ML18169A142

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OIG-18-A-15-Audit of NRCs Process for Modifying and Communicating Standard Technical Specifications Dated June 18, 2018
ML18169A142
Person / Time
Issue date: 06/18/2018
From: Baker B
NRC/OIG/AIGA
To: Mccree V
NRC/EDO
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OIG-18-A-15
Download: ML18169A142 (24)


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Audit of NRC's Process for Modifying and Communicating Standard Technical Specifications OIG-18-A-15 June 18, 2018 All publicly available OIG reports (including this report) are accessible through NRCs Web site at http://www.nrc.gov/reading-rm/doc-collections/insp-gen

UNITED STATES NUCLEAR REGULATORY COMMISSION WASHINGTON, D.C. 20555-0001 OFFICE OF THE INSPECTOR GENERAL June 18, 2018 MEMORANDUM TO: Victor M. McCree Executive Director for Operations FROM: Dr. Brett M. Baker /RA/

Assistant Inspector General for Audits

SUBJECT:

AUDIT OF NRC'S PROCESS FOR MODIFYING AND COMMUNICATING STANDARD TECHNICAL SPECIFICATIONS (OIG-18-A-15)

Attached is the Office of the Inspector Generals (OIG) audit report titled Audit of NRCs Process for Modifying and Communicating Standard Technical Specifications.

The report presents the results of the subject audit. Following the June 11, 2018, exit conference, agency staff indicated that they had no formal comments for inclusion in this report.

Please provide information on actions taken or planned on each of the recommendations within 30 days of the date of this memorandum. Actions taken or planned are subject to OIG followup as stated in Management Directive 6.1.

We appreciate the cooperation extended to us by members of your staff during the audit. If you have any questions or comments about our report, please contact me at (301) 415-5915 or Paul Rades, Team Leader, at (301) 415-6228.

Attachment:

As stated

Office of the Inspector General U.S. Nuclear Regulatory Commission Defense Nuclear Facilities Safety Board OIG-18-A-15 June 18, 2018 Results in Brief Audit of NRCs Process for Modifying and Communicating Why We Did This Review Standard Technical Specifications Technical specifications are What We Found part of a Nuclear Regulatory Commission (NRC) license NRC generally modifies Standard Technical Specifications in an authorizing the operation of a nuclear production or efficient and effective manner. However, NRCs Standard utilization facility. The Technical Specification modification process could be strengthened Standard Technical in the following areas:

Specifications are guidance for modifying the approved nuclear power plants Implementation of structured knowledge management operating license in practices to fully implement knowledge sharing practices accordance with Section 36 of directed at succession planning, training, and guidance for Part 50 of Title 10 of the Code the Traveler modification process. Establishing a more of Federal Regulations, "Technical specifications" (10 structured approach to knowledge management would CFR 50.36). reduce the risk of regulatory inconsistency and inefficiency.

The Standard Technical Specifications are published Implementation of quality assurance measures for Traveler for each of the reactor types data in the Replacement Reactor Program System in a set of NUREG-series Licensing Module to prevent staff hour discrepancies and publications. NRC modifies billing misallocations. NRC is taking corrective action to the Standard Technical Specifications through a address the staff hour discrepancies and billing process initiated by the misallocations, however, these actions are not yet industry-sponsored Technical complete.

Specifications Task Force, which submits proposed changes to NRC. The What We Recommend submissions are referred to as This report makes eight recommendations to strengthen Technical Travelers.

Specifications Branch knowledge management practices and The audit objective was to enhance quality assurance measures for program data.

assess the effectiveness and efficiency of NRCs process for modifying Standard Technical Specifications and communicating these modifications to staff and licensees.

Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications TABLE OF CONTENTS ABBREVIATIONS AND ACRONYMS .......................................................... i I. BACKGROUND ................................................................................ 1 II. OBJECTIVE ...................................................................................... 5 III. FINDINGS......................................................................................... 5 A. Knowledge Management Practices Could Be Strengthened ......................................................................... 5 B. Quality Assurance Measures for Traveler Data Could Be Improved ............................................................................. 10 IV. CONSOLIDATED LIST OF RECOMMENDATIONS ....................... 15 V. AGENCY COMMENTS ................................................................... 16 APPENDIX OBJECTIVE, SCOPE, AND METHODOLOGY ......................................... 17 TO REPORT FRAUD, WASTE, OR ABUSE ............................................. 19 COMMENTS AND SUGGESTIONS .......................................................... 19

Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications ABBREVIATIONS AND ACRONYMS NRC Nuclear Regulatory Commission OIG Office of the Inspector General TSTF Technical Specifications Task Force i

Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications I. BACKGROUND Technical specifications are part of an NRC license authorizing the operation of a nuclear production or utilization facility. An operating plants technical specifications establish requirements for items such as safety limits, limiting safety system settings, limiting control settings, limiting conditions for operation, surveillance requirements, design features, and administrative controls, and are typically Appendix A of the NRC-approved operating license.

The Standard Technical Specifications are guidance for modifying the approved operating license. Standard Technical Specifications are published for each of the reactor types in a set of NUREG-series publications. The Standard Technical Specifications clarify the content and form of requirements necessary to ensure safe operation of nuclear power plants in accordance with Section 36 of Part 50 of Title 10 of the Code of Federal Regulations, "Technical specifications" (10 CFR 50.36).

NRC modifies the Standard Technical Specifications as necessary improvements are identified. The process used to initiate changes to the Standard Technical Specifications involves the industry-sponsored Technical Specifications Task Force, which submits proposed changes to NRC for review, approval, and subsequent incorporation into revisions of the Standard Technical Specifications. The submissions are frequently referred to as TSTF Travelers, and in this report, Traveler(s). NRC reviews a submitted Traveler, with the end product being a model application, a model safety evaluation, and a review plan that licensees may use in license amendment requests. Figure 1 shows an example of a Traveler, with the requested change stricken in red.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Figure 1: Example Traveler for Residual Heat Removal Shutdown Cooling System Source: Office of Nuclear Reactor Regulation Office Instruction LIC-600, Review of Technical Specifications Task Force (TSTF) Travelers and Creation of "CLIIP" Model Applications.

NRC Oversight The Technical Specifications Branch within NRCs Office of Nuclear Reactor Regulation, Division of Safety Systems, is responsible for the implementation, interpretation, and development of plant technical specifications. The Technical Specifications Branch consists of 12 full-time equivalent staff who provide project management for technical specification development activities. Staff include management officials, project managers, and technical reviewers who review and approve Travelers.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Role of Industry Managed by EXCEL Services Corporation, the Owners Group Technical Specifications Task Force is the focal point for industry interaction with NRC on generic technical, regulatory, and compliance issues related to Technical Specifications. The Technical Specifications Task Force is an industry group consisting of representatives from the Boiling Water Reactor Owners Group, the Pressurized Water Reactor Owners Group/Westinghouse, the Pressurized Water Reactor Owners Group/Combustion Engineering, and the Pressurized Water Reactor Owners Group/Babcock & Wilcox. NRC and the Technical Specifications Task Force meet and communicate to address Travelers, as well as other Technical Specifications-related issues.

Traveler Review Process The Traveler review process begins when the Technical Specifications Task Force submits proposed Travelers, which are subject to a 60-day acceptance review period by NRC. If accepted, the proposed Traveler will be reviewed by management officials, project managers, and technical reviewers in the Technical Specifications Branch and other NRC technical offices, as needed. Travelers are usually approved within 1 year. If there are technical questions with the proposed modification, NRC and the Technical Specifications Task Force work together to address those issues. In most cases, the proposed Traveler will be modified or, in some instances, withdrawn by the Technical Specifications Task Force if questions cannot be resolved. Once approved, NRC posts the Traveler in the Federal Register as a Federal Register Notice and licensees can then use the Traveler to modify their existing plant license in a License Amendment Request.

Traveler Review Work Since 1992, NRC has approved 340 Travelers. As of October 24, 2017, the Technical Specifications Branch workload included 11 Travelers in various stages of dispositioning. Of these 11 Travelers, 5 Travelers were active, meaning the Travelers were undergoing the standard review process, and 6 had issues requiring additional work, including those that were previously approved, under review, and/or temporarily suspended.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Staff Guidance and Work Management Tools The primary staff guidance for the Traveler modification process is LIC-600. According to NRC management, LIC-600 also serves as the Technical Specifications Branchs communication plan and knowledge management tool for the process.

