ML20057E291

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Insp Rept 50-482/93-21 on 930809-27.Violations Noted. Major Areas Inspected:Corrective Action Program & Reviewed Facility Personnel
ML20057E291
Person / Time
Site: Wolf Creek 
Issue date: 10/04/1993
From: Barnes I, Wagner P
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION I)
To:
Shared Package
ML20057E288 List:
References
50-482-93-21, NUDOCS 9310080291
Download: ML20057E291 (29)


See also: IR 05000482/1993021

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APPENDIX C

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U.S. NUCLEAR REGULATORY COMMISSION

REGION IV

Inspection Report:

50-482/93-21

License: NPF-42

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licensee: Wolf Creek Nuclear Operating Corporat',on

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P.O. Box 411

Burlington, Kansas

Facility Name: Wolf Creek Generating Station

Inspection At: Burlington, Kansas and Arlington, Texas

Inspection Conducted: August 9-13 and 23-27, 1993, Onsite

August 16-20, 1993, Inoffice

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Team Leader:

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Philip C. Wagner, Tean) Leader, Division of

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Reactor Safety

Team Members:

H. Bundy, Reactor Inspector

P. Goldberg, Reactor Inspector

C. Paulk, Reactor Inspector

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M. Satorius, Project Engineer

W. Reckley, Project Manager

J. Whittemore, Reactor Inspector

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Approved:

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darnes,' Acting Deputy Director

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g Di ision of Reactor Safety

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EXECUTIVE SUMMARY

An announced team inspection of the licensee's corrective action programs was

conducted from August 9-27, 1993.

The inspection was performance based and

focused on the products of the licensee's efforts. The team reviewed

corrective action documents and interviewed facility personnel during the

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inspection.

Plant tours and walkdowns were conducted to observe the material

condition of systems and components.

The team also evaluated the licensee's

actions in response to previously identified inspection findings and reported

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events.

The team used the guidance contained in Inspection Procedure 92720,

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" Corrective Action," while performing the inspection.

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The licensee conducted a quality assurance audit of the corrective action

programs in May 1993 and identified a continued reluctance on the part of some

employees to initiate corrective action documentation. This problem resulted

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in a revision to the procedure for performance improvement requests. However,

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the team had indications that some problems continued to persist. For

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example, some interviewed employees stated that the process had gotten better

but others may still feel that initiating a document could lead to

disciplinary action.

(No one indicated that he or she felt that way, but

others may.) The team was also informed that a supervisor had recently

instructed a worker not to initiate performance improvement requests.

Therefore, the team determined that this area warrants continued management

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The team noted that the requirement to complete a root cause determination and

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a corrective action plan within 30 days had been removed in the recent

revision to the performance improvement request procedure. The team also

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noted that corrective action due dates were initially established and

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routinely extended without a documented justification or a technical basis.

This practice could lead to misleading trending information and result in

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untimely implementation of corrective actions.

Another concern identified during the inspection was the adequacy of the

documentation.

In many cases, adequate actions had been conducted, but the

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record did not reflect those actions. An effective corrective action program

requires a good written record of problems that have been identified, and the

actions taken to resolve the problems, to properly track and trend issues.

During the inspection the team noted attributes that indicated a good

corrective action program. The team also identified the following problems:

There have been several long standing issues related to relief valves

that have not been resolved. This issue will be further evaluated in a

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followup inspection.

The team determined that plant records were not being stored in

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accordance with the USAR commitment to ANSI N45.2.9.

The present

storage of records had also been identified as unacceptable in licensee

initiated performance improvement requests, however, corrective actions

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had not been initiated. This issue was determined to be a deviation

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from an NRC commitment.

The team identified the following examples of inadequate corrective

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Residual heat removal system relief valves have experienced seven

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bellows failures since 1984.

This was a concern because of the lack of timeliness in resolving

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the problem and the apparent lack of a thorough evaluation of the

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causes and consequences of the problem.

Flow Transmitters Drawing Differences - A problem with the model

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number of four flow transmitters was identified on August 1,1992,

and assigned to engineering on September 1, 1992, but no action

was initiated until this inspection.

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This issue was a concern because of the lack of timely resolution

of a problem.

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Instrument Tubing Ovality - A performance improvement request was

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initiated on July 10, 1991, but no action was undertaken until

June 3, 1993.

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This was another example of untimely resolution of an identified

problem.

The team identified a procedural violation related to a valve that had

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been stuck in the mid position since 1991.

The plant winterization

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procedure required the valve to be opened in the fall and closed in the

spring. The procedure had been implemented without mention that the

valve was not properly positioned.

This problem was a concern for two reasons.

First, the valve had been

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inoperable for over 2 years and no action had been taken to correct the

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problem. The second concern was the failure to notice that the valve

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was stuck ir the mid position during system alignments. This later

concern 0

Tted a lack of a questioning attitude on the part of the

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operators

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team also noted that the determination of valve

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operability

w of system operability with an inoperable valve were not

made until those questions were raised by the NRC team.

A violation was identified that involved procedure. acceptance criteria

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not being met and not reported. The procedure was written to ensure

adequate free play in the check valve for cooling water from the

instrument air compressors.

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This violation was a concern because of the quality of the instructions

and because the involved check valves had experienced multiple failures

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in the past 12 months with inadequate action taken to correct the

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problem.

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The team reviewed selected quality assurance audits and surveillances and

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found them to be of appropriate scope and depth.

These self-assessment

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efforts identified substantive issues that were usually adequately resolved.

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However, some issues may warrant further management involvement to. ensure

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timely resolution.

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The team found the material condition of the facility to be generally good.

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The safety-related batteries condition was excellent but the team observed.

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that the nonsafety-related batteries did not receive the same level of

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attention.

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The team concluded that the corrective action program provided an acceptable

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framework. Although improvement was detected, the program implementation'had

not progressed as far as expected considering the emphasis that the program

had received over the past 2 years.

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DETAILS

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INTRODUCTION

A team of NRC personnel conducted an integrated evaluation of the licensee's

corrective action programs. The team evaluated the licensee's identification,

evaluation, and correction processes for facility problems.

The team also

reviewed selected open items and licensee event reports. The team used a

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performance-based approach in evaluating the effectiveness of the licensee's

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programs.

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The inspection included hardware, software, and personnel related problems.

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The team utilized documentation reviews, personnel interviews, and direct

observations to evaluate the licensee's programs.

2 WORK REQUEST (WR) REVIEWS (92720)

2.1

Items Inspected

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The licensee utilized the WR to document and disposition hardware problems.

The team reviewed 133 WRs. An initial sample of 54 WRs was selected from a

listing of open and closed items that was provided by the licensee before the

inspection.

Additional selections were based on the review of the initial

sample and other documentation. The licensee's evaluations and corrective

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actions were scrutinized for adequacy and timeliness.

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2.2 Findings

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2.2.1

Poor Documentation

The team reviewed WR 2815-93, initiated on April 24, 1993, concerning

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emergency diesel generator starting Air Relief Valve, KJV0716A. The valve

relieved above the acceptable set pressure during a surveillance test. The WR

stated that the valve had lifted high due to the lifting lever shaft being

jammed against the spindle.

The WR recommended that a walkdown be performed

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to check similar valves and that an evaluation be performed to determine a

method to prevent reoccurrence of the problem.

