ML14181A260

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Discusses 941012 Meeting W/Util Re Status of Robinson Near- Term Improvement Plan.List of Attendees & Licensee Slides Encl
ML14181A260
Person / Time
Site: Robinson 
Issue date: 10/25/1994
From: Boger B
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION II)
To: Hinnant C
CAROLINA POWER & LIGHT CO.
References
NUDOCS 9411070056
Download: ML14181A260 (46)


Text

October 25, 1994 Carolina Power and Light Company ATTN: Mr. C. S. Hinnant Vice President H. B. Robinson Steam Electric Plant Unit 2 P. 0. Box 790 Hartsville, SC 29550-0790

SUBJECT:

MANAGEMENT MEETING

SUMMARY

- ROBINSON This refers to the management meeting conducted at the H. B. Robinson site on October 12, 1994. The purpose of the meeting was to discuss the status of the Robinson Near-Term Improvement Plan. A list of attendees and a copy of your slides are enclosed.In accordance with Section 2.790 of the NRC's "Rules of Practice," Part 2, Title 10, Code of Federal Regulations, a copy of this letter and its enclosures will be placed in the NRC Public Document Room.

Should you have any questions concerning this letter, please contact us.

Sincerely, Bruce A. Boger, Acting Director Division of Reactor Projects

Enclosures:

1. List of Attendees
2. Licensee Slides cc w/encls:

D. Young Plant Manager H. B. Robinson Steam Electric Plant P. 0. Box 790 Hartsville, SC 29550 H. W. Habermeyer, Jr.

Vice President Nuclear Services Department Carolina Power & Light Company P. *O.

Box 1551

- Mail 0HS7 Raleigh, NC 27602 cc w/encls:

(cont'd - See page 2) 9411070056 941025 PDR ADOCK 05000261 P

PDR

CP&L 2

cc w/encls:

(cont'd)

R. Krich, Manager Hartsville Memorial Library Regulatory Compliance 147 W. College H. B. Robinson Steam Hartsville, SC 29550 Electric Plant P. 0. Box 790 Hartsville, SC 29550 Max Batavia, Chief Bureau of Radiological Health Dept. of Health and Environmental Control 2600 Bull Street Columbia, SC 29201 Dayne H. Brown, Director Division of Radiation Protection N. C. Department of Environmental Commerce & Natural Resources P. 0. Box 27687 Raleigh, NC 27611-7687 H. Ray Starling Manager - Legal Department Carolina Power and Light Co.

P. 0. Box 1551 Raleigh, NC 27602 Karen E. Long Assistant Attorney General State of North Carolina P. 0. Box 629 Raleigh, NC 27602 Robert P. Gruber Executive Director Public Staff - NCUC P. 0. Box 29520 Raleigh, NC 27626-0520 Public Service Commission State of South Carolina P. 0. Box 11649 Columbia, SC 29211 The Honorable Hugh Wells, Chairman North Carolina Utilities Commission P. 0. Box 29510 Raleigh, NC 27626-0510

CP&L 3

Distribution w/encl:

H. Christensen, RII B. Mozafari, NRR G. A. Halistrom, RH PUBLIC NRC Resident Inspector U. S. Nuclear Regulatory Commission 2112 Old Camden Road Hartsville, SC 29550 SEND OFC RII:DRP RIRP RH DRP R

DRS RII SS TO NAME JStarefos:tj hristen AGibson JStohr PDR?

DATE 10/

/94 9 4 10 IA/94 10/

/94 10/

/94 Yes No COPY?

Yes No Yes No ts o

es No OFFICIAL RECORD COPY DOCUMENT NAME:

P:\\ROBIN

LIST OF ATTENDEES Nuclear Regulatory Commission:

S. D. Ebneter, Regional Administrator, Region II (RH)

B. A. Boger, Acting Director, Division of Reactor Projects (DRP), RH H. 0. Christensen, Acting Chief, Reactor Projects Branch 1, DRP, RH T. A. Peebles, Chief, Operations Branch, Division of Reactor Safety, RH W. T. Orders, Senior Resident Inspector, DRP, RH C. R. Ogle, Resident Inspector, DRP, RH K. M. Clark, Public Liaison Officer, ORA, RH Licensee Attendees:

W. Orser, Executive Vice President, Nuclear Generation Group C. Hinnant, Vice President, Robinson W. Campbell, Vice President, Engineering D. Young, Plant Manager, Robinson R. Krich, Manager, Regulatory Affairs, Robinson R. Rogan, Manager, Regulatory Compliance M. Herrell, Manager, Training Department, Robinson B. Meyer, Manager, Operations Department, Robinson Members of the Press and Public ENCLOSURE 1

Carolina Power & Light Company H. B. Robinson Steam Electric Plant, Unit No. 2 Near-Term Improvement Plan (NTIP) Status Summary And Management Meeting with NRC October 12, 1994 Hartsville, South Carolina CP&L ENCLOSURE 2

NRC NTIP Status Summary Management Meeting October 12, 1994 Agenda Introduction

.Scotty Hinnant NTIPStatusSummary..

