ML16341F424

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Insp Repts 50-275/89-22 & 50-323/89-22 on 890821-1016. Deficiencies Noted.Major Areas Inspected:Licensee Actions in Response to Significant Observed Deficiencies in QA Program Re Auditing of Suppliers of safety-related Equipment
ML16341F424
Person / Time
Site: Diablo Canyon  Pacific Gas & Electric icon.png
Issue date: 10/30/1989
From: Huey F
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION V)
To:
Shared Package
ML16341F425 List:
References
50-275-89-22, 50-323-89-22, NUDOCS 8912040091
Download: ML16341F424 (26)


See also: IR 05000275/1989022

Text

U. S.

NUCLEAR REGULATORY COMMISSION

REGION

V

Report

No. 50-275/89-22

and 50-323/89-22

License

Nos.

DPR-80 and

DPR-82

Licensee:

Pacific

Gas

and Electric Company

77 Beale Street

Room 1451

San Francisco,

California 94106

Facility Name:

Diablo Canyon

Power Plant, Units

1 and

2

Inspection at:

PGSE General Offices,

San Francisco,

California

Cygna Corporation,

Walnut Creek, California

Inspection

Conducted:

August

21 - October

16,

1989

Inspectors:

F.

R.

Huey, Chief, Engineering Section

, R.

P. McIntyre,

NRR, Vendor Inspection

Branch

S.

M. Matthews~

NRR, Vendor Inspection

Branch

Approved by:

~Summa r:

Uey

1 e

ng 1

ectl OIl

a/zo It

ate

lgne

Inspection

During the Period of August

21 through October

16,

1989

(Report No. 50-275/89-22

and 50-323/89-22)

Areas

Ins ected:

One inspector

from Region

V and two inspectors

from the

Office of Nuc ear Reactor Regulation

conducted

a special

inspection to review

licensee

actions in response

to significant observed deficiencies

in the

quality assurance

program,

as it relates

to auditing of suppliers of safety

related

equipment.

Results

and General

Conclusions:

The inspectors

reached

the following general

conclusions

during this

inspection:

1.

The licensee's

approach for determining the extent of deficiencies

associated

with contractor performed supplier audits

appeared

to be

acceptable.

However, the inspectors

noted that

PGSE performed

audits also appeared

to be subject to the

same types of deficiencies

as those

noted for contractor performed audits.

Accordingly, the

inspectors

requested

that the licensee

expand the scope of their

evaluation to also consider

PGSE performed audits

and revise their

justification for continued operation

(JCO),

as necessary.

0

891117

PDR

ADOCK

Q

2.

The licensee's

analysis,

addressing

parts that have

been supplied

from

vendors with inadequate

audits

and installed in the plant,

appeared

to be

acceptable

subject to specific

comments

which are being resolved

by the

licensee.

3.

The licensee's

root cause

process,

for determining the cause

and

corrective actions for the observed

vendor quality assurance

program

deficiencies,

although not yet complete, identified significant findings

involving a -serious

breakdown of management

control

and overview within

the

PG8E Ouality Assurance

Department

and inadequate

PGSE management of

the supplier audit contract with Cygna.

This resulted in numerous audits

which were inadequate

in both scope

and content to meet

10 CFR Part 50,

Appendix

B requirements.

Summar

of Violations or Deviations:

Several

deficiencies identified during this inspection

appear to involve

violations of NRC requirements

and will be the subject of separate

correspondence,

pending completion of the licensee

and

NRC review of this

matter.

0 en Items

Summar

None

DETAILS

Persons

Contacted

PGSE

  • J. Shiffer, Vice President,

Nuclear

Power Generation

  • W. Kaefer, Assistant to Vice President,

NPG

  • S. Skidmore, Quality Assurance

Manager

  • R. Locke, Corporate Attor ney
  • M. Tressler,

Ehgineering

Manager

  • B. Lew, Licensing Manager

CYGNA Ener

Services

Richard Stuart,

President

and

CEO

Mike Schulman,

Executive Vice President

Bob Paedon,

Management

Services

Manager.

