ML022750381

Revision to EP-PS-350, Public Information Manager.

ML022750381
Person / Time
Site:	Susquehanna
Issue date:	09/26/2002
From:	Susquehanna
To:	Document Control Desk, Office of Nuclear Reactor Regulation
References
Download: ML022750381 (20)

Text

Sep. 26, 2002 Page 1 of 1 MANUAL HARD COPY DISTRIBUTION DOCUMENT TRANSMITTAL 2002-44214 USER INFORMATION:

rLAIU*LAUIEL B EMPL#:23244 CA#: 0363

• ddrcricr NUCSA2=

Phone#: 254-3658 TRANSMITTAL INFORMATION:

If. FLAI)T 'ft LAU. m 09/26/2002 LOCATION: DOCUMENT CONTROL DESK

?ROM: NUCLEAR RECORDS DOCUMENT CONTROL CENTER

"`,_(NUCSA-2)

THE FOLLOWING CHANGES HAVE OCCURRED TO THE HARDCOPY OR ELECTRONIC MANUAL ASSIGNED TO YOU:

350 - 350 - PUBLIC INFORMATION MANAGER: EMERGENCY PLAN-POSITION SPECIFIC PROCEDURE REMOVE MANUAL TABLE OF CONTENTS DATE: 08/26/2002 ADD MANUAL TABLE OF CONTENTS DATE: 09/25/2002 CATEGORY: PROCEDURES TYPE: EP ID: EP-PS-350 REMOVE: REV:13 ADD: REV: 14 UPDATES FOR HARD cNOTE:Additional Tab:BUTED WITHIN 5 DAYS IN A PROCEDURES. PLEAS ACKNOWLEDGE COMPLE'ir +/-_ YuUk NIMS INBOX UPON RECEIPT OF HARD COPY. FOR ELECTRONIC MANUAL USERS, ELECTRONICALLY REVIEW THE APPROPRIATE DOCUMENTS AND ACKNOWLEDGE COMPLETE IN YOUR NIMS INBOX.

PROCEDURE COVER SHEET PPL SUSQUEHANNA, LLC NUCLEAR DEPARTMENT PROCEDURE PUBLIC INFORMATION MANAGER: EP-PS-350 Emergency Plan-Position Revision 14 Specific Procedure Page 1 of 3 I', i' "Y QUALITY CLASSIFICATION: APPROVAL CLASSIFICATION:

( ) QA'Program (X) Non-QA Program ( )X)=,,,.,.

Plant 1 Instu ,/*ionnPln i Non-Plant EFFECTIVE DATE:'- ________

PERIODIC REVIEW FREQtJENCy:_,\"""' 2 Years PERIODIC REVIEW,7 D5UEDATE: "o _

RECOMMENDED REVIEWS:

ALL <,,. ,

4 1 Prode-dre Oner' Nuclear Emergency Planning Responsible Supervisor: Special Assistant to the President Responsible FUM: Supervisor-Nuclear Emer. Planning Responsible Approverc Special Assistant to the President FORM NDAP-QA-0002-1, Rev. 3, Page 1 of 1

- EP-PS-350 Revision 14 Page 2 of 3 PUBLIC INFORMATION MGR (PIM) Emergency Plan-Position Specific Procedure WHEN: Any SSES Emergency HOW NOTIFIED: Conference call from the Control Room and paged REPORT TO: Emergency Director, then Recovery Manager WHERE TO REPORT: Media Operations Center (MOC) - initially at the SEIC and later the EMBC.

OVERALL DUTY:

Direct the PPL MOC organization to assure that timely, accurate information about the emergency is conveyed to the media, elected officials, and local residents in a manner that is clear, understandable, forthright, and sensitive.

MAJOR TASKS: TAB: REVISION:

Obtain a thorough understanding of the TAB A situation when alerted by the Control Room Communicator and/or page from Security that there is a problem.

Begin and then continue to develop news TAB B material once you are well acquainted with the emergency.

Notify selected media and public officials TAB C contacts and agency public information officers.

Respond to inquiries and questions from news TAB D media, elected officials and community leaders.

I Take charge of rumor control at PPL. TAB E Staff the MOC with enough people to handle TAB F the expected work load.

Continue to stay updated with current TAB G information.

Plan for and conduct shift turnover of functions TAB H and information.

