ML17291A829
| ML17291A829 | |
| Person / Time | |
|---|---|
| Site: | Columbia |
| Issue date: | 06/01/1995 |
| From: | Chamberlain D NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV) |
| To: | |
| Shared Package | |
| ML17291A828 | List: |
| References | |
| 50-397-95-07, 50-397-95-7, NUDOCS 9506120018 | |
| Download: ML17291A829 (42) | |
See also: IR 05000397/1995007
Text
l4
gi
ENCLOSURE
U.S.
NUCLEAR REGULATORY COMMISSION
REGION I V
Inspection
Report:
50-397/95-07
License:
Licensee:
Public Power Supply System
3000 George
Way
P.O.
Box 968,
MD 1023
Richland,
Facility Name:
Nuclear Project-2
(WNP-2)
Inspection At:
WNP-2 site near Richland,
Inspection
Conducted:
March 6-27,
1995, with further inspection
in the
NRC
offices through
June I,
1995
Inspectors:
W.
D. Johnson,
Chief, Project
Branch
A
J.
F. Ringwald, Senior Resident
Inspector
W.
C. Walker, Resident
Inspector
Approved:
wig t
.
C
am er ain,
C ie
,
roJect
Branc
Date
Ins ection
Summar
Areas
Ins ected:
Special,
announced
inspection of recent operational
events,
control
room operations,
and various operational
areas.
In addition", followup
of Augmented
Inspection
Team Report 50-397/95-13
was performed in the
NRC
offices.
Results:
Teamwork between
departments
was lacking'perations
was not
a
demanding
customer,
but more of a service organization.
Information
exchange
between
departments
was ineffective in some
cases
and
inefficient in other cases.
Teamwork within operations
was inconsistent.
Operators
performed
actions without informing other crew members.
Communications
in the
control
room were complicated
by the background
noise level.
Crew
briefings prior to plant evolutions
were
used inconsistently
by
different crews.
9506i200i8 950602
ADQCK 05000397
8
0
~
The control
room supervisor
was unable to devote his full attention to
oversight of operators.
His desk faced
away from the reactor operators
He was overburdened
with maintenance
coordination
and other
administrative duties during the day shift.
~
Attention to detail, self-checking,
and
independent verification all
need significant improvement,
as indicated
by numerous
examples.
~
Implementation of the clearance
order program
needs
immediate
improvement.
Corrective actions for incidents
have
sometimes
been
narrowly focused.
Repetitive errors
have not been
taken seriously
by
the plant staff or by management,
leading to the chance of more errors,
possibly resulting in personnel
injury or equipment
damage.
~
Some events
have not been thoroughly evaluated.
Examples
include the
lock seal
which was missing
from a service water valve, repetitive
clearance
order problems,
and the failure to initiate
a problem
evaluation
request for the half-scram of February
23.
~
Schedule
pressure
may have contributed to certain events,
such
as the
failure by instrumentation
and control personnel
to properly restore
the
leakage control
system
instruments
and the
mode change with
an inoperable
vacuum breaker.
~
need
improvement.
The improper operability
determination for an intermediate
range monitor had
no sound technical
basis
and indicated
a lack of a questioning attitude
by operators,
engineers,
and management.
~
The work control process
did not properly support operations.
The
process
did not adequately
control the status
of the main steam
leakage
control
system.
During the spent fuel pool cooling system outage,
operations
was in the position of expediting maintenance
work.
The many
control
room deficiencies
and operator work-arounds
indicate
a lack of
priority on these
items.
Summar
of Ins ection Findin s:
Ten apparent
v'iolations were opened:
397/9507-01
(Section 3.1)
397/9507-02
(Section 3.3)
397/9507-03
(Section 3.4)
397/9507-04
(Section 3.5. 1)
397/9507-05
(Section 3.5.3)
397/9507-06
(Section 3.6)
397/9507-07
(Section 3.7.1)
397/9507-08
(Section 3.7.2)
397/9507-09
(Section 3.8)
397/9507-10
(Section 3.8).
Attachment:
Attachment
Persons
Contacted
and fxit Meeting
DETAILS
1
PLANT STATUS
The plant'was
operating
at power during the March 6-14,
1995, on-site
phase of
this inspection..
2
BACKGROUND
A number of events
occurred during the first 2 months of 1995 at
WNP-2
involving operators
and plant operation.
Since the
NRC staff places
very high
importance
on the proper conduct of operations,
this reactive inspection
reviewed
a number of these
events
in detail,
in order to determine if common
causes
existed
and, if so,
what that meant with regard to the proper conduct
of operations
at WNP-2.
In addition, this inspection
evaluated
operations
and
operational
interfaces.
After the on-site
phase of this inspection,
an
operational
event occurred
on April 9,
1995.
An Augmented
Inspection
Team was
dispatched
to review the facts surrounding
the improper operation of the
system
by
a control
room supervisor.
The
NRC Office of
Investigations
also conducted
an investigation of the event
because
of the
potential willful nature of the apparent
procedure violation involved.
3
FOLLOWUP OF
EVENTS
3. 1
Im ro er 0 eration of Reactor
Water Cleanu
S
salem
On April 9,
1995,
the
WNP-2 plant staff were conducting operations
to prepare
the facility for restart following a plant trip which had occurred
on April 5.
At approximately
1:45 a.m.,
the control
room supervisor
opened
Valve RWCU-V-31,
a bypass
valve around
system
letdown line flow restricting orifice.
The valve was operated
in such
a way
that the valve position indication indicated that the valve was closed.
The
valve was
open sufficiently to allow approximately
10-20 gallons per minute
flow through the valve to help control reactor vessel
level.
system pressure
was approximately
215 psig when the valve was initially
opened.
The system operating
procedure
contained
a caution that prohibited
opening
Valve RWCU-V-31 when reactor coolant
system pressure
was
above
125 psig.
This statement,
in
a box before Section 5.7,
Step
10, of
Procedure
2.2.3,
System,"
Revision
20, stated
"CAUTION:
RWCU-V-31 shall not
be
open with Reactor pressure
GT [greater than]
125 psig,
to prevent overpressurization
of the
RWCU blow down piping."
A reactor
operator questioned
the control
room supervisor
regarding this action for two
reasons.
First.,
the operator felt that the supervisor manipulating the
controls
was contrary to management
expectations
regarding
supervisory
responsibilities.
Second,
he pointed out that operation of this valve was in
violation of the procedure
caution statement.
A second on-shift reactor operator
became
involved in the discussions
regarding
the plant conditions for operation of the bypass
valve.
Following a
discussion
between
both operators
and the supervisor,
the control
room
supervisor
twice consulted with the shift manager.
The supervisor
returned to
the control panels
and stated that the bypass
valve would remain open.
The
action
was not logged in the Control
Room Operator's
Log by any of the control
room operators.
Contrary to operations
program processes
and controls,
a
procedure'deviation
was not written, nor was
a problem evaluation
request
(PER) generated
by any of the control
room operators
to identify the
nonconformance
with procedures.
One of the operators
contacted
both the Nuclear Safety
Issues
Program
(employee
concerns
program)
and the assistant
operations
manager
on April 10,
1995,
about the apparent
procedure violation.
The licensee
started
an
investigation of the event
on April 10,
1995, after the assistant
operations
manager initiated
a
PER.
Following its initial investigation,
the licensee
removed
both the control
room supervisor
and the shift manager
from licensed
duties
and requested
in
a letter dated April 20,
1995, that the
NRC withdraw
the operator licenses for both individuals.
After reviewing the findings of the Augmented
Inspection
Team
and the
investigation report
(Case
Number 4-95-018) of the
NRC Office of
Investigations,
the inspectors
confirmed that action of the control
room
supervisor
in allowing Valve RWCU-V-31 to remain
open contrary to the caution
statement
before Section 5.7,
Step
10, of Procedure
2.2.3,
"Reactor Water
Cleanup
System,"
Revision
20,
was
an apparent deliberate violation
(397/9507-01).
3.2
Reactor
Over ower Event
On January
26,
1995, at 2:55
pm,
a reactor operator discovered
that reactor
power reached
3333 megawatts
thermal, slightly greater
than the licensed
power
limit of 3323 megawatts
thermal.
The licensee
determined
the cause of the
overpower excursion
to be the failure of licensee
personnel
to manually
initiate the Eight-Hour Average Calculation
Program following scheduled
maintenance
on the advanced
neutron noise analysis
(ANNA) backup computer.
At
the conclusion of the maintenance,
technicians initially failed to properly
restart
the
ANNA backup computer.
This caused
the
ANNA computer to stop
functioning at approximately 9:40 a.m.
The technicians
subsequently
succeeded
in restarting
both computers;
however,
they did not
know that the restart
process
failed to restart
the Eight-Hour Average Calculation
Program.
This
caused
the date/time
stamp
and certain portions of the overview display to
display outdated
information from the time the
ANNA computer
stopped.
The
overview display presented
more than
70 pieces of information related to
reactor operations.
The top left section of the display contained six columns
of data representing
the 1-minute,
15-minute, l-hour, 4-hour, 6-hour,
and
8-hour displays of core power,
percent
power,
core flow, percent
core flow,
generator
output,
and the begin time for the averaging interval.
While the
1-minute average
power display continued to provide accurate
information, the
15-minute,
I-hour, 4-hour, 6-hour,
and 8-hour columns displayed
outdated
information
A second
computer display of reactor
power, called the real
time graphic
display of power level,
was located at the shift engineer's
desk.