In June 1993, the licensee

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contacted the valve manufacturer about the problem and was sent Engineering

Bulletin 91-001 dated February 2, 1991. The bulletin stated that during

assembly there was a possibility that the lifting lever shaft could be

installed too far into the cap and contact the valve spindle.

The bulletin

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recommended that the distance from the cap to the outer end of the lever shaft

be measured to ensure that the shaft was inserted to the proper length.

In addition, the team reviewed the engineering evaluation requested in

WR 2815-93, dated July 20, 1993. The evaluation recommended that maintenance

inspect all affected valves, measure the length of the lever shaft, and rework

any shafts to conform to the required length.

It also recommended that a

collar be installed on the affected valves to prevent over-insertion of the

lever shaft and that the vendor maintenance manuals be updated with the

information.

The licensee stated that the inspections had been performed to

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measure the length of the lever. shafts on the affected valves, however, the

inspections had not been documented.

The licensee's resolution of this issue,

and other relief valve issues discussed later, will be evaluated in a followup

inspection (Inspection Followup Item 482/9321-01).

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The team reviewed numerous WRs and noted instances of poor quality

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documentation of the work performed and the cause of the problem.

For

example, on four WRs written to add oil to the auxiliary feedwater pumps, the

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cause was listed as " low oil." On one WR written to repair a leaking valve,

the mechanic stated that no work was performed but failed to indicate that the

valve was repaired under a different WR. The team also noted that the

licensee's evaluation of an' electrical splice (WR 04366-92) did not provide

information that indicated all aspects of equipment environmental

qualification requirements had been considered. The team conducted personnel

interviews and independent evaluations to ensure that the identified examples

did not represent a safety or operability concern.

2.2.2

Timeliness of Corrective Actions

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2.2.2.1

Residual Heat Removal System Relief Valves

The team reviewed Hardware failure Analysis Request (HFAR) MA 92-004, dated

January 17, 1992.

This HFAR evaluated a rupture of the bellows in Residual

Heat Removal Discharge Header Relief Valve EJ8856B.

The response to the HFAR,

dated November 4,1992, documented that the bellows had failed and the valve

had been replaced under WR 00170-92.

In addition, the HFAR stated that the

root cause of the failure could not be determined because the damaged bellows

was not available.

The licensee's engineering department had reviewed the failure of the bellows

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and had determined that it would not affect the ability of the valve to lift,

relieve pressure, and close.

Since the bonnet of the valve had a vent hole

open to atmosphere, any liquid that leaked through the failed bellows could

discharge through the vent hole onto the floor. The licensee determined that

there would be no significant back pressure above the bellows because of the

vent hole.

The licensee's corrective actions were to salvage the failed parts

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the next time the bellows failed on either Valve EJ8856A or EJ8856B and obtain

a laboratory assessment of the failure.

Based on the type of failure, the

licensee would review the operating and inspection history of the valves to

determine the cause of the failure.

The team reviewed the WRs for Valves EJ8856A and -B and determined that there

had been seven bellows failures since 1984; three for Valve EJ8856A and four

for Valve EJ8856B.

The corrective action for these failures had been to

either replace the bellows or replace the valve.

The most recent failure was

documented on WR 70247-93, dated March 4, 1993, for Valve EJ8856B.

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WR stated that the valve was to be refurbished. At the time of this

inspection, the failed bellows had not been examined to determine the cause of

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failure as recommended by HFAR MA 92-004.

The team agreed with the licensee's determination that these relief valves

would function and open near the required relief setpoint pressure. The team,

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however, expressed a concern about area contamination if the relief valves

lifted and the ' ruptured bellows allowed flow out of the vent hole onto the

floor.

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Criterion XVI of Appendix B to 10 CFR Part 50 requires that measures. shall be

established to assure that conditions adverse to quality are promptly

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identified and corrected.

For significant conditions adverse to quality, the

measures shall assure that the cause of the condition is identified and

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corrective actions taken to preclude repetition. The licensee's failure to

promptly correct the root cause of the repetitive relief valve bellows

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failures and the apparent lack of a thorough evaluation of the consequences of

these failures was the first example of a failure to implement prompt

corrective actions (Violation 482/9321-02).

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2.2.2.2

Drawing Discrepancies

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The team reviewed WR 3909-92, dated August 1, 1992.

The WR identified a

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problem with the model number of the flow transmitters for the component

cooling water to the reactor coolant pump thermal barrier coolers.

The flow

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transmitters (BBFT 17/18/19/20) were identified as Model No. Il53DD4PA on one

drawing and Model No.1153HB4 on another drawing.

The first model number

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indicated a stainless steel housing and the second an aluminum housing. The

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WR was assigned to engineering on September 1, 1992, but no action was

initiated until this inspection.

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Criterion XVI of Appendix B to 10 CFR Part 50 requires that conditions adverse

to quality be promptly identified and corrected. The licensee's failure to

determine the correct model number for the flow transmitter and correct the

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drawings in a timely manner was the second example of a failure to take prompt

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corrective action (Violation 482/9321-02).

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2.2.2.3

Auxiliary Feedwater Pumps

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The team reviewed Performance Improvement Request TS 92-0461 initiated on

June 18, 1992. The performance improvement request addressed the operation of

the auxiliary feedwater pumps in the low flow cavitation region for greater

than one hour. Operation of the pump in the low flow cavitation region for

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long periods could result in pump damage.

The supervisor stated that the

performance improvement request was "to address the programmatic aspects of

why the run times were not found earlier, not the technical hardware

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condition." The licensee initiated WRs 03980-92, 03981-92, and 03982-92 on

August 4, 1992, to document that each of the pumps had been operated for

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greater than one hour in the low flow cavitation region.

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The team reviewed these WRs and noted that the low flow condition identified

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in WR 03980-92 occurred on November 10, 1991; WR 03981-92 occurred on

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February 20, 1992; and, WR 03982-92 on February 19, 1992. WR 00094-93 was

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initiated on January 8,1993, but did not specify the date that the

"B" motor-

driven auxiliary feedwater pump (PALOlB) was operated in excess of the one

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hour limit in the low flow condition.

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On May 21, 1993, the licensee initiated Performance Improvement

Request OP 93-0461 to document "eight occasions since August 1992 [that] the

Auxiliary Feedwater Pumps (PALOIA & B and PALO2) [ exceeded] the maximum time

limit the pumps should be run in low flow conditions." Although the

supervisor stated the " repetitive nature of this problem warrants further

investigation," the responsible manager did not categorize the performance

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improvement request as significant.

The initiator provided three possible solutions to resolve the problem. The

first would have required the operators to track the time the pump was

operated in the low flow region and stop t'c pump when the time limit expired.

The second would have replaced the orifice in each recirculation line with a

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locked throttle valve to ensure proper recirculation flow during testing.

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third required a reevaluation of- the low flow requirements.

The licensee

informed the operators that all test equipment and personnel should be staged

before starting the pump and to secure the pump as soon as possible. -The

licensee also initiated Engineering Evaluation Request 93AL01 to reevaluate

the condition. On the basis of these two actions the licensee closed

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Performance Improvement Request OP 93-0461.

