ML17291A829

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Insp Rept 50-397/95-07 on 950306-27.No Violations Noted. Major Areas Inspected:Recent Operational Events,Control Room Operations & Various Operational Areas
ML17291A829
Person / Time
Site: Columbia Energy Northwest icon.png
Issue date: 06/01/1995
From: Chamberlain D
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To:
Shared Package
ML17291A828 List:
References
50-397-95-07, 50-397-95-7, NUDOCS 9506120018
Download: ML17291A829 (42)


See also: IR 05000397/1995007

Text

l4

gi

ENCLOSURE

U.S.

NUCLEAR REGULATORY COMMISSION

REGION I V

Inspection

Report:

50-397/95-07

License:

NPF-21

Licensee:

Washington

Public Power Supply System

3000 George

Washington

Way

P.O.

Box 968,

MD 1023

Richland,

Washington

Facility Name:

Washington

Nuclear Project-2

(WNP-2)

Inspection At:

WNP-2 site near Richland,

Washington

Inspection

Conducted:

March 6-27,

1995, with further inspection

in the

NRC

offices through

June I,

1995

Inspectors:

W.

D. Johnson,

Chief, Project

Branch

A

J.

F. Ringwald, Senior Resident

Inspector

W.

C. Walker, Resident

Inspector

Approved:

wig t

.

C

am er ain,

C ie

,

roJect

Branc

Date

Ins ection

Summar

Areas

Ins ected:

Special,

announced

inspection of recent operational

events,

control

room operations,

and various operational

areas.

In addition", followup

of Augmented

Inspection

Team Report 50-397/95-13

was performed in the

NRC

offices.

Results:

Teamwork between

departments

was lacking'perations

was not

a

demanding

customer,

but more of a service organization.

Information

exchange

between

departments

was ineffective in some

cases

and

inefficient in other cases.

Teamwork within operations

was inconsistent.

Operators

performed

actions without informing other crew members.

Communications

in the

control

room were complicated

by the background

noise level.

Crew

briefings prior to plant evolutions

were

used inconsistently

by

different crews.

9506i200i8 950602

PDR

ADQCK 05000397

8

PDR

0

~

The control

room supervisor

was unable to devote his full attention to

oversight of operators.

His desk faced

away from the reactor operators

He was overburdened

with maintenance

coordination

and other

administrative duties during the day shift.

~

Attention to detail, self-checking,

and

independent verification all

need significant improvement,

as indicated

by numerous

examples.

~

Implementation of the clearance

order program

needs

immediate

improvement.

Corrective actions for incidents

have

sometimes

been

narrowly focused.

Repetitive errors

have not been

taken seriously

by

the plant staff or by management,

leading to the chance of more errors,

possibly resulting in personnel

injury or equipment

damage.

~

Some events

have not been thoroughly evaluated.

Examples

include the

lock seal

which was missing

from a service water valve, repetitive

clearance

order problems,

and the failure to initiate

a problem

evaluation

request for the half-scram of February

23.

~

Schedule

pressure

may have contributed to certain events,

such

as the

failure by instrumentation

and control personnel

to properly restore

the

main steam

leakage control

system

instruments

and the

mode change with

an inoperable

vacuum breaker.

~

Operability determinations

need

improvement.

The improper operability

determination for an intermediate

range monitor had

no sound technical

basis

and indicated

a lack of a questioning attitude

by operators,

engineers,

and management.

~

The work control process

did not properly support operations.

The

process

did not adequately

control the status

of the main steam

leakage

control

system.

During the spent fuel pool cooling system outage,

operations

was in the position of expediting maintenance

work.

The many

control

room deficiencies

and operator work-arounds

indicate

a lack of

priority on these

items.

Summar

of Ins ection Findin s:

Ten apparent

v'iolations were opened:

397/9507-01

(Section 3.1)

397/9507-02

(Section 3.3)

397/9507-03

(Section 3.4)

397/9507-04

(Section 3.5. 1)

397/9507-05

(Section 3.5.3)

397/9507-06

(Section 3.6)

397/9507-07

(Section 3.7.1)

397/9507-08

(Section 3.7.2)

397/9507-09

(Section 3.8)

397/9507-10

(Section 3.8).

Attachment:

Attachment

Persons

Contacted

and fxit Meeting

DETAILS

1

PLANT STATUS

The plant'was

operating

at power during the March 6-14,

1995, on-site

phase of

this inspection..

2

BACKGROUND

A number of events

occurred during the first 2 months of 1995 at

WNP-2

involving operators

and plant operation.

Since the

NRC staff places

very high

importance

on the proper conduct of operations,

this reactive inspection

reviewed

a number of these

events

in detail,

in order to determine if common

causes

existed

and, if so,

what that meant with regard to the proper conduct

of operations

at WNP-2.

In addition, this inspection

evaluated

operations

and

operational

interfaces.

After the on-site

phase of this inspection,

an

operational

event occurred

on April 9,

1995.

An Augmented

Inspection

Team was

dispatched

to review the facts surrounding

the improper operation of the

reactor water cleanup

system

by

a control

room supervisor.

The

NRC Office of

Investigations

also conducted

an investigation of the event

because

of the

potential willful nature of the apparent

procedure violation involved.

3

FOLLOWUP OF

EVENTS

3. 1

Im ro er 0 eration of Reactor

Water Cleanu

S

salem

On April 9,

1995,

the

WNP-2 plant staff were conducting operations

to prepare

the facility for restart following a plant trip which had occurred

on April 5.

At approximately

1:45 a.m.,

the control

room supervisor

opened

Valve RWCU-V-31,

a bypass

valve around

the reactor water cleanup

system

letdown line flow restricting orifice.

The valve was operated

in such

a way

that the valve position indication indicated that the valve was closed.

The

valve was

open sufficiently to allow approximately

10-20 gallons per minute

flow through the valve to help control reactor vessel

level.

Reactor coolant

system pressure

was approximately

215 psig when the valve was initially

opened.

The system operating

procedure

contained

a caution that prohibited

opening

Valve RWCU-V-31 when reactor coolant

system pressure

was

above

125 psig.

This statement,

in

a box before Section 5.7,

Step

10, of

Procedure

2.2.3,

"Reactor Water Cleanup

System,"

Revision

20, stated

"CAUTION:

RWCU-V-31 shall not

be

open with Reactor pressure

GT [greater than]

125 psig,

to prevent overpressurization

of the

RWCU blow down piping."

A reactor

operator questioned

the control

room supervisor

regarding this action for two

reasons.

First.,

the operator felt that the supervisor manipulating the

controls

was contrary to management

expectations

regarding

supervisory

responsibilities.

Second,

he pointed out that operation of this valve was in

violation of the procedure

caution statement.

A second on-shift reactor operator

became

involved in the discussions

regarding

the plant conditions for operation of the bypass

valve.

Following a

discussion

between

both operators

and the supervisor,

the control

room

supervisor

twice consulted with the shift manager.

The supervisor

returned to

the control panels

and stated that the bypass

valve would remain open.

The

action

was not logged in the Control

Room Operator's

Log by any of the control

room operators.

Contrary to operations

program processes

and controls,

a

procedure'deviation

was not written, nor was

a problem evaluation

request

(PER) generated

by any of the control

room operators

to identify the

nonconformance

with procedures.

One of the operators

contacted

both the Nuclear Safety

Issues

Program

(employee

concerns

program)

and the assistant

operations

manager

on April 10,

1995,

about the apparent

procedure violation.

The licensee

started

an

investigation of the event

on April 10,

1995, after the assistant

operations

manager initiated

a

PER.

Following its initial investigation,

the licensee

removed

both the control

room supervisor

and the shift manager

from licensed

duties

and requested

in

a letter dated April 20,

1995, that the

NRC withdraw

the operator licenses for both individuals.

After reviewing the findings of the Augmented

Inspection

Team

and the

investigation report

(Case

Number 4-95-018) of the

NRC Office of

Investigations,

the inspectors

confirmed that action of the control

room

supervisor

in allowing Valve RWCU-V-31 to remain

open contrary to the caution

statement

before Section 5.7,

Step

10, of Procedure

2.2.3,

"Reactor Water

Cleanup

System,"

Revision

20,

was

an apparent deliberate violation

(397/9507-01).

3.2

Reactor

Over ower Event

On January

26,

1995, at 2:55

pm,

a reactor operator discovered

that reactor

power reached

3333 megawatts

thermal, slightly greater

than the licensed

power

limit of 3323 megawatts

thermal.

The licensee

determined

the cause of the

overpower excursion

to be the failure of licensee

personnel

to manually

initiate the Eight-Hour Average Calculation

Program following scheduled

maintenance

on the advanced

neutron noise analysis

(ANNA) backup computer.

At

the conclusion of the maintenance,

technicians initially failed to properly

restart

the

ANNA backup computer.

This caused

the

ANNA computer to stop

functioning at approximately 9:40 a.m.

The technicians

subsequently

succeeded

in restarting

both computers;

however,

they did not

know that the restart

process

failed to restart

the Eight-Hour Average Calculation

Program.

This

caused

the date/time

stamp

and certain portions of the overview display to

display outdated

information from the time the

ANNA computer

stopped.

The

overview display presented

more than

70 pieces of information related to

reactor operations.

The top left section of the display contained six columns

of data representing

the 1-minute,

15-minute, l-hour, 4-hour, 6-hour,

and

8-hour displays of core power,

percent

power,

core flow, percent

core flow,

generator

output,

and the begin time for the averaging interval.

