ML20211H890

Office of the Inspector General.Semiannual Report to Congress,October 1998 - March 1999

ML20211H890
Person / Time
Issue date:	04/30/1999
From:	NRC OFFICE OF THE INSPECTOR GENERAL (OIG)
To:
References
NUREG-1415, NUREG-1415-V11-N02, NUDOCS 9909020203
Download: ML20211H890 (40)

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MEMORANDUM TO THE CHAIRMAN On behalf of the Office of the Inspector General (OIG) for the U.S. Nuclear Regulatory Com-mission (NRC), I am pleased to submit this SemiannualReport to the U.S. Congress. This report summarizes significant OIG activities during the period from October 1,1998, through March 31, f

1999, in compliance with Sections 4 and 5 of the Inspector General Act of 1978, as amended.

During this reporting period, our office completed 9 performance and financial audits of the NRC's programs and operations. This work led the OIG to make several recommendations and suggestions to the NRC for program improvement. In addition, the OIG completed 35 investigations and 3 Event Inquiries, and made 46 referrals to NRC management. Finally, the OIG analyzed 20 contract audit reports issued by the Defense Contract Audit Agency. Overall, these analyses caused the OIG to question $485,853 in costs.

As detailed later in this report, the audit and investigative activities carried out during this period, together with other initiatives that are still in progress, have specifically addressed 8 of the 10 most serious management challenges facing the NRC, which the OIG identified to Congress in December 1998.

In light of these successes, I want to take this opportunity to thank you, NRC's senior managers, and the Congress for the strong support that the OJG received during this reporting period. I also want to commend all OlG employees for their continued professionalism, dedication, and willing-  !

ness to accept new challenges during this period. Working together, I believe, we have taken posi- I tive steps to improve agency programs and operations.

1

(

i Sincerely, e !![b4W Hubert T. Bell Inspector General 4

N

4 I

CONTENTS Reporting Requirements Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Executive Summ ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

%e U.S. Nuclear Regulatory Commission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

\

Ge OfRce of the Inspector General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 10 Manogement Challenges Facing the NRC ..... ... ... ................................ ................. 4 l l

Ge A udit Progra m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Au d i t S u m m a ri e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Res u lts Act Review Pla n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Au d i ts i n Prog res s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .......... 1 he Inves tigative Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

l Investig a tive Ca se S u m ma ries . . . . . . . . . . . . . . . .. . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5 Investig a tive S ta tistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 8 Special Feature: Working With the Agency On Y2K ..................... .................................. 21 Ofher A ctivities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reg u l a to ry Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The NRC's OlG Hosts Annual Conference for Association of Directors of Investigations ......................... ...................... . ................. 24 Fraud Awareness Brochure - New and improved .......... ........................................... 25 Appendices................................................................................................................26 Au d i t Li sti n g s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Au d i t To ble s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ab b revi a tio n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Glossary...............................................................................................................33 October 1,1998 -March 31,1999 iii

REPORTING REQUIREMENTS INDEX I

The Inspector General Act of1978, as amended (1988), specifies reporting requirementsfor semiannual reports. This index cross-references those requirements to the applicable pages where they arefulfilledin this report.

CITATION REPORTING REQUIREMENTS PAGE i

Section 4(a)(2) Review of Legislation and Regulations .. ... ........................................ 23-24 Section 5(a)(1) Significant Problems, Abuses, and Deficiencies..................... ... 7-11,15-17 Section 5(a)(2) Recommendations for Corrective Action ....... .... ..................... ..... . .. 7-11 Section 5(a)(3) Prior Significant Recommendations Not Yet Completed................... .... .None Section 5(o)(4) Matters Referred to Prosecutive Authorities ...... . .................. .................. 16 Section 5(a){5) Informotion or Assistance Refused ............................................. ..... ... None Section 5(a)(6) Lis ting af A udit Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 6-2 8 Section 5(a)(7) Summary of Significant Reports . ........................................ ... 7-11,15-17 Section 5(a)(8) Audit Reports-Questioned Cos ts .. . . ............. ... .... . .. .. . . . .. . . . . . . .. . ... . ... . .. .. 29 Section 5(a)(9) Audit Reports-Funds Put to Better Use ..................................... ............. 30 Section 5(a)(10) Audit Reports Issued Before Commencement of the Reporting Period for Which No Management Decision Has Been Made .................... ... . None Section 5(a)(11) Significant Revised Management Decisions ................................... ...... None Section 5(a)(12) SignificantManagement Decisions With Which the OIG Disagreed.... ..None iv NRC OIG SemiannualReport

I l

l .

1 1

l EXECUTIVE

SUMMARY

l Thefollowing two sections highlight selected audits and investigations completed during this reporting period. More detailed summaries appear in subsequent sections of this report.

AUDITS and decide on a renewal request, and (2) if ,

licensees believe the NRC has provided l M The Office of the Inspector General (OIG) clear and reasonable guidance regarding for the U.S. Nuclear Regulatory Commis- what should be submitted in support of a sion (NRC) reviewed the management con- license renewal application.

trols that the Office of the ChiefInformation Officer (OCIO) has established for the Although the license renewal process is still NRC's Personal Computer (PC) Refresh evolving, the OIG's review revealed that the program. Guided by a Capital Planning and agency is actively reassessing its procedures, Investment Control document, this program nd talang steps to improve the structure and calls for replacing about 4,000 PCs with efficiency of the process. The OIG also Pentium-class systems by the end of Fiscal f und that the agency has so far met all of Year 1999 (FY 99), at an approximate cost the established license renewal milestones of $7.9 million. and is taking steps to further reduce the time required to process a license renewal Although this latest OIG review focused on request. In addition, although complete and the OCIO's management of the PC Refresh final guidance is unavailable at this time, the program,it revealed a variety of shortcom- communication between the NRC and the ings that reaffirmed the OIG's long-standing industry appears to be good, and licensees concerns regarding the need for adequate believe the process is working effectively.

management controls over the NRC's infor-mation technology (IT) activities. In addi- E In November 1998, the OIG briefed the tion, the OIG reviewed the OCIO's plan for NRC's ChiefInformation Officer (CIO) on upgrading the agency's network operating the results ofits initial assessment of the system to Microsoft Windows NT. The agency's efforts to address the Year 2000 findings from this review led the OIG to (Y2K) issues as they relate to mission-criti-make three recommendations that would cal and other internal systems. The NRC reduce agency costs and result in fewer staff swiftly addressed the issues raised dur-disruptions to the NRC staff. ing the OIG's review, and it appears that the agency has thorough and effective Y2K O In June 1998, the OIG initiated a review of management programs.

the NRC's license renewal program in response to industry, public, and Congres- E Because some NRC offices have released sional interest. The OIG's objectives were sensitive infonnation without the authority to determine (1)if the NRC actually re- to do so, the NRC Chairman requested that quired 3 to 5 years, as projected, to process the OIG conduct an agency-wide review of (conhnved on next page)

October 1,1998 -March 31,1999 v

Executive Summary (continued) the controls used to protect the agency's sen- reportable condition. In addition, with sitive information. In conducting this audit, regard to the NRC's compliance with the OIG's overall objectives were to assess applicable laws and regulations, the auditors the adequacy of the management controls identified three new noncompliances, two of that the NRC uses to prevent inadvertent which constitute substantial noncompliances release of sensitive unclassified information, with the Federal Financial Management and determine if agency guidance is being Improvement Act of 1996 (FFMIA).

implemented. Additionally, the OIG reviewed the development plans for the INVESTIGATlONS Agencywide Documents Access and Man-agement System (ADAMS), the NRC's E The OIG conducted an Event Inquiry (EI) in forthcoming electronic document manage- response to a request from three members of ment system, to determine if appropriate the Connecticut Congressional delegation security measures will be taken to protect that the OIG review the process and specific sensitive information, conclusions contained in several investigations conducted by the NRC Office ofInvestigations On the basis of this review, the OIG con- (OI). In particular, the investigations dealt cluded that NRC controls used to prevent with complaints of harassment and intimi-the unauthorized release of sensitive infor- dation (H&I) by several former employees mation generally appear adequate. Nonethe- who had been laid off from work at a less, unintentional unauthorized releases of nuclear power plant in Connecticut. The sensitive information do occasionally occur. OIG inquiry revealed (1) deficiencies in the As a result, the OIG report made four rec- documentation of the process followed by ommendations. In addition, an appendix to the NRC staff; (2) portions of briefings pro-the OIG report identified numerous " good vided by the staff to the Commission were practices" used by individual offices and not clear; and (3) the staff had insufficient regions, so that agency managers may information on which to base a conclusion consider their use on a case-by-case basis. contained in their written correspondence E In accordance with the Chief Financial Of-ficers Act of 1990, the OIG contracted with E The OIG received an anonymous complaint an independent public accounting firm to au- that an NRC contractor providing security dit the NRC's Principal Financial Statements guard services was operating without the for FY 98. The independent auditors issued State business license that was required un-an unqualified opinion on the Balance Sheet der the terms of the NRC contract. In addi- I and the Statements of Changes in Net Posi- tion, the contract required the contractor's tion, Net Cost, Budgetary Resources, and f

employees to carry firearms, but the em- l Financing. However, the auditors concluded ployees did not possess valid State firearms l that management's assertion did not fairly permits. As a result, the OIG coordinated represent the effectiveness of the agency's this investigation with the Maryland State internal controls because management did Police, as well as another Federal agency 3 not identify the lack of managerial cost which had a similar contract with the secu- {

accounting as a material weakness. The rity firm. The NRC subsequently terminated auditors also identified four new reportable its contract with the firm, and awarded a conditions and closed one prior-year new contract to another security firm.