This
display presented
a trend line of instantaneous
reactor
power in green lines
when reactor
power was below,
and in red lines
when above,
100 percent
power.
This display,
including the date/time
stamp,
also stopped
updating
when the
ANNA and
ANNA backup
computers
stopped.
After shift turnover,
the reactor operator
noted that the 1-minute average
power indication indicated
a higher power level than normal.
The operator
initiated
a computer
power trend display different than the display most other
reactor operators
used.
This display indicated that the reactor
was operating
at above
100 percent
power.
The operator
immediately initiated
a
recirculation
pump flow reduction to reduce
power.
During interviews with the
operator,
the inspectors
learned that this immediate action occurred prior to
the reactor operator notifying the control
room supervisor or anyone else in
the control
room of the problem.
The inspectors
concluded, that the operator's
action without informing other crew members
was
an example of weak operations
crew communications
and teamwork.
The licensee initiated
PER 295-052
and
formed
an incident review board to
evaluate
the event.
The licensee
determined that this event
stemmed
from two
root causes.
The first was the failure of the overview display to clearly
indicate
when
a partial loss of operability exists.
The second
was the
failure of operators
to recognize that the expected
response
was not obtained
following recirculation flow changes
intended to increase
reactor
power.
During the
PER investigation,
the licensee
determined that the reactor
operator
attempted
to increase
reactor
power slightly and noted the expected
change
in the 1-minute average
display but no change
in the other longer time
averages
of reactor
power.
The operator discussed
this concern with the shift
engineer
who looked at the "frozen" indications
on both the real time graphic
display of power level
on the shift engineer's
desk
and the overview display
at the reactor operator's
desk
and assured
the reactor operator that the
indications
were satisfactory.
The only completed corrective action
as of
March 13,
1995,
was
an operations
manager briefing regarding plant inputs
and
responses.
The licensee
scheduled
the remaining corrective actions to be
complete
by June
1,
1995.
These
included
a modification to the overview
display
and system health display, revision to the shift engineer
qualification to include more computer training, additional evaluations,
completion of Minor Modification 93-0273 to add additional monitoring at the
control
room supervisor station,
requiring the printing and verification of
the overview display
as part of the daily status
package
and shift turnover,
formalization of responsibilities
and procedures
to shutdown
and reboot the
ANNA computers,
and replacing
memos
and other informal instructions to the
shift engineer with official instructions.
The i'nspectors
concluded that the magnitude of the overpower event represented
no safety concern.
The inspectors
further concluded that the reactor operator
and shift engineer
were inattentive to the computer displays
at their
operating stations.
The inspectors finally concluded that the licensee's
PER
investigation
and corrective actions
were adequate.
3.3
Service
Water Valve Not Pro erl
Lock-Sealed
On February
7,
1995,
the inspectors
found that SW-V-128A,
a throttle valve in
the service water line to the containment air cooling aftercooler,
was not
lock-sealed
in the throttled position
as required
by licensee
procedures.
The
inspectors
noted the broken lockwire seal
near the valve handwheel.
The
inspectors notified the shift manager,
who initiated
PER 295-0087.
Following notification of this deficiency,
the licensee
took immediate
corrective action to return to full compliance.
The licensee
placed
a
new
lock seal
on the valve.
The licensee
performed
Sur'vei llance
PPM 7.4.7. 1. 1. 1,
"Standby Service
Water Loop A Valve Position Verification," Revision
18,
verified Valve SW-V-128A to be locked-sealed
in its throttled position
and
found no additional discrepancies.
To attempt to quickly identify the
apparent
root cause of this event,
the licensee
checked
clearance
orders
and
work orders
and found no documented
evidence that the valve had
been
repositioned
or the lockseal
cut.
The licensee
performed
no further
investigative actions
by the
end of the inspection period.
Surveillance
PPM 2.4.5,
"Standby Service
Water System,"
Revision 26,
Attachment 6. 1 required the position of Valve SW-V-128A to be throttled per
Surveillance
PPM 7.4.7. 1. 1. 1.
Paragraph
7.2,
Step
7, of this procedure
required personnel
to verify that Valve SW-V-128A was 'sealed
in the throttled
position foll'owing final flow adjustment.
The failure to maintain Valve
SW-V-128A lock-sealed
in its throttled position is
an apparent violation of
Technical Specification 6.8. 1
(397/9507-02).
On January
30,
1995,
the inspectors
noted that the licensee initiated
a
troubleshooting
plan
on Valve CAC-TCV-4A, downstream of Valve SW-V-128A.
Following the troubleshooting
plan,
the licensee
repaired
Valve CAC-TCV-4A,
per Work Order Task
(WOT) TF9101.
When the maintenance
was complete,
the
licensee
performed surveillance
procedures
to verify proper operation of the
containment air cooling system,
including service water flows through the
system.
The inspectors
also noted that the licensee
had not interviewed
any
of the personnel
involved in performance of the troubleshooting,
repair,
or
retesting of Valve CAC-TCV-4A.
The inspectors
concluded that the likely cause of the event
was improper
restoration
from maintenance
or testing of Valve CAC-TCV-4A.
The inspectors
also concluded that the licensee
had not performed
a sufficiently thorough
investigation into the root cause of the event.
Since this valve was in the
immediate vicinity of maintenance activities, the inspectors
further concluded
that operations failed to ensure that the system
was properly restored
following extensive
maintenance.
The inspectors finally concluded that, while
this event
had minor technical
safety significance, it was considered
potentially significant because it indicated t hat the licensee
did not
adequately
evaluate
the root ca'use
and, therefore,
could not effectively take
corrective actions to prevent recurrence.
3.4
Valve Not in Position
Re uired
b
Clearance
Order
On February .8,
1995,
the resident
inspectors
noted that the control
room
handswitch for Containment Air Cooling Valve CAC-FCV-4A was in the
AUTO
position.
At the time, Clearance
Order 95-02-0005
was in effect.
Tag
1 of
this danger clearance
authorization
required
the valve handswitch to be in the
closed position
and
was attached
to the handswitch.
A licensed operator
had
attached
the clearance
tag to the handswitch.
An equipment operator
had
independently verified that the operator properly attached
the tag
and that
the handswitch
was positioned
as required
by the clearance
order.
The
operators'ailure
to position the handswitch
as required
by the clearance
order is
an apparent violation of Technical Specification 6.8. 1 (397/9507-03).
The licensee initiated
PER 295-090 to review this event.
The permanent
disposition of the
PER was
approved
on March 4,
1995.
The evaluation
concluded that the event
was caused
by failure to self-check
and inattention
to detail.
Corrective actions
included counseling of the involved operators
and placing letters
in their files.
The individuals were coached
on the
management
expectations
for implementing clearance
orders
and the potential
consequences
of clearance
order errors.
Although the resolution
noted that
there
was generic
impact in that self-checking errors continue to be
an issue
in the operations
department,
no generic corrective actions
were proposed
by
the licensee for this event.
In view of the fact that clearance
order errors
continued to occur at
an elevated
frequency after this event,
the team
concluded that licensee
management
missed
an opportunity to take effective
generic corrective action.
The inspectors
concluded that the failure of operators
to position the
handswitch
in the position required
by the clearance
order represented
inattention to detail.
In addition,
the failure of the equipment operator to
identify the error represented
a failure of the independent verification
process.
The inspectors
further concluded that the failure of operators
to
properly implement the clearance
order represents
a real potential for a
serious
personnel
injury or significant damage to safety-related
equipment
as
a result of a clearance
order error.
The inspectors finally concluded that
the management
response
to this error, which included rationalizing the event
as insignificant based
on duplicate protection
from fuse removal
and excluding
any generic corrective actions,
indicated
an attitude where clearance
order
errors
were not considered
seriously
and
a certain level of such errors
was
tolerated.
3.5
Loss of Wetwell to Dr well Vacuum Breaker Indication
On February
14,
1995, operators
entered
a 2-hour action statement
required
by
Technical Specification Action Statement
3.6.4. l.d.2, twice as
a result of
several
errors
associated
with the work control
and clearance
order process.
3.5.
1
Inadequacy of the Clearance
Order
On February
14,
1.995,
the clearance
order review committee provided Clearance
Order 95-02-0075 for electricians
to replace rear disk indication
Relay CVB-RLY-V/1EF/R3.
The clearance
required operators
to pull one fuse,
E-FUSE-VB2-TBBIF3.
After the electricians
accepted
the clearance
order
and
proceeded
to Relay Panel
VB-I, they noticed that the CVB-RLY-V/1EF Relays
R3,
R4,
R8,
R9,
and
R10 were all still energized.
The electricians
returned to
the control
room and informed the control
room supervisor.
The electricians
also indicated that they had lifted leads
on these
relays while energized
in
the past
and would not object to doing
so again.
After discussing this with
the shift manager
and the electrical
supervisor,
the shift manager
decided to
proceed with the relay replacement
with the relays still energized.
The clearance
order stated that the purpose of the clearance
order was to
remove
and replace
the position indication relay for front Disk CVB-V-1EF.
The inspectors
reviewed Drawing 22E042
and noted that it clearly showed this
relay getting
power from Fuse
F3 in Relay Panel
VBI and from Fuse
F31 in Relay
Panel
VB2.
Despite
a second
level review,
a control
room tagging reactor
operator review,
and
a control
room supervisor
review, the licensee
never
identified this error clearly.
