ML20056B491

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Summary of 900803 Meeting W/Westinghouse in Rockville,Md Re AP-600 Control Room Design W/Respect to Human Factors Engineering.Attendees Listed in Encl 1
ML20056B491
Person / Time
Issue date: 08/15/1990
From: Donatell L
Office of Nuclear Reactor Regulation
To:
Office of Nuclear Reactor Regulation
References
PROJECT-676A NUDOCS 9008280355
Download: ML20056B491 (84)
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Project' No. 676 August 15, 1990 1

FACILITY:.

Westinghouse AP 600 l

APPLICANT:

Westinghouse Electric Corporation

SUBJECT:

SUMMARY

OF HEETING WITH WESTINGHOUSE ELECTRIC CORPORATION On August 3 1990, Westinghouse Electric Corporation representatives were at One White Flint North to present their 12-600 control room design with respect to human factors engineering. is the list of attendees.

Enclo-sure 2 is a copy of the slides presented during the meeting.

The meeting was held at the request of the NRR task force for establishing NRR research user needs to support the review of ALWR " passive" plant designs.

The enclosures adequately describe the content and duration of the presen-tation.

If I can provide any clarification, please do not hesitate to call me at (301) 492 1141.

Original signed by L. Donatell Loren F. Donatell, Project Manager Standardization Project Directorate Division of Reactor Projects - III IV, V and Special Projects

Enclosures:

As stated cc w/ enclosures:

See next page DISTRIBUTION.

Central File; OGC E. Chelliah NRC PDR E. Jordan T. Kenyon J. Partlow R. Correia C. Goodman D. Crutchfield J. Wachtel R. Eckenrode W. Travers D. Jones S. Shankman PDS Reading L. Donatell J. Wermiel F. Coffman G. Galletti ACRS (10)

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.15, 1990 August Project No. 676 i

FACILITY:.

Westinghouse AP-600~

APPLICANT:

Westinghouse Electric Corporation

SUBJECT:

Slt4 MARY OF MEETING WITH WEST!rlGHOUSE ELECTRIC CORPORATION On. August 3, 1990, Westinghouse' Electric Corporation representatives were at

-4 One White Flint North to present their AP-600 control room design with respect to human factors engineering. is-the list of attendees.

Enclo-

' sure.2 is a copy of the_ slides presented during the meeting.

% erting was' held at the request of the NRR task force for establishing NRR l

neu ^ user needs to support the review of ALWR " passive" plant designs.

The v '.osures adequately c'escribe the content and duration of the presen-tation.

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.If.I can provide any clarification, please do not hesitate to call me at (301) 492-1141.

f$00hV1 Loren F. Donatell, Project Manager Standardization Project Directorate Division of Reactor Projects - III 1

IV, Y and Special Projects

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Enclosures:

As stated cc w/ enclosures:

-See next page 7

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k Project No. 676' Westinghouse Electric Corp a tion.

AP-600 cc: Mr. W. J. Johnson Nuclear Safety Department Westinghouse Electric Corporation i

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Water Reactor Division

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Box 355 Pittsburgh, Pennsylvania 15230 c

a Mr. B. A. McIntyre Advanced Plant Safety and Licensing Westinghouse Electric Corporation Energy Systems Business Unit Dox 355-J Pittsburgh, Pennsylvania 15230 Ms. R. K. Beck Advanced Plant Safety and Licensing Westinghouse Electric Corporation Energy Systems. Business Unit Box 355.

Pittsburgh, Pennsylvania 15230 Mr.-M. D. Beaumont

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Huclear Technology Systems Division-Westinghouse Electric Corporation One Montrose Metro l

11921 Rockville Pike Suite 350 i

Rockville, Maryland 20852 Mr. D. F. Giessing i

Division of Nuclear Regulation and Safety I

Office of Converter Reactor Deployment, NE-12 Office of Nuclear Energy Washington, D.C.

20545 l

Mr. S. M. Modro EG&G Idaho Inc.

P. O. Box 1625 Idaho Falls, Idaho 8341b t-

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NRC/ WESTINGHOUSE AP-600 HUKAN FACTORS MEETING AUGUST 3, 1990

.L ATTENDEE LIST 4

NAME ORGANIZATION Richard Correia NRC/NRR/LHFB Jerry Wachtel NRC/RES/DSR/HFB Dan Jones NRR/PTSB Franklin Coffman NRC/RES/DSR/HFB John Carrera WESTINGHOUSE /NATD/liMD Bob Bruce WESTINGHOUSE /NATD/SEE Janes Jay Cox WESTINGHOUSE /NATD/SEE/ PICS Lew Hanes WESTINGHOUSE /STC Bob Fink MPR ASSOC,/RPR. EPRI i

Greg Galletti NRR/DLPQ/LHFB.

Erulappa Chelliah NRC/RES/PRAB Loren Donatell NRC/NRR/PDS Thomas Kenyon NRC/NRR/PDS Clare Goodman NRC/NRR/LHFB Brian A. McIntyre WESTINGHOUSE Rita Beck WESTINGHOUSE Richard J. Eckenrode NRC/NRR/DLPQ/LHFB Susan F. Shankman NRC/NRR/DLPQ/LHFB Jared Wermiel NRC/NRR/DLPQ/LHFB i.