Tom Pehl, Quality Assurance

Manager

+Attended the Exit Meeting on August 25,

1989.

Backcaround

On July 25, 1989, the licensee

requested

a meeting with Region

V to

address

specific concerns

involving inadequacies

in

PGSE quality

assurance

controls over the procurement of equipment for safety related

use at Diablo Canyon.

In particular,

the licensee

advised that in

several significant instances,

PGSE contracted

audits of safety related

equipment suppliers

appeared

to be inadequate,

resulting in potentially

unqualified suppliers

being included

on the licensee Qualified Supplier

List (QSL).

During the meeting,

the licensee identified

a timetable for

specific actions to investigate this concern

and to implement warranted

corrective actions.

On July 27,

1989,

Region

V issued

a

10 CFR 50.54(f) letter to the

licensee,

requesting that, in light of the deficiencies

described

during

the July 25 meeting,

the licensee

provide the following:

l.

A justification for continued operation

(JCO) of the Diablo Canyon

facilities.

2.

3.

Specific plans

and schedules

to fully assess

the adequacy of the

vendor audit and quality assurance

program in general.

A determination of reportability and generic applicability of the

identified problems.

The'icensee

submitted

a preliminary response

to the

NRC 10 CFR 50.54(f)

letter on August 7,

1989.

The

PGSE letter addressed

each of the above

requested

topics.

0

2

3.

Scope of Inspection

Following a review of the August

7 licensee letter,

Region

V initiated

an inspection to assess

the adequacy of PG&E 'identified actions.

The

primary focus of this inspection

was threefold:

a. 'valuate

the adequacy of PG&E's determination of the extent of

problems with safety related

equipment suppliers.

Ensure that

PG&E

had focused their JCO attention in the proper areas.

b.

Evaluate

the adequacy of the'G&E JCO process.

Ensure that the

scope of the

JCO covered all suspect- components

and that

JCO

assumptions

and conclusions

were valid.

c.

Evaluate

the adequacy of the

PG&E root cause

process.

Ensure that

PG&E had properly defined the deficiencies

in the

OA organization

which allowed problems

(recognized

and unrecognized)

with contracted

vendor audits to go uncorrected for such

a lengthy period of time.

Ensure that

PG&E was taking effective corrective actions to preclude

recurrence

of these

problems.

'.

Management

Summary

The inspection

team concluded

the following with respect

to each of the

above inspection topics:

- ~

a.

Evaluation of the adequacy of PG&E's determination of the extent of

problems with safety related

equipment suppliers.

( 1)

The recently developed

PG&E progra'm for evaluating

the adequacy

of contracted

audits of vendors

(OANO T-1) appears

to be well

defined

and effective.

(2)

The basis for PG&E acceptance

(without further review) of 80

vendors, qualified by contractor audits,

was that these

vendors

had also

been audited

by

PG&E personnel.

NRC review-of a

sample of these

PG&E audits indicated that the

PG&E audits

included deficiencies similar to those involved with the

contractor audits.

On this basis,

PG&E was requested

to review

PG&E performed

audits

and de'termine whether

JCO 89-18 required revision to

address

additional

suspect

vendors.

The

NRC inspectors

noted

that the overview and supervision of the review of the

PG&E

performed audits should

be independent of the

gA department.

b.

Evaluation of the adequacy of the

PG&E JCO process.

(1)

The

PG&E basis for continued operation

contained

in JC0.89-18

appeared

to be valid.

(2)

The

PG&E basis for accepting sensitized

impellers in Unit 1 and

2 ASW pumps

(JCO 88-07-R1), although qualitative in nature,

appeared

to be valid.

However, the

JCO did not appear

to

0

address

other critical components

(e.g.

keys, shafts,

bushings)

which are also suspect.