Procedure
1.3.8,
"Danger Tag Clearance
Order,"
Revision 22,
Step
6. 11.2.a,
stated
"The Shift Manager
Ensures
the Clearance
Order provides
the safe conditions necessary
for the protection of personnel."
Step
6. 11.2.b.
stated
"The Shift Manager
Ensures
the clearance
order is
adequate
for the tasks
and hazards
involved."
The failure of the shift
manager to ensure that the clearance
order
was adequate
to remove
power from
Relay CVB-RLY-V/1EF/R3 is
an apparent violation of Technical Specification 6.8. 1 (397/9507-04).
The operators
and electricians failed to recognize
the significance of a
clearance
order that did not provide adequate
protection for the electricians.
The immediate
response
by the electricians,
that they had
and could perform
this work with the relays energized,
may have distracted
the operators
from
this concern.
It does not,
however,
explain why the operators,
electricians,
and electrical
supervisor all failed to consider this clearance
order error as
a significant problem to be resolved prior to continuing work.
The inspectors
asked
the electrician if this type of error had occurred previously.
The
electrician
acknowledged
being personally
involved in three prior instances
of
clearance
order errors during the past
5 years
and estimated that there
had
been
perhaps
a total of twice that
many in the
same time frame affecting all
electricians
in the shop.
The electrician stated that this number of
clearance
order errors
was "not that many."
The inspectors
considered
this to
be
a very high rate of clearance
order errors
and concluded that this failure
to take clearance
order errors seriously represents
a very real potential for
a serious
personnel
injury or significant damage to safety-related
equipment
as
a result of a clearance
order error.
-10-
3.5.2
Decision to Continue
Work - First Action Statement
Entry
After removing
Fuse
E-FUSE-VB2-TBBIF3, the control
room lost front disk
indication of wetwell to drywell Vacuum Breaker
1EF.-
After completing the
process
for approving electrical
work on energized
equipment,
the electricians
cautioned
the operators
that replacing this relay energized
would cause
them
to lose
vacuum breaker position indication for Vacuum Breaker
1EF.
The
operators
acknowledged this
and the electricians
proceeded
to Relay
Panel
VB-1.
Prior to de-terminating
from the relay,
the electricians
contacted
the control
room and again
reminded
them that,
as
soon
as they
de-terminated
this relay,
the control
room would lose indication for Vacuum
Breaker
1EF.
Operators
acknowledged this
and agreed that they should
proceed
with the work.
The electricians
began
removing the leads for
Relay CVB-RLY-V/1EF/R3 and,
as
soon
as it was disconnected,
the control
room
lost rear-disk indication for Vacuum Breaker
1EF.
This surprised
the
operators
who had expected this action to cause
the loss of front disk
indication, which was already deenergized
by the pulled fuse.
Operators
entered
the 2-hour action statement
required
by Technical Specification
Limiting Condition for Operation
(LCO) 3.6.4.
1 for loss of both front and rear
disk indications.
The shift manager directed the electricians
to restore
the
disturbed circuitry immediately.
Since the electricians
had the relay nearly
de-terminated
and would have taken approximately the
same time to re-terminate
the original relay or terminate
the
new relay, they installed the
new relay
with the shift manager's
permission.
This restored
indication to the rear
disk of Vacuum Breaker
1EF,
and operators
exited the 2-hour Technical
Specification Action Statement
3.6.4.1.
The inspectors
reviewed the
WOT SV62
01
and noted that the completed
work ord'er documentation
failed to
acknowledge that there
had
been
a clearance
order problem despite
the fact
that the clearance
order field on the first page identified that
a clearance
order was required for this work.
The inspectors
concluded that, despite
the
discovery of a -clearance
order error in the preparation for this work,
and
despite
warnings
from the electricians that indication would be lost once the
relay was disconnected,
operators still inadvertently entered
the 2-hour
Technical Specification action statement.
The inspectors
further concluded
that communication
between
operators
and electricians relied
on inaccurate
assumptions.
The inspectors finally concluded that the operations staff had
sufficient information to have anticipated
and prevented this unnecessary
entry into the 2-hour Technical Specification action statement
but failed to
evaluate this information sufficiently to understand
the impact
and failed to
request
adequate
support
from the work planning organization
to prevent the
action statement
entry.
3.5.3
Independent
Verification Error
Later the
same
day,
the clearance
order review committee provided Clearance
Order 95-02-0076,
which correctly specified
the proper fuses to deenergize
Relay CVB-RLY-V/1EF/R4.
As operators
hung this clearance,
they first removed
,
Fuse
E-FUSE-VBI-TBIAF3, which deenergized
the relays for the wetwell to
drywell Vacuum Breaker
1EF rear-disk indication.
When operators
attempted
to
remove
Fuse
E-FUSE-VB2-TBBIF31, they removed
Fuse
E-FUSE-,VB2-TBBIF3-1 instead,
0
-11-
which deenergized
the relays for the
Vacuum Breaker
1EF front-disk indication.
When the inspectors
questioned
the operator
who pulled the wrong fuse,
the
operator
said that the labeling
was poor, but they believed that they had the
right fuse
because
the labelling suggested
a pattern
not clearly marked.
The
operator also stated that,
because
of the close similarity between
F31
and
F3-1,
they assumed
that the labeling
was incorrect
and that they.had
identified the correct fuse.
Operators
again entered
the 2-hour action
statement
required
by Technical Specification
1 for loss of both
front and rear-disk indications.
The shift manager
contacted
the operators
hanging the clearance,and
directed
them to restore
the fuse.
This again
restored
indication to the front disk of Vacuum Breaker
lEF,
and operators
exited the 2-hour Technical Specification Action Statement
3.6.4. 1.
The
inspectors
concluded that the failure of operators
to stop
and clarify their
questions
regarding
whether they were pulling the correct fuse represented
a
willingness to rely on conjecture
and
an unwillingness
on the part of the
operators
to take the time to resolve their questions prior to proceeding with
hanging the clearance.
Procedure
1.3.8,
Step 6. 12.2.c,
required the operators
to resolve the difference
between
the
name or label
on the clearance
order
with the equipment field label with the shift manager
before
hanging the tag.
The failure of the operators
to resolve this difference prior to removing the
fuse is an apparent violation of Technical Specification 6.8. 1 (397/9507-05).
The operations
manager,
shift manager,
and control
room supervisor
provided
similar responses
regarding mitigating factors involved in the
operators'rror.
This suggests
that operators
were not expected
to notice
and
distinguish
between
a fuse designation of F31
and F3-1.
This further suggests
that operators
were not expected
to stop
and get their confusion resolved
prior to pulling
a fuse.
The fact that operations
management
accepted
the
operators'ationalization
demonstrates
that operations
management
did not
expect operators
to perform in
a manner to prevent this occurrence.
3.5.4
Licensee
Corrective Actions
The licensee initiated
PER 295-0106
and convened
an incident review board.
The incident review board determined that the electrical
supervisor called the
control
room prior to the work to ask if the clearances
were hung.
During
this discussion,
the clearance
order reactor operator told the electrical
supervisor that the relays would be worked
one at
a time to prevent losing
front- and rear-disk indications at the
same time.
The inspectors
determined
that, if this discussion
had
been
adequately
questioning,
the problem with the
incorrect clearance
order would have
been prevented.
The incident review
board did not address
poor communication
in their conclusions
or
recommendations.
The incident review board noted that, while it did not cause
a problem in this case,
the clearance
order preparer
used
a procedure that
was
not
a top-tier drawing in the preparation
and review of these
clearance
orders.
The incident review board noted that the clearance
order procedure
required
the
use of top-tier drawings
when available,
but did not address
this
issue
in the conclusions
or recommendations.
The incident review board noted
that the clearance
order procedure
did not address
how the control
room
tagging reactor operator
was to perform the clearance
order review.
While the
-12-
incident review board stated that the cause of the event
was the Failure of
the control
room tagging reactor operator to identify the clearance
order
error,
the incident review board
recommendation
vaguely
recommended that,
expectations
should
be communicated
regarding
how to perform the second
level
review and failed to address
the procedure
inadequacy.
The inspectors
concluded that, while the incident review board identified good issues
related
to the event,
the issues
did not get carried forward in the incident review
board conclusions
and recommendations.
The final
PER evaluation
was not
available for the inspector's
review during this inspection.
Therefore,
the
licensee's
overall corrective actions
could not
be evaluated for this event.
3.6
Turbine-Reactor Tri
due to
Im ro er Turbine Testin
On February
18,
1995, operators
selected
and held the turbine reset lever
versus
the front standard test lever, during monthly turbine valve
surveillance testing,
causing
a turbine trip and
a subsequent
Plant Procedures
Manual
"Main Turbine Generator,"
Revision 23, required
operators
to hold the front standard test lever in the test position.
When
operators
performed the auto stop solenoid trip test,
the turbine tripped
causing
a reactor trip.
The licensee initiated
PER 295-0115
and convened
an
incident review board to perform
an investigation into the event.
The
NRC
inspectors
performed
a followup assessment
of this event since previous errors
in self-checking
had
been identified in other
NRC inspections.
The assessment
consisted
of reviews of the
PER
and incident review board report
and
discussions
with selected
supply system personnel.
