ML20235T725

Rev 2 to Safeteam Program Instruction ST-01, Interview Process (Appreciation Ctr)

ML20235T725
Person / Time
Site:	South Texas
Issue date:	07/03/1987
From:	HOUSTON LIGHTING & POWER CO.
To:
Shared Package
ML20235T712	List: ML20235T709 ML20235T725 ML20235T733 ML20235T747
References
ST-01, ST-1, NUDOCS 8707220251
Download: ML20235T725 (4)

Text

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HOUSTOM LIGHTING & POWER NUMBE R REV.NO.

SOUTH TEXAS PROJECT SAFETE AM PROGRAM INSTRUCTION MANUAL ST-01 2 TITLE SAFETEAM Program Instruction ST-01 1 g,4

,gg,7 SUBJE CT DATE ISSUED Interview Process (Appreciation Center) 7/03/87 1.0 PURPOSE This instruction delineates.the types of interviews and the method by which they are conduted, received and filed within the SAFETEAM Program.

2.0 SCOPE This instruction applies to the interview process conducted by -

the SAFETEAM Appreciation Center Interviewers, including: exit interviews, walk-in's and scheduled intersisws. -

3.0 DEFINITIONS

. Refer to Section IV, Appendix C, Definitions

4.0 REFERENCES

A. SAFETEAM Program Instruction Manual,Section II A, Organization ,

B. SAFETEAM Program Instruction Manual,Section IV D, j Documentation and Forms i l

5.0 RESPONSIBILITIES 5.1 The Manager, SAFETEAM Program is responsible for the maintenance, and implementation of this instruction. j l

5.2 The SAFETEAM Interviewer Coordinator is responsible for the conduct of SAFETEAM interviews, and assignment of interviewer (s) duties.

5.3 The SAFETEAM Interviewer is responsible for conducting i assigned interviews. j l

6.0 REQUIREMENTS SAFETEAM provides an opportunity for all employees of the South Texas Project to report nuclear safety or quality, or I I

other concern (s) related to the South Texas Project. These concerns are expressed through a number of interview types. A description of the types of interviews are as follows:

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I HLP 2.43(MSSI

4 HOUSTOft31.lGHTING & POWER NUMBE R RE V. NO SOUTH TEXAS PROJECT i SAFETE AM PROG RAM INSTRUCTION MANUAL

-01 2 TITLE  !

SAFETEAM Program Instruction ST-01 SHEET OF SUBJECT DATE ISSUED Interview Process (Appreciation Center) 7/03/87 6.1 Exit Interviews - Exit interviews are conducted on the last scheduled day of work for those employees who are exiting the jobsite.' These employees have been terminated, laid off, completed their job assignment, or have voluntarly quit.

6.1.1 The exiting employee is welcomed to the Appreciation Center by a SAFETEAM Interviewer and the employee signs the SAFETEAM Register.

6.1.2 The exiting employee is shown a' video tape recording featuring the Chairman of the Board of HL&P, thanking them for their contribution to the construction of the South Texas Project and-soliciting their assistance in responding to SAFETEAM. He asks their help by making SAFETEAM aware of any nuclear safety or quality related

, concern (s) and other concerns they may have and wish to_ express. _ _ _

6.1.3 The Chairman of the Board explains the interview process and assures them that concern (s) will be investigated, responded to, and the identity of l the concerned will be kept anonymous.

6.1.4 The exiting employee remains for an interview, if they wish to express a concern (s).

6.1.5 If the exiting employee has a concern, they are taken to a private office and their concern (s) is documented on a SAFETEAM Safety Concern Record and tape recorded, if the interviewee concurs, by the Interviewer.

6.1.6 As the employee leaves the Appreciation Center, he/she is given a postage free, pre-addressed envelope containing a Concern Report on which to report a concern they may think of at a later date. The SAFETEAM Appreciation Center will arrange for HL&P Security to escort the concernee to the gate.

