ML20056C263
| ML20056C263 | |
| Person / Time | |
|---|---|
| Issue date: | 12/17/1992 |
| From: | Mattia M NRC OFFICE OF ADMINISTRATION (ADM) |
| To: | John Miller CAE-LINK CORP. |
| References | |
| CON-FIN-T-8471, CON-NRC-38-92-281 NUDOCS 9305120264 | |
| Download: ML20056C263 (13) | |
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UNITED STATES o,,
NUCLEAR REGULATORY COMMISSION c.
.E WASHINGTON. D. C. 20355
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DEC 171992 CAE-Link Corporation ATTN: Judy Miller P.O. Box 1237 Binghamton, New York 13902-1237
Dear Ms. Miller:
Subject:
Task Order No. 2 entitled, " Technology Upgrade for Agency Training Program at White Flint II" Under Contract No. NRC-38-92-281 This-confirms verbal authorization provided to you on December 14, 1992 to commence work under Task Order No. 2, with a temporary ceiling of $5,000.00.
In accordance with the task order procedures of the subject contract, this letter definitizes Task Order No. 2.
This effort shall be performed in-accordance with the enclosed Statement of Work.
Task Order No. 2 shall be in effect-from December 14, 1992 through January 1 22, 1993 with a cost ceiling of $25,159.00. The amount of $23,039.00 represents the total estimated reimbursable costs and the amount of
$2,120.00 represents the fixed fee.
l The obligated amount of this task order is $25,159.00.
Accounting Data for Task Order No. 2 are as follows:
'i APPN No.: 31X0200 BOC Code: 2510 B&R No.:
384-20-616-271 i
FIN No.:
T8471-DBLIGATED AMOUNT:.$25,159.00 i
The following individual is considered to be essential-to the successful-i performance of-the work hereunder:
Robert Jones, Patricia Harris, Nicholas i
Chandler, John Carley, and 'Kathryn Stevenson.
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The. contractor agrees that such' personnel.shall_not be removed'from ths-l
. effort under this task order without compliance with. Contract Clause H;1,-
j Key-Personnel,:of the subject contract.'
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9305120264 921217 PDR CONTR k.
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NRC-38-92-281;:PDR:
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. NRC-38-92-281 Task Order No. 2 Issuance of this task order does not amend any terms or conditions of this subject contract.
Your contacts during the course of this task order are:
Technical Matters:
Carolyn Bassin i
Project Officer (301) 492-8526 Contractual Matters:
Anita Hughes Contract Administrator 6
(301) 492-8353 Please indicate your acceptance of this Task Order No. 2 by having an official, authorized to bind your organization, execute three copies of this document in the space provided and return two copies to the contract Administrator.
You should retain the third copy of your records.
If you have any questions regarding this matter, please contact Anita Hughes, Contract Administrator, on (301) 492-8353.
i Sincerely, Mary Jo Mattia, Contracting Officer Contract Administration Branch No. 2 Division of Contracts and Property Management Office of Administration
Enclosure:
As stated ACC PTED:-
NAME Marsha B. Shiffgn/
Manager, Contracts TITLE 5 January 1993
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STATEMENT OF WORK FOR TASK ORDER NO. 2 ENTITLED TECHNOLOGY UPGRADE FOR AGENCY TRAINING PROGRAMS AT WHITE FLINT II The NRC needs contractor assistance in evaluating NRC's current and T
projected training programs, the effectiveness of the new media technologies for improving classroom instruction, such as videoconferencing distributing training (courses offered by the universities and the 0ffice of Personnel Management (OPM)), and reducing NRC's training program costs.
This task order is intended to determine all equipment needs associated with group training using traditional classroom instruction and video-conferencing. A modification of this task may be requested at a later date to allow for further analysis of new self-study methodologies to NRC's classroom training.
The Contractor shall provide all necessary qualified personnel to perform the following tasks:
Task 1List and describe the NRC's instructor-based courses provided by l
a.
the NRC's Office of Personnel (0P).
