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| issue date = 05/14/2009
| issue date = 05/14/2009
| title = Commission Briefing Slides/Exhibits on Results of AARM
| title = Commission Briefing Slides/Exhibits on Results of AARM
| author name = Borchardt W R
| author name = Borchardt W
| author affiliation = NRC/EDO
| author affiliation = NRC/EDO
| addressee name =  
| addressee name =  
Line 15: Line 15:


=Text=
=Text=
{{#Wiki_filter:COMMISSION BRIEFING SLIDES/EXHIBITS BRIEFING ON RESULTS OF AARM MAY 14, 2009 C 7-'7 U.S.NRC UNITED STATES NUCLEAR REGULATORY COMMISSION Protecting People and the Environment Briefing on the Results of the Agency Action Review Meeting May 14, 2009 Bill Borchardt, EDO Agenda* Plant Discussion-Palo Verde: Elmo Collins, RIV" Industry Trends Program -Frederick Brown, NRR" ROP Self-Assessment  
{{#Wiki_filter:COMMISSION BRIEFING SLIDES/EXHIBITS BRIEFING ON RESULTS OF AARM MAY 14, 2009
-Frederick Brown, NRR 2 Agenda (cont.)* Materials and Waste Programs Performance:
 
Charles Miller, FSME* Facility Discussion-Nuclear Fuel Services, Inc..Luis Reyes, RII 3 Plant Discussion  
7-'
-Palo Verde* NRC Activities to Confirm Safety and Assess Effectiveness of CAL-Inspections
7 C        U.S.NRC UNITED STATES NUCLEAR REGULATORY COMMISSION ProtectingPeople and the Environment Briefing on the Results of the Agency Action Review Meeting May 14, 2009 Bill Borchardt, EDO
-Public Meetings* Palo Verde Actions in 2008 4 Plant Discussion  
 
-Palo Verde* Current Performance Assessment
Agenda
-Overall Performance Improved-Closed CAL and Substantive Cross Cutting Issues* Actions Going Forward-Focused CAL Follow Up Inspections
* Plant Discussion
-Periodic Public Meetings 5 Reactor Industry Trends Program" Identifies Trends in Safety Performance
  -Palo Verde: Elmo Collins, RIV
* Communicates Performance To Stakeholders" Complements the ROP* Supports NRC Performance Goals 6 FY 2008 Reactor Trend Results* No Statistically Significant Adverse Trends in Safety Performance
" Industry Trends Program -
* Short term performance was within expected ranges" No Significant Accident Sequence Precursors 7
Frederick Brown, NRR "ROP Self-Assessment -
Frederick Brown, NRR 2
 
Agenda (cont.)
* Materials and Waste Programs Performance: Charles Miller, FSME
* Facility Discussion
  -Nuclear Fuel Services, Inc..
Luis Reyes, RII 3
 
Plant Discussion           - Palo Verde
* NRC Activities to Confirm Safety and Assess Effectiveness of CAL
  - Inspections
  - Public Meetings
* Palo Verde Actions in 2008 4
 
Plant Discussion           - Palo Verde
* Current Performance Assessment
  - Overall Performance Improved
  - Closed CAL and Substantive Cross Cutting Issues
* Actions Going Forward
  - Focused CAL Follow Up Inspections
  - Periodic Public Meetings 5
 
Reactor Industry Trends Program
" Identifies Trends in Safety Performance
* Communicates Performance To Stakeholders
" Complements the ROP
* Supports NRC Performance Goals 6
 
FY 2008 Reactor Trend Results
* No Statistically Significant Adverse Trends in Safety Performance
* Short term performance was within expected ranges
" No Significant Accident Sequence Precursors 7
 
ROP Self-Assessment
ROP Self-Assessment
* Reviewed Against Program Goals" Met Performance Goals and Achieved Intended Outcomes* Safety Improved at Specific Plants as Result of ROP Implementation 8
* Reviewed Against Program Goals
2008 AARM Follow Up Actions" Clarify Meaning and Use of"Green" Pis* Evaluate Improvements to ROP Metrics for Pis and SDP* Evaluate Resident Inspector Attraction and Retention Issues 9 ROP Discussion Topics* Action Matrix Deviations
" Met Performance Goals and Achieved Intended Outcomes
* Safety Improved at Specific Plants as Result of ROP Implementation 8
 