Direct move to the MOC at the East Mountain TAB I Business Center, Wilkes-Barre, if necessary.

EP-PS-350 Revision 14 Page 3 of 3 SUPPORTING INFORMATION: TAB:

Emergency Telephone Instructions TAB 1 Emergency Organization TAB 2 Logkeeping TAB 3 Brief Non-Technical Description of EAL TAB 4 Intentionally Blank TAB 5 Emergency Classification TAB 6 Public Protective Action Recommendation Guide TAB 7 Control Room Notification Matrix TAB 8 Notification Matrix (TSC) TAB 9 EOF Notification Matrix TAB 10 Intentionally Blank TAB 11 Susquehanna Pre-Approved News Bulletins TAB 12 Anticipated Question List TAB 13 Previous Emergency Declarations at Susquehanna TAB 14

REFERENCES:

SSES Emergency Plan NUREG-0654, Planning Standards and Evaluation Criteria NUREG-0731, Guidelines for Utility Management Structure and Technical Resources, September 1980

- TABA EP-PS-350-A Revision 2 Page 1 of 1 MAJOR TASK:

Obtain a thorough understanding of the situation when alerted by the Control Room Communicator and/or page from Security that there is a problem.

SPECIFIC TASKS: HOW:

1. Get key Plant Manager to update you NOTE:

on plant conditions. The initial notification from the Control Room will consist only of transmitting the information on the Emergency Notification Report (EP-AD-000-310).

la. Call Plant Duty Manager/ED/Shift Supervisor to find out:

(1) Plant conditions.

(2) What led up to this.

(3) What errors, if any, were made.

(4) Status now.

(5) When problem occurred.

(6) Reason for initial call.

(7) Other questions geared to the nature of the incident.

2. Assess emergency so you can anticipate media involvement, duration, manning needs for the MOC, and level of outside interest, among other impacts.

TAB B EP-PS-350-B Revision 4 Page 1 of I MAJOR TASK:

Begin and then continue to develop news material once you are well acquainted with the emergency.

SPECIFIC TASKS: HOW:

1. Contact the News Manager and 1a. Transfer what you know about the provide instruction and advice for emergency and any sensitivities:

preparing news material, including 800 line for broadcast media and (1) Make sure he or she understands employee information line. the basics of the situation. Ask for feedback or repetition, if necessary.

(2) Discuss content, focus, amount of detail, and other considerations.

2. Direct the News Manager/Writer to begin developing initial news bulletin.

3. Obtain more detailed information about the emergency to give to News Manager/Writer for preparation of a news release.

4. Review and approve news release from News Manager/Writer.

5. Obtain approval of ED/RM for news 5a. Request approval for pertinent facts only release. and log approval time.

5b. When CRJTSC is in command call the ED for approval of news release content.

5c. When the EOF is in command, direct the News Manager/Writer to have a hard copy of the news release delivered to the RM for approval.

TAB C EP-PS-350-C Revision 4 Page 1 of I MAJOR TASK:

Notify selected media and public officials contacts and agency public information officers.

SPECIFIC TASKS: HOW:

1. Begin these contacts within 45 minutes of the determination of an emergency and complete within 90 minutes.

2. Make calls per TAB B of Media/ Public Officials Contact Procedure.

3. Assign to others as they arrive at MOC.

4. Place updating conference call to 4a. Use 4902 and dial 196 or call PEMA, LCEMA, and CCEMA public individually.

information officers.

5. Place updating call to NRC 5a. Use NEI resource book for telephone headquarters in Washington DC numbers.

and/or. Region I.

6. Work to clear up any conflicting information before doing a news briefing.

- TAB D EP-PS-350-D Revision 2 Page 1 of 1 MAJOR TASK:

Respond to inquiries and questions from news media, elected officials and community leaders.

SPECIFIC TASKS: HOW:

1. Remove 759-2281, 759-2285, 759-4957, and 759-4903 from call-forwarding by accessing each line and dialing 195.

2. Make sure Media and Public Officials 2a. Periodic briefings by PIM or Tech Briefer.

Contacts are kept up-to-date.

3. Hold briefings for reporters.

4. Answer phone inquiries. NOTE:

The Technical Briefer usually answers any detailed questions.

TAB E EP-PS-350-E Revision 1 Page 1 of I MAJOR TASK:

Take charge of rumor control at PPL.

