ML17156B420

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Insp Repts 50-387/89-80 & 50-388/89-80 on 890821-25.No Violations Noted.Major Areas Inspected:Stated Training Programs & Implementation,Including Health Physics & Licensed Operators.Weaknesses Noted
ML17156B420
Person / Time
Site: Susquehanna  Talen Energy icon.png
Issue date: 10/26/1989
From: Conte R, Gallo R, Howe A
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION I)
To:
Shared Package
ML17156B419 List:
References
50-387-89-80, 50-388-89-80, NUDOCS 8911010049
Download: ML17156B420 (31)


See also: IR 05000387/1989080

Text

U.S.

NUCLEAR REGULATORY COMMISSION

REGION I

Report Nos.:

50-387/89-80

and 50-388/89-80

Docket Nos.:

50-387

and 50-388

License Nos.:

NPF-14 and NPF-22

Licensee:

Pennsylvania

Power 5 Light Company

2 North Ninth Street

Allentown, Pennsylvania

18101

Facility Name:

Susquehanna

Steam 'Electric Station Units

1 and

2

Inspection At: Berwick, Pennsylvania

Inspection

Conducted:

August 21,

1989, to August 25,

1989

Inspectors:

T. Bettendorf,

PNL

T. Easlick; Operations

Engineer,

BWR Section

T. Mazour, Consultant

M. McCoy,

Human Factors Analyst,

NRR

W. Oliveira, Reactor

Engineer,

DRS

R. Pelton, Training and Assessment

Specialist,

NRR

T. Rebelowski,

Senior Reactor

Engineer,

DRS

S.

Shankman,

Chief, Training and Procedures

Section,

NRR

J. Wigginton, Chief, Facilities Radiation Protection, Section,

NRR

Team Leader:

<d'llen Howe, Senior Operations

Engineer

BWR Section,

Division of Reactor Safety

Jd~s

g

Date

Reviewed by:

Richard J.

Conte,

hief,

BWR Section

Opei ations Branch,

DRS

/o 2W~

Date

Appt oved by:

obert

M. Gallo, Chief, Operations

Branch

Division of Reactor Safety

ate

89

CK

Q

()

()g()()49 uiw'102+

9

Executive

Summar

A special

announced training program team inspection

was performed at the

Susquehanna

Steam Electric Station,

Units I and 2, from August 21 to

August 25,

1989 (50-387/89-80

and 50-388/89-80).

This in-depth team

inspection

focused

on Susquehanna's

training programs

and their implemen-

tation.

The specific training areas

inspected

were health physics,

mecha-

nical maintenance,

Instrument

and Controls (IEC), and licensed reactor

operator

and shift supervisor.

The inspection

included

a review of train-

ing program procedures,

training materials,

records, qualification stand-

ards,

and other applicable

documents;

observations

of classroom training,

on-the-job trai'ning,,simulator training,

and on-the-job performances;-

and

interviews with operators technicians,

trainees,

instructors,

supervisors

and managers.

Within the

scope of the areas

reviewed,

the training programs

at Susque-

hanna Units I and

2 are well designed,

implemented,

and strongly supported

by both training management

and line management

including the Senior Vice

President

Nuclear.

Areas of program strengths

and specific weaknesses

are

summarized

below:

The team concluded that the training programs satisfied all of the

compo-

nents of a Systems

Approach to Training (SAT) based

program

and the

programs

are functioning well.

The job/task analysis is comprehensive,

well defined,

and well implemented.

The training facility component of

the training program which includes the classrooms,

laboratories

and

equipment,

and support facilities is an overall strength.

Further,

the

team concluded that

an overall strength of the training

program is the comprehensive

program evaluation

process.

This process

systematically

evaluates

the effectiveness

of training which resulted

in

revisions to the training programs.

The technical

content of the Units of Instruction (UOIs) are generally

good but they are not structured

to assure

consistent delivery by instruc-

tors.

The licensee

is in the process

of improving these

UOIs and plans

to continue this process.

The Health Physics

(HP) training programs

were found to be effective and

of high quality.

Weaknesses

were noted with the

UOIs and with systems

training for HP technicians.

The Mechanical

Maintenance

(MM) training

programs

were found to be well implemented.

Weaknesses

were noted regarding

incomplete

implementation of the applicable

examination

development policy

and the apparent

low priority given to

MM certification.

The Instrument

and Controls (IKC) training programs

were effectively implemented with

weaknesses

regarding

incomplete

implementation of the applicable examination

development policy and the frequent

use of temporary approvals of UOIs.

The

team concluded that the training programs for reactor operators

and

shift supervisors

were performance

based

and well-implemented.

Weaknesses

la

were observed. regarding

UOI format, the indication that the licensee

has

committed to various requirements

for program implementation,

and

as indi-

'cated in the following paragraph.

As a'esult of this inspection,

one apparent violation of NRC requirements

was identified in that there

are

inadequate

requalification program provi-

sions to provide accelerated

training and retesting to licensed operators

who have failed

a comprehensive

written examination or annual

operating

test prior to their returning to licensed activities.

Details are given

in Section

6.3 of this report.

Jy

Table of Contents

Executive

Summary

1.

Background

and

Scope of Inspection

~Pa

e

la

2

2.

Overall

Program Assessment

3.

Health Physics

5

4.

Mechanical

Maintenance

10

5.

Instrument

and Controls

( IKC)

~

~

6.

Reactor Operator

and Shift Supervisor

14

17

7'.

Exit Meeting

Summary

~...

22

~ Appendix 1

Appendix- 2-

Appendix 3

Pre-Inspection

Requested

Information.

Persons

Contacted

~

Letter to the

NRC from W. Lowthert, Dated

September

12,

1989

.

~

~

~

~

~

~

~

23

.

24

26

p~

i,

DETAILS

Back round

and

Sco

e of Ins ection

The Nuclear Regulatory

Commission

consi'ders. effective training of

personnel

to be

an important part of safe nuclear

power plant operations.

This inspection

was in keeping with NRC policy as stated in, "Commission

Policy Statement

on Training and Qualifications of Nuclear Plant

Personnel,"

(as published

in Federal

Register

53 FR 46603),

which states

that the

NRC will expand the method

by which is monitors the industry

training programs

by performing post-accreditation

reviews at selected

sites.

The inspection

was conducted

using inspection

procedure

41500, Training

and Qualification Effectiveness

and the guidance of NUREG-1220 "Training

Review Criteria and Procedures."

NUREG-1220 provides criteria to review

what is referred to as performance-based

training, or the Systems

Approach

to Training (SAT).

The criteria assess

what are considered

the five

elements

of these training programs.

The elements

are:

1.

Systematic

analysis of 'e jobs to be performed,

A

2.

Learning objectives that are derived from the analysis and.that

describe

desired

performance after training,

3.

Training design

and implementation

based

on the 1'earning objectives,

4.

Evaluation of trainee mastery of the objectives during training,

5.

Evaluation

and revision of training based

on the performance of

trained personnel

in the job setting.

The specific training areas

inspected

were health physics,

mechanical

maintenance,

Instrument

and Controls (ICC), and licensed reactor operator

and senior reactor operator.

The inspection

included

a review of training program procedures,

training

materials,

records, qualification standards,

and other applicable

documents;

observations

of classroom training, on-the-job training,

and simulator training and on-the-job performanc'e;

and interviews with

operators,

technicians,

trainees,

instructors,

supervisors,

and managers.

