ML20202B201
| ML20202B201 | |
| Person / Time | |
|---|---|
| Site: | San Onofre  |
| Issue date: | 12/14/1998 |
| From: | Mills G AFFILIATION NOT ASSIGNED |
| To: | Racquel Powell NRC OFFICE OF ADMINISTRATION (ADM) |
| Shared Package | |
| ML20202B198 | List: |
| References | |
| FOIA-99-70 NUDOCS 9901290022 | |
| Download: ML20202B201 (1) | |
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From:
To:
TWFN_DO.twf2_po(FO!A)
Date:
Mon, Dec 14,199811:56 PM
Subject:
FOIA REQUEST 121498 F0IA/PA REQUEST CaseNo:
99-o10 OdeM
/ <2 - /5-97_
AcGonOf:
b6 RolededCase:
a December 1,
8 Mr. Russell Powell U.S. Nuclear Regulatory Commission FOIA Officer Washington, D.C. 20555-0001 Re: Freedom of Information Act Request
Dear Mr. Powell:
Pursuant to the Freedom of information Act, I am hereby requesting a copy of all documents relating to the November 24,1998, meeting between the Nuclear P.egula'ory Commission and the San Onofre Nuclear Generating Station / Southern Califomia Edison Company discussing the results of the Employee Concerns Program Survey held at the Region IV offices.
Please notify me if there is a photo copying charge exceeding $50.00 Thank you for your help in obtaining this information Sincerely, Glen R. Mills)
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9901290022 990111 PDR FOIA MILLS 99-70 PDR
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NUCLEAR REGULATORY COMMISSION n
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,R,EGION IV.
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611 RYAN PLAZA DRIVE, SulTE 400 AR LINGTON, TEXAS 760114064 NOV 3 0 in3 Harold B. Ray, Executive Vice President Southem California Edison Co.
San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, California 92674-0128
SUBJECT:
SAN ONOFRE EMPLOYEE CONCERNS PROGRAM UPDATE
Dear:
Mr. Ray This refers to the meeting conducted in the Region IV office on November 24,1998. This meeting related to discussions of the status and effectiveness of your onsite Employee Concerns Program. Also discussed were the results of your most recent Culture Survey.
We found the information provided to be informative and useful.
In accordance with Section 2.790 of the NRC's " Rules of Practice," Part 2. Title 10, Code of Federal Regulations, a copy of this letter will be placed in the NRC's Public Document Room.
Should you have any questions concerning this matter, we will be pleased to discuss them with you.
Sincer Thomas P. Gwyn, Dir tor Division of React ject Docket Nos.: 50-361 50-362 License Nos.: NPF-10 NPF-15
Enclosures:
- 1. Attendance List
- 2. Licensee Presentation cc w/ enclosures:
Chairman, Board of Supervisors County of San Diego -
1600 Pacific Highway, Room 335 San Diego, California 92101 hl
- #mf.go4%M R 9M-
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i Southern California Edison Co. Alan R. Watts, Esq.
Woodruff, Spradlin & Smart 701 S. Parker St.-Suite 7000 l
l-Orange, California 92868-4720 '
Sherwin Harris, Resource Project Manager l
Public Utilities Department City of Riverside l
3900 Main Street Riverside, California 92522 l R. W. Krieger, Vice President i
Southern California Edison Company j
San Onofre Nuclear Generating Station l
P.O. Box 128 j
San Clemente, California 92674-0128 I
Stephen A. Woods, Senior Health Physicist.
