ML20058C143
| ML20058C143 | |
| Person / Time | |
|---|---|
| Site: | Pilgrim |
| Issue date: | 07/15/1982 |
| From: | Starostecki R NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION I) |
| To: | Harrington W BOSTON EDISON CO. |
| References | |
| NUDOCS 8207260273 | |
| Download: ML20058C143 (80) | |
Text
,
t Docket No. 50-293 Boston Edison' Company ATTN: Mr. W. D. Harrington Senior Vice President - Nuclear 800 Boylston Street Boston, Massachusetts 02199 Gentlemen:
Subject:
Management Meeting This refers to the meeting held in the NRC Region I Office on July 7, 1982 concerning development and implementation of Boston Edison Company's (BECo)
Performance Improvement Program.
This meeting was attended by yourself and other members of BECo management; and, members of the NRC staff.
The topics discussed at this meeting are included in the Region I Meeting Summary which is enclosed with this letter.
It is our view that these periodic meetings are mutually beneficial and provide a necessary opportunity for meaningful discussion of the various aspects of the BECo Performance Improvement Program.
In accordance with Section 2.790 of the NRC's " Rules of Practice", Part 2, Title 10, Code of Federal Regulations, a copy of this letter and the enclosed Meeting Summary will be placed in the NRC's Public Document Room.
No reply to this letter is required; however, should you have any questions concerning this meeting, we will be pleased to discuss them with you.
Sincerely,
. Original Signed Byf Richard W. Starostecki, Director, Division of Project and Resident Programs
Enclosure:
Region I Meeting Summary I
i OFFICIAL RECORD COPY
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l Boston Edison Company 2
JUL 151982 cc w/ encl:
A. V. Morisi, Manager, Nuclear Operations Support j{
R. D. Machon, Nuclear Operations Manager - Pilgrim Station Joanne Shotwell, Assistant Attorney General Jon N. Bonsall, Chairman, Department of Public Utilities Plymouth Board of Selectmen Plymouth Civil Defense Director Public Document Room (POR)
Local Public Document Room (LPDR)
Nuclear Safety Information Center (NSIC)
NRC Resident Inspector Commonwealth of Massachusetts (2) 4 bec w/ enc 1:
Region I Docket Room (with concurrences)
Chief, Operational Support Section (w/o encis) 1 l
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RI:DPRP RI DPRP RI:DPRP l
Elsasger Brun'ner Starost ki l
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0FFICIAL RECORD COPY l
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License No. OPR-35 Docket No.
50-293 Licensee:
Boston Edison Company 1
Facility:
Pilgrim Nuclear Power Station j
Subject:
Progress Report on Implementation of Boston Edison Company Performance Improvement Program Summary of Meeting with Boston Edison Company on July 7,1982 On July 7, 1982, the Senior Vice President-Nuclear and members of his staff met with the NRC Region I staff (attendees Appendix A) at King of Prussia, Pennsylvania to discuss the status of the Boston Edison Company's (BECo)
Performance Improvement Program (PIP) that is under development as a result of the NRC Order issued to BECo on January 18, 1982.
In a March 18, 1982 letter to the NRC the licensee outlined the basic framework for the PIP with appro-priate milestones for the next 18 to 24 months.
The licensee representatives opened the meeting by providing the status of ten PIP milestones which came due in the June - July,1982 time frame.
The most significant of these milestones discussed was the submission of the revised PIP which is due to the NRC by the end of July. A draft copy of the final version of the PIP was presented by the licensee and is attached as Appendix B.
The revised PIP contains all original commitments made in the BECo March 18, 1982 letter and has been expanded to include past NRC comments as well as the Management Analysis Company's (MAC) recommendations following 4
l their individual assessment of Boston Edison Company's Nuclear Organization.
The MAC independent assessment was performed in response to the NRC Order i
issued on January 18, 1982.
The revised PIP appears comprehensive and responsive to the NRC Order without any major additions or revisions necessary before preparation of the final version. Nine other June - July milestones i
were discussed, and it was determined that the licensee is either on or ahead of schedule for milestone completion. The NRC Staff indicated that those milestones completed to date appear to be satisfactory and will be examined in future inspections.
Mr. Harrington, Senior Vice President-Nuclear then discussed significant i
organizational changes that will be occur in the near future at the Pilgrim Station which are scheduled for completion by the middle of August, 1982.
Mr. Harrington explained that the present Plant Superintendent will leave that position and assume responsibilities as head of the newly created management outage group.
The duties of the newly appointed Plant Superintendent will be narrower in scope, with responsibilities limited to plant opecation and maintenance. The two positions of Deputy Plant Superintendent will be abolished, j
and the position of Chief Operating Engineer will be retained; the Technical Specification change request to abolish the position of Chief Operating Engineer 1
will be withdrawn. The newly created position of Vice President - Operations has been filled; the incumbent is due to arrive on site on July 19, 1982.
The j
licensee stated that a Technical Specification Change request detailing these organizational changes will be submitted to NRR by the end of July,1982.
I 1
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Summary of Meeting with BECo 2
The licensee presented a copy of a report entitled "A Management Diagnostic of the Nuclear Organization" dated June 30, 1982 which has already been referred to above as the MAC independent assessment.
The licensee agreed to provide the NRC with twelve additional copies of the assessment for distributed and review within the NRC.
The licensee also presented an update on the Operational Needs Program which is designed to provide the plant operators with accurate, up to date information particularly in the areas of drawings, modifications, and preventative maintenance. This program is comprehensive and has the potential improve licensee performance in areas previously identified as deficient by the NRC.
The meeting closed with a decision to hold the next discussion of the Performance Improvement Program implementation on August 24, 1982 in the NRC Region I Office.
Prepared by T. C. Elsasser, Section Chief -
Reactor Projects IB
APPENDIX A Attendants of the NRC - Boston Edison Company meeting on July 7, 1982 at the NRC Region I Office.
Boston Edison Company W. D. Harrington, Senior Vice President - Nuclear J. E. Howard, Vice President - Nuclear E. Ziemianski, Management Services Group Leader W. H. Deacon, Acting Manager, Nuclear Operations Support NRC Region I Office R. W. Starostecki, Director, Division of Project and Resident Programs T. T. Martin, Director, Division of Engineering and Technical Programs E. J. Brunner, Chief, Projects Branch 1, DPRP T. C. Elsasser, Chief, Reactor Projects Section 1B, DPRP D. J. Holody, Enforcement Specialist, E&I Staff Office of Nuclear Reactor Regulations K. Eccleston, Licensing Project Manager, Division of Licensing, NRR, Operating Reactors Branch 2 l
l I
APPENDIX B PERFORMANCE IMPROVEMENT PROGRAM
%9 TABLE OF CONTENTS Task
- _Page, I.
INDEPENDENT REVIEW AND EVALUATION 1
1.
Management Analysis Company Assessment 1
2.
Organizational Peer Group Review of I'ndependent 3
Evaluation II.
ORGANIZATION 5
1.
Corporate On-Site Review 5
2.
Safety Organization Review 7
3.
Corporate Review of Nuclear Organization 8
A.
Determine location of functions in Nuclear 10 Organization B.
Other corporate resource decisions 13 4.
Review and Revise Nuclear Engineering Department 16 Organization 5.
Review and Revise Nuclear Operations Department 19 Organization 6.
Review and Revise Quality Assurance Department 22 Organization 7.
Review and Revise Nuclear Operations Support 25 Department Organization 8.
Organization Policies and Procedures 27 A.
Nuclear Organization Policies & Procedures 27 B.
BECo Quality Assurance Manual 30 III. MANAGEMENT SUPPORT SYSTEMS 33 1.
Comitment Management Systems 33 A.
Comitment Control 33 B.
Regulatory Requirements & Compliance System 35
(
C.
Corrective Action Program 36
7 III. MANAGEMENT SUPPORT SYSTEMS (cont.)
D.
Correspondence Review 39 2.
Safety Management Systems 41 A.
Safety Review Assessment 41 B.
Operating Experience Assessment 42 3.
Configuration Management Systems 43 A.
Modification Management 45 B.
Plant Procedure and Drawing Evaluation 48 Program 1.
Update and Maintain FSAR, Equipment List 50 and Q-List 2.
Obtain and Maintain Legible Plant Drawings 52 C.
Testing Program 54 0.
Preventive Maintenance System 55 E.
Corrective Maintenance 57 4.
QA Audit Program 58 5.
Goals and Objectives Management System 60 A.
Corporate Goals and Objectives Communication 60 Plan B.
Goals and Perfomance Measures 62 1.
Monitor Temporary Modification Procedure 64 6.
Outage Management System 66 IV.
PERFORMANCE 68 1.
Training 69 2.
Policies and Practices Improving Perfomance 71 2
e,.
1 I.
INDEPENDENT REVIEW AND EVALUATION Discussion By letter dated January 18, 1982 the Nuclear Regulatory Commission (NRC) issued a confirming order which identified comitments related to improve-ments in the regulatory performance of Boston Edison and specifically 4
Pilgrim Nuclear Power Station.