While the

1-minute average

power display continued to provide accurate

information, the

15-minute,

I-hour, 4-hour, 6-hour,

and 8-hour columns displayed

outdated

information

A second

computer display of reactor

power, called the real

time graphic

display of power level,

was located at the shift engineer's

desk.

This

display presented

a trend line of instantaneous

reactor

power in green lines

when reactor

power was below,

and in red lines

when above,

100 percent

power.

This display,

including the date/time

stamp,

also stopped

updating

when the

ANNA and

ANNA backup

computers

stopped.

After shift turnover,

the reactor operator

noted that the 1-minute average

power indication indicated

a higher power level than normal.

The operator

initiated

a computer

power trend display different than the display most other

reactor operators

used.

This display indicated that the reactor

was operating

at above

100 percent

power.

The operator

immediately initiated

a

recirculation

pump flow reduction to reduce

power.

During interviews with the

operator,

the inspectors

learned that this immediate action occurred prior to

the reactor operator notifying the control

room supervisor or anyone else in

the control

room of the problem.

The inspectors

concluded, that the operator's

action without informing other crew members

was

an example of weak operations

crew communications

and teamwork.

The licensee initiated

PER 295-052

and

formed

an incident review board to

evaluate

the event.

The licensee

determined that this event

stemmed

from two

root causes.

The first was the failure of the overview display to clearly

indicate

when

a partial loss of operability exists.

The second

was the

failure of operators

to recognize that the expected

response

was not obtained

following recirculation flow changes

intended to increase

reactor

power.

During the

PER investigation,

the licensee

determined that the reactor

operator

attempted

to increase

reactor

power slightly and noted the expected

change

in the 1-minute average

display but no change

in the other longer time

averages

of reactor

power.

The operator discussed

this concern with the shift

engineer

who looked at the "frozen" indications

on both the real time graphic

display of power level

on the shift engineer's

desk

and the overview display

at the reactor operator's

desk

and assured

the reactor operator that the

indications

were satisfactory.

The only completed corrective action

as of

March 13,

1995,

was

an operations

manager briefing regarding plant inputs

and

responses.

The licensee

scheduled

the remaining corrective actions to be

complete

by June

1,

1995.

These

included

a modification to the overview

display

and system health display, revision to the shift engineer

qualification to include more computer training, additional evaluations,

completion of Minor Modification 93-0273 to add additional monitoring at the

control

room supervisor station,

requiring the printing and verification of

the overview display

as part of the daily status

package

and shift turnover,

formalization of responsibilities

and procedures

to shutdown

and reboot the

ANNA computers,

and replacing

memos

and other informal instructions to the

shift engineer with official instructions.

The i'nspectors

concluded that the magnitude of the overpower event represented

no safety concern.

The inspectors

further concluded that the reactor operator

and shift engineer

were inattentive to the computer displays

at their

operating stations.

The inspectors finally concluded that the licensee's

PER

investigation

and corrective actions

were adequate.

3.3

Service

Water Valve Not Pro erl

Lock-Sealed

On February

7,

1995,

the inspectors

found that SW-V-128A,

a throttle valve in

the service water line to the containment air cooling aftercooler,

was not

lock-sealed

in the throttled position

as required

by licensee

procedures.

The

inspectors

noted the broken lockwire seal

near the valve handwheel.

The

inspectors notified the shift manager,

who initiated

PER 295-0087.

Following notification of this deficiency,

the licensee

took immediate

corrective action to return to full compliance.

The licensee

placed

a

new

lock seal

on the valve.

The licensee

performed

Sur'vei llance

PPM 7.4.7. 1. 1. 1,

"Standby Service

Water Loop A Valve Position Verification," Revision

18,

verified Valve SW-V-128A to be locked-sealed

in its throttled position

and

found no additional discrepancies.

To attempt to quickly identify the

apparent

root cause of this event,

the licensee

checked

clearance

orders

and

work orders

and found no documented

evidence that the valve had

been

repositioned

or the lockseal

cut.

The licensee

performed

no further

investigative actions

by the

end of the inspection period.

Surveillance

PPM 2.4.5,

"Standby Service

Water System,"

Revision 26,

Attachment 6. 1 required the position of Valve SW-V-128A to be throttled per

Surveillance

PPM 7.4.7. 1. 1. 1.

Paragraph

7.2,

Step

7, of this procedure

required personnel

to verify that Valve SW-V-128A was 'sealed

in the throttled

position foll'owing final flow adjustment.

The failure to maintain Valve

SW-V-128A lock-sealed

in its throttled position is

an apparent violation of

Technical Specification 6.8. 1

(397/9507-02).

On January

30,

1995,

the inspectors

noted that the licensee initiated

a

troubleshooting

plan

on Valve CAC-TCV-4A, downstream of Valve SW-V-128A.

Following the troubleshooting

plan,

the licensee

repaired

Valve CAC-TCV-4A,

per Work Order Task

(WOT) TF9101.

When the maintenance

was complete,

the

licensee

performed surveillance

procedures

to verify proper operation of the

containment air cooling system,

including service water flows through the

system.

The inspectors

also noted that the licensee

had not interviewed

any

of the personnel

involved in performance of the troubleshooting,

repair,

or

retesting of Valve CAC-TCV-4A.

The inspectors

concluded that the likely cause of the event

was improper

restoration

from maintenance

or testing of Valve CAC-TCV-4A.

The inspectors

also concluded that the licensee

had not performed

a sufficiently thorough

investigation into the root cause of the event.

Since this valve was in the

immediate vicinity of maintenance activities, the inspectors

further concluded

that operations failed to ensure that the system

was properly restored

following extensive

maintenance.

The inspectors finally concluded that, while

this event

had minor technical

safety significance, it was considered

potentially significant because it indicated t hat the licensee

did not

adequately

evaluate

the root ca'use

and, therefore,

could not effectively take

corrective actions to prevent recurrence.

3.4

Valve Not in Position

Re uired

b

Clearance

Order

On February .8,

1995,

the resident

inspectors

noted that the control

room

handswitch for Containment Air Cooling Valve CAC-FCV-4A was in the

AUTO

position.

At the time, Clearance

Order 95-02-0005

was in effect.

Tag

1 of

this danger clearance

authorization

required

the valve handswitch to be in the

closed position

and

was attached

to the handswitch.

A licensed operator

had

attached

the clearance

tag to the handswitch.

An equipment operator

had

independently verified that the operator properly attached

the tag

and that

the handswitch

was positioned

as required

by the clearance

order.

The

operators'ailure

to position the handswitch

as required

by the clearance

order is

an apparent violation of Technical Specification 6.8. 1 (397/9507-03).

The licensee initiated

PER 295-090 to review this event.

The permanent

disposition of the

PER was

approved

on March 4,

1995.

The evaluation

concluded that the event

was caused

by failure to self-check

and inattention

to detail.

Corrective actions

included counseling of the involved operators

and placing letters

in their files.

The individuals were coached

on the

management

expectations

for implementing clearance

orders

and the potential

consequences

of clearance

order errors.

Although the resolution

noted that

there

was generic

impact in that self-checking errors continue to be

an issue

in the operations

department,

no generic corrective actions

were proposed

by

the licensee for this event.

In view of the fact that clearance

order errors

continued to occur at

an elevated

frequency after this event,

the team

concluded that licensee

management

missed

an opportunity to take effective

generic corrective action.

The inspectors

concluded that the failure of operators

to position the

handswitch

in the position required

by the clearance

order represented

inattention to detail.

In addition,

the failure of the equipment operator to

identify the error represented

a failure of the independent verification

process.

The inspectors

further concluded that the failure of operators

to

properly implement the clearance

order represents

a real potential for a

serious

personnel

injury or significant damage to safety-related

equipment

as

a result of a clearance

order error.

The inspectors finally concluded that

the management

response

to this error, which included rationalizing the event

as insignificant based

on duplicate protection

from fuse removal

and excluding

any generic corrective actions,

indicated

an attitude where clearance

order

errors

were not considered

seriously

and

a certain level of such errors

was

tolerated.

3.5

Loss of Wetwell to Dr well Vacuum Breaker Indication

On February

14,

1995, operators

entered

a 2-hour action statement

required

by

Technical Specification Action Statement

3.6.4. l.d.2, twice as

a result of

several

errors

associated

with the work control

and clearance

order process.

3.5.

1

Inadequacy of the Clearance

Order

On February

14,

1.995,

the clearance

order review committee provided Clearance

Order 95-02-0075 for electricians

to replace rear disk indication

Relay CVB-RLY-V/1EF/R3.

The clearance

required operators

to pull one fuse,

E-FUSE-VB2-TBBIF3.

After the electricians

accepted

the clearance

order

and

proceeded

to Relay Panel

VB-I, they noticed that the CVB-RLY-V/1EF Relays

R3,

R4,

R8,

R9,

and

R10 were all still energized.

The electricians

returned to

the control

room and informed the control

room supervisor.

The electricians

also indicated that they had lifted leads

on these

relays while energized

in

the past

and would not object to doing

so again.

After discussing this with

the shift manager

and the electrical

supervisor,

the shift manager

decided to

proceed with the relay replacement

with the relays still energized.

The clearance

order stated that the purpose of the clearance

order was to

remove

and replace

the position indication relay for front Disk CVB-V-1EF.

The inspectors

reviewed Drawing 22E042

and noted that it clearly showed this

relay getting

power from Fuse

F3 in Relay Panel

VBI and from Fuse

F31 in Relay

Panel

VB2.