To manage the Traveler modification process, staff use NRC systems for work planning, time and labor reporting, and financial reporting tasks.

Branch staff use the Replacement Reactor Program SystemLicensing Module for program planning and monitoring. Staff also use the Human Resources Management System, which is NRCs time and labor system.

Until May 31, 2018, the Replacement Reactor Program System Licensing Module used Central Reporting Information System data feed for actual labor hours. Traveler review and approval fees are billed to the Technical Specifications Task Force using data from NRCs core ledger system, the Financial and Accounting Integrated Management Information System.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications II. OBJECTIVE The audit objective was to assess the effectiveness and efficiency of NRCs process for modifying Standard Technical Specifications and communicating these modifications to staff and licensees. The report appendix contains information on the audit scope and methodology.

III. FINDINGS NRC generally modifies Standard Technical Specifications in an efficient and effective manner. However, NRC could strengthen the programs internal and external communications, as well as its internal controls, by implementing (a) structured knowledge management practices and (b) quality assurance measures for program data.

A. Knowledge Management Practices Could Be Strengthened Federal agencies are required to define succession plans, capture critical knowledge from employees, and institutionalize knowledge sharing practices as part of their daily operations. However, Technical Specifications Branch management has not established a structured approach to knowledge management that fully captures critical knowledge from employees. Additionally, the Technical Specifications Branch has not fully implemented knowledge sharing practices for succession planning, training, and guidance for the Traveler modification process. A more structured approach to knowledge management has not been established because the Technical Specification Branch management considers knowledge management a lower priority relative to other mission-essential tasks. Establishing a more structured approach to knowledge management would reduce the risk of regulatory inconsistency and inefficiency.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications What Is Required Knowledge Management Implementation Requirements Figure 2: NRCs Definition of Knowledge In accordance with Federal and Management agency guidance, management should implement structured What is Knowledge knowledge management practices. Management?

The Government Accountability Offices Standards for Internal Control in the Federal Government emphasizes management should define succession plans for key roles, train succession candidates, and implement processes to enable knowledge sharing with the succession candidate organization.

Human Capital Strategy 3 contained in the NRC Strategic Plan FYs 2014-NRC defines knowledge 2018 is to, Improve knowledge management as a continuous, management by identifying and disciplined, and timely process capturing critical knowledge from of identifying, collecting, and employees, transferring critical using information to better knowledge to those who need it now, accomplish the job.

and making critical knowledge accessible for the future. Further, Source: NRC Internal Website.

NRC Knowledge Management Program, SECY-06-0164, states the NRC policy for generating, capturing, and transferring knowledge when staff changes occur is primarily through staff training, mentoring and guidance.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications What We Found Unstructured Knowledge Management Approach Contrary to Federal internal control guidance and agency policy, the Technical Specifications Branch has not established a structured approach to knowledge management that adequately addresses succession planning, training, and guidance.

Succession Planning Technical Specifications Branch succession planning is not consistently implemented. Although the current project manager has had an assigned backup since January 2017, and a succession candidate since March 2018, new staff are not consistently being prepared to take over operational roles. For example, new technical reviewers were not made aware of the Traveler review documentation that justified the approval decisions for previously approved Travelers. The project manager and alternate are the staff who coordinate work between NRC and the Technical Specifications Task Force. These staff may soon be eligible for retirement. Additionally, some staff may be assigned to rotations elsewhere within the agency. Staff characterized these succession planning and knowledge management efforts as inadequate.

Training The Technical Specifications Branch has not fully implemented knowledge management training material. In April 2018, the Technical Specifications Branch staff finalized Division of Safety Systems, Office of Nuclear Reactor Regulation, Technical Specification Knowledge Management Materials, but staff never fully adopted it. Three, more experienced, Technical Specifications Branch staff recalled seeing the draft knowledge management training material. However, they thought it would be helpful to newer staff, but not for themselves. Upon full implementation, the draft knowledge management guidance would augment other risk-informed1 1 The risk-informed approach to regulatory decision-making represents a philosophy whereby risk insights are considered together with other factors to establish requirements that better focus licensee and regulatory attention on design and operational issues commensurate with their importance to public health and safety.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications decision-making initiatives related to Traveler review, including, TSTF-505, Revision 1, Provide Risk Informed Extended Completion Times-RITSTF [Risk-Informed TSTF] Initiative 4B, approved on March 15, 2012 (77 FR 15399).