2008 AARM Follow Up Actions
" Clarify Meaning and Use of "Green" Pis
* Evaluate Improvements to ROP Metrics for Pis and SDP
* Evaluate Resident Inspector Attraction and Retention Issues 9
 
ROP Discussion Topics
* Action Matrix Deviations
* Several ROP Enhancements
* Several ROP Enhancements
* Consistent ROP Resources 10 2009 ROP Focus Areas* Consistently Implement SCCI Guidance* Followed development in Safety Culture Initiative
* Consistent ROP Resources 10
* Ongoing Effort to Further Improve the PI Program 11 Materials and Waste Programs Perform ance Provide a summary of the materials and waste program's performance 12 Performance Evaluation Program* Systematic review to identify significant:
 
-Operational performance trends-Licensee performance issues-NRC program issues/gaps 13 Performance Criteria" Strategic Outcomes* Performance Measures* Abnormal Occurrences
2009 ROP Focus Areas
* Significant Enforcement Actions* Trending review of Event Data* SECY-02-0216 and SECY-08-0135 14 Strategic Outcomes &Performance Measures* All Strategic Outcomes were realized* Performance Measures were all within the established goals 15 Abnormal Occurrences" Ten abnormal occurrences (AOs) in FY 2008" All AOs in FY 2008 were medical-related events* No discernable trends on total number of AOs 16 Escalated NRC Materials Enforcement Actions* 118 escalated enforcement actions in calendar year 2008* Two cases involved severity level II violations
* Consistently Implement SCCI Guidance
* No significant performance trends identified 17 Licensee Performance/
* Followed development in Safety Culture Initiative
NRC Program Gaps" Two nuclear materials licensees met the significant performance issues criteria for FY 2008* No significant trending issues identified
* Ongoing Effort to Further Improve the PI Program 11
* No NRC program gaps or failures identified 18 Trending Review of Event Data* Reviewed 10 years -5,227 eve during this period* No significant performance tre identified
 
* No significant change from previous 10 year period (5,053 events)nts nds 19 Review of General Licensed Device Events* Data Reviewed to determine:-Type of general licensed device (GLD) events that have been reported-Any trends regarding GLDs 20 Review of General Licensed Device Events* General Findings:-546 events involved 7,776 GLDs for the time period 111/1998 to 12/31/2008-Tritium exit signs accounted for 93 percent of the GLDs for these events 21 Review of General Licensed Device Events*
Materials and Waste Programs Perform ance Provide a summary of the materials and waste program's performance 12
 
Performance Evaluation Program
* Systematic review to identify significant:
  - Operational performance trends
  -Licensee performance issues
  -NRC   program issues/gaps 13
 
Performance Criteria
" Strategic Outcomes
* Performance Measures
* Abnormal Occurrences
* Significant Enforcement Actions
* Trending review of Event Data
* SECY-02-0216 and SECY-08-0135 14
 
Strategic Outcomes &
Performance Measures
* All Strategic Outcomes were realized
* Performance Measures were all within the established goals 15
 
Abnormal Occurrences
" Ten abnormal occurrences (AOs) in FY 2008
" All AOs in FY 2008 were medical-related events
* No discernable trends on total number of AOs 16
 
Escalated NRC Materials Enforcement Actions
* 118 escalated enforcement actions in calendar year 2008
* Two cases involved severity level II violations
* No significant performance trends identified 17
 
Licensee Performance/
NRC Program Gaps
" Two nuclear materials licensees met the significant performance issues criteria for FY 2008
* No significant trending issues identified
* No NRC program gaps or failures identified 18
 
Trending Review of Event Data
* Reviewed 10 years   - 5,227 eve nts during this period
* No significant performance tre nds identified
* No significant change from previous 10 year period (5,053 events) 19
 
