ML20046A397
| ML20046A397 | |
| Person / Time | |
|---|---|
| Site: | Wolf Creek  |
| Issue date: | 07/23/1993 |
| From: | Milhoan J NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV) |
| To: | Carns N WOLF CREEK NUCLEAR OPERATING CORP. |
| References | |
| NUDOCS 9307280039 | |
| Download: ML20046A397 (100) | |
Text
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UNITED STATES pm rec f.
?g NUCLEAR REGULATORY COMMISSION f
REGloN IV 8
611 RY AN PLAZA DRIVE, SUITE 400 o,
i' d'
AR LINGTON, TEX AS 760118064 g
j JUL 231993 l'
Docket:
STN 50-482
[
j License:
NPF-42 i
Wolf Creek Nuclear Operating Corporation ATTN:
Neil S. Carns, President and l
Chief Executive Officer-i P.O.. Box 411 l
Burlington, Kansas 66839
SUBJECT:
PERFORMANCE ENHANCEMENT-PROGRAM MEETING This refers to the meeting, open to public observation, conducted at your request at your Eisenhower Nuclear Training Center'on July 14, 1993.
This meeting-related to activities authorized by NRC License NPF-42 and was attended by those on the attached Attendance List.
This meeting was held to discuss the status of the implementation of Wolf Creek Nuclear Operating Corporation's Performance Enhancement Program (PEP).
The subjects discussed in this meeting are described in the enclosed Meeting Summary.
Prior to this meeting, we had requested that the topics for discussion focus upon actions-you have taken to. implement the PEP _in addition to specific steps you have taken to improve your corrective action program.
j Although the material that you presented was informative,- it did not present I
specific actions.that have produced tangible improvements in your corrective action program. ' Based on your recent employee -survey,-it appears that you have not yet~been successful in removing the perception by many-employees that your: corrective action program lacks substance.
An NRC" corrective action team i
inspection, will-explore further your initiatives in improving corrective actions at Wolf Creek Generating _ Station.
I In accordance with Section 2.790 of the NRC's " Rules of Practice," Part 2, l
Title 10, Code of Federal Regulations, a' copy of this letter will be placed in i
the NRC's Public Document Roor,.
j Should you have questions concerning this matter, we will be pleased to discuss them with you.
Sincerely,
[
.Milhoan es
.egional Administrator
Enclosure:
'See next page I
I 9307280039 930723 '
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I Wolf Creek Nuclear Operating Corporation t
Enclosure:
Meeting Summary w/attacb - ts cc w/ enclosure:
Wolf Creek Nuclear Operating Corp.
ATTN: Otto Maynard, Vice President Plant Operations P.O. Box 411 Burlington, Kansas 66839 Shaw, Pittman, Potts & Trowbridge ATTN: Jay Silberg, Esq.
2300 N Street, NW Washington, D.C.
20037 Public Service Commission ATTN:
C. John Renken Policy & Federal Department P.O. Box 360 Jefferson City, Missouri 65102 U.S. Nuclear Regulatory Commission ATTN:
Regional Administrator, Region III 799 Roosevelt Road Glen Ellyn, Illinois 60137 Wolf Creek Nuclear Operating Corp.
ATTN: Kevin J. Moles Manager Regulatory Services P.O. Box 411 Burlington, Kansas 66839 Kansas Corporation Commission ATTN:
Robert Elliot, Chief Engineer-l Utilities Division 1500 SW Arrowhead Rd.
Topeka, Kansas 66604-4027 Office of the Governor State of Kansas Topeka, Kansas 66612 Attorney General 1st Floor - The Statehouse i
Topeka, Kansas 66612 Chairman, Coffey County Commission Coffey County Courthouse Burlington, Kansas 66839-1798
Wolf Creek Nuclear Operating Corporation Kansas Department of Health and Environment Bureau of Air Quality & Radiation Control ATTN: Gerald Allen, Public Health Physicist Division of Environment Forbes Field Building 321 Topeka, Kansas 66620 r
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j MEETING
SUMMARY
Licensee:
Wolf Creek Nuclear Operating Corporation (WCNOC)
Facility:
Wolf Creek Generating Station License No.: NPF-42 1
Docket No.:
50-482 l
Subject:
MANAGEMENT MEETING UPDATING WCN0C'S PERFORMANCE ENdAN';EMENT PROGRAM (PEP) INITIATIVES On July 14, 1993, representatives of WCNOC met with NRC Region IV personnel at the WCNOC Eisenhower Nuclear Training Center to discuss the PEP.