H LP 2.43(08/85)

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HOUSTON LIGHTING & POWER NUMBER REV,RO.

. SOUTH TEXAS PROJECT .

SAFETE AM PROGRAM INSTRUCTION MANUAL - ST-01 2 TITLE SAFETEAM Program Instruction ST SHEET 3 ' or 4 SUBJECT DATE l5 SUED 1 Interview Process (Appreciation Center) 7/03/87 l

6.2 Scheduled Interviews - Employees directly l involved with nuclear quality on the South Texas Project ae selected' periodically for' interviews-at the1SAFETEAM Appreciation Center (e.g.,

l Quality control Inspectors, Quality Assurance and .I Start-up Engineers.) 'The cognizant organization will be. notified'by SAFETEAM to have the individual (s) report to the SAFE _ TEAM Appreciation.

Center for-a Scheduled Interview. l

.p .- - _

l. 6.2.1 The scheduled employee is shown a video tape recording, featuring the' Chairman of the' Board 1{, ' of HL&P, the Manager (s), Nuclear Assurance and

l. the SAFETEAM Program. The Chairman of the Board o

. introduces the Manager (s),' Nuclear Assurance and 1 SAFETEAM Program who encourage the employee (s) j , _

to. share any concerns they may have with the SAFETEAM Interviewer. The employee.is informed

! , their identity _will remain confidential _and that an investigation will be' conducted into their.

concern (s). A response'will be made directly to j

them, of the results of their Boncern. J In i i

addition, the employee is reminded that they may I also express their concern (s) with a supervisory member of the Company who employes them or the NRC and SAFETEAM is another mechanism they can use to express a concern.

6.3 Mail-in and Phone Call-in's - Mail-in and phone call-in concerns may be expressed to SAFETEAM at anytime, These concerns are dccumented by an Interviewer on a SAFETEAM Safety Concern Report and placed in the SAFETEAM process the same as all other concerns to include anonymity of the concerned..

6.4 Walk-in Interviews - Walk-in concerns may be expressed to SAFETEAM at any time, and interviews are conducted by the Interviewer, the same as Exit or Scheduled interviews. j 1

6.5 Anonymous Concerns - These concerns are also expressed '

through mail-in Concern Reports or over the telephone

t. to an Interviewer or recorded on the SAFETEAM telephone recorders leaving no name or address by which SAFETEAM H U' 143108/85)

-h l HOUSTON LIGHTING & POWER - NUMBER RE V. WO.

SOUTH TEXAS PROJECT ~

SAFETE AM PROGRAM INSTRUCTION MANUAL ST-01 2 TITLE SAFETEAM Program Instruction ST-01 SHEET 4 OF SUBJECT DATE ISSUED Interview Process'(Appreciation Center) 7/03/87 may respond. Anonymous concerns are placed in the SAFETEAM process the same as'all other concerns to include investigation if warraned and possible.

6.6 ANONYMOUS DRUG OR DRUG RELATED CONCERNS These concerns are expressed by individuals in person, mail-in concern reports or over the Eelephone to an interviewer or recorded on the- SAFETEAM telephone recorders leaving no .name- or address by which'SAFETEAM may. respond. Anonymous drug or drug related concerns are placed in the SAFETEAM process the same as all other concerns to include investigation by the HL&P Nuclear. Security Department - (NSD) if warranted, and possible.

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6.6.1 When an anonymous drug or drug related concern is received in person or by telephone, the interviewer should attempt to encourage the individual to come forward with his/her name. 3

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The individual.should'be made aware that the action HL&P,

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NSD can~take~in response to anonymous ~ drug concerns'is linited, unless the individua1 is willing to come forward.

6.6.2 If the' individual insist on remaining anonymous, the interviewer should ensure that they have solicited as much  :

information as possible and then place.the concern into the j SAFETEAM process. 1 7.0 DOCUMENTATION {

See Appendix IV D, Documentation 8.0 ATTACHMENTS None I

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