ML20003F329
| ML20003F329 | |
| Person / Time | |
|---|---|
| Issue date: | 09/24/1980 |
| From: | Brown R NRC OFFICE OF NUCLEAR MATERIAL SAFETY & SAFEGUARDS (NMSS) |
| To: | Cornell E NRC OFFICE OF THE EXECUTIVE DIRECTOR FOR OPERATIONS (EDO) |
| Shared Package | |
| ML19284C410 | List: |
| References | |
| FOIA-81-13 NUDOCS 8104200614 | |
| Download: ML20003F329 (4) | |
Text
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September 24, 1980 MEMORANDUM FOR:
E. Kevin Cornell Deputy Executive Director for Operations FROM:
R. S. Brown, Jr.
Assistant to the Director and Chief, Program Support Branch, NMSS
SUBJECT:
NRC'S DOCU$ENT CONTROL SYSTEM In response to your memorandum of September 9,1980, relative to the above subject, the following information is provided:
1.
NMSS is generally satisfied with the services provided by the DCS.
However, the error rate in encoding documents and the time lag encountered on cocuments being entered into the system is considered inordinate.
In this regard, a new feedback loco for error corrections has been established and is working well. Addi tionally, TERA personnel have been very rece::tive to correction repuests. Although some progress has been made in this area, considerable emphasis needs to be placed in the proper encoding of documents (puality control) the first time through the system.
E.
We have no way of estimating savings from the system until it is fully imolemented. However, during the transition to the system,' an increase in staff effort due to unfamiliarity with the DCS is being experienced, but this could only be temporary.
Dollar and staff year lyings may increase as the system is more fully implemented, since it is anticipated that a reduction of search time will occur with the video feature availability. As an added benefit file integrity should improve over the present manual system, particularly in the area of docket files.
3.
Aside from docket material, other corres:endence within NMSS essentially has not been put into the DCS. Our intention at the outset was to start with the placement of docket material into tne system.
With the correction of the problems outlined in paragraph I above, if the system is retained we will expand our use of the DCS. However, since the system is not fully cperaticnal for NMSS, it is difficult to estimate wnat impact, if any, termination would have. We believe the benefits of a well defined 005 should be measured in future terms rather than those Of the present; however, such a system must be c::st effective.
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E. Kevin Cornell 2
4 If the present DCS is to be retained, we would suggest the following be considered to make the system more useful:
a.
Improve r sality control (data entry and coding) and more complete implemen ation of feedback loops to identify problems.
b.
A fulltime liaison person from TERA in the '4filste Building to work more closely with the staff for training and guidance in
'the capabilities of the system and its expansion throughout NMSS.
c.
Setter search capabilities (subject, statistical, etc.) are needed.
The present system underutilizes its search logic capability.
The user must query the system, building hierarchical logic rather than the system querying the user.
It would help if the DCS was oriented better towards the individual user which, undoubtedly, would encourage wider use of the system.
If the present system is determined to be cost effective and retained by NP.C, it is ;enerally agreed within NMSS that closer liaisen is required witn TERA if tangible benefits are to be accrued from the DCS. The enumerated or:blem areas listed above require examination and c:rrection when possicle. Additionally, steps need to be taken to expand the system within NMSS and to train the professional and clerical staff as
.vell in the use of the system. In this regard, an cn-the-scene TEPA reoresentative would be most useful.
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R. S. Brown, Jr Assistant to the Director and Chief,
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Frogram Supoort 3 ranch, NMSS l
o E. Kevin Cornell SEP g e.. 3
- a-c) Those in SD who use the DCS have requested that the system be upgraded to allow the staff to retrieve actual 60cument pages through video transmission.
d) The TERA Corporation is sending representatives to interview the OSD staff to detemine how the DCS can better meet the needs of this office. They are examining ways to produce more complete and timely information as well as revising their user training course to address specific user office needs.
We expect the above mentioned cooperation with TERA will lead to improvements in the DCS which will make the system more useful to the SD staff.
N h.
Robert B. Minogue, Director Office of Standards Development e
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SE.8 2 3 1980 E. Kevin Cornell with each video terminal. The DCS would also be more useful if there were a better means of identifying and indexing enclosures to documents in the system. We have been working with TERA person-nel to define those classes of existing documents which should be added to the system to improve information retrieval in the Oper-ations Center and to make file searches more efficient.
In closing, let me reiterate my support for a fully implemented document retrie-val system. Whether this system is the DCS as presently envisaged, or a differ-ent system with similar objectives, is really of no great import to the technical staff. The important point, in my view, is that we must continue to move forward with the development of an adequate document retrieval system. Any reduction in the originally planned objectives would be a grave error.
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7 Victor Stel,lo, Jr,> /
Director Office of Inspecticn and Enforcement cc:
ti. C. "oseley, IE H. D. Thornburg, IE R. C. DeYoung, IE J. H. Snie::ek, IE E. M. Howard, IE L. I. Cobb, IE R. H. Engelken, RV i
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