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At 0750 EDT on October 1, 2014, the Shift … At 0750 EDT on October 1, 2014, the Shift Manager was notified that site Information Technology (IT) personnel were being mobilized to investigate a potential voice and network loss at the Emergency Operations Facility (EOF) and Joint Information Center (JIC). Site IT personnel were notified by offsite IT resources at 0727 EDT on October 1, 2014 of the issue that was first identified by IT monitoring software at 0124 on October 1, 2014.</br>The site IT personnel that responded to the EOF and JIC reported to site Control Room and Emergency Preparedness (EP) personnel at 0845 that connectivity to the Exelon network and the internet was unavailable at both the EOF and the JIC. This loss of connectivity would prevent the ability of the EOF Emergency Response Organization (ERO) personnel to directly monitor key plant parameters via the site's Plant Process Computer (including the Site Parameter Display System) and other network-based plant parameter display systems.</br>Site IT and EP personnel determined that the following communications equipment was not impacted by the connectivity issue:</br>- Dedicated Offsite Agency Phones (primary method for contacting state and local agencies)</br>- Commercial Phones and dedicated bridge line (primary method for contacting other site Emergency Response Facilities)</br>- FTS-2001 Phones (e.g., ENS and HPN lines)</br>- ERDS</br>Additionally, EP personnel verified with Dose Assessment Office personnel that dose assessment and dose monitoring functions from the EOF could still be performed without delay.</br>Site IT personnel reported to the Control Room at 1135 that connectivity to the Exelon network and the internet had been restored to a fully functional status.</br>While site and fleet IT personnel continue to address and verify all appropriate corrective actions have been taken to prevent recurrence of the connectivity issue, the site has employed appropriate compensatory measures to ensure that the verbal transmission of key plant parameters from the site (Technical Support Center or Control Room) to the EOF is recognized and maintained.</br>The NRC Resident Inspector has been notified.</br>* * * RETRACTION FROM TIM HUBER TO JEFF ROTTON AT 1208 EDT ON 10/27/2014 * * * </br>This update retracts Event Report #50502, which reported that a loss of connectivity to the Exelon network and internet at the Emergency Operations Facility (EOF) and Joint Information Center (JIC) had impacted the ability of staff in these facilities to directly monitor key plant parameters via the site's Plant Process Computer and other network-based plant parameter display systems.</br>Subsequent to the identification of this event, further investigation by site and fleet staff determined that adequate direction was included in applicable Emergency Response Organization (ERO) procedures to respond to data display system failures of this type. Specifically, the checklist (procedure) for the Operations Communicator in the EOF provided adequate direction for this ERO member to obtain required plant data from the Operations Communicator located in the Control Room via alternate methods (e.g., over the phone - phone lines remained functional throughout the time that the loss of computer connectivity condition existed).</br>Therefore, this event did not result in a major loss of emergency assessment capability and was not reportable to the NRC under 10CFR50.72(b)(3)(xiii). </br>The NRC Resident Inspector has been notified.</br>Notified R1DO (Bickett) and Cyber Assessment Team via email.ett) and Cyber Assessment Team via email.
05:24:00, 1 October 2014 +
50,502 +
15:07:00, 1 October 2014 +
05:24:00, 1 October 2014 +
At 0750 EDT on October 1, 2014, the Shift … At 0750 EDT on October 1, 2014, the Shift Manager was notified that site Information Technology (IT) personnel were being mobilized to investigate a potential voice and network loss at the Emergency Operations Facility (EOF) and Joint Information Center (JIC). Site IT personnel were notified by offsite IT resources at 0727 EDT on October 1, 2014 of the issue that was first identified by IT monitoring software at 0124 on October 1, 2014.</br>The site IT personnel that responded to the EOF and JIC reported to site Control Room and Emergency Preparedness (EP) personnel at 0845 that connectivity to the Exelon network and the internet was unavailable at both the EOF and the JIC. This loss of connectivity would prevent the ability of the EOF Emergency Response Organization (ERO) personnel to directly monitor key plant parameters via the site's Plant Process Computer (including the Site Parameter Display System) and other network-based plant parameter display systems.</br>Site IT and EP personnel determined that the following communications equipment was not impacted by the connectivity issue:</br>- Dedicated Offsite Agency Phones (primary method for contacting state and local agencies)</br>- Commercial Phones and dedicated bridge line (primary method for contacting other site Emergency Response Facilities)</br>- FTS-2001 Phones (e.g., ENS and HPN lines)</br>- ERDS</br>Additionally, EP personnel verified with Dose Assessment Office personnel that dose assessment and dose monitoring functions from the EOF could still be performed without delay.</br>Site IT personnel reported to the Control Room at 1135 that connectivity to the Exelon network and the internet had been restored to a fully functional status.</br>While site and fleet IT personnel continue to address and verify all appropriate corrective actions have been taken to prevent recurrence of the connectivity issue, the site has employed appropriate compensatory measures to ensure that the verbal transmission of key plant parameters from the site (Technical Support Center or Control Room) to the EOF is recognized and maintained.</br>The NRC Resident Inspector has been notified.</br>* * * RETRACTION FROM TIM HUBER TO JEFF ROTTON AT 1208 EDT ON 10/27/2014 * * * </br>This update retracts Event Report #50502, which reported that a loss of connectivity to the Exelon network and internet at the Emergency Operations Facility (EOF) and Joint Information Center (JIC) had impacted the ability of staff in these facilities to directly monitor key plant parameters via the site's Plant Process Computer and other network-based plant parameter display systems.</br>Subsequent to the identification of this event, further investigation by site and fleet staff determined that adequate direction was included in applicable Emergency Response Organization (ERO) procedures to respond to data display system failures of this type. Specifically, the checklist (procedure) for the Operations Communicator in the EOF provided adequate direction for this ERO member to obtain required plant data from the Operations Communicator located in the Control Room via alternate methods (e.g., over the phone - phone lines remained functional throughout the time that the loss of computer connectivity condition existed).</br>Therefore, this event did not result in a major loss of emergency assessment capability and was not reportable to the NRC under 10CFR50.72(b)(3)(xiii). </br>The NRC Resident Inspector has been notified.</br>Notified R1DO (Bickett) and Cyber Assessment Team via email.ett) and Cyber Assessment Team via email.
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100 +
00:00:00, 27 October 2014 +
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15:07:00, 1 October 2014 +
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0.405 d (9.72 hours, 0.0579 weeks, 0.0133 months) +
05:24:00, 1 October 2014 +
Partial Loss of Communications in Emergency Operations Facility and Joint Information Center +
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