ML17312B527

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Insp Repts 50-528/97-10,50-529/97-10 & 50-530/97-10 on 970520-23.No Violations Noted.Major Areas Inspected: Plant Support,Control Room Simulator,Technical Support Ctr & Emergency Operations Facility
ML17312B527
Person / Time
Site: Palo Verde  
Issue date: 06/24/1997
From:
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To:
Shared Package
ML17312B526 List:
References
50-528-97-10, 50-529-97-10, 50-530-97-10, NUDOCS 9706270057
Download: ML17312B527 (24)


See also: IR 05000528/1997010

Text

ENCLOSURE

U.S. NUCLEAR REGULATORY COMMISSION

REGION IV

Docket Nos.:

License Nos.:

Report No.:

Licensee:

Facility:

Location:

Dates:

Team Leader

Inspectors:

50-528

50-529

50-530

NPF-41

NPF-51

NPF-74

50-628/97-1 0

50-629/97-10

50-530/97-1 0

Arizona Public Service Company

Palo Verde Nuclear Generating Station, Units 1, 2, and 3

5951 S. Wintersburg Road

Tonopah, Arizona

May 20-23, 1997

Gail M. Good, Senior Emergency Preparedness

Analyst

Scott Freeman,

Reactor Engineer

Thomas H. Andrews Jr., Radiation Specialist

Thomas H. Essig, Chief

Emergency Preparedness

and Environmental Health Physics Section

Office of Nuclear Reactor Regulation

Approved By:

Stephen

P. Klementowicz, Health Physicist

Office of Nuclear Reactor Regulation

Blaine Murray, Chief, Plant Support Branch

ATTACHMENT:

Supplemental

Information

97062700S7

970624

PDR

ADOCK OS000528

PDR

-2-

EXECUTIVE SUMMARY

Palo Verde Nuclear Generating Station, Units 1, 2, and 3

NRC Inspection Report 50-528/97-10; 50-529/97-10; 50-530/97-10

A routine, announced

inspection of the licensee's

performance

and capabilities during the

full-scale, biennial exercise of the emergency

plan and implementing procedures

was

performed.

The inspection team observed activities in the control room simulator,

technical support center, operations support center, and emergency operations facility.

Plant Su

ort

Overall, control room staff performance was satisfactory.

An exercise weakness

was identified for not promptly recognizing and declaring the notification of

unusual event.

Offsite agency notifications were timely. Analysis of plant

conditions was good, in that, effective command and control and questioning

attitudes were maintained by control room staff throughout the exercise.

Three-part communications

were not used in some instances,

and communications/

announcements

concerning plant status were delayed on some occasions

(Section P4.2).

Overall, the technical support center's performance was good.

The emergency

coordinator exercised good command and control.

The staff was quick to identify

potential problems and worked with the control room to trend data to ensure proper

actions were being taken.

Classifications and notifications to the NRC were correct

and timely. Some plant announcements

contained unclear information (Section

P4.3).

Overall, the operations support center staff's performance was good.

Center

personnel effectively demonstrated

the capability to gather relevant information,

form and brief teams, and implement in-plant repair tasks directed by the technical

support center.

Information flowed smoothly between center managers,

and staff

briefings were effective.

Habitability surveys were not sufficiently comprehensive

to characterize the potential exposure

received by center occupants.

In-plant team

debriefings were not always documented.

Radiation protection staff did not

understand

the distinction between ion chamber measurements

made in the window

open versus window closed mode (Section P4.4).

Overall, the emergency operations facility staff's performance was generally good.

Offsite protective action recommendations

were developed

in a timely manner.

Less than satisfactory performance was observed

in the area of offsite agency

notifications.

An exercise weakness

was identified for a failure to notify offsite

agencies of a protective action recommendation

upgrade.

Communications

and

-3-

information control were not always effective.

Dose assessment

and field team

control activities were generally good.

Default values used in dose projections were

not always accurate and could have negatively affected protective action

recommendations.

Communications with field teams and dose assessment

form

completion were inconsistent.

Interactions with offsite agency representatives

were

effective (Section P4.5).

The initially submitted scenario appeared

minimally challenging, and the package

was incomplete.

The inspectors determined that the final exercise scenario was

sufficiently challenging to test emergency response

capabilities and demonstrate

onsite exercise objectives.

Exercise control was sufficient.

Some activities were

over-simulated

(Section P4.6).

The critique process was not fully effective in identifying issues in need of

corrective action and areas for improvement.

With the exception of the technical

support center, the post-exercise facility critiques did not include input from

exercise participants.

The post-exercise

and management

critiques tended to focus

on strengths

and positive observations

(Section P4.7).

-4-

IV. Plant Su

ort

P4

Staff Knowledge and Performance in Emergency Preparedness

P4.1

Exercise Conduct and Scenario Descri tion 82301 and 82302

The licensee conducted

a full-scale, biennial emergency preparedness

exercise

beginning at 8 a.m. on May 21, 1997.

The exercise was conducted to test major

portions of the onsite (licensee) and offsite emergency

response

capabilities.

The

licensee activated its emergency response

organization and all emergency response

facilities. The Federal Emergency Management Agency evaluated the offsite

response

capabilities of the State of Arizona and Maricopa county.

The Federal

Emergency Management Agency will issue

a separate

report.

The scenario for the exercise was dynamically simulated using one of the licensee's

control room simulators.