For example,

AR0110969,

dated

May 26,

1988 identified

ASW pump impeller keys, provided by Bingham,

which were discovered to be carbon

instead of stainless

steel,

as required

by the purchase

order.

The licensee

was requested

to evaluate

whether

a revision to the

JCO for the

ASW pumps or

any additional

pump inspection is required.

(3)

The

PGSE basis for accepting

ASTM A-325 bolts in the component

cooling water

(CCW)

pump pedestal,

based

on

a visual

examination did not appear to be sufficient.

The licensee

was

requested

to conduct specific material tests

to confirm the

critical physical characteristics

of the bolting material.

Evaluation of the adequacy of the

PGRE. root cause

process.

(I)

PGSE

had not completed their root cause

investigation of the

vendor audit problems, at the time of this inspection.

Final

conclusions

in this regard will be identified later in October,

per the

PGSE action plan.

(2)

Although the

NRC inspectors

spent only a few days reviewing

vendor audit problems with PGSE personnel, it was clearly

apparent that

a serious

breakdown of management

control

and

overview existed within the

PGSE

OA Department.

Although this

problem was most apparent

in the External Auditing Division, it

may extend elsewhere

within the

OA Department.

Assessment

of

this concern

and any resultant

enforcement action will be the

subject of future inspection

and correspondence,

following

completion of the

PGSE investigation.

Specific examples of

problems

noted within the External Auditing Division included:

(a)

The

OA Manager

had isolated himself from his staff such

that

he appeared

to discourage

his staff from coming to

him with problems

and

he did not take initiative to

inquire or, solicit input from his staff.

\\

(b)

There appeared

to be

a number of concerns,

which are

currently being investigated

by the

PGRE Internal Auditing

Department,

involving failure of key supervisors

and

managers

to take appropriate corrective actions for

observed

problems.

These perceived failures appeared

to

have significantly contributed to a lack of confidence in

management

by OA staff personnel.

(c)

OA staff personnel

were noted to be reluctant to raise

observed

concerns

and problems with their super vision and,

in several

instances,

had failed to comply with OA program

requirements.

In particular,

PGSE

OA personnel

failed to

initiate corrective action

documents

(AR) associated

with

observed

inadequate

performance

by Cygna

on contracted

vendor audits.

This is not in accordance

with PGSE

procedure

(PG&E Ouality Assurance

Manual, Section

16,

Corrective Action).

Assessment

of this concern

and any

resultant

enforcement

action will be the subject of future

inspection

and correspondence,

following completion of the

PGSE investigation.

(3)

Neither

PGSE nor Cygna management

appeared

to have provided

appropriate

management

of the

PGLE vendor audit contract.

A

primary contributor to this problem involved several

revisions

to the contract over

a period of years

which resulted in a

shift of emphasis

from a "task" type effort to primarily a

"staff augmentation"

type effort.

During this period,

Cygna

provided less

and less

management

overview of vendor audit

activities, although,

by contract,

Cygna retained full quality

assurance

responsibility for the work.

Assessment

of this

concern

and any resultant

enforcement action will be the

subject of future inspection

and correspondence,

following

completion of the

PGSE investigation.

The team noted the

following specific deficiencies:

(a)

The interface

between

Cygna

and

PG8E

on vendor audit

activities

was very informal and not documented.

In

several

instances,

PGSE appeared

to have provided verbal

direction to Cygna personnel

to modify the format for

performance of audits

such that the completeness

and

effectiveness

of the audits

was diminished (e.g. reduction

in the scope of review of important check list

requirements

based

on sample selection criteria).

(b)

Cygna did not appear

to provide appropriate attention to

the quality of selected

audit personnel.

Only one of the

auditors

was

a permanent

Cygna employee,

and in one

instance,

a Cygna temporary employee

was certified to be

qualified to perform vendor audits despite his

misrepresentation

of his academic

achievements

on his

employment application.

(c)

The documentation of the training for Cygna audit

personnel

was poor.

(d)

During the last two years there

had

been essentially

no

Cygna management

review of the audits submitted

by the

Cygna auditors.

