ML20083B059

Comments on Draft Public Info Brochure for Facility.Actual Emergency Instructions Should Be Placed at Beginning of Brochure W/More General Info Planned at End of Pamphlet

ML20083B059
Person / Time
Site:	Catawba
Issue date:	12/08/1983
From:	Sanders M Federal Emergency Management Agency
To:	Pagano F NRC OFFICE OF INSPECTION & ENFORCEMENT (IE)
References
NUDOCS 8312200508
Download: ML20083B059 (2)

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[p g Federal Emergency Management Agency

• f Washington, D.C. 20472 Mr. Frank G. Pagano Chief, Emergency Preparedness Branch Division of Emergency Preparedness and Emergency Response Office of Inspection and Enforcement U.S. Nuclear Regulatory Commission Washington, D.C 20555

Dear Mr. Pagano:

This is in response to your letter to Mr. Gary Johnson requesting comments on the draf t public information brochure for Catawba Nuclear Power Station. We regret the delay in our response. Our comments are below.

(1) There seems to be too much emphasis on corporate informatio.' ar.d "welcome letters" at the beginning of the brochure. It is a generally accepted fact that most readers of this type of literature (regardless of where it originates) pay close attention for only the first 90 seconds of the message. Thus, the reader of emergency public information must be struck immediately with how important this booklet is. A batter approach for the Catsubs brochure would be the placement of the actual emergency instructions in the beginning with the more general, " nuclear operations" information at the end.

(2) In the section "If You Are Ordered To Evacuate" on p. 10, there should be more emphasis on going to the reception center to be checked for possible radiation contamination.

(3) In the section "What If I Don't Have Transportation?" on p. 11, people should be urged to call now if they don't have transportation. At the time of an emergency, the telephone numbers of the emergency agencies would most likely be overwhelmed with calls.

(4) In the section "What If My Children Are In School?" on p. 11, a better format might make it easier for parents to locate the specific school emergency information. For example, it would be useful to have one or two fill-in-the-blanks sections right below these instructions, with entries such as " child's name. . .," " school. . ." and " pick-up point. . . .

A separate listing of schools and their associated reception centers would also be good. These techniques have proven helpful in other brochures.

(5) In the section "We Want You To Be Prepared" at the very beginning of the brochure, it should be mentioned that the brochure is not only for people who live within 10 miles of the Catawba Nuclear Power Station, but also those who just work there, but live elsewhere.

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-(6) In the. section "If You Are Ordered To Evacuate" on p.- 10, an additional instruction could be added.- Residents should be advised to leave a towel or white cloth on the door to indicate that they have left. This will facilitate the task of emergency workers who verify that areas are. evacuated.

We' hope tha't these_ comments are useful. We consider the' development of.

.public education /information brochures to be an iterative process. Their content may change from time to time as exercises, plan reviews or public meetings demonstrate the need for more information or~ greater emphasis on some aspect of offsite emergency preparedness:at a particular site. If you have any questions about.thw Federal Emergency Management Agency's (FEMA) comments on this draf t brochure for the Catawba Nuclear Power Station, please feel free to contact the Project Officer, Mr. Marlow Stangler, at 287-0207.

Sincerely, i

a al g. San e ra -

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Acting Chief Technological Hazards Division  ;

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