The contractor shall conduct interviews with OP's Project Managers and review the attacned list of r
OP's in-house instructor-based training courses (see Attachment),
and identify the following:
o Title of each course o Audience to be addressed - i.e. managers, secretaries, etc.
o Number of students in a class o Nature of the subject matter, i.e., factual, judgmental; stable, unstable, etc.
o Course length; days and hours l
o Type of content / objectives, i.e., awareness, knowledgeable, i
capable with references, capable without reference, etc.
l o Classroom methods used, i.e., instructor presentation,.
1 individual workshop problems, one-to-one feedback, group workshop l
problems, instructor / group feedback, etc.
o Media used,.i.e., white-board, overhead slides, computer screen, hands-on with equipment, VHS tape, videodisc, guest speakers, demonstration models, A/B switch, etc.
o Current cost for the development and presentation of the course, and any student or instructor travel costs associated with the course presentation
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List and describe videoconference-based training and educational programs provided by outside services, such as universities and OPM, that have the capability to be teleconferenced to NRC.
These services shall include as a minimum the Office of Personnel Management (OPM), University of Maryland, Massachusetts Institute of Technology, and at least two university / university consortiums to be identified by NRC. This list shall identify the courses available from these services that support NRC's mission (refer to subject matter of courses identified in Task 1), the audience for the courses, the type of media and methods used, the length of each course, the equipment needed to receive and implement the courses at NRC, and the cost, pricing, and licensing associated with purchasing the services.
Both lists shall be completed and delivered to the NRC Project Officer by December 21, 1992. At this time, the NRC P.O. and the contractor will review both lists and the P.O. will determine which courses can be eliminated from further analysis. The contractor shall make the necessary changes to Tasks 1 a. and b. based upon NRC's input and submit the final lists to the NRC Project Officer by December 28, 1992.
Task 2 a.
Identify which courses or segments of OP's courses can be instructionally effective and more efficient using videoconference-based distribution methods. The standards that will be used to determine the effectiveness and efficiency will be course length, content / objectives, travel time, cost for development and presentation of current training courses, etc. vs. videoconference-
-i distribution methods.
-t b.
Based on the instructional requirements for the training courses identified in Tasks Ib and 2a., prepare a preliminary recommendation of equipment that will support NRC's-training program, which includes OP's courses and the outside videoconference-based instruction available to NRC.
The course list and equipment recommendations shall be delivered to the NRC Project Officer for review by January 4,1992. The NRC Project Officer will determine if clarification or additional information is required. - The contractor shall incorporate any NRC requested clarifications or additions in the final repert.
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' Task 3 - Perform a cost analysis of the current costs for developing and presenting NRC's OP classroom instruction training versus videoconference-based distribution.
Indicate the cost advantages /
disadvantages of converting NRC's classroom instruction method to a videoconference distribution method, long term and short term.
The draft cost analysis and cost benefit recommendations shall be completed and delivered to the NRC Project Officer by January 4,1993. At this time, the NRC P.O. will meet with the contractor to review the draft cost analysis and cost benefit recommendations and determine if clarification or additional analysis is required. The contractor shall make any NRC requested changes and deliver a final cost ~ analysis by January 18, 1993. All changes made by NRC shall be incorporated in the final report.
t Task 4 - Review the blue prints for Two White Flint North trainin0 center.
Based on instructional requirements and audience characteristics identified in Tasks 1 thru 3 and the space availability at White Flint II, the contractor shall recommend what equipment should be used, give detailed t
performance specifications for each piece of equipment, and give the location of each piece of equipment at White Flint II to support classroom and videoconference training.
NRC is looking for equipment with multiple functions that provide for adequate capability and availability with the i
least amount of necessary equipment.
-t The recommendations and performance specifications for videoconference equipment shall be submitted to the NRC Project Officer by January 8, 1993.
The contractor 1s-to incorporate any NRC requested changes in the final report.
FINAL DELIVERABLE The final report shall be prepared in a format specified by the NRC Project Officer and will include the results from Tasks 1 through 4.
The final report shall be completed by January 22, 1993.
MEETINGS AND TRAVEL i
Meetings with be_ held at the NRC Training Center located at the Woodmont Building in Bethesda, Maryland or at One White Flint North in Rockville, Maryland. The meeting dates and times will be coordinated between the NRC Project Officer and the contractor.
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. PERIOD OF PERFORHANCE This task order shall be completed by January 22, 1993.