Review of General Licensed Device Events
* Data Reviewed to determine:
  -Type of general licensed device (GLD) events that have been reported
  -Any trends regarding GLDs 20
 
Review of General Licensed Device Events
* General Findings:
  -546 events involved 7,776 GLDs for the time period 111/1998 to 12/31/2008
  -Tritium exit signs accounted for 93 percent of the GLDs for these events 21
 
Review of General Licensed Device Events


== Conclusions:==
== Conclusions:==
-The NRC is evaluating the cause for the large number of tritium exit sign related events-No other trends were found during this study 22 Materials Licensee Briefing on Nuclear Fuel Services, Inc." Reasons for Discussion" NRC Actions" Current Performance
 
* NFS' Compliance with Order" Next Steps 23 Conclusions" All strategic and performance goals were met in FY 2008" No adverse performance trends identified" Enhancements to the ROP 24 List of Acronyms" AARM -Agency Action Review Meeting* AO -Abnormal Occurrence" ASP -Accident Sequence Precursor* CAL -Confirmatory Action Letter* EDO -Executive Director of Operations 25 List of Acronyms (cont)" FMSE" FY* GLD* IMC S IP" ITP-Office of Federal and State Materials and Environmental Management Programs-Fiscal Year-General Licensed Device-Inspection Manual Chapter-Inspection Procedure-Industry Trends Program 26 List of Acronyms (cont)" MD -Management Directive" NRC -Nuclear Regulatory Commission" PI -Performance Indicator" PI&R -Problem Identification and Resolution
  -The NRC is evaluating the cause for the large number of tritium exit sign related events
* PRA -Probabilistic Risk Assessment" RII -Region II 27 List of Acronyms (cont)* RIV -Region IV" ROP -Reactor Oversight Process" SCCI- Substantial Cross-Cutting Issue" SDP -Significance Determination Process" SRM -Staff Requirements Memorandum 28 Palo Verde. Nuclear Generating Station May 2009 Randy Edington Executive Vice President and Chief Nuclear Officer Arizona Public Service I-PLANT EQUIPME14T PFOptF (ORRECTIVE ACTION PROGRAM SAFETY KNOWLEDGE TRAINING N q WHUMANPERF.,'CONT.
  - No other trends were found during this study 22
LEARNING I COMMUNICATIONS I OVERSIGHT EMERGENCY PREPAREDNESS I ~g PRCDUE -NIERN E PROCRAMS,'PRO(FSSES MFTRICS GES -1 (CISTEFFECTIVENESS F LONG RANGE PLAN DEPARTMENTPLANS 2
 
3 Sustaining.
Materials Licensee Briefing on Nuclear Fuel Services, Inc.
Continuous Improvement Beyond and Broader than CAL" Safety Culture* Industry Engagement" Planning-3-5 Year Site Integrated Business Plan-Long-Range Planning / Strategic Planning" Alignment to Mission, Values and Behaviors" Equipment-Top 10 Technical Issues-Minor Modifications" People-Hiring and Development Model-Staffing and Recruiting Strategies
" Reasons for Discussion
-Succession Planning" Corrective Action Program 4 Sustaining Continuous Improvement Beyond and Broader than CAL* Knowledge  
" NRC Actions
/ Training-Four-week Power Plant Fundamentals Course-Orientation Program-Oral Boards* Measures-Performance Indicators with Industry Targets-Self-Assessments and Benchmarking
" Current Performance
-Trending and Analysis* Oversight-Management Review Meetings-Nuclear Assurance, Off-Site Safety Review Committee,'
* NFS' Compliance with Order
Nuclear Oversight Committee-Plant Health Committee-Executive Challenge Boards* Communication Strategy 5 Hiring & Development Model Hiring for our future 70% -90%Sr .ig, Leve 6 Palo Verde Leadership Model~17AImw, 7 NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Update to Commission on N.FS' Safety Culture Improvem ent Plan May 14, 2009 Dave Kudsin, President 1 NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company A new beginning...
" Next Steps 23
oSuccessful Acquisition oSmooth Transition 0Commitment to Safety Improving accountability through:-Increased Corporate Oversight-New Ethics Program o Resources Accessibility 2
 