(e)

Cygna operating

procedures

appeared

to be weak with

respect to providing clear definition of specific contract

management

requirements,

especially in the areas of

specific management

overview responsibilities

and

documentation

of client interface activities.

(4)

Cygna quality assurance

oversight of PGSE vendor audit

activities appeared

to have

been

inadequate.

Specifically,

there were

no Cygna corporate audits of this area during

the last three years,

and only two superficial

reviews

that led to no significant findings.

0

(5)

Cygna did not appear

to have provided sufficient resources

in

the area of corporate quality assurance

activities

and these

activities did not appear to be effectively integrated with

operating project quality oversight activities.

In particular:

(a)

The total staff of the corporate quality assurance

department

was

one individual.

(b)

Some corporate

and operating project quality oversight

activities appeared

to be redundant

and poorly

coordinated.

(c)

Corporate

and operating project quality oversight

activities appeared

to be poorly coordinated

and were not

structured

to reveal

the types of basic

management

problems

which were involved in the current

PGSE contract

difficulties.

(6)

In comparison with similar audits

performed for other utilities

during the

same

time as the

Cygna audits for PGSE, the

Cygna

vendor audits

performed for PGSE provided insufficient

objective evidence

to support the audit conclusions.

(7)

In several

instances

(allegedly at PGSE's

verbal direction) audit

scopes

were significantly curtailed to eliminate complete

evaluation of all applicable

implementation

requirements.

5.

Specific Inspection

Findings

a 0

Adequacy of PGSE Determination of the Extent of Procurement

Deficiencies with Safety Related

Equipment Suppliers

As noted above,

by letter dated August 7, 1989,

PGSE responded

to

the

NRC's July 27,

1989, 50.54(f) letter.

This letter included

PGSE's

plan and schedule for assessing

the adequacy of the vendor

audits

conducted

by CYGNA Energy Services

(CYGNA) and the quality

assurance

(QA) program in general.

The letter also included

PGSE's

justification for continued operation of the Diablo Canyon

facilities in light of the potential deficiencies identified in

PGSE's

contracted

vendor audits,

as well as

PGSE's

determination of

reportability and the generic applicability of the identified

potential deficiencies.

PGSE conducted

an evaluation of all supplier audits during the last

three

and half years

and identified 317 audits

performed

by outside

contractors.

The review period was

based

on PGSE's triennial audit

program.

The 317 supplier audit reports

represented

a total

population of 185 suppliers.

An evaluation of the suppliers

associated

with these

audits

was performed to determine

the effect

0

on plant operation.

The licensee

determined that these

185

suppliers

were considered

acceptable

based

upon various

classifications

such as:

~0uantit

60

21

80

Basis

No safety-related

purchase

order audits.

Contracted

audits

reviewed

and found

acceptable

Additional audits of these suppliers

were

performed

by

PG&E personnel

during the time

frame.

PG&E personnel

participated-

i.n the

contracted audit; or an audit followup was

performed

by

PG&E personnel.

PG&E stated

they were planning to review all 317 contracted

audits'or

technical

content

and adequacy.

As of the

NRC exit meeting

on

- August 25,

PG&E had reviewed approximately half of these audits.

- A major goal of this inspection

was to determine

the adequacy of

PG&E's evaluation of contracted

vendor audits.

'This included

a

review of the process

being used to conduct the evaluation.

On

'August 21,

1989,

PG&E implemented. Revision

0 of'emporary

Work

Instruction

OAMO T-1, "Evaluation of Adequacy of Contracted Audits

of Vendors."

The scope of OAMO T-1 was to provide the guidelines

for performing the adequacy

evaluation of the audit and reports of

the audits

performed

and supervised

by contracted

personnel

of

vendors listed on the

OSL.

The initial evaluations

are performed

by'

Review Team and then the

final assessment

is performed

by the Review Committee to determine

adequacy

and completeness

of the audit reports

and subsequent

impact

on the

OSL.