Scottyllinnant Management Meeting Notice Of Violation....

Bruce Meyer Operator And Training Performance........................

Dale Young Bruce Meyer Max Herrell Summary / Conclusion Scotty Hinnant CP&L Page 2

Near-Term Improvement Plan Status Summary What Did We Expect?

Starting In 1994, Significant Improvement In Management Effectiveness, Culture, And Core Capabilities To Lay The Foundation For The Development Of A Culture Of Continuous Performance Improvement Plan Implementation To Occur In 1994 As Discussed On May 13, 1994, This Meeting Provides An Update Of The NTIP Status CP&L Page

Near-Term Improvement Plan Status Summary Challenges Getting All The Employees Actively Involved In Change Measuring NTIP Initiative Progress And Results Corrective Action Program (CAP) Implementation Teambuilding Communications Objective We Must Continue The Cultural Change Process To Establish The Right Organizational Values Page 4

Near-Term Improvement Plan Status Summary Status Overview Plan Implementation Is On Schedule We Are Starting To See Results CP&L Page Mmmmm

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 1: Build A Capable Management Team New Management Team In Place 14 Of 17 Are New To The Site 10 Of 17 Have Joined Team In 1994 Management Teambuilding Session Held At The End Of September Now Focusing on Plant Staff CP&L Page

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 2: Establish And Reinforce Organizational Performance Standards And Expectations Second Round Organizational Self-Assessment Meetings Complete Performance Indicators:

Improved Maintenance Performance Improved Outage Preparations C P&L Page

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 2 (Continued)

Improved Materiel Condition Of Plant Coupled With A Significant Increase In The Rate Of Work Ticket Generation (577 Tickets In August 1994 As Compared To 475 Tickets During Comparable Month Last Cycle)

Improved Chemistry Index (Currently 1.2 As Compared To 1.7 At The Start Of This Cycle)

CP&LPage 8

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 3: Make Self-Assessment A Way Of Life Mid-SALP Plant Organizational Self-Assessment Is In Progress Completed Self-Assessment Of NTIP Related Changes To The CAP Completed Self-Assessment Of NTIP Adequacy And Implementation Effectiveness Over 80 Formal Self-Assessments Performed To-Date As Compared To 30 During The Same Period Of 1993 CP&L Page 9

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 4: Implement Effective Performance Management Update Of Effective Performance Management Expectations For Plant Staff Is Complete Management Is Dealing With Performance Problems CP&L Page 10

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 5: Improve Our Ability To Identify And Effectively Correct Problems While CAP Implementation Needs Further Improvement, Some Positive Results Have Been Accomplished Strengthened / Streamlined CAP Process Event Review Teams Working Well Increased Willingness To Identify Problems Adverse Condition Report Backlog Significantly Reduced CP&L Page II

Near-Term Improvement Plan Status Summary Site Wide Initiatives Initiative 6:

Communicate The Reasons Why Rapid, Fundamental Change Is Needed Completed Supervisory Training To Improve Communications With Staff Survey Developed And Distributed To Plant Staff To Identify Communication Weaknesses Site Vice President 4Cs Meetings Are Occurring CP&L Page 12

Near-Term Improvement Plan Status Summary Specific Program Initiatives Initiative 1:

Consolidate The Site Commitment Tracking Systems Completed In May 1994 Initiative 2: Centralize The Program For Surveillance Testing And Tracking Centralized Surveillance Test Tracking And Scheduling System Implemented On August 31, 1994 CP&L Page 13

Near-Term Improvement Plan Status Summary Specific Program Initiatives Initiative 3:

Centralize The Tool Calibration Program Centralized Calibration Lab In Service Since August 1, 1994 Initiative 4: Establish Emergency Diesel Generator Maintenance Improvement Program Final Integrated Action Plan Was Completed On September 5, 1994 Plan Actions Extend Through Refueling Outage 16 Plan Included Replacement Of Turbochargers CP&L Page 14

Near-Term Improvement Plan Status Summary Specific Program Initiatives Initiative 4 (Continued)

