ML102730452

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Meeting Summary for 09/16/2010 Public Meeting with Southern California Edison
ML102730452
Person / Time
Site: San Onofre  Southern California Edison icon.png
Issue date: 09/30/2010
From: Ryan Lantz
NRC/RGN-IV/DRP/RPB-D
To: Sheppard J
Southern California Edison Co
References
Download: ML102730452 (35)
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Text

UNITED STATES NU CLEAR REGU LATOR Y C O M M I SSI O N R E GI ON I V 611 R YAN PLAZA D R IV E, SU I TE 400 AR LIN GTON , TEXAS 76011-4005 September 30, 2010 Joe Sheppard Senior Vice President and Chief Nuclear Officer Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128

SUBJECT:

MEETING

SUMMARY

FOR PUBLIC MEETING WITH SOUTHERN CALIFORNIA EDISON

Dear Mr. Sheppard:

On September 16, 2010, representatives of Southern California Edison Company met with NRC personnel at the Doubletree Guest Suites Doheny Beach, located in Dana Point, California to discuss safety culture at San Onofre Nuclear Generating Station. The meeting was held as requested by the NRC in the Chilling Effect letter dated March 2, 2010. The meeting attendance list, a copy of the NRC presentation and licensee presentation are included as Enclosures 1, 2, and 3.

In accordance with 10 CFR 2.390 of the NRCs Rules of Practice, a copy of this letter and its enclosures will be available electronically for public inspection in the NRCs Public Document Room or from the Publicly Available Records (PARS) component of the NRCs Agency wide Documents Access and Management System (ADAMS). ADAMS is accessible from the Public Electronic Reading Room page of the NRCs public web site at www.nrc.gov/reading-rm/adams.html.

Sincerely,

/RA/

Ryan E. Lantz, Chief Project Branch D Division of Reactor Projects Docket Nos. 50-361, 50-362 License Nos. NPF-10, NPF-15

Enclosures:

1. Meeting Attendance List
2. NRC Presentation
3. Southern California Edison Presentation

Southern California Edison Company DISTRIBUTION:

Mr. Joe Sheppard Vice President and Chief Nuclear Officer Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Chairman, Board of Supervisors County of San Diego 1600 Pacific Highway, Room 335 San Diego, CA 92101 Gary L. Nolff Assistant Director-Resources City of Riverside 3900 Main Street Riverside, CA 92522 Mark L. Parsons Deputy City Attorney City of Riverside 3900 Main Street Riverside, CA 92522 Gary H. Yamamoto, P.E., Chief Division of Drinking Water and Environmental Management 1616 Capitol Avenue, MS 7400 P.O. Box 997377 Sacramento, CA 95899-7377 Michael J. DeMarco San Onofre Liaison San Diego Gas & Electric Company 8315 Century Park Ct. CP21G San Diego, CA 92123-1548 Director, Radiological Health Branch State Department of Health Services P.O. Box 997414 (MS 7610)

Sacramento, CA 95899-7414 Mayor City of San Clemente 100 Avenida Presidio San Clemente, CA 92672 James D. Boyd, Commissioner California Energy Commission 1516 Ninth Street (MS 34)

Sacramento, CA 95814

Southern California Edison Company Douglas K. Porter, Esq.

Southern California Edison Company 2244 Walnut Grove Avenue Rosemead, CA 91770 Doug Bauder Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Mr. Steve Hsu Department of Health Services Radiologic Health Branch MS 7610, P.O. Box 997414 Sacramento, CA 95899-7414 Mr. Thomas McCool Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Chief, Radiological Emergency Preparedness Section National Preparedness Directorate Technological Hazards Division Department of Homeland Security 1111 Broadway, Suite 1200 Oakland, CA 94607-4052

Southern California Edison Company Electronic Distribution:

Regional Administrator (Elmo.Collins@nrc.gov)

Deputy Regional Administrator (Chuck.Casto@nrc.gov)

DRP Director (Kriss.Kennedy@nrc.gov)

DRP Deputy Director (Anton.Vegel@nrc.gov)

DRS Director (Roy.Caniano@nrc.gov)

DRS Deputy Director (Troy.Pruett@nrc.gov)

Senior Resident Inspector (Greg.Warnick@nrc.gov)

Resident Inspector (John.Reynoso@nrc.gov)

Branch Chief, DRP/D (Ryan.Lantz@nrc.gov)

Senior Project Engineer, DRP/D (Don.Allen@nrc.gov)

Site Administrative Assistant, DRP/D (Heather.Hutchinson@nrc.gov)

