ML20247R749

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Rev 1 to Epop 4455, Manager of Public Info
ML20247R749
Person / Time
Site: Millstone  Dominion icon.png
Issue date: 05/20/1998
From:
NORTHEAST NUCLEAR ENERGY CO.
To:
Shared Package
ML20247R747 List:
References
EPOP-4455, NUDOCS 9805290209
Download: ML20247R749 (14)


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MILLSTONE NUCLEAR POWER STATION

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SORC Mtg. No: QL31 Date: 6 cQ O-9 f Effective Date: 6 cQ9-9I 9805290209 900521 PDR ADOCK 05000245 F PDR F)

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Millstone All Units fs) wr Emergency Plan Operating Procedure Manager of Public Information TABLE OF CONTENTS

1. PURPOSE....................................................2
2. - P R E R EQ U I S ITES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. P R ECAUTI O N S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4. I N STR U CTI O N S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4.1 In i t ial Actio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4.2 Subseque nt Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
5. R EVI EW AN D S I G N O FF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
6. R E FE R EN C ES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7. S U M M ARY OF CH ANG ES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 p ATTACHMENTS AND FORMS Attachment 1, " Supplemental Information" . . . . . . . . . . . . . . . . . . . . . . . . 9 Attachment 2, " Directions to Facilities" . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Attachment 3 "SNET FaxWorks Instructions" . . . . . . . . . . . . . . . . . . . . . . 13 l 1

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.1. PURPOSE

) 1.1 Objective Provide guidance to the Manager of Public Information, located at the site EOF, for events which activate the SERO. These actions include:

  • Collection ofinformation regarding the event

. Involvement in the preparation of news releases l

. Station rumor and inquiry control l . Media monitoring

  • Providing supplemental information to EPZ town officials
  • Support for the Nuclear News Manager, located at the Hartford Armory 1.2 Discussion News releases are normally prepared by the MPI at the site and the technical content is reviewed by the ADEOE The Nuclear News f)

U Manager approves news releases for all events until the EOF is activated.

After EOF activation, the EOF DSEO approves all news releases.

The Station Duty Officer is the public information point of contact in the affected unit control room.

The news release is forwarded to the NNM. The NNM obtains input from the Executive Spokesperson and the State Public Information Organization. The news release is formatted and issued by the NNM.

The primary means of communication between the facilities is NU's electronic mail system and telephones. Each facility is equipped with a i computer to access this system, as well as dedicated phones between each facility. If the electronic mail system is not available, a telecopier may be used as a backup means of communication.

Information regarding roles and responsibilities is conte.ined in Attachment 1," Supplemental Information."

Directions to facilities are contained in Attachment 2," Directions to Facilities."

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2. PREREQUISITES 2.1 General N/A 2.2 Documents 2.2.1 EPUG 08B," Millstone Emergency Preparedness Resource Book" 2.2.2 EPOP 4455D," News Releases" 2.2.3 EPOP 4455F," Rumor and Inquiry Control" 2.3 Definitions 2.3.1 ADEOF- Assistant Director Emergency Operations Facility 2.3.2 JMC - Joint Media Center 2.3.3 MOR - Manager of Resources 2.3.4 NCS - Nuclear Communication Services 2.3.5 NNM - Nuclear News Manager 2.3.6 RICC - Rumor and Inquiry Control Center
3. PRECAUTIONS N/A l

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4. INSTRUCTIONS

(") 4.1 Initial Actions 4.1.1 NOTIFY the ADEOF upon arrivalin the EOE 4.1.2 E the ADEOF has not arrived, NOTIFY the MOR.

4.1.3 INDICATE your presence on the SERO Status Board.

4.1.4 NOTIFY the NNM to discuss event status and strategy.

4.1.5 MAINTAIN a logbook of significant events and communications.

4.1.6 VERIFY MPI telephones (commercial and hotline) are operational.

4.1.7 E the State EOC is not activated, PERFORM the following:

  • Refer To EPOP 4455F," Rumor and Inquiry Control," and RESPOND to inquiries. ,

= RESOINE rumor calls received at the site.

C . MAINTAIN list of rumors and responses.

4.2 Subsequent Actions 4.2.1 OBTAIN available information on event, including information from EOF DSEO and Manager briefings.