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Following the team's request for copies of WRs 03980-92, 03981-92, 03892-92,

and 0094-93, the licensee determined that no significant work activity was

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associated with the documents for over 1 year. As a result of this finding,

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the licensee initiated Performance Improvement Request RS 93-0871 on August 9,

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1993. This performance improvement request was then evaluated by the

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Performance Improvement Review Group, categorized as not significant, and

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closed without being submitted to a responsible manager.

The team found the licensee's determination of the operability of the pumps to

be acceptable but questioned the categorization of the involved performance

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improvement requests.

The subject of significance determination is discussed

further in Section 3.2 of this report.

2.2.2.4

Instrument Air Compressor Check Valve

The team reviewed WRs associated with Valve EF-V046, the "A" instrument air

compressor essential service water (ESW)- return check valve.

This valve had

been worked five times within the previous 12 months to correct problems with

valve leakage identified during inservice testing.

Because of the recurring

failures, the licensee was performing a leak rate test quarterly.

Valve EF-V046 was a 2%-inch carbon steel body swing check valve.

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internal bushing, hanger, retaining fasteners, and swing pin were manufactured

of corrosive resistant ferric material with the valve disk, except for the

seating surface, constructed of carbon steel.

The team reviewed the following WRs:

Work Request Number

Date Initiated

Date Worked

03784-92

July 23, 1992

July 23,1992

05311-92

October 22, 1992

October 23, 1992

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00377-93

January 22, 1993

January 22, 1993

03042-93

May 1, 1993

May 1, 1993

04595-93

July 23, 1993

July 23, 1993

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These WRs were identical in scope and content and were all performed in

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response to inservice testing failures. Maintenance in all of these WRs

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consisted of disassembling the valve, cleaning the internal components, valve

reassembly, and satisfactory completion of the inservice testing leakage test.

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An HFAR to address the repetitive valve failures was assigned to the system

engineer for action on November 12, 1992.

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Although the valve having failed three more times since the request had been

made, the only action taken by the system engineering organization to

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determine the root cause of the valve failures was a fact gathering meeting on

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July 29, 1993. The team considered the failure of system engineering to take

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prompt action to determine the root cause of the repetitive failures of this

safety-related valve to be a weakness in the corrective action program.

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Based on the review of the five WRs, the team noted an inconsistency in the

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manner that Steps 2.2 and 2.3 were performed.

These steps directed craft

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workers to record critical tolerances internal to the valve between the

bushings, hanger, and hanger block. These measurements were necessitated by a

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10 CFR Part 21 report dated January 18, 1991.

In that report, the vendor

identified that swing check valves of the size installed in this application

could fail open due to incorrect tolerances in the valve internals. As a

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result, the vendor recommended that these tolerances be routinely measured as

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a part of a check valve program internal inspection.

Steps 2.2 and 2.3 of the

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WR directed the craft to record the degree of engagement that existed between

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the valve hanger pin bushings. Step 2.4 gave the minimum acceptance value for

this measurement as 0.010-inch.

If the measurements were less than this

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acceptance criteria, WR 04595-93 directed workers to generate a corrective WR.

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WRs 03784-92, 05311-92, 00377-93, and 03042-93 directed workers to contact the

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maintenance engineer if any readings were discovered to be less than the

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minimum acceptable.

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The team's review of the WRs revealed the following recorded measurements:

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Work Request Number

Step 2.2 Measurement

Step 2.3 Measurement

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03784-92

No Measured Gap

No Measured Gap

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05311-92

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00377-93

No Movement Detected

No Movement Detected

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03042-93

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04595-93

Less Than .0025-inch

less Than~.0025-inch

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Based on the requirements contained in WRs 03784-92, 05311-92, and 00377-93,

the maintenance engineer should have been contacted and for WR 04595-93, a

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corrective WR should have been initiated because the measurements were not

within the acceptance criteria. The team determined that WRs had not been

initiated as a result of these measurements not meeting the acceptance

criteria.

In addition, the team interviewed the maintenance engineer and

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determined that he h.r] rot been contacted regarding the unacceptable check

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valve tolerances.

Technical Specification 6.8.1.a states that written procedures shall be

established, implemented, and maintained covering the applicable procedures

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recommended in Appendix A of Regulatory Guide 1.33, Revision 2, dated

February 1978. Regulatory Guide 1.33, Appendix A, Item 9a, recommends, in

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part, that maintenance that can affect the performance of safety-related

equipment should be properly planned and performed in accordance with written

procedures appropriate to the circumstances. The failure of maintenance

workers to generate a corrective WR and inform the cognizant maintenance

engineer that the measured critical tolerances in Valve EF-V046 were not

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within the acceptance criteria were violations of this requirement

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(Violation 482/9321-03).

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Additional followup was conducted by the team to determine if the critical

tolerances recorded in WRs 03784-92, 05311-92, 00377-93, and 04595-93 would

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indicate potential unacceptable check valve performance.

The team determined

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that the values recorded were not the bushing engagement measurements as

required by the WRs; rather the recorded values were the bushing clearance

gaps.

Further review by the team revealed that the these measured gaps

provided sufficient information to conclude that a binding problem did not

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exist and that there was little potential for the check valve to fail open in

the manner described in the valve vendor's 10 CFR Part 21 report.

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2.3 Conclusions

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The team noted examples of poor quality documentation of the work performed

and determination of the cause of the problem in the WRs that were reviewed.

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The team concluded that the licensee had established a WR program capable of

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functioning to resolve the problems that were identified. The team determined

that program implementation was a weakness and that program implementation was

not producing timely resolution of some problems.

The team identified one violation of adherence to procedural requirements.

3 PERFORMANCE IMPROVEMENT REQUEST REVIEWS (92720)

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3.1

Items inspected

The licensee utilized the performance improvement request to document and

disposition programmatic problems. The team reviewed 126 performance

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improvement requests. An initial sample of 98 performance improvement

requests was selected from the listing of open and closed items that was

provided by the licensee before the inspection. Additional selections were

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based on the review of the initial sample and other documentation. The

licensee's evaluations and corrective actions were reviewed for adequacy and

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timeliness.

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3.2 Findings

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3.2.1

Program Development

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The team noted that performance improvement requests were initiated and

dispositioned in accordance with Procedure KGP-1210, " Performance Improvement

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Requests," Revision 8. The team determined that the programmatic requirements

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had undergone significant change in the past 2 years.

Previous revisions had

changed requirements as noted below:

Revision 6 was issued on October 9, 1991. The determination of problem

significance was determined by subjective evaluation by the designated

responsible manager. There were no timeliness requir2ments for the

determination, but a root cause determination was required.

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Revision 7, dated September 1,1992, also required a root cause

determination for significant performance improvement requests.

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Significance was determined by evaluating the condition to criteria

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provided in the procedure. The procedure also imposed time limits. The

root cautr determination, development of corrective action, and

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establishment of a completion date were required within 30 days of

performance improvement request receipt by the responsible organization.

The current Revision 8, dated June 8, 1993, removed the timeliness

requirements, but still required a formal root 'cause determination for

all significant performance improvement requests. Significance was

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determined by evaluating the condition to criteria that was improved

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over Revision 7.

