ML20138D148
| ML20138D148 | |
| Person / Time | |
|---|---|
| Site: | Sequoyah  |
| Issue date: | 04/29/1997 |
| From: | Lieberman J NRC OFFICE OF ENFORCEMENT (OE) |
| To: | NRC OFFICE OF INFORMATION RESOURCES MANAGEMENT (IRM) |
| Shared Package | |
| ML20138D152 | List: |
| References | |
| NUDOCS 9705010047 | |
| Download: ML20138D148 (6) | |
Text
-.
l
- h
(,\\ ecsPGAJ"5
- De s k s UL 2-9,
/997 PNG p
i Note to Document Control System From James Lieberman, Director Office of Enforcement
SUBJECT:
MEETING WITH TVA'S INSPECTOR'S GENERAL'S OFFICE TO l
DISCUSS TVA'S EMPLOYEES CONCERNS PROGRAM The attached documents relate to a meeting with TVA's IG's Office regarding their review of TVA Nuclear's Employees Concerns Resolution Program.
Please forward these document to the NRC's Public Document Room.
)
l l
4
)
) /
'/
/
A l
9705010047 970429 i
PDR ADOCK 05000327 P
PDR j
p 1 CJ
~~ P T > R >
W%
Ylz9 /97 PRc - rw zc, nun >y o r=
t);m ti einpa Di d s, &c", b eca
.Dw quisoJ piegrue ges ps'ec-Ad 10(hm/}p}uis),7 van.,1 J
k
}lichmo t
t w.-
nw o
Gne{d Gea ry huer Ds eda 7'YA OZG
)
W L9 C.
D u r'e ub, Q LO O coccj e 01uht '
O ATCoT', CT(;
s s A_q p h 94 o_T. C r --
fi, k sk-og b c v c -r 0 b ct N e r l;9ney Nkpafevi Y 4' es -
T600145 o. htt?t2 7tN' (2LG olnToni LFFticrivcNi;ss F4W fcact Terrngem A SAnM a Tech <tical fhwAw' brecWOffic e of
_ k m /)f a r /t wY Dh1-YfO Q v f 'ma t e E m n-
-OT
- 5. c. V, D w, m z_
6 In 7~2A C y OEDO F d. ider3coJ o rt C, o DJ2., P D II - 3
t Office of the Inspector General Tennessee Valley Authority Review of TVA Nuclear-Concerns Resolution Program c4pril 29,1997 Discussion points for meeting with staff members of the U.S. Nuclear Regulatory Commission:
TVA Concerns Resolution Procram Survey, usina a standardized approach and confidential interviews for the past three years - This year 256 TVA Nuclear employees and 307 Sequoyah Nuclear Plant employees. (3360 interviews total in the last three years) Our survey methodology was reviewed by the University of Tennessee Statistics Consulting Center.
' TVAN Survey results SQN Survey results File Review (115 files)
Follow-up data assessments of target areas Discussion of any additional points of interest l
--]
l.
TVA Employee Nuclear Safety and Quality Concerns Questionnaire Interviewer:
No.
CHA O
Job
Title:
Department:
Years at TVA Time in TVA Nuclear 1)* If you had a nuclear safety or quality problem, would you report it?
I Y
N M h1 o
if no, why not?
+ If you would report a problem, to whom would you first stport? (.. and second,. and third?)
l
- Work Order / Corrective Action Process
- Fellow Worker l
l
- Immediate Supervisor or Foreman
- Your Supervisor's Management j
- Contractor's Site Management
' TVA's Site Management
- Contractor's Employee Concerns Program
- TVA Concerns Resolution Staff
- Human Resources l(/
- TVA Office ofInspector General i
l
- Nuclear Regulatory Commission
- Department of Labor
' Other 2)* Would you report a nuclear safety or quality problem to your Supervisor?
Y _ N _ M _h% _ o 1f no, why not? (Note: Do not read option.s to interviewe: Use as a convenient way to record data)
Fear ofreprisal Schedule pressures Hurt my career Handle it Personally _
Mgmt. inefrective to fix it _
Report it elsewhere _
No response Other
+ Have you ever raised a safety or quality problem with your supervisor?
l Y _ N _ M,__NR,_ o ifyes: ' Approximately when?
Did your supervisor get the problem evaluated thoroughly?