Part of this Order directed Boston-Edison to provide for an independent appraisal of site and corporate organizations and functions.
In response to this Order, Boston Edison reviewed several qualified organizations; after careful consideration the Management Analysis Company (MAC) was selected. MAC has completed their diagnostic review of the specific areas identified in the NRC Order and also worked with 1
Boston Edison personnel in the development of appropriate action plans which are responsive to MAC recommendations and corrective to the identified areas of management dysfunction.
These plans have been consolidated with other commitments of the BECo Performance Improvement Program (PIP) and are currently undergoing a schedule analysis.
Final implementation of this plan (PIP) will enhance continual safe operation of the Pilgrim Station.
I.1 MANAGEMENT ANALYSIS COMPANY ASSESSMENT Objective To independently evaluate current organizational responsibilities, management controls, staffing levels and competence, training and retraining programs, comunications, and operating practices both at the facility and the corporate office.
- 1 Discussion 1.
General MAC utilized the diagnostic process as a means to develop recomendations which would enhance Boston Edison Company's 3
regulatory performance. The management diagnostic was a thoroughly planned effort directed at understanding the many aspects of Boston Edison's organization. The process utilized observation, interviews, surveys and document / procedure review.
An experienced MAC team analyzed the information gathered in this process to develop specific recommendations which were then translated into action plans for incorporation into Boston Edison Company's (BECo) Performance Improvement Program (PIP).
The diagnostic was conducted over an 8 week schedule. The first 5 weeks were used to gather data and analyze its significance at the conclusion of this part of the diagnostic, findings, evaluations, and recommendations were developed which were aimed at understanding and improving BECo's performance in the safe and effective operation of Pilgrim Nuclear Power Station.
I The latter 3 weeks of the MAC diagnostic program involved the a
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the development of detailed plans in conjunction with BECo to improve their performance relative to NRC requirements.
In preparing actions plans in response to MAC recommendations, individual actions plans were developed, in general, for each recommendation. These individual action plans were than consolidated and integrated into action plan modules which in several cases required development of a new product category in the Performance Improvement Program. These revised categories are presented in this update of the PIP.
2.
Summary of Improvements Completed Performance Measurement Milestones 2.
Complete diagnostic review-April 1982 (Complete) e MAC submitted the diagnostic report entitled "A Manage-ment Diagnostic of the Nuclear Organization" on May 18, 1982.
(MAC-82-U009) 3.
Develop Action Plan-May 1982 (Complete) e MAC in conjunction with Boston Edison personnel developed individual action plans in response to MAC. recommendations.
These individual action plans were then consolidated and integrated into action plan modules which taken together comprise the total MAC Action Plan.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 4.
Revise as necessary the BECo Performance Improvement Program - July 1982 e Revisions to the BECo-PIP are currently in progress and on schedule. Action plans are being integrated and evaluated for schedule (resource) impact as well as assessment of implementation priority for those plans that are not network constrained.
Responsible Individual Senior Vice President-Nuclear / Management Analysis Company Resource Requirements No. of Boston Edison Personnel -
No. of Specialists (Contractor) -
Total man-weeks -
. 4.
Sumary of Performance Measurement Milestones 1.
Comence diagnostic process - complete.
2.
Complete diagnostic review - complete.
3.
Develop Action Plan - complete.
4.
Revise as necessary the BECo Performance Improvement Program-July 1982 - in progress.
I.2 ORGANIZATIONAL PEER GROUP REVIEW OF INDEFENDENT EVALUATION Objective To provide an oversight function throughout the performance of the diagnostic and to review and coment on the results of the diagnostic evaluation.
Discussion 1.
General Boston Edison Company received commitment from other BWR operating utilities to provide executive participation as members of a review group.
This " peer" review group has provided a broad scope of expert review of the independent diagnostic process and results.
Peer Group meetings have been conducted approximately bi-weekly since the end of the " diagnostic", when MAC presented " working papers" which contained recommendations. These working papers were sent to each member of the Peer Review Group. Accordingly, the Peer Review Group has submitted written comments, recommendations and priorities.
In addition, the Peer Review Group has prepared and submitted to Boston Edison written notes of their meetings.
The Peer Revies Group has reviewed the final report and commented on this report in writing stating positions of consensus or disagreement.
As a final assistance, the Peer Review Group met with Boston Edison and gave their counsel on the development of the Action Plan.
2.
Sumary of Improvements Completed Performance Measurement Milestones 3.
Monitor performance of the diagnostic (complete).
e
... 4.
Review the preliminary diagnostic results and prepare written comments-April 1982 (complete).
e 5.
Review final MAC report and prepare written comments and recommendations-May 1982 (complete).
e A draft of the final MAC Report with the proposed Appendix E Action Plan included was reviewed by the Peer Group during the week of June 20, 1982.
At that time the Peer Group's final written comments and recommendations were submitted.
3.
Summary of Revised and Additional Improvements Needed Performance Measurenent Milestones e No revised or additional improvements are appropriate for this category.
Responsible Individual Senior Vice President-Nuclear.
R,eccurce Requirements None required.
4.
Summary of Performance Measurement Milestones 1.
Formation of Peer Group - complete.
2.
Review of MAC Diagnostic Proposal - complete.
3.
Monitor performance of the diagnostic - complete.
4.
Review the preliminary diagnostic results and prepare written comments - complete.
(
5.
Review final MAC Report and prepare written comments and recommendations - complete.
. 4tg3
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II.
ORGANIZATION Discussion Boston Edison Company is aware of the specific needs of its Nuclear Organization and has recently implemented several key changes to improve and enhance its performance. Additionally, as a result of MAC recommendations, more detailed studies of the needs and the location of functions has been undertaken. As reported previously, the Company announced a restructuring of the corporate functions within the Nuclear Organization. All nuclear activities at Boston Edison have been reassigned to an organizational unit headed by a Senior Vice President who has no other function or line responsibilities.
Prior to this restructuring, the responsible Senior Vice President has responsibility for two other line organizations.
Reporting to the Senior Vice President are two Vice Presidential positions; Vice President of Nuclear Operations and Vice President of Nuclear Engineering, Safety and Regulation.
Additionally, a new position of Director - Nuclear Operations Review has been established having responsibility for corporate management oversight of on-site safety related activities. The position has been staffed with an individual experienced in BWR operations and is assigned a continuing function on-site.
Additional key personnel and organizational changes shall be identified and implemented as deemed necessary subsequent to the determination of resource needs that evolve from implementation of PIP Action Plans.
II.1 CORPORATE ON-SITE REVIEW Objective To assure that responsible corporate management overeview is provided for safety-related on-site activities.
Discussion 1.
General A preliminary Corporate On-Site Review Program has been developed to delineate the process elements to be employed by the Director -
Nuclear Operations Review (DNOR). The Program specifies DNOR's involvement in scheduled meetings for plant operations and safety activity review and audit, physical inspection of control room activities and plant configuration on a scheduled basis. The Program provides access to internal reports and external regulatory correspondence.
Reports are being made to corporate management on a scheduled basis concerning perceived or potential operational problems with recommendations for problem solution.
Escalated action is available to be utilized, if appropriate.
2.
Summary of Improvements Completed
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,.- o Performance Measurement Milestones 2.
Develop preliminary program and review staffing-May 1982 (complete).
A preliminary program has been developed which de~ tails e
the DNOR involvement in station activities.
This includes attendance at regularly scheduled meetings, physical audit of plant operations and a comitment to a daily i
report to corporate management on the status of the plant.
The DNOR audits ORC meetings and has been recently named NSRAC Chaiman. The Onsite/ Safety and Performance Group (Shift Technical Advisors) report to the DNOR.
3.
Sumary of Revised and Additional Improvements Needed Performance Measurement Milestones 3.
Review experience and revise as required program for Corporate On-Site Review-September 1982.
The preliminary program is considered an adequate e
interim corrective action to maintain onsite corporate safety awareness of day-to-day plant operations. The preliminary program which has been presented to the Region I office (June 1982) will be reviewed and revised as necessary to optimize its effectiveness.
Responsible Individual Senior Vice President-Nuclear Resource Requirements No. of Boston Edison Personnel -
No. of Specialists (contractor) -
Total man-weeks -
i 4.
Sumary of Perfomance Measurement Milestones 1.
Assign Director of Nuclear Operations Review - complete.
2.
Develop preliminary program and review staffing - complete.
3.
Review experience and revise as required program for Corporate On-Site Review-September 1982.
,. rp II.2 SAFETY ORGANIZATION REVIEW Objective To provide an evaluation of the safety audit, review and assessment functions performed by various organizational units including the.
Operations Review Committee (ORC) and the Nuclear Safety Review and Audit Committee (NSRAC). To improve the process of safety management at Boston Edison.
Discussion 1.
General The process of safety management includes a meaningful approach to answering not only the safety-related question of "Are we doing those things we are committed to do?", but a continuing evaluation of the adequacy of the commitments made and of the operational requirements which form the basis of safe plant performance.