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3.2.2 Documentation Deficiencies

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3.2.2.1

Reactor Vessel Flange Damage

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Performance Improvement Request 91-0973 was issued in November 1991, because

damage had occurred to the reactor vessel flange while installing the reactor

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vessel head.

The licensee determined that the damage had occurred because of

foreign material on the vessel mating flange. The responsible manager had

evaluated this performance improvement request as significant. A corrective

action due date extension had been handled in accordance with the procedure.

However, the documentation of the licensee's efforts to resolve the deficiency

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was inadequate to determine the status of corrective action and the root cause

determination had not been completed. The team was informed that the

corrective action was nearly complete and had involved changing several

procedures.

3.2.2.2

Motor-Operated Valves (MOVs)

The team reviewed Performance Improvement Request NP-93-0252, initiated on

March 26, 1993, to document an MOV actuator that had its motor heater

energized.

The actuator had been qualified for a 40-year lifetime with the

motor heater not energized.

The licensee determined that an additional

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14 MOVs had energized motor heaters.

The licensee concluded that the heaters

should have been deenergized under the guidance' of the environmental-

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qualification program.

The licensee determined that the root cause was

personnel carelessness and inattention.

The licensee stated that 13 of the 15 actuators had been replaced, 11 during

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Refueling Outage IV and two during Refueling Outage V.

The team noted that

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the licensee had disconnected all heaters during Refueling Outage VI'

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licensee performed an evaluation that concluded that the motors in question

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would be qualified until Refueling Outage VII.

The initial motor qualified

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lifetime was based on an ambient temperature of 60 C (140a F) and the revised

qualified life was adjusted for the ambient temperature plus any heat rise

that resulted from the heater being energized. The published heat rise from

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the motor heater was 10 C (18 F). The team performed an evaluation and

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verified that the actuators would remain qualified unti? Refueling Outage VII.

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The licensee stated that additional evaluations would be performed to

determine if the motors will need to be replaced during Refueling

Outage VII, or if they can be qualified for an additional amount of time.

These evaluations will be performed as part of the corrective actions for

Performance Improvement Request NP-93-0252.

3.2.2.3

Relief Valves

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The team reviewed Performance Improvement Request OP 93-0145 dated March 4,

1993, concerning a relief valve on an instrument air compressor that lifted

and remained open.

The performance improvement request stated that the ESW

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pressure regulator bypass valve was found open which allowed the full ESW

system pressure of 106 psig to be supplied to the air compressor cooler while

the relief valve had a set pressure of 80 psig.

The bypass valve was closed

to stop the over-pressure condition and the performance improvement request

,

stated that the bypass valve was required to be closed during normal

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operation. This performance improvement request was identified as a

,

significant condition.

,

The performance improvement request documented that the root cause for the

bypass valve being open was unknown. The team discussed this root cause with

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licensee personnel who indicated that due to personnel error, the valve had

been opened while work had been performed on the air compressor. The team

considered this to be another example of a weak root cause analysis and a

further example of poor documentation.

The team also reviewed Performance Improvement Request TS 92-0825 dated

December 31, 1992.

This performance improvement request identified two

pressure relief valve setpoints listed in the total plant setpoint

document (TPSD) that did not agree with the setpoints listed in a surveillance

test procedure. The performance improvement request documented that the

correct spring setpoint, which corrected for temperature and/or back-pressure

conditions, was listed in the surveillance test procedure. The TPSD contained

the operational set pressure, which did not compensate for back pressure

and/or temperature.

The supervisor assessment section of the performance

improvement request stated that an analysis of each Westinghouse purchased

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relief valve would compare the actual test pressurc- to the cold differential

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test pressure.

This supervisor assessment was dated January 28, 1993.

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Performance Improvement Request TS 92-0825 was closed on August ~2,

1993,

without performing the analysis based on a' proposal by system engineering to

form a task team to gather, analyze and document information on. pressure

relief valves.

The data would be used to update the TSPD as the correct

information became available.

Performance Improvement Request 93-0822,- dated

August 2,1993, was generated to update the TSPD with the correct valve data.

,

In addition to the performance improvement requests, the team reviewed

interoffice correspondence, EN 93-0291, dated August 23, 1993.

This document

proposed a more complete program because relief valve information was either

non-existent, conflicting, or not easily accessible.

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Evaluation of the licensee's actions concerning the update of the TSPD and:

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other relief valve issues will be included in a followup inspection discussed

earlier in this report (Inspection Followup Item 482/9321-01).

3.2.2.4

Human Performance Enhancement System (HPES)

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The team reviewed the licensee's HPES and determined that the use of the

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program had been significantly curtailed in recent years.

The program was

governed by Procedure ADM 01-251, " Human' Performance Enhancement System (HPES)

Program." The procedure called for HPES evaluations to be performed in

.

response to requests by licensee managers and at the discretion of the manager

plant support based upon the availability of resources. The current program

coordinator hsd been appointed in early 1992 but was not dedicated full-time

"

to the HPES function.

The number of evaluations performed under the heading

)

of a HPES review had declined from 15 to 20 per year performed in the late

'

1980's to 6 performed since January 1992.

The change in the coordinator

position may have been a factor in the reduction in HPES evaluations

.per orme . However, the principal reason seemed to have been a decision by

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licensee management to incorporate the HPES function into the normal

co ective action process.

The team determined that the formal HPES evaluations generally utilized an

extensive list of questions to assist the evaluator in performing the root

cause analysis. The HPES evaluations, such as HPES Report 92-003, involving

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diesel fuel oil spraying an operator during sampling, were thorough and

adequately determined the cause of the human performance problems.

The performance improvement request procedures and training documents were

reviewed to determine if human performance considerations were incorporated

into the performance improvement request root cause evaluations. The training

material included methods that could, if performed thoroughly, identify human

performance issues similar to HPES evaluations. However, the training

material and procedures did not include guidance comparable in detail to the

questions provided to assist in ADM 01-251 HPES evaluations.

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Several performance improvement requests with possible human performance

issues were selected to determine if the root cause evaluations identified

the issues and possible corrective actions.

Two of the performance

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improvement requests selected were considered to have good root cause

-evaluations that addressed various aspects of human performance. These

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performance improvement requests involved the failure of control room -

operators to recognize the auxiliary feedwater switches remained in

pull-to-lock during a mode transition and a problem encountered with clearance

orders during Refueling Outage VI.

It should be noted that the first issue

involved an NRC escalated enforcement action and the second involved a

licensee incident investigation team.

The other performance' improvement-

requests involved more routine events and the quality of the documented

evaluations was found to be less detailed. Although the proposed corrective

actions for these performance improvement requests included procedure changes,

man-machine interface enhancements, and other human performance enhancements,

the documentation was insufficient to determine if thorough consideration had

been given to potential human performance issues.

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3.2.2.5

Weak Root Cause Determination And Planned Corrective Action

,

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Performance Improvement Request 93-0180 was initiated on March 11, 1993, when

lighting system fuses were not reinstalled following the test discharge of

!

batteries for five emergency light fixtures.

The affected emergency lights

would not have functioned for the one week period before the condition was

i

discovered. One of the affected emergency lights was installed in the

auxiliary shutdown panel room.

The responsible manager evaluated the event to

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be significant within 4 days of the performance improvement request

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initiation.