The supply system's
investigation of this issue identified the
following:
(I) insufficient self-checking
and communication
between
the
equipment operator
and the shift support supervisor
caused
an incorrect lever
to be selected
for turbine testing, resulting in
a turbine
and reactor trip;
(2) labeling for the two levers
on the front turbine standard
was inadequate;
and
(3) participation of the shift support supervisor
in performing
a portion
of the test
removed
him from the supervisory oversight role.
Some of the
licensee's
followup actions
included:
improving the labeling for the levers;
additional self-checking training to reemphasize
sensitivity for conditions
which are believed to be routine;
addressing
expectations
of supervisory
personnel
participating in equipment manipulations;
and review all personnel
errors over the last
6 months.
The inspectors
noted that the licensee's
efforts to evaluate
the root cause of
the, turbine trip were good.
Based
on the inspectors
review, it appeared
that
a significant contributor to the turbine trip was the failure of the
supervisor to adequately
perform
an oversight function.
The inspectors
concluded that the licensee's
failure to follow
Procedure
2.5.7, specifically Step
5 of Section 5.9. I, which directs the
operator to position the Test lever for turbine testing,
was
an apparent
violation of Technical Specification 6.S.I
(397/9507-06).
-13-
3.7
Ino erable
E ui ment Durin
Mode Chan
es
The inspectors
reviewed
two recent
instances
of mode changes
being performed
without operable
systems
required
by Technical
Specifications.
3.7.
1
Leakage
System
During
a Mode Change
On February
21,
1995,
the licensee
identified that certain
leakage
control
system
instruments
were valved out of service
when operators
entered
Mode
2 earlier that day at 1:54 p.m.
The licensee initiated Work
Order NF-1401
on February'9
to troubleshoot
the position indication for
Excess
Flow Check Valve PI-EFC-XISA.
To facilitate troubleshooting
on
February
20, the craft supervisor initiated
a portion of Plant
Procedure
7.4.6.3.4.1B,
"Testing Excess
Flow Check Valves For Main Steam
Leakage Control," to remove
Instruments
MSLC-PIS-7A, MSLC-PIS-70A,
MSLC-PT-6A,
and
MSLC-PT-12A, from service.
The control
room log indicated that personnel
commenced
the surveillance
procedure
at 9: 12 p.m.
Test performers
placed
test-in-progress
tags
on the affected control
room indication
and annunciator.
On February
21, the original indication problem
had not been resolved
and
management
decided to terminate
the job.
Due,to communications failures,,the
day-shift craft supervisors
were not aware that the surveillance test
procedure
had
removed
several
instruments
from service.
Workers exited the
job without restoring the instruments
to service,
leaving the main steam
leakage
control
system inoperable.
At 1:54 p.m.,
Mode
2 was entered with this
system inoperable.
Operators failed to notice the open surveillance test
entry in the control
room log and the test-in-progress
tags.
This mode change
with the main steam
leakage
control
system
inoper'able is
an apparent violation
of Technical Specification 3.0.4 (397/9507-07).
The licensee initiated
PER 295-0128
on February
21.
The resolution of this
request
was not available while the
team
was
on site.
The team reviewed the
February
28,
1995, report
on this event performed
by an Incident Review Board.
This report noted several
failures to comply with administrative
and work
control procedures.
It pointed out that previously implemented corrective
actions
were not adequate
to assure
that procedures
would be followed and
recommended
additional
management
attention for additional corrective actions.
The inspectors
concluded that operators
were inattentive to operating details
in that they did not make
an entry in the Technical Specification
Equipment
Log when the surveillance test
was initiated, they performed
a mode
change without reviewing the control
room log for open surveillance test
entries,
and they failed to review control
room panel
status
and notice the
test-in-progress
tags prior to the
mode change.
The inspectors
also concluded
that this event represents
a lack of teamwork in that operations
was not
consulted to determine
the proper
sequence
for exiting the surveillance test
procedure
and craft turnovers did not communicate
the status of the
surveillance test procedure.
Operator turnovers
were inadequate
to
communicate
the status of the main steam
leakage
control
system to subsequent
shifts.
Craft personnel
and operators
did not verify proper
system
restoration
when the job was terminated.
The inspectors
further concluded
-14-
that workers did not follow the work control process
since the
use of the
surveillance test for troubleshooting
came
from the craft supervisor,
but did
not get documented
in the work order.
3.7.2
Suppression
Chamber
Drywell Vacuum Breaker
During
a Mode
Change
During
a control
room log review on February
23,
1995,
the resident
inspectors
identified that the plant transitioned
from Mode
2 to Mode
1 at 6: 19 p.m.
on
February
22.
At the time, the position indication for the rear disk of
Containment
Vacuum Breaker
CVB-V-1LM was inoperable
as the closed indication
had
been lost and the rear disk indicated
open following a power grid
disturbance
at 5:47 p.m.
The plant operators
entered
Technical Specification
Action Statement
3.6.4. I.c. at 5:50 p.m.
when panel
walkdown identified the
open indication.
The other
vacuum breaker of the pair was promptly verified
to be closed
as required
by the Technical Specifications.
These actions
were
properly logged in the control
room operator's
log.
After the
mode change,
Procedure
7.4.6.4. 1.2,
"Suppression
Chamber - Drywell Vacuum Breaker
Operability," was
commenced
at 8: 13 p.m. to close the rear disk.
The rear
disk was closed at 9:04 p.m.
and the surveillance test
was completed at
10:02 p.m.
At this time the action statement
of Technical Specification 3.6.4.1.c
was exited.
Performance
of a mode change while relying on the
provisions of Technical Specification Action Statement
3.6.4. I.c was
an
apparent violation of Technical Specification 3.0.4,
which requires that entry
into an
OPERATIONAL CONDITION shall not be
made unless
the conditions for the
LCO are
met without reliance
upon provisions contained
in the
ACTION
requirements
(397/9507-08).
The licensee initiated
PERs
295-0132
and 295-0136
on the
vacuum breaker
indication problem
and
on the improper
mode change,
respectively.
The first
PER was closed
by reference
to
PER 294-1060,
which had generated
work orders
to replace relays for the rear disk.
The second
PER was not resolved
when the
team left the site.
The team discussed
the event with the cognizant shift
manager.
Through these discussions,
the inspectors
determined that operators
entered
Mode
1 without reviewing the control
room log or the Technical
Specification
Equipment
Log.
The inspectors
were informed that the
startup
procedure
did not require operators
to review the Technical
Specification
Equipment
Log prior to entering
Mode
1.
The
inspectors
concluded that this represented
a missed opportunity for management
to communicate
expectations
which may have prevented this event.
The
inspectors
also noted that,
immediately prior to this mode change,
the
operability concerns
with intermediate
range monitors
as discussed
in
paragraph
3.8 of this report would have required the insertion of a half-scram
by 6:38 p.m. if operators
had not entered
Mode
1 by then.
Operators
were
aware of this requirement
and this
may have inserted
some
schedule
pressure
into an otherwise very busy shift
For example,
the diesel
generators
were
still running
as
a result of the earlier grid disturbance.
The inspectors
concluded that this improper
mode
change
was caused
by
inattention to detail
by the operating
crew.
Contributing factors were the
0
-15-
rapid pace of activities,
possib'je
schedule
pressure,
and failure to include
specific checks to be performed prior to mode changes
in the startup
procedure.
The improper
mode change
discussed
in Section 3.6. 1 above
had
occurred
the previous
day and operations
had
been
informed of the
PER (the
shift manager
had reviewed
PER 295-0128 at
1: 18 a.m.
on February 22), but this
previous event did not sufficiently raise
the sensitivity of operators
to
potential
mode
change
problems
to prevent this second
occurrence.
3.8
Intermediate
Ran
e Monitor 0 erabi lit
Issues
On July 22,
1994, during the startup
from the ninth refueling outage,
operators
noted erratic indications
on Intermediate
Range Monitors
E and
H,
which required repairs prior to power ascension.
Operators
again
noted
erratic indications
on several
intermediate
range monitors following the
reactor
on February
18,
1995.
Operators
used the intermediate
range
monitors to monitor and record core neutron flux levels in the intermediate
range during reactor startups
and shutdowns.
The
WNP-2 reactor design
included intermediate
range monitors to generate
a trip signal to prevent fuel
damage resulting
from abnormal
operational
that
may occur while
operating
in the intermediate
power range.
The
WNP-2 reactor
design
incorporated eight intermediate
range monitors
(A
through H).
Two groups of four of the intermediate
range monitor channels
[(A, C,
E,
and
G)
and
(B, 0,
F,
and H)] provided two protection
system trip
channels,
A and
B, respectively.
WNP-2 Technical Specification 3.3. 1 applied
to the intermediate
range monitors.
The Technical Specifications
required the
reactor protection
system
(RPS) instrumentation
channels listed in
Table 3.3. 1-1 to be operable with the
RPS response
time shown in
Table 3.3.. 1-2.
Table 3.3. 1-1 required
a minimum of three operable
intermediate
range monitors per
RPS trip channel for Mode
2 and required
operators
to place
a trip channel
with fewer than three operable
intermediate
range monitors in the tripped condition within 12 hours1.388889e-4 days <br />0.00333 hours <br />1.984127e-5 weeks <br />4.566e-6 months <br />.
On March 9,
1995,
the inspectors
performed
an assessment
of the licensee's
activities concerning operability and reliability of the intermediate
range
monitors.
Based
on that assessment,
the inspectors
considered
the licensee's
efforts to be less
than adequate.