SPECIFIC TASKS: HOW:

1. Provide a proper response on Rumor NOTE:

Control Form. Ifany member of MOC Staff-Media Contact, Communicator, clerical support or any other, picks up a rumor over the phone, remind them they should document it on the Rumor Control Form, then give it to you.

2. If necessary, check with the ED/RM or someone else in the emergency organization to assess the validity of the rumor.

3. Pass on information you receive when you feel it may be of value to the ED/RM or someone else.

4. Once you've written or otherwise suggested a response, give the form to the Communicator or Tech Briefer.

5. If you are unavailable or in a briefing, the Communicator or Tech Briefer could answer the question.

6. If the rumor appears to be widespread, your answer may be used in response to next caller who poses the question.

- TAB F EP-PS-350-F Revision 4 Page 1 of 1 MAJOR TASK:

Staff the MOC with enough people to handle the expected work load.

SPECIFIC TASKS: HOW:

1. Make sure people are called out for 1a. This will be delegated to MOC Admin.

the emergency positions. Coordinator.

2. Brief facility personnel, including insight into the sensitivities of the situation.

3. Ifthe emergency seems to be of sufficient length, contact the News Manager to have writers relocate from Allentown to the MOC.

4. Ifstaffing is inadequate to handle all public telephone inquiries, consider call forwarding to Customer Contact Center.

TAB G EP-PS-350-G Revision 3 Page 1 of 1 MAJOR TASK:

Continue to stay updated with current information.

SPECIFIC TASKS: HOW:

1. Once the TSC is manned, maintain contact with the ED through the conference call.

2. Take part in the Recovery Manager's 2a. Be prepared to present MOC priorities conference, once the EOF is manned, during this conference.

2b. The Recovery Manager will keep you informed of significant events between conference calls.

2c. The PIM may designate someone to take part in the Recovery Manager's conference when he is not available.

3. Meet with the MOC Communicator and Technical Briefer to develop mutual understanding of information.

TAB H EP-PS-350-H Revision 3 Page 1 of 2 MAJOR TASK:

Plan for and conduct shift turnover of functions and information. Determine how long scheduled shifts should be and when turnover should take place; then conduct briefings for the MOC Emergency Organization. Make sure information and functions that are in progress during shift relief are turned over smoothly.

SPECIFIC TASKS: HOW:

1. Assess the duration of the 1a. To estimate the emergency's duration, Emergency. consider these conditions:

(1) Current reactor status.

(2) Emergency classification.

(3) Big Picture analysis.

(4) Present and future evolutions.

(5) Current Rad conditions.

2. Determine long term MOC manning 2a. Instruct the MOC Admin. Coordinator to needs. call out 2nd shift.

(1) Shifts can be manned by a mixture of-Primary and Relief Contacts, depending on who is on-call and who can be contacted.

(2) If either the Primary or Relief contact is unavailable, make sure the Alternate contact assumes one of the shift positions.

(3) Initial manning may last from one day to several weeks, depending on the nature of the emergency.

(4) Provide shift overlap for all Managers and their Staffs.

3. Direct the MOC Administrative Coordinator to tell relieving personnel the time they are to report.

TAB H EP-PS-350-H Revision 3 Page 2 of 2 SPECIFIC TASKS: HOW:

4. Remain at your duty station with full responsibility until properly relieved.

5. Make sure all Staff going off duty relay 5a. Instruct staff on what to relay, and what pertinent information to their to withhold. In short, Staff should:

counterparts.

(1) Relay pertinent information and data.

(2) Discuss in detail only that information that is directly related to their own function.

(3) Review logbooks and status boards, as necessary.

6. If any relieving Staff are absent, make 6a. When relieving Staff are absent for any substitutions. reason:

(1) Identify substitute Staff from one of the manning schedules.

(2) Have them called in.

7. Advise out-going Staff about any protective actions that should be taken when they leave the facility.

8. Brief the relieving PIM on the status of 8a. Make sure the relieving PIM is fully both the emergency and shift briefed:

turnover.

(1) Brief the PIM on all pertinent emergency information and data (see la).

(2) Make PIM aware of initial and long-term manning schedules in the MOC.

TAB I EP-PS-350-1 Revision 3 Page 1 of I MAJOR TASK:

Report or move to the MOC at the East Mountain Business Center in Wilkes-Barre, when an alert or higher is declared.

