ML20101M013

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Ui 1991 Annual Rept. W/Securities & Exchange Commission 1991 Form 10-K Annual Rept for Eastern Utils Assoc
ML20101M013
Person / Time
Site: Seabrook NextEra Energy icon.png
Issue date: 12/31/1991
From: Grossi R
UNITED ILLUMINATING CO.
To:
Shared Package
ML20101M003 List:
References
NUDOCS 9207080028
Download: ML20101M013 (125)


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i ENYO s recession strair.ed the economy of New Endand for the wcond 3trast year. El and :ts emph y-l

                                   - ees cominued to adapt to chal!cngmg conomic condmons Holding the hne on expenws, managmg to do more with less t 1 again pertonned strongly We exceeded production ef haency and sersice relubthty gaals, and w e met our tinancul performance urgets sales. res enues cammes and cash flow al!

increased Book talue conunued to nse.as did the cc,mmon <tock capitah:a-t:cn ratio Our everall customer approval ranng sunds at OB We camed, even shghtly eweeded. our allowed retum on wmmon stock equity Aided by our strong cash pesition. we were able to rehnance some debt at ten advanugeous rates The pnce of Ul comrnon stock rose 25% dunng 1001, wnh a tool retum, meludmc dmdend( of 33 L in Februan 1002, the Board of D: rectors approved a 4 0% mcre.de m the dmdena to an indicated annual rate cf $2.56 per share, fallewmg bst year's mcreas of 5 21: nght m hne with our goal. estabhshed in 1900. of recummg regubt. pred:ctable mereases Os er the long run. we are strning to achieve 5% annual growth m camings and book value together wnh a daidend payout of about 70% We may do better in some years than othen. but we view the 5% as a challenging but atuinable goal Behmd this positive perfonnance were operatmg efhaencies, the expanded generation of low-cost nuclear energv and growth in wholesale sales Reuul margins improved due to a 23% rate increase at the beginning of 1901 the second year of a three year rate agreement Cost con-trol programs continued to produce savings, with overall operanen and mamtenance expenses held well below the rate of infbnon. Everi Ul department came m under budect for 1001 In reviewing the resu!ts cJ a very sanstring year, we alsa face the future with strengths not shared by many in our business We do net face capacity shonages or the need to raise capiui for major new generating construction Our abundance of fud dtverse, high quahty capacny presides continued opponunity fo; wholesale sa!es Because our power phnts already meet some of the nanon's toughest emironmenul bws, we can look to the implemenution of the I 1900 Clean Air Act as a net plas, with sales of emissions " allowances" hkely to far surpass expenses required by the new bw. We can face this future with pbns in place that have carned us beyond the challenges of corstructing and licensing the Seabrook nudcar pbnt pbns that have produced two solid years of performance in our post.5cabrook mode. We do face hard tasks. but we do so with a

   ?               track record of achievement.

We will continue to achieve good results by continumg to demand excdlence m perfor-mance and operatinns, and the kmd of customer-focused pursuits you'll see m the pages that follow {

j-ule-We are now m the Enal year of a three year rate agreement desgncJ j - to allow us to recover, over nme, frc m the fman. cul hardships of the 1Ws,which many of you weathered with us Ihis apecment has worked out ven weil for all tsames it prendes a:h: eve-( . ment mcenta es allowmg higher retumuf we i perfann wellenough to cam them lhe predict-abihty itself of a muhaycar pbn has offered tre-mendous advanuge> to local busmew and mdu+ trv in their budgenn c. to us for our own

                                                             ~
                                                                        ,                   pbnning, and to cu stomers and mvestors who are spared impleasant surpn<cs The Company and                                       ;

r the DPUC have been able to focus effms on hnd.  ; 4 ing wars to help out Connecucut's troubled econ. l omy with creauve rate paclages and programs.  !

                             -                                                              rather than bemg in' hed in tradmonal confron-                                   l M+          unonal rate proceedmgs from year to year                                         :

In looking ahead to a rate plan to succeed this apeement, we must consider the burdened economy in Connecticut. We see room for accommodating the needs of all parties witht at jeoparddmg our rebuildmg proce<s. , The fact that 1991 was a good year for UI, that u e met our urgets and the needs of both { customers and sharcowners, does not bimd us to senous concerns about the economic heahh j of our communines and our sute. On the contrary, we focused sharply upon these concems i during 1001 and elevated our commitment to economic development. l t in this year's annual report you will read much about a commitment that goes far bey ond being a " good neighbor ~ or a good corporate cinzen ~ We have ahrays been convmced that UI > must play a leadership role in reviulizing busines in out area We have the experuse, we  ; ceruinly have the montation to maintain and broaden our base of business and industral  ; customers and thejobs they suppon and create. So matter how well-managed. Urs long-term  : prosperity depends upen the health of our semce temtory We cannot rekate: power pbats  ! and transmission lmes can't be packed up and carted away: we are here for the long haul Since 1087, we've been promenng producnve relationships between bu3 mess and govem-ment to improve the economic acs elopment chmate m each dy and town we sen e We run  : l i semmars for manufacturers, covering such topics as energy management and uking advanage of flexible energy rates: we even assist them in getting their voices heard by legisbtors m j l Hartford to promote legislation in their interest. Finally, we have esublished a whcle new set l of advantageous rates to help preserve companies in trouble and attract new busir. css. l  : f These and many other economic development programs are pavmg off m the retennon and l expansion of key customer groups.. a base of suble and growing ennues in the medical j l

                                                                                                                                                                         '&' i f

h

t 9 commun ty: world ebss hosp:uk rewatch and manufactunne faal:t:eruch a; %!cs Lhra- l tones and U 5 Surgical and stable defense contramr4 hke skor3kv Aircraft j T here are further cauws fer opnmsm Els wmte ternterv has actually b:cd bcner than ) + most of New Entbnd Not to mmimi:e the hs we kne uken jobs and kdonatt hauts koe been lost and two nujer cmes here. Bndgepan and New Haien are suffenn; real pam. But w e ! are wemg a resthency here strength m the commacul wctor, perfomaing bettet than the rest of.?cw England,and residennal usage remain sohd thus producme a net kdouan hour des . s