The initial scenario conditions included Unit 2 operating at

100 percent power for the last 116 days.

The operating crew was informed that

reactor coolant activity had been increasing for the last 10 days and had stabilized

at 1.08 microcuries per gram dose equivalent iodine for the preceding 47 hours5.439815e-4 days <br />0.0131 hours <br />7.771164e-5 weeks <br />1.78835e-5 months <br /> and

45 minutes.

Exceeding reactor coolant activity allowable limits (greater than

1 microcurie per gram for 48 hours5.555556e-4 days <br />0.0133 hours <br />7.936508e-5 weeks <br />1.8264e-5 months <br />) met the conditions for a notification of unusual

event.

Subsequent

simulated events were as follows:

A fire occurred in the control panel for Emergency Diesel Generator

B, which

damaged

the panel and tripped a differential relay.

This rendered the diesel

generator inoperable and resulted in escalation to an alert.

A fork liftbacked into some piping attached to the refueling water tank,

which resulted in a leak of approximately 300 gallons per minute.

~

A tube leak of approximately 30 gallons per minute developed

in Steam

Generator

1.

~

The main feedwater economizer valve for Steam Generator

1 cycled fully

open causing excess feedwater addition to the steam generator.

This

resulted in a reactor trip and main steam isolation from high-high level in

Steam Generator

1. This transient also increased the steam generator tube

leakage from 30 gallons per minute to approximately 700.

The excess

feedwater overfilled the steam generator and caused

a steam line break

outside the containment

in the main steam support structure, resulting in a

site area emergency declaration and an unmonitored release.

-5-

~

High Pressure

Safety Injection Pump A performance

degraded

and eventually

failed, leaving High Pressure Safety Injection Pump 8 as the only operable

high pressure

pump, but without a redundant power supply.

~

Dose rates at the site boundary increased

and the event was upgraded to a

general emergency.

The remainder of the scenario consisted of efforts to depressurize

and cool the

reactor coolant system to reduce the leakage through Steam Generator

1.

P4.2

Control Room

a,

Ins ection Sco

e 82301-03.02

The inspectors observed

and evaluated the control room simulator staff as they

performed tasks in response to the exercise scenario conditions.

These tasks

included event detection and classification, analysis of plant conditions, offsite

agency notifications, internal and external communications,

and adherence

to the

emergency plan and procedures.

The inspectors reviewed applicable emergency

plan sections, departmental

procedures,

instructional guides, logs, checklists, and

notification forms generated

during the exercise.

b.

Observations

and Findin s

The control room crew did not properly classify one of the two events that occurred

prior to technical support center activation.

The shift supervisor did not recognize

the proper emergency action level for declaring the notification of unusual event.

Emergency Action Level V-52 of Departmental Procedure

16DP-OEP13, "Emergency

~

Classification", Revision 0, required

a notification of unusual event be declared

when reactor coolant activity exceeded technical specification limits. This

procedure stated that emergency declarations

should be made within 15 minutes

from the time conditions are available.

The technical specification limits for reactor coolant activity were exceeded

at

8:15 a.m.

However, by 8:30 a.m., the shift supervisor had not yet declared

a

notification of unusual event.

To keep the exercise on schedule, the controller

provided the emergency action level information via a contingency message.

The

shift supervisor declared

a notification of unusual event at 8:34 a.m.

The failure to

promptly recognize and declare the notification of unusual event was identified as

an exercise weakness (50-528;-529;-530/9710-01).

In response,

the licensee stated that information about the impending emergency

classification would have been provided during the shift turnover.

The inspectors

acknowledged this comment, but did not agree that it was an acceptable

basis for

the failure, since those present in the control room simulator failed to review all

applicable emergency action levels.

It should be noted that an additional shift

-6-

technical advisor was present and that the initial conditions presented

at 7:55 a.m.

indicated that reactor coolant activity had stabilized at 1.08 microcuries per gram

dose equivalent iodine for the preceding 47 hours5.439815e-4 days <br />0.0131 hours <br />7.771164e-5 weeks <br />1.78835e-5 months <br /> and 45 minutes.

This means that

control room personnel

had 35 minutes to recognize and classify the event.

The site shift manager, after consultation with the shift supervisor, properly

classified the alert after the fire damaged

Diesel Generator

B and rendered it

inoperable.

An auxiliary operator reported the damage at 8:50 a.m. and the site

shift manager declared the alert at 8:55 a.m.

Offsite agency notifications were correct and timely. For both the notification of

unusual event and alert classifications, the satellite technical support center

communicator and the unaffected shift technical advisor made timely notifications

to offsite agencies

and the simulated NRC Operations Center, respectively.

The control room staff maintained very good command and control throughout the

exercise.

The shift supervisor maintained

a good safety conscience

and consulted

with both the control room supervisor and site management

before making major

decisions that would affect plant conditions.

The inspectors observed the following

examples:

~

After the leak was discovered

in the refueling water tank, the shift supervisor

consulted with the operations director and decided not to escalate the event

because

the public was not yet affected.

The shift supervisor based this

decision on indications from radiation monitors.

The shift supervisor consulted with the site shift manager and operations

director on reactor coolant pump operation.

Plant cooldown affected the net

positive suction head of the pumps and continuing their operation would

have required stopping the cooldown.

The shift supervisor decided to secure

the reactor coolant pumps because

plant cooldown was a higher safety

priority.