NUCLEAR FUEL SERVICES.
Conclusions
INC.a subsidiary of The Babcock & Wilcox Company Bottom Line Up Front Plan on-track-Challenge:
" All strategic and performance goals were met in FY 2008
management of plan-Action: senior project manager assigned~Performance Indicators positive oSlower progress than plan in some areas o2011 goal achievable 3  
" No adverse performance trends identified
= =NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Safety Culture Strategic Plan o Long Range Vision-Industry "best in class" safety culture by 2011 o Integrates findings of self assessment and third party assessment oActions to address each finding assigned a date and responsible manager 4 NUCL EAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Safety Culture Strategic Plan~mid Term: One Page Plan System-objectives with metrics-Action Plans with milestones oAnnuaI plan development.-workshop to develop Strategic Plan-Flows down to management:
" Enhancements to the ROP 24
3 to 4 levels o Monthly execution meetings-Review objectives (metrics) and action plans (milestones) 5  
 
-.1 NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Project Management SummaryPlan on-track=93 commitments completed (46%)->70% complete by December 31, 2009-No overdue actions oActions effective-Need to develop comprehensive cultural change set of metrics for use in change assessment 6
List of Acronyms "AARM - Agency Action Review Meeting
NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Human Performance (HuP)oAveragjng 12 days between HuP site-wide event clock resets oAlI operations personnel using HuP tools by year-end; security forces 2010 o Making conservative decisions ()Security overtime reduced 25%;staffing all-time high 7  
* AO - Abnormal Occurrence "ASP -Accident   Sequence Precursor
""=NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Maintenance Backlog 250 200 150 100 50 0 Jun-05 Dec-05 Jun-06 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08'Improving Long-term Plant Safety 8 NUCLEAR FUEL SERVICES.
* CAL - Confirmatory Action Letter
INC.a subsidiary of The Babcock & Wilcox Company Employee Safety Awareness 750 600 450 _o_300I__150 0 -2005 2006 2007 2008'Lowering the Reporting Threshold vIncreasing Ownership  
* EDO - Executive Director of Operations 25
& Participation 9
 
NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Employee Reported Problems 2200--1900 _ 0 t3-1 1600 T 1300 ---- _ _ _ _ _ _ __ _ _ _1000____ _700 -_400 -__ -_2006 2007 2008 r- Low ] Moderate 0 High Severity'Better Risk Management 10 NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Corrective Action Program 5.0 4.0 How satisfied are you with the overall process from initial identification of the problem through problem closure?c li I iU-U U U ...... .... * ..mll 0111-M U I U 3.0 Dec-07 Mar-08 Jun-08 Sep-08 Dec-08 Mar-09 mproving Employee Satisfaction 11 NUCLEAR FUEL SERVICES, INC.a subsidiary of The Babcock & Wilcox Company Safety Conscious.Work Environment 0 Successfully launched Employee Concerns Program (April 2009)o Enabled anonymous Corrective Action Program problem reporting (Oct 2008)12}}
List of Acronyms (cont)
" FMSE - Office of Federal and State Materials and Environmental Management Programs
" FY    - Fiscal Year
* GLD  -General   Licensed Device
* IMC  -Inspection   Manual Chapter S IP  - Inspection Procedure
" ITP  - Industry Trends Program 26
 
List of Acronyms (cont)
" MD   - Management Directive
" NRC - Nuclear Regulatory Commission
" PI   - Performance Indicator
" PI&R - Problem Identification and Resolution
* PRA - Probabilistic Risk Assessment
" RII - Region II 27
 
List of Acronyms (cont)
* RIV - Region IV
" ROP - Reactor Oversight Process
" SCCI- Substantial Cross-Cutting Issue
" SDP - Significance Determination Process
" SRM - Staff Requirements Memorandum 28
 
Palo Verde. Nuclear Generating Station May 2009 Randy Edington Executive Vice President and Chief Nuclear Officer Arizona Public Service
 
