Key Elements

- Work Force Planning (5 Year Plan: How Many, What Kind, When, and Where)

- Recruiting Initiatives

- Technical Training Programs (Multi Skilled Work Force)

- Leadership Development / Succession Planning

- Knowledge Retention Initiative

29 TVAN Work Force Planning Status John Scalice TVAN Staffing (Fiscal Year) 2001 2002 2003 2004(proj.)

Headcount 2972 2909 2865 2866 Retirements*

100/141 96/101 136/119 153 New Hires 166 92 128 101 Pipeline Hires 59%

69% 68% 93%

Actual/Projected (Retirement projections are based on employee attrition surveys. Approximately 80% of TVAN employees voluntarily provide dates.)

30 Closing Remarks John Scalice

ML033530005

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