The inspection

was performed

by initially obtaining materials

from the

licensee.

The materials

provided are 'given in Attachment

1 of this

report.

Specific job tasks for the areas

r'eviewed were selected

and

several

training program procedures

were reviewed prior to arriving on

site.

The focus of the inspection

was

on (1) how the tasks

were analyzed;

(2) how training objectives

were derived from the tasks;

(3) how training

for the tasks

was designed,

developed,

and implemented;

(4)

how trainees

were observed

and evaluated

during training to determine their level of

task mastery,

and (5) how feedback

on training, trainee evaluations,

and

on-the-job performance

indicators

are incorporated into revision

and evalu'-

ation of the training programs.

Overall

Pro

ram Assessment

The team

made the following overall assessments

of performance

of the-

training programs.

Specific findings and conclusions will be described

in each training area

reviewed.

The team concluded that the training programs satisfied all of the

compo-

nents of a

SAT based

program

and the programs

are functioning well.

In

perspective,

the strengths

identified in .the following paragraphs

were

prevalent throughout the areas

reviewed

and the weaknesses

and problems

observed

were related to specific items within the programs.

The following are characterized

as program strengths:

Systematic

Job/Task Analysis

The team reviewed procedure

STCP-QA-112,

"Job/Task Analysis Program,

Revi-

sion 2."

This procedure

applies to all accredited

programs with the

exception of the technical staff and managers.

The team noted that this

procedure

incorporates participation of training personnel

and the associ-

ated work group including job incumbents

and determining

a systematic

approach

to developing

and selecting tasks.

Criteria for initial and

continuing training needs

are provided.

This procedure

assures

analysis

and development of the tasks

which support development of learning

objectives

and while the procedure

states

the task analyses

are historical

documents,

there are provisions to update

the task analysis if the

need

were to arise.

The tasks

are placed in Training Cross

Reference

Matrices

after selection for analysis

and training.

The Matrices reference initial

and continuing training criteria, units of instruction

and objectives,

criteria for deselection,

and provide

space for comments.

They are

required to be kept current via pen

and ink changes

by the responsible

training supervisor

and periodically revised

and approved

by appropriate

training and line management.

The team verified that the above elements

were incorporated into the

specific tasks

selected

from the Training Cross

Reference

Matrices via

interviews

and review of the documentation.

The team concluded that the job/task analysis is comprehensive

and well

defined

and that the job/task analysis is well implemented.

Development of Learning Objectives

Based

on reviews of the learning objectives for the specific tasks

selected,

the

team determined that learning objectives

developed for the

tasks

are easily tracked

from the Training Cross

Reference

Matrices,

they

w ~

clear'ly state

expected

behavior,

they supply the appropriate

conditions

and standards

for performance,

and they relate to the specific technical

knowledges, skills and abilities required to perform the task.

Provisions

are also in place to change

and update learning objectives,

The team concluded that the learning objectives

are specific, well struct-

ured,

and technically adequate.

As an additional

improvement,

the licen-

see plans to cluster related learning objectives.

Training Facilities

and Equipment

The team concluded 'via observation that the'hysical

component of the

training program which includes the classrooms,

laboratories

and equip-.

ment,

and support facilities is an overall strength.

Licensee

Management

has

found that the plant specific simulation faciliity, does not ful y

support its objectives.

Licensee

management

has therefore

determined that

th

simulation facility will be replaced

or upgraded

and

have addressed

thi

issue with the

NRC in a letter to the Regional Administrator date d

August 4,

1989.

Management

Support

The team found that training management,

line management,

and senior

management

strongly supported all training programs.

Regarding this

strong support,

the

team noted that training and line managers

met regu-

larly to discuss training issues,

line managers

knew they had primary

responsibility for training quality, and the training and line managements

fully supported policies to rotate

personnel

from the plant to training

and vice-versa.

The team also noted that the Senior Yice President-

Nuclear actively supports training by personally teaching

a course

as well

as frequently meeting with management

to discuss training issues'

Program Evaluation

The team reviewed procedures

that implement the program evaluation of the

SAT process.

These

procedures

adequately

define methods to systematically

evaluate

the effectiveness

of training programs;

to elicit feedback

from

trainee tests,

on-the-job experiences

and supervisors;

to incorporate

instructor and trainee critiques;

and to evaluate training instructors.

The team reviewed the

"Susquehanna

Training Center

1988 Training Evalua-

tion'Annual Report."

The team noted that this report is given wide

distribution

among plant and corporate

management..

This report details

both overall

and specific program performance

in preparing

the staff to

perform their jobs.

Senior plant management

indicated that evaluation of

training effectiveness

is expected

of plant supervisors

and managers.

In addition to the

summary report,

the team found evidence of consistent

and on-going evaluation of training programs.

Trainees,

supervisors,

job incumbents,

and instructors

indicated that they provide feedback

on

training program effectiveness.

Tracking and trending of these

data

were

found to provide input that resulted in training program

improvements.

Also, examination results were. used for both near term program adjustments

and long term modifications.

Several

components

of the evaluation of training are noteworthy.

These

include the analysis. of trainee

and supervisor

comments

about training and

the prompt feedback given to commentors with regard to the disposition of

their comments.

Another feature of program evaluation is the nuclear training group's

responsiveness

to both internal

and external

evaluations.

An extensive

Nuclear Quality Assurance

(NQA) audit was conducted

in May and June of

I988 to verify the effectiveness

of the training, retraining

and qualifi-

cation programs.

Areas were identified as needing

responses

by the

~ nuclear training group and were closed prior t'o the team's visit.

The

team also

found corrective actions in place to respond to items noted in

the

INPO accreditation

team visit of 1988.

In addition to outside evaluations

from corporate quality assurance,

INPO,

and

NRC, the nuclear training group contracts for an assessment

from

instructional technologists

and other training professionals

to recommend

improvements that might be

made to enhance

learning.

The team concluded that

on overall strength of the training program is

the comprehensive

program evaluation

process.,

A clear process

is in

place to systematically

evaluate

the effectiveness

of training programs

and to revise the programs

as required.

The following is

a specific weakness

applicable

to all programs:

The team noted that the technical

content of the Units of Instruction

(UOI) (which are utilized by the students

as study guides

and by the

instructors

as lesson

plans) is genera11y

good.

However, they are not

structured

to assure

consistent delivery by the instructors.

See Sections

3.2, 4.2, 5.2 and 6.2 for examples of UOI deficiencies.

The 1icensee

is

aware of this weakness

and plans to improve the UOI's as

an ongoing

ptoject.

Health

Ph sics

HP

The inspectors

examined the licensee's

health physics technical selection,

training,

and qualification program

and found the overall program to be

-well-implemented with the necessary

program elements

in place

and func-

tioning to ensure

continued performance at the current high level.

In

addition to using NUREG-I220, "Training Review Criteria and Procedures"

as

a guide,

the program

was reviewed

and appraised

against the following

regulations,

guides (both

NRC and Industry),

and

good industry practice.

~

10

CFR I9.I2, "Instructions to Workers"

.