The urgency for the completion of the work described above is due to the need to coordinate training requirements for the new technology and to enable NRC's Office of Personnel to work with the Office of Consolidation on the construction details for the training center at White Flint II.
NRC FURNISHED MATERIALS The NRC will provide the following materials to assist in the performance of the tasks described above:
List of NRC's current and projected instructor-based courses o
New technology specifications under consideration o
Space blueprint of the training facility at White Flint II o
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Attachment t
SECTION 111 OP IN-HOUSE TRAINING The following cources have been developed and are offered by OP for NRC cmpicyees in response to identified development needs. End user computer courses offered in the iTS Training Lab are lis:ed in Section IV. Inform Probabilistic Risk Assessment (PRA) Technology Transfer Program can be found in Section IX.
Hours Course Title Target Group Description Acquisiton for Supervisors
!Aanagers and supervisors of Overviews major steps involved in the NRC 8
and Managers project managers acquisition process.
Acquisition for Project officers, and project Describes Federal acquisition requirements and 32 Project FAanagers managers of contracts or agree-processes, as well as role of the project manager monts, and work orders.
in contract management.
(Level 11 mandatory course) 12 Teaches CPR and First Aid techniques for Basic CPR and First Aid All NRC HQ employees choking and other respiratory eiysgu icies r
for adutts, children, and infants.
16 Conducting and Managers, professional and Provides techniques for eMective meeting Participating in paraprofessional employees management. Covers procedural elements, leadership, followership, communication IAeetings techniques, etc.
16 Offers ways to deal with conflict in a positive Conflict Resolution All NRC employees manner. Studies forces that generate conflict and its consequences upon different em-ployees. Instructs on recognizing conflict resolution styles and benefitting from a win-win problem solving approach.
16 EEO for Managers and Supervisors, branch chiefs, and Provides the supervisor information related above (LevelI mandatory course) to EEO policy and cultural awareness.
Supervisors 24 Effective Communication Inspection team leaders and Focuses on improving communication with licensees. Provides techniques to improve for NRC Inspectors members exit inspection briefings with licensees.
Uses videotape feedback.
20 Provides instruction on how to write memos, Effective Writing Professional employees letters, and reports clearly and logically.
24 Focuses on phrasing questions, listening, Gatharing inspection Inspection team members and interviewing in diffcult situations. Uses case Information Through and professional employees studies, videotape feedback, and trainee participation.
Interviews 4
Consists of four 50-minute sessions with an Individual Career All tJRC employees impartial professional career counselor to Counseling explore career 4 elated issues in a confidential manner.
8 Interviewing Skills Managers, supervisors, and Provides techniques for conducting effective employees conducting interviews. Includes planning, structure, strategy, and legal implications of interviewing.
interviews.
Uses videotape feedback.
24 Provides participants guidelines for leading tJRC Inspection Team inspection tearn leaders and teams and emphasizes the dual challenge Leader Workshop members of sensitivlty to human dynamics as well as responsibility for mission accomplishment.
24 Management Workshop Supervisors, branch chiefs, Provides insights for managing in a technical environment. Discusses leadership and above. (Level 1 mandatory styles, planning, implementing, and controlling, course) accountability, delegation, and effective communi-cations. Recommend this course be a follow on 27
i Course Title Target Group Description Hours I
roughly six months after completion of Supor-f vising Human Resources course.
fAanaging Change Supervisors, branch chiefs, and Offers techniques to deal with long and 24
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above short-range changes within the organization L
(technological, social, political, economic, etc. ).
The fAedia Training SES employees, resident Provides participants with techniques and 8
Workshop inspectors and other NRC practical experience to communicate l
employees who potentia!!y with the news media more effectively.
Interact with the news media.
NRC and its SES employees, managers, Provides practical insights concerning 24 Environment' professional employees,those Cong essional Executive, Judicial, and other NRC employees in special forces that impact on NRC's policies and developmental programs; 1.e.,
programs.
a SES, VELP, and EPP Orientation to NRC All new secretarial and Provides participants with an introduction 32 Office Procedures clerical employees to NRC's office procedures. The ccurse covers NRC's u,icip,-dence and concurrence process; the secretary's role in maintaining records, tracking systems, travel and T&A; and secretarial reference material.