The meeting included an overview of the PEP's status; PEP implementation, accomplishment 1
of goals, and challengas; and self-assessment and corrective action program enhancements.
Attachments:
1.
Attendance List 2.
Licensee Presentation (NRC distribution only)
)
1 i
4 ATTENDANCE LIST Attendance at the management meeting between WCNOC and NRC on July 14, 1993, at the WCNOC Eisenhower Nuclear Training Center:
- 0. Maynard, Vice President, Plant Operations F. Rhodes, Vice President, Engineering C. Parry, Director, Performance Enhancement Program K. Moles, Manager, Regulatory Services M. Lindsay, Manager, Quality Assurance S. Wideman, Supervisor, Licensing T. Riley, Supervisor, Regulatory Compliance M. McDermott, Performance Enhancement Program A. Payne, Performance Enhancement Program J. Yunk, Compliance Specialist NRC J. Montgomery, Deputy Regional Administrator T. Gwynn, Deputy Director, Division of Reactor Projects (DRP)
S. Black, Director, Project Directorate IV-2, Office of Nuclear Reactor Regulation (NRR)
M. Satorius, Project Engineer, Project Section A, DRP W. Reckley, Project Manager, NRR
p ATTACHMENT 2 WCNOC / NRC SECOND QUARTER PEP STATUS MEETING t
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i Dwight D. Eisenhower Nuclear Training Center Room 129 /130 1
July 14,1993 13:00 Hours to 15:00 Hours
l DISCUSSION TOPICS TOPIC TIME SPEAKERS PAGE INTRODUCTION 1:00-1:05 O.MAYNARD N/A PEP OVERVIEW 1:10-1:35 C. PARRY 2
IMPLEMENTATION 1:35-2:20 F. RHODES 15 AQCOMPLISHMENTS &
(15 MINUTES EACH)
O.MAYNARD 25 CAALLENGES K. MOLES 37 SELF ASSESSMENT 2:20-3:55 O.MAYNARD 44 AND CORRECTIVE ACTION
SUMMARY
& CLOSING 3:55-4:00 O.MAYNARD N/A
{
REMARKS WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 1
I PEP OVERVIEW (C. E. Parry)
?
WCNOC/NRC SECOND QUARTER.LY PEP STATUS MEETING Slide 2 l
PEP OVERVIEW What is the Performance Enhancement Program (PEP):
PEP Was Established to Guide WCNOC's Pursuit of Excellence by Bringing About Constructive Change in a Planned and Orderly Manner so as to Produce Optimal Benefit for the Company and it's Employees Change Process Will Result in an Organization That Functions in a Coordinated, Cooperative and Efficient Manner l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 3
4
\\
PEP OVERVIEW PEP (Continuous improvement) is Not Only Action Plans Continuous improvement includes:
Employee teams working PEP Action Plans and Work Group issues Improvement in Human Performance Changes in Attitude and Values l
Resulting in More Mature Corporate l
Culture Long Term Planning l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 4 1
l t :
l PEP OVERVIEW Performance Enhancement Strategy Establish Vision and Business Sense Improve Processes Organize to Support improvements Refine Performance Feedback i
Systems i
i WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 5
i PEP OVERVIEW
}
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Improve Inter-and intra-Departmental Teamwork Develop Leadership and Inter-Personal Skills Address Quality of Work Life issues i
4 WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 6
t PEP OVERVIEW Original 40 Action Plans
-1.0.0 Organizational Structure / Systems 2.0.0 People Performance 3.0.0 Program and Processes Action Plan Status L
t l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 7 l
1.0.0 Action Plan Series 1.0.0 Organizatimai
__ Structure / Systems I
___.._l__
1.1.0 1.2.0 1.3.0 1.4.0 Board of Directors Organizational Organizational Accountability influence Configuration Systems 1.1.1 1.2.1 1.3.1 141
-Organizational Structure Vision / Mission Authority / Delegation
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Board / Corporate Relationship 1.1.2 1.2.2 1.3.2
~
Respurce Utilization
~ ~ ~
Goals Expectations / Follow-up 1.1.3 1.2.3 Wichita Office Objectives Relocation-1.2.4
~
Internal Communications I
1.2.5
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Corporate Policy
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i Pe P e Action Plan Series 2.0.0 i
Performance t
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Culture
. Teamwork Management
- Personnel -
Quality of Development Development Life -
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r-2.1.1 2.2.1 2.3.1 2.4.1.