vi NRC OlG SemiannualReport l

I

E The OIG initiated an investigation concern- the Acting Office Deputy Director did not ing an allegation that errors were detected in check to see if the document was properly the type and number of recycled materials marked. Other factors contributing to the reported by the Government's recycling pro- improper release of the SMM document to gram contractor in Metropolitan Washing- the PDR in tded (1) the absence of key ton, DC. Through a contract with the review persevel, (2) several managers General Services Administration (GSA), the operating in an acting capacity,(3) the rela- '

contractor pays the Government for recy- tively recent addition of new administrative j clable paper collected from Federal agencies procedures, and (4) the rush to complete I in the Metropolitan area. However, the OIG work before an impending holiday.

learned that the contractor did not accurately report NRC pickups. Although the NRC E The OIG conducted an inquiry based on in-successfully resolved the contract irregulari. formation received from several current and ties, the GSA OIG questioned whether the former licensee employees at the Millstone recycling program contractor was also Power Station who alleged potential wrong-underreporting or improperly downgrading doing by NRC staff and a consulting firm l recyclable paper pickups at other Govern. tasked with independent, third-party over- l ment facilities. The NRC OIG therefore sight of Millstone's Employee Concerns ,

participated in ajoint investigation with the Program (ECP). The licensee employees al-GSA OIG, leged that a consulting firm's team member inappropriately became personally and The joint NRC-GSA investigative team substantially involved in resolving the com-conducted several surveillances on the plainM between the licensee and several of contractor's activities and collected docu- is current and former employees. The em-mentation ofits pickups to determine how ployees further alleged that NRC staff failed many containers of recyclable paper had to provide sufficient review of the consult-been wrongly counted or improperly ing firm's activities and allowed it to exceed downgraded. Documents collected from the intended oversight role.

GSA program managers revealed that the recycling program contractor improperly The OIG's inquiry revealed that the consult-downgraded several containers during ing firm's team member did become sub-each pickup. stantially involved in resolving personnel disputes between the licensee's employees E The OIG conducted an investigation regard- and plant management. Similarly, the firm ing the improper release of an NRC Senior provided guidance and recommendations to Management Meeting (SMM) document to the licensee's management on resolving spe-the NRC Public Document Room (PDR). cific employee complaints. However, the Specifically, the document contained OIG concluded that the firm's actions were predecisional information concerning allowed by the NRC Order establishing the three licensees. oversight program and the NRC-approved Oversight Plan. The OIG also found that the The OIG investigation revealed that the NRC staff was aware of the firm's activities NRC staff member who prepared the SMM through discussions at meetings, reviews of document did not mark the concurrence documentation, onsite observation and sheet to indicate release or non-release, and (continued on next page)

October 1,1998 -March 31,1999 vii

becutive Summary (continued) monitoring of the firm's activities, and E The OIG conducted an investigation into an NRC team evaluations. The NRC staff anonymous allegation that a Regional considered the consulting firm's involve- Administrator improperly accepted the assis-ment with the licensee regarding employee tance of subordinate employees in moving concerns to be appropriate. his personal household goods; used Govern-ment equipment in the move after being E The OIG has conducted a series ofinvesti- informed that the use was not permitted; and gations involving the review of NRC manipulated official travel for personal busi-materials license files to identify potential ness. The allegation was substantiated. A instances of fraud related to a special pro- second OIG investigation concluded that the gram, under which certain licensees may same Regional Administrator improperly claim small entity status and qualify for a avoided an ' agency random drug test by reduced NRC annuallicense fee. In falsely claiming an emergency dental reviewing a sampling of the small entity appointment. The agency proposed taking claims made by such licensees, the OIG disciplinary action against the Regional identified several companies that may Administrator, and he subsequently resigned have falsely claimed small entity status by from the agency.

indicating that their gross annual receipts were under the prescribed limit. In three of the investigations, the OIG determined that the licensee improperly claimed the small business entity status.

I viii NRC OIG Semiannual Report

THE U.S. NUCLEAR REGUl.ATORY COMMISSION In 1974, the U.S. Congress established the E License and regulate the construction, opera-U.S. Nuclear Regulatory Commission (NRC) as tion, and decommissioning of commercial an independent Federal agency responsible for nuclear power plants; nuclear test, research, regulating the Nation's nonmilitary uses of and training reactors; nuclear fuel cycle byproduct, source, and special nuclear materials, facilities; and uranium enrichment facilities.

in accordance with the Energy Reorganization Act of 1974. That act, together with the Atomic E License the possession, use, processing, Energy Act of 1954, as amended, defines the handling, storage, and exportation of nuclear l mission of the NRC. Specifically, the NRC's materials for medical, academic, and indus-l primary mission is to ensure that nonmilitary trial purposes. (This responsibility also uses of nuclear materials in the United States are includes certain aspects of transporting and carried out in a manner that adequately protects disposing of nuclea materials and wastes.) '

the health and safety of the public, as well as the .

environment, while promoting the Nation's E License the siting, design, constmetion, common defense and security. The NRC .Peration, and closure oflow-level radioac-accomplishes its mission through activities tive waste disposal sites and a geologic surrounding the following responsibilities: repository for high-level radioactive waste.

(continued on next page)

NRC Commissioner Jeffrey Merrifield y at em gy?Qg os u.Q (center) and Congressman Zach Wamp E

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October 1,1998 -March 31,1999 1

U.S. Nuclear Regulatory Commission (continued)

E Safeguard nuclear materials and facilities For Fiscal Year 1999 (FY 99), the NRC's from theft, damage, and sabotage. total budget authority is approximately S4 /0 million, which includes an appropriation of 54.8 5 Support the Nation's interests in the safe million for the Office of the Inspector General use and nonproliferation of nuclear (OIG). The NRC is relatively unique among materials worldwide. Federal agencies because it is required by the Omnibus Budget Reconciliation Act of 1990 to E Conduct inspections, and develop and assess fees in order to recover 100 percent of its enforce regulations to govern licensed budget authority, Jess the amounts appropriated nuclear activities.

from the Nuclear Waste Fund for high-level The NRC and its licensees share a common waste activities, and from the General Fund for responsibility to ensure that licensed uses of regulatory reviews and other assistance pro-radioactive materials, applications, or facilities vided by the U.S. Department of Energy (DOE).

specified in the Atomic Energy Act do not result Therefore, the NRC must employ sound finan-in any " undue risk" to the health and safety of cial practices to fully comply with its legislative the public or the environment. For its part, the mandates. The OIG's financial audits help the NRC establishes regulatory requirements, rules, NRC to meet these objectives.

and staadards, inspects facilities and operations; and imposes any required enforcement actions.

In turn, NRC licensees have the primary respon-sibility for the safe use of nuclear materials, and the safe operation of nuclear facilities.

l 1

l I

2 NRC OIG SemiannualReport

THE OFFICE OF THE INSPECTOR GENERAL In passing the Inspector General Act of being solely responsible for gathering objective 1978, the U.S. Congress sought to ensure integ- data and evidence in circumstances where rity and efficiency within the Federal Govern- wrongdoing is suspected and where intense ment and its programs. To achieve that scrutiny and controversy exist. In this capacity, objective, each Inspector General (IG) has a IGs consolidate responsibility for performing dual reporting responsibility to the Congress and audits and investigations within the agency.

the head of the respective agency. Each IG sub-mits semiannual reports to the agency head and Established as permanent, independent, Congress regarding their findings, conclusions, nonpartisan, and objective overseers, the IGs are and recommendations for corrective actions. tasked with combating waste, fraud, and abuse.