                                                                                                      -           increax fer iW1
                                                                                    -                             If you add up w h<      m annual repen has to v3. hvk at me    !

i numbers. comp, e os with other wmpan;es. we i thmk you w'll see in Ul a company that he I I soh'eJ some sic.ificam probkms: a company i f thats emerged str. nan ever and is esub. , hshmg a gomi track . .rd m h.ud economic j tunes a company wnh good sohd pbns m pbse l to posinon it well for the future r The message cla<htevmg ene!!ence m perfomunce and senice

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( , to our customers, and nanagmg that excenense d I to achies e knancul reward, for our stxkholJ-

r. n ers, is not just s message dehvered to you herc  !'
                                                 "W                            i                    .

by your pres: dent and your CEO. It is a me< sage mu. n shared by UI's ennte management and work force. It has become ingrained in our corporate culmre We re reahsts, prepared to produce results in rough economic times, and we're workmg toward the day when econormc recoverv . i wiH allow us to produce even better results. i in clsmg. we would hke to express our grantude to George W Edwardx Jr who resigned l as Ul chairman and CEO in May 1991, aher six years of outsundmg leadership and contnbu. nons to the success of our Company, to become chief executive of the Kansas City seuthem Psailway Cornpany. We contmue to enjoy working with h:m as a member of UI's Board of  ! l Directors l And thanks, again, to UI employees for the hgh level of perfonnance they achieve day l after day. in good times and bad That is the bedreck upon which these grauf>ing tirancul results are based. , i 74Q,-y

                                                                      //
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system 0perations Hn;$ 0stw ' 5.a timetice e EfEaew heat r.ne of GN1 BTU. per g,w an-hout

  • QR n cral bwuMe impicsmn d El
  • U1 f 3J futi units onked 7th ms
  • 45T bwoble - qua!.n o'El <me efnaent ranonailv e omveoMe - relubity a ?
  • Ur:t Avrlabihty M ob Exceeded wrwe Cempry target -.

Traumasion and OperatW Revenues ostrib&n  ;,,% ,m o Echabaty 00 06 5V "X f *" Po

                                                                                                              # M **O e h enge ouuge dsanan c0 rmnutes sx -

Eueejed Company urgct 4"J ~~t soc - 2x - , 100q o _a 1967 1988 1989 1990 1991

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Fuel Mit With one of the Enest fuel mixes m the countiv, U1 has been a leader in bnnng e i,ntoughout the lh,,s and N, si.1 made about the corrpennve, pnee-suble f aci targe mvestmunts to implement ia plan for , nurket w e enpv today, and m strengthen. do elop:ng a d:vene, flext.ie and secure y mg our repon and our nanons ressur&e energy mtx Diverse to ma. at never to foreign !uei tynnny ~ agam would U1 cusicmers be dependent on a sm;ie f ael source,or the wh:m of 2 Fud Mx 1972 smg!c suppher Flexile to empower Ul to choose among fuels for the most economi- , al Secure: to protect UI customers from shorages, embarpes or other geo-pohtical threats Step by step cui plans have reached

                          . , _ . ,     n. today our Company and our customers are strenzthened by the achine-I r ents With nuclear froni %!!storie 111 and                                                                     g 1991                         $

Seabiock added in Connecucut Yankee, 1 w:th Endgeport Harbor Umt #3 able to burn either coal or cd and New Haven 3% Marbor enhet oil or natural gas, with hydro , from Quebec and purchsed energy from the tra3h to-crergy plant in Bndgeport. U1 ts m a posinon to make the fuelnurket esnun  %, Cor!'pete for ot I bustness 5

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                                                    '"-                                                     !::                               s=;r 1987 1968 1989 1990 1991                        1987 1988 1989 1990 1991 r

Retail Kiowatt4wur Sales 1991 Retal Niowatt4iour Sales

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                                                                                                                 %h                             __ _ _ ___ _ _ _ _ _ __ ___ _ _

Amage Retall10lowatt-hour Price versus inflation totalIntest Expense

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                                                                                                                                                                                                                                      <cwr.ac aajrr.;nmm H c< - -m i u 7mcr: incr-Cost Contammert e Deh terr.an;'r e $ 5 3 mi, . -, -. ' s ea:                                     , a-n 82 'r2'- nnr;ial e i Y r.
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QA : tu t '"h eiiem te ; ;cm e pr.,ctr s Ucd ' bud;et ; r - 6 a" L1 depanmerS 1 nd'-' >Jce: for Pal Number of Employees Ul Comnum Stock Price 9***

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In southwestern Connecticut's shopping basket of con- far th 3 type et a t w ege era ien He o O M c sumer products and senices, pdces for most 1W1 anct %heucJ r s sg ouac, but F# itects have increased in real terms since the earty n:n at unua'h hm 3 cf pn , tme m bte Wrs5 19%s, with an important exception - e4ectricity. 1CD The price for UI electricity has actually declined, . taking into account the effect of inflation. At the .. scrw tine pc mname Ju:mg 1*1 same time, the quality d what Ul derrver: for that . c+,.ated tne bum,r.g cf 11 m, < : breb i N mat price,like customer service and system renability, , wmJ has e pu, .cu, cun w u ,1 u, e.< c, e m has increased. - , W te vi d0- andb m:u.rnta-d(0 inocmo; m

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Any business, to be successful over time, must produce macum; censem but aad um nd Ma: u arrc products that the custnmer wants and can afford. UIs demn w ms est rd penew , %bi in an era of increasing competition and energy appers mercas:rp ta be a:Ated alternatives, a utility unpany is no exception. Ul L 1 rnu o nam t