After the
scram of February
18,
1995,
the licensee
performed
a followup
assessment
of operability for Intermediate
Range Monitor E,
as documented
in
PER 295-0122.
The licensee
concluded that Intermediate
Range Monitor
E was
but degraded.
The licensee
reached this conclusion
because it
appeared
to operate
properly following the reactor
and passed
a channel
functional test.
On July 22,
1994,
the licensee
performed
a successful
channel
functional test
prior to the startup
from the refueling outage
because
the channel
functional
test did not check the cabling from the sensor to the preamplifier, but only
the signal
path from the preamplifier to the logic circuitry.
During the
startup,
operators
noted that all intermediate
range monitors except
E
-16-
indicated
an increasing
power level.
As
a result,
operators
declared
Intermediate
Range Monitor
E inoperable.
On July 26, the licensee
performed time-delay refractometry
on Intermediate
Range Monitor
E and located
an
open circuit at the
LEMO connector
in the
drywell.
Maintenance
personnel
had worked
on this connector during the
outage.
On July 26
and
27, the licensee
entered
the area
under the vessel
to
troubleshoot
and repair Intermediate
Range Monitors
E and
H.
After reviewing
the work scope,
the. licensee
decided
to repair Intermediate
Range Monitor H,
but decided
to not repair Intermediate
Range Monitor
E because its
LEMO
connector
was in
a high dose,
cramped, difficult-to-access
space.
Following the
on February
18,
1995,
the licensee
did not perform time-
delay refractometry
again to attempt to recharacterize
the open circuit on
Intermediate
Range Monitor E.
The licensee
considered this monitor operable
based
on engineering
judgement
(as
a result of a satisfactory
channel
functional test,
which apparently
was incapable of identifying the problem
coming out of the previous refueling outage,
and its limited operation
following the reactor
scram).
As soon
as reactor
power entered
the
intermediate
range during the startup
on February
22,
1995, operators
again
declared
Intermediate
Range Monitor
since it did not indicate
an
increasing
power
as did the other intermediate
range monitors.
The inspectors
questioned
the system engineers
concerning
the operability
assessment
and the basis for concluding that Intermediate
Range Monitor
E was
operable with a
known open circuit following the refueling outage.
Specifically, the inspectors
were interested
in reviewing the data the
licensee
used to support operability of Intermediate
Range Monitor E.
After
reviewing the control
room strip chart recorder traces,
the inspectors
concluded that the information provided
by the traces
would not support the
engineers'perability
determination for Intermediate
Range Monitor E.
In response
to the inspectors
questions,
the licensee
performed
a followup
review and determined that Intermediate
Range Monitor
E had
been relied
on to
meet Technical Specification
requirements
during the reactor startup
on
February
22,
1995.
performed
on February
20 had
incorrectly concluded that Intermediate
Range Monitor
E was operable.
Since
another intermediate
range monitor was also inoperable
in the
same trip
system,
this was
an apparent violation of Technical Specification 3.3. 1.
(397/9507-09).
Following the
on February
26, the licensee initiated work on
Intermediate
Range Monitor
E under
WOT NF15-Ol
and discovered that the
workmanship
on the
LEMO connector
was not adequate.
The licensee
found that
the center
male electrode of the connector did not make reliable contact with
the female portion of the connector.
The licensee
concluded that this
occurred
due to the
cramped working space.'he
inspectors
noted that this
work had not been
observed
by quality control, principally because
the worked
occurred
in a high dose
area.
-17-
The inspectors
concluded that system engineering's
involvement with the
intermediate
range monitors
had
been
inadequate.
Neither of the two system
engineers
had
been
in containment to observe
any of the work during
Outage
R09.
They also
had not examined
any of the connectors
removed after
the
second
on February
26,
even after they were considered
to be the
source of the noise problems.
Until recently,
the system engineers
had not
obtained
experience
from other operating boiling water reactors
to aid in
resolving
issues
associated
with the intermediate
range monitors
and source
range monitors.
The inspectors
reviewed the licensee's
troubleshooting
procedures
and determined that neither
management
nor engineering
provided
adequate
direction to the technicians
performing work under the reactor
vessel
on the intermediate
range monitors.
The systems
engineers
also completed
a deficient operability assessment
because
they lacked understanding
of critical operational
characteristics
of
the intermediate
range monitor system,
and they lacked
a questioning attitude
directed at
how the intermediate
range monitor could
be considered
even
though it had not been repaired.
The inspectors
concluded that the
system engineers
failed to accurately
evaluate
the available data
and draw the
appropriate operability conclusion.
In addition,
management
failed to
independently
assess
the
adequacy of the engineering
judgement
used
in making
the operability asse'ssment.
In addition,
the licensee failed to initiate
a problem evaluation
request for
the half-scram that occurred at 7:23 a.m.,
February
23,
1995,
on trip
Channel
B,
as
recommended
by Procedure
PPM 1.3. 12.
The licensee's
staff,
including the operations
manager,
thought that the trip was due to spiking;
however,
the inspectors
determined that the most likely cause of this trip was
improper up-ranging
by the operator
and considered this to be
an additional
example of operators
not self-checking,
inattention to detail,
and inadequate
command
and control.
This example
may indicate reluctance
to understand
and
address
problems
as they occur.
In early March, the system engineer
was not
aware of this half-scram.
Had the licensee
taken the appropriate
action to
insert
a half-scram
on February
22
as required
by the Technical Specification,
the reactor would have tripped
as
a result of this half-scram
on February
23.
The failure to initiate
a problem evaluation
request
following the half-scram
on February
23,
1995, constituted
an example of an apparent violation of
10 CFR Part 50, Appendix B, Criterion XVI (397/9507-10).
4
OPERATIONAL AREAS
4.1
Administrative
S stems for Trackin
Safet -Related
0 erational Activities
The operator's
log and
LCO status
sheet
have
been
used to note
LCO entries,
but these
have not been consistently
checked prior to mode changes
as
indicated
by two recent Technical Specification 3.0.4 violations.
As
discussed
in paragraph
3.7.2 of this report,
the startup
procedure
did not
specifically list these
or the surveillance
log as needing to be checked prior
to mode changes.
The licensee
revised
Procedure
3. 1.2, "Plant Startup
From
Cold Shutdown,"
on February
27,
1995, to add
a review of the
LCO/INOP log,
a
-18-
review of the Surveillance
INOP log,
and
a panel
walkdown prior to entering
Mode 1.
Licensee
representatives
stated that other startup
procedures
were
under revision.
The inspectors
concluded that these
changes
to
Procedure
3. 1.2 represented
an
improvement.
The inspectors
also concluded
that the administrative
systems
for tracking safety-related
operational
activities have
been
weak.
4.2
Clearance
Order
Pro
ram
Recent errors
in both preparation
and implementation of clearance
orders
discussed
in Section
3 of this report indicate significant problems
in the
program.
During interviews,
licensee
personnel
expressed
the opinion that
a
certain
number of clearance
order errors
were inevitable.
An electrician
stated that only three clearances
which failed to deenergize
the circuit to be
worked
on in 5 years
was not many.
The
NRC staff expects
workers to sense
and
express
alarm whenever licensed
operators
approve
and
implement clearances
which fail to protect them.
While some clearance
order errors will occur,
the
response
from licensee
personnel,
including management,
directly affects
whether these errors
are accepted
as inevitable or unacceptable
based
on the
potential
hazard to personnel
and equipment.
The inspectors
concluded that
the management
view was that clearance
order errors
are inevitable.
The
inspectors
further concluded that this perspective
on these errors
has
directly contributed to the continuing problems
in this area.
The inspectors
finally concluded that there is
a real potential for serious
personnel
injury
or equipment
damage
as
a result of a clearance
order error as long as
management
views these errors
as inevitable
and fails to take effective
corrective action to improve the program implementation
and the site attitude
toward the importance of accurate
clearances.
4.3
ualit
of Shift Turnovers
The inspectors
observed
several shift turnovers.
Operators
completed
the
turnover checklists
and conducted
the control
board walkdowns
recommended
by
Operations
Instruction
19, "Shift Turnover," Revision
A.
The shift briefing
conducted
on March 9,
1995,
at
7 a.m.,
involved approximately
30 people, yet
the discussion
took place
in the control
room where the noise level
was very
high and speakers
did not raise their voices to compensate.
The inspectors
questioned
whether all briefing attendees
heard all of the briefing.
Additional briefings observed
on March
11
and
12,
1995 (Saturday
and Sunday),
involved less
than half the previous
number of people,
and the briefings were
more easily heard.
The inspectors
noted that the control
room supervisor
turnover
was
a very detailed
process.
On March 9,
1995, at 9:30 a.m.,
the
control
room supervisor turnover involved 25 discussion
items listed
on the
turnover checklist
and
an additional
32 items
on
a separate
handwritten sheet.
While some of the additional
32 items were also
on the turnover checklist,
the
oncoming control
room supervisor
asked
to keep the handwritten notes.
Since
most of the turnover items involved maintenance
activities
and status
rather
than direct operational
issues,
the inspectors
concluded that the control
room
supervisor
was heavily tasked
and distracted
from plant operations
by the
-19-
large maintenance
status
tracking workload.
The inspectors
concluded that the
control
room turnovers
were adequate,
but that the process
could
be improved.
4.4
0 erator Control of Plant
Parameters
The inspectors
found operators
generally
aware of plant parameters.