The cooldown without reactor coolant pumps resulted in voiding in the

reactor head.

After this condition was detected the shift supervisor

consulted with the reactor operators

and control room supervisor and

discussed

the possibility of energizing pressurizer heaters to relocate the

bubble.

The shift supervisor again placed priority on plant cooldown by

continuing the cooldown without energizing the heaters.

The control room staff maintained

a good questioning attitude during the exercise.

The inspectors observed that the primary reactor operator continued to suggest

ways to eliminate the void in the reactor head even when the operator's

-7-

suggestions

were not followed. The inspectors also observed that the control room

supervisor expressed

serious concern about continuing the plant cooldown without

using high pressure safety injection pumps when reactor level instrumentation was

lost due to a malfunction in the qualified safety parameter display system.

Communications within the control room and with the field, while

good, still could have been improved.

The inspectors were informed that

three-part communications were expected to be used on all occasions.

Three-part communications

involve:

(1) information communication by provider,

(2) information restatement

by receiver, and (3) information confirmation by

provider.

While the inspectors observed that three-part communications were

normally used in the control room, the practice was not used in the following

instances:

~

The reactor operator who received information on the diesel generator fire

did not repeat back the information.

~

The auxiliary operator who received

a request for a specific valve or

instrument number to pinpoint the refueling water tank leak did not repeat

back the request.

~

The control room supervisor did not repeat back information received on the

Radiation Monitor RU-142 alarm condition.

The inspectors observed

several other instances

where communications

could have

been improved.

While these instances

had no direct consequences

in the exercise,

they indicated the potential for errors.

~

The emergency coordinator did not inform the satellite technical support

center and control room staffs when the satellite technical support center

activated.

~

The control room staff did not immediately announce the Radiation

Monitor RU-142 alarm and did not inform the control room supervisor until 2

minutes after receipt.

The control room supervisor did not communicate the location of the steam

leak to the shift supervisor until 11 minutes after information was available

on elevated dose rates in the main steam support structure.

The reactor operator who received information on High Pressure Safety

Injection Pump A performance informed the primary reactor operator instead

of the control room supervisor.

-8-

Logkeeping in the control room simulator and satellite technical support center was

satisfactory.

The satellite technical support center communicator and the radiation

protection monitor kept logs on sheets provided in the emergency

plan procedures.

Control room staff and the shift technical advisor kept logs on scratch paper to be

transferred to official logs at a later time. The licensee indicated this was normal

practice for control room personnel

~

C.

Conclusions

Overall, control room staff performance was satisfactory.

An exercise weakness

was identified for not promptly recognizing and declaring the notification of unusual

event.

Offsite agency notifications were timely. Analysis of plant conditions was

good in that effective command

and control and questioning attitudes were

maintained by control room staff throughout the exercise.

Three-part

communications

were not used in some instances,

and communications/

announcements

concerning plant status were delayed on some occasions.

P4.3

Technical Su

ort Center

a.

Ins ection Sco

e 82301-03.03

The inspectors observed

and evaluated the technical support center staff as they

performed tasks necessary to respond to the exercise scenario conditions.

These

tasks included staffing and activation, accident assessment

and event classification,

NRC notifications, personnel accountability, facility management

and control, onsite

protective action decisions and implementation, internal and external

communications,

assistance

and support to the control room, and prioritization of

mitigating actions.

The inspectors reviewed applicable emergency plan sections,

departmental

procedures,

instructional guides, and logs.

b.

Observations

and Findin s

The technical support center was activated within 30 minutes of the alert

classification.

The emergency coordinator announced

when the technical support

center was activated and when emergency coordinator duties were assumed

from

the control room.

The inspectors considered the activation process coordinated

and

efficient.

Since the exercise took place during normal working hours, multiple individuals

reported to the technical support center for key positions.

Once it was determined

that these positions would be staffed by the appropriate individuals, the additional

responders

left the facility. The inspectors determined that the technical support

center was adequately staffed.

-9-

Upon activation, the emergency coordinator in the technical support center assumed

the responsibility to classify emergency events.

The emergency coordinator

promptly and correctly classified the site area and general emergency.

The

inspectors observed that the technical support center staff worked as a team to

identify possible conditions that would require upgrading the emergency

classification.

The primary emergency notification system communicator was assigned to the

technical support center.

Notifications to the NRC regarding the site area and the

'eneral emergency classifications were made quickly after event declarations.

As part of the scenario, assembly of nonessential

personnel was simulated.

Using

real plant security computer data, the security director generated

a listing of all

unaccounted

for personnel.

When the security director handed the list to the

emergency coordinator,

a controller substituted the list with exercise data.: The

initial accountability process was completed in about 28 minutes.

Since the

process was completed within 30 minutes, it was considered timely.

The inspectors observed

personnel using the accountability card reader in the

technical support center as part of the initial accountability process.

During the

initial accountability phase, personnel were reminded to use the card reader if they

had riot already done so.

The inspectors determined that initial accountability was

performed consistent with the licensee's

procedures.

The inspectors initially determined that continuous accountability was not properly

maintained in the technical support center.

A potential exercise weakness

was

identified at the May 23, 1997, exit meeting.

However, on June

11 and 12, 1997,

the licensee provided additional information that resolved the continuous personnel

accountability concerns.

On June 13, 1997, the licensee was informed that the

issue was no longer considered

an exercise weakness

and that continuous

accountability was satisfactorily maintained in the technical support center.