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i NRC/ WESTINGHOUSE AP-600 HUMAN FACTORS MEETING AUGUST 3, 1990 ATTENDEE LIST NAME ORGANIZATION i

Richard Correia NRC/NRR/LHFB Jerry Wachtel NRC/RES/DSR/HFB Dan Jones NRR/PTSB-Franklin Coffman NRC/RES/DSR/HFB John Carrera WESTINGHOUSE /NATD/tiMD Bob Bruce WESTINGHOUSE /NATD/SEE James Jay Cox UESTINGHOUSE/NATD/SEE/ PICS Lew Hanes WESTINGHOUSE /STC Bob Fink MPR ASSOC./RPR. EFRI Greg Galletti NRR/DLPQ/LHFB Erulappa Chelliah NRC/RES/PRAB

-Loren Donatell NRC/NRR/PDS Thomas Kenyon NRC/NRR/PDS Clare Goodran NRC/NRR/LHFB-Brian A. McIntyre WESTINGHOUSE j

Rita Beck WESTINGHOUSE Richard J. Eckenrode NRC/NRR/DLPQ/LHFB Susan F. Shankman NRC/NRR/DLPQ/LHFB Jared Wermiel NRC/NRR/DLPQ/LHFB

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MAN-MACHINE INTERFACE SYSTEMS HUMAN FACTORS IN THE AP600 CONTROL ROOM DESIGN l

AUPUST 3,1990 J. P. CAfmERA J. J. COX L F. HANES 4

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HUMAN FACTORS IN THE AP600 CONTROL POOM DESIGN APPLICATIONS OF THE WESTINGHOUSE CONTROL ROOM HUMAN FACTORS DESIGN PROCESS '

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Implement Plans,i.e., Action Execution. Depending on the Relation Between the Supervisor and Process This - is either: - Instruct: Adjust Automated Control (Either Supervisory Control or Lower Level Control Loops) or -Intervene: Takeover Manual Control ffbkmn/ igd,W/AP600/090190%pd_013_mmd 8/f/90 LN

+ + = 9- ~ m.&, y.,. D @gConhnkRoomjgJggye feigiMEMakingMode1Ontsi2M ~ l yMMM@el?$l 'WJiilss*9W8WTask?AnalyffOverlayinpSimpH5 p ~ o 7 B$5ji 3 ,#.:ii esignf$$$ 4*TT Av - -1 LfMM6delof PliihtPi6EdssesTfM:m.E.!uwm. m D ,n~. x ... mx - vw - ~ e<e, 4 g ag g. .n-m- -1~ w e 4 a s a i e Goal /Means Structure Tasks j Moretor Planning Control i P(x). .-.

  • Goal SatisfecMon I

l .1 I i e Process Performance FuncHon A (IS process working }). ..= correcWy?) l d

i
  • Choices Asnong Subprocess 1 Schprocess 2 l

Attornettwee (SHOULD a procese o ProcessInfilegion. -} I be working?) Turteg. Tennineteen

  • Process AwaRetSty -

MV) - (HOW to Control (cAN process or subprocess process or estiprocese?) work?) i i 9 MWINN Ou_w e/1/90 I a h 7 'O 9' ri s .- a' -W +

i.7.. 7, .y 7 1, \\ y*h ~ s 5" T==k A11ac=*iaa - wa= vs==chiae ?* ~ W 9""g"n'~ ~""'" .7 DeSI I Table A.3 - Assignment of Functions to Mon and Machine. Bosec Structure of Assignments / Chorocteristics Assignrnents Mon Machine Lood Moderate High, very low Time Morgins Lorge Small, very large Rote Moderate High,very low Complexity of Action Logic Simple Complicated Types and Complexities of lil-Structured Welf-Structured Decision-Making ~ (From IEC-964, Appendix A.) /9adoorvkr1/my *c/ apt 00AMD190gr$_016_mmi Bn/90

~ [- N - [IDesign. Control Room: LOutputlof Fun'ction Based ,c n f. Task Analysis"

+

f l . Operations Tasks fork;ch Plant Function j i . Allocation of Operations Tasks to Man and Machine y . Goal-Means Structure of Plant Functie as Maps the Relationships Be-l tween Plant Functions, i.e., For a Given Goal: What Means Support l That Goal; For a Given Means, What Goals Can be Effected l { . Task Analysis of Plant Operations, Identifies the Tasks and information (i.e., The Data Necesary to Perforan Tasks ~) l l f 4 8nne pasconfirsw/Apeec,esotomed_017_wmf l ] z s .~

j { 3: + ~ ~:; 7 - Design Guidelines-U(;e $( y IContrel! Room; m p,;gn; k 't l i Topics g l l l Anthropometrics j Alarms i Currently Writing AP600 Specific Docu-ments Which Constrains the MMIS De-l Displays sign in Each of These Areas For Use by AP600 MMIS and System Engineers. Controls l Procedures i l t Training / t i I i 8/1/M i-e,"g/, rh/AP600/On0190er$_018p.,wi i