Guidance The Technical Specifications Branch has not finalized LIC-600, which is the primary Traveler process guidance. The revised LIC-600 guidance would provide an expanded discussion of the Traveler modification processes. As of May 2018, agency management indicated that the revised guidance was close to being issued.

The LIC-600 revisions are important to knowledge management because the current LIC-600 guidance excludes key Traveler process information.

For example, staff emphasized the need for revised LIC-600 guidance because it addresses suspension of approved Travelers, the disposition of problems with approved Travelers, identification of required concurrences on Travelers that affect license amendments, and clarification on requesting additional information.

Why This Occurred Knowledge Management Is a Lower Mission Priority Technical Specifications Branch management characterized knowledge management for Travelers as a lower priority relative to other mission-essential tasks. Agency management emphasized that implementation of the revised LIC-600 supports knowledge management within the Technical Specifications Branch as it will address processes for dispositioning suspended Travelers, such as TSTF-505. In addition, once fully implemented, knowledge management training material will address the processes for applying risk-informed decision making principles.

However, the current LIC-600 revision has taken over 24 months to complete, primarily to address processes for dispositioning suspended Travelers.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Why This Is Important Risk of Regulatory Inconsistency and Inefficiency Regulatory inconsistency and inefficiency occurs when staff unknowingly issue requests for additional information on matters that have already been addressed by the agency. With staff changes, experienced staff are not always available to provide clarification or justification for previous regulatory decisions. As such, unnecessary requests for additional information to industry could continue, thereby promoting the perception of NRC not regulating in an efficient manner.

NRCs use of requests for additional information has come under scrutiny in the past. For example, an NRC OIG 2015 audit report2 cited concerns about requests for additional information, including the amount of time it took to complete the requests for additional information process, and the resources required to do so. NRC has recently established requests for additional information training, which has received positive user feedback.

Recommendations OIG recommends that the Executive Director for Operations

1. Establish Technical Specifications Branch knowledge management requirements relative to agency and office knowledge management policy.
2. Implement Technical Specifications Branch knowledge management procedures.
3. Finalize and implement the revised LIC-600.

2 OIG-15-A-06, Audit of NRCs Oversight of Spent Fuel Pools, February 10, 2015.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications B. Quality Assurance Measures for Traveler Data Could Be Improved Federal internal control guidance recommends information system controls to ensure reliability of data used to carry out agency operations.

NRC guidance also has similar requirements for information quality.

However, Traveler data in the Replacement Reactor Program System Licensing Module is unreliable, as evidenced by staff hour discrepancies and billing misallocations. Data reliability weaknesses occurred because NRC did not identify Technical Specifications Branch user needs during work planning system design and did not conduct sufficient integrated systems testing before migrating agency wide systems data. In addition, the Technical Specifications Branch lacks sufficient quality assurance oversight for staff data inputs. Although NRC is taking corrective action to address the staff hour discrepancies and billing misallocations resulting from the migration, these actions are not yet complete. As a result, unreliable data may impair program monitoring and resource management, and requires additional NRC and industry resources to identify and fix errors.

What Is Required Information System Control To Ensure Data Reliability Federal internal control guidance recommends information system controls to ensure reliability of data used to carry out agency operations, and NRC guidance has similar requirements for information quality.

The Government Accountability Offices Standards for Internal Control in the Federal Government recommends that management employ information system and control activity design quality standards for producing reliable internal information. Management should obtain relevant data from reliable internal and external sources in a timely manner based on the identified information requirements. Further, management should evaluate both internal and external sources of data for reliability to ensure the data are reasonably free from error.

NRC Management Directive and Handbook 4.4, Enterprise Risk Management and Internal Controls, provides agency guidance for 10

Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications implementing the Federal data reliability standards. This agency guidance states that NRC must obtain, report and use reliable information for sound decision making.

What We Found Traveler Data is Unreliable Traveler data in the Replacement Reactor Program SystemLicensing Module is unreliable as evidenced by staff hour discrepancies and billing misallocations.