During the initial activation, the inspectors observed

radiation protection personnel

performing habitability surveys, the setup and activation of a noble gas monitor, and

the setup of an air sampler with a charcoal filter cartridge.

Following the

radiological release, the inspectors confirmed that barricades,

signs, and a frisker

were placed at the center entrance.

Radiation protection personnel performed

routine habitability surveys.

The inspectors concluded that habitability within the

center was appropriately monitored and maintained.

A barricade sign at the center exit instructed personnel to notify radiation protection

prior to exit. The inspectors observed that radiation protection personnel provided

instructions regarding the route to take upon center exit and any additional

measures that were needed

due to the release.

The inspectors

observed good

briefings by radiation protection personnel.

-10-

The inspectors observed that some personnel who entered the center used poor

frisking techniques.

Poor frisking techniques

included holding the probe too far

from the surface, moving the probe too fast, and not surveying portions of the

body.

Radiation protection personnel

provided assistance

by actually performing the

frisk or by coaching.

As a result, the inspectors did not observe anyone entering

the center without being adequately monitored for contamination.

However, the inspectors noted that radiation protection personnel were not located

where they could readily observe personnel entering the center.

Therefore, the

inspectors concluded that poor frisking techniques

could potentially impact center

habitability since personnel

could enter without being noticed by radiation protection

personnel.

The inspectors

made the following observations

related to dosimeter use:

During the simulated radiological release,

one individual exited and re-entered

the center without either a self-reading dosimeter or thermoluminescent

dosimeter.

Most technical support center personnel wore thermoluminescent

dosimeters

but not self-reading dosimeters.

Planning Standard

K.3.a of NUREG.-0654 states,

in part, "Each organization shall

make provisions for distribution of dosimeters,

both self-reading and permanent

record devices."

Section 6.7.1 of the licensee's

emergency

plan stated,

"Emergency workers carry dosimeters

in addition to TLDs [thermoluminescent

dosimeters]."

Inspectors noted that a supply of pocket ion 'chambers was available

in the technical support center supply locker.

After the exercise, the inspectors discussed

dosimetry requirements with the

licensee.

The discussion focused on the definition of "emergency worker." The

licensee presented

information to show that personnel

in the technical support

center were not considered to be emergency workers simply because they were

responding to an emergency at the technical support center.

The licensee also

provided documentation

regarding the relaxation of monitoring requirements

consistent with 10 CFR Part 20. The inspectors pointed out potential interpretation

differences associated

with the term "emergency worker." The licensee

acknowledged

the need to clarify the term in the emergency plan.

Communication within the technical support center was very good.

Throughout the

exercise, the emergency director exercised very good command and control.

The

layout of the technical support center allowed the emergency director to quickly

obtain information related to plant and radiological conditions and to communicate

with other emergency

response

facilities. Good briefings were conducted

on a

frequent basis.

The inspectors observed that individuals consistently used

three-part communications

during all forms of verbal communication.

-11-

The emergency coordinator requested

frequent plant-wide announcements

to

provide the emergency classification, important information, and directions to site

personnel.

Some information in the announcements

was not clearly stated.

Examples included:

~

Several announcements

included the statement that no eating, drinking,

smoking, or chewing was permitted in the vicinity of Unit 2 due to

radiological conditions.

There was no guidance provided as to what areas

were considered

as the "vicinity"of Unit 2.

~

Several announcements

included information that a radiological release

was in progress

and that the wind was blowing towards Administration

Buildings A and B. No guidance was provided regarding the expected

response

by personnel

assembled

in these areas.

The emergency coordinator used the telephone to maintain regular contact with the

other emergency response

facilities. There were occasional discussions

regarding

the status of various tasks; however, since a visual method to track task status was

not used, questions concerning the completion status of several tasks arose near

the end of the exercise.

The inspectors noted that a similar observation was made

during the last biennial exercise (NRC Inspection Report 50-528;-529;-530/95-04).

The inspectors determined that the current method of tracking tasks in the technical

support center was not fully effective.

C.

Conclusions

Overall, the technical support center's performance was good.

The emergency

coordinator exercised good command and control.

The staff was quick to identify

potential problems and worked with the control room to trend data to ensure proper

actions were being taken.

Classifications and notifications to the NRC were correct

and timely. Some plant announcements

contained unclear information.

P4 4

0 erations Su

ort Center

a.

Ins ection Sco

e 82301-03.05

The inspectors observed

and evaluated the operations support center staff as they

performed tasks in response to the scenario conditions.

These tasks included

functional staffing and in-plant emergency response

team dispatch and coordination

in support of control room and technical support center requests.

The inspectors

reviewed applicable emergency plan sections, departmental

procedures,

instructional guides, logs, checklists, and forms generated

during the exercise.

-1 2-

Observations

and Findin s

The operations support center staff began reporting within a few minutes following

the 8:55 a.m. alert classification.

Although the center was not declared operational

until approximately 9:40 a.m., several teams were formed and dispatched

prior to

this time, decreasing

the impact of the relatively slow activation.

Overall, command and control in the operations support center was good.

Noise

levels and distractions were kept to a minimum throughout the exercise.

Tasks

were conducted

in accordance

with priorities set by the technical support center.

In

addition, the operations support center staff performed several tasks in anticipation

of the need for certain information.