The root cause investigation determined the cause to be poor work turnover

between shifts and insufficient importance given to emergency lighting testing

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because workers were being hurried to complete the work before the outage

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started. The team determined that the stated root cause listed symptoms

rather than the causes for why personnel were hurried and why the shift

turnover process did not function as intended. The aspects of scheduling and

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shift turnover were not addressed in the corrective action. The team

considered this root cause investigation to be weak and the perfarmance

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improvement request documentation to be poor.

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3.2.3

Timeliness of Corrective Action

A concern that safety-related tubing installed in the facility was not

verified to be in compliance with the applicable ASME Code for cross sectional

ovality of tubing bends was originally reported in Programmatic Deficiency

Report NP 91-021.

The responsible manager determined that verification of

ovality or other corrective action was not needed because the installation

i

process assured compliance with code requirements for tubing bend ovality.

This document was closed on July 1, 1991.

The identical concern was documented in Performance Improvement Request

91-0398 on July 10, 1991, and was evaluated to be significant by a different

responsible manager.

The significance determination was made on September 23,

1991, about 10 weeks after the performance improvement request was initiated.

There was no other activity to address the concern until June 3, 1993, when

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WR 03834-93 was initiated. The WR was to evaluate the "as built"

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acceptability for bends in installed tubing. The specified method for this

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evaluation was to bend tubing samples for all installed types and

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configurations using standard equipment, and evaluate the samples for "use as

is."

The due date assigned for completion was March 31, 1994.

The elapsed time between problem identification and significance determination

was considered untimely. A greater concern was the lack of activity between

the time the concern was determined to be significant, September 1991, and the

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development of a corrective action plan in June 1993. The team determined

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that the tubing ovality issue was not addressed promptly.

Criterion XVI of

Appendix B to 10 CFR Part 50 requires that measures be established to ensure

conditions adverse to quality are promptly identified and corrected.

The

tubing ovality issue was the third example of a violation of 10 CFR 50,

Appendix B, Criterion XVI (Violation 482/9321-02).

3.2.4

Corrective Action Due Date Extensions

Revision 8 of Procedure KGP-1210 allowed the responsible manager to extend a

corrective action due date for significant performance improvement requests

one time. The second extension required the approval of the department head.

.

Extensions granted under the previous revision of Procedure KGP-1210 required

the department head of the responsible manager be cognizant of any significant

performance improvement request due date extension.

At the start of the inspection, there were 77 significant performance

improvement requests being processed. The team determined that 36 of these

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had been granted at least one corrective action due date extension.

From the

list of 36 open significant performance improvement requests that were

extended, the team identified 20 performance improvement requests with due

dates that had been extended under Revision 7 of Procedure KGP-1210.

The team

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reviewed 10 of those packages and found documentation that the responsible

manager had approved the due date extensions. However, there was no

I

indication that department heads were cognizant of any of these due date

)

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extensions. Although this was a procedural requirement, there was a lack of

guidance and process for meeting the requirement.

During the inspection, the team noted that the licensee's monthly management

report indicated that the number of performance improvement requests with

overdue corrective action had decreased from seven in the June report to one

for the July report. Additional questioning of licensee personnel revealed

i

that four of the original performance improvement requests had been closed and

the due dates had been extended on the remaining three. The team determined

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that changing due dates could provide licensee management misleading trending

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information.

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3.2.5

Significance Determinations

The team noted several performance improvement requests that appeared to have

the significance of the problem incorrectly categorized with regard to problem

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significance. Six examples of this concern, in addition to those discussed

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above, were:

Performance Improvement Request MA 92-0296, " Problems with Werk

Requests"; Performance Improvement Request MA 93-0601, " Wiring Terminations

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Not Verified by Quality Control"; Performance Improvement Request MA 93-0701,

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" Safety-Related Work Request Marked as Nonsafety-Related"; Performance

Improvement Request TS 93-0715 " Blown Fuses During Testing"; Performance

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Improvement Request TS 93-0738, "Two Safety-Related Work Requests Marked as

'Nonsafety-Related"; and, Performance Improvement Request MA 93-0781, " Lost

Maintenance and Test Equipment."

All six of these performance improvement requests represented recurring issues

that had been identified in earlier performance improvement requests. One of

the criteria to determine if an issue was significant was an " adverse trend or

ineffective corrective action for recurring problems."

The team asked the responsible managers for these performance improvement

requests why they were not significant conditions even though some were for

recurring problems. The managers stated that the threshold for considering an

issue to be recurring was at the discretion of the particular manager.

'

The team also asked a performance improvement request reviewer about these

determinations.

The team was informed that the performance improvement

requests were not listed as significant even though the reviewer was aware

that the conditions were recurring. The reviewer stated that each performance

improvement request was not significant on its own merit.

The team concluded that the significance determination of issues was not being

implemented in a consistent manner.

.

3.3 Conclusions

Based on the above observations, the team determined that corrective action

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due da_tes were initially established and routinely extended without a

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documented justification or a technical basis. The team expressed a concern

that these practices could lead to misleading trending information and could

result in untimely implementation of corrective actions. The team determined

that some examples of untimely corrective actions were violations of NRC

requirements.

Another concern identified during the inspection was the adequacy of

documentation. Adequate actions had usually been conducted in response to-

identified problems but the record did not reflect those actions. The team

determined that a written record of problems that have been identified and the

i

actions taken to resolve the problem was necessary in order to track and trend

issues and ensure an effective corrective action program.

The team observed that the criteria to assist in the determination of

performance improvement request significance had been improved; however, there

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was an apparent lack of consistency in making the determinations.

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4 QUALITY ASSURANCE (QA) AUDIT EVALUATION

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4.1

Items Inspected

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The team reviewed the results of nine QA audits and five QA surveillances for

scope, detail, and validity of findings. The suitability, timeliness, and

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effectiveness of resultant corrective actions were also evaluated.

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4.2 Findinas

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The scope and depth of QA audits and surveillances appeared appropriate. The

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QA personnel issued performance improvement requests and recommendations for

improvement (RFIs) to initiate corrective actions.

Responses to both

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documents were tracked by QA. The team observed that suitable performance

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improvement requests and RFIs were being issued by QA in response to audit and

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surveillance findings. The team reviewed responses and corrective actions

associated with 12 performance improvement requests and 9 RFIs issued by QA

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and found them generally suitable and timely.

QA personnel stated that

80 percent of RFI responses were either fully or partially satisfactory.

The NRC team also reviewed the performance improvement requests that were

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issued as a result of QA Audit TE:50140-K386, " Records Management," conducted

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in May 1993.

Performance Improvement Requests 93-0420 and 93-0421 dealt with

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failure to properly store certain QA records. The performance improvement

requests stated that compliance with American National Standards Institute

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(ANSI) N45.2.9-1974, " Requirements for Collection, Storage, and Maintenance of

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QA Records for Nuclear Power Plants," was committed to in Table 17.2-3, Sheet

2, of the Updated Safety Analysis Report. However, newly generated records

were being sent to a storage building in New Strawn that was not tornado

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proof, did not have a fire protection system, and did not have adequate

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temperature and humidity controls as required by ANSI N45.2.9. Also, the

padlock on the door did not meet the requirement for the full-time security

system required by ANSI N45.2.9.