Public Affairs Officer (Victor.Dricks@nrc.gov)

Public Affairs Officer (Laura.Uselding@nrc.gov)

Team Leader, DRP/TSS (Michael.Hay@nrc.gov)

RITS Coordinator (Marisa.Herrera@nrc.gov)

Regional Counsel (Karla.Fuller@nrc.gov)

Congressional Affairs Officer (Jenny.Weil@nrc.gov)

OEMail Resource OEDO RIV Coordinator, (Margie.Kotzales@nrc.gov)

ROPreports Institute of Nuclear Power Operations (INPO)

SUNSI Review Completed: ______ ADAMS: ; Yes No Initials: REL_

Publicly Available Non-Publicly Available Sensitive ; Non-Sensitive S
\DRP\PBD\PBD-ONLY\SONGS\Public meetings\SONGS MS 092308.doc RIV:SPE:DRP/D C:DRP/D DAllen RELantz

/RA/ /RA/

9/29/10 9/29/10 OFFICIAL RECORD COPY T=Telephone E=E-mail F=Fax

San Onofre Nuclear Generating Station Public Meeting Safety Conscious Work Environment Nuclear Regulatory Commission - Region IV September 16, 2010 1

Purpose of Todays Meeting

  • A public forum for discussion of San Onofre Nuclear Generating Stations (SONGS) progress in addressing concerns with the Safety Conscious Work Environment (SCWE)
  • Open dialogue between SONGS and NRC 2

1

Agenda

  • Administrative Details
  • Introductions
  • Background and Context
  • SCE Presentation
  • Final Remarks
  • Questions and Answers 3

Regulatory Framework PUBLIC HEALTH AND SAFETY NRCs O verall AS A RESULT O F CIVILIAN Safety S f t Mission Mi i NUCLEAR REACTOR O PERATION Strategic REACTO R RADIATION Performan ce SAFEG UARDS Areas SAFETY SAFETY MITIG ATING EMERG ENCY PUBLIC OCCUPATIO NAL PHYSICAL Cornersto nes INITIATING BARRIER RADIATIO N RADIATIO N EVENTS SYSTEMS INTEG RITY PREPAREDNESS PRO TECTIO N SAFETY SAFETY HUMAN SAFETY CO NSCIOUS PRO BL EM PERF ORMANCE WORK IDENTIF ICATIO N AND ENVIRONMENT RESO LUTIO N Cr oss -Cu tting Area s 2

What is Safety Conscious Work Environment?

An environment in which employees are encouraged to raise safety concerns without fear of retaliation and where such concerns are promptly reviewed, given the proper priority based on their potential safety significance, and appropriately resolved with timely feedback to employees 5

Safety Conscious Work Environment Supervisor Corrective Action Program Employee Concern Program Open Door Policy NRC Attention 6 3

Safety Conscious Work Environment at SONGS

  • Increase in concerns received by NRC
  • Perception that all avenues for communicating concerns are not available
  • Management had not been effective in encouraging employees to raise concerns without fear of retaliation 7

SAFETY CONSCIOUS WORK ENVIRONMENT AT SONGS

  • Employees are using avenues to raise issues
  • Some employees do not feel comfortable using all available avenues 8

4

Chilling Effect Letter Issued to verify SCE is ensuring that SONGS is a workplace that fosters an environment where employees feel free, and are encouraged, to raise safety concerns 9

Licensee Response 10 5

Contacting the NRC

  • Report an emergency 3/4 (301) 816-5100 (24/7 NRC Headquarters Operation Center)

(call collect)

  • Report a safety concern:

3/4 (800) 695-7403 (Toll-free Safety Hotline) 3/4 Allegation@nrc.gov

  • General information or questions 3/4 www.nrc.gov nrc go
  • Victor Dricks, Public Affairs Officer, RIV 3/4 817-860-8128 3/4 Victor.Dricks@nrc.gov 11 Reference Sources
  • Public Document Room 3/4 1-800-397-4209 (Toll Free) 12 6

13 7

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION San Onofre Nuclear Generating Station Safety Conscious Work Environment Update U.S. Nuclear Regulatory Commission Meeting September 16, 2010 1

SAN ONOFRE NUCLEAR GENERATING STATION

  • Opening Remarks
  • Safety Conscious Work Environment
  • Closing Remarks 2

1

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION We strive W t i tot operate t San S Onofre O f Nuclear N l Generating Station (SONGS) safely and reliably to the highest standards to protect the health and safety of the public.

Having H i a strong t S Safety f t Culture C lt anddaS Safety f t Conscious Work Environment is central to that commitment.