Turbocharger Replacement Completed And Successful As A Result Of The Turbocharger Replacement, "A" Diesel Performance Improved Scavenging Air Pressure Increased By 2 psi Cylinder Exhaust Temperatures Dropped An Average Of 950 F Maximum Cylinder Exhaust Temperature Decreased From 10800 F To 965 oF CP&L Page 5

Cylinder Temperature Comparison ELLIOTT vs. ALCO Turbochargers 1,100 1,000 a

900 a

800 700 600 Exhaust Cylinders 1

2 3

4 5

6 7

8 9

10 11 12 01/12/94 (ALCOs) 1,031 1,011 895 1,014 1,047 810 1,065 1,080 1,039 1,050 1,005 843 09/29/94 (ELLIOTTs)--

933 902 791 896 926 702 934 942 915 965 939 790

Near-Term Improvement Plan Status Summary Specific Program Initiatives Initiative 5: Respond To The 1993 Employee Opinion Survey (EOS)

Actions Associated With 1993 EOS Results Are On-Going And Major Actions Have Been Communicated To Employees CP&L Page I

NRC NTIP Status Summary Management Meeting October 12, 1994 Agenda Introduction.

Scotty Hinnant NTIP Status Summary........

Scotty Hinnant Management Meeting Notice Of Violation..

Bruce Meyer Operator And Training Performance.......................

Dale Young Bruce Meyer Max Herrell Summary / Conclusion...............................

Scotty Hinnant CP&L Page 17

Management Meeting On Operator And Training Performance Statement Of Violation 10 CFR 55.53(f)(2) Requires, In Part, That As Part Of License Reactivation, The Licensee "... must have included a complete tour of the plant..."

Contrary To The Above, Three Cases Were Identified In Which A Part 55 License Holder Failed To Make A Complete Tour Of The Plant Under The Direction Of Active Operator Or Senior Operator CP&L Page 18

Management Meeting On Operator And Training Performance CP&L Evaluation Violation Of 10 CFR 55.53 And Technical Specifications Did Occur; However, An Internal Evaluation Identified That:

All Three Individuals Were Under The Direction Of An Active Operator Or Senior Operator Complete Plant Tours Were Conducted By Two Individuals Third Individual Did Not Perform A Complete Plant Tour CP&L Page 19

Management Meeting On Operator And Training Performance Cause Lack Of Guidance Delineating Plant Tour Requirements For Reactivation Poor Judgement On The Part Of The Individual Involved CP&L Page 20

Management Meeting On Operator And Training Performance Corrective Actions Individual Was Restricted From Shift Responsibilities And Counselled Night Order Was Issued That Provided Temporary Plant Tour Guidelines Operations Procedure Was Subsequently Implemented Delineating Specific Plant Tour Guidance To Ensure Proper Reactivation "Lessons Learned" Shared With Other CP&L Sites CP&L Page 21

Management Meeting On Operator And Training Performance Safety Significance No Adverse Safety Consequences Resulted Based On The Following:

The Individual Had Maintained License Operator Requalification Training Current The Individual Completed 40 Hours Of Shift Functions Under The Direction Of Another Shift Foreman The Individual Is Highly Experienced And Was Cognizant Of Plant Conditions At The Time Of Reactivation CP&L Page 22

NRC NTIP Status Summary Management Meeting October 12, 1994 Agenda Iptroduction Scotty Hinnant NTIP Statu§Syrmmary Scotty Hinnant Management Meeting NoticeOfyiplation Bruce Meyer Operator And Training Performance.....

Dale Young Bruce Meyer Max Herrell y(

pel n................................

Scotty Hinnant man mPage 23

Management Meeting On Operator And Training Performance Plant General Manager Convictions And Expectations Operations Runs The Plant Set The Schedule Support The Schedule Identify Problems Be Part Of The Solution CP&L Page 24

Management Meeting On Operator And Training Performance Convictions And Expectations (Continued)

Training Is The Responsibility Of Each Unit Define Training Needs Define The Expectations Be Active In Evaluations Involved In Candidate Selection Senior Management Involvement CP&L Page 25

Management Meeting On Operator And Training Performance Convictions And Expectations (Continued)

Effective Utilization Of Corrective Action Process Continually Lower Threshold Management Coaching Instill Questioning Attitude Show Successes Prompt / Thorough Responses Identify Trends CP&L Page 26

Management Meeting On Operator And Training Performance Convictions And Expectations (Continued)

Individual Accountability Clear Expectations All Levels Prompt / Progressive Discipline Teamwork Common Goals Back Each Other Up Never Hear "That's Not My Job" CP&L Page 27

NRC NTIP Status Summary Management Meeting October 12, 1994 Agenda Introduction.

Scotty Hinnant NTIP Status Summary.