.l ?:. -l < L j,,,--.$. Nv' o p. [ Control Room? A N: GuiddlinhDesilopmentM,24W% ~ 4 y y> r R_ 7 @", Designf.'- ~ _. Process 1/ r#:%:fi ~ ^ g:: x; 1 I General Principles of i Cognitive Psychology e.g. : - Guidelines for Designing User inter-foce Software -Smith & Mosier - Visual Display of Quantitative 'nfor-l motion -Tufte - Designing the User interfoce-l Schneidermon etc. ) h Application to i i Nuclear Power Industry Standards Plants t I t l -NRC l i -EPRI -INPO - etc \\ i 3 Westinghouse Internal Studies & Papers i m ed 4 en/m ,w, A..g_;/Apenomnotomys_oes_mme I

o ,p ~ Example from Display Guidelines %,hsf7 ~4 Control Room Document Design .se,e, PARAMETER vs PAR AMETER PLOTS / GENERIC Montal utists - Use smas earacier size - Right gustify P' urwis a?ong N nen edge et scaw bon. P2 Dxntal value - P1: leave spem along nght edge units en bonom labei group P a m lerI h l5 - Incorporate one P1 and P2 for code; P2-leave one space label groups. after value before urwes. - Use sman character size - Do not undertne . Ahgn Pt Idwi verticaNy - Highlight anos. put ames in ( and nght gustdy; plaos value, data quality vehsee, scale bones in color I and unses along leh edge that a close to hN co8er. of scals bon. l - Center P2 0 rote along l bottom and shgn Scide fftalks l honrontasy sie,,and end se m e. in - Use abbrenatioru; magor dessons d'nwnate redundancy. ,,,,,,,,,,g,c,,,,,,,,,,,,,og inesoments, use iW marks. i Put Pt medis Bush inside dgh' Irdcalor M and left. P2 meetts Bush inside ^ - Use a standardred sire top and bosom, ecole bon. I - Show vdue over time enth j ,pg senes of smaller diamonds Sada imies Scans vahams - use emes charactor sire. - use ernes character sire. - Center P1 unet label outssde . A8gn P1 values cuessde nght right edge of scale ter; P2 unit and left adhes scalo bon; abgn labe is digiid label along bonom P2 values along honom - use abbrenamons. - cernor va::*e at as maeor d,m nate redundancy meeks. indveng V,- - ;e.

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~. l * * ' ' ' .l u. ,. _k ,' Control RoomDS 'l i @OCI, n' ppladiati6n ta'#.,-Information.:^P M, ;E z >( '~ .~,A r 4';t 5'- @, g Design.fM,e. 4-i. ,, b e y. Displays m _, _ q-z r ,, - ~ ~ -

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~ Y> s, - ~ ^ +, 7 'l ~' Display Design Guidelines i Control Room Functional Desgn Spe cification (Displays) j 4 j Display i System t Structure t I i 1f i' Function-Display Functional Based Tosk Display gg + M OY Software O ? Lavout Task Descriptions Specificat. ion Des. n j ig Analysis t 1 I Doto to Support Display Tasks i i .w ~,--n-

I e2:# Contml Room AP600 Main Contml Room ~ W oesi o co cert==t oe isa 8 SafWy Gonis Prorbctivdy Gews vc. - < y, di,i

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' M;pping Simplified Decisios.-Making; ~ 7 i WWorkstation' Design -ModelOnto Workstation Profile +(-y E"," i N Mace Alarms l Identification A Opmeessig % h W Onpseys keee.ie W Onplays et,9 9F 74,pg, 4 pg Monitoring ,': 0 2," r m Dato Displays Plant State '7 \\ Planning N m w __ _. J, - ~= 1 a s ' ' ' ' ;-%._, =- s 1

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r. j Procedure Operational l Displays Tactics / a_ g _i 1 .. c [

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^*'N "nl + "I ~ ? b.,' / _514A ~ N.' q-1 ObservctionsonExisting4 E'eW3C ~ lSystem- ,1 ~ ? Alarm Systems, ~ M i? ~ i m . Users are Bombarded By... - The large Number of 'Alorms" . Users are Confounded By... - A! arms That Sometimes are Abnormolities and Sometimes Aren't l - The Mix of Alorm and Status Indications I . Users Foil to... -Integrate the Current ' Alarms" into o High Level Understanding of Plant Condi-tions - Prioritize the " Alarms" Correctly l - Detect a Highly important Alarm Among large Numbers of less important Ones

  • Users Become immune to ' Alarms ~ Which are On and Off a Great Deal Due to Poorly Defined Triggers

. Users Acquire o Process Feel... - From Familiar ' Alarms" (This should carry forward into any new Control Room) l 8/1/90

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^ ~ 5 Design Goab ~ ' T d cf System. l . Alert Operators to Process Abnormalities, and.Only Process Abnormalities (Black Board Design) . Equally Capable of Handling Major Process Disturbances and Individual Minor Alarm Conditions = Aid the Operator in Understanding the Severity and Conse-i l quences of Process Abnornalities l i i j . Direct Operator to Location in Display System that Contains More Data Related to Eliminating, Diagnosing and Mitigating i the Process Abnormality j i . Distinguish Between Messages Which Convey Abnormalities l vs. Equipment Status. i l i enm m m i m ooneo w.a n. m i 4

[ r bh.. ~ ( w Jyp.of Messages'in tir2f p @NSystemI c = g= ? Alarm; Alam System; ~ ~ =. l

  • Alarm Overview Messages - Display Abnormality

. Alarm Support Messages - Provide Means for Operator To Query the Alarm System i . Auto Systems Actions Messages - Messages Telling the Operator 1 What the Automatic Control Sys-tems are Doing i . Emergency Safeguards Status Messages - Continuous indication of i the Binary State of the i ESF l 1 enno neon /ioe recs /APecolosomars_02* r=vs i

It a f I'N.. k' ' AlsrmOferview

Summarycf Sorting and?,.