In evaluating and improving safety audit, review and assessment as a safety management process applied to the Pilgrim Nuclear Power Station, Boston Edison is initiating a four part program which begins immediately.
In the initial phase of this program, a team of key Edison management will be assembled.
This team will focus initially on understanding exactly what exists with regard to the process of safety management and on what they desire from such a process.
By mapping what exists onto what is desired, one can begin to focus on specific improvements in the safety management process (the second phase of this work) and on the incorporation of an improved safety management program into an organizational structure that is coherent with objectives of safe plant operation (phase three). The final phase of this work will be to secure the NRC's endorsement of a more effective safety management program at Boston Edison and to move to implement such a program.
2.
Summary of Improvements Completed Performance Measurement Milestones e No additional milestones have been completed.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 3.
(New) Evaluate safety audit, ' review and assessment functions at Boston Edison - October, 1982.
,.. rp 4.
(New) Prepare report outlining specific' process improvements affecting safe plant opera' ion - D'ecember,1982.
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(New) Secure NRC endorsement and initiate implementation of. ~3,,-au-changes - February, 1983.
)
Responsible Individual A. L. Oxsen Resource Requirements No. of Boston Edison personnel - 11 No. of Specialists (contractor) - 4' Total man-weeks - 46 (12 BECo/34 consultant) 4.
Summary of Perfonnance Measurement Milestones 1.
Expand NSRAC membership to include non-BECo individuals -
complete.
2.
Director of Nuclear Operations Review appointed NSRAC Chairman - complete.
3.
Evaluate safety audit, review and assessment functions at Boston Edison - October, 1982.
4.
Prepare report outlining specific process improvements affecting safe plant operation - December, 1982.
5.
Secure NRC endorsement and inititr' implementation of changes-Feb.,192 11.3 CORPORATE REVIEW 0F NUCLEAR ORGANIZATION Objective To make the Nuclear Organization an efficiently organized unit with clearly defined charters, roles and reo73asibilities.
Discussion 1.
General I
The MAC recommendations emphasized the need to clearly establish the needs, roles, responsibilities and reporting lines of the
, 0 Nuclear Organization.
In response thereto, corporate management developed an action plan to address these important requirements.
2.
Summary of Improvements Completed Performance Measurement Milestones MAC 1:
(New) Issue interim policy statements - organization chart showing the following reporting lines:
(complete)
To Mr. W. D. Harrington:
N0D Training PS&CC J. E. Howard To: Mr. J. E. Howard:
NED QA NOSD Pilgrim II Project e
Interim policy statements and related organizational charts have been issued.
3.
Spmmary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 2:
(Additional) New Vice President-Nuclear Operations on board - September, 1982.
e An aggressive nation-wide recruitment effort has recently met with success and it is expected that the new Vice President-Nuclear Operations will be on board September,1982.
MAC 3:
(Additional) Restructure the Nuclear Organization after review of BEQAM, FSAR, etc. to eliminate overlapping functions and make organization more efficient-March,1983.
e Final restructuring will take place subsequent to issuance of the referenced documents.
MAC 4:
Final completion of Action Plan II.3-March, 1983 Responsible Individual Resource Requirements No. of Boston Edison Personnel -
No. of Specialists (contractor) -
(
Total man-weeks -
s.
10-4 4.
Sumary of Performance Measurement Milestones MAC 1:
Issue interim policy statements - organization chart j
showing the following reporting lines:
To: Mr. W. D. Harrington:
NOD / Training /PS&CC/J.' E. Howard To: Mr. J. E. Howard:
NED/QA/NOSD/P II Complete.
MAC 2: New Vice President-Nuclear Operations on board - September,1982.
MAC 3:
Restructure the organization after review of BEQAM, FSAR, etc. to 1
eliminate overlapping functions and make organization more efficient - March, 1983.
MAC 4:
Final completion of Action Plan II.3 - March, 1983.
II.3.A DETERMINE LOCATION OF FUNCTIONS IN NUCLEAR ORGANIZATION Objective To establish an organization structure which ensures independence of the QA Department with access to the appropriate management level necessary for corrective actions; to determine where QA should report to maintain their support; and to define the roles of Licensing and Project Management in the Nuclear Organization.
Discussion i
1.
General The MAC recomendations identified the need to take action in l
resolving (determining) the roles and effective reporting l
structure of various functions in the organization.
Based l
upon MAC evaluations, it was determiend that the functions of the QA Department, Licensing and Project Management Groups must be clarified to the organization.
Accordingly, an appropriate Action Plan was developed by Boston Edison to address these concerns.
2.
Sumary of Improvements Completed Perfonnance Measurement Milestones MAC 1:
(New)
Project Management:
Evaluate organizational alternatives.
(a) Develop selection criteria.
(b) Select most suitable project management concept.
Complete
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, o e The Nuclear Department Managers formed a Task Force to decide on project management. The most suitable i
project management concept was determined to be the i
transfer of Project Management to NED.
1 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 2:
(Additional)
Project Management:
Define Project Management:
(a) Develop Charter.
(b) Define interfaces, responsibilities and authorities relative to functions of other departments.
(c) Obtain organizational approval and support.
Sept.,1982.
MAC 3:
(Additional)
Project Management:
Develop Procedures -
,1982.
e Nuclear Organization Procedures will be promulgated three (3) months after completion of the MAC 2 item above.
MAC 4:
(Additional) Quality Assurance: QA prepare a written discussion of alternatives and advantages and disadvantages of each QA organizational reporting alternative - August, 1982.
The subject report will be submitted to the Senior e
Vice President-Nuclear and Vice President-Nuclear Engineering for review and action.
MAC 6:
(Additional)
Licensing:
Consolidate all licensing l
activities in one area - August, 1982.
e All nuclear licensing activities will be consolidated into the Nuclear Operations Support Department.
(
MAC 7:
Final completion of Action Plan II.3.A - January, 1983.
l MAC 5: INew) Licensing: Mr. J. E. Howard to review Lice,nsing function and submit recomendations - in p'rogress.
,, 0 3esponsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Sumary of Performance Measurement Milestones MAC 1:
Project Management:
Evaluate organizational alternatives.
(a) Develop selection criteria.
(b) Select most suitable project management concept.
Complete.
MAC 2:
Project Management:
Define Project Management.
(a) Develop charter.
(b)
Define interfaces, responsibilities and authorities relative to functions of other departments.
(c) Obtain organizational approval and support. September,1982.
MAC 3:
Project Management:
Develop procedures. 3 months after MAC 2.
MAC 4:
Quality Assurance;: QA prepare a written discussion of alternatives and advantages and disadvantages of each QA organizational reporting alternative.
August, 1982.
MAC 5:
Licensing:
Mr. J. E. Howard to review Licensing function and submit recommendations.
In progress.
MAC 6:
Licensing:
Consolidate all licensing activities in one area.
Oct.,
1982.
MAC 7:
Final completion of Action Plan II.3. A - January,1983.
k.
.. 11.3.B OTHER CORPORATE RESOURCE DECISIONS Objective To keep staffing levels at the required level and meet the needs of Managers both with temporary contractor staffing and hardware resources.
Discussion 1.
General The MAC recommendations identified the need to enhance the performance of computer software and insure its availability as well as the need to provide permanent Boston Edison personnel to maintain these services. There was concern that contractor personnel would be released too quickly.
Boston Edison therefore developed an Action Plan to address these concerns.
2.
Summary of Improvements Completed Performance Measurement Milestones MAC 1:
(New) Consolidate computer activities of entire Company - Complete.
e Boston Edison Company computer activities have been consolidated under the direction of the Corporate Information Services Organization.
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3.
Summary of Revised and Additional Improvements Needed Performance Measurement 1411estones MAC 2:
(Additional) Recruit c=puter services specialist for Braintree - November, 1982.
e A help requisition has been approved and we are currently in the process of soliciting resumes from potential candidates.
MAC 3:
(Additional) Final completion of Action Plan III.3.B -
February, 1983.
e
.. og Responsible Individual Resource Requirements No. of Boston Edison Personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones MAC 1:
Consolidate computer activities of entire Company -
complete.
MAC 2:
Recruit computer services specialist for Braintree -
November, 1982.
MAC 3:
Final completion of Action Plan II.3.B - February,1983.
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. 0 II.4 REVIEW AND REVISE NUCLEAR ENGINEERING DEPARTMENT ORGANIZATION Objective Identify the causes of excessive engineering turnover and implement corrective action; strengthen the engineering staff through additional hiring to replace contractor engineers; apply additional resources, men and/or machines to upgrade and maintain in-house analytical tools; and provide proper engineering support of routine Station needs.
Discussion 1.
General The MAC recommendations regarding the Nuclear Engineering Department, focused on the large contractor support force, the apparent large turnover of BECo help and the need for engineering to be available to support the Station as required at all times.
Boston Edison has therefore developed a canprehensive Action Plan to address these needs.
2.
Summary of Improvements Completed Performance Measurement Milestones a
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s
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(New)
Establish site engineering representatives with functional description-initiated.