Both the Review Team and the Review Committee are

selected

by the

OA Manager.

The Review Team and the Review

Committee representatives

are looking at the audits to determine,

in

their judgement,

whether the contracted audit team did what it was

expected

to do, based

on the applicable specification

and documented

objective evidence

in the audit report.

Any problems identified during the evaluation

process

are placed in

one of six results categories

(such

as specifications

invoked on the

purchase

order)

and then ultimately determin'ed to be either

satisfactory or unsatisfactory.

The Review Team evaluations,

the

results,

and the Review Committee assessments

are all documented

on

a two page Audit Review Checklist.

Based

upon the vendor audits

which had

been reviewed

as of the time of the inspection,

PG&E

stated that about

one third of the contracted

audits

were being

categorized

as unsatisfactory.

For these audits,

OSL impact is

evaluated

and follow-up action is determined.

"

The

NRC review of a sample of these evaluations

of contracted

audits

concluded that the

PG&E program

(OAMO T-1) appeared

to be well '

defined

and that the evaluations/assessments

documented

on the Audit

Review Checklist

as part of this process

appeared

to be aggressive

and effective in identifying inadequate

or incomplete audits.

The

inspector's

conclusion after reviewing

a sample of vendor audits

performed

by CYGNA was that in several

cases

the scope of some

. audits

was too narrow to fully determine

the effectiveness

of vendor

implementation of quality assurance

programs.

Also, the

documentation of the objective evidence

which would verify this

effectiveness,

was also lacking in many cases.

Adequacy of Licensee Justification for Continued Operation

The August

7

PGSE letter addresses

two separate

JCOs .associated

with the recently identified inadequate

audits of safety related

equipment suppliers.'he

need for a

JCO was not based solely on the

identification of inadequate

auditing of a supplier, if the licensee

could demonstrate

objective evidence

through other means

(e;g.

successful

reaudit of a supplier by

PGSE or by another nuclear

utility).

The two

PGRE

JCOs involved Sulzer

Bingham

(JCO 88-07 ),

Pacific

Pump,

ITT Barton, Parker Metal Bellows, Dresser

Industries

and Pacific Scientific Company

(JCO 89-18).

JCO 88-07

was issued in response

to a previously observed

component deficiency

(excessive

impeller corrosion

due to improper heat treatment).

JCO

89-18 was

issued in response

to specific program deficiencies

noted

during the reaudit of suppliers

who had received particularly

inadequate

qualifi,cation audits.

The licensee

JCOs

were reviewed

by

the inspectors

and were considered

to be satisfactory subject to the

following concerns:

( I)

The

PGSE basis for accepting

sensitized

impellers in Unit

1 and

2

ASW pumps

(JCO 88-07-R1), although qualitative in nature,

appeared

to be valid.

However, the

JCO did not appear to

address

other critical components

(e.g.

keys, shafts,

bushings)

which are also suspect.

For example,

AR0110969,

dated

May 26,

1988, identified

ASW pump impeller keys, provided by Bingham,.

which were discovered

to be carbon instead of stainless

steel,

as required

by the purchase

order.

The licensee

was requested

to evaluate

whether

a revision to the

JCO for the

ASW pumps or

any additional

pump inspection is required.

(2)

The

PGSE basis for accepting

ASTM A-325 bolts in the component

cooling water

(CCW)

pump pedestal

(JCO 88-07-Rl), based

on a

visual examination,

did not appear to be sufficient.

The

licensee

was requested

to conduct specific material tests to

confirm the critical physical characteristics

of the bolting

material.

Interviews of Ouality Assurance

Personnel

to Evaluate

Licensee

Root

Cause

and Corrective Actions

The inspectors

interviewed ten (10) members of the

PGSE Ouality

Assurance

department staff involved in the external auditing

program.

The interviews

encompassed

Engineers

and Auditors,

Supervisors,

Senior Engineer, Director of Auditing, and the Manager

of the guality Assurance

Department.