']' QjNy' e'{,jgt ; ~ -l * .,,., ([ '. -,,, b j f 'k g. @..g;i ' 7 1* grganization of Alams _ ' Displaysg _ ? By Function: . Alarms are Sorted by Function and Then by Process Units Within ) Function t . Each of These Alarm Categories Corresponds to a Static Labei on the Overview Displays 4 . Static Labels are Arranged to Reflect the Functional Structure of the Plant l i i i Local Prioritization:

  • Prioritization Within Alarm Category, Not Cver Entire Alarm System Identification of Most important Alarm is Dependent on Overall Plant State

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~~ ~ .j'.. e + _s ['A',l ~ 5' @'",,2*: ~ 5 Alarm Supporti Types cfInquiries Avcilbbl? y , ;%c'[jg ' m ^c ? (Displays 1 l

r-i Message Overflow j

. Set-Points 4 List of all Possible Messages on a Per Display Slot Basis Historical List of Alarms 1 Algorithmic & Logical Processing Behind the Alarms i Considerations of Computerizing the Alarm Response Procedures f l t i i r i 1 s/1/90 / tascon /gpd/mydocs/ Ape 00/0e0190gys_027_mmt. L

x e ~ v + w , Characteristics of the AlarmDisplay System ? ij Alarm Shstems ~ t i I I l LOGIC ORGANIZATION PRESENTATION 1 i e e SDIG12 PARAM.

  • TIME e DEGREE OF PARALLEL SERIAL 1

- COMP. STATUS e " PLACE" - 1DTALLY SE!tIAL 3

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l - OVERAIL i 4 4 l t I WESTINGHOUSE ADVANCED ALARM SYSTEM l t i t t a ofi m neo vwermoomiw_an_- t L

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p + ~ ;,1Ccnceptual? '

v: -c fp isystem j M . _. x l Arrangementt '1lM C;, 7 i 'A ~ ~ ^ g.*' Wall PanelInformation System i - Provides Situation Awareness l (Tends to Alleviate " Keyhole Effect" and l Combat " Tunnel Vision") j - Tends to Synchronize Crew Members I l High Resolution, Color Graphic VDUs on Workstations - Permits Each Crew.' Member to Tackle Problems from i their Own Perspective - Provides the Data in Context Consistent with the Proper Operator Mental Model - Computer Support of Procedure Tracking Qualified Flat Display Panels [ i - Provided for PAMS Data (Reg Guide 1.97) i 4 i 8/1/90 pascon/gr$/mydocs/ ape 00/080NOly3.00l_mmd 1 l

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%^ p, -i. , !D sp ay ; System; ~i ~ i l l 1 4 1 i Displays are Structured to Match the Functional Organbation 1 of the Plant in Order to Support the Decision Making Activities of Plant Operation. Also, This Functional Organization Contin-ually Reinforces the Operator's Understanding of the Plant l Design. l l The Physical Depiction of the Plant Supports the Planning of j Detailec' Control Actions and Feedback on Those Actions. l Graphic Data Utilizes the Operator's Perceptual Abilities to j Portray Complex ' Data Behavior" While Data on Graphics Supports Planning Activities by Organizing Plant Data and Conveying its Significance. i Synthesized Data is included in Displays and Updated Regular-lY. 8/. i^ui~,"+1/mydocs/ ape 00/090199pd_031.frend l l I l..

~ ,-~ 1 / .,,e lr. ' ^ ^ JPlantProcess 'T

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J* ~ ~ %? - '+~~~Vf*V = a ~ 1 J{. iControls. - Q; AP600 Employs Soft Controls? s I

  • Multi-Function Soft Control Devices Utilized for Many Components.

(Soft Controls are Control Devices Whose Resulting Actions Are i Selectable by the User) 1, . Each Control is Provided in Proper Context, Coordinated with Information Used for Planning Activities i - Improves the Probability of Choosing the Proper Control l which May Reduce the Number of " Mistakes" i l - Coordination with Planning Activity and Coding Distinc-tion Helps to Reduce the Number of " Slips" i i i l t i i l i ettpo

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~ iControls:- M n ~_ e-- 2 3,

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< + i t I . Physical & Electrical Separation-j . Inadvertant Actuation l i i t . Coordination Between Access of Plant Process Controls and Displays I . Data Presentation at the Control Device I l . Tactile Feedback l i I t j i I i j 8/2fl0 RA.w,"+;;,-.rks/ ape 00/ORD190lorf_039_rrved t 4 h

c 3; [j g. RResponsibilities? 5" l ]Lapout;- 3 g i i . Crew Structure Defined in Chapter 10 of ALWR Requirements Docu- ) ment. Each Workstation Capable of Supporting all Necessary Con-i trol Actions During Normal Power Operation.