The team toured the records storage facility and observed water on the floor

indicating a roof leak and noted that the building was extremely hot and humid

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during an inspection on August 24, 1993. Through interviews with the document

control staff, the team learned that some QA records had been stored in this

building since September 1992. Those records had been recovered from a

contract storage facility damaged by a fire in December 1991.

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After the fire at the contract storage facility in December 1991, certain QA

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records were sent to the site warehouse until November 1992. At that time,

the licensee moved all of those records to the New Strawn building, as well as

newly generated records. There were no records stored in the site warehouse

until the licensee moved radiographs from the New Strawn building in June

1993. On August 24, 1993, the team observed that temperature and humidity

controls in the site warehouse did not meet the requirements of ANSI N45.2.9.

Also, a licensee representative stated that the building could not withstand a

design basis tornado.

Radiographs were stcred in a separate room in the site

warehouse that had an air conditioner and a dehumidifier.

However, the

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licensee representative stated that they were having difficalty maintaining

the humidity within the desired range.

The team noted that Memorandum DS-93-0078, dated June 29, 1993, responded to

the QA Audit and indicated that compliance with ANSI N45.2.9 might not be

achieved until December 1995. There was no comprehensive corrective action

plan and the December 1995 completion date did not appear timely.

Involved QA

personnel stated that they were not satisfied with the proposed corrective

action plan. The team found no evidence of senior management involvement in

resolving this issue prior to this inspection.

The extended period of noncompliance with records storage requirements without

a comprehensive plan for timely recovery to full compliance is a deviation

from commitments made to the NRC (Deviation 482/9321-04).

During the conduct of the NRC inspection, a more comprehensive " action plan

for records storage recovery" was developed and endorsed by senior management.

The plan projected full compliance with records storage requirements by May

1994.

It required sending records to an offsite qualified storage facility if

sufficient qualified onsite storage capacity was not available by the full-

compliance date.

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The team also reviewed Performance Improvement Request 93-0422 that dealt with

failure to verify microfilmed records for quality, legibility, and accuracy

after February 24, 1992. The team was informed that all records that had not

been microfilmed and verified were removed from the New Strawn building to the

site warehouse on August 23, 1993. All other records the licensee determined

to be QA records had been moved from this building to the plant warehouse on

July 28 and 29, 1993. The team examined one box of records stored in the New

Strawn building and verified that a microfilm copy existed.

4.3 Conclusions

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The scope and depth of QA audits and surveillances appeared appropriate. QA

personnel were issuing suitable performance improvement requests and RFIs for

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audit and surveillance findings. The managers receiving performance

improvement requests and RFIs responded with suitable and timely corrective

action plans in most instances.

Corrective actions taken were usually timely.

However, some issues appeared to warrant furthur management attention to

ensure thorough and timely resolution. A deviation was identified involving

the licensee's failure to properly store QA records for an extended period of

time.

5 LICENSEE RESPONSE TO OPERATIONAL EXPERIENCE INFORMATION

5.1

Items Insnected

The team conducted procedure reviews, personnel interviews, and documentation

evaluations to determine the effectiveness of the licensee's use of

operational experience information received from outside organizations. The

team reviewed 24 industry technical information program (ITIP) reports to

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determine if the issues had been appropriately reviewed for applicability and

suitable corrective actions had been implemented.

5.2 Findinos

The ITIP was governed by Procedure KGP-1311

" Industry Technical Information

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Program," Revision 4.

The most recent revision of the procedure had been

issued on August 6, 1993. The procedure had been revised in response to a QA

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surveillance of ITIP evaluations issued on April 23, 1993, and a Nuclear

Safety Evaluation (NSE) effectiveness review. The. findings of the QA

surveillance dealt mainly with the need to improve the timely completion of

ITIP evaluations. The team could not assess the results from Revision 4 of

Procedure KGP-1311 because it was so recently issued.

The annual effectiveness review required by Procedure KGP-1311 showed a

,

significant decrease in the backlog of open ITIP items. The licensee had

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recently focused attention to the ITIP backlog and specifically addressed

'

those ITIPs more than 2 years old. Dedication of.NSE resources to

coordinating the ITIP program was considered to be the primary reason for the

backlog reduction and the ability to continually monitor the actions related

to ITIPs.

The team performed a review of the program implementation. As of July 1993,

there were 117 open ITIP items. These were categorized as follows:

56 were

in the evaluation process, 53 were awaiting completion of actions such as

procedure changes, and 8 were pending long-term actions such as plant

modifications. The licensee had eliminated the backlog of items awaiting

initial NSE review. The licensee's system for coordinating and monitoring the

status of ITIP reviews appeared to be effective. The personnel interviewed

stated that continued attention will be applied to improving the timeliness

and quality of reviews.

The team performed a review of several recently closed ITIP items and a status

l

evaluation of several open ITIP items that were greater than 2 years old. The

review of the closed ITIP items determined that the packages were

appropriately assigned and the licensee actions were reasonable.

Several ITIP

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items had been addressed by NSE personnel based upon the existence of other

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open ITIPs related to the same issue. These assessments were eased by the

computer-based tracking system developed by the licensee.

For those cases

reviewed, the team determined that closing of incoming ITIPs by reference to

i

other related ITIP items was being performed appropriately. The team's review

of those ITIP reports used to address specific issues determined that licensee

personnel were using adequate analysis techniques or reasonable engineering

judgement in their determinations and development of issue responses.

!

5.3 Conclusions

,

All of the ITIP reports reviewed by the team had been appropriately reviewed

and dispositioned by the licensee. The corrective actions implemented were

appropriate and no examples of failure to take timely action were identified.

The team observed continuing program improvement in that corrective actions

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for recent ITIP reports were being implemented more promptly than for earlier

ITIP reports.

6 PLANT WALKDOWN OBSERVATIONS

6.1

Items Insoected

The team performed general plant walkdowns to evaluate the material condition

of the facility. The team also performed detailed walkdowns of selected

systems to determine if the available documentation reflected the observed

l

conditions.

6.2 Findinas

6.2.1

Pipe Support Not Connected To Hanger

During a general tour of the control building on August 12, 1993, the team

f

noticed an unconnected pipe support hanging from a pipe. The 2-inch pipe

!

contained Halon fire suppressant.

When the team questioned the intent of this

!

unconnected support, the licensee initiated WR 4949-93. The licensee

determined that the support had been left on the pipe since construction of

the facility and was not required.

During the second week of onsite

inspection the team reviewed the disposition of the WR and found it

acceptable.

The team also verified that the support had been removed.

.

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6.2.2

Condition of Batteries

The team inspected the condition of the facility batteries as part of plant

tours.

The team considered the four safety-related, Class IE batteries to be

in excellent condition. The nonsafety-related 125V batteries (PKll and PK12)

continued to exhibit the terminal corrosion problems that had been observed by

team members on previous inspections. The team also informed the licensee

that several cells in the 250V nonsafety-related battery (PJ) had water levels

.

above the full-indication mark.

!

6.2.3

Essential Service Water System (ESW)

The team conducted a walkdown of the ESW system to determine if the system was

aligned in accordance with Piping and Instrumentation Drawings M-12EF01,

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Revision 4, M-12EF02, Revision 5, M-K2EF01, Revision 17, and M-K2EF03,

Revision 0.