MAC 2:
(Additional)
Define requirements for in-house analytidal tools, review existing capability, and identify additions to this capability - November, 1982.
e The objective of this item is to acquire additional analytical capability in those areas / disciplines identified as not being fully available in-house.
MAC 3:
( Additional)
Issue revised department level organization procedures - December,1982.
s e Procedures which identify basic departmental functions as well as assigning authority / responsibility to the Group Leader level are to be issued by each department.
MAC 4:
( Additional)
Final completion of Action Plan II.4 -
March, 1983.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
, 0%y 4.
Summary of Performance Measurement Milestones MAC 1:
Establish site engineering representatives with functional description - initiated.
MAC 2:
Define requirements for in-house analytical tools, review existing capability and identify additions to this capability - November,1982.
MAC 3:
Issue revised department level organization procedures -
December, 1982.
MAC 4:
Final completion of Action Plan II.4 - March,1983.
9
. _ _ _. ~
. 4 7 II.5 REVIEW AND REVISE NUCLEAR OPERATIONS DEPARTMENT ORGANIZATION Objective To assure that all participating organizations (departments) are aware of Station goals and objectives and are acting to accomplish same.
Discussion 1.
General The thrust of MAC recommendations for the Nuclear Operations Department was to clearly identify Station goals and objectives and to promulgate those goals and objectives to all supporting departments. Additionally, the structure of the Station organization should be examined and the reporting lines and functions clarified.
Boston Edison has prepared and initiated implementation of planned actions to accomplish this objective.
r 2.
Summary of Improvements Completed Performance Measurement Milestones See next paragraph for summary of revised and additional improvements needed.
-r
. o 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(Additional) Reorganize as required - November.1982.
e In order to optimize the effectiveness of the Station organization functions and reporting lines will be determined.
MAC 2:
(Additional)
Final completion of Action Plan II.5 -
March, 1983.
e By March,1983 each departnent's contribution to operating division's goals and objectives will be clearly identified.
Responsible Individual I
\\
Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
i 1
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4.
Summary of Performance Measurement Milestones MAC 1:
Reorganize as required - November',1982.
MAC 2:
Final completion of Action Plan 11.5 - March, 1983.
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. o II.6 REVIEW AND REVISE QUALITY ASSURANCE DEPARTMENT ORGANIZATION Objective l
To re-define the Quality Assurance Department organization and the responsibilities assigned to each group.
Discussion 1.
General MAC recommendations in the Quality Assurance organizational area focused on evaluating the need for adding the function of Quality Engineering to strengthen the quality assurance functions performed by the QA Department.
In concert with this effort the staffing a
needs of the Quality Engineering function would be defined.
BECo has prepared and initiated an Action Plan to address the MAC recommendations.
2.
Summary of Improvements Completed Performance Measurement Milestones t
,. 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(New) QA develop written descriptions of the activities of the Quality Engineering Group and the Auditing Group -
e These written descriptions have been prepared and are currently undergoing management review.
MAC 2:
(Additional) QA hire, and orient and indoctrinate needed personnel to fill currently authorized help requisitions - October,1982 e Four help requisitions have been filled thus far in 1982.
An aggressive recruitment drive is still underway.
MAC 3:
Final completion of Action Plan II.6 - March,1983.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
(
O
.. 4 4.
Summary of Performance Measurement Milestones MAC 1: QA develop written descriptions of activities to the Quality Engineering Group and the Auditing Group -
in progress.
MAC 2:
QA hire, and orient and indoctrinate needed personnel to fill currently authorized help requisitions -
October, 1982.
MAC 3:
Final completion of Action Plan II.6 - March, 1983.
(
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.. O l
II.7 REVIEW AND REVISE NUCLEAR OPERATIONS SUPPORT DEPARTMENT ORGANIZATION Objective To evaluate the Nuclear Operations Support Departnent needs of the Nuclear Organization and to reorganize the Nuclear Operations Support Department to provide those needs in an efficient and effective structure.
Discussion 1.
General The approach to reorganization in general has been to first require that the Station organization would be structured to assure its ability to operate and maintain the plant in a safe and efficient manner.
This approach (establishing Station needs first) has led to the Nuclear Operations Support Department being the " dependent" department where organizational changes would be
~
made last, after first examining the Nuclear Operations Support Department and the Nuclear Engineering Department for "needs" and structure. Therefore, organizational changes within the Nuclear Operations Support Department have not been determined at this time.
Boston Edison will develop an Action Plan to implement required changes in organization, when these changes are determined.
2.
Summary of Improvements Completed Performance Measurement Milestones e Not determined at this time.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones e Not determined at this time.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
('
_ = _ _ _ -
l l,
4.
Sumary of Performance Measurement Milestones e Not determined at this time (no MAC action plans).
I 4
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.. 0 11.8 ORGANIZATION POLICIES AND PROCEDURES Discussion As a result of MAC reconraendations, it was decided that specific attention should be given to the category of organizational policies and procedures and accordingly, the accompanying update of the Boston Edison Quality Assurance Manual (BEQAM).
Also, addressed, was the n'eed to bring the BEQAM and associated FSAR Chapters into conformance with each other and with other interfacing organizational charters and procedures.
II.8.A NUCLEAR ORGANIZATION POLICIES AND PROCEDURES Objective To develop a set of Nuclear Organization procedures that adequately addresses the Nuclear Organization policies and the functional needs of the Nuclear Departments.
Discussion 1.
General The need identified by MAC was to clarify and promulgate " downward" the Nuclear Organization policies and use these policies as a basis'for developing departmental goals, milestones and control procedures.
This process would require revision to existing procedures and logically is constrained to some degree by determination of total organizational needs and functions which are theproducts of other actions plans in Section II.3. An Action Plan to prepare and approve Organizational and Departmental Procedures has been prepared to address this issue.
2.
Sumary of Improvements Completed Performance Measurement Milestones e See next paragraph for revised or additional improvements needed.
9
.. - o 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(Additional) Develop list of additional NUORG policy directives desired by management - September, 1982.-
e Additional policies specifically designed to reflect corporate support of the Nuclear Organization will be promulgated.
MAC 2:
(Additional)
Issue new procedures and implement -
January, 1985.
s The scope of resources needed to complete this item is currently being reviewed in order to reduce the time required for completion.
Responsible Individual Resource Requirements
(
No. of Boston Edison Personnel -
No. of Specialists (contractor) -
Total man-weeks -
29 pp 4.
Sumary of Performance Measurement Milestones MAC 1:
Develop list of additional NUORG policy directives desired by management - September,1982.
MAC 2:
Issue new procedures and implement - January,1985..
i O
I
l 0 II.8.B BEC0 QUALITY ASSURANCE MANUAL Objective To reflect current organization, systems and procedures in BEQAM II, and to achieve consistency among the QA program descriptions. '
Discussion 1.
General MAC recommendations in this area required the development of an Action Plan to quickly bring the BEQAM and associated FSAR Chapters into conformance with each other and the existing organizational Charters and procedures.
This process is normally on-going, however, an Action Plan was prepared to schedule the work in conjunction with the other large number of activities related to PIP.
2.
Summary of Improvements Completed Performance Measurement Milestones e See next paragraph for revised or cdditional improvements needed.
(
4
.. kry
~
Summary of Revised and Additional Improvements Needed 3.
Performance Measurement Milestones MAC 1:
(Additional) QA identify effects of Charter re-definition on each BEQAM II Section; redraft CR's and Sections, accordingly - December, 1982.
e The QA organization has been assigned this BEQAM update task and it will commence upon receipt of new organizational charters.
MAC 2:
(Additional) Approve and issue updated sections - Final Janua ry, 1983.
e Draft revised BEQAM sections will be distributed to Department Managers for review and comment. QA will resolve any comments / concerns prior to approval and issuance thereof.
I Responsible Individual Resource Requirements
(
No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
--,-,-,n
,. - o 4.
Summary of Performance Measurement Milestones MAC 1: QA identify effects of charter re-definition on each BEQAM II Section; redraft CR's and Sections accordingly -
December, 1982.
MAC 2: Approve and issue updated Sections (Final) - January,1983.
(
- - - - - ~
t 4 III. MANAGEMENT SUPPORT SYSTEMS i
Discussion Boston Edison Company has been evaluating the use of and need for improved management systems throughout its Nuclear Organization. This effort,'recently l
expanded to respond to the subject Order, also encompasses the programs initiated as a result of the PAB. These systems provide the mechanisms by which our staff may identify, plan, schedule, implement and monitor actions through controlled processes and provides plant and offsite personnel ready access to an integrated information resource.
Corporate management is provided a means for monitoring and controlling all organizational activities of safety consequence and thereby assuring prompt implementation of preventive or corrective measures.
III.1 COMMITMENT MANAGEMENT SYSTEMS A.
Commitment Control Objective To provide the Nuclear Organization management with an improved status tracking and reporting system for monitoring commitments.
Discussion 1.
General The development and implementation of an improved Commitment Control System is another part of our concerted effort to timely resolution of regulatory issues. The system will provide the organization with commitment status through reports issued on a predetermined and as requested basis.