SPECIFIC TASKS: HOW:

1. Call the Support Services Manager to begin making arrangements.

2. Call the ED or RM to advise that all communications have been transferred to the Wilkes-Barre MOC.

3. Close the Susquehanna Energy Information Center when staff support and needed equipment have been moved.

TAB 11 EP-PS-350 INTENTIONALLY BLANK

TAB 12 EP-PS-350-12 SUSQUEHANNA PRE-APPROVED NEWS BULLETINS The pre-approved news bulletins reside on the PP&L Network:

"* X drive: x:\Exec\Corpcom\Nucdrill

"* C drive of MOC Writer's computer only: C:\Nucdrill EP-AD-000-391, Revision 4, Page 1 of 5

TAB 12 EP-PS-350-12 THIS IS A DRILL - - NOT FOR EXTERNAL USE

"*-' BULLETIN #X TIME: XX:XX a.mJp.m. EDTIEST DATE: XX/XX/XX Source: Media Operations Center, (570) 759-2285

'Unusual Event' Declared at PPL's Susquehanna Nuclear Power Plant BERWICK, Pa. (DATE)-An "unusual event" was declared at PPL's Susquehanna nuclear power plant near Berwick, Pa. at [TIME EDT/EST] on [DAY] (XX/XX) because

[EXPLANATION].

An unusual event means a minor problem has occurred at the plant that could reduce plant safety. No action by the general public is required. An unusual event is the lowest of the four emergency classifications established by the U.S. Nuclear Regulatory Commission for nuclear power plants.

PPL has notified Luzerne and Columbia county emergency management agencies, as well as the Pennsylvania Emergency Management Agency, which are coordinating support services as needed. The company also has notified the Nuclear Regulatory Commission.

Details to follow.

The Susquehanna plant, located in Luzerne County about seven miles north of Berwick, is owned jointly by PPL Susquehanna LLC and Allegheny Electric Cooperative Inc.

and is operated by PPL Susquehanna.

PPL has activated its Media Operations at the Susquehanna Energy Information Center along Route 11, seven miles north of Berwick. The phone number is 570-759-2285.

PPL Susquehanna LLC is a member of the PPL family of companies, PPL Corporation is a global energy company headquartered in Allentown, Pa.

Note to Editors:A Nuclear Reporter'sNotebook for the Susquehannaplant is available on the PPL media Web site under the Energy Beat section. The notebook provides specific plant and generalnuclearenergy information. [Sound clips also are available on PPL's news line at 1-888-228-7778.]

THIS IS A DRILL - - NOT FOR EXTERNAL USE EP-AD-000-391, Revision 4, Page 2 of 5

TAB 12 EP-PS-350-12 THIS IS A DRILL - - NOT FOR EXTERNAL USE BULLETIN #X TIME: XX:XX a.mJp.m. EDTIEST DATE: XX/XX/XX Source: Media Operations Center [(570) 759-2285 / (570) 831-6300]

'Alert' Declared at PPL's Susquehanna Nuclear Power Plant BERWICK, Pa. (DATE)-An "alert" was declared at PPL's Susquehanna nuclear power plant near Berwick, Pa. at [TIME EDT/EST] on [DAY] (XX/XX) because

[EXPLANATION].

An alert means a problem has occurred at the plant that may affect plant safety.

No action by the general public is required. An alert is the second lowest of the four emergency classifications established by the U.S. Nuclear Regulatory Commission for nuclear power plants.

PPL has notified Luzeme and Columbia county emergency management agencies, as well as the Pennsylvania Emergency Management Agency, which have staffed their emergency centers and activated support services in accordance with their emergency plans.

The company also has notified the Nuclear Regulatory Commission.

Details to follow.

The Susquehanna plant, located in Luzerne County about seven miles north of

"~- Berwick, is owned jointly by PPL Susquehanna LLC and Allegheny Electric Cooperative Inc.

and is operated by PPL Susquehanna.

PPL has activated its Media Operations at the [Susquehanna Energy Information Center along Route 11, seven miles north of Berwick OR East Mountain Business Center just off Route 115, south of Wilkes-Barre, Pa.]. The phone number is [(570)-759-2285 OR (570) 831-6300].

PPL Susquehanna LLC is a member of the PPL family of companies. PPL Corporation is a global energy company headquartered in Allentown, Pa.

