ML16342D442

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Forwards Insp Repts 50-275/96-22 & 50-323/96-22 on 960909-17.No Violations Noted.Encouraged to Promptly & Effectively Communicate Top Mgt Expectations for Maintaining Excellent Performance
ML16342D442
Person / Time
Site: Diablo Canyon  Pacific Gas & Electric icon.png
Issue date: 09/26/1996
From: Dyer J
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To: Rueger G
PACIFIC GAS & ELECTRIC CO.
Shared Package
ML16342D443 List:
References
NUDOCS 9610030204
Download: ML16342D442 (8)


See also: IR 05000275/1996022

Text

UNITEDSTATES

NUCLEAR REGULATORY COMMISSION

REGION IV

611 RYAN PLAZA DRIVE, SUITE 400

ARLINGTON,TEXAS 76011.8064

Gregory M. Rueger, Senior Vice President

and General Manager

Nuclear Power Generation

Bus. Unit

Pacific Gas and Electric Company

Nuclear Power Generation,

B14A

77 Beale Street, Room 1451

P.O. Box 770000

San Franciscb,

California 94177

September

26, 1996

SUBJECT:

NRC SPECIAL INSPECTION REPORT 50-275/96-22; 50-323/96-22

Dear Mr. Rueger:

On September

17, 1996, the NRC completed

a special inspection at your Diablo Canyon

Power Plant, Unit

1 and 2 reactor facilities. The purpose of the inspection was to review

your programs for addressing

and resolving employee safety concerns.

The enclosed

report presents the results of that inspection.

Past performance

has indicated

a generally healthy work environment for identification and

resolution of employee concerns at Diablo Canyon, and your employee concerns

program

appeared

adequate

to the environment that existed.

However, recent reorganization

initiatives have introduced potential challenges to continuation of that healthy environment.

There have been several recent indications that routine problem resolution and

communication processes

are not working as effectively as in the past.

This has created

an increased

need for a well stiuctured, and effectively implemented employee concerns

program.

In this regard, the enclosed

report addresses

several areas for potential

improvement of your program.

Experience at other facilities has demonstrated

that failure

to have a well functioning program in place, when employees

decide to make more

extensive use of the program, can rapidly degrade

employee morale, confidence,

and trust.

Industry experience

has also shown that receptive, effective supervision

is essential to

ensure

a healthy work environment, where employees confidently raise their concerns

and

have them properly resolved.

Recent transitions at Diablo Canyon have challenged these

supervisory processes,

and it appears that additional management

attention is required to

ensure effective communication between employees

and their supervisors,

and to promote

appropriate sensitivity by supervisors

in dealing with employee concerns.

You are encouraged

to promptly and effectively communicate top management

expectations

for maintaining excellent performance

in this area.

In addition, you are

encouraged

to develop the additional skills and insights at all levels of plant management

and supervision necessary

to ensure that, as future challenges

arise,

a healthy environment

exists for employees to raise their concerns

and have them resolved.

We look forward to

further discussion of your planned actions in this regard during the meeting which has been

arranged following the emergency

plan exercise at Diablo Canyon on October 9, 1996.

96i0030204

960926

PDR

ADOCK 05000275

8

PDR

0

Gregory M. Rueger

Pacific Gas and Electric Company

-2-

In accordance

with 10 CFR 2.790 of the NRC's "Rules of Practice,"

a copy of this letter,

its enclosure(s),

and your response

will be placed in the NRC Public Document Room.

To

the extent possible, your response

should not include any personal privacy, proprietary, or

safeguards

information so that it can be placed in the Public Document Room without

redaction.

Should you have any questions concerning this inspection, we will be pleased to discuss

them with you.

Sincerely,

J. E. Dyer, Director

Division of Reactor Projects

Docket Nos.:

50-275

50-323

License Nos.:

DPR-80

DPR-82

Enclosures:

1

NRC Inspection Report

50-275/96-22; 50-323/96-22

cc w/enclosures:

Dr. Richard Ferguson

Energy Chair

Sierra Club California

1100 11th Street, Suite 311

Sacramento,

California 95814

Ms. Nancy Culver

San Luis Obispo Mothers for Peace

P.O. Box 164

Pismo Beach, California 93448

Chairman

San Luis Obispo County Board of

Supervisors

Room 370

County Government Center

San Luis Obispo, California 93408

0

Gregory M. Rueger

Pacific Gas and Electric Company

-3-

Mr. Truman Burns)Mr. Robert Kinosian

California Public Utilities Commission

505 Van Ness, Rm. 4102

San Francisco, California 94102

Robert R. Wellington, Esq.

Legal Counsel

Diablo Canyon Independent

Safety Committee

857 Cass Street, Suite D

Monterey, California 93940

Mr. Steve Hsu

Radiologic Health Branch

State Department of Health Services

P.O. Box 942732

Sacramento,

California 94234

Christopher J. Warner, Esq.

Pacific Gas and Electric Company

P.O. Box 7442

San Francisco, California 94120

Robert P. Powers, Vice President

and Plant Manager

Diablo Canyon Power Plant

P.O. Box 56

Avila Beach, California 93424

0

I

Gregory M. Rueger

Pacific Gas and Electric Company

-4-

E-Mail report to D. Nelson (DJN)

E-Mail report to NRR Event Tracking System (IPAS)

bcc to DMB (IE01)

bcc distrib. by RIV:

L. J. Callan

Resident Inspector

DRP Director

DRS-PSB

Branch Chief (DRP/E, WCFO)

MIS System

Senior Project Inspector (DRP/E, WCFO)

RIV File

Branch Chief (DRP/TSS)

M. Hammond (PAO, WCFO)

Leah Tremper (OC/LFDCB, MS: TWFN 9E10)

G. F. Sanborn

R. Wise

DOCUMENT NAME: K:iDIABLOiREPORTSiDC622RP.FRH

To receive copy of document, indicate in box: "C" = Copy without enclosures

"E" =

Copy with enclosures

"N" = No co

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