Present

during these

interviews

were current staff and individuals who previously held key positions

in the External Auditing Section.,

These interviews depicted

the

External Auditing Section

as having low morale, with a working

environment in which no one,

except the Director of Auditing, had

access

to the Manager of the guality Assurance

Department.

From

these

interviews, it was determined that the concerns

regarding

the

adequacy

and completeness

of the

CYGNA performed audits

were first

identified in the latter part of 1987.

These

concerns

were raised

at the engineer

and auditor level

and were discussed

on numerous

occasions

among the Supervisors

and Senior Engineers

and repeatedly

brought to the attention of the Director of Auditing.

The low

morale

was

due in part to the perception that, although these

concerns

were widely known and discussed

at the Senior Engineer

level

and below, the Director of Auditing was not taking adequate

corrective action with CYGNA.

An Action Request

(AR), which is the

document

by which personnel

report problems,

request

assistance,

and

implement changes,

as described

in guality Assurance

Procedure,

gAP-15.A, was not initiated by anyone.

Additionally, the inspectors

interviewed four (4) members of the

Management

Services

Division of CYGNA directly involved with the

vendor audits

performed for PGIIE.

These interviews consistently

revealed that Until July 7,

1989,

PGSE expressed

no concerns

to

CYGNA staff regarding the'dequacy

and completeness

of the vendor

audits.

Prior to July 7, 1989,

PGIIE had offered to

CYGNA only

editorial

and typographical

comments to the audit reports.

CYGNA

auditors

were routinely given verbal instruction with very specific

detail

about the audit report format and content.

These verbal

instructions

came from various personnel

and organizational

levels

within the

PGIIE external

auditing group and were not documented

by

either

PGIWE or CYGNA.

These instructions often resulted in the

auditor performing and documenting

on the audit checklist

a narrow

scope audit of the vendor.

During the course of the contract,

PGIIE

co~ducted training for CYGNA auditors.

These training sessions

were

understood

by

CYGNA as instruction in the requirements

of the

PGIIE

vendor audit program.

Training sessions

were performed

as the

PGSE

audit program evolved

and

as

new acceptance

criteria were developed.

From these

interviews

and the other inspection activities,

CYGNA

appeared

to understand

that the audits

performed for

PGI%E complied

with the direction and guidance

given by

PGIWE, until the concerns

were raised

by PGIIE on July 7, 1989.

The audit reports

had always

received multiple levels of PGSE review, with approval

signatures

by

the External Auditing Section Supervisor,

Senior Engineer,

Director

of Auditing, and the Manager of the guality Assurance

Department.

Conversely,

many of the

PGIIE External Auditing staff, from the

Senior Engineer

and below,

had concerns that began in late 1987,

with the adequacy

and completeness

of CYGNA performed audits.

The

PGI%E staff had raised

these

concerns with the Director of Auditing

on several

occasions.

The Manager of the guality Assurance

9

Department indicated that

he did not know of his staff's

concerns

over the

CYGNA audits until June

1989.

d.

Review of PG&E Audits of Cygna

The inspectors

conducted

a review of the five audits that the

PG&E

External Auditing Section

had performed at

CYGNA since

1986.

These

audits

were

done at Cygna's offices in Boston, Massachusetts

and

Walnut Creek, California.

These audits, generally conducted

in one

day by one or two-person audit teams,

were to verify that the

CYGNA

gA program

had

been established

and effectively implemented in

accordance

with the specifications identified in the service contract.

The audits in general

appeared

to be very cursory, especially in

their verification of CYGNA implementing procedures.

An example of

this was that no audit identified the fact that

CYGNA did not have

a

procedure for. handling nonconformances

and corrective action related

to services until the January

25, 1989, Audit No. 890345.

Another

peculiarity identified was that the October 15-16,

1986, Audit No.

862425, of the Boston office was performed

by the audit team member

who at the time of the inspection

was

a

CYGNA employee

assigned

to

the

PG&E gA Department staff in San Francisco.