Division of Drinking Water.and Environmental Management
' Nuclear Emergency Response Program j
California Department of Health Services P.O. Box 942732, M/S 396 Sacramento, California 94334-7320 Mr. Gary D. Cotton, Sr Vice President Energy Supply San Diego Gas & Electric Co*mpany P O. Box 1831 San Diego, California 92112-4150 Mr. Steve Hsu Radiological Health Branch State Department of Health Services P.O. Box 942732 Sacramento, California 94234 Mayor City of San Clemente 100 Avenida Presidio San Clemente, Califomia 92672 Mr. Truman Burns \\Mr. Robert Kinosian California Public Utilities Commission 505 Van Ness, Rm. 4102 San Francisco, California 94102 1
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p Southern California Edison Co. NOV 3 01993 bec to DCD (IE45) bec distrib. by RIV:
Regional Administrator Resident inspector DRP Director DRS-PSB Branch Chief (DRP/E, WCFO)
MIS System Senior Project inspector (DRP/E, WCFO)
RIV File Branch Chief (DRP/TSS)
WCFO File DOCUMENT NAME: R:\\_SO23\\SO1124MS.DRP To receive copy of document, Indicate in box: 'C'c Copy without enclosures *E" = Copy with enclosures 'N" = No copy RIV:AC:DRP/E,
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OFFICIAL RECORD COPY l
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l Attendance List Licensee Dwight Nunn, Vice President Engineering and Technical Support Ed Scherer, Manager, Regulatory Affairs Willis Frick, Manager, Nuclear Safety Concerns Program NRC Ellis Merschoff, Regional Administrator Pat Gwynn, Director, Division of Reactor Projects Dwight Chamberlain, Deputy Director, Division of Reactor Safety Russ Wise, Senior Allegations Coordinator Greg Pick, Acting Chief, Project Branch E, Division of Reactor Projects Linda Smith, Senior Reactor Engineer, Engineering Branch, Division of Reactor Safety 9
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An LDlAOA INTERV47 TOV tL Compan)
Outline 4
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- Establishing and Maintaining SONGS' SCWE l
- Self-Assessments of the SCWE
- Validating the SCWE and Industry Comparison
- Conclusions I
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ESTABLISHING AND MAINTAINING SONGS' SCWE 5
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r SAN ONOFRE NUCLEAR GENERATING STATION t N I se nu - o m U EDISON An CDISOA 4NTE# V4 Tit)V 43. Company Actions to Establish and Maintain a SCWE i
- SCWE responsibility assigned to Executive Forum
- SCWE policies promulgated and followed
- Workers are encouraged to raise issues at a zero threshold.
Four Paths Provided - Action Requests, Supervision /Open Door, Nuclear Safety Concerns Program, NRC
- Workers are provided training, annual re-training, and annual reminders concerning SONGS expectations on raising issues, the SCWE, hostile or chilled work environments
- Supervisors are provided additional trainihg, re-training, and periodic reminders on maintaining a SCWE
- Allegations of H&l, chilled or hostile work environments are forcefully, promptly, and effectively investigated Novernbar,1998, Page - 4 m-, - -
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Nuclear Safety Concerns Program j
- Confidential or anonymous alternative for all workers
- Program has broad scope. Responds to technicalissues, H&l issues relating to protected activity, allegations of chilled or hostile work environments
- Assists managers and supervisors
- Staff-4 specialists and 1 manager i
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SJ EDISON An EDiSOA INTERVATION ti. Company Nuclear Safety Concerns Program
- Analysis of Concerns and Allegations
- Includes information from other personnel functions
- NSC Program customer surveys
- Inter-utility and external audits / reviews
- Information used to identify trends and plan actions
- Quarterly and Annual Reports to Executive Forum and Oversight Boards November,1998, Page - 7
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Typical Analysis of Concerns by Origin and Nature of the Concern Average' 3* Quarter Quarterly See Analysis Totals by Annual 1H5 1996 1BM Q and Q2 4
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organization Trend 1996 Trend Section
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0 Down 1
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0 Down 1, 6 Organtzat!on B 0
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0 up 5
Subject A 0
0 0
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0 Up 7
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0 0
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Organization Totals Organization A 0
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Observations l-
- Comprehensive and well-functioning employee concerns program
- Positive feedback from submitters
- Self-assessment well focused and contributes to performance
- Effective peer assessment i
- Good process for periodic reporting of performance, trends, and j
corrective actions l
Programmatic Recommendations
- Provide written feedback on issues at start (Complete)
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- Modify feedback timeliness criteria (Complete)