3 SAN ONOFRE NUCLEAR GENERATING STATION

  • Joe Sheppard Senior Vice President and Chief Nuclear Officer
  • Doug Bauder Site Vice President and Station Manager
  • Tom McCool Plant Manager
  • Thomas OMeara Manager, Nuclear Safety Culture 4

2

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION

  • Strong focus on fundamentals, high standards and quality
  • Greater accountability and alignment
  • Sustainable long-term performance improvement 5

SAN ONOFRE NUCLEAR GENERATING STATION 3

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION A workplace where all workers feel free to raise safety concerns and other issues without fear of retaliation.

SONGS Human Performance Tools Blue Book 7

SAN ONOFRE NUCLEAR GENERATING STATION

  • NRC Chilling Effect letter issued on March 2, 2010
  • SCE response issued on March 31 31, 2010

- Immediate actions taken

- Root Cause Evaluation to develop action plan

- Current status (33 actions total):

  • 23 actions completed
  • 4 will be completed 12/31/10
  • Remaining 6 will be completed during 2011, as scheduled
  • Details of progress described in SONGS August 31, 2010 response to NRC Chilling Effect Letter 8

4

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION 9

SAN ONOFRE NUCLEAR GENERATING STATION SCWE Pillar 1 - Trust and p Engagement Open g g

  • SCWE training completed for 1800+ workers and supervisors (ongoing)
  • Senior management/worker two-way communication meetings (ongoing)
  • Enhanced training for management and supervision on SCWE principles (ongoing) 10 5

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION SCWE Pillar 2 - Effective Normal Problem Resolution

  • Initiated paper notification process
  • Simplified computer access
  • Substantial software p

improvements implemented p

  • Conducted training and communication on changes 11 SAN ONOFRE NUCLEAR GENERATING STATION SCWE Pillar 3 - Effective Alternative Problem Resolution
  • Created integrated safety culture organization
  • Changed name of program to Employee Concerns Program (ECP) to improve employee recognition of purpose
  • ECP office relocated to a more convenient and accessible location
  • Proactive ECP engagement with employees
  • More intrusive oversight of contract personnel regarding SCWE 12 6

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION SCWE Pillar 4 - Effective Methods to Detect and Prevent Retaliation

  • Established a requirement for monthly Executive Forum review of Nuclear Safety Concerns data and program performance
  • Improved trending of work environment issues
  • Developed metrics to monitor SCWE
  • Established SCWE reviews for organizational changes /

personnel actions 13 SAN ONOFRE NUCLEAR GENERATING STATION

  • Strengthened new orientation program to include face-to-face to face discussion about SCWE:

- Testing to ensure comprehension of SCWE principles

  • Established clear expectations for contract organization management
  • Conducted meetings with contract organizations
  • SCWE monitoring process applied to contractor organizations
  • Surveys are being conducted prior to outage
  • In-field observations 14 7

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION

  • Focus group interviews
  • P i di paper surveys Periodic
  • Electronic surveys
  • Independent assessments
  • Dedicated Nuclear Safety Culture organization
  • g Management oversight g
  • Testing of SCWE knowledge
  • Metrics 15 SAN ONOFRE NUCLEAR GENERATING STATION Positive:
  • Personnel are:

- Willing g to raise concerns

- Understand responsibility to raise safety issues

- Understand how to use the Corrective Action Program and that access has improved

- Aware that harassment, intimidation, retaliation or discrimination based on raising safety concerns is prohibited

  • Management reinforces use of the Corrective Action Program
  • Strong awareness of available alternative avenues, including Employee Concerns Program and NRC
  • SCWE has improved in several groups 16 8

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION Remaining Challenges:

  • NRC allegations remain high
  • Continuous reinforcement of standards to ensure all personnel feel comfortable challenging decisions they believe are non-conservative
  • Bolster confidence in Employee Concerns Program
  • Continued focused work with specific work groups
  • Increase overall confidence in Corrective Action Program 17 SAN ONOFRE NUCLEAR GENERATING STATION 18 9

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION 19 SAN ONOFRE NUCLEAR GENERATING STATION 20 10

9/29/2010 SAN ONOFRE NUCLEAR GENERATING STATION

  • Systematic review of remaining challenges vs.

ongoing / planned actions

  • Additional actions identified:

- Early interventions in specific groups

- Senior management meetings with managers /

supervisors of specific groups

- Employee p y Concerns Program g office hours extended during Unit 3 steam generator replacement and refueling outage 21 SAN ONOFRE NUCLEAR GENERATING STATION 22 11

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