The IGs may also issue immediate reports on In order to accomplish this broad mandate, the particularly serious or flagrant problems they IGs have been granted a substantial amount of discover. Indeed, the IGs are required to keep independence and authority. Within this broad the agency head and Congress fully and cur- Purview, the IGs are authorized to conduct au-rently informed of serious issues and concerns dits and investigations of agency programs; related to the administration of programs have direct access to agency records and materi-through these reports and other mechanisms, als; issue subpoenas for all necessary informa-including in-person meetings and testimony at tion, data, reports, and other documentary hearings. evidence; hire their own staffs; and request as-sistance from other Federal, State, and local The existence of the IGs also relieves government agencies. Consequently,IGs may agency program managers and executives from (continued on next page]

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l October 1,1998 -M:rrch 31,1999 3

c Office of the Inspector Gencral(continued) perform services at the request of the agency The OIG's investigative staff conducts head, and may serve as technical advisors in investigations and Event Inquiries. The staff such areas as financial management systems investigates violations oflaw or misconduct by and internal controls. In such instances, the NRC employees and contractors, as well as IGs and management pursue the same ultimate allegations of fraud, waste, or abuse affecting objec-tive-efficient and effective program NRC programs and operations. Event Inquiries operation and delivery of services. Thus, the are investigative reports documenting the IGs should be viewed as a key element in any examination of events or agency actions that do effective management program. not specifically involve individual misconduct.

Instead, these reports identify institutional To accomplish their ndssion,IGs may weaknesses that led to or allowed the occur-work in cooperation with State or local authori- rence of a problem.

ties, private entities, or other organizations.

Agency program managers provide ideas for the The OIG's Counsel reviews existing and IG's workplans. Anyone may request that an IG proposed legislation, regulations, and policies.

conduct a specific audit, investigation, or study The resulting commentary documents an objec-with assurance that the identity of the requester tive analysis of regulatory vulnerabilities will not be revealed (unless totally unavoid- created within NRC programs and operations.

able). As the need arises, the IGs also work The intent of these reviews is to assist the agency together through the President's Council on in prospectively identifying and preventing Integrity and Efficiency to examine issues of potential problems.

major significance.

The OIG shares in the NRC's responsibility In the case of the NRC, Congress estab- to assure the public that its health and safety are lished an independent Office of the Inspector adequately protected in the commercial use of General (OIG) through the 1988 amendment to nuclear materials and in the operation of nuclear the Inspector General Act. Today, the OIG's facilities. The OIG assists the agency by primary mission is to assist the NRC by identi- assessing and reporting on the NRC's efforts fying ways to improve the agency's programs to ensure that its safety-related programs are and operations by preventing and detecting operating effectively.

fraud, waste, and abuse. The OIG accomplishes this mission by performing audits, special evalu-ations, investigations, and Event Inquiries. 10 MANAGEMENT CHALLENGES The OIG's audit staff conducts perfor-mance and financial audits, as well as special .

In response to a Congress.ional request m evaluations. In performance audits, the OIG

.. August 1998, the OIG updated the list of what it focuses on the NRC's admimstrative and pro-considers to be the 10 most serious management grammatic operations. Through financial challenges facing the NRC:

audits, the OIG examines the NRC's internal control systems, transaction processing, and (1) Developing and Implementing a Risk-financial systems. In special evaluations, the Informed, Performance-Based Approach to OIG considers the implications of NRC Regulatory Oversight programs that affect national issues.

4 NRC OIG SemiannualReport

(2) Developing Information Management (8) Ensuring that NRC's Enforcement Program Systems and Being Able to Anticipate and has an Appropriate Safety Focus and Reflects Measure the Benefits to be Gained improved Licensee Performance I

(3) Responding to the Impact ofIndustry (9) Refocusing NRC's Research Program to j De-Regulation and License Transfers Reflect a Mature Industry I (4) Administering and Overseeing Agency (10) Responding to ExternalInfluences for Procurement Under Government Contracting Changing NRC's Operations. For Example, the Rules. Government Contracting Rules Allow Ability to Meet NRC's Mission and Require-the Opportunity for Fraud to Occur ments of the Government Perfonnance and l Results Act, as the Result of a Proposed Agency (5) Effectively Communicating with the Public Reorganization, Poses a Significant Challenge and Industry to NRC.

(6) Maintaining an Unqualified Financial The OIG's audits and investigative Statement Opinion in Light of New and Existing activities since August 1998, together with CFO Requirements other initiatives that are still in progress, have specifically addressed challenges 1,2,3,4,5,6, (7) Ensuring that NRC's Processes, such as 7, and 10' Spent Fuel Cask Certification and License Renewal, are Responsive to Industry Needs l

l October 1,1998 -March 31,1999 5

THE AuoiT PROGRAM To help the agency impmve its effectiveness, during this period, the OIG completed 9 perfor-mance andfinancial audits, which resulted in several recommendations and suggestions to NRC management. In addition, the OIG analyzed 20 contract audit reports issued by the Defense Con-tract Audit Agency (DCAA). Overall, these analyses caused the O1G to question $485,853 in costs.

AUDIT SUMMARIES The OCIO advised the OIG that they will place Pentiums on agency desktops and then

. upgrade the machines with NT later. However, Review ofNRC's Controls for regional and remote resident inspector sites, Over the PC Refresh the OCIO planned to install some Pentiums Program -

~

already upgraded with NT. The OIG believes that this one-step approach The OIG reviewed w uld reduce agency costs and result in the management controls fewer disruptions to NRC staff. The OIG's over the NRC's Personal report made three recorrunendations to address Computer (PC) Refresh the identified issues. (Addresses Management program. The Capital Planning -

hallenges #2 and #O and Investment Control process guides the program, which calls for replacing about 4,000 PCs with Pentium-class systems by the end of Review ofNRC Representation Funds FY 99, at an approximate cost of $7.9 million.

The U.S. Congress first appropriated mon-While this OIG review focused on the Of. ies to the NRC to use as an Official Representa-fice of the ChiefInformation Officer's (OCIO) tion Fund (hereinafter referred to as the " fund")

management of the PC Refresh program, the in 1976. When Congress annually appropriates OIG has long been concerned with the need for monies to NRC for official representation ex-adequate management controls over the NRC's Penses, it gives a dollar limit on the amount of information technology (IT) activities. The OIG official representation expenses. The NRC must had previously reported on several issues related use this fund primarily for NRC-sponsored pro-to the control over IT projects. The concerns that tocol functions and international cuoperation the OIG found with the PC Refresh program were activities that satisfy the intent expressed by similar to management control shortcomings noted Congress. For FY 98, the fund b2d an available in several previous reports covering IT activities. total of $38,000, which included an appropria-tion of $20,000 for the currmt year, plus a In addition, the OIG reviewed the OCIO's carryover of $18,000 fium previous years.

plan for upgrading the agency's network operat-ing system to Microsoft Windows NT. In evaluating fund transactions for FY 98, the OIG reached the following conclusions:

(continued on next page)

October 1,1998 - March 31,1999 7

The Audit Program (continued)

E The NRC manages and operates the fund in an structure and efficiency of the program. In addi-acceptable manner in accordance with guid- tion, the OIG noted that, currently, all of the ance from the applicable NRC Management established license renewal milestones have Directive. been met. The agency has reduced the time requirements ofits license renewal review and E Fund-related files maintained by the Office now plans to process the renewal applications of of International Programs were complete, its earliest applicants within 30 to 36 months.

and access to and accountability for fund- Further efficiencies are expected as the process related records and resources was limited to becomes more familiar.

authorized NRC employees.

Although the agency has planned exten-5 Fund transactions and Government protocol sively for the license renewal reviews, the functions were promptly and accurately agency is only now reviewing the first two recorded and classified. applications and its program is still evolving.

The agency plans to use feedback and lessons E NRC personnel acting within the scope of

, leamed from reviewing the first few applica- l their authority authorized and executed fund tions to finalize its guidance, which is now in transactions.

draft form. Although complete and final guid-E Key duties and responsibilities for authoriz_ ance is unavailable at this time, the communica-ing, processing, recording, and reviewing ti n between the NRC and the industry appears fund transactions were properly separated to be good, and the licensees feel that the pro-among employees. cess is working. (Addresses Management )

Challenge #7)

On the basis of these conclusions, the OIG made no recommendations. NRC's Year 2000 Efforts Regarding Its InternalSystems NRC's License RenewalProgram In November 1998, the OIG briefed the In June 1998, the OIG initiated a review of NRC's ChiefInformation Officer (CIO) on the the NRC's license renewal program in response results ofits initial assessment of the agency's to industry, public, and Congressional interest. efforts to address the Year 2000 (Y2K) issues as The OIG's objectives were to determine if (1) they relate to mission-critical and other internal 3 the NRC actually required 3 to 5 years, as pro- systems. Because of the pressing deadline for 1 jected, to process and decide on a renewal re- completing Y2K programs, the OIG focused on quest, and (2) licensees believe the NRC has providing information and suggestions to the provided clear and reasonable guidance regard- agency as quickly as possible. Therefore, the ing what should be submitted in support of a OIG provided input during the course of the license renewal application. review, rather than waiting to complete the assessment and issue a formal report. The OIG This review revealed that the agency is believes that this approach allowed us to con-actively reassessing its procedures, and taking tribute to the NRC's efforts in a timely and steps to make the license renewal process more cooperative manner. As a result, the NRC staff efficient. Although the process is still evolving, swiftly addressed any issues raised during the the agency has focused considerable attention course of the OIG's review. The OIG concluded and made significant progress to improve the that it appears that the agency has a thorough 8 NRC OIG SemiannualReport

l and effective Y2K management program. The OIG review disclosed that (1) the agency does OIG was panicularly impressed with the meth- not consistently follow MD 4.4, and the OIG odology applied and documentation maintained believes that supplemental guidance has under-regarding systems repaired by the OCIO. mined the program's effectiveness, and (2) the Executive Committee for Management Controls It is expected that all OlGs will continue to (ECMC)is not functioning as intended. As a closely monitor their agencies' progress in ad- result, the information provided to the ECMC dressing Y2K issues. As a result and as appro- varies widely and is of questionable value to the priate, the OIG will continue to monitor the offices and senior agency managers.