This

CYGNA employee

became

a full time direct

PG&E employee

on October 31,

1986.

The

audit team leader did not perform or sign off on any of the audit

check list pages.

After reviewing the

PG&E audits of CYGNA, as well as other audits of

vendors

conducted by'he

PG&E External Auditing Section, it appeared

to the

NRC inspectors

that there

was not

a discernible difference in

the level of documented

objective evidence

between

the

CYGNA and the

PG&E audits.

This would seem to make

sense

since the

same

management

chain that reviewed

and approved

the inadequate/incomplete

CYGNA .

audits,

reviewed

and approved

the audits

performed

by PG&E;

Due to

this potential deficiency,

PG&E committed to review all vendor

audits

conducted

by

PG&E during the

same

time frame discussed

earlier,

using the

same

process

previously described

(CAMO T-l).

6.

Documents

Reviewed During the Inspection

During the inspection't

the

PG&E General

Offices and

Cygna the following

documents

were reviewed:

PG&E

gA Policy, Policy Statement

2, "guality Assurance

Program," Revision July 30,

1987

gA Policy, Policy Section

16, "Corrective Action," Revision July

30,'987.

gA Policy, Policy Section

18, "Audits," Revision June

20,

1985.

10

QA Procedure,-

QAP-2.B, "Quality Assurance

Program Assessment,"

Revision June 25,

1987, Effective July 24,

1987.

QA Procedure,

QAP-15.A, "Quality Problems,"

Revision June

24,

1988,'ffective

October 1,

1988.

QA Procedure,

QAP-18.A, "Audit Program," Revision October

25,

1985,

Effective November 1, 1985.

QA Procedure,

QAP-18.B, "Audit Process,"

Revision June

24,

1988,

Effective October 1,

1988.

Quality Assurance

Department

Procedures

for Nuclear

Power Plants,

QADP-18.2, "Quality Assurance Audits," Revision 9, dated

March 10,

1987; Revision

10, dated April 1, 1988; Revision ll, dated April 25,

1988;

and Revision 12, dated October 1, 1988.

Quality Assurance

Department

Manager's Office Temporary

Work

Instruction,

QAMO T-l, "Evaluation of Adequacy of Contracted Audits

of Vendors," Revision 0, dated August 21,

1989.

Specification for Supplier's Quality Assurance

Program,

Spec.

No.

SP-A-2, Revision 4, dated

February 27,

1984.

Specification for Supplier's Certification Program,

Spec.

No.

SP-F-Parts,

Revision 1, dated October -10,

1986.

P

Specification for Supplier's Quality Assurance

Program,

Spec.

No.

SP-F-Parts,

Revision 2, dated

March 15,

1989.

Specification for Supplier's Quality Assurance

Program,

Spec.

No.

SP-D-O, Revision 6, dated July 22,

1987,

and Revision 7, dated

June

1,

1989.

Contracts for vendor audits

performed

by

CYGNA for PGSE, Contract

.No. Z37-003A-86,

No. Z37-003A-87,

No. Z37-003A-88,

and

No.

Z37-08SA-89.

CYGNA

Quality Assurance

Manual, Section

X, "Inspection,"

Revision

14

Quality Standard

Operating

Procedures,

QSOP-18.03,

"Performance of

Vendor Audits for PGSE", Revision 2, dated April 14, 1988.

CYGNA Operating Procedure,

COP No. 5.02, "Control of Instructions

and Drawings," Revision 0, dated

September

11, 1987.

CYGNA Operating

Procedure,

COP. No. 18.02, "Auditor Qualification,"

Revision 0, dated

September ll, 1987.

11

7.

Exit Meeting

An exit meeting

was held with the licensee staff on August 25, 1989,

and

a 'subsequent

followup meeting

was held in Region

V on October

16,

1989.

The specific concerns

addressed

in this report were discussed

with the

licensee

during the above meetings

and were acknowledged

by the licensee.

~