The team also evaluated the system material condition based on

the number and safety significance of outstanding maintenance items.

The team observed that the material condition of the ESW system was generally

good. However, several WR tags were noted to have not been removed from

!

equipment after corrective maintenance had been completed on the components.

In addition, the team noted a housekeeping deficiency that consisted of a bag

of transient combustible material in the lower level of the control building.

The team also identified a safety hazard in the same room because a nitrogen

3

cylinder was standing unsecured with no safety cap in place to protect the

outlet valve.

Both items were reported to the control room and were promptly

corrected.

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During the walkdown, the team inspected the condition of the ESW warming water

isolation valves (EF-V0262, 0263, 0264, 0265). These valves were 30-inch

manually operated butterfly valves that were normally open in the cold weather

months and closed during warmer weather. The basis for positioning these

valves in this fashion was to direct a portion of ESW return to the ESW inlet

bays to prevent freezing during cold weather. Conversely, this flow was

isolated during warm weather to prevent exceeding the design ESW inlet

temperature of 95* F.

The team noted that several WR tags were attached to the protective guard

rails located at the ladder leading to the ESW warming water valve pit.

WR Tag 43343, dated October 19, 1989, and Tag 56403, dated April 30, 1991,

both documented that all four of the ESW warming water isolation valves were

hard to operate. WR Tag 56404, dated April 30, 1991, identified that

valve EF-V0263 was stuck % open. The team examined Valve EF-V0263, and noted

that the valve's manual actuator indicated that the valve was in the closed

position, even though the indication located on the valve stem revealed that

the valve was approximately % open. The team reported this inconsistency to

the control room. The control room dispatched an operator to check the actual

position of Valve EF-V0263, who reported that the valve was fully shut.

The team requested that the system engineer check the condition and position

of the valve because of their concern that Valve EF-V0263 was not actually

shut.

The system engineer and another operator inspected the valve and

determined that the manual actuator for Valve EF-V0263 indicated that the

valve was shut; however, the actual valve stem was positioned at approximately

% open. Since the valve could not be properly positioned, ~ the team requested

that the licensee perform an operability determination. The licensee

+

determined that Valve EF-V0263 was inoperable.

The team then questioned

system operability with the valve inoperable. The licensee decided since a

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warming valve, EF-V0265, in series and downstream of Valve EF-V0263, was shut

and prevented flow into the ESW inlet bays, the ESW system was operable. The

team concluded that the licensee's operability determination was appropriate.

The team reviewed Procedure STN GP-001, " Plant Winterization," Revision 9.

This procedure was implemented to open the ESW warming valves when the outside

temperature remained less than 35 F for one week or as directed by the

Operations Manager.

Restoration of the system for warm weather operations was

also completed by Procedure STN GP-001, when the outside temperature remained

greater than 40* F for one week, by closing the ESW warming valves.

Procedure STN GP-001, Step 5.6.4.1 directed operators to open Valve EF-V0263

when aligning the system for cold weather operation.

Procedure STN GP-001,

Step 6.3.3.1 directed the ESW system be restored by closing Valve EF-V0263 for

warm weather. The team reviewed all of the instances where Procedure

STN GP-001 had been performed since Valve EF-V0263 had been rendered

inoperable oa April 30, 1991. The procedure had been completed on

November 10, 1991, and November 28, 1992, when operators opened Valve EF-V0263

for cold weather operation; and on April 13, 1992, and April 29, 1993, when

operators shut Valve EF-V0263 for warm weather. On all of these occasions,

the completed procedure indicated that Valve EF-V0263 had been successfully

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positioned with no documentation to indicate any problem with the manipulation

of the valve.

The team concluded that no actual change to the valve position

had been accomplished; the manual actuator had changed position, but the valve

had remained % open.

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The team reviewed the WRs associated with the tags that were identified on the

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ESW warming lines. Tag 43343 dated October 19, 1989, correlated to

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WR 04592-89 that was worked March 5, 1990.

It documented that all four of the

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ESW warming water isolation valves (EF-V0262, -0263, -0264, -0265) were hard

to operate. The scope of the maintenance performed consisted of cleaning the

exterior of the valve actuator, removing the actuator gearbox inspection

cover, and inspecting the condition and level of the grease, adding grease if

'

necessary, and then cycling the valve several times to ensure free movement.

'

This activity was performed on all four of the warming water isolation valves.

The team's review of this WR also revealed that Valve EF-V0263 required

additional lubrication of the lower portion of the valve stuffing box to cycle

satisfactory.

Action on Tag 56403 dated April 30, 1991, which correlated to WR 01658-91, was

on hold pending receipt of replacement parts. Tag 56404 dated April 30, 1991,

correlated to WR 01656-91 and identified that Valve EF-V0263 had been very

hard to operate and at approximately % shut the valve actuator gear box made

a loud pop and would not operate the valve further. This latter WR had been

closed to WR 1658-91; however the information concerning the valve failing at

% open was not transferred to WR 1658-91.

The effect of this information not

,

being transferred contributed to the valve remaining inoperable and % open

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from April 20,1991, until the team discovered the valve's condition. The

failure of the licensee's maintenance program to assure that the failed

condition of ESW Valve EF-V0263 was promptly identified and corrected was

'

considered a significant weakness in the corrective action program.

Technical Specification 6.8.1.a states that written procedures shall be

established, implemented, and maintained covering the applicable procedures

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recommended in Appendix A of Regulatory Guide 1.33, Revision 2, dated

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February 1978.

Regulatory Guide 1.33, Appendix A, Item 3.m, requires

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procedures for startup, operation, and shutdown of safety-related systems.

The operators failed to follow the steps in Procedure STN GP-001 by not

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properly positioning Valve EF-V0263 (Violation 482/9321-05).

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In addition, the team considered the operators' failure to identify that

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Valve EF-V263 was not changing position when the manual actuator was

manipulated to be a significant operator weakness. The team considered this

condition to indicate a lack of training and/or a non-questioning attitude by

operations personnel.

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6.3 Conclusions

The team found the material condition of the facility to be good. The team

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determined that the condition of the safety-related batteries was excellent

but observed problems with the condition of nonsafety-related batteries.

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The team also noted that by superseding an earlier WR for an inoperable ESW

warming valve, information on valve operability was lost. This contributed to

untimely corrective action that lead to a violation.

7 FOLLOWUP (92701)

7.1

(Closed) Inspection Followuo Item 482/9222-01: Component Coolina

Water (CCW) System Flow Alarms

Operation of a standby CCW pump in the recirculation mode during cold weather

conditions was causing low flow alarms. The pump was being operated to

preclude low CCW system temperatures.

During this inspection, the team reviewed the licensee's evaluation of the

effects of cold CCW system temperatures.

The licensee initiated Performance

Improvement Request 92-0507 on July 2,1992, with an initial due date of

December 31, 1992. The due date was extended to June 30, 1993, and later to

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August 30, 1993. The licensee completed an engineering evaluation of those

CCW components that had been designated in the USAR as having a minimua CCW

temperature of 60* F.

The licensee determined that those components could be

operated as low as 35

F.

Therefore, operating the standby CCW pump in the

recirculation mode was not necessary.