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is committed to ensuring that its pricing is com- b3 puchume c!c u.cn item a tr.un-t; cncta punt m ~ petitive while we enhance the value of the service 4 Endeepen n.s rc>u's :n a fun.nerc cret.ed c.uc.i ma.

             dI'                                                                                               the creauen of p+s m it b:a rea and Jsp%d of vme et the rgen~s tush m an eccnemt.auv c:d enu-ranmemah wund manner Tha s espem!!y impertant gn en ic lack et badf2 apaaty m Cenwwat ey to the value U1 proudes us custamers rc exedem
opeatmg efEaency, a babnced and secure fuel mix. p0w rr phiit ped 0rmance. (Uni-macon and dembunon system rehabary and est contamment pmgnms Plant Performance

n.4.e a 4. rn In 1091. Ul-epeated geneutng faahnes eHA M 4 Amer exceeded both their umt ava bbdny and heat ate gaals a w.v.s s m, 4

                                                                                                                                                                                                                    ,.w     44     ,,,m Heat rate measures the amourt of e!ccment we ne able to ex:nct from a pven amount of fuel A hgh pbnt                                                                                                                                                                                                                   '

avadabary pres the Cempany and the New Engbnd Power Pool NEPOOD Gex:bity ta select the least ] expensive means of supp!png power UI avadea hty s exceeded NEP00Ls projectens and resuhed in a . 5250.@ decrease m expenxs that Oowed to the ber-tam hne .

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Famcubriy j;ran!png fer El have been the opeutJ:;les els achieved by the Sabrook nuc! car pbnt, ..

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MA m which Cl ha.; a 17 5% imerest Sabroek hu eveh ed m ~ from a corporate headache into a tap performmg cerpo-rate asset Seabroek operated at en of us geneutmg capabsty for its first full year of operron endmc m m:d ~ 1991, one of the best Erst operatmg cvdes ever rewrded r , - - - , , - , , - - , , . . - - -- - - , . , - , - , - - - . - - - ~ -.- ,-. . - , _ - - , . -_ , - , - - - - , , - - , . . , - - - - - - - - - - - - - , , . . - - -

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l manent cap 1m1t far tne 3rar 2000 50 whde there m;! uns b elmnatmc memme and h w cmhmes ph:- <

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be w:c adanana! cxperdrures relaung ta ether pram 3osophv imm nutnurn; the uns f.or nuumum a.a . was chhc Clean A:r A,.t.we're et gxc ta hase to ,, amn to numumme them for nuunum etem l i retraf t eur pbnu w nh md! ens d do!'.ars w enh of . tru.g, n and eperanena! sde:y

                                                                                                                                                                                                                   ,y s;

scrubbers and eher 50. cican up rechnc!cgv tn bct. El D'"25 1991' tcui opennon and numte- Jj may reah:c subsurnu! cash bence s as we are able ta name expew iedme d nundawd expennbed  ; self c!icxceWaDowanc6' we are a' located under the -l to the Canalan tuns =wn hae m'erconneenon' was aad n.n provmons ef the Cican Air Act, i he:d to wchin a 1% mcreae a er IW Cl tmends ., n Sptem Reliabdity: wnu.n exxnses sm.br,:v dunnc luc 2

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Ma;nuinmg rehaHe ebeinc semce to cus-l l temers is a tep Cl pnenry In 1901.the Company man-aged to perform a ncrtch hgher than the excencnt year 1900 and. Once agam. beyend the nananal averap and the Cempany's ewn demandmg target Even more s
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! icantly the avenge du anon of outages that d:d occur I washr=ed to only M mmutes f Wholesale Power Market l t Ul also has an abundance of hgh-quahty. relam d) lew-cut electncal capaaty aradaWe for the r whelesale market And.should adamonal maer whole- , sale cpponunmes nat nutenah:c, we have the flexibthry to cu: back wsts whde mamummg flembdry by dearn-l t I vanng geneuting umts We did sa m lanuary of this year I mth Engish Sunen. an older. smauerr4mt m New i l Haven Other New Engbnd ut:hnes are impicmennng similar methba! Lng programs and. because ofits supe-l not apaaty m x. LTs long-term wholesale prospects may actuauy #tacaw Ulis commated to th:s market for i the long tenn i l l J ( 4n l &q I

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RGr;3EE.;;;;as When Hurdcane Bob veered past the Connecticut coast in quated w ue and 9 ube  ! load into m-te etfot. t c:r-I August, it turned out the lights on 49,413 Ul cus- m so crat te ubh, impresement pm;cm w crt toners. Company line and tree crews, worting wmp!ncJ m A!c,rd and :mprmemena wtre aka around the clock over a tweday period, res.ortd ac#mphshed m dew ntm New Haen where the O mi on Grand Gofie sukua 3n pn,ca w d! enhaw power safely and quickly. At UI's Custorner Service Centers, k+sa.,u in technology and prve- 'ense ta tvth rewJents and buunesses m the area l dures allowed Customer Se:vice operators to m.. tn u_ nnecutut st=ng Qunal appmm, respond to sorne 15,600 callers during the storm.

                                                                                                                 ,.t t. met,. m ,cc01. t.I c3 peas ensuuan i > bcpn Lu, faster and more efficiently than befors.                                                               m 1%, cn ane6.r ,to3 w,e rm;ca a lu.rn.