2.5.1 -
Attitpdes and Team Building Management Career Working Hours Reactions
- Selection Development l
_1 2.3.2 i
-2.4.2
=2.5.2 Interpemonal &
. Facilities and Performance
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Management Equipment Evaluations l
Skills 1
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1 2.3.3 -
j Succession Planning -
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3.0.0 Action Plan Series 3.0.0 p,og,,ms a e,ocesses l
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__.__ L 3.1.0 3.2.0 3.3.0 3.4.0 Planning Performance Assessment Work Processes Program
= = = =. _
3.4.1 3.2.1 Design Control Processes Strategic Planning Self Assessment System Engineering Guidelines 3.1.2 3.2.2 3.3.2 3.4.2 Integrated Planning &
Procedures Training g
Budgeting 3.1.3 3.2.3 3.3.3 3.4.3 Strategic / Business Plan
~
Quality' Assurance Work Control Processes Compensation Plan
- - - - - - - - - - = -
~
3.3.4 3.4.4
, Procurement Process
~
Outage Performance L_______=____
3.4.5 Corrective Action
_._..__-_.________j 3.4.6 Enhancement Program
_~.__..____....___]
3.4.7 Backlog Management
_.. _.~_ _ _ _.. _ _ _.
3.4.8 Human Resources Policy
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PEP OVERVIEW PEP Action Plans Lessons Learned Employees Needed Skill Training to Work Action Plans (e.g. Small Group Problem Solving)
Some Action Plan Scopes Were
~
Inappropriate for Employee Teams (e.g.
i Corporate Strategic Planning) l i
Some Original Action Plan Scopes Were Too Narrow (e.g. Corrective Actions and Self-Assessment) l l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 8
PEP OVERVIEW L
Management Oversight and Facilitation are Necessary to Keep Teams Focused and on Schedule Some Action Plans Must be Handed Over to Line Organizations for Implementation New Action Plans Technical Group Cultural Group l
\\
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 9 l
I D
Technical Group CORPORATE DIRECTION Sponsor:
Mike Gayoso AP 1.2.1 Vision / Mission - Closed - developed by AP 3.1.3 AP 1.2.2 Goals - to be Closed by AP 3.1.4 AP 1.2.3 Objectives - To be Closed as a deliverable of AP 3.1.3 AP 1.2.5 Corporate Policy AP 3.1.3 Strategic / Business Policy AP 3.1.4 Integrated Business Planning Consolidates:
AP 3.1.1, Strategic Planning Guidelines AP 3.1.2, Integrated Planning / Budgeting Sponsor:
Warren Wood AP 1.2.4 Internal Communication Regulatory Performance Sponsor:
Bob Hagan AP 3.2.2 Regulatory Performance AP 3.2.3 Quality Assurance AP 3.2.4 Self-Assessment / Corrective Action 9A
~
i
Technical Group Programs and Processes Sponsor:
Otto Maynard AP 3.3.2 Procedures AP 3.3.3 Work Controls AP 3.3.6 Integrated Plant Scheduling Consolidates:
AP 3.3.5, Planning and. Scheduling AP 3.4.4, Outage Performance AR 3.4.2 Training Sponsor:
Forrest Rhodes Sponsor:
Mike Gayoso AP 3.3.1 Design Control AP 3.3.4 Procurement AP 3.4.1 System Engineering 1
AP 3.4.7 Backlog Management i
Sponsor:
Bob Hagan AP 3.4.9 Management Information Systems l
9B I
i 2
c CULTURAL GROUP Human Resource / Organization Development Sponsor:
Carl Parry AP 1.1.4 Organization and Staffing Consolidates:
AP 1.1.1, Organizational Structure AP 1.1.2, Resource Utilization AP 1.4.1 Board / Corporate Relationship AP 2.1.2 Employee involvement / Continuous improvement Consolidates:
AP 2.1.1, Attitudes and Reactions
~
AP 3.4.6, Enhancement Program AP 2.2.1 Team Building AP 2.3.4 Leadership Development Consolidates:
AP 1.3.1, Authority / Delegation AP 1.3.2, Expectations / Followup AP 2.3.2, Interpersonal and Mgmnt. Skills AP 2.4.1 Career Planning f
9C
CULTURAL GROUP HR Systems Development l
Sponsor:
Gary Burchart AP 2.3.5 Management Selection Consolidates:
AP 2.3.1, Management Selection AP 2.3.3, Succession Planning AP 2.4.2 Performance Evaluations AP 2.5.1 Working Hours AR 3.4.3 Compensation Plan AP 3.4.8 Human Resources Policies Other Sponsor:
Bob Hagan AP 1.1.3 Wichita Office Relocation Sponsor: Forrest Rhodes AP 2.5.2 Facilities & Equipment 90
l PEP OVERVIEW 4
h l
Long Range Corporate Planning t
l Covers a Six Year Period Includes Regulatory Issues Takes Big Picture Look Anticipate Environmental Changes Delivery Date July 1993 i
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 10
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PEP OVERVIEW Organizational Development Activities Birkman Personality Profiles Gives Individuals and Groups insight About Active and Reactive Behavior and Personnel Needs Management and Supervisory Personnel l
Will Be Profiled One Hundred and Fifty-Six Profiles Completed Completed Top 40 Managers' Profiles WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 11
PEP OVERVIEW Team Building Sessions for Twenty-Five Functional Teams All Executive and Managers Completed Individual Coaching and Counseling i
l l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 12
PEP OVERVIEW Employee Empowerment By:
3-Day Small Group Problem Solving Training l
200 Employees Trained to Date Facilitated and Self-()irected' Employee Teams
~
Focus Groups Permanent Employee involvement Program i
l l
i l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING.
Slide 13 7
)
PEP OVERVIEW Results Seen To Date:
4 Employees Excited About Solving Problems Improved Team Work People Using New Problem Solving Skills in Functional Groups i
People Much Less Defensive About Addressing Problems 4
Three WCNOC Personnel Certified to Perform l
Birkman Profiles i
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 14 l
e implementation, Accomplishments and Current Challenges (Engineering) l (F. T. Rhodes) l l
l WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 15 i
f
l Implementation, Accomplishments and Current Challenges. (Engineering)
Engineering Change Process l
Action Plan 3.3.1 Design Control Initial Emphasis:
Modify, Fix, Clean-Up, Simplify the Design Process inside of the. Engineering Organization
)
Configuration Change Package Repair / Rework 1
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 16
Implementation, Accomplishments and Current Challenges (Engineering)
Engineering Change Process (Con't)
Field Configuration Change Flow Chart and; Modify Design Procedures Reevaluate Boundaries of Configuration Control l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 17
Implementation, Accomplishments and Current Challenges (Engineering)
Long Term Emphasis:
. Simplify the Overall Design Process for WCGS
. EPRI Engineering Optimization Task Group 9
Alternatives to Current Change Hierarchy Identify Real Requirements Reduce Requirements Implement Direct and Coherent Approaches Ensure Level of Safety is Not Diminished I
f WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 18 i
l
l Implementation, Accomplishments and Current Challenges (Engineering)
Action Plan 3.3.4 Procurement Process Initial Emphasis:
Establish an Automated Process for Pre-approved Warehouse Reorders (Spare Parts l
~
Configuration Management)
Long Term Emphasis:
Develop a Procurement Process that Provides the l
Speed, Efficiency and Accuracy to Accommodate l
Both Anticipated and Unanticipated Work Activities f
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 19 l
f Implementation, Accomplishments and Current Challenges (Engineering)
" Excessive Backlog" Reduction Short Term Emphasis Procurement Plant Generated Document Engineering Evaluation Request Regulatory Commitment Management Field Change Request Hardware Failure Analysis Performance improvement Report Industry Technical Information Program (ITIPs?