Habitability surveys, although frequently performed, were not sufficiently

comprehensive

to characterize the potential exposure received by center, occupants.

Surface contamination measurements

appeared to be used as a surrogate for direct

measurements

of airborne activity. During most of the exercise, participants knew

that the primary coolant contained high radioiodine concentrations

and that this

activity was later released

via a steam generator tube failure and main steam line

break.

The failure to collect air samples

as part of the habitability surveys could

have resulted in little or no warning to operations support center occupants

regarding the presence

of airborne radioiodine.

In-plant response

teams were sufficiently briefed and debriefed for each assigned

task.

The, briefings were thorough and emphasized

task performance

issues,

personnel safety, and radiation protection.

The briefings included important

information and observations

pertinent to subsequent

team dispatch, such as the

existence of steam and radiological releases/conditions.

Twenty-six teams were

dispatched from the operations support center.

Form EP-0131, "In-Plant Team Briefing," was effectively used to document the

results of team briefings.

However, team debriefings, although conducted

regularly,

were not always documented.

Specifically, debrief comments were not

documented

about 20 percent of the time, and team return time was not

documented

about 40 percent of the time. Additionally, the team dispatch time

was not recorded 20 percent of the time. These failures to record information,

particularly with regard to team return time, could have led to confusion regarding

whether the team completed its mission.

The operations support center management

staff properly maintained accountability

of teams and team members.

Good radio and telephone contact was maintained

with the teams.

Information resulting from these communications was promptly

shared among key staff in the operations support center and then relayed to

personnel

in the technical support center.

-13-

Exercise participants generally understood

the technical aspects of their assigned

tasks; however, radiation protection staff in the operations support center appeared

to lack knowledge regarding the distinction between radiation measurements

made

with an ion chamber in the window open versus window closed mode.

This

apparent lack of knowledge may have caused

exercise participants to not question

scenario data which contained air sample results that were extremely low in value

given that they were collected within an established

plume.

For example, on two occasions (11:12 a.m, and 12 noon), teams reported exposure

rate measurements

which indicated that the measurement

was made within the

plume (the window open measurement

was significantly higher than the window

'losed

measurement).

This information, coupled with the knowledge that

radioiodine releases

were on-going, should have caused the radiation protection

staff to question the lack of activity on air samples collected at the same time and

location.

Conclusions

Overall, the operations support center staff's performance was good.

Center

personnel effectively demonstrated

the capability to gather relevant information,

form and brief teams, and implement in-plant repair tasks directed by the technical

support center.

Information flowed smoothly between center managers,

and staff

briefings were effective.

Habitability surveys were not sufficie'ntly comprehensive

to characterize the potential exposure

received by center occupants.

In-plant team

debriefings were not always documented.

Radiation protection staff did not

understand

the distinction between ion chamber measurements

made in the window

open versus window closed mode.

Emer enc

0 erations Facilit

Ins ection Sco

e 82301-03.04

The inspectors observed the emergency operations facility's staff as they performed

tasks in response to the exercise.

These tasks included facility activation,

notification of state and local response

agencies,

development

and issuance of

protective action recommendations,

dose assessment

and coordination of field

monitoring teams, and direct interactions with offsite agency response

teams.

The

inspectors reviewed applicable emergency

plan sections, departmental

procedures,-

instructional guides, logs, checklists, forms, and dose projections generated

during

the exercise.

Observations

and Findin s

The emergency operations facility was promptly activated.

Emergency operations

facility personnel

arrived shortly after the 8:55 a.m. alert declaration.

Upon arrival,

personnel

signed-in on the staffing board (only key positions), implemented position-

-14-

specific activation checklists, verified telephone

operability, and synchronized

facility clocks.

Full facility activation occurred at 9:25 a.m., followed by a

responsibility turnover with the satellite technical support center.

Notifications to offsite agencies were not always conducted satisfactorily.

Timely

and correct notifications were made to both the state and county officials using the

notification alert network following the site area and general emergency

declarations.

However, both state and county officials were not notified of an

upgrade

in protective action recommendations

via initial notification or a followup

message.

Applicable requirements

and supporting information are as follows:

Planning Standard

10 CFR 50.47(b)(5) states,

in part, "Procedures

have been

established for notification, by the licensee, of state and local response

organizations

and for notification of emergency personnel by all

organizations; the content of initial and followup messages

to response

organizations

and the public has be'en established;"

Appendix E.IV.D.1 states, "Administrative and physical means for notifying

local, state, and federal officials and agencies

and agreements

reached with

these officials and agencies for the prompt notification of the public and for

public evacuation

or other protective measures,

should they become

necessary,

shall be described."

Section 6.3 of the emergency

plan stated that, "The Emergency Coordinator

ensures that initial notifications are made to state and county warning points

and NRC in accordance with established

procedures.

The procedures

include

a means of message

verification. The initial notifications to state and county

warning points are initiated within 15 minutes of the declaration of an

emergency

and occur over the Notification Alert Network dedicated

telephone circuit (NAN)."

Section 6.3 further stated that, "... all subsequent

notifications are made

from the EOF [emergency operations facility] by the Government Liaison.

Initial notifications and followup messages

contain specific information about

the type and classification of the emergency

and whether emergency actions

are needed."

Section 6.6 of the emergency

plan stated that, "The Emergency Operations

Director (or Emergency Coordinator as appropriate) will make protective

action recommendations

.for the general public to offsite emergency

management

agencies."