Scotty Hinnant Management Meeting Notice Of Violation....

Bruce Meyer Operator And Training Performance Dale Young Bruce Meyer Max Herrell Summary /Conclusion................

Scotty Hinnant CP&L Page 28

Management Meeting On Operator And Training Performance Manager - Operations Convictions And Expectations Commitment To Excellence Setting / Reinforcing High Standards Effective Communication At All Levels Accountability Personal Responsibility Positive / Negative Reinforcement Training / Development CP&L Page 29

Management Meeting On Operator And Training Performance Actions Operations Staff Selecting Right People Is The Most Important Step Complement Shift Operations Q Prcedure Development / Control Abnprmal And Emergency Operating Procedures Upgrade Project Tool Staging Addressed During Validations Prpcpdure Change Backlog Being Reduced CP&L Page 30

Management Meeting On Operator And Training Performance Actions (Continued)

Communicating Standards / Expectations Reduce Personnel Errors Foster Questioning Attitude Holding People Accountable Every Day, Every Job, Every Person Meeting Commitments Credibility CP&L Page 31

NRC NTIP Status Summary Management Meeting October 12, 1994 Agenda Introduction...............................

Scotty Hinnant NTIP Status Summary..............................

Scotty Hinnant Management Meeting Notice Of Violation.

Bruce Meyer Operator And Training Performance Dale Young Bruce Meyer Max Herrell Summary /Conclusion...

Scotty Hinnant CP&L Page 32

Management Meeting On Operator And Training Performance Manager - Training Training Support Of Operator Performance Review Of Training Programs During Last Quarter 1993 Conducted Self Assessment Of Licensed Operator Requalification (LOR)

Training Peers From V. C. Sunner, North Anna, Harris, Brunswick, And Robinson LOR Has Not Kept Pace With Changing Industry Standards Initial Training Exhibited Same Characteristics CP&L Page 33

Management Meeting On Operator And Training Performance Training Support Of Operator Performance (Continued)

INPO Renewal Of Accreditation Self-Assessment Line Management Involvement In Training Training Management Involvement In Training CP&L Page 34

Management Meeting On Operator And Training Performance Training Sppport Of Operator Performance (Continued) 9 Increaped Training Expectations lpy Training Management Team

- Iprp Rigorous Requalification Schedule RPyipd Initial Schedule Reyised Selection Criteria For Initial Training Classes M

Page 35

Management Meeting On Operator And Training Performance Training Support Of Operator Performance (Continued)

Requalification Program - Improved Since Self-Assessment Raised Standards Perform Simulator Training Each Cycle Added Job Performance Measures (JPMs) And Weekly Simulator Exams As A Result Of These Increasing Standards, Several Operators Have Had License Dropped CP&L Page 36

Management Meeting On Operator And Training Performance Training Support Of Operator Performance (Continued)

Operator Performance On Recent Initial Exams Conducted Two Separate Evaluations ACR Investigation Procedurally Driven Evaluation Process (TAP-500)

Findings Weakness In Candidate Selection Process - 9 Out Of 14 Candidates Were Dropped From Last Initial License Class 2

Spypral Breaks In Training To Support Plant Operations CP&L Page 37

Management Meeting On Operator And Training Performance Corrective Actions Participated In Evaluation Of Brunswick Program And In Corporate Evaluation Of All Site Programs Increased Management Involvement Increased Standards For Program Entry Review And Update Course Materials And Re-Sequencing Training Programs Increased JPM Training CP&L Page 38

Management Meeting On Operator And Training Performance Corrective Actions (Continued)

Increased Emphasis On Pre-Exam Reviews Additional Systems Training For Upgrade SROs Major Effort Underway To Improve All Aspects Of Training - Not Just Operator Training CP&L Page 39

NRC NTIP Status Summary Management Meeting October 12, 1994 Agenda Introduction....................................

Scotty Hinnant NTIP Status Summary..

Scotty Hinnant Management Meeting Notice Of Violation.

Bruce Meyer Operator And Training Performance.......................

Dale Young Bruce Meyer Max Herrell Summary / Conclusion...........................

Scotty Hinnant CP&L Page 40

Summary / Conclusion NTIP Is Being Implemented And We Are Seeing Results The Management Team Is In Place, Setting And Communicating High Standards We Are Committed To And Acting On Improving Operator Performance Selection Criteria For RO And SRO Personnel Are Strengthened Effective Performance Management Will Deal With Existing Licensed Personnel Not Performing Up To New Standards Training Is Improved More Intense Training Programs Rpyjapd Selection Criteria For License Candidates Plant Materiel Condition Is Improved And Is Getting Better Each Day CP&L Page 41