Issues which exhibit potential for delay will be highlighted through exception reports. The primary purpose of these reports is to alert the responsible groups to allow prompt identification and resolution to problems.
These reports will bring upper management attention to potential problem (s).
2.
Summary of Improvements Completed i
Performance Measurement Milestones i
1.
Initiate development of an NRC commitment data base and establish preliminary reporting format for NRC licensing commitments-April,1982 - complete.
e A Commitment Status Tracking and Exception Reporting System Action Plan was developed as a result of MAC l
recommendations.
Implementation of the Action Plan is in progress and the " products" (data base and l
licensing commitment reporting format) are in place and being used by management.
,: o
(
2.
Issue periodic status reports on NRC licensing comit-ments and issue exception reports to management-June, 1982 - complete.
e The Comitment Status Tracking and Exception Reporting System Action Plan currently produces the required reports that are issued to management for appropriate action.
3.
Prioritize other application of Comitment Control System and establish plan for implementation-July,1982 -
complete.
e The Comitment Status Tracking and Exception Reporting System scope has been expanded to include status tracking and reporting of Deficiency Reports.
The effectiveness of this additional application of the Commitment Control process will be monitored and further enhancements and additions will be made as appropriate.
3.
Sumary of Revised and Additional Improvements Needed Perfonnance Measurement Milestones e No revised or additional improvements are necessary.
Responsible Individual None required.
Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Sumary of Performance Measurement Milestones 1.
Initiate development of an NRC comitment data base and establish preliminary reporting format for NRC licensing comitments - complete.
2.
Issue periodic status reports on NRC licensing commit-ments and issue exception reports to management -
complete.
3.
Prioritize other applications of Comitment Control System and establish plan for implementation -
complete.
\\
e
,. 0 III.1 COMMITMENT MANAGEMENT SYSTEMS B.
Regulatory Requirements and Compliance System Objective f
To improve the system for identifying, reviewing and evaluating changes to NRC regulations to determine the potential impact upon the organization and assure appropriate actions are developed, implemented and documented.
Discussion 1.
General The expeditious and accurate identification, review and disposition of changes to NRC regulations is necessary to assure Boston Edison Company's continued full compliance with the regulations. The draft procedure developed for assessing the impact of changes to NRC regulations was issued and utilized on a trial basis for assessing the impact of NUREG 0737 requirements.
Experience gained during this exercise will be reflected in a revision to this procedure and the development of an organization level procedure. This Nuclear Organization (NUORG) level procedure will delineate the specific departmental responsibilities and interfaces, status monitoring and tracking provided by the Commitment Control System.
2.
Summary of Improvements Completed Perfccmance Measurement Milestones 1.
Feedback from MAC diagnostic-May,1982 - complete.
e 2.
Implement interim program-June,1982 - complete.
e The process was used to perform an assessment of BECo compliance with rhe requirements of
(
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3.
Sumary of Revised and Additional Improvements Needed Perfomance Measurement Milestones 1
3.
(New) Develop final program-February,1983.
- Develop NUORG 1evel procedure presenting the department responsibilities and interfaces.
Develop specific department and group level procedures and work instructions to implement NUORG program.
Responsible Individual Resource Requirements No. of Boston Edison perscnnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Perfomance Measurement Milestones 1.
Feedback from MAC diagnostic - complete.
2.
Implement interim program - complete.
3.
Develop final program - February,1983.
III.1 COMMITMENT MANAGEMENT SYSTEMS C.
Corrective Action Program i
Objective To improve the Corrective Action System so that identification, evaluation and actions are initiated and completed effectively.
Discussion l
1.
General i
A Corrective Action Program is necessary to identify effectively safety and reliability deviations. The present Corrective Action mechanisms will be consolidated into a single tracking system thereby avoiding conflicts, duplications and delays in closing out identified items.
The improved system will receive input from the various internal and external sources which identify possible deficiencies. The system will contain mechanisms whereby trends can be detected and/or casually linked events are
.. identified, and priorities for followup actions are established.
2.
Sumary of Improvements Completed Perfomance Measurement Milestones 1.
Implement short term improvements in the Corrective Action Program-July, 1982 - complete.
e Revisions to BEQAM Section 16 have been approved and issued.
Included in the latest revision are the identification of the following key elements of the BECo Corrective Action System:
Non-conformance Reports - QAD Deficiency Reports - Failure and Malfunction Reports - Reportable Occurrences - Maintenance Requests - Stop Work Orders - Procedure Change Notices -
Plant Design Change Requests - QAD Action Items - Open Items identified by external organizations.
e A deficiency report tracking system has been developed in conjunction with our internal commitment control process.
This computerized system was developed by the Nuclear Planning, Scheduling and Cost Control Group in conjunction with QAD.
Deficiency Status Reports are generated monthly and forwarded to the SVPN and Department Managers for appropriate action.
e QAD, in conjunction with the Nuclear Training Section has developed and implemented a QA Indoctrination and Training Program.
3.
Summary of Revised and Additional Improvements Needed Perfomance Measurement Milestones 2.
(New) Finalize plan to resolve open Deficiency Reports - September, 1982.
e Action Plans will be developed for audit deficiencies
.s which remain open, to ensure timely corrective action will be completed. These plans will be entered into the Commitment Control System.
3.
Assessment of Corrective Action Program - November,1982.
e The current Corrective Action Program will be analyzed in order to identify any weaknesses and thus determine alternatives for improvement. This analysis will include: 1) management systems involved in the Corrective Action Program; 2) forms and reports including status reports; 3) latest Trend Analyses;
- 4) informational sources; 5) evaluating the ways information is communicated and used.
4.
Revision of Corrective Action System design - March,1983.
e Develop a universal carrier form on which to report problems /
events (except QAD originated DR's and NCR's).
The use of this reporting / followup mechanism will be procedurally addressed.
. 5.
Develop implementation / training-May, 1983.
e Based upon the in.put data derived from the completion of the previous tasks, BEQAM II will be updated, appropriate procedural updates made and training in the revised Corrective Action System performed.
6.
(Revised)
Implement revised system-July,1983.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Perfonnance Measurement Milestones 1.
Implement short term improvements in the Corrective Action Program - complete.
2.
Finalize plan to resolve open Deficiency Reports -
September,1982.
l 3.
Assessment of Corrective Action Program - November, 1982.
4.
Revision of Corrective Action System design - March, 1983.
l 5.
Develop implementation / training - May,,1983.
6.
Implement revised system - July,1983.
l
.. 0 III.1 COMMITMENT MANAGEMENT SYSTEMS D.
Correspondence Review Objective NRC correspondence submitted since issuance of the Operating License for Pilgrim Station will be. reviewed where applicable to assure completeness and accuracy of reporting regarding compliance with regulations for systems important to safety.
Discussion 1.
General The revisions and additions to 10 CFR 50 since the issuance of the operating license will be reviewed and regulations affecting the designs of systems important to safety will be identified.
These regulations will be screened for those applicable to Pilgrim designs.
Correspondence from BECo to the NRC relating to the applicable regulation changes will be identified. With this material a review of BECo correspondence will be performed and documentation prepared which demonstrates the bases for the completeness and accuracy of prior correspondnece regarding compliance of Pilgrim Station design with changes to NRC 10 CFR 50 regulations.
Corrective actions resulting from the review will be planned and implemented.
The above scope of review comprises Phase I of the Correspondence Review commitment. Since making the original correspondence review comitment, the scope of review has been expanded to include IE Bulletins in a controlled manner. This additional commitment will be referred to as Phase II of BECo's correspondence review. Accordingly, the milestones have been revised.
2.
Summary of Improvements Completed Performance Measurement Milestones 1.
Identify revisions and additions to 10 CFR 50 since 1972 (phase I) - complete.
f
' ty 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 2.
(Revised) Review 10CFR50 changes 'since 1972 (phase I) -
September 1982 e The only remaining portions of the Part 50 correspondence review are appendices G, H, and J.
3.
(Revised) Develop phase I corrective action plans as required -
September, 1982.
4.
(New) Complete phase II correspondence review - TBD e Phase II correspondence review' includes:the identification, sampling, review, and appropriate corrective action as relating to I&E Bulletins Responsible Individual Resource Requirements No. of Boston Edison personnel - 1 engineer No. of Specialists (contractor) - 2 Total man-weeks - TBD 4.
Summary of Performance Measurement Milestones 1.
Identify revisions and additions to 10CFR50 since 1972 -
complete 2.
Review 10CFR50 changes since 1972 (phase I) - September, 1982 3.
Develop phase I corrective action plans as required -
September,1982 4.
Complete phase II correspondence review (I&E Bulletins) -
i.,,
III.2 SAFETY MANAGEMENT SYSTEMS
- j.
Discussion The present systems used in the safety review and evaluation function are being reviewed, evaluated and strengthened. This will specifically address 10 CFR 50.59 consideration and responsibilities under _this regulation.
Additionally, BECo is implementing an FSAR update program and the procedural system to maintain the FSAR an an up-to-date document in the future.