Work Requests l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING-Slide 20
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9 Implementation, Accomplishments and Current Challenges (Engineering)
Long Term Develop " Acceptable" versus " Excessive" Level of Backlog for Various Documents Accomplishments Self Assessments Erosion / Corrosion (E/C)
Noise Event Effectiveness of Corrective Action Program implementation within Engineering WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 21
Implementation, Accomplishments and Current Challenges (Engineering) z Examples of Current Root Causes/ Corrective Action HFAR MA92-008, Pin Hole Leak in Weld Repair Area of Lower Canopy Seal Weld l
HFAR NP93-005&006, Loss of instrument Air l
due to 3-way Solenoid and 4-way Solenoid
~
HFAR NP92-004, Throttle Valve EF-V-058, Broken Sector Gear Teeth i
l PIR NP93-0161, VOTES Test Accuracy, Liberty Calculation and WCNOC's use of it i
t l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 22 l
k Implementation, Accomplishments and Current Challenges (Engineering)
Examples of Current Root Causes/ Corrective Action j
i PIR NP93-0252, Motor Space heater Found Energized in Limitorque Actuator-PIR NP 93-0212, Temporary Shielding Requests, Communicator of Operability Effects to Control Room i
l WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 23 l
4
i Implementation, Accomplishments and Current Challenges (Engineering)
Current Challenge Effective implementation of the Service Water Assessment Team (SWAT) l WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 24 i
e i
Implementation, I
Accomplishments and
)
Current Challenges (PLANT OPERATIONS) l (O. L. MAYNARD) i i
i WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 25
L l
Implementation, Accomplishments and Current Challenges (Operations)
Planning and Scheduling (PEP Action Plan) i New Group Daily - 13 Week Rolling Schedule Outage - Full Time
~
Schedule Performance i
i WCNOC/NRL
'T'OND QUARTERLY PEP STATUS MEETING Slide 26 i
i
l h
implementation, Accomplishments and Current Challenges (Operations)
Work Controls (PEP Action Plan)
Full Time Effort Map Current System Visit Industry Leaders Implement Streamlined Process Clearly Defined Responsibilities and Accountabilities i
Remove Unnecessary Interfaces l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 27
l Implementation, Accomplishments and Current Challenges (Operations)
Work Control Successes Mechanical Coordinators Shift Turnovers Integrated Plant Scheduling i
l l
t WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 28
Implementation, Accomplishments and Current Challenges (Operations)
Procedures:
Staffing 3 Contractors 7 Station Personnel Emergency Operating Procedures Draft Complete (Revision 4)
Implement in November 1993 (Rerate and Exams) b WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 29
1 Implementation, Accomplishments and Current Challenges (Operations)
Procedures (Cont'd)
Plant Specific Background Documents (Issue with Revision 4) 100% by November General Operating Procedures Complete by September 1993
~50% Complete (to date) i WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 30
^
Implementation, Accomplishments and Current Challenges (Operations)
Procedures (Cont'd?
Off-Normal 11 of 27 Complete Remainder to be Released by November Plant Specific Background Document Alarm Response All 1400 Base Lined as Technically Correct Control Room (640 Of 683 Converted)
Others (70% Complete)
Completed and issue in November 1993 WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 31
Implementation, Accomplishments and Current Challenges (Operations) 1 Backlog Review Complete for Corrective Work Requests (CWRs) and Plant Modification Requests i:PMRs) i l
CWRs i;~ 1250 vs 4000)
PMRs (215 vs 528)
Controls on initiation of New Work Some PMRs Being Canceled l
l WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 32
i implementation, Accomplishments and Current Challenges (Operations)
Personnel Errors (Human Performance)
" STAR" - Stop, Think, Act, Review D/G Air Start Check Valve Valve Leak Repair Chiller Versus "B" CCP Oil WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 33 l
Implementation, Accomplishments and Current Challenges (Operations) l Personnel Errors (Human Performance)
Positive Discipline Other Discipline Accountability i
c Individuals Have Not Been Held i
Accountable l
Programs Have Been Complex l
l l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 34 4
implementation, Accomplishments and Current Challenges (Operations) l Self Assessment / Corrective Actions r
Management d
Supervision l
Non-Supervisory t
Simplified Process Examples Morning Meeting Discussions i
Cold Springing 1
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 35
1 Implementation, Accomplishments and Current Challenges (Operations)
Examples (Cont'd)
Motor-Operated Valves i
Clearance Orders Dress Out Sequence i
c Assessment of Operations WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 36
a e
implementation, Accomplishments and Current Challenges
~
(Nuclear Assurance)
(K. J. Moles) l l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 37-
implementation, Accomplishments and Current Challenges (Nuclear Assurance)
Merging of Corrective Action Documents Replaced Quality Program Deviations l
(QPDs) and Quality Program Violations (QPVs) with Performpnce Improvement
~
l Requests (PIRs)
Environmental Monitoring Non-Compliances Health Physics Level I Radiological l
Occurrence Reports (RORs) 1 WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 38
Implementation, Accomplishments and Current Challenges (Nuclear Assurance) l Corrective Action (C/A) Audit (6/93)
PIR Program Survey conducted of PIR Program 67% are Willing to use PIRs 53 % versus 28% Have Written PIRs (1993 versus 1991)
Majority of Those Surveyed Have a Neutral Attitude of the PIR process Not Consistently Used for Performance 4
Problems Associated with Hardware WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 39
I l
Implementation, Accomplishments and Current Challenges (Nuclear Assurance) 1 General Audit Observations PIRs are Consistently Screened Are Evaluated for Significance Within Time Limit Specified in Procedure
~
Root Causes Determined by Trained l
Personnel in a Timely Manner I
Corrective Actions are Being Completed Prior to PIR Closure i
t l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 40 i
Implementation, Accomplishments and Current Challenges (Nuclear Assurance)
Corrective Action Overview Committee Formal Charter Approved Management Oversight Evident c Corrective Action Review Team Formal Charter Approved B
Reviews Significant PIRs, Closed l
l In Process PIRs and Some Open l
PIRs.