  • 1 Senior Reactor Operator - High Level Strategist; Sets Operational Objectives and issues Orders to RO's and j

Aux. Operators j t 2 Equipment Operators - Carry Out Detailed Actions (Open/Close Valves, Start /Stop Pumps, etc.); Typically One for Primary Systems, One for BOP Sys-tems; Perform Tactics on Systems l t 2-3 Auxiliary Operators - Room the Plant Under Direction of Control Room Staff i l .i. m . a--,~n ~ l i

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?. l k, s x _w h_",? ,( jg, g ygdy;_,nQ^TNQS ..,,~<:.nr.- 7 -. p*~. b A /.; ,y., C6istrol Rod:st: y s ? +%g .c I u ~ + f Operator Candidates i f s \\ Selection \\ Terifteetion I \\ & Velldation e s s\\ s s invet of y l Education Operatore l i l ) I t y On Which to / Autonnetion / e Base Design ? I Dectolone 4: i I e l 8 I 6 t Instrunnentattem/ l w ares m et l .1,n. i s 4 e e si PW - em m e t I.

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,f,. [Y* ~pz%.Q.5.1.y] gy( iC ntrolRoom f Verincation and ValidationU ' M ' ~ l ~ " ~ o ~ ; Design. f. .s,'" Control Room Design Process Showing Iterative Loops for Hurnon Engineering Verification and Validation I / AP600 MAN-MACHINE INTERFACE DESIGN PROCESS ""d~*'}............... ___._p=d - s e, m-i + x: 1 crorum gg cre * *J"" 4 s ff egrUhf N 4 tsamt9 L ggg Tasr vase c,=was 8" I asma'

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p 4 %e: m iControl' Room. .2 ?VeriGcation~andValidation' ' : ^ ~~ ~ Design -m. ;s n y Man-in-The-Loop Testing 1 Test Elements i TheoreticalBosis Conf c1 Beard for Expected in-l Inter'oce tie-terface Perfor-ment 3Aggre-monce (Model l Type of Test Test-Bed Stoge of Prod-Dates n be of Crew Behov-Test Reviews Porticiponts Voriobles uct Design Tested ior 1 Wolk-Throughs Operators Static Medurn Conceptual Alorms Intention Formo-tion 4 Experiment and EnOineers Dynamic Medi-Static Mock 4Jp Displays Action Execu-tion i Anotysis um 5 Human Foctors FideMy Type: Breodboord Controls Layout Crew Co-ordino-l Speciolists a) Physical tion /Commurw-(Look) Prototype PanelLayout cotion b) Functional (Behavior) installed Product Room Loyout Elementsof Sim-Interface with i ulation: other Plant Focil-o) Plant ities f b)Interfoce f 8/1/90 ikA~.,M"-- rL/AP6(m/01019mpf_OCymuf l

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3' w.. -y. + e i Design Process for AP600 Control Room will be Essentially that De-i scribed for APWR in RESAR-SP/90. j i Two Major Differences Between AP600 and APWR: i ? l - Compact Control Room - Soft Controls and Crew Dynamics t - Passive Plant Design - Impacts the Role of the Operator l i I i ? l l 1 i i L k 8/1/90 /kAxW%r$/mrfocs/ ape 00/080190grf_047_mrrus h 1

1 m NRC/ WESTINGHOUSE AP600 MEETING MAN-MACHINE INTERFACE SYSTEMS i l AP600 WORKPLAN FCH DESIGN CERTIFICATION l AUGUST 3,1990 l ] a.a.cox i N- / ~~ l t =

q jilil! j';)Il !1' j !l l ll f } \\ ' 5 3 n. I NR 'E l I S T N I A E E S U mV 'l l l i l; I 9 G I C J 2 O r 9 H T s J 1 e = R2 T3 5 I = M M 0 O9 s 8 = 0 P 9 9 I = T A P e. P 1 u I 1 f o C M 0UY o S Ai = 0SL E F o i a 6PL U n e m s l o s. n J AAJ = I l s s w D t = CY t o EI B a. i s v f n u.= e HN t n N P s a TH T T e P y i I U S c s s O e E s o I FC P a 1 T e l a o e T S OE e. N n v e n TI r I e. A N aa c. G DN s t ai u I l n o c J NO 1 a o I 9 I n m 9 SAI l A I n J a 1 E ,T = a I M T =" s W DS A p a "" v F a = p L EMC = e I A E I U 1 gp P HOF = c T I M I o C TOT n U I =- e O RRR I F c D OL E a OC e 1 a J FO C. j o s r u t l a D N RN = ne 1 A TG = N LNI e l PO S c O a l E v LC D a S o L Y l l A C O A I 9 i T R N J E EG 0 V J f 9 C GN o l I 1 M I R D j I E A A ME 1 M EL i F DN I J A i i l ms o N es IAM o