I-PLANT EQUIPME14T                 PFOptF (ORRECTIVE ACTION PROGRAM SAFETY WHUMANPERF.,'CONT. LEARNING I                                                 KNOWLEDGE  TRAINING COMMUNICATIONS       I           OVERSIGHT                         N    q EMERGENCY PREPAREDNESS I ~g PRCDUE                     NIERN    -         E GES PROCRAMS,'PRO(FSSES
                                                          - 1       (CISTEFFECTIVENESS MFTRICS F       LONG RANGE PLAN   DEPARTMENTPLANS 2
 
3 Sustaining. Continuous Improvement Beyond and Broaderthan CAL
" Safety Culture
* Industry Engagement
" Planning 5 Year Site Integrated Business Plan
  - Long-Range Planning / Strategic Planning
" Alignment to Mission, Values and Behaviors
" Equipment
  - Top 10 Technical Issues
  - Minor Modifications
" People
  - Hiring and Development Model
  - Staffing and Recruiting Strategies
  - Succession Planning
" Corrective Action Program 4
 
Sustaining Continuous Improvement Beyond and Broaderthan CAL
* Knowledge / Training
  - Four-week Power Plant Fundamentals Course
  - Orientation Program
  - Oral Boards
* Measures
  - Performance Indicators with Industry Targets
  - Self-Assessments and Benchmarking
  - Trending and Analysis
* Oversight
  - Management Review Meetings
  - Nuclear Assurance, Off-Site Safety Review Committee,' Nuclear Oversight Committee
  - Plant Health Committee
  - Executive Challenge Boards
* Communication Strategy 5
 
Hiring & Development Model Hiring for our future 70% - 90%
Sr .ig,Leve 6
 
Palo Verde Leadership Model
            ~17AImw, 7
 
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock &Wilcox Company Update to Commission on N.FS' Safety Culture Improvem ent Plan May 14, 2009 Dave Kudsin, President 1
 
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock & Wilcox Company A new beginning...
oSuccessful Acquisition oSmooth Transition 0Commitment             to Safety Improving accountability through:
                              -Increased Corporate Oversight
                              -New Ethics Program oResources Accessibility 2
 
NUCLEAR FUEL SERVICES. INC.
a subsidiary of The Babcock & Wilcox Company Bottom Line Up Front Plan on-track
                              -Challenge: management of plan
                              -Action: senior project manager assigned
                          ~Performance             Indicators positive oSlower progress than plan in some areas o2011 goal achievable 3
 
  =     =
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock &Wilcox Company Safety Culture Strategic Plan oLong Range Vision-Industry "best in class" safety culture by 2011 oIntegrates findings of self assessment and third party assessment oActions to address each finding assigned a date and responsible manager 4
 
NUCL EAR FUEL SERVICES, INC.
a subsidiary of The Babcock & Wilcox Company Safety Culture Strategic Plan
                          ~mid               Term: One Page Plan System
                              -objectives with metrics
                              -Action Plans with milestones oAnnuaI plan development.
                              -workshop to develop Strategic Plan
                              -Flows down to management: 3 to 4 levels oMonthly execution meetings
                              -Review objectives (metrics) and action plans (milestones) 5
 
                                            -.1 NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock &Wilcox Company Project Management Summary Plan on-track
                              =93 commitments completed (46%)
                              ->70% complete by December 31, 2009
                              -No overdue actions oActions effective
                              -Need to develop comprehensive cultural change set of metrics for use in change assessment 6
 
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock &Wilcox Company Human Performance (HuP) oAveragjng 12 days between HuP site-wide event clock resets oAlI operations personnel using HuP tools by year-end; security forces 2010 oMaking conservative decisions
()Security overtime reduced 25%;
staffing all-time high 7
 
                        ""=
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock & Wilcox Company Maintenance Backlog 250 200 150 100 50 0
Jun-05           Dec-05 Jun-06 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08
                                      'Improving Long-term Plant Safety 8
 