Operators
inconsistently
used briefings prior to conducting infrequent or abnormal
operating evolutions.
On March 9,
1995, operators
did not hold
a crew
briefing upon receiving
a high drywell pressure
alarm prior to sending
individuals to the field to investigate
or during venting to clear the alarm.
Also, operators
pulled control
rods to increase
power without initially
holding
a crew briefing.
On March
11,
1995, operators
did hold
a crew
briefing prior to initiating the downpower maneuver to search for condenser
air inleakage.
On, March ll, 1995,
operators
also held
a crew briefing prior
to inserting rods during the downpower maneuver.
Some
crews consistently
used
two-way communication while other crews did not or used
them in a manner that
appeared artificial.
On March 11,
1995,
the inspectors
noted that the reactor
operator
appeared
to receive direction from the lead reactor operator,
the
control
room supervisor,
and the shift manager.
This confusion of command
and
control raised questions
regarding
who the reactor operator reported to and
whether it might be possible for this varying work direction to result in
conflicting direction.
The inspectors
concluded that operators
were knowledgeable of and adequately
controlled plant parameters.
The inspectors
further concluded that
inconsistent
communications
in the areas
of crew briefings
and
command
and
control could lead to future operator control errors.
The control
room
supervisor
on the day shift was typically engrossed
in administrative
activities,
severely limiting his oversight of licensed operators.
4.5
Ade uac
of 0 erator
Lo s
The inspectors
found operator logs generally
adequate.
Inspector's
reviews of
logs,
Plant Procedures
Manual,
3. 1. 10,
"Operating
Data
and Logs,"
and direct
observation
indicated that logkeeping
was adequate;
however, certain
weaknesses
were observed.
On March
9 and ll, 1995,
the inspectors
performed
extended
observations
of control
room activities during the day shift, at
night,
and
on the weekend.
During
a time of heightened
awareness
in the
control
room due to
a high drywell pressure
alarm
on March 9, logkeeping
was
not maintained real
time in the actual
log book.
The control
room operator
responsible
for logkeeping
began taking logs
on
a piece of paper next to the
log book.
The operator did not log actual activities in the,control
room
until approximately
I hour after they occurred.
This appears
to be
a standard
practice
and
was observed
on more than
one occasion.
The apparent
weakness
in
this type of activity is that, rather
than recording events
in real time, it
allows control
room operators
to edit the log entries
before they
become part
of the official record.
This could diminish the accuracy of the understanding
of plant activities to
a person
reading
the logs compared
to the actual
events.
The inspectors
concluded that the observed
method of logkeeping
had
-20-
the potential for adding
an extra administrative
burden
on the operator
who
had to copy the activities twice, possibly diverting the operator's
attention
away from plant activities.
The inspectors
and the licensee
observed
many examples of open
ended entries,
such
as surveillance tests
started
but not logged
as completed.
A recent
change to the process
established
a surveillance log.
This reduced
the
clutter in the operator's
log and
made it easier
to quickly note which
surveillance tests
were in progress.
The inspectors
concluded that the establishment
of the surveillance
log
addressed
a longstanding
weakness
in logkeeping,
The inspectors
also
concluded that the practice of delayed
logkeeping is
a weakness
in that it has
the potential
to distract operators
and distort the log records
4.6
Verification Processes
Recent errors indicate that significant improvement is needed
in the
implementation of the verification and self-checking
processes.
Errors in
this area
include the turbine trip, the clearance
order preparation
errors,
the clearance
order implementation errors,
mode
change errors,
and control
rod
verification errors discussed
in
NRC Inspection
Report 50-397/94-33,
Section 3.2. I.
The inspectors
also noted that the licensee
continued to
identify additional
examples of problems
in this area.
Licensee efforts to
improve performance
in this area
have
been ineffective.
The inspectors
concluded that verification and self-checking
processes
were
weak.
4.7
0 erator Distractions
The inspectors
found
a high noise level in the control
room.
The design of
the control
room greatly contributed to this high noise level.
The licensee
constructed
the control
room with the control boards,
the instrument cabinets,
and
a large computer
system all in one large
room.
This appeared
to make it
difficult for individuals to hear
each other, especially during control
room
briefings.
The inspectors
also noted
a high number of control
room
deficiencies.
During the inspection
the inspectors
noted that the number of
tracked control
room deficiencies
increased
from 51
on March 7,
1995, to 61
on
March 11,
1995.
Some of these deficiencies
were dated
in 1990.
The reactor
operator
assigned
to review clearance
orders
sat at
a desk near the control
room supervisor, shift manager,
and the control board.
While this review was
an operations
concern, it was not one that required
immediate,
moment to
moment
knowledge of operating conditions.
As such, this activity added
traffic and noise to
an already
busy
and noisy control
room.
The method of
maintaining the control
room log also
had the potential to distract the
operators
as discussed
in Section 4.5,
The control
room supervisor's
desk
faced
away from the control boards,
and the inspectors
observed that the
control
room supervisors
were distracted
by maintenance
concerns
on numerous
occasions.
The inspectors
concluded that this has the potential
to prevent
r
-21-
the control
room supervisor
from adequately directing control
room operations.
The inspectors finally concluded that, while examples of direct operational
problems
were not observed
as
a result o'f the noted distractions,
the
distractions
had the potential
to impact operations.
4.8
0 erator Work-Arounds
Operations
Instruction (OI) 14,
"Equipment Problems
That Require Operational
Compensatory
Actions (Workarounds),"
Revision
C, listed
34 prioritized
operational
concerns
arising
From operator work-arounds.
Each work-around
was
also described
in
a separate
paragraph
containing,
in many cases,
an
annotation that the operator
compensatory
action
had
been
incorporated
into
operating
procedures.
The procedure
did not;
however, list or describe
the
operator
compensatory
actions
associated
with the work-around.
The procedure
also did not list all
known work-arounds.
For example,
in the case of the
leaking reactor water cleanup demineralizer air line valves,
the inspectors
noted that operators
acknowledged
many operator work-arounds
associated
with
many valves in this single system with seat
leakage;
however,
operators
considered this one work-around to be representative
of all operator
work-arounds
associated
with leaking valves of this type in the reactor water
cleanup
system.
The inspectors
asked
how operators
tracked
the additional
leaking valves.
Operators
indicated that individual work requests
had
been
written on all leaking valves of this type.
The inspectors
noted that this
method of tracking operator work-arounds did not ensure that the operator
compensatory
action
had
been
taken for each work-around.
The operations
decision to not proceduralize
the work-around, for radwaste
timer problems
required operators
to remember to closely monitor the filling of a radwaste
tank to prevent overfilling it.
The inspectors
concluded that, while the
operator work-around
program
was more of a work prioritization and tracking
program than
an operator work-around
program,
and that, while the
prioritization of the work items could provide significant benefits,
the
inconsistency
in documenting
the
known problems,
and the unclear
method of
documenting
the operator
compensatory
actions,
could cause future
communication
problems.
4.9
Procedure
Adherence
Recent events,
such
as the failure to comply with the system operating
procedure for operation of blowdown from the reactor coolant
system using the
system
as discussed
in the
NRC Augmented
Inspection
Report 50-397/95-13;
the failure to perform or document
the control rod
coupling checks
discussed
in
NRC Inspection
Report 50-397/94-33,
Section 3.2. 1; the turbine trip discussed
in Section 3.6 of this report;
and
the clearance
order concerns
discussed
in Sections
3.4
and 3.5 of this report
indicate that operations
lacks the ingrained operational
philosophy that
procedures
should
be followed.
As described
in Section 3.6 of this report,
the licensee's
review of the
turbine trip concluded that the operators failure to follow the procedure
was
not the main cause of the trip.
The licensee's
root cause
analysis
appeared
-22-
to focus
on the labeling of the turbine test levers
as potentially the most
significant factor in causing
the turbine trip.
The inspectors
concluded
that,
although
improved labeling could have assisted
the operators
in
identifying the correct lever,
proper verification, strict adherence
to the
procedure,
and
adequate
oversight
by the support supervisor
were more
significant.
This failure- of management
to document
procedural
compliance
expectations
in the face of a clear procedural
compliance failure demonstrates
licensee
management's
reluctance
to emphasize
and communicate
the importance
of strict procedural
adherence.
In addition,
as discussed
in
Sections
3.4, 3.5, 3.7
and 3.5.3 of this report,
management's
response
to
some
of these
events
involving the failure of operators
to follow procedures
has
been to rationalize the errors rather than
address
them.
Licensee
management
efforts to improve procedure
adherence,
including training
and discussion
sessions,
feedback
from supervisory oversight observations,
and
other initiatives discussed
in various communications
to the
NRC, including
the response
to the most recent
Systematic
Assessment
of Licensee
Performance
report (50-397/94-09),
have not been effective in significantly improving
performance
in this area.
The inspectors
concluded that operators
have not consistently
followed
procedures,
and
management
attempts
at corrective actions
have
been
unsuccessful.
A~IR<<
The inspectors
noted that, while operators
did not announce all alarms,
operators
referred to the readily available
alarm response
procedures,
except
when operators
received
expected
alarms.
On three occasions,
the inspectors
observed
trainees
acknowledge
alarms without apparent
communication with the
on-shift operators.
None of these
instances
caused
operational
problems.
The
operations
manager
noted that
one of the trainees
held
a reactor
op rators
licensee
and worked with the operating
crew as part of a senior reactor
operator
upgrade
program.