In conjunction with this update an evaluation is being made as to whether design changes made without prior Commission approval involved an unreviewed safety question as defined by 10 CFR 50.59.
Finally, an evaluation of the existing Operational Experience Assessment function for routine review of Operating Data from Pilgrim Station as well as other industry data sources will be initiated.
This evaluation will identify and make improvements to insure that lessons learned from past experiences receive timely review and corrective action.
III.2. A SAFETY REVIEW ASSESSMENT Objective To assure design changes and safety-related activities receive complete review and assessment by qualified individuals and appropriate 10 CFR 50.59 reviews are completed and documented.
Discussion 1.
General In response to MAC recommendations an appropriate Action Plan has been prepared to investigate, clarify and define organizational roles and accountabilities for performing safety evaluation and l
review activities.
This process will eliminate overlapping and duplicative assignments and achieve effective implementation of NRC requirements.
2.
Summary of Improvements Completed Performance Measurement Milestones 1.
Evaluate plant design changes made without prior Commission approval to determine whether or not an unreviewed safety question was involved-July, 1982 - complete.
j e The results of the FSAR related design change review determined there were no unreviewed safety questions l
l involved.
[
.l 3.
Sumary of Revised and Additional Improvements Needed Performance Measurement Milestones 2.
Evaluate safety review and assessment process - November,1982.
e This plan includes establishment of Safety Evaluation and Review Policies, training and resource needs to assure effective implementation of policy.
This Action Plan will be input to the Safety Organization Review of Section 11.2.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Sumary of Performance Measurement Milestones 1.
Evaluate plant design changes made without prior Commission approval to determine whether or not an unreviewed safety question was involved - complete.
2.
Evaluate safety review and assessment process - November,1982.
III.2.B OPERATING EXPERIENCE ASSESSMENT Objective To improve the operating experience assessment program and corrective action followup.
Discussion 1.
General An Action Plan has been developed to evaluate BECo's existing Operating Experience Assessment Program.
This plan establishes a task force to review the existing operating experience program against INP0 " good practice" guidelines and to submit recommendations for improving the BECo Operating Experience Assessment Program.
This action will be followed by a decision on the Task Force recomendations for improvements to the system.
(
43 2.
Summary of Improvements Completed 7
l Performance Measurement Milestones e See the next paragraph for revised commitments.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 1.
(New)
Establish Task Force to review existing Operating Experience Assessment (0EA) Program - August, 1982.
2.
(New) Task Force submit recommendations for improvement to existing DEA - October, 1982.
3.
(New)
Establish plan for implementation of OEA improvements -
November,1982.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones 1.
Establish Task Force to review existing Operating Experience Assessment Program (0EA) - August, 1982, 2.
Task Force submit recommendations for improvements to existing OEA - October, 1982.
3.
Establish plan for implementation of OEA improvements -
November, 1982.
III.3 CONFIGURATION MANAGEMENT SYSTEMS Objective To integrate and improve the existing Configuration Control System into a single effective system.
Discussion 1.
General Configuration Management Systems have been a key issue in both
/
the Boston Edison in-house reviews following the 10 CFR 50.44 r
i violation and the recent MAC assessment of BECo management systems.
The programs needed to successfully maintain plant configuration in accordance with the plant design base must be examined
%f periodically for adequacy in light of changing regulatory
(
requirements. Therefore, Boston Edison has prepared an Action Plan which will scope the required elements of a Pilgrim Station Configuration Management System, compare these required elements to existing elements to determine what can be used and what new revised elements can be added and prepare and implement a program to improve the system for Configuration Management and Control.
2.
Sumary of Improvements Completed Performance Measurement Milestones 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(Additional)
Define conceptual scope in a system description document including regulatory and BECo management require-ments with program elements and interfaces described -
September,1982.
MAC 2:
(Additional) Review and approve plan for implementation and assign responsibilities and resources for full implementation - December,1982.
MAC 3:
(Additional)
Final completion of Action Plan III.3 -
February, 1983.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
e
. o 4.
Summary of Performance Measurement Milestones MAC 1: Define conceptual scope in a system description document including regulatory and BECo management requirements with program elements and interfaces described - September,1982.
MAC 2:
Review and approve plan for implementation and assign responsibilities and resources for full implementation -
December,1982.
MAC 3:
Final completion of Action Plan III.3 - February, 1983.
III.3.A MODIFICATION MANAGEMENT Objective To assure design changes made to the plant are completely and accurately translated into plant procedures, drawings and training programs in a timely manner.
Discussion 1.
General The present startup management system which monitors the implementation of design changes made to the plant and assures that appropriate procedures, drawings and training programs reflect the completed design changes in a timely manner is necessary to provide the plant operator with the knowledge and tools he must have to continue safe and reliable operation of the facility. The modification management system shall provide the permanent process, which by interacting with the other centralized management systems, provide the ability to maintain operator cognizance of the as-built plant.
In addition, BEco prepared a substantial Action Plan in response to MAC recommendations which is aimed at improving the overall quality, coordination and control of the design change process.
l ry 2.
Summary of Improvements Completed i
Performance Measurement Milestones 1.
Prepare plan to adopt the Modification Management System for permanent utilization - July,1982 - complete.
e An Action Plan has been prepared to permanently adopt the Modification Management System.
The plan provides for approving the function of the Modification Management System, determining reporting responsibilities and resources and developing an implementation plan supported by budget, position descriptions, staffing and an operating manual.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(Additional) Prepare consolidated procedure for closecut of backlog.
Procedure to be basis of a segment of future organization procedures on design change closecut -
August,1982, e
Implementation of this procedure will allow for a timely closeout of Plant Design Changes.
MAC 2:
(Additional) Prepare Nuclear Organization procedure for plant system design change process which ties together all elements of a PDCR - October,1982.
e To improve the overall quality, coordination and control of the design change process.
MAC 3:
(Additional)
Establish plant system design change criteria document which identifies specified requirements for system design change, including procedure preparation -
September, 1982.
l l
MAC 4:
Final completion of Action Plan III.3. A - TBD-August,1982.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man,-weeks -
. o 4.
Summary of Performance Measurement Milestones 1.
Prepare plan to adopt the Modification Management System for permanent utilization - complete.
MAC 1:
Prepare consolidated procedure for closecut of ba'cklog.
Procedure to be the basis of a segment of future organization procedures on design change closeout -
August,1982.
MAC 2:
Prepare Nuclear Organization procedure for plant system design change process which ties together all elements of a PDCR - October,1982 MAC 3:
Establish plant system design change criteria document which identifies specified requirements for system design change, including procedure preparation - September,1982.
MAC 4:
Final completion of Action Plan III.3. A - TBD August,1982.
/
e e
1
,. o III.3.B PLANT PROCEDURE AND DRAWING EVALUATION PROGRAM Objective To establish a system whereby plant procedures and drawings are updated to reflect present plant conditions.
Discussion 1.
General A program was initiated to conduct physical walkdowns of safety systems and correct as required the Piping and Instrument Drawings, (P&ID's) and Electrical Distribution Drawings for Instrument and Control Circuitry (E-203-7A-8B). These walkdowns were perfonned and verified by personnel experienced with Pilgrim Station and the details of the drawings and systems being walkeddown. Discrepancies identified were reviewed for acceptability against prior, outstanding design change packages and no discrepancies were encountered.
The walkdowns have been completed for the 22 identified safety related systems.
QC verification of the methods employed during the walkdowns and verification of the resultant changes (including the identification of vents and drains) is completed.
P&ID's, electrical distribution drawings and system operating procedures, including valve lineups, have been revised.
2.
Summary of Improvements Completed Performance Measurement Milestones 1.
Complete the walkdowns of safety related systems (prior to plant startup) - complete.
e The walkdowns were completed for the 22 identified safety-related systems and system operating and valve lineup procedures revised as necessary to reflect as-built configuration. This was previously reported in BECo's response to CAL 82-05.
2.
Complete procedures and drawing updates required for startup (including design changes made during current outage) - complete.
e As reported in BECo's response to CAL 82-05, this requirement is completed.
k i
,. i 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 3.
(Revised) Continue system walkdowns, drawing and procedure updates - August, 1983.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones 1.
Complete walkdowns of safety-related systems - complete.
2.
Complete procedures and drawing updates required for startup (including design changes made during current outage) - complete.
3.
Continue system walkdowns, drawing and procedure updates -
August, 1983.
k
.: rp III.3.B PLANT PROCEDURE AND DRAWING EVALUATION PROGRAM 1.
Update and Maintain FSAR, Equipment List and Q-List Objective To develop a system to update and maintain the FSAR and Equipment List and identify and resolve issues regarding the update and issuance of the Q-list.
Discussion 1.
General In response to MAC recommendations regarding maintenance of the Q-list, Equipment List and FSAR, BECo has prepared an Action Plan which when interfaced with the Configuration Management System Action Plan described in Section III.3, will provide for timely update of these important " lists".
2.
Summary of Improvements Completed Performance Measurement Milestones See next paragraph for revised or additional improvements needed.
0
I 3.
