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On January 8, 2010, at 1552 hrs. EST, QSA … On January 8, 2010, at 1552 hrs. EST, QSA Global, Inc. reported a product defect to the Massachusetts Radiation Control Program in accordance with 105 CMR 120.142(B)(2)(a). The affected equipment that was identified was the QSA Model 87703 source assembly for a QSA Global radiography camera. A customer had received a Model 87703 source assembly and reported problems with the assembly connection on October 21, 2009. The unit was returned to their Burlington office and QSA Global, Inc. performed an evaluation of the extent of the defect. The Model 55000-3 female connector sleeve was identified as the source of the problem.</br>The defect causes the male connector to not be fully seated in the sleeve of the connector and it was, therefore, not locking in. This could give the user the false impression that the source is connected to the drive cable when there is only a partial connection. The operations manual requires that the user visually check the connection prior to use. If the user does not do a full visual inspection of the connection, the source assembly may not be secure and could dislodge inside guide tube.</br>The manufacturer conducted a 100% search of a lot of 1,567 pieces in stock and found 5 to be defective. The manufacturer is sending out notice dated January 11, 2010 to all of their radiography customers describing this disconnect issue. There are 236 sources in the field with 29 different licensees that have not sent their units back to QSA Global in Burlington, MA at this time. They will continue to monitor this problem as assemblies are returned.r this problem as assemblies are returned. +
05:00:00, 11 January 2010 +
45,621 +
15:00:00, 11 January 2010 +
05:00:00, 11 January 2010 +
On January 8, 2010, at 1552 hrs. EST, QSA … On January 8, 2010, at 1552 hrs. EST, QSA Global, Inc. reported a product defect to the Massachusetts Radiation Control Program in accordance with 105 CMR 120.142(B)(2)(a). The affected equipment that was identified was the QSA Model 87703 source assembly for a QSA Global radiography camera. A customer had received a Model 87703 source assembly and reported problems with the assembly connection on October 21, 2009. The unit was returned to their Burlington office and QSA Global, Inc. performed an evaluation of the extent of the defect. The Model 55000-3 female connector sleeve was identified as the source of the problem.</br>The defect causes the male connector to not be fully seated in the sleeve of the connector and it was, therefore, not locking in. This could give the user the false impression that the source is connected to the drive cable when there is only a partial connection. The operations manual requires that the user visually check the connection prior to use. If the user does not do a full visual inspection of the connection, the source assembly may not be secure and could dislodge inside guide tube.</br>The manufacturer conducted a 100% search of a lot of 1,567 pieces in stock and found 5 to be defective. The manufacturer is sending out notice dated January 11, 2010 to all of their radiography customers describing this disconnect issue. There are 236 sources in the field with 29 different licensees that have not sent their units back to QSA Global in Burlington, MA at this time. They will continue to monitor this problem as assemblies are returned.r this problem as assemblies are returned. +
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0.417 d (10 hours, 0.0595 weeks, 0.0137 months) +
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