~

Regulatory Guide 1.8,

"Personnel

Selection

and Training"

Regulatory Guide 8.27, "Radiation Protection Training at Nuclear

Power Plants"

Regulatory

Guide 8.29, "Instru'ction Concerning

Risk From

Occupational

Radiation

Exposure"

ANSI/ANS-3. 1-1978, "Selection

and Training of Nuclear

Power Plant

Personnel"

3.1

Task Selection

The following tasks

were selected

from this licensee's

Health Physics

Technician J/TA Training Cross

Reference

Matrix by the team for

evaluation of health physics initial and continuing training:

~

Provide close health physics

coverage for workers in high dose

jobs (for example,

control

rod drive mechanism

replacement).

~

Direct the installation

and removal of temporary shielding.

~

Support the use of air line respirators.

~

Respond

to

a fuel handling accident.

~

Assist in developing contractor

HP technical training

program.'uring

the

1988 job analysis,

the task, "Assist in Developing Contrac-

tor HP Technician Training Program,"

was identified as

a management

task

and is not included in the initial or continuing

HP technician

training programs.

3.2

Desi

n and

Im lementation

The team reviewed the UOIs for the four tasks

selected

for train-

ing/retraining.

The instructional setting for all tasks

was evalu-

ated

by the Curriculum Committee during the initial development of

the,UOIs.

As new tasks

are selected for training, the Curriculum

Committee evaluates

the tasks to determine

the instructional setting

best suited for mastery of the task.

In general,

the organization

and presentation

of initial and continu-

ing training is based

upon the relationships

among learning object-

ives

and follows a logical sequence.

The team observed

the presentation

of a scheduled

general

worker

respiratory protection lecture.

The lecture

was evaluated

using the

licensee's

instructor evaluation

form (form STCP-331B)

and the guid-

ance of NUREG-1220.

The training was conducted

in accordance

with an

approved

UOI.

The instructor followed the UOI, was poised

and

professional

in his presentation,

and maintained class interest.

A

follow-up interview with the instructor verified the instructor

has

a complete

and thorough

knowledge of the subject matter

and was

confident in his ability to relate the subject matter in an under-

standable

manner.

Based

on the above

and feedback

from technicians

and

HP management,

the

team determined that the instructors

have

an

excellent rapport with the students.

The team concluded that high

quality instructors

are

a program strength.

7

The team reviewed training records

and found they are maintained

as

a real-time data

base for all instructors

and trainees.

Student

data is constantly being input into the data

base

and is generally

current through the previous week's instruction.

Class rosters

are

organized

by unit of instruction

and converted

to microfiche during

the calendar

year following instruction.

The training records

examined

were generally

complete

and auditable.

In interviews,

HP technicians

indicated that feedback

and communica-

tions between

the health physics working group

and the. training organ-

ization were good and had improved over the past

two years.

The tech-

nicians especially liked their ability to improve and,select initial

and continuing training through the Curriculum Committee.

Membership

on the health physics

committee included

Level I technicians,

Level

II technicians,

health "physics management,

and

members of the train-

ing organization.

This "grass-roots"

approach,

using

a broad

spec-

trum of personnel

including qualified technicians

as

a resource for

affecting change to the training program is viewed as

a program

strength.

Based

upon feedback given during technician interviews,

this practice

has

a positive impact

on worker morale

and their strong

attitude

toward training.

The license'e

has

a formalized and well-documented

on-the-job training

(OJT) program for the HPtechnicians.

All HP technicians

interviewed

agreed that the

10 week

OJT training following the initial training

more than adequately

prepared

new technicians for their assigned

duties.

HP line management fully supports

the dedicated

10 week OJT

period where the technician's training (guided

by an experienced

Level II technician) is focused with the technician free to maximize

the field learning aspects

of qualification.

When ready,

a techni-

cian demonstrates

a task

and is formally evaluated.

This evaluation

is documented

in the technicians qualification record.

The team concluded that the on-the-job training program following the

initial technician

classroom

phase of instruction is

a program

strength.

The structured training for professional

HP personnel

relies

on

self-improvement

methods (e.g.,

through self-study

and reading)

following written guidance

generally in the form of a subject

area

checklist.

Additionally, plant management

provides excellent

support

for professional

development

by allowing the professional

HPs to

attend technical

seminars

and meetings outside

the plant environment.

Ensuring that the professional

staff maintains contact with fellow

industry professionals

and routinely attend technical

seminars/train-

ing is viewed as

a program strength.

The

HP training facilities in the training center

are

good.

The

laboratory

equipment properly mimics the plant-side instrumentation,

and of special

note is the "spare" Post<ccident

Sampling

System

(PASS).

The

PASS mock-up is used

by both HP/Chemistry technicians

'nd

I&C as

a training aid.

The Control

Rod Drive Mechanism

(CROM)

removal

and rebuild mock-up

used

by mechanics

and

HP staff has

allowed for excellent, effective ALARA training.

The classroom,

technical library, laboratories,

administrative

support services,

and

the computer-based

training laboratory are all good facilities that

have

been properly designed

and effectively utilized.

The overall

quality, of the training facilities is viewed as

a program strength.

The current format of the UOIs provide the trainee with an excellent

tool for later review of lesson material.

However, while the units

of instruction contained

necessary

learning objectives,

the team

noted that appropriate instructor teaching activities, instructor and

trainee

references,

appropriate

evaluation methods/standards,

and

required materials in their current textual

format did not ensure

consistency

of instructor presentation.

Missing from the units of

instruction were several

of the more important portions of lesson

plans designed

to ensure consistent delivery such as:

I) embedded

instructor references

and aids (which indicates

when additional

information, transparency,

or job aid is used to enforce learning),

2) sample exercises

(radiation shielding problems,

dose rate problems,

etc.)

as

examples for use during lectures,

and 3) areas to allow for

customization of the lesson

plan by the instructor (pertinent,

perso-

nal anecdotal

material).

Additionally, while the technical

content

of the UOIs was good,

the team noted that the material for the task,

"Respond to fuel handling accident"

was inadequate

and not up to the

facility'

high standards.

The potential

problem with consistency of

presentation

and the one,

substandard

unit of instruction (out of

four tasks

reviewed)

are viewed as

a program weakness.

The

HP technicians

receive

one-week of plant systems training

(Nuclear Plant Operator course),

normally during the classroom

phase

of their qualification process.

The team determined this initial

orientation training does

not stress

or focus

on the radiological

aspects

and hazards'f

the systems.

Beginning in 1988,

as part of

the 80-hour per year continuing training program for qualified techni-

cians

and foremen,

systems training was initiated on

RMCU, offgas,

ECCS,

RHR,

and ventilation/exhaust

systems.

The

RMCU, offgas,and

RHR

system

UOIs were judged

by the

team

as

good.

The

ECCS and venti la-

tion/exhaust

UOIs were rated

by the team

as marginally acceptable

as

both units of instruction failed to provide the necessary

HP focus

and thorough coverage of the hazards associated'ith

these

systems.

Based

on interviews with the technicians

and

a review of the existing

systems training material,

the team concluded that the

HP technician

systems training provides

inadequate

focus

on radiological concerns

and hazards

and fails to uniformly cover all the pertinent

systems

that can

cause significant radiological

hazards

to the worker.

The

team's

concern is based

on technicians

providing back shift

HP

coverage

(without additional supervision).

These technicians

need

adequate

systems training to help ensure

they take proper'recautions

and actions 'during normal, off normal,

an'd emergency

conditions.

Licensee

management

has

reviewed the team's

concern

and in a letter

to the

NRC, from W. Lowthert, Manager Nuclear Training, dated

Septe-

mber 12,

1989, the licensee

committed to revise the training program

to more effectively train

on systems

for the next initial training

session

conducted,

and in the

1990 continuing training program.