Sumary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(Additional) Select equipment lists and format to be maintained, updated and revised to support configuration management. Scope revision require-ments and plan with resource allocation - August,1982.
MAC 2:
(Additional) Approve procedures - November,1982.
e The procedures to be approved are those to be generated for revising the FSAR and equipment lists.
MAC 3:
(Additional)
Final completion of Action Plan III.3.B.1 - TBD September,1982.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
\\
.: 0 4.
Summary of Performance Measurement Milestones MAC 1: Select equipment lists and format to be maintained, updated and revised to support configuration management.
Scope revision requirements and plan with resource allocation - August,1982.
MAL 2: Approve procedures - November,1982.
MAC 3:
Final completion of Action Plan III.3.B.1 - TBD September,1982e III.3.B PLANT PROCEDURE AND DRAWING EVALUATION PROGRAM 2.
Obtain and Maintain Legible Plant Drawings Objective To obtain and maintain accurate, legible files of all plant drawings.
Discussion 1.
General The MAC diagnostic led to recommendations regarding the legibility of many contractor supplied drawings and the need to adhere to specific drafting standards when processing revisions to controlled drawings.
Boston Edison has prepared an Action Plan which addresses this issue through the process of generating drafting standards, conducting inventory of the drawing data base, initiation of restoration and engineering review and approval of the redrawn masters.
. o f
2.
Summary of Improvements Completed Performance Measurement Milestones See next paragraph for revised or additional improvements needed.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1: (Additional) Inventory Drawing Data Base - December,1982.
o Drawings are being reviewed to determine the precise number of those which were illegible.
o Illegible drawings will be separated by those which could be restored and those requiring redraw.
o A/E's were contacted for copies of ap-cards for those drawings requiring redraw.
MAC 2: (Additional) Final completion of Action Plan III.3.B.2 -
August,1984, t
.- o Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones MAC 1:
Inventory Drawing Data Base - December.1982.
MAC 2:
Final completion of Action Plan III.3.B.2 -
August, 1984.
III.3.C TESTING PROGRAM Objective To assure operability of safety-related systems.
Discussion 1.
General A program was completed to perform preoperational and startup tests for those systems modified or newly installed during the outage and to perform safety-related system logic component operability surveillances.
0 %
2.
Sumary of Improvements Completed Perfomance Measurement Hilestones 1.
Complete preoperational startup and system logic surveillance testing prior to startup - in progress - complete.
e The completed work referenced is that described in Boston Edison's response to CAL 82-05. Minor changes to the original scope of work have been identified, however, and this additional scope (portions of Bulletin 80-06 Testing) is being tracked apart from the original comitment.
3.
Sumary of Revised and Additional Improvements Needed Performance Measurement Milestones e No revised or additional commitments are required.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Sumary of Perfomance Measurement Milestones 1.
Complete preoperational startup and logic surveillance testing prior to startup - complete.
III.3.D PREVENTIVE MAINTENANCE SYSTEM Objective To improve the current preventive maintenance practices and to develop and implement an integrated preventive maintenance program.
Discussion 1.
General The current preventive maintenance practices are being reviewed and improved.
The development and implementation of an integrated preventive maintenance program has been an ongoing project predating the PAB inspection. Consulting services have been procured to
(
t
o,..
develop a master mechanical equipment list, a report of preventive maintenance requirements and completed data foms.
Implementing plans and procedures will be prepared. These elements will consider the PM program as a dynamic process receiving input from operating experience gained through the upgraded Corrective Action System.
A manual implementation -
will first evolve with a computerized system being concurrently and subsequently developed.
A Master List of mechanical equipment has been developed. This includes 2,000 individual major components identified by type, equipment designator and plan-location.
Presently a PM schedule for these components is being developed.
In addition, a Master Surveillance Schedule has been developed and is being implemented on a test basis.
2.
Summary of Improvements Completed Perfomance Measurement Milestones e See revised Milestone 2 in next paragraph.
3.
Summary of Revised and Additional Improvements Needed 2.
(Revised)
Develop Master Mechanical Equipment List and Requirements for an Integrated Preventive Maintenance Program-June, 1982 - complete.
e The Master Mechanical Equipment List has been prepared and the requirements for an Integrated Preventive Maintenance Program have been defined.
3.
(Revised) Develop procedures and implement " pilot" program -
September, 1982.
4.
(New) Develop supplement to Mechanical Equipment List to obtain Master Equipment List-November, 1982.
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(New) Complete implementation of PM Program for Mechanical Equipment List-March,1983.
6.
(New) Complete implementation of PM Program for Master Equipment List-October, 1983.
Responsible Individual i
Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones 1.
Hire consultant - complete.
2.
Develop Master Mechanical Equipment List and Requirements for an Integrated Preventive Maintenance Program - complete.
3.
Develop procedures and implement " pilot" program - September, 1982.
4.
Develop supplement to Mechanical Equipment List to obtain Master Equipment List - November, 1982.
5.
Complete implementation of PM Program for Mechanical Equipment List - March, 1983.
6.
Complete implementation of PM Program for Master Equipment List - October, 1983.
III.3.E CORRECTIVE MAINTENANCE
_0bjective To improve the quality of Station maintenance.
Discussion 1.
General The routine maintenance activities at the Station must be conducted in such a manner that the " quality" of maintenance activities will ensure configuration control.
MAC identified the need for an Action Plan to develop standards for maintenance tasks which would include consideration for crew size, tools s
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.: o and material required, planning work sequencing and estimated hour duration. Boston Edison believes it has already begun implementing this concept as part of the recently developed Refueling Outage Manual (Planning Procedure R0-1). BECo's plan then is to implement existing refueling outage Procedure R0-1.
2.
Summary of Improvements Completed Performance Measurement Milestones 1.
Review the existing refueling outage Planning Procedure R0 complete.
3.
Sumary of Revised and Additional Improvements Needed Performance Measurement Milestones 2.
Revised or additional improvements. TBD October,1982.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Perfomance Measurement Milestones 1.
Review the existing refueling outage Planning Procedure R0 complete.
2.
Revised or additional improvements - TBD October,1982.
III.4 QA AUDIT PROGRAM Objective To upgrade the Quality Assurance Program to include management systems.
Discussion 1.
General The Quality Assurance Department schedules and performs various audits of activities throughout the Nuclear Organization. The implementation and successful continued operation of the new management systems is contingent upon monitoring / auditing of its functions and the incorporation of data fed back to the system.
Program descriptions of these management systems will be included
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into the Boston Edison Quality Assurance Manual to assure the
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Also, as required by the order, a self-audit comitment is being made to assure timely implementation of the approved Performance Improvement Program is accomplished in the intended manner.
2.
Sumary of Improvements Completed Performance Measurement Milestones See next paragraph for revised and additional milestones e
status.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 1.
Upgrade QA Audit Program to reflect revised management systems (complete within three months after implementation of a revised system).
A BECo Action Plan has been developed and is ready for e
implementation when revised or new management systems are officially adopted.
The Quality Assurance Department will update the Boston Edison Quality Assurance Audit Program to incorporate revised management systems identified and implemented as a result of the PIP.
2.
Upgrade BEQAM to incorporate revised management systems developed as a result of PIP (complete within three months after implementation of a revised system).
e An Action Plan has been developed describing the process whereby the Quality Assurance Department updates the Boston Edison Quality Assurance Program, Volume II, to incorporate revised management systems developed as a result of the Performance Improvement Program.
3.
Establish a self-audit program for compliance with the Order - September,1982.
e An audit plan and applicable checklist have been established and the effort is currently ongoing.
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Responsible Individual _
Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones 1.
Upgrade QA Audit Program to reflect revised management systems (complete within three months after implementation of a revised system).
2.
Upgrade BEQAM to incorporate revised management systems developed as a result of PIP (complete within three months after implementation of a revised system).
3.
Establish a self audit program for compliance with the Order - September, 1982.
III.5 G0ALS AND OBJECTIVES MANAGEMENT SYSTEM Discussion The need for a management support system that communicates corporate goals and policies was evident as a result of MAC recommendations and, therefore, Boston Edison responded with Action Plans to implement this important function.
The system is comprised of two (2) sub-systems, one is a Corporate Goals Communication Plan and the other a Performance Measurement Plan with respect to the established goals.
III.5.A CORPORATE GOALS AND OBJECTIVES COMMUNICATION PLAN Objective Keep the Bulletin Book up to date and communicate these corporate policies and goals to management.
Discussion 1.
General Boston Edison will address this issue of communication between corporate and organizational levels by implementing a goals communications plan which establishes corporate management decisiveness and feedback to the Nuclear Organization.
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Summary of Improvements Completed Performance Measurement Milestones See next paragraph for revised or additional improvements. needed.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1:
(Additional)
Issue revised Bulletins (Final) - December,1982.
e The Chairman of the Board has requested a review of the l
Corporate Bulletin Book.
Upon completion of this review appropriate updates will be made.
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.: o Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Sunnary of Performance Measurement Milestones MAC 1:
Issue revised Bulletins (Final) - December,1982.