Note to Editors:A Nuclear Reporter'sNotebook for the Susquehannaplant is available on the PPL media Web site under the Energy Beat section. The notebook provides specific plantand generalnuclearenergy information. [Sound clips also are available on PPL's news line at 1-888-228-1778.]

THIS IS A DRILL - - NOT FOR EXTERNAL USE EP-AD-000-391, Revision 4, Page 3 of 5

TAB 12 EP-PS-350-12 THIS IS A DRILL - - NOT FOR EXTERNAL USE "BULLETIN#X TIME: XX:XX a.m.p.m. EDT/EST DATE: XX/XX/XX Source: Media Operations Center (570) 831-6300

'Site Area Emergency' Declared at PPL's Susquehanna Nuclear Power Plant BERWICK, Pa. (DATE)-A "site area emergency" was declared at PPL's Susquehanna nuclear power plant in Luzerne County near Berwick, Pa. at [TIME EDT/EST] on

[DAY] (XX/XX) because [EXPLANATION].

A site area emergency means events have occurred at the plant that has affected or may affect major plant safety systems. [Any radiation releases are not expected to exceed federal limits beyond plant property and no action by the general public is required.] A site area emergency is the second highest of the four emergency classifications established by the U.S.

Nuclear Regulatory Commission for nuclear power plants.

PPL has notified Luzeme and Columbia county emergency management agencies, which have staffed their emergency centers and activated support services in accordance with their emergency plans. The company also has notified the Nuclear Regulatory Commission.

Details to follow.

The Susquehanna plant, located in Luzerne County about seven miles north of "v-" Berwick, is owned jointly by PPL Susquehanna LLC and Allegheny Electric Cooperative Inc.

and is operated by PPL Susquehanna.

PPL has activated its Media Operations Center at the East Mountain Business Center just off Route 115, south of Wilkes-Barre, Pa. The phone number is 570 831-6300.

PPL Susquehanna LLC is a member of the PPL family of Companies. PPL Corporation is a global energy company headquartered in Allentown, Pa.

Note to Editors:A NuclearReporter's Notebook for the Susquehannaplant is available on the PPL media Web site under the Energy Beat section. The notebook provides specific plant and generalnuclearenergy information. ISound clips also are available on PPL's news line at 1-888-228-1778.]

THIS IS A DRILL - - NOT FOR EXTERNAL USE EP-AD-000-391, Revision 4, Page 4 of 5

TAB 12 EP-PS-350-12 THIS IS A DRILL - - NOT FOR EXTERNAL USE BULLETIN #X TIME: XX:XX a.mJp.m. EDT/EST DATE: XX/XX/XX Source: Media Operations Center (570) 831-6300

'General Emergency' Declared at PPL's Susquehanna Nuclear Power Plant BERWICK, Pa. (DATE)-A "general emergency" was declared at PPL's Susquehanna nuclear power plant near Berwick, Pa. at [TIME EDT/EST] on [DAY] (XX/XX) because [EXPLANATION].

A general emergency means events have occurred at the plant, or are imminent, involving failures to plant safety systems that are needed for public protection. [Radiation releases are expected to exceed federal limits beyond plant property. The public is asked to tune into an Emergency Alert System radio or television station for official information and instructions.] A general emergency is the highest of the four emergency classifications established by the U.S. Nuclear Regulatory Commission for nuclear power plants.

PPL has notified Luzerne and Columbia county emergency management agencies, which are fully operational and are taking action needed to protect public health and safety.

Details to follow.

The Susquehanna plant, located in Luzeme County about five miles north of "u-- Berwick, is owned jointly by PPL Susquehanna LLC and Allegheny Electric Cooperative Inc.

and is operated by PPL Susquehanna.

PPL has activated its Media Operations Center at the East Mountain Business Center just off Route 115, south of Wilkes-Barre, Pa. The phone number is (570) 831-6300.

PPL Susquehanna LLC is a subsidiary of the PPL Corporation family of companies. PPL Corp. is a FORTUNE 500 global energy company based in Allentown, Pa.

Note to Editors:A NuclearReporter'sNotebook for the Susquehannaplantis available on the PPL. media Web site underthe Energy Beat section. The notebook provides specific plant and generalnuclearenergy information. [Sound clips also are available on PPL's news line at 1-888-228-1778.]

THIS IS A DRILL - - NOT FOR EXTERNAL USE EP-AD-000-391, Revision 4, Page 5 of 5