NRC's progress and/or panicipate in their ef-forts to some degree. In addition, the OIG will Because the OMB does not require a work with the NRC staff to develop input separate management control program to meet regarding the OIG's Y2K review effons for the FMFIA requirements, the OIG believes that this next quanerly repon to Congress and the Office is an opponune time to reevaluate how the NRC of Management and Budget (OMB). (Addresses assesses its management controls. Thus, tbc Management Challenge #2) NRC has the opportunity to modify its current procedures, or to develop a new process, to pro-NRC Should Reconsider the Methodology vide timely and useful management information.

andImplementation ofthe Management Whatever direction the NRC decides upon, the ControlProgram OIG believes that the process must establish expectations for the participants and include The Federal Managers' Financial Integrity centralized oversight to ensure consistency and Act of 1982 (FMFIA) requires Federal manag. consideration ofissues from an agency-wide per-ers to establish a continuous process for evaluat- spective. (Addresses Management Challenge #6) ing, improving, and reporting on the internal control and accounting systems for which they Review ofNRC Controls to Prerent the are responsible. The FMFIA also specifies that, Inadrertent Release of Sensitive Information by December 31 of each year, the head of each executive agency submits to the President and The NRC Chairman requested that the OIG Congress (1) a statement on whether there is conduct an agency-wide review of the controls reasonable assurance that the agency's controls used to protect the agency's sensitive informa-are achieving their intended objectives, and (2) a tion from unauthorized release. The OIG's report on material weaknesses in the agency's overall objectives in conducting this audit were controls. OMB Circular A-123, Revised, to determine if NRC's management controls Management Accountability and Control, is the protecting sensitive unclassified information implementing guidance for FMFIA. The policy from inadvenent release are adequate and if and procedures for the NRC's management con- agency guidance is being implemented. Addi-trol program are documented in Management tionally, the OIG reviewed the development Directive (MD) 4.4, " Management Controls. " plans for the Agencywide Documents Access and Management System (ADAMS), the NRC's During the current reponing pedod, the OIG upcoming electronic document management found that the NRC's program remains in gen-system, to determine if appropriate security mea-eral compliance with the FMFIA requirements. sures will be taken to protect sensitive information.

However, the OIG identified several weaknesses that diminish the program's effectiveness. The (continued on next pagel October 1,1998 -March 31,1999 9

The Audit Program (continued)

The OIG concluded that the NRC controls cipal Financial Statements. The repon contains preventing the unauthorized release of sensitive (1) the principal statements and the auditors' information generally appear adequate. How- opinion on those statements, (2) the auditors' ever, on occasion, unintentional unauthorized opinion on management's assertion about the releases of sensitive information occur. The effectiveness ofinternal controls, and OIG believes that the agency can take steps to (3) a report on NRC's compliance with laws and l improve its processes and enhance employee regulations. Written comments were obtained i awareness. The OIG found that the hgency's from the CFO and are included as an appendix to the independent auditors' report.

guidance and policies on sensitive information were scattered among at least 38 Management Directives, manuals, and other resources. h m. dependent auditors issued an un-qualified opinion on the Balance Sheet and the Funbermore, the OIG found that the guidance ,

Statements of Changes m, Net Position, Net (particularly the information contained in the Cost, Budgetary Resources, and Financing. In Management Directives), is not consistently the opinion on management's assenion about cross-referenced or indexed. In addition, the the effectiveness ofinternal controls, the audi-OIG found that agency staff have varied levels tors concluded that management's assertion was of training and awareness regarding sensitive

, not fairly stated. The auditors reached this con-mformation, and this mconsistency mereases the clusion because management did not identify potential for madvertent releases to occur.

the lack of managerial cost accounting as a With regard to ADAMS, the OIG found material weakness.

that security measures to protect sensitive infor-The auditors also identified four new re-mation are still under development. Therefore, portable conditions, including (1) the lack of the OIG was unable to test the effectiveness of managerial cost accounting; (2) the lack of fully the proposed measures. However, to mmumze aligned strategic, budget, and performance plans the chance ofinadvertent release, the NRC for financial reporting; (3) inadequate fund con-needs to ensure that it identifies and addresses trols for the NRC's Comprehensive Information information security requirements before System Support Consolidation (CISSCO); and implementing ADAMS. (4) improper revenue recognition for reimburs-able agreements. In addition, the auditors As a result of this review, the OIG's report closed one reportable condition from a prior made four recommendations to improve the year, which concerned inadequate segregation effectiveness of the NRC's program to protect of duties.

sensitive unclassified information. In addition, an appendix to the OIG's repon identified The report on NRC's compliance with laws numerous " good practices" used by individual and regulations disclosed three noncompliances.

offices and regions, so that agency managers The first is that the NRC's license fee rates are may consider their use on a case-by-case basis. not based on full cost, as specified in Title 10, Pan 170, of the Code ofFederalRegulations Independent Auditors Report and (10 CFR Part 170). The second is that the Principal Statementsfor the rear Ended agency had not implemented managerial cost September 30,1998 accounting as required, and the third is that the agency failed to properly classify The Chief Financial Officers Act of 1990 accounting information to support reporting requires the OIG to annually audit NRC's Prin- of governmental and public information.

10 NRC OlG SemiannualReport

1 Issues two and three are considered substantial RESULTS ACTREVIEW PLAN noncompliances with the Federal Financial Management Improvement Act of 1996 In 1993, Congress passed the GPRA, (FFMIA). Further, the prior year's reportable which mandated that Federal agencies must condition related to business continuity plans for establish strategic plans and prepare annual the general ledger system and fee systems performance plans. The first performance plans, remains in substantial noncompliance with due for FY 99, are to establish measurable goals FFMIA. Tests of compliance with selected pro- that define accomplishments expected during visions of other laws and regulations disclosed the year. The GPRA also requires agencies to no other instances of noncompliance. submit annual reports to Congress comparing (Addresses Management Challenge #6) actual performance to the goals expressed in the performance plan. The first of these reports, for Review ofNRC's Implementation ofthe FY 99, is due on March 1,2000.

Federal Managers ' Financial Integrity A ctfor The GPRA does not require IGs to audit Fiscal Year 1998 agency performance information. However, the To assist the NRC in evaluating its man- Chief Financial Officers Act of 1990 requires agement centrol program, the OIG annually IGs to annuaHy audit their agency's financial reviews the NRC's program. The OIG reported statements. The implementing audit guidance, that the NRC's absence of a managerial cost OMB Bulletin 98-08," Audit Requirements for accounting process constitutes a material Federal Financial Statements," requires that weakness. Such a process is required by financial statement audits mclude an examina-Statement of Federal Financial Accounting tion of performance data to provide reasonable Standards Number 4, Managerial Cost assurance that " transactions and other data that Accounting Standards, issued in July 1995. support reported performance measures are The original effective date was for reporting Properly recorded, processed, and summarized periods beginning after September 30,1996. t permit the preparation of performance infor-Because of concerns raised by the Chief Finan- ation m accordance with criteria stated by cial Officers Council, the Federal Accounting management." To satisfy this requirement, Standards Advisoly Board amended the effec- auditors "shall obtain an understanding of the tive date for periods beginning after components of internal control relating to the September 30,1997 (FY 98). existence and completeness assertions relevant to the performance measures included in the The OIG found that NRC has complied Overview of the Reporting Entity."

with the procedural requirements of the FMFIA during FY 98. However, the OIG disagreed To fulfill financial statement audit require-with the Agency's determination that the ab. ments and to be responsive to the spirit of the sence of managerial cost accounting is not a GPRA, the OIG has adopted a two-tiered material weakness. Managerial cost accounting approach to reviewing the NRC's performance is intended to be an integral process for manag. inf rmation. The first tier will repon informa-ing Government operations, and it is a vital tion required by OMB Bulletin 98-08, and the component for implementing the Government see nd tier will report information to meet the Performance and Results Act (GPRA). intent and the spirit of the GPRA.