4.2.2 NOTIFY the NNM at the State Joint Media Center of information obtained from briefings.

4.2.3 Refer To EPOP 4455D," News Releases," and PREPARE news releases unless directed otherwise by the NNM.

4.2.4 SUBMIT news release to the ADEOF for technical review.

4.2.5 SUBMIT news release to EOF DSEO for approval.

4.2.6 Refer To Attachment 3 and DISTRIBUTE news releases using SNET FaxWorks.-

4.2.7 NOTIFY ADEOF of significant questions and status of public information activities at the State Armory.

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I 4.2.8 E media arrives at plant gate, PERFORM the following:

= E Joint Media Center has been activated, DIRECT media to .

the available media center.

  • E Joint Media Center has not been activated, BRIEF media on verified event information.
  • Refer To Attachment 2 and PROVIDE directions to the available media center, as necessary.

4.2.9 REQUEST additional site support personnel from the MOR, as necessary.

4.2.10 E the Rumor and Inquiry Control Center has been activated, NOTIFY the Customer Service Operator to request media and public inquiries are informed of the number to call for official information.

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5. REVIEW AND SIGNOFF O 5.1 N/A
6. REFERENCES 6.1 " Millstone Nuclear Power Station Emergency Plan" 6.2 NUREG-0654, Revision 1," Criteria for Preparation of Radiological Emergency Response Plans and Preparedness in Support of Nuclear Power Plants" 6.3 EPOP 4455A," Nuclear News Manager" 6.4 NUC EPOP 4411B," Assistant Director Emergency Operations Facility
7.

SUMMARY

OF CHANGES 7.1 Changed the level of use from General to Information.

7.2 Changed procedure from an NU common procedure (NUC EPOP) to a Millstone Nuclear Power Station Emergency Plan Operating Procedure (EPOP).

(d3 7.3 Deleted references to CY in all applicable locations.

l l 7.4 Changed applicable referenced procedure numbers from NUC EPOP to EPOP.

7.5 Added information to Section 1.2 to clarify that the technical content of news releases is reviewed by the ADEOF; the Nuclear News Manager approves news releases for all events until the EOF is activated; after EOF activation, the EOF DSEO approves all news releases; and the Station Duty Officer is the public information point of contact in the affected unit control room.

7.6 Added information to Section 1.2 to clarify the means of communication between NU's facilities.

7.7 Deleted step 3.1 from the Precautions section that individual pagers shall be on at all times and car phones activated.

7.8 Deleted AP, ENRS, ERO, and MPI from the definitions section.

7.9 Deleted step 4.1.1 to acknowledge the ENRS radiopage by calling in to

,, the ENRS call-back system.

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,_ 7.10 Deleted step 4.1.2, step 4.1.4, and step 4.1.5 to prepare draft of initial news release, prepare release, and issue release.

(%) 1 7.11 Deleted step 4.1.6 to notify primary media contacts to discuss news release.

7.12 Deleted step 4.1.7 to report to the EOF at the affected site.

7.13 Deleted step 4.2.1 to prepare news release.

7.14 Added step 4.2.3 for the MPI to prepare news release unless directed otherwise by the NNM.

I 7.15 Deleted step 4.2.5 to submit news release to the NNM at the State Armory for final formatting and release.

7.16 Added new step 4.2.5 to submit news releases to the EOF DSEO for approval.

7.17 Moved step 4.2.6 to step 4.1.4 for the MPI to notify the NNM to discuss event status and strategy.

7.18 Added new step 4.2.6 to refer to Attachment 3 and distribute news p releases using SNET FaxWorks.

V 7.19 Deleted step 4.2.8 to monitor media reports and report any broadcasted misinformation to the NNM.

7.20 Deleted step 4.2.10 to respond to requests for additional information from EPZ Officials.

7.21 Deleted step 4.2.12 to maintain and update the EOF Rumor Reports Status Board 7.22 Deleted step 4.2.13 to maintain a news release status board.

7.23 Deleted step 4.2.14 to refer to INPO 91-005," Nuclear Network  !

Communication Link to the Nuclear Industry," and prepare an incident description for release via the Nuclear Network.