An- interview indicated that the formal evaluator-trainee

process for

task certification of the respiratory protection speciality

may not

have

been

conducted

as formally as described

in the training proce-

dures in all cases.-

Team- members

izterviewed

a recently qua'lified

technician

and

an experienced

s'enior technician qualified

for.thi.s'peciality.

They were found to be'nowledgeable

and

qualified.'ased

on verifying the qualifications

of- the above

personnel

there-.is

not an immediate safety concern,

however,

the question of informality

in the certification process

'remains

unresolved

(387/89-80-01,

388/89-80-01).

Using eleven

NRC and

INPO, generic

communications (i.e., Information

Notices, Significant Event Reports, etc.) pertinent to,the health

physics area,

the, team tried to determine

how these particulat

gene-

ric communications

impacted the training program.-

These ll generic

communications

were available in the tr aining center technical library.

The results of the licensee's

search

(using

an automated

tracking

system

computer print out and class rosters)

were

made available

for'eview.

Based

on the review of this information and identified UOIs

the team

was able to determine that three of the generic

communica-

tions

had

been integrated

into the formal training program.

It

appears

that the remaining eight generic

communications

were discus-

sed during the routine weekly

HP technician

meetings.

The team

reviewed the attendance

rosters for the

1987

and

1989 weekly techni-

cian meetings,

but the rosters for 1988 were not readily available.

Interviews with technicians

indicated that all technicians

do not

regularly attend the we'ekly technician meetings.

Because

of insuffi-

cient time, the team was unable to perform an in-depth evaluation of

the quality of generic

communication training provided at the weekly

technician

meetings,

and could not verify technician

attendance.

Based

on this review, the

team could not verify that pertinent

lessons

learned

from industry and onsite events

covered in the weekly techni-

cian meetings

are reaching all

HP technicians.

The team received

feedback

from a plant electrical technician (during

classroom training observation)

who was concerned

about

HP personnel

performing maintenance

on

HP survey instrumentation.

Specifically,

the concerned

technician believed that the

IKC shop

should

be

10

performing this maintenance

and that

HP personnel

did not have the

necessary

experience

or= training to properly perform maintenance.

The team discussed

this concern with the Radiological Operations

Supervisor

(ROS).

The

ROS was

aware of the matter

and stated

that'his

concern

has

been formalized as

an official union grievance;

The

ROS then described

the

HP department's

training and controls to

'nsure

that the

scope of maintenance

performed

by

HP was limited to

relatively simple tasks

and that all equipment

was thoroughly checked

and calibrated per approved

procedures

prior to returning it to

service.

The team independently

reviewed the maintenance

tasks

and

associated

training.

The team concluded that the tasks

were relati-

- vely simple and that training was adequate

for the performance of

this work.

Based

on the limited scope of the work, appropriate

licensee

management

oversight,

and adequate

training, the team deter-

mined this item is not

a safety concern

3.3 -Trainee Evaluation

Exemptions

from training are

based

on

a combination of performance-

based testing

and objective evaluation.

Typically, exemptions

are

only granted

to former Operations

Department for the systems

phase of

'the initial technician training program.

A review of the examination

bank revealed that the test items are

linked to the lesson objective

and job performance

requirements.

During initial training, trainees

are evaluated

using daily quizzes,

weekly exams,

and

a comprehensive

final exam.

Feedback is usually

given the day following the exam/quiz.

During continuing training,

exams/quizzes

are given following the lecture,

HP technicians

and trainees

who perform be'low standards

are provided

remediation

and retested.

As

a result of the job placement testing

program,

health physics trainees

have not required

removal

from the

training program.

Appropriate precautions

are taken to preclude

compromise of the exam/quiz contents.

3.4

Summar

of HP Trainin

The findings from the inspection of the

HP technician training

programs

indicate that Susquehanna

Steam Electric Station

has

an

'effective,

high quality performance-based

HP technician selection,

training,

and qualification program.

The team found that all

elements of the Commission's

Policy Statement,

with minor exception,

have

been

met and are being effectively implemented.

Two weaknesses

observed

were the need for re-formatting the UOIs to ensure

consis-

tent delivery of information and

a need to provide job-specific

systems training that stresses

the radiological

hazards

associated

with certain plant systems.

4.

Mechanical

Maintenance

MM

= 4.1

Task Selection

11

The following six tasks

were selected

from the licensee's

Mechanical

Maintenance

J/TA Training Cross

Reference Matrix:

inspect/repair

valves

align pumps

repair hydraulic control unit

rebuild control rod dri.ves

align equipment (belts,

couplings,

motors, etc.)

verify equipment blocking

4.2

Desi

n-and

Im lementation

The team found that the Nuclear Technical Training Supervisor is

a

degreed

professional

with vocational experience.

The supervisor

was

involved with program development

and continues

to instruct in order

to maintain proficiency and support the high instructional workload.

The instructional staff consists of individuals with experience

in

the maintenance

disciplines which they instruct.

- One of the two

mechanical

maintenance

instructor positions is a rotational assign-

'ent,

where

an assistant

foreman is screened

and selected

for a two

year assignment.

Instructors indicated during interviews that the

instructional workload was high but tolerable.

The team noted that training responsibilities

are divided.

Formal

classroom training is the responsibility of the Training Department,

and on-the-job training is the responsibility of the Mechanical

Maintenance

organization.

Training Department

and Maintenance

managers/supervisors

meet quarterly as

a curriculum committee to

review training and revise it as required.

Interviews indicated

that managers/supervisors

are continually working together

on the

training program

and that there is excellent rapport between

the

Training Department

and the Maintenance organization.

Units of Instruction (UOIs)

M001 (valve maintenance),

M009 (bearings),

AD004 (protective permit and tag),

Y8015 (lockwiring) and

MM014

(rigging) for classroom/laboratory

training were reviewed.

OJT

training guide

MM623 (optical alignment)

was also reviewed. Mith one

exception,

these

UOIs provided the information necessary

for the

instructor to address

the stated

terminal

and enabling objectives.

This exception

was

MM015, where the enabling objective with respect

to use of safety

equipment

was not addressed

in the body of the

lesson

plan,

and consequently

was not addressed

by the instructor

when the team observed

conduct of this training.

12

Inspectors

observed

'the conduct of classroon/laboratory

training for

bearings

(M009), rigging (M014), lockwiring (M015) and permit and

tagging

(AD004).

They also observed on-the-job training (OJT) with

respect

to "main steam l'ine plugs

(MM087) and optical alignment

{MM623).

In general,

the team concluded that this training was

conducted in a professional

manner in accordance

with the established

UOIs/OJT guides.

Two exceptions

were noted.

One is described

in the

paragraph

above regarding

the

use of safety equipment,

and the other

was with respect

to the optical alignment

OJT.

While the

OJT

instructor was very knowledgeable

of the subject matter

and compe-

tently taught, those topics

he covered in the

OJT guide,

he

did not use the

OJT guide in conducting the training,

and as result

did not address

some learning objectives of the guide.

He completed

the lesson

in

2 hours2.314815e-5 days <br />5.555556e-4 hours <br />3.306878e-6 weeks <br />7.61e-7 months <br />,

when the

OJT guide indicated that

8 hours9.259259e-5 days <br />0.00222 hours <br />1.322751e-5 weeks <br />3.044e-6 months <br />

was

needed.