Despite

a second

level review,

a control

room tagging reactor

operator review,

and

a control

room supervisor

review, the licensee

never

identified this error clearly.

Procedure

1.3.8,

"Danger Tag Clearance

Order,"

Revision 22,

Step

6. 11.2.a,

stated

"The Shift Manager

Ensures

the Clearance

Order provides

the safe conditions necessary

for the protection of personnel."

Step

6. 11.2.b.

stated

"The Shift Manager

Ensures

the clearance

order is

adequate

for the tasks

and hazards

involved."

The failure of the shift

manager to ensure that the clearance

order

was adequate

to remove

power from

Relay CVB-RLY-V/1EF/R3 is

an apparent violation of Technical Specification 6.8. 1 (397/9507-04).

The operators

and electricians failed to recognize

the significance of a

clearance

order that did not provide adequate

protection for the electricians.

The immediate

response

by the electricians,

that they had

and could perform

this work with the relays energized,

may have distracted

the operators

from

this concern.

It does not,

however,

explain why the operators,

electricians,

and electrical

supervisor all failed to consider this clearance

order error as

a significant problem to be resolved prior to continuing work.

The inspectors

asked

the electrician if this type of error had occurred previously.

The

electrician

acknowledged

being personally

involved in three prior instances

of

clearance

order errors during the past

5 years

and estimated that there

had

been

perhaps

a total of twice that

many in the

same time frame affecting all

electricians

in the shop.

The electrician stated that this number of

clearance

order errors

was "not that many."

The inspectors

considered

this to

be

a very high rate of clearance

order errors

and concluded that this failure

to take clearance

order errors seriously represents

a very real potential for

a serious

personnel

injury or significant damage to safety-related

equipment

as

a result of a clearance

order error.

-10-

3.5.2

Decision to Continue

Work - First Action Statement

Entry

After removing

Fuse

E-FUSE-VB2-TBBIF3, the control

room lost front disk

indication of wetwell to drywell Vacuum Breaker

1EF.-

After completing the

process

for approving electrical

work on energized

equipment,

the electricians

cautioned

the operators

that replacing this relay energized

would cause

them

to lose

vacuum breaker position indication for Vacuum Breaker

1EF.

The

operators

acknowledged this

and the electricians

proceeded

to Relay

Panel

VB-1.

Prior to de-terminating

leads

from the relay,

the electricians

contacted

the control

room and again

reminded

them that,

as

soon

as they

de-terminated

this relay,

the control

room would lose indication for Vacuum

Breaker

1EF.

Operators

acknowledged this

and agreed that they should

proceed

with the work.

The electricians

began

removing the leads for

Relay CVB-RLY-V/1EF/R3 and,

as

soon

as it was disconnected,

the control

room

lost rear-disk indication for Vacuum Breaker

1EF.

This surprised

the

operators

who had expected this action to cause

the loss of front disk

indication, which was already deenergized

by the pulled fuse.

Operators

entered

the 2-hour action statement

required

by Technical Specification

Limiting Condition for Operation

(LCO) 3.6.4.

1 for loss of both front and rear

disk indications.

The shift manager directed the electricians

to restore

the

disturbed circuitry immediately.

Since the electricians

had the relay nearly

de-terminated

and would have taken approximately the

same time to re-terminate

the original relay or terminate

the

new relay, they installed the

new relay

with the shift manager's

permission.

This restored

indication to the rear

disk of Vacuum Breaker

1EF,

and operators

exited the 2-hour Technical

Specification Action Statement

3.6.4.1.

The inspectors

reviewed the

WOT SV62

01

and noted that the completed

work ord'er documentation

failed to

acknowledge that there

had

been

a clearance

order problem despite

the fact

that the clearance

order field on the first page identified that

a clearance

order was required for this work.

The inspectors

concluded that, despite

the

discovery of a -clearance

order error in the preparation for this work,

and

despite

warnings

from the electricians that indication would be lost once the

relay was disconnected,

operators still inadvertently entered

the 2-hour

Technical Specification action statement.

The inspectors

further concluded

that communication

between

operators

and electricians relied

on inaccurate

assumptions.

The inspectors finally concluded that the operations staff had

sufficient information to have anticipated

and prevented this unnecessary

entry into the 2-hour Technical Specification action statement

but failed to

evaluate this information sufficiently to understand

the impact

and failed to

request

adequate

support

from the work planning organization

to prevent the

action statement

entry.

3.5.3

Independent

Verification Error

Later the

same

day,

the clearance

order review committee provided Clearance

Order 95-02-0076,

which correctly specified

the proper fuses to deenergize

Relay CVB-RLY-V/1EF/R4.

As operators

hung this clearance,

they first removed

,

Fuse

E-FUSE-VBI-TBIAF3, which deenergized

the relays for the wetwell to

drywell Vacuum Breaker

1EF rear-disk indication.

When operators

attempted

to

remove

Fuse

E-FUSE-VB2-TBBIF31, they removed

Fuse

E-FUSE-,VB2-TBBIF3-1 instead,

0

-11-

which deenergized

the relays for the

Vacuum Breaker

1EF front-disk indication.

When the inspectors

questioned

the operator

who pulled the wrong fuse,

the

operator

said that the labeling

was poor, but they believed that they had the

right fuse

because

the labelling suggested

a pattern

not clearly marked.

The

operator also stated that,

because

of the close similarity between

F31

and

F3-1,

they assumed

that the labeling

was incorrect

and that they.had

identified the correct fuse.

Operators

again entered

the 2-hour action

statement

required

by Technical Specification

LCO 3.6.4.

1 for loss of both

front and rear-disk indications.

The shift manager

contacted

the operators

hanging the clearance,and

directed

them to restore

the fuse.

This again

restored

indication to the front disk of Vacuum Breaker

lEF,

and operators

exited the 2-hour Technical Specification Action Statement

3.6.4. 1.

The

inspectors

concluded that the failure of operators

to stop

and clarify their

questions

regarding

whether they were pulling the correct fuse represented

a

willingness to rely on conjecture

and

an unwillingness

on the part of the

operators

to take the time to resolve their questions prior to proceeding with

hanging the clearance.

Procedure

1.3.8,

Step 6. 12.2.c,

required the operators

to resolve the difference

between

the

name or label

on the clearance

order

with the equipment field label with the shift manager

before

hanging the tag.

The failure of the operators

to resolve this difference prior to removing the

fuse is an apparent violation of Technical Specification 6.8. 1 (397/9507-05).

The operations

manager,

shift manager,

and control

room supervisor

provided

similar responses

regarding mitigating factors involved in the

operators'rror.

This suggests

that operators

were not expected

to notice

and

distinguish

between

a fuse designation of F31

and F3-1.

This further suggests

that operators

were not expected

to stop

and get their confusion resolved

prior to pulling

a fuse.

The fact that operations

management

accepted

the

operators'ationalization

demonstrates

that operations

management

did not

expect operators

to perform in

a manner to prevent this occurrence.

3.5.4

Licensee

Corrective Actions

The licensee initiated

PER 295-0106

and convened

an incident review board.

The incident review board determined that the electrical

supervisor called the

control

room prior to the work to ask if the clearances

were hung.

During

this discussion,

the clearance

order reactor operator told the electrical

supervisor that the relays would be worked

one at

a time to prevent losing

front- and rear-disk indications at the

same time.

The inspectors

determined

that, if this discussion

had

been

adequately

questioning,

the problem with the

incorrect clearance

order would have

been prevented.

The incident review

board did not address

poor communication

in their conclusions

or

recommendations.

The incident review board noted that, while it did not cause

a problem in this case,

the clearance

order preparer

used

a procedure that

was

not

a top-tier drawing in the preparation

and review of these

clearance

orders.

The incident review board noted that the clearance

order procedure

required

the

use of top-tier drawings

when available,

but did not address

this

issue

in the conclusions

or recommendations.

The incident review board noted

that the clearance

order procedure

did not address

how the control

room

tagging reactor operator

was to perform the clearance

order review.

While the

-12-

incident review board stated that the cause of the event

was the Failure of

the control

room tagging reactor operator to identify the clearance

order

error,

the incident review board

recommendation

vaguely

recommended that,

expectations

should

be communicated

regarding

how to perform the second

level

review and failed to address

the procedure

inadequacy.

The inspectors

concluded that, while the incident review board identified good issues

related

to the event,

the issues

did not get carried forward in the incident review

board conclusions

and recommendations.

The final

PER evaluation

was not

available for the inspector's

review during this inspection.

Therefore,

the

licensee's

overall corrective actions

could not

be evaluated for this event.

3.6

Turbine-Reactor Tri

due to

Im ro er Turbine Testin

On February

18,

1995, operators

selected

and held the turbine reset lever

versus

the front standard test lever, during monthly turbine valve

surveillance testing,

causing

a turbine trip and

a subsequent

reactor trip.

Plant Procedures

Manual

"Main Turbine Generator,"

Revision 23, required

operators

to hold the front standard test lever in the test position.

When

operators

performed the auto stop solenoid trip test,

the turbine tripped

causing

a reactor trip.

The licensee initiated

PER 295-0115

and convened

an

incident review board to perform

an investigation into the event.

The

NRC

inspectors

performed

a followup assessment

of this event since previous errors

in self-checking

had

been identified in other

NRC inspections.

The assessment

consisted

of reviews of the

PER

and incident review board report

and

discussions

with selected

supply system personnel.