m 1 ) ,E f AP600 OPERATIONS CONTROL CENTERS PLAN LEADING TO DESIGN CERTIFICATION WORK TITLE TASK TITLE 1990 1991 1992 PACKAGE 1 EST ABUSH MAN MACHINE INTERf ACE / PLAN AND TEAM 1 COMPLETE MMI PLAN YES 2 CONuVCT MMI AWARENESS COURSE YES 3 ESTABUSH MMI TEAM YES 2 DEVELOP MAN-MACHINE INTERF ACE GUIDANCE DOCUMENTS 1 ISSUE DECISION MAKING DOCUMENT, YES-2 ISSUE ANTHROPOMETRIC GUIDEUNES YES-l' 3 ISSUE ALARM GUIDEUNES YES 4 ISSUE DISPLAY GUIDEUNES YES 5 ISSUE CONTROLS GUIDEUNES YES 6 ISSUE PROCEDURES GUtDEUNES YES I 7 ISSUE TRAINING GUIDEUNES YES l ]l 3 CONDUCT FUNCTION DASED TASK ANALYSIS 1 ISSUE OPERATIONS TASK DOCUMENT YES l 2 ISSUE PARTIAL GOALS MEANS STRUCTURE DOCUMENT YES 3-ISSUE PARTIAL TASK ANALYSIS OF OPERATIONS DOC YES 4 ISSUE PARTIAL TASK ALLOCATIONS DOCUMENT YES 4 CONDUCl MAN MACHINE INTERFACE i DESIGN 1 ISSUE OPERATIONS CENTER M:S$10NS DOCUMENT YES .g 2 ISSUE MMI DESIGN BASES DOCUMENT YES-3 ISSUE FUNCTIONAL REQUIREMENTS DOCUMENT YES 4 DESIGN % OF PLANT ALARMS FOR DESIGN CERT YES 5 DESIGN % OF PLANT DtSPIAYS FOf1 DESIGN CERT YES 6 DESIGN % OF PLANT CONTFIOLS FOR DESIGN CERT YES k,. 7 DESIGN % OF PROCEDURES FOR DESIGN CERT YES 8 PflEPARE TRAINING GUIDANCE DOCUMENT YES i 9 DESIGN MAIN CONTROL ROOM YES 10 DESIGN EMERGENCY CONTROL ROOM YES 11 DESIGN TECHNICAL SUPPORT CENTER YES 5 DUILD CONTROL FlOOM VOOKUP 1 MAKE PflEUMINARY SELECTION OF MMI EQUIPMENT YES 2 MAKE FINAL SELECTION OF MM1 EQUIPMENT YES 3 BUILD SEMI DYNAMIC CONTROL ROOM EQUIPMENT YES 4 BUILD STATIC CONTROL ROOM EOUtPMENT YES 6 CONDUCT MAN 4N100P TESTING 1 PREPARE MAN 4N100P TEST PLAN YES 2 DESIGN MAN-IN LOOP TEST YES 3 PflEPARE FOR MAN 4N LOOP TEST YES 4 CONDUCT MAN 4N100P TEST YES 7 PREPARF SSAft,1TAAC (STD SAFETY ANALYSIS REPORT) 1 PREPARE POSITION PAPERS YES (INSPECTION. TESTS, ANALYSIS, AND 2 PREPARE PREUMINARY SSAR,1T' 6C YES ACCEPTANCE CRITERIA) o PREPARE FINAL SSAR,TTAAC YES MAINTAIN OPERATIONS AND 4-CONTROL CENTERS 1 PERFORM 1990 DESIGN AND MAINTENANCE EFFORT YES SYSTEM SPECIFICATION DOCUMENT 2 PEllFORM 1991 DESIGN AND MAINTENANCE EFFORT ' YES 3 PERFOPM 1992 DESIGN AND MAINTENANCE EFFORT _ YES 9 CONDUCT DESIGN REVIEWS 1 CONDUCT DEStGN REVIEW YES e FILE:NRC21R1 08 02 90

4 6 N / HUMAN FACTORS IN THE AP600 CONTROL ROOM DESIGN / M-MIS DESIGN TEAM PROCESS DESIGN INPUTS MAN-MACHINE INTERFACE ADVISORS / REVIEWERS A SPECFJCN.LYNTS TEW OVERALL M-MIS DESIGN DEVELOPMENT PROCESS TEAM LEADER HUMAN FACTORS > REQUIREMENTS M-MIS DESIGNER REVIEW MMI DCGNER NGSS DESGNER GUIDEUNES TASKS BOP DESGNER OPERATIONS y MANTENANCE PROCEDURES DEVELOP MAN-MACHINE WTERFACE GUIDANCE DOCUMENTS UCENSNG CONDUCT FUNCTION BASED TASK ANALYSIS 18C DESGNER CONOUCT MAN MACHNE NTERFACE DESGN BUILD CONTROL ROOM MOCK 4JP l CONOUCT MAN-N-LOOP TESTNG l PREPARE SSAR/ITAA CRITERIA I i b MANTAN OPERATIONS AND CONTROL CENTERS DOCUMENT l ETC. l rOR eACs M =S TASx. Tue Me ADviSORYiReviEW TEAu wu eenrORu Tse rOttOwwG l PROVIDE ADVISORYINPUT GUIDANCE AS NECESSAW l REVIEW TASK TABLE OF CONTENTS AND ABSTRACT PREPAMD BY M-MIS DESGNERS l 4-REVEW FINAL DOCUMENT REVIEW NTERMEDIATE DRAFT DOCUMENT l l \\. ENSURE OVERALL COMPATIBluTY N THE DESGN WESm0 HOUSE l i s y _ ..m ,~ _ n, i.