(Addresses Management Challenge #6)

(continued on next page)

October 1,1998 -March 31,1999 11

The Audit Program (continued)

For financial statement reporting purposes, related to work performed under CISSCO. The the OIG will review and evaluate the data used objectives of the audit are to determine to support the NRC's broad outcome goals (1) whether the NRC has implemented adequate (first tier). The OIG reviewed outcome goals in controls over the use of CISSCO resources, and FY 98 based on guidance provided by the U.S. (2) whether existing quality assurance measures General Accounting Office (GAO). To meet the are effective. (Addresses Management intent and spirit of GPRA, the OIG will examine Challenges #2 and #4) the data supporting the NRC's output measures (second tier). This second effort will become a Survey ofNRC's Processfor Developing part of the OIG's regularly scheduled audit License Fees activity. It will be conducted under the auspices of the Issue Area Manager program. Under this The OIG initiated a survey that yielded program, senior staff designated as Issue Area increased familiarity with the process and Managers, are assigned responsibility for keep- mechanisms that the NRC uses to formulate ing abreast of major agency programs and ac- license fees. In addition, because the survey tivities. As part of the audit planning process, identified several issues, the OIG initiated a the OIG will select specific output measures for more detailed audit to determine (1)if the li-examination. cense fee development process complies with pertinent laws and regulations, and (2) whether To the extent possible, reviews conducted the NRC has implemented adequate manage-under each tier will examine the data systems ment controls over the fee development process.

used, and determine the accuracy and reliability (Addresses Management Challenges #3 and #7) of the data used to support reported outcome goals and output measures. The OIG believes that this approach satisfies the requirements of Surrey ofNRC's Senior ReactorAnalyst the Chief Financial Officer Act of 1990 and the Program intent and spirit of the GPRA.

The OIG initiated a survey of the NRC's Senior Reactor Analyst Program to gain an un-AUDITS IN PROGRESS dastanding f the Senior Reaao7Analyst's mle and associated responsibilities with respect to ,

probabilistic risk analysis and other risk )

NRC's Controls Over Work Performed Under methodologies. This survey is near completion.

CISSCO (Addresses Management Challenges #1 and #10)

In 1996, the U.S. Congress enacted the Review ofNRC's Agencywide Documents Clinger-Cohen Act (formerly called the Infor-

^"### #" ""#####"# #####

mation Technology Management Reform Act) to reform the guidance regarding Government The OIG conducted a survey of the acquisition ofinformation systems. The NRC's Agencywide Documents Access and Manage- ,

primary vehicle for acquiring information sys- ment System (ADAMS), which resulted in the I tems is called the Comprehensive Information need for a more detailed audit. The overall Systems Support Consolidation program objective of this audit is to determine whether (CISSCO). During this reporting period, the ADAMS will provide a single agencywide OIG initiated an audit of the NRC's controls document management system that meets the ,

12 NRC OlG SemiannualReport

NRC's current and future programmatic needs. within prescribed limits for expenses associated In particular, the OIG is conducting this audit to with renovating, remodeling, furnishing, or re-determine whether (1) the original goals and decorating the Commissioners' offices. In addi-objectives established for the project will be tion, given the results of a previous review in met, (2) the currently approved ADAMS budget this area, the OIG also plans to examine the is adequate and reasonable to cover the pro- NRC's procedures for monitoring such costs.

posed deliverables, and (3) current ADAMS deliverables will be delivered on schedule. (Ad- Special Evaluation of the Role and the dresses Management Challenges #2, #4, and #5)

Structure ofNRC's Commission Review ofNRC's Separation Clearance The OIG initiated a special evaluation of the Processfor Exiting Staff and Contractors role and structure of the NRC's Commission.

Specifically, the overall objectives of this The OIG recently became aware of a prob- special evaluation are to determine if(1) the lem with the timely termination of former NRC Commission is operating in accordance with employee and contractor accounts on the local applicable laws, and (2) the current Commission area network (LAN). The OlG identified at structure is the most economic and efficient way least 33 former NRC employees who still had for the NRC to fulfill its mission. (Addresses LAN accounts, even though some had left the Afanagement Challenge #10) agency more than a year ago. As a result, the OIG initiated a review to assess the cause of the problem and the conditions that gave rise to it. Review ofNRC'sImplementa:M ofthe In addition, the OIG's initial exploration of the Federal Managers ' Financial Integrity A ctfor LAN issue also raised questions regarding other Fiscal rear 1999 aspects of the agency's separation clearance process. The ongoing review will address these The OIG initiated a review of the NRC's additional questions. implementation of the Federal Managers' Finan-cial Integrity Act (FMFIA) for FY 99. The ob-jective of this review is to assess the program's Review ofExpenses Associated with effectiveness and determine its compliance with Renoration, Remodeling, Furnishing, or the FMFIA. (Addresses Management Chal-Redecorating Commission Ofices lenges #4 and #6)

The OIG initiated this review to detennine whether the NRC complies with applicable laws and regulations for spending or obligating funds, l

October 1,1998 -March 31,1999 13

THE INVESTIGATIVE PROGRAM During this reporting period, the OlG received 119 allegations, initiated 15 investigations and 1 Event inquiry, and closed 35 cases and 3 Event Inquiries. In addition, the OIG made 46 referrals to NRCmanagement.

INVESTIGATIVE CASESUMMARIES business license that was required under the terms of the NRC contract. Subsequent devel-NRC Staff's Handling ofHarassment and Pment of additionalinformation regarding past Intimidation Complaints criminal activity by a senior company official raised questions conceming the contractor's The OIG conducted an Event Inquiry (EI) ability to obtain a license. In addition, the NRC in response to a request from three members of contract required the contractor's employees to the Connecticut Congressional delegation. Spe- carry firearms, but the employees did not pos-cifically, the Congressional members requested sess valid State firearms permits. As a result, that the OIG myiew the process and specific con- the OIG coordmated this investigation with the clusions contained in several investigations con- Maryland State Police, as well as another Fed-ducted by the NRC Office ofInvestigations (OI). eral agency which had a similar contract with These investigations dealt with complaints of ha- the security firm. The NRC subsequently termi-rassment and intimidation (H&I) by several former nated its contract with the firm and awarded a employees who had been laid off from work at a new contract to another security firm.

nuclear power plant in Connecticut. (Addresses bi nagement Challenge #4)

The OIG inquiry revealed deficiencies in FraudAgainst the the documentation of the process followed by Government-the NRC staff in reaching a conclusion regard-ing enforcement action in one of the cases. Government Recycling Program Contractor Additionally, the OIG found that portions of briefings provided by the staff to the Commis-The OlG initiated sion were not clear with regard to the staff's an investigation concern-intended actions. Finally, the OIG found that ing an allegation that errors the staff had insufficient information on which were detected in the type and to base a conclusion contained in their written number of recycled materials reported by the correspondence with some of the allegers. Government's recycling program contractor in (Addresses Afanagement Challenge #5) Metropolitan Washington, DC. Through a con-tract with the General Services Administration NRC Contractor Operating Without the (GSA), the contractor pays the Government for Required License recyclable paper collected from Federal agen-cies in the Metropolitan area. The NRC re-The OIG received an anonymous com- ceives $125 for each container of Grade 1 paper plaint that an NRC contractor providing security (white) and $10 for each container of Grade 2 guard services was operating without the State (continued on next page)

October 1,1998 -March 31,1999 15

Tha Invest lgative Program (continued) paper (mixed). According to an NRC Building during the 24-hour period that the SMM document Management Specialist, the contractor failed to was in the PDR, copies were made by representa-report NRC pickups and downgraded other tives of the media, a law fmn, and other entities.

pickups, thereby causing a potential loss to the NRC. The NRC resolved the contract irregu- The OIG investigation also revealed that larities by obtaining reimbursement for the unre- the NRC staff member who prepared the SMM ported and downgraded pickups, and instituted document did not mark the concurrence sheet to procedural controls to avoid improper down- indicate release or non-release, thus allowing grading in the future. However, the GSA OIG the secretary to erroneously mark the document questioned whether the recycling program con- for public release. In addition, the Acting Office ,

tractor was also under-reporting or improperly

, Deputy Director did not check to see if the downgrading recyclable paper pickups at other document was properly marked. Other factors Government facilities. The NRC OIG therefore participated in ajoint investigation with the contributing to the improper release of the SMM GSA OIG. document to the PDR mcluded (1) the absence of key review personnel, (2) several managers l The joint NRC-GSA investigative team operating in an acting capacity, (3) the relatively conducted several surveillances on the recent addition of new administrative proce-contractor's activities and collected documenta- dures, and (4) the rush to complete work before tion ofits pickups to determine how many of the an impending holiday.

Grade 1 containers had been wrongly counted or improperly downgraded. Documents collected from GSA program managers revealed that the Consultant's Involvement in Resolution of recycling program contractor improperly down. Employee Complaints at Millstone Power Station graded several Grade I containers during each pickup. The GSA OIG presented this informa- The OIG conducted this inquiry based on tion to the Assistant United States Attorney for information received from several current and the District of Columbia, Criminal Division, former licensee employees at the Millstone who declined criminal prosecution in lieu of Power Station who alleged potential wrongdo-administrative action. (Addresses Afanagement ing on the part of NRC staff and a consulting Challenge #4) firm tasked with independent, third-party over-sight of Millstone's Employee Concerns Pro-Release of Senior Management Meeting gram (ECP). The third-party oversight of the Document to the Public Document Room licensee's ECP was ordered by the NRC in October 1996 because of agency concerns about The OIG conducted an investigation re- past failures in the licensees' management pro-garding the release of an NRC Senior Manage- cesses and procedures to effectively handle ment Meeting (SMM) document to the NRC safety issues raised by its employees.