The team noted that the

OJT instructor

had completed

the

required instructor training course for OJT and this was the first

time that

he

had provided

OJT instruction.

He was counseled

by

cognizant maintenance

and training supervisors

in the

need to address

all learning objectives

in OJT guides.

In observing

the conduct of training, the

team noted two instances

where training was

used to establ.ish plant policy without the asso-

ciated information also being reflected in related plant procedures.

The. first was in permit and tagging training (AD004), where

page

8 of

the

UOI indicates

"do not use solenoid valves (Target-Rock)

since

pos'itions

cannot

be verified."

A review of the referenced

plant

procedure

(OI-AD-050) did not provide any prohibitions with respect

to the

use of solenoid valves for isolation.

The other

instance

was

with respect

to UOI MM015 (lockwiring), where the practical

evalua-

tion requires

safety glasses

be worn, but the "Precautions"

section

of procedure

NT-GN-016 on lockwiring lists

no precautions,

and

nowhere else in the procedure is the

use of safety glasses

called

out.

In both instances

the team judged that while it was appropriate

for'hese

policy statements

to be included in the training sessions,

training should not be relied upon

as the only mechanism for communi-

cating these policies to plant personnel.

Both of these

courses

have

been taught several

times

and the team noted that tliese procedure

omissions

were not identified through feedback

from either students

or instructors.

During the main

steam line plug practical factor training observed,

the instructor found discrepancies

in the newly developed

procedures

being

used:

NT-062-024

(MSL Plug Installation

and Removal),

MT-062-

026

(MSL Plug Preoperational

Checks),

and NT-062-027

(MSL Plug Opera-

tional Checks).

The team verified that the instructor prepared

the

appropriate

feedback

form (Form MI-AD-02001) for each

procedure

and

submitted

them to the responsible

engineer.

The team reviewed the training records of job incumbents

interviewed

as well as the records for the training courses

observed.

These

records

were found to be auditable

and current.

13

4.3

Trainee Evaluation

The team found that exemptions

from training could be based

on prior

training or experience

and that the determination is objectively

based.

Provisions

are also

made for qualification deviation waivers

approved

by the Senior Vice President - Nuclear in cases

where the

individual may not fully meet the, requirements,

Discussions with

cognizant

personnel. indicated that. the Senior Vice President

had not

excused

any mechanical

maintenance

personnel

from qualification and

training requirements.

Some exemptions

from the accredited training

and qualification program were found in training records'hese

exemptions

were for similar training that

had been

completed

by

experienced

personnel

before the training was subject to accredita-

tion.

The team judged these

exemptions

to be

acceptable.'TCP-(}A-321,

"Administration of Training Course

Examinations,"

Revi-

sion

3 and STCP-gA-324,

"Technical

Exam Bank," Revision 0, deal with

the administration of training course

examinations,

with STCP-QA-324

specifically related to examinations

for maintenance,

I&C, and health

physics personnel.

These

procedures

were revised in December

1988

and January

1989, respectiv~ly.

The revisions to STCP-gA-324 include

provisions for developing

a new examination for each

exam admini-

stration

(a 'minimum of 30% of the

exam questions different than the

preceding

exam).

STCP-gA-324 contains

a provision'for not requiring

implementation of this procedure

step to develop

new examinations if

there are existing examinations.

Interviews indicated this provision

was intended to accommodate

a situation where there

was not sufficient

time available to develop

a

new examination in accordance

with this,

procedure.

Reviews of mechanical

maintenance,

(and

IKC) examinations

indicated

an inconsistent application of STCP-(}A-324 in that

some

'ecently

administered

examinations

have

been developed

in accordance

with STCP-gA-324,

and others

have not.

The team discussed

this

matter with licensee

'management

who stated that full implementation

was intended.

Licensee

management

in a 'letter to the

NRC from W.

Lowthert, Manager Nuclear Training, dated

September

12,

1989,

committed to fully implement this procedure

as of September

12,

1989,

During interviews with the mechanics,

they favorably described

the

Progression

Program examinations

and indicated that they ensure

MM

personnel

have adequate

plant specific skills and knowledge.

A review of the methods

used to control examinations

indicated that

there

are effective measures in,place to ensure that

exams

are kept

from unauthorized

personnel.

The team reviewed the records of four trainees that initially failed

end of course

examinations.

Three individuals repeated

the course

and passed

subsequent

exams.

One individual was tutored by the

instructor

and passed

a re-examination

the next day.

4.4

14'n

observation of the team regards

the low number (four out of about

55) mechanical

maintenance

personnel

that have completed full certi-

fication as

compared to other licensee

organizations.

Licensee

management

estimates

an .additional

22 people will certify by the

end

of 1990.

Management

also stated that it is intended that all

personnel

get certified.

While noting the above,

the team judged the

final certification of mechanical

maintenance

personnel

has not been

a high management priority.

The team ascertained

that there were

a

sufficient number of personnel

qualified to perform the needed

tasks.

Summar

of Mechanical

Maintenance Trainin

The team concluded that the training materials provide for effective

instruction.

Excellent working relationships

between

the Training

Department

and the Maintenance

organization

were evidenced

through

observation

of. training, interviews with training and plant

personnel,

and reviews of student evaluations

of training.

While

most training observed

was conducted

in a professional

manner,

consistent with established

lesson plans/units of instruction, there

were two training sessions

observed,

one in classroom training and

one in OJT,

who

e not all learning objectives

were addressed.

The

progression

program ensures

that mechanical

maintenance

personnel

have plant specific skills and knowledge,

and includes

comprehensive

written and practical evaluations.

Inconsistent

implementation of

the examination

development

procedure is

a concern that the licensee

has addressed.

The small

number of cert'ified mechanical

maintenance

personnel

does

not indicate

a high management priority toward comple-

tion of certification.

II

The above attributes

indicate

a strong training program, with

both'raining

and plant personnel

striving for continued

improvement.

5.

Instrument

and Controls

IEC

5.1

Task Selection

The following tasks

were selected

from the licensee's

Instrument

and

Controls J/TA Training Cross

Reference

Matrix:

5.2

perform response

time tests,

perform feedwater

system controller test,

perform SRM/IRM detector drive test,

- perform

PASS alignment test,

and

localize

a problem using plant parameters.

Desi

n and

Im lementation

The team found that the Nuclear Technical Training Supervisor is

a

degreed

professional

with vocational

education

experience.

The super-

visor was involved with program development

and continues

to instruct

15

in order to maintain proficiency and support the high instructional

workload.

There is one dedicated

I&C 'instructor in the Training

Department.

He is responsible

for the development

and conduct of

most

I&C technician classroom/laboratory

training.

He is experienced

.

in the

I&C area

and is

a certified instructor.

Training responsibilities

are divided.

Formal classroom training is

the responsibility of the Training Department,

and on-the-job train-

ing is the responsibility of the

I&C organization.

Training Depart-

ment

and

I&C managers/supervisors

officially meet quarterly as

a

curriculum committee to review training and revise it as required.

Interviews indicated that managers/supervisors

are continually work-

ing together

on the training program

and that there is excellent

rapport

between

the Training Department

and the

ILC organization.

Interviews with job incumbents

and supervisors

indicated that the

I&C

instructor frequently tours the plant to maintain his familiarity

with ILC equipment

and training needs.