- Address all aspects of all issues (Complete)
- Identify / trend reason for coming to NSC Program (Complete) i i
November,1998, Page - 11
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Nuclear Safety Culture and General Work Environment Surveys, (12/96 & 7/98)
- By Independent Consultant 140 questions Questions measure culture against models I
Numeric response on asymmetric scale of 1-5. 3 = Generally agree, Satisfactory i
- Four open ended questions Common questions I
Surveys distributed end of December 1996 and last two weeks of July 1998
- Interviews i
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Nuclear Safety Culture Model Dimensions
- Values & Priorities. Widely Held Core Beliefs, Attitudes and Institutions
- Behaviors. Aggregate of Commonly Desired Actions, Reactions and Interactions
- Practices & Performance. Established Methods of Doing Business
- Environment for pursuing nuclear safety concerns
- Employee concerns process General Culture Model Dimensions
- Values & Priorities
- Behaviors
- Practices & Performance
- Work Environment - the Overall Climate t
November,1998, Page - 13
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Summary of 1996 Results
- Strong and improving Nuclear Safety Culture l
- Nuclear Safety Culture near median of plants surveyed
-- General work environment results less positive, but improving 1
- General work environment results below median i
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Key Actions Taken after 1996 Survey Nuclear Safety Culture
- Communicated value of those who raised issues j
- Continued to re-state priorities
- Addressed bargaining unit issues
- Backlog management efforts
- Communicated results of self-assessment and industry experience General Work Environment
- Informed workers of future of SONGS and business plan
- Provided more communication, by more paths
- Developed supervisory non-technical skills
- Emphasized worker's value to organization l
- Increased training and development for all
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- Higher rate of return (59% vs. 43%)
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- Larger number of written comments l
- Composite score at 90* percentile of plants surveyed and steadily improving over 4 years I
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November,1998, Page - 16
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Confidence in NSCP WJingness to Fbtsue t&2 clear Safety Culture j
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a San Onofre 1996 gg San Onofre 1998 m Recent industry Average I
- 1998 Percanule ranking Note: 3 00 = Generary Agroo, Adeque i
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- Strong and improving Nuclear Safety Culture
- Nuclear Safety Culture near top of plants surveyed i
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Nuclear Safety Culture Organizational Trends
- Little variance between site organizations
- Management more positive than represented (closer than 96)
- Contractor /SCE (contractors slightly more positive)-
- Potential Pockets Insufficient Data: Boiler and Condensor Mechanics, DBD Group Less positive in Nuclear Safety Culture and/or General Work Environment: Nuclear Regulatory Affairs, Instrument and Rad Monitoring Technicians, Security, Chemistry, Mechanical Maintenance, Nuclear Fuels Management Novamber,1998, Page - 19 w
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i Nuclear Safety Culture Comments and issues Process
- Review questions with less positive scores
- Industry comparison
- Write in comments
- Interviews j
Results
- Action Request (AR) process effectiveness for lower safety priority j
and compliance issues
- Worker sensitivity to safety conscious work environment issues t
- Design Engineering / Operations interface d
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November,1998. Page - 20
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- 1998 Percentile ranking among 22 plants surveyed November,1998. Page - 21
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I General Work Environment
- Significant improvement since 1996 l
- Results less positive than NSC, but well above median
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- Organizational results similar to Nuclear Safety Culture
- Comments / Issues Workforce desires pragmatic communication of SONGS medium /long term plans and prognosis after 2003 Workforce desires more communication in general Perceived resource work load mismatch in certain organizations
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Workforce desires faster lowering of costs Operator overtime / job progression / personality issues 1
I&C/Radmonitor Techs - use of contractors, staffing, and compensation i
November,1998, Page - 22
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Conclusions
- SONGS has an effective Safety Conscious Work Environment
- Independent validation confirms SCWE
- Management must continue to pay attention to allegations, employee i
concerns, trends, measurements of the SCWE and take action when l
required.
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