Section 2.0 of 16DP-OEP17, "Emergency Operations Facility Actions,"

Revision 3, stated that the emergency operations director (in the emergency

operations facility) is responsible for, "Notification to state and county

agencies

regarding recommended

protective actions."

-15-

Section 1.0, "Noteworthy Items," of 16IG-OEP053, "Emergency Message

Forms," Revision 2, stated that, "Notifications to offsite agencies

shall

commence within 15 minutes following initial, upgraded,

or downgraded

emergency declarations."

Changes

in protective action recommendations

were not specifically addressed.

~

Section 2.0 of 16IG-OEP053 described the use of Form EP-0541, "Palo

Verde NAN Emergency Message" for making initial notifications.

Section 3.0 of 16IG-OEP053 stated that, "Form EP-0542, Follow-up

Emergency Message,"

is to be completed after initial notifications have been

made and as soon as time permits.

It should be prepared when information

becomes

available and transmitted to the Arizona Radiation Regulatory

Agency when requested."

~

Section 2.0 of 16IG-OEP053 instructs users to "Conduct notifications to

offsite agencies

using the appropriate action as determined by the following

flowchart:" The flowchart indicates that the notification alert network is to

be used if operational.

~

Notifications via the notification alert network include the following agencies:

Maricopa county sheriff's office, Arizona department of Public Safety,

Arizona Radiation Regulatory Agency, Arizona Division of Emergency

Management,

and Maricopa county Division of Emergency Management.

~

At 1:18 p.m., the emergency operations director upgraded the protective

action recommendations

to a 5-mile radius evacuation

and a 10-mile

evacuation

in Sectors G, H, and J.

There was no change

in emergency

classification status since a general emergency

had already been declared

at 11:30 a.m.

The emergency operations director quickly informed the

state director of operations of the protective action recommendation

changes

via a separate

direct line; however, county and other state agencies were not

provided the same information since the notification did not occur over the

notification alert network.

Moreover, neither an initial (Form EP-0541) nor a

followup (Form EP-0542) form was completed to document the protective

action recommendation

change.

In fact, no followup messages

were

prepared during the entire exercise.

In response to this issue, the licensee stated that there was no impact since the

"decisionmaker" was notified and that emergency

plan Figure 9 (a flowchart)

showed

a path from the emergency operations facility to the state director of

operations.

The inspectors acknowledged that informing the decisionmaker may

have lessened

the impact; however, delays in protective action implementation

could have occurred because

those responsible for implementation did not have

prior knowledge of conditions that warranted additional actions.

-16-

On June

11 and 12, 1997, the licensee informed the inspection team leader that

state and county officials concurred with the communication pro'cess used during

the exercise.

In addition, licensee personnel indicated that state and county

officials determined that the licensee met the "intent" of its emergency plan.

The inspectors determined that instructional guides for satellite technical support

center and emergency operations facility personnel did not provide clear guidance

concerning the need and method to be used to notify offsite agencies

of changes

in

protective action recommendations

or release status if changes

occurred without a

corresponding

change

in emergency classification.

Moreover, the emergency

plan

appeared

internally inconsistent

and that if the intent of the emergency

plan was to

provide for an altered notification/communication path after emergency operations

facility activation, the altered path was not clearly described

in the emergency

plan

and procedures.

Based on the above information, the inspectors concluded that the licensee failed to

notify state and county emergency management

agencies of a change in protective

action recommendations

as required by the emergency

plan,, departmental

procedures,

and instructional guides.

As a result, protective action decisions and

implementation could have been delayed since all responsible

parties were not

informed.

Since the demonstrated

level of preparedness

(performance

and

procedural guidance) were not satisfactory, the failure to notify state and county

emergency management

agencies of a change

in protective action recommendations

was identified as an exercise weakness

(50-528;-529;-530/9710-02).

Although command and control in the emergency operations facility were

satisfactory, communications

and information control were not always effective.

The following examples were observed:

Facility briefings were not conducted

in a manner that would allow

input/discussion from other facility members.

In most cases, the briefings

ended when the emergency operations director turned off the microphone.

Input from other facility members, such as the administrative and logistics

coordinator, technical analysis manager,

and security coordinator, was not

solicited so that it could be presented

for the entire facility to hear.

As a

result, important information may not have been shared with others who

may have needed the information, or inaccurate information could have been

kept within functional areas.

The radiological assessment

coordinator did

provide input on two occasions.

Three-part communications were not frequently used outside the dose

assessment

area and may have contributed to some information errors.

There was some confusion regarding the notification of unusual event

classification time. The event was announced

over the public address

at 8:45 a.m.; however, the event was actually declared at 8:34 a.m.

Due

-1 7-

to the confusion, an incorrect classification time (8:45 a.m., instead of

8:34 a.m.) was initially communicated to the state technical operations

center and, at 10 a.m., the assistant

emergency operations facility director

approved

a draft press release with the incorrect classification time.

~

The 11:33 a.m. event chronology board entry indicated that the utility's

protective action recommendation

was to evacuate

a 2-mile radius and

shelter Sectors J, H, and G to 5 miles.

The recommendation

was to

evacuate

Sectors J, H, and G, not shelter.

Apparently, the board was not

reviewed for accuracy.

The error could have led to confusion during event

reconstruction.

~

The radiation exposure units rem and millirem were not always clearly

communicated

or understood.