Y _ N _ M _h% _ o Would you report a problem through your supervisor again?
Y _ N _ M _h7_ O If no, why not?
KEY: Y = yes. N = no, M = maybe or it depends, NR = no response or don't know, O = other l
l l.
TVA Employee Nuclear Safety and Quality Concerns Questionnaire (Page 2) g t
3)* Do you know that TVA has a Concerns Resolution Sta!Ifor reporting employee concerns?
i Y,,,_,, N _ M,,,,,NR _ O (ifno, ask *sinceyou don't know about CRS, perhaps there is a wakness in their training program that w need to identify and fix Haveyou had GETor other orientarism trainingt' Yes_ No
. andskip questions 4.t 5, below.)
+ Would you report nuclear safety or quality problems to the TVA Concerns Resolution Starr(CRS)?
l Y
N M h1 O
IEno, why not? (Note: do not read options to interviewee: use as a convenient way to record data)
Fear of reprisal Schedule pressures Hurt my career Handle it Personally _
CRS. inetrective to fix it Report it elsewhere _,,,
No response Other l
i i
- Have you ever used the CRS program?
Y _ N _ M _NR _ O If yes, what year did you use the program (date:
) and please describe the problem?
Safetyrrechnical _,,,,, Mgmt & Penmnnel _ Intimidation & flarassnwnt EEO Other l
Did CRS get the problem evaluated thorougldy'?
I Y
N M NR O
l Was the feedback you received adequate and timely ?
Y _,,,, N _ M _,,_,NR _ O Would you report a problem through CRS again?
l Y
N M
NR O
If no, why not?
l
\\
4)* What do you consider to be among the primary purposes of TVA's Concems Resolution Stafr:
(Note: do not read options to intervieuwe: use as a convenient way to record data) l Altemate path for those who dont go to line mgmt.
EITec.
InefTec.
No Opin/Dir. Knowledge _
Arbitrator or additional path ofter going to line mgmt.
EfTec.
InetTec.
No Opin/Dir. Knowledge _
I Raise nuclear safety or quality issues EITec.
Ine1Tec.
No Opin/Dir. Knowledge _
i l
Raise concems to Site Management EfTec.
InetTec.
No Opin/Dir. Knowledge _
l Satisfy the Nuclear Regulatory Commission Effee.
Inetrec.
No Opin/Dir. Knowledge _
Handle Management and Personnel issues EITec.
Inetrec.
No Opin/Dir. Knowledge _
Provide a safe harbor to register concerns Efrec.
Ine!Tec.
No Opin/Dir. Knowledge _
Report Intimidation and Harassment issues ElTec.
InetTec.
No Opin/Dir. Knowledge _
Catch concems before they become problems Effec.
Ineffec.
No Opin/Dir. Knowledge _
Other EtTec.
InetTec.
No Opin>Dir. Knowledge _
4 4
3 KEY: Y = yes, N = no, M = maybe or it depends, NR = no response or dont know, O = other
TVA Employee Nuclear Safety and Quality Concerns Questionnaire (Page 3) 5)+ Do you feel free to raise Intimidation and Harassment concerns with CRS?
Y _ N _ M _NR _ O 1ino, uhy not? (Note: do not read options to intervieuwe: use as a convenient uwy to record data)
Fear of reprisal Schedule pressures Hurt my career Handle it Personally _
CRS ineffective to fix it Report it elsewhere _
No response Other j
6)+ In your judgment, how well are nuclear safety and quality problems being resolved at TVA?
I Very good Goodjob Fairjob Poorjob Very poor No Opin/Dir. Knowledge _
Please explain and include specific examples:
l 7)+ Would you report a problem in yourjob that was unrelated to nuclear safety or quality to your Supenisor?
Y _ N _ M _NR _ O 1f no, why not? (Note: Do not read options to intervien ce: Use as a convenient way to record data) l Fear of reprisal from Supv.
_ Schedule pressures
_ Hurt my career Mgmt. ineffective to fix it
_ Report it elsewhere
_ No response MM 8)+ Do you feel free to express an unpopular view without hurting your career?
Y _ N _ M _NR _ O l
If no, why not?
i 9)+ Do you have any additional conunents ?
l l
l l
l l
i i
l l KEY: Y = yes, N = no, M = maybe or it depends, NR = no response or don't know, O = other l
1 i
l i
n
.-n
,