ML23331A942

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Identity, Credential, and Access Management System Enrollment Guide, Level Gold
ML23331A942
Person / Time
Issue date: 02/12/2021
From: Edward Lorek, James Peyton
NRC/OCIO
To:
References
Download: ML23331A942 (1)
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Text

U.S. Nuclear Regulatory Commission

Office of the Chief Information Officer

ICAM User Guide; One-Time Password, Level Gold, Enroll Enrollment Guide Level Gold Credentialing

Version: 1.0 Release Date: 02 12 2021

James Peyton Ed Lorek Hana Seo ICAM User Guide; One-Time Password, Level Gold, Enroll Version: 1.0 Enrollment Guide, Level Gold Credentialing <Enter Content Module (delete if Release Date: 02 12 2021 none)>

Revision History Date Version Description Author 02 12 2021 1.0 Initial draft

U.S. Nuclear Regulatory Commission Page i ICAM User Guide; One-Time Password, Level Gold, Enroll Version: 1.0 Enrollment Guide, Level Gold Credentialing <Enter Content Module (delete if Release Date: 02 12 2021 none)>

Document Designation Review

Date Version Designation Review Finding Reviewer

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Signature Page Content approved by

Handwritten Signature Digital Signature

Date X

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Table of Contents 1 INTRODUCTION.......................................................................................................................................... 1 2 CREDENTIAL ENROLLMENT PROCESS........................................................................................................... 2 3 SUPPORT.................................................................................................................................................... 7

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1 Introduction This document serves as a User Guide for the Nuclear Regulatory Commission (NRC) external partners, members of the public, that have a need to use NRCs secure web-based applications.

More specifically, it describes the process through which an applicant can request a Level Gold digital credential using NRCs web-based credential enrollment system.

Once the applicant has obtained a Level Gold digital credential, it can be used to access select NRC secure web-based applications directly over the internet.

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2 Credential Enrollment Process This section takes the applicant through the NRC web-based credential enrollment system for the purposes of requesting a Level Gold digital credential. It assumes that the applicant has completed the application specific credential enrollment step and has been forwarded to the NRC External Credentialing Service. The steps below detail the remaining steps required to complete the enrollment process. Below are screenshots of the process with an explanation of what applicants should expect during the enrollment process.

1. Use the Google Chrome or Mozilla Firefox web browser to go to the enrollment site for the NRC application for which you are requesting access. Initiate the request for access following that applications specified enrollment process.
2. Once youve reached the appropriate point in the applications enrollment process you will be redirected to the NRCs External Credentialing Service and be presented with a registration form, an example of a registration form is depicted below.

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3. Complete the remaining required fields:
a. Create Password - Please create a password that will be used now and throughout the entire lifespan of your digital credential. Enter that password i n the Create Password field and enter the exact same password in the Confirm Password field.

Remember this password as you will need it when your credential is issue d to you. Please be certain to protect the password and do not share it with any one.

The password you create must follow these requirements:

  • The password is case sensitive
  • The password must have a minimum length of 12 characters
  • The password must have a least one upper case letter
  • The password must have a least one lower case letter
  • The password must have a least one special character
  • The password must have a least one number
  • The password must not contain more than two repeating characters
4. Enrollment Confirmation - Please review the information as it was captured to ensure correctness. To make any required adjustments click the BACK button and then resubmit - keep in mind that all pre-populated data is read-only at this point. To submi t and continue the enrollment process click SUBMIT. To cancel the credential enrollm ent process click CANCEL.

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5. Review the confirmation screen and click DONE
6. Upon completing the above enrollment process, the below confirmation email is sent to the applicant.
7. Once approval has been granted, the applicant will receive an approval email with further instructions on how to obtain their Level Gold digital certificate.

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The applicant will have to go through the ID proofing process which will require the applicant to log in to the ECS portal and provide two (2) photo identifiers including a government furnished identity document. An example of the ID proofing form is depicted below.

  • Note the list of Acceptable Photo IDs in the What are Acceptable Photo IDs? link and Appendix A of this document.
  • Please make sure to review the Rules of Behavior

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8. Identity Proofing Confirmation - Please review the information as it was captur ed to ensure correctness. To submit and continue the ID proofing process click SUBMIT.
9. Below is the screenshot of the acknowledgement page you will receive after submitting.

If the NRC needs different identity documents, either due to quality or validity of submissions, you will receive an email with additional instructions on the identity documents that need to be resubmitted. Resubmit these documents by repeating steps 7 and 8.

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10. Once you have completed the ID proofing form, the applicant will receive a confirmation email and it will go under review. If approved, you will receive an email with instructions to activate your digital credential - One Time Password (OTP) - along with the approval code for activation.

If rejected, you will receive an email with an explanatory rejection code.

11. Once you have activated the OTP, you will receive instructions on how to login to the target application via email.

3 Support Please visit the appropriate support resources for help and troubleshooting:

1. User Guides - located at https://pki.nrc.gov/ecs /guides.html
2. Application Support Desks a.MAP-X Email: MAP-X.Resource@nrc.gov

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Appendix A Below is a list of acceptable photo identifications for the ID proofing form :

  • Driver's license or an ID card issued by a state or possession of the United States (provided it contains a photograph)
  • U.S. Government PIV Card
  • U.S. Passport (or Passport Card)
  • U.S. Military ID card
  • U.S. Military dependent's ID card
  • Permanent Resident Card or an Alien Registration Receipt Card (Form I-551)
  • Employment Authorization Document that contains a photograph (Form I-766)

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