7.2 (Closed) Inspection Followup Item 482/9304-01:

Review of Temporary

Modifications

During an engineering and technical support inspection, the inspectors noted

that temporary modifications that did not meet the requirements for performing

a safety evaluation were implemented without a review by the Plant Safety

Review Committee.

During this inspection, the team determined that the Technical Specifications

did not require Plant Safety Review Committee approval of temporary

modifications that did not require safety evaluations. This issue was,

therefore, considered moot.

The team also reviewed the minutes of two recent committee meetings and noted

that reviews of temporary modifications were being documented within 14 days

of implementation.

8 ONSITE REVIEW OF LICENSEE EVENT REPORTS (97200)

(Closed) Licensee Eveat Report 482/92-16:

Reactor Trio Caused BY Maintenance

on Substation Relays

On November 11, 1992, a main generator trip was caused by a ground fault on

the 138kV transmission system. The generator trip caused a reactor trip. All

safety equipment responded appropriately. The ground fault was caused by

improper installation of protective grounds for relay maintenance in an

offsite substation. The licensee evaluated the events that led to the trip

and stated that existing safety rules and procedures were adequate. The

licensee also stated that the non-nuclear personnel would receive additional

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training and that the coordination of different projects would be improved.

These actions were to be completed by March 1,1993.

During this inspection, the team reviewed copies of the involved procedures

and verification that the stated training had been completed and found them to

be acceptable.

9 OVERALL CONCLUSIONS

Overall, the team concluded that the corrective action program provided an

acceptable framework. Although improvement was detected, the program

implementation had not progressed as far as expected considering the number of

long-term issues and the emphasis that the program had received over the past

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2 years.

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The team identified several problems with the corrective action programs. The

adequacy of the root cause determination of some issues was considered poor.

Some instances of poor root cause determinations were found to be the result

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of poor documentation practices. The team also noted poor documentation of

observed conditions, the evaluation of those conditions and the corrective

actions to resolve those conditions.

The team identified three violations of the regulatory requirements for

corrective actions.

In addition, the team identified two procedural

violations and a deviation that represented conditions reflective of a weak

corrective action program.

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ATTACHMENT 1

PERSONS CONTACTED AND EXIT MEETING

1 PERSONS CONTACTED

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Licensee Personnel

R. Becha, Maintenance Engineering

R. Benedict, Manager, Quality Control

V. Canales, Supervisor, Maintenance and Modification

N. Carns, President and Chief Executive Officer

L. Chambers, Maintenance Engineer

  • K. Clair, Supervisor, Maintenance Planning
  • A. Clason, Maintenance Engineering Supervisor

K. Derakhshandegan, Supervisor, System Engineering

M. Dingler, Manager, Nuclear Plant Engineering

D. Dullum, Supervisor, Plant Trending and Evaluation

  • R. Flannigan, Manager, Nuclear Safety Engineering

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J. Fletcher, Supervisor, Supplier Quality

  • C. Fowler, Manager, Maintenance and Modifications
  • D. Gerrelts, Instrumentation and Controls Manager

R. Gimple, Technical Staff Engineer, Support Engineering

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  1. R. Magan, Vice President, Nuclear Assurance
  • K. Harvey, Manager, Document Services

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  • N. Hoadley, Manager, Equipment Engineering
  • W. Illing, Director, Employee Services
  • D. Jacobs, Supervisor, Mechanical Maintenance
  • W. Lindsay, Manager, Quality Assurance
  1. 0. Maynard, Vice President, Plant Operations
  • B. McKinney, Manager, Training
  1. R. Meister, Senior Engineering Specialist

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  • K. Moles, Manager, Regulatory Services

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A. Muh, Senior Engineer

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J. North, Maintenance and Modification

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B. Pae, Engineer

  • C. Parry, Director, Performance Enhancement

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G. Pendergrass, Supervisor, Inservice Inspection / Inservice Testing Program

E. Peterson, Supervisor Quality Assurance Audits

  • J. Pippin, Manager, Integrated Plant Scheduling

D. Rasmusson, Supervisor, Document Services

L. Ratzlaff, Supervisor, System Engineering

C. Reekie, Technical Specialist, Quality Assurance

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  1. F. Rhodes, Vice President, Engineering
  • T. Riley, Supervisor, Regulatory Compliance

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  • E. Schmotzer, Manager, rurchasing and Material Services
  • M. Schreiber, Supervisor, Performance Improvement Request Group

A. Scott, System Engineer

R. Sims, Supervisor, Results Engineering

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  • B. Smith, Manager, Modifications

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  • C. Sprout, Manager, System Engineering
  • C. Swartzendruber, Manager, Technical Services
  • J. Weeks, Manager, Operations

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  • D. Weninger, Motor-0perated Valve Engineer

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K. Wickman, Human Performance Enhancement System Coordinator

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  • 5. Wideman, Supervisor, Licensing

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D. Williams, Supervisor, Electrical Maintenance Planning

M. Williams, Manager, Plant Support

J. Yunk, Compliance Specialist

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1.2 Contractor Personnel-

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J. Winkel, Authorized Nuclear Inspector, Factory Mutual Engineering

Associates

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l.3 NRC Personnel

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  1. H. Bundy, Reactor Inspector

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  • S. Collins, Director, Division of Reactor Safety
  • P. Goldberg, Reactor Inspector
  • C. Paulk, Reactor Inspector
  • G. Pick, Senior Resident Inspector

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  • M. Satorius, Project Engineer

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W. Reckley, Project Manger

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J. Ringwald, Resident Inspector

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  1. P. Wagner, Team Leader

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J. Whittemore, Reactor Inspector

In addition to the personnel listed above, the inspectors contacted other

licensee personnel during this inspection.

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  • Denotes personnel attending the exit meeting on August 27, 1993.

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  1. Denotes those personnel who attended the exit meeting and participated in the

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telephone meeting on August 31, 1993.

2 EXIT MEETINGS

An exit meeting was conducted on August 27, 1993. During this meeting, the

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team reviewed the scope and findings of the inspection. A supplemental

meeting was conducted via telephone on August 31, 1993. The licensee did not

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identify as proprietary any information provided to, or reviewed by, the team

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during the inspection.

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ATTACHMENT 2

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LIST OF ACRONYMS

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ANSI American National Standards Institute

CCW

Component Cooling Water

ESW

Essential Service Water

HFAR Hardware Failure Analysis Request

HPES Human Performance Evaluation System

ITIP Industry Technical Information Program

MOV

Motor Operated Valve

NSE

Nuclear Safety Engineering (Group)

RFI

Recommendations For Improvement

TPSD Total Plant Setpoint Document

QA

Quality Assurance

WR

Work Request

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ATTACHMENT 3

INSPECTION FINDINGS INDEX

The following violations were identified:

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482/9321-02 in paragraphs 2.2.2.1, 2.2.2.2 and 3.2.3

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482/9321-03 in paragraph 2.2.2.4

3.

482/9321-05 in paragraph 6.2.3

Deviation 482/9321-04 was identified in paragraph 4.2

Inspection Followup Item 482/9321-01 was identified in paragraphs 2.2.1

and 3.2.2.3

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The following inspection followup items were closed:

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482/9222-01 in paragraph 7.1

2.

482/9304-01 in paragraph 7.2

Licensee Event Report 92-016 was closed in paragraph 8

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