Public Document Room (PDR) that contained predecisional information concerning three lic. The licensee employees alleged that a ensees. One of the licensees was concemed that consulting firm's team member inappropriately the release of the SMM document might have a became personally and substantially involved in negative impact on the impending Initial Public resolving the complaints between the licensee Offering of their stock. and several ofits current and former employees.

The employees further alleged that NRC staff The OIG investigation revealed that the failed to provide sufficient review of the SMM document was improperly released to the consulting firm's activities and allowed it to NRC PDR. In addition, the OIG discovered that exceed the intended oversight role.

I6 NRC OlG Semiannvo! Report

a The OIG's inquiry revealed that the Misconduct by Regional Administrator consulting firm's team member did become substantially involved in resolving personnel The OlG conducted an investigation into disputes between the licensee's employees and an anonymous allegation that a Regional Ad-plant management. The employees who lacked ministrator solicited the aid of subordinates to confidence in Millstone's ECP raised concems move his personal household goods; used NRC directly to the consulting firm. Similarly, the equipment and secretaries for personal business; firm provided guidance and recommendations and manipulated his official travel to allow him to the licensee's management on resolving spe- to conduct personal business at Govemment cific employee complaints. However, the OIG expense. The OIG's investigation disclosed that concluded that the firm's actions were allowed the NRC official accepted the assistance of nine by the NRC Order establishing the oversight subordinates on several occasions to help move program and the NRC-approved Oversight Plan. his household goods during non-duty hours.

The OIG also found that the NRC staff was Govemment equipment was also used during aware of the firm's activities through discus- the move, even after the official was advised sions at meetings, reviews of documentation, that such use was prohibited. The OIG onsite observation and monitoring of the firm's investigation also revealed that the NRC official activities, and NRC team evaluations. The improperly ananged official travel or unneces-NRC staff considered the consulting firm's in- sarily extended official trips at Government volvement with the licensee regarding employee expense for personal reasons.

concerns to be appropriate.

The OIG subsequently investigated the same Regional Administrator for avoiding an Alleged False Certification of Small agency random drug test by falsely claiming an Entity Status emergency dental appointment. The investiga-

. tion confirmed that this official provided false The OlG has conducted a series of m.vesti-information to agency representatives regarding gations involving the review of NRC materials his unavailability to undergo a drug screening license files to identify potential instances of test. The false excuse was exposed after the fraud related to a special program, under which Regional Administrator's staff asked him to certain licensees may claim small entity status provide verification of his claimed emergency and qualify for a reduced NRC annual license dental appointment.

fee. One of the criteria used to qualify a licensee for this status is the amount of the Although make-up testing for NRC em-licensee's annual gross receipts. In reviewing a ployees who avoid dmg screening tests is not sampling of the small entity claims made by specifically addressed in the NRC drug screen-such licensees, the OlG compared the status ing program, the OIG learned that there was claimed on the licensee's application against substantial delay between the time that senior data from Dun and Bradstreet reports. The agency officials became aware of the comparison identified several companies that individual's false excuse and the date he was may have falsely claimed small entity status by directed to undergo a drug screening test. That indicating that their gross annual receipts were test was negative for illegal drugs.

under the prescribed limit. In three of the inves-tigations, the OIG determined that the licensee At the completion of the OlG's investiga-improperly claimed the small business entity tions, the agency proposed taking disciplinary status. (Addresses Management Challenge #4) action against the Regional Administrator. He subsequently resigned from Federal service.

October 1,1998 -March 31,1999 17

INVESTIGATIVE STATISTICS Source of Allegations - October 1,1998 through March 31,1999 NRC Management (30)

Congressional (3)

NRC Employee (16)

Other Government e-= .chby..

Agency (3)

- m .. . -

Anonymous (15) -

l -

Intervenor (1)

/

OlG investigation / General Public Audit (1) (50) l l

Total: 119

)

Disposition of Allegations - October 1,1998 through March 31,1999 l O119 t:

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Status ofInvestigations DOJ Referrals 5 DOJ Declinations 5 Pending DOJ Action 0 Indictments and Arrests O Convictions O PFCRA Referrals O PFCRA Recoveries $1,766.00 Other Recoveries $32.23 NRC Administrative Actions: Terminations and Resignations 1 Suspensions and Demotions 2 Other Administrative Actions 1 Counseling 4 Summary ofInvestigations Classification of Opened Closed CasesIn Invessgations Carryover Cases Cases Progress A - Conflict of Interest 3 4 2 5 B Internal Froud 2 1 0 3 C - External Froud 15 1 12 4 D - False Statements 2 1 1 2 E - Theft 0 0 0 0 F - Misuse of Government Property 2 1 2 1 G - Employee Misconduct 8 2 5 5 H - Management Misconduct 14 3 11 6 l - Technical Allegations - Other 5 2 1 6 J - Whistleblower Reprisol 2 0 1 1 TotalInnstigations 53 15 35 33 Total Event inquiries 3 1 3 1

     .      .    .x  . . .   -             . .      _.    .        .

October 1,1998 -March 31,1999 19

SPECIAL FEATURE: WORKING WITH THE AGENCY ON Y2K The OIG has been actively involved with periodic assessments of the NRC's program to address computer-related concerns surrounding the Year 2000 (Y2K) issue. In June 1997, the OlG issued a Special Evaluation report regarding the agency's progress on the Y2K issue. In that report, the OlG identified several actions that the agency could take to improve its Y2Kprogram. In response, NRC management initiated actions related to each of the OlG'ssuggestions, made other changes, and substantially improved the Y2Kprogram. However; the issue continued to garner significant atten-tionfrom Congress, the Office ofAfanagement and Budget (OAfB), the U.S. General Accounting Office (GAO), the Executive Office of the President, and others. In FY 98, the OIG initiated two followup based on our initiative and participation in one surveys conceming the NRC's progress toward of the Rx2000 Solutions Institute meetings, the resolving the Y2K issue to help ensure that the OIG became aware of the problems that exist agency will continue to meet its established with vendor certifications and embedded chips. goals. Because the time left to complete Y2K In addition, the OIG's contacts led to officials of programs is rapidly diminishing, the audit staff the Institute participating in a hearing conducted worked closely with agency officials and out- by Senator Bennett's committee. side entities to ensure that licensees' efforts are - g 3999 , , adequate to protect the health and safety of the public. Additionally, the

                                                              '       ued to monitor these issues, the OlG worked with NRC staff to                                          OIG provided the agency with a ensure the adequacy and accu-                                          summary of our foHowup activi-racy of the NRC's progress report-                                     ties in these areas. With regard to ing and contingency planning for                                       p wer plants, the OIG stated the mission-critical and other systems.                             m      belief that the agency continues to The OIG's work in this area proved to be very                          Pursue a suitably aggressive pro-helpful to the agency, because the staff focused                     gram. The OIG pointed out that the on providing information and suggestions to              .

addition of audits covering all plants agency officials as quickly as possible through will solidify the NRC s assurance that Y2K problems at reactors will be minimal. Addition-meetings, rather than waiting to issue formal audit reports. ally, the OIG was encouraged to learn that (1) the agency is more fully including Resident In the external licensee arena, the OIG Inspectors in this effort, and (2) the agency rec-conducted an active information exchange with ognized the importance of adding sample audits the responsible NRC programs, as well as the of contingency planning to the effort. Atomic Energy Control Board of Canada, Sena-tor Robert Bennett's Year 2000 Technology However, the OlG identified a continuing Problem Committee, and the Rx2000 Solutions concern regarding the agency's Y2K efforts with Institute. During this exchange, the OIG pro-vided suggestions in a number of areas. Also, (c ntinued on next page) October 1,1998 -March 31,1999 21