The supply system's

investigation of this issue identified the

following:

(I) insufficient self-checking

and communication

between

the

equipment operator

and the shift support supervisor

caused

an incorrect lever

to be selected

for turbine testing, resulting in

a turbine

and reactor trip;

(2) labeling for the two levers

on the front turbine standard

was inadequate;

and

(3) participation of the shift support supervisor

in performing

a portion

of the test

removed

him from the supervisory oversight role.

Some of the

licensee's

followup actions

included:

improving the labeling for the levers;

additional self-checking training to reemphasize

sensitivity for conditions

which are believed to be routine;

addressing

expectations

of supervisory

personnel

participating in equipment manipulations;

and review all personnel

errors over the last

6 months.

The inspectors

noted that the licensee's

efforts to evaluate

the root cause of

the, turbine trip were good.

Based

on the inspectors

review, it appeared

that

a significant contributor to the turbine trip was the failure of the

supervisor to adequately

perform

an oversight function.

The inspectors

concluded that the licensee's

failure to follow

Procedure

2.5.7, specifically Step

5 of Section 5.9. I, which directs the

operator to position the Test lever for turbine testing,

was

an apparent

violation of Technical Specification 6.S.I

(397/9507-06).

-13-

3.7

Ino erable

E ui ment Durin

Mode Chan

es

The inspectors

reviewed

two recent

instances

of mode changes

being performed

without operable

systems

required

by Technical

Specifications.

3.7.

1

Main Steam

Leakage

System

Inoperable

During

a Mode Change

On February

21,

1995,

the licensee

identified that certain

main steam

leakage

control

system

instruments

were valved out of service

when operators

entered

Mode

2 earlier that day at 1:54 p.m.

The licensee initiated Work

Order NF-1401

on February'9

to troubleshoot

the position indication for

Excess

Flow Check Valve PI-EFC-XISA.

To facilitate troubleshooting

on

February

20, the craft supervisor initiated

a portion of Plant

Procedure

7.4.6.3.4.1B,

"Testing Excess

Flow Check Valves For Main Steam

Leakage Control," to remove

Instruments

MSLC-PIS-7A, MSLC-PIS-70A,

MSLC-PT-6A,

and

MSLC-PT-12A, from service.

The control

room log indicated that personnel

commenced

the surveillance

procedure

at 9: 12 p.m.

Test performers

placed

test-in-progress

tags

on the affected control

room indication

and annunciator.

On February

21, the original indication problem

had not been resolved

and

management

decided to terminate

the job.

Due,to communications failures,,the

day-shift craft supervisors

were not aware that the surveillance test

procedure

had

removed

several

instruments

from service.

Workers exited the

job without restoring the instruments

to service,

leaving the main steam

leakage

control

system inoperable.

At 1:54 p.m.,

Mode

2 was entered with this

system inoperable.

Operators failed to notice the open surveillance test

entry in the control

room log and the test-in-progress

tags.

This mode change

with the main steam

leakage

control

system

inoper'able is

an apparent violation

of Technical Specification 3.0.4 (397/9507-07).

The licensee initiated

PER 295-0128

on February

21.

The resolution of this

request

was not available while the

team

was

on site.

The team reviewed the

February

28,

1995, report

on this event performed

by an Incident Review Board.

This report noted several

failures to comply with administrative

and work

control procedures.

It pointed out that previously implemented corrective

actions

were not adequate

to assure

that procedures

would be followed and

recommended

additional

management

attention for additional corrective actions.

The inspectors

concluded that operators

were inattentive to operating details

in that they did not make

an entry in the Technical Specification

Inoperable

Equipment

Log when the surveillance test

was initiated, they performed

a mode

change without reviewing the control

room log for open surveillance test

entries,

and they failed to review control

room panel

status

and notice the

test-in-progress

tags prior to the

mode change.

The inspectors

also concluded

that this event represents

a lack of teamwork in that operations

was not

consulted to determine

the proper

sequence

for exiting the surveillance test

procedure

and craft turnovers did not communicate

the status of the

surveillance test procedure.

Operator turnovers

were inadequate

to

communicate

the status of the main steam

leakage

control

system to subsequent

shifts.

Craft personnel

and operators

did not verify proper

system

restoration

when the job was terminated.

The inspectors

further concluded

-14-

that workers did not follow the work control process

since the

use of the

surveillance test for troubleshooting

came

from the craft supervisor,

but did

not get documented

in the work order.

3.7.2

Suppression

Chamber

Drywell Vacuum Breaker

Inoperable

During

a Mode

Change

During

a control

room log review on February

23,

1995,

the resident

inspectors

identified that the plant transitioned

from Mode

2 to Mode

1 at 6: 19 p.m.

on

February

22.

At the time, the position indication for the rear disk of

Containment

Vacuum Breaker

CVB-V-1LM was inoperable

as the closed indication

had

been lost and the rear disk indicated

open following a power grid

disturbance

at 5:47 p.m.

The plant operators

entered

Technical Specification

Action Statement

3.6.4. I.c. at 5:50 p.m.

when panel

walkdown identified the

open indication.

The other

vacuum breaker of the pair was promptly verified

to be closed

as required

by the Technical Specifications.

These actions

were

properly logged in the control

room operator's

log.

After the

mode change,

Procedure

7.4.6.4. 1.2,

"Suppression

Chamber - Drywell Vacuum Breaker

Operability," was

commenced

at 8: 13 p.m. to close the rear disk.

The rear

disk was closed at 9:04 p.m.

and the surveillance test

was completed at

10:02 p.m.

At this time the action statement

of Technical Specification 3.6.4.1.c

was exited.

Performance

of a mode change while relying on the

provisions of Technical Specification Action Statement

3.6.4. I.c was

an

apparent violation of Technical Specification 3.0.4,

which requires that entry

into an

OPERATIONAL CONDITION shall not be

made unless

the conditions for the

LCO are

met without reliance

upon provisions contained

in the

ACTION

requirements

(397/9507-08).

The licensee initiated

PERs

295-0132

and 295-0136

on the

vacuum breaker

indication problem

and

on the improper

mode change,

respectively.

The first

PER was closed

by reference

to

PER 294-1060,

which had generated

work orders

to replace relays for the rear disk.

The second

PER was not resolved

when the

team left the site.

The team discussed

the event with the cognizant shift

manager.

Through these discussions,

the inspectors

determined that operators

entered

Mode

1 without reviewing the control

room log or the Technical

Specification

Inoperable

Equipment

Log.

The inspectors

were informed that the

startup

procedure

did not require operators

to review the Technical

Specification

Inoperable

Equipment

Log prior to entering

Mode

1.

The

inspectors

concluded that this represented

a missed opportunity for management

to communicate

expectations

which may have prevented this event.

The

inspectors

also noted that,

immediately prior to this mode change,

the

operability concerns

with intermediate

range monitors

as discussed

in

paragraph

3.8 of this report would have required the insertion of a half-scram

by 6:38 p.m. if operators

had not entered

Mode

1 by then.

Operators

were

aware of this requirement

and this

may have inserted

some

schedule

pressure

into an otherwise very busy shift

For example,

the diesel

generators

were

still running

as

a result of the earlier grid disturbance.

The inspectors

concluded that this improper

mode

change

was caused

by

inattention to detail

by the operating

crew.

Contributing factors were the

0

-15-

rapid pace of activities,

possib'je

schedule

pressure,

and failure to include

specific checks to be performed prior to mode changes

in the startup

procedure.

The improper

mode change

discussed

in Section 3.6. 1 above

had

occurred

the previous

day and operations

had

been

informed of the

PER (the

shift manager

had reviewed

PER 295-0128 at

1: 18 a.m.

on February 22), but this

previous event did not sufficiently raise

the sensitivity of operators

to

potential

mode

change

problems

to prevent this second

occurrence.

3.8

Intermediate

Ran

e Monitor 0 erabi lit

Issues

On July 22,

1994, during the startup

from the ninth refueling outage,

operators

noted erratic indications

on Intermediate

Range Monitors

E and

H,

which required repairs prior to power ascension.

Operators

again

noted

erratic indications

on several

intermediate

range monitors following the

reactor

scram

on February

18,

1995.

Operators

used the intermediate

range

monitors to monitor and record core neutron flux levels in the intermediate

range during reactor startups

and shutdowns.

The

WNP-2 reactor design

included intermediate

range monitors to generate

a trip signal to prevent fuel

damage resulting

from abnormal

operational

transients

that

may occur while

operating

in the intermediate

power range.

The

WNP-2 reactor

design

incorporated eight intermediate

range monitors

(A

through H).

Two groups of four of the intermediate

range monitor channels

[(A, C,

E,

and

G)

and

(B, 0,

F,

and H)] provided two protection

system trip

channels,

A and

B, respectively.

WNP-2 Technical Specification 3.3. 1 applied

to the intermediate

range monitors.

The Technical Specifications

required the

reactor protection

system

(RPS) instrumentation

channels listed in

Table 3.3. 1-1 to be operable with the

RPS response

time shown in

Table 3.3.. 1-2.

Table 3.3. 1-1 required

a minimum of three operable

intermediate

range monitors per

RPS trip channel for Mode

2 and required

operators

to place

a trip channel

with fewer than three operable

intermediate

range monitors in the tripped condition within 12 hours1.388889e-4 days <br />0.00333 hours <br />1.984127e-5 weeks <br />4.566e-6 months <br />.

On March 9,

1995,

the inspectors

performed

an assessment

of the licensee's

activities concerning operability and reliability of the intermediate

range

monitors.