7.24 Deleted step 4.2.15 to request the MOR to refer to INPO 91-005 for names and phone numbers and call in a Nuclear Network Coordinator.

7.25 Added NUC EPOP 4411B," Assistant Director Emergency Operations Facility," to the references section.

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7.26 Deleted the Public Information Coordinator, External Notification

(') Coordinator, and Employee Communications Coordinator positions from Attachment 1, " Supplemental Information."

7.27 Added public information responsibilities to Attachment 1 for the Station Duty Officer, the EOF DSEO, the ADEOF, and the Nuclear News Manager.

7.28 Deleted reference to the on-call 90 minute response time in Attachment 1 for the ES, NNM, TA, and MPI positions.

7.29 Deleted Attachment 3,"Public Information Emergency Organization On-Call and Call-In," flowchart.

7.30 Added new Attachment 3,"SNET FaxWorks Instructions."

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Att:chment 1

' Supplemental Information (Sheet 1 of 2)

E' The following is a description of the individuals that have public information responsibilities:

1. Ibe Station Duty Officer is the public information point of contact in the affected unit control room.
2. The EOF DSEO is responsible for approving all news releases.
3. The ADEOF is responsible for the technical review of all news releases.
4. The NU Executive Spokesperson is an NU management representative. This individual carries a Level 2 radiopager and receives notification of Unusual Event or higher classification events.

The Executive Spokesperson represents NU at Governor's briefings and official news conferences at the State EOC. The Executive Spokesperson and the nuclear information staff are the only individuals authorized to make official statements on behalf of NU.

5. Ille Nuclear News Manager is a nuclear information representative. This individual carries a Level 1 radiopager and receives notification of all nuclear events.

O C/ The Nuclear News Manager approves news releases for all events until the EOF is activated.

The Nuclear News Manager reports to the Executive Spokesperson and directs the overall public information response for NU. At the Armory, the Nuclear News Manager will serve as the official spokesperson until relieved by the NU Executive Spokesperson.

The Nuclear News Manager coordinates with the Governor's Press Secretary to determine if the Joint Media Center in Hartford should be activated, or if a company media center should be established at the site Information and Science Center.

6. The Technical Assistant is a nuclear organization representative. This individual carries a Level 2 radiopager and receives notification of Unusual Events or higher classification events.

The Technical Assistant reports to the Executive Spokesperson and provides technical and plant-specific information to keep him appraised of the event.

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r Attachment I Supplemental Information (Sheet 2 of 2) f' ') 7. Thc_ Manager of Public Information is a nuclear information representative. This I

individual carries a Level 2 radiopager and receives notification of Unusual Event or higher classification events.

The Manager of Public Information reports to the Nuclear News Manager and is the primary contact point for information concerning the event, however, information is coordinated through the Assistant Director Emergency Operations Facility.

The following NCS and NU staff will be called in as needed to carry out public information emergency functions:

  • The Media Center Liaison reports to the Nuclear News Manager at the liartford Armory. This individual coordinates with a State Public Information Officer to oversee the operations of the Joint Media Center and responds to media inquiries.

The Media Center Liaison supervises the Technical and Radiological Briefers in the J MC.

  • Ihe_Ihunorand_Imtuiry ControLLiaison reports to the NNM at the ilartford Armory.

This individual coordinates with a State Public Information Coordinator to oversee the operations of the Joint Rumor and Inquiry Control Center.

- Ilte'lishnialEriefc1 reports to the Media Center Liaison at the Hartford Armory.

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This individual provides technical plant-specific information to the media between official news conferences.

. The Radiological llriefer reports to the Media Center Liaison at the llartford Armory. This individual provides radiological information to the media between official news conferences.

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1 Attachment 2 Directions to Facilities (Sheet 1 of 2) z O i I

() Millstone Information and Science Center j From I-95 North: In Lyme, take Exit 72 (Rocky Neck Connector) and turn left onto Route 156 eastbound. Go 3 miles to Niantic Center. The Millstone Information Center .

is the brick building on the right.

From I-95 South: In Niantic, take Exit 74 (Niantic). Turn right onto Route 161 southbound.

Go 4 miles to Niantic Center. Thrn right onto Route 156 westbound. The Millstone Information Center is the brick building on the left.