Units of Instruction (UOIs) for AD004 (protective permit and tag),

IC017 (Bailey 7000 instruments),

and

IC018 (automatic

process

"control)

or classroom/laboratory

training were reviewed.

These

UOIs

were found to provide the information necessary

for the instructor to

address

the stated terminal

and enabling objectives.

The team observed

the conduct of classroom/laboratory

training for

'xcore

Neutron Flux Monitoring provided by the contractor

who

installed the equipment,

Protective

Permit and Tagging," and on-the-

job training (OJT) for the reactor

manual

con'trol

system

(RMCS).

The

training was conducted

in

a professional

manner

and in accordance

with the established

UOI's and

OJT guides.

The instructors

were

knowledgeable

of the subject matter.

Regarding

the neutron= flux

monitoring training, the instructor used

schematics

for the training

that were not plant specifics

Some of the circuitry included in

the schematics

and related discussion

did not apply to Susquehanna.

This was judged

by the

team to create

some unnecessary

confusion

and

complexity in the training.

Interviews of participants

in these training sessions

indicated that

the pace of the instruction

was geared to mid-level student ability.

Laboratory

and simulation equipment provided for training use were

determined to be

among the strengths of the program,

and are indica-

tors of an organization that is striving for continued

improvement.

The

I&C organization

has recently developed

a reactor

manual control

system simulator which allows for "hands-on" training

on this equip-

ment without jeopardizing

the safety or operation of the units.

The

Training Center also

has

a well-equipped

ILC laboratory with a combi-

nation of plant specific equipment

and conceptual

process

control

loops.

Interviews with I&C technicians

indicated that they have

confidence

in the instructors

and that good rapport exists.

16-

The team noted that the

ILC training program

had

a .relatively high

percentage

of UOIs for -I&C courses that have

been

approved for tempo-

rary use.

Susquehanna

procedures

allow for the training supervisor

to shorten

the review process for temporary'approvals

by eliminating

the concurrence

of the responsible

line department

when there is

insufficient time to obtain this review before the course is taught.

Statistics

provided to the team indicated that, overall in the Train-

ing Department,

about

5% of current

UOIs were approved for temporary

use.

However, for I&C UOIs, about 1/3 were approved for temporary

use.

Heavy use of temporary approvals for UOIs is considered

a weakness.

The team reviewed the training records of job incumbents

interviewed

as well as the records for the training courses

observed.

These

records

were found to be auditable

and current.

The team observed

actual

I&C Technician

performance of two survei ll-

ance

procedures

(Monthly Functional

Test of Drywell Pressure,

Sl-283-

221

and Meekly Functional

Test of Average

Power

Range Monitor Sl-178-

209).

The technicians

observed

were knowledgeable.

The procedures

were conducted professionally

and included pretest briefs and proper

communic-tions.

The team observed

one discrepancy

where

some sign-

offs for one test were

made prior to'actual"performance

of the steps.

The team followed up on this issue

and verified that the personnel

involved wou)d have voided the signoffs if the performance

had

been

incomplete.

Futher followup with licensee

management

found that this

was

an isolated

case

and that the personnel

involved have

been

briefed to document

procedure

steps after actual

performance.

Based

on the above

NRC review and licensee

followup, no further concern

was

indentified

~

5.3

Trainee Evaluation

The team found rigorous requirements

for entry to the

I&C program to

be

a strength.

These

requirements

include

an entrance

examination

and

an associate

degree

in engineering

or a related

science.

Exempt-

ions to training are processed

as described

in section 4.3 above.

A review of examinations

revealed that some'xaminations

were not

developed

in accordance

with STCP-gA-324

.

This finding is addressed

in section

4.3 of this report.

The certification program for several

I&C technicians

were reviewed.

Certifications were found to be thorough

and comprehensive.

There

are also special

equipment certifications for specific equipment

such

as acoustic monitoring and electro-hydraulic control.

The course

completion records for I&C courses

conducted during the

past

two years

were reviewed

by the team to determine

the actions

taken for individuals who failed examinations.

There were three

failures identified during this period.

In two cases

the individuals

II

17

involved were re-enrolled

in a 'sub'sequent

class

and passed

the next

examination.

In one case

the individual who failed

a course in July

has yet to be remediated

or re-tested.

5.4

Summar

of I&C Trainin

The team found that the training materials generally provide for

consistent

and effective instruction,

although

I&C Technician

UOIs

have

a much higher fraction of these

UOIs approved for temporary

use.

This practice

does

not provide the normal

user organization

review of

the materials.

Excellent working relationships

between

the Training

Department

and the

I&C organization

were evidenced

through observa-

tion of training, interviews with training and plant personnel,

and

.

reviews of student evaluations of training.

The one Training Depart-

ment instructor assigned

to I&C training is well respected

by I&C

personnel.

Training observed

was conducted

in

a professional

manner,

consistent

with established

units of instruction.

Not all examinations

are being

developed

in accordance

with a comprehensive

examination

procedure

that was initiated at the beginning of this year.

The selection

process for I&C technicians

includes stringent selection criteria and

comprehensive

evaluations

All but two of the

47

I&C technicians

are

certified to work independently,

with 35 fully certified.

This

indicates

a high management priority toward completion of

certification

The team concluded that the

I&C training program is generally well

implemented but with some weaknesses.

Reactor

0 erator

and Shift Su ervisor

6.1

Task Selection

The following tasks

were selected

from the licensee's

Reactor

Opera-

tor and Shift Supervisor J/TA Training Cross

Reference

Matrices:

Reactor Operator

Perform monthly MSIV closure

RPS instrumentation (test)

Start

a reactor

feed

pump

Respond

to

a loss of

RBCCW

Operate

HPCI for reactor pressure

control

Respond

to

ATWS

Shift Supervisor

~

Approve radioactive waste discharge

release

permits

~

Supervise

refueling ops

as refueling floor SRO

18

Prepare

mainte'nance

work requests

Direct emergency

response

as site

emergency, director

Direct actions to ensure that core cooling and the S/D margin

are maintained

6.2

Desi

n and

Im lementation

In every

UOI the

team evaluated,

a systematic

approach

to presenting

the lesson

was undertaken,

and the content taught .the outlined learn-

ing objectives.

In addition,

the UOIs and Job Analysis provided

evidence that the instructional settings (i.e,, classroom,

simulator,

etc.) and materials

were evaluated

and the appropriate

instructional

settings identified.

These

documents

also outline the organization

and sequencing

of initial and continuing training.

The qualification and training requirements

for the training staff

are addressed

in STCP-gA-511,"Formal

Instructor Certification," Revi-

sion I, and there is evidence that these

requirements

are

met for the

Susquehanna

staff.

Observations

of classroom

and simulator instruc-

tion indicated that training is being conducted

in a superior

manner.

For example,

a lecture

on Industry Events

was observed

by the team.

The instructor had

good control of the class

and always kept to the

subject

and the le'ssons

to be learned

from the event.

The method

used in presenting

material to the class

was effective in that it

required active participation of the student

by inter facing with the

industry event via

a questionnaire

provided by the instructor.

Once

the students

completed

the questionnaire,

a group discussion

on the

questionnaire

was led by the instructor

and plant relevancy

was

propagated

by the instructor.

Overall, the instructors

in the classroom

were excellent

and demon-

strated

the instructional skills and abilities necessary

to ensure

optimal learning.