NUCLEAR FUEL SERVICES. INC.
a subsidiary of The Babcock &Wilcox Company Employee Safety Awareness 750 600 450                                           _o_
300I__
150 0                                 -
2005 2006     2007   2008
                                    'Lowering the Reporting Threshold vIncreasing Ownership & Participation 9
 
NUCLEAR FUEL SERVICES, INC.
Employee Reported Problems a subsidiary of The Babcock & Wilcox Company 2200--
1900                                     0 t3-1                         _
1600             T 1300           ----     _   _ _ _   _ _ __           _  _  _
1000____                                                                  _
700 -_
400              -__                             -_
2006                  2007               2008 r- Low   ] Moderate   0 High Severity
                                                'Better Risk Management 10
 
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock & Wilcox Company Corrective Action Program 5.0 How satisfied are you with the overall process from initial identification of the problem through problem closure?
liiU  I c
4.0                                                                      -           U U
U ...... . ... * ..
mll 0111                                         *m*
                                                                                                    -M U
I U
3.0 Dec-07                     Mar-08     Jun-08       Sep-08                 Dec-08   Mar-09 mproving Employee Satisfaction 11
 
NUCLEAR FUEL SERVICES, INC.
a subsidiary of The Babcock &Wilcox Company Safety Conscious.Work Environment 0   Successfully launched Employee Concerns Program (April 2009) oEnabled            anonymous Corrective Action Program problem reporting (Oct 2008) 12}}

Latest revision as of 12:33, 12 March 2020

Commission Briefing Slides/Exhibits on Results of AARM
ML091350087
Person / Time
Site: Palo Verde  Arizona Public Service icon.png
Issue date: 05/14/2009
From: Borchardt W
NRC/EDO
To:
References
Download: ML091350087 (48)


Text

COMMISSION BRIEFING SLIDES/EXHIBITS BRIEFING ON RESULTS OF AARM MAY 14, 2009

7-'

7 C U.S.NRC UNITED STATES NUCLEAR REGULATORY COMMISSION ProtectingPeople and the Environment Briefing on the Results of the Agency Action Review Meeting May 14, 2009 Bill Borchardt, EDO

Agenda

  • Plant Discussion

-Palo Verde: Elmo Collins, RIV

" Industry Trends Program -

Frederick Brown, NRR "ROP Self-Assessment -

Frederick Brown, NRR 2

Agenda (cont.)

  • Materials and Waste Programs Performance: Charles Miller, FSME
  • Facility Discussion

-Nuclear Fuel Services, Inc..

Luis Reyes, RII 3

Plant Discussion - Palo Verde

  • NRC Activities to Confirm Safety and Assess Effectiveness of CAL

- Inspections

- Public Meetings

  • Palo Verde Actions in 2008 4

Plant Discussion - Palo Verde

  • Current Performance Assessment

- Overall Performance Improved

- Closed CAL and Substantive Cross Cutting Issues

  • Actions Going Forward

- Focused CAL Follow Up Inspections

- Periodic Public Meetings 5

Reactor Industry Trends Program

" Identifies Trends in Safety Performance

  • Communicates Performance To Stakeholders

" Complements the ROP

  • Supports NRC Performance Goals 6

FY 2008 Reactor Trend Results

  • No Statistically Significant Adverse Trends in Safety Performance
  • Short term performance was within expected ranges

" No Significant Accident Sequence Precursors 7

ROP Self-Assessment

  • Reviewed Against Program Goals

" Met Performance Goals and Achieved Intended Outcomes

  • Safety Improved at Specific Plants as Result of ROP Implementation 8

2008 AARM Follow Up Actions

" Clarify Meaning and Use of "Green" Pis

  • Evaluate Improvements to ROP Metrics for Pis and SDP
  • Evaluate Resident Inspector Attraction and Retention Issues 9

ROP Discussion Topics

  • Action Matrix Deviations
  • Several ROP Enhancements
  • Consistent ROP Resources 10

2009 ROP Focus Areas

  • Consistently Implement SCCI Guidance
  • Followed development in Safety Culture Initiative
  • Ongoing Effort to Further Improve the PI Program 11

Materials and Waste Programs Perform ance Provide a summary of the materials and waste program's performance 12