Staff Hour Discrepancies For the five active Travelers under review as of October 24, 2017, OIG identified discrepancies between Replacement Reactor Program SystemLicensing Module and Central Reporting Information System interface data amounting to approximately 572 staff hours. The number of discrepancies for each Traveler varied, as illustrated in Figure 3.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Figure 3: System Staff Hour Discrepancies for Active Traveler Review Traveler Hours in Replacement Hours in Centralized Total Discrepancy Reactor Program Reporting Information Between Systems System System TSTF-541 Add 417 400 17 Exceptions to Surveillance Requirements When the Safety function is Being Performed TSTF-563 Revise 55 50 5 Instrument Testing Definitions to incorporate the Surveillance Frequency Control Program TSTF-564 Safety Limit 0 353 353 Minimum Critical Power Ratio (SLMCPR)

TSTF-565 Revise the 165 55 110 LCO 3.0.2 and LCO 3.0.3 Bases TSTF-567 Add 150 63 87 Containment Sump TS to Address GSI - 191 Total Discrepancy 572 Hours Source: OIG analysis of agency data.

NRC reported active Traveler data and other licensing project data to stakeholders; however, staff hour data was omitted. The NRC monthly status report to a Congressional committee3 indicated that NRC is working through the system upgrades that caused the challenges with accounting for total project hours.

Billing Misallocations The Technical Specifications Task Force communicated to NRC that they had received incorrect invoices from NRC. In particular, the Technical Specifications Task Force identified misallocated staff hours billed on four active Travelers. The agency identified $13,281 in misallocated billing on two of the four Travelers identified by the Technical Specifications Task 3 Status Report on the Licensing Activities and Regulatory Duties of the U.S. Nuclear Regulatory Commission for the Reporting Period through November 2017, to The Honorable John A. Barrasso, Chairman, Committee on Environment and Public Works, United States Senate.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Force. In context, $13,281 in misallocated billing amounts to roughly 6 percent of the estimated $216,000 total cost to review the two Travelers.

Why This Occurred Insufficient Information System Controls To Ensure Data Reliability Data reliability weaknesses occurred because NRC staff did not implement sufficient system design controls prior to, during, or after a major data system upgrade. To date, the agency has not yet completed corrective actions for reliable data.

In October 2017, NRC conducted the Master Data Management Program systems migration, which changed how the agencys work planning, billing, and time and labor reporting systems interface with one another.

These interfaces affected Traveler staff hours and billing data. However, prior to this migration, Technical Specifications Branch and responsible system owners did not identify and communicate licensing user needs during work planning system design. In addition, the agency did not conduct sufficient integrated systems testing to identify and fix significant errors.

During the migration, the time and labor system transmitted previously deleted Traveler Cost Activity Codes back into the supporting system interfaces, thereby causing unreliable data to exist within the Replacement Reactor Program SystemLicensing Module. Technical Specifications Branch staff use the Cost Activity Codes, Enterprise Project Identifiers, and docket numbers for Traveler work planning and review.

After the migration, the Technical Specifications Branch and responsible system owners did not establish sufficient quality assurance oversight processes for staff monitoring of Cost Activity Codes use, such as management checks for user error. Moreover, the agency did not establish sufficient quality assurance processes for billing verification.

Such processes would have included requirements for multiple individuals to verify that correct codes are billed and sent to the Technical Specifications Task Force.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications The NRC Master Data Management Executive Steering Committee is addressing the staff hour discrepancies and billing misallocations, among other issues. The Committees corrective action plan includes tasks to address the staff hour discrepancies and billing misallocations, but these actions are not yet complete.

Why This Is Important Unreliable Data Impairs Program Monitoring and Resource Management Unreliable data may impair program monitoring and resource management, and requires additional NRC and industry resources to identify and fix errors. Managers need reliable Traveler review staff hours to better monitor the staffs progress and make informed decisions about resource allocation. Additionally, efforts to address misallocated billing requires resources that NRC and industry could expend on higher-priority mission-related tasks.