The oth r two examples
involved
a nonlicensed
individual who asserted
that nonverbal
communication did occur with an
on-shift operator prior to the alarm acknowledgement.
The inspectors
concluded that the possession
of a license
by the senior reactor operator
upgrade trainee did not eliminate the
need for the trainee to communicate
the
alarm condition with an on-shift operator responsible
for plant operation.
The inspectors finally concluded that overall operator
alarm response
practices
were adequate.
4. 11
Tem orar
Modifications
The inspectors
noted that there
were only
11 open temporary modifications
on
March 12,
1995.
The inspectors
concluded that this number
was not abnormal
and that the temporary modifications installed did not present
an adverse
impact
on operators.
~
~
-23-
4. 12
0 erator
Knowled
e of Technical
S ecification
Re uirements
The events
discussed
in Section 3.7 of this report suggest
operator
unfamiliarity with Technical Specification 3.0.4 requirements
or lack of
sensitivity to the level of attention to detail
necessary
to comply with it.
However, the'perator sensitivity to the
need for either front or rear disk
indication of wetwell to drywell vacuum breaker position discussed
in
Sections
3.5
and 3.7 of this report suggests
significant operator familiarity
with Technical Specification requirements.
The inadvertent entries into the
2-hour Technical Specification action statement
described
in Section 3.5 of
this report indicated that, while operators
were sensitive to the Technical
Specification requirement,
they were not sensitive to the impact of work which
resulted
in this inadvertent entry.
As discussed
in
NRC Inspection
Report
50-
397/94-33,
operators
did not adequately
evaluate
the impact to safety
and the
Technical Specification requirements
of the degraded
position indication of a
postaccident
sampling valve.
The operator's
apparent failure to consult with
operations
management
and system engineering,
in addition to the licensing
manager,,contributed
to an inappropriate operability determination.
The inspectors
concluded that, while some weakness
in operator
knowledge of
Technical Specification
requirements
was apparent,
this was not
a primary
cause of the Technical Specification
compliance
problems
reviewed.
4. 13
0 erator Attention To Detail
and Professionalism
Several
of the events
discussed
in this report involved operator inattention
to detail.
The operators'ailure
to observe that the computer displays of
reactor
power were locked
up for approximately
5 hours5.787037e-5 days <br />0.00139 hours <br />8.267196e-6 weeks <br />1.9025e-6 months <br />,
the operators'ailure
to properly hang
a control
room clearance
tag,
the operators'ailure
to
identify that
a clearance
order did not deenergize
a relay to be replaced,
the
operators'ailure
to identify that the work planned
would result in an
inadvertent entry into the 2-hour Technical Specification action statement,
the operators'ailure
to identify that they were pulling the wrong fuse,
and
the operators'ailure
to recognize
Technical Specification restrictions
resulting in the Technical Specification 3.0.4 violations all represent
significant examples of operator inattention to detail.
The licensee-
identified example of an operator failing to initial the completion of a
surveillance
procedure
step described
in Section
4. 16 of this report
and the
inspectors
identified control
room mimic error on the spent fuel pool cooling
panel
are
two additional
less significant examples of operator inattention to
detail identified during the inspection.
The inspectors
concluded that
operator attention to detail represented
a significant weakness.
4. 14
Oversi ht Of Licensed
0 erator Activities
The inspectors
noted apparent
weaknesses
and inconsistencies
in the oversight
of licensed operator activities.
The inspectors
observed
wide variation in the degree of control
room
supervisor
involvement during control
rod manipulations
and other off normal
-24-
plant activities.
Some control
room supervisors
required
crew briefs prior to
moving control rods,
others did not.
One crew held briefings following the
receipt of an unexpected
alarm while other crews
responded
without holding
crew briefings.
The inspectors
reviewed OI-9, "Expectations for Supervisory Oversight."
The
operations
manager
approved this document
on September
29,
1994, to improve
and strengthen
the supervisory role of operations
department
managers
and
supervisors
in an effort to improve the performance of operations
personnel.
This instruction lists
13 areas
to be monitored to measure
and trend personnel
performance.
Some of the areas
included control
room supervisor
command
and
control, reactor operator
awareness,
procedure
use, shift turnover,
and
control rod movement.
The operations
manager
required shift managers,
control
room supervisors,
and shift support supervisors
to complete
10 observations
each
month
and
he required
a supervisor
or manager to monitor every control
rod movement.
The inspectors
reviewed the
23 complete OI-9 evaluations
performed during
February
1995.
8ased
on the review, it appeared
that only
15 supervisory
individuals participated meaningfully in the program.
The remaining personnel
evaluations
had
few or no comments
documented
and the form frequently
had
nothing more than perfunctory markings indicating that the evaluator
had
no
constructive criticism.
The inspector discussed
this observation with the
operations
manager,
who stated that the first priority had
been to motivate
supervisory
personnel
to complete the required
10 observations
per month and,
upon achieving this goal, to then work on the quality of the observations.
The operations
manager
acknowledged
that continued
improvement
was necessary.
The inspector
concluded that this program
was not yet fully implemented
and,
therefore,
had only
a limited effect
on operator
performance.
The inspector
also concluded that
some supervisory
personnel
appeared
to be reluctant to
criticize operator
performance.
During discussions
with several
personnel
on several different operating
crews,
the inspectors
learned that operators
generally did not have frequent
communication with upper management.
A significant exception to this were the
frequent telephone calls from the plant manager
to the shift manager.
Discussions
with shift managers
revealed that these calls from the plant
manager
provided direction to the operating
crew, thus bypassing
the
operations
manager.
A review of security
access
records
revealed that the
plant manager did not visit the control
room often.
While the operations
manager did have frequent interactions with the operators,
the inspector
questioned
whether this communication consistently established
operations
management
expectations
since Sections
3.4, 3.5, 3.7
and 3.5.3 of this report
describe
examples
where operations
rationalized operator
performance
rather
than criticized it.
The inspectors
concluded that the
above
examples
suggested
inconsistent
and
potentially conflicting oversight of licensed operator activities.
-25-
4. 15
Communications
With Other
De artments
The inspectors
noted
a weakness
in the shift turnover crew brief in that it
appeared
the brief was
inadequate
in providing good communications
between
departments.
The inspectors
found it difficult to hear the status
and
no
clear standard for what was expected
seemed
to exist.
Few questions
were
asked
by the individuals participating in the brief, the
number of individuals
in the control
room appeared
excessive
and detracted
from clear
communications.
The inspectors
did note that the crew briefs observed
on the weekend
were
improved
due to only 10 people attending
the briefing versus
the
25 who were
in the control
room for the dayshift brief.
Also reviewed
were the licensee's
night orders,
operations
instruction book,
and inoperable
equipment logs.
During preparations
for securing of fuel pool cooling, engineering
completed
an analysis of the anticipated
fuel pool heat
up rate.
The control
room
supervisor
reviewed this analysis
and
appeared
to have several
questions;
however,
during discussions
with the inspector,
the control
room supervisor
appeared
reluctant to contact engineering with questions
to try to resolve
the
concerns.
The inspectors
noted that recently the shift managers
have
been providing the
morning meeting leadership;
however,
the several
meetings
attended
by the
inspectors
appeared
to lack clear direction and,
on at least
one occasion,
information such
as
a intermediate
range monitor power supply which had failed
was not mentioned
in the meeting.
The inspectors
observed
that approximately
35 people
attended this meeting; it was difficult to hear what was being said
due to the size
and layout of the room.
Operations
was expediting maintenance
work in
a role where they were
a service
provider rather than the customer.
This was particularly evident
on March
11,
1995. during spent fuel pool-cooling work.
The control
room supervisor
found
it difficult to reach the single point of contact for that work.
On March 13,
1995, the inspectors
observed
the
PER meeting.
During this
meeting licensee
personnel
discussed
PER 295-196
on the concern regarding
the
tool contamination monitors.
Despite
a concern that the monitors were
unreliable at detecting
contamination
as described
in the Final Safety
Analysis Report,
and
a discussion
revealing that four previous
PERs
had
addressed
the
same
issue,
the licensee still used
the monitors.
Despite this
history, the inspectors
noted that, during the meeting,
licensee
personnel
suggested
that corrective action to address
this
PER was simpl.y to replace
these
monitors in September
1995.
Personnel
appeared
reluctant to suggest
or
acknowledge
the
need for a more
immediate determination of the
adequacy
of the
present monitors.
Attendees
also discussed
PER 295-197
on the low standby
liquid control
system
boron concentration.
The operations
representative
indicated
concern
over where the boric acid was going, but the discussion
did
not address
this concern.
When the operations
manager
indicated that it
appeared
that
a downward boric acid concentration
trend existed,
yet
I
-26-
operations
had not been
informed, the chemistry
manager replied that chemistry
did detect
the trend but never addressed
whether communication with operations
had,
or should
have,
occurred.
When the licensing representative
asked that
the
PER be flagged
as potentially reportable,
the operations
manager
assented
but stated
the conclusion that the operability evaluation
would determine that
the event
was not reportable.
During the discussion of PER 295-199
on the
erratic behavior of the reactor
core isolation cooling
pump during the
quarterly surveillance test,
the operations
manager
asked
whether
an increased
frequency test
was warranted.
The response
to the question
addressed
the
erratic behavior
as only
a startup
phenomena
and, therefore,
suggested
that
increased
frequency testing
was not warranted.