Performance Evaluation Program

  • Systematic review to identify significant:

- Operational performance trends

-Licensee performance issues

-NRC program issues/gaps 13

Performance Criteria

" Strategic Outcomes

  • Performance Measures
  • Abnormal Occurrences
  • Significant Enforcement Actions
  • Trending review of Event Data

Strategic Outcomes &

Performance Measures

  • All Strategic Outcomes were realized
  • Performance Measures were all within the established goals 15

Abnormal Occurrences

" Ten abnormal occurrences (AOs) in FY 2008

" All AOs in FY 2008 were medical-related events

  • No discernable trends on total number of AOs 16

Escalated NRC Materials Enforcement Actions

  • 118 escalated enforcement actions in calendar year 2008
  • No significant performance trends identified 17

Licensee Performance/

NRC Program Gaps

" Two nuclear materials licensees met the significant performance issues criteria for FY 2008

  • No significant trending issues identified
  • No NRC program gaps or failures identified 18

Trending Review of Event Data

  • Reviewed 10 years - 5,227 eve nts during this period
  • No significant performance tre nds identified
  • No significant change from previous 10 year period (5,053 events) 19

Review of General Licensed Device Events

  • Data Reviewed to determine:

-Type of general licensed device (GLD) events that have been reported

-Any trends regarding GLDs 20

Review of General Licensed Device Events

  • General Findings:

-546 events involved 7,776 GLDs for the time period 111/1998 to 12/31/2008

-Tritium exit signs accounted for 93 percent of the GLDs for these events 21

Review of General Licensed Device Events

Conclusions:

-The NRC is evaluating the cause for the large number of tritium exit sign related events

- No other trends were found during this study 22

Materials Licensee Briefing on Nuclear Fuel Services, Inc.

" Reasons for Discussion

" NRC Actions

" Current Performance

  • NFS' Compliance with Order

" Next Steps 23

Conclusions

" All strategic and performance goals were met in FY 2008

" No adverse performance trends identified

" Enhancements to the ROP 24

List of Acronyms "AARM - Agency Action Review Meeting

  • AO - Abnormal Occurrence "ASP -Accident Sequence Precursor
  • CAL - Confirmatory Action Letter
  • EDO - Executive Director of Operations 25

List of Acronyms (cont)

" FMSE - Office of Federal and State Materials and Environmental Management Programs

" FY - Fiscal Year

  • GLD -General Licensed Device
  • IMC -Inspection Manual Chapter S IP - Inspection Procedure

" ITP - Industry Trends Program 26

List of Acronyms (cont)

" MD - Management Directive

" NRC - Nuclear Regulatory Commission

" PI - Performance Indicator

" PI&R - Problem Identification and Resolution

" RII - Region II 27

List of Acronyms (cont)

  • RIV - Region IV

" ROP - Reactor Oversight Process

" SCCI- Substantial Cross-Cutting Issue

" SDP - Significance Determination Process

" SRM - Staff Requirements Memorandum 28

Palo Verde. Nuclear Generating Station May 2009 Randy Edington Executive Vice President and Chief Nuclear Officer Arizona Public Service

I-PLANT EQUIPME14T PFOptF (ORRECTIVE ACTION PROGRAM SAFETY WHUMANPERF.,'CONT. LEARNING I KNOWLEDGE TRAINING COMMUNICATIONS I OVERSIGHT N q EMERGENCY PREPAREDNESS I ~g PRCDUE NIERN - E GES PROCRAMS,'PRO(FSSES

- 1 (CISTEFFECTIVENESS MFTRICS F LONG RANGE PLAN DEPARTMENTPLANS 2

3 Sustaining. Continuous Improvement Beyond and Broaderthan CAL

" Safety Culture

  • Industry Engagement

" Planning 5 Year Site Integrated Business Plan

- Long-Range Planning / Strategic Planning

" Alignment to Mission, Values and Behaviors

" Equipment

- Top 10 Technical Issues

- Minor Modifications

" People

- Hiring and Development Model

- Staffing and Recruiting Strategies

- Succession Planning

" Corrective Action Program 4

Sustaining Continuous Improvement Beyond and Broaderthan CAL

  • Knowledge / Training

- Four-week Power Plant Fundamentals Course

- Orientation Program

- Oral Boards

  • Measures

- Performance Indicators with Industry Targets

- Self-Assessments and Benchmarking

- Trending and Analysis

  • Oversight

- Management Review Meetings

- Nuclear Assurance, Off-Site Safety Review Committee,' Nuclear Oversight Committee