From Rtc 2 South: In Colchester, take Route 11 southbound to the end. Ern left onto Route 82 eastbound. Go 1 mile, turn right onto Route 85 southbound. Go 5 miles and bear right at traffic light onto Route 161 southbound. Go 8 miles to Niantic Center. Arn right onto Route 156 westbound. The Millstone Information Center is the brick building on the left.

NU General OfHees o/ From I-91 South: In Hartford, take Exit 28 to Route 5-15 southbound (Berlin Ernpike). Go t

about 9 miles to Selden Street (just over Newington-Berlin town line). %rn ,

left and follow the signs to the visitor parking area.

From I-91 North: In Cromwell, take Exit 22 to Route 9 northbound. Go about 2 miles and take exit for Route 5-15 northbound (Berlin %rnpike). Go about 2 miles to Selden Street (just before Newington-Berlin town line). Turn right and follow the signs to the visitor parking area.

From I-84 E or W: In New Britain, take Exit 35 to Route 72 eastbound. Go about 3 miles and take exit for Route 5-15 northbound (Berlin Turnpike). Follow the directions above.

1 From I-84 West: In New Britain, take Exit 35 to Route 72 castbound. Go about 3 miles and take exit for Route 5-15 northbound (Berlin Ernpike). Follow the directions above. )

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Attcchment 2 Directions to Facilities (Sheet 2 of 2) 01 G! State EOC/ Hartford Armory From I-91 North: In Hartford, Take I-84 West; see below.

From I-91 South: In Hartford, Take I-84 West; see below.

l l From I-84 West: Take Asylum Street exit. 7brn right at end of exit. Thke first left onto Broad Street (in front of YWCA). The Hartford Armory is on the left, across from the Hartford Courant.

From I-84 East: Take Capitol Avenue exit.1brn right at end of exit. Take first right into parking area. The Hartford Armory is directly ahead on the left; the parking garage is on the right.

Go in the entrance at the ground level of the east side of the building. Go straight down the passageway to the end. The Joint Media Center and Connecticut Office of Emergency Management are on the right.

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Attachment 3 1

SNET FaxWorks Instructions (Sheet 1 of 1) g

'. SNET FaxWorks: Sending a Fax Broadcast from a Fax Machine These instructions demonstrate how to send a fax broadcast via SNET FaxWorks from a fax machine to either a distribution list or a group of fax numbers that have not been en-tered into the SNET FaxWorks computer.

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1. Dial 1-800-229-4329 from the telephone connected to the fax machine. You will i be guided through a set of voice instructions by the SNET FaxWorks Computer. l
2. From the telephone set enter the seven digit SNET FaxWorks password, followed by the star key (*). The Password is: 7972657
3. To send a fax PRESS ONE.
4. You will then be given the following list of choices regarding the delivery time of the fax:

To send the fax immediately: PRESS ONE.

To send the fax overnight (Between 11 p.m. and 7 a.m. EST): PRESS TWO.

To schedule delivery at a specific time within a 24-hour period: PRESS TIIREE.

Then enter the military time you want the fax to go out (i.e.,4 p.m. EST is 16:00 hours in military time).

To send to a SNET FaxWorks Mailbox: PRESS FOUR.

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L) 5. You will then be asked to enter the distribution list number (i.e.,001) or the fax number (including area code) you want to send the document to, followed by the star key (*). You can enter in as many lists or fax numbers as you would like, but they need to be entered in one at a time, pressing the star key after each entry (i.e.,001*,

003*, 860 - 555 - 1212*, 005*, 704 - 555 - 9898*,404 - 555 - 6666*).

Choose from the following lists for SNET FaxWorks:

001 - Local Media 002 - CT State-wide 003 - Government 004 - Local & Government (Lists 001 & 003) 005 - All lists (Lists 001,002, & 003)

6. When you have completed entering the lists or destination number that you want to send to: PRESS TIIE POUND KEY (#).
7. Walt for the fax tone and press start on the fax machine. The document will start going through the fax machine and you may hang up the receiver.

FOR IIELP CALL TIIE SNET FAXWORKS CUSTOMER SERVICE DEPARTMENT AT 1 - 800 -345 -4329.

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