l 11hW Wt u es+n bre fem Ne wah mm Bndppt The 523 mhn pmt prop t uith the Gn-l neewut lyht and Power Qmpany wd! ensute adepre syphewf bn powa ter the area The 1:nc wd! nm l^s number or.e operacena,, va! is to en e the cus. alenpn emnnt nchnof wa mta Lls Pqucnne,. tomer be crinan on. am day Tlutrol _.~ ,

sa
suaan L I "x con et me pmject w ul cost arMaE
  • i has br ,c aore .uvi me e imporunt as nweh$1 i muon. and w e a,sa p'ar. a Se mr.uon nuer '

l ' cus:omer needs and crecuaens have ' everhaul of the Pequonnack sub.cr , changed b a f2 stet more prssered wedd, Measurement Mesuk , the Company undersundsthat is cuy UI empicyees' ur.thc.cn; de.hcanon ta temers, busmess and residentu! ahke cannot afford the mam anJ cpm.e customer sansfunan a reDeeted costs of extended penvn ouuges.vo!ag reducnons or in se Custcmcr Samfacten index tCitt a tunev mew buhngdarepancies urtn ent based on fxters of pnnurv concem ta Ul ett A.ssistance: omers C1's ratmg m the most rednt survey cf  ; Dur-ng IWl, El tmpicmented sacral cusmmers cuecd both ranonal ana, N.ew Encland techn: cal a-d procedural improvements in customer nc;rms. mth resuks shewm; be ter than nme out of 10 semce to md e it more convenient far them to access residental customers commue to new l.I m a famrable mfamunan aoout theiraccouns We c also egen. 3 mennnp.uth expanded evenmg customer semce hours hnt ===, m w w informat.un: w%% j ***=" =**ad i in addinon. Ul began repiaang its 1969 ~ Car 6formanen computer sptem to speed pme-ess ng of scrice uders, meter semces. bahngs and ,

 ,                                                                                                                                                                                                     s I               rece:vabks The new on-hne system, w hich bec. ns -r-anng in 1992, wdl aho put more mfomutien more                                                                                                                                       -

9 qwcidy into the hands of Ul repnsenumet er.hancmg e,se ion r ., thett abity to serve custamers more ef'ecnvely 6 *; . Delivery: 'f A . i

'                                                UI efkirts to improve the quahry of semce                                                                     ,

e - , to custemers are often qwie visib;e For example- dunng ,

                                                                                                                                                       "              ~
  • q 1991 we completed upgradmg a Eve mne-long d.stnbu-tion circuit in the Green 6 eld Hdl area of Fair 6cid tlut had been mstalled in the mid 1950s We replaced ann- ,

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E l'] 7 F AT ""1 Q . ATM he@ mmiunm(WpW e"e for a supermark't, good l@th means good sah And

Appliance Removat

nMt e WMcier'f lighting means Imver costs. That4 Th: .ch the l'w c m ne !u<m er n why Hrst NationalSupcMets (nnaw W in 1991 to bdghten ar.d upgrade the ligh*Jng in g ,,,. g ac7s cu nc(7ce cm ya m n ncm a nt three c( Ics stores located la ul ttfTRory. Thm@ refngenter, hee: rwr rxm mardamer 6 m p snN cpeanng the arjeans nml eNo b b l UI's Energy Opportun#ies prg-ram, naast co* verted mort than 1600 axt:ues in the three stores sb red hm aende >cd bnh a texel and i to new highw4ficierg e4ectronic-ballast lighting, ic reingemt rd ethe enmanmenu'h bwh thema8 are wich 6px od f O!do 3TIk m# 'dn with an ex;sted anrmal reduction in electric ce c,s ty, ,, mmh 'a opea:e as modem erar

  • sumplic.n of more than one million kilswatt-hours. 'Nt*
7. mado Tha ptrc'am ua* e w ' :

l The three sto6es at.o instehed new equipment to

                                                                                                 .g. d cd unhn the En.t htce m< uhs and improve the energy emclency of their heating, recewed macawd furJmg twnnnue ventila:Ing, air conditbning and ref rigeration sw H                                                                                                                                                            .

tems, as reconmaentled by 'Jl. As a result, they ,. m, l received a $54,000 incentive payment (mn, the L1 bcpn a neu bk3+_m~..;m ' k,- Company and they also expect to cut another  %' fcw n thii. Ud.to nc . en, mage w. emo, R $94,000 f rom their unue! electric bill. buv energ emctnt reingeuntm;,sreecm ,h. I tbn 30 kwa! apphance Jea;ers rbced UI up :Jere I mg encrcueffurr.: appbnces in 1N2. we h.ne taxd bbdni sandard3 and we are h e&nrg wh en the periaw cf sger-c!hatnt apphances 1has s*ron;1y en. braced cenwrunon and k..d nun-l I agement (Cbli as a way of asasang c cus-tomes busmess and'esider.nal, o m I . energy usage and b9 er tneir enercy bil,e t.1 estmates that.dunng l@l s IKbt fra grams saved customers 44 N0 megrwan- m 'a*d "" *'*M

  • uw.ri - ww .w rem heues or about 53 75 rdhon * *"""**

castly brvwns the emeMy inemthes: g ,,,,, % , PicEt mcenmes r cently ada,cd by govem-t rnental acnon are encouragmg El to pursue these pro- i gr.trs even more agpssively rewgncmg the:r vabe m ' concrete terms The Carepany is currendy a!! awed to

                                                                                                                                    .-                           6         .*                           4 cam ar. additwnal 3% premium ate of retum on up to
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535 cDon of appreved senserva* ion programs over the " - , j . three years ef Im0 1991 UI has net annual progra ga!s and expects to eam the ennte premium a!!cwed " , over the 10 par mvesunent amorteanon pened

  • in 1991. Conne:tcut enaded a bw reward- =

eg unhty compames acuve m econemic develcpment -

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and C131 As a icadenn both areas. Ul eyecu many of 4 *

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ns programs wdl quahfy fer rewards. < :a .__ _ f 14

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Ihrnch cdctmc 2 unety d u 1ce To hdp crexe denund far the umpxt. l apaen pncmg pmeran s (~1 hc!p , h <nxv urd l energ3 wng b6.1,I stepped up t mt pwmenen m hm War ency dCus are p i 1001 weh new pracrams ta su%i:e the cost of bulb. Textron Lyteming in Strattoni exwcts to , { sdd by bans Cluh and to citer ca3h rares ta resden. save $127,000 on its annual e+ectric bill in 1992 by f tud cust0mers Beth procrarns wena in 1332 substantially increasing participation in UI's intempti-l I~ t4e rate program, which prov6 des Teatron Lycomhg with a $4.20 monthly credit for each idtowatt of electrical 1h:s program a a'med x manne hean demand that can be curtailed at Ut request. Working mr car & mn; Lud10 off peak hauts by refr;;cranng u with Ul, Textron Lycoming further reduced electric i 1 a water e meat and then circu.annc t..at water dunnc tae