Based

on that assessment,

the inspectors

considered

the licensee's

efforts to be less

than adequate.

After the

scram of February

18,

1995,

the licensee

performed

a followup

assessment

of operability for Intermediate

Range Monitor E,

as documented

in

PER 295-0122.

The licensee

concluded that Intermediate

Range Monitor

E was

operable

but degraded.

The licensee

reached this conclusion

because it

appeared

to operate

properly following the reactor

scram

and passed

a channel

functional test.

On July 22,

1994,

the licensee

performed

a successful

channel

functional test

prior to the startup

from the refueling outage

because

the channel

functional

test did not check the cabling from the sensor to the preamplifier, but only

the signal

path from the preamplifier to the logic circuitry.

During the

startup,

operators

noted that all intermediate

range monitors except

E

-16-

indicated

an increasing

power level.

As

a result,

operators

declared

Intermediate

Range Monitor

E inoperable.

On July 26, the licensee

performed time-delay refractometry

on Intermediate

Range Monitor

E and located

an

open circuit at the

LEMO connector

in the

drywell.

Maintenance

personnel

had worked

on this connector during the

outage.

On July 26

and

27, the licensee

entered

the area

under the vessel

to

troubleshoot

and repair Intermediate

Range Monitors

E and

H.

After reviewing

the work scope,

the. licensee

decided

to repair Intermediate

Range Monitor H,

but decided

to not repair Intermediate

Range Monitor

E because its

LEMO

connector

was in

a high dose,

cramped, difficult-to-access

space.

Following the

scram

on February

18,

1995,

the licensee

did not perform time-

delay refractometry

again to attempt to recharacterize

the open circuit on

Intermediate

Range Monitor E.

The licensee

considered this monitor operable

based

on engineering

judgement

(as

a result of a satisfactory

channel

functional test,

which apparently

was incapable of identifying the problem

coming out of the previous refueling outage,

and its limited operation

following the reactor

scram).

As soon

as reactor

power entered

the

intermediate

range during the startup

on February

22,

1995, operators

again

declared

Intermediate

Range Monitor

E inoperable

since it did not indicate

an

increasing

power

as did the other intermediate

range monitors.

The inspectors

questioned

the system engineers

concerning

the operability

assessment

and the basis for concluding that Intermediate

Range Monitor

E was

operable with a

known open circuit following the refueling outage.

Specifically, the inspectors

were interested

in reviewing the data the

licensee

used to support operability of Intermediate

Range Monitor E.

After

reviewing the control

room strip chart recorder traces,

the inspectors

concluded that the information provided

by the traces

would not support the

engineers'perability

determination for Intermediate

Range Monitor E.

In response

to the inspectors

questions,

the licensee

performed

a followup

review and determined that Intermediate

Range Monitor

E had

been relied

on to

meet Technical Specification

requirements

during the reactor startup

on

February

22,

1995.

The operability assessment

performed

on February

20 had

incorrectly concluded that Intermediate

Range Monitor

E was operable.

Since

another intermediate

range monitor was also inoperable

in the

same trip

system,

this was

an apparent violation of Technical Specification 3.3. 1.

(397/9507-09).

Following the

scram

on February

26, the licensee initiated work on

Intermediate

Range Monitor

E under

WOT NF15-Ol

and discovered that the

workmanship

on the

LEMO connector

was not adequate.

The licensee

found that

the center

male electrode of the connector did not make reliable contact with

the female portion of the connector.

The licensee

concluded that this

occurred

due to the

cramped working space.'he

inspectors

noted that this

work had not been

observed

by quality control, principally because

the worked

occurred

in a high dose

area.

-17-

The inspectors

concluded that system engineering's

involvement with the

intermediate

range monitors

had

been

inadequate.

Neither of the two system

engineers

had

been

in containment to observe

any of the work during

Outage

R09.

They also

had not examined

any of the connectors

removed after

the

second

scram

on February

26,

even after they were considered

to be the

source of the noise problems.

Until recently,

the system engineers

had not

obtained

experience

from other operating boiling water reactors

to aid in

resolving

issues

associated

with the intermediate

range monitors

and source

range monitors.

The inspectors

reviewed the licensee's

troubleshooting

procedures

and determined that neither

management

nor engineering

provided

adequate

direction to the technicians

performing work under the reactor

vessel

on the intermediate

range monitors.

The systems

engineers

also completed

a deficient operability assessment

because

they lacked understanding

of critical operational

characteristics

of

the intermediate

range monitor system,

and they lacked

a questioning attitude

directed at

how the intermediate

range monitor could

be considered

operable

even

though it had not been repaired.

The inspectors

concluded that the

system engineers

failed to accurately

evaluate

the available data

and draw the

appropriate operability conclusion.

In addition,

management

failed to

independently

assess

the

adequacy of the engineering

judgement

used

in making

the operability asse'ssment.

In addition,

the licensee failed to initiate

a problem evaluation

request for

the half-scram that occurred at 7:23 a.m.,

February

23,

1995,

on trip

Channel

B,

as

recommended

by Procedure

PPM 1.3. 12.

The licensee's

staff,

including the operations

manager,

thought that the trip was due to spiking;

however,

the inspectors

determined that the most likely cause of this trip was

improper up-ranging

by the operator

and considered this to be

an additional

example of operators

not self-checking,

inattention to detail,

and inadequate

command

and control.

This example

may indicate reluctance

to understand

and

address

problems

as they occur.

In early March, the system engineer

was not

aware of this half-scram.

Had the licensee

taken the appropriate

action to

insert

a half-scram

on February

22

as required

by the Technical Specification,

the reactor would have tripped

as

a result of this half-scram

on February

23.

The failure to initiate

a problem evaluation

request

following the half-scram

on February

23,

1995, constituted

an example of an apparent violation of

10 CFR Part 50, Appendix B, Criterion XVI (397/9507-10).

4

OPERATIONAL AREAS

4.1

Administrative

S stems for Trackin

Safet -Related

0 erational Activities

The operator's

log and

LCO status

sheet

have

been

used to note

LCO entries,

but these

have not been consistently

checked prior to mode changes

as

indicated

by two recent Technical Specification 3.0.4 violations.

As

discussed

in paragraph

3.7.2 of this report,

the startup

procedure

did not

specifically list these

or the surveillance

log as needing to be checked prior

to mode changes.

The licensee

revised

Procedure

3. 1.2, "Plant Startup

From

Cold Shutdown,"

on February

27,

1995, to add

a review of the

LCO/INOP log,

a

-18-

review of the Surveillance

INOP log,

and

a panel

walkdown prior to entering

Mode 1.

Licensee

representatives

stated that other startup

procedures

were

under revision.

The inspectors

concluded that these

changes

to

Procedure

3. 1.2 represented

an

improvement.

The inspectors

also concluded

that the administrative

systems

for tracking safety-related

operational

activities have

been

weak.

4.2

Clearance

Order

Pro

ram

Recent errors

in both preparation

and implementation of clearance

orders

discussed

in Section

3 of this report indicate significant problems

in the

program.

During interviews,

licensee

personnel

expressed

the opinion that

a

certain

number of clearance

order errors

were inevitable.

An electrician

stated that only three clearances

which failed to deenergize

the circuit to be

worked

on in 5 years

was not many.

The

NRC staff expects

workers to sense

and

express

alarm whenever licensed

operators

approve

and

implement clearances

which fail to protect them.

While some clearance

order errors will occur,

the

response

from licensee

personnel,

including management,

directly affects

whether these errors

are accepted

as inevitable or unacceptable

based

on the

potential

hazard to personnel

and equipment.

The inspectors

concluded that

the management

view was that clearance

order errors

are inevitable.

The

inspectors

further concluded that this perspective

on these errors

has

directly contributed to the continuing problems

in this area.

The inspectors

finally concluded that there is

a real potential for serious

personnel

injury

or equipment

damage

as

a result of a clearance

order error as long as

management

views these errors

as inevitable

and fails to take effective

corrective action to improve the program implementation

and the site attitude

toward the importance of accurate

clearances.

4.3

ualit

of Shift Turnovers

The inspectors

observed

several shift turnovers.

Operators

completed

the

turnover checklists

and conducted

the control

board walkdowns

recommended

by

Operations

Instruction

19, "Shift Turnover," Revision

A.

The shift briefing

conducted

on March 9,

1995,

at

7 a.m.,

involved approximately

30 people, yet

the discussion

took place

in the control

room where the noise level

was very

high and speakers

did not raise their voices to compensate.

The inspectors

questioned

whether all briefing attendees

heard all of the briefing.

Additional briefings observed

on March

11

and

12,

1995 (Saturday

and Sunday),

involved less

than half the previous

number of people,

and the briefings were

more easily heard.

The inspectors

noted that the control

room supervisor

turnover

was

a very detailed

process.

On March 9,

1995, at 9:30 a.m.,

the

control

room supervisor turnover involved 25 discussion

items listed

on the

turnover checklist

and

an additional

32 items

on

a separate

handwritten sheet.

While some of the additional

32 items were also

on the turnover checklist,

the

oncoming control

room supervisor

asked

to keep the handwritten notes.

Since

most of the turnover items involved maintenance

activities

and status

rather

than direct operational

issues,

the inspectors

concluded that the control

room

supervisor

was heavily tasked

and distracted

from plant operations

by the

-19-

large maintenance

status

tracking workload.

The inspectors

concluded that the

control

room turnovers

were adequate,

but that the process

could

be improved.