( l SpecialFeature (continued) respect to materials licensees. For example, the life cycle work. This means that while the OIG found that the NRC's extemal World Wide "Y2K program"is complete as defined for Web page for the Office of Nuclear Material OMB reporting purposes, the agency's work to Safety and Safeguards Y2K efforts remains prepare for January 1,2000, is not. rudimentary, with only dated information. . According to officials m. the Office of the Moreover, the site provides no clear links to Chief Information Officer (OCIO), the OMB's locations with highly relevant and useful infor-mation, such as the Rx2000 Solutions Institute. Y2K program reporting guidance - which f cused on mission critical repairs and replace-The OIG's concems are particularly relevant to rnents, nonmission critical repairs, and budget the NRC's ability to help build public confi-dence in its licensees' efforts, or to at least en- inf rmati n that excluded systems life cycle sure public awareness of the status of those w rk -led to the decision to view systems life cycle replacement work as outside of the NRC's - efforts. In the OIG's opinion, given the short fficial Y2K program. The OIG did not disagree amount of time left until the Y2K issue may impact NRC licensees, public awareness and wi[h the OCIO's interpretation of the OMB's gmdance on reporting. Nonetheless, the OIG confidence in the efforts of NRC's licensees can emPhasized , that the remaining noncompliant be addressed only through proactive disclosure. systems still need to be replaced m order for the Because the NRC announced in February agency to be mady for the Year 2000. For example, 1999 that it had completed work on all internal the forthcoming Agencywide Documents Access computer systems needed to address the Year and Management System (ADAMS) is one such 2000 problem, March seemed to be an oppor- replacement for other agency systems that are not tune time to revisit the internal Y2K issue. As Y2K compliant. part of this effort, the OIG reviewed documenta-In reviewing the NRC,s contingency plan-tion and conducted interviews pertaining to ning eff rts, while applying GAO guidance, the computer systems remediated since November, OIG noted inconsistencies related to the docu-systems related to the operation and mainte-rnentation and testing of contingency plans. _. n nance of the NRC headquaners facilitics (i.e.,

                                                             *" nile the agency has put its contingency plans elevators, security, energy management, and fire into writing for the seven mission-critical sys-alarms), telecommunications system compo-tems, some of the plans have not been updated nents, and y,ency contingency planning effons.

and consolidated to reflect the latest planning On the basis of this review,it appears that efforts. In addition, there are no plans to test the the NRC did, in fact, complete its repair and contingency plan for at least one of the mission replacement work on the mission critical, busi- critical systems. Given these concerns, the OIG ness essential, and non-critical systems that fell made three suggestions for consideration by under the purview of the "Y2K program" NRC management. In addition, the OIG reem-reported to the OMB. However, the OIG also phasized the fact that while the agency's report-identified eight noncompliant systems that are able internal "Y2K program" appears to be being replaced as part of the agency's systems complete, its Y2K work is not. , The OIG will continue to closely monitor the agency's progress in addressing its 12K responsi-bilities. The OIG has discussed the nature and extent ofitsfuture involvement with each NRC office, and will continue to monitor theirprogress and/orparticipate in their efforts to some degree. 22 NRC OIG SemiannualReport

OTHER AcTivmES REGULATORYREVIEW cariying out, or completing any audit or investi-gation. Within the NRC, Management Direc-The Inspector General Act,5 U.S.C. App. tives (MDs) serve as the immediate reference 3, Section 4(a)(2), requires the OIG to review for organizational functions and operations. existing and proposed legislation and regula- Therefore, review and comment on the precise tions and to make recommendations concerning language of the instructions contained in them is the impact of such legislation or regulations on essential to ensure consistency with applicable the economy and efficiency of programs and statutes and regulations. This is particularly operations administered by the agency. important when the directive provisions poten-tially impact the independence or integrity of From October 1,1998, through March 31, the OIG's investigative function. 1999, the OIG reviewed more than 200 agency documents, including approximately 150 docu- Management Directive 12.1,"NRC Facility ments issued by the Office of the Secretary Security Program," govems the NRC's Facility (SECYs) and 57 regulatory actions and statutes. Security Program as it relates to the physical Upon completing this review, the OIG provided security requirements and procedures required regulatory commentaries, which are intended to to protect classified and sensitive information, assist in preventing and detecting fraud, waste, as well as facilities and NRC assets. The and abuse within the agency. Specifically, the agency's practices and procedures in this direc-commentaries advise agency managers of the tive affect the OIG, as they relate to access to importance of considering aspects of agency restricted data, authority to conduct investiga-policy and procedures that impact the OIG's tive activities, and use of associated support mission, functions, and responsibilities. The equipment. commentaries also address issues related to preserving the independence and integrity of the The IG Act assigns the IG independent OIG under its statutory precept. In addition, the responsibility to mvestigate allegations of OIG initiated dialogue with the agency on pro _ wr ngdoing related to agency operations and cess-related as well as policy-related concerns, Programs. In order to fulfill this statutory and cooperative efforts resulted in guidance to responsibility,IG agents are deputized by the the agency staff. This section summarizes the U.S. Depanment of Justice (DOJ) to perform a commentaries that raised the most significant broad range of law enforcement functions. As a j issues. result of these dual mandates, the OlG properly exercises independent authority over all aspects  ! Two notable commentaries written during of conducting individual investigations, includ-this reporting period focused on the importance ing those addressed in this directive. To ensure , of the independence of the OIG functions, as consistency between the IG Act and the agency l provided under the IG Act. Section 3(a) of that directives, the OIG commented that the Manage- l Act places severe limitations on any agency ment Directive should include reference to the l action that would prevent the IG from initiating,

                                                                                                     )

l October 1,1998 -March 31,1999 23

Othcr Activitics (continued) IG's authority with regard to having agents carry ings so as to achieve their fundamental purpose firearms, as well as the use of surveillance of giving fair and equal opportunity to all panies techniques and devices. to be heard. The second commentary related to the l OIG's functional authority was directed to the THE NRC'S OlG HOSTS i need for maintaining "Q" level clearances for OIG employees. Specifically, Q' level clear- ANNUAL CONFERENCE FOR ances permit individuals to have access, on a THE ASSOCIATION OF need to know basis, to Top Secret, Secret, and [ DIRECTORS OFINVESTIGATIONS Confidential Restricted Data. Currently, all OIG f employees have the "Q" level clearance. The Section 4(a) of the Inspector General Act agency proposed lowering the clearance level provides that it shall be the duty and responsibil-for most of the OIG staff. The OIG comment ity of each Inspector General to... conduct, conveyed that the proposed clearance degrada- supervise, and coordinate relationships between tion, to below the "Q" level, would directly and such establishment and other Federal agencies... adversely impact the OIG's ability to perform with respect to all matters related to the promo-fundamental investigative and audit functions. tion of economy and efficiency in the adminis-Without the requisite clearance, the OIG would tration, prevention, or detection of fraud and be deprived of timely, independent access to abuse in programs and operations... or the iden-matters restricted by classification. The com- tification and prosecution of participants in such ment further stated that this impediment to ac- fraud and abuse. In furtherance of this part of cess is in direct conflict with Section 6(a) of the its statutory mandate, the NRC's OIG hosted the IG Act, which specifies that an IG shall have Annual Conference for the Association of Direc-access to all reports, records, documents, and tors ofInvestigations. This annual conference other material available within the agency. enables Assistant Inspectors General for Investi-gations throughout Government to meet and The third commentary recounts the OIG discuss current and upcoming investigative, concern with achieving the stated purpose of the legal, and legislative issues that may affect the "public meeting" under the NRC's regulatory cmnmumty. procedures. Management Directive 3.5,"Public Attendance at Certain Meetings Involving the Held on February 9-11,1999, at the NRC Staff," is intended to provide effective Federal Law Enforcement Training Center in means for the public to communicate with Glynco, Georgia, this year's conference was decision makers within the agency. The draft well-attended by representatives from both the directive contains detailed directions for meet- President's Council on Integrity and Efficiency ing procedures and notification processes. OIG and the Executive Council on Integrity and Effi- t concerns were raised by provisions in the direc- ciency. The 3-day conference featured speakers tive whereby the agency would be permitted to from agencies including the Federal Bureau of waive notice requirements. In response, the Investigation (FBI), the Department of Justice OIG's comments emphasized the importance of (DOJ) Criminal Division, and Public Integrity adequate notice to the public as to the time and Section, as well as senior attorneys from the place of planned meetings whenever possible. Civil Division. Presentations by the DOJ speak-The OIG's comments also noted the obligation ers covered computer crimes and computer to construct balanced agendas for public meet- investigative techniques, subpoenas, evidence 24 NRC OlG SemiannualReport

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Attendees at the Association of Directors ofInvestigation annual conference, which was hosted by the NRC OlG. l l issues, and civil recovery. In addition, counsels that several types of fraud may be prevented or from the OIG offices of the NRC, the Federal deterred with the help of training and awareness. Deposit Insurance Corporation, and the National In addition to procurement fraud, this second Credit Union Administration provided a panel volume discusses acts of fraud in time and atten-presentation on current topics and issues includ- dance, travel, disability claims, and use of Gov-ing subject warnings, fraud awareness, and ernment property and equipment. Under each evidentiary discovery. subject area, the brochure provides definitions and examples, as well as prevention advice and information con-MUDAWARENNMMURE- cerning applicable