                                                      ~

demand by designing and installing a i;nique automated i l day ta c00: budu, ngs demand management system that is connected to 143 air conditioning units located throughout the Strathwd Ul presented a $26,000 incentive check to Pl ant. the City of SheRon for its partichation in the CooIStor-age program. In addnion, by takkig advantage of UI's Agemw, gryty n . conservation programs, the cry will reduce annual Housinc ' l g; 4 jg,;,encqym37g..ncrapm 3 energy consumption at its renovated CommunRy Center cram. m nannersh:p u :th hxal banas and puh  ! by 22*i lnoreover, the cry stands to eve a total of ' I about 30% on its e4ectric bill eince the Community Cen- kraups d'emenstrres thraugh made! mnrueen pr< ter incorporates wious energy-saving measures, ects heu buddcr5 an improve the sa'ahtitiv and Mctd.e , includhg above-standard levels of wall and roof insula- b6 af then hem b, snt enern-dkem dxem , ll tion, energy efficient windows, lights and motors. By and $cenals th.c leaer the home$vtes operx:Eg meeting UI's energyee criteria in rehabilitating the expenses buikling,the city can expect to receive a totalincer:the El has camed a nammal rept.unan fe - of $87,000. d6cem effor s The NanonEcmcr far Appropnxe Tedneko honored the Company with is leal Dam-cu:shed Appropnate Techn&c) Awrd br sparhead- , mg the Hamden Cmi Cents llausmg Pannesp Enngmg to but the number,4 avads th:s Pannenh p has recen~cd . I , 7 h S m ' n

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Companies that recognite their responsibility to contribute Not for Prcirt: to the human needs of their communities reap the I tis Lcti Tu bd msn bnncs ca, tamers benefits in higher customer satisfaction, more moe , producthre relationships with public officials and eutwn aw hrde etent noprent mnumns and ammuny ,enxe pregum, m eut community leaders, public support and, ulti-area. sush a; the Mar h et i+mes MLAmen a and the mately, lower operating costs. Further, as respon-

                                                                                  % cd &mer Wunteer Nem a free scnuc that sible membea of their communities, companies ma,br dder pc. pic oth u eful and rewatdmc dun.

have an ob#gation to contribute in ways extending beyond their business purpose. s wc k !m Tal ase den aduse en <a

  • Opu n ec 1 c! 4meke deco anj h, o J3pese of ha .

arJ - anj te w w a-te-Ul has pn nj Jes cn ni pubi a n m-kmd sen:ves fN N ei 9 L 2n pr. * ! cri Up,14 .. E g #

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empg c:c+ety w nn ixu et.s ua i ana wmmune 'he Amen an Cam r kcts ne Edi r 4 cal Echa%u. orpm.anan

                                   ~          .

t 1-mi.,m L%rrm.-.. p pg. non Cern r anJ Junar Ash exemcm through the ajm:mstra an cf brge,ca:e touth Traking: maneurv gunts but b; cendua tv e Els Hmcw4 pogram m iWecpon and Jrra'y Of handvdn pr0gn'i's LtdJi Nc% I!a\ en Oilers 30h ITinmg br OrTr t + Wnan # 4 Safety Education: emnimed i o muu a number d cleanca! enetcpuvmg l.,a t.crs 7 free ,ceruh and cenduten u mesures f*ce. en a dxt !a-Jaor tw m !cwer acne reachen m is semcc area. such as the perabr ant $ neghterhoods Crew s ha'.e e,ncJ .md mstai.cJ enerp awarc-wenm; Eccmcm, - ,en A N,:p precum ,e mmp devses m mer IMN hau cholds smcc th.: pr use m teacnmg abeut cice'nm and prccennn; clem 'com twan m miJ lW cal mjunes i: younpten Environmental: In 1091. Ul ce!d uted Arber and Eanh 1 Days fer the seccnd strxght year w :th tree pla=re cere- } men: s and pragums m each of the r'unapimes m our semeurca The pregam camed thc Ccmpany a Thue Gbre~aurd from Mdford Fride inc . a coner-t:um of the %1 ford Chamber of Commerce. mdMduals and anmunay semce organuatens - g 2 In ajdman. UI commued its underxtmne af bcai commumtye erest teles mon proc..rammme... danng 1001 The Companppenwred en %TNH 9 , (Channel 8 - an ABC aff hate) a year-krane< of pnme-nme specials on the emarenment. Tepts  % - induded sehd wasic dispmal. air pollunan. user pdla-

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). tbn and land prescreation in add:non to spenwrsh:p. -

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Ul sen ed as an adnscr to the ser.es and prouded Com-y j pany facanes as shxtmg k, canons br scenes m some of '~ f . the procrams Ul aimponscred a smdar wncs on WYliiChannel 30 - an NBC af%are) durmg 10H a '-

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I' Campaign Against Drug in add:t on Elemp!avees are rep:evmed

                                                       %buse:                                                                not enh m the genetj membenhip but aM on the uv.