4.4

0 erator Control of Plant

Parameters

The inspectors

found operators

generally

aware of plant parameters.

Operators

inconsistently

used briefings prior to conducting infrequent or abnormal

operating evolutions.

On March 9,

1995, operators

did not hold

a crew

briefing upon receiving

a high drywell pressure

alarm prior to sending

individuals to the field to investigate

or during venting to clear the alarm.

Also, operators

pulled control

rods to increase

power without initially

holding

a crew briefing.

On March

11,

1995, operators

did hold

a crew

briefing prior to initiating the downpower maneuver to search for condenser

air inleakage.

On, March ll, 1995,

operators

also held

a crew briefing prior

to inserting rods during the downpower maneuver.

Some

crews consistently

used

two-way communication while other crews did not or used

them in a manner that

appeared artificial.

On March 11,

1995,

the inspectors

noted that the reactor

operator

appeared

to receive direction from the lead reactor operator,

the

control

room supervisor,

and the shift manager.

This confusion of command

and

control raised questions

regarding

who the reactor operator reported to and

whether it might be possible for this varying work direction to result in

conflicting direction.

The inspectors

concluded that operators

were knowledgeable of and adequately

controlled plant parameters.

The inspectors

further concluded that

inconsistent

communications

in the areas

of crew briefings

and

command

and

control could lead to future operator control errors.

The control

room

supervisor

on the day shift was typically engrossed

in administrative

activities,

severely limiting his oversight of licensed operators.

4.5

Ade uac

of 0 erator

Lo s

The inspectors

found operator logs generally

adequate.

Inspector's

reviews of

logs,

Plant Procedures

Manual,

3. 1. 10,

"Operating

Data

and Logs,"

and direct

observation

indicated that logkeeping

was adequate;

however, certain

weaknesses

were observed.

On March

9 and ll, 1995,

the inspectors

performed

extended

observations

of control

room activities during the day shift, at

night,

and

on the weekend.

During

a time of heightened

awareness

in the

control

room due to

a high drywell pressure

alarm

on March 9, logkeeping

was

not maintained real

time in the actual

log book.

The control

room operator

responsible

for logkeeping

began taking logs

on

a piece of paper next to the

log book.

The operator did not log actual activities in the,control

room

until approximately

I hour after they occurred.

This appears

to be

a standard

practice

and

was observed

on more than

one occasion.

The apparent

weakness

in

this type of activity is that, rather

than recording events

in real time, it

allows control

room operators

to edit the log entries

before they

become part

of the official record.

This could diminish the accuracy of the understanding

of plant activities to

a person

reading

the logs compared

to the actual

events.

The inspectors

concluded that the observed

method of logkeeping

had

-20-

the potential for adding

an extra administrative

burden

on the operator

who

had to copy the activities twice, possibly diverting the operator's

attention

away from plant activities.

The inspectors

and the licensee

observed

many examples of open

ended entries,

such

as surveillance tests

started

but not logged

as completed.

A recent

change to the process

established

a surveillance log.

This reduced

the

clutter in the operator's

log and

made it easier

to quickly note which

surveillance tests

were in progress.

The inspectors

concluded that the establishment

of the surveillance

log

addressed

a longstanding

weakness

in logkeeping,

The inspectors

also

concluded that the practice of delayed

logkeeping is

a weakness

in that it has

the potential

to distract operators

and distort the log records

4.6

Verification Processes

Recent errors indicate that significant improvement is needed

in the

implementation of the verification and self-checking

processes.

Errors in

this area

include the turbine trip, the clearance

order preparation

errors,

the clearance

order implementation errors,

mode

change errors,

and control

rod

verification errors discussed

in

NRC Inspection

Report 50-397/94-33,

Section 3.2. I.

The inspectors

also noted that the licensee

continued to

identify additional

examples of problems

in this area.

Licensee efforts to

improve performance

in this area

have

been ineffective.

The inspectors

concluded that verification and self-checking

processes

were

weak.

4.7

0 erator Distractions

The inspectors

found

a high noise level in the control

room.

The design of

the control

room greatly contributed to this high noise level.

The licensee

constructed

the control

room with the control boards,

the instrument cabinets,

and

a large computer

system all in one large

room.

This appeared

to make it

difficult for individuals to hear

each other, especially during control

room

briefings.

The inspectors

also noted

a high number of control

room

deficiencies.

During the inspection

the inspectors

noted that the number of

tracked control

room deficiencies

increased

from 51

on March 7,

1995, to 61

on

March 11,

1995.

Some of these deficiencies

were dated

in 1990.

The reactor

operator

assigned

to review clearance

orders

sat at

a desk near the control

room supervisor, shift manager,

and the control board.

While this review was

an operations

concern, it was not one that required

immediate,

moment to

moment

knowledge of operating conditions.

As such, this activity added

traffic and noise to

an already

busy

and noisy control

room.

The method of

maintaining the control

room log also

had the potential to distract the

operators

as discussed

in Section 4.5,

The control

room supervisor's

desk

faced

away from the control boards,

and the inspectors

observed that the

control

room supervisors

were distracted

by maintenance

concerns

on numerous

occasions.

The inspectors

concluded that this has the potential

to prevent

r

-21-

the control

room supervisor

from adequately directing control

room operations.

The inspectors finally concluded that, while examples of direct operational

problems

were not observed

as

a result o'f the noted distractions,

the

distractions

had the potential

to impact operations.

4.8

0 erator Work-Arounds

Operations

Instruction (OI) 14,

"Equipment Problems

That Require Operational

Compensatory

Actions (Workarounds),"

Revision

C, listed

34 prioritized

operational

concerns

arising

From operator work-arounds.

Each work-around

was

also described

in

a separate

paragraph

containing,

in many cases,

an

annotation that the operator

compensatory

action

had

been

incorporated

into

operating

procedures.

The procedure

did not;

however, list or describe

the

operator

compensatory

actions

associated

with the work-around.

The procedure

also did not list all

known work-arounds.

For example,

in the case of the

leaking reactor water cleanup demineralizer air line valves,

the inspectors

noted that operators

acknowledged

many operator work-arounds

associated

with

many valves in this single system with seat

leakage;

however,

operators

considered this one work-around to be representative

of all operator

work-arounds

associated

with leaking valves of this type in the reactor water

cleanup

system.

The inspectors

asked

how operators

tracked

the additional

leaking valves.

Operators

indicated that individual work requests

had

been

written on all leaking valves of this type.

The inspectors

noted that this

method of tracking operator work-arounds did not ensure that the operator

compensatory

action

had

been

taken for each work-around.

The operations

decision to not proceduralize

the work-around, for radwaste

timer problems

required operators

to remember to closely monitor the filling of a radwaste

tank to prevent overfilling it.

The inspectors

concluded that, while the

operator work-around

program

was more of a work prioritization and tracking

program than

an operator work-around

program,

and that, while the

prioritization of the work items could provide significant benefits,

the

inconsistency

in documenting

the

known problems,

and the unclear

method of

documenting

the operator

compensatory

actions,

could cause future

communication

problems.

4.9

Procedure

Adherence

Recent events,

such

as the failure to comply with the system operating

procedure for operation of blowdown from the reactor coolant

system using the

reactor water cleanup

system

as discussed

in the

NRC Augmented

Inspection

Report 50-397/95-13;

the failure to perform or document

the control rod

coupling checks

discussed

in

NRC Inspection

Report 50-397/94-33,

Section 3.2. 1; the turbine trip discussed

in Section 3.6 of this report;

and

the clearance

order concerns

discussed

in Sections

3.4

and 3.5 of this report

indicate that operations

lacks the ingrained operational

philosophy that

procedures

should

be followed.

As described

in Section 3.6 of this report,

the licensee's

review of the

turbine trip concluded that the operators failure to follow the procedure

was

not the main cause of the trip.

The licensee's

root cause

analysis

appeared

-22-

to focus

on the labeling of the turbine test levers

as potentially the most

significant factor in causing

the turbine trip.

The inspectors

concluded

that,

although

improved labeling could have assisted

the operators

in

identifying the correct lever,

proper verification, strict adherence

to the

procedure,

and

adequate

oversight

by the support supervisor

were more

significant.

This failure- of management

to document

procedural

compliance

expectations

in the face of a clear procedural

compliance failure demonstrates

licensee

management's

reluctance

to emphasize

and communicate

the importance

of strict procedural

adherence.

In addition,

as discussed

in

Sections

3.4, 3.5, 3.7

and 3.5.3 of this report,

management's

response

to

some

of these

events

involving the failure of operators

to follow procedures

has

been to rationalize the errors rather than

address

them.

Licensee

management

efforts to improve procedure

adherence,

including training

and discussion

sessions,

feedback

from supervisory oversight observations,

and

other initiatives discussed

in various communications

to the

NRC, including

the response

to the most recent

Systematic

Assessment

of Licensee

Performance

report (50-397/94-09),

have not been effective in significantly improving

performance

in this area.

The inspectors

concluded that operators

have not consistently

followed

procedures,

and

management

attempts

at corrective actions

have

been

unsuccessful.

A~IR<<

The inspectors

noted that, while operators

did not announce all alarms,

operators

referred to the readily available

alarm response

procedures,

except

when operators

received

expected

alarms.

On three occasions,

the inspectors

observed

trainees

acknowledge

alarms without apparent

communication with the

on-shift operators.

None of these

instances

caused

operational

problems.