[ l NRC/ WESTINGHOUSE-AP600 MEETING. i ? MAN-MACHINE INTERFACE SYSTEMS i l Human Factors in the AP600 Control Room Design l l August 3,1990 t Lewis F. Hanes i?E: -3 l "l ( viewsuph 1 y Westinghouse ( Z",,, 2.1. - Science & Technology Center-j l i

(- q. PRESENTATION OBJECTIVE For The AP600 Control Room, Provide Awareness Of The Human Factors Foundations On Which The Design is Based. 1 1 Environment in Which The Design is Being Developed. i -I W Westinghouse ( Viewgraph 2Yl1,, 2,, Science & Techno!ogy Center j . ~

.o =? :.. = [ PRESENTATION FRAMEWORK )~ ERA TRENDS Pre-TMI TMI PRESENT Control Center Design l Technology Capabilities I Human Factors l Viewgraph 3 Q Westinghouse l \\ g,';,,,,,, C-/ Science & Technology Center j

b CONTROL CENTER LDESiiGN N^ l ERA TRENDS Pre-TMI TMI PRESENT J Military Aircraft X X X l Commercial Transports X Power Dispatch Center X Nuclear Control Rooms X X X O Westinghouse ( Y,",,,,,,, U. Science & Technology Center j heraph 4

f NUCLEAR CONTROL ROOMS 1 Pre-TMI Era Large. Control Paneis with Instruments and Control Stations ^ Grouped by Functional Areas and Frequency of Use. Infrequently Used Instruments and Controls Located on Backs of Panels and Isolated Panels. One Parameter Per Display. i Extens'we Manual Control. i Event - Based Procedures. i Training: Apprentice; Limited Formal; Centralized Simulator w.w.i. s w Westinghouse gl;,,7,, - Science & Technology Center m + o

NUCLEAR CONTROL ROOMS TMI Era Improved Through Control Room Design Reviews and Upgrndes. Safety Parameter Display Systems. Technical Support Centers and Emergency Response FaciEties. Symptom-Based Proce'dures. Training: Extensive Formal, Heavy Simulator Use. Crew QuaEfication. w w Westinghouse ( g,og. - Science. & Technology Center H

m - y K.. NUCLEAR CONTROL ROOMS ~ PRESENT ERA-i . Upgrades Hybrid - Mix of Hard-Wired and Computer-Based j instruments. Computerized Procedures and Record Keeping. Alarm Systems. New Designs Compact Layout. Computerized with Extensive Automation. Integrated Information Presentation with InteEgent Displays. Soft Controls. Operator Role: Changed from Equipment Operator to Systems Manager. w Westinghouse. ( Viewgraph 7 U-Science & Technology Center j. trn ~, _3

u [ TECHNOLOGY CAPABILITIES PRE-TMI. ERA t Information - Available from Instruments on Panel. Displays - Dedicated One Dial, Gauge or Display Per l Sensed Value. l l Controls - Manual; TypicaRy One Control Per Controled Value. Computers - Very Limited Direct Support of Crew Durmg Normal Operations. 1 Automation - Limited Direct Support of Crew During Normal Operation; Nearly Complete During Emergency. Westinghouse m.,,3, ( g,H Science & Technology Center j

( y. TECHNOLOC CAPABILITIES-TMI-ERA f Information Limited Access to Formatted Displays in Memory. Limited Integrated Information (e.g., SPDS). ~ Displays - Limited Graphical:CapabiEty on CRTs. Controls - Little Change. Computers - Limited Support For Information Integration l (e.g., SPDS). l Automation - Little Change. i i i. Viewgraph 9 w Westinghouse. 'n;,,,,, - Science & Technology Center j

TECHNOLOGY CAPABILITIES PRESENT-ERA Information Integrated Presentation Using Multi-Windows. Intelligent Presentation. Creation of Presentations "On the Fly" from Stored-Data. l Displays Color Graphic; High Resolution; Various Sizes. Limited Number; Information Presented Based on Plant Situation. Controls - Limited Number; Function Based on Plant-Situation; Some Soft. Computers - Extensive Use for Displays, and Automation. Automation - Increased. y,,,,3,, y Westinghouse ( y,,H Science & Technology Center j_

~ HUMAN FACTORS ERA TRENDS Pre-TMI TMI PRESENT Theoretical Framework Methods Design and Development l Evaluation i HRA l q Issues ? w - m e in Westinghouse II,"c,a 2. im - Science &' Technology Center- .j b

_ m m 1 HUMAN FACTORS: THEORETICAL FRAMEWORK 1 t 1 1 PRE-TMI ERA l Stimulus - Response Theory i TMl ERA Models i Rasmussen Human Information Processing Human Error and "Early" Cognitive Science W Westinghouse [ ( w .e 22 - Science & Technology Center tm s- ~ ~ -Am- ~- - .-m, n.a. yn

.m.- 4 1 .,p 9 HUMAN FACTORS: i THEORETICAL FRAMEWORK. j PRESENT ERA Models Rasmussen Cognitive Science 1 a 1 l Westinghouse W ( g,.,,,6 23",,,,,1. Science. & Technology Center- / w i ..i . i v-