In IM U assumed an m'ene e leaJer hp ernmg boards of unualiv esen sense dub m eut tene ro!c m addressmg the drug abum problem m Connecr> ran Dunn;IN1.nearly 2% of L t empi yees . l ett As pan of th:s enpng effon_ Ul hated a sem.nr paroupated m wiuntret work and were temnaed for m October 1Wl for 80 local busmeses dunn; w hwh ths senxe j seserahrpul corporate sukunce abum pobacs were g cx,mmed so these capames codd leam new Urs GMeqc procam trams empbges j [ approaches to the probkm Reseurces wc:e prended to !1e me er readen and metcr scrac perennd w ho encourage these busmeses to. m tum. held their ewn  ; , ' u,JVC comJct with the C,iutrS ~ dGrinf" olwfit wCIk d3' . tJ' local seminars and thas snmulate creanen of a drug-free watch out far thov wno m:ght need he.:p ikgun u a i netw ork called I%g Fice Cowam UI w d! aset c:cht - pdat picject m 19N. the pregum waampkmented I of these cer pan es to run vmm;.rs m IW1 companpwide Junng 1o91 Rc!ct als are nuje to 1 1 i The Attst appropna:e sacul semcc agenaes Us Lxus is on supportmg fledgimg and local arts groups dut rmght not recen e help from aajor instrunons In 1o91 to hdp popularce Canbbean an and artuts, U1 sen ed as corporate sponsor of a fesuval and exh6tt of comemporary Canbbean art at the Crea-me Arts Workshcp m New Hawn Featurmg the work f of more th.m 60 amsts. the eventhmught peepic from throughnut Connecticut together with pamte s and

                                                                                                                                                                                                 %    r         m i ,,w sculptors from theIslands                                                                                                                                                           i. u.aw w e ,
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Volunteer Efforts: I U1 empk5ees are encouaged to parapan for inneedty yeastas, which 14 6 ,w ., i. e. ngorausly a volunteer actnwes throughout their com-

                                                                                                                                                                                                 ******"*d""

mumt:es Their wcrk has been re;cpued by the Sute. rr. n% which h.t presented U1 with the vor; r.ct s Liut e! Award fer Responsbie SoculInmhen n* IW acnvd ties range frem knittmg caps and colleaing tc)s as hoh. ,. day presents for chddren. to helpmg out at CPTV aucrians from organcmg schaung sponsors for and . . marchmg m Wa!k-a-thens, to scrnng as tutors m UIs .

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                                     ' Once the fourth largest banking cemer in New England, the City of Bridgeport has seen its population of bank headquarten dwindle. With Chase Manhattan Bank's acquisition in 1991 of both Cit) trust and Mechanics Marmers, it appeared likely that two of the few remaining bank headquarters might soon close, eliminating hund.wis of jobs and fur.

ther eraling local banking support for the strug-gling Connedeut economy. Ul participated with E the City of Bridgeport, the Connecticut Depart-n oui.t- e ment of Economic Development, Chase and other ,,.,,,,,,,,n,,,,,, t p.erties to develop an overall plan to encourage

                                                                                                                                                                                                                                "'= **on*
w. ". =cs '." w= .d Chase to remain in Bridgeport. UI offered an eco- .,, m, %, , .,, . _

nomic deu*+r.est electric rate that reduced ******"'***",:**

                                                                                                                                                                                                                                %.        p            a power costs for a five-year period. The substantial                                                                                                                                ,,,,      ,.             .

savings helped gie Chase a simng incenthe to retain the two acquired headquarters operations ---- - - - In Connecticut's most populous city. . T ~ ' " 4r

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hen southw estem Connes:ut snec:es. El nsk3 A cat;hmg cold Thats why weie mad: major efia:T310 a556t m Impr0Ving the ChmJte f0r economic devdepment here and w hy these efforts wdl miensify 1 The Case for Connecticut: , , Key to our endeaver a persuadmpompa. . mes here and e!scw here that Connecucut, and espeaalk _ southw estern Cannect:cutas an cutsundmg place m , w h:ch to de busmess we want them ta be aware. for ,

                                                                                                                                                                                          >                                                                               s example. that among the Ehy sutes. Connecncut ranks Erst in such factors as
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e madune tao!s per capu o small busmess imestment Enancmg per capiu o industnal rnearch laborateries per capiu o the pacenuce of cmhan jobs generated by export markets Connecucut also is Erst m the nanen m teacher pupii raucs and it sunda m the top five in reuil sales per captu. the percenage of college graduates, physicuns per capita. and educanon expend:tures per

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j no. mdudmg dedu tens prepared by a IN M N'nnh pah ',1w Haun k ha to rWe @ acwunt+ni; tam thaw 3 the carrbmed fedcut sute anJ CM'O#dIW Wh"IIhr* ^Mth M l*"* td IcmToumament for uccicnj eeuwx,s thr kal m;erre uses !rt Connectuut reudents with rea wn as creuy to the LathfaIJ hms 6c betk-mar s of WW to be sccend leuce among the but s em the Green munums of Verm. nt and he Wh4 arcas. and L' ant fcr thase w ch s cry hgh mtemes of New Hrrpshnem u cil as I ene i bnj 50uM If Canectot of!cn many aJvantaces. bea hes. Naprt 1J u.pe ( d The mmerhun m southwestem Connect cut oHets them p naScna ur aura; tens of reswn im o hxtu and New w, t ;ty The sea a sintega!!y pamoned near LaGaardu. Ken- r thout and a h.u; are a,w, .c at Fanu, ncJy and Budley miem.mc nal anpom rJ Jawr srJ1 to

                                                                                                     -                                                       Ke+pir** Bwnew cuch.ent regenal a tperts m rraderd. c                                           , st Ha en. Dan-Competitne:

bury and West;hester it prende3 busmess access to ana. hm mustment banis, and runenal and mtcrnrional Wh?e alanuaxsiamm N4 tmhmas sd nudnunchen.ng Ul marbcads leaders cf bramg. govemment, commerte anJ til-s to encounce heaa of mJustrul compamo to g7y pastpre pertanally not just through kebbpts n the The 1Ltm area sen cd b) U1 Fas tuo el !ceslantt prxcv ta bnq about imprm cmcras L.1 a the brgest cep water pom m the northeast s/nued also ma,n,cm; compames tmm o,nc midde manacen 5utes and unusual!c ocd rail anJ hg.hu av mporu-l m leestante m.mcrs