Recommendations OIG recommends that the Executive Director for Operations

4. Complete corrective action on open Master Data Management Executive Steering Committee identified items that affect the Traveler modification process.
5. Identify and communicate Technical Specifications Branch Traveler modification process user needs.
6. Incorporate Technical Specifications Branch Traveler modification process user needs and terminology into work planning and relevant systems.
7. Complete implementation of quality assurance measures to address oversight of Cost Activity Code use.
8. Implement quality assurance measures to address billing verification oversight.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications IV. CONSOLIDATED LIST OF RECOMMENDATIONS OIG recommends that the Executive Director for Operations

1. Establish Technical Specifications Branch knowledge management requirements relative to agency and office knowledge management policy.
2. Implement Technical Specifications Branch knowledge management procedures.
3. Finalize and implement the revised LIC-600.
4. Complete corrective action on open Master Data Management Executive Steering Committee identified items that affect the Traveler modification process.
5. Identify and communicate Technical Specifications Branch Traveler modification process user needs.
6. Incorporate Technical Specifications Branch Traveler modification process user needs and terminology into work planning and relevant systems.
7. Complete implementation of quality assurance measures to address oversight of Cost Activity Code use.
8. Implement quality assurance measures to address billing verification oversight.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications V. AGENCY COMMENTS An exit conference was held with the agency on June 11, 2018. After reviewing a discussion draft, agency management provided comments that have been incorporated into this report, as appropriate. As a result, agency management stated their general agreement with the findings and recommendations in this report and opted not to provide formal comments for inclusion in this report.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications Appendix OBJECTIVE, SCOPE, AND METHODOLOGY Objective The audit objective was to assess the effectiveness and efficiency of NRCs process for modifying Standard Technical Specifications and communicating these modifications to staff and licensees.

Scope The audit focused on the effectiveness and efficiency of NRCs process for modifying Standard Technical Specifications and communicating these modifications to staff and licensees. We conducted this audit from October 2017 through April 2018 at NRC headquarters in Rockville, Maryland.

Internal controls related to the audit objective were reviewed and analyzed.

Methodology OIG reviewed relevant criteria for this audit, including Atomic Energy Act of 1954, as Amended.

10 Code of Federal Regulations 50.36, Technical specifications.

Government Accountability Office, Standards for Internal Control in the Federal Government, GAO-14-704G.

NRCs Principles of Good Regulation.

SECY-15-0135, Annual Update of the Risk-Informed Activities Public Website.

LIC-101, License Amendment Review Procedures.

LIC-600, Review of Technical Specifications Task Force (TSTF)

Travelers and Creation of "CLIIP" Model Applications.

Management Directive and Handbook 4.4, Enterprise Risk Management and Internal Control.

To understand NRCs process for modifying and communicating Standard Technical Specifications, OIG interviewed NRC management and staff, as well as industry clients and stakeholders. OIG interviewed NRC 17

Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications management and staff from NRR and, in particular, staff within the Technical Specifications Branch who review and approve Standard Technical Specifications. OIG observed an NRC staff demonstration of the Replacement Reactor Program SystemLicensing Module. OIG also analyzed data within the Replacement Reactor Program System Licensing Module pertaining to 11 Travelers, current as of October 24, 2017. OIG also reviewed draft training documents created for knowledge management purposes within the Technical Specifications Branch. OIG attended a Technical Specifications Task Force public meeting to observe communication between the NRC and licensees on proposed Technical Specifications amendments.

Industry stakeholders at EXCEL Services Corporation provided insight on the process for modifying and communicating Standard Technical Specifications. OIG spoke with personnel and analyzed documentation provided for additional information regarding this topic.

We conducted this performance audit in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives.

Throughout the audit, auditors considered the possibility of fraud, waste, and abuse in the program.

The audit was conducted by Paul Rades, Team Leader; Vicki Foster, Audit Manager; Timothy Wilson, Senior Management Analyst; Ebaide Esoimeme, Auditor; Curtis Browne, Auditor; and John Thorp, Senior Technical Advisor.

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Audit of NRCs Process For Modifying and Communicating Standard Technical Specifications TO REPORT FRAUD, WASTE, OR ABUSE Please

Contact:

Email: Online Form Telephone: 1-800-233-3497 TTY/TDD: 7-1-1, or 1-800-201-7165 Address: U.S. Nuclear Regulatory Commission Office of the Inspector General Hotline Program Mail Stop O5-E13 11555 Rockville Pike Rockville, MD 20852 COMMENTS AND SUGGESTIONS If you wish to provide comments on this report, please email OIG using this link.

In addition, if you have suggestions for future OIG audits, please provide them using this link.

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