~

Some communications

between the NRC control cell and the emergency

operations facility were unnecessary

and may not be appropriate

in a real

emergency.

Section 7.0 of 16DP-OEP17,

"Emergency Operations Facility

Actions," Revision 3, stated that, if requested,

the government liaison was

to inform NRC Headquarters

of emergency operations facility activation.

The

government liaison made the call even though the request was not made;

however, the proper route for this information would be via the emergency

notification system (established

in the technical support center).

In an actual

emergency,

a continuous open line would be maintained with the NRC.

Separate

incoming calls would be a distraction.

The radiological assessment

coordinator exhibited good command and control of the

dose assessment

area.

The radiological assessment

coordinator briefed the team on

the initiating conditions and current event status and directed the dose assessment

health physicist to perform dose assessment

calculations based

on current and

default plant parameters.

The dose assessment

health physicist was very knowledgeable

in performing dose

assessments

and kept the radiological assessment

coordinator well informed of

changes

in radiological and meteorological conditions.

The radiological assessment

coordinator had frequent discussions with the emergency operations director about

the radiological status of the event, plant conditions, and protective action

recommendations.

While dose assessments

were generally good, the team did not discuss the validity

of using a 2-hour default release duration time, even when the duration of the

release exceeded

2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br />.

The use of a release duration time estimate based on

actual plant conditions is crucial in determining accurate protective action

recommendations.

This matter was not identified as an exercise weakness

because

protective action recommendations

were not affected in this case (evacuation to

10 miles had already been recommended).

-1 8-

Additionally, some dose projection forms were incomplete and lacked detail.

For

example, some forms did not contain dose projection information out to 10 miles

and the protective action recommendation

did not contain specific information about

the area, radius, or specific sectors to be evacuated

or sheltered.

However, this

lack of detail did not prevent the emergency operations director from correctly

communicating the appropriate protective action recommendations.

Since the plant radiation effluent monitors were disabled during the event, resulting

in an unmonitored release, radiological information for the event came from field

survey teams (utility and state).

Communication between the licensee's

radiological

assessment

communicator and the field teams was generally good.

However, on

one occasion, radiation data from a team were incorrectly interpreted.

The apparent

error prompted the general emergency declaration.

In addition,

a significant amount

of effort was expended to determine the actual meaning of the data.

The field teams were effectively positioned in the down wind direction to measure

radiological releases.

The inspectors noted good cooperation

and teamwork

between the licensee's

radiological assessment

personnel

and state personnel.

Radiological field assessment

teams were properly tracked and coordinated

throughout the exercise.

In general, visual aids, such as maps and status boards, were not effectively used

by the dose assessment

team during the exercise.

The inspectors noted that the

field team tracking board was not used to post information about the field teams;

only meteorological data was posted.

The radiological status board was not used

for its intended data during the exercise.

Also, the meteorological data posted on

the status board near the main emergency operations facility status board was not

always in agreement with the data posted in the dose assessment

area.

The radiation protection support technician routinely performed effective habitability

surveys of the emergency operations facility and other surveys as directed by the

radiological assessment

coordinator.

A contamination control point was

established,

as was an area for dosimeter issuance.

Conclusions

Overall, the emergency operations facility staff's performance was generally good.

Offsite protective action recommendations

were developed

in a timely manner.

Less than satisfactory performance was observed

in the area of offsite agency

notifications.

An exercise weakness

was identified for a failure to notify offsite

agencies of a protective action recommendation

upgrade.

Communications

and

-1 9-

information control were not always effective.

Dose assessment

and field team

control activities were generally good.

Default values used in dose projections were

not always accurate

and could have negatively affected protective action

recommendations.

Communications with field teams and dose assessment

form

completion were inconsistent.

Interactions with offsite agency representatives

were

effective.

P4.6

Scenario and Exercise Control

a.

Ins ection Sco

e 82301 and 82302

The inspectors evaluated the exercise to assess

the challenge and realism of the

scenario and exercise control,

b.

Observations

and Findin s

The licensee submitted the exercise scenario for NRC review on March 21, 1997, to

meet the 60-day goal specified in Inspection Procedure 82302, "Review of Exercise

Objectives and Scenarios for Power Reactors."

The results of the NRC's review

were documented

in an April 24, 1997, letter to the licensee.

As indicated in the

April 24, 1997, letter, both the NRC and the Federal Emergency Management

Agency determined that the scenario was minimally challenging and was not

acceptable to meet exercise objectives.

Moreover, the scenario package submitted

to the NRC was incomplete.

In response,

the licensee revised the scenario and

submitted

a complete scenario package

on April 25, 1997.

The final scenario was

sufficiently challenging to test emergency response

capabilities and demonstrate

exercise objectives.

The following aspects of exercise conduct and control detracted from the realism

and training value of the exercise and were considered

areas for improvement:

Emergency notification system communicators were not required to maintain

an open line of communication with the NRC control cell and were

improperly allowed to perform other support functions.

In reality, this

individual would have been unavailable due to the need to maintain a

continuous open line with the NRC.

One exercise participant responded to the operations support center before

the notification of unusual event was declared.

The individual read

procedures

prior to activation.

Exercise participants collected air samples

as directed; however, there were

occasions when no attempt was made to count the sample media.

-20-

A controller gave emergency ventilation system monitor (RU-13B) data to a

radiation protection support technician who did not demonstrate

the

procedure to obtain the data.