                                                                                                       ~

O ~~ NEW AND IMPROVED " fraud in dicat 's " The brochure also Continuing in its ongoing educational ef. contains a section FRAUD forts within the agency and the IG community, on "Prosecutmg AWARENESS the NRC's OIG published its second edition of Fraud," which " Fraud Awareness." This brochure, almost describes criminal, OfflCE0fTHE civil, and adminis- I twice the volume of the initial edition, added  ! new topics and greater detail for each of the trative penalties. , topic areas addressed. The genesis for this sec- Advice on avoid-ond edition was the experience gleaned from the ing and reporting NRC OlG's 10 years of audit and investigative fraud concludes i efforts. Over these years,it has become evident this reference. October 1, I 998 - March 31,1999 25

l i 1 i APPENDICES AUDITUSTINGS Internal Program Audit and Special Evaluation Reports Date Title. Audit Number l 10/9/98 Review ofNRC's Control Over the PC Refresh Program OlGl98A-07 12/9/98 NRC Should Reconsider the Afethodology and OIGl98A-08 Implementation of the Afanagement Control Program 3/1/99 Independent Auditors Report and Principal Statements OlGl98A-09 for Years Ended September 30,1998 11117/98 NRC's Year 2000 Efforts Regarding its Internal Systems OlGl98A-11 l 11/13/98 NRC's License Renewal Program OIGI98A-13 2/3/99 Review ofNRC's Controls to Prevent the OIGl98A-16 Inadvertent Release ofSensitive Infonnation 10/9/98 Review ofNRC Representation Funds OlGI98A-17 11/17/98 Report on the Application ofAgreed-Upon Procedures OlGI99A-05 for U.S. OJ) Tee ofPersonnel Afanagement 3/3/99 Review ofNRC's Implementation of the Federal OlGl99A-11 hianagers'FinancialIntegrity Actfor Fiscal Year 1998 I 26 NRC OIG SemiannualReport

Contract Audit Reports OlG Contractor / Questioned Funds Put to issue Date Contract Number Costs Better Use 10/2/98 Risk Engineering, Incorporated NRC-04-96-037 0 0 10/6/98 ANSTEC, Inc. NRC-33-93-201 $397,876 0 10/13/98 Statistica, Inc. NRC-39-88-211 0 0 11/5/98 Southwest Research Institute NRC-02-91-002 0 0 11/9/98 Advanced Systems Technology, Inc. . NRC-04-91-047 0 0 11/9/98 UES, Inc. NRC-04-94-086 0 0 11/17/98 Micro Analysis and Design,Inc. NRC-04-94-085 0 0 11/17/98 Micro Analysis and Design,Inc. NRC-04-94-085 0 0 11/23/98 Parameter, Incorporated NRC-03-93-026 0 0 11/27/98 Conger & Elsea, Inc. RS-AED-98-263 0 0 12/30/98 Ebasco Services, Inc. NRC-04-90-099 0 0 NRC-04-90-100 0 0 1/26/99 Science and Engineering Associates , NRC-04-91-066 $63,422 0 l l l October 1, I 998 -March 31,1999 27 l l

Contract Audit Reports (continued) OlG Contractor / Questioned Funds Put to issue Date Contract Number Costs Better Use 2/26/99 Modeling and Computing Services NRC-04 92-048 0 0 3/1/99 Athey Consulting,Inc. NRC-26-98-262 0 0 3/2/99 Pentek, Incorporated NRC-05-84-156 $5,995 0 3/11/99 Scientech, Inc. NRC-03-93-031 0 0 NRC-03-95-026 0 0 NRC-04-91-068 0 0 NRC-04-93-049 0 0 NRC-04-95-045 0 0 3/23/99 Scientech, Inc. NRC-03-93-031 0 0 NRC-04-88-095 0 0 NRC-04-9l-068 0 0 NRC-04-93-049 0 0 3/30/99 Adsystech, Inc. NRC-33-93-225 0 0 NRC-33-94-191 0 0 3/31/99 Scientech, Inc. NRC-04-89-067 $18,560 0 3/31/99 Wang Government Services, Inc. NRC-10-93-133 0 0 28 NRC OIG SemiannualReport

AUDIT TABLES During this reporting period, the OlG analyzed 20 contract audit reports issued by the DCAA. Thefollowing tables depict the cost savingsfrom this work. Table I. - Post-Award Findings OIG Reports Containing Questioned Costs October 1,1998 -March 31,1999 Questioned Unsupported Number of Costs Costs Reports Reports (Dollars) (Dollars) A. For which no management decision had been made by the commencement of the reporting period 0 0 0 B. Which were issued during the reporting period 4 $485,853 0 Subtotal (A + B) 4 $485,853 0 C. For which a management decision was made during the reporting period: (i) dollar value of disallowed costs 4 S485,853 0 (ii) dollar value of costs not disallowed 0 0 0 D. For which no management decision had been made by the end of the reporting period 0 0 0 E. For which no management decision was made within 6 months ofissuance 0 0 0 October 1,1998 -March 31,1999 29 I

Table 11. -Pre-Award Findings OIG Reports IssYd with Recommendations That Funds Be Put to Better Use October 1,1998 -March 31,1999 Number of Dollar Value Reports Reports of Funds A. For which no management decision had been made by the commencement 0 0 B. Which were issued during the reporting period 1 0 Subtotal (A + B) 1 0 C. For which a management decision was made during the reporting period: (i) dollar value of recommendations that were agreed to by management 1 0 (ii) dollar value of recommendations that were not agreed to by management 0 0 D. For which no management decision had been made by the end of the reporting period 0 0 E. For which no management decision was made within 6 months ofissuance 0 0 30 NRC OIG SemiannualReport 1 1 l

ABBREVIATIONS 1 { i l ADAMS Agencywide Documents Access and Management System CFO Chief Financial Officer (NRC) CIO ChiefInfonnation Officer (NRC) CISSCO Comprehensive Information Support Systems Consolidation DCAA U.S. Defense Contract Audit Agency DOE U.S. Depanment of Energy DOJ U.S. Department of Justice ECMC Executive Committee for Management Controls ECP Employee Concerns Program El Event Inquiry FBI Federal Bureau ofInvestigation FFMIA Federal Financial Management Improvement Act FMFIA Federal Managers' Financial Integrity Act FY Fiscal Year GAO U.S. General Accounting Office GPRA Government Performance and Results Act GSA U.S. General Services Administration H&I harassment and intimidation IAM Issue Area Manager IG Inspector General IT information technology LAN local aiea network MD Management Directive October 1,1998 -March 31,1999 31 l l l 1 l

NRC U.S. Nuclear Regulatory Commission NT Microsoft Windows NT OCIO Office of the Chief Information Officer (NRC) OI Office ofInvestigations (NRC) OIG Office of the Inspector General OMB Office of Management and Budget OPM U.S. Office of Personnel Management PC Personal Computer PDR Public Document Room (NRC) SMM Senior Management Meeting Y2K Year 2000 1 I l 32 NRC OlG SemiannualReport

GLOSSARY EventInquiry The Event Inquiry is an investigative product documenting examination of events or agency actions that do not specifically focus on individual misconduct. These reports identify institutional weak-nesses that led to or allowed a problem to occur. This type ofinvestigative effort was previously referred to as an inspection. FinancialAudit i i A financial audit assesses the effectiveness ofinternal control systems, transaction processing, financial systems, and contracts. Funds Put to Better Use Funds identified in audit recommendations that could be used more efficiently by avoiding > unnecessary expenses. Hotline A toll-free telephone number (1-800-233-3497) available to anyone for reporting incidents of possible fraud, waste, and abuse to the NRC's Office of the Inspector General. Management Decision A final decision founded on management's response to audit recommendations and findings. Material Weakness A specific instance of noncompliance with the FMFIA of sufficient importance to be reported to the President and the Congress. Such instances typically involve a weakness that would significantly impair the fulfillment of an agency component's mission; deprive the public of needed services; violate statutory or regulatory requirements; significantly weaken safeguards against waste, loss, unauthorized use, or misappropriation of funds, property, or other assets; or result in a conflict ofinterest. Questioned Cost A cost questioned as a result of an alleged violation oflaw, regulation, contract, or agreement governing the expenditure of funds (costs unsupported by adequate documentation or funds for a particular purpose that are unnecessary or unreasonable). SpecialEvaluation An OIG audit report that examines the implications of NRC programs that affect national issues, such as high-level radioactive waste disposal, nuclear power plant decommissioning, or the use of radiation by the medical community in treating disease. October 1,1998 -March 31,1999 33

Federal Recycling Program

1 1 1 THE NRC OIG HOTLINE l The OlG established a toll-free number (1-800-233-3497) to provide , NRC employees, contractors, and others with direct access to the l OlG's liotline Program liotline procedures and guidelines were carefully developed to ensure the confidentiality (unless totally unavoidable) of NRC employees wishing to report incidents of possible fraud, waste, and abuse within the NRC. Trained OlG staff are available to answer calls Monday through Friday, between 9 AM and 4 PM (eastern standard time). HOTLINE: 1-800-233-3497 Individuals may also provide information to hotline personnel by writing to the following address: 1 U.S. Nuclear Regulatory Commission  ! Office of the Inspector General Hotline Program Mail Stop T-5 D28 l Washington, DC 20555-0001

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