                                                                                                                                           ~

l non The many compames that hm e loemed headqua. i ters and dnasions here mdude Crneal Elean: U 5 "*3 E"""d " ^"" h "*d '" J mbntur aJmpfway w nh maapal Mat pm ! Hubbe!L Wnky Arcraft. Textrnn4ycemmg and l' tt "C'any m Endgepert and New Ham n. to he!p the:t Er Wh mey The wide range of nupt busecs has aumeted hu:h c,hber En.mcul. mvestment and support d e ha!p,& rm l semees to the , in Bndgeport. Hamden and New 7Ag Cme of Buen In tha prxram. l Haven. enteti  : anes pronic mcenm e, to hdp instauted m IN. u e txus mtenselv en one un e I n o reneurs g:.m the!r bus nesses fereign trade anes nettmg that an's busmesses wah the senxcund in Ondgeport and New Hmen and the Connecucut re'.ourtes they need ta sumve and prosper We nuke Wotid Inde s,0cunc n Md snmulus to the vea's mutuapal govemmens aw are of the speahe needs of exporting amty Incubror tenters. mdudmg the ! Bndgeror' Inncouan Center anJ New Haveni scunce L gP M9

e thcu ha!" m ed dein anJ tt c : rp ru: 4c cf wbric crew at a te'ct pu J huhh) bu h.'ts i m t!.Mk N 10 thc hej th g {the(cin- . ([ , A p ,p . ,4 mun'n ta A L 1 braudt m LMc Or J N . < re t 4 ew' wnl rn kancse N L i n pmgum ta Mccp n in Nal anJ pW to wetL w nh iblp iinr 4p' cd n t$c x 4 i t hec Wtn-b c utc n Pa2 be d s ; wpm

  • ne ma that u nl tan f&k a bnjn p,n n unJ to atht ww om hJp laal F nca la esped ib pr am a o prw P"' 10 k"U N ' b F"" "
  • d f " M" 3' I me sua (1 app: cs ,o N ru fr m uc to h ul e,Jc, cah w armne , f ,i em me bwn3s pub 3unss,ch po sgdbs rc e P.o a9th thn hA( ' (( -

s

      .b t c r pr n s i e nCJctme !d W 't d! d thc arca ct                  m cd sc1he,p nermes the i p or i num a ."

th s s qct.enune J ttst Mcs u nh um :As th n. ,.w p , , a -g hy e 3 u,. 3 m un 4 3 ac s ct pui scmses During 1991, the first apphcation d Ul's T g W .c W m tIo!en wi O on h er- assiness Arrmery rate helped keep a long+stabikhed h <nc bus and beh nd ih wenes w ah mamapu manufacturer in business end saved some 150 jobs. When this autonettre afterinariet equhwnent supplier tn uhcr uhes anJ sute accnacs t ? bc:p tr4 WeJ started r.periencing firsancial losses, R sought and wmpan:es e,ciame thc;r ananaald ff. cult:es and ta recebd tax concessions fran Rs munnelpallty arid the team maiar banc ses wnvJerng idumn eumJe er,te, as well as concessions f rom its unions. Despite eut area A ccnctM rulc n that M of the emwth m an hWtorh, the mandactwwAR000 per year Ul atu tesu!M (mm expmp >n cf nu.vd bus nee. wel customer, was still orsable to turn a profit, nea buync+upphre the rema;r.J<r l1 mt3 m a flecognidng that steps had been taken to numla ef uan inadmnpeucl sem<c3 and spcal improve effkiency and profte potential, and expecting rates that the market for the company's products na# revive, UI negotiated a SusJness knewy rsie with the A small manufactudng company targeting canpany, ena ng say Rs e ectrk international construction trade markets found its w a War pwlod. assembly costs getting out of hand Ul helped the com-pany relocate from outside Ul's service imRory into Ul also conductsd a full-scale energy audit Bridgeport's foreign trade zone, where R receives tai of the company's operations te ndentify potential ways advantages. Ul also helped the company obtain third. of improving ks energy effk6ency. The audit showed party financing to gear up 61 the new site. energy could be saved with modefncations to lighting, air conditioning, raotors and electric f urnaces. The manu-N. ..m q dief.ura.o.aa, Petauscl.,1rew e-facturer decided to implement the '+ a .wf.s. m:c< cletmary as no lenger just a pradxt ta be trade Today, workees continue to punch in and out, and the and dehvered. w e seck to rnect the w hm,e m' ettrum of marrdacturw continues as a contributing member of our custamcrs un ng energy needs the Southwestern Connectkvt business community. A maior manufacturw tegan actively con. Our Gyune f nry rate un be oficad sidning a move out of Connecticut, partfy because of power supply disrupilws that sometimes shut down its immpandad @w er m en m 4.cr ces assemt,ly lines. Ut nut only upgraded Rs pm @ CI"IICF"CJIO"C# "#!'#'I#" C"""#h'" *#k# cables but also identified an inadequate customer O# #*P"*"" W" " ' ' ' U ^" " hackup power system as part of the problem. Ul engi- f"' " ' " " # # # # # neers installed switching to automate the backup sys- A difh<u!r ctonomy req .res winattw and i tem. To ensure that the customer's operations remained f icuNo UI ha thme quahnes and w e te demanstut-up and running with the least possible down time during mg them now but wmpeten n nat a wmenne thme the six months it took to manufacture the custom and the tred far the pmgrams and tres a c hn e dn ci-l switching m' af,, Ul also equipped its swvice per. oped w ul nct ca acay onte retemn er.ds liuuness ) sonnel for ge'ck off eour response capabiuty. means pbs ;ob< mem opponurun , and oppanung 1 reaunes encrey m order to be peped 6 l'1 wdl con-l A hule k noun fast is that L.i.w, etall c!ct t;nue to work 23 a pannet u nh buunew and govemment tnc um have been impranne byumpanen w nh rates ta mamum and enhantc ConnetucutWmpetmve of other u: dines uns impras ement n eyected ta wn-rdec, and cnsure that the adunuces a<hics ed for the rmue. JS M e mJmtJm f ate Sublhh w hde Utes CI4e- . Company and for c,ur wmmunmes never end p _4 i