The inspectors
concluded that
the meeting did not candidly address
the potential
concerns
suggested
by the
PERs.
While some
concerns
did get raised,
especially
by the operations
manager, it was not clear that all the issues
raised
would be adequately
addressed.
4. 16
Surveillance
Tests
Performed
B
0 erators
The inspectors
identified several
examples
that suggested
concern with the
area of surveillance testing.
The reactor trip as
a result of operator errors
during surveillance testing discussed
in Section 3.6 of this report, failure
of operators
to recognize
the effect of initiated surveillance testing
discussed
in Section 3.7. 1 of this report,
and logkeeping
concerns
associated
with surveillance testing discussed
in Sections
4. 1
and 4.5,
suggest
that
confusion
and operating
events
have resulted
from operator
problems
associated
with surveillances.
On Narch 9,
1995, during the performance of Surveillance
Procedure
7.4.7.3.3B,
"RCIC quarterly Operability Test," Revision 4,
Step 5.8 required operators
to
ensure that they had two lead seals prior to performing the test.
Operators
failed to initial the procedure
acknowledging the completion of this step
during the performance of the test.
The control
room supervisor
never
acknowledged
the failure of the operator to initial this step
and simply had
another operator initial the step after the fact.
The inspectors
concluded
that this represented
an unwillingness
on the part of the control
room
supervisor to acknowledge
an operator's
error
as
a problem requiring
corrective action.
The inspectors
concluded that operators'erformance
and administration of
surveillances
was weak
and that this weak performance
has contributed to
confusion
and operating
events.
4.17
0 erations
Sense
of Ownershi
and Safet
Pers ective
An operations
sense
of ownership
was not consistently evident.
The inspectors
observed
operators
assuming
support roles extending well beyond the typical
operations role.
For example,
the orientation of the control
room supervisor
desk
away from the crew
and the control
boards
and the control
room supervisor
heavy maintenance
support workload also strongly suggested
that the control
room supervisor
was willing to become distracted
from plant operations
in
0
~
~
~
~
-27-
order to provide service to maintenance
workers.
Rather than functioning
as
the customer of services
from maintenance,
engineering,
and other support
groups,
operations
appeared
to function
as the support organization for other
groups.
When operations initially canceled
the downpower maneuver
on
March 11,
1995,
the inspectors
asked
the control
room supervisor
what had
replaced
the downpower
as the primary operational priority.
The control
room
supervisor's
response
was that the spent
fuel pool cooling work had top
priority and that the shift engineer
had just been
tasked with identifying all
the work orders
associated
with the spent fuel pool cooling system work.
The
control
room supervisor stated that this list would then
be used to determine
the status of each
work item and,
thereby,
identify which work items the
control
room supervisor
needed
to "push."
The control
room supervisor
also
indicated that maintenance
personnel
designated
as the single point of contact
for the spent fuel pool cooling outage
had
been very difficult to contact.
The control
room supervisor's
reluctance
to question
engineering
regarding
spent fuel pool heat
up rate calculations
discussed
in Section
4. 15 suggested
that operations
was not
a very demanding
customer.
The apparent
schedule
pressures
associated
with the incorrect operability determinations
made
regarding
intermediate
range monitors discussed
in Section 3.8,
and apparent
schedule
pressures
associated
with the Technical Specification 3.0.4 violation
discussed
in Section 3.7.2,
suggest
that operators
may have allowed schedule
pressures
to distract
them from their fundamental
responsibilities
regarding
nuclear safety.
The inspectors
concluded that the operator's
lack of
ownership, distracting ancillary role,
and apparent willingness to respond to
schedule
pressures
rather than assert their authority with regard to nuclear
safety,
has interfered with the operations
department's
principle mission,
to
operate
the plant safely.
The inspectors
also concluded that management's
willingness to tolerate operator distractions
represents
a failure of
management
to provide adequate
leadership
and direction in establishing
clear
expectations
of operations.
4. 18
E ui ment Restoration
Followin
Maintenance
or Testin
The Technical Specification 3.0.4 violation discussed
in Section 3.7. 1 of this
report associated
with the failure of instrumentation
and control personnel
to
properly restore
the main steam
leakage
control
system
was
an example of
inadequate
equipment restoration
following testing.
The missing lock-seal
from Valve SW-V-128A may have resulted
from incomplete
system recovery after
maintenance.
The weak operations
sense of ownership
may be
a contributor to
these
equipment restoration
problems.
The inspectors
concluded that these
examples
suggest
a weakness
with equipment restoration.
4.19
Control of Locked Valves
The inspectors
reviewed
Procedure
1.3.29,
"Locked Valve Checklist,"
and found
that it provided
adequate
controls for locked valves.
The inspectors
audited
a number of valves
and found them locked
as required
by Procedure
1.3.29.
The
only recent
concern with control of locked valves is described
in Section 3.3
of this report.
The inspectors
concluded that the locked valve program
appropriately controlled valves required to be locked.
'TTACHMENT
1
PERSONS
CONTACTED
J.
R.
C.
D.
S.
W.
W.
L.
W.
L.
J.
J.
G.
R.
W.
R.
N.
p.
V.
M.
G.
K.
p.
M.
S.
H.
K.
H.
T.
H.
L.
R.
M.
T.
S.
M.
R.
E.
A.
M.
J.
D.
R.
H.
D.
D.
L.
Baker, Director, Nuclear Training
Barbee,
System
Engineering
Manager
Becker, Shift Manager
Berglum,
Reactor Operator
Berry, Shift Engineer
Counsil,
Managing Director
Darke, Auditor
Dial, Equipment Operator
Estes,
Shift Manager
Fernandez,
Licensing Engineer
Flood, Operations
Radwaste
Supervisor
Gearhart,
Assistant to the Vice President
Gelhaus,
Manager,
WNP-2 Projects
Givin, Security
Force Supervisor
Green,
control
room supervisor
Gumm, Control
Room Operator
Hancock, Shift Manager
Harness,
Mechanical
Design Manager
Harris, Assistant to Maintenance
Manager
Hedges,
Corporate
Chemist
Hendrick, Shift Manager
Hlavaty, control
room supervisor
Inserra,
Manager,
equality Services
Jerrow,
Equipment Operator
Jerrow,
Control
Room Operator
Johnson,
Koenigs,
Design Engineering
Manager
Lambel, Control
Room Operator
Lau, Manager,
Chemistry
Lehr, Reactor Operator
Leingang, Facility Plan/Development
Supervisor
Levline, Technical
Program Supervisor
Lindsay,
Executive Assistant
Lindsley,
Equipment Operator
Mackebon,
Equipment Operator
Mann, Staff Specialist
Hazurkiewicz,
Management Specialist
McCowan, Reactor Operator
Hiller, Labor Relations
Honopoli, Maintenance
Manager
Hulth, Manager,
equality Support Services
Hyers,
Mechanical
Engineer
Design
Nelson, control
room supervisor
Nolan,
Radwaste
Supervisor
Noyes,
Manager,
Plant equality Control
Overman,
System Engineering Supervisor
Pagel,
Staffing and Development
Manager
T. Park,
Equipment Operator
J. Partridge,
Nuclear Engineer
J.
Pedro,
Compliance Specialist
D.
Rambo, control
room supervisor
A.
Ramos, Shift Support Supervisor
H.
Reddeman,
Technical
Services
Manager
G.
Reed,
Manager,
Emergency
Preparation
H. Rockey,
Control
Room Supervisor
R. Romanelli,
Manager,
Communications
J. Schnell,
Team Leader, Administrative and Records
Management
D.
Schumann,
Operations
Support Specialist
V. Shockley,
Assistant to Radiation Protection
Manager
J.
Sims, Shift Engineer
R. Steiner,
Manager,
Project
Manager
R. Sterchen,
Equipment Operator
J. Streeter,
Executive Assistant to the Managing Director
D.
Swank,
Licensing
& Compliance
Manager
J. Taylor, Writer, Communications
P. Taylor, Shift Manager,
Operations
G.-Tupper, Director,
Communications
and External Affairs
W. Waddel,
Manager,
Regulatory Support
G.
Weimer, Training Specialist
Operations
G. Westergour,
Shift Support Supervisor
C. Whitcomb, Manager, Administrative and Records
Management
D. Whitcomb,
Manager,
Nuclear Engineering
M. Widmeyer, Supervisor,
Technical
Programs
P. Wikowski, Mechanical
Maintenance
Supervisor
D. Williams, Nuclear Engineer
P.
Ziemer,
Maintenance
Procedure
Supervisor
NRC
R.
C. Barr, Senior Resident
Inspector
A.
B. Beach, Director, Division of Reactor Projects
L. J. Callan,
Regional Administrator
J.
W. Clifford, Senior Project
Manager
W. 0. Johnson,
Chief, Project
Branch
A
K.
E. Perkins, Director, Walnut Creek Field Office
D.
L. Proulx, Resident
Inspector
The
above
personnel
attended
the exit meeting.
In addition to the personnel
listed above,
the inspectors
contacted
other personnel
during this inspection.
2
EXIT MEETING
An exit meeting
was conducted
on March 27,
1995.
During this meeting,
the
team leader
reviewed the
scope
and findings of the report.
An additional exit
teleconference
was held with Messrs.
Parrish,
Bemis,
Swank,
and Robinson
on
June
1,
1995.
The licensee
did not identify as proprietary
any information
provided to, or reviewed by, the inspectors.