i i
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 41
implementation, Accomplishments and Current Challenges (Nuclear Assurance) i Corrective Action PEP Action Plan Past Challenges insufficient Focus i
Implementation was Slow e
Current Status Merged With Another Team Changed Direction of Team Moved up Dates for Actions i
WCNOC/NRC SP.COND QUARTERLY PEP STATUS MEETING Slide 42
implementation, Accomplishments and Current Challenges (Nuclear Assurance)
Nuclear Assurance Challenges Enhance Quality Assurance Evaluation Process Return Emergency Planning to Superior
~
Level of Performance t
i f
I WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 43
j i
i i
Self Assessment and Corrective Action (Plant Operations) 4 (O.L. Maynard) i l
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 44
Self Assessment and Corrective Actions Performance Enhancement Program l
Processes Culture l
l l
Management Culture
~
Birkmans Team Building Empowerment Results in Better Problem Solving
]
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 45
1 Self Assessment and Corrective Actions Vision and Mission Lets Everyone Know Where We're Going System Engineering Involved Day-to-Day 4
l Help Prevent Problems 4
1 WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 46 4
l
I f
Self Assessment and Corrective j
Actions Refuel VI Shutdown Risk Assessment Contingency Plans Containment Closure MOV Team integrated Plant Scheduling 7:00 Meeting t
i t
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING-Slide 47
e e
)
Self Assessment and Corrective Actions Performance Assessment of Operations Vice President Plant Operations Requested an 1
independent Assessment of Operations to Identify Areas for improvement and Make l
Recommendations as Appropriate Four Separate Teams Formed Cultural issues / ops. Management l
Effectiveness Training / Preparation for Outages WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 48
a Self Assessment and Corrective Actions On-Shift Org. Structure Frequency, Type, Trend of Errors
-~ Performance Assessment of Operations issues Professionalism Shift Staffing i
Interface with Training Culture WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 49
l Self Assessment and Corrective Actions-incident investigation Teams 93-01 Containment Evacuation 93-02 Clearance Orders
~
93-03 Noise Event Monthly Management Report Central Collection of Information Widely Distributed i
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 50
Self Assessment and Corrective Actions issues Review Group Focus On Current industry issues Ensures Proper Resources Follows-up on Progress MOV Part 20 Maintenance Rule Electrical Distribution System Functional Assessment z
i i
l WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 51 l
Self Assessment and Corrective Actions issues Review Group (Cont'd) l Check Valve Testing Service Water Assessment
~
Thermo-lag Procurement initiative 4
WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 52
l Self Assessment and Corrective Actions l
Performance improvement Request (PIR)
Process Revision 8 of PIR Procedure (issued June 1993)
Formation of PIR. Review Group Simplified Process for initiator Simplified Form for User Initiator Submits Directly to PIR Review Group WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 53 i
c.
l l
Self Assessment and Corrective Actions t
Uniform Treatment of PIRs Significance Priority Marketing Program I
i WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 54
l l
i Self Assessment and Corrective Actions Current Challenges for Corrective Action Program Getting " Buy-in" of Individuals Implement Changes Successfully Talk About and Act Upon our Problems
'l l
l WCNOC/NRC SECOND QUARTERLY PEP STATUS MEETING Slide 55 s
i
.