^ HUMAN FACTORS: DESIGN AND DEVELOPMENT METHODS q PRE-TMI ERA i i Process Created by Military to include Human Factors 1 Throughout Cycle. MIL-SPEC-H-46855 and MIL-STD-147'2 Van Cott and Kinkade Handbook, etc. Process involved: l Systems Analysis and Requirements. Function Analysis and Allocation of Functions. Task ' Analyses. ) Control and Display Requirements and Design. Evaluation - Static, Mockup, Tests. i I f ,,,3 ,2 w Westinghouse i ( w,H - Science & Techno!ogy Center j tr,,,,,,, i

~ HUMAN. FACTORS: DESIGN AND' DEVELOPMENT METHODS H TMI-ERA l Requirement Established by NRC Supplement i to NUREG-0737-SPDS, CRDR, EOPs. NUREG-0700 CRDR Guidelines. Updated-MIL-SPEC-H-46855 and MIL-STD-1472 industry Guidance EPRI Documents Smith and Mosier Guidelines on Designing User Interfaces. Human Error Analyses. 1 Improved Analysis Techniques Functional Top-Down Goals-Mean Analysis (L' united). Cognitive Task Analysis (Limited). ( [g*" @ Ecisc"e*"$"Ecchnology center -j

HUMAN FACTORS:. DESIGN: AND-DEVELOPMENT METHODS PRESENT ERA MIL-STD-1472 D Updated - Includes Human-Computer j 1 interaction Guidance. EPRI Guidance Documents. i IEC Guidance Documents. Westinghouse Display Design Guideline Document. Application of improved Analysis Technique Functional Top-Down Goals-Means Analysis j Cognitive Task Analysis j Rasmussen's Abstraction Hierarchy Use of Rapid Prototyping and Part-Task Testing i i w w Westinghouse ( g.,,,,s 3,, ",,,,,,, - Science & Technology Center j [ i

s E HUMAN FACTORS: EVALUATION -bi PRE-TMI ERA L Man-in-the-Loop Tests Walk-Throughs-Paper Designs. 1 t Mock-Ups. Dynamic Simulations. i 1 l i y w Westinghocse ( g;. p g 37",,,,,,, - Science 2 Technology Center j ~~

9 ~ o: HUMAN FACTORS: EVALUATION TMI ERA-i i Man-in-the-Loop Tests Walk-Throughs-Paper Designs. Mock-Ups Part-Task Simulators. Training Simulators Decision Tracing i l i .i Og Westinghouse ~ ( g,,,,,,,,,,, ,13 U-Science & Technology Center j. ~ s v

  • 1 N.-.

- - ~ -

~ ~ HUMAN FACTORS:LEVALUATION PRESENT ERA Rapid Prototyping Man-in-the-Loop Tests Walk-Throughs-Paper Designs Mock-Ups Part-Task -Simulators Training Simulators Computer Modeling of Errors Decision Tracing i i i a 1 p Westinghouse ( ,,,,,,,,,,1. - Science & Technology Center.-.j g

n

=

m HUMAN FACTORS
HRA-PRE-TMI ERA WASH 1400 Y

THERP j Emphasis on Errors of Execution 1 1 I t k i Westinghouse ( viewgraph 24g,",,, 2. im Scier.:: & - Technology Center j q Y l c'**.

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( y. HUMAN FACTORS: HRA g TMI ERA THERP SLIM-MAUD Expert Judgements l Realization that Errors of Intent are important ~ w Westinghouse w ( g.,,,,,,,, 2s",,,,,, - Science &. Technology Center j

. m o..

'[ HUMAN FACTORS: HRA PRESENT ERA-4 THERP-SLIM-MAUD Human Cognitive Reliability CES/ CREATE Emphases on Errors of Intent and on insights as 1 1 to Causes from Simulator Observations i ) Westinghouse 'l ( g;wgraph 26 Science &. Technology Center Vie

e l' ~ L HUMAN FACTORS: ISSUES-PRE-TMI t " Knobs and Dials" Anthropometrics Physical Environment l 4 I Westinghouse vim paph is g,H Science &. Technology Center.j

. m. ~. ~ ' ^ HUMAN: FACTORS: ISSUES-TMI- =g 3 4 Retrofits and Modifications l! CRDR SPDS Symptom-Based Procedures h TSC and..ERF i Operating Experience 1 w y Westinghouse ( gl.gr g g,4,,,,1,, Science &. Technology Center./ .. l

.. m HUMAN FACTORS: ISSUES PRESENT ERA Control Room Information and Control System Should l Support Proldem Solving and Situation Awareness. Multiple Mental Models of Plant. i n Avoiding Keyhole, Info Navigation Problems Integrated Procedurs, Displays, Alarms Operator Role as Supervisor Crew Coordination q 1 w w Westinghouse (

g..$ 2n;,,,,,,,

- Science & Technology Center-j i l .:: -..- -.~:

y, + CONCLUSIONS 1 i i Important Changes have Occared from Pre-TMI to w Present Control Center Design Technical Capabilities Human Factors AP600 Design and Development is Based on Solid Human Factors Procedures and Knowledge Foundation u Compatible with " Conservative" State-of-the-Art @ scie $"e*"[Ecchnology center j ( , * 'i E}}

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