- Plant Health Committee

- Executive Challenge Boards

  • Communication Strategy 5

Hiring & Development Model Hiring for our future 70% - 90%

Sr .ig,Leve 6

Palo Verde Leadership Model

~17AImw, 7

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock &Wilcox Company Update to Commission on N.FS' Safety Culture Improvem ent Plan May 14, 2009 Dave Kudsin, President 1

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock & Wilcox Company A new beginning...

oSuccessful Acquisition oSmooth Transition 0Commitment to Safety Improving accountability through:

-Increased Corporate Oversight

-New Ethics Program oResources Accessibility 2

NUCLEAR FUEL SERVICES. INC.

a subsidiary of The Babcock & Wilcox Company Bottom Line Up Front Plan on-track

-Challenge: management of plan

-Action: senior project manager assigned

~Performance Indicators positive oSlower progress than plan in some areas o2011 goal achievable 3

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock &Wilcox Company Safety Culture Strategic Plan oLong Range Vision-Industry "best in class" safety culture by 2011 oIntegrates findings of self assessment and third party assessment oActions to address each finding assigned a date and responsible manager 4

NUCL EAR FUEL SERVICES, INC.

a subsidiary of The Babcock & Wilcox Company Safety Culture Strategic Plan

~mid Term: One Page Plan System

-objectives with metrics

-Action Plans with milestones oAnnuaI plan development.

-workshop to develop Strategic Plan

-Flows down to management: 3 to 4 levels oMonthly execution meetings

-Review objectives (metrics) and action plans (milestones) 5

-.1 NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock &Wilcox Company Project Management Summary Plan on-track

=93 commitments completed (46%)

->70% complete by December 31, 2009

-No overdue actions oActions effective

-Need to develop comprehensive cultural change set of metrics for use in change assessment 6

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock &Wilcox Company Human Performance (HuP) oAveragjng 12 days between HuP site-wide event clock resets oAlI operations personnel using HuP tools by year-end; security forces 2010 oMaking conservative decisions

()Security overtime reduced 25%;

staffing all-time high 7

""=

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock & Wilcox Company Maintenance Backlog 250 200 150 100 50 0

Jun-05 Dec-05 Jun-06 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08

'Improving Long-term Plant Safety 8

NUCLEAR FUEL SERVICES. INC.

a subsidiary of The Babcock &Wilcox Company Employee Safety Awareness 750 600 450 _o_

300I__

150 0 -

2005 2006 2007 2008

'Lowering the Reporting Threshold vIncreasing Ownership & Participation 9

NUCLEAR FUEL SERVICES, INC.

Employee Reported Problems a subsidiary of The Babcock & Wilcox Company 2200--

1900 0 t3-1 _

1600 T 1300 ---- _ _ _ _ _ _ __ _ _ _

1000____ _

700 -_

400 -__ -_

2006 2007 2008 r- Low ] Moderate 0 High Severity

'Better Risk Management 10

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock & Wilcox Company Corrective Action Program 5.0 How satisfied are you with the overall process from initial identification of the problem through problem closure?

liiU I c

4.0 - U U

U ...... . ... * ..

mll 0111 *m*

-M U

I U

3.0 Dec-07 Mar-08 Jun-08 Sep-08 Dec-08 Mar-09 mproving Employee Satisfaction 11

NUCLEAR FUEL SERVICES, INC.

a subsidiary of The Babcock &Wilcox Company Safety Conscious.Work Environment 0 Successfully launched Employee Concerns Program (April 2009) oEnabled anonymous Corrective Action Program problem reporting (Oct 2008) 12