NRC: What it is and New NRC employees Provides an overview of NRC organizations 8
and their functions. Also provides historical back-What it Does' ground on the interaction of NRC and extemat organizations such as: Congress, the Executive Branch OfAB, DOE, DOT. special interest groups.
the nuclear industry, the media, the courts, and the States and how these institutions affect the way 1
NRC conducts its business.
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Nuclear Reactor All employees who want a better Provides an understanding of nuclear power 16 5
Concepts' understanding of nuclear power plant operation, general reactor design, reactor j
h generation safety systems, and the sources of biological effects of radiation.
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Organizational IAanagers, supervisors.
Provides methods for improving individual 16 i
Effectiveness and and their staffs and team competence in problem solving, l
Team Building' planning, decision-making. and communicating.
Sessions are individually designed for specific work teams.
Portormance Supervisors, branch Focuses on techniques to manage work 16 FAanagement chiefs, and above performance utilizing performance analysis techniques, problem strategies, action planning, and developmental strategies.
Personnel fAanagement Supervisors, branch chiefs, and Describes its role of the NRC supervisor in 24 Practices above (LevelI mandatory planning for, acquiring, developing, and utilizing course) employees to accomplish the work of the organ-Ization. Course includes intormation con-ceming laws, policies, regulations, and the procedural framework within which supervisors carry out their responsibilities as wetl as the role of OP.
Performance Appraisal Supervisors, txanch chiefs.
Analyzes individual positions, defines require-8 Workshop and above only (Level I monts and performance elements; determines mandatory course) critical and non-cntical elements; establist es performance standards.
'Wdt be offered on an "as needed" basis.
s rWdi be offered when designed and developed.
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Course Title Target Group Description Hours Pre-Supervisory fJon-supervisory employees Provides a vehicle by which non-supc<visory 40 Orientation Program personnel may gain information useful in (Part 1) determining their career goals and a better i
underttanding of the role of the fict-level supervisor, Part I (correspondence home 16 study) and Part 11 (in-house wortshop) must (Part 11) be completed before certificate is given.
Proofreading' Clerical and administrative Provides techniques on how to detect errors 16 l
in typewritten material and use of proofreading staff symbo!s.
The Regulatory Process All NRC employees Provides instruction on understanding the 16 regulatory processes, legal requirements, and application of relevant statutes to licensing, rulemaking and inspection / enforce-ment,and NRC's unique role in nuclear energy as an independent regulatory agoney.
Situational Leadership Supervisors, branch chiefs, Provides working imowledge of situational 8
Workshop ard above leadership, a process by which managers adapt their style of leader behavior to meet the particular work situation and the needs of their employees.
Small Group Dynamics Professional and Applies techniques for dealing as a leader 16 paraprofessional employees and member of small workgroup to promote more effective group pvwasss.
Stress FAanagement All NRC HQ employees Deals with job stress factors and how they 16
'l can be reduced, stress carriers, ard relax-r ation training. Covers coping with stress and reducing self-generated stress.
Supervbing Human Supervisors, branch chiefs.
Details the role of the NRC supervisor: under-40 Resources and above (Level i mardatory starding the supervisory functions of ptare course) ning, organizing, and controlling; leadership styleidentification; motivationtechniques and other practical supervisory tools related to NRC supervisory situations.
Technical Project Professional ard para-Based on systems engineering, this course 16 Management professional employees provides the principles and techniques of technical project management: plans, structure, scheduling, and team leadership.
Techn. cal Writing Technical employees Provides instruction on how to clearly present 20 written information when dealing with a technical subject.
Time Management All NRC employees Offers techniques whereby employees may 16 better manage time, both on ard off the job.