Furthermore,

the team found that the instructors

were knowledgeable

of their subject

area

and could effectively commu-

nicate the material to the students.

The quality of the classroom

instruction

and

use of visual aids

was found to be excellent

and

considered

a program strength.

Operators

interviewed indicated that the training department is do'ing

an excellent job and that the dedication of the instructors

was

considered

a program strength.

The operators

also indicated that

their problems

arid recommendations

were being handled

as expedi-

tiously as possible.

A review of the qualifications for personnel

involved with the train-

ing program and selected

operators

was conducted.

The review

included .the use of a computer tracking

system which provided

a

report titled, "Summary of Personnel

gualifications

by Cost Area."

These qualifications are consistent with the facility technical

speci-

fications.

Through interviews conducted with senior reactor operators,

reactor

operators,

and

members of the training department staff, the team

determined that initial and requalification training conducted at

Susquehanna

were both comprehensive

and effective'.

The communica-,

tions between training and operations is very good as indicated

by

the excellent working relationship

between

the two departments.

Communications

is fostered

by an

18 month rotational

program for

instructors

and operators,

weekly meetings

between

operations

and

training supervision,

and the effective

use of student critiques.

Interviews indicated that the on-going feedback

process

between

management

and operations

ensures

that training remains current

and

appropriate.

The incorporation of Licensed

Event Reports

(LERs) into training was

also reviewed.

Recent

Susquehanna

Unit I and

2

LERs were reviewed

to determine if any of these

events

can

be attributed to training..

There

was

no obvious correlation that training or the lack thereof

was

a casual

factor in current

LERs.

The Nuclear Training Group was asked to develop

a refresher

course

on electrical print reading

as part of the continuing operator

requalification training program.

This was the result of an event that

occurred in March

1989 in which an unplanned

ESF actuation

was initi-

ated

when

an improper fuse

was

removed for protective blocking

purposes.

As a corrective action the training department did receive

a request

and the topic will be included

on the agenda for the next

Requalification Curriculum Committee.

The incorporation of LERs into

training is judged

by the team

as

a program strength.

The team observed

a requalification class that

a subject matter

expert

(SME) (rather than

an certified instructor) taught

on core

reload.

The students

seemed

to drive the instructor's presentation

rather than the instructor following a prescribed

formatted presenta-

tion.

gueuing

from the assigned

requal instructor

assured

continuity

of material

being presented.

Learning objectives

were provided to

the student in the handout but the

SME did not cover the objectives

in class.

This may have left the student

unaware of what was

expected

and could lead to inconsistency

in the instructors presenta-

tion.

Overall,

however,

the class

was well received

by the students

and any disruptions

were caused

by over zealous

students

rather than

inattentive

ones.

A concern

was noted in regard to the Units of Instruction.

The major-

ity of the training staff and operators

alike indicated that UOIs

should

be rewritten

and reformatted to ensure

the consistent delivery

of information.

This project is already

under consideration

by the

licensee.

.C

4

'20

A similar problem exists in the instruction of Administrative Proce-

dures,

Although the instructor has 'developed

exercises

that require

the student to research

the procedures

giving him a hands-on

famili-

arity that could not be. accomplished

in

a stand-up lecture presenta-

tion, this method is not used

by all instructors.

When the Training

Manager

was asked

when standardization

would occur, his reply

suggested

that this was

a low priority and

no firm date

had been set.

The team reviewed the licensee's

program for controlling active and

inactive licenses.

The licensee tracks active licenses via the

station shift schedule.

Inactive licenses

are upgraded to active

status

per "Return

To On-Shift Duty" procedure,

OI-AD-044.

This

procedure

establishes

requirements

for returning operators

to on

shift duty following an absence.

These

requirements

include

a review

of administrative

procedures,

plant modifications,

and the current

operations

agenda.

This is followed up by an oral examination

admi-

nistered

by the Supervisor of Operations,

This procedure

was revised

to include license

upgrade

from inactive to active status

in response

to an

LER dated

December

23,

1987, in which an individual possessing

an inactive license

was assigned

Refuel

Floor

SRO duties.

OI-AD-044

exceeds

the requirements

of 10 CFR 55.53(f) which delineates

what is

required of an operator before resumption of licensed duties.

One

problem in the documentation

of this procedure

was the inability to

determine

the exact time and date the required activation watches

were completed.

This problem was brought to the attention of the

licensee

and would be taken

under consideration

by the operations

staff.

6.3

Trainee Evaluation

The inspectors

reviewed

two tasks that required training and their

associated

learning objectives,

and checked

these

tasks against-the

exam bank.

A sampling of the objectives

were evaluated

in the

form of test questions.

Test items for the tasks

were consistent

with the objective.

Furthermore,

requalification

exams are evaluated

the next working day and the students

performance is available

on

request.

Trainees

who perform below minimal standards

are provided

an opportunity to retake

an

exam after they have performed

a self

study exercise.

STCP-gA-321

ensures

that

exams

are

used only once

which precludes

the compromise of test content.

The team reviewed NTP-gA-31.2, "Licensed Operator Requalification

Program Implementation," Revision

2 to determine

the licensee's

disposition of individuals who fail the annual requalification exami-

nation which consists of an operating test

and

a comprehensive

written examination.

Procedure

step

6. 10.3 states

that failure does

not requi re removal of the i ndi vidual from licensed duties, fai lure

requires

an evaluation of the individual's qualifications by the

Superintendent

of Plant and the Manager-Nuclear Training,

and retraining

and re-examination

of the individual in the categories

that were

failed as

soon

as practical.

c

t

21

Further review of the licensee's

application of this procedural

requirement, found that at least

one licensed

senior

reactor,. performed

licensed duties for 14 shifts 1n January

and February

1989 after

failing an annual

operating

examination prior to retraining

and

re-examination

in February

1989.

V

The team judged that the provision that permitted personnel

who had

not demonstrated

or maintained

a satisfactory

level of proficiency to

continue to perform or return to licensed duties after evaluation

by

management

and prior to retraining

and reexamination is an apparent

violation in =that

a licensed

senior reactor operator

who had not

'atisfied the conditions of his license pursuant to

10 CFR 55.53 (h)

was designated

by the licensee

to perform licensed activities in

accordance

with 10 CFR 50.54 (1) and the requalificati.on

program

required

by 10 CFR 50.54 (i-1) as described

in 10 CFR 55.59 did not

provide adequate

measures

to ensure qualified personnel

perform

licensed activities (387/89-80-02,

388/89-80-02).

The NRC's concern

in this matter was that license's

procedure

allowed

personnel

who had not demonstrated

or maintained

a satisfactory

level

of proficiency to perform licensed activities.

This concern

was brought to the attention of senior licensee

manage-

ment.

The licensee

immediately verified that

no one,

who has failed

annual requalification examination,

was currently performing licensed

duties.

Prior to the exit meeting,

the licensee

committed to ensure

that

no one

who had failed an annual requalification examination will

perform licensed duties prior to retraining

and re-examination.

After the exit meeting,

the team conducted

a review at the

NRC Region

I office to determine

the consi stency of licensee training and quali-

fications commitments.

The team rioted conflicting statements

existed

depending

on which revision of the ANSI/ANS Standards

for the "Sele-

ction, Qualification and Training of Personnel

for Nuclear

Power

Plants"

(ANSI/ANS-3.1, ANSI N18.1)

was referenced.