The

operations

manager

noted that

one of the trainees

held

a reactor

op rators

licensee

and worked with the operating

crew as part of a senior reactor

operator

upgrade

program.

The oth r two examples

involved

a nonlicensed

individual who asserted

that nonverbal

communication did occur with an

on-shift operator prior to the alarm acknowledgement.

The inspectors

concluded that the possession

of a license

by the senior reactor operator

upgrade trainee did not eliminate the

need for the trainee to communicate

the

alarm condition with an on-shift operator responsible

for plant operation.

The inspectors finally concluded that overall operator

alarm response

practices

were adequate.

4. 11

Tem orar

Modifications

The inspectors

noted that there

were only

11 open temporary modifications

on

March 12,

1995.

The inspectors

concluded that this number

was not abnormal

and that the temporary modifications installed did not present

an adverse

impact

on operators.

~

~

-23-

4. 12

0 erator

Knowled

e of Technical

S ecification

Re uirements

The events

discussed

in Section 3.7 of this report suggest

operator

unfamiliarity with Technical Specification 3.0.4 requirements

or lack of

sensitivity to the level of attention to detail

necessary

to comply with it.

However, the'perator sensitivity to the

need for either front or rear disk

indication of wetwell to drywell vacuum breaker position discussed

in

Sections

3.5

and 3.7 of this report suggests

significant operator familiarity

with Technical Specification requirements.

The inadvertent entries into the

2-hour Technical Specification action statement

described

in Section 3.5 of

this report indicated that, while operators

were sensitive to the Technical

Specification requirement,

they were not sensitive to the impact of work which

resulted

in this inadvertent entry.

As discussed

in

NRC Inspection

Report

50-

397/94-33,

operators

did not adequately

evaluate

the impact to safety

and the

Technical Specification requirements

of the degraded

position indication of a

postaccident

sampling valve.

The operator's

apparent failure to consult with

operations

management

and system engineering,

in addition to the licensing

manager,,contributed

to an inappropriate operability determination.

The inspectors

concluded that, while some weakness

in operator

knowledge of

Technical Specification

requirements

was apparent,

this was not

a primary

cause of the Technical Specification

compliance

problems

reviewed.

4. 13

0 erator Attention To Detail

and Professionalism

Several

of the events

discussed

in this report involved operator inattention

to detail.

The operators'ailure

to observe that the computer displays of

reactor

power were locked

up for approximately

5 hours5.787037e-5 days <br />0.00139 hours <br />8.267196e-6 weeks <br />1.9025e-6 months <br />,

the operators'ailure

to properly hang

a control

room clearance

tag,

the operators'ailure

to

identify that

a clearance

order did not deenergize

a relay to be replaced,

the

operators'ailure

to identify that the work planned

would result in an

inadvertent entry into the 2-hour Technical Specification action statement,

the operators'ailure

to identify that they were pulling the wrong fuse,

and

the operators'ailure

to recognize

Technical Specification restrictions

resulting in the Technical Specification 3.0.4 violations all represent

significant examples of operator inattention to detail.

The licensee-

identified example of an operator failing to initial the completion of a

surveillance

procedure

step described

in Section

4. 16 of this report

and the

inspectors

identified control

room mimic error on the spent fuel pool cooling

panel

are

two additional

less significant examples of operator inattention to

detail identified during the inspection.

The inspectors

concluded that

operator attention to detail represented

a significant weakness.

4. 14

Oversi ht Of Licensed

0 erator Activities

The inspectors

noted apparent

weaknesses

and inconsistencies

in the oversight

of licensed operator activities.

The inspectors

observed

wide variation in the degree of control

room

supervisor

involvement during control

rod manipulations

and other off normal

-24-

plant activities.

Some control

room supervisors

required

crew briefs prior to

moving control rods,

others did not.

One crew held briefings following the

receipt of an unexpected

alarm while other crews

responded

without holding

crew briefings.

The inspectors

reviewed OI-9, "Expectations for Supervisory Oversight."

The

operations

manager

approved this document

on September

29,

1994, to improve

and strengthen

the supervisory role of operations

department

managers

and

supervisors

in an effort to improve the performance of operations

personnel.

This instruction lists

13 areas

to be monitored to measure

and trend personnel

performance.

Some of the areas

included control

room supervisor

command

and

control, reactor operator

awareness,

procedure

use, shift turnover,

and

control rod movement.

The operations

manager

required shift managers,

control

room supervisors,

and shift support supervisors

to complete

10 observations

each

month

and

he required

a supervisor

or manager to monitor every control

rod movement.

The inspectors

reviewed the

23 complete OI-9 evaluations

performed during

February

1995.

8ased

on the review, it appeared

that only

15 supervisory

individuals participated meaningfully in the program.

The remaining personnel

evaluations

had

few or no comments

documented

and the form frequently

had

nothing more than perfunctory markings indicating that the evaluator

had

no

constructive criticism.

The inspector discussed

this observation with the

operations

manager,

who stated that the first priority had

been to motivate

supervisory

personnel

to complete the required

10 observations

per month and,

upon achieving this goal, to then work on the quality of the observations.

The operations

manager

acknowledged

that continued

improvement

was necessary.

The inspector

concluded that this program

was not yet fully implemented

and,

therefore,

had only

a limited effect

on operator

performance.

The inspector

also concluded that

some supervisory

personnel

appeared

to be reluctant to

criticize operator

performance.

During discussions

with several

personnel

on several different operating

crews,

the inspectors

learned that operators

generally did not have frequent

communication with upper management.

A significant exception to this were the

frequent telephone calls from the plant manager

to the shift manager.

Discussions

with shift managers

revealed that these calls from the plant

manager

provided direction to the operating

crew, thus bypassing

the

operations

manager.

A review of security

access

records

revealed that the

plant manager did not visit the control

room often.

While the operations

manager did have frequent interactions with the operators,

the inspector

questioned

whether this communication consistently established

operations

management

expectations

since Sections

3.4, 3.5, 3.7

and 3.5.3 of this report

describe

examples

where operations

rationalized operator

performance

rather

than criticized it.

The inspectors

concluded that the

above

examples

suggested

inconsistent

and

potentially conflicting oversight of licensed operator activities.

-25-

4. 15

Communications

With Other

De artments

The inspectors

noted

a weakness

in the shift turnover crew brief in that it

appeared

the brief was

inadequate

in providing good communications

between

departments.

The inspectors

found it difficult to hear the status

and

no

clear standard for what was expected

seemed

to exist.

Few questions

were

asked

by the individuals participating in the brief, the

number of individuals

in the control

room appeared

excessive

and detracted

from clear

communications.

The inspectors

did note that the crew briefs observed

on the weekend

were

improved

due to only 10 people attending

the briefing versus

the

25 who were

in the control

room for the dayshift brief.

Also reviewed

were the licensee's

night orders,

operations

instruction book,

and inoperable

equipment logs.

During preparations

for securing of fuel pool cooling, engineering

completed

an analysis of the anticipated

fuel pool heat

up rate.

The control

room

supervisor

reviewed this analysis

and

appeared

to have several

questions;

however,

during discussions

with the inspector,

the control

room supervisor

appeared

reluctant to contact engineering with questions

to try to resolve

the

concerns.

The inspectors

noted that recently the shift managers

have

been providing the

morning meeting leadership;

however,

the several

meetings

attended

by the

inspectors

appeared

to lack clear direction and,

on at least

one occasion,

information such

as

a intermediate

range monitor power supply which had failed

was not mentioned

in the meeting.

The inspectors

observed

that approximately

35 people

attended this meeting; it was difficult to hear what was being said

due to the size

and layout of the room.

Operations

was expediting maintenance

work in

a role where they were

a service

provider rather than the customer.

This was particularly evident

on March

11,

1995. during spent fuel pool-cooling work.

The control

room supervisor

found

it difficult to reach the single point of contact for that work.

On March 13,

1995, the inspectors

observed

the

PER meeting.

During this

meeting licensee

personnel

discussed

PER 295-196

on the concern regarding

the

tool contamination monitors.

Despite

a concern that the monitors were

unreliable at detecting

contamination

as described

in the Final Safety

Analysis Report,

and

a discussion

revealing that four previous

PERs

had

addressed

the

same

issue,

the licensee still used

the monitors.

Despite this

history, the inspectors

noted that, during the meeting,

licensee

personnel

suggested

that corrective action to address

this

PER was simpl.y to replace

these

monitors in September

1995.

Personnel

appeared

reluctant to suggest

or

acknowledge

the

need for a more

immediate determination of the

adequacy

of the

present monitors.

Attendees

also discussed

PER 295-197

on the low standby

liquid control

system

boron concentration.

The operations

representative

indicated

concern

over where the boric acid was going, but the discussion

did

not address

this concern.

When the operations

manager

indicated that it

appeared

that

a downward boric acid concentration

trend existed,

yet

I

-26-

operations

had not been

informed, the chemistry

manager replied that chemistry

did detect

the trend but never addressed

whether communication with operations

had,

or should

have,

occurred.

When the licensing representative

asked that

the

PER be flagged

as potentially reportable,

the operations

manager

assented

but stated

the conclusion that the operability evaluation

would determine that

the event

was not reportable.

During the discussion of PER 295-199

on the

erratic behavior of the reactor

core isolation cooling

pump during the

quarterly surveillance test,

the operations

manager

asked

whether

an increased

frequency test

was warranted.

The response

to the question

addressed

the

erratic behavior

as only

a startup

phenomena

and, therefore,

suggested

that

increased

frequency testing

was not warranted.