Late in the exercise,

an unexpected

(incorrect) reading of 8 million millirem

per hour on a radiation monitor caused

repair tasks to be aborted and

additional assessment

concerns.

c.

Conclusions

The initially submitted scenario appeared

minimally challenging, and the package

was incomplete.

The inspectors determined that the final exercise scenario was

sufficiently challenging to test emergency response

capabilities and demonstrate

onsite exercise objectives.

Exercise control was sufficient.

Some activities were

over-simulated.

P4.7

Licensee Self Criti ue

a.

Ins ection Sco

e 82301-03.13

The inspectors observed

and evaluated the licensee's post-exercise

facility critiques

and the formal management

critique on May 23, 1997, to determine whether the

process would identify and characterize weak or deficient areas in need of

corrective action,

b.

Observations

and Findin s

Post-exercise

critiques in the control room/simulator, operations support center, and

emergency operations facility were not fully effective.

The critiques were generally

positive (not self-critical) and did not include input from exercise participants.

Although critique forms were available in all facilities for participants to document

comments, participant input was not solicited during the post-exercise

critiques to

actualize performance improvements prior to initiation of formal corrective actions.

The post-exercise

critique in the technical support center was conducted

in a

systematic manner and input was solicited from controllers and exercise

participants.

During the May 23, 1997, management

critique, the Department Leader, Emergency

Planning, presented

a compilation of comments from controllers and evaluators.

The licensee had not completed.its evaluation to determine the significance of the

comments (exercise weaknesses,

areas for improvement, etc.).

The management

critique tended to focus on strengths

and positive comments, rather than

describing/discussing

areas in need of improvement.

The issue involving the

untimely notification of unusual event declaration was described

as a scenario

development matter, as opposed to a performance matter.

The inspectors

concluded that the management

critique was not self critical.

-21-

c.

Conclusions

The critique process was not fully effective in identifying issues in need of

corrective action and areas for improvement.

With the exception of the technical

'support center, the post-exercise

facility critiques did not include input from

exercise participants.

The post-exercise

and management

critiques tended to focus

on strengths

and positive observations.

V. Mana ement Meetin

s

X1

Exit Meeting Summary

The inspectors presented

the inspection results to members of licensee management

at the

conclusion of the inspection on May 23, 1997.

The licensee acknowledged

the facts

presented.

No proprietary information was identified.

The licensee provided additional

information concerning the inspection findings during June

11 and 12, 1997, telephone

conversations.

On June 13, 1997, the licensee was informed that the issue involving

continuous accountability in the technical support center was no longer characterized

as an

exercise weakness.

ATTACHMENT

SUPPLEMENTAL INFORMATION

PARTIAL LIST OF PERSONS CONTACTED

Licensee

J. Levine', Senior Vice President,

Nuclear

T. Barsuk, Senior Emergency Planning Coordinator

H. Bieling, Department Leader, Emergency Planning

C. Bolle, Emergency Planning Coordinator

G. Cerkas, Emergency Planning Coordinator

R. Fullmer, Director, Nuclear Assurance

L. Houghtby, Assistant to Vice President,

Nuclear Engineering

A. Krainik, Department Leader, Nuclear Regulatory Affairs

D. Larkin, Senior Engineer, Nuclear Regulatory Affairs

B. Lee, Emergency Planning Coordinator

H. Lines, Emergency Planning Coordinator

D. Marks, Section Leader, Nuclear Regulatory Affairs

R. Nunez, Department Leader, Operations Training

M. O'Neal, Emergency Planning Coordinator

G. Overbeck, Vice President,

Nuclear Production

M. Pioggia, Emergency Planning Coordinator

J. Proctor, Shift Supervisor, Unit 1 Operations

T. Radke, Director, Outage 5 Scheduling

C. Seaman,

Director, Emergency Services

LIST OF INSPECTION PROCEDURES USED

IP 82301

Evaluation of Exercises at Power Reactors

IP 82302

Review of Exercise Objectives and Scenarios for Power Reactors

LIST OF ITEMS OPENED

~Oened

50-528;-529;-530/97010-01

IFI

Exercise weakness

- Failure to recognize and

classify the notification of unusual event

(Section P4.2)

50-528;-529;-530/97010-02

IFI

.

Exercise weakness

- Failure to make required

offsite agency notifications

tSection P4.5)

-2-

LIST OF DOCUMENTS REVIEWED

De artmental Procedures

and Instructional Guides

~

1 6DP-OEP1 3

1 6DP-OEP14

1 6DP-OEP1 5

1 6DP-OEP1 6

1 6DP-'OEP1 7

16IG-OEP012

16IG-OEP03 'I

1 6IG-OEP041

16IG-OEP051

1 6IG-OEP053

1 6I6-OEP1 61

Emergency Classification

Satellite Technical Support Center Actions

Technical Support Center Actions

Operations Support Center Actions

Emergency Operations Facility Actions

Assembly

Core Damage Assessment

Dose Projections

.,

Emergency Exposures

and Potassium

Iodide

Emergency Message

Forms

Protective Actions

Revision 0

Revision

1

Revision 4

Revision

1

Revision 3

Revision

1

Revision

'I

Revision 0

Revision 0

Revision 2

Revision

1

Other Documents

Palo Verde Nuclear Generating Station Emergency Plan

Revision 18

)

i

P

f

1

k

I