The following

were noted relative to licensee

committments to this standard:

a,

The Operational guality Assurance

Manual, Policy Statement

OPS-6

"gualification, Training,

and Certification of Personnel,"

Revision

2 references

ANSI/ANS-3. 1-1978

and step

5'.2 of the

procedure

which requires that

NRC licensed

personnel

be qualified,

trained,

and certified in accordance

with the requirements

of 10 CFR 55,

ANSI/ANS 3. 1-1978,

and Regulatory Guide 1.8 - Revision

1,

1975.

ANSI/ANS3.1-1978 paragraph

5.5. 1.3 '

contains

a

provision that personnel

shall not perform licensed duties until

successful

completion of mandatory accelerated

training after

an examination failures

b.

Unit

1 Technical Specifications section 6.4,

Amendment

No.

47

states

that

a retraining

and replacement training program for the

I

22

unit staff shall

meet

or

exceed

the requirements

and recommenda-

tions of section 5.5'f ANSI N18.1-1971

and Appendix "A" of 10

CFR part 55...

The Unit 2 Technical Specifications

are similar,

Appendix "A" of 10 CFR Part 55 was deleted

and incorporated

into the revision of the

10 CFR Part 55 rule implemented

May 26,

1987.

ANS1 N18. 1-1971 does

not address

disposition of

requalification examination failures.

C.

FSAR Chapter

17, "Quality Assurance,"

Revision 35, Table 17.2-1,

references

ANSI/ANS 3

~ 1-1978 with clarifications

and exceptions

in

FSAR Chapter

13.

FSAR Chapter

13,

step 13.2.2. 1.4, Acceler-

ated Retraining,

Revision 35, dated July 1984, states

that

fai lure of the annual requalification examination

does

not

require

removal

from licensed duties.

The lack of consistency

in the above requirements

is unresolved

pending further licensee

action

and

NRC review.

(387/89-80-

03, 388/89-80-03).

6.4

Summar

of Reactor

0 erator

and Shift Su ervisor Trainin

The team concluded that the training programs for reactor operators

and shift supervisors

were performance

based

and well implemented.

Notwithstanding the concerns

raised

regarding

the disposition of

licensed operators

who failed annual requalification examination,

the

findings indicate that the training program contains all of the

elements

that characterize

effective training.

7.

Exit Meetin

Summar

At the exit meeting held

on August 25,

1989,

the inspection

methods

were

described.

Major strengths

and weaknesses

were discussed.

The apparent

violation of

NRC requirements

was discussed;

the licensee

was thanked for

its cooperation

during the inspection.

The licensee

stated that they thought this was

an in-depth inspection

and

that the team conducted

the inspection

in

a professional

manner.

They

also stated that it was their intent to continue to improve training.

23

Appendix I

Pre-Inspection"

Requested

Information

The following is

a list of information provided by the licensee

to enable the

team to conduct the inspection:

~

Task lists for the positions being reviewed.

~

. Instructions/procedures

related to:

Systematic

methods

used to analyze jobs,

Training organization

goals, objectives,

and plans,

~ Responsibilities/authority

of training organization

personnel,

Methods for evaluating/selecting

instructional materials,

methods,

and media,

Methods for organizing/sequencing

of training,

Methods for keeping training programs current,

Maintenance of training records,

Selection of candidates

for training and the granting of

waivers/exemptions

from training,

Evaluation of training programs,

and

Training, qualification,

arid evaluation of instructors

Interface

between

the tr'aining department

and plant organization

Roster/organization

chart for the training organization

and the

training organization relative to the plant organizations.

Training schedule

for the past six months

and the next six months for

the positions

being reviewed.

gualification and experience

standards

for Radiation Protection

and

Chemistry technicians,

supervisors,

and managers

gualification and experience

standards

of instructors for the

positions being reviewed.

24

Appendix

2

Persons

Contacted

Penns

lvania Power and Li ht

PP5L

ab

ab

ab

ab

b

'a

ab

ab

a

ab

ab

ab

ab

ab

a

ab

c

ab

ab

a

J.

J.

W.

R.

M.

S.

W.

J.

G.

H.

E.

A.

J.

G.

M.

A.

H.

J.

W.

T.

ab

J

ab

a

a

ab

M.

J.

L.

J.

ab

ab

ab

ab

a

a

ab

a

H ~

R.

R.

H.

B.

D.

K ~

R

~

ab

b

a

b

J.

G.

R.

K.

ab,J.

Alwood, Research

and Evaluation Supervisor

Blakeslee,

Assistant Superintendent

of Plant

Bogle, Construction

Supervisor

Byram, Superintendent

of Plant

Deckman,

Nuclear Technical Training Supervisor

Denson,

Outage

Supervisor

DiDomenico, Simulator Instructor

Edwards,

Personnel

and Administrative Supervisor

Fetterman,

Administrative Supervisor

Fetterman,

Instructor

Figard,

Supervisor of Maintenance

Fitch, Operations Training Supervisor

Fritzen, Radiological Operations

Supervisor

Glaser,

IKC

Haring, Mechanical

Maintenance Instructor

Iorfida,

ICC Supervisor

Keiser,

Senior Vice President-Nuclear

Lex, Nuclear General

Training Supervisor

Lowthert, Manager Nuclear Training

Marlowski, Dayshift Supervisor

McClintock, Training Document Control Specialist

McGann, Technical

Information Services

Supervisor

Minneman,

Supervisor-Nuclear

Emergency

Planning

Oberiender,

Stenographer

O'ullivan, Installation Engineering Supervisor

Palmer, Jr., Supervisor of Operations

Peal,

Operations

Training Supervisor

Prego,

gA Supervisor

- Operations

Riley, HP/Chemistry Supervisor

Rizzo, Instructor

SSES/CBT

Roth, Senior Compliance

Engineer

Roush,= Supervisor

Nuclear Instruction

Schwarz,

NPE Resident

Senior Project Engineer

Snarponis,

Curriculum Development Supervisor

Stanley, Assistant Superintendent

Outages

Stotler,

Supervisor of Security

Tutorow,

Foreman

Mechanical

Repairs

White, Supervisor Training Support

Institute of Nuclear Power 0 erations

INPO

R. Burri s,

Program

Manager

25

United States

Nuclear

Re ulator

Commission

USNRC

ab

S. Barber,

Senior Resident

Inspector

ab

T. Bettendorf,

PNL

b

M. Claussen,

Technical Assistant,

NRR

ab

T. Easlick, Operations

Engineer,

Region I

ab

A. Howe,

Team Leader,

Region I

ab

T. Mazour, Consultant,

NRC

ab

M. McCoy,

Human Factors Analyst,

NRR

ab

W. Oliveira, Reactor

Engineer,

Region I

ab

R. Pelton,

Training and Assessment

Specialist,

NRR

ab

T. Rebelowski,

Senior Reactor

Engineer,

Region I

ab

S.

Shankman,

Chief, Training and Procedures

Section,

NRR

a

J. Stair,

Resident

Inspector

ab

J. Wigginton, Chief, Facilities Radiation Protection Section

NRR

a

Denotes

attendance

at the entrance

meeting

on August 21,

1389

b

Denotes

attendance

at the exit meeting

on August 25,

1989

c

, Denotes

interviewed by the team but did not attend entrance

or exit

meetings

The inspectors

also contacted

other administrative,

technical

operational,

and

training personnel

during the inspection.-