The inspectors

concluded that

the meeting did not candidly address

the potential

concerns

suggested

by the

PERs.

While some

concerns

did get raised,

especially

by the operations

manager, it was not clear that all the issues

raised

would be adequately

addressed.

4. 16

Surveillance

Tests

Performed

B

0 erators

The inspectors

identified several

examples

that suggested

concern with the

area of surveillance testing.

The reactor trip as

a result of operator errors

during surveillance testing discussed

in Section 3.6 of this report, failure

of operators

to recognize

the effect of initiated surveillance testing

discussed

in Section 3.7. 1 of this report,

and logkeeping

concerns

associated

with surveillance testing discussed

in Sections

4. 1

and 4.5,

suggest

that

confusion

and operating

events

have resulted

from operator

problems

associated

with surveillances.

On Narch 9,

1995, during the performance of Surveillance

Procedure

7.4.7.3.3B,

"RCIC quarterly Operability Test," Revision 4,

Step 5.8 required operators

to

ensure that they had two lead seals prior to performing the test.

Operators

failed to initial the procedure

acknowledging the completion of this step

during the performance of the test.

The control

room supervisor

never

acknowledged

the failure of the operator to initial this step

and simply had

another operator initial the step after the fact.

The inspectors

concluded

that this represented

an unwillingness

on the part of the control

room

supervisor to acknowledge

an operator's

error

as

a problem requiring

corrective action.

The inspectors

concluded that operators'erformance

and administration of

surveillances

was weak

and that this weak performance

has contributed to

confusion

and operating

events.

4.17

0 erations

Sense

of Ownershi

and Safet

Pers ective

An operations

sense

of ownership

was not consistently evident.

The inspectors

observed

operators

assuming

support roles extending well beyond the typical

operations role.

For example,

the orientation of the control

room supervisor

desk

away from the crew

and the control

boards

and the control

room supervisor

heavy maintenance

support workload also strongly suggested

that the control

room supervisor

was willing to become distracted

from plant operations

in

0

~

~

~

~

-27-

order to provide service to maintenance

workers.

Rather than functioning

as

the customer of services

from maintenance,

engineering,

and other support

groups,

operations

appeared

to function

as the support organization for other

groups.

When operations initially canceled

the downpower maneuver

on

March 11,

1995,

the inspectors

asked

the control

room supervisor

what had

replaced

the downpower

as the primary operational priority.

The control

room

supervisor's

response

was that the spent

fuel pool cooling work had top

priority and that the shift engineer

had just been

tasked with identifying all

the work orders

associated

with the spent fuel pool cooling system work.

The

control

room supervisor stated that this list would then

be used to determine

the status of each

work item and,

thereby,

identify which work items the

control

room supervisor

needed

to "push."

The control

room supervisor

also

indicated that maintenance

personnel

designated

as the single point of contact

for the spent fuel pool cooling outage

had

been very difficult to contact.

The control

room supervisor's

reluctance

to question

engineering

regarding

spent fuel pool heat

up rate calculations

discussed

in Section

4. 15 suggested

that operations

was not

a very demanding

customer.

The apparent

schedule

pressures

associated

with the incorrect operability determinations

made

regarding

intermediate

range monitors discussed

in Section 3.8,

and apparent

schedule

pressures

associated

with the Technical Specification 3.0.4 violation

discussed

in Section 3.7.2,

suggest

that operators

may have allowed schedule

pressures

to distract

them from their fundamental

responsibilities

regarding

nuclear safety.

The inspectors

concluded that the operator's

lack of

ownership, distracting ancillary role,

and apparent willingness to respond to

schedule

pressures

rather than assert their authority with regard to nuclear

safety,

has interfered with the operations

department's

principle mission,

to

operate

the plant safely.

The inspectors

also concluded that management's

willingness to tolerate operator distractions

represents

a failure of

management

to provide adequate

leadership

and direction in establishing

clear

expectations

of operations.

4. 18

E ui ment Restoration

Followin

Maintenance

or Testin

The Technical Specification 3.0.4 violation discussed

in Section 3.7. 1 of this

report associated

with the failure of instrumentation

and control personnel

to

properly restore

the main steam

leakage

control

system

was

an example of

inadequate

equipment restoration

following testing.

The missing lock-seal

from Valve SW-V-128A may have resulted

from incomplete

system recovery after

maintenance.

The weak operations

sense of ownership

may be

a contributor to

these

equipment restoration

problems.

The inspectors

concluded that these

examples

suggest

a weakness

with equipment restoration.

4.19

Control of Locked Valves

The inspectors

reviewed

Procedure

1.3.29,

"Locked Valve Checklist,"

and found

that it provided

adequate

controls for locked valves.

The inspectors

audited

a number of valves

and found them locked

as required

by Procedure

1.3.29.

The

only recent

concern with control of locked valves is described

in Section 3.3

of this report.

The inspectors

concluded that the locked valve program

appropriately controlled valves required to be locked.

'TTACHMENT

1

PERSONS

CONTACTED

WPPSS

J.

R.

C.

D.

S.

W.

W.

L.

W.

L.

J.

J.

G.

R.

W.

R.

N.

p.

V.

M.

G.

K.

p.

M.

S.

H.

K.

H.

T.

H.

L.

R.

M.

T.

S.

M.

R.

E.

A.

M.

J.

D.

R.

H.

D.

D.

L.

Baker, Director, Nuclear Training

Barbee,

System

Engineering

Manager

Becker, Shift Manager

Berglum,

Reactor Operator

Berry, Shift Engineer

Counsil,

Managing Director

Darke, Auditor

Dial, Equipment Operator

Estes,

Shift Manager

Fernandez,

Licensing Engineer

Flood, Operations

Radwaste

Supervisor

Gearhart,

Assistant to the Vice President

Gelhaus,

Manager,

WNP-2 Projects

Givin, Security

Force Supervisor

Green,

control

room supervisor

Gumm, Control

Room Operator

Hancock, Shift Manager

Harness,

Mechanical

Design Manager

Harris, Assistant to Maintenance

Manager

Hedges,

Corporate

Chemist

Hendrick, Shift Manager

Hlavaty, control

room supervisor

Inserra,

Manager,

equality Services

Jerrow,

Equipment Operator

Jerrow,

Control

Room Operator

Johnson,

Shift Technical Advisor

Koenigs,

Design Engineering

Manager

Lambel, Control

Room Operator

Lau, Manager,

Chemistry

Lehr, Reactor Operator

Leingang, Facility Plan/Development

Supervisor

Levline, Technical

Program Supervisor

Lindsay,

Executive Assistant

Lindsley,

Equipment Operator

Mackebon,

Equipment Operator

Mann, Staff Specialist

Hazurkiewicz,

Management Specialist

McCowan, Reactor Operator

Hiller, Labor Relations

Honopoli, Maintenance

Manager

Hulth, Manager,

equality Support Services

Hyers,

Mechanical

Engineer

Design

Nelson, control

room supervisor

Nolan,

Radwaste

Supervisor

Noyes,

Manager,

Plant equality Control

Overman,

System Engineering Supervisor

Pagel,

Staffing and Development

Manager

T. Park,

Equipment Operator

J. Partridge,

Nuclear Engineer

J.

Pedro,

Compliance Specialist

D.

Rambo, control

room supervisor

A.

Ramos, Shift Support Supervisor

H.

Reddeman,

Technical

Services

Manager

G.

Reed,

Manager,

Emergency

Preparation

H. Rockey,

Control

Room Supervisor

R. Romanelli,

Manager,

Communications

J. Schnell,

Team Leader, Administrative and Records

Management

D.

Schumann,

Operations

Support Specialist

V. Shockley,

Assistant to Radiation Protection

Manager

J.

Sims, Shift Engineer

R. Steiner,

Manager,

Project

Manager

R. Sterchen,

Equipment Operator

J. Streeter,

Executive Assistant to the Managing Director

D.

Swank,

Licensing

& Compliance

Manager

J. Taylor, Writer, Communications

P. Taylor, Shift Manager,

Operations

G.-Tupper, Director,

Communications

and External Affairs

W. Waddel,

Manager,

Regulatory Support

G.

Weimer, Training Specialist

Operations

G. Westergour,

Shift Support Supervisor

C. Whitcomb, Manager, Administrative and Records

Management

D. Whitcomb,

Manager,

Nuclear Engineering

M. Widmeyer, Supervisor,

Technical

Programs

P. Wikowski, Mechanical

Maintenance

Supervisor

D. Williams, Nuclear Engineer

P.

Ziemer,

Maintenance

Procedure

Supervisor

NRC

R.

C. Barr, Senior Resident

Inspector

A.

B. Beach, Director, Division of Reactor Projects

L. J. Callan,

Regional Administrator

J.

W. Clifford, Senior Project

Manager

W. 0. Johnson,

Chief, Project

Branch

A

K.

E. Perkins, Director, Walnut Creek Field Office

D.

L. Proulx, Resident

Inspector

The

above

personnel

attended

the exit meeting.

In addition to the personnel

listed above,

the inspectors

contacted

other personnel

during this inspection.

2

EXIT MEETING

An exit meeting

was conducted

on March 27,

1995.

During this meeting,

the

team leader

reviewed the

scope

and findings of the report.

An additional exit

teleconference

was held with Messrs.

Parrish,

Bemis,

Swank,

and Robinson

on

June

1,

1995.

The licensee

did not identify as proprietary

any information

provided to, or reviewed by, the inspectors.