PC Statistics Version 3.5 Technical ard non-technical instructor-led PC instruction. Provides 32 employees participants with an orderstanding of -
statistics, describes basic types ard methods used in statistical analyses, litustrates techniques of using statistics, and fosters a general appreci-l i
ation of statistics and their use.The statistical software provides the 'ormula and crunches the i
numbers. Participants are taught how to pick the nght program for the task to be accomplished then enters the data through a series of in1eractive
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Course Title Target Group Description Hours i
menus. The software ooes all the calculations quickly, producing multicolor graphs in high resolution.
l Writing, Reviewing aryd Managers and Provides a review of basic writing standards, 9
l Editing for Supervisors Supervisors instruction on how to review and edit and IAanagers documents, and how to provide constructive feedback to the writer, s
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PROBABILISTIC RIS Tr-a Contacts -
a written encore u ts ASSESSMENT (PR TECHNOLOGY T SFER d2T ' s wA"itsNc*a oN N'-
- d to t' PROGRAM The ffice of Pere
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echnology coursestwo oro ocurses The Probab!!istic Trarder designed to < '
C employees the toctini uses of P -
of PRA onabics irr tors to evaluat associated w ious acipants may -
enronentin orm safety lse
, and to apply
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.,e at a tim icaticns a fmm#m NRC ess of ating ard L -
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Training
- towever, be submitt courses are sdicalty rev' revised -
three e the first scheduled to to thelat
.ormation a as new are added to The lead time armed reg gives are experts private Tra Contacts to fill coated by and at the ational Instru:t cance!!ati PRA also hastime NRC's T' Training C)t oftho ill courses initial enrott.
avoiding courses aPRA Theon policy for Is mum of Loc 10 registrat' week fi ayof class.
PRA wl!! notify P
cadquarters are tr conducted sm Woodent og,81 Am,
.ning Contacts nephone if it is to cance!
. Additiona' s courses given in
.,e due to lment.The Contacts DC arcs ioNRCF
- Oficos, ioTW then notify
- od e calTral anter tattanooga as noodod.
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on is the N oject Manager may be How egiste rea 301-492-89 tional PRA
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co is provided Cs PRA Adv Committe p@m is
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. Inhoir aning coure e main fea the E Nationalli ory, Idaho t Engineenng A onmf'
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its request e ment throur air suponisor-raining Ccr s a mini Jiree weeks The PRA nology Tra ogramconsistsof the i
followir surses:
_. tore a coure xheduled1 J n.
Days Course Titic Description 4
PWR Westinghouse Technokygy (101P)
This course describes the functions and flow paths of major systems, instrumentation, terminology, and eqtiipment location.
Emphasis is on Nuclear Steam Supply System including the engineered safety features.
4 This course is designed to provide an overview of BWR fluid B'ATI GE Techno!cqy (101B) control systems, explain the function and operations of BWR safety systems, and describe the normal operation and decay heat removal modes for BWR and the BWR systems response to emergency cond.tions.
1 This course is designed to provide participants with a general Overview of PRA overview of risk concepts and PRA methodology, and illustrate where and how PRA technology is currently being used in the agency to fuifiti its mission, 3
This course focuses on plant systems modeling ard PRA fundamen ats of PRA applications and an overview of a fult range of PRA subject matter in abbreviated form such as: risk assessment concepts.
elements of nuclear plant risk, rehabsty and risk analysis, accident in:t>ators, event tree / tau!! tree analysis ard quant.fication, common cause tailures, human rehabWty, accdent process analysis, fission product transport and release, tardamentals of cornequence evaluaSons, and PRA integration.
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Course Title Description Days PRA Basics for Irmpection Applications This course is designed to meet the special needs of 4
Regional and Resident inspectors who have a need to l
have limited knowledge of PRA issues and insights to better e
evaluate the effects of design, testing. rnaintenance, and operating strategies on system reliability.
Advanced PRA Applications for inspection This course is intended for PRA practi'Joners who have a 2
need for rnore indepth knowledge of PRA techniques f
and applications.
Pakmasi Assessment Techniques for This course is designed to provide practitsoner level 4
i High4.evel Waste skills for irdividuals ongaged in research and regulatory activities associated with high4evel waste repository siting, 4
licensing, and regulatiort j
Human Reliability Assessment This course provides a perspec:tive on human reliab11ity 4
assessment (HRA), standard 8pp vacts to integration with PRA, rnodeling ard quarrdfcation techniques, and problems with HRA.
IRRAS Basics (Integrated Reliability This course is designed to enable partcipants to perform 4
and Risk Arnfysis System) probabliistic risk w vd analysis on a personal
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