III.5.B G0ALS AND PERFORMANCE MEASURES Objective To clarify organization objectives and goals and provide for making perfonnance goals known to management.
Discussion 1.
General The intent of this sub-system in the Goals and Objectives Management System is to promulgate organizational goals and establish requirements to periodically report performance measurements against these established goals.
The scope is not only budget performance and plant output, but also of perfonnance against mutually acceptable goals.
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2.
Summary of Improvements Completed Performance Measurement Milestones MAC 1:
(New) Generate specific goals and milestones and promulgate - complete.
e Nuclear managers have prepared and issued a listing of specific goals agair.ht which they will evaluate performance.
MAC 2:
(New)
Final completion of Action Plan III.S.B - complete.
e Although this action plan is identified as complete, it is considered to be an effective management tool and, therefore, will be an ongoing effort.
3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones See summary of improvements completed.
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. k9 Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones MAC 1:
Generate specific goals and milestones and promulgate -
complete.
MAC 2:
Final completion of Action Plan II.S.B - complete (and ongoing).
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III.5.B.1 Monitor Temporary Modification Procedure Objective
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r To insure the Temporary Modification Procedure is used properly.
y Discussion l.
General l
The performance of operations in use of the temporary modification procedure will be closely monitored to assure proper use and
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control during application of the temporary modification situations.
The DNOR will have monitoring of this function _added to the scope on-site corporate review activities.
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Summary of Improvements Completed Performance Measurement Milestones 3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 1 :
(Additional) Change DNOR functions and responsibilities (Final) -
November,1982.
e The final charter of the Director of Nuclear Operations Review will specifically incorporate the responsibility to daily monitor the use of the Temporary Modification Procedure.
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Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones MAC 1: Change DNOR functions and responsibilities (Final) -
November,1982.
III.6 0UTAGE MANAGEMENT SYSTEM Objective To develop and implement an effective program of outage management.
Discussion 1.
General MAC recommended that BECo should give consideration to including an outage management function at the station with responsibility for planning all future station outages.
Boston Edison is very aware of the need for an outage management function and has previously developed and implemented several elements of such a system.
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Our experience in the use of the outage management procedures and processes utilized thus far are currently being evaluated through an ActionPlan developed specifically to address MAC's recomendations.
2.
Sumary of Improvements Completed Perfomance Measurement Milestones 3.
Sumary of Revised and Additional Improvements Needed Perfomance Measurement Milestones MAC 1:
(New) Define outage management function - in progress.
e The outage management program for Pilgrim Station has been fully defined including budgetary and staffing needs.
MAC 2:
(Additional) Develop control system and tools - December, 1982.
I e Detailed implementing procedures are in the process of being developed. Upon completion, these data will be issued to the Nuclear Managers for review and coment.
MA; 3; (Additional), Final completion of Action Plan III.6 -
January,1983, i
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Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones MAC 1:
Define outage management function - in progress.
MAC 2:
Develop control system and tools - December, 1982.
MAC 3:
Final completion of Action Plan III.6 - January,1983.
IV.
PERFORMANCE Discussion BECo recognizes that the successful implementation of this Performance Improvement Program will depend upon how well individuals apply their skills to the task of plant operation and support.
Individual performance and management attention to performance improvement consequently should be a component of the program itself.
Additionally, the MAC recommendations pertaining to performance enhancement through the promulgation of fundamental performance standards have been added to the scope of this section.
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- b IV.1 TRAINING Objective To assure that the training essential to satisfying the needs of the Nuclear Organization is developed and implemented.
Discussion 1.
General The training group which has primarily existed to provide licensed operator training and retraining has recently been expanded into a department, a Manager of Training hired and a significant increase in its staffing level authorized.
Authorization has also been obtained to expand the existing training facilities.
The Training Department is presently expanding its scope of programs and systems for both licensed and non-licensed personnel and developing programs which will fulfill the needs of the Nuclear Organization personnel performing safety-related activities.
Emphasis is being placed upon revising the training feedback mechanisms to encompass both site specific and industry related experience data for incorporation into the applicable training program update.
Operations personnel have recently received formal training concerning the modificationsmade to the facility during the recent refueling outage and applicable procedure and drawing revisions.
Boston Edison is comitted to continuing to provide positive steps in training development and implementation to achieve the optimum balance of operational experience, practice and management technfques.
Training sessions have been developed and scheduled concerning personnel performance development and improvement. These sessions are part of a broader scoped personnel improvement program being developed for use throughout the Nuclear Organization.
2.
Sumary of Improvements Completed Performance Measurement Milestones 4.
Feedback from MAC diagnostic-May, 1982 - complete.
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e MAC feedback with respect to BEco's established training programs was generally very good. The few recommendations that MAC felt important to include in the established training program have been addressed in Action Plans and the content of these plans incorporated into.the BECo 3-year training program.
3.
Sumary of Revised and Additional Improvements Needed Performance Measurement Milestones 5.
(Revised) Revise 3-year training program to incorporate action resulting from MAC recommendations - July,1982 -
complete.
A e The content of the individual Action Plans developed as a result of MAC recommendations has been incorporated into a " revised" 3-year training program.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
l 4.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones 1.
Authorized increase of staffing levels - complete.
2.
Develop and expand preliminary plan - complete.
3.
Authorize expansion of training facilities - complete.
4.
Feedback from MAC diagnostic - complete.
5.
Revise 3-year training program to incorporate action resulting from MAC recomendations - complete.
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IV.2 POLICIES AND PRACTICES IMPROVING PERFORMANCE Objective To enhance performance through promulgation and adherence to fundamental performance standards.
Discussion 1.
General This category of Action Plans emanating from MAC's assessment and recommendations involve management actions to actively communicate policy and provide timely resolution of those interpersonal and interdepartmental situations which if left alone can lead to conflict and lack of confidence in management's ability to resolve problems. This category of Action Plans is considered fundamental to increasing individual performance because it will provide the necessary observable feedback to department and group working levels that builds confidence in upper management ability to recognize potential problems and take decisive action.
2.
Summary of Improvements Completed Performance Measurement Milestones MAC 1:
(New) Instruct all vice presidents and managers that performance reviews are required - complete.
e Annual employee performance appraisals will be performed for each employee.
The results of such appraisal shall be recorded on an " Employee Development Report."
MAC 2:
(New) Training flanager to issue attendance sheets for all courses to vice president level - complete.
e This action is complete and will be an ongoing reporting mechanism to provide appropriate levels of management with training attendance feedback.
MAC 3:
(New) Conduct training sessions on meetings - complete (and ongoing).
Training sessions have been initiated and included e
therein are instructions that meetings should end in action, not just problem identification. Also, minutes of meetings should be issued with action assignments.
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3.
Summary of Revised and Additional Improvements Needed Performance Measurement Milestones MAC 4:
(Additional) Revise and present development plan and schedule - July, 1982.
e A career path development program will be developed for the Nuclear Organization. This will be a total BECo effort coordinated by the Corporate Employee Relations Organization with input from our Nuclear Training Department.
MAC 5:
(Additional) Training Department provide training to all BEco Nuclear Organization and contractor personnel in BECo QA Program - December,1982.
e A training consultant has been under contract to develop our QA Training Program. Module A is complete and implemented; Module B is in progress.
MAC 6:
(Additional) QA review auditing and audit reporting methods to identify potential changes to enhance i
auditor-auditee relations, confidence, and respect -
August,1982.
e SWEC has been contracted to review our audit program and upon completion, present recommendations for improvement to the QA Manager.
MAC 7:
(Additional) Determine if simulator is required -
December,1982.
e In an effort to determine what type of simulator training is available, a purchase order has been issued to a consultant.
Upon completion of his task, BECo will review the survey results and make a determination regarding simulator training.
MAC 8:
(Additional) Reorganize to increase effectiveness -
September,1982.
e DECO is currently in the process of organizational charter revisions.
Once these charters are in place, continued efforts will be made to develop a teamwork concept.
Team building training for Department Managers and Group Leaders will emphasize interfaces and conflict resolution.
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MAC 9:
(Additional)
Final completion of Action Plan IV.2 -
Auoust.1982.
Responsible Individual Resource Requirements No. of Boston Edison personnel -
No. of Specialists (contractor) -
Total man-weeks -
4.
Summary of Performance Measurement Milestones MAC 1:
Instruct all vice presidents and managers that performance reviews are required - complete.
MAC 2: Training Manager to issue attendance sheets for all courses to vice president level - complete.
MAC 3:
Conduct training sessions on meetings - complete.
MAC 4:
Revise and present development plan and schedule -
July, 1982.
MAC 5: Training Department provide training to all BECo Nuclear Organization and contractor personnel in BECo QA Program -
August, 1982.
MAC 6:
QA review auditing and audit reporting methods to identify potential changes to enhance auditor-auditee relations, confidence, and respect - August, 1982.
MAC 7:
Determine if simulator is required - December,1982.
MAC 8:
Reorganize to increase effectiveness - September,1982.
MAC 9:
Final completion of Action Plan IV.2 - August,1983.
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