                       .                               -                                                p hhard 1. Crosal                                         hhard L Cresol(19881
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n '

            < . -                                                   !m Robert L F)eevs                                         lohn F.Croweak i1987)

Roland W. Comsta h bphen F.Golduhmidt t

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                                     -                 L HQ Deden (19891 James F. Crowe                     thrt Haran 4

George W. Edouds, fr. (1985) Lees L Morgan Ahrt N. Henrk kses L I

                                  *                  ?
                                  '-                    I*h" Ik I * ***ti l l'III Dadd W. Hoskentoa                                        '-             . . , . -
          ,      ,t.        .c. Rotert H. Hyde r..         Norwkk R. Goodssmed (1974)
                                                              ~               . s, t% Iter L Eartet a r,                          L len MsAowskJ
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                                                                                                                                                                                                                                           ?             p Mannelellissuhs of Opwation ($0004) kks dekctridty-Reuil Pddental                                                            i 2> "1                      1 211f91                        $ 205.163                                                                         $ 2N 170           $ I M 740 Commercul                                                               :        C                    234304                          219.852                                                                          206 N1             195.972 inkstrul                                                                   N 95                         44.526                           92f55                                                                           96 665           IN.354                  ']

h iM - 10.5 % 9.043 91L 9.4to - i Toultteud s' W $51157 52L833 51536et 414.546  ; j

                 \Whic{l)                                                                       H 2-                          85.657                            77.9h                                                                         63.2t 3           54308                                           ,
 ' Caher cperatmg rntnues                                                                          H21                          3332                                   3 149                                                                    3.5 70            3077                     ,                     ,

Toulegratmg tncnues t' .1 f40146 N9106 562201 M2331 1 [ fuelandimerchage crqy - r.et 1 Retail- own bad H 1" 144,415 153,919 340,973 333,,73 Widsale t! ^ 20.117 62 M1 53 F37 51311 Capadry purth8ed - re R J3 17fG7 23.054 13 gp 37 3 f Deptetwen '2H M.526 35.618 24 m 37 nc Ckher cperatmg rJpenn exddr.g tu expense W 2' 1R592 155,282 133f 2; 333 3g5 Gross conungs tn "U 25,% 5 24N6 2394 2M7 i ., i Cher non inco nc taxes , e{ 24f'48 20.274

                                                                                                                                                                                                                                        ~

21195 17 W Toul eperaur:g ex;rnscs, esddog mcorne tnes v- 49150] 477354 42429 43.294 l Defened retum Scabrtok Unit i 1Y 21N3 0 0 0 - AfUDC 'N 3 443 c5 443 75 6 % Pl419 7'+ I

  ; Cist ron-operating in:ome (kss)                                                                                            18Ab                                (6.3%                                                                       22807            22120
                                                                                                                                                                                                                                                                                         ./

Before ta effect d5FAS No 40 W 4F9 (213.374) te.l k ) (120306) , Interest expux img term dch

                                                                                                  , '                         04,056                             91.126                                                                        WO22             M7N Other                                                                    -- -

tF 15 4M 22f49 12.0f 9 9.228 , _j lotal D in IN.524 113 975 102 091 97.928 a ' inconetu expere 1 4 Optratmgincorn tas c'i 43493 37,963 +4.043 50133 E!Iecid5FA5 No 90 in IJ45 161227) 0 3,262) 03J79) , e Nonqrratingincome ta DV 09154) (UAV) (12f6 (3142) 4 Teul 2' ; . 26.064 (63.172) 24.497 13.193 t t 1 Income (loss)bebre cumubmt dint of . '

                . cxcounungchange                                                                 32B                          $4NS                           (73.350)                                                                         78 6D              86:9
Cumuhmt effect of change in accounting fa "

proprny taxes - net of tu 'W 0 0 0 0 7869 Netincome(W) M"' 54N8 (73,350) 8.649 Prefened and preference stock MJends M 4151 8.233 11.34 S 11353

   . letsome (W) appbable to common statk                                                 5 M                           $ 49.297                       $ 181.5SM                                                                          $ 67,291          $ 0 304)
Operats mcome; i 1a:a $ 98,% 3 $ 93J89 $ 113f95 $ 85 M ,
                                                          .. . . .     .m. ., .. ,, --          _

RnencialCondiuon ($000's) 1.

    . liant in tervwe - net                                                               il 2m?I                       $1,2N.173                       $ 562.473                                                                         $ 560.930         $ 563.210                                          1
   - Construcuan work in pregress                                                                 % ~71                        50,257                         675f31                                                                          812.246           737,169 l Piani rebted regubtory aut                                                                                                              0                          81JM                                                                        M.39             Mf03 1
    ' W propeny and imutmen:s                                                                      Ls.'                        00,006                                91h43                                                                      83.660            76.032                 l*

Cu: Tat assets 19 O 161,004 170,823 1M.270 122.075 Ceferred debits H7t3 741.924 605f% 653,418 610.913 > M"* { TotdAuts 5' 9 M $2.252.426 12.1S81N $2365.003 $ 2.178.002 ;camn w ee

                                                                                                                        $ 379,812                       $ 362,534                                                                                           $ 438,$tr4                           as ccutmg d

. Cornrn005td ectuity 3 Q ~71 $ 473.6Tr

                                                                                                                                                                                                                                                                                        ..       enacr4       i

! Prefenedad prc!crence stod \ *** Not subytt to mandgory redempuon e2 R 00J00 70.0N ' 70.N0 70 E 0 0 0 40 000 i '"8* Subyct to mandatory tedempion 0 34.000 Wd "" 8 "# ' ZNh" l - Long-term debt excludmg current porwn 899,993 868M4 662287 767,559 Noncurrent hal&ies e ~73 97,433 107 Jet 111,c71 c5.070 ! ' Current portion dieng-ter n debt . 3N 41.667 18f67 3f47 